Job description

Job responsibilities

Please see attached job description and personal specifications for full details. This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

Person Specification

Person Spec

Essential

• Diploma, Degree or Postgraduate Diploma in Occupational Therapy
• Current HCPC registration
• Member of BAOT
• Knowledge and application of the OT process in rotational settings, with an awareness of relevant models of practice.
• Documented evidence of Continuing Professional Development Portfolio
• Evidence of understanding of the consequences on ADL function and wellbeing as a result of short or long term changes in physical or mental health.
• Demonstrate understanding of the role of OT within the multidisciplinary team.
• Knowledge of adaptive and other specialist equipment
• Effective fluent written and oral communication skills in English.

Desirable

• Additional postgraduate qualification or honours degree.
• Member of College of OT Specialist Section
• Voluntary work in a relevant setting
• Understanding of dynamics and complexities of the NHS environment.
• Previous experience of being involved with service development initiatives.
• Wider experience within the NHS.
• Proficiency in the use of IT applications to support efficient work activity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Hillingdon Hospital NHS Foundation Trust

Address

Hillingdon Hospital

Pield Heath Road

Uxbridge

UB8 3NN

United Kingdom

Employer's website

https://www.thh.nhs.uk/index.php (Opens in a new tab)

Job description

Job responsibilities

The post holder will provide clinical care within a team consisting of General Practitioners, Advanced Health Professionals and Practice Nurses. Patient contact will be via both telephone and face to face appointments with the addition of on-call duties and home visits on occasion.

The post holder should be able to see all patients that present including Children, Adults and those experiencing mental health challenges.

Carry out clinical nursing practice at an advanced level using expert clinical skills, critical judgements and knowledge to deliver appropriate and safe care.

Delivery of care in line with NSF, NICE guidelines and evidence based-based care.

Consult with and treat patients, performing specialist assessment of their needs and make referrals as necessary to other members of the Primary and Secondary care Health Care Team as appropriate.

Co-ordinate the planning and delivery of care ensuring patients and carers/relatives are involved.

Prescribing and reviewing medication that is appropriate to patient needs and in accordance with latest evidence-based practice, national and practice protocols and within scope of qualified practice.

Diagnose and manage acute and chronic conditions, including drug and non-drug based treatment methods into a management plan.

Request diagnostic investigations and interpret within agreed protocols e.g. X-ray, blood tests, scans etc.

Assess, diagnose and treat patients in practice premises or their own home who require medical attention and/or refer to appropriate agency.

Refer patients to other members of the multi-disciplinary practice team, secondary care organisations and other organisations as necessary.

Care Management

Communicate confidential and sensitive information to patients, relatives and carers in relation to their concern.

Provide highly specialised care advice beyond the scope of normal Nursing practice e.g. care treatment plans, making referrals as appropriate (including fast track referrals).

Contribute to local and national practice targets clinical remits e.g. QOF, prescribing incentive scheme, national benchmarking.

Monitor and meet care outcomes against standards and recommend or initiate changes as necessary.

Health Improvement

Management of health screening programmes to ensure other team members are aware of health priorities and screening objectives and programmes.

Innovation in practice to meet ongoing demands on the practices delivery of care.

Improve health outcomes for patients by introducing new developments and demonstrate them as reports and presentations where appropriate.

Support practitioners in reporting the practice population to promote health improvement and disease prevention.

Make referrals to appropriate agencies (statutory and voluntary) where necessary.

Provide assessment, screening service and health education advice:

These may include but are not restricted to;

Blood pressure checks

Urinalysis

Ear syringing

Dressings

Contraception/fitting contraceptive devices

Routine immunisations and vaccinations

Removal of sutures, clips

First registration checks, health surveillance, general health advice

Assisting with minor procedures in the treatment room

Administration and professional responsibilities

Produce accurate, contemporaneous and complete records of patient consultations, consistent with legislation, policies and procedures

Participate in the administrative and professional responsibilities of the practice team

Create accurate and legible notes of all consultations and treatments recorded on patients notes

Ensure clinical systems are kept up to date, recording and/or amending accurate details

Ensure appropriate items of service claims are made accurately, reporting any problems to the Practice Manager

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

Attend and participate in practice meetings as required

Restocking of clinical areas and consulting rooms

Training and personal development

Maintain up to date skills and knowledge, maintaining awareness of professional issues at an advanced level

Training needs will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice

Assess effectiveness of care delivery through self-reflection and peer review, as well as benchmarking and formal evaluation

Contribute to the identification and effectiveness of staff and other professionals and assist in planning effective programmes of education

Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate

Act as a mentor for junior staff

Take responsibility for own development, learning and performance and demonstrate skills and activities to others who are undertaking similar work and ensure own educational commitment is at least sufficient to maintain revalidation requirements

Develop and maintain a personal development plan

Regularly participate in clinical supervision

Leadership personal and people development

Act as a clinical leader in the delivery of practice nursing services, ensuring that the needs of the patient are a priority

Support staff development in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Critically evaluate and review innovations and developments that are relevant to the area of work

Take part in recruitment processes where appropriate

Maintain effective communication and active involvement in the planning and processes of practice-based commissioning initiatives

Promote the role of the Advanced Nurse Practitioner in General Practice

Develop and maintain practice policies and protocols for all nursing activities alongside the Practice Manager

Support in the management of infection control in the practice and ensure all staff are aware of current procedures

Ensure agreed practice audits are carried out

Ensure the Practice Manager is aware of any matters arising or problems/potential problems

Ensure all surgery-produced nursing leaflets are kept up to date

Quality Requirements:

The post-holder will strive to maintain quality within the practice and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Person Specification

Experience

Essential

• Working autonomously in and Advanced Nursing role
• Non-medical prescriber
• Able to see all patients including Children, Adults and patients experiencing mental health challenges
• Experience of using EMIS
• Experience of using Docman

Desirable

• Experience working within Primary Care or General Practice
• Experience of case management

Qualifications

Essential

• Registered first level Nurse MSc or equivalent
• Relevant Nursing/Health degree
• Independent prescribing qualification
• Long term conditions qualification

Desirable

• Mentor/teaching qualification

Personal, Analytical and Communication Skills

Essential

• Ability to analyse and interpret complex/often incomplete information, pre-empt and evaluate issues and recommend an appropriate course of action to address the issues
• Strong and inspirational leadership
• Ability to co-ordinate and prioritise workloads
• Able to multi-task as well as be self-disciplined and highly motivated
• Excellent time keeping skills
• Commitment to quality and best practice
• Flexible and adaptable
• Team player
• Excellent interpersonal and organisational skills
• Excellent communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
• Ability to negotiate effectively
• Build effective relationships with a range of stakeholders which are based on openness, honesty, trust and confidence

Desirable

• Independent thinking and good judgement, problem-solving and analytical
• Experience of clinical audits
• High degree of personal credibility, emotional intelligence, patients and flexibility
• Ability to cope with unpredictable situations
• Confident in facilitating and challenging others
• Demonstrate a flexible approach in order to ensure patient care is delivered
• Clear communication with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Evidence of inspiring and motivating teams with the ability to communicate passionately, effectively and across a diverse set of stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aylesford Medical Centre

Address

Admiral Moore Drive

Royal British Legion Village

Aylesford

Kent

ME20 7SE

United Kingdom

Employer's website

https://aylesfordmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

Specialty Doctor

For entry to the Specialty Doctor grade, applicants must have at least four years of post-registration training, of which at least two years must be in a speciality training programme in Emergency Medicine (forexample, ACCS) or must be able to demonstrate comparable skills and competencies.The job title of the post is Specialty Doctor in Emergency Medicine. The post is paid on the Specialty Doctor scale. Applicants wishing to work part-time would be considered. Job Plans are worked around a twenty four person rota. The job is 10 PA (typically 1.5 SPA 8.5 DCC)The post holder will be encouraged to advance their career in Emergency Medicine and will be supported inobtaining postgraduate qualifications. The department also has experience of supporting doctors in CESR(previously Article 14) applications, and again this would be encouraged for suitable experienced doctors.

