Job description

Job responsibilities

Please see attached file for the Job Description. Duties and tasks are not limited to what is written on the JD

Person Specification

Qualifications

Essential

• Essential
• Education/Qualifications
• Minimum of 2 GCSE or at Grade C or above or equivalent in Maths and English
• or relevant work experience in the same field
• Knowledge/Experience
• Any proven experience in customer service role/front of house
• Minimum of one year in an receptionist role

Desirable

• Experience in healthcare setting
• Good verbal skills
• Excellent telephone manners
• Ability to work as part of a team
• Customer focus
• Good IT skills, able to use word and Email
• Knowledge of Emis Web
• Flexible approach
• Adaptable
• Able to use own discretion
• Ability to work with a wide range of professional people and patients
• Able to prioritise workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tulasi Medical Centre

Address

Tulasi Medical Centre

10 Bennetts Castle Lane

Dagenham

Essex

RM8 3XU

United Kingdom

Employer's website

https://www.tulasimedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communication:

To liaise with and act as a point of contact for clinical and non-clinical staff via telephone and email.

To act as a point of contact for patients, relatives and carers. The post holder should be always polite and empathetic to the patients needs and be able to communicate effectively when dealing with difficult situations/conversations.

Returning calls promptly and keeping callers updated with information in an effective and efficient way.

Escalate patient queries, capacity problems and general issues to the roles line manager or relevant clinical staff as appropriate.

Patient care:

To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner.

To welcome and assist patients, relatives and visitors on arrival to the ward and inform appropriate staff.

Service Development and Research:

Attend training courses as required to support personal development and the needs of the service.

Assist in training of new members of the team.

Finance and Resources:

Maintain, order and/or receipt stationary and essential items, in line with Trust policies.

Information Resources:

To audio type, edit and proofread clinical letters, general correspondence and reports using the Trusts Digital Dictation and Speech Recognition System, ensuring that all correspondence is despatched within the Trusts target turnaround times.

Achieve the required standard of proofreading/editing using the Trusts Digital Dictation and Speech Recognition System, as specified by the Trust.

Use the relevant computer systems and Patient Administration System (PAS) to accurately input and retrieve patient information, updating demographics where necessary.

To check incoming email inbox(s) daily to keep up to date with departmental and Trust wide news and information.

To check and update patient details on arrival to the ward, retrieving data from several internal and external PASs to ensure real time patient flow data is kept across the Trust.

Be responsible for the accurate entry of data to computerised databases, using all computer systems relevant to the role.

To review discharge paperwork and book patient follow-up appointments in line with the Patient Access Policy (PAP) and arrange appointment related services as and when required (e.g., transport and interpreting services).

Other:

Act with flexibility to utilise skills in other functions when appropriate or required by the roles line manager.

Maintain confidentiality and discretion and always comply with the terms of the Data Protection Act and local Trust policies.

Person Specification

Education and qualifications

Essential

• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths

Desirable

• Business and Administration Level 3 NVQ or equivalent experience
• Qualified in word processing or audio typing (or equivalent)

Knowledge, skills and abilities

Essential

• Clerical / administrative experience including filing and/or reception
• Working knowledge of Microsoft office i.e. email and Ability to adapt to use new computer packages and programmes
• Ability to work effectively in a busy team, adjusting to change and motivating others
• Effective and polite manner when dealing with people, both face to face and on the phone
• Ability to work on your own, using your own initiative, if required
• Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
• Effective organisational skills
• Attention to detail
• Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy

Desirable

• Understanding of medical terminology

Experience

Essential

• Experience of dealing with the public, both on the phone and in person, preferably in a reception/customer facing role
• Working knowledge of Microsoft office i.e. email and Ability to adapt to use new computer packages and programmes

Desirable

• Experience of using a Patient Administration System
• Previous NHS experience
• Working in a busy office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

St Michael's Hospital

Bristol

BS2 8EG

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Digital Research Access Manager will provide strategic leadership, governance, and system-wide oversight to unlock the value of digital data for commercial clinical research across Sussex. Reporting to the CRDC Research Business Manager, the postholder will hold overall accountability for the design, integration, and delivery of transformational, scalable digital pathways that enable rapid, data-driven participant identification across multiple care settings. This role is key in enabling change in the way participants are identified for commercial clinical trials, improving speed and efficiency, whilst widening opportunities across our community. A core responsibility of this role is the direct leadership and line management of up to 4 Band 6 Digital Research Facilitators (funding is currently available for one post,with potential to expand to a maximum of 4 if additional funding is identified). The Manager will translate strategic regional research objectives into operational reality by guiding the Facilitators work program, removing complex cross-organisational data barriers, and fostering key relationships across the Integrated Care System(ICS) to streamline secondary and primary care workflows.The postholder will oversee the performance frameworks that ensure the team meets strict national metrics and will champion the strategic use of regional datasets to drive health equality and attract commercial investment. Bringing a clinical professional background alongside proven expertise in embedding digital innovation, the postholder will act as a senior expert, bridging the gap between clinical safety, digital system integration, and commercial research delivery. The role also includesdeputising for the CRDC Research Business Manager where required.

