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Specialist Occupational Therapist Inpatient Stroke
Calderdale and Huddersfield NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Activity Therapist
Job summary A permanent opportunity has arisen for an enthusiastic Occupational Therapist to join the Inpatient Therapy Team at CHFT.
8 day(s) ago
Specialist Occupational Therapist Inpatient Stroke
Calderdale and Huddersfield NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Activity Therapist
Job summary A permanent opportunity has arisen for an enthusiastic Occupational Therapist to join the Inpatient Therapy Team at CHFT.
8 day(s) ago
Trainee High Intensity Therapist
North Hampshire Urgent Care
North East England
GBP 0 - 39,959 per year
Support Staff
Job summary TalkPlus is recruiting a High Intensity Trainee CBT Therapist within our NHS Talking Therapies service.
8 day(s) ago
Trainee High Intensity Therapist
North Hampshire Urgent Care
North East England
GBP 0 - 39,959 per year
Support Staff
Job summary TalkPlus is recruiting a High Intensity Trainee CBT Therapist within our NHS Talking Therapies service.
8 day(s) ago
Culture Improvement Practitioner
Royal Cornwall Hospitals Trust
North East England
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants...
8 day(s) ago
Culture Improvement Practitioner
Royal Cornwall Hospitals Trust
North East England
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants...
8 day(s) ago
Self Management Facilitator
Calderdale and Huddersfield NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Are you passionate about providing the best possible care, empowering patients and delivering complex care in the community and in hospital?
8 day(s) ago
Self Management Facilitator
Calderdale and Huddersfield NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Are you passionate about providing the best possible care, empowering patients and delivering complex care in the community and in hospital?
8 day(s) ago
Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Laboratory Technician
Job summary An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday.
8 day(s) ago
Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Laboratory Technician
Job summary An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday.
8 day(s) ago
Consultant Psychiatrist for Older adults in Juniper Ward
Cheshire and Wirral Partnership NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary Cheshire and Wirral Partnership NHS Foundation Trust have an exciting opportunity that has arisen for a full time (10 PA's) Consultant Psychiatri...
8 day(s) ago
Consultant Psychiatrist for Older adults in Juniper Ward
Cheshire and Wirral Partnership NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary Cheshire and Wirral Partnership NHS Foundation Trust have an exciting opportunity that has arisen for a full time (10 PA's) Consultant Psychiatri...
8 day(s) ago
Consultant - Respiratory Medicine
Royal Cornwall Hospitals Trust
North East England
GBP 109,725 - 145,478 per year
Medical Specialist
Job summary Due to the expansion of our Respiratory Department, we are looking for a further Consultant to join our friendly team.
8 day(s) ago
Consultant - Respiratory Medicine
Royal Cornwall Hospitals Trust
North East England
GBP 109,725 - 145,478 per year
Medical Specialist
Job summary Due to the expansion of our Respiratory Department, we are looking for a further Consultant to join our friendly team.
8 day(s) ago
Consultant Child and Adolescent Psychiatrist
Cheshire and Wirral Partnership NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary Cheshire and Wirral Partnership NHS Foundation Trust have an exciting opportunity that has arisen for a Full time (10 PA's) Consultant Psychiatri...
8 day(s) ago
Consultant Child and Adolescent Psychiatrist
Cheshire and Wirral Partnership NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary Cheshire and Wirral Partnership NHS Foundation Trust have an exciting opportunity that has arisen for a Full time (10 PA's) Consultant Psychiatri...
8 day(s) ago
Haematology Senior Clinical Fellow
Imperial College Healthcare NHS Trust
North East England
GBP 45,715 - 69,976 per year
Medical Specialist
Job summary The successful applicant will join a team of 30 registrars (deanery trainees, bone marrow transplant/CAR-T coordinators and senior clinical fello...
8 day(s) ago
Haematology Senior Clinical Fellow
Imperial College Healthcare NHS Trust
North East England
GBP 45,715 - 69,976 per year
Medical Specialist
Job summary The successful applicant will join a team of 30 registrars (deanery trainees, bone marrow transplant/CAR-T coordinators and senior clinical fello...
8 day(s) ago
Senior People Services Transformation Lead - Employee Relations
NHS England
North East England
GBP 79,504 - 91,609 per year
Human Resources Officer
Job summary The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan -- creating a workforce that is...
9 day(s) ago
Senior People Services Transformation Lead - Employee Relations
NHS England
North East England
GBP 79,504 - 91,609 per year
Human Resources Officer
Job summary The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan -- creating a workforce that is...
9 day(s) ago
Salaried General Practitioner
Jesmond Health Partnership
North East England
GP/General Practitioner
Job summary We are seeking a Salaried GP to join Jesmond Health Partnership for 6 sessions/week (negotiable).
9 day(s) ago
Salaried General Practitioner
Jesmond Health Partnership
North East England
GP/General Practitioner
Job summary We are seeking a Salaried GP to join Jesmond Health Partnership for 6 sessions/week (negotiable).
9 day(s) ago
Care Navigator/Administrator
Thorneloe Lodge Surgery
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a part time Care Navigator/Administrator to join our friendly and supportive GP Surgery in Worcester.
9 day(s) ago
Care Navigator/Administrator
Thorneloe Lodge Surgery
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a part time Care Navigator/Administrator to join our friendly and supportive GP Surgery in Worcester.
9 day(s) ago
Consultant in Stroke Medicine
United Lincolnshire Hospitals NHS Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary Applications are welcomed for a Consultant Physician with an interest in Stroke Medicine post.
9 day(s) ago
Consultant in Stroke Medicine
United Lincolnshire Hospitals NHS Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary Applications are welcomed for a Consultant Physician with an interest in Stroke Medicine post.
9 day(s) ago
Patient Services Administrator
Red House Surgery
North East England
GBP 12 - 14 per year
Admin and Clerical
Job summary Job description We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical...
9 day(s) ago
Patient Services Administrator
Red House Surgery
North East England
GBP 12 - 14 per year
Admin and Clerical
Job summary Job description We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical...
9 day(s) ago
Bank Patient Service Advisor- Band 3
United Lincolnshire Hospitals NHS Trust
North East England
GBP 13 - 14 per hour
Nurse Practitioner
Job summary To lead on delivering care coordination activities for patients and to ensure patients receive appointments and are admitted for elective procedu...
9 day(s) ago
Bank Patient Service Advisor- Band 3
United Lincolnshire Hospitals NHS Trust
North East England
GBP 13 - 14 per hour
Nurse Practitioner
Job summary To lead on delivering care coordination activities for patients and to ensure patients receive appointments and are admitted for elective procedu...
9 day(s) ago
Category Manager
Leeds and York Partnership NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Laboratory Technician
Job summary Category ManagerSpecialising in Healthcare Services and Pharmacy Services categoriesNorth of England Commercial Procurement Collaborative (NOE CP...
9 day(s) ago
Category Manager
Leeds and York Partnership NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Laboratory Technician
Job summary Category ManagerSpecialising in Healthcare Services and Pharmacy Services categoriesNorth of England Commercial Procurement Collaborative (NOE CP...
9 day(s) ago
Patient Services Administrator
Red House Surgery
North East England
GBP 12 - 14 per year
Admin and Clerical
Job summary Job description We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical...
9 day(s) ago
Patient Services Administrator
Red House Surgery
North East England
GBP 12 - 14 per year
Admin and Clerical
Job summary Job description We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical...
9 day(s) ago
GP Practice receptionist - Rotational Shifts
Mayfield Surgery
North East England
GBP 13 per hour
Admin and Clerical
Job summary The role is for rotational shift team member working either, 7.
9 day(s) ago
GP Practice receptionist - Rotational Shifts
Mayfield Surgery
North East England
GBP 13 per hour
Admin and Clerical
Job summary The role is for rotational shift team member working either, 7.
9 day(s) ago
Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery
North East England
GBP 0 - 27,007 per year
Support Staff
Job summary To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
9 day(s) ago
Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery
North East England
GBP 0 - 27,007 per year
Support Staff
Job summary To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
9 day(s) ago
Trainee CBT Therapist - Strides Eating Disorder Service
Central and North West London NHS Foundation Trust
North East England
GBP 45,953 - 54,254 per year
Support Staff
Job summary This is a training post within the Strides Eating Disorder Service.
9 day(s) ago
Trainee CBT Therapist - Strides Eating Disorder Service
Central and North West London NHS Foundation Trust
North East England
GBP 45,953 - 54,254 per year
Support Staff
Job summary This is a training post within the Strides Eating Disorder Service.
9 day(s) ago
Occupational Therapist - Surrey Prisons
Central and North West London NHS Foundation Trust
North East England
GBP 45,953 - 54,254 per year
Activity Therapist
Job summary Make a Difference with CNWL Health & Justice CNWL is aTop Employer Award Winner, delivering high-quality healthcare to diverse communities across...
9 day(s) ago
Occupational Therapist - Surrey Prisons
Central and North West London NHS Foundation Trust
North East England
GBP 45,953 - 54,254 per year
Activity Therapist
Job summary Make a Difference with CNWL Health & Justice CNWL is aTop Employer Award Winner, delivering high-quality healthcare to diverse communities across...
9 day(s) ago
Medical Secretary - Colchester
Essex Partnership University NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary Medical Secretary Band 4 - £28,392 - £31,157 per annum 37.
9 day(s) ago
Medical Secretary - Colchester
Essex Partnership University NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary Medical Secretary Band 4 - £28,392 - £31,157 per annum 37.
9 day(s) ago
Consultant Dermatology (Paediatrics & Skin Cancer)
Norfolk and Norwich University Hospital
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary This is a substantive consultant appointment to work in Dermatology for the paediatric and skin cancer waiting lists.
9 day(s) ago
Consultant Dermatology (Paediatrics & Skin Cancer)
Norfolk and Norwich University Hospital
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary This is a substantive consultant appointment to work in Dermatology for the paediatric and skin cancer waiting lists.
9 day(s) ago
Clinical Pharmacist
Better Health MCR
North East England
GBP 49,387 - 56,515 per year
Pharmacist
Job summary This is a fantastic opportunity to join our team at Brooklands Medical Practice .
9 day(s) ago
Clinical Pharmacist
Better Health MCR
North East England
GBP 49,387 - 56,515 per year
Pharmacist
Job summary This is a fantastic opportunity to join our team at Brooklands Medical Practice .
9 day(s) ago
Senior Pharmacy Assistant, Patient Services (SATO), Band 3
Gloucestershire Hospitals NHS Foundation Trust
East of England
GBP 25,760 - 27,476 per year
Pharmacist
Job summary Senior Pharmacy Assistant, Patient Services (SATO), Band 3 - The Senior Pharmacy Assistant performs a wide range of duties within the Pharmacy De...
9 day(s) ago
Senior Pharmacy Assistant, Patient Services (SATO), Band 3
Gloucestershire Hospitals NHS Foundation Trust
East of England
GBP 25,760 - 27,476 per year
Pharmacist
Job summary Senior Pharmacy Assistant, Patient Services (SATO), Band 3 - The Senior Pharmacy Assistant performs a wide range of duties within the Pharmacy De...
9 day(s) ago
Specialist Occupational Therapist Inpatient Stroke
Calderdale and Huddersfield NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364513
Job summary
A permanent opportunity has arisen for an enthusiastic Occupational Therapist to join the Inpatient Therapy Team at CHFT. Successful candidates will support the Clinical Leads and Team Leaders in the delivery of Occupational Therapy interventions across the stroke ward and support in the development of the service and its staff.There will be opportunities to be involved in local and Divisional projects which contribute to the overall vision of the organisation.
Applicants should be aware that we provide a 7 day service provision and the successful candidate would be expected to participate in weekend working as part of their role.
Applicants must have had experience in the NHS at undergraduate or post graduate level.
Main duties of the job
o To act as a specialist clinician for the Occupational Therapy service with stroke and neuro patients, and contribute to evolving and embedding best practice into the clinical areao To manage own specialist caseload in this areao Work autonomously within Trust policies and professional practice, maintaining accurate and comprehensive up to date recordso To carry out specialist assessment and treatment of stroke and neuro patients with the aim of facilitating safe and timely discharges and transfer of careo Develop, deliver, implement, evaluate and modify individualised treatment programmes and/or provide specialist advice, ensuring appropriate pathways of care and communication via liaison and referral to other agencies as requiredo Take part in the education and training of Occupational Therapists and qualified and non-qualified healthcare/social services/education staff including medical staffo To support the Clinical lead in the day to day running of the Rehabilitation Teamo To support and advise within the wider MDT on the delivery of the service
About us
CHFT is large trust which covers both Calderdale and Huddersfield localities.
The therapy team is a forward thinking department where staff development and wellbeing is central to what we do. The therapy team covers a wider range of clinical areas.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
372-COM2802
Job locations
Calderdale Royal Hospital
Calderdale/Huddersfield
HX3 0PW
United Kingdom
Job description
Job responsibilities
- To work within the acute therapy service, developing effective clinical interventions within the speciality of stroke and neuro care in order to contribute to clinical practice in the team in line with current evidence base
- To manage autonomously a clinical workload of patients at a specialist level, assessing and treating patients and maintaining clinical records
- To have specialist assessment and treatment skills in the areas listed but not limited to:
- Cognitive and perceptual deficits
- Neurological assessment skills
- Stroke pathology presentation
- Neurological manual handling skills
- Knowledge of various approaches to stroke rehabilitation
- Appreciation of appropriate intervention
- Physical rehabilitation through activity and function
- Complex psychosocial assessment of patients and carers
- Assessment for assistive equipment and adaptations
- Discharge and transfer of care planning and co-ordination
- Assessment of the home/discharge environment
- To apply evidence based knowledge within the specialist clinical area acquired through experience and academic study to a specialist post graduate level
- To act, within the acute therapy service, as a resource and provide advice for Occupational Therapists, other professionals and colleagues within the MDT about the assessment, treatment, management and care of patients who have a multi-pathological illness and/or complex psychosocial need
- To work collaboratively with health and social care community and acute colleagues
- To work with other members of the MDT to ensure effective care pathways and transfer of care/discharges
- To proactively and appropriately facilitate a seamless transfer of care and continuing therapeutic management of stroke patients between care settings
- To work collaboratively in an interdisciplinary manner within the MDT, being able to debate the blurring of boundaries across professions and where competent take on aspects of blurred boundary working, where appropriate
- To develop specialist programmes of assessment, treatment and intervention for stroke patients in the acute hospital setting
- To manage and prioritise own clinical workload as appropriate, working efficiently to manage professional time and delegate according to the training and competency levels of other team members to ensure the effective delivery of the service
- To participate in the supervision process with staff on a daily basis and for students as required
- To ensure a high standard of patient care is provided including implementing and reviewing clinical standards relevant to the work undertaken
- To provide specialist assessment and advice for the multidisciplinary team and actively participate in MDT meetings as appropriate
- To work across a 7 day therapy service including weekends and bank holidays depending on service requirements
- To be a manual handling key trainer
- To comply with and, along with the clinical lead, contribute to the development and implementation to protocols, procedures and guidelines both clinical and service specific. To give feedback on policies when required which may impact on the management and care of stroke and neuro patients
- To participate in governance initiatives on a regular basis, measuring and evaluating individual and the Occupational Therapy teams' clinical practice, e.g. CPD, clinical effectiveness, research and development, clinical audit and service activity data
- To ensure specialised treatments offered to patients are based on the best available clinical evidence by keeping up to date with current literature, implementing research tools and liaising with other practitioners, both within and outside the service, in order to develop and maintain best practice
- To be responsible for the issue and safe use of equipment used in your area of work and to adhere to the appropriate service policies
- Along with the Clinical Lead/Advanced Practitioner/Team Leader generate and contribute to the collection, analysis and dissemination of data as required for the service, both manually and computerised
- To lead, develop and actively undertake clinical audit as requested
- On a day to day basis, to support members of the Occupational Therapy, Physiotherapy and Assistant team and contribute to them successfully meeting their objectives and development needs
- To assist the Clinical Lead/Advanced Practitioner/Team Leader to manage the performance of the Occupational Therapy, Physiotherapy and Assistant staff by having a delegated role in supervision/PDR
- To contribute to the identification, development and evaluation of a training programme for stroke rehabilitation to address the needs of the Occupational Therapy service and the wider multi professional team as appropriate
- To organise and participate in in-service training programmes, under direction, ensuring appropriate training is delivered
- To undertake appropriate development opportunities as identified at yearly personal development reviews and through personal development plans. To incorporate acquired knowledge into working practice as appropriate, following discussion with Clinical Lead/Team Leader. To disseminate information from training effectively throughout the team, the service and MDT as appropriate
- To participate in the CT&R supervision process and peer review and maintain an up to date CPD portfolio including evidence of experiential learning, reflective practice and any relevant training or experience. This should demonstrate responsibility for maintaining own competency to practice
- To participate in the Trust Personal Development Review process taking responsibility to comply with an agreed personal development plan
- To participate in the Trust Personal Development Review process taking responsibility to comply with an agreed personal development plan
- To give specialist advice, teaching and training to patients/clients, carers, volunteers and other health, educational and social care professionals, as appropriate to ensure provision of good patient care
- To be responsible for the supervision and education of student Occupational Therapists to graduate level in the role of clinical educator
- To contribute to the supervision and education of students from other professional groups e.g. Nurses, Physiotherapists, Speech and Language Therapists as required.
- To provide advice/information to the Clinical Lead/Team Leader to help in the planning and development of the service
- In conjunction with the Team Leader/Clinical Lead, ensure adequate staff cover within the team by agreeing annual leave, study leave, and report sickness absence to the Team Leader
- To assist the Team Leader in achieving in the service objectives
- To actively participate in the professional development programme of the Occupational Therapy service
- To assist the Clinical Lead/Team Leader in the monitoring of professional, clinical and departmental standards and assist implementation of change as appropriate
- To comply with the national, professional, Trust and service policies and procedures and to be involved in the reviewing and updating process as appropriate
- To participate in the staff recruitment process
- Maintain confidentiality of all patient identifiable information in line with Trust policies relating to the Data Protection Act
- Initiate discussions with the Team Leader about any circumstances that could prevent the post holder or other staff fulfilling the requirements of the job description
Job description
Job responsibilities
- To work within the acute therapy service, developing effective clinical interventions within the speciality of stroke and neuro care in order to contribute to clinical practice in the team in line with current evidence base
- To manage autonomously a clinical workload of patients at a specialist level, assessing and treating patients and maintaining clinical records
- To have specialist assessment and treatment skills in the areas listed but not limited to:
- Cognitive and perceptual deficits
- Neurological assessment skills
- Stroke pathology presentation
- Neurological manual handling skills
- Knowledge of various approaches to stroke rehabilitation
- Appreciation of appropriate intervention
- Physical rehabilitation through activity and function
- Complex psychosocial assessment of patients and carers
- Assessment for assistive equipment and adaptations
- Discharge and transfer of care planning and co-ordination
- Assessment of the home/discharge environment
- To apply evidence based knowledge within the specialist clinical area acquired through experience and academic study to a specialist post graduate level
- To act, within the acute therapy service, as a resource and provide advice for Occupational Therapists, other professionals and colleagues within the MDT about the assessment, treatment, management and care of patients who have a multi-pathological illness and/or complex psychosocial need
- To work collaboratively with health and social care community and acute colleagues
- To work with other members of the MDT to ensure effective care pathways and transfer of care/discharges
- To proactively and appropriately facilitate a seamless transfer of care and continuing therapeutic management of stroke patients between care settings
- To work collaboratively in an interdisciplinary manner within the MDT, being able to debate the blurring of boundaries across professions and where competent take on aspects of blurred boundary working, where appropriate
- To develop specialist programmes of assessment, treatment and intervention for stroke patients in the acute hospital setting
- To manage and prioritise own clinical workload as appropriate, working efficiently to manage professional time and delegate according to the training and competency levels of other team members to ensure the effective delivery of the service
- To participate in the supervision process with staff on a daily basis and for students as required
- To ensure a high standard of patient care is provided including implementing and reviewing clinical standards relevant to the work undertaken
- To provide specialist assessment and advice for the multidisciplinary team and actively participate in MDT meetings as appropriate
- To work across a 7 day therapy service including weekends and bank holidays depending on service requirements
- To be a manual handling key trainer
- To comply with and, along with the clinical lead, contribute to the development and implementation to protocols, procedures and guidelines both clinical and service specific. To give feedback on policies when required which may impact on the management and care of stroke and neuro patients
- To participate in governance initiatives on a regular basis, measuring and evaluating individual and the Occupational Therapy teams' clinical practice, e.g. CPD, clinical effectiveness, research and development, clinical audit and service activity data
- To ensure specialised treatments offered to patients are based on the best available clinical evidence by keeping up to date with current literature, implementing research tools and liaising with other practitioners, both within and outside the service, in order to develop and maintain best practice
- To be responsible for the issue and safe use of equipment used in your area of work and to adhere to the appropriate service policies
- Along with the Clinical Lead/Advanced Practitioner/Team Leader generate and contribute to the collection, analysis and dissemination of data as required for the service, both manually and computerised
- To lead, develop and actively undertake clinical audit as requested
- On a day to day basis, to support members of the Occupational Therapy, Physiotherapy and Assistant team and contribute to them successfully meeting their objectives and development needs
- To assist the Clinical Lead/Advanced Practitioner/Team Leader to manage the performance of the Occupational Therapy, Physiotherapy and Assistant staff by having a delegated role in supervision/PDR
- To contribute to the identification, development and evaluation of a training programme for stroke rehabilitation to address the needs of the Occupational Therapy service and the wider multi professional team as appropriate
- To organise and participate in in-service training programmes, under direction, ensuring appropriate training is delivered
- To undertake appropriate development opportunities as identified at yearly personal development reviews and through personal development plans. To incorporate acquired knowledge into working practice as appropriate, following discussion with Clinical Lead/Team Leader. To disseminate information from training effectively throughout the team, the service and MDT as appropriate
- To participate in the CT&R supervision process and peer review and maintain an up to date CPD portfolio including evidence of experiential learning, reflective practice and any relevant training or experience. This should demonstrate responsibility for maintaining own competency to practice
- To participate in the Trust Personal Development Review process taking responsibility to comply with an agreed personal development plan
- To participate in the Trust Personal Development Review process taking responsibility to comply with an agreed personal development plan
- To give specialist advice, teaching and training to patients/clients, carers, volunteers and other health, educational and social care professionals, as appropriate to ensure provision of good patient care
- To be responsible for the supervision and education of student Occupational Therapists to graduate level in the role of clinical educator
- To contribute to the supervision and education of students from other professional groups e.g. Nurses, Physiotherapists, Speech and Language Therapists as required.
- To provide advice/information to the Clinical Lead/Team Leader to help in the planning and development of the service
- In conjunction with the Team Leader/Clinical Lead, ensure adequate staff cover within the team by agreeing annual leave, study leave, and report sickness absence to the Team Leader
- To assist the Team Leader in achieving in the service objectives
- To actively participate in the professional development programme of the Occupational Therapy service
- To assist the Clinical Lead/Team Leader in the monitoring of professional, clinical and departmental standards and assist implementation of change as appropriate
- To comply with the national, professional, Trust and service policies and procedures and to be involved in the reviewing and updating process as appropriate
- To participate in the staff recruitment process
- Maintain confidentiality of all patient identifiable information in line with Trust policies relating to the Data Protection Act
- Initiate discussions with the Team Leader about any circumstances that could prevent the post holder or other staff fulfilling the requirements of the job description
Person Specification
Qualifications and Training
Essential
- Relevant Degree/Diploma
- Registered with HCPC
- Evidence of Postgraduate Training
- Clinical Educator Training
Desirable
- Member of Professional Body
- Studied at Masters level or equivalent
Knowledge, Experience and Expertise
Essential
- Recent experience demonstrating ability to assess, treat and evaluate therapy in stroke rehabilitation
- Experience of assessment & treatment of cognitive & perceptual deficit
- Experience of working in acute medicine & elderly specialty
- Good clinical reasoning skills
- Evidence of CPD, self-directed learning and Reflective Practice
- Awareness of relevant Legislation, NSF'S/ Local and National initiatives
- Understanding of Clinical Governance
- Critical appraisal skills
- Ability to maintain legible and accurate records
- Teaching/Presentation skills
- Experiencing in supervising and training others
- Experience in developing others
- Neurological manual handling skills
- Expertise in discharge planning
- Knowledge of cognition and perception problems
- Recognised course/modules on cognition and perception assessment & treatment
Desirable
- Attendance at relevant specialist interest groups
- Experience in contributing to service improvements e.g. Audit, patient information etc.
- Experience in dealing with complaints (e.g. diffusing complaint or investigating complaint)
- Mental health experience
- Carrying out PDR's
- Relevant Accredited Postgraduate Training
- Previous experience working at Band 6 level
- Manual Handling Facilitator
Communication and Relationships
Essential
- Demonstrates positive attitude and behaviours
- Excellent Time Management skills
- Ability to communicate effectively with people with complex difficulties and in difficult situations
- Recognises own limitations and have willingness to share and learn from others
- Ability to concentrate and work in conditions requiring emotional demands
- Ability to identify and articulate own training needs
- Self-motivated with ability to work independently and influence others
- Excellent team player
- Proven ability to work well in a team
- Ability to make decisions and problem solve when dealing with routine situations
- Ability to organise own work and caseload
- Ability to work in a stressful environment and concentrate in conditions requiring emotional demands
- Ability to prioritise own and others caseloads
- Able to fulfil the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health.
- Must be eligible to work in the UK.
- Ability to work in various locations throughout the network of services provided by Calderdale and Huddersfield NHS Foundation Trust.
Person Specification
Qualifications and Training
Essential
- Relevant Degree/Diploma
- Registered with HCPC
- Evidence of Postgraduate Training
- Clinical Educator Training
Desirable
- Member of Professional Body
- Studied at Masters level or equivalent
Knowledge, Experience and Expertise
Essential
- Recent experience demonstrating ability to assess, treat and evaluate therapy in stroke rehabilitation
- Experience of assessment & treatment of cognitive & perceptual deficit
- Experience of working in acute medicine & elderly specialty
- Good clinical reasoning skills
- Evidence of CPD, self-directed learning and Reflective Practice
- Awareness of relevant Legislation, NSF'S/ Local and National initiatives
- Understanding of Clinical Governance
- Critical appraisal skills
- Ability to maintain legible and accurate records
- Teaching/Presentation skills
- Experiencing in supervising and training others
- Experience in developing others
- Neurological manual handling skills
- Expertise in discharge planning
- Knowledge of cognition and perception problems
- Recognised course/modules on cognition and perception assessment & treatment
Desirable
- Attendance at relevant specialist interest groups
- Experience in contributing to service improvements e.g. Audit, patient information etc.