Duties of the Post

The postholder is expected to work on the middle grade tier rota in the department and provide the relevantexpertise and experience necessary to ensure the efficient primary management of emergency cases. Thepostholder will be required to work with the other team members in the management of the departmentworkload. The postholder will also be expected to provide supervision to the junior members of the team.The postholder will be expected to undertake full clinical duties including the immediate care of critically illpatients attending the Emergency Department and also patients presenting with injuries both major andminor. The care will include initial resuscitation where appropriate, diagnosis, management and thetreatment, referral and discharge under the guidance of the Consultants. The referral could be to GPs to anappropriate specialist team for continued hospital care or to other services.

The postholder will be expected to follow the various guidelines and protocols issued in the department. Inthe case of major trauma cases, cardiac arrests and critically ill patients attending the department, thepostholder will be expected to act in a team leadership role, following appropriate life support guidelines.

Postholders would be expected to gain and maintain certification in ALS, ATLS etc and APLS or recognisedequivalents to these courses.In light of the changing work practices, the work programme may need to be varied in the future. This willbe done only after consultation with the incumbent of the post. As duty hours require the incumbent beingpresent in the department, no on-call or residential accommodation is offered with this post.In exceptional circumstances, additional duties outside normal rostered hours may be required to ensurethe continuation of essential patient care. So far as is consistent with the proper discharge of the aboveduties, the postholder may be required to deputise from time to time for absent colleagues.An educational mentor will be provided process to make sure that the professional and personaldevelopment of the postholder are maintained. The Consultants will act as educational mentor and willmeet with the postholder on a regular basis.There is the opportunity to undertake CESR training with the department and as such the post holder willget a dedicated mentor to take them through the CESR programme to ensure submission for successfulCESR application. The mentor will be an experienced CES assessor. Secondments will be provided in the8 following specialties: Paediatrics, Acute Medicine, Anaesthetics and Intensive Care Medicine. There will bean annual ARCP conducted in house to evaluate progress and set goals for the next twelve months.

Teaching, Audit & Research

The postholder will be expected to participate in teaching and training of junior doctors, medical students,nurses and paramedical staff as directed by the Clinical Lead. The postholder will also be expected toparticipate in the educational programme and attend relevant postgraduate courses in accordance with thelocal and national CME requirements.The postholder will also be expected to participate in the departmental audit programme. Clinical researchwill be encouraged.

Emergencies and Unforeseen Circumstances

The postholder accepts that they will also perform duties in occasional emergencies and unforeseencircumstances, without additional remuneration at the request of the Clinical Lead or the on-call Consultant.It has been agreed between the professions and the Department that while the postholder accepts that theywill perform such duties, it is stressed that additional commitments arising under this heading areexceptional and the postholder should not be required to undertake work of this kind for prolonged period oron a regular basis.It is the responsibility of the Clinical Lead to determine whether a particular situation can be described asan emergency.

Study and Training

Postgraduate study is encouraged. In-service training is available and clinical meetings are held in theDepartment. There is an excellent postgraduate medical centre at Royal Blackburn Hospital whichprovides excellent library facilities and an active teaching programme, including guest speakers, clinicalconferences and departmental tutorials. Study leave is awarded at the discretion of the Clinical Lead.

The Department

The Emergency Department is located at the Royal Blackburn Teaching Hospital a newly built PFI hospitalwith fully integrated Paediatric and adult areas with Resus, PACS system, and fully supported by CCU andITU Assessments Units, X-ray, CT and MRI facilities. There is a hospital trauma team and cardiac arrest ismanaged in house.In additional to the main Emergency Department which takes primarily ambulance cases, there are 2Urgent Treatment Centres catering to minor injuries and illnesses assessing both walk-in and appointedpatients. One is situated in Burnley General Hospital and other co-located within the Emergency Department at Royal Blackburn Teaching Hospital.The Emergency Department has an 8 bedded resuscitation area (with 1 bed designated for paediatricpatients) with 42 major cubicles. The two Urgent Treatment Centres have examination cubicles, staff base,separate adult and children waiting areas, reception and all facilities to see minor injury and illness. Thedepartment receives excellent support from the Intensive Care Unit, Medical Assessment Unit and SurgicalAssessment Unit, Paediatrics, Orthopaedics, ENT and Maxillofacial Surgery. Serious burns andneurosurgical patients are transferred to the regional centre at Preston or Manchester.The Departments have annual attendances of approximately 170,000 across the three sites.The Acute Medical Unit has been established both for medical patients referred from the EmergencyDepartment and Urgent Treatment Centre and for direct GP referrals. Patients who are referred by theirGP to other specialties are ordinarily directed straight to the appropriate ward or assessment area. Thereare ambulatory medical and surgical day emergency care units.There are currently 18 Consultants and two Specialists who work on the Consultant Rota in post in the unit.1. Mrs Georgina Robertson, Clinical Director2. Dr Neil Prater3. Dr Charles Thomson, Deputy Medical Director for Clinical Effectiveness4. Dr Shanthi Siva5. Dr Anna Kirby-Bailey6. Dr Fahad Shaik7. Dr Mohamed Sohail8. Dr Ali Gillani (Specialist)9. Dr Rajendran Garlapati10. Dr Rafeeq Sulaiman11. Dr Mehdi Teeli, Deputy Clinical Director12. Dr Ahmad Alabood13. Dr Helen Turner14. Dr Jawad Saleemi15. Dr Aamir Soohail16. Dr Sukhbir Bhullar17. Dr Badal Sarin (Specialist)18. Dr Maad Jasim19. Dr Claudia Spalding (Paediatric Consultant)Burnley UTC is lead by two Consultant General Practitioners, Dr Zulfikar Aslam and Dr Raju Uppalapati.

Other Clinicians include 4 higher specialist trainees, 28 speciality doctors, 57 junior doctors made up of ACCS & GP trainees, junior clinical fellow and foundation year 1 and 2 doctors. We also have AdvancedCare Practitioners, Emergency Nurse Practitioners, Physicians Associates and First ContactPhysiotherapists. We train staff of all grades and have medical students of various years from UCLAN andLancaster University in the department.

Terms and Conditions of Service

This post is subject to the Terms and Conditions of Service for Specialty Doctors England 2021. The appointee will be required to live within 10 miles or 30 minutes travel time by car from the RoyalBlackburn Hospital. The Trust will reimburse certain expenses relating to removal and relocation whenrequired, the expenses refunded shall reflect actual costs involved but will not exceed £8,000. If relocationis required this must be discussed as interview.

A satisfactory medical examination is a condition of employment for medical and dental staff in theNHS.Candidates are requested to note that any person recommended for appointment inconnection with this post will be referred to the D.B.S. for their clearance.Please note: In line with other NHS organisations in the North West Region, the Trust is nowpassing the charge for undertaking a DBS check on to candidates in the event they aresuccessfully appointed into the post for which they have applied. Candidates can choose whetherto pay this over 1-3 months as a deduction from the monthly salary. By applying for this vacancyyou are agreeing to this undertaking in the event you are successfully appointed.

For further information please contactMrs Georgina RobertsonClinical Director and Consultant in Emergency Medicine01254 733275Dr Mehdi TeeliDeputy Clinical Director and Consultant in Emergency Medicine01254 733275

Person Specification

Qualifications

Essential

• Full registration and licence to practice with General Medical Council

Desirable

• A higher qualification e.g. MD or MSC
• MRCEM

Training

Essential

• Minimum of four years experience post graduation
• Satisfactory completion of previous posts providing professional training in Emergency Medicine
• Attendance at appropriate professional meetings and courses

Desirable

• Experience in other areas
• Experience and training in Acute Medicine, paediatrics, Anaesthetics, ICU

Experience

Essential

• Management of wide range of Emergency and Urgent care conditions
• ALS, APLS and ATLS certificates
• Evidence of undergraduate and postgraduate teaching
• Understanding of and experience performing audit
• Awareness of basic research methods
• Familiarity with evidence based practice.

