Job description

Job responsibilities

What we offer:

• Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

• Read about our application process
• Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

This vacancy will close at 23:59pm on Sunday 4th October2026.

The assessment process for this role will include a single interview incorporating a task.

Interviews are anticipated to be held on 14th and 15th October in person – subject to confirmation.

Person Specification

Qualifications

Essential

• Experience as a Recipient Transplant Coordinator/Nurse or Specialist Nurse Organ Donation (SNOD)
• Awareness and understanding of current professional issues and developments within deceased donation and transplantation.
• Experience of working on service development projects.
• Evidence of experience of implementing effective change within team/across an organisation.
• Comprehensive understanding of the UK organ donation and transplantation pathway, including multidisciplinary teams and logistics (e.g., flights, tissue typing, microbiology).
• Experience in clinical decision-making under time-critical conditions.
• Experience of document control activities, for example training, validation, approval and review of local and national documents.

Experience

Essential

• Evidence of post registration education development.
• Professional knowledge acquired through Masters supplemented by specialist training, experience, short courses, or equivalent experience.
• Requirement for NMC professional registration required (which must be maintained in the role).
• Demonstrate commitment to own Continued Professional Development (CPD).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Bristol Filton

500 North Bristol Park

Northway, Filton

Bristol

BS34 7QH

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:

The Advanced Nurse Practitioner (ANP)/Advanced Clinical Practitioner (ACP) has been assessed as competent in practice using their advanced clinical knowledge and skills. They work autonomously and part of a team to provide decisions in the assessment, diagnosis and treatment of patients.

ANPs/ACPs in primary care can develop close, long-term relationships with their patients and work in partnership with them to achieve optimum health. They are autonomous in making decisions based on assessment, diagnosis and interpretation of test results. They can independently prescribe appropriate medication, evaluate or refer to other specialists if necessary.

ANPs/ACPs are registered nurses with advanced education and clinical training including non- medical prescribing. They must meet the NMC requirements for advanced practice, which includes the 4 pillars clinical practice, leadership, education and research.

Key Responsibilities:

The following are the core responsibilities of the Advanced Nurse Practitioner/Advanced Clinical Practitioner. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Develop, implement and embed health promotion and wellbeing programmes
• Provide high-quality and advanced care for patients of all ages with a range of conditions, including acute and chronic illnesses. They perform physical exams, take medical histories, and order diagnostic tests. They also develop and implement care plans, prescribe medications, and manage ongoing care via face to face, video or telephone consultations.
• Make clinical decisions based on diagnostic results and adjust treatment plans as needed. They must demonstrate safe clinical decision-making and expert care. And work within own scope of practice.
• Work with physicians, specialists, and other healthcare professionals to provide patient-centered care. Provide clinical triage of patients to appropriate services and healthcare professionals.
• Educate patients and their families about healthy lifestyle choices, disease prevention and self-management techniques.
• Stay up to date with the latest evidence and standards of care through ongoing education and research.
• Mentor less experienced nurses and staff.
• Support the Practices future development and share the Practices values.
• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice
• Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health
• Provide wound care where appropriate
• Provide specialist clinics such as contraception where appropriate
• Undertake the collection of pathological specimens
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure SNOMED CT codes are used effectively
• Be responsible for the implementation of an effective immunisation programme
• Chaperone patients where necessary
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Be an extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF, etc.), complying with local and regional guidance
• Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
• Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriatelyProvide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
• Deliver opportunistic health promotion where appropriate

Secondary Key Responsibilities:

In addition to the primary responsibilities, the Advanced Nurse Practitioner/Advanced Clinical Practitioner may be requested to:

• Act as the audit lead, effectively utilising the audit cycle
• Act as the IPC lead for the practice, ensuring compliance, undertaking audit as necessary
• Monitor and ensure the safe storage, rotation and disposal of medicaments
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the organisation
• Continually review clinical practices, responding to national policies and initiatives where appropriate
• Participate in the review of significant and near-miss events applying a structured approach i.e., root cause analysis (RCA)
• Develop practice administrative and clinical protocols in line with the needs of the patient and current legislation

Note: The responsibilities of this role will normally include all duties described in this job description and any additional or different duties, which the employer may require from time to time.

Person Specification

Experience

Essential

• Experience of practice within the four pillars
• Job plan that demonstrates advanced nursing practice and has equity with peers working at this level
• Experience of prescribing and undertaking medication reviews
• Experience of working in a primary care environment
• Wound care/removal of sutures and staples
• Travel medicine
• Understand the importance of evidence-based practice
• Broad knowledge of clinical governance
• Knowledge of health promotion strategies
• Understand the requirement for PGDs and associated policy
• Evidence of continuing professional development (CPD) commensurate with the role of an ANP
• Clinical knowledge and skills including:
• ECGs
• Venepuncture
• New patient medicals
• Chaperone procedure
• Requesting and processing pathology tests
• Advising patients accordingly
• Diabetes
• Hypertension
• Asthma
• Spirometry
• CHD
• Immunisations (routine and childhood)
• Womens health (cervical cytology, contraception, etc.)