Refer to the Job descriptions and specification for full details

Person Specification

Professional Registration

Essential

• Current or prior clinical professional registration

Experience/ Qualifications

Essential

• Detailed knowledge and awareness of the specialist field of business management to Masters level or via equivalent focussed experience with expert knowledge in each area of role In-depth understanding of digital research systems, data flows, and participant identification pathways. Strong knowledge of information governance, GDPR, and ethical use of routinely collected health data. Experience of managing Change Knowledge and understanding of NHS structure and organisation Knowledge of NHS commissioning and planning process Understanding of commercial clinical research processes, feasibility, and study set-up requirements. Knowledge of primary, secondary, and community care data environments across an ICS. Familiarity with national digital research initiatives (e.g., PRIDES, Patients Know Best, Secure Data Environment, NHS App functionality).

Skills

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues Ability to interpret complex clinical trial protocols and translate them into digital delivery pathways. Highly effective communicator able to adapt style for senior leaders, clinicians, sponsors, and the public. Skilled in influencing and negotiating with stakeholders across multiple organisations and sectors. Strong relationship-building skills with the ability to engage busy operational teams and secure buy-in. Excellent problem-solving skills with the ability to resolve technical, operational, and governance issues. Ability to present complex information clearly in written, verbal, and digital formats. Skilled in leading change and embedding new digital processes across diverse care settings.

People Management and Development

Essential

• Proven line management skills. Evidence of teambuilding capability to operate confidently across multiple organisations' digital data environments and organisational contexts. Establishes effective systems, processes, and ways of working for a new, cross-organisational service. Promotes a culture of continuous learning, reflective practice, and high-quality digital research delivery. Provides coaching and guidance to staff and partners on digital research pathways and data-enabled recruitment. Supports agile and flexible working across diverse health and care settings, ensuring staff are equipped to work effectively beyond the Trust. Ensures team wellbeing, workload balance, and adherence to UHSussex values in all aspects of practice.

Equality, Diversity, and Inclusion

Essential

• Evidence of having championed diversity in previous roles (as appropriate to role).

Specific Requirements

Essential

• Experience delivering or supporting digital components of clinical research, ideally including commercial trials. Experience working across multiple health and care organisations within an ICS or similar system. Experience engaging primary care and other partners in research or digital transformation initiatives. Experience collaborating with sponsors/CROs and responding to commercial research requirements. Experience leading or supervising staff and coordinating cross-organisational workstreams. Experience gathering and acting on patient, public, and provider feedback to improve services. Expertise in stakeholder engagement and public involvement initiatives (advisory fora, community strategies, consent-to-contact registries) Strong IT proficiency for digital tools, dashboards, project management software and programme planning support Experience managing multi partner, cross sector clinical research collaborations

Analytical & Judgement Skills

Essential

• Ability to analyse complex data requirements and determine optimal digital pathways for participant identification. Ability to redesign research processes or implement system wide improvements (trial setup, recruitment, delivery optimisation) Sound judgement in balancing research needs with IG, ethical, and operational constraints. Ability to assess feasibility risks and propose evidence-based solutions. Skilled in evaluating digital processes and identifying opportunities for improvement and standardisation. Ability to make autonomous decisions in a complex, multi-stakeholder environment. Strategic portfolio planning experience (aligning studies with NHS capacity and population needs)

Freedom to Act

Essential

• Works autonomously within broad professional and organisational policies, using expert judgement to make decisions on complex digital research processes and participant-identification pathways. Leads the development and implementation of new digital approaches across multiple organisations, determining priorities and actions without direct supervision. Exercises significant discretion in interpreting clinical trial requirements, information governance constraints, and operational realities to recommend the most appropriate digital solutions. Acts as the senior specialist for digital research access within the Commercial Research Delivery Centre, providing authoritative advice to colleagues, partners, and senior leaders. Identifies risks, issues, and opportunities proactively, taking independent action to resolve problems and escalate only when necessary. Represents the CRDC and UHSussex in regional and national forums, making decisions that influence digital research delivery beyond the Trust. Operates with a high degree of independence when engaging external stakeholders, including sponsors, CROs, primary care, and ICS partners, ensuring commitments are met and expectations managed. Responsible for own professional actions and have sufficient autonomy for the delivery of the role Able to interpret national and local guidance and to develop local policies to reflect these standards

