Job description

Job responsibilities

Key Responsibilities:

• Provide comprehensive assessment, advice, and treatment of clients following life changing catastrophic injury
• Manage own caseload working as an autonomous practitioner
• Provide Physiotherapist as part of the multidisciplinary team, and be involved in interdisciplinary team service developments, meetings and audit as appropriate
• Demonstrate empathy with distressed clients, carers/ families and colleagues, ensuring that effective communication is achieved, particularly where barriers to understanding exist
• Undertake continuous professional development and invest in the team by promoting excellent skills and embedding innovation
• Write reports in a range of styles as well as keeping up to date with clinical record keeping
• Keep an overview of treatment programmes to ensure they are aligned with clinical recommendations and the rehabilitation package commissioned for each client

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Benefits Hub giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A salary sacrifice Aegon 5% matched pension
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Person Specification

Experience

Essential

• Relevant post-registration clinical experience
• Experience assessing and treating patients/clients with neurological conditions
• Experience managing an autonomous clinical caseload
• Ability to work effectively as part of a multidisciplinary team
• Strong clinical assessment, treatment planning and rehabilitation skills
• Excellent communication and interpersonal skills, including the ability to communicate with clients, families and carers
• Ability to demonstrate empathy and provide person-centred care
• Good clinical documentation and report-writing skills
• Commitment to evidence-based practice and continuing professional development
• Full UK driving licence and access to a vehicle

Qualifications

Essential

• HCPC registered Physiotherapist.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Active Care Group

Address

Wythenshawe

Manchester

M22 0RR

United Kingdom

Employer's website

https://activecaregroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• A team player with excellent communication skills, compassion and a good bedside manner along with excellent practical, problem solving and decision-making skills
• Enthusiastic and motivated
• Diligent
• Ability to develop effective working relationships on an individual, multi-professional and team basis with all levels of staff
• Ability to travel

And will undertake:

• Patient consultations at home and within the surgery
• Physical examinations
• Diagnosis and treatment of illnesses/ailments
• Health education
• Relevant administration
• Liaising with other healthcare professionals and/or hospitals

Person Specification

Experience

Essential

• Experience in general practice and working in multi-disciplinary team

Desirable

• Experience of using SystmOne
• Experience with Primary Care interfaces such as AskmyGP, Footfall, AccuRx.
• Experience of telephone and video consultations

Qualifications

Essential

• Holder of MBBS or MBChB or BMedSci
• Certificate of Completed Training or pre-decessor
• GMC registration
• On medical performers list
• work permit if applicable

Desirable

• Experience of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH

United Kingdom

Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

• Basic numeracy and literacy skills.
• Level 2 in health and social care or equivalent experience.

Desirable

• Completion of all Wales Induction Framework

Experience

Essential

• Experience required to fulfil the requirements of the post.
• Experience of dealing with the public.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Llandudno General Hospital

Hospital Road

Llandudno

LL30 1LB

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

• Work closely with Head of Nursing, Clinical Director, Lead Nurses & specialist staff to develop innovative responses to key action areas.
• Support the interpretation and implementation of recommendations laid out in local and national policies and guidelines e.g. NSF, Healthcare Standards, NICE guidance and national Delivery Plans for palliative and end of life care.
• Identify, and develop service improvement protocols and procedures within the NWDoSPC setting, ensuring that they are audited and the results and action plan feedback to the appropriate committee/group.
• Undertake service redesign projects for palliative and end of life care in liaison with departmental managers and lead nurses encouraging collaborative working to motivate staff in the implementation of change.
• Undertake educational sessions and workshops for a variety of staff regarding the implementation of change or other projects.
• Support the development of policy and procedures for the implementation of change.
• Plan, prepare and deliver training to nursing and other associated staff in relation to service improvement initiatives.
• Review complaints, adverse incidents, identifying themes and initiating corrective action through raising awareness amongst operational staff and support the development of service improvement and audit plans as appropriate.
• Support Head of Nursing, Clinical Director and Lead Nurses with the investigation and management of patient safety and welfare issues ( HARMS), supporting the NWDoSPC at table top review groups, quality groups and significant event meetings, providing meaningful improvement plans.
• Support lead nurses and provide line management to Specialist Palliative Care Nurses aligned to clinical governance, quality & standards.
• Develop and maintain effective and good quality communication systems with patients/clients, staff and colleagues.
• Evaluate the delivery of care provided by self or other health and social care professionals and take action as appropriate.
• Contribute to the Quality Strategy of the Health Board and assist in its implementation. Ensure that the relevant Health Care Standards are adhered to and implemented.
• Support and contribute to changes in practice/policy, which are reactive and supportive to achieving key quality and safety performance indicators and reflective of the values and beliefs held within the Health Board.
• Promote the provision of a customer-orientated service, supporting key stakeholders with developing patient and public involvement strategies across the service.
• Represent the NWDoSPC at local/national levels as required.
• To develop initiatives to assist in achieving quality standards for palliative, end of life and bereavement care.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