Desirable

• Experience of working as a practice nurse or community nurse
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena

Qualifications

Essential

• Registered Nurse with Nursing and Midwifery Council
• Masters degree required for qualification post December 2020 refer to RCN Credentialing for Advanced Level of Nursing Practice or Post graduate diploma or degree for Advanced Practice Qualification up to December 2020
• Qualified Independent Nurse Prescriber on the NMC register
• Meets NMC revalidation requirements in accordance with the NMC Revalidation booklet
• Meets the standards for registered ANP working at advanced level
• Minor illness qualification

Desirable

• Qualified triage nurse
• Teaching qualification
• ALS and PALS

Skills and Abilities

Essential

• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understand when to refer to GPs
• Polite and confident, flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations as well as ability to work under pressure/in stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Millwood Surgery

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

• Ensure that queries relating to external agencies are dealt with promptly, courteously and effectively.
• Maintain confidentiality and security of information at all times.
• Identify discrepancies, unusual features or queries at any point in the process and either resolve or refer to the appropriate officer for action.
• Ensure all documentation is filed in accordance with departmental procedures and that stored material is in good condition and readily retrievable to respond to queries and for audit purposes.
• Participate in pension record processing ensuring timescales are met, the Trusts policies and procedures are followed and all information is accurate and up-to-date. Key outcomes will be to:-
• Complete pension record processing within the necessary timescales and in accordance with internal/external pension procedures.
• To be fully conversant with the effective utilisation of the NHS Pensions Online system, including data entry, system navigation and report generation.
• Validate all output from the monthly pension interface process to ensure all employees records have been updated.
• Process appropriate reports, schedules and documents and, if appropriate, print and distribute each payroll period.
• Undertake presentations at Trust inductions providing basic NHS Pension information.
• Interpretation of AfC / Trust terms and conditions of employment relating pensions.
• Interpretation and application of statutory regulations regarding pensions.
• Undertaking on-going Data Cleanse activities in respect of NHS Pensions.

ADMINISTRATIVE RESPONSIBILITIES

• Establish and maintain effective working relationships with other individuals of the Directorate, other officers of the Trust, colleagues from the NHS Executive, NHS Pensions and officers from other agencies to ensure the delivery of a professional service focused on achieving a high level of customer satisfaction. Key outcomes will be to:-
• Effectively liaise with agencies and statutory bodies on all matters relating to the pension functions.
• Effectively liaise with Finance colleagues on all matters relating to the workplace pension schemes.
• Respond promptly and courteously to all correspondence and enquiries from individuals, statutory bodies and requests for information from NHS Pensions/NEST, or other appropriate organisations.
• Participate effectively and promptly in the provision and analysis of accurate financial, statistical and management information.
• Advise managers and staff on local and national regulations, completion of pension documentation and employees pension membership.
• Provide information, excluding financial advice to employees on all matters related to pension contributions and the NHS Pension Scheme, accurately, promptly and courteously.

TRAINING

• Maintain own compliance with the Trusts mandatory and statutory training requirements.
• Demonstrate activities in own area to new staff to support induction training.
• Develop skills and competencies of self through training and development activities, ensuring that progress is maintained and future needs identified and actioned.

Person Specification

Qualifications

Essential

• Educated to GSCE level and/or equivalent qualification and/or equivalent experience in similar administrator role
• NVQ Level 2 in Business Administration and/or equivalent qualification and/or work experience in an administrative role
• ECDL Qualification and/or equivalent level of qualifications and/or experience

Knowledge and Experience

Essential

• Previous Administration experience
• Knowledge of payroll & pension procedures
• Experience of using an electronic payroll system
• Experience of working in a customer service environment

Desirable

• Knowledge of legislation applicable to payroll & pension Auto Enrolment
• Knowledge of NHS payroll & pension procedures and legislation
• Experience of processing NHS Pension forms

Skills

Essential

• Excellent verbal and written communication skills with ability to provide accurate advice regarding pension processes
• Able to manage own workload and priorities to ensure payroll & pension deadlines are met
• Accurate data input requiring attention to detail and accuracy
• Computer literate including the use of Microsoft Office applications of Excel, Word and Outlook
• Excellent planning and organisational skills
• Able to work on own initiative, with minimum supervision and able to problem solve using own judgement
• Able to maintain strict confidentiality
• Confident to handle queries from all levels of staff
• Excellent customer service skills with ability to build professional rapport with a wide range of stakeholders
• Resilient under pressure and able to work at pace to meet stretching deadlines

Other

Essential

• Eager to learn and develop skills and knowledge
• Good team player and can demonstrate ability to work as an effective team member and work alone
• Adaptable to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Jubilee Court

Waterside

St Helens

WA9 1TT

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Completion of work records
• Work completed in line with schedules and timescales
• Reports any adverse event to line manager and completes on line form
• Patient satisfaction surveys show no incidents \concerns regarding service
• No issues raised via PALS
• To carry out all designated cleaning duties in safe manner using only equipment and materials provided by the department.Compliance with policies and procedures
• Completion of mandatory training and relevant departmental training.
• Uses own initiative when carrying out duties on wards and departments to ensure service is provided and standards are met.

Person Specification

Qualifications

Desirable

• Customer service training\qualification
• NVQ or Bics in cleaning

Experience

Essential

• Previous experience working with the public\ customers

Desirable

• Experience of working in the cleaning industry commercial\ healthcare etc.
• Previous experience of working in a hospital\healthcare\care home environment

Skills

Essential

• Ability to follow instructions both verbal and written
• Accurately complete work records

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

AGH Solutions Ltd

Address

Airedale General Hospital

Skipton Road

Steeton, Keighley

BD20 6TD

United Kingdom

Employer's website

https://aghsolutions.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see supporting documents for the full Job Description, list of responsibility and person specification.

Person Specification

Knowledge, Understanding and Attributes

Essential

• Excellent understanding of role-specific responsibilities (where relevant to JD)
• Good working knowledge of computer systems and applications, including MS Office, clinical results and request systems and EMIS.
• Good understanding of GP practice and Quality Outcome Framework and the Network DES Impact and Investment Fund processes.
• Data gathering and interpretation
• Committed to multi-professional team working.
• Demonstrates a willingness to develop.
• Clear understanding of Primary Care Services, operations and procedures.
• Demonstrates an understanding and insight into current professional issues and developments within the NHS
• Understanding of clinical governance and quality issues
• Ability to travel - car driver with valid licence and business insurance
• Reliable and flexible; willing and able to work on a rota, visit patients and flexible to working hours to meet the needs of the practice clinical commitment.
• Problems solving and a solution focused approached
• Ability to work well in stressful situations and remain calm.
• Innovative and adaptable, able to embrace, champion and adapt to new ways of delivering primary healthcare
• Assertive
• Commitment to attend forums or training as learning needs are identified

Experience

Essential

• Experience of initiating or participating in clinical audit

Desirable

• Experience as a GP Trainer
• Experience of teaching, assessing and supporting learners in practice
• Experience of leading, motivating and developing others.
• Experience of driving quality improvement.