Equality, Diversity, and Inclusion

Essential

• Evidence of having championed diversity in previous roles (as appropriate to role)
• Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County Hospital

Sussex House, Abbey Road

Brighton

BN2 5BE

United Kingdom

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties and responsibilities

Work collaboratively with clinicians, managers, and external partners to deliver transformative and cost-effective changes which are fit for purpose and affordable.

• Maintain a clear understanding of how the services that support research delivery operate and the challenges they face in approving requests to support research within the required timeframe.

• To work with service managers to define optimal study set up pathways and supporting processes that are deliverable, sustainable, and meet national research delivery metrics.

• Develop and implement policy and SOPs in relation to agreed research pathways, both across departments within UHSussex, and in other health and care organisations across Sussex (for example other Trusts, General Practice)

• Support research leads in setting standards and providing quality assurance of research support services across the system to reduce variation in set-up timelines and drive efficiency of clinical trial delivery.

• Drive, track, record, and share progress in delivering the NIHR commercial research delivery targets.

• Work with other key senior managers to monitor compliance to agreed pathways, investigate breaches, escalate as appropriate and make required adjustments.

• Support the implementation of integrated services and pathway specific access to rapid diagnostic services locally through collaborative work across the Surrey and Sussex system and promote a sense of collective responsibility across partners

• Maximise research training across the system, by directing the identification and mapping of research training needs across all Sussex health care organisations and departments, ensuring equitable access to high-quality development opportunities.

• Respond quickly and appropriately to concerns regarding barriers to meeting government research set up metrics escalated by colleagues within the scope of the role, with a proactive and problem-solving approach to resolution of issues.

• Create a detailed work plan for the creation of pathways to increase the speed of research set up, with clear objectives, defined outputs and supporting action logs and risk logs for CRDC Management team sign off.

• Lead on the implementation of lean methodology and standardisation.

Communication

• Agree mechanism and format for progress updates to CRDC Management team, CRDC Steering Group and research delivery service managers.

• Demonstrated ability to influence, persuade, and motivate internal and external staff to drive process innovation, service development, and collaborative working across the Trust and wider system partners.

• Ability to challenge approaches where they are sub optimal and adopt a motivational and persuasive communication style to ensure secure an improved approach is adopted.

• Demonstrated proficiency in converting complex metrics and protocol requirements into actionable operational plans, driving service efficiency and data-informed decision-making both within the Trust and across external partner organisations.

• Communicates effectively with regional and national NIHR infrastructure, including other Commercial Research Delivery Centres, the CRDC UK Network, and the South East Regional Research Delivery Network, to share learning, align processes, and support coordinated digital research deliver.

• Work closely with clinical and governance teams within UHSussex and research delivery teams to ensure processes are collaborative and all parties are informed.

• Contribute to formal reports as required by UHSussex Research and Innovation and CRDC Sussex utilising necessary software/ tools and working closely.

Service delivery and improvement

• Buildcollaborative relationships with senior stakeholders, including executive leaders and clinicians, to drive change.

People management and development

The post holder will have line management responsibilities as the CRDC team grows, and will work closely with the Deputy Head of Research(Governance & Performance Manager) and the CRDC Lead Nurse and Business Manager to support the training of Research Governance staff within various research delivery settings to study set up pathways.

• Act as a coach/mentor to support staff in improvement methodology and the implementation of change.

• Establish effective systems, processes, and ways of working for a new, cross organisational service, supporting staff to work flexibly and collaboratively across Sussex.

• Identify learning and development needs within the team and across partner organisations, coordinating access to appropriate training and resources.

• Ability to respond quickly and effectively to concerns escalated by colleagues within the scope of the role and adopts a problem-solving approach to tasks.

• Act as a role model by promoting a positive, inclusive, and supportive culture aligned with UHSussex values, encouraging continuous learning, innovation, and reflective practice.

• Support staff wellbeing and workload management, ensuring safe, sustainable working practices in a complex and evolving digital research environment.

Patient care delivery

• Ensure that all digital research processes uphold the highest standards of patient safety, confidentiality, and dignity, aligning with UHSussex values and the organisations commitment to putting patients first.

• Promote robust governance across all research data pathways, ensuring that patient information is handled lawfully, ethically, and transparently.