• Registered Nurse
• Educated to degree level
• Teaching and Assessing qualification e.g. Certificate in Education or equivalent experience
• Evidence of ongoing post registration professional development in specialty

Desirable

• Qualification in Management / Leadership
• Qualification in Change Management and / or Service Improvement

Experience

Essential

• Experience of Clinical Practice at senior level
• Evidence of working at a senior level in a managerial capacity
• A track record of leading change or taking a key role in service improvements within a clinical setting
• Experience of undertaking clinical audit and participating in Research.
• Demonstrate evidence of managing/ handling difficult, contentious or sensitive issues, applying effective negotiation skills
• Experience in influencing and supporting the development of policy , protocols and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Specialist Palliative Care Office, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Liaison and Diversion (L&D) services identify people who have vulnerabilities when they first come into contact with the criminal justice system as suspects, defendants or offenders.

L&D services aim to improve overall health outcomes for people and to support people in the reduction of re-offending through assessing, proactive onward referrals and informing decision makers. It also aims to identify vulnerabilities in people earlier on which reduces the likelihood that people will reach a crisis-point and helps to ensure the right support can be put in place from the start.

The successful applicant will work in the courts, prison and the community; working with people within the criminal justice system where vulnerabilities are suspected and further assessment is indicated to inform disposal of the case and to identify care pathways for appropriate onward referral/support.

The must haves for this role:

1. Significant experience of employment within the voluntary or health and social care sector
2. NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent /or practical experience of working in health or social care setting at a Band 2 equivalent.
3. Experience of supporting people with identified vulnerabilities.
4. Experience in managing own workload with minimal supervision.
5. Driving licence holder with access to your own vehicle who is prepared to travel to multiple sites across Hampshire as required.

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Clinical Governance Lead Claudine Rees on 0300 123 5066 or [email protected] who'll be delighted to help. You can find out more about the service on our website.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications/Training

Essential

• NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent /or practical experience of working in health or social care setting at a Band 2 equivalent

Continuous Professional Development

Desirable

• Evidence of commitment to continue professional development

Previous Experience

Essential

• Experience of supporting people with identified vulnerabilities
• Experience of working in a multi-disciplinary team

Desirable

• Having direct lived experience of recovery from substance misuse, mental health or other vulnerabilities and can demonstrate recovery and recovery capital.

Knowledge, Skills & Abilities

Essential

• Knowledge of the health & social care systems
• Compliance in or willingness to undertake Basic IT training

Additional Requirements

Essential

• Full driving License and car owner Ability to travel between sites
• Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Southampton or Portsmouth Magistrates Court

100 The Avenue

Southampton

SO17 1EY

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Your Contribution:

Provide outpatient and inpatient Stroke Medicine services. Undertake infrequent inpatient General Medicine services. Participate in a regular 1 in 11 commitment to the acute medical on-call rota.

Contribute to the supervision of junior medical staff.

Engage in teaching, examination, and accreditation duties. Participate in undergraduate, postgraduate, and continuing medical education.

Person Specification

Qualifications

Essential

• MBBS or equivalent. MRCP or equivalent.
• Entry on the GMC specialist register for General Internal Medicine and either Stroke Medicine or Geriatrics via (a) CCT (proposed CCT date must be within 6 months of interview), (b) CESR or (c) European Community rights"

Experience

Essential

• Should have completed a recognised training programme in General Internal Medicine and Care of the Elderly with experience of Stroke Medicine
• Must be able to demonstrate a high level of clinical experience and competence in GIM, Care of the Elderly and Stroke Medicine

Teaching / Research

Essential

• Experience of teaching and training undergraduates, postgraduates and junior medical staff
• Evidence of participation in clinical audit relevant to specialty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Isle of Wight NHS Trust

Address

Isle of Wight NHS Trust

Parkhurst Road

Newport

PO30 5TG

United Kingdom

Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To work under the direction of the clinical director(s) and clinical co-director to coordinate and deliver the strategic and operational aspects of critical care services and those of respiratory medicine to the population served by the Trust. These will reflect National and Local priorities including the strategic direction of South Tyneside and Sunderland NHSFT.