Qualifications

Essential

• Medical Degree
• GMC Fully Registered
• Medical Indemnity
• Active on Performers list
• Evidence of professional development
• Good Communication (Oral / Written) Skills
• Working knowledge of MS Office Applications
• MRCGP (May not be required for qualification before 2007)
• Postgraduate Certificate in Medical Education for Healthcare Professionals (role-specific requirement)

Desirable

• Active GP Trainer status

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey Heath Community Providers Ltd

Address

37 Upper Gordon Road

Camberley

Surrey

GU152HJ

United Kingdom

Employer's website

https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Support of a wide mix of staff/clinical skill: Provision of robust leadership and supportive clinical and managerial support and supervision.

Strategy and planning: To work in consultation with the Community Forensic Service Manager in implementing new service developments. Support a co-ordinated approach for the implementation of the service. Utilising of data information to improve quality and identification of areas for development.

Service development: To participate in the development of community services working in partnership with service users and carers as well as other directorate community Team Managers and Team Managers from other Liaison and Diversion services. Develop and implement effective multi-professional and multi-disciplinary team working across a range of provision. To direct and enable new ways of working, which cut across traditional professional and cultural boundaries. Seek out and develop relationships with key internal and external partners to represent the services interests and to facilitate the exchange of information. To promote and develop interagency working.

Person Specification

Knowledge / Training

Essential

• Recognised qualification in one of the core mental health professions e.g. psychiatric nursing, clinical psychology, social work and occupational therapy.
• Demonstrates an awareness of wide range of vulnerabilities inclusive of mental health/LD needs.
• Leadership training and/or experience.

Desirable

• Have an understanding of the purpose and role of the L&D service.

Experience

Essential

• Experience of working effectively in multidisciplinary settings.
• Experience of working in a leadership position.
• Substantial post registration experience of working with individuals of all ages within a healthcare/social care setting.
• Substantial post registration experience of assessing service users with a broad range of mild to moderate mental health issues.
• Skill/experience in delivering clinical and professional supervision and understanding the importance of supervision

Desirable

• Experience of line management.
• Experience of working in/alongside the Criminal Justice System.

Skills

Essential

• Experience of working with complex service users with multiple vulnerabilities.
• Awareness of the interface of the Health, Social Care and Criminal Justice Systems.
• Experience of working in an enabling and creative way and skill/ability to motivate others.
• Understanding, and experience of, the importance of maintaining boundaries in the workplace.
• Ability to manage and contain distress in self/others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Westminster House

598 The Wells Road

Nottingham

NG3 3AA

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• Administrative experience
• 5 'C/4 grade GCSE's or equivalent including English Language or Maths.
• Competence in use of various computer software packages

Desirable

• Medical Terminology
• EPR trained (Training available)

Experience

Essential

• Relevant experience within an administrative role
• Experience of working with the general public
• Evidence of a positive approach to working in complex environments
• Experience of setting and maintaining work standards
• Ability to provide a range of options to deal with complex working situations
• Methodical, conscientious & reliable
• Knowledge of RTT 18 week pathways
• Experience of managing a waiting list

Desirable

• NHS experience
• Evidence of team working
• Elective and/or emergency admission knowledge

Special Skills/Aptitudes

Essential

• Strong Computer Skills
• Competent e-mail user
• Experience of dealing with tight deadlines and targets.
• Highly organised and have the ability to coordinate and prioritise own workload
• Have and promote a professional working attitude
• Ability to work as part of a team

Desirable

• Familiarity with NHS performance targets

Interpersonal Skills/Communication Skills

Essential

• Excellent interpersonal and communication skills
• Excellent telephone manner
• Able to demonstrate initiative and deal with sensitive information.
• Ability to cope effectively under pressure
• Accurate attention to detail
• Experience of dealing with stressed/upset individuals in an empathetic manner.
• Ability to adapt to rapidly changing demands and expectations.
• Ability to use own initiative and act quickly and decisively.
• Diplomacy Skills

Desirable

• Evidence of interacting with a wide range of people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Herries Road

Sheffield

S5 7AU

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Good standard of general education/(GCSE maths and English at grade C) and above or equivalent NVQ level 3 or equivalent knowledge and experience or willing to work towards L2 RSA/OCR or equivalent experience

Desirable

• IT related qualification( CLAIT plus or ECDL) NVQ Customer Service L2 L2 Medical terminology Statutory and Mandatory training as per Health Board policy

Experience

Essential

• Knowledge of a range of administrative processes.

Desirable

• Experience of working in office environment. Experience of working within the NHS

Skills

Essential

• Ability to communicate professionally and effectively with all levels of staff both verbally and in writing. Excellent Customer Service skills Flexible and adaptable to changing service demands. Ability to meet deadlines. Good organisational skills

Desirable

• Proficient in use of Microsoft office applications. Experience of using patient administration systems Experience of organising meetings/activity

Knowledge

Essential

• Ability to work to established policies, service level agreements and key performance indicators. Evidence of continual personal development Knowledge of secretarial role including progress chasing

Desirable

• Knowledge of NHS Organisations

Personal

Essential

• Good team working ethic Approachable/friendly Confident manner Reliable Develops own practice through reflection and learning Empathetic & Able to travel to meet the requirements of the post

Desirable

• Welsh Language speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Glan Clwyd

Sarn Lane, Bodellwyddan, LL18 5UJ

Boddelwyddan

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Scope of the Clinical Role

1. First point of contact for expert clinical assessment and diagnosis of patients presenting with MSK conditions in primary care. This will include patients who present with a range of complex musculoskeletal conditions and/or multiple pathologies and/or mental health and/or pain management needs and underlying pathologies/other primary conditions.