• Where possible enables research delivery for a study at multiple locations to reduce research participants requirements to travel.

Learning and development

• Attend mandatory training updates as required.

• Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.

• Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.

• Identify own learning needs and jointly plan training requirements with your line manager.

• Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.

• Promote a culture of continuous learning and reflective practice within the Commercial Research Delivery Centre, encouraging innovation, curiosity, and shared problem solving

Key working relationships

Internal:

• Research Senior Management Team

• CRDC Sussex Management Group

• Divisional Clinical Management Teams

• Chief & Principal Investigators

• Research Delivery Staff

• UHSussexResearch Governance Department

• Pathology Services

• Imaging Services

• Finance and Procurement Services

External:

• NHS Trusts across Sussex

• Primary Care Research Federations

• Private Diagnostic Service Providers

• SussexCommunity Diagnostic Centres (CDCs)

• South East Regional Research Delivery Network (SE RRDN)

• Commercial trial sponsors and Contract Research Organisations

• National Institute for Health and care Research (NIHR)

• CRDC UK Network
• other CRDCs and CRDCs in Primary Care

Person Specification

Experience & Qualifications

Essential

• Detailed knowledge and awareness of business management to Masters level or via extensive and equivalent experience with expert knowledge. Experience of managing change Knowledge and understanding of NHS structure and organisation Experience of working with multi-disciplinary personnel within the NHS. Post-graduate experience in managing change across multiple disciplines at NHS management level. Ability to develop a range of plans for performance & service improvement. Understanding of commercial clinical AF/I AF/I AF/I AF/I AF/I AF/I Post-graduate experience in managing change across multiple disciplines at NHS management level. Understanding of commercial clinical research processes, feasibility, and study set-up requirements. Project management qualification i.e PRINCE 2 Service improvement experience Experience of policy development Leadership qualification AF AF/I AF AF/I AF/I AF research processes, feasibility, and study set up requirements. Understanding of research governance. Leadership experience

Skills

Essential

• Highly effective communicator able to adapt style for senior leaders, clinicians, sponsors, and the public. Skilled in influencing and negotiating with stakeholders across multiple organisations. Strong relationship-building skills with the ability to engage busy operational teams and secure buy-in. Excellent problem-solving skills with the ability to resolve technical, operational, and governance issues. Experience of working pro-actively and cooperatively with all staff, including at times of high levels of pressure. Manage a complex workload with conflicting priorities and statutory deadlines. Ability to present complex information clearly in written, verbal, and digital formats. AF/I AF/I AF/I I Experience of working pro actively and cooperatively with all staff, including at times of high levels of pressure. Manage a complex workload, conflicting priorities and statutory deadlines. AF/I Skilled in leading change and embedding new digital processes across diverse care settings. Excellent IT skills

People Management and Development

Essential

• Proven line management skills. Evidence of teambuilding capability, ability to operate confidently across multiple organisations. Establishes effective systems, processes, and ways of working for a new, cross organisational service. Promotes a culture of continuous learning, reflective practice, and high-quality research delivery. Provides coaching and guidance to staff and partners on research pathways and efficient study set up. Supports agile and flexible working across diverse health and care settings, ensuring staff are equipped to work effectively beyond the Trust. Ensures team wellbeing, workload balance, and adherence to UHSussex values in all aspects of practice.

Equality, Diversity, and Inclusion

Essential

• Evidence of having championed diversity in previous roles. Experience gathering and acting on patient, public, and provider feedback to improve services. Expertise in stakeholder engagement.

Specific Requirements

Essential

• Ability to redesign research processes and implement system wide changes (trial setup optimisation). Sound judgement in balancing research needs with operational constraints. Ability to assess feasibility risks and propose evidence-based solutions. Skilled in identifying opportunities for improvement and standardisation. Own transport and current driving licence

Freedom to Act

Essential

• Works autonomously within broad professional and organisational policies, using expert judgement to make decisions on complex digital research processes and participant-identification pathways. Leads the development and implementation of new digital approaches across multiple organisations, determining priorities and actions without direct supervision. Acts as the specialist for study set up within the Commercial Research Delivery Centre, providing authoritative advice to colleagues, partners, and senior leaders. Identifies risks, issues, and opportunities proactively, taking independent action to resolve problems and escalate only when necessary. Represents the CRDC and UHSussex in regional and national forums, making decisions that influence research delivery beyond the Trust. Operates with a high degree of independence when engaging internal and external stakeholders. Able to interpret national and local guidance autonomously to develop local policies to reflect standards. Works autonomously within broad professional and organisational policies, using expert judgement to make decisions on complex research processes.