Person Specification

Experience

Desirable

• Additional clinical skills to those required for a CCT in intensive care medicine.
• Ability to train and supervise echocardiography.
• Current life support course (e.g. ALS)
• Experience of consultant level working in the NHS

Personal Attributes

Essential

• Alignment with the Trust core values and behaviours.
• Flexible approach to service delivery and committed approach to development.
• Committed to share in professional, managerial and teaching responsibilities necessary to fulfil the obligations of the Directorate, to the Trust and its workforce.
• Ability to communicate effectively with patients, relatives and healthcare workers and other agencies
• Evidence of understanding of and adherence to principles of Good Medical Practice set out by the GMC
• Evidence of team working and effective interpersonal relationships.

Education, Qualifications and Specialist Skills

Essential

• Primary medical qualification
• Full GMC registration
• Entry onto the GMC Specialist Register for intensive care medicine or eligibility for entry within six months of the date of the AAC.
• Entry onto the GMC Specialist Register for anaethesia or eligibility for entry within six months of the date of the AAC.
• FFICM by examination or another postgraduate examination in intensive care medicine.

Desirable

• Interest in obstetric anaesthesia

Audit and Research

Essential

• Ability to apply research outcomes to clinical practice
• Involvement in quality improvement measures
• Ability to undertake multi-disciplinary audit / audit in specialty area
• Good presentation skills
• Experience of clinical research

Desirable

• Undertaken research with published papers in refereed journals

Management and Administrative Experience

Essential

• Understanding of the NHS, Clinical Governance process and resource issues
• Evidence of organisational, management and time management skills
• Evidence of quality improvement activity.

Desirable

• Evidence of management and administration experience and understanding management goals
• Management course and / or certificate
• Leadership activity

Teaching and Education

Essential

• Experience of supervising junior medical staff
• Experience of participation in undergraduate and postgraduate teaching
• Ability to teach clinical / technical / practical skills

Desirable

• Qualification in medical education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

SUNDERLAND

SR4 7TP

United Kingdom

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To take responsibility for continuing professional education in accordance with guidelines set out by the appropriate college/faculty/professional body and participate in appraisal and revalidation processes.

To work in collaboration with colleagues in developing skills to provide new ways of working across different professions and organisations

The appointee will be expected to take part in the teaching rota and share responsibility for educational supervision, training and professional development of the junior medical staff.

The successful applicant will have the support of a medical secretarial team. He/she will have a computer and access to E-mail, the Intranet and Internet and have access to office accommodation in South Warwickshire. Remote access facilities will also be available.

To take an active part in teaching, training and supervision of undergraduates, post-graduates and multi-disciplinary team.

To contribute to the management of clinical service and service development.

To contribute to the research and development of the department.

To observe the Trusts agreed policies and procedures

Person Specification

Qualifications

Essential

• Full registration with General Medical Council
• MRCPCH or equivalent obtained through examination.
• Inclusion in GMC Specialist Register for Paediatrics or within 6 months of (CCT)
• Portfolio Pathway (Formerly CESR) applicants must be on the Specialist Register at the point of application.
• APLS Provider (current)
• NLS Provider (current)

Desirable

• Further Higher Degree/ Qualification
• APLS Instructor

Experience

Essential

• Paediatric Specialty Training
• Competence in Practical skills in Neonatology
• Training and experience in general Paediatrics (minimum 3 years at Middle Grade level or equivalent)
• Neonatal on calls must have been undertaken during part of last 3 years of Paediatric Specialty Training
• Experience in the management of alleged 'child abuse' and working with other agencies to safeguard. children
• Level 3 Safeguarding Training
• Ability to resuscitate critically ill children and neonates
• Understanding of Clinical Governance

Academic Achievement

Essential

• Ability to undertake Audit and implement necessary change
• Attendance at Training the trainer course
• Good Clinical Practice Training

Desirable

• Peer-reviewed publications
• Attendance at Management Course

Disposition

Essential

• Child Centered approach
• Enthusiasm for developing services
• Good communication skills and efficient time management
• Able to work as a member of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications and Training