2. Use advanced clinical practice skills and clinical reasoning to provide comprehensive treatment and management support to patients who present with complex musculoskeletal conditions.

3. Work independently, without in-person day to day supervision, to assess, diagnose, triage, and manage patients, taking responsibility for prioritising and managing a caseload of the PCNs Registered Patients whilst liaising with the Professional Lead where appropriate.

a. effective shared decision-making with a range of first line management options (appropriate for a patients level of activation).

b. assessing levels of Patient Activation to support a patients own level of knowledge, skills and confidence to self-manage their conditions, ensuring they are able to evaluate and improve the effectiveness of self-management interventions, particularly for those at low levels of activation.

c. agreeing with patients appropriate support for self-management through referral to rehabilitation focussed services and wider social prescribing as appropriate.

d. designing and implementing plans that facilitate behavioural change, optimise patients physical activity and mobility, support fulfilment of personal goals and independence, and reduce the need for pharmacological interventions.

e. utilisation of an exercise program platform for patients treatment programs with supportive SMS/emails.

5. Independently recognise where diagnostic tests including routine and specialist x-rays, MRI imaging, ultrasound scans and blood and other pathology tests are required. Interpret the results alongside traditional physiotherapeutic assessment techniques and non-clinical information to aid clinical diagnosis and decisions on potential treatment options/clinical interventions.

6. Be able to clinically justify referral into appropriate MSK pathways or community care spinal treatment service, rehabilitation services or secondary care services such as rheumatology, orthopaedics and neurology.

7. Use professional judgement and advanced clinical reasoning skills to make decisions about safe and effective patient care in unpredictable situations, including when there is incomplete/contradictory information.

8. Demonstrate understanding of the impact of physiotherapeutic interventions on existing conditions and treatment programmes e.g. podiatric treatment, drug therapies, etc. ensuring that physiotherapy interventions are integrated and supportive of the whole treatment aims promoting a holistic approach to condition management

9. Recognise potential underlying non-MSK related disease and conditions that present as MSK symptoms and to refer appropriately.

10. Work in partnership with the patient at all times to attain maximum participation in treatment programmes. This will include working with patients from diverse social background and cultures and understanding how this will affect treatment proposals and models.

11. Be accountable for decisions and actions via Health and Care Professions Council (HCPC) registration, supported by a professional culture of peer networking/review and engagement in evidence-based practice.

Service/Professional Leadership/Consultancy

12. Integrate the FCP role into the wider primary care team, proactively working with the primary care team to build robust relationships and practices where practicable by providing expert advice and source of expertise in the management of musculoskeletal conditions to specialist healthcare professionals and members of the primary care team, including advising GPs on management of MSK conditions.

13. Contribute to the development of referral guidelines for MSK and MSK related conditions from primary care to other NHS services that will direct referrals to other primary care services, community, secondary and tertiary [specialist] services through feedback to the MSK Professional Lead.

14. Work with the PCN team to support preventative strategies for local populations, patient groups and individuals.

15. Active engagement in annual development review processes and peer review, embracing evidence-based practice.

16. Contribute to monitoring and review of service standards for MSK primary care services through feedback back on the service of peers to MSK professional Lead if best practice has not been followed.

17. Participate in/support investigations into complaints and clinical errors/incidents when appropriate.

Education/Workforce & Self Development

18. Participate in developing education and training of specialist physiotherapists up-to post-graduate level to support the development of advanced clinical practice skills and knowledge within the wider physiotherapy workforce if mutually agreeable.

19. Provide ad hoc training and supervision, some of which maybe to postgraduate level, for specialist primary care professionals, including GPs in order for them to develop specialist MSK patient referral and management skills.

21. Provide and receive clinical supervision through supportive WhatsApp groups for the FCP service.

22. Maintain a professional portfolio of advanced clinical practice knowledge and skills through participation in internal and external development opportunities.

Research and Evaluation

23. Promote and lead the integration of evidence-based practice and national guidelines into own and local FCP MSK service practice.

24. Use expert knowledge of evidence-based guidelines and national frameworks to influence the development of FCP services within the primary care team.

25. Lead or participate in research and MDT research projects as appropriate. This may include participation in cross organisational research and audit programmes.

26. Present and disseminate research and clinical audit findings to the primary care team as required.

27. Use audit and research to develop and improve service guidelines, care protocols, delivery of triage services and referral pathways.

Communication/Building Networks

28. When opportunities present, take the lead in communicating and influencing across the PCN the benefits of the FCP role in primary care.

29. Promote and explain the FCP role and what it can deliver to a range of audiences including patient groups, individual patients and other primary care team members, including GPs and care navigation teams.

30. Communicate effectively and appropriately with patients and their carers. This will include explaining the diagnosis, prognosis and treatment choices available to manage multi-pathology and complex conditions. It will also involve communicating limitations on treatment outcomes and managing expectations.

This job description is not exhaustive. It describes the main duties and responsibilities of the post. It may be subject to change in the light of developing organisational and service needs and wherever possible change will follow consultation with the post holder.

Person Specification

Qualifications

Essential

• BSc/MSc degree in Physiotherapy
• Health & Care Professions Council (HCPC) registration
• Can demonstrate working at Level 7 [within the ACP framework] capability in MSK related areas of practice or equivalent (such as advanced assessment diagnosis and treatment)
• Completion of recognised FCP qualification either signed off portfolio or HEI course.