Desirable

• Attendance at courses in teaching, appraisal and mentorship
• Previous research projects/publications

Continuing Professional Develop

Essential

• Clear commitment to lifelong learning
• Experience of evidence based medicine
• Ability to keep up to date in the speciality

Desirable

• Membership of appropriate post graduate societies
• IT skills

Personal Skills

Essential

• Ability to communicate and liaise effectively with patients, their parents and other relatives and with colleagues and staff in all disciplines
• Experience of supervision of junior staff
• Ability to lead the development of services and provoke best practice amongst the colleagues
• Ability to work in a team with professional colleagues both medical and from other disciplines

Desirable

• Attendance at e.g. Death/Bereavement or Breaking News workshops and Counselling courses
• Evidence of development of leadership within the work environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust

Blackburn

BB2 3HH

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be involved in the following highly specialist clinics:

Orthoptic.

Paediatric.

Ocular motility, strabismus and botulinum toxin.

Neuro-ophthalmology.

To deliver extended roles:

Intra vitreal injections.

Stroke.

Trauma.

Work as an autonomous practitioner in a single-handed capacity, with support from others.

To be professionally and legally responsible and accountable for all aspects of own work including management of clinical risk, knowledge of indications and precautions in line with national and trust clinical guidelines, protocols and pathways where they exist.

To receive referrals, undertake assessment, conclude a diagnosis and independently plan individual treatment plans for patients (orthoptic, ophthalmic, optical and surgical) dependant on orthoptic diagnosis, using clinical reasoning and specialist skills and patient education.

To be responsible for the prioritising appropriate onward referral of patients.

To provide advice and support to patients and relatives regarding visual problems.

To assess patients pre-operatively and discuss with the ophthalmologist the need for surgical intervention, timing of surgery, risks and benefits, the type of surgery and alternative treatments.

To assess patients post-operatively and carry out the appropriate treatment.

To assist the ophthalmologist with adjustable suture strabismus surgery.

To use recognized outcome measures to evaluate the effect of interventions and ensure the treatment programmes are progressing appropriately.

With support discharge, PIFU or appropriate transfer of care for patients.

At all times to observe safe working practices and equipment procedures that comply with legislative requirements and health and safety regulations.

Dispenses medication using patient group directions or under delegation.

To be responsible for the standard of care performed by orthoptic assistants working with you.

To respect patients privacy, dignity, gender, sexuality and have due regard to patients cultural and religious beliefs.

Undertake other clinical duties as requested by the deputy head or lead of service.

Communication

To be able to persuade and motivate patients through effective communication.

To be sensitive to patients cultural identity and overcome language and other barriers to understanding (e.g. hearing or visual impairment, learning difficulties).

To provide and receive information from patients, carers and other professionals regarding a patients condition and treatment progress. This may include the sharing and receiving of complex and/or sensitive information.

To consult when necessary with appropriate senior specialist staff regarding patients with particular problems

2. Management & Administrative

Information Management

To keep comprehensive records of activity in accordance with local and national requirements, using departmental IT software systems.

To deal with telephone queries and make appropriate decisions on limited information.

Ensure all patient episodes, including coding appropriate activity is recorded.

Human Resource Management

To have an active role in effective team working, assisting and supporting other team members where appropriate.

To deputise for senior Band 7 in their absence.

To participate in the Kings College Hospital Employee Performance Assessment Programme as an appraiser and appraisee, and fulfil its requirements.

Physical Resources

To ensure that the treatment and working areas are kept safe and tidy.

To regularly calibrate and ensure perimetry and slit lamp equipment are in good working order.

Ensure faulty equipment is reported.

To deal with accidents untoward occurrences and complaints according to accepted procedure.

To ensure the safety of patients, visitors and staff and report all outpatient hazards.

Service Development

To demonstrate a knowledge of Clinical Governance and have an active role in clinical effectiveness and audit programmes in order to develop and improve services.

Identify opportunities to improve the service and to discuss them with clinical leads.

To support the delivery of the service facilitating the use of clinical governance and development of competencies.

3. Training Education and Research

To provide teaching, guidance and advice when appropriate to other staff groups.

To undertake in-service and post-graduate training to improve patient care and for professional development.

To contribute to the in-service training programmes for Optical Service staff.

To be involved in research and evaluation of practice as opportunities arise.

To prepare and present a research/audit or development project / in-depth study which contributes to service development, own personal knowledge and professional development, presenting the project to the department at the end of the rotation.

Person Specification

Education and qualifications

Essential

• Degree Orthoptics
• HCPC registration
• Demonstrates CPD at a post graduate level.

Desirable

• Member of clinical interest group

Knowledge and experience

Essential

• Paeditrics
• Adults
• Running single-handed clinics.

Desirable

• Neuro-ophthalmology
• Large teaching hospital experience

Skills and competencies

Essential

• Recognise boundaries of own knowledge/skill.
• Knows when to ask for support
• Aware of sub-specialty ophthalmology working.
• Ability to work independently or as part of a team.
• Ability to work under pressure in an unpredictable working environment.
• Flexible working practices

Desirable

• Pastoral care of students.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES

• The post holder is responsible for ensuring that the residents and care home managers in within the PCN locality receive assistance in accessing health care interventions by signposting to the most appropriate person to provide care

• The post holder is responsible for consulting and collaborating with other Health Care professionals and specialists across both primary, secondary, social care and the voluntary care sectors

• To take a significant role in the assessment and treatment of patients in care homes with complex illnesses.

• To confidently consult with patients/families/carers to determine the needs of individuals and develop and review care plans to support care.

• To confidently make autonomous decisions following assessments and ensuring that information is collaboratively communicated back to the Senior PCN Clinical Care Home Nurse / GP colleagues in a timely and professional manner

• To lead in the weekly home rounds and have the ability and knowledge to make decisions regards appropriateness of onward referrals and hold others to account for their delivery of actions.

• Make recommendations regarding patient management in accordance with Local and National guidelines within the management of the older population.

• To develop the evidence, base for health needs led service planning, delivery and commissioning.

• To develop / prescribe specialised programmes of care / care packages for all patients referred to the team, monitor and evaluate effectiveness of implementation. This includes developing training programmes and providing guidance to all clinicians both professional and non-professional across the health community.

• Demonstrate a good understanding of clinical governance and risk management and apply to work effectively alerting any risks and benefits when developing services and practice in new areas.

• To participate in research and service development.

• Keep abreast of new developments in treatment and technology.

• Promote the philosophy of patient centred care and with care homes facilitate a forum for patients' carers to reflect and feedback issues and concerns.

• Communications across the MDT is a critical element for this role. Information will be shared across providers, and the post holder will support the voice of the residents and care homes as equal members of the MDT.

• With colleagues in the team and utilising and interpreting data, to support service improvement for care homes and primary care, as well as understanding the demands on urgent and emergency services to reduce avoidable activity where possible. Data and local intelligence will be utilised to develop and influence new ways of working to improve patient care, the resilience of primary care and system partners.

• The post holder will be supported by the Senior PCN Clinical Care Home Nurse, named care home GPs and the PCN GP clinical lead, and accountable to the PCN clinical director.

• The post holder will promote new ways of working promoting the use of digital technology, such as remote consultations, MS Teams MDTs, care home WhatsApp group and check ins.

• The post holder will be required to work with team colleagues to evidence the impacts of the team and provide data monitoring to further shape the role and delivery of the Care Home DES and LES within the PCN

Other key relationships:

• Primary Integrated Community Services Ltd Specialist Teams

• PCN Lead Care Home GP & Clinical Directors

• Care Homeowners, managers and staff

• GPs CCG and PCNs

• Community Geriatrician

• Secondary Care Consultants

• Community Matrons

• Community Therapy & Nursing Services

• Locality District & Social Services Departments

• Hospital Clinical Specialists

• Voluntary Sector

• CQC

Professional Leadership and Development

• To be responsible for maintaining own competency to practice through Continuing Professional Development activities and to participate in the review and appraisal process.

• To always adhere to the individual Professional code of conduct and practice.

• To reflect on own practice individually and/or through regular clinical supervision.

• To participate in any relevant training/course/conferences to maintain own professional development.

• To maintain, develop and disseminate specialist knowledge of evidence-based practice.

• To critically evaluate own work using evidence-based projects, audits and outcome measures.

• To work autonomously as a Clinical Care Home nurse within professional and PICS guidelines, policies and procedures.

Communication and Relationship Skills

• Demonstrate good communication skills in providing advice, empowerment, facilitation, influence, motivation and counselling.