Equality, Diversity, and Inclusion

Essential

• Evidence of having championed diversity in previous roles (as appropriate to role)
• Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County Hospital

Sussex House, Abbey Road

Brighton

BN2 5BE

United Kingdom

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting document which contains more information about the role in the job summary

Person Specification

Qualification/Educat/Training

Essential

• DN qualification (certificate, diploma or degree) or knowledge of community services
• Registered nurse or paramedic
• Previous experience in triaging

Experience

Essential

• Knowledge of Community Services
• Recent experience working within the community or acute setting
• Experience managing resources and workload, e.g. effective use of team skill mix, appropriate delegation of patient care, supervision of junior staff
• Recent Triage Experience.

Desirable

• Knowledge of discharge planning

Knowledge and Awareness

Essential

• Ability to maintain access databases and excel spread sheets.
• Understanding of current issues, policies and frameworks
• Knowledge and understanding of needs of patients carers and knowledge of relevant statutory and voluntary services and how to access these
• Knowledge and understanding of the role and function of the all Community and Acute Services
• Knowledge and understanding of clinical governance, risk management, and ability to work in partnership with the clinical team leader to implement strategies
• Working knowledge of equal opportunities, equities and diversities
• Working knowledge and understanding of the importance of confidentiality

Skills and Abilities

Essential

• Ability to work collaboratively with team members, other professionals and agencies and autonomously
• Ability to adopt a constructive and logical approach to dealing with conflict, and to challenge and support others appropriately and assertively
• Ability to manage complaints effectively
• Excellent interpersonal and verbal communication skills, ability to establish rapport and work effectively with colleagues and others, to influence and negotiate and facilitate equitable access to service.
• Ability to take proactive approach to facilitating hospital discharge / preventing inappropriate admission
• Good written communication skills, ability to produce contemporaneous accurate and concise patient records, reports and other relevant documentation when working within time constraints
• Ability to manage own and others time effectively, e.g. reprioritising when working under pressure district nursing, and to seek opportunities to do this
• Ability and willingness to contribute to service development opportunities, e.g. developing guidelines, policies, primary care services
• Ability to work independently using initiative and making decisions appropriately
• IT literate

Other Factors

Essential

• Ability to work flexibly including unsocial hours and weekends
• IT Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Woodside Health Centre

3 Enmore Road

Croydon

SE25 5NT

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for ordering of all ward supplies, including ward stores, patient documentation, stationery and electronic/IT equipment via the electronic Oracle system. This will include routine orders to maintain the agreed stock levels, ensuring that orders are placed in time to meet the weekly delivery deadlines, and any ad hoc orders to meet patient needs, specialist equipment or ward furniture and IT requirements. Rarely paper nonstock orders may be required.

To carry out administrative duties such as photocopying as instructed by the Ward Manager.

To develop a good working relationship with the Procurement department.

To develop robust stock management systems to ensure that ward stocks are maintained within the defined upper and lower stock limits and to the budget constraints. This will require working closely with the Ward Manager and Matron.

To ensure that stores are unloaded on the day of delivery.

To open and distribute mail, forwarding letters to patients who have already been discharged or transferred to other wards. To ensure any mail for deceased patients is forwarded to the documented next-of-kin.

To act as the liaison with the Trusts Facilities Department with regard to maintenance jobs and repairs. To ensure that any out-of-order lifts which would be used to gain access to the ward have been reported to the Maintenance Help Desk.

To provide cover for other ward areas as directed by the Service Manager.

To assist with the training of new members of staff as appropriate.

To update the live shared discharge tracker throughout the day, detailing definite and possible discharges of patients.

To book diagnostic tests and scans for patients as directed by clinical teams

To ensure that the How Are We Doing (HRWD) patient survey forms are distributed and completed.

To book Hospital Transport as directed. To maintain a cross-back of transport requests.

Person Specification

Essential

Essential

• Customer Care Experience
• Previous clerical/reception experience coupled with the ability to liaise effectively with all levels of staff
• Excellent written & verbal communication skills combined with an effective and good telephone manner

Desirable

• Experience of working in an NHS environment
• NVQ level 3 or equivalent demonstrable skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Princess Royal University Hospital

Farnborough Common

Orpington

BR6 8ND

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY. (Essential driving license and access to vehicle)

Please note that this vacancy may close ahead of the published expiry date so an early application will ensure that you dont miss out on this opportunity.

Person Specification

Qualifications

Essential

• A BPS accredited degree in Psychology.

Experience

Desirable

• Experience of research in the NHS.