Desirable

• Non-medical prescribing qualification
• Joint and Soft Tissue Injections
• Further MSc modules in MSK Conditions

Experience

Essential

• Experience of unsupervised independent diagnosis and management of varied MSK conditions
• Experience in applying the physiotherapy process to include MSK assessment, interpretation, individual care planning, motivation, monitoring and evaluation of highly specialized MSK treatment
• Working knowledge of Microsoft and GP IT systems, Systm1 and EMIS, alongside prescribing data monitoring systems
• Experience of contributing to and service delivery/evolving evidence led practice and delivery in a changing environment

Desirable

• Experience of working within the primary care environment of MSK
• Working towards advanced clinical practitioner status
• Previous supervisory experience
• Experience of working with a diverse range of stakeholders
• Cognitive behavioural and motivational interviewing approaches / skills

Analytical/Personal and Communication Skills

Essential

• Able to understand and analyse complex issues and balance competing priorities in order to make difficult clinical decisions.
• Support individual patient care by an ability to analyse and interpret complex clinical/ often incomplete information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Excellent interpersonal and organisational skills
• Ability to evidence a sound understanding of the NHS principles and values
• Excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
• Ability to communicate over the telephone and face to face as a physiotherapy professional
• Ability to co-ordinate and prioritise workloads able to multi-task as well as be self-disciplined and highly motivated
• Demonstrates a flexible approach in order to ensure patient care is delivered

Desirable

• Experience of working within a primary care setting
• Evidence of working across organisational boundaries within health and social care
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills
• Evidence of inspiring and motivating teams with the ability to communicate passionately, effectively.
• Ability to negotiate effectively within the MDT or across a range of services/providers.
• High degree of personal credibility, emotional intelligence, patience and flexibility
• Ability to cope with unpredictable situations
• Confident in facilitating and challenging others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Street Lane Practice

Address

12 Devonshire Avenue

Leeds

LS8 1AY

United Kingdom

Employer's website

https://www.streetlanepractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Responsibilities of the role

The postholder will be a senior member of the Regional Finance leadership team, and will:

• Develop relationships with NHS providers and systems, providing support, challenge and oversight to help them deliver sustainable financial and operational performance.
• Deliver expert financial advice to local and regional leaders, supporting decision-making across a broad range of complex and high-profile issues.
• Be responsible for financial planning, performance management and reporting across revenue, capital and cash, ensuring compliance with national policy and financial frameworks.
• Support organisations to develop and deliver robust financial recovery plans, productivity programmes and cost improvement initiatives.
• Work collaboratively with senior operational, clinical and finance colleagues to develop solutions that improve delivery, value for money and outcomes
• Deliver NHS England's financial assurance and regulatory responsibilities, providing appropriate oversight, challenge and intervention where required.
• Identify, manage and mitigate financial risks, ensuring timely escalation and intervention where required.
• Act as a key link between national, regional and local teams, ensuring consistent implementation of financial policy, guidance and priorities.
• Represent NHS England at senior meetings, board-level discussions and external stakeholder forums.
• Be responsible for significant regional and national programmes that support service transformation, financial sustainability and improved value for money.
• Support the development, review and delivery of major capital programmes and business cases.
• Work across NHS England to identify and share learning, best practice and effective approaches

Full details are provided in the Job Description

Person Specification

Essential

Essential

• Professional finance qualification i.e. CCAB or CIMA, CPD compliant, with minimum 3 years senior financial management experience within large and complex organisation(s)
• Significant knowledge and understanding of NHS Financial regime, and it's application to planning and delivery of organisation and region financial positions in line with national targets and requirements
• Credible expert, providing evidence-based financial and business advice to senior leaders, influencing key strategic and operational delivery decisions
• Well developed analytical, business and influencing skills in operational planning, investment case development and review, financial planning, productivity and cost improvement
• Highly developed and effective communication, influencing, multi-professional working, and relationship-building abilities

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

North East and Yorkshire region office base (6 options)

North East and Yorkshire region office base (6 options)

LS14AP

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

CLINICAL

• To provide a high quality and largely autonomous and systematic service including consultancy, training and casework to a specified Family Help/Social Care Team, including one to one casework supervision, advice and support.
• To undertake highly specialist assessments, risk assessment and assessment for suitability for specialist psychological therapies with clients and their carers (as appropriate to the role).
• To formulate and implement plans for the formal psychological treatment and/or management of clients mental health problems, based upon an appropriate conceptual framework of the clients problems, and employing methods based upon evidence of efficacy, across the full range of care settings.
• To be responsible for providing a range of psychological interventions for individuals, carers and groups, within and across teams employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses.
• To provide at least one specialist evidence based psychological intervention as dictated by the needs of the service.
• To provide highly specialist consultation to members of the various teams in the area and beyond regarding formulation and psychological management of clients of those teams.
• To use highly specialist psychological knowledge and skills to contribute to the more effective management of patients by teams.
• To be involved in the development and delivery of training within the Trust.
• To participate in clinical and caseload supervision arrangements provided by the Service.
• To maintain accurate records and to monitor clinical workload using agreed systems.
• To participate in generic team duties as agreed by the Family help team Manager and AWP CPI Supervisor, as appropriate to the needs of the service.
• To enter data as requested by the Trust in a timely manner.

MANAGEMENT

• Delegated caseload supervision.
• Represent the service at specialist meetings as requested.
• The co-ordination of small scale projects as requested.

PROFESSIONAL

• To fully observe the BPS (1996) Code of Conduct and the DCP Guidelines for the Professional Practice of Clinical Psychology (1995), or the equivalent for the professional body you are registered with To be HCPC registered, or registered with other equivalent regulatory body.
• To be aware of, adhere to, and where appropriate, contribute to the formulation and review of Trust, Area, Clinical Psychology and Bristol City Council policies and procedures. Copies of Trust Policies can be accessed via the staff intranet or from your manager.
• To participate in local psychological therapy and psychology meetings and trust wide meetings as appropriate.
• To maintain and develop high standards of psychological therapy practice by engaging in continuing professional development and co-operative working/networking with other psychological therapists.
• To participate in an annual performance appraisal.
• To participate in clinical supervision.