• Manage complex communication issues that may arise between differing health and social care professionals.

• Demonstrate an understanding of the need to involve patients and carers in decision making, offering them informed choices, respecting their views.

• Demonstrate the ability to recognise barriers to understanding that can be encountered with elderly frail patients, those without English as their first language, patients with disabilities and those with mental health difficulties such as dementia, anxiety, clinical depression or personality disorders.

• Seek out different styles and methods of communicating to assist longer term needs and aims.

• The nature of some communication can be unpredictable and can be of an urgent high priority nature: this can therefore be responsible for impacting into time allocated towards other necessary tasks.

• As a senior skilled clinician, manage difficult and challenging conversations, providing clarity and information to seek a mutually agreeable position between parties.

Knowledge, Training and Experience

• This post demands a range of developed skills from a wide and variant background, experience and a knowledge base underpinned with a proven track record and/or an academically scrutinised knowledge base.

• Proven Professional Development, a profile that post registration experience and knowledge relating to the role

• To have the ability to contribute to complex care co-ordination, proactively manage complex long-term conditions.

• Support self-care, management enabling independence through concordance and using good consultation skills.

• Dealing with patients who have cognitive impairment and understand mental well-being.

• Dealing with care home staff where English is not the first language to promote education and training.

• Offer good consultation skills and develop specialist knowledge within the older persons setting and generalist knowledge to undertake comprehensive assessment of health and psychosocial care needs of patients with complex disease, including holistic assessment, gathering and interpreting information, performing tests and analysing results.

• Using clinical outcomes for patients by enabling them to function independently by increasing their choice to remain in their own care home setting and reduce the need for inappropriate hospital admissions/readmission.

• Work closely with the primary care clinical team to facilitate the understanding and concordance of medicines with patients and carers.

• Analytical judgement underpinned with specialist knowledge and experience is used to develop evidenced based holistic personal care plan with patients, carers, relatives and health care professionals based on a full assessment of medical, nursing, and social care needs.

• Work collaboratively with colleagues using databases to actively seek patients who will benefit from clinical cases management techniques to avoid unplanned hospital admissions and reduce the length of hospital admissions.

• Facilitating the care home managed patients discharge from hospital, by co-ordinating care services to be delivered within primary care working in partnership with secondary care, primary care and social service colleagues.

• Work proactively with care homes to identify patients and their families to improve end of life care by early identification of prognostic indicators and refer in a timely manner to the Palliative Care teams, ensuring that choices are reflected in personalised care plans and are communicated with others involved in their care.

• Provide evidence based written information, ensuring easy access to advice and information for patients and their carers.

• Acts a role model demonstrating high standards of care

• Provides specialist education and training to other professionals involved in patient care

• Participate in the education, induction programmes and support meetings for other professional staff.

• Actively participate in other multi-professional meetings, acting as the patient advocate.

• Monitor own performance by reflective practice and identify training and educational needs.

• Contributes to the identification of service goals and appreciates how this links in with performance targets and quality indicators.

• Engage in local and organisational audit.

• Regular self-direction of learning needs.

• Maintain up to date mandatory training.

For more information please see supporting documents.

Person Specification

Qualifications

Essential

• Please provide details of your CPD, using examples where necessary.
• Please provide your registration number of your NMC professional registration.

Experience

Essential

• Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Knowledge and skills

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Personal Qualities

Essential

• Please provide details for why you would be a great fit for this role and why you have decided to apply.

Knowledge and skills

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Integrated Community Services

Address

Arrow Health PCN

Nottinghamshire

NG3 5LB

United Kingdom

Employer's website

http://picsnhs.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Responsibilities:

Support the neuro assessment process.

Ensure the on-going effective use of routine outcome monitoring

Provide education to children, young people and their families to enhance their knowledge of neuro-developmental and mental health issues and management of this.

Promote resilience and prevention of mental health issues.

Maintain high standards of clinical care to children, young people and their families.

To liaise and work with other CAMHS teams to ensure the needs of children and met by the right team, on the right pathway at the right time.

Knowledge, Training and Experience:

• The post holder will be responsible for updating their own practice, knowledge and skills within their sphere of practice including Livewell Southwest mandatory training.

• Knowledge of Policy and legislation.

• Knowledge of Mental Health and Mental Health service delivery.

• Knowledge of child development and safeguarding.

• Knowledge of the principles of the CYP IAPT programme and a willingness to undertake training.

• Good ability to know when to involve senior staff in a child or young persons care and share relevant information

• Liaise with other services to arrange appointments that both meet the needs of child or young person and service demands.

EDUCATION AND TRAINING

1. To assume responsibility for own personal development.
2. To provide support to new post holders, and identify training needs via mode of PDP.
3. To ensure Livewell SW mandatory training is completed at scheduled times.
4. To have oversight of teams training schedule.

Please see attached full JD and Person Spec for more details

Person Specification

Experience

Essential

• Ability to communicate effectively with young people and their families/carers, who are experiencing mental health problems in the community setting.
• A background of working in a care setting and/or education / social care setting. Previous experience of working with young people in a professional/voluntary capacity

Desirable

• A background of working in a care setting and/or education / social care setting. Previous experience of working with young people in a professional/voluntary capacity.
• Experience of working with people with neuro developmental disorders such as Autism Spectrum Condition and ADHD

Qualifications

Essential

• Vocational Qualification Level III or equivalent level of relevant study
• or able to demonstrate the skills, knowledge and ability to work to this level.
• Maths & English GCSE Grades 4 and above or equivalent.
• Knowledge and/or awareness of mental health problems.
• Knowledge of safe guarding children.

Desirable

• Some experience / knowledge of Autism Spectrum Disorder and ADHD
• Knowledge of mental health problems/mental illness in young people and evidenced based treatments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Receptionists provide efficient and effective support within the Practice. The primary role is to receive and assist patients, making appointments, dealing with all enquiries and problem-solving; to liaise with the multi-disciplinary team and patients as regards the smooth uneventful running of all clinics. A calm, confident telephone manner, excellent communication skills, knowledge of General Practice and the NHS, as well as good IT skills to input data, is essential to this post. The post-holder will provide cover for colleagues in such times as annual leave or sickness.

COMMUNICATION:

1) To ensure communications between the patients, clinicians and other agencies are of a high standard.

2) To maintain effective communication with all members of the clerical team, to ensure that any problems arising are resolved efficiently and effectively

3) To ensure confidentiality is maintained at all times

4) To attend regular Departmental Meetings, and other meetings as requested

RECEPTION:

5) To receive, advise and direct patients, visitors and members of staff who attend the Practice

6) To book clinic appointments and record outcomes in accordance with departmental procedure

7) To monitor appointment/clinic activity levels advising medical staff and management of potential problems

8) To act promptly upon incoming telephone calls in a professional manner, including working on the main switchboard

9) To liaise with the Practice Manager, Administrators, Doctors, Clinicians, Nurses, and Dispensers, to ensure the efficient and uneventful running of clinics on a daily basis

10) To liaise with patients to ensure the efficient running of clinics

11) To take accurate and detailed messages, and ensure that all are dealt with by the end of the day

12) To give out test results to patients, following practice guidelines

13) To deal with all emergency patient attendances, including responding to panic alarms and locating emergency medical equipment

14) To provide information and basic medical advice, following protocols, to patients and their carers

15) To signpost or navigate patients to appropriate services

16) To process incoming correspondence, particularly by email and online consultations.

