Job description

Job responsibilities

What inspired you to become a nurse?

Was it the desire to make a real difference through Kind Care? Or the drive to keep learning and growing in a profession thats always evolving working side by side with multi-disciplinary teams?

Whatever your reason for choosing care, at HC-One The Kind Care Company we offer a career where your compassion and dedication are truly valued.

Whether youre an experienced registered nurse or looking for a new and meaningful direction, working in a care home environment can be incredibly fulfilling.

Its a role that reflects the true heart of nursing combining clinical expertise with the opportunity to form genuine, lasting connections with Residents and their families.

Were looking for kind, compassionate nurses to join our committed care home teams. In return, we offer competitive, experience-based pay and an attractive package of rewarding benefits.

At HC-One, kindness is more than a wordits a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives.

To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualitieswhat we call Kindness the HC-One Way:

• We are curiousasking questions, seeking to understand.
• We are compassionatewalking in the shoes of others.
• We are creativefinding practical ways to make things happen.
• We are courageoussupporting residents to live the life they choose.
• And we are dependablepeople can always count on us.

We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do.

We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, were looking for team members who are comfortable with technologyor open to learning. You'll be supported every step of the way.

We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growthopening up opportunities at regional and national levels.

Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed.

• Paid Enhanced DBS/PVG
• Pay rate is subject to experience and qualifications
• Free uniform
• Homemade meals whilst on shift
• Company pension scheme
• 28 days annual leave inclusive of bank holidays (contract dependent)
• Group life Assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development opportunities, with dedicated support to achieve additional qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16.
• An opportunity to learn from experienced Colleagues as part of an outstanding and committed team.
• Colleague discounts access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their families access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues.

Person Specification

Qualifications

Essential

• Degree in Nursing and UK NMC Pin Qualified

Desirable

• Degree in Nursing and UK NMC Pin Qualified

Experience

Essential

• Degree in Nursing and UK NMC Pin Qualified

Desirable

• Degree in Nursing and UK NMC Pin Qualified

Additional Criteria

Essential

• Degree in Nursing and UK NMC Pin Qualified

Desirable

• Degree in Nursing and UK NMC Pin Qualified

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HC-One

Address

60 Clovis Duveau Drive

Dundee

Perthshire

DD2 5JB

United Kingdom

Employer's website

https://apply.hc-one.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

What inspired you to become a nurse?

Was it the desire to make a real difference through Kind Care? Or the drive to keep learning and growing in a profession thats always evolving working side by side with multi-disciplinary teams?

Whatever your reason for choosing care, at HC-One The Kind Care Company we offer a career where your compassion and dedication are truly valued.

Whether youre an experienced registered nurse or looking for a new and meaningful direction, working in a care home environment can be incredibly fulfilling.

Its a role that reflects the true heart of nursing combining clinical expertise with the opportunity to form genuine, lasting connections with Residents and their families.

Were looking for kind, compassionate nurses to join our committed care home teams. In return, we offer competitive, experience-based pay and an attractive package of rewarding benefits.

At HC-One, kindness is more than a wordits a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives.

To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualitieswhat we call Kindness the HC-One Way:

• We are curiousasking questions, seeking to understand.
• We are compassionatewalking in the shoes of others.
• We are creativefinding practical ways to make things happen.
• We are courageoussupporting residents to live the life they choose.
• And we are dependablepeople can always count on us.

We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do.

We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, were looking for team members who are comfortable with technologyor open to learning. You'll be supported every step of the way.

We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growthopening up opportunities at regional and national levels.

Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed.

• Paid Enhanced DBS/PVG
• Pay rate is subject to experience and qualifications
• Free uniform
• Homemade meals whilst on shift
• Company pension scheme
• 28 days annual leave inclusive of bank holidays (contract dependent)
• Group life Assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development opportunities, with dedicated support to achieve additional qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16.
• An opportunity to learn from experienced Colleagues as part of an outstanding and committed team.
• Colleague discounts access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their families access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues.

Person Specification

Qualifications

Essential

• Degree in Nursing and UK NMC Pin Qualified

Desirable

• Degree in Nursing and UK NMC Pin Qualified

Experience

Essential

• Degree in Nursing and UK NMC Pin Qualified

Desirable

• Degree in Nursing and UK NMC Pin Qualified

Additional Criteria

Essential

• Degree in Nursing and UK NMC Pin Qualified

Desirable

• Degree in Nursing and UK NMC Pin Qualified

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HC-One

Address

55 Furlong Street

Arnold

Nottinghamshire

NG5 7AJ

United Kingdom

Employer's website

https://apply.hc-one.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

1. Responsible for administration, performance monitoring and data quality of the PACS/RIS and other integrated systems.

1. Responsible for training of staff in PACS/RIS and associated systems.

1. Perform diagnostic imaging examinations in accordance with departmental protocols.

1. Responsible for ensuring image quality is maintained from all staff members

1. Responsible for the initial and ongoing training and education of staff in the designated modality.

1. Be competent in the use of all appropriate imaging equipment

1. Participate in the on-call, flexible working and out of hours service as required

1. Responsible for QA program in designated area

1. Abide by radiographic protocols

1. Abide by all Radiation Protection regulations

1. Report all equipment malfunctions to appropriate personnel

1. Responsible for sending accurate image data to the Picture Archiving Communication System for storage, transmission and archive

1. Justify radiographic examinations for Junior Radiographers, Radiographic Assistant Practitioners and Student Radiographers.

1. Promote quality initiatives, ensuring the quality of patient care and compliance of quality standards

1. Undertake staff appraisals

1. Establish and maintain effective communication with patients on complex, contentious and sensitive issues, using persuasion and negotiation where required

1. Maintain a patient, courteous manner in all aspects of communication with patients and staff especially in distressing situations

1. Liaise with lead clinicians to ensure effective running of the service

1. Maintain a good working relationship with other departments and staff to ensure the provision of and efficient and effective service to all users and patients

1. Communicate with service users and external agencies

CLINICAL & PROFESSIONAL RESPONSIBILITIES

1. Autonomously undertake Advanced Practice in a specialised area of radiography by displaying expert clinical practice, this could be either clinical interpretation of images, performing radiological or interventional procedures where appropriate.

1. To provide clinical leadership to all staff in the department

1. To act as a radiographic clinical expert in the relevant field

1. Provide clinical support and advice to staff

1. Provide education to junior staff and ensure competencies are achieved.

1. Provide additional support and education to staff who require it.

1. Ensure image quality is maintained and improved, education staff where appropriate

1. Support the modality and department in improving services to enhance the quality of the service received by the patient.

1. Support the modality and department in quality initiatives and ensure communication and education of appropriate staff.