Essential

• General practitioner with MRCGP
• Attendance at courses aimed to support educational development (example: educator courses, Train the Trainer, etc.)
• Pro active approach and evidence of CPD within clinical role
• Applicants should either work in NHS clinical practice (or similar setting) or should have previously undertaken clinical practice within the last 2 years prior to the intended start date of the role

Desirable

• Approved GP trainer or clinical supervisor
• Educational qualification e.g. Postgraduate Certificate in Medical Education, Certificate or diploma in medical education or management

Skills and abilities

Essential

• A strong sense of vision, leadership and ability to innovate.
• Strong Interpersonal communication, written and presentation skills
• Excellent leadership and organisational skills
• Commitment to continuous improvement and innovation in medical education
• Ability to support others (pastoral skills) and to help others develop and progress.

Experience and Knowledge

Essential

• Good working knowledge of the NHS, its structures and processes.
• Demonstrable track record of delivery in service and education.bodies, related NHS organisations and regulatory bodies, including an understanding of healthcare/multi-professional workforce, the Gold Guide and educational theory
• Experience of working with learners and doctors in training in an educational context.
• Experience of clinical and educational leadership including across multi-professional teams.
• Understanding of developments involving the relevant Colleges/Faculties, professional bodies, National Institute for Health Research and academic training, NHS organisations and regulatory bodies.

Desirable

• Previous or current appointment as a leader in healthcare education.
• Previous experience in the recruitment and selection of doctors / learners to educational programmes.
• Awareness of funding streams for healthcare education.
• Understanding of current health, social care and education policy.
• An understanding of healthcare/multi-professional workforce matters.

Behaviours and Values

Essential

• Able to demonstrate NHSE's values and commitment to the values described in the NHS Constitution.
• Commitment to own personal development.
• Commitment to equality, diversity and inclusion.
• Commitment and enthusiasm for education and training
• Adaptable in approach including the flexibility to work in changing environments.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

Explorer House

Adanac Drive

Southampton

SO16 0AS

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

What we offer:

Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.

Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎

Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

Read about our application process

Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration (RN1 or RNA) with post-registration experience.
• Requirement for NMC professional registration required (which must be maintained in the role.
• Demonstrate commitment to own Continued Professional Development (CPD).

Experience

Essential

• Demonstrates experience of planning, implementing and evaluating changes in clinical practice at a team level.
• Possesses an awareness of performance objectives and organisational targets.
• Demonstrates experience of clinical teaching.
• Demonstrates an understanding of the principles of clinical audit and research.
• Demonstrates involvement in personal and professional development for self.
• Demonstrates an awareness of current issues in nursing.
• Demonstrates experience of tissue donation and Human Tissue Act.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT

Liverpool Centre

14 Estuary Banks, The Estuary Commerce Park

Liverpool

United Kingdom

L24 8RB

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Directly responsible for own caseload and deals with referrals in line with departmental policy. Responsible for timely holistic neuro therapy assessments, planning, implementation and evaluation. Assesses in patients homes, clinic environment, or via video or telephone consultation where appropriate. To have knowledge of red flags, and appropriate onward referrals or action to take. To have a good working knowledge of a wide range of outcome measures, and be able to select them appropriately for use with a variety of patients. To have an awareness and understanding of the International Classification of Functioning, Disability and Health, in order to inform treatment planning and goal setting. To use SMART goal format to formulate goals with patients and their families. Patients should be central to the decision making process. To carry out a variety of neurological treatment techniques including spasticity management, falls prevention, management of vestibular conditions, and postural management. To educate patients and their families and/or carers about their condition and the impact their condition may have on handling, positioning, care, exercise etc. To develop advanced communication skills and be able to communicate complex and sensitive information to patients and their families/carers. Conversations may include assessment of rehab potential, discharge planning, and prognosis. The post holder may need to use empathetic and persuasive skills when communicating, for instance in cases where patients make unwise decision surrounding safety. To be able to use a variety of communication aids/methods to support understanding where cognition, lack of sight, or communication is impaired. This may include working alongside Speech and Language Therapists. To be able to communicate effectively with the wider multidisciplinary team surrounding patient care, making links where necessary. This may be with hospital consultants, continence nurses, wheelchair services and voluntary sector agencies. Participates in the continuing professional development of themselves and the team. This may involve leading education sessions to wider team regarding Neuro specific assessment, treatment and conditions. This will involve critical appraisal of up to date literature, and use of local and national condition specific guidance e.g. NICE. To develop skills to be able to assess for, review and issue commonly used orthotics To develop skills and knowledge in the assessment for and application of Functional Electrical Stimulation, and Neuromuscular Electrical stimulation; with the support of the Clinical Specialist Neuro Physiotherapist. Recommends specific levels of care/equipment required to maximize a patients independence in their own homes. To develop an awareness of the medical management of a range of frequently seen Neurological conditions e.g. anti-spasticity drugs. Have an up to date working knowledge of any schemes/care provision and support groups to assist patients in self-managing their conditions and to improve their quality of life living in the community. Participates in the planning and implementation of patient groups associated with the specialist area of neurological rehabilitation and neurological disease long term management. To develop an awareness of advance care planning, palliative care and end of life care in progressive neurological conditions. All staff members have personal and professional responsibility to promote safe standards of care and services. All staff members are expected to participate in clinical governance initiatives. To work alongside the wider Multidisciplinary team in order to meet joint goals. This may include organizing joint goal setting meetings or having joint visits for a more holistic assessment.