ADMINISTRATION:

17) To maintain efficient filing systems, both paper and computer based

18) To ensure the prompt distribution of all incoming mail, including scanning and assigning to patients computerised medical records

19) To check all stores and orders as they arrive on the premises and ensure the administrator is informed

20) To maintain pending lists for specialist clinics

21) To ensure Medical Records procedures are followed

22) To maintain and update the literature and equipment cupboard on a regular basis and inform the Administrator to reorder

23) To maintain stock of medical supplies, reordering from Health Authority as required

24) To arrange patient transport, as routine or urgent, by ambulance or car

TECHNICAL:

25) To maintain and update information on the computer systems as required

26) To maintain and update computerised audit data

27) To maintain and update the demographic details provided by patients

TRAINING/EDUCATION:

28) To be familiar with the location of relevant policy and guidance material and aware of their contents

29) To participate in appraisal and relevant developmental activities including mandatory training

30) To assist with the induction and training of new staff and any work experience students

31) To attend annual first aid and basic life support training including use of defibrillator

MANAGERIAL INSTRUCTIONS:

32) To ensure all procedures are adhered to for each task

33) To maintain the highest standards of safety by working with due regard to systems of work, fire orders and all health and safety legislation

34) To ensure that fire alarms and panic buttons are tested at regular intervals and maintained

35) To ensure the safety of patients and staff within the Practice is adhered to at all times by carrying out periodic risk assessments of the working area

36) To provide cover for colleagues in times of annual leave or sick leave

37) To be fully conversant with and maintain standards of conduct and dress to sustain the public confidence

38) To use all resources efficiently and effectively

39) To ensure security of Practice premises at all times

40) Any other duties which may be necessary following discussion with the Practice Manager

Person Specification

Experience

Essential

• Experience in a healthcare setting is desirable but not essential.

Desirable

• Experience in a healthcare setting is desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marazion Surgery

Address

Marazion Surgery

Gwallon Lane

Marazion

Cornwall

TR17 0HW

United Kingdom

Employer's website

https://www.marazionsurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

What Were Looking For:

• Registered Nurse or Operating Department Practitioner
• Experience working in theatre in an orthopaedic setting
• Strong clinical skills and the ability to work both independently and as part of a team
• A proactive, patient-focused approach
• Commitment to maintaining high clinical standards

Benefits:

• We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for you reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Person Specification

Qualifications

Essential

• Please see above

Experience

Essential

• Please see above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spire Healthcare Ltd

Address

The Glen, Redland Hill, Redland, Bristol BS6 6UT

Bristol

BS6 6UT

United Kingdom

Employer's website

https://www.spirehealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

• Registered Nurse or Registered Operating Department Practitioner
• Evidence of relevant CPD
• Theatre Practitioners must be registered with the Governing Body

Desirable

• Working towards Mentorship and CPD at degree level

Experience

Essential

• Experience of working in an acute hospital setting
• Previous experience of working as part of a team

Desirable

• Theatre experience

Skills

Desirable

• Theatre experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Eastbourne Hospital

Kings Drive

Eastbourne

BN21 2UD

United Kingdom

Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

Person Specification

Qualifications and Training

Essential

• oDegree/Diploma in Physiotherapy
• oHPC Registration
• oWorking at Masters level as demonstrated by on-going CPD i.e. Masters level accreditation, lecturing on Masters level courses and research / publications
• oEvidence of post registration training in respiratory physiotherapy and management

Desirable

• oRecognised post graduate qualification e.g. MSc Respiratory Physiology
• oMembership of a special interest group
• oMember of relevant appropriate multi professional interest group e.g. BTS
• oLeadership Training
• oPost-graduate management training

Experience

Essential

• oMinimum 4 years post registration experience
• oMinimum 2 years experience in specialist cardiorespiratory care including cardiology and cardiac rehabilitation
• oHigh level of experience of complex discharge planning
• oBroad knowledge & experience of a wide range of approaches to the management of patients across a number of respiratory specialities including critical care settings, demonstrated by advanced clinical reasoning
• oHigh level of knowledge in the application of all respiratory modalities including invasive and non-invasive respiratory support
• oHigh level of knowledge of tracheostomy management including development of weaning strategies
• oPrevious experience of student supervision and clinical education
• oPrevious experience of formal presentations to multi professional groups
• oEvidence of continued professional development, reviewing current practise and research developments within cardiorespiratory, with application to clinical practise
• oUnderstanding of research methodology
• oDemonstrated understanding of the role of physiotherapy within the evolving health environment
• oClear understanding of other disciplines' roles and expectations
• oUnderstanding of all aspects of Clinical Governance including previous experience of quality issues, audit and risk management

Desirable

• oPrevious experience as a Highly specialist physiotherapist (or equivalent ) in a teaching hospital environment
• oInvolved in developing research links with other academic institutions
• oInvolved in teaching to the multi-disciplinary team as well as evaluating and auditing

Skills

Essential

• oRemains Updated with professional practice and new research
• oUnderstand the legal responsibilities of the profession
• oAble to present information, written and orally, in a clear and logical manner
• oAbility to organise, prioritise and delegate
• oWillingness to lead staff training
• oAbility to work with multi-interdisciplinary team and set team goals
• oAwareness of skill mix and service needs
• oUnderstanding of Clinical Governance and the implications for physiotherapy services including experience of quality issues and audit
• oAbility to comprehend and work within the Trust's policies of Data Protection, Equal Opportunities and Health & Safety to meet the differing needs of the patients
• oAbility to keep legible and accurate notes in English in the POMR system
• oRemains updated on professional practice and new research
• oShow evidence of being self-motivated
• oAble to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities.
• oAbility to cope with working in a stressful and unpredictable environment.
• oResearch skills
• oAbility to lead and motivate others

Desirable

• oCompetent IT skills
• oPresentation skills
• oAbility to run courses - internal/external
• oCommittee membership e.g. Health & Safety

Knowledge

Essential

• oExperience in service development
• oSpecialist knowledge of the holistic treatment and management of heart failure
• oBroad knowledge and understanding of the impact and management frailty

Desirable

• Specialist knowledge of the holistic treatment and management of acute heart failure

Other

Essential

• oPhysically fit and able to comply with Trust Manual Handling Guidelines
• oAble to perform emergency duties
• oProfessional demeanour
• oAble to alter their working patterns to include working extended hours (between 8am and 8pm Monday to Friday), unsociable hours (8pm to 8am Monday to Friday) and weekend working (8pm Friday to 8am Monday). This may be via additional on-call hours, shift pattern or another system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George’s Hospital

Blackshaw Road

London

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Rachna Srivastava, Recruitment Advisor, on 01708 435000 ext. 5904. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification

Education/ Qualifications

Essential

• UK recognised basic medical qualification (MBBS) or equivalent medical qualification

Desirable

• Higher degree

Experience/ Knowledge

Essential

• Work experience in Urology and general surgery experience at SHO level

Desirable

• Experience of audit projects

Personal Qualities

Desirable

• Initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Urology Medical Staff

Ilford

IG3 8YB

United Kingdom

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

• To participate as a member of the IPU core nursing team with knowledge in the care of the patients on the unit.
• To demonstrate high standards of individual patient care with a commitment to the development of evidence-based practice.
• To competently care for the patient including the assessment, planning and evaluation of programs of care.
• Liaise and integrate with the multi-disciplinary team, ensuring patients receive comprehensive care and promote a team approach to working.
• Develop good working relationships and promote effective communication between all clinical grades of staff within the multi-disciplinary IPU team.
• The post holder will be proactive towards change and change management.
• Take responsibility for your own professional development.
• To monitor the progress of learners and in particular their skills in carrying out practical procedures.
• Demonstrate professional accountability.
• Act as a clinical role model for new staff, reflecting the philosophy, beliefs and standards of the department.
• Ensure that all prescribed drugs and treatments are given correctly and in accordance with Trust policy, including the correct care and custody of controlled drugs.
• Offer help and advice to the patients relatives and friends responding to their individual needs in a caring supportive manner.
• Ensure safe use and efficient management of equipment and supplies.
• Communicate using a range of methods to ensure a caring, sensitive and empathetic manner to patients and their relatives.
• Provide clear and concise patient handover to other members of the team.
• To participate as a member of the IPU team with knowledge in the care of the patients on the unit.
• To competently care for the patient including the assessment, planning and evaluation of programs of care.
• Liaise and integrate with the multi-disciplinary team, ensuring patients receive comprehensive care and promote a team approach to working.
• Demonstrate respect for the individual patient, ensuring religious, cultural and social needs are considered at all times and acknowledge their individual rights. In all situations ensure consideration is made to the patients cultural background.
• Recognises peoples differences and act in a non-discriminatory way.
• Recognise and report abusive behaviour to an appropriate member of staff. Document same. Liaise, communicate and negotiate with colleagues to ensure co-operation in achieving departmental objectives, promoting good working relationships and establishing team spirit. Contribute to effective team working, by being fully involved, committed and participative to achieving full potential.