1. Responsible for setting and maintaining a high quality of clinical and professional standards within the department

1. Promote and ensure compliance with radiographic protocols

1. Ensure clinical and professional standards are met at all times

1. Exercise clinical judgement in the utilisation of resources and initiate liaison with relevant clinical teams if clinical findings necessitate

1. Perform all aspects of clinical and technical procedures as per departmental policy

1. Ensure compliance with COR code of conduct and HCPC regulations to ensure registration is maintained

ADMINISTRATIVE RESPONSIBILITIES

1. Responsible for accurate data entry on the Radiology Information System

1. Ensure all documentation associated with regulations are kept and stored appropriately.

TEACHING & TRAINING RESPONSBILITIES

1. Responsible for the training and development of staff both radiographic staff and external staff.

1. Contribute to continuing education programme by attending courses and keeping abreast of current professional developments

1. Participate in department CPD programme

1. Ensure professional standards are maintained by contributing to the clinical training and development of radiographers, radiographic assistant practitioners and students

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

1. Responsible for the day to day management of the designated department, planning and prioritising workload

1. Ensure the effective and efficient running of the service with due regard to available resources. Allocating activity to ensure maximised use of capacity. Using data to inform decisions.

1. Monitor and evaluate all aspects of service delivery with regard to waiting times ensuring that waiting times are kept to a minimum

1. Demonstrate effective leadership qualities and promote teamwork

1. Undertake initial investigation of patient and user complaints and exercising judgement and initiative take appropriate actions to resolve the problem/complaint

1. Promote a working culture that improves quality

1. Responsible for clinical and professional standards within the designated department

1. Identify and contribute to service development within the department

1. Responsible for implementing policies within the designated department and contribute to Radiology Trust policies

1. Responsible for risk assessments within the designated area

1. Responsible for the maintenance and servicing of all equipment in the designated work area, liaise and communicate with manufacturers

1. Responsible for optimum use of resources within the department and maintain adequate stock levels

1. Participate in the procurement (specification, evaluation and selection) of radiographic equipment

1. Promote quality initiatives, ensuring the quality of patient care and compliance of quality standards

1. Promote compliance with all Trust risk management procedures and ensure risk management strategies are implemented including Health & Safety legislation for Control of Radiation, COSHH, VDU use, handling of patients, fire regulations and security etc

1. Ensure compliance with all statutory, professional and organisational requirements. Liaising with outside agencies to ensure compliance with statutory regulations when required. Ensure all documentation associated with regulations are kept and stored appropriately

1. Ensure all staff are compliant with the relevant registration eg HCPC, ARSAC

1. Act as radiation protection supervisor for a designated department/Modality

1. Refer patients for on-going imaging examinations within departmental protocols.

1. Responsible for the day to day management of the designated department

1. Contribute to the recruitment, selection and appointment of professional, technical and support staff in accordance with policy and procedures

1. Monitor staff performance and formulate personal development plans in accordance with Trust development review process (IPR).

1. Monitor and action dose discrepancies via Dose Monitor alerts. Produce Dose audits and DRLs

1. Monitor and action incidents within own work area that are reported via Datix
2. Ensure image quality is maintained and improved, education staff where appropriate

1. Support the modality and department in improving services to enhance the quality of the service received by the patient.

1. Support the modality and department in quality initiatives and ensure communication and education of appropriate staff.

1. Responsible for setting and maintaining a high quality of clinical and professional standards within the department

1. Promote and ensure compliance with radiographic protocols

1. Ensure clinical and professional standards are met at all times

1. Exercise clinical judgement in the utilisation of resources and initiate liaison with relevant clinical teams if clinical findings necessitate

1. Perform all aspects of clinical and technical procedures as per departmental policy

1. Ensure compliance with COR code of conduct and HCPC regulations to ensure registration is maintained.

Person Specification

Qualifications

Essential

• BSc in Radiography and/or or equivalent Qualification and/or Equivalent Experience
• Post Graduate Certificate in the relevant modality or equivalent significant experience in the modality (Annex 21)
• HCPC Registered

Desirable

• MSc Radiography and/or or equivalent Qualification and/or Equivalent Experience

Knowledge and experience

Essential

• Significant post graduate clinical experience
• Management experience
• PACS experience
• Manage self and others
• Experience of Participation in emergency single handed out of hours duties
• QA testing
• IV injection/cannulation

Skills

Essential

• Leadership skills
• Ability to organise own work and others within the team
• Good communication skills and interpersonal skills
• Negotiation skills
• Audit analysis
• Data collection and analysis
• Ability to interact within a multidisciplinary team
• Organisational skills
• Evidence of Time management skills
• IT literate

Desirable

• Student assessor

Other

Essential

• Team player
• Commitment to quality

Desirable

• Able to travel to both sites via own car or assisted driver.

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

What inspired you to become a nurse?

Was it the desire to make a real difference through Kind Care? Or the drive to keep learning and growing in a profession thats always evolving working side by side with multi-disciplinary teams?

Whatever your reason for choosing care, at HC-One The Kind Care Company we offer a career where your compassion and dedication are truly valued.

Whether youre an experienced registered nurse or looking for a new and meaningful direction, working in a care home environment can be incredibly fulfilling.

Its a role that reflects the true heart of nursing combining clinical expertise with the opportunity to form genuine, lasting connections with Residents and their families.

Were looking for kind, compassionate nurses to join our committed care home teams. In return, we offer competitive, experience-based pay and an attractive package of rewarding benefits.

At HC-One, kindness is more than a wordits a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives.

To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualitieswhat we call Kindness the HC-One Way:

• We are curiousasking questions, seeking to understand.
• We are compassionatewalking in the shoes of others.
• We are creativefinding practical ways to make things happen.
• We are courageoussupporting residents to live the life they choose.
• And we are dependablepeople can always count on us.

We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do.

We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, were looking for team members who are comfortable with technologyor open to learning. You'll be supported every step of the way.

We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growthopening up opportunities at regional and national levels.

Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed.

• Paid Enhanced DBS/PVG
• Pay rate is subject to experience and qualifications
• Free uniform
• Homemade meals whilst on shift
• Company pension scheme
• 28 days annual leave inclusive of bank holidays (contract dependent)
• Group life Assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development opportunities, with dedicated support to achieve additional qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16.
• An opportunity to learn from experienced Colleagues as part of an outstanding and committed team.
• Colleague discounts access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their families access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues.