SERVICE GOVERNANCE

• To participate in service governance processes in the profession and in Bristol City Council to maintain a safe, effective service which responds to Service User feedback.
• To support and participate in multidisciplinary clinical audit.
• To liaise with other disciplines and agencies to ensure that best practice is shared.
• To promote the use of effective interventions in the service.

TRAINING AND STAFF DEVELOPMENT AND MANAGEMENT

• To provide supervision for clinical psychology trainees, or other trainees from regional training courses and elsewhere as appropriate.
• To provide training, supervision and consultation in psychological approaches to other staff in the Service Co-ordinator Team. This is to include support with client engagement, joint assessment, formulation of psychological problems and planning of interventions to be implemented by Service Co-ordinators.
• To contribute to the development of a psychologically based framework of understanding and care across service settings through providing teaching, training, consultation and supervision.
• To participate in peer supervision arrangements for psychological therapists in the area.
• To collaborate with colleagues to develop and offer training courses, workshops and supervision groups to develop psychological skills for staff in the area.
• To contribute to the teaching of students and trainees in psychology, medicine, nursing and other health care disciplines.
• To agree a plan of personal development with the line manager and professional lead for the service.
• Provide inclusive, compassionate and effective adult mental health leadership for your team by setting clear vision and direction.
• Develop a culture and environment in which members of staff are encouraged and supported to deliver high- quality services and are supported to innovate and improve services where appropriate.
• Encourage your team to feel able to raise concerns openly and safely.
• Promote equality of opportunity in service delivery and employment, ensuring that no person receives less favourable treatment than another on the grounds of gender, marital status, race, religion, creed, colour nationality ethnic or national origin, sexual orientation or disability.
• Consider the individual needs of team members for a healthy work-life balance and think about how their needs can be supported by providing flexible ways of working.

Person Specification

Education and Qualification

Essential

• Doctorate Level training in Clinical/ Counselling Psychology or equivalent professional qualification for other professions.
• Registered with the HCPC or other equivalent regulatory body.
• Post qualification and further specialist training in specified specialist intervention

Desirable

• Supervision Training

Expereince and Knowledge

Essential

• Care Co-ordination or equivalent role.
• Training others in MH services topics.
• Clinical supervision/consultation with other professionals.
• Evidence based therapeutic interventions with client group.
• Experience of risk assessment and management.
• Experience of working with a diverse population and the ability to consider issues of diversity, accessibility and equality of access to services.

Desirable

• Relevant R&D or clinical audit work post qualification.
• Experience of working with families, and particular mental health issues for this service user group.

Skills and abilities

Essential

• Ability to work collaboratively and successfully in a multi-disciplinary team environment across sectors and agencies
• Well organised with good administration skills
• Self-awareness and emotional resilience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Symes House

Peterson Square

Hartcliffe, Bristol

BS13 0BE

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

• Monitor the quality of delivery of services including, but not limited to, cleaning and waste management activities through compliance auditing against NationalStandards and Trust Policies and Procedures
• Proactively monitor performance, cleanliness standards and waste standards in all relevant areas across inpatient and outpatient premises, communicating as appropriate with local clients, staff, supervisors and management
• Plan, co-ordinate and undertake a programme of monitoring and compliance audits within inpatient and outpatient premises.
• Raise issues of concern with the Waste & Facilities Audit Monitoring Officer and support implementation of appropriate action plans.
• Responsible for ensuring audits are followed by a verification audit where applicable and information is distributed to key stakeholders in a timely manner.
• Contribute to Performance Management Meetings with Contract Providers and Facilities Managers by producing monthly audit outcome and compliance reports.
• To provide advice and training to staff and managers regarding all audits and the processes and procedures including relevant National Standards and Guidance.
• To input data onto relevant systems accurately ensuring it is regularly reviewed and compile data for ad hoc information requests from Facilities Managers.
• To maintain accurate and efficient records, ensuring all documents/papers are filed correctly and are up to date and available for the organisation or external reviewers upon request.
• Contribute to the management of risk by escalating areas of poor performance as identified by audits to the Waste & Facilities Audit Monitoring Officer and relevant Facilities Manager to ensure delivery of clinical care is not interrupted.
• Contributes to departmental policies and procedures by suggesting changes to practices and procedures as a result of the audit process.
• Prioritise workload to maximise the provision of an effective monitoring and compliant service.
• Manage own workload, deciding where necessary to refer to the Waste & Facilities Audit Monitoring Officer and Facilities Manager.
• Monitor the external condition and cleanliness of buildings including elements such as windows, waste and general maintenance issues on a periodic schedule.
• Respond appropriately to any identified service issues or problems initiating rectification procedures by reporting jobs to the Facilities Helpdesk.
• Be conversant with and have an understanding of relevant national standards, guidance and HTMS and requirements as outlined by Care Quality Commission (CQC) and National Standards ofHealthcare.
• Escalate areas of poor performance as identified by audits to the Waste & Facilities Audit Monitoring Officer and relevant Facilities Manager to ensure delivery of clinical care is not interrupted.
• Support on audits for the wider Facilities Team as and when required.
• Support to promote the Waste and Compliance Team at expeditions/conferences and meetings as and when required.
• Provide support in special projects within the team i.e. new building openings, new audit requirements, initiatives and waste management.
• Be flexible to service needs and provide cover for the team as and when required, this may include weekends and/or on public or bank holidays for specific requirements i.e. outbreaks on wards.
• To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

Person Specification

Qualifications/Training

Essential

• Level 2 food hygiene certificate
• British institute of cleaning science qualification or equivalent /relevant experience
• NVQ Level 3 in Facilities Management or equivalent level of experience.