Take responsibility for your own professional development.Rotate onto the day of surgery admissions unit.Rotate into the endoscopy unit.Rotate into the nurse lead dressings clinics.Escalate concerns in a patients condition to senior members of the nursing team, medical staffInitiate referrals to other members of the healthcare team.To report departmental affairs to the Sister / Charge Nurse.Can priorities workload to manage the care for a group of patientsTo ensure that confidentiality is maintained at all times

Freedom to Act

Works autonomously. Required to act independently within appropriate guidelines, deciding when it is necessary to refer to their manager.

Physical Effort

Will be required to be able to undertake a range of manual procedures including assistance with the movement of patients and equipmentTo be able to manoeuvre between patients quickly to ensure emergency situations can be attended in a timely fashion.

Mental Effort

Ability to interpret complex information when there may be frequent, unplanned interruptions throughout the shift.

Infection Control

Infection Control is everyones responsibility. All staff, both clinical and non clinical, are required to adhere to the Trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA.

Safeguarding Children, Young People and the Vulnerable Adult

All staff are responsible for ensuring that they are familiar with and adhere

to the Trusts Safeguarding procedures and guidelines.

All staff are required to attend safeguarding awareness training and undertake any additional training in relation to safeguarding relevant to their role.

Clinical Governance, Audit, Research and Development

• Work within trust guidelines, policies and standard operating procedures.
• Utilise incident reporting system.
• Support patient and public involvement activities in the IPU and DOSA area as appropriate, leading to service improvement
• Ensure compliance with untoward incident reporting & near misses
• Promote peoples equality, diversity and rights. Assist the IPU Matron in the effective use and monitoring the quality of supplies / equipment
• To take reasonable care for your own Health and Safety and that of any other person who may be affected by your acts or omissions at work.
• Be responsible for the assessment of needs, development, implementation and evaluation of programmes of patient care in line with the Nursing and Midwifery Council (NMC) code of Professional Conduct and reflect the Trusts policies, procedures, standards and guidelines.

Finance/ Physical Resources

• Responsible for the security and safe use of all Trust equipment.
• To be responsible for the maintenance of equipment within the Unit and on DOSA with regular checking of all equipment and ensuring that repairs are performed as soon as possible.
• Assist in the management of resources by participating in the selection, ordering and monitoring of departmental stock items.
• To ensure the safe keeping of patients property and valuables in line with Trust policy
• Assist the Matron to maintain IPU budgets and assist in cost saving projects
• Comply with best practice in the safe use of equipment by self and other members of the team, i.e. trainees / medical and nursing staff

Person Specification

Qualifications

Essential

• RGN Level 1 or 2
• Degree or Diploma in Nursing Studies
• NMC valid PIN. Pre-Registration PIN number cannot be accepted

Desirable

• Post Graduate certificate in cancer care / oncology or acute care
• Post graduate certificate in teaching and assessing

Experience

Essential

• Experience in an acute care or oncology setting

Desirable

• Previous acute care/oncology experience
• Plastic dressing and recovery/ airway management experience

Skills

Essential

• Excellent communication skills
• Ability to deliver a high standard of nursing care
• Computer literacy
• Understanding need for evidence based practice

Desirable

• Cannulation/venepuncture skills
• ECG'S

Knowledge

Essential

• Participate in personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Christie NHS FT

Address

Integrated Procedures Unit - E00326

Wilmslow Road

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.

To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.

To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.

Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.

Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.

To support others in the development and application of knowledge and skills in practice

Identify resource issues which affect learning, development and performance and alerts the appropriate managers.

Communication

Delivering a quality service

The post-holder will strive to maintain quality within the Practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patient’s needs

· Effectively manage own time, workload and resources

Overview

• Opening/closing premises.
• Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
• Ensuring the reception area is tidy, safe and welcoming.
• Making appointments for health care professionals using the surgery premises.
• Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
• Greeting and directing patients on arrival and checking patients them into their appointments.
• Dealing with patient’s general/routine enquiries and requests.
• Answering telephones – receiving and forwarding messages.
• Making patient appointments and giving appointment cards.
• Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
• Arranging appointments for medicals and other non-routine appointments.
• Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
• Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
• Making and dealing telephone calls as required.
• Dealing with requests and handing out repeat medication prescriptions.
• Open and distribute internal & external Mail.
• Posting of letters and parcels.
• Taking specimen samples to collection point.
• Receive and action messages for internal and external members of staff
• Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
• Emptying pathology lab results bag.
• Date stamping results and appropriate filing of information.
• Filing of medical records, letters and test results.
• Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
• Keeping all data on the medical system up-to-date.
• Recording and checking answering machine throughout the day.
• Entering patient information onto the computer in a timely and accurate manner.
• The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
• Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
• Taking and receiving payments for services, e.g., insurance claims.
• Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
• Summarization of patient’s medical records on the medical system.
• Scanning documentation into the patients medical records.
• Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
• Utilising Choose and Book (if required/applicable).
• Utilising ICE or other systems (if required/applicable).
• To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
• The handling of complaints in line with company procedure.

Person Specification

Experience

Essential

• Experience working in an receptionist/administrative role

Desirable

• Experience working on Clinical Computer systems

Skills and Abilities

Essential

• Effective communicator, with the ability to liaise appropriately at all levels
• Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
• Demonstrable team working skills
• Very good interpersonal skills

Desirable

• Process management
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Attitudes

Essential

• Capacity to work calmly under pressure and to deadlines
• Conscientious
• Attention to detail
• Self-starter
• Flexible and proactive attitude
• Enthusiasm for the role
• Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
• Able to work as part of a team

Qualifications

Essential

• Good level of general education or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

Belmont Surgery

Broomside Lane

Durham

DH1 2QW

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person Specification

Education and Qualifications

Essential

• NVQ Level 3 Administrative qualification or equivalent supervisory experience.
• Microsoft Office qualification(s)

Desirable

• Relevant Degree
• IHRIM Qualification
• NVQ Assessor

Knowledge, Training and Experience

Essential

• Evidence of good performance in current/previous role
• Previous experience of working in a fast-paced working environment
• ability to organise self, working within deadlines and ensuring quality standards

Desirable

• Experience of managing a large team
• Time management skills and/or experience of working within a busy/demanding service

Communication and Interpersonal Skills

Essential

• Confidence and ability to establish effective working relationships
• Ability to work as part of a team and independently
• Demonstrates understanding of confidentiality
• Flexible approach to working times
• High level of communication; verbal and written
• Adaptable to work allocated and willing to cover in absences

Desirable

• Evidence of professional development
• Good communication; verbal and written
• Demonstrates understanding of confidentiality
• Ability to work using own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Diana, Princess of Wales Hospital, Grimsby

Scartho Road

Grimsby

DN33 2BA

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

Essential

• A Minimum of 3 GCSE's or equivalent
• Computer Literate

Desirable

• ECDL
• Basic Level CTC (IHRIM)

Knowledge and Experience

Essential

• Previous Clerical Experience
• Previous Customer Service Experience

Desirable

• Previous NHS Clerical Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom

Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Job description

Job responsibilities

Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.