Person Specification

Qualifications

Essential

• Degree in Nursing and UK NMC Pin Qualified & 1 years experience of UK nursing

Desirable

• Degree in Nursing and UK NMC Pin Qualified & 1 years experience of UK nursing

Experience

Essential

• Degree in Nursing and UK NMC Pin Qualified & 1 years experience of UK nursing

Desirable

• Degree in Nursing and UK NMC Pin Qualified & 1 years experience of UK nursing

Additional Criteria

Essential

• Degree in Nursing and UK NMC Pin Qualified & 1 years experience of UK nursing

Desirable

• Degree in Nursing and UK NMC Pin Qualified & 1 years experience of UK nursing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HC-One

Address

Southgate House

Archer Street

Darlington

Co Durham

DL3 6AH

United Kingdom

Employer's website

https://apply.hc-one.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

PURPOSE OF JOB

To lead the Clinical Skills Foundation Course within Phase 1 of the MBChB; based at the Buckingham Campus.

The CSFC unit aims to enable students to make progress towards meeting some of the knowledge, skills and behaviours described in the GMCs Outcomes for Graduates (2018). The specific aims are to enable students to carry out a patient-centred consultation and interpret the findings to generate appropriate working diagnoses and to enable students to take and record a history from a patient, perform a physical examination of the main systems of the body and understand the importance of the patient perspective in diagnosing and managing patient problems. Teaching occurs centrally on campus, as well as within the hospital and GP practice setting.

CLOSE WORKING RELATIONSHIPS: (other than direct line)

Will oversee (not line-manage) a team of Clinical Educators and the CSFC Lead Educator. Closely work with the Deputy CSFC Lead.

GP Teams (cross sites), Year 1 and Year 2 Lead, Undergraduate Education Lead (Academic), Undergraduate Education Lead (Clinical), Assessment Lead, MLA Lead Undergraduate Medicine, Student Support Lead, Quality Lead, Curriculum Team, other SL and LBs in the School, Members of the Senior Leadership Team.

KEY RESPONSIBILITIES

Communication

High level of written and verbal communication essential to liaise with both internal and external personnel.

Ability to receive, understand and convey information in a clear and accurate manner.

Experience of establishing productive working relationships with a wide range of people, including external bodies, and of working as part of a team.

Teamwork and Motivation

Lead a team including a CSFC Clinical Lecturer, a CSFC lead Clinical Educator and a team of Clinical Educators to ensure that on-campus small group learning is supported.

Collaborate with colleagues in the school on course development, delivery, and assessment, taking on appropriate management and administrative responsibilities.

Experience of establishing productive working relationships with a wide range of people, including internal and external personnel in particular the Educational Supervisors at the Local Educational Providers ( GPs and hospitals) that are delivering the CSFC

Liaison and Networking

Maintain relationships to facilitate collaboration, share best practices, and address teaching and learning needs.

Attend meetings and participate in other committees and working groups as required.

Service Delivery

Act as the main point of contact for delivery of the CSFC course

Act as the main point of contact for Local Education Providers

Contribute to item writing, standard setting, marking and moderation of assessments where required/available.

Monitor the progress of students throughout the unit, and maintain appropriate records of performance, for example in formative assessments.

Contribute to the delivery of lectures in a range of other units, where required/available.

Planning and Organising Resources

Ensure that the unit, as described in the course documentation, is delivered effectively to students.

Coordinate the production of relevant curriculum materials in a timely fashion.

Liaise with appropriate curriculum management structures to ensure that staff are available to deliver the unit.

Liaise with other unit leads to ensure coordination and integration of curriculum delivery.

Initiative and Problem Solving

Seek ways of improving performance by reflecting on teaching design and delivery.

Resolve problems affecting the delivery of course.

Actively seek to enhance student learning through innovation and continuous improvement.

Facilitate dissemination of good practice across units by discussion with other unit leads in the Medical School.

Analysis and Research

Monitor delivery of the unit, both formally (through the preparation of end of unit reports) and informally, and deal with any issues as they arise.

Participate in academic research activity

Sensory and Physical Demands

Work to achieve a high level of precision and accuracy in all aspects of the role.

Keep up to date with new technologies and approaches which could be utilised to enhance course delivery in the future.

Uses PC/laptop and other presentation/audio-visual equipment.

Work Environment

Demonstrate commitment to, and support of, Equality, Diversity, and Inclusion.

Pro-actively contribute to administration, recruitment activities- in particular GP surgeries, and to the collegial work environment.

Has an awareness of the University H&S policies and procedures and knows how to report an incident if required, this includes risks and accidents.

Has ability to adapt to various work environments, both on and off campus.

Ability to make use of both hybrid working as required, and virtual meetings, alongside in person engagements.

Pastoral Care and Welfare

Act as a personal tutor in the undergraduate Medical School as required.

Working with academic support, provide advice on study skills and help students with learning problems, as required.

Report to the Concerns Group any student obviously experiencing problems during the unit.

Team Development

Help shape an environment where less experienced colleagues can learn and develop.

Engage in continuous professional development.

Provide academic leadership to those working within programme areas, for example by co-ordinating the work of others to ensure that courses are delivered effectively or organising the work of a team by agreeing objectives and work plans.

Teaching and Learning

Teach as a member of a teaching team and deliver high quality undergraduate level learning.

Review on a regular basis course content and materials, updating when required.

Develop and apply innovative and appropriate teaching techniques and materials which create interest, understanding and enthusiasm amongst students.

Ensure that course design and delivery comply with the quality standards and regulations of the University and School.

Work with subject module leads, administrative staff and colleagues in the assessment team in the development and delivery of written, practical and oral assessments - including maintenance of an electronic exam question database, question writing, question review, standard setting, moderation and mark checking processes and examiner recruitment to ensure that assessments are of high quality, valid and responsive to internal and external feedback.

Contribute to preparations for effective internal and external academic quality and governance processes and systems, including those associated with professional, statutory, and regulatory bodies and other accrediting organisations, especially the GMC and OfS.

Receive and respond to formal unit evaluations, and report action taken to the GP Lead and Senior Leadership Team

Support

The capability to support staff and students both internally and externally, such as external examiners, tutors, in the context of the role, including signposting them as required to pastoral resources.

Ensuring that team members are supported and that their role does not cause a disproportionate physical or emotional burden.

Knowledge and Experience

Engage in scholarly activities and develop further experience as a scholar and develop opportunities which contribute to the profile of FMHS.

Use a range of delivery techniques to enthuse and engage students.

Proactively engage in continuing professional development/training to keep knowledge and skills up to date.

Knowledge of and adherence to the Universitys Health and Safety and Equal Opportunities policies/procedures.

Make an appropriate contribution to the general operation of the Medical School and University.

Person Specification

Qualifications

Essential

• Full Registration with the GMC.
• MRCGP qualification
• Post graduate qualification in Education (PGCert equivalence or above).
• Experience of teaching medical students or health professionals.

Desirable

• GP Principal or salaried GP with management responsibilities

Experience

Essential

• A commitment to developing as a medical educator.
• Experience of assessment within medicine.
• Evidence of organisational, administrative and IT skills, including online and blended methods.
• Sound understanding of quality assurance and enhancement issues, procedures and practices.