- Experience in dealing with complaints (e.g. diffusing complaint or investigating complaint)
- Mental health experience
- Carrying out PDR's
- Relevant Accredited Postgraduate Training
- Previous experience working at Band 6 level
- Manual Handling Facilitator
Communication and Relationships
Essential
- Demonstrates positive attitude and behaviours
- Excellent Time Management skills
- Ability to communicate effectively with people with complex difficulties and in difficult situations
- Recognises own limitations and have willingness to share and learn from others
- Ability to concentrate and work in conditions requiring emotional demands
- Ability to identify and articulate own training needs
- Self-motivated with ability to work independently and influence others
- Excellent team player
- Proven ability to work well in a team
- Ability to make decisions and problem solve when dealing with routine situations
- Ability to organise own work and caseload
- Ability to work in a stressful environment and concentrate in conditions requiring emotional demands
- Ability to prioritise own and others caseloads
- Able to fulfil the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health.
- Must be eligible to work in the UK.
- Ability to work in various locations throughout the network of services provided by Calderdale and Huddersfield NHS Foundation Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Calderdale Royal Hospital
Calderdale/Huddersfield
HX3 0PW
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Calderdale Royal Hospital
Calderdale/Huddersfield
HX3 0PW
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Apply Now
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Trainee High Intensity Therapist
North Hampshire Urgent Care View all jobs
Posted 8 day(s) ago
Reference: 2364506
Job summary
TalkPlus is recruiting a High Intensity Trainee CBT Therapist within our NHS Talking Therapies service.
This is a training role combining clinical practice with academic study. The successful candidate will undertake a BABCP-accredited Level 2 High Intensity CBT course at the University of Reading whilst working within the service to provide high intensity interventions to clients experiencing common mental health difficulties.
The role includes two days per week at university and three days per week in clinical practice, including participation in an out-of-hours clinic. The post holder will work with people from diverse backgrounds and be committed to equality, diversity and inclusion.
Successful completion of the programme will enable you to meet the training requirements to apply for BABCP accreditation as a Cognitive Behavioural Therapist.
Applicants must either hold a BABCP recognised Core Profession or meet BABCP Knowledge, Skills and Attitudes (KSA) requirements. KSA applicants must have completed the required portfolio before interview.
Applicants who have previously completed NHS-funded PWP training, must meet current NHS England eligibility requirements. A minimum of two years must have elapsed since the exam board date of any previous NHS funded training. Applicants who completed PWP training in 2025 must provide their exam board date within their application. To be eligible for this intake, the exam board date must be on or before 23 February 2025.
Main duties of the job
Please refer to the person specification and BABCP guidance for full eligibility requirements.
- Assess clients referred to the NHS Talking Therapies service and determine their suitability for High Intensity CBT interventions.
- Deliver evidence-based Cognitive Behavioural Therapy (CBT) to adults experiencing anxiety, depression and related common mental health difficulties.
- Develop, implement and review treatment plans, monitoring client progress and outcomes throughout treatment.
- Maintain accurate clinical records and contribute to service outcome measures and data collection requirements.
- Work collaboratively within a multidisciplinary team, supporting stepped-care pathways and appropriate referrals.
- Attend and successfully complete the University of Reading High Intensity CBT training programme, applying learning directly within clinical practice.
- Participate in regular clinical supervision, training and continuing professional development activities.
- Promote equality, diversity and inclusion, providing person-centred care to individuals from a wide range of backgrounds and communities.
- Contribute to the ongoing development and quality improvement of the NHS Talking Therapies service.
Please refer to the JD for a full list of duties and responsibilities.
About us
NHUC is a not-for-profit Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.
SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham & Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Surrey & Sussex ICB respectively. We also provide an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.
TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in Northeast Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.
NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.
NHUC is not currently a licensed sponsorship employer. As such, we are only able to progress candidates who can demonstrate an existing right to work in the UK at the time of application.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£39,959 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
U0077-26-0020
Job locations
The Meads Business Centre
19 Kingsmead
Farnborough
GU14 7SR
United Kingdom
Job description
Job responsibilities
Role Summary:
This is a training role within the NHS Talking Therapies Service (Formerly, Improving Access to Psychological Therapies Programme - IAPT). The post-holder will work within the NHS Talking Therapies service providing high intensity interventions whilst undertaking a programme of training for this role. This intensive training post will equip the post-holder to provide a cognitive behavioural therapy (CBT) service to clients with a range of problems for which CBT is demonstrated to be clinically effective. The post-holder will work in the service for 3 days of the week (inclusive of an out of hours clinic) using the newly developed skills, whilst attending the training programme for the other two days.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.
The course you will complete at the University of Reading as part of this role is a BABCP-accredited Level 2 programme. On successful completion of the course, you will meet the training requirements to apply for accreditation as a Cognitive Behavioural Therapist (CBT Therapist) with the BABCP.
Main Duties and Responsibilities:
Clinical
Accept referrals via agreed protocols within the service
Assess clients for suitability for CBT. Where the problems appear to be too complex or severe to be appropriate for a trainee therapist to refer to manager / supervisor for advice on how to manage the case
Make decisions on suitability of new referrals, adhering to the departments referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent, as necessary.
Formulate, implement, and evaluate CBT treatment plans for clients
Educate and involve family members and others in treatment as necessary, conveying CBT formulations with sensitivity in easily understood language
Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week to minimise waiting times and ensure treatment delivery remains accessible and convenient.
Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
Complete all requirements relating to data collection within the service.
Keep coherent records of all clinical activity in line with service protocols
Work closely with other members of the team ensuring appropriate step- up and step-down arrangements are in place to maintain a stepped care approach
Assess and integrate issues surrounding work and employment into the overall therapy process
Training and Supervision
Attend and fulfil all the requirements of the training course for the post
Apply learning from the training programme in practice
Receive supervision from educational providers in relation to course work to meet the required standards.
Professional
Ensure the maintenance of standards of practice according to the employer and any regulating, professional and accrediting bodies (BABCP), and keep up to date on new recommendations/guidelines set by the department of health (e.g NHS plan, National Service Framework, National Institute for Clinical Excellence).
Ensure that client confidentiality is protected at all times.
Be aware of, and keep up to date with advances in the spheres of CBT
Ensure clear professional objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development
Attend clinical/managerial supervision on a regular basis as agreed with Manager.
Participate in individual performance review and respond to agreed objectives.
Keep up to date all records in relation to Continuous Professional Development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments
Attend relevant conferences / workshops in line with identified professional objectives.
General
To contribute to the development of best practice within the service.
To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.
All employees have a duty and responsibility for their own health and safety and the health and safety of colleagues, patients and the general public.
All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (2018) and Security and Confidentiality Policies.
It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.
This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development
Job description Job responsibilities Role Summary:This is a training role within the NHS Talking Therapies Service (Formerly, Improving Access to Psychological Therapies Programme - IAPT). The post-holder will work within the NHS Talking Therapies service providing high intensity interventions whilst undertaking a programme of training for this role. This intensive training post will equip the post-holder to provide a cognitive behavioural therapy (CBT) service to clients with a range of problems for which CBT is demonstrated to be clinically effective. The post-holder will work in the service for 3 days of the week (inclusive of an out of hours clinic) using the newly developed skills, whilst attending the training programme for the other two days.The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.The course you will complete at the University of Reading as part of this role is a BABCP-accredited Level 2 programme. On successful completion of the course, you will meet the training requirements to apply for accreditation as a Cognitive Behavioural Therapist (CBT Therapist) with the BABCP. Main Duties and Responsibilities:Clinical Accept referrals via agreed protocols within the service Assess clients for suitability for CBT. Where the problems appear to be too complex or severe to be appropriate for a trainee therapist to refer to manager / supervisor for advice on how to manage the case Make decisions on suitability of new referrals, adhering to the departments referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent, as necessary. Formulate, implement, and evaluate CBT treatment plans for clients Educate and involve family members and others in treatment as necessary, conveying CBT formulations with sensitivity in easily understood language Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week to minimise waiting times and ensure treatment delivery remains accessible and convenient. Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate. Complete all requirements relating to data collection within the service. Keep coherent records of all clinical activity in line with service protocols Work closely with other members of the team ensuring appropriate step- up and step-down arrangements are in place to maintain a stepped care approach Assess and integrate issues surrounding work and employment into the overall therapy processTraining and Supervision Attend and fulfil all the requirements of the training course for the post Apply learning from the training programme in practice Receive supervision from educational providers in relation to course work to meet the required standards.Professional Ensure the maintenance of standards of practice according to the employer and any regulating, professional and accrediting bodies (BABCP), and keep up to date on new recommendations/guidelines set by the department of health (e.g NHS plan, National Service Framework, National Institute for Clinical Excellence). Ensure that client confidentiality is protected at all times. Be aware of, and keep up to date with advances in the spheres of CBT Ensure clear professional objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development Attend clinical/managerial supervision on a regular basis as agreed with Manager. Participate in individual performance review and respond to agreed objectives. Keep up to date all records in relation to Continuous Professional Development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments Attend relevant conferences / workshops in line with identified professional objectives.General To contribute to the development of best practice within the service. To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services. All employees have a duty and responsibility for their own health and safety and the health and safety of colleagues, patients and the general public. All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (2018) and Security and Confidentiality Policies. It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties. This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development
Person Specification
Experience
Essential
- Experience working in a stepped care service for anxiety and depression
- At least 4 years of demonstrable experience of working in mental health services
- Ability to meet agreed/specified service targets
- Ability to manage own caseload and time
- Able to write clear reports and letters to referrers
Desirable
- Experience of working in Primary Care Services
- Worked in a service where agreed targets in place demonstrating clinical outcomes
- Experience of working with diverse communities within a multicultural setting
Training
Essential
- Able to attend a two day per week course
- Able to complete academic components of the course
- Able to integrate training into practice
Knowledge, Communications, Interpersonal and Personal Skills
Essential
- Ability to evaluate and put in place the effect of training
- Has received training (either formal or through experience) and carried out risk assessments within scope of practice
- Able to develop good therapeutic relationships with clients
- Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- Knowledge of medication used in anxiety and depression and other common mental health problems
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
- High level of enthusiasm and motivation
- Ability to use clinical supervision and personal development positively and effectively
- Regard for others and respect for individual rights of autonomy and confidentiality
- Ability to be self-reflective, whilst working with service users, in own personal and professional development and in supervision
- Flexible in approach to the needs of the service and responsive to change
- Understands and supports principles of equality, diversity, and inclusion in the workplace.
- Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines
- Works effectively as part of a team, supports colleagues, and contributes to shared goals.
- Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism.
- Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability.
- Ability to travel to locations within locality.
Desirable
- Fluent in languages other than English
Qualifications
Essential
- A recorded/registered qualification in one of the following at graduate level in nursing, social work, occupational therapy, arts therapy or within a psychological therapy OR a minimum of 2 years post qualification experience as a Psychological Wellbeing Practitioner and relevant mental health experience and evidence of meeting the Knowledge Skills and Attitude (KSA) requirements of BABCP. Portfolio required prior to entry onto the programme
- Membership of BABCP
Person Specification Experience Essential Experience working in a stepped care service for anxiety and depression At least 4 years of demonstrable experience of working in mental health services Ability to meet agreed/specified service targets Ability to manage own caseload and time Able to write clear reports and letters to referrers Desirable Experience of working in Primary Care Services Worked in a service where agreed targets in place demonstrating clinical outcomes Experience of working with diverse communities within a multicultural setting Training Essential Able to attend a two day per week course Able to complete academic components of the course Able to integrate training into practice Knowledge, Communications, Interpersonal and Personal Skills Essential Ability to evaluate and put in place the effect of training Has received training (either formal or through experience) and carried out risk assessments within scope of practice Able to develop good therapeutic relationships with clients Demonstrates an understanding of anxiety and depression and how it may present in Primary Care Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health Knowledge of medication used in anxiety and depression and other common mental health problems Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post High level of enthusiasm and motivation Ability to use clinical supervision and personal development positively and effectively Regard for others and respect for individual rights of autonomy and confidentiality Ability to be self-reflective, whilst working with service users, in own personal and professional development and in supervision Flexible in approach to the needs of the service and responsive to change Understands and supports principles of equality, diversity, and inclusion in the workplace. Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines Works effectively as part of a team, supports colleagues, and contributes to shared goals. Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism. Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability. Ability to travel to locations within locality. Desirable Fluent in languages other than English Qualifications Essential A recorded/registered qualification in one of the following at graduate level in nursing, social work, occupational therapy, arts therapy or within a psychological therapy OR a minimum of 2 years post qualification experience as a Psychological Wellbeing Practitioner and relevant mental health experience and evidence of meeting the Knowledge Skills and Attitude (KSA) requirements of BABCP. Portfolio required prior to entry onto the programme Membership of BABCP
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Hampshire Urgent Care
Address
The Meads Business Centre
19 Kingsmead
Farnborough
GU14 7SR
United Kingdom
Employer's website
https://www.nhuc.co.uk/ (Opens in a new tab)
Employer details
Employer name
North Hampshire Urgent Care
Address
The Meads Business Centre
19 Kingsmead
Farnborough
GU14 7SR
United Kingdom
Employer's website
https://www.nhuc.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Culture Improvement Practitioner
Royal Cornwall Hospitals Trust View all jobs
Posted 8 day(s) ago
Reference: 2364505
Job summary
This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.
At Royal Cornwall Hospitals NHS Trust, we know that outstanding patient care starts with an outstanding workplace culture. As part of our ambitious Culture Transformation Programme, we are seeking two enthusiastic, innovative and motivated Culture Improvement Practitioners to join our Strategy Directorate.
This is a rare opportunity to help shape the culture of one of the South West's largest NHS organisations. Working closely with the Head of Transformation, Deputy Chief Strategy Officer, divisional leaders and colleagues across the Trust, you will play a key role in delivering our Culture Transformation Programme and embedding a culture where everyone feels cared for, listened to, valued and empowered to improve.
You will design and deliver organisational development interventions, culture improvement initiatives, coaching programmes and engaging training that support colleagues at every level of the organisation. You will also help develop and support our growing network of Culture Improvement Ambassadors, enabling sustainable cultural change across clinical, operational and corporate teams.
Main duties of the job
Supporting the delivery of RCHT's Culture Transformation Programme.
Designing and delivering culture improvement and organisational development interventions.
Coaching leaders, teams and individuals to build inclusive, compassionate and improvement-focused cultures.
Developing and facilitating engaging training sessions, workshops and large-scale culture events.
Supporting and mentoring our Culture Improvement Ambassador network.
Working alongside colleagues in Freedom to Speak Up, Patient Safety and Quality Improvement to drive sustainable cultural change.
Developing impactful communications, engagement campaigns and promotional materials.
Measuring and evaluating the impact of culture improvement activities and reporting progress to senior stakeholders.
Supporting Divisional Leadership Teams to identify cultural challenges and co-design interventions that improve colleague experience and team effectiveness.
Delivering coaching and development support to leaders and teams to embed compassionate, inclusive and improvement-focused ways of working.
Supporting the development of meaningful measures and evaluation frameworks to understand the impact of culture improvement initiatives.
Acting as a culture improvement expert and advocate across the organisation, promoting best practice and shared learning.
Building partnerships both within and beyond RCHT to share learning and best practice.
About us
Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:
- Royal Cornwall Hospital in Truro
- St Michael's Hospital in Hayle
- West Cornwall Hospital in Penzance
As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.
We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
156-8300904
Job locations
Royal Cornwall Hospital
Truro
TR1 3LJ
United Kingdom
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent relevant experience within an Organisational development / culture improvement environment o Masters level or equivalent
- Project/change management training/experience to Post Graduate degree level or equivalent experience
- Evidence or continuous professional development and up to date knowledge of best practice culture improvement science & methodologies
Desirable
- Project Management Qualification - i.e. PRINCE2 or Quality Improvement Qualification
Experience
Essential
- Experience of using and applying Organisational Development methodology and approaches
- Experience of delivering training and education + Experience of coaching
- Ability to support and facilitate large groups via workshops and multidisciplinary meetings + Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences + Highly experienced in stakeholder analysis & management across multiple sectors, at times in complex and contentious environments
- Experience in communications and stakeholder management, including assisting in producing communications plans, key messaging, and narratives + Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Problem solving: having the capacity to analyse complex problems in a logical and structured way using qualitative and quantitative information, supporting the generation of innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes cost effectively + Experience of working independently, making informed decisions, and achieving objectives whilst working with continually changing demands and priorities
- Ability to interpret national guidance to develop change programs to deliver national best practice across the organisation
Desirable
- Experience of supporting projects in complex and challenging environments + Experience of using quality improvement methodology and tools
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent relevant experience within an Organisational development / culture improvement environment o Masters level or equivalent
- Project/change management training/experience to Post Graduate degree level or equivalent experience
- Evidence or continuous professional development and up to date knowledge of best practice culture improvement science & methodologies
Desirable
- Project Management Qualification - i.e. PRINCE2 or Quality Improvement Qualification
Experience
Essential
- Experience of using and applying Organisational Development methodology and approaches
- Experience of delivering training and education + Experience of coaching
- Ability to support and facilitate large groups via workshops and multidisciplinary meetings + Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences + Highly experienced in stakeholder analysis & management across multiple sectors, at times in complex and contentious environments
- Experience in communications and stakeholder management, including assisting in producing communications plans, key messaging, and narratives + Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Problem solving: having the capacity to analyse complex problems in a logical and structured way using qualitative and quantitative information, supporting the generation of innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes cost effectively + Experience of working independently, making informed decisions, and achieving objectives whilst working with continually changing demands and priorities
- Ability to interpret national guidance to develop change programs to deliver national best practice across the organisation
Desirable
- Experience of supporting projects in complex and challenging environments + Experience of using quality improvement methodology and tools
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospital
Truro
TR1 3LJ
United Kingdom
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospital
Truro
TR1 3LJ
United Kingdom
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Self Management Facilitator
Calderdale and Huddersfield NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364503
Job summary
Are you passionate about providing the best possible care, empowering patients and delivering complex care in the community and in hospital?
Are you competent and confident in delivering care such as Insulin and medication administration, catheter and wound care, and share an interest in promoting the self care of long term conditions to patients?
Are you able to work in partnership with service users and other stakeholders in their own homes and in hospital to support goals and independence? Are you creative ?
Would you like to opportunity to learn more about:- Behavior Change, Health Coaching, Better Conversations and Motivational Interviewing ? If yes, then this may be the role for you!
This is an exciting opportunity to be part of an innovative role, within the Calderdale area, reducing demand, releasing capacity and empowering patients to self-care and promote their independence.
This job allows for innovative thinking and collaboration with other providers to support individuals with a sustainable change that means the most to them.
We are looking to recruit a highly motivated and enthusiastic staff member with excellent communication skills and a desire to work both as a team and independently.If you are interested in expanding your skills then this may be the role for you?
Due to the nature of the role it is essential that you hold a full UK driving license with access to a vehicle suitable for business use.
Good luck with your application!
Main duties of the job
Providing patient care in their own homes and in hospitals.
To work within a delegated caseload with the focus of facilitating behavioral change to promote and optimize self-care.
To communicate information to patients and carers regarding their health needs and associated treatment plans.
To report and take appropriate action regarding any change in patient condition or circumstance and communicate verbal and written information to all relevant integrated care team members.
To contribute to and support the maintaining of service standards and performance through audit and bench-marking, and to encourage colleagues and team members to do also.
To participate, as an individual and as team member, in continuous learning and reflective practice to maintain own knowledge and skills, share good practice with and provide instruction to colleagues to continually improve services.
To continue to promote patient centered care and utilize the shared decision making tools.
To actively contribute to protecting people at risk by assessing and monitoring the care environment and individuals and by following and acting on and within Safeguarding policies and procedures.
About us
We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
372-COM2796-A
Job locations
Community
Dean Clough Mills
Halifax
HX3 5AX
United Kingdom
Job description
Job responsibilities
The overall aim of the service is to work with individuals to increase their knowledge, skills and confidence to manage their long-term conditions and care needs, This role initially will pay particular emphasis to diabetes, however all long term conditions will be supported.
This is a clinical role and will involve care delivery with a behavioral change focus.
You will work closely with individuals to empower independence with their health and social care needs and use the Goal setting approach to help achieve this.
The post holder:-
- To work as part of a multidisciplinary team supporting the care of patients within the community.
- To undertake the administration of medications that are prescribed for patients on a regular basis.
- To promote self-care and education to patients.
- Be able to create a professional culture which is open to change, new ideas, concepts and innovation whilst reflecting organisational strategy and values.
Clinical duties
- The post holder will work within an agreed framework to plan, implement, and evaluate clinical and/or therapeutic activities and patient responses to activity.
- Support and assist other staff members to deliver care as delegated and directed.
- Demonstrate highly developed physical skills obtained through practice and training e.g., accuracy, dexterity and coordination to complete tests and assessments within agreed pathways of care and manipulate equipment.
- The post holder will be able to make judgement involving facts or situation which may require analysis e.g., alter programmes of activities or making clinical decisions related to specific pathway of care.
- Able to identify risk or changes in condition and is responsible for acting; advises supervising professional and accurately record all interventions.
- Provides and receives routine or sometimes complex information using persuasion, reassurance, tact and empathy and addressing barriers to understanding in order to engage the individual in their care and gain valid consent for care, record discussions in an accurate and timely manner in the individuals patient record.
- Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all aspects of their role.
- Engages and actively involves the individual and, if appropriate, their family/carer, in their assessment, programme of treatment and/or care by using person-centred techniques to promote a culture of self-care, involvement and empowerment.
- Prioritises their own workload and understands the boundaries of their practice; may plan tasks for others e.g., patients, the workload of more junior staff.
- Be responsible and accountable for clinical administration tasks and management of resources within the clinical area e.g., stock control, basic equipment cleaning, specific clinical tasks to support the smooth running of a clinic.
- To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role.
- To work as part of a multidisciplinary team supporting the care of patients within the community
Professional Duties
- Have demonstrated the proficiency to administer medications and undertake annual medicines management training.
- To be aware of and adhere to Trust Policies relating to the control and administration of drugs.
- To ensure that high standards of care are given and maintained and to act when standards are not being maintained.
- To work within the policies, procedures and guidelines of Calderdale & Huddersfield Foundation Trust.
- To participate in regular staff meetings.
- To be flexible to work within areas or departments to meet the demands of changing service needs.
- To provide mentorship and preceptorship to newly qualified staff and students, new starters and Trainee Nursing Associates encouraging an effective learning environment.
- To provide support and supervision to Health care support workers to promote their learning and development within role.
- To receive delegated duties from the supervising RN and senior colleagues, accepting those that fall within their individual competency level adhering to the NMC Delegation and Accountability tool (NMC Code 2018).
- To delegate appropriately to other team members, including Health Care assistants, family members and other lay carers adhering to the NMC Delegation and Accountability tool (NMC Code 2018).
- Recognize and work within the limits of their competence.
- To take responsibility for own continuing professional development and performance.
- Ensure that a professional service and image is maintained at all times, thereby acting as a role model to all staff.
- Ensures the effective and efficient use of resources within their own sphere of responsibility.
- Takes responsibility for their own and others health and safety in the working environment.
- Assist the audit department with compiling audit questionnaires by using knowledge of areas to be audited. Use audit tools provided by audit department to collect data.
- Participate in group reviews of services and areas as requested.
- To monitor that all policies relating to medicines are followed.
- Work with the team to produce meaningful reports on yearly /ad hoc basis.
- To participate in regular reviews of medication errors and assist and decide action plans within the reviews.
Leadership duties
- To communicate with the nurse in charge and collect data in order to participate in the smooth running and organisation of the department.
- To support junior and senior colleagues in their roles and be resilient to manage change.
- To support the department nurse in charge in risk assessment and minimization. Ensuring incidents and near misses are reported.
- To manage verbal complaints, inform nurse in charge and refer on when unable to resolve.
- To participate in the investigation of incidents/complaints as required.
- To establish and maintain effective communication, both verbal and written and relationships with multi-disciplinary team.
- To recognize, prevent where possible, and manage areas of conflict, reporting to nurse in charge if unable to resolve.
- Plan, organise and prioritize own workload effectively.
- Demonstrates resilience when responding to challenge, change and difficult situations.
- Demonstrates clinical leadership in everyday practice through identifying creative and innovative solutions, engaging in leadership development appropriate to level and encouraging development as part of the team.
Learning and Development
- Undertakes any training required to develop or maintain their proficiency within the clinical area and demonstrates competence within sphere of role/ practice.
- To undergo further training as necessary, and attend training as identified at personal development reviews.
- Reflects on and evaluates own practice and identifies areas of development by setting appropriate objectives via appraisal and clinical supervision.
- Contributes to and undertakes clinical audit.
- Assists with research project appropriate to clinical area.
- Is committed to delivering and sharing learning opportunities with students, team members and other agencies in order to develop self and others.
Working as part of a Team
- Actively works towards developing and maintaining effective clinical and corporate working relationships both within and outside the Trust including other agencies, individuals, and higher education Institutes.
- Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships.
- Actively contributes to the multi-disciplinary team supporting the patient including communication with external care providers, voluntary support services and other agencies; acting as a credible source of information for other agencies/professionals involved in the care as required.
- Work as part of a multidisciplinary team including nurses, occupational therapists, healthcare assistants, medical staff, pharmacy staff.
Managing Self
- Attend all mandatory training.
- Participate annually identifying, developing, and agreeing your own development plan with your line manager using the Trust appraisal process.
- Comply with all Trust policies, procedures, and protocols.
- Carry out duties with due regard to the Trusts Equal Opportunity Policy.
- Seek advice and support from your line manager whenever necessary.
- Seek and Participate in regular clinical supervision.
Safeguarding
- All staff members have a duty to report any concerns they have about the safety or well-being of adult service users, members of their families, including children. Employees should be aware of their roles & responsibilities to both prevent and respond appropriately to abuse. They should undertake the safeguarding training required for their particular role.