Professional

Risk Assessment Uses therapeutic handling techniques to maximise the patients potential and minimise risk. Assesses the patients home environment for potential hazards to minimise risk to them and others around them. Independently assesses for and prescribes basic equipment and with the support of the Band 7 Clinical Specialist Neuro OT develops skills in the prescription of bespoke and special order equipment.

Management

Provides training/development of work shadow persons/ students, and support workers as necessary.

Person Specification

Qualifications

Essential

• Diploma/degree in Physiotherapy e.g. BSc Hons degree in Physiotherapy by recognised awarding body e.g. Chartered Society of Physiotherapists.
• Must satisfy the criteria for full membership of the Health and Care Professions Council (HCPC)

Desirable

• An approved Physiotherapist supervisor for Physiotherapy
• Post graduate qualification/study or equivalent experience e.g. MSc module, Bobath course

Knowledge and Experience

Essential

• Knowledge of the role of Physiotherapy for people with a wide range of neurological conditions.
• Able to assess for and fit basic equipment to facilitate independence at home.
• Previous experience in Neurological rehabilitation
• Knowledge of relevant NHS and SS legislation
• Experience in spasticity management

Desirable

• Experience of working in a community setting.
• Able to assess for and fit complex equipment and teach patient/carer in the safe use of these.
• Experience with community/mental health conditions
• Experience in the review and provision of lower limb orthotics and/or Functional Electrical Stimulation
• Experience in postural management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Milford Hospital

Tuesley Lane

Godalming

GU7 1UG

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties specific to role

The duties and responsibilities to be undertaken by the Patient Service Manager may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Deputy Practice Manager or Practice Manager/Director, dependent on current and evolving Practice workload and staffing levels:

Management Duties:

• Supervision of the reception team and function as a whole
• Training of new reception team members in line with departmental/Practice policies and procedures, ensuring staff are comfortable and signed off to the appropriate level.
• Monitoring the Practice appointments system and bookings with appropriate training feedback to staff including, managaging the practice DNA rates.
• Monitoring Reception workload (including Tasks) and feeding back to senior management should the workload exceed safe levels.
• Providing support with planning and implementation of the departmental staff rota
• Attend Practice meetings where required
• Any other reasonable duties as necessary
• Reviewing 1:1s with all the Reception team.
• Ensuring appraisals are completed in a time orderly manner

General Duties:

• Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Taking messages and passing on information
• Filing and retrieving paperwork
• Support with the management of online complaints relating to reception
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers via telephone calls, emails, website and text messaging systems
• Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ambulance transport bookings
• Deal with general enquiries and complaints

Working conditions

• Frequent, prolonged VDU use
• Time-pressured environment
• High levels of accuracy and attention to detail essential at all times
• Exposure to distressing situations and written material
• Variable working hours by rota in some practices
• Requirement to wear uniform in some practices

Job Description for all G DOC workers

The job description for all G DOC workers also forms part of your job description.