Desirable

• Experience of leading and/or working within a Medical Education team.
• Experience of development of Teaching and Learning at Curriculum or Unit/Modular Level.
• Up to date knowledge of innovations and research within the Medical Education field.
• Experience of establishing productive working relationships with a wide range of people, including internal and external personnel.
• Experience of student pastoral and academic support.
• Experience of lecturing asynchronously and via alternative methodologies, including proficient use of collaboration platforms such as Microsoft Teams.
• Membership of a relevant professional body (i.e. Advance HE, the Academy of Medical Educators).
• Excellent inter-personal and communications skills.
• High level of written and verbal communication essential to liaise with both internal and external personnel.
• Experience of establishing productive working relationships with a wide range of people, including external bodies, and of working as part of a team.
• Ability to receive, understand and convey information in a clear and accurate manner.
• Ability to articulate the Facultys objectives in a way that encourages others to engage with the vision.
• Ability to exercise discretion and tact and maintain confidentiality.
• A proven ability to work co-operatively with colleagues and contribute to multi-disciplinary projects.
• The ability to proactively and reactively liaise with internal and external contacts to build relationships, disseminate information and co-ordinate activities in a timely and effective manner.
• The ability to make timely and considered decisions, seeking guidance from senior staff where necessary, which will typically have a minimal impact for individuals or limited groups of individuals across a specific domain or cohort.
• Ability to innovate in relation to the development of the facultys taught programmes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University of Buckingham Medical School

Address

Hunter Street

Buckingham

Buckinghamshire

MK18 1EG

United Kingdom

Employer's website

https://www.buckingham.ac.uk/medicine (Opens in a new tab)

Job description

Job responsibilities

The Consultant Gastroenterologist will provide specialist clinical services within the Gastroenterology and Hepatology Department at Hereford County Hospital for a 12-month fixed term Locum Consultant appointment.

The post holder will work as part of the established Consultant team and will be expected to provide safe, effective and timely clinical care across inpatient, outpatient, endoscopy and emergency Gastroenterology services.

Person Specification

Education & Qualifications

Essential

• Full GMC Registration with a licence to practice
• The post-holder should hold MRCP (UK) or an equivalent qualification

Desirable

• An appropriate higher degree e.g. MD, PHD or equivalent
• Entry on Specialist Register in Gastroenterology and General (Internal) Medicine via one of the following; a) Certificate of Completion of Training (CCT). B) Certificate of Eligibility for Specialist Registration (CESR). C) European Community Rights

Experience Knowledge & Training

Essential

• Clinical training and experience equivalent to that required for gaining (UK) CCT in General Medicine and Gastroenterology
• Ability to offer expert clinical opinion on range of problems both emergency and elective within the relevant speciality
• Ability to take full and independent responsibility for clinical care of patients
• JAG accreditation in Upper Endoscopy and Colonoscopy (UK trainees)
• Ability to participate in an Emergency Upper Endoscopy rota (including GI bleeds)

Desirable

• Interest and expertise in therapeutic GI endoscopy
• Accreditation in ERCP (or interest in training in ERCP)
• Accreditation in BSCP (not essential)

Management and Adminstrative Experience

Essential

• Ability to organise and prioritise workload effectively
• Ability to advise on efficient and smooth running of specialist service
• Ability to manage and lead the specialty and multi-disciplinary team
• Experience of audit management and conducting clinical audit
• Ability to use the evidence based and clinical audit to support decision making

Research

Essential

• Ability to apply research outcomes to clinical problems
• An awareness of current specialty specific developments and initiatives

Desirable

• Publications in relevant peer-reviewed journals in the last 5 years
• Evidence of having undertaken original research

Personal Attributes

Essential

• Flexibility and willingness to adapt to new challenges
• Ability to work in a team Enquiring, critical approach to work
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies
• Commitment to Continuing Medical Education
• Willingness to undertake additional professional responsibilities at local, regional and national level.

Commitment to Trust Values & Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Other Requirements Specific to the Role

Essential

• An understanding of the current NHS environment, particularly in relation to reforms, initiatives and issues
• Able to meet the travel requirements of the job and return to the hospital within 60 minutes when on call.
• Ability to align personal and professional priorities with those of the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wye Valley NHS Trust

Address

Hereford County Hospital

Stonebow Road

Hereford

HR1 2BN

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:Be overall responsible and accountable for all elements of the delivering outstanding care within the Community Mental Health Centre, managing staff alongside professional leads, within the Centre. This includes operational leadership encompassing day to day delivery with quality, safety, flow, workforce management, finance & performance.

1. To lead by example and secure and assure the highest standard of clinical care, ensuring delivery of all key performance indicators and quality metrics and outcomes.
2. Work within an anti-racist framework ensuring equity of access to care is considered in all care provision.
3. Understand and participate actions required related to clinical flow including optimising Length of Stay through enabling reduced delayed clinically ready for discharge.
4. Ensure all processes and policies related to quality and safety, including investigations, audits, Patient Safety Incident Response Framework (PSIRF), learning responses and completion of actions.
5. To put in place and monitor action plans and responses as necessary and in line with policy and Trust expectations.
6. To co-lead on the regular and systematic evaluation of care standards via formal audit or other ensuring that any necessary changes in implementation are actioned i.e. risk assessment and care planning.
7. To contribute to Trust wide outstanding care strategy formulation and take direction from the directorate leadership team on the implementation of the strategy locally, monitoring and evaluating progress.
8. To lead on the development and implementation of effective systems for monitoring and improving the quality of care and performance metrics including the care being provided and the MDT clinical pathways, as well as expected Trust KPIs for community services.
9. To act as a clinical advisor and role model for staff offering assistance and support and applying problem solving skills
10. To lead on the development and implementation of new policies and protocols and review practices in relation to new NICE Guidance.