Person Specification

Qualifications

Desirable

• GCSE or equivalent in Maths and English

Experience

Desirable

• strong administration and customer service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cora Health Group Limited

Address

Brentford

Brentford

Greater London

TW8 9DR

United Kingdom

Employer's website

http://www.corahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

*****Please see the attached supporting document which contains more information about the role*****

Person Specification

Qualifications

Essential

• MSc Audiology or equivalent
• State registration or working towards state registration with HPC / RCCP

Experience

Essential

• Clinical Audiology basic experience
• Work with/have thorough knowledge of UK national protocols

Desirable

• Clinical audit

Skills and knowledge

Essential

• IT skills

Desirable

• High work ethic / Professionalism
• Demonstrate reflective practice
• Organisational skills
• Good interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's Hospital

Blackshaw Road

London

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Administration: • To have sound knowledge and understanding of the Practice procedures. • To work in accordance of written protocol • Opening up/ locking-up of Practice premises and maintaining security in accordance with Practice protocols • Pulling/filing notes for surgeries and update as necessary • Filing post in medical records if applicable • Photocopy as requested • Ensuring messages and information is passed on to relevant members of staff and outside agencies • Distributing clinical documents to clinical staff • Action tasks assigned by Clinicians and passing on relevant information. • Processing and distributing incoming (and outgoing) mail • Taking messages and passing on information • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers • Providing clerical assistance to practice staff as required from time to time, including filing, photocopying and scanning Reception: • Maintaining and monitoring the Practice appointments system • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional • Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures • Work on a rotational basis to cover reception • Supporting patients who attend the surgery to collect repeat prescriptions Appointments: • Process appointment requests for today / future appointments from patients by telephone and in person • Deal with visits requests Telephone: • Have working knowledge of telephone system, during and after hours. • Provide an efficient system of answering the telephone using a courteous and friendly manner • Take patients through care navigation to provide the patient with the most appropriate care Other Tasks: • Ensure reception area is kept tidy and ready for use • Ensure building security – have thorough knowledge of doors/windows/alarm • Provide refreshments if requested • Any other tasks allocated by the Practice Management • To action repeat medication requests from the surgery website and patient online systems at least twice daily. • To collect repeat prescription requests from the fax machine, post box and reception. • To liaise with patients and chemists regarding queries and requests. • To ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and correctly. • To ensure that patient queries on medication are highlighted to the relevant GP/NP/Pharmacist • To regularly go through prescriptions ‘not picked up’ and ‘unlikely to be picked up’ as a result of the timescale, to remove the details from the patient records and then destroy the prescription Computer: • General data input and information retrieving • Registration of new patients – computer data entry and medical records. • Process change of patient details e.g. change of address, both electronically and paper records • Support work of Prescription Line by processing repeat prescription requests in accordance with Practice guidelines as and when necessary. • Scanning clinical documents into patient records if required • Opportunistic data checking of patient demographic details Confidentiality: • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice health & safety policy, the Practice Health & Safety manual, and the Practice Infection Control policy and published procedures. This will include: • Using personal security systems within the workplace according to Practice guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manage those risks • Making effective use of training to update knowledge and skills • Using appropriate Infection control procedures, maintaining work areas in a tidy and safe way and free from hazards • Actively reporting of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role • Undertaking periodic infection control training (minimum annually) • Reporting potential risks identified Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues • Behaving in a manner which is welcoming to the individual and is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/ professional development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work • Regularly visit GP Teamnet to view amendments to Policies and Procedures Quality: The post-holder will strive to maintain quality within the Practice, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet patients needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with patients and carers • Recognise people’s needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: • Apply Practice policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Educated to GCSE level or above

Desirable

• GCSE Mathematics and English (Grade C or above)

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated and enthusiastic.
• Forward thinker.
• High level of integrity and loyalty.
• Sensitive and empathetic in difficult situations.
• Ability to work under pressure.

Other

Essential

• Flexibility to work outside of core office hours.
• Disclosure and Barring Service (DBS) Check.

Skills

Essential

• Excellent communication skills (written and oral).
• Strong IT skills.
• Effective time management.
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow policy and procedure.

Desirable

• Experience of SystmOne

Experience

Essential

• Experience of administrative duties.
• Experience of working with the general public.

Desirable

• Experience of working in a GP Practice.
• Experience of working in primary care.
• Experience of processing prescriptions and medication requests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorlands Surgery

Address

139a Willow Road

Darlington

Co Durham

DL3 9JP

United Kingdom

Employer's website

http://www.moorlandssurgerydarlington.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY:

It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone.

To facilitate patients accessing the clinical care provided by the practice.

To support the GPs and Nurses in providing that care.

To act as first point of contact for anyone accessing the practice.

KEY RESPONSIBILITIES:

To ensure that all visitors and telephone callers to the practice are greeted professionally.

To ensure all telephone calls are managed appropriately.

To manage the flow of patients arriving at the reception desk, for appointments, prescriptions, or queries.

To ensure the clinical staffs receive medical records as requested.

To ensure that repeat prescriptions are generated accurately and efficiently, within the 48 hours specified by the practice.

KEY TASKS:

Reception duties:

Greeting and booking in or patients for surgeries and clinics.

Dealing with patient enquiries efficiently and courteously.

The receiving and recording of telephone messages taking appropriate action.

Making appointments on EMIS Clinical System, by processing appointment requests for today, future appointments from patients in person and on the telephone.

Ensure eConsults are processed daily and assigned appropriately.

Ensure patients are signposted to relevant services, e.g. St Marks Hospital, local pharmacy, Social Prescriber, First Contract Physio etc

Ensure all tasks are actioned and completed.

Processing prescriptions repeats and filing for collection within 48 hours.

Advising patients of relevant charges for private services

Receiving specimens from patients ensuring all their details have been recorded whilst following Health & Safety policy.

Tidying waiting room after surgery, ensuring premises are kept tidy between visits from the cleaning staff, tidy and sort magazines and leaflets, discarding old and damaged items as necessary.

Administration duties:

To have a thorough knowledge of all practice policies and procedures

To work in accordance with written protocols

Provide administrative support for clinical staff.

Filing patient records and correspondence when necessary.

Opening and distribution or practice post.

Registering new patients following the Registration Protocol.

Scanning of documents onto the medical system. All scanning should be cleared daily.

To send letters to patients as necessary.

Changing details on EMIS i.e. Change of address, telephone numbers etc.

Other Information:

Cover for other Reception team members for sickness and annual leave.

Ensuring building security/premises at the end of the day and ensure the building is totally secured, internal lights off and alarm activated.

To carry out any other duties agreed between employee and the practice to ensure the smooth running of the practice.

Confidentiality:

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the Staff Handbook and the Practice Infection Control Policy, this will include:

Using personal security systems with the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Keeping own work areas and general/patient areas free from hazards.

Reporting potential risks identified.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload, and resources

Participate in audit where appropriate.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

NHS Pension Scheme:

The post holder will automatically be enrolled in the NHS Pension Scheme (subject to eligibility checks).

Person Specification

Experience

Desirable

• Experience of working in a GP Practice.
• Experience in a busy office environment.

Qualifications

Essential

• Experience of working in a GP Practice
• Flexible approach to shift working patterns.
• Experienced in using EMIS Clinical System

Desirable

• GCSE grade A-C in English and Maths
• Experience of working in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rosemead Surgery

Address

Rosemead Surgery

Ray Park Avenue

Maidenhead

Berkshire

SL6 8DS

United Kingdom

Employer's website

http://www.rosemeadsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Job Title: Diabetic Specialist Nurse

Main Purpose of Post: Triage and consultations. The role involves telephone triage, chronic disease management and medication monitoring. The focus of care evolves around our diabetic patients.

Reporting to: Advanced Nurse Practitioner Lead Nurse

Interface with: Patients

Doctors

Nurses

Practice Teams

Primary Care Network Partners

Patient Representative Group

ICB

Community Teams

Multi-Disciplinary Teams

Location: Postholder will be required to work at The Thorpewood Surgery or

Dussindale Branch Surgery as required.

Job Summary:

To act as an autonomous practitioner who is able to work independently and in conjunction with other members of the clinical team. The post holder will be an experienced caring nurse who can demonstrate developed clinical and diabetic skills and be able to demonstrate critical thinking whilst working within their professional boundaries. They will work the Surgery clinical team, consisting of GPs, ANPs, Practice Nurses and Health Care Assistants to deliver excellent primary care services within the practice.

This role will demonstrate safe, competent clinical decision-making and deliver expert care, including assessment, diagnostic skills, treatment and will communicate at all levels across boundaries.

The post holder will work collaboratively with the multidisciplinary team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as required.

Main duties and responsibilities of the job:

A point of contact within the practice for diabetic patients who require review and management of their chronic disease, that require either telephone or Face to Face consultation.

Assessment, monitoring, diagnosis, treatment, prescribing, referral as appropriate and deliver key elements of Surgery initiatives.

Instigate invasive and non-invasive diagnostic tests or investigations, interpretation of findings and reports.

Directly admits patients to secondary care outlets in medical need.