Job description Job responsibilities The overall aim of the service is to work with individuals to increase their knowledge, skills and confidence to manage their long-term conditions and care needs, This role initially will pay particular emphasis to diabetes, however all long term conditions will be supported. This is a clinical role and will involve care delivery with a behavioral change focus. You will work closely with individuals to empower independence with their health and social care needs and use the Goal setting approach to help achieve this. The post holder:- To work as part of a multidisciplinary team supporting the care of patients within the community. To undertake the administration of medications that are prescribed for patients on a regular basis. To promote self-care and education to patients. Be able to create a professional culture which is open to change, new ideas, concepts and innovation whilst reflecting organisational strategy and values. Clinical duties The post holder will work within an agreed framework to plan, implement, and evaluate clinical and/or therapeutic activities and patient responses to activity. Support and assist other staff members to deliver care as delegated and directed. Demonstrate highly developed physical skills obtained through practice and training e.g., accuracy, dexterity and coordination to complete tests and assessments within agreed pathways of care and manipulate equipment. The post holder will be able to make judgement involving facts or situation which may require analysis e.g., alter programmes of activities or making clinical decisions related to specific pathway of care. Able to identify risk or changes in condition and is responsible for acting; advises supervising professional and accurately record all interventions. Provides and receives routine or sometimes complex information using persuasion, reassurance, tact and empathy and addressing barriers to understanding in order to engage the individual in their care and gain valid consent for care, record discussions in an accurate and timely manner in the individuals patient record. Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all aspects of their role. Engages and actively involves the individual and, if appropriate, their family/carer, in their assessment, programme of treatment and/or care by using person-centred techniques to promote a culture of self-care, involvement and empowerment. Prioritises their own workload and understands the boundaries of their practice; may plan tasks for others e.g., patients, the workload of more junior staff. Be responsible and accountable for clinical administration tasks and management of resources within the clinical area e.g., stock control, basic equipment cleaning, specific clinical tasks to support the smooth running of a clinic. To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role. To work as part of a multidisciplinary team supporting the care of patients within the community Professional Duties Have demonstrated the proficiency to administer medications and undertake annual medicines management training. To be aware of and adhere to Trust Policies relating to the control and administration of drugs. To ensure that high standards of care are given and maintained and to act when standards are not being maintained. To work within the policies, procedures and guidelines of Calderdale & Huddersfield Foundation Trust. To participate in regular staff meetings. To be flexible to work within areas or departments to meet the demands of changing service needs. To provide mentorship and preceptorship to newly qualified staff and students, new starters and Trainee Nursing Associates encouraging an effective learning environment. To provide support and supervision to Health care support workers to promote their learning and development within role. To receive delegated duties from the supervising RN and senior colleagues, accepting those that fall within their individual competency level adhering to the NMC Delegation and Accountability tool (NMC Code 2018). To delegate appropriately to other team members, including Health Care assistants, family members and other lay carers adhering to the NMC Delegation and Accountability tool (NMC Code 2018). Recognize and work within the limits of their competence. To take responsibility for own continuing professional development and performance. Ensure that a professional service and image is maintained at all times, thereby acting as a role model to all staff. Ensures the effective and efficient use of resources within their own sphere of responsibility. Takes responsibility for their own and others health and safety in the working environment. Assist the audit department with compiling audit questionnaires by using knowledge of areas to be audited. Use audit tools provided by audit department to collect data. Participate in group reviews of services and areas as requested. To monitor that all policies relating to medicines are followed. Work with the team to produce meaningful reports on yearly /ad hoc basis. To participate in regular reviews of medication errors and assist and decide action plans within the reviews. Leadership duties To communicate with the nurse in charge and collect data in order to participate in the smooth running and organisation of the department. To support junior and senior colleagues in their roles and be resilient to manage change. To support the department nurse in charge in risk assessment and minimization. Ensuring incidents and near misses are reported. To manage verbal complaints, inform nurse in charge and refer on when unable to resolve. To participate in the investigation of incidents/complaints as required. To establish and maintain effective communication, both verbal and written and relationships with multi-disciplinary team. To recognize, prevent where possible, and manage areas of conflict, reporting to nurse in charge if unable to resolve. Plan, organise and prioritize own workload effectively. Demonstrates resilience when responding to challenge, change and difficult situations. Demonstrates clinical leadership in everyday practice through identifying creative and innovative solutions, engaging in leadership development appropriate to level and encouraging development as part of the team. Learning and Development Undertakes any training required to develop or maintain their proficiency within the clinical area and demonstrates competence within sphere of role/ practice. To undergo further training as necessary, and attend training as identified at personal development reviews. Reflects on and evaluates own practice and identifies areas of development by setting appropriate objectives via appraisal and clinical supervision. Contributes to and undertakes clinical audit. Assists with research project appropriate to clinical area. Is committed to delivering and sharing learning opportunities with students, team members and other agencies in order to develop self and others. Working as part of a Team Actively works towards developing and maintaining effective clinical and corporate working relationships both within and outside the Trust including other agencies, individuals, and higher education Institutes. Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships. Actively contributes to the multi-disciplinary team supporting the patient including communication with external care providers, voluntary support services and other agencies; acting as a credible source of information for other agencies/professionals involved in the care as required. Work as part of a multidisciplinary team including nurses, occupational therapists, healthcare assistants, medical staff, pharmacy staff. Managing Self Attend all mandatory training. Participate annually identifying, developing, and agreeing your own development plan with your line manager using the Trust appraisal process. Comply with all Trust policies, procedures, and protocols. Carry out duties with due regard to the Trusts Equal Opportunity Policy. Seek advice and support from your line manager whenever necessary. Seek and Participate in regular clinical supervision. Safeguarding All staff members have a duty to report any concerns they have about the safety or well-being of adult service users, members of their families, including children. Employees should be aware of their roles & responsibilities to both prevent and respond appropriately to abuse. They should undertake the safeguarding training required for their particular role.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- GCSE Maths and English Grade 9-2 (A* - E) or equivalent
- Care qualification to NVQ 3 or equivalent experience
- Must be willing to participate in any relevant training/qualification identified to develop skills required to carry out duties e.g., Foundation degree, Higher National Diploma
Desirable
- Have completed training or study in areas relevant to the role applied for or be willing to undertake
- Evidence of previous learning related to clinical area to diploma level
- Evidence of continuing professional development.
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Experience of working in health or social care settings without direct supervision
- Experience of relevant clinical area e.g., older people, pharmacy, Community.
- Experience in participating in clinical supervision.
- Experience of organising and prioritising own workload.
- Relevant experience of as part of a team.
- IT awareness and ability to use SystmOne.
- Relevant experience of working with patients and families from a range of cultures and backgrounds.
- Relevant knowledge related to best practice guidance for care of patients and their families.
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice.
- Understanding of the importance of following procedures and treatment plans
Desirable
- Skills in research and audit methodology or willing to undertake
- Experience of facilitating clinical supervision.
- Experience of participation in clinical audit.
- Experience of working without direct supervision.
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
- Experience of working in teams under appropriate supervision as part of a multidisciplinary team.
- Excellent interpersonal and communication skills. Ability to communicate effectively (written, verbal, non- verbal communication) with patients/relatives, carers and other members of the multi-disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues.
- Ability to organise and prioritise own delegated caseload.
- Ability to deal with non-routine and unpredictable nature of workload and individual patient contact
- Insight into how to evaluate own strengths and development needs, seeking advice when needed.
- Experience of providing and receiving complex, sensitive information
Desirable
- Knowledge of clinical governance and accountability
- Knowledge of national and local influences on the provision of health and social care
- Understanding of professional roles relevant to clinical area e.g., nurse, therapists, pharmacists
Person Specification QUALIFICATIONS / TRAINING Essential GCSE Maths and English Grade 9-2 (A* - E) or equivalent Care qualification to NVQ 3 or equivalent experience Must be willing to participate in any relevant training/qualification identified to develop skills required to carry out duties e.g., Foundation degree, Higher National Diploma Desirable Have completed training or study in areas relevant to the role applied for or be willing to undertake Evidence of previous learning related to clinical area to diploma level Evidence of continuing professional development. KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Experience of working in health or social care settings without direct supervision Experience of relevant clinical area e.g., older people, pharmacy, Community. Experience in participating in clinical supervision. Experience of organising and prioritising own workload. Relevant experience of as part of a team. IT awareness and ability to use SystmOne. Relevant experience of working with patients and families from a range of cultures and backgrounds. Relevant knowledge related to best practice guidance for care of patients and their families. Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice. Understanding of the importance of following procedures and treatment plans Desirable Skills in research and audit methodology or willing to undertake Experience of facilitating clinical supervision. Experience of participation in clinical audit. Experience of working without direct supervision. COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Essential Experience of working in teams under appropriate supervision as part of a multidisciplinary team. Excellent interpersonal and communication skills. Ability to communicate effectively (written, verbal, non- verbal communication) with patients/relatives, carers and other members of the multi-disciplinary team. Ability to develop effective and appropriate relationships with people, their families, carers and colleagues. Ability to organise and prioritise own delegated caseload. Ability to deal with non-routine and unpredictable nature of workload and individual patient contact Insight into how to evaluate own strengths and development needs, seeking advice when needed. Experience of providing and receiving complex, sensitive information Desirable Knowledge of clinical governance and accountability Knowledge of national and local influences on the provision of health and social care Understanding of professional roles relevant to clinical area e.g., nurse, therapists, pharmacists
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Community
Dean Clough Mills
Halifax
HX3 5AX
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Community
Dean Clough Mills
Halifax
HX3 5AX
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
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Evening Cleanliness Technician
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364502
Job summary
An opportunity is available for a Cleanliness technician to work our Evening shift Monday to Friday. We are looking for a dedicated and caring person who will take pride in cleaning to a high standard. The role is for 15 hours per week, with a potential requirement to work weekends where needed. Mondays - Thursday 5-8pm and Friday 4.30-7.30pm
The role itself is physically demanding but rewarding. Experience of cleaning in the work place and an NVQ in Housekeeping/Domestic Services is desirable but full training will be provided.
The postholder will be able to undertake certificate in Housekeeping/Domestic Services as part of their development.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
We are looking for a dedicated and caring person who will take pride in cleaning to a high standard to join our Housekeeping Team.
This is to cover all areas of cleaning, This includes, wards, departments, public areas , bathrooms and Theatres.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role and have a range of fantastic staff benefits on offer to everyone who joins RJAH.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
224-PA20260703756-B
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
To organise own day to day activities to ensure the cleanliness of the area you are assigned to under the direction of the Housekeeping Manager or Deputy. This will include cleaning areas such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, theatres and bedrooms on a frequent basis using a variety of tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items, emptying of waste bins and deep cleans (where applicable)
Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per the Work schedules provided.
To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place
To respond to any actions that may arise from cleaning monitoring audits and surface swabbing audits.
To adhere to the outlet flushing regime set out by the Trust to minimise the accumulation of Legionella bacteria in water systems in accordance with relevant technical guidance.
Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Radar.
To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
To ensure patients privacy and dignity is maintained throughout your work
To carry out your duties adhering to the Lone Working procedures as per the training given by your manager.
Report any problems that might arise from your duties.
Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
Undertake surveys as part of own role, including review/testing of new equipment.
Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
Co-operate fully when new methods of work or frequencies of cleaning are introduced.
Demonstrate own activities/tasks to new employees on a work shadowing basis.
Act as a liaison for the service by responding to ad hoc requests via the trusts paging system.
Physical Skills
Physically utilise cleaning equipment such as; pushing vacuum cleaners and trolleys, lifting buckets, mopping floors and operate cleaning machines on a frequent basis.
Safely move small items of furniture on a regular basis in adherence with Trust procedures to facilitate cleaning procedures.
Safely move bags of linen and waste bags on a regular basis in adherence with Trust procedures.
The post holder has a legal duty to take reasonable care to avoid injury to themselves and to others by their work activities or omissions, and to co-operate with their employer in the discharge of their statutory duties.
Concentration is required when preparing cleaning chemicals ensuring that the correct dosage and dilution ratios are strictly adhered to. This is essential to ensure the efficacy, quality and sustainability of the products used.
Ensure that you place hazard signs to warn other users of the area in which you are carrying out a cleaning task.
Ensure that you never leave any piece of equipment or machinery unattended where it could be a source of danger to patients, staff, carers and visitors.
Job description
Job responsibilities
To organise own day to day activities to ensure the cleanliness of the area you are assigned to under the direction of the Housekeeping Manager or Deputy. This will include cleaning areas such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, theatres and bedrooms on a frequent basis using a variety of tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items, emptying of waste bins and deep cleans (where applicable)
Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per the Work schedules provided.
To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.
To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection.
Responsible for observing and monitoring the condition of the environment you clean and report any defects that will prevent you from carrying out your duties via the Trust Estates reporting mechanism.
Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety and reporting defects via the Trust Estates reporting mechanism.
Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place
To respond to any actions that may arise from cleaning monitoring audits and surface swabbing audits.
To adhere to the outlet flushing regime set out by the Trust to minimise the accumulation of Legionella bacteria in water systems in accordance with relevant technical guidance.
Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Radar.
To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
To ensure all tasks are completed using the risk assessments and safe systems of work as instructed by your Housekeeping Manager or Deputy.
To ensure patients privacy and dignity is maintained throughout your work
To carry out your duties adhering to the Lone Working procedures as per the training given by your manager.
Report any problems that might arise from your duties.
Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering on a weekly basis or as required.
Undertake surveys as part of own role, including review/testing of new equipment.
Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.
Co-operate fully when new methods of work or frequencies of cleaning are introduced.
Demonstrate own activities/tasks to new employees on a work shadowing basis.
Act as a liaison for the service by responding to ad hoc requests via the trusts paging system.
Physical Skills
Physically utilise cleaning equipment such as; pushing vacuum cleaners and trolleys, lifting buckets, mopping floors and operate cleaning machines on a frequent basis.
Safely move small items of furniture on a regular basis in adherence with Trust procedures to facilitate cleaning procedures.
Safely move bags of linen and waste bags on a regular basis in adherence with Trust procedures.
The post holder has a legal duty to take reasonable care to avoid injury to themselves and to others by their work activities or omissions, and to co-operate with their employer in the discharge of their statutory duties.
Concentration is required when preparing cleaning chemicals ensuring that the correct dosage and dilution ratios are strictly adhered to. This is essential to ensure the efficacy, quality and sustainability of the products used.
Ensure that you place hazard signs to warn other users of the area in which you are carrying out a cleaning task.
Ensure that you never leave any piece of equipment or machinery unattended where it could be a source of danger to patients, staff, carers and visitors.
Person Specification
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience in Domestic role
- Previous experience in a hospital/healthcare environment
Skills and Competencies
Essential
- Good communication skills
- Able to follow written instructions and complete formal records.
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Knowledge
Desirable
- COSHH regulations
Person Specification
Experience
Essential
- Cleaning skills/knowledge
Desirable
- Previous experience in Domestic role
- Previous experience in a hospital/healthcare environment
Skills and Competencies
Essential
- Good communication skills
- Able to follow written instructions and complete formal records.
- Ability to undertake physical tasks
Desirable
- Working knowledge of cleaning equipment
- Ability to work alone or part of a team
Knowledge
Desirable
- COSHH regulations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Employer's website
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen road
Oswestry
SY10 7AG
United Kingdom
Employer's website
Apply Now
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Consultant Psychiatrist for Older adults in Juniper Ward
Cheshire and Wirral Partnership NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364500
Job summary
Cheshire and Wirral Partnership NHS Foundation Trust have an exciting opportunity that has arisen for a full time (10 PA's) Consultant Psychiatrist on Juniper Ward in Chester.
Juniper Ward is a mixed category open age inpatient mental health ward caring for people aged 18 and above in West Cheshire. They provide service to patients presenting with different mental disorders including affective disorder, psychosis and personality disorder where patients can be admitted informally or detained on the Mental health Act.
The successful applicant will work alongside a large and enthusiastic service of consultant colleagues working across Cheshire and Wirral Partnership Trust. In addition, the post-holder will have an important role to play in the development and delivery of psychiatry services across the footprint of Cheshire and Wirral Partnership Trust.
The consultant will participate in the Consultant Psychiatrist on-call rota.
Main duties of the job
To manage, appraise and give professional supervision to junior medical staff as agreed between consultant colleagues and the medical director and in accordance with the Trust's personnel policies and procedures. This may include assessing competences under the Modernising Medical Careers framework.
To undertake the administrative duties associated with the care of patients.
To record clinical activity accurately and comprehensively and submit this promptly to the Information Department.
To participate in service and business planning activity for the locality and, as appropriate, for the whole mental health service.
To participate in annual appraisal for consultants.
To attend and participate in the academic programme of the Trust, including lectures and seminars as part of the internal CPD programme.
To maintain professional registration with the General Medical Council, Mental Health Act Section 12(2) approval, and to abide by professional codes of conduct.
To participate annually in a job plan review with the clinical manager, which will include consultation with a relevant manager in order to ensure that the post is developed to take into account changes in service configuration and delivery associated with modernisation.
To work with local managers and professional colleagues in ensuring the efficient running of services and share with consultant colleagues in the medical contribution to management.
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Details
Date posted
25 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
373-MED1272-A RR
Job locations
Juniper Ward
Chester
CH2 1BQ
United Kingdom
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
Qualifications
Essential
- MB BS or equivalent medical qualification
Desirable
- Qualification or higher degree in medical education, clinical research or management.
- MRCPsych
- Additional clinical qualifications.
ELIGIBILITY
Essential
- Fully registered with the GMC with a licence to practise at the time of appointment.
- Included on the GMC Specialist Register OR within six months.
- Approved clinician status OR able to achieve within 3 months of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
Desirable
- In good standing with GMC with respect to warning and conditions on practice
CLINICAL SKILLS, KNOWLEDGE & EXPERIENCE
Essential
- Excellent knowledge in specialty
- Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
- Excellent oral and written communication skills in English
- Able to manage clinical complexity and uncertainty
- Makes decisions based on evidence and experience including the contribution of others
- Able to meet duties under MHA and MCA
Desirable
- Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
Trust values
Essential
- Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Person Specification
Qualifications
Essential
- MB BS or equivalent medical qualification
Desirable
- Qualification or higher degree in medical education, clinical research or management.
- MRCPsych
- Additional clinical qualifications.
ELIGIBILITY
Essential
- Fully registered with the GMC with a licence to practise at the time of appointment.
- Included on the GMC Specialist Register OR within six months.
- Approved clinician status OR able to achieve within 3 months of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
Desirable
- In good standing with GMC with respect to warning and conditions on practice
CLINICAL SKILLS, KNOWLEDGE & EXPERIENCE
Essential
- Excellent knowledge in specialty
- Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
- Excellent oral and written communication skills in English
- Able to manage clinical complexity and uncertainty
- Makes decisions based on evidence and experience including the contribution of others
- Able to meet duties under MHA and MCA
Desirable
- Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
Trust values
Essential
- Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
Address
Juniper Ward
Chester
CH2 1BQ
United Kingdom
Employer's website
https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
Address
Juniper Ward
Chester
CH2 1BQ
United Kingdom
Employer's website
https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Consultant - Respiratory Medicine
Royal Cornwall Hospitals Trust View all jobs
Posted 8 day(s) ago
Reference: 2364498
Job summary
Due to the expansion of our Respiratory Department, we are looking for a further Consultant to join our friendly team.
This is an exciting opportunity for you to use your skills and experience to further develop local services and deliver excellent care, whilst benefiting from the incredible lifestyle that Cornwall has to offer, in an organisation that values work/ life balance, with a job plan that enables you to make the most of living here.
All 10 PA job plans have 2.5 SPA as standard for new Consultants; 1.5 SPA for existing Consultants) to support professional development and quality improvement, with separate admin sessions. Additional SPA for educational, research or leadership activities are agreed in annual job plan reviews. Job plans are annualised, so that in non ward weeks, there is a day off and following the respiratory weekend on call (8am- 2pm), there are two days off. We have a generous study leave budget and study leave allowance.
We are a flexible team and although both posts are offered as substantive 10 PA jobs, we would encourage interested applicants to discuss less than full time working or fixed term appointments with us.
These roles would suit either an established Consultant looking to relocate and restore balance, or a new Consultant wanting to establish themselves in a supportive department.
Main duties of the job
This is a permanent consultant post. You must be on the specialist register or a pending a CCT date. Please check this via gmc-uk.org/doctors/ before applying as no specialist registration applications will be rejected.
The post-holders will be joining a team of seven consultant chest physicians & an associate specialist. The department has a growing complement of experienced specialist nurses, physiotherapists and a physiologist. Ward teams have a mix of trainees and recurring fellow posts & Cornwall benefits from a large pool of locums taking time out and making the most of living here. The department is based at the Royal Cornwall Hospital, in Truro, but there are opportunities to undertake community clinics throughout the county & we have a developing integrated respiratory care team.
Our main respiratory ward includes a 6 bed Higher Care Unit/ Acute Respiratory Unit, for enhanced respiratory support. We have been able to flex ward bases to accommodate covid & non -covid ARU areas when demand increases.
We offer a wide range of services including bronchoscopy, EBUS & pleural day-case clinics, with subspecialty services in lung cancer, TB, cystic fibrosis, sleep medicine, ILD, and respiratory failure including home ventilation. We have close links with Derriford hospital in Plymouth for severe asthma, Thoracic surgery and medical thoracoscopy.
We have a comprehensive mentoring programme for all new employees together with study leave and support for revalidation and CPD
About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Details
Date posted
25 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£109,725 to £145,478 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
156-MS-8316781
Job locations
Royal Cornwall Hospital
Penventinnie Lane
Truro
TR1 3LJ
United Kingdom
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right hand side
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Agency interest will not be considered until this advert has closed
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right hand side
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Agency interest will not be considered until this advert has closed
Person Specification
Qualifications
Essential
- Full GMC Registration and a licence to practice
- Entry on the GMC Specialist Register or within 6 months of interview date
Experience
Essential
- Competency in the management of all aspects of Respiratory Medicine
Desirable
- Management experience
- Teaching rxperience
Person Specification
Qualifications
Essential
- Full GMC Registration and a licence to practice
- Entry on the GMC Specialist Register or within 6 months of interview date
Experience
Essential
- Competency in the management of all aspects of Respiratory Medicine
Desirable
- Management experience
- Teaching rxperience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospital
Penventinnie Lane
Truro
TR1 3LJ
United Kingdom
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospital
Penventinnie Lane
Truro
TR1 3LJ
United Kingdom
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Consultant Child and Adolescent Psychiatrist
Cheshire and Wirral Partnership NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364495
Job summary
Cheshire and Wirral Partnership NHS Foundation Trust have an exciting opportunity that has arisen for a Full time (10 PA's) Consultant Psychiatrist in the Wirral CYPMHS 0-18 team. Once this post is filled the service will reach full medical staffing.
The successful applicant will work alongside a large and enthusiastic service of consultant colleagues working across Cheshire and Wirral Partnership Trust. In addition, the post-holder will have an important role to play in the development and delivery of psychiatry services across the footprint of Cheshire and Wirral Partnership Trust.
The consultant will participate in the Consultant Psychiatrist on-call rota.
Main duties of the job
To manage, appraise and give professional supervision to junior medical staff as agreed between consultant colleagues and the medical director and in accordance with the Trust's personnel policies and procedures. This may include assessing competences under the Modernising Medical Careers framework.To participate in service and business planning activity for the locality and, as appropriate, for the whole mental health service.To attend and participate in the academic programme of the Trust, including lectures and seminars as part of the internal CPD programme.
To maintain professional registration with the General Medical Council, Mental Health Act Section 12(2) approval, and to abide by professional codes of conduct.
To participate annually in a job plan review with the clinical manager, which will include consultation with a relevant manager in order to ensure that the post is developed to take into account changes in service configuration and delivery associated with modernisation.
To work with local managers and professional colleagues in ensuring the efficient running of services and share with consultant colleagues in the medical contribution to management.
Involvement with other CYP specialist teams (Eating Disorders, Neurodevelopmental Team, Intellectual Disabilities etc) can be discussed at job planning dependent on personal interest and service need
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Details
Date posted
25 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
373-MED1273-A RR
Job locations
Birch Centre
Birkenhead
CH42 0LQ
United Kingdom
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
ELIGIBILITY
Essential
- Fully registered with the GMC with a licence to practise at the time of appointment.
- Included on the GMC Specialist Register OR within six months
- Approved clinician status OR able to achieve within 3 months of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
Desirable
- In good standing with GMC with respect to warning and conditions on practice
CLINICAL SKILLS, KNOWLEDGE & EXPERIENCE
Essential
- Excellent knowledge in specialty
- Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
- Excellent oral and written communication skills in English
- Able to manage clinical complexity and uncertainty
- Makes decisions based on evidence and experience including the contribution of others
- Able to meet duties under MHA and MCA
Desirable
- Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
Qualifications
Essential
- MB BS or equivalent medical qualification.
Desirable
- Qualification or higher degree in medical education, clinical research or management.
- MRCPsych
- Additional clinical qualifications.
Trust Values
Essential
- Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Person Specification
ELIGIBILITY
Essential
- Fully registered with the GMC with a licence to practise at the time of appointment.
- Included on the GMC Specialist Register OR within six months
- Approved clinician status OR able to achieve within 3 months of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
Desirable
- In good standing with GMC with respect to warning and conditions on practice
CLINICAL SKILLS, KNOWLEDGE & EXPERIENCE
Essential
- Excellent knowledge in specialty
- Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
- Excellent oral and written communication skills in English
- Able to manage clinical complexity and uncertainty
- Makes decisions based on evidence and experience including the contribution of others
- Able to meet duties under MHA and MCA
Desirable
- Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
Qualifications
Essential
- MB BS or equivalent medical qualification.
Desirable
- Qualification or higher degree in medical education, clinical research or management.
- MRCPsych
- Additional clinical qualifications.
Trust Values
Essential
- Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
Address
Birch Centre
Birkenhead
CH42 0LQ
United Kingdom
Employer's website
https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
Address
Birch Centre
Birkenhead
CH42 0LQ
United Kingdom
Employer's website
https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Apply Now
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Haematology Senior Clinical Fellow
Imperial College Healthcare NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2363054
Job summary
The successful applicant will join a team of 30 registrars (deanery trainees, bone marrow transplant/CAR-T coordinators and senior clinical fellows), who are supervised by >30 haematology consultants covering the entire range of malignant, non-malignant and experimental haematology. The post holder will participate in the wider haematology on call rota, including laboratory and liaison haematology.
Applicants should have completed SHO-level training (minimum 4 years postgraduate clinical experience) in internal medicine, and/or be in an established haematology registrar role. The posts are suitable for IMT trainees who wish to gain haematology experience in order to secure a National Training Number, or for existing senior haematology trainees who wish to gain further tertiary centre experience prior to commencing a consultant post.
We also support applicants from UK trainees who are looking to undertake an OOPE, or OOPT to broaden clinical experience, and suitability qualified doctors looking to pursue GMC specialist registration via the Professional Porfolio pathway.
Main duties of the job
Senior clinical fellow posts cover inpatients, day care, outpatients, triage unit, laboratory medicine, consultative haematology on a rotational basis, with numerous opportunities to develop sub-speciality interests, eg. Bone marrow transplantation, CAR T-cell therapy, haemoglobinopathies (including gene therapy), clotting, immune haematology, clinical trials, laboratory haematology and all aspects of malignant haematology. There may be an opportunity for existing senior haematology trainees to tailor their job description towards their subspecialty of interest.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Details
Date posted
24 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
Depending on experience £45,715 - £69,976 pa + London Weighting+1 A banding
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
290-TDPB-135
Job locations
Hammersmith Hospital
Du Cane Road
London
W12 0HS
United Kingdom
Job description
Job responsibilities
Senior clinical fellow posts cover inpatients, day care, outpatients, triage unit, laboratory medicine, consultative haematology on a rotational basis, with numerous opportunities to develop sub-speciality interests, eg. Bone marrow transplantation, CAR T-cell therapy, haemoglobinopathies (including gene therapy), clotting, immune haematology, clinical trials, laboratory haematology and all aspects of malignant haematology. There may be an opportunity for existing senior haematology trainees to tailor their job description towards their subspecialty of interest.