Quality, Service Delivery and Leadership:1. To be responsible for the day-to-day operational management, responsible for maintaining an overview of the standards of care and instigating remedial action as necessary.2. To ensure that patient safety is at the centre of service planning, analysis and delivery.3. To identify and coordinate opportunities for patient, Family & Carer involvement and engagement in service development, leading where appropriate.4. To ensure the effective delivery therapeutic pathways of care in line with the trust model.5. To participate in the review and management of VCSE contracts including providing feedback to providers when needed and in contract meetings.6. Understand and manage demand and capacity, effective clinical flow, taking clear action to optimise length of stay and work as part of an overall system to ensure effective Trust flow.7. To lead working with colleagues on the regular and systematic evaluation of care standards via formal audit or other methods, ensuring that any necessary changes are implemented.8. Lead on embedding digital health tools in everyday practices, and co-produce data sessions to support staff understand local performance.9. Use real time data to drive daily operational decisions.10. To contribute to the development of a proactive philosophy and culture of health care provision, in which health promotional activity plays a major component.11. To be responsible for ensuring that clinical initiatives and service developments become truly embedded in clinical practice and that staff have a clear understanding and opportunity to contribute to the change process12. To promote a culture of respect for patient choice.13. To identify and coordinate opportunities for patient, family and carer involvement and engagement in service development, leading where appropriate.14. Responsible for ensuring that quality scorecards and assurance frameworks are utilised to improve the quality of clinical services, carrying out regular performance meetings with team leaders and key partners in care15. To demonstrate clinical competence and role model effective clinical care delivery16. To recruit/develop postholders who meet the organisational standards and ensure performance against leadership and management competencies adopted by the trust17. Contribute effectively to Trust wide and Directorate research and development18. To undertake specific service improvement and development projects, in collaboration with the Head of Nursing and Quality and Deputy Service Director as required, using quality improvement methodology.19. Regularly undertake reviews of patient safety incidents, complaints, patient and carer satisfaction, PSIRF responses, clinical outcomes and care process compliance, highlighting any gaps in practice to improve patient and staff safety.20. Work with the Head of Nursing and Quality and Deputy Head of Nursing and Quality to identify specific trends regarding incidents analysis, actions to improve practice and participate in implementing support/improvement plans.21. To work with clinical teams to support identification of clinical risks for patients and for the service and implement improved plans of care where necessary.22. Contribute to complaints and PSIRF responses as required or directed by Head of Nursing and Quality. Support clinical teams in implementation of recommendations from PSIRF investigations.23. To work in partnership with the Trust Infection Control Team and OCS to ensure that the required standards of hygiene and cleanliness are monitored and maintained.24. To lead on the management of medical devices and have oversight of reviewing, maintaining and renewing equipment as appropriate.25. Fully trained on Supported Learning and Teaching Pathway practices and ability to deploy.

Workforce and Human Resources:1. To be responsible for monitoring the staffing establishment, ensuring timely recruitment and appropriate selection of staff alongside professional leads, to ensure that there is an appropriate skill mix within teams that reflects service requirements and safe care delivery.2. Provide demonstrable assurance that staff have the appropriate skills and competences and up to date mandatory training to deliver high quality care3. To ensure that the clinical practice of all practitioners providing services to patients is of a high standard and in line with professional bodies and policies.4. To provide strong effective and decisive clinical leadership ensuring a high standard of patient care is achieved ensuring effective relationships, leading and working with the wider MDT cohesive staffing team within the Centre and wider.5. To contribute clinical leadership to within the MDT.6. To provide clinical supervision where appropriate, ensuring that standards, competencies and practice development are monitored.7. To assist in recruiting, motivating, training, developing and retraining appropriate staff enabling them to have the skills, experience and discretion to function effectively in their roles8. To robustly follow process and policy in relation to employee relations, performance management, sickness management, and any other human resource formal or informal activities9. Develop and monitor initiatives that promote equity of care and equitable staff experiences across the trust.10. To maintain their own professional registration.

Financial Management:1. To oversee and effectively manage the budget in the Centre alongside professional leads, ensuring expenditure is managed and providing recovery proposals for reducing excessive expenditure against agreed run rate.2. Understand and analyse costs that have been incurred and work with the General Manager and wider management team to form a view and response including planning leave and managing absence effectively and working within the Trust policies.3. Understand how costs may be managed in the context of varying clinical demand.4. Contribute to the delivery of Cost Improvement Programmes and financial sustainability in the Teams, Directorate and Trust5. Annual delivery against any Directorate financial targets.

Person Specification

Qualifications

Essential

• Recognised Professional Qualification- Registered Mental Health Nurse, Social Work (DipSW/CQSW) Psychology or other allied professions
• Educated to Degree level or relevant clinical experience
• Extensive post-registration professional development

Desirable

• Master's degree in mental health field / MBA / relevant discipline
• Management Course or relevant evidenced Continuous Professional Development

Experience

Essential

• Relevant clinical and operational experience in mental health services.
• Experience of setting, monitoring and evaluating standards of care.
• Experience of working collaboratively with service users, their family and supporters.
• Managing change and introducing new ways of working for mental health teams.
• Experience managing multidisciplinary teams and ensuring workforce support, supervision and competency across a range of professional registrations, the third and voluntary sector
• Experience at a senior management/Clinical level, collaborating and working to improve service delivery, leading and managing team leaders.
• Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice.
• Experience in completing audits and investigations including preparing reports and delivering action plans.
• Experience of using improvement methodology, service improvement plans and using data effectively to guide the improvement.
• Partnership working with other statutory and voluntary agencies.
• Experience of using effective teaching and learning strategies to improve clinical practice and operational delivery
• Experience management budgets and finances
• Experience managing and monitoring performance

Desirable

• Experience in managing teams and flow functions
• Experience working closely with acute care and other urgent care partners to support mental health patients
• Experience of contributing at conferences and publications.
• Experience of participating in Quality improvement, transformation and/or research projects

Knowledge / Skills

Essential

• Knowledge of the current policy context and the implications for mental health workforce, MDT working and trauma informed care.
• Working knowledge of relevant legislation and policies associated with mental health care provision
• Knowledge and understanding of Care Quality Commissions standards and the quality improvement agenda for the directorate.
• Knowledge and experience of PSIRF implementation and embedding LFPSE (Learning from Patient Safety events)
• Knowledge and understanding of processes and policies related to quality and safety
• Understanding of risk issues including Clinical and Health and Safety.
• An appreciation of the unique needs of patients from diverse cultural communities

Desirable

• Training in Coaching skills
• Awareness of evidence-based practice in specialist clinical services
• Knowledge of the national direction of travel for urgent care
• Able to work on several projects simultaneously using project management skills
• Ability to negotiate and reach compromises in a manner, which inspires confidence and respect from others.
• Able to identify key issues from complex documents and plan for operationalising

Values

Essential

• Can demonstrate compassion and sensitivity when liaising with service users, carers and the teams (made up of a multidisciplinary workforce)
• Highly motivated and able to work independently as well as team, prioritising work and effectively dealing with competing demands
• Able to demonstrate a strong commitment to equal opportunities and equal access with a practical approach to ensure that policies are applicable to practice
• Innovative, creative, flexible with a willingness to try something different
• Demonstrate high degree of self-awareness, able to demonstrate appropriate use of authority, providing a clear and unambiguous role within the senior management team
• Can demonstrate a high level of perseverance, being committed to seeing plans through to their conclusion within agreed time scales.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Blue Star House

234-244 Stockwell Road

London

SW9 9SP

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.

To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.

To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.

Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.

Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.

To support others in the development and application of knowledge and skills in practice

Identify resource issues which affect learning, development and performance and alerts the appropriate managers.