Knowledge

Essential

• An understanding of psychology applied to health care.
• Knowledge of mental health
• Knowledge of quantitative research

Desirable

• An understanding of the needs and difficulties of people with mental health problems or other disabilities.
• An ability to apply existing knowledge to a mental health context.

Skills

Essential

• Skills using microcomputers for databases or date analysis, especially SPSS for Windows.

Desirable

• Presentation skills
• Ability to communicate sensitive information to patients and colleagues.

Other

Essential

• An ability to interact effectively with staff from all disciplines
• Ability to work independently, reliably and consistently with work agreed and managed at regular intervals.
• Ability to travel independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

The Sophie Centre, Julian Hospital

Bowthorpe Road

Norwich

NR2 3TD

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying

Person Specification

Qualifications

Essential

• Nursing degree or equivalent RN(MH)
• Membership qualification or willingness to undertake training

Experience

Desirable

• Previous experience of working with mental health needs

Skills

Essential

• Ability to work regularly unsupervised
• Good Observation and reporting Skills
• Ability to display calm, mature response to difficult situations

Desirable

• Ability to supervise others

Knowledge

Essential

• Understanding of issues surrounding confidentiality

Desirable

• Awareness of security and its impact and willingness to expand knowledge on it
• Working knowledge/application of the Mental Health Act 1993

Other

Essential

• Ability to travel independently
• Awareness and understanding equity and diversity issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

City Anchorage

Julian Hospital

Norwich

NR2 3TD

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

General Duties:

To participate in the department 7 day service including weekends

To deal with enquires received over the telephone and within Pharmacy Stores environment referring to the Senior Technicians if necessary.

To attend promptly to all internal and external customers and provide a high standard of customer service.

To be responsible for data accuracy on the computer system.

To undergo training to ensure competence.

To follow all procedures and policies in the department, including any other relevant duties, as may be required by the Director of Pharmacy.

To maintain satisfactory personal performance and professional standards and achieve, where possible, agreed objectives described in the Annual Staff Appraisal system.

All King's College Hospital NHS Trust employees must carry out their duties with due regard to the Fair Access Policy and respect the cultural beliefs and customs held by clients and staff.

To ensure compliance with the Health and Safety at Work Act and other relevant legislation, national and local policies and procedures.

To comply with the Standing Orders and Standing Financial Instructions of King's College Hospital NHS Trust.

Person Specification

Education and Qualifications

Essential

• GCSE or equivalent in English and Mathematics grades A-C or grades 4-9
• NVQ Level 2 accredited knowledge in Pharmacy Services or willing to work towards obtaining.

Knowledge and Experience

Essential

• Ability to understand the importance of the medicines supply chain in a hospital environment
• Stock Handling Experience

Desirable

• Experience in Hospital Environment
• Experience of training staff members

Skills and Competencies

Essential

• Ability to prioritise and organise routine daily tasks using own initiative in an accurate, methodical manner
• Ability to resolve/escalate emergency stock problems
• Able to work in busy demand-led service including on wards and stores and to respond to changing situations and environments

Desirable

• To be able to analyse Ward Stock Usage figures and adjust Stock levels accordingly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Princess Royal University Hospital

Farnborough Common

ORPINGTON

BR6 8ND

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Skills and Aptitudes

Essential

• Excellent interpersonal communication and active listening skills. Ability to adopt appropriate styles and methods of communication
• Timekeeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other trust systems
• Analytical and judgement skills to make decisions based on patients/service user interactions, observations and metrics
• Ability to demonstrate the importance of holistic person centred care and related procedures
• Attention to detail
• Ability to use initiative appropriately
• Ability to demonstrate the compassionate values and behaviours needed for dignified care
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, colleagues and other professionals
• Caring and empathetic
• Motivated and with a pro-active approach
• Ability to work independently and as part of a team
• Committed to providing high quality patient care
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care
• Personal resilience
• Ability to work calmly and effectively under pressure
• Presents self as courteous, respectful and helpful and understands importance of professional image.
• Reliable, adaptable and dependable

Desirable

• Keyboard skills
• Venepuncture

Personal Circumstances

Essential

• Willing to work flexible hours including nights, weekends and bank holidays and on calls
• Flexible and versatile approach to meet the needs of the service

Desirable

• Ability to travel between sites from which the trust undertakes its business, or attending meetings or trianing off site.