The duration of the post is 6 months. The fellow will take part in the on-call rota with prospective cover. The post holder must be flexible and prepared to cover the clinical needs of the service on a day-to-day basis.
There is a strong emphasis on teamworking, MDT working, performance feedback, reflective practice, and well-being. The department is research active, in both clinical and academic haematology, with many opportunities to get involved, and work towards making national or international contributions in the field.
Job description
Job responsibilities
Senior clinical fellow posts cover inpatients, day care, outpatients, triage unit, laboratory medicine, consultative haematology on a rotational basis, with numerous opportunities to develop sub-speciality interests, eg. Bone marrow transplantation, CAR T-cell therapy, haemoglobinopathies (including gene therapy), clotting, immune haematology, clinical trials, laboratory haematology and all aspects of malignant haematology. There may be an opportunity for existing senior haematology trainees to tailor their job description towards their subspecialty of interest.
The duration of the post is 6 months. The fellow will take part in the on-call rota with prospective cover. The post holder must be flexible and prepared to cover the clinical needs of the service on a day-to-day basis.
There is a strong emphasis on teamworking, MDT working, performance feedback, reflective practice, and well-being. The department is research active, in both clinical and academic haematology, with many opportunities to get involved, and work towards making national or international contributions in the field.
Person Specification
Qualifications and experiance
Essential
- Excellent written and verbal communication skills.
- Full GMC registration with license to practice.
- Membership of the Royal College of Physicians MRCP (UK) or equivalent.
- Completed core medical training (4 years postgraduate experience in internal medicine) or equivalent
- Experience of teaching undergraduates and postgraduate levels
- Audit experience
- Previous clinical and laboratory haematology knowledge.
- Ability to interpret laboratory investigations independently.
- Ability to organize and prioritise workloads, run a ward round and delegate responsibility appropriately.
- Good interpersonal skills, and an ability to work co-operatively in a multidisciplinary setting.
- Working within a team, as well as using own initiative
- Understanding research methodologies and good clinical practice framework
- Commitment to high-quality patient care and CPD.
Clinical Skills
Essential
- Understanding of clinical risk management
- Competent to work without direct supervision where appropriate
- Appropriate level of clinical knowledge
- Shows knowledge of evidence-informed practice
- Shows awareness of own limitations
Academic achievements including research/publications
Essential
- Evidence of achievement appropriate to level of appointment
- Understands the principles of research
Desirable
- Experience of clinical or laboratory research
- Interest in pursuing formal research training and/or an academic career
Language
Essential
- Are able to speak and write English to the appropriate standard necessary to fulfil job requirements
Patient-Focused Skills
Essential
- Empathy, understanding, listening skills, patience, social skills appropriate to different types of patient
Person Specification
Qualifications and experiance
Essential
- Excellent written and verbal communication skills.
- Full GMC registration with license to practice.
- Membership of the Royal College of Physicians MRCP (UK) or equivalent.
- Completed core medical training (4 years postgraduate experience in internal medicine) or equivalent
- Experience of teaching undergraduates and postgraduate levels
- Audit experience
- Previous clinical and laboratory haematology knowledge.
- Ability to interpret laboratory investigations independently.
- Ability to organize and prioritise workloads, run a ward round and delegate responsibility appropriately.
- Good interpersonal skills, and an ability to work co-operatively in a multidisciplinary setting.
- Working within a team, as well as using own initiative
- Understanding research methodologies and good clinical practice framework
- Commitment to high-quality patient care and CPD.
Clinical Skills
Essential
- Understanding of clinical risk management
- Competent to work without direct supervision where appropriate
- Appropriate level of clinical knowledge
- Shows knowledge of evidence-informed practice
- Shows awareness of own limitations
Academic achievements including research/publications
Essential
- Evidence of achievement appropriate to level of appointment
- Understands the principles of research
Desirable
- Experience of clinical or laboratory research
- Interest in pursuing formal research training and/or an academic career
Language
Essential
- Are able to speak and write English to the appropriate standard necessary to fulfil job requirements
Patient-Focused Skills
Essential
- Empathy, understanding, listening skills, patience, social skills appropriate to different types of patient
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Hammersmith Hospital
Du Cane Road
London
W12 0HS
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Hammersmith Hospital
Du Cane Road
London
W12 0HS
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
Your application has been submitted.
Senior People Services Transformation Lead - Employee Relations
NHS England View all jobs
Posted 9 day(s) ago
Reference: 2363046
Job summary
The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan -- creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities. The ambition contained within the 10 Year Health Plan is to deliver a Digital 1st Strategy which willenable staff to access People services anytime and anyplace, to book annual leave, or onboard to a new organisation digitally, with virtual assistants to improve both staff and manager experience. This ambition will be delivered through the Transforming people Services Programme.
Being part of this programme is more than a transformation role; it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world.
As a Senior People Services Transformation Lead for Employee Relations, you will join one of the NHS's most ambitious and high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled employee relations services that improve staff experience, enable people professionals to focus on matters to the business whilst achieving increased operational efficiency and productivity, support better outcomes for staff, patients and communities across the country.
Main duties of the job
You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS.
We are looking for ambitious, collaborative and delivery-focused service design experts who thrive in complexity and are passionate about improving public services. The ideal candidate will bring:
- Leadership leading complex transformation, service improvement or workforce redesign programmes within large or complex organisations
- Strong understanding of HR, workforce or people services, with experience designing user-centred and digitally enabled service models
- Experience of bringing together experts and customers to develop a service or function
Working within the Service Design Team, you will collaborate with specialists and customers from across the NHS to shape future operating models and redesign how people services work at scale. This is a rare opportunity to influence strategic decisions, lead meaningful change and see the direct impact of your work across the health system.
Most importantly, you will be part of a team delivering change that improves the experience of the NHS workforce and supporting better outcomes for patients and communities nationwide.
About us
NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.
In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
We cannot offer visa sponsorship for any vacancies.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£79,504 to £91,609 a year per annum (exclusive of London Weighting)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
990-PPL-EC5628-E-ER
Job locations
This role can be based in London or Leeds, (other sites will be considered)
London or Leeds
SE1 8UG
United Kingdom
Job description
Job responsibilities
Key skills and experience required:
- Significant experience designing or transforming Employee Relations services within complex organisations, with a strong focus on creating integrated, end-to-end workforce support models
- Strong understanding of employee relations, case management, wellbeing and HR advisory services, with the ability to design joined-up services that improve consistency, efficiency and user experience
- Proven ability to work collaboratively across HR, operational, wellbeing, digital and transformation teams to deliver seamless, user-centred services that strengthen workforce experience, manager capability and staff retention
- Proven ability to collaborate across medical workforce, HR, operational, digital and transformation teams to deliver nationally consistent, user-centred services that support workforce sustainability and high-quality patient care
- Proven experience designing or delivering HR service transformation, operating model redesign or large-scale people change programmes
- Strong understanding of HR processes, service delivery models and workforce transformation within complex organisations
- Experience building user-centred services, translating operational needs and policy requirements into practical and scalable service solutions
- Strong stakeholder engagement and influencing skills, with the ability to build credibility across senior leaders, HR teams, digital partners and operational services
- Experience leading complex workshops, service design activity and collaborative problem-solving across multiple stakeholders
- Strong programme delivery and strategic planning capability, with the ability to manage priorities, risks and dependencies in a fast-paced environment
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
SecondmentsApplicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Job description
Job responsibilities
Key skills and experience required:
- Significant experience designing or transforming Employee Relations services within complex organisations, with a strong focus on creating integrated, end-to-end workforce support models
- Strong understanding of employee relations, case management, wellbeing and HR advisory services, with the ability to design joined-up services that improve consistency, efficiency and user experience
- Proven ability to work collaboratively across HR, operational, wellbeing, digital and transformation teams to deliver seamless, user-centred services that strengthen workforce experience, manager capability and staff retention
- Proven ability to collaborate across medical workforce, HR, operational, digital and transformation teams to deliver nationally consistent, user-centred services that support workforce sustainability and high-quality patient care
- Proven experience designing or delivering HR service transformation, operating model redesign or large-scale people change programmes
- Strong understanding of HR processes, service delivery models and workforce transformation within complex organisations
- Experience building user-centred services, translating operational needs and policy requirements into practical and scalable service solutions
- Strong stakeholder engagement and influencing skills, with the ability to build credibility across senior leaders, HR teams, digital partners and operational services
- Experience leading complex workshops, service design activity and collaborative problem-solving across multiple stakeholders
- Strong programme delivery and strategic planning capability, with the ability to manage priorities, risks and dependencies in a fast-paced environment
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
SecondmentsApplicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- CIPD Level 7, fellow or equivalent qualification in HR & OD.
Knowledge
Essential
- Significant experience of HR and OD and People Services within the NHS.
- Extensive knowledge and experience of working on workforce transformational programmes.
- Subject matter expertise across a number of key areas relating to:- People Services Service Design; Building Shared Services; Employee Relations
Experience
Essential
- Capable of leading transformational change to generate successful outcomes.
- Specialist expertise in Employee Relations services that create more consistent, proactive and supportive workforce experiences.
- Transforming how the NHS manages casework, wellbeing and workplace relations to reduce complexity, improve manager confidence, staff experience and improve fairness of processes to support staff retention and foster healthier, high-performing working environments across the health system.
- Significant experience designing or transforming Employee Relations services within complex organisations, with a strong focus on creating integrated, end-to-end workforce support models.
- Strong understanding of employee relations, case management, wellbeing and HR advisory services, with the ability to design joined-up services that improve consistency, efficiency and user experience.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- CIPD Level 7, fellow or equivalent qualification in HR & OD.
Knowledge
Essential
- Significant experience of HR and OD and People Services within the NHS.
- Extensive knowledge and experience of working on workforce transformational programmes.
- Subject matter expertise across a number of key areas relating to:- People Services Service Design; Building Shared Services; Employee Relations
Experience
Essential
- Capable of leading transformational change to generate successful outcomes.
- Specialist expertise in Employee Relations services that create more consistent, proactive and supportive workforce experiences.
- Transforming how the NHS manages casework, wellbeing and workplace relations to reduce complexity, improve manager confidence, staff experience and improve fairness of processes to support staff retention and foster healthier, high-performing working environments across the health system.
- Significant experience designing or transforming Employee Relations services within complex organisations, with a strong focus on creating integrated, end-to-end workforce support models.
- Strong understanding of employee relations, case management, wellbeing and HR advisory services, with the ability to design joined-up services that improve consistency, efficiency and user experience.
Employer details
Employer name
NHS England
Address
This role can be based in London or Leeds, (other sites will be considered)
London or Leeds
SE1 8UG
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Employer details
Employer name
NHS England
Address
This role can be based in London or Leeds, (other sites will be considered)
London or Leeds
SE1 8UG
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 9 day(s) ago
Reference: 2363045
Job summary
We are seeking a Salaried GP to join Jesmond Health Partnership for 6 sessions/week (negotiable).
This is an opportunity to join a supportive, high-performing GP training practice delivering care to over 27,000 patients across 4 sites in Newcastle. Our established digital-first model, AskMyGP, streamlined workflows & strong MDT help create a sustainable & rewarding working environment.
You will join a team committed to high-quality patient care, with manageable workloads, protected administration time & opportunities to develop your clinical interests.
Why Join JHP?
JHP is a well-established GP training practice with a strong focus on sustainable, high-quality care.
Our AskMyGP system & experienced workflow team help ensure patients are directed to the right clinician while reducing unnecessary administrative burden. Protected admin time is included in sessions & GPs are supported throughout the day by an experienced MTD.
We are proud to be a GP training practice & welcome involvement in teaching, supervision & mentoring.
You will work alongside GP partners, SGPs, ANPs, NAs, pharmacists, pharmacy technicians, social prescribers & skilled administrators.
We actively support professional development, including interests in teaching, leadership, quality improvement & digital innovation. Flexible working is supported where possible to promote work-life balance.
We value a collaborative&supportive culture, with shared clinical decision-making & accessible peer support throughout the day.
Main duties of the job
- Deliver safe, effective and patient-centred General Practice services.
- Manage a varied caseload via AskMyGP, telephone and face-to-face consultations.
- Assess, diagnose and manage acute and long-term conditions.
- Undertake clinical administration including results, correspondence, referrals and prescriptions.
- Work collaboratively with the multidisciplinary team to ensure patients are seen by the most appropriate clinician.
- Participate in the practice on-call rota, proportionate to sessions worked.
- Contribute to clinical governance, quality improvement and practice development.
About us
Jesmond Health Partnership is a forward-thinking GP practice serving over 27,000 patients across four sites in Jesmond and Gosforth.
We are recognised for innovation, quality and patient experience. We were the first practice in Newcastle to introduce AskMyGP and a founding partner of the local Pharmacy Hub. Around 88% of patient contacts begin online, and over 90% of patients would recommend our practice.
Our team includes 4 GP partners, 19 salaried GPs, nurses, advanced nurse practitioners, pharmacists, pharmacy technicians and a highly skilled administrative workforce. As a GP training practice, we are committed to supporting GP trainees and medical students.
If you are looking for a supportive, well-organised training practice where you can focus on high-quality patient care, we would be pleased to hear from you.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2301-26-0004
Job locations
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Gosforth Memorial Medical Centre
Church Road
Gosforth
NEWCASTLE UPON TYNE
NE3 1TX
United Kingdom
Avenue Medical Practice
5 Osborne Avenue
NEWCASTLE UPON TYNE
NE2 1PQ
United Kingdom
Jesmond Health Partnership
200 Osborne Road
NEWCASTLE UPON TYNE
NE2 3LD
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities
Provide a high standard of clinical care to patients registered with the practice.
Undertake face-to-face, telephone, and online consultations as required.
Carry out home visits where clinically appropriate.
Assess, diagnose, treat, and manage patients presenting with acute and chronic medical conditions.
Prescribe safely and appropriately in accordance with local and national guidance and the practice formulary.
Refer patients appropriately to secondary care and other healthcare professionals in line with local pathways and protocols.
Maintain accurate, contemporaneous, and comprehensive clinical records using SystmOne and any other Practice's clinical system.
Participate in doctor on-call responsibilities and other clinical rotas as agreed.
Provide health promotion and preventative care advice to patients.
Manage long-term conditions in line with evidence-based practice and national clinical guidelines.
Participate in safeguarding processes for children and vulnerable adults in accordance with practice and statutory requirements.
Support the delivery of enhanced services and other commissioned services where appropriate.
Contribute to the achievement of Quality and Outcomes Framework (QOF) and other quality improvement initiatives.
Participate in clinical audit, significant event analysis, and quality improvement activities.
Work in accordance with GMC and all relevant professional standards.
Administrative and Professional Responsibilities
Complete clinical administration in a timely manner, including referrals, prescriptions, medical reports, and correspondence.
Ensure accurate clinical coding and appropriate use of electronic patient records.
Work in accordance with practice policies, protocols, and organisational procedures.
Maintain confidentiality and comply with information governance and data protection requirements.
Participate in practice meetings, clinical meetings, educational sessions, and multidisciplinary team discussions.
Contribute to a positive and collaborative team environment.
Maintain mandatory training and continuing professional development requirements.
Participate in appraisal and revalidation processes.
Support teaching, training, and supervision activities where appropriate.
Undertake any other reasonable duties commensurate with the role.
Job description Job responsibilities Clinical Responsibilities Provide a high standard of clinical care to patients registered with the practice. Undertake face-to-face, telephone, and online consultations as required. Carry out home visits where clinically appropriate. Assess, diagnose, treat, and manage patients presenting with acute and chronic medical conditions. Prescribe safely and appropriately in accordance with local and national guidance and the practice formulary. Refer patients appropriately to secondary care and other healthcare professionals in line with local pathways and protocols. Maintain accurate, contemporaneous, and comprehensive clinical records using SystmOne and any other Practice's clinical system. Participate in doctor on-call responsibilities and other clinical rotas as agreed. Provide health promotion and preventative care advice to patients. Manage long-term conditions in line with evidence-based practice and national clinical guidelines. Participate in safeguarding processes for children and vulnerable adults in accordance with practice and statutory requirements. Support the delivery of enhanced services and other commissioned services where appropriate. Contribute to the achievement of Quality and Outcomes Framework (QOF) and other quality improvement initiatives. Participate in clinical audit, significant event analysis, and quality improvement activities. Work in accordance with GMC and all relevant professional standards.Administrative and Professional Responsibilities Complete clinical administration in a timely manner, including referrals, prescriptions, medical reports, and correspondence. Ensure accurate clinical coding and appropriate use of electronic patient records. Work in accordance with practice policies, protocols, and organisational procedures. Maintain confidentiality and comply with information governance and data protection requirements. Participate in practice meetings, clinical meetings, educational sessions, and multidisciplinary team discussions. Contribute to a positive and collaborative team environment. Maintain mandatory training and continuing professional development requirements. Participate in appraisal and revalidation processes. Support teaching, training, and supervision activities where appropriate. Undertake any other reasonable duties commensurate with the role.
Person Specification
Qualifications
Essential
- Full GMC registration
- NHS England GP Performers List
- Eligible to work as a General Practitioner in the UK
Person Specification Qualifications Essential Full GMC registration NHS England GP Performers List Eligible to work as a General Practitioner in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Jesmond Health Partnership
Address
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Employer's website
https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
Jesmond Health Partnership
Address
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Employer's website
https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 9 day(s) ago
Reference: 2363033
Job summary
An exciting opportunity has arisen for a part time Care Navigator/Administrator to join our friendly and supportive GP Surgery in Worcester.
We are looking for a candidate who has excellent communication skills, a compassionate and friendly nature and a flair for great Customer Service.
NHS or GP Practice experience is desirable but not essential as full training will be given.
Main duties of the job
Care Navigating patients either via telephone, Face to Face , Online to appropriate services either within the Surgery or to the wider network of appointments.
Booking Appointments
Dealing with daily tasks , queries and general administrative work
Coding and distributing letters received into the practice
Complete referral letters and send to appropriate organisations
Summarise new patient records following protocols
Completing medical reports & using the IGPR system
About us
We are a friendly , forward thinking practice in the heart of Worcester. We have 3 partners , 4 salaried Gps , ANP, PA & clinical pharmacist.We have a strong nursing team and a supportive reception/admin team. Also we work with the other practices of Worcester as part of the Worcester City Primary Care Network.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2882-26-0012
Job locations
29 Barbourne Road
Worcester
WR1 1RU
United Kingdom
Job description
Job responsibilities
- Provide the first point of contact for patients and visitors to the practice in a professional manner.
- Handle requests for appointments in line with practice protocol to ensure the efficient running of the practice appointment system.
- Handle home visit requests in line with practice protocol.
- Handle patient queries and enquiries efficiently, both face to face and on the telephone
- Record and communicate messages for other members of the Practice Team and other agencies accurately and without delay.
- To be the main contact point for non-clinical medication related queries from pharmacies, nursing homes, and other health care professionals, to improve the accuracy of patient medication records.
- To deal with and process requests for repeat prescriptions in an accurate and efficient manner.
- To hand out prescriptions to patients or their representatives whilst adhering to confidentiality and data protection regulations, both for regular and controlled medications.
- To develop skills whilst training and qualifying as a Practice Medicines Coordinator (PMC) and be responsible for helping the medicines management team deliver the agreed changes required to meet the prescribing targets set for the commissioning and QOF prescribing schemes.
- Respond to requests for test results from patients and give results where authorise, whilst strictly adhering to guidelines on patient confidentiality.
- Maintain accurate computerised patient records, register new patients on to clinical system, amend registration details and input clinical data in line with practice protocol.
- Deal with all appropriate tasks and items in workflow
- Maintain manual patient records in line with Practice Protocol.
- To develop own role and skills in Care Navigation using available training and support. To actively listen, signpost people to sources of help, advocacy and support, and to help people play an active role in managing their own health.
- To process clinical documents , code action and distribute as necessary
- To complete patient referral letters & send to the appropriate service
- Summarise new patient records
- Complete Medical reports and use of the IGPR system
- Be responsible for the preparation of premises for surgery, ensuring that all consulting rooms and public areas are tidied before and after each surgery session, stocking up items where necessary, in order to provide welcoming environment for patients, visitors and practice team.
- To maintain a clean environment in the surgery at all times, clearing up any mess which occurs during working hours.
- Register new patients as required and be able to explain practice arrangements. Be aware of arrangements for temporary/emergency/Out of Area and Special Allocation patients.
- Liaise with third party practitioners such as District Nurses, AVS and Ambulance Services
- Be aware and advise patients of charges for non-GMS services. Collect and administer payments for private services accordingly.
- To undertake on a fair share basis cover for Extended Access opening and additional clinics such as Flu Clinics which fall outside of core GMS contracted hours, as well as cover for colleagues planned and unplanned leave.
- When covering Extended Access opening, be responsible as a premises key holder and for setting and deactivating the security alarm system.
- To undertake all necessary training as required by the business.
- In accordance with instruction, carry out any relative duties which may be requested by the partners, doctors, practice nurses or practice manager and which may be properly deemed to be part of the role of a Receptionist in general practice.
- Remain calm and prioritise tasks whilst working in a busy environment, frequently dealing with competing demands from both patients and members of the practice and attached team.
- Maintain a professional attitude in all communication with patients and members of the practice team.
Job description
Job responsibilities
- Provide the first point of contact for patients and visitors to the practice in a professional manner.
- Handle requests for appointments in line with practice protocol to ensure the efficient running of the practice appointment system.
- Handle home visit requests in line with practice protocol.
- Handle patient queries and enquiries efficiently, both face to face and on the telephone
- Record and communicate messages for other members of the Practice Team and other agencies accurately and without delay.
- To be the main contact point for non-clinical medication related queries from pharmacies, nursing homes, and other health care professionals, to improve the accuracy of patient medication records.
- To deal with and process requests for repeat prescriptions in an accurate and efficient manner.
- To hand out prescriptions to patients or their representatives whilst adhering to confidentiality and data protection regulations, both for regular and controlled medications.
- To develop skills whilst training and qualifying as a Practice Medicines Coordinator (PMC) and be responsible for helping the medicines management team deliver the agreed changes required to meet the prescribing targets set for the commissioning and QOF prescribing schemes.
- Respond to requests for test results from patients and give results where authorise, whilst strictly adhering to guidelines on patient confidentiality.
- Maintain accurate computerised patient records, register new patients on to clinical system, amend registration details and input clinical data in line with practice protocol.
- Deal with all appropriate tasks and items in workflow
- Maintain manual patient records in line with Practice Protocol.
- To develop own role and skills in Care Navigation using available training and support. To actively listen, signpost people to sources of help, advocacy and support, and to help people play an active role in managing their own health.
- To process clinical documents , code action and distribute as necessary
- To complete patient referral letters & send to the appropriate service
- Summarise new patient records
- Complete Medical reports and use of the IGPR system
- Be responsible for the preparation of premises for surgery, ensuring that all consulting rooms and public areas are tidied before and after each surgery session, stocking up items where necessary, in order to provide welcoming environment for patients, visitors and practice team.
- To maintain a clean environment in the surgery at all times, clearing up any mess which occurs during working hours.
- Register new patients as required and be able to explain practice arrangements. Be aware of arrangements for temporary/emergency/Out of Area and Special Allocation patients.
- Liaise with third party practitioners such as District Nurses, AVS and Ambulance Services
- Be aware and advise patients of charges for non-GMS services. Collect and administer payments for private services accordingly.
- To undertake on a fair share basis cover for Extended Access opening and additional clinics such as Flu Clinics which fall outside of core GMS contracted hours, as well as cover for colleagues planned and unplanned leave.
- When covering Extended Access opening, be responsible as a premises key holder and for setting and deactivating the security alarm system.
- To undertake all necessary training as required by the business.
- In accordance with instruction, carry out any relative duties which may be requested by the partners, doctors, practice nurses or practice manager and which may be properly deemed to be part of the role of a Receptionist in general practice.
- Remain calm and prioritise tasks whilst working in a busy environment, frequently dealing with competing demands from both patients and members of the practice and attached team.
- Maintain a professional attitude in all communication with patients and members of the practice team.
Person Specification
Qualifications
Essential
- GCSE English & Maths
Desirable
- NVQ Health & Social
Experience
Essential
- Customer Service
- Good telephone Manner
- Works as part of a team
Desirable
- Experience of working in a GP Practice
Person Specification
Qualifications
Essential
- GCSE English & Maths
Desirable
- NVQ Health & Social
Experience
Essential
- Customer Service
- Good telephone Manner
- Works as part of a team
Desirable
- Experience of working in a GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Thorneloe Lodge Surgery
Address
29 Barbourne Road
Worcester
WR1 1RU
United Kingdom
Employer's website
https://www.thorneloelodgesurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Thorneloe Lodge Surgery
Address
29 Barbourne Road
Worcester
WR1 1RU
United Kingdom
Employer's website
https://www.thorneloelodgesurgery.co.uk/ (Opens in a new tab)
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Consultant in Stroke Medicine
United Lincolnshire Hospitals NHS Trust View all jobs
Posted 9 day(s) ago
Reference: 2363016
Job summary
Applications are welcomed for a Consultant Physician with an interest in Stroke Medicine post.
An exciting opportunity has arisen to join the existing Stroke team in Lincolnshire, who are a motivated, energetic team of Physicians who are committed to providing high quality services to a largely rural population. We have two substantive, full time Stroke Physician posts based at Lincoln County Hospital. The purpose of these posts is to ensure the highest quality of care is provided to the Lincolnshire population from prevention of hyper-acute treatment and all aspects of rehabilitation. The appointees will join a busy, enthusiastic and hardworking team.
This post is eligible for a Recruitment and Retention premia based at 30% of basic salary on a fixed term basis for two years as well as opportunities for developing sub-specialisations and every support being given to research interests.
Main duties of the job
Responsibilities:
- Provide in-patient and outpatient care for patients with stroke, TIA and suspected cerebrovascular disease
- Contribute to the provision of acute stroke specialist service delivering thrombolysis and other specialist treatments. Acute stroke for the Trust are currently under review in line with the Midlands and East strategic health authority Stroke review. We have functional telemedicine equipment which is used with various aspects of stroke care. Work with the rest of the clinical and managerial team to support and deliver quality improvements on the StrokeUnit and in the community
- Take an active part in undergraduate and postgraduate teaching and training
- Participate in clinical and other service activities with the object of ensuring a high standard of patient care
About us
The United Lincolnshire Hospitals NHS Trust (ULHT) is one of the largest trusts in the country. Through four main hospitals and four additional hospitals where we provide some services, we provide a comprehensive range of hospital-based medical, surgical, paediatric, obstetric and gynaecological services to the 700,000 people of Lincolnshire.
We provide a wide range of healthcare services delivered by 7,800 highly trained staff and volunteers. Our services cost over £400m each year to provide and we invest around £18m each year in improving our clinical services by replacing and upgrading our medical equipment, modernising our estate and facilities and improving our information and technology infrastructure. In an average year, we treat more than 180,000 A&E patients, nearly half a million outpatients and almost 100,000 inpatients.
For more information on what it's like to live and work in Lincolnshire please see the link below.
https://www.beinlincolnshire.com/
We offer the following unique only to Lincolnshire
Direct links to the new £21 million Lincoln Medical School via Lincoln University
The facility includes:-
-
-
- 2 x 120 capacity lecture theatres
- Seminar space
- Caf and social learning space
- Library, Science Library and Project Library
- Anatomy Suite and Clinical Skills Suite
- The entire building is designed to meet BREEAM (Building Research Establishment Environmental Assessment Method)
-
Details
Date posted
24 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
357-CLN-677-26
Job locations
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Job description
Job responsibilities
For further details regarding the job role please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further details regarding the job role please see the attached Job Description and Person Specification.
Person Specification
Qualifications & Certification
Essential
- Current valid GMC registration
- MRCP or equivalent
- Certificate of completion of specialist training (CCT) or equivalent in General Internal Medicine and Geriatric medicine, Neurology or Stroke medicine (or entry expected within six months of interview date)
Desirable
- Advanced Life Support certificate
- Higher research qualification
Clinical Experience
Essential
- Clinical experience in stroke medicine, including acute, TIA, rehabilitation and prevention
- Ability to take full and independent responsibility for clinical care of patients
- Expertise in stroke thrombolysis
Desirable
- Experience of telemedicine
- Ability to take full and independent responsibility for the management of acute medical emergencies
Management
Essential
- Evidence of understanding of the role of clinical management
- Ability to organise and prioritise workload effectively
- Ability to plan strategically and to exercise sound judgment when faced with conflicting pressures
- Ability to motivate and develop the multi-disciplinary team, balancing departmental and personal objectives
Desirable
- Management training or qualification
- Evidence of leadership in the development of clinical services
- Evidence of developing a high quality, high performance service
Clinical Effectiveness
Essential
- Evidence of contribution to effective clinical audit and clinical risk management
Teaching & Training
Essential
- Experience of undergraduate teaching and post graduate training for doctors and other disciplines
Desirable
- Teaching qualification
Research
Essential
- Understanding of the principles and applications of clinical research
Desirable
- Evidence of original research
Personal Attributes
Essential
- Enthusiasm and the ability to work under pressure
- Caring attitude to patients
- Ability to communicate effectively with colleagues, patients, relatives, GP's, nurses, other staff and agencies
Person Specification
Qualifications & Certification
Essential
- Current valid GMC registration
- MRCP or equivalent
- Certificate of completion of specialist training (CCT) or equivalent in General Internal Medicine and Geriatric medicine, Neurology or Stroke medicine (or entry expected within six months of interview date)
Desirable
- Advanced Life Support certificate
- Higher research qualification
Clinical Experience
Essential
- Clinical experience in stroke medicine, including acute, TIA, rehabilitation and prevention
- Ability to take full and independent responsibility for clinical care of patients
- Expertise in stroke thrombolysis
Desirable
- Experience of telemedicine
- Ability to take full and independent responsibility for the management of acute medical emergencies
Management
Essential
- Evidence of understanding of the role of clinical management
- Ability to organise and prioritise workload effectively
- Ability to plan strategically and to exercise sound judgment when faced with conflicting pressures
- Ability to motivate and develop the multi-disciplinary team, balancing departmental and personal objectives
Desirable
- Management training or qualification
- Evidence of leadership in the development of clinical services
- Evidence of developing a high quality, high performance service
Clinical Effectiveness
Essential
- Evidence of contribution to effective clinical audit and clinical risk management
Teaching & Training
Essential
- Experience of undergraduate teaching and post graduate training for doctors and other disciplines
Desirable
- Teaching qualification
Research
Essential
- Understanding of the principles and applications of clinical research
Desirable
- Evidence of original research
Personal Attributes
Essential
- Enthusiasm and the ability to work under pressure
- Caring attitude to patients
- Ability to communicate effectively with colleagues, patients, relatives, GP's, nurses, other staff and agencies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Employer's website
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 9 day(s) ago
Reference: 2363013
Job summary
Job description
We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical Centre based at Anglia Ruskin University. Flexibility is essential to cover shift patterns across our opening hours, which are 08:00 am to 18.30 pm Monday to Friday
This position is part time, working 23 hours per week
Monday 08:00 - 18:00
Wednesday 13:00 - 18:00
Friday 08:00 - 18:00
We strive to promote a good work life balance and have a lovely working environment. We are looking for a friendly and reliable individual to join our multi-skilled administration team.
Main duties of the job
To be the main point of contact for patients, both via telephone, online and face-to-face. It will be the successful candidates job to direct patients to the most appropriate care and manage patient queries in a positive and helpful way.
The successful candidate will be responsible for:-
- Greeting Patients and visitors
- Answering incoming telephone calls
- Booking, amend and cancelling appointments
- Processing Patient referrals
- Processing repeat prescriptions
- Registering patients
- document management
- coding records,
- liaising with external services
- booking interpreters
- dealing with test results.
- General administration
- In addition, responding to tasks from clinical and non-clinical staff
- liaising with external community services and emergency services
- Reception / admin experience would be advantageous as would previous use of SystmOne although full training will be given.
The ideal candidate will be flexible, friendly, with excellent customer service and IT skills and work well within a team, whilst also able to use their own initiative.
Previous NHS administration experience would be advantageous but full training will be given to the right person with scope for career development.
About us
This is an exciting opportunity to join our friendly, well organised GP Practice in Cambridge. The position is a varied role in a fast paced environment, which would suit a motivated person with a can-do attitude.
We have a strong supportive management team and value our staff greatly. We provide an environment where they know they are appreciated and feel empowered to ensure we are the best we can be.
Excellent training and coaching will be provided. We are looking for the right person to join our team experience in a similar role would be beneficial but not essential.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£12.71 to £14.08 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2625-26-0007
Job locations
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Anglia Ruskin University
East Road
Cambridge
CB1 1PT
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
Post Titl: Patient Services Administrator
Responsible to: Practice Manager
Job Summary
Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.
Main Duties and ResponsibilitiesPatient Care
Dealing with patients, visitors and other health professionals either in person or on the telephone
To administer the appointment booking system
To answer patient enquiries with the support of other practice staff as necessary
Administrative
- To prepare repeat prescriptions in accordance with the practice policies and protocols.
- Scanning of referral letters, medical reports etc directly into patients electronic notes.
- To prepare & process referrals using the e-referral system.
- To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
- Entering new patient registrations and updating patient information onto the database.
- To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.
Team working
- Develop, apply and disseminate to all reception team own areas of knowledge and expertise
- Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
- Understanding of requirement of confidentiality at all times
- The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
JOB DESCRIPTION
Post Titl: Patient Services Administrator
Responsible to: Practice Manager
Job Summary
Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.
Main Duties and ResponsibilitiesPatient Care
Dealing with patients, visitors and other health professionals either in person or on the telephone
To administer the appointment booking system
To answer patient enquiries with the support of other practice staff as necessary
Administrative
- To prepare repeat prescriptions in accordance with the practice policies and protocols.
- Scanning of referral letters, medical reports etc directly into patients electronic notes.
- To prepare & process referrals using the e-referral system.
- To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
- Entering new patient registrations and updating patient information onto the database.
- To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.
Team working
- Develop, apply and disseminate to all reception team own areas of knowledge and expertise
- Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
- Understanding of requirement of confidentiality at all times
- The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Excellent communication and administration skills are necessary
- Computer Literate
Desirable
- Experience and knowledge of medical terminology
- Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
- Previous experience of working with System One
Experience
Desirable
- Experience and knowledge of medical terminology preferred, but not essential.
- Experience as medical receptionist or administrator preferred, but not essential.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Excellent communication and administration skills are necessary
- Computer Literate
Desirable
- Experience and knowledge of medical terminology
- Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
- Previous experience of working with System One
Experience
Desirable
- Experience and knowledge of medical terminology preferred, but not essential.
- Experience as medical receptionist or administrator preferred, but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Red House Surgery
Address
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Employer's website
Employer details
Employer name
Red House Surgery
Address
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Bank Patient Service Advisor- Band 3
United Lincolnshire Hospitals NHS Trust View all jobs
Posted 9 day(s) ago
Reference: 2363011
Job summary
To lead on delivering care coordination activities for patients and to ensure patients receive appointments and are admitted for elective procedures in a timely manner, supporting the tracking of patients along their pathway and co-ordinating hospital appointments and procedures, in line with Patient Service Hub SOPs and SLAs.
Main duties of the job
To lead on delivering care coordination activities for patients.
To ensure patients receive appointments and are admitted for elective procedures in a timely manner.
To ensure patients receive all relevant information in a timely, accurate and effective way.
To be responsible for answering general patient enquiries, appointment/procedure queries.
To deliver passionate and strong communication between the patient (or representative), the Patient Service Hub and other Trust, Group and Healthcare services
To use Patient Service Hub information systems for the recording and reporting of clinical and performance data in accordance with the Trust's and wider Group's IT Strategy
To monitor and action booking tasks in line with Patient Services Hub SOPs and SLAs.
To escalate any issues that require escalation or oversight support to the Patient Services Supervisor and take actions as directed
To proactively flag potential RTT/CWT risks to the Patient Services Supervisor and take actions as directed
To work to reporting deadlines and inform Patient Service Supervisors in advance of potential problems and breaches.
To follow Patient Services Hub, wider Trust and wider Group procedures and protocols, for example the Elective Access Policy and Standard Trust Administration Guidelines (STAGS).
About us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£13.17 to £14.05 an hour Per hour
Contract
Bank
Working pattern
Flexible working
Reference number
357-LN-242-26-K
Job locations
Beech House
Waterside South
Lincoln
LN5 7JH
United Kingdom
Job description
Job responsibilities
Please see full JD, overview as follows:
Booking Patients - To support with booking patient appointments including Outpatients, Cancer/Diagnostic appointments, Elective theatre procedures.
Patient Contact -To contact patients, either via telephone, SMS or letter within agreed protocols, with information relevant to their appointment, procedure or any other related subject.
Communication & Relationship -To liaise with other Patient Service Hub teams and departments, as well as wider Trust/Group/Healthcare services when required.
Ensuring Data Accuracy - To be proficient in the use of Patient Services Hub care coordination systems.
Ensuring compliance with National and Local Protocols - To, in line with local procedures, indicate if asked/required the potential wait times for appointments/admissions.
General Office Duties - To work in accordance with Patient Service Hub SOPs and SLAs.
Job description
Job responsibilities
Please see full JD, overview as follows:
Booking Patients - To support with booking patient appointments including Outpatients, Cancer/Diagnostic appointments, Elective theatre procedures.
Patient Contact -To contact patients, either via telephone, SMS or letter within agreed protocols, with information relevant to their appointment, procedure or any other related subject.
Communication & Relationship -To liaise with other Patient Service Hub teams and departments, as well as wider Trust/Group/Healthcare services when required.
Ensuring Data Accuracy - To be proficient in the use of Patient Services Hub care coordination systems.
Ensuring compliance with National and Local Protocols - To, in line with local procedures, indicate if asked/required the potential wait times for appointments/admissions.
General Office Duties - To work in accordance with Patient Service Hub SOPs and SLAs.
Person Specification
Qualifications
Essential
- GCSE Grade C and above in Maths and English or equivalent
- Experience and training to NVQ Level 3 or equivalent
Desirable
- Computer Literacy and Information Technology (CLAIT)
- Basic knowledge of Medical Terminology
Previous experience
Essential
- Experience of customer care or experience of working in an office environment
- Experience of using Microsoft Office to include Excel and Outlook
Desirable
- Knowledge of experience of NHS working
Knowledge, Skills and Aptitudes
Essential
- Ability to evidence/demonstrate key values and behaviours
- Ability to prioritise own workload and work on own initiative
- Excellent oral and interpersonal communication skills, written and verbally
- Attention to detail and accuracy
Desirable
- Awareness of National and Local Targets
- Knowledge of hospital and clinical information systems (e.g. Care Flow/CRIS/Aqua)
Specific Requirements
Essential
- Ability to maintain confidentiality
- Ability to work effectively within a large team or individually
- Ability to work effectively under pressure and meet tight deadlines
- Ability and willingness to work flexibly.
- Ability to cope with sometimes distressing/emotional situations.
Person Specification
Qualifications
Essential
- GCSE Grade C and above in Maths and English or equivalent
- Experience and training to NVQ Level 3 or equivalent
Desirable
- Computer Literacy and Information Technology (CLAIT)
- Basic knowledge of Medical Terminology
Previous experience
Essential
- Experience of customer care or experience of working in an office environment
- Experience of using Microsoft Office to include Excel and Outlook
Desirable
- Knowledge of experience of NHS working
Knowledge, Skills and Aptitudes
Essential
- Ability to evidence/demonstrate key values and behaviours
- Ability to prioritise own workload and work on own initiative
- Excellent oral and interpersonal communication skills, written and verbally
- Attention to detail and accuracy
Desirable
- Awareness of National and Local Targets
- Knowledge of hospital and clinical information systems (e.g. Care Flow/CRIS/Aqua)
Specific Requirements
Essential
- Ability to maintain confidentiality
- Ability to work effectively within a large team or individually
- Ability to work effectively under pressure and meet tight deadlines
- Ability and willingness to work flexibly.
- Ability to cope with sometimes distressing/emotional situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Beech House
Waterside South
Lincoln
LN5 7JH
United Kingdom
Employer's website
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Beech House
Waterside South
Lincoln
LN5 7JH
United Kingdom
Employer's website
Apply Now
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Category Manager
Leeds and York Partnership NHS Foundation Trust View all jobs
Posted 9 day(s) ago
Reference: 2363007
Job summary
Category ManagerSpecialising in Healthcare Services and Pharmacy Services categoriesNorth of England Commercial Procurement Collaborative (NOE CPC) is a collaborative procurement organisation based in Sheffield and hosted by Leeds and York Partnership NHS Foundation Trust (LYPFT). Our aim is to deliver best value procurement outcomes for the NHS through collaborative working. A wholly NHS owned organisation NOE CPC brings together a wealth of experience, understanding and knowledge, providing collaborative procurement and commercial solutions to the wider NHS and is one of the leading players in collaborative procurement within the NHS in England.
An exciting opportunity has arisen for a Category Manager to join the Category Procurement Team at NOE CPC. Reporting to the Associate Director of Procurement you will be responsible for developing our category management approach to assigned healthcare and pharmacy service related categories, and leading the associated public procurement and category management projects in this high profile growing category area to deliver best value outcomes for our NHS and wider public sector customers and patients.
Main duties of the job
As part of the NOE CPC Category Procurement Team you will need to be able to:o Lead the delivery of complex procurement projects, in line with relevant legislation such as Public Contracts Regulations, Procurement Act and Provider Selection Regime.o Develop a category management approach in order to deliver cash releasing savings and sustainable total cost reductions for the wider public sector stakeholders in this category area. o Support and lead category specific reviews within NHS and wider public sector customers to identify process efficiencies and cost reduction opportunitieso Have considerable knowledge and expertise within this specialist category area or an equivalent area.o Have a strong customer focus, commercial acumen and a pro-active approacho Have a sound approach to contract and supplier management in this category areao Build excellent working relationships with peers, colleagues, customers and other external stakeholders at both operational and senior levels.o Have a hands-on approach and a results focused mentality.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
173-52726-COR
Job locations
Don Valley House
Sheffield
S4 7UQ
United Kingdom
Job description
Job responsibilities
As a Category Manager you will be responsible for building on an existing portfolio of framework agreements in the healthcare services & pharmacy category area and will work to ensure timely delivery of procurement and category projects against NOE CPCs workplan in line with our NHS and wider public sector customer requirements and our growth strategy.. A pro-active focus on delivery of best value outcomes for NHS is essential. Working with the Associate Director of Procurement you will develop and grow NOE CPCs impact in this category area through development of a category management approach including category strategy development and work-planning. Activity will include working in close collaboration with other procurement hubs, such as London Procurement Partnership (LPP), extensive engagement with NHS and other key stakeholders, based locally, regionally and nationally to support them in achieving cost reduction and efficiency targets. We are looking for a highly motivated, enthusiastic individual wanting to make a positive difference in the NHS. The successful candidates will be able to demonstrate strong personal skills, a sound understanding of public procurement, together with both experience and enthusiasm for the particular category area for which they are applying. They will also be an excellent communicator, have a strong customer focused ethos, and broad commercial acumen with the drive to self motivate to develop and deliver commercial opportunities.
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.All our information is available in accessible formats. Please contact the Recruitment team [email protected] to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.
This role will work closely with and support the Associate Procurement Director and will be required to build strong individual and collaborative relationships with senior level expert stakeholders in this category area, to develop and manage a portfolio of agreements and to support new procurement activity in this field. The role will include extensive engagement with NHS and wider public sector organisations both individually and collaboratively, and supplier organisations in order to ensure procurement solutions are established and appropriate strategies are developed, which genuinely meet and continue to deliver against the needs of the NHS and wider public sector.This role will include provision of expert category specific support and guidance to NHS and wider public sector organisations. Skills, experience and a passion for both procurement and this particular category area are highly desirable although not a necessity.For a further discussion regarding this role, please contact Joanne Barton, [email protected] to arrange a call.The role requires extensive travel to NHS and wider public sector / supplier organisations nationally.
Location: Work base as stated above, however NOECPC adopts an agile working policy.
**Please note any correspondence following application will be sent via trac.jobs & the Trust's Resourcing Team**
Job description Job responsibilities As a Category Manager you will be responsible for building on an existing portfolio of framework agreements in the healthcare services & pharmacy category area and will work to ensure timely delivery of procurement and category projects against NOE CPCs workplan in line with our NHS and wider public sector customer requirements and our growth strategy.. A pro-active focus on delivery of best value outcomes for NHS is essential. Working with the Associate Director of Procurement you will develop and grow NOE CPCs impact in this category area through development of a category management approach including category strategy development and work-planning. Activity will include working in close collaboration with other procurement hubs, such as London Procurement Partnership (LPP), extensive engagement with NHS and other key stakeholders, based locally, regionally and nationally to support them in achieving cost reduction and efficiency targets. We are looking for a highly motivated, enthusiastic individual wanting to make a positive difference in the NHS. The successful candidates will be able to demonstrate strong personal skills, a sound understanding of public procurement, together with both experience and enthusiasm for the particular category area for which they are applying. They will also be an excellent communicator, have a strong customer focused ethos, and broad commercial acumen with the drive to self motivate to develop and deliver commercial opportunities. We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.All our information is available in accessible formats. Please contact the Recruitment team [email protected] to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. This role will work closely with and support the Associate Procurement Director and will be required to build strong individual and collaborative relationships with senior level expert stakeholders in this category area, to develop and manage a portfolio of agreements and to support new procurement activity in this field. The role will include extensive engagement with NHS and wider public sector organisations both individually and collaboratively, and supplier organisations in order to ensure procurement solutions are established and appropriate strategies are developed, which genuinely meet and continue to deliver against the needs of the NHS and wider public sector.This role will include provision of expert category specific support and guidance to NHS and wider public sector organisations. Skills, experience and a passion for both procurement and this particular category area are highly desirable although not a necessity.For a further discussion regarding this role, please contact Joanne Barton, [email protected] to arrange a call.The role requires extensive travel to NHS and wider public sector / supplier organisations nationally. Location: Work base as stated above, however NOECPC adopts an agile working policy. **Please note any correspondence following application will be sent via trac.jobs & the Trust's Resourcing Team**
Person Specification
Qualifications
Essential
- Relevant degree and / or current MCIPS (as minimum level 4 and 5 completed and level 6 actively studying)
Skills
Essential
- Category management background & expertise within spend areas such as healthcare services, Pharmacy services or non-drug pharmacy categories (or equivalent) or demonstrable experience within a healthcare commissioning role
Experience
Essential
- Senior level procurement experience in public or private sector (experience at band 7 or above, or equivalent demonstrable salary in other sectors)
- Evidence of working with and managing diverse procurement related stakeholders and stakeholder groups (for example, customers/clients / internal / external) at both operational and senior level.
- Evidence of working with suppliers within challenging / complex markets within a procurement related context
Values
Desirable
- Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
- Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
- Tell us about a time when you showed someone kindness or understanding.
Person Specification Qualifications Essential Relevant degree and / or current MCIPS (as minimum level 4 and 5 completed and level 6 actively studying) Skills Essential Category management background & expertise within spend areas such as healthcare services, Pharmacy services or non-drug pharmacy categories (or equivalent) or demonstrable experience within a healthcare commissioning role Experience Essential Senior level procurement experience in public or private sector (experience at band 7 or above, or equivalent demonstrable salary in other sectors) Evidence of working with and managing diverse procurement related stakeholders and stakeholder groups (for example, customers/clients / internal / external) at both operational and senior level. Evidence of working with suppliers within challenging / complex markets within a procurement related context Values Desirable Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue. Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help. Tell us about a time when you showed someone kindness or understanding.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds and York Partnership NHS Foundation Trust
Address
Don Valley House
Sheffield
S4 7UQ
United Kingdom
Employer's website
https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds and York Partnership NHS Foundation Trust
Address
Don Valley House
Sheffield
S4 7UQ
United Kingdom
Employer's website
https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 9 day(s) ago
Reference: 2363004
Job summary
Job description
We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical Centre based at Anglia Ruskin University. Flexibility is essential to cover shift patterns across our opening hours, which are 08:00 am to 18.30 pm Monday to Friday
This position is part time, working 22 hours per week
Tuesday 14:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
We strive to promote a good work life balance and have a lovely working environment. We are looking for a friendly and reliable individual to join our multi-skilled administration team.
Main duties of the job
To be the main point of contact for patients, both via telephone, online and face-to-face. It will be the successful candidates job to direct patients to the most appropriate care and manage patient queries in a positive and helpful way.
The successful candidate will be responsible for:-
- Greeting Patients and visitors
- Answering incoming telephone calls
- Booking, amend and cancelling appointments
- Processing Patient referrals
- Processing repeat prescriptions
- Registering patients
- document management
- coding records,
- liaising with external services
- booking interpreters
- dealing with test results.
- General administration
- In addition, responding to tasks from clinical and non-clinical staff
- liaising with external community services and emergency services
- Reception / admin experience would be advantageous as would previous use of SystmOne although full training will be given.
The ideal candidate will be flexible, friendly, with excellent customer service and IT skills and work well within a team, whilst also able to use their own initiative.
Previous NHS administration experience would be advantageous but full training will be given to the right person with scope for career development.
About us
This is an exciting opportunity to join our friendly, well organised GP Practice in Cambridge. The position is a varied role in a fast paced environment, which would suit a motivated person with a can-do attitude.
We have a strong supportive management team and value our staff greatly. We provide an environment where they know they are appreciated and feel empowered to ensure we are the best we can be.
Excellent training and coaching will be provided. We are looking for the right person to join our team experience in a similar role would be beneficial but not essential.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£12.71 to £14.08 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2625-26-0009
Job locations
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Anglia Ruskin University
East Road
Cambridge
CB1 1PT
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
Post Titl: Patient Services Administrator
Responsible to: Practice Manager
Job Summary
Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.
Main Duties and ResponsibilitiesPatient Care
Dealing with patients, visitors and other health professionals either in person or on the telephone
To administer the appointment booking system
To answer patient enquiries with the support of other practice staff as necessary
Administrative
- To prepare repeat prescriptions in accordance with the practice policies and protocols.
- Scanning of referral letters, medical reports etc directly into patients electronic notes.
- To prepare & process referrals using the e-referral system.
- To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
- Entering new patient registrations and updating patient information onto the database.
- To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.
Team working
- Develop, apply and disseminate to all reception team own areas of knowledge and expertise
- Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
- Understanding of requirement of confidentiality at all times
- The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
JOB DESCRIPTION
Post Titl: Patient Services Administrator
Responsible to: Practice Manager
Job Summary
Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.
Main Duties and ResponsibilitiesPatient Care
Dealing with patients, visitors and other health professionals either in person or on the telephone
To administer the appointment booking system
To answer patient enquiries with the support of other practice staff as necessary
Administrative
- To prepare repeat prescriptions in accordance with the practice policies and protocols.
- Scanning of referral letters, medical reports etc directly into patients electronic notes.
- To prepare & process referrals using the e-referral system.
- To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
- Entering new patient registrations and updating patient information onto the database.
- To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.
Team working
- Develop, apply and disseminate to all reception team own areas of knowledge and expertise
- Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
- Understanding of requirement of confidentiality at all times
- The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Excellent communication and administration skills are necessary
- Computer Literate
Desirable
- Experience and knowledge of medical terminology
- Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
- Previous experience of working with System One
Experience
Desirable
- Experience and knowledge of medical terminology preferred, but not essential.
- Experience as medical receptionist or administrator preferred, but not essential.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Excellent communication and administration skills are necessary
- Computer Literate
Desirable
- Experience and knowledge of medical terminology
- Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
- Previous experience of working with System One
Experience
Desirable
- Experience and knowledge of medical terminology preferred, but not essential.
- Experience as medical receptionist or administrator preferred, but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Red House Surgery
Address
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Employer's website
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Employer name
Red House Surgery
Address
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
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Posted 9 day(s) ago
Reference: 2362988
Job summary
The role is for rotational shift team member working either, 7.30am-3.30pm or 10.30am-6.30pm, Monday to Friday.
Saturday morning surgery can be covered, paid at overtime rates Once a month there will be a Wednesday shift to work 12pm-8pm.
Overall Objective: We are looking for a courteous, efficient, and effective Receptionist to join our medical practice team. Reporting to the Practice Manager, the Receptionist will provide general assistance to the Practice team, while projecting a positive and friendly image to patients and visitors in person, via telephone, and email.
Main duties of the job
The Receptionist plays a key role in the efficient and safe running of the GP practice, providing high-quality administrative and patient-facing support while following practice policies and procedures.
Responsibilities include managing medical records, arranging off-site storage of notes, filing and scanning correspondence, handling post, emails, photocopying, and processing form requests. The Receptionist will welcome and assist patients in person and by telephone, issue repeat prescriptions with appropriate checks, and provide cover across all reception areas as required.
The role involves managing appointment and home visit requests using the practices total triage system, registering new patients, updating patient details, and processing repeat prescriptions in line with practice guidelines. A working knowledge of the practice computer systems and telephony is essential.
Additional duties include maintaining building security, restocking rooms, chaperoning patients when required, and supporting clinicians and managers with reasonable tasks.
The post-holder must maintain strict confidentiality, comply with data protection requirements, and promote health, safety, infection control, equality, and diversity. They are expected to communicate effectively with patients, carers, and colleagues, recognise alternative communication needs, and contribute to service quality through reflection, risk reporting, audits, and continuous improvement.
About us
Mayfield surgery are based in the heart of the Roehampton community and have a friendly and supportive practice team.
We are an enthusiastic and forward-thinking team of health care professionals and administrative colleagues, committed to multi-disciplinary team working and offering patient centered high quality care.
We use total a "Total triage" or "Modern general practice" pathway which ensure that all patient medical request are reviewed by a clinician, prior to appointments being offered. This means that we can ensure the patients are seen by the appropriate service.
The Practice uses Accurx and Docman for Workflow management. We also outsource medical report requests.
Practice information:
GP Training Practice
PMS Practice
Practice list size 6,800
3 Partners, 3 Salaried GPs, 1 Advance Nurse Practitioner, 1 Practice Nurse, 1 Nurse Associate, 1 Mental Health Liaison worker and 1 Drug and alcohol counsellor.
ARRS roles including Pharmacists. Social Prescriber, first contact physiotherapist, and Health and Wellbeing Coach
GP led long term condition clinics.
High QOF achievement
CQC rating of good across all areas.
Strong links with PRIME PCN, Wandsworth GP federation and Wandsworth ICB team.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience £13-13.30 per hour
Contract
Permanent
Working pattern
Full-time
Reference number
A4401-26-0010
Job locations
Mayfield Surgery
246 Roehampton Lane
London
SW15 4AA
United Kingdom
Job description
Job responsibilities
Key Responsibilities:
Administration: The Receptionist will have a thorough knowledge of all Practice procedures and work in accordance with written protocols. They will arrange sending off and delivery of notes via an offsite storage company, file and scan post in medical records, handle email, and photocopy requests, and process form requests.
Reception:The Receptionist will receive and assist patients, consulting with members of the Practice team and other healthcare professionals within the practice environment. They will hand completed repeat prescriptions to patients and check names and addresses, and be able to cover all reception positions as necessary.
Appointments:The Receptionist will process appointment requests from patients by telephone and in person and deal with home visit requests using our Total triage booking platform.
Computer: The Receptionist will be responsible for the registration of new patients through computer data entry and medical records. They will also process patients' change of address through computer data and medical records while having knowledge of the Practice area. Additionally, they will process repeat prescription requests in accordance with Practice guidelines.
Telephone:The Receptionist will have a working knowledge of the telephony system.
Other tasks:The Receptionist will restock rooms, ensure building security at all times by having thorough knowledge of doors, windows, and alarm. They will make coffee for doctors and perform other tasks allocated by the Partners or Practice Manager. They may also chaperone patients during appointments.
Confidentiality:The Receptionist will have access to confidential information relating to patients and their carers, All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:The Receptionist will assist in promoting and maintaining their own and others' health, safety, and security as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual, and the Practice Infection Control policy and published procedures. This will include using personal security systems within the workplace according to Practice guidelines, identifying the risks involved in work activities, making effective use of training to update knowledge and skills, using appropriate infection control procedures, reporting health and safety hazards and infection hazards immediately when recognized, keeping work areas clean and tidy, undertaking periodic infection control training (minimum annually), and reporting potential risks identified.
Equality and Diversity:The Receptionist will support the equality, diversity, and rights of patients, carers, and colleagues. They will act in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. They will respect the privacy, dignity, needs, and beliefs of patients, carers, and colleagues, and behave in a manner that is welcoming, non-judgmental, and respects their circumstances, feelings, priorities, and rights.
Personal/Professional Development:The Receptionist will participate in any training program implemented by the Practice as part of this employment. Such training will include participation in an annual individual performance review, taking responsibility for maintaining a record of own personal and/or professional development, taking responsibility for own development, learning, and performance, and demonstrating skills and activities to others who are undertaking similar work.
Quality:as the post-holder, you will play a crucial role in maintaining the quality of the practice. Your responsibilities include:
- Proactively identifying and reporting any quality issues and potential risks to other team members.
- Conducting regular self-assessment of your performance and taking accountability for your actions, whether directly or under supervision.
- Reflecting on your own and team activities to make suggestions for improving and enhancing the team's performance.
- Collaborating effectively with individuals in other agencies to ensure that patients' needs are met.
- Efficiently managing your time, workload, and resources to achieve the best possible outcomes.
Communication:Effective communication is essential for the success of the team, and as the post-holder, you should recognize its significance. Your duties include:
- Communicating effectively with other team members to ensure that everyone is on the same page.
- Communicating effectively with patients and their caregivers to ensure that their needs are met.
- Recognizing people's needs for alternative communication methods, such as sign language, and responding accordingly.
- Contribution to the Implementation of Services:
- As the post-holder, you will have a vital role in implementing the practice's policies, standards, and guidance. Your responsibilities include:
- Applying practice policies, standards, and guidance in your work.
- Discussing with other team members how the policies, standards, and guidelines will impact your work.
- Participating in audits when appropriate to identify areas of improvement and contribute to the overall success of the practice.
Job description Job responsibilities Key Responsibilities:Administration: The Receptionist will have a thorough knowledge of all Practice procedures and work in accordance with written protocols. They will arrange sending off and delivery of notes via an offsite storage company, file and scan post in medical records, handle email, and photocopy requests, and process form requests.Reception:The Receptionist will receive and assist patients, consulting with members of the Practice team and other healthcare professionals within the practice environment. They will hand completed repeat prescriptions to patients and check names and addresses, and be able to cover all reception positions as necessary.Appointments:The Receptionist will process appointment requests from patients by telephone and in person and deal with home visit requests using our Total triage booking platform.Computer: The Receptionist will be responsible for the registration of new patients through computer data entry and medical records. They will also process patients' change of address through computer data and medical records while having knowledge of the Practice area. Additionally, they will process repeat prescription requests in accordance with Practice guidelines.Telephone:The Receptionist will have a working knowledge of the telephony system.Other tasks:The Receptionist will restock rooms, ensure building security at all times by having thorough knowledge of doors, windows, and alarm. They will make coffee for doctors and perform other tasks allocated by the Partners or Practice Manager. They may also chaperone patients during appointments.Confidentiality:The Receptionist will have access to confidential information relating to patients and their carers, All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety:The Receptionist will assist in promoting and maintaining their own and others' health, safety, and security as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual, and the Practice Infection Control policy and published procedures. This will include using personal security systems within the workplace according to Practice guidelines, identifying the risks involved in work activities, making effective use of training to update knowledge and skills, using appropriate infection control procedures, reporting health and safety hazards and infection hazards immediately when recognized, keeping work areas clean and tidy, undertaking periodic infection control training (minimum annually), and reporting potential risks identified.Equality and Diversity:The Receptionist will support the equality, diversity, and rights of patients, carers, and colleagues. They will act in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. They will respect the privacy, dignity, needs, and beliefs of patients, carers, and colleagues, and behave in a manner that is welcoming, non-judgmental, and respects their circumstances, feelings, priorities, and rights.Personal/Professional Development:The Receptionist will participate in any training program implemented by the Practice as part of this employment. Such training will include participation in an annual individual performance review, taking responsibility for maintaining a record of own personal and/or professional development, taking responsibility for own development, learning, and performance, and demonstrating skills and activities to others who are undertaking similar work.Quality:as the post-holder, you will play a crucial role in maintaining the quality of the practice. Your responsibilities include: Proactively identifying and reporting any quality issues and potential risks to other team members. Conducting regular self-assessment of your performance and taking accountability for your actions, whether directly or under supervision. Reflecting on your own and team activities to make suggestions for improving and enhancing the team's performance. Collaborating effectively with individuals in other agencies to ensure that patients' needs are met. Efficiently managing your time, workload, and resources to achieve the best possible outcomes.Communication:Effective communication is essential for the success of the team, and as the post-holder, you should recognize its significance. Your duties include: Communicating effectively with other team members to ensure that everyone is on the same page. Communicating effectively with patients and their caregivers to ensure that their needs are met. Recognizing people's needs for alternative communication methods, such as sign language, and responding accordingly. Contribution to the Implementation of Services: As the post-holder, you will have a vital role in implementing the practice's policies, standards, and guidance. Your responsibilities include: Applying practice policies, standards, and guidance in your work. Discussing with other team members how the policies, standards, and guidelines will impact your work. Participating in audits when appropriate to identify areas of improvement and contribute to the overall success of the practice.
Person Specification
Experience
Essential
- Excellent interpersonal and communication skills.
- Strong organisational and time management skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of medical terminology and electronic medical record systems.
- Please note this list is not exhaustive. Given the continual changes within primary care and the NHS as a whole, we would expect a lead receptionist to be flexible and be able to adapt to ever changing requirements.
Desirable
- Previous experience working in a medical practice or healthcare setting is desirable but not essential.
- Good understanding of EMIS Web is desirable
Person Specification Experience Essential Excellent interpersonal and communication skills. Strong organisational and time management skills. Ability to multitask and work in a fast-paced environment. Knowledge of medical terminology and electronic medical record systems. Please note this list is not exhaustive. Given the continual changes within primary care and the NHS as a whole, we would expect a lead receptionist to be flexible and be able to adapt to ever changing requirements. Desirable Previous experience working in a medical practice or healthcare setting is desirable but not essential. Good understanding of EMIS Web is desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mayfield Surgery
Address
Mayfield Surgery
246 Roehampton Lane
London
SW15 4AA
United Kingdom
Employer's website
https://www.mayfieldsurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mayfield Surgery
Address
Mayfield Surgery
246 Roehampton Lane
London
SW15 4AA
United Kingdom
Employer's website
https://www.mayfieldsurgery.co.uk/ (Opens in a new tab)
Apply Now
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Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery View all jobs
Posted 9 day(s) ago
Reference: 2362986
Job summary
To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
The person appointed will demonstrate the ability to multitask, good timekeeping, organisation, efficiency, professionalism, and the ability to work both independently and as part of a team whilst supporting the delivery of practice policies and procedures.
The post holder will ensure practice targets are met by regularly contacting patients to attend any clinics run by the practice including, Smear tests, Diabetes, Vaccinations, New Patient Registrations, Blood Test Clinics, and by pursuing any other targets required by the practice.
Main duties of the job
Tasks would include:
All general office administrative work, assisting the medical secretary with all clerical duties, and providing front-line service to all patients and trust-related staff at reception
Greet all patients with a smile and remain polite and approachable at all times.
Provide whatever support may be required by the Clinical & Management team to enable them to effectively run and manage the surgeries, clinics & practice
Receive and appropriately direct all patients on arrival to the surgery.
Take telephone calls and messages from patients; deal with their inquiries and/or book appointments with clinicians, as appropriate whilst ensuring that the patients are served and their needs met.
Answer general patients and other inquiries
Make and amend appointments for doctors and other clinicians using EMIS Web or any other computerised system used by the practice.
Explain practice procedures to patients e.g. complaints procedures as and when required.
File /scan medical records/notes quickly, accurately & efficiently.
Maintain a tidy workspace and environment at all times - ensuring that you clear up after yourself before leaving.
Maintain full cooperation and communication between the doctors, nurses, and other practice staff regarding all practice matters.
About us
At F4HG we are committed to ensuring that all patients receive the best possible care in relation to long-term illnesses by promoting healthy living and encouraging a healthy lifestyle through various clinics and education meetings with patients is also key. Patient and Doctor face-to-face appointments are offered as well as the option for patients to speak to a doctor over the phone for their convenience to assist in their illness and health-related concerns.
The aim of the practice and the NHS England is to ensure that all residents in Newham have access to a diverse range of high-quality services, which are local to them and are linked between health and social care.
At F4HG, we are passionate about keeping our patients and staff healthy. We are committed to being role models and working as a team in order to support our patients, our colleagues, and our community. We maintain a positive attitude, show compassion, appreciate and treat everyone with respect. We are dedicated to providing an extraordinary service to all.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£27,007 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A3480-26-0006
Job locations
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Church Road Health - 1st Floor The Centre Manor Park
30 Church Road
London
E12 6AQ
United Kingdom
E7 Health - Lord Lister Health Centre
121 Woodgrange Road
London
E7 0EP
United Kingdom
Glen Road Medical Centre
Glen Road
London
E13 8RU
United Kingdom
Job description
Job responsibilities
Undertake all work in a proactive, accurate and timely manner.
Inform patients of the practice complaints procedure; assist patients in completing the complaint forms (where necessary); and pass complaints onto the complaints team (or other designated person) to log the complaint.
Record any tasks done, by e-mail or on any other system that may be required by the practice.
Complete any time sheets to record work done or correct times of arrival and departure to and from work each day as appropriate.
Undertake any work delegated to you by other Supervisors, Managers, Administrators, as and when requested, in a proactive and timely manner.
Attend practice meetings - as per practice meeting schedule. This may require you to be flexible about your hours in order to enable you to regularly attend these meetings.
Participate in any practice development away days.
Carry out any reasonable management instruction in a proactive and timely manner in order to facilitate the smooth running of the practice.
Undertake any other tasks consistent with this role as required by the Partners, and any other Managers in the organisation.
Any staff member can be called upon by a clinician (doctor / nurse / healthcare assistant) from time to time to Chaperone a patient during a physical examination ensuring that the Chaperone policy is adhered to at all times.
Ensure all consulting rooms, waiting rooms, and offices are clean, tidy, stocked up prior to each surgery session.
Ensure that all of the appropriate patient related forms are available as and when they may be needed & are avaiilable via our website.
Support and participate in the practices Health and Safety procedures.
Attend basic life support, safeguarding and any other training required, as and when requested by the organisation.
Ensure all appropriate security measures are carried out daily i.e. all rooms are secured, locked and any alarm systems are activated.
Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Maintain the confidentiality of all personal data both electronic and manual in line with data protection legislation.
Carry out their duties and responsibilities, at all times, in line with Data Protection Legislation.
Encourage and develop teamwork within the practice.
Participate in practice meetings and practice management meetings, reporting progress when required.
Participate in audits and inspections as appropriate.
Work closely with the doctors, nurses and managers in the setting up and/or improving of practice systems for monitoring/measuring performance
Ensure that all Practice Policies are fully implemented
Support, Manage and Train the practice administrative team.
Undertake personal development courses designed to support the role of administrative staff where available.
Job description
Job responsibilities
Undertake all work in a proactive, accurate and timely manner.
Inform patients of the practice complaints procedure; assist patients in completing the complaint forms (where necessary); and pass complaints onto the complaints team (or other designated person) to log the complaint.
Record any tasks done, by e-mail or on any other system that may be required by the practice.
Complete any time sheets to record work done or correct times of arrival and departure to and from work each day as appropriate.
Undertake any work delegated to you by other Supervisors, Managers, Administrators, as and when requested, in a proactive and timely manner.
Attend practice meetings - as per practice meeting schedule. This may require you to be flexible about your hours in order to enable you to regularly attend these meetings.
Participate in any practice development away days.
Carry out any reasonable management instruction in a proactive and timely manner in order to facilitate the smooth running of the practice.
Undertake any other tasks consistent with this role as required by the Partners, and any other Managers in the organisation.
Any staff member can be called upon by a clinician (doctor / nurse / healthcare assistant) from time to time to Chaperone a patient during a physical examination ensuring that the Chaperone policy is adhered to at all times.
Ensure all consulting rooms, waiting rooms, and offices are clean, tidy, stocked up prior to each surgery session.
Ensure that all of the appropriate patient related forms are available as and when they may be needed & are avaiilable via our website.
Support and participate in the practices Health and Safety procedures.
Attend basic life support, safeguarding and any other training required, as and when requested by the organisation.
Ensure all appropriate security measures are carried out daily i.e. all rooms are secured, locked and any alarm systems are activated.
Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Maintain the confidentiality of all personal data both electronic and manual in line with data protection legislation.
Carry out their duties and responsibilities, at all times, in line with Data Protection Legislation.
Encourage and develop teamwork within the practice.
Participate in practice meetings and practice management meetings, reporting progress when required.
Participate in audits and inspections as appropriate.
Work closely with the doctors, nurses and managers in the setting up and/or improving of practice systems for monitoring/measuring performance
Ensure that all Practice Policies are fully implemented
Support, Manage and Train the practice administrative team.
Undertake personal development courses designed to support the role of administrative staff where available.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Literate and able to perform numerical calculations
Desirable
- Graduate
- Computing Skills
Experience
Essential
- Comfortable working with computers and being computer literate.
- Having compassion, patience, empathetic and caring approach to all pateints.
Desirable
- Experience using EMIS Web
- Working in General Practice or the NHS
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Literate and able to perform numerical calculations
Desirable
- Graduate
- Computing Skills
Experience
Essential
- Comfortable working with computers and being computer literate.
- Having compassion, patience, empathetic and caring approach to all pateints.
Desirable
- Experience using EMIS Web
- Working in General Practice or the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
First 4 Health Group - Stratford Village Surgery
Address
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Employer's website
https://www.first4healthgroup.co.uk (Opens in a new tab)
Employer details
Employer name
First 4 Health Group - Stratford Village Surgery
Address
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Employer's website
https://www.first4healthgroup.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Trainee CBT Therapist - Strides Eating Disorder Service
Central and North West London NHS Foundation Trust View all jobs
Posted 9 day(s) ago
Reference: 2362983
Job summary
This is a training post within the Strides Eating Disorder Service. The role is offered as a 24-month fixed term appointment, providing the successful candidate with the opportunity to apply for a substantive Psychological Therapist post within the service upon completion, subject to service need.
The post-holder will work within the service providing formal psychological interventions whilst undertaking a programme of training for this role. This intensive training post will equip the post-holder to provide a cognitive behavioural therapy (CBT) service to clients with a range of complex problems for which CBT is demonstrated to be clinically effective. The post- holder will work in the service for -4 days of the week using the newly developed skills whilst attending the training programme for the other day.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities
Main duties of the job
-
Accept referrals via agreed protocols within the service
-
Make decisions on suitability of new referrals
-
Assess clients for suitability for CBT.
-
Formulate, implement and evaluate therapy programmes for clients.
-
Educate and involve family members and others in treatment as necessary, conveying CBT formulations with sensitivity in easily understood language.
-
To be responsible for implementing interventions for individuals, carers, families and groups, within and across teams employed individually and in synthesis.
-
To evaluate and make decisions about treatment options, taking into account both theoretical and therapeutic models and highly complex factors.
-
Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times.
-
Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
-
To liaise with other clinicians involved in the patient's care.
-
Keep coherent records of all clinical activity in line with service protocols
-
To undertake risk assessment and risk management for individual clients.
-
To communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of clients under their care and to monitor progress during the course of both uni- and multi-disciplinary care.
About us
Teaching, training and supervision
-
To receive regular clinical professional supervision from senior clinician.
-
Receive supervision from educational providers in relation to course work to meet the required standards for accreditation.
-
Attend and fulfil all the requirements of the training element of the post
-
Apply learning from the training programme in practice
-
To attend Staff Group with other colleagues in the service when possible .
-
To undertake all mandatory training that is relevant to the post, including updates.
Management, recruitment, policy and service development:
-
To advise both service and professional management on those aspects of the service where psychological and/or organisational matters need addressing.
Research and service evaluation
-
To utilise theory, evidence-based literature and research to support evidence based practice in work
-
To undertake appropriate research/audit and provide research.
-
To undertake project management, including complex audit and service evaluation.
-
To familiarise themselves with, and to comply with, the Trust's requirements on research governance.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Per annum incl. HCAS
Contract
Fixed term
Duration
24 months
Working pattern
Full-time
Reference number
333-G-ED-0497
Job locations
Roxborough Road
13-17 Roxborough Road
Harrow
HA11NS
United Kingdom
Job description
Job responsibilities
The post will be within the Support to Recovery in Disordered Eating Service (STRIDES) which works with adults aged 16+with mild to moderate eating difficulties, across the boroughs of Westminster, Kensington & Chelsea, Brent, Harrow and Hillingdon. Travel to a range of different working sites is required.
Job description
Job responsibilities
The post will be within the Support to Recovery in Disordered Eating Service (STRIDES) which works with adults aged 16+with mild to moderate eating difficulties, across the boroughs of Westminster, Kensington & Chelsea, Brent, Harrow and Hillingdon. Travel to a range of different working sites is required.
Person Specification
Qualifications
Essential
- A recorded/registered qualification in one of the following at graduate level in mental health or learning disability nursing, social work, counselling (accredited level), occupational therapy, arts therapy, medicine (psychiatry / general practice), psychological therapy (UKCP registered), Psychology (clinical, counselling, forensic or health). Please see the BABCP website for more detail of accepted qualifications. OR ? Evidence of meeting the Knowledge Skills and Attitude (KSA) requirements of BABCP
Desirable
- Experience working in a service for severe mental health problems
Knowledge/ Experience
Essential
- Demonstrable experience of working in mental health services
- Ability to meet agreed/specified service targets
- Ability to manage own caseload and time
- Demonstrates high standards in written communication
- Able to write clear reports and letters to referrers
Desirable
- Experience of working in Eating Disorder Services
- Worked in a service where agreed targets in place demonstrating clinical outcomes
Skills and Competencies
Essential
- Ability to evaluate and put in place the effect of training
- Computer literate
- Excellent verbal and written communication skills
- Has received training (either formal of through experience) and carried out risk assessments within scope of practice
- Able to develop good therapeutic relationships with clients
Knowledge
Essential
- Demonstrates an understanding of a range of mental health difficulties and how it may present in Secondary Care
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
Desirable
- Knowledge of medication used in anxiety and depression and other mental health problems
Person Specification
Qualifications
Essential
- A recorded/registered qualification in one of the following at graduate level in mental health or learning disability nursing, social work, counselling (accredited level), occupational therapy, arts therapy, medicine (psychiatry / general practice), psychological therapy (UKCP registered), Psychology (clinical, counselling, forensic or health). Please see the BABCP website for more detail of accepted qualifications. OR ? Evidence of meeting the Knowledge Skills and Attitude (KSA) requirements of BABCP
Desirable
- Experience working in a service for severe mental health problems
Knowledge/ Experience
Essential
- Demonstrable experience of working in mental health services
- Ability to meet agreed/specified service targets
- Ability to manage own caseload and time
- Demonstrates high standards in written communication
- Able to write clear reports and letters to referrers
Desirable
- Experience of working in Eating Disorder Services
- Worked in a service where agreed targets in place demonstrating clinical outcomes
Skills and Competencies
Essential
- Ability to evaluate and put in place the effect of training
- Computer literate
- Excellent verbal and written communication skills
- Has received training (either formal of through experience) and carried out risk assessments within scope of practice
- Able to develop good therapeutic relationships with clients
Knowledge
Essential
- Demonstrates an understanding of a range of mental health difficulties and how it may present in Secondary Care
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
Desirable
- Knowledge of medication used in anxiety and depression and other mental health problems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Roxborough Road
13-17 Roxborough Road
Harrow
HA11NS
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Roxborough Road
13-17 Roxborough Road
Harrow
HA11NS
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
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Occupational Therapist - Surrey Prisons
Central and North West London NHS Foundation Trust View all jobs
Posted 9 day(s) ago
Reference: 2362982
Job summary
Make a Difference with CNWL Health & Justice
CNWL is aTop Employer Award Winner, delivering high-quality healthcare to diverse communities across London and beyond. We are looking for a motivated and compassionateOccupational Therapist to join our supportive Health & Justice team across the Surrey Prisons Cluster.
This is a unique opportunity to make a real difference to the lives of people in secure settings, helping to improve health outcomes, promote wellbeing and reduce health inequalities. Working within our prison healthcare service, you will be part of a forward-thinking multidisciplinary team providing high-quality care across a 7-day service.
Guided by our motto,"Caring, Not Judging,"we work alongside the criminal justice system and partner agencies to deliver responsive, person-centred primary care and mental health services that support recovery,rehabilitationand social inclusion.
Join an award-winning team where your skills, compassion andexpertisecan have a lasting impact.
Find out whatit'slike to work with us:Hear from our Health & Justice staff
Main duties of the job
The Occupational Therapist (OT) will oversee the development and implementation of occupational therapy within the mental health serviceswithin their location(s) of work. They will be supported by a Band 7 OT who will be overseeing the growth of OTservicesin our Surrey prisons.
They will manage a caseload ofpatientsin prison with complex, severe and enduring mental health needs, providing interventions which support and promote improved health. The caseload will be OT specific work, utilising an effective referral process. They will also provide input into the Neurodiverse pathway of care.
The post holder will work in conjunction with the multi-disciplined team to promote the understanding of the OT perspective and its application to working with this client group.
The post holder will workalongsidesenior staff in the MDT to support the development of services. They will also support directorate wide development of OT as part of a supportive and friendly Health and Justice OT network.
The post holder will provide an Occupational Therapy perspective whilst engaging and contributing to professional meetings such as CPA, multi-agency case reviews, risk management meetings, and any other meetings related to the care and treatment of the prisoners in our care.
The post holder will also act as an educator to students on practice placement, as part of the AHP fair share agreement.
About us
Why Join Our Team?
At CNWL, we are committed to supporting your wellbeing,development and career progression. You'llbenefitfromregular supervision,personalised development plans,specialist training opportunities,preceptorshipprogrammesandrevalidation support,helping you achieve your professional goals.
We value and celebrate our staff through initiatives such as ourHidden Gem Awardsand annual staff recognition events.You'llalso have access to a wide range of health and wellbeing services, ensuring you feel supported both at work and beyond.
ThroughMyTrustBenefits, you and your family can access over 1,400 discounts on shopping, travel, entertainment and dining, alongside free online learning resources to support your personal and professional development.
Staff based at our Surrey sites enjoyadditionalbenefits, includingfree onsite parkingandcomplimentary access to leisure facilities, making it easier to stay active, prioritise wellbeing and save money.
Join an award-winning organisation whereyou'llfeel valued, supported and empowered to make a real difference every day.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year per annum inc. HCAS (pro rata if P/T)
Contract
Permanent
Working pattern
Full-time
Reference number
333-D-HJ-2072-A
Job locations
HMP Downview
Surrey
SM2 5PJ
United Kingdom
Job description
Job responsibilities
Clinical
- To providespecialist OT clinical knowledge in theassessment,treatment & evaluation of people within prison. Applying anunderstanding of the effects of multiple,enduring & complex mental health needs onoccupational performance.
- To carry out mental health & risk assessment, for a caseload of service users & offer regular monitoring of mental state.
- To work autonomously providing clinical professional judgement in clinical cases & referring to team members when necessary.
- To contribute in the development of specialist individual & group programmes, supporting service users in achieving valued goals & satisfactory occupational performance outcome. Providing advice & support on lifestyle changes &d adaptations where necessary.
- To select & use validated, evidence based standardised assessment tools (Occupational Therapy assessment, screening tools, sensory profiles etc) routinely &, exhibit, advanced clinical reasoning skills.
- To monitor & evaluate the effectiveness of occupational therapy interventions & the agreed mental health interventions against clear aims.
- To facilitate smooth transitions for service users between prisons & different service settings (i.e. prison to community). Establishing links & working in collaboration with partner agencies in order to contribute & manage aspects of an individuals care plan.
- To support service users & colleagues in ensuring care plans are developed in partnership with service users & that they reflect personal recovery goals. These should be strengths-based & oriented towards reinforcing a positive identity and developing valued social roles.
- To provide carewhich is culturallyappropriate & sensitive,demonstrates trauma awareness & recognises the needs of the individual with regards to accessibility
- To proactively undertake & ensure rigorous risk assessment & risk management strategies are applied. To ensure maximum risk tolerance facilitates the individuals recovery, in line with risk policies & local guidelines.
- To be aware of & sensitive to safeguarding needs at all times, & knowledgeable both about potential indicators of abuse or neglect & about what to do if they had concerns about apersons welfare.
- To facilitate the development of, & to work within, clinical pathways & protocols with particular reference to the CNWL Occupational Therapy care pathways & the Health and Justice OT pathway.
- To be aware of medication issues in line with the CNWL OT Medication Management guidelines
- To provide specialist OT input into the Neurodiverse pathway, working alongside CNWL colleagues & HMPPS Neurodiverse Service Manager for each site.
Communication
- Todemonstrate excellent communication skills with service users, forming positive therapeutic relationships, using warmth & empathy, enabling service user empowerment.
- To develop & maintaineffective professional communication structures withother professionals & agencies in order to ensure a comprehensive & consistent approach to client care.
- To provide & receive highly complex, sensitive, condition related or distressing/unwelcome information to service users and carersdemonstratingempathy and reassurance.
- To ensure careful & efficient forms of communication skills when assessing & managing risk procedures within & beyond the prison service, inlinewith confidentiality agreements.
- To demonstrateskills and resourcefulness in communication when barriers to understanding are present.
- To promote the role of OT within services;representingan OT clinical perspective in all clinical meetings
- To participatein OT, multi-disciplinary, clinical and business meetings
- To ensure timely response to emails & requests for information.
- To work in close co-operation with OT colleagues within the Trust contributing to relevant OT business/training meetings, both locally & trust-wide.
- To provide feedback, to OT & MDT colleagues, from specialist interest groups & committees.
Documentation
- To ensure that up to date,accurate,concise & informative records are written & maintained in the service users notes, on Prison & health care systems (CNOMIS and System One).
- To attend & actively participatein relevant meetings,conferences & events, relating topatients health & care programmes.
- To maintainaccurate supervision records (junior staff & students) as defined in the Trust OT Guidelines, including the maintenance of a supervision record log.
ManagementAndLeadership
- To provide input into the recruitment of staff whereappropriate.
- To contribute to the writing of local protocols with regard tospecialist OT knowledge.
- To participate in OT & department specific training packages to promote awareness & understanding of health wellbeing within a prison population.
Personal and Professional Development
- To keep abreast of changing clinical practice, new developments,evidence based practice & research
- To contribute to activities, which continue to build on a culture of shared learning & evidence basedpractice
- To undertake activities of Continuous Professional Development including identifying own learning needs & recording learning outcomes in a portfolio.
- To assume personal responsibility for maintaininga working knowledge of new statutory guidelines that influence clinical practice.
- To maintain a professional knowledge base & act as a resource to others regardingspecialist areas of expertise i.e. occupational therapy, perinatal mental health conditions, parent infant interaction, child development, parenting skills assessment, health promotion,recovery & social inclusion.
Supervision and Appraisal
- To review & reflect on own practice & performance; & that of others, through effective use of supervision, reflective practice, operational management supervision, CPD & appraisal
- To participatein the Trusts supervision and appraisal systems in conjunction with service managers/Head Occupational Therapist, ensuring that relevant training needs areidentifiedand met throughtimelyaccess/delivery.
- To ensure a robust framework for the provision of regular and qualitative supervision and appraisal for students, junior staff, volunteers & sessional workers as required.
- To offer learning and development opportunities to other professionals with regard tooccupation within perinatal mental health, and other OT specialist skills
- To be an educator for OT students on practice placement, in line with local guidelines, ensuring that practice placement educators facilitateplacements for the required number of weeks as per the AHP fair share agreement.
- To contribute to effective peer supervision if relevant
- To ensure timelybooking and attendance of mandatory and statutory training. Failure to do this mayprecludefurther learning and development opportunities.
- To contribute to multi-disciplinary training initiatives
Clinical Governance
- To be knowledgeable about best practise for safeguarding, with support of supervision and the directorate Safegaurdinglead and support forums
- To apply national and Trust wide guidelines/standards of practice in line with Trust and the Royal College of Occupational Therapists standards and guidelines
- To work as an autonomous practitioner, assuming accountability for own clinical practice
- To maintainand observe confidentiality of all information relating to service users as laid down in the confidentiality and Caldecott principles.
- To ensure compliance with relevant guidelines and policies e.g. safety and risk, DOLS, care act, Mental Health Act etc.
Service Development and Delivery
- To contribute, as part of the MDT to new initiatives and service development
- To ensure comprehensive knowledge of the services KPIs, quality and performance initiatives; ensuringtimelyresponse and contribution of the OT Service provision.
- To ensure comprehensive knowledge of the Trust Recovery agenda e.g. Recovery and Wellbeing College
- To contribute to defined projects as directed by the Health and Justice Lead Occupational Therapist
- To contribute to and participate, as a member of the multi-disciplinary team, to the operational design and delivery of quality improvement initiatives within the service
- To autonomously maintaina working knowledge of new statutory guidelines, particularly those relating to perinatal mental health
- To take an active role in seeking user, carerandstakeholdersfeedback to help shape and influence the further development of the services.
Research AndDevelopment
- To participate in local & Trust-wide OT service activities that promote & contribute to the building of knowledge & evidence base for the benefit of the professional body of occupational therapy.
- To include making use of the support networks available throughout the Trust e.g. Special Interest Groups, forums andsub groups; & MDT team training sessions
- To undertake, participate in &disseminate research & audit activities in line with local service priorities.
- To participate in & implement service activities related to clinical effectiveness via evaluation, audit, research & evidence basedpractice; ensuring active participation of the OT Team in such activities.
- To take a lead, within the MDT, in promoting a culture that focuses on all service users occupational needs, recovery principles & social inclusion
Professional Ethics
- To adhere to the HCPC & RCOT Code of Ethics & Professional Conduct, demonstratingprofessional competence and fitness to practice
- To maintainknowledge of legislation that affects clinical practice within prison health care such as MHA Act,
Emotional Effort
- To provide care for service users whomaybe comedistressed or present with challenging behaviour.
- To use available resources & protected spaces to support own wellbeing.
Work Conditions
- To have the ability to work within an environment that may expose individuals to verbal & physical abuse.
Job description Job responsibilities Clinical To providespecialist OT clinical knowledge in theassessment,treatment & evaluation of people within prison. Applying anunderstanding of the effects of multiple,enduring & complex mental health needs onoccupational performance. To carry out mental health & risk assessment, for a caseload of service users & offer regular monitoring of mental state. To work autonomously providing clinical professional judgement in clinical cases & referring to team members when necessary. To contribute in the development of specialist individual & group programmes, supporting service users in achieving valued goals & satisfactory occupational performance outcome. Providing advice & support on lifestyle changes &d adaptations where necessary. To select & use validated, evidence based standardised assessment tools (Occupational Therapy assessment, screening tools, sensory profiles etc) routinely &, exhibit, advanced clinical reasoning skills. To monitor & evaluate the effectiveness of occupational therapy interventions & the agreed mental health interventions against clear aims. To facilitate smooth transitions for service users between prisons & different service settings (i.e. prison to community). Establishing links & working in collaboration with partner agencies in order to contribute & manage aspects of an individuals care plan. To support service users & colleagues in ensuring care plans are developed in partnership with service users & that they reflect personal recovery goals. These should be strengths-based & oriented towards reinforcing a positive identity and developing valued social roles. To provide carewhich is culturallyappropriate & sensitive,demonstrates trauma awareness & recognises the needs of the individual with regards to accessibility To proactively undertake & ensure rigorous risk assessment & risk management strategies are applied. To ensure maximum risk tolerance facilitates the individuals recovery, in line with risk policies & local guidelines. To be aware of & sensitive to safeguarding needs at all times, & knowledgeable both about potential indicators of abuse or neglect & about what to do if they had concerns about apersons welfare. To facilitate the development of, & to work within, clinical pathways & protocols with particular reference to the CNWL Occupational Therapy care pathways & the Health and Justice OT pathway. To be aware of medication issues in line with the CNWL OT Medication Management guidelines To provide specialist OT input into the Neurodiverse pathway, working alongside CNWL colleagues & HMPPS Neurodiverse Service Manager for each site. Communication Todemonstrate excellent communication skills with service users, forming positive therapeutic relationships, using warmth & empathy, enabling service user empowerment. To develop & maintaineffective professional communication structures withother professionals & agencies in order to ensure a comprehensive & consistent approach to client care. To provide & receive highly complex, sensitive, condition related or distressing/unwelcome information to service users and carersdemonstratingempathy and reassurance. To ensure careful & efficient forms of communication skills when assessing & managing risk procedures within & beyond the prison service, inlinewith confidentiality agreements. To demonstrateskills and resourcefulness in communication when barriers to understanding are present. To promote the role of OT within services;representingan OT clinical perspective in all clinical meetings To participatein OT, multi-disciplinary, clinical and business meetings To ensure timely response to emails & requests for information. To work in close co-operation with OT colleagues within the Trust contributing to relevant OT business/training meetings, both locally & trust-wide. To provide feedback, to OT & MDT colleagues, from specialist interest groups & committees. Documentation To ensure that up to date,accurate,concise & informative records are written & maintained in the service users notes, on Prison & health care systems (CNOMIS and System One). To attend & actively participatein relevant meetings,conferences & events, relating topatients health & care programmes. To maintainaccurate supervision records (junior staff & students) as defined in the Trust OT Guidelines, including the maintenance of a supervision record log. ManagementAndLeadership To provide input into the recruitment of staff whereappropriate. To contribute to the writing of local protocols with regard tospecialist OT knowledge. To participate in OT & department specific training packages to promote awareness & understanding of health wellbeing within a prison population. Personal and Professional Development To keep abreast of changing clinical practice, new developments,evidence based practice & research To contribute to activities, which continue to build on a culture of shared learning & evidence basedpractice To undertake activities of Continuous Professional Development including identifying own learning needs & recording learning outcomes in a portfolio. To assume personal responsibility for maintaininga working knowledge of new statutory guidelines that influence clinical practice. To maintain a professional knowledge base & act as a resource to others regardingspecialist areas of expertise i.e. occupational therapy, perinatal mental health conditions, parent infant interaction, child development, parenting skills assessment, health promotion,recovery & social inclusion. Supervision and Appraisal To review & reflect on own practice & performance; & that of others, through effective use of supervision, reflective practice, operational management supervision, CPD & appraisal To participatein the Trusts supervision and appraisal systems in conjunction with service managers/Head Occupational Therapist, ensuring that relevant training needs areidentifiedand met throughtimelyaccess/delivery. To ensure a robust framework for the provision of regular and qualitative supervision and appraisal for students, junior staff, volunteers & sessional workers as required. To offer learning and development opportunities to other professionals with regard tooccupation within perinatal mental health, and other OT specialist skills To be an educator for OT students on practice placement, in line with local guidelines, ensuring that practice placement educators facilitateplacements for the required number of weeks as per the AHP fair share agreement. To contribute to effective peer supervision if relevant To ensure timelybooking and attendance of mandatory and statutory training. Failure to do this mayprecludefurther learning and development opportunities. To contribute to multi-disciplinary training initiatives Clinical Governance To be knowledgeable about best practise for safeguarding, with support of supervision and the directorate Safegaurdinglead and support forums To apply national and Trust wide guidelines/standards of practice in line with Trust and the Royal College of Occupational Therapists standards and guidelines To work as an autonomous practitioner, assuming accountability for own clinical practice To maintainand observe confidentiality of all information relating to service users as laid down in the confidentiality and Caldecott principles. To ensure compliance with relevant guidelines and policies e.g. safety and risk, DOLS, care act, Mental Health Act etc. Service Development and Delivery To contribute, as part of the MDT to new initiatives and service development To ensure comprehensive knowledge of the services KPIs, quality and performance initiatives; ensuringtimelyresponse and contribution of the OT Service provision. To ensure comprehensive knowledge of the Trust Recovery agenda e.g. Recovery and Wellbeing College To contribute to defined projects as directed by the Health and Justice Lead Occupational Therapist To contribute to and participate, as a member of the multi-disciplinary team, to the operational design and delivery of quality improvement initiatives within the service To autonomously maintaina working knowledge of new statutory guidelines, particularly those relating to perinatal mental health To take an active role in seeking user, carerandstakeholdersfeedback to help shape and influence the further development of the services. Research AndDevelopment To participate in local & Trust-wide OT service activities that promote & contribute to the building of knowledge & evidence base for the benefit of the professional body of occupational therapy. To include making use of the support networks available throughout the Trust e.g. Special Interest Groups, forums andsub groups; & MDT team training sessions To undertake, participate in &disseminate research & audit activities in line with local service priorities. To participate in & implement service activities related to clinical effectiveness via evaluation, audit, research & evidence basedpractice; ensuring active participation of the OT Team in such activities. To take a lead, within the MDT, in promoting a culture that focuses on all service users occupational needs, recovery principles & social inclusion Professional Ethics To adhere to the HCPC & RCOT Code of Ethics & Professional Conduct, demonstratingprofessional competence and fitness to practice To maintainknowledge of legislation that affects clinical practice within prison health care such as MHA Act, Emotional Effort To provide care for service users whomaybe comedistressed or present with challenging behaviour. To use available resources & protected spaces to support own wellbeing. Work Conditions To have the ability to work within an environment that may expose individuals to verbal & physical abuse.
Person Specification
EDUCATION AND QUALIFICATIONS
Essential
- Degree or equivalent in Occupational Therapy
- HCPC registered Occupational Therapist
Desirable
- Post graduate training specific to mental health
- Qualifications/training in specialist skills eg. therapeutic/sensory interventions
- Practice placement educators course
PREVIOUS EXPERIENCE
Essential
- Post qualification experience working in mental health services
- Experience in participating in audit / research projects
- Experience in developing service activities
- Experience in using a range of standardised OT assessments
- Experience of effective partnership working, with external providers, in promoting socially inclusive opportunities for service users.
- Experience in completing Risk Assessment Tools
Desirable
- Experience in prison and/or secure settings
- Experience of supervising students/junior staff
SKILLS, KNOWLEDGE, ABILITIES
Essential
- Ability to deal with sensitivities and complexities, using interpersonal skills
- Excellent communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e-mail, fax, telephone etc.
- Knowledge of personal recovery principles and their application to service delivery
- Clear concept of Occupational Therapy and models of practice
- Ability to work autonomously, on own initiative and under pressure to meet deadlines; & to make and action decisions independently within agreed time frames
- Ability to regularly identify and undertake appropriate learning and development opportunities as part of ongoing CPD
- Ability to determine the impact of mental and physical conditions on a service user's functional ability and undertake assessment/make recommendations with regards to the provision of equipment/aids and adaptations
Desirable
- Delivery of formal presentations and teaching sessions
ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS
Essential
- Demonstrates a commitment to personal development
- Demonstrates an enthusiasm for the post
- Ability to work independently and is self motivated
OTHER
Essential
- Ability to promote anti-discriminatory and anti-racist practices
Person Specification EDUCATION AND QUALIFICATIONS Essential Degree or equivalent in Occupational Therapy HCPC registered Occupational Therapist Desirable Post graduate training specific to mental health Qualifications/training in specialist skills eg. therapeutic/sensory interventions Practice placement educators course PREVIOUS EXPERIENCE Essential Post qualification experience working in mental health services Experience in participating in audit / research projects Experience in developing service activities Experience in using a range of standardised OT assessments Experience of effective partnership working, with external providers, in promoting socially inclusive opportunities for service users. Experience in completing Risk Assessment Tools Desirable Experience in prison and/or secure settings Experience of supervising students/junior staff SKILLS, KNOWLEDGE, ABILITIES Essential Ability to deal with sensitivities and complexities, using interpersonal skills Excellent communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e-mail, fax, telephone etc. Knowledge of personal recovery principles and their application to service delivery Clear concept of Occupational Therapy and models of practice Ability to work autonomously, on own initiative and under pressure to meet deadlines; & to make and action decisions independently within agreed time frames Ability to regularly identify and undertake appropriate learning and development opportunities as part of ongoing CPD Ability to determine the impact of mental and physical conditions on a service user's functional ability and undertake assessment/make recommendations with regards to the provision of equipment/aids and adaptations Desirable Delivery of formal presentations and teaching sessions ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS Essential Demonstrates a commitment to personal development Demonstrates an enthusiasm for the post Ability to work independently and is self motivated OTHER Essential Ability to promote anti-discriminatory and anti-racist practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
HMP Downview
Surrey
SM2 5PJ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
HMP Downview
Surrey
SM2 5PJ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Secretary - Colchester
Essex Partnership University NHS Foundation Trust View all jobs
Posted 9 day(s) ago
Reference: 2362970
Job summary
Medical Secretary Band 4 - £28,392 - £31,157 per annum 37.5 hours per week Colchester area
An exciting opportunity has arisen to become a Medical Secretary at Essex Partnership University NHS Foundation Trust (EPUT), based in the Colchester area.
This challenging position requires someone who is a team player, flexible, organised and is able to work well under pressure. The post holder will provide comprehensive secretarial and administrative support to the Consultant and clinical team. As a medical secretary, you will be the first point of contact for patients, doctors and staff throughout the Trust.
This position requires excellent communication skills, dedication to exceptional patient care and service, the ability to meet the demands of working in a busy environment and is able to represent their team and department with due professionalism.
Main duties of the job
We are looking for an enthusiastic and motivated person who is flexible and has excellent secretarial and communication skills. You must have the ability to work unsupervised and under pressure and be able to deal sympathetically with patients and relatives of people with mental health problems.
The Medical Secretaries are an important part of a team and are very much in the front line with the patients and their families.
To provide a vital link for staff, patients, relatives and outside agencies as required.
Your main responsibilities will be to provide comprehensive secretarial and administrative support to the Consultant and their team. Previous medical secretarial experience in a mental health or other NHS setting, or clinical systems knowledge is desirable. Audio typing skills and experience in a similar role would be highly beneficial.
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- We run recognition awards to recognise staff's hard work and dedication.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
- Flexible working: available from day one for most roles.
- Job share: Applications for job shares are welcomed.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
364-B-476
Job locations
The Lakes (base pending confirmation)
Colchester
CO4 5JL
United Kingdom
Job description
Job responsibilities
- To become an effective member of the Medical Secretariat, developing productive working relationships with other members of the team, developing and demonstrating a sound understanding of the aims and business activities of the Trust. To ensure that all dealings are conducted in a manner that reflects the professional reputation of the Secretariat.
- To work flexibly to provide efficient, high quality secretarial, administrative and support services to the Consultant and their medical colleagues as required and to maintain office cover.
- To produce documents such as clinic letters and discharge summaries. Clinicians reports, general correspondence, minutes and presentations, etc., using audio, shorthand or copy typing skills as required. This element of the job requires sustained concentration as it involves understanding the diverse accent and use of English of the doctor and the transcription of dictations that use medical terminologies, medications, abbreviations and local practices. There will be frequent interruptions requiring urgent/immediate response.
- Process case-notes of patients discharged from clinical caseloads; follow through ongoing care plans as indicated in reports. Allocate notes to relevant clinician or ensure that any standard letters are completed as appropriate. Where standard letters have been generated, ascertain from reports whether any supplementary letter/action is required and deal with appropriately.
- To ensure that follow up appointments or referrals to other specialties are arranged where necessary.
- Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
- To manage and prioritise own workload appropriately, frequently under pressure, without supervision.
- To react quickly to urgent situations in order to coordinate an excellent service to patients/their carers, health professionals and other professional bodies.
- Excellent communication skills are vital: good relationships need to be established and maintained with other medical/professional staff (other external doctors) involved in patient care in order to ensure that these personnel engage in taking action where there is an urgent situation requiring their input.
- Excellent telephone skills are required to communicate with patients with neuro-developmental and neuro-disability health conditions. The medical secretary is the first point of contact for these patients. Extreme patience, understanding and sensitivities required in such situations: they can be time-consuming and the patient needs to be reassured that their situation will be attended to and a response given at the earliest opportunity.
- To pass on information received from patients/carers regarding their health condition, medication, problems they are experiencing, etc. to the Consultant and to ensure that this is done in an accurate and timely manner. This role is essential in the smooth running of patients care.
- To relay advice of a clinical nature to patients, carers, GPs and members of the clinical team, acting on the instructions of the Consultant, ensuring that this is done accurately and comprehensively.
- To maintain the upkeep of the Consultant's diary, to arrange meetings on their behalf, including the handling of associated administration such as room bookings, hospitality, the preparation and circulation of agendas and related papers as required and act as a point of contact for co-ordinating and ensuring that necessary details are made available to the Consultants and Speciality Doctors.
- To participate, as required, in the arrangements for training programmes/conferences, ensuring that the relevant documentation is processed and that all necessary practical arrangements are in place for events to run smoothly.
- To provide effective support to the Consultant in the various specialist he/she is involved (e.g. academic, research, arranging conferences, service development, clinical director, SI investigations, dealing with complaints, etc.), in order to provide a smooth and professional service in line with Trust policies.
- To record new patient referrals, ensuring that the information is processed appropriately within the Trust guidelines.
- To act as minute secretary at meetings/case conferences/working groups etc. when required, and to ensure that appropriate administrative follow-up action is taken.
- Liaise with Reception Administrators for Appointments etc. regarding follow up appointments and liaise with diagnostic services in arranging or expediting urgent or routine investigations.
- To arrange investigation appointments for patients at the request of the Consultant (e.g. bloods, EEGs, ECGs, X-rays, MRI Scans etc.) and, where appropriate, ensure all results are brought to the attention of the Consultant so that appropriate action can be taken.
- To coordinate actions for patients requiring admission, including liaison with the necessary professionals.
- Work as part of the clinical support team to ensure delivery of a comprehensive and effective administration service to clinical personnel across the directorate
- Provide advice and demonstrate own activities or workplace routines to new or less experienced employees within the team.
- To maintain confidentiality within the role with clinical changes to pathways across the EPUT.
- To maintain a good understanding of clinical risk and in the absence of the Consultant, take the initiative to sign post the patient in crisis to the appropriate services such as crisis teams/helplines and alert the relevant professionals of the situation. .
- To have a good working knowledge of the electronic patient records system used in the team. To participate in the process of updating these records with relevant information such as clinical information, personal data, email, telephone and paper based communications etc. in a timely fashion.
- To provide secretarial cover to other Consultant teams as necessary for colleagues on sick/annual leave and to work flexibly as a team member to ensure smooth and efficient flow of work through the service.
- To process applications for annual leave/study leave, of the doctors within the team ensuring that all relevant team members are aware of forthcoming absences and are advised of the cover arrangements in place.
- To submit invoices for Consultants expenses for work related activities in a timely manner ensuring that payments are processed.
- To ensure that post/email/telephone enquiries are promptly sorted, recorded and actioned as appropriate, filtering them in an efficient manner in order to organise and assist with the workflow of the Team. To exercise initiative where appropriate in responding to incoming mail by drafting responses.
- To co-operate with others towards maintaining efficient filing, records and bring-forward systems, properly indexed and cross-referenced, to ensure that location of all documents and files are properly recorded and that they are readily accessible.
- To be able to access and use the NHS and the Trust information systems, e.g. to retrieve patient care related information.
- To maintain and order stocks of stationery.
- To take responsibility for the care and maintenance of the office equipment supplied to secretaries and the Consultants. To notify the IT Department of any problems with the computers and the other relevant repair services for equipment used.
- To assist with the collection and collation of data and information, including statistical information relevant to the consultants scope of work to assist them to carry out their work efficiently.
- To provide day to day support and assistance to new and temporary members of staff within the team as part of induction and good team working.
- To assist in the induction of trainee doctors new to the Consultants team on a regular rotational basis. Provide them with a package of template letters, including the admission and discharge summaries to help them formulate their correspondence. Provide them with a timetable of activities, clinics, ward rounds etc. Provide directions where appropriate and help organise transport.
- To maintain a system to ensure that the doctors, during the induction, are provided with the available personal safety alarms, Dictaphone, bleeps, and keys. An up-to-date log of these to be maintained to facilitate the retrieval and re-allocation as the doctors in the team changeover.
- To have awareness of and be compliant with performance indicators including patient choice, waiting times, Was Not Bought (WNB) etc. to meet government/star rating targets.
- To adhere to the principles and processes defined within the equal opportunities provision.
- To report any health & safety issues or fire hazards to the Manager and take immediate action to minimise any risk or hazard.
- To fully comply with the GDPR and related policies.
- To recognise the sensitivity of business undertaken and to ensure strict confidentiality.
Job description
Job responsibilities
- To become an effective member of the Medical Secretariat, developing productive working relationships with other members of the team, developing and demonstrating a sound understanding of the aims and business activities of the Trust. To ensure that all dealings are conducted in a manner that reflects the professional reputation of the Secretariat.
- To work flexibly to provide efficient, high quality secretarial, administrative and support services to the Consultant and their medical colleagues as required and to maintain office cover.
- To produce documents such as clinic letters and discharge summaries. Clinicians reports, general correspondence, minutes and presentations, etc., using audio, shorthand or copy typing skills as required. This element of the job requires sustained concentration as it involves understanding the diverse accent and use of English of the doctor and the transcription of dictations that use medical terminologies, medications, abbreviations and local practices. There will be frequent interruptions requiring urgent/immediate response.
- Process case-notes of patients discharged from clinical caseloads; follow through ongoing care plans as indicated in reports. Allocate notes to relevant clinician or ensure that any standard letters are completed as appropriate. Where standard letters have been generated, ascertain from reports whether any supplementary letter/action is required and deal with appropriately.
- To ensure that follow up appointments or referrals to other specialties are arranged where necessary.
- Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
- To manage and prioritise own workload appropriately, frequently under pressure, without supervision.
- To react quickly to urgent situations in order to coordinate an excellent service to patients/their carers, health professionals and other professional bodies.