Communication

Delivering a quality service

The post-holder will strive to maintain quality within the Practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patient’s needs

· Effectively manage own time, workload and resources

Overview

• Opening/closing premises.
• Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
• Ensuring the reception area is tidy, safe and welcoming.
• Making appointments for health care professionals using the surgery premises.
• Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
• Greeting and directing patients on arrival and checking patients them into their appointments.
• Dealing with patient’s general/routine enquiries and requests.
• Answering telephones – receiving and forwarding messages.
• Making patient appointments and giving appointment cards.
• Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
• Arranging appointments for medicals and other non-routine appointments.
• Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
• Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
• Making and dealing telephone calls as required.
• Dealing with requests and handing out repeat medication prescriptions.
• Open and distribute internal & external Mail.
• Posting of letters and parcels.
• Taking specimen samples to collection point.
• Receive and action messages for internal and external members of staff
• Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
• Emptying pathology lab results bag.
• Date stamping results and appropriate filing of information.
• Filing of medical records, letters and test results.
• Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
• Keeping all data on the medical system up-to-date.
• Recording and checking answering machine throughout the day.
• Entering patient information onto the computer in a timely and accurate manner.
• The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
• Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
• Taking and receiving payments for services, e.g., insurance claims.
• Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
• Summarization of patient’s medical records on the medical system.
• Scanning documentation into the patients medical records.
• Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
• Utilising Choose and Book (if required/applicable).
• Utilising ICE or other systems (if required/applicable).
• To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
• The handling of complaints in line with company procedure.

Person Specification

Experience

Essential

• Experience working in an receptionist/administrative role

Desirable

• Experience working on Clinical Computer systems

Skills and Abilities

Essential

• Effective communicator, with the ability to liaise appropriately at all levels
• Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
• Demonstrable team working skills
• Very good interpersonal skills

Desirable

• Process management
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Attitudes

Essential

• Capacity to work calmly under pressure and to deadlines
• Conscientious
• Attention to detail
• Self-starter
• Flexible and proactive attitude
• Enthusiasm for the role
• Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
• Able to work as part of a team

Qualifications

Essential

• Good level of general education or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

West Cornforth Medical Centre

Reading Street

West Cornforth

Ferryhill

County Durham

DL17 9LH

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

• As a Call Handler you will be the first point of contact for patients, their relatives and healthcare professionals managing urgent and non-urgent cases when they call to make referrals, ask for medical advice and enquire about appointments.
• Using EMIS Web, you will be tasked with gathering information on the patients condition and ensuring they are directed to the most appropriate healthcare professional or service, in some cases advising on how to manage their symptoms at home using Clinical Standard Operating Procedures (SOP).
• Work as part of an Integrated Community Team, and you will work with non-clinical and clinical colleagues, including healthcare professionals such as nurses and physiotherapists.
• In this role you will use advanced listening and probing skills, to ensure that every patient is provided with clear advice and signposted correctly.
• Ability to deal with anxious or upset patients and or relatives who are experiencing traumatic events.
• Ensure accurate and timely updating and inputting of patient details, appointments and information into clinical records (EMIS).
• Support the team through effective performance reporting and data management.
• Responsible for collating data and producing relevant reports.
• To provide a range of administration and clerical support including those resulting from telephone calls.
• Responsible for processing supplies orders.

Person Specification

Skills and Knowledge

Essential

• Knowledge of Microsoft Office Packages e.g. Word, Excel, Outlook, Power Point.
• Excellent communication and interpersonal skills.
• Effective organisational skills such as planning organising and prioritising.

Desirable

• Experience of using EMIS system.
• Knowledge of medical terms.

Physical Skills

Essential

• Competent with IT, with proven keyboard skills.

Qualifications

Essential

• Level 3 Standard/NVQ in Business and Administration or the equivalent experience.
• GCSE Maths and English C or above, or equivalent.
• Minimum 2 years office experience.
• Efficient Typing Skills.
• Good standard of general education.

Experience

Essential

• At least 2 years experience working in a clerical post.
• Good standard of written and verbal English.
• Previous customer service experience as in experience of working with the general public, dealing with face-to-face and/or telephone enquires.
• Experience of a full range of secretarial procedures including diary management and arranging meetings.
• Experience of handling confidential information.
• Ability to problem solve.
• Ability to prioritise workload.

Desirable

• Experience of working in NHS or a healthcare environment.
• Knowledge of local health services.
• Experience of minute taking.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Clarendon

Windmill Way

Hebburn

NE31 1AT

United Kingdom

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Primarily this role involves dealing with patient enquiries over the telephone and face-to-face. Booking appointments for all clinics and ensuring the smooth day-to-day running of all clinics.
• Managing the day-to-day running of the busy services by ensuring that all referrals are actioned and booked into available clinics.
• Liaising with a variety of clinicians and solving any issues they face to ensure the best possible patient experience throughout the day.
• Managing the appointment screen and filling any empty/cancellation slots wherever possible.
• Preparing the clinic rooms each morning for clinicians, ensuring they have the necessary paperwork to carry out their clinic on the day.
• To send reports to external practices following clinics to ensure the patients registered GP is informed of the appointment outcome in a timely manner.
• To assist patients with tubing and maintenance of hearing aids where possible.
• Making sure the theatre and clinic rooms are clean and tidy following the departure of the clinician.
• Retrieving information from the E-Referral booking system, booking appointments for a number of clinics and downloading referral letters.
• Taking delivery of various items of stock and storing in the fridges or appropriate secure environment.
• Managing any patient related tasks forwarded to the clinical services reception team by clinicians.
• Working with various clinical IT databases.
• Monitoring the clinical services team email inbox to ensure that any incoming referrals to in-house clinics are actioned promptly.
• Acting on ad-hoc tasks and helping with projects set by the Clinical Services Manager / Deputy Clinical Services Manager to meet the needs of the ever-changing NHS initiatives.
• Pulling and filing notes for patients seen within our cataract service over the weekend.
• Moving equipment to facilitate clinics.
• Collecting the post each morning and afternoon.
• Be familiar with Whitstable Medical Practice protocols and take part in their regular updating.
• Other duties as per doctors instructions as dictated by changes in the nature of the Whitstable Medical Practice.

Person Specification

Qualifications

Essential

• Good general education including minimum Grade C GCSE or equivalent in English Language and Maths or equivalent qualification.

Desirable

• Administration qualification

Experience

Essential

• Previous experience of working in a primary care setting or NHS.
• Previous experience of reception and administration work.
• Experience of working in a customer service environment.
• Experience of working as part of a team.

Desirable

• Knowledge of EMIS or other clinical systems.

