Job description

Job responsibilities

1. Receiving and Directing Patients

Receive and direct patients on arrival at the reception desk in a friendly and courteous manner, ensuring their requirements are met professionally and efficiently.

Provide help to patients with general enquiries, and assist them to make appointments, using the online appointment system.

Receive, record, and accurately pass on messages via email or the clinical system.

Answer telephone calls promptly in a polite and professional directing callers as appropriate.

Provide clear information about practice procedures, appointment systems, and accessing services.

Advise patients on approximate waiting times and of any unexpected delays.

Book patient transport when the patient is unable to do so.

Book interpreters for patients when needed.

To take in fees from patients where applicable and issue receipts.

To give patients any forms / referral letters that are waiting for collection checking ID.

Receive and appropriately escalate patient concerns or complaints while maintaining empathy and professionalism.

2. Operation of Telephone and Triage System (SystmConnect)

Answer incoming calls and make outgoing calls as required.

Assist patients via the patient triage system.

Ensure phones are answered promptly monitoring the incoming calls.

Ensure that system is operational at the beginning of each day.

3. Administrative Duties

Register new patients, ensuring accurate data entry onto the clinical system.

Update patient contact details and ensure records remain accurate.

To post outgoing letters at the end of each shift.

To undertake photocopying as needed, including photocopying patients notes when required.

Call patients for recall and data collection purposes and correctly record data in patients medical record.

Ensuring that there is always a supply of the practice leaflet available at reception.

Make up registration packs (GMS1 & New Patient Health Check Form).

Complete tasks via SystmOne or relevant clinical/document systems.

Complete tasks assigned via reception clipboard.

Email referrals and support the referral process as requested by clinical team.

4. Patient Records

To assist with tagging of new patients medical records prior to summarisation.

Request missing medical records from patient services when required.

To assist with the scanning of patient related documents during busy periods.

5. Start and End of Day Procedures

Prepare the reception area for opening, ensuring systems and spaces are ready for patient arrival.

Keep reception and waiting areas clean, tidy, and presentable throughout the day.

Update staff room allocation boards for the following day.

Secure practice premises at closing, ensuring all doors, windows, and lights are safely managed.

Always maintain strict confidentiality.

Chaperone support when requested.

Support colleagues and contribute to positive teamwork.

To attend team meetings when scheduled.

To participate in appraisals and PDP (Personal Development Plan) and team training opportunities.

Help cover colleagues duties during absence, increased workload, or operational needs.

Person Specification

Experience

Essential

• Excellent communication skills, both face-to-face and over the telephone.
• Previous reception, administrative or call centre experience.
• Experience working in a public-facing role.

Desirable

• Previous experience working within a GP Practice or healthcare organisation.

Qualifications

Essential

• Good standard of education (GCSE level or NVQ Level 2 or equivalent).

Desirable

• Full UK Driving Licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whaddon Healthcare

Address

25 Witham court

Tweed drive

Bletchley

Milton Keynes

MK3 7QU

United Kingdom

Employer's website

https://whaddonhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

To support the clinician in ensuring that the patient pathway is completed within laid down timescale in accordance with policy, procedure and working instruction. The postholder will be responsible for supporting the continuing provision of first-class care for all our patients through ensuring reception, administrative and driving duties are undertaken efficiently and effectively.

KEY TASKS AND RESPONSIBILITIES

To act as receptionist at the base, managing patient appointments, supporting Clinicians with administrative tasks, and supporting and managing patients through their experience with Shropdoc.

To liaise with Despatch in the Call Centre and your Clinician to ensure that base appointments and home visits are completed in a timely fashion.

To drive the Shropdoc vehicle to home visits in a safe and competent manner.

To ensure that all kit is checked and available for both home and base appointments.

To ensure that vehicles are checked prior to any visits so that they are safe and roadworthy.

BASE - Duties and Responsibilities

To ensure that the base is set up and ready for patients at the beginning of the shift. All computers to be logged in and all essential kits ready and available.

To ensure that base email account is checked and anything relevant is actioned, all phone lines are connected, and printers are operational.

All clinical kit is checked in conjunction with the Kit Checking and Sealing Process.

To appropriately record all drug and sundry usage across the shift using the relevant stock control method and in conjunction with Medicines Management Policy.

To support your Clinician with administrative tasks, such as scanning paperwork, emailing information or making phone calls

To be responsible for greeting patients at bases and promptly recording their arrival on clinical software and ensure that should a patient not attend that it is promptly reported to Despatch.

To ensure that all infection control procedures are stringently followed in line with relevant policy and maintain a continuously clean and tidy environment.

To carry out basic first response and fault-finding following failure of systems/technical equipment.

To provide clear and specific details to Despatch when reporting issues that require further investigation.

To log any incidents that occur on shift via Radar (for example, health and safety incidents, safe-guarding concerns etc).

To advise Clinicians of any drug or sundry shortages.

To witness the removal and re-stock of controlled drugs and sign your agreement.

To check the presence and function of all diagnostic equipment, replacing batteries or reporting any faulty items.

To keep Despatch appraised of clinical workload and any delay in seeing patients.

To always maintain security of the base, including ensuring that the drugs cupboard remains locked, and that no patient identifiable data is accessible.

To follow the process for patients without appointments should people unexpectedly turn up at base looking for clinical support .

To ensure prescriptions are in printers when the doctor is seeing patients but stored in drugs cupboard when on home visit or base is closed.