Skills and Knowledge

Essential

• Excellent written and verbal communication skills.
• Good Standard of Literacy and Numeracy
• Good keyboard and IT Skills
• Understanding of how facilities services are delivered within a live hospital environment being mindful of patient, staff and visitor safety.
• Working knowledge of Microsoft Office Packages such as Word, EXCEL and Outlook
• Knowledge of healthcare cleaning and waste management
• Ability to work on own initiative and be able to problem solve

Personal Qualities

Essential

• Ability to understand and deliver to national cleaning specifications and HTM's
• Ability to develop effective working partnerships with staff at all levels
• Ability to work under pressure and multi task whilst delivering operational objectives and meeting deadlines.
• Able to deliver training and instruction to staff in best practice and methods of work.
• Excellent Organisational Skills
• Thorough attention to detail and high standards of accuracy.
• Ability to work individually and as part of a team

Other job requirements

Essential

• Must be able to regularly travel across trust sites
• Moderate physical effort for long periods when auditing
• Occasional exposure to unpleasant working conditions where the use of PPE is required
• Occasional working in clinical environments with sensitivity to the privacy and dignity of patients

Experience

Essential

• Experience in the implementation and monitoring of facilities related risk management policies and procedures.
• Experience in a healthcare facilities environment
• Experience of carrying out audits

Desirable

• Experience of handling confidential and sensitive information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

West Heath Hospital, Block H

Rednal Road

Birmingham

B38 8HR

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide comprehensive administration and secretarial support to the multidisciplinary teams or departments and the system-wide multi-disciplinary team.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent proactive organisational skills to support the Team in its work.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Rio).

They will possess excellent working knowledge of Rio and all Microsoft Office systems including Word and Excel.

The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes.

They will need to be able to work proactively and effectively within a team and share work streams where appropriate.

Their work is managed rather than supervised and they are accountable for their own actions.

Their manager is available for reference but generally, they will manage their own workload and time management.

There may be a requirement to provide supervision to support administrators or apprentice posts.

Liaise with a wide range of stakeholders, both internal to the organization and external, including:

Medical Staff Multidisciplinary Teams (Community or Inpatient) Services Users and Carers Health and Social Care teams Third sector/voluntary agencies Community groups and local authority provision Other statutory agencies e.g. Police, Ministry of Justice etc. Providing Secretarial support to named Medical Staff/management team.

Utilise written and verbal communication skills to connect with a wide range of people, including outside agencies, requiring tact and persuasive skills where there may be barriers to understanding or agreement.

Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc.

Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. The provision of and updating of patient notes, collation of information for transfer of care etc. This may include sensitive information.

Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective.

To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items.

To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.

Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc.

Escalating issues to the Lead Clinical Services Administrator as appropriate.

Arrange meetings and appointments for members of the team, negotiating diary conflicts and competing priorities as appropriate. Including the scheduling ofConsultant Clinic AppointmentsTribunalsRoom BookingsOther bookings as required

Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the RiO system.

The post holder will order stationery and other necessary items for the team via the procurement system. May be responsible for petty cash float/handling.

Supporting the induction of new staff members as required.

Produce confidential correspondence and reports on a frequent basis.Maintain efficient and effective electronic filing system/, Internet, Intranet, patient records to access and extract information as needed.Take and distribute formal minutes as necessary.

Clerical duties including photocopying and scanning.

Undertake surveys or audits as necessary to own work. May be asked to contribute to audit and research projects within the service to inform service development and standards.

Provide cover for colleagues when and where necessary.

Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.

Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.

Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.

Other tasks which are commensurate with the broad purpose and banding of the post.

Person Specification

Essential and Desirable

Essential

• Previous experience and proficiency in IT skills (including Word, Excel and MS office packages)
• NVQ Level 3 in Business and Administration or equivalent
• Excellent communication skills, both verbal and written
• Experience of working as part of a Team
• Experience of taking minutes of meetings

Desirable

• Experience of working in a Health or Social Care setting as an Administrator
• Demonstrates clear understanding of the principles of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Woodside, Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

• Deliver a Highly specialist clinical Service in the CRM department.
• Deliver highly specialist knowledge, implantation and follow-up clinics of multisite pacemakers and devices.
• Work as an independent Cardiac Scientist to deliver a high standard of care to all patients, utilising evidence-based practice to optimise service provision.
• Communicate complex information regarding CIED therapies to the wider MDT, providing support for those with specialist and non-specialist knowledge.
• Availability to participate in an on-call rota providing a 24-hour emergency service for CIED implant and follow up, troubleshooting device issues for both adult and paediatric patients.

Person Specification

Qualifications & Education

Essential

• oBSc in Healthcare Science (Cardiology) or equivalent, or MSc in Cardiac Science with HCPC registration, or working to Master's level in Cardiac Sciences, hold an equivalent qualification or have equivalent experience
• oState registration with the Academy of Healthcare Science (AHCS), Registration Council for Clinical Physiologists (RCCP) or Health and Care Professionals Council (HCPC)
• oA postgraduate professional qualification, in either British Heart Rhythm Society (BHRS) in Cardiac Implantable Electronic Devices (CIEDs) (examination and completed logbook), or international board of heart rhythm examiners (IBHRE) qualification
• oWorking to MSc level in Cardiac Science/Physiology (CRM) holding an equivalent qualification or with equivalent experience
• oHold an accredited Immediate life support resuscitation certificate

Desirable

• oAdvanced Life Support Resuscitation Certificate
• oTraining or mentorship qualification (TAQA, D32/33 or other)