Other Requirements

Essential

• promote equality and value diversity
• Adhere o Trust Values and professional behaviours

Qualifications

Essential

• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2

Desirable

• Undertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

• Experience of working in health or social care
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation
• Insight into behaviours and skills of a carer and the need for effective team work.
• Knowledge of Safeguarding
• Understanding work-related boundaries
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies.
• Computer skills
• Clinical policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the Trust previously

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• GCSE English language, minimum C grade, or equivalent.
• Typewriting / word processing RSA 2 or equivalent.
• Essential IT skills (EITS) or equivalent.

Experience

Essential

• Previous experience of working within clinical teams or settings
• Knowldege and experience of IT systems including databases, and Microsoft applications.

Knowledge

Essential

• Basic understanding of anatomy in relation to the gastrointestinal tract
• Requirements of the Data Protection, Freedom of Information Act, Access to Health Records and Defensible Documentation, Health and Safety Acts and their application in the workplace.

Desirable

• Knowledge of NCIC Hospital systems including Silverlink PAS, ICE

Skills and Aptitudes

Essential

• Excellent organisation skills with meticulous attention to detail
• Ability to work unsupervised, organise and prioritise workload to meet deadlines.
• Ability to use initiative
• Excellent communication skills and telephone manner
• Compassionate and tactful

Other Requirements

Essential

• Willing to expand skills and experience within the speciality team
• Act in ways that support equality and value diversity (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 5HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the assistant practice manager/practice manager, dependent on current and evolving practice workload and staffing levels:

• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Providing assistance to the practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of call handling
• Touch typist

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• SystmOne experience
• Previous NHS experience including GP surgery or Pharmacy

Knowledge and skills

Essential

• Good interpersonal and communication skills

Desirable

• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billericay Medical Practice

Address

Billericay Health Centre

Stock Road

Billericay

Essex

CM12 0BJ

United Kingdom

Employer's website

https://www.gps-billericayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Deliver high-quality, evidence-based medical care to registered patients during face-to-face, telephone, and online consultations.

Manage a variety of acute, chronic, and complex health conditions.

Conduct patient consultations, examinations, diagnoses, and treatment planning.

Provide appropriate referrals to secondary care and community services as needed.

Contribute to clinical governance, audit, and quality improvement initiatives.

Participate in the practices duty doctor rota and on-call schedule (if applicable).

Accurately complete patient records using the practices clinical system (EMIS)

Support health promotion, disease prevention, and patient education activities.

Engage in regular clinical meetings, CPD, and annual appraisals.

Collaborate with the multi-disciplinary team (including nurses, pharmacists, ANPs, and social prescribers).

Support GP colleagues by having a flexible work approach to provide that support within work plan.t

Person Specification

Experience

Essential

• GMC registered
• Fully qualified GP

Desirable

• Previous GP experience

Qualifications

Essential

• GMC registration and inclusion on the GP register.
• Inclusion on a performers list without restrictions.
• MRCGP (or equivalent qualification).
• Eligibility to work in the UK.
• Excellent communication, clinical, and interpersonal skills.
• Commitment to providing patient-centred, high-quality care.

Desirable

• Experience or interest in teaching, training, or research.
• Special interest in areas such as womens health, mental health, or chronic disease management.
• Familiarity with QOF, Enhanced Services, and the NHS Long-Term Plan.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cantilupe Surgery

Address

51 St Owen Street

Hereford

Herefordshire

HR1 2JB

United Kingdom

Employer's website

https://www.cantilupe.com/ (Opens in a new tab)

Job description

Job responsibilities

Full-time 44 hours As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people. For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication. One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team. Ideally, youll have completed a Level 2 Diploma S/NVQ in Adult Social Care and are prepared to work towards Level 3 qualification in Adult Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. Whats essential, though, is your brilliant positive energy and natural ability to get along with people. Youll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, youll be truly considerate and kind.

About HC-One

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Well provide full training, so its a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• Hourly rate is subject to experience and qualifications
• Free uniform
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as Kindness in Care and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role

Person Specification

Qualifications

Essential

• Senior Care Experience
• Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• Level 3 in Health and Social Care

Experience

Essential

• Senior Care Experience
• Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• Level 3 in Health and Social Care

Additional Criteria

Essential

• Senior Care Experience
• Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• Level 3 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HC-One

Address

9 Stanhope Road

Jarrow

Tyne and Wear

NE32 3UD

United Kingdom

Employer's website

https://apply.hc-one.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is a full-time vacancy of 44 hours per week. As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people. For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication. One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team. Ideally, youll have completed a Level 2 Diploma S/NVQ in Adult Social Care and are prepared to work towards Level 3 qualification in Adult Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. Whats essential, though, is your brilliant positive energy and natural ability to get along with people. Youll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, youll be truly considerate and kind.