HOME VISITS - Duties and Responsibilities

To ensure that the Clinician is always transported to home visits safely and with all clinical kit available

To maintain contact with Despatch throughout home visits, informing them of any delays/detours and always ensuring they are contacted before returning to base.

Comprehensively complete vehicle checks as per the Driver and Vehicle Policy and the Vehicle and Kit Log before driving anywhere on shift.

Ensure full clinical kit is available on all home visits and that it is regularly checked and restocked in accordance with procedure.

To always use the TomTom satnav in the vehicle, even on short, local journeys

Support Clinician in locating the front door of properties and assist with carrying of kit

Report all arrival and departure times using the working times function of the TomTom

Provide an escort into the patients home at the request of the Clinician if you feel safe and comfortable doing so. Never witness a consultation, remain in the hall/by front door and be available as required

Record all drugs/sundries dispensed out of the vehicles using relevant stock control recording method and restock as required.

Record details of home visits on Vehicle and Kit log.

Maintain security of vehicle at all times.

To always abide by the rules of the Highway Code and the Driver and Vehicle Policy.

To ensure Toughbooks are charged and switched on and that you are aware of how to resolve basic faults.

ALL TIMES - Duties and Responsibilities

Ensure that the lone worker devices are switched on and accessible both whilst on base and in the car.

Ensure that you know what to do in the event of systems going down and how to revert to fail over/contingency measures.

Be responsive in the case of a clinical emergency and support your clinician appropriately.

Ensure all statutory and mandatory E-learning training is up to date and complete and attend any statutory and mandatory in-person training as requested.

To maintain a constant interest in matters relating to Health and Safety and to escalate any concerns.

To actively participate in the training and mentoring of any new members of staff.

To attend base meetings or other scheduled operational training when requested.

To undertake any other duties of a similar nature consistent with the responsibilities of the post.

To have good understanding of Shropdoc policies and procedures, in particular those pertaining to your role.

To maintain regular and consistent attendance at work, be punctual and ensure that you wear Shropdoc uniform while on shift.

Ensure good communication skills are used with patients, members of the public and health care professionals and that complaints, compliments or concerns are responded to appropriately.

Person Specification

Qualifications

Essential

• Full driving licence (minimum of 2 years driving experience) with the ability to drive safely and legally for work purposes.
• Good general education.
• Must be able to undertake relevant mandatory and statutory training required for the role.

Personal Attributes

Essential

• Caring, compassionate and patient focused.
• Excellent verbal communication and interpersonal skills.
• Personal Attributes
• Reliable, punctual and trustworthy.
• Calm, professional, discreet and respectful of patient confidentiality.
• Ability to work independently and as part of a team.
• Responsive to changing situation.
• Committed to promoting high standard of patient care.
• Diplomatic and tactful.

Desirable

• Demonstrates initiatives in identifying opportunities to improve the service.
• Demonstrates a willingness to develop new skills.

Experience

Essential

• Experience of providing professional and courteous service to members of public.
• Confident and competent driver with a strong commitment to passenger safety.
• Understanding of confidentiality data protection and professional boundaries.
• Basic IT skills and confidence using electronic systems to include email and bespoke systems (training given).

Desirable

• Experience in a patient-facing, customer-facing or public-facing role would be an advantage.
• Familiarity with rural driving and navigating unfamiliar locations.

Other

Essential

• Must be able to work unsocial shifts and flexibly (evenings, weekends and bank holidays).
• Able to demonstrate behaviours consistent with Shropdocs values: Community, Integrity, Development, Quality and Kindness.
• Satisfactory safer recruitment checks, which will include a DBS Check and driving licence checks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shropshire Doctors Co-operative Limited ‘Shropdoc’

Address

Unit A

3 Longbow Close

Shrewsbury

Shropshire

SY1 3GZ

United Kingdom

Employer's website

https://shropdoc.org.uk (Opens in a new tab)

Job description

Job responsibilities

KEY RESULT AREAS:

The postholder will:

The Neighbourhood Teams Advanced Nurse (ANP) will be responsible for the delivery of safe and effective nursing practice across our Neighbourhood Teams, ensuring a 2-hour response to crisis call outs, providing ongoing support as appropriate.

Working as part of the multi-disciplinary urgent community response service to support unwell patients in domiciliary care homes and their own homes. To undertake face-to-face assessment, diagnosis and treatment for community patients presenting as unwell to prevent hospital admission, where appropriate and keep patients safe within their own homes.

The Advanced Nurse (ANP) will ensure clinical systems are in place to support and monitor practice and performance and support the Clinical Team Leader in the operational delivery of the service.

The Advanced Nurse (ANP) will hold accountability for all service user allocations across the Crisis 2 hour nursing pathway having shared responsibility for the clinical caseload management for the team.

Working with other lead Nurses the post holder will provide trust wide leadership and support within their own discipline or urgent crisis response.

1.1Care/service/function provision:

• Providing specialist nursing assessment and intervention within individuals professional expertise to an allocated caseload of more complex cases, requiring a 2-hour crisis response and potential support or signposting.
• Utilising specialist and advanced knowledge of nursing practice to guide intervention and assessment methods appropriate to individual service user needs.

Practice as an independent prescriber within the bounds of current legislation, independently prescribing medicines and appliances where appropriate and within scope of practice.

• Working with service users to identify goals as part of the overall care plan, using assessment tools based on current evidence based best practice.

Having the flexibility and skill set, with appropriate training, to work across planned and Urgent crisis pathways supporting patients to remain well in their own homes, or long-term place of residence and / or prevent hospital admission.

• Supporting the culture and implementation of service user led care plans to achieve therapