Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Degree level qualification or equivalent experience.
• CIPD Level 5 qualification or equivalent experience
• Membership of the Chartered Institute of Personnel and Development

Knowledge

Essential

• An understanding of the national NHS agenda and the Human Resources contribution.
• A knowledge of current employment law and HR good practice, and the ability to translate into practice, including around attendance management.
• An understanding of the principles of change management and contribution of the HR function to transformational change.
• Demonstrate through CPD, employment law updates and various other training courses an up to date knowledge of HR practices & change management.
• Has gained HR operational experience of dealing with HR issues across all aspects of employment relations practice including disciplinaries, grievances, harassment complaints, and attendance absence and performance capability.
• Experience of trade union partnership working.
• Developing and maintaining positive partnerships with trade union representatives and senior managers.

Desirable

• Knowledge of Medical Staffing employment issues.
• Knowledge of all NHS employment terms and conditions.
• Previous experience of working in an NHS setting

Skills and Aptitudes

Essential

• Highly effective interpersonal skills.
• Excellent written, verbal and interpersonal skills.
• Developed negotiation and influencing skills.
• Able to prioritise and to manage own workload to meet deadlines.
• Highly organised with the ability to prioritise conflicting demands and delegate as appropriate.
• Coaching skills.
• Analytical and data interpretation skills.
• Excellent attention to detail.
• Highly effective IT skills and knowledge of Microsoft applications.
• Demonstrate innovation and forward thinking

Personal Circumstances

Essential

• Self-motivated and proactive.
• Team orientated and show a commitment to the development of others.
• Open, respectful and engaging.
• Commitment to partnership working.
• Be assertive where appropriate.
• Commitment to continuing personal / professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Parkhouse

Baron Way

Carlisle

CA6 4SJ

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Full GMC Registration
• MBBS or equivalent

Experience

Essential

• 12 months FY1 experience

Clinical Knowledge and Skills

Essential

• Good clinical care
• Maintaining good medical practice
• Teaching and training, appraising and assessing
• Relationships with patients, and can apply this understanding
• Working with colleagues, and can apply this understanding
• Probity
• Valid ILS certificate

Attributes

Essential

• An understanding of the importance of the patient as the central focus of care
• The ability to prioritise tasks and information
• An understanding of the importance of working effectively with others
• The ability to communicate effectively with both colleagues and patients
• Initiative and the ability to deal effectively with pressure and/or challenge
• An understanding of the principles of Equality and Diversity

Assessment

Essential

• oDemonstrated ability to work alongside other members of the healthcare team including contributing to MDTs
• oEvidence of ability to work under pressure, analyse problems, prioritise tasks and act accordingly

Desirable

• o6 months experience in Emergency Department or in any acute medical or surgical specialty or ALS
• oPrevious 6months UK experience
• oEvidence of commitment to a career in T&O
• oEvidence of participation in Governance activities such as audits

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information regarding this opportunity please read the attached job description and person specification.

Person Specification

Qualifications

Essential

• Doctoral level qualification in Clinical or Counselling Psychology as recognized by the Health Professions Council (HCPC) or due to complete in 2026
• Registered with the HCPC under a relevant practitioner psychologist title

Desirable

• Eligible for Chartership status with the British Psychological Society
• Further training in a specific psychological model / interventions specific to the role remit/area of work

Experience

Essential

• Experience of providing specialist psychological assessment and intervention across a full range of settings.
• Experience of working with children and young people.
• Experience of working in community settings.

Desirable

• Experience of work in multidisciplinary teams and with multi agency networks.
• Experience of conducting research and/or audit in clinical settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Lichfield CAMHS, Holly Lodge

Trent Valley Road

Lichfield

WS13 6EF

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For the detailed job description and main responsibilities - please see the full job description and main responsibilities in the attached document

Person Specification

Essential and Desireable

Essential

• Band 6 - 2 years minimum experience

Desirable

• Recent community midwifery experience

Essential and Desireable

Essential

• Driving license and use of a car

Desirable

• Evidence of safeguarding experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire NHS Foundation Trust

Craven Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Care

• Provide specialist nursing expertise, ensuring all staff are supported in their practice on day to day and ongoing basis.
• To ensure the assessment, development and evaluation of programmes of care in order to co-ordinate the holistic needs of women.
• Uses advanced decision making skills to utilise all available resources to deliver nursing care effectively and efficiently in a timely manner.
• To take measures to ensure the safety of women, which includes delegation of patient care to nurses and/or support staff with the appropriate levels of skills at all times, making adjustments as workload and caseload alters, using developed decision making skills.
• To report any incidents/accidents to the matron, completing Datix whenappropriate Lead and/or assist in investigation of complaints and implement recommendations arising from these investigations.
• To facilitate research based practice within the department and ensureappropriate implementation.
• To ensure that Nursing and Clinical Pathways/Guidelines/Protocols are implemented and maintained.
• To ensure good standards of practice in the department, through participation in effective quality assurance measures such as clinical audit programmes.
• Audit and evaluate the emergency gynaecology service in order to develop staff and practice.
• To manage and effectively support patients through the delivery of difficult news, e.g. diagnosis of miscarriage, termination or ectopic pregnancy.
• Provide care to bereaved patients and their relatives introducing the bereavement team for specialised care and follow up.
• Communicate effectively with multi-disciplinary professionals and agencies, ensuring seamless care at a high standard.
• Produce patient information, ensuring it is updated to reflect current research based practice.
• To engage with service users, ensuring feedback is actively shared and supports developments within the service.
• Work two clinical shifts per week in the clinical area and provide supportwhere necessary where staffing limits fall short of the required limits.
• Management and ensure that duty rotas for the staff will provide effective and well balanced cover to meet with the requirements of the service and ensure the presence of suitably qualified and experienced nurses and support staff at all times.
• Develop new ways of working if workload requires this.
• To liaise with other ward/department managers and Lead Sonographer within the Directorate as necessary, to ensure workload and skill mix are effectively managed. Inform and discuss with Matron any problems highlighted.
• Participate in audit programmes and present results.
• Respond appropriately to incidents reported via the Datix system and investigations with monitoring of action plans
• To develop and embed evidence based care ensuring national guidance is implemented.
• Communicate complex and sensitive patient and staff information facilitating good working relationships.
• Ensure all resources are used to the optimum and manage the departments budget.
• To ensure all staff are conversant and comply with Trust policies and regulations and attend mandatory updates as instructed.
• To monitor the safe and effective use of all equipment and the economic use of supplies and ordering equipment replacement, together with maintenance of that equipment.
• To maintain accurate management records relating to all aspects ofdepartment management.
• To lead, motivate and develop staff to provide high standards of nursing care and be responsible for the management of Health & Safety matters, identifying that their work areas comply with all Health & Safety regulations.
• To carry out annual Personal Development Reviews of staff within the unit.
• To have knowledge and ability to appropriately escalate to matron ensuringsafe practice and care at all times. To provide support to medical staff who are working in the department

Education & Training

• To be a senior supervisor and assessor and preceptor to junior nurses and student nurses, working closely with education providers.
• To ensure staff are able to reach their full potential by enabling them to develop professional, clinical, managerial and communication skills, which will be identified through the use of appraisals and effective communication skills.
• To plan and participate in the teaching programmes of students, working closely with the Universities.
• To develop the nursing role within the area, providing training andassessment to extend clinical skills, as appropriate to the area.
• To identify areas for development of skills in line with the local and national guidance. To monitor and effectively manage all staff compliance within ESR for theirstatutory and mandatory training.

Professional

• To take all measures to ensure safety and report all accidents/incidents to the Matron and to monitor the safe and effective use of all equipment and the economic use of supplies.
• Maintain accurate management records at all times, ensuring appropriate reporting mechanisms are used.
• To maintain a professional attitude at all times, developing the role of the nurse in the best interest of the patient and profession in accordance with the NMC documents.
• To promote a positive attitude for the profession and the Trust within which you are working.
• To be aware of personal and professional development. To attend courses and conferences as recommended and approved by the matron.
• To co-ordinate the development and implementation of the policies and protocols with particular emphasis on those that relate to gynaecology.
• To be conversant and comply with the gynaecology services guidelines and attend mandatory updates as instructed.
• Participate in research projects where appropriate, reporting findings within a multi-disciplinary framework and Implement research where appropriate.
• To be professionally accountable for ones own nursing practice, acting in a professional manner at all times abiding by the Code of Conduct and all other relevant NMC and Trust practice protocols and guidelines.
• To be responsible for the maintenance and improvement of own professional knowledge and competence in keeping with the practice and CPD standard laid down by the NMC to ensure continued professional registration.

Personnel

• To participate in the selection, interviewing and induction of new members of staff.
• To be involved in manpower requirements in line with identified service developments, making recommendations on improvements in service as appropriate.
• To be responsible for the maintenance of day to day discipline within the ward/department and to undertake, where necessary, initiation of the disciplinary procedure.
• To counsel staff in relation to professional and personal matters including the management of sickness absence.
• To manage hazards/unsafe practices and ensure all accidents/untoward incidents are recorded in accordance with the laid down procedures, escalating to Matron/Operational Manager when required.
• Monitor staff performance with mandatory training. Organise staff appraisals, ensuring that developmental needs are linked to the maternity training plan.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person Specification

Person Specification

Essential

• Previous nursing experience at Band 6
• Evidence of being up-to-date with current issues relating to professional practice
• Knowledge of key national policy drivers for acute care including a desire to improve services and the patient experience
• Can demonstrate practical application of quality standards within the clinical setting e.g. Care Quality Commission, NICE guidance
• First level NMC nursing registration
• Evidence of further Professional Development relevant to current post.

Desirable

• Evidence of implementing change in the workplace
• Able to promote equality, diversity and rights
• Mentorship of student nurses
• Evidence of advanced nursing studies, Master's degree (or working towards)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ

United Kingdom

Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To co-ordinate and prioritise referrals received into community nursing and specialist nursing services
• To provide a customer focused service, maintaining a professional manner; including when difficult situations arise
• Provide service users with basic clinical advice regarding their health care needs and information regarding patient pathways
• To communicate effectively and in a timely manner, with relevant clinical staff and other AHCA colleagues; to ensure referrals are actioned within the appropriate time frame
• Escalate, where appropriate urgent referrals and care needs of service users.
• Use a suite of patient information systems, (SystmOne, EPR, Datix, Health Roster); to record referrals, assessments and care requirements in a timely and factual way
• Track progress of service users through referral, assessment, review and discharge
• Prioritise clinical appointments for service users
• Provide service users with basic information regarding their prescriptions and medication
• Responsible for the issuing and re ordering of prescriptions for nurse prescribers
• Maintain and distribute documents, including reports, spreadsheets and databases
• Participate in service audits where applicable

• Order and receive clinical supplies, including stock taking where necessary
• Ensure staff rotas are up to date and accurate, and distribute as appropriate
• Ability to work autonomously, plan, prioritise and organise own workload, whilst meeting the specific deadlines of the team
• Maintain strict confidentiality in conjunction with the Data Protection Act
• Be willing to work flexibly

Person Specification

QUALIFICATIONS / TRAINING

Essential

• NVQ 2 / Customer Service
• GCSE English Language & Maths or equivalent
• Word Processing RSA II or equivalent experience
• ECDL or equivalent
• Good standard of general education
• Evidence of risk assessment training/awareness
• Commitment to ongoing training and development

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Excellent written and verbal skills
• Ability to prioritise own workload within a busy office setting
• Excellent keyboard skills and use of Microsoft packages including Word, Excel and Outlook
• Experience in undertaking audits
• Proven experience of working as part of a team in an office/health care setting
• Experience of working within the primary care/community health care setting
• Experience of working within the NHS.
• Knowledge of IT system e.g. Cerner, SystmOne
• Experience of working with patients with complex needs and their carers
• Experience of working with the public

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• Strong team working skills
• Ability to work under pressure
• Flexibility
• Good communication skills
• Articulate, calm, polite and well-motivated with a positive attitude to customer care.
• Effective listening skills
• Ability to follow agreed protocols, seeking help appropriately, particularly around unforeseen circumstances.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

4th Floor, Bowling Mill

Crib Lane, Dean Clough

Halifax

HX3 5AQ

United Kingdom

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post holder will play a key role in supporting the nurse managers in providing high quality care. He / she will be prepared to work within the divisions as a Named Nurse, within a Team taking responsibility for assessing, planning, implementing and evaluating nursing care.

You will be expected to take a patient caseload of 4-5 patient's depending on acuity and to time manage and prioritise tasks accordingly

The post holder will be a clinically credible practitioner who can provide effective patient care in a range of clinical settings, having regard for relevant policies and the evidence base nursing

Person Specification

Qualifications and Training

Essential

• RSCN or RN Child
• Current NMC registration
• Significant general paediatrics experience
• BLS within last year
• Functioning at minimum diploma level.

Desirable

• PILS provider

Experience

Essential

• Good written & verbal communication skills.
• Ability to document legibly and Precisely

Desirable

• Previous experience of working with children and family.
• Competent in IV drug administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Tiger Safari Ward, Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Core profession (Social Work, Nurse, Allied Health Professional) OR Qualified Post Graduate Certificate or above from a provider university as part of the CYP-IAPT programme e.g. EMHP, CWP
• Professional Registration with recognised National Body (HCPC, NMC, Social Work England) OR Professional registration with recognised National Body (BPS, BABCP)
• Nationally recognised post-qualification, continuous professional development (CPD) related to the core profession (Social Work, Nurse, Allied Health Professional) OR Nationally recognised post-qualification, continuous professional development (CPD) related to EMHP/CWP
• Senior Wellbeing Practitioner Course or willing to undertake course within 12 months of appointment.

Desirable

• Therapeutic Training to intermediate / diploma level

Knowledge and Expertise

Essential

• Demonstrable working knowledge of specialist therapeutic approaches e.g. CBT, Family Therapy
• Knowledge of Child Protection workings and Practice
• Working knowledge of Children related legislation
• Experience of inter-agency working
• Experience of writing, implementing and evaluating Care / Treatment Plans
• Experience of providing clinical supervision

Desirable

• Experience of working with Students/ Learners
• Experience of providing clinical supervision

Experience

Essential

• Significant post qualification experience of working within a CYPMHS or Child Mental Health related field.
• Recognised experience of working within an environment where evidence based interventions have been delivered
• Undertaking formal and informal clinical risk assessments and risk management planning
• Undertaking mental health assessments
• IT skills, including using databases, Microsoft Office and clinical systems

Desirable

• Post qualifying experience of working within NHS community CYPMHS
• Recognised experience of working within an environment where evidence based interventions have been delivered

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Elm House

The Priory Unit, Lea Bank Close

Macclesfield

SK11 8HE

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications

Essential

• Current registration with the Nursing & Midwifery Council
• Relevant Master's degree or equivalent
• Significant senior or Board-level nursing leadership experience within the NHS.
• Extensive knowledge of quality, patient safety, safeguarding, professional regulation and the wider NHS system.
• Proven ability to influence and build effective relationships across organisations, leading system-wide improvement and transformation

Desirable

• Management qualification
• Experience across community, mental health, ambulance, or maternity services.
• Experience in education and workforce development.
• Experience leading large-scale change and transformation.

Experience and skills

Essential

• Significant experience as a senior nurse at board level or equivalent within a provider NHS trust/ foundation trust, SHA, or PCT or an Arm's length body.
• Experience of working with regulators
• High level of understanding of the NHS and care system, political environment and evidence-based approach to decision making
• Understanding of the political and cultural complexity of the NHS
• Significant board / senior management level experience in the NHS

Desirable

• Experience or knowledge of training and education

Knowledge

Essential

• Knowledge of the regulatory clinical frameworks, including nursing, and experience of managing complex professional regulatory issues
• Knowledge of clinical, including nursing, practice and education policy
• Knowledge of safety systems, including reporting and monitoring systems and associated policies / guidelines.
• Knowledge of quality assurance and improvement methods and their application
• Knowledge of the FT application processes, NHS I compliance regime and quality framework and CQC compliance framework
• Knowledge of adult and child safeguarding
• Knowledge of IPC practice and policy
• Knowledge of how to apply different approaches to change across the health service
• Extensive knowledge of clinical, including nursing, practice and a strong understanding of the concepts which underpin approaches to improving the delivery of compassionate care to patients within health and social systems
• Knowledge of national and international developments in improvement, and large-scale change
• Knowledge of the national compassionate care agenda, and levers for change in the NHS system
• Extensive experience of developing and delivering national strategies
• Experience of leading and managing disparate multidisciplinary staff including virtual and home working employees
• Extensive networks across the NHS
• Extensive experience of developing and successfully implementing regional and or national strategies and initiatives
• Experience of working with local/national politicians and national media, particularly in times of crisis

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

Any North East and Yorkshire Region

Any North East and Yorkshire Region

S66 1YY

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

This job description, together with the job plan, will be reviewed annually and agreed with the Clinical Director and Divisional Director, on behalf of

the Chief Medical Officer, to ensure that it continually reflects the areas of work, clinical responsibility of the post and purchaser requirements.

• A suitably experienced post-holder will be expected to provide a clinical service in the relevant specialty to patients of the Worcestershire Acute Hospitals NHS Trust and to General Practitioners.
• The post-holder will be expected to provide a service to patients of the Worcestershire Acute Hospitals NHS Trust, General Practitioners and to attend multi-disciplinary meetings. The successful candidate will be expected to work within multi-disciplinary teams in providing high quality clinical care. It is anticipated work will be undertaken on three sites and closer to the patients home. The Trust is seeking to extend services to GP surgeries/health centres etc and job plans may be revised in due course.
• The post-holder will provide support to the A&E department and acute medicine to ensure timely appropriate care and patient flow through the hospital.
• The post-holder will provide consultation and advisory service to clinical colleagues in the Trust and Primary Care.

Person Specification

Experience

Essential

• Clinical training and experience equivalent to that required for gaining (UK) CCT in Vascular
• Ability to offer expert clinical opinion on range of problems both emergency and elective within specialty
• Ability to take full and independent responsibility for clinical care of patients
• Expertise in sub-specialty

Management and Administrative Experience

Essential

• Ability to organise and prioritise workload effectively
• Ability to advise on efficient and smooth running of specialist service
• Ability to organise and manage outpatient priorities
• Ability to manage and lead the specialty firm and multi-disciplinary team
• Experience of audit management and conducting clinical audit

Desirable

• Ability to manage and lead specialist unit and working parties as appropriate
• Ability to use the evidence based and clinical audit to support decision making

Teaching Experience

Essential

• Ability to teach clinical skills to medical, nursing staff and other disciplines
• Experience of teaching clinical skills to undergraduates and postgraduates

Desirable

• Ability to supervise postgraduate research

Personal Attributes

Essential

• Ability to work in a team
• Enquiring, critical approach to work
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies
• Commitment to Continuing Medical Education

Desirable

• Willingness to undertake additional professional responsibilities at local regional or national levels

Research Experience

Essential

• Ability to apply research outcomes to clinical problems
• An awareness of current specialty specific developments and initiative

Desirable

• Publications in relevant peer-reviewed journals in the last 5 years
• Evidence of having undertaken original research

Qualifications

Essential

• Full GMC Registration with a Licence to practise.
• Entry on the GMC Specialist Register in Vascular (or expected within 6 months of interview date) via
• oCCT
• oEuropean Community Rights
• Success in Intercollegiate Specialty Examination or overseas equivalent

Desirable

• Higher degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To receive and book in patient's for Nurses and Doctors.
• To make appointments for patients.
• Answer telephone and deal with any resulting enquiries/requests.
• Accept and action all requests for repeat prescriptions whether requested in person, by e-mail, by fax or by post.
• To extract medical records for appointments, telephone messages, prescriptions etc.
• Complete the necessary documentation for temporary residents, immediate necessary treatment and emergency treatment.
• Charge and collect all private fees for non contracted work.
• Filing of various documents as required.
• Receive transport requests from patients and action them according to Surgery policy.
• Action on a daily basis any requests for home visits.
• Take messages for the District Nurses.
• Deal with incoming/outgoing post.
• Make tea/coffee for Doctors/Staff as required.
• Keep the reception area neat and tidy.
• Keep Doctors consulting rooms neat and tidy and clear of medical records and prescriptions that have been completed.
• Lock away prescriptions, make sure the surgery is as clear of filing as possible in the time allowed, ready for the morning staff. Set alarm if building is empty; lock doors and windows.
• Electronic summarising of patient medical records
• Scanning of documents into electronic patient records
• Typing letters either dictated by clinicians or under own discretion
• Dealing with emails/e-consultations by using strict protocols to signpost patient to the correct place.
• Adhere fully to the practice confidentiality and safeguarding policies.
• Undertake any other duties as may be determined from time to time commensurate with the job role.

Person Specification

Qualifications

Essential

• Good general secondary education

Desirable

• GCSEs in Maths and English

Experience

Essential

• Minimum of 1 year working directly with members of the
• public.
• Experience of working as part of a team.
• Minimum of 1 year working in an office environment.

Desirable

• Experience of answering telephone calls in a high call volume environment.
• Experience of working in a customer care environment

Personal Skills

Essential

• Ability to make decisions within defined procedures.
• IT and keyboard skills.
• Speech clear and articulate
• Manner pleasant and professional
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Flexible with regard to working
• hours.
• Ability to identify when to ask for help and advice.
• Ability to work and maintain judgement when under pressure.
• Ability to work without supervision.
• Dress smart and appropriate

Desirable

• Ability to use own initiative.
• Being a good team player.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bridge Road Surgery

Address

Bridge Road Surgery

Bridge Road

Lowestoft

Suffolk

NR32 3LJ

United Kingdom

Employer's website

https://www.bridgeroadsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion, belief or disability please initially contact the Trust's Recruitment team detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• Clinical or Applied Psychologist
• Or
• Qualification as RMN, Dip SW, Dip OT or BSc OT with post-qualification in psychological therapy equivalent to a diploma or Master's level qualification or above. Applications from Mental Health Practitioner's/Associate Mental Health Practitioner will be considered.
• Advanced post-registration training, continuing professional development and supervised practice in psychological therapies e.g. CBT DBT Family Therapy
• Registration with relevant psychological professional body e.g. HCPC, BABCP, DBT, ACAT.

Desirable

• Training and qualifications in CBT, DBT, research methodology, staff training and/or other fields of applied psychology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

College Keep

4-12 Terminus Terrace

Southampton

Hampshire

SO14 3DT

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As part of your training, you will need to attend all university-based taught and self-study days required by Exeter University and work within service for the remaining days of the week using your newly developed skills.

There are some essential criteria set by the University of Exeter and BABCP, which you must meet before you can apply. You must meet criterion 1, and either criterion 2a or 2b.

1. To hold a level 6 qualification a bachelors degree BA/BSc or BA/BSc Hons or equivalent or a pre-existing PG Diploma or equivalent intensity to the CYP-IAPT course.

2a. A core profession Core Professions include: BACP Accredited Therapist, Social Worker, Occupational Therapist or Registered Mental Health Nurse. A full list of core professions can be found here: https://babcp.com/core-professions/core-professions-list/ You will need to evidence the equivalent of 2 years full-time practice working with CYP, adults or families in a Mental Health support capacity.

or

2b. Applicants with suitable evidence of working with CYP and families, can take a KSA (Knowledge and Attitudes Framework). At the start of the course, you will need to evidence the equivalent of a minimum of 4 years full-time relevant professional experience of 1:1 therapy, counselling or support work in a setting related to mental health. Please read the requirements for applying via the KSA route here https://padlet.com/university_of_exeter1/the-babcp-ksa-cbt-pathway-information-for-prospective-candid-il259heldys6cvai. You should download the form KSA2, complete draft self- statements of KSAs 1, 4, 6 and 8 and return with your application. When completing the record of relevant clinical experience please state whether the jobs were full or part time, if part time please specify how many hours a week you worked.

Therapeutic Assessment and Intervention

Assess and deliver, under supervision, outcome focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties.

Work in effective, evidence-based partnership with children, young people, their families in the development of plans for the intervention and agreed outcomes.

Support and empower children, young people, their parents/carers and families to make informed choices about the interventions being offered.

Involve family members and others in treatment as necessary, conveying therapy formulations with sensitivity in easily understood language.

Always operate from an inclusive values base, which recognises and respects diversity.

Accept referrals according to agreed local and national protocols.

Undertake and record accurate assessments of risk and operate clear risk management processes in line with locally agreed procedures including the safeguarding protocols of the educational setting and Local Safeguarding Board guidance.

Adhere to all regulations, processes, and procedures within the educational service to which the post holder is attached and within the organization where the post-holder is employed including (but not limited to) HR policies, training requirements, referral protocols, and emergency procedures. Signpost referrals of children with more complex needs to a locally identified appropriate relevant service.

Under supervision and any other relevant local pathway, escalate cases where the level of need or risk is beyond the scope of practice of the post holder.

Provide a range of information and support for evidence based psychological treatments, primarily guided self-help.

Practice, evidence and demonstrate an ability to manage ones own caseload in conjunction with the requirements of the team.

Attend multi-disciplinary and multi-agency meetings relating to referrals or children and young people in treatment, where appropriate.

Keep clear, professionally coherent records of all activity in line with both health and education service protocols and use these records and outcome data to inform decision making.

Complete all requirements relating to data collection.

Assess and integrate issues relating to transitions, education, into the overall therapeutic process.

Contribute to the development of individual or group clinical materials or training materials, and in addition to develop such materials independently as falls within own degree of competence, and under direction of the wider team.

Adhere to agreed overall number of contacts carried out with CYP per week to improve timely access and minimise waiting times.

Engage in and respond to personal development supervision to improve competencies and practice.

Attend and fulfil all the requirements of the training element of the post including practical, academic and practice-based assessments.

Training and Supervision

Continue to apply learning gained on the training program directly to practice.

Prepare and present case load information to supervisors within the service on an agreed and scheduled basis to ensure safe practice and the governance obligations of the practitioner, supervisor and service.

Respond to and implement supervision suggestions by supervisors in practice.

Engage in and respond to personal development supervision to improve competences and practice.

To disseminate research and service evaluation findings in appropriate formats through agreed channels.

Professional

To ensure the maintenance of standards of own professional practice according to the employer and any regulating, professional and accrediting bodies (e.g., BABCP, BPS) and keep up to date on new recommendations/guidelines set by the department of health.

To ensure appropriate adherence to any new recommendations or guidelines set by the relevant departments.

To ensure that confidentiality is always protected.

To ensure that any risks or issues related to the safety and wellbeing of anyone the post holder comes into contact within the course of their professional duties are communicated and shared with appropriate parties to maintain individual safety and the public interest.

To ensure clear objectives are identified, discussed, and reviewed with Line Manager and senior colleagues on a regular basis as part of continuing professional development.

Participate in individual performance/appraisal review and work towards agreed objectives.

Attend clinical/managerial supervision on a regular basis as agreed with Manager.

Keep all records up to date in relation to Continuous Professional Development and the requirements of the post and ensure personal development plans maintain up to date specialist knowledge of latest theoretical and service delivery models/developments.

Attend relevant educational opportunities in line with identified professional objectives.

Please note that we are unable to offer sponsorship for this role

Person Specification

Qualifications

Essential

• Evidence of ability to study successfully at undergraduate level or equivalent (level 6 qualification)
• Knowledge of child and adolescent development and the role of family in supporting CYP emotional well -being.

Desirable

• Psychology or other health/social care related
• Cognitive Behavioural Training

Experience

Essential

• A minimum of 2 years- experience of working with children and/or young people and families in a mental health setting
• Knowledge of child and adolescent development and the role of family in supporting CYP emotional well -being.
• Experience of the delivery of specific therapeutic interventions to children, young people or their families (e.g. CBT, solution focused brief therapy).
• Understanding of systems and contexts in which children and young people are likely to live
• Experience of working and liaising with a wide variety of agencies and stakeholders.
• Significant experience of working within a professional setting concerned with the mental health of children and young people or families

Desirable

• Ability to identify common mental health problems in children and young people

Job Specific Requirements

Essential

• The ability to travel independently across the organisational footprint. Work flexibly and adapt to suit service need. Must be willing to undertake an Enhanced DBS check. Excellent oral and written communication skills Excellent time management and organisational skills Ability to personally manage a sensitive and potentially emotionally distressing caseload. Responsive to and willing to ask for feedback and supervision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

6 Darby Close, Nexus Business Centre

Swindon

SN2 2PN

United Kingdom

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: General Practice Administration Assistant

Main Purpose of the role: The primary function of the General Practice Administration Assistant is to provide cross organisational support to the different teams within the practice, ensuring continuity and consistency in workflow delivery. The role will involve working at both Christchurch and Willow Surgeries.

Special requirements of the post:

Post holders will need to be highly organised, with an ability to manage multiple duties within our various practice administration teams.

Weekly work shift patterns will be provided, however, the post holder must be flexible in their approach as these may change, depending on daily staffing levels.

Post holders will be required to cover short-term and long-term absence such as sickness, annual leave, maternity/paternity leave. A high level of flexibility and commitment to supporting all teams is essential.

A minimum of 22 hours per week is required, with an understanding that additional hours may be required on occasion.

Due to the wide scope of the role, responsibilities will change as knowledge and comprehension develops. Postholders are expected to develop their skills and understanding, with the long-term goal of fulfilling all responsibilities within each of the areas mentioned below.

Requirements of the role:

Resilience and an ability to work collaboratively with multiple teams.

Potential to grasp different work processes and concepts quickly.

Adaptable to ever changing work environments and work streams.

Able to act on own initiative and be both self-directed and motivated.

To have an excellent, positive customer service mindset.

Very good IT skills and a thorough understanding of Microsoft Office.

High level of literacy, with excellent verbal and written communication skills.

To have an understanding, acceptance and adherence to the need for strict confidentiality and clinical governance.

A flexible approach to work pattern and to increase working hours when the demand arises, such as holiday and/or sickness absence.

To ensure own statutory & mandatory training records are up to date within Teamnet and in accordance with Practice requirements.

Main Duties of the role:

The General Practice Administration Assistant will be supported by the Operations & Workforce Manager. The General Practice Administration Assistant is responsible for providing structured, cross organisational support to different teams:

Administration Team

Core responsibilities:

EMIS document workflow

Temporary patient registration workflow management via the Portal

New patient registration workflow

Detailed coded records

Proxy access

Child Health and immunisation workflow

Distribution of unmatched lab reports

Mammogram coding

Baby blood spots

Diabetic eye screening workflow

Opening & distributing post

Any other duties as required to maintain optimum workflow within the administration team.

Medical Secretary Team

Core responsibilities:

Audio Typing using Lexicom Transcribe

E-referrals and advice & guidance letters

EMIS task workflow

Docman task workflow

NHS mail workflow

Telephone queries with external health providers

Minute taking

Any other duties as required to maintain optimum workflow within the medical secretarial team.

Triage Team

Core responsibilities:

Using Sentiers, a Care navigation system tailored to this practice, to triage appointment requests ensuring appointments are allocated in order of clinical priority

Saving those requests into patient health records (EMIS)

Submitting requests via the Klinik System for those patients who require our assistance to do so

Allocating appointments and advising patients via various methods of digital media

Community healthcare referrals

Sending self-help links and wellbeing information to patients

Identifying the need for prior nursing appointments, ensuring clinicians have all the information required

Co-ordinating translation services

Directing administration enquiries

Forwarding nursing appointment requests

Rebooking Clinical Appointments due to unscheduled absences

Any other duties as required to maintain optimum workflow within the Triage team.

Patient Assistant Team

Core responsibilities:

Meeting, greeting and signposting patients

Assisting patients with queries including temporary registrations, changes of personal details, proxy and DCR access, medication queries, samples, requests for private work, letter collections

Opening and closing of the practice, following internal protocols

Updating patient records with non-clinical information using EMIS, Docman and AccuRx

Assisting patients with the NHS App and the Klinik appointment system

Offering chaperone assistance

Booking nurse appointments

Cancelling & re-booking appointments

Calmly and empathetically addressing patient frustrations to prevent escalation and formal complaints

Any other duties as required to maintain optimum workflow within the Patient Assistant team.

Information Governance

Core responsibilities:

Managing SARS requests and sending letters to patients

Managing patient consent and sending letters to patients

Logging information requests in a manual folder and within a master spreadsheet

Using the IGPR electronic platform for records requests

Sourcing patient paper records from both surgeries

Photocopying paper records for SARS requests

Any other duties as required to maintain optimum workflow relating to information governance and requests for patient information.

Practice Expectations:

• Ensuring high levels of attention to detail and accuracy with regards to the completion of all necessary documentation associated with the role
• Maintaining effective liaison with other staff and/or agencies concerned with patient care, and with all other disciplines within the practice, with appropriate regard to confidentiality
• Working co-operatively within teams and respecting the skills, expertise and contributions of your colleagues
• Respecting leadership and management direction at all levels
• Communicating effectively with all members of Downend Health Group, patients and external agencies.
• Collecting data, preparing reports and undertaking research as required
• Efficiently use IT platforms to support your role
• Ensuring the rules of GDPR, Caldicott, Freedom of Information Act and those issued by the NHS and CCG are understood and fully implemented
• Supporting in the planning and co-ordination of practice targets including work streams such as Quality and Outcomes Framework (QOF); Enhanced Services; Care Quality Commission (CQC) etc;

o Demonstrating a personal and professional commitment to equality and diversity

• Ensuring skills and knowledge remain up to date by taking part in appropriate learning activities that maintain and develop your competence and performance

Notice

This job description sets out the duties which this role normally entails. The job holder should understand that the job title and job description may be amended by the employer, and that he/she/they may be called upon to carry out additional or other duties as may reasonably be required by the Practice. The nature of our business means that the job holder must be flexible in his/her/their approach to the work, in order, to provide service to patients.

Person Specification

Qualifications

Essential

• GCSE qualification in Maths and English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Downend Health Group

Address

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom

Employer's website

https://www.downendhealthgroup.com (Opens in a new tab)

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected]

Person Specification

Knowledge, skills & training

Essential

• Registered Nurse (RMN or RGN)

Job specific experience

Essential

• Have a good working knowledge of Clinical Governance and the National Service Frameworks.
• Understand the principles of rehabilitation.

Skills / Experience

Desirable

• Expanded role including venepuncture, IV drugs, Cannulation, Defibrillation.

Additional requirements

Essential

• Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
• A level of fitness and ability to participate and complete PMVA, Breakaway training and Manual Handling (practice and theory).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Trust Bank

Trustwide

Trustwide

BH17 0RB

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job duties/responsibilities:

Ensure an effective and efficient patient service is provided to patients and any other visitors to the practice

Provide care navigation/signposting of patients

Deal with all general enquiries, explain procedures and make new and follow-up appointments.

Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.

Liaise with other clinical staff including District Nurses, Health Visitors etc.,

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

Enter requests for home visits into clinical system, ensuring to carefully record all relevant details and referring to duty doctor where necessary.

Advise patients of relevant charges for private (non-General Medical Services) services.

Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to.

Ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff.

Premises:

Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

Ensure efficient running of appointment system and monitor flow of patients into Treatment/Consulting rooms.

To work in accordance of written protocols

Fax and photocopy as requested

Be able to cover reception positions as necessary

Process patients changes of address computer data and medical records (have knowledge of practice area)

Have working knowledge of telephone/on call system, during and after hours

Ensure building security have thorough knowledge of doors/windows/alarm and report any concerns

Carry out any other tasks allocated by managers

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Responsible for undertaking own mandatory training as per practice policy

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services

The post-holder will-

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Ensure they have a full and clean driving license