Skills and Abilities

Essential

• Accurate, thorough attention to detail.
• Ability to communicate effectively with people at all levels by telephone, email and face to face.
• Excellent organisation skills with the ability to work to tight deadlines.
• Proven IT skills including the use of Microsoft office, and other software packages.
• Ability to keep calm under pressure.
• Tact, diplomacy and sensitivity.
• Ability to deal with sensitive issues and maintain strict confidentiality.
• Ability to problem solve and use initiative.
• Reliability and flexibility.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitstable Medical Practice

Address

Estuary View Medical Centre

Boorman Way

Whitstable

Kent

CT5 3SE

United Kingdom

Employer's website

https://www.whitstablemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

General Administration and Secretarial

• Liaise with managers to support in the drafting and checking of Rotas for the GPs, Nurses and Acute Care Team, making sure they include all relevant dates for annual leave, meetings, training, and educational half days.
• Maintain an accurate and up to date library of EMIS forms, including referral form templates and ensure all clinicians have access.
• Monitor DOCMAN workflow, ensuring all documents received are recorded and filed correctly, passing to the GPs, Nurses or coding team for query or action where necessary.
• Process all flu questionnaires completed by patients during the winter flu clinics, ensuring that their details match those on their medical record and coding smoking status and alcohol intake as appropriate.
• Process all outgoing post created by the practice in a timely manner
• Photocopying, scanning, filing and proof reading in a timely and accurate manner
• Accurately complete and file any required forms including Education Evaluations and Benefit Forms.
• Attend and take minutes at meetings when requested. This includes Safeguarding, Palliative and Pediatric meetings.
• Check all patient letters and documents that have been collected as arranged, record any non-collections on the system and destroy as confidential waste.
• Process request for Smart Cards within the practice.
• Liaise with DART to issue, upgrade or reset accounts for practice staff.
• Ensure daily back up of the practice server.
• Monitor stock levels of practice supplies ensuring low stock items are ordered replenished in a timely manner.
• Liaise with third party companies for the collection or delivery of stock items, including battery recycling.

Registrations, Appointments and Referrals

• Process registrations both regular and temporary as required, using the EMIS system and ensuring complete information and appropriate ID.
• Ensure all GP2GP transfers are recorded correctly with all necessary information from patient files extracted and added to EMIS accurately and in a timely manner.
• Update patients personal details and preferences including change of name, address, next of kin and consent.
• Process FP69s, sending occupier letters where necessary.
• Ensure that all palliative patients are added onto IBIS accurately ensuring third party services can view relevant information around their diagnoses, clinical history and DNAR status.
• Updating the appointment book on EMIS to reflect finalised rotas, allowing for effective time management, and helping to avoid duplicate bookings.
• Adjusting the appointments screen on EMIS when required, for example for embargoed appointments, GP supervision slots any on the day sickness.
• Adding all Covid Vaccination Clinic and Flu Clinic appointments onto EMIS in a timely manner and amending as and when required.
• Check Smear invites on EMIS, ensuring eligibility, correct coding and completing deferral forms where necessary.
• Assign clinical rooms to internal and third-party clinicians, ensuring sufficient space for all planned clinics including audiology, physiotherapy, counselling, Dermascope and Dermatology.
• Process audiology, dermascope, minor ops and physiotherapy referrals. This includes forwarding to the correct healthcare professional, sending appointment confirmation, dealing with general queries and preparing clinics. Gather and send results to patients and other surgeries where necessary and update any relevant trackers/spreadsheets.
• Process deductions on a weekly basis, ensuring relevant information is gathered, processed and sent to Primary Care Support England (PCSE) in a timely manner.
• Ensure that all reported deaths are correctly logged and reported, including coding on patient and next of kin files and communicating appropriately with the necessary healthcare professionals and third party as required.
• Proactively manage any results that come in via lab reports, forwarding them to the appropriate healthcare professional where required and ensuring safe and timely filing.

Communication

• Monitor the practice administration and blood pressure email accounts, actioning any tasks and requests within your remit, redirecting to the appropriate department/professional where necessary and raising any urgent enquiries to management.
• Deal with general queries via phone, e-mail and post, directing to others where appropriate and in a timely manner
• Monitor E-consult requests and directing appropriately in a timely manner

Reporting

• Run EMIS reports to identify patient registration numbers and update the Registrations record.
• Run EMIS reports to identify all DNAR patients and ensure signed confirmation is held on their record and passed to SECAMB.
• Complete the Close of Quarter Notification on EMIS as sent through via PCSE and seek sign off from the Assistant Practice Manager
• To support subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner when requested.

Safeguarding

• Safeguarding Administration for the site for a minimum of 10 hours per week, to liaise with Social Services as required and maintain the practice Safeguarding list ahead of regularly scheduled meetings

Person Specification

Personal Attributes

Essential

• Willingness to learn and adapt to change
• Highly customer focused
• Understanding and approachable
• Strives for excellence
• Honest and fair
• Leads by example
• Positive can do attitude

Experience

Essential

• Understand the importance of maintaining patient and data confidentiality.
• Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
• Experience of setting up and maintaining effective administrative filling systems
• Experience of work involving regular and accurate data inputting

Desirable

• Knowledge of office management systems and procedures
• Experience of working with Microsoft packages including, word, excel and power point
• Experience of working with EMIS and DOCMAN
• Previous administration experience within a medical environment
• Knowledge and understanding of the National Health Service

Key Skills

Essential

• Able to communicate effectively and collaboratively across varied disciplines.
• Able to work in a well-organised and professional manner, maintaining concentration and accuracy
• Able to manage conflicting priorities
• Possess an aptitude for dealing with potentially difficult or demanding situations.
• Good telephone manner

Qualifications

Essential

• Good level of education including competent levels of numeracy and literacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Invicta Health CIC

Address

East Cliff Medical Practice

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD

United Kingdom

Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• The post holder will have responsibility for operational management and patient pathways within the fluoroscopy area of the RBFT Radiology Department, they will also rotate through Interventional Radiology.

The post holder will undertake clinical examinations (and subsequent reporting) relevant to their scope of practice. They will function as an independent practitioner within Fluoroscopy.