• Ensure outstanding queries are explained and handed over to next shift, as necessary
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Experience

Essential

• Work in a receptionist role
• Broad knowledge of General Practice

Desirable

• Experience of managing a team

Other

Essential

• Disclosure Barring Service (DBS) check

Desirable

• Evidence of continuing professional development

Personal Qualities

Essential

• Clear, polite telephone manner
• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Qualifications

Desirable

• GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required)

Skills

Essential

• Excellent communication skills (written and oral)
• Able to manage team members effectively
• Competent in use of SystmOne
• Competent in the use of Office and Outlook
• Ability to follow policy and procedure
• Effective time management
• Ability to work as a team member and autonomously
• Good interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

G DOC Ltd

Address

Pavilion Family Doctors

153A Stroud Road

Gloucester

GL1 5JJ

United Kingdom

Employer's website

https://ghac.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Delivering a strategic procurement service to the Trust including, but not limited to: tenders and quotes, mini-competitions and full procurements via (FTS) to ensure best value for money
• Drafting and evaluating pre-qualification, tender and contract documents
• Managing the tender process on the e-tendering portal
• Ensuring that project activity and other procurement tasks are undertaken to the required standard and meet all timescales and deadlines
• Ensuring full compliance with Trust Procurement policies, Standing Orders and Standing Financial Instructions and Public Contract Regulations.
• Ensuring contract compliance and dealing with contract performance issues
• Delivery of best value for money and sustainable savings for the Trust by effective sourcing of goods and services

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person Specification

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level of working experience.

Desirable

• Qualified member of the Chartered Institute of Purchasing and Supply or holds another relevant Procurement qualification or can present evidence of working towards this.

Experience

Essential

• Experience of public sector tendering and contracting and Public Tendering Regulations

Desirable

• Experience of web-based e-tendering software

Personal Qualities

Essential

• Ability to work to deadlines and prioritise a heavy workload, always ensuring attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford Health NHS Trust

Address

Littlemore Mental Health Centre

Oxford

OX4 4XN

United Kingdom

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The purpose of the role is to:

Take blood samples and BP readings from patients who are know to have, or are at risk of having, long term health conditions. Complete computer 'check & test' template.

Contact patients to book appointments for reviews of long term health conditions, screening and immunisation or other as required.

Maintain records of call/ recall activity.

Offer general assistance to the Practice team and patients.

You will project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Lead Clinician/ Practice Manager, dependent on current and evolving Practice workload and staffing levels:

Using the clinical records to identify patients in need of vaccination or immunisation, health advice, screening or review.

Contacting by telephone, text or letter.

Provide information on the importance of immunisations, screening, review and 'myth-bust' when faced with misinformation.

Update patient contact details on the clinical record system.

Book appointments.

To be aware of the practice philosophy and to treat patients/ visitors with respect, and tolerance and offer constructive support to colleagues and general public.

To be responsible with other members of the reception team for maintaining and monitoring the Practice appointments system

Processing appointments; including personal, telephone and online requests for appointments, visits and telephone consultations and ensuring patients are directed to the appropriate healthcare professional

To have working knowledge of the telephone systems (during and after hours) and have an appropriate telephone manner.

Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedure

To deal with delegated tasks efficiently, according to guidelines set, and reporting regularly any problems and targets reached as required.

To be aware of all Practice procedures and work in accordance with written protocols

To work flexibly according to the needs of the Practice and provide cover for absent colleagues.

To undertake mandatory and additional training as identified by the practice.

Any other duties, appropriate to the grade, as required by the Practice Manager/ Lead Clinician

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training

Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Attend admin meetings as and when required

Attend update courses including mandatory training and any other additional courses the practice sees fit for purpose.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Qualified Phlebotomist.
• Excellent IT skills including Microsoft office, word and excel
• Good general education to GCSE or equivalent, including equivalent grade c or above passes in Maths and English

Desirable

• - Experience in a GP Practice environment
• - EMIS and DOCMAN
• - Completed the Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medicus Health Partners

Address

Carlton House Surgery

28 Tenniswood Road

Enfield

Middlesex

EN1 3LL

United Kingdom

Employer's website

https://www.medicushealthpartners.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Gloucestershire Health & Care Services deliver community health & social care services for adults & older people via a model of locality-based cluster teams. Each of the clusters consist of Nursing, Therapy and Reablement Teams working closely alongside social work professionals to provide support to people within their own homes and within bed based reablement units. We work closely with GPs, local communities, acute and community hospital(s) and other partners to enable people to live as independently and for as long as possible within their own home.

We are a clinically led organisation where individuals are valued for their unique professional contribution to ensuring best patient care. Continuing Professional Development is a key priority and we actively promote and develop the broadening roles that Physiotherapists and Allied Health Professionals are able to contribute. We have an extensive range of Advanced Practitioners, Clinical Specialists, Professional Leads and Non-Medical Prescribers across a wide range of specialisms that actively support clinical colleagues within our organisation. Our well established, structured Clinical Supervision and In-Service Training programmes contribute to the learning culture which develops and challenges thinking and practice.

