Job description

Job responsibilities

Job responsibilities

We like to give all our GPs a variety of work to make their working week more enjoyable. This includes:

triage of online forms

on call (maximum one session per week)

face to face sessions (up to 14 contacts per session)

telephone sessions (up to 16 contacts per session)

We support our GPs with our broad multidisciplinary team including Nurses, HCAs and Phlebotomists, Paramedics, Pharmacists, Care Coordinators, Social Prescriber, Mental Health Workers, First contact physiotherapists, Rapid Response Home Visiting team, our excellent in house Data and Coding team, and others.

This multidisciplinary team reduces your workload in a number of ways:

Far fewer home visits

Fewer minor illnesses

Support with complex mental health patients

Negligible repeat prescription workload

Significantly reduced clinical admin work

We encourage personal development and there are opportunities to pursue special interests including minor operations, baby clinics, contraception, or becoming a Trainer.

We have excellent and robust clinical governance, to provide reassurance, support and growth to your career.

We are a strong practice, and are proud of the work we do within our PCN and have embarked on a practice garden project to improve the health of our patients.

We are looking for someone who is:

Strong interpersonal and communication skills

Flexible and a good team worker to enable the best outcomes for patients

Organised and dependable

Passionate about delivering the highest quality of care to our patients

We offer:

£11500 sessional rate

Access to NHS Discount & Support Schemes

Ability to login to work remotely to improve the flexible options

Indemnity top up over and above state indemnity scheme

NHS Pension scheme

6 weeks paid annual leave (pro rata)

1 week paid study leave (pro rata)

Onsite parking available

You will have the appropriate UK qualification to practice in the UK and be registered with the GMC and not subject to suspension, and be listed on the Performers List.

Person Specification

Qualifications

Essential

• UK Qualification to practice medicine
• Registration with GMC- not subject to suspension
• Currently on an ICB Performers list

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tollgate Medical Centre

Address

Tollgate Medical Centre

220 Tollgate Road

London

E6 5JS

United Kingdom

Employer's website

https://www.tollgatemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Specification:

This is a part time position for 15 hours per week.

The post holder is required to start at 7am, there is some flexibility regarding finishing times and which days of the week they work, ideally 3 days, 5 hours each day.

Duties and responsibilities:

• Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
• Collection of sample(s) of blood in accordance with training and procedures
• Ensuring samples are stored in appropriate containers
• Accurate, legible labelling of all samples to confirm patient identity
• Checking patient identification against GP/nurse request and confirming with patient whenever possible
• Recording collection of blood sample in patient record in accordance with practice procedure
• Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
• Ensuring that anomalies are reported to a senior member of staff
• Notifying the GP/nurse of any significant patient issues
• Liaising with and assisting members of the nursing team

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health, safety and security as defined in the practice handbook. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures, including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum twice annually)
• Routine management of own team / team areas, and maintenance of work space standards
• Waste management, including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Experience

Essential

• Experience of taking blood in a clinical setting
• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Desirable

• Experience of working in a GP Surgery
• Experience using EMIS Web/ TQUEST
• Experience using the vacutainer system

Qualifications

Essential

• Phlebotomy Qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tollgate Medical Centre

Address

Tollgate Medical Centre

220 Tollgate Road

London

E6 5JS

United Kingdom

Employer's website

https://www.tollgatemedicalcentre.nhs.uk/ (Opens in a new tab)