Refer patients to other medical specialities for assessment where indicated.

To take responsibility for making autonomous decisions in relation to patient care.

Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly.

Assess, diagnose, plan, implement and evaluate interventions/treatments for patients with complex needs.

To collect data and participate in regular Practice audit and research projects

Work effectively with individuals in other agencies to meet patients and carers needs

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures on the Surgery clinical system

Deliver care according to local and national guidelines and evidence-based care

People Management:

Provide expert Diabetes and nursing advice to others working within the team.

To maintain own 3 yearly registration with the NMC

To maintain own continuous professional development and ensure PDP kept up-to-date in line with the requirements of the Practice

Strategic Management

Work with the clinical and management team to develop new services for patients

Contribute to practice incentive schemes, disease management registers and Surgery targets set locally and nationally for patient care.

Special Requirements of the Job:

An understanding, acceptance and adherence to the need for strict confidentiality.

Competence in the use of IT systems, i.e. coding work as completed, with the ability to learn new software.

General

This job description covers the main duties which the post holder is expected to undertake. These duties may be revised from time to time, in consultation with the post holder. The post holder may be required to undertake duties that are not recorded on this Job Description, that are commensurate with the role and grade.

Non medical prescribing qualification desirable but not essential.

Care Quality Commission

To ensure compliance with Surgery policies, reporting any deficiencies, potential hazards or dangerous occurrences to the Patient Services Manager or Practice Manager.

Participate and support Health & Safety statutory requirements and initiatives. Maintain records of incidents and undertake risk assessments.

Compliance with the Surgery confidentiality and Information Governance Policies.

Take responsibility for your own personal Development, including completing the annual appraisal and undertaking subsequent activity identified and agreed with the line manager.

Have a can do attitude

Person Specification

Qualifications

Essential

• Education and Qualifications
• RGN Qualification
• Current NMC registration
• A minimum of honours degree in advanced nursing
• Diabetes specialist qualification
• Prescribing qualification

Desirable

• Accredited training in chronic disease management

Experience

Essential

• Working autonomously in a nursing role
• Experience in triage
• Experience of working within a primary care or General Practice
• Experience of dealing with patients with undifferentiated and undiagnosed conditions
• Demonstrate Audit Composition
• Home Visiting

Desirable

• Nurse led triage
• Conducted On Line Consultation

Skills & Knowledge

Essential

• Clinical leadership skills
• Communication skills, written, listening and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Health Management of vulnerable patients
• Team Player
• Management of patients with complex needs
• Accountability of own role
• Local and national health policy
• Wider health economy
• Clinical governance issues

Desirable

• SystemOne user
• Knowledge of public health issues
• Able to identify determinants on health in the area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Thorpewood Medical Group

Address

Woodside Road

Norwich

Norfolk

NR7 9QL

United Kingdom

Employer's website

https://www.thorpewoodmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

MEDICAL RECEPTIONIST

Hours: We welcome applications from candidates who would be available to work the following shift pattern:

• Mon 08:30-12:30, Thurs 08:30-17:30 and Fri 08:30-18:30 = 21.75 hours p/wk

Place of Work: Penn Hill Surgery

Reports to: Deputy Practice Manager

Job Summary

We are looking for a friendly, organised and enthusiastic individual to join our hardworking and supportive Reception Team.

We have increased the hours in the reception team in order to provide greater variety in the day-to-day administrative duties, creating a rewarding role that combines reception responsibilities with a range of administrative tasks.

Reception is at the heart of our practice and is often the first point of contact for our patients. This is a busy, fast-paced role where no two days are the same. The successful candidate will enjoy working with people, be able to manage a variety of competing demands, remain calm under pressure and provide a professional, compassionate service to our patients.

Whether you have previous experience working in general practice or are looking for a new challenge, we will provide the training and support needed to help you develop in the role.

You will work closely with our clinical and administrative teams to ensure patients receive the highest standard of care while contributing to the smooth running of the practice.

Main Responsibilities

Reception

Provide a professional, friendly and efficient reception service to patients, visitors and healthcare professionals.

• Answer telephone calls, deal with general enquiries and signpost patients to the most appropriate clinician or service.
• Book, amend and cancel appointments using practice systems.
• Use your judgement and communication skills to ensure patients requiring urgent medical attention are managed appropriately in accordance with practice procedures.
• Explain practice services, registration procedures and temporary patient arrangements.
• Maintain accurate patient records using EMIS.
• Check and update patient demographic details as required.
• Process payments for private (non-NHS) services and issue receipts.

Administration

As well as reception duties, you'll also undertake a variety of administrative tasks, including:

• Actioning tasks received via EMIS, AskMyGP and email.
• Processing new patient registrations, temporary registrations and deductions.
• Scanning and coding clinical correspondence onto patients' electronic records.
• Supporting the wider practice team with general administrative duties to help ensure the smooth running of the practice.
• Summarising patient medical records.

Premises

• Prepare the surgery for the start of the working day.
• Secure the premises at the end of the day when required, ensuring practice procedures are followed.

General Responsibilities

• Attend team meetings, staff meetings and mandatory training.
• Participate in service improvement initiatives.
• Maintain confidentiality at all times in accordance with GDPR, NHS guidance and Practice policies.
• Work flexibly and undertake other duties appropriate to the role as requested by the Partners or Management Team.

Person Specification

Qualifications

Essential

• PERSON SPECIFICATION
• QUALIFICATIONS
• GCSEs (or equivalent) including English and Maths.
• EXPERIENCE
• Experience of working in a customer-facing role.
• Experience of communicating with members of the public, both face to face and by telephone.
• Experience of using computer systems and standard office software.
• SKILLS & KNOWLEDGE
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Good keyboard and IT skills, with the ability to learn new systems.
• Ability to prioritise workload and manage competing demands.
• Good organisational and time management skills.
• Ability to work accurately and pay attention to detail.
• Ability to use initiative and exercise sound judgement.
• Ability to remain calm and professional in a busy, fast-paced environment.
• Ability to work effectively as part of a team.
• Understanding of the importance of confidentiality and data protection.
• PERSONAL QUALITIES
• Friendly, approachable and professional.
• Reliable, flexible and adaptable.
• Caring, empathetic and respectful towards patients and colleagues.
• Positive attitude with a willingness to learn and develop.
• Honest and trustworthy with a high level of integrity.
• Able to work the required shift patterns, including 8.30am starts and 6.30pm finishes.

Desirable

• EXPERIENCE
• Experience working in a GP practice, healthcare setting or NHS environment.
• Experience in a reception or administrative role.
• Experience of appointment booking and telephone call handling.
• Experience of using EMIS Web or other clinical systems.
• Experience of using AskMyGP.
• KNOWLEDGE
• Knowledge of NHS primary care services and patient pathways.
• Understanding of medical terminology.
• SKILLS
• Experience of scanning and coding clinical documents.
• Experience of patient registration processes.
• Experience of working in a fast-paced healthcare environment.

Employer details

Employer name

Penn Hill Surgery

Address

St. Nicholas Close

Yeovil

Somerset

BA20 1SB

United Kingdom

Employer's website

https://www.pennhillsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.

Person Specification

Qualifications

Desirable

• GCSE or equivalent in Maths & English

Experience

Desirable

• administration & customer service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cora Health Group Limited

Address

Brentford

Brentford

Greater London

TW8 9DR

United Kingdom

Employer's website

http://www.corahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 22nd September 2026

Closing date: 29th September 2026

Shortlisting date: 30th September 2026

Proposed Interview date: TBC

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• Completion of Trust Care Certificate within 4 months of appointment
• Basic literacy and numeracy skills

Desirable

• NVQ level 2 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)

Knowledge

Essential

• Knowledge of personal care and related procedures
• Experience of working in a team

Desirable

• Experience of working in a patient care/health related role

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Able to accept direction and guidance
• Aware of own limitations
• Flexible in working hours
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

Essential

• Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
• Occasional requirement for concentration, with few competing demands for attention.
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately.
• Aware of the process for accessing staff health and wellbeing support
• Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death.
• Able to carry out direct personal care as required on ward or department.
• Frequent exposure to blood or body fluids.
• Occasional exposure to patients with challenging behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)