Person Specification

Qualifications

Essential

• GCSE English & Maths Grade C or above or equivalent
• NVQ 3 or working towards or, can demonstrate experience to that level

Experience

Essential

• Evidence of working as part of a team
• Experience of communicating over the telephone
• Proven ability to work unsupervised and manage working time effectively
• Ability to remain calm under pressure and deal with competing demands
• Evidence of good interpersonal skills

Professional Knowledge

Essential

• Evidence of willingness and ability to learn new skills

Desirable

• Understanding and comprehensive use of Electronic records and the local system for patient records (SystmOne), including writing/typing appropriate paperwork on the system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

Pioneer Avenue

Gloucester

GL3 4AW

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

Please see the full job description and personal specification attached within the supporting documents

Person Specification

English

Essential

• GCSE Maths and English

Desirable

• Good computer skills

English

Essential

• Experience within a busy office/ call centre environment dealing with members of the public and hospital staff

Desirable

• Knowledge of Data protection and patient confidentiality

English

Essential

• Ability to work to strict deadlines and prioritise tasks with minimal supervision

Desirable

• Knowledge of WPAS/ Hospital administration systems

English

Essential

• Enthusiastic, confident with a positive attitude. Flexible attitude towards duties and responsibilities

Desirable

• Ability to communicate professionally and effectively with all levels of staff both verbally and in writing

English

Essential

• Ability to speak Welsh to Minimum Welsh Level 3 required

Desirable

• To function efficiently under pressure and to meet deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Abergele Hospital

Llanfair Road

Abergele

LL22 8DP

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

Service user contact referred to in this Job description will only apply when working within a clinical area.

The post-holder will:

Under the supervison / direction of the Line Manager / Administrative Supervisor, within a delegated framework for agreed tasks and seeking support as and when necessary, provide a comprehensive, confidential, Secreterial / Administrative service to clinical/support services, in an efficient and confidential manner.

Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

May work within clinical environments where conflict resolution may be required.

Act as principal point of contact for users of the service eg,individuals from within/outside the Trust, service users and members of the public etc.

Work flexibly to meet the needs of the service.

Develop and maintain good working relationships by being, flexible, adaptable, polite, positive and empathetic, communicating effectively and informatively.

Work with sensitivity and have a good understanding of the service provision and issues experienced by its users.

Prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of postholders level of competency or authority to the Line Manager.

Work within well-established departmental/Trust policies, procedures, protocols, guidelines and established service delivery plans at all times.

Use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to others user communication difficulties.

Ensure the service experienced is positive and service user confidentiality is maintained at all times. Treat users of the service, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Qualifications

Essential

• Must be appropriate to the role:
• NVQ level 3 or RSA III or OCR III (or equivalent level of qualification in related subject eg business admin, typing/word processing, customer services).
• Or, be able to demonstrate competency at level 3.

Desirable

• Willingness to undertake further study/development.

Special Knowledge & Skills

Essential

• Good written communication skills, with the ability to deal with and prepare routine written correspondence.
• Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.
• In decision-making and prioritisation.
• Knowledge of Data Protection Act.
• Customer care skills.
• Good interpersonal skills.
• Diversity/Cultural understanding.
• Resilience to pressure and exposure to emotional, distressing situations.
• Non-judgemental, empathetic manner.
• Able to use observation skills to identify potential risks and act appropriately.
• Demonstrates Trust Values.
• Able to fulfil the requirements of the Trusts value based induction.

Desirable

• Knowledge of information governance.
• Problem solving skills.

Training

Essential

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training and maintain skills.

Physical Attributes

Essential

• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Personal Attributes

Essential

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach.
• Dress appropriately for the environment.
• Ability to travel around the Trust as appropriate to role.

Experience

Essential

• Recent Secretarial/administrative experience.
• Copy /audio typing if applicable to role.
• Note/minute taking.
• In using email, maintaining and updating paper and electronic diaries, arranging meetings.
• In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc.
• In working as an effective team member with minimum supervision.
• In working in a busy environment with competing demands.
• Understanding of the need to maintain strict confidentiality.
• In using a degree of initiative.
• In organising and prioritising own tasks in order to meet deadlines.