About HC-One

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Well provide full training, so its a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• Hourly rate is subject to experience and qualifications
• Free uniform
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as Kindness in Care and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role

Person Specification

Qualifications

Essential

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Desirable

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Experience

Essential

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Desirable

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Additional Criteria

Essential

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Desirable

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HC-One

Address

Delves Lane

Consett

County Durham

DH8 7EE

United Kingdom

Employer's website

https://apply.hc-one.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The post holder is responsible for the delivery of practice nursing services care to the practice population. Supported by the Lead Prescribing Nurse and General Practitioners within the practice, they will deliver care within the boundaries of their scope of practice, focusing upon supporting patients to be healthy, monitoring and management of long-term conditions, health prevention, wound care and screening activities that may include cervical screening, baby immunisations and travel health. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures.

KEY RESPONSIBILITIES

Clinical Practice:

Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.

Implement and evaluate individual treatment plans for patients with a known long-term condition.

Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.

Assist in the development of programmes to improve health and well-being and meet the specific needs of communities, groups and individuals.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.

Deliver opportunistic health promotion using opportunities such as new-patient medicals.

Provide information and advice on prescribed or over-the-counter medication in relation to long term conditions.

Support patients to adopt health promotion strategies that promote patients to live healthily and encourage principles of self-care.

Assess and care for patients presenting with leg ulcerations and general wound care, advising prescribing clinicians regarding wound care products based on clinical assessment and local formularies.

Support and advise women requesting information relating to Contraception and Sexual Health issues.

Support and manage health needs of women presenting for cervical cytology consultations.

Implement and participate in vaccination and immunisation programmes for both adults and children.

Promote and deliver evidence-based care for patients presenting with aural conditions.

To assist in the supervision and support NHS Health checks.

Communication:

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Utilise communication skills to support patients to adhere to prescribed treatment regimens.

Anticipate barriers to communication and take action to improve communication.

Estimate and maintain effective communication with individuals and groups within the practice environment external stakeholders.

Act as an advocate when representing the patients and colleagues viewpoints to others.

Delivery Quality Service:

Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC 2008).

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to National Institute for Clinical Excellence (NICE) guidelines, local guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the organisation and its activities.

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.

Evaluate the patients response to health care provision and the effectiveness of care.

Support and participate in shared learning across the practice and wider organisation.

Participate in the management, review, and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework.

Participate in the performance monitoring review of the team, providing feedback as appropriate.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.

Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate.

Team Working:

Understand own role and scope in the organisation and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

Ensure clear understanding and utilisation of referral mechanisms within the practice.

Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.

Participate in and support local projects as agreed with the practice management team.

Management of Risk:

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements.

Undertake mandatory and statutory training and ensure that this is up to date.

Apply infection control measures within the practice according to practice, local and national guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information:

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act.

Learning and Development:

Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Equality and Diversity:

Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.

Enable others to promote equality and diversity in a non-discriminatory culture.

Support people who need assistance in exercising their rights.

Monitor and evaluate adherence to local chaperoning policies.

Act as a role model in good practice relating to equality and diversity.

Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.

Professional:

It is essential that you are registered with the NMC.

Adhere to the Code of Professional Practice.

To be a member of a professional body.

Ensure regular attendance to clinical and nurse meetings.

Maintain record of professional development.

To attend yearly appraisals and ensure job description is up to date.

Person Specification

Qualifications

Essential

• - Registered first level nurse
• - Membership of a professional body
• - Evidence of CPD and training

Desirable

• - Evidence of continuous academic development

Experience

Essential

• - Experience working in primary care (minimum one year)
• - Experience of working to protocols
• - Experience of working with clinical pathways
• - Ability to work independently within boundaries

Knowledge and Skills

Essential

• - Awareness of QOF
• - Knowledge of needs of patients with long term conditions
• - Aware of accountability of own role and other roles
• - Knowledge of health promotion strategies
• - Knowledge of patient group directions and associated policy

Desirable

• - Competence in diabetes and respiratory management
• - Ability to identify determinants on health in the local area
• - Knowledge of public health issues in the local area
• - Evidence of recent training

Other requirements

Essential

• - Driving license holder with sole use of vehicle for business usage.

Personal Qualities

Essential

• - Flexibility
• - Enthusiasm
• - Team player
• - Good communication skills
• - Personable
• - Caring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rise Park Surgery

Address

Revelstoke Way

Nottingham

NG5 5EB

United Kingdom

Employer's website

https://www.riseparksurgery.co.uk/ (Opens in a new tab)