Knowledge & Experience

Essential

• oHighly Specialised post-qualification experience as a Cardiac Physiologist within cardiac rhythm management field with evidence of continuing professional development and demonstrable competency
• oTeaching and assessing responsibilities, supporting development or act as a sponsor for Healthcare Science Cardiac Practitioners who wish to progress into Cardiac Scientist roles
• oCross site working including Freeman and RVI sites, as well as the Day Treatment Centre for device implants and troubleshooting issues
• oAttend and provide CIED support in MRI and Radiotherapy departments, triaging appropriate patients and working within the wider MDT
• oProvide expert advice to patients independently via physical and remote monitoring clinics and telephone consultation
• oIndependent clinical report writing and producing letters to medical teams and the wider MDT
• oEvidence of participation in practice, performing audits, involvement in research and in service development
• oExperience in a supervisory role

Desirable

• oImplanter experience for implantable loop recorders (ILRs)

Skills & Abilities

Essential

• oProven continuing professional development within specialist field of knowledge including skills such as: oAdvanced Experience and Highly specialist knowledge of all areas of cardiology, including all non-invasive procedures, haemodynamic assessments, interventional cardiac cath-lab procedures. oExpert knowledge of adult, paediatric, genetic and Congenital conduction disorders, arrhythmias and associated structural heart disease processes. oDelivering training to Clinical Physiologists/Practitioners/Scientists and trainees up to MSc level. oExpert level pacemaker, ICD and Cardiac Resynchronisation, Conduction system pacing, Subcutaneous ICD implant and follow up. oDeliver expert knowledge to surgical team during epicardial CIED implant procedures. oOperating a range of computerised system during programming of CIEDs. oCompetent to perform out of hours emergency (on call) duties where required
• oGood interpersonal and communication skills

Desirable

• oComputer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

You will be required to:

• Act upon most alerts e.g, QOF and reminders during a routine consultation i.e. 10 minutes.

• Provide all GP services required as part of the PMS contract held between the practices and the commissioning primary care agency, including all core services such as Child Health Surveillance

• Undertake Duty Doctor and Paperwork Doctor duties on a rota basis.

• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice

• Provide cross cover, where necessary and practical, at the other practices

• Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment, and referral where appropriate.

• Provide appropriate preventative health care and advice.

• Provide medical support as required to patients referred by nursing staff

• Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).

• Adhere to any practice prescribing formulary, local and national guidelines.

• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation;

• Record clear and contemporaneous I.T. based consultation notes to agreed standards;

• Collect data for audit purposes;

• Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible);

• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

• Other responsibilities with the Practice:

• Engaging in appropriate lifelong educational and audit activity to maintain clinical competence and performance, including the completion of objectives agreed by you and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.

• Actively participating in the training and development of nurses, medical students, and GP trainees in the practice.

• Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.

• Attend prescribing, palliative care, clinical and practice meetings.

• You will be expected to take part in clinical meetings, be prepared to chair these and present clinical topics as required for the maintenance of educational standards and high-quality care. You will receive feedback from the partners via peer review and to act upon recommendations and demonstrate change

• Provide additional enhanced services to the practices that meet the needs of the practices patient population and maximise the income streams to the practice

• Undertake additional training where necessary to provide these enhanced services

• You are required to actively participate in Practice Based Commissioning - this will include reducing first outpatient attendances, demand management, monitoring of activity including peer review and data validation

• Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

• Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g., Locally Commissioned Services returns, annual QOF audit etc.)

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships:

Internal:

• Members of the Senior Management team

• Members of the Partnership Board

• Colleagues within The Bourne Partnership

External:

• Suppliers of services

• Other GP practices and practice groups

• Other external organisations

The following statement forms part of all job descriptions:

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Qualifications

Essential

• Full registration with GMC Medical Degree GP registrar training

Desirable

• Minimum 2 years of General Practice experience

Experience

Essential

• Experience of using EMIS. Working on video/telephone consultations. Experience of working within a GP practice. Post graduate qualification in General Practice e.g. MRCGP/MRCP Completion of GP vocational training

Desirable

• GP trainer or trainer in training Extended access 07:30 start on some days Women's health, coils

Other skills

Essential

• Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Enjoy working within a large clinical team Interest in a chronic disease.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

New Addington Group Practice

Address

15A Danebury

New Addington

Croydon

Surrey

CR0 9EU

United Kingdom

Employer's website

https://www.newaddingtongp.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants should have a sound knowledge of general medicine, experience in caring for patients with complex and multimorbid needs, and be able to demonstrate excellent discharge planning skills to support safe and effective transitions of care.

We are seeking a dynamic leader who is enthusiastic, committed, and driven to continuously improve patient care. When working clinically, you will be expected to deliver highquality, compassionate, and evidencebased care, while providing support and reassurance to patients, relatives, and members of the multidisciplinary team.

As Deputy Ward Manager, you will:

• Promote and lead the delivery of excellent patientcentred care in a supportive and inclusive environment
• Support the Ward Manager in maintaining high standards of care, quality, and safety
• Act as a role model for professional practice and leadership
• Encourage staff development and foster a positive learning culture

We are committed to supporting our nurses to develop advanced clinical and leadership skills, enabling them to competently manage the complex needs of our patients.

You will receive training and experience in:

• Root Cause Analysis
• Rostering and workforce management
• Budget setting
• Human Resources management

You will also be expected to deputise for the Ward Manager in their absence, ensuring the continued delivery of high standards across the ward.

The candidate must be willing to work 4 days a week to cover the service.

Please see the attached job description for further information about this job role. Please do not hesitate to contact us via the details below should you have any questions. We look forward to hearing from you!

Person Specification

Qualification Essential NMC Registration Diploma in Nursing Desirable Relevant degree

Essential

• Essential Working as part of MDT Evidence of recent professional development Team management/ co-ordinator change management

Desirable

• Proven high level clinical skills Shows ability to support, teach and coach students and preceptees 2 years experience

Skills

Essential

• Effective team worker Effective communication skills Able to prioritise and show the ability to cope with stressful situations Leadership

Desirable

• Desirable leadership courses

Presentation

Essential

• Essential Working as part of MDT Evidence of recent professional development Team management/ co-ordinator change management

Desirable

• Desirable teaching experience