- Excellent communication skills are vital: good relationships need to be established and maintained with other medical/professional staff (other external doctors) involved in patient care in order to ensure that these personnel engage in taking action where there is an urgent situation requiring their input.
- Excellent telephone skills are required to communicate with patients with neuro-developmental and neuro-disability health conditions. The medical secretary is the first point of contact for these patients. Extreme patience, understanding and sensitivities required in such situations: they can be time-consuming and the patient needs to be reassured that their situation will be attended to and a response given at the earliest opportunity.
- To pass on information received from patients/carers regarding their health condition, medication, problems they are experiencing, etc. to the Consultant and to ensure that this is done in an accurate and timely manner. This role is essential in the smooth running of patients care.
- To relay advice of a clinical nature to patients, carers, GPs and members of the clinical team, acting on the instructions of the Consultant, ensuring that this is done accurately and comprehensively.
- To maintain the upkeep of the Consultant's diary, to arrange meetings on their behalf, including the handling of associated administration such as room bookings, hospitality, the preparation and circulation of agendas and related papers as required and act as a point of contact for co-ordinating and ensuring that necessary details are made available to the Consultants and Speciality Doctors.
- To participate, as required, in the arrangements for training programmes/conferences, ensuring that the relevant documentation is processed and that all necessary practical arrangements are in place for events to run smoothly.
- To provide effective support to the Consultant in the various specialist he/she is involved (e.g. academic, research, arranging conferences, service development, clinical director, SI investigations, dealing with complaints, etc.), in order to provide a smooth and professional service in line with Trust policies.
- To record new patient referrals, ensuring that the information is processed appropriately within the Trust guidelines.
- To act as minute secretary at meetings/case conferences/working groups etc. when required, and to ensure that appropriate administrative follow-up action is taken.
- Liaise with Reception Administrators for Appointments etc. regarding follow up appointments and liaise with diagnostic services in arranging or expediting urgent or routine investigations.
- To arrange investigation appointments for patients at the request of the Consultant (e.g. bloods, EEGs, ECGs, X-rays, MRI Scans etc.) and, where appropriate, ensure all results are brought to the attention of the Consultant so that appropriate action can be taken.
- To coordinate actions for patients requiring admission, including liaison with the necessary professionals.
- Work as part of the clinical support team to ensure delivery of a comprehensive and effective administration service to clinical personnel across the directorate
- Provide advice and demonstrate own activities or workplace routines to new or less experienced employees within the team.
- To maintain confidentiality within the role with clinical changes to pathways across the EPUT.
- To maintain a good understanding of clinical risk and in the absence of the Consultant, take the initiative to sign post the patient in crisis to the appropriate services such as crisis teams/helplines and alert the relevant professionals of the situation. .
- To have a good working knowledge of the electronic patient records system used in the team. To participate in the process of updating these records with relevant information such as clinical information, personal data, email, telephone and paper based communications etc. in a timely fashion.
- To provide secretarial cover to other Consultant teams as necessary for colleagues on sick/annual leave and to work flexibly as a team member to ensure smooth and efficient flow of work through the service.
- To process applications for annual leave/study leave, of the doctors within the team ensuring that all relevant team members are aware of forthcoming absences and are advised of the cover arrangements in place.
- To submit invoices for Consultants expenses for work related activities in a timely manner ensuring that payments are processed.
- To ensure that post/email/telephone enquiries are promptly sorted, recorded and actioned as appropriate, filtering them in an efficient manner in order to organise and assist with the workflow of the Team. To exercise initiative where appropriate in responding to incoming mail by drafting responses.
- To co-operate with others towards maintaining efficient filing, records and bring-forward systems, properly indexed and cross-referenced, to ensure that location of all documents and files are properly recorded and that they are readily accessible.
- To be able to access and use the NHS and the Trust information systems, e.g. to retrieve patient care related information.
- To maintain and order stocks of stationery.
- To take responsibility for the care and maintenance of the office equipment supplied to secretaries and the Consultants. To notify the IT Department of any problems with the computers and the other relevant repair services for equipment used.
- To assist with the collection and collation of data and information, including statistical information relevant to the consultants scope of work to assist them to carry out their work efficiently.
- To provide day to day support and assistance to new and temporary members of staff within the team as part of induction and good team working.
- To assist in the induction of trainee doctors new to the Consultants team on a regular rotational basis. Provide them with a package of template letters, including the admission and discharge summaries to help them formulate their correspondence. Provide them with a timetable of activities, clinics, ward rounds etc. Provide directions where appropriate and help organise transport.
- To maintain a system to ensure that the doctors, during the induction, are provided with the available personal safety alarms, Dictaphone, bleeps, and keys. An up-to-date log of these to be maintained to facilitate the retrieval and re-allocation as the doctors in the team changeover.
- To have awareness of and be compliant with performance indicators including patient choice, waiting times, Was Not Bought (WNB) etc. to meet government/star rating targets.
- To adhere to the principles and processes defined within the equal opportunities provision.
- To report any health & safety issues or fire hazards to the Manager and take immediate action to minimise any risk or hazard.
- To fully comply with the GDPR and related policies.
- To recognise the sensitivity of business undertaken and to ensure strict confidentiality.
Person Specification
Education
Essential
- Good general education with maths and english to GCSE standard or equivalent
- NVQ Level 3 business administration and / or equivalent experience
Desirable
- Recognised medical secretary qualification/AMSPAR
Experience
Essential
- Previous experience of working in an administrative/secretarial environment
Desirable
- Previous experience working in the NHS
- Previous experience/evidence of using clinical systems
Transferable Skills
Desirable
- Evidence of audio typing/minute taking skills
Person Specification
Education
Essential
- Good general education with maths and english to GCSE standard or equivalent
- NVQ Level 3 business administration and / or equivalent experience
Desirable
- Recognised medical secretary qualification/AMSPAR
Experience
Essential
- Previous experience of working in an administrative/secretarial environment
Desirable
- Previous experience working in the NHS
- Previous experience/evidence of using clinical systems
Transferable Skills
Desirable
- Evidence of audio typing/minute taking skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
The Lakes (base pending confirmation)
Colchester
CO4 5JL
United Kingdom
Employer's website
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
The Lakes (base pending confirmation)
Colchester
CO4 5JL
United Kingdom
Employer's website
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Consultant Dermatology (Paediatrics & Skin Cancer)
Norfolk and Norwich University Hospital View all jobs
Posted 9 day(s) ago
Reference: 2362968
Job summary
This is a substantive consultant appointment to work in Dermatology for the paediatric and skin cancer waiting lists.
The post is for 10 PAS at the Norfolk and Norwich University Hospital NHS Foundation Trust. Consultants may be asked to work at other sites.This post is based at the NNUHFT and may include satellite hospitals e.g. Cromer Hospital.
The NNUH Dermatology team includes 17 substantive consultants, 3 nurse consultants and 3 locum consultants.
A candidate who is unable for personal reasons to undertake the duties of a whole-time post will receive equal consideration. If such a candidate is appointed the job content will be modified as appropriate in consultation with consultant colleagues and local management.
We welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working.
Main duties of the job
Please see the attached job description for the provisional timetable indicating the duties and expectations of the job.
The appointment is to the Trust, not to specific hospitals.
All consultants, including the appointee, are expected to be involved in implementing the Trust's Clinical Governance programme. This includes active participation in clinical audit, quality improvement, clinical guidelines/pathways, professional development, appraisal and risk management.
The appointee will be a member of the Consultant Staff Committee and be expected to serve on this committee.
Further, the appointee will support the delivery of a high quality, safe and compassionate healthcare service, whereby all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
24 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
234-MS2572
Job locations
NNUH
Colney Lane
Norwich
NR4 7UY
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description for the full details of the post and the person specification.
Full GMC with licence to practise required on application.
AAC Panel Date: Wednesday 18th November, am
Job description Job responsibilities Please see the attached Job Description for the full details of the post and the person specification. Full GMC with licence to practise required on application. AAC Panel Date: Wednesday 18th November, am
Person Specification
Qualifications
Essential
- Full GMC Registration, MRCP (or FRCS plastics) or equivalent
- MBBS or equivalent
- Entry on the GMC Specialist Register via; o CCT (Proposed CCT date must be within 6 months of the interview) o Portfolio pathway/ CESR completed
Desirable
- PhD or MD
Aptitudes
Essential
- Good communicator.
- Capable of working in a multi-disciplinary team.
- Enthusiasm for service development and teaching.
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion.
- Demonstration of leadership skills
Desirable
- Previous responsibility for service improvement.
- Management skills
Experience
Essential
- Applicants who are Nationals from another European country or elsewhere overseas would have to show equivalence to the 5 years training period in the National Health Service required for the specialty.
- Dermatology secondary care experience at level of consultant in UK.
- Training and expertise in children's safeguarding
- Expertise in skin cancer management.
- Expertise in dermatology paediatric management.
Desirable
- Experience in research or published papers in area of special interest
Interests
Essential
- Commitment to develop an appropriate special interest.
- Interest in research, teaching and training
Desirable
- High impact publications
Circumstances
Essential
- Flexible outlook on working hours.
- Must live within a 15-mile radius of the base Trust or 30 minutes travelling time.
- Ability to travel across multiple sites whilst public transport may not be available.
Communications and Language Skills
Essential
- Ability to communicate effectively with clinical colleagues, colleagues in pathology and support staff
- Ability to present effectively to an audience, using a variety of methods, and to respond to questions and queries
Desirable
- Good presentation skills.
Person Specification Qualifications Essential Full GMC Registration, MRCP (or FRCS plastics) or equivalent MBBS or equivalent Entry on the GMC Specialist Register via; o CCT (Proposed CCT date must be within 6 months of the interview) o Portfolio pathway/ CESR completed Desirable PhD or MD Aptitudes Essential Good communicator. Capable of working in a multi-disciplinary team. Enthusiasm for service development and teaching. Demonstrates understanding and commitment to Equality, Diversity and Inclusion. Demonstration of leadership skills Desirable Previous responsibility for service improvement. Management skills Experience Essential Applicants who are Nationals from another European country or elsewhere overseas would have to show equivalence to the 5 years training period in the National Health Service required for the specialty. Dermatology secondary care experience at level of consultant in UK. Training and expertise in children's safeguarding Expertise in skin cancer management. Expertise in dermatology paediatric management. Desirable Experience in research or published papers in area of special interest Interests Essential Commitment to develop an appropriate special interest. Interest in research, teaching and training Desirable High impact publications Circumstances Essential Flexible outlook on working hours. Must live within a 15-mile radius of the base Trust or 30 minutes travelling time. Ability to travel across multiple sites whilst public transport may not be available. Communications and Language Skills Essential Ability to communicate effectively with clinical colleagues, colleagues in pathology and support staff Ability to present effectively to an audience, using a variety of methods, and to respond to questions and queries Desirable Good presentation skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
NNUH
Colney Lane
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
NNUH
Colney Lane
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 9 day(s) ago
Reference: 2362942
Job summary
This is a fantastic opportunity to join our team at Brooklands Medical Practice . You will join an established Pharmacy team, supporting with all aspects of medicines optimisation across our practices. You will work closely with our large clinical team including GPs, Nurses, Physiotherapists, Mental Health Practitioners, Physicians Associates and Wellbeing Team.
We are on a mission, to think differently, to break down barriers and to improve the lives of our local communities. Our mission is rightly ambitious, and its one shared by our team who share our values, to be caring and curious in all we do. To achieve this, we continue to build our network team bringing together a service that puts the wellbeing of patients at the heart of what we do.
At Better Health MCR our people are our greatest asset. We are a not-for-profit social enterprise reinvesting in our patients and our staff
Please note, the successful candidate will initially be employed by Brooklands Medical Practice pending transition into Better Health MCR.
Main duties of the job
Support with prescription related requests and queries from patients and monitor medicines usage in line with long term condition management.
Review clinical letters and hospital discharges and action appropriate medication changes and where necessary support patients with optimisation of their management.
You will undertake clinical medication reviews with particular focus on those with additional need such as polypharmacy, long-term conditions, multi-morbidity, frailty, or multi-factorial need.
You will work the organisations prescribing lead and the wider ICB medicines management team to ensure evidence based and cost-effective prescribing in line with the latest guidance and safety alerts.
You will be an experienced Pharmacist with a knowledge and commitment to working in primary care. You will understand the needs of patients from deprived and diverse backgrounds.
Better Health MCR offers a welcoming and supportive environment with a comprehensive induction process. There are excellent professional development opportunities to support revalidation. Our weekly Development Meetings provide sheltered time to meet with colleagues and attend educational sessions. Where necessary you will also be support through the CPPE primary care pathway and non-medical prescribing training.
All our staff work as part of the team and are supported through continued professional development.
About us
We are Better Health MCR: thinking differently, breaking barriers, improving lives. You can read more about us on our website and in our mission document, using the links on the right.
We are a friendly, forward-thinking, not-for-profit social enterprise providing primary care medical services in Manchester. We operate three GP practices: The Robert Darbishire Practice in Rusholme Health Centre (which is also head office) and which has a branch at The University of Manchester, Brooklands Medical Practice in Wythenshawe and The Whitswood Practice in Alexandra Park Health Centre. In total we have over 44,000 patients.
Our patients are very diverse and include established communities as well as new communities from all over the world. We have good links with the University and a sizeable student population.
Our staff team of about 140 people has a huge range of fantastic skills and experience. Our shared (ARRS) staff are fully integrated into our services, providing a seamless service for patients.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year Pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
A4060-26-0024
Job locations
Brooklands Medical Practice
594 Altrincham Road
Manchester
M22 9JH
United Kingdom
Job description
Job responsibilities
An outline of the job is above. For the full job description please see the supporting document on the right/below.
The post is part-time (30 hours) and will be based primarily at Brooklands Medical Practice. The usual working hours are to be arranged but will be between 08:30 and 18:30 Monday to Friday.
Salary will be in the range of £49,387 to £56,515 depending on experience (pro rata to full time of 37.5 hours per week). We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). [The post is not subject to Agenda for Change terms and conditions.]
Recruitment process
Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. The information you provide should be clear and concise.
Whether or not you choose to use AI tools to support the development of your application, you must ensure that your responses are concise, personalised, written in your own voice, and accurately reflect your skills, experience, and how you meet the role criteria. Applications that appear generic, excessively wordy or not representative of the applicant will not be scored.
The closing date for applications is 07/10/26. This date may be brought forward if there are a large number of applications, so please do not delay.
Short-listed candidates will be informed via email / phone.
Formal interviews will be held in the end of October 2026.
Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.
Job description
Job responsibilities
An outline of the job is above. For the full job description please see the supporting document on the right/below.
The post is part-time (30 hours) and will be based primarily at Brooklands Medical Practice. The usual working hours are to be arranged but will be between 08:30 and 18:30 Monday to Friday.
Salary will be in the range of £49,387 to £56,515 depending on experience (pro rata to full time of 37.5 hours per week). We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). [The post is not subject to Agenda for Change terms and conditions.]
Recruitment process
Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. The information you provide should be clear and concise.
Whether or not you choose to use AI tools to support the development of your application, you must ensure that your responses are concise, personalised, written in your own voice, and accurately reflect your skills, experience, and how you meet the role criteria. Applications that appear generic, excessively wordy or not representative of the applicant will not be scored.
The closing date for applications is 07/10/26. This date may be brought forward if there are a large number of applications, so please do not delay.
Short-listed candidates will be informed via email / phone.
Formal interviews will be held in the end of October 2026.
Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.
Person Specification
Qualifications
Essential
- Registered Pharmacist.
- Membership of General Pharmaceutical Council / Royal Pharmaceutical Society.
- You must be eligible to work in the UK. Visa sponsorship is not available for this role, and there is a significant training period. Therefore, you must meet one of the following requirements: British or Irish citizen, or, indefinite leave to remain in the UK, or, a Student Visa that allows you to work the required hours and which expires no less than 18 months after the application closing date. If you are a British or Irish citizen, state that, and otherwise state your visa status.
Desirable
- Non-medical Prescriber
- Completion of CPPE PCPEP
- Post-graduate diploma in clinical pharmacy or equivalent
Experience
Essential
- Pharmacist with a minimum of two years post-registration clinical experience.
Desirable
- Experience of working in a deprived and ethnically diverse population.
- Recent experience working as a Pharmacist in primary care.
Other
Essential
- Good IT and keyboard skills.
Desirable
- A full, valid UK driving licence with business car insurance and access to a car on a daily basis.
Personal Skills and Abilities
Essential
- Understanding of general practice.
- Understanding of primary care prescribing.
- Expert knowledge and application of the principles of evidenced based healthcare.
- Excellent communication skills the ability to communicate clearly and effectively with a wide range of individuals both verbally and in writing.
- The ability to communicate and interact with the public in a discreet and sensitive manner, recognising their needs for alternative methods and styles of communication. Good organisational skills.
- A strong commitment to providing a high standard of care that is responsive and flexible in its approach. Willingness and aptitude to be involved in teaching.
- A commitment to professional and personal development, with evidence of recent study and learning.
Person Specification
Qualifications
Essential
- Registered Pharmacist.
- Membership of General Pharmaceutical Council / Royal Pharmaceutical Society.
- You must be eligible to work in the UK. Visa sponsorship is not available for this role, and there is a significant training period. Therefore, you must meet one of the following requirements: British or Irish citizen, or, indefinite leave to remain in the UK, or, a Student Visa that allows you to work the required hours and which expires no less than 18 months after the application closing date. If you are a British or Irish citizen, state that, and otherwise state your visa status.
Desirable
- Non-medical Prescriber
- Completion of CPPE PCPEP
- Post-graduate diploma in clinical pharmacy or equivalent
Experience
Essential
- Pharmacist with a minimum of two years post-registration clinical experience.
Desirable
- Experience of working in a deprived and ethnically diverse population.
- Recent experience working as a Pharmacist in primary care.
Other
Essential
- Good IT and keyboard skills.
Desirable
- A full, valid UK driving licence with business car insurance and access to a car on a daily basis.
Personal Skills and Abilities
Essential
- Understanding of general practice.
- Understanding of primary care prescribing.
- Expert knowledge and application of the principles of evidenced based healthcare.
- Excellent communication skills the ability to communicate clearly and effectively with a wide range of individuals both verbally and in writing.
- The ability to communicate and interact with the public in a discreet and sensitive manner, recognising their needs for alternative methods and styles of communication. Good organisational skills.
- A strong commitment to providing a high standard of care that is responsive and flexible in its approach. Willingness and aptitude to be involved in teaching.
- A commitment to professional and personal development, with evidence of recent study and learning.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Better Health MCR
Address
Brooklands Medical Practice
594 Altrincham Road
Manchester
M22 9JH
United Kingdom
Employer's website
https://www.betterhealthmcr.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Better Health MCR
Address
Brooklands Medical Practice
594 Altrincham Road
Manchester
M22 9JH
United Kingdom
Employer's website
https://www.betterhealthmcr.nhs.uk/ (Opens in a new tab)
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Senior Pharmacy Assistant, Patient Services (SATO), Band 3
Gloucestershire Hospitals NHS Foundation Trust View all jobs
Posted 9 day(s) ago
Reference: 2362941
Job summary
Senior Pharmacy Assistant, Patient Services (SATO), Band 3
- The Senior Pharmacy Assistant performs a wide range of duties within the Pharmacy Department, that help the Pharmacists & Technicians to provide a comprehensive dispensing and distribution service.
- Main duties are based in the Dispensary. It will include dispensing and final accuracy checking a variety of prescription types and electronic systems. Dependent on service need, it may include visits to wards to top-up stock, transfer medicines from pharmacy into patient bedside lockers, transfer medicines from a patient's previous ward to their current ward, filling orders for wards and departments, reception duties covering hospital staff and patients, computer ordering, and general house-keeping duties.
Main duties of the job
- Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.
- Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures
- Coordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.
- Dispensing controlled drugs according to standard operating procedures.
-Completing a final accuracy check of dispensed items in accordance with Standard Operating Procedures.
- Expiry date check the medicines on the shelves regularly.
- Ensure that any out-of-date items are removed in-line with Standard Operating Procedures
- Assist at Staff and patient reception areas:
- Front Reception: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.
- Direct any other business callers as required.
- To co-ordinate others to do this task if necessary.
- To answer the telephone and deal with routine enquiries regarding work in progress and communicating with the relevant member of staff for additional advice as required. Transfer calls to appropriately qualified staff if necessary
- Role may involve stock top-up to inpatient areas following thorough training
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.
As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year (pa, pro rata if part-time)
Contract
Permanent
Working pattern
Full-time
Reference number
318-26-T0556-A
Job locations
Cheltenham General Hospital (cross-site working may be required as per service needs)
Sandford Road
Cheltenham
GL53 7AN
United Kingdom
Job description
Job responsibilities
Dispensary
Under the supervision of the Senior Pharmacy Technician or nominated deputy
- Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.
- Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures
- Co-ordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.
- Dispensing controlled drugs according to standard operating procedures.
- Keep stock on the dispensary shelves, top up & tidy as required with backup stock from the stores.
- Expiry date check the medicines on the shelves regularly.
- Assist at Staff and patient reception areas:
- Front Reception: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.
- Direct any other business callers as required.
- To co-ordinate others to do this task if necessary.
- To answer the telephone and deal with routine enquiries regarding work in progress and communicating with the relevant member of staff for additional advice as required. Transfer calls to appropriately qualified staff if necessary.
Working alongside the Stores & Distribution team and dependent on service need:
- May be required to provide a top up service to wards, keeping the assigned wards fully stocked with medicines, ensuring they are rotated and expiry dates are checked, as stated in the top up standards.
- To ensure that the wards stock medicine supply needs are met and that the stock is used cost-effectively with minimum waste, liaising with Ward Sisters and Ward Pharmacists as required. This will include sorting returned medicines for re-use, counting them and returning to stock via the computer system.
- Process & assemble orders for wards & departments. Involves data entry and correct selection of goods, paying heed to Pharmacy stock control systems and ordering.
- Assist in sorting returned & waste medicines.
- Assist in keeping records of workload e.g. filing, photocopying.
- To ensure the patient services section always has a readily available supply of sundry items e.g. bottles, bags to use, by topping up daily and checking status of orders as required.
General
- Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.
- Be responsible for managing self to organise own daily duties. Be willing to re-arrange duties and prioritise according to service need if required to cover for absence. Senior Pharmacy Assistants will sometimes co-ordinate cover for duties & oversee/train less experienced staff.
- Shares advice & knowledge to train new assistants on the standard operating procedures within the working area.
- Participate in internal audits and surveys of service delivery as required. Ensure the standard operating procedures within the working area.
- Participate in internal audits and surveys of service delivery as required. Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.
- Provide Late night, Saturday, Sunday and Bank Holiday cover as per rota.
- Comply with the code of expectations & values that the trust expects
Job description
Job responsibilities
Dispensary
Under the supervision of the Senior Pharmacy Technician or nominated deputy
- Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.
- Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures
- Co-ordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.
- Dispensing controlled drugs according to standard operating procedures.
- Keep stock on the dispensary shelves, top up & tidy as required with backup stock from the stores.
- Expiry date check the medicines on the shelves regularly.
- Assist at Staff and patient reception areas:
- Front Reception: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.
- Direct any other business callers as required.
- To co-ordinate others to do this task if necessary.
- To answer the telephone and deal with routine enquiries regarding work in progress and communicating with the relevant member of staff for additional advice as required. Transfer calls to appropriately qualified staff if necessary.
Working alongside the Stores & Distribution team and dependent on service need:
- May be required to provide a top up service to wards, keeping the assigned wards fully stocked with medicines, ensuring they are rotated and expiry dates are checked, as stated in the top up standards.
- To ensure that the wards stock medicine supply needs are met and that the stock is used cost-effectively with minimum waste, liaising with Ward Sisters and Ward Pharmacists as required. This will include sorting returned medicines for re-use, counting them and returning to stock via the computer system.
- Process & assemble orders for wards & departments. Involves data entry and correct selection of goods, paying heed to Pharmacy stock control systems and ordering.
- Assist in sorting returned & waste medicines.
- Assist in keeping records of workload e.g. filing, photocopying.
- To ensure the patient services section always has a readily available supply of sundry items e.g. bottles, bags to use, by topping up daily and checking status of orders as required.
General
- Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.
- Be responsible for managing self to organise own daily duties. Be willing to re-arrange duties and prioritise according to service need if required to cover for absence. Senior Pharmacy Assistants will sometimes co-ordinate cover for duties & oversee/train less experienced staff.
- Shares advice & knowledge to train new assistants on the standard operating procedures within the working area.
- Participate in internal audits and surveys of service delivery as required. Ensure the standard operating procedures within the working area.
- Participate in internal audits and surveys of service delivery as required. Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.
- Provide Late night, Saturday, Sunday and Bank Holiday cover as per rota.
- Comply with the code of expectations & values that the trust expects
Person Specification
Qualifications
Essential
- Good level of literacy and numeracy.
- NVQ Level 2 in Pharmaceutical services or equivalent or evidence of willingness to work towards qualification.
Desirable
- Proven picking/dispensing accuracy
- Final Accuracy Checking Qualification or willingness to work towards
Experience
Essential
- Previous pharmacy experience
Desirable
- Previous pharmacy experience working in a hospital
- Previous responsibility for carrying out ward stock top-up
Knowledge
Essential
- Understanding of written Standard Operating Procedures
- Ability to use computer, basic skills to operate electronic Pharmacy Systems
Desirable
- Recent experience of implementing change or quality improvement
Qualities
Essential
- Excellent interpersonal skills
- Professional appearance
- Able to perform manual handling tasks
Desirable
- Capacity to work calmly under pressure
- Ability to work in a team or independently as necessary
- Motivated and reliable
Person Specification
Qualifications
Essential
- Good level of literacy and numeracy.
- NVQ Level 2 in Pharmaceutical services or equivalent or evidence of willingness to work towards qualification.
Desirable
- Proven picking/dispensing accuracy
- Final Accuracy Checking Qualification or willingness to work towards
Experience
Essential
- Previous pharmacy experience
Desirable
- Previous pharmacy experience working in a hospital
- Previous responsibility for carrying out ward stock top-up
Knowledge
Essential
- Understanding of written Standard Operating Procedures
- Ability to use computer, basic skills to operate electronic Pharmacy Systems
Desirable
- Recent experience of implementing change or quality improvement
Qualities
Essential
- Excellent interpersonal skills
- Professional appearance
- Able to perform manual handling tasks
Desirable
- Capacity to work calmly under pressure
- Ability to work in a team or independently as necessary
- Motivated and reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Cheltenham General Hospital (cross-site working may be required as per service needs)
Sandford Road
Cheltenham
GL53 7AN
United Kingdom
Employer's website
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Cheltenham General Hospital (cross-site working may be required as per service needs)
Sandford Road
Cheltenham
GL53 7AN
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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