• The post holder will assist in the strategic development of the service, in conjunction with the IR Lead Radiographer, RCSM, DRCSM and Clinical Lead. They will ensure that all developments align with the overall objectives of the Radiology Department and with the wider Trust strategy.
• The post holder will act as a State Registered Radiographer and will participate in the provision of imaging services to a diversity of patient presentations.
• They will be a role model for the profession and will have delegated responsibility for staff induction, training and development.
• The post holder will exercise autonomy within professional and managerial boundaries.
• The post holder will actively participate in audit programs and will have delegated responsibility for staff training and development in fluoroscopy
• Participate in the Interventional on-call rota once trained and competent in Interventional Radiology

Person Specification

Education

Essential

• Post Graduate Certificate/Diploma/ GI/GU Advanced Practice & Reporting, which must include Barium Swallow reporting or other relevant accredited Post Graduate training (or willingness to undertake)
• Registration with HCPC

Desirable

• Interventional Radiology experience

Expereince

Essential

• Writing, updating and working in line with PGD or PSD
• Evidence of recent and extensive post-registration experience in fluoroscopy/interventional/angio

Desirable

• Radiation Protection Supervisor experience
• IR On call experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

Person Specification

Qualifications

Essential

• -MB BS or equivalent medical qualification.
• -Holds Welsh Approved Clinician status (or able to achieve within first three months)
• -s12 Approved

Desirable

• -Valid Certified Basic Life Support Skills (or equivalent international qualification)
• -Relevant Higher Degree e.g. MD; PhD; MSc

Eligibility

Essential

• -Full GMC Registration and Licence to Practise
• -On the GMC Specialist Register (including via CESR/European Community Rights) or will have a CCT/CESR(CP) date within 6 months of interview

Transport

Essential

• -Holds and will use a valid UK driving license or provides evidence of suitable alternative

Clinical Experience

Essential

• -Broad based experience in psychiatry including the Mental Health Act
• -Knowledge of UK hospital systems (or equivalent)
• -Knowledge and participation in CPD
• -Understanding of child protection procedures
• -Good knowledge of clinical risk assessment and management
• -Able to apply knowledge
• -Safe and effective written and verbal communication skills
• -Meet the requirement of the GMC's "Good Medical Practice"

Desirable

• -Experience of NHS
• -Wider experience, research, and training in physical health conditions relevant to mental health
• -Evidence of above average performance

Clinical Governance

Essential

• -Evidence of participation in clinical audit and understanding role of audit in improving medical practice
• -Comprehension of core philosophy and building blocks of Clinical Governance

Desirable

• -Knowledge of risk management

Research

Essential

• -Experience and knowledge of critical appraisal of evidence

Desirable

• -Evidence of initiating, progressing and concluding research projects with publication
• -Research degree

Teaching

Essential

• -Evidence of organising programmes and teaching medical students and junior doctors
• -Willingness to teach medical undergraduates and postgraduates

Desirable

• -Organisation of further teaching programmes in medical education
• "Training the Trainers" experience

Management

Essential

• -Knowledge of the management and structure of the NHS

Desirable

• -Evidence of management training

Personal Qualities

Essential

• -Ability to cope with stressful situations and undertake responsibility
• -Excellent interpersonal skills and team-working skills
• -Ability to work as part of a multidisciplinary and multi-agency team
• -Ability to work flexibly in response to the changing needs of the service

Desirable

• -Evidence of leadership attributes
• -Motivational skills

Other Requirements

Essential

• -All applicants to have demonstrable skills in written and spoken English adequate to enable effective communication about medical topics with patients and colleagues
• -Satisfactory Immigration Status
• -Satisfactory Health Clearance
• -Satisfactory Declaration, CRB/DBS Certificate
• -Ability to fulfil all duties of post, including on-call commitments and travel to meet requirements of the post

Desirable

• -Ability to speak Welsh or willingness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

TBC

TBC

TBC

LD3 0LY

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification
• Holds Welsh Approved Clinician status (or able to achieve within first three months)
• s12 Approved

Desirable

• Valid Certified Basic Life Support Skills (or equivalent international qualification)
• Relevant Higher Degree e.g. MD; PhD; MSc

Eligibility

Essential

• Full GMC Registration and Licence to Practise
• On the GMC Specialist Register (including via CESR/European Community Rights) or will have a CCT/CESR(CP) date within 6 months of interview

Transport

Essential

• Holds and will use a valid UK driving license or provides evidence of suitable alternative

Clinical Experience

Essential

• Broad based experience in psychiatry including the Mental Health Act
• Knowledge of UK hospital systems (or equivalent)
• Understanding of child protection procedures
• Good knowledge of clinical risk assessment and management
• Able to apply knowledge
• Safe and effective written and verbal communication skills
• Meet the requirement of the GMC's "Good Medical Practice"

Desirable

• Experience of NHS
• Wider experience, research, and training in physical health conditions relevant to mental health
• Evidence of above average performance

Clinical Governance

Essential

• Evidence of participation in clinical audit and understanding role of audit in improving medical practice
• -Comprehension of core philosophy and building blocks of Clinical Governance

Desirable

• Knowledge of risk management

Research

Essential

• Experience and knowledge of critical appraisal of evidence

Teaching

Essential

• Evidence of organising programmes and teaching medical students and junior doctors
• Willingness to teach medical undergraduates and postgraduates

Management

Essential

• Knowledge of the management and structure of the NHS

Personal Qualities

Essential

• Ability to cope with stressful situations and undertake responsibility
• Excellent interpersonal skills and team-working skills
• Ability to work as part of a multidisciplinary and multi-agency team
• Ability to work flexibly in response to the changing needs of the service

Other Requirements

Essential

• All applicants to have demonstrable skills in written and spoken English adequate to enable effective communication about medical topics with patients and colleagues
• Satisfactory Immigration Status
• Satisfactory Health Clearance
• Satisfactory Declaration, CRB/DBS Certificate
• Ability to fulfil all duties of post, including on-call commitments and travel to meet requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

TBC

TBC

TBC

LD3 0LY

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

As a Senior Service Designer, you will be responsible for designing and improving complex services within a large-scale transformation programme. You'll bring together user research, operational insight, policy considerations and delivery requirements to help create services that are effective, sustainable and centred on the needs of the people who use them.

The role involves planning and delivering service design activities, supporting strategic decision-making and helping multidisciplinary teams understand the wider service landscape. You'll work closely with researchers, designers, developers, clinicians and stakeholders throughout discovery, design and delivery.

You will:

• Design and improve end-to-end services that meet user needs and support programme objectives.

• Use service design methods to understand current experiences, identify pain points and uncover opportunities for improvement.

• Create and use service maps, journey maps, blueprints, prototypes and other design outputs to support collaboration and decision-making.

• Translate complex and sometimes conflicting information into clear and actionable service improvements.

• Work collaboratively with user researchers to understand user needs and ensure services are shaped by evidence and insight.

• Facilitate workshops, discussions and co-design activities with stakeholders and service teams.

• Identify opportunities to improve policies, processes and ways of working through service design.

• Support agile delivery by helping teams test ideas, learn quickly and continuously improve services.

• Communicate service design decisions clearly and build shared understanding across teams and stakeholders.

• Champion user-centred design and contribute to a culture of collaboration, learning and continuous improvement.

• Support and mentor colleagues, sharing knowledge and helping grow service design capability across teams.

This role offers the opportunity to influence how weight management services evolve across Wales, helping to ensure services and digital products are accessible, joined-up and shaped around the needs of the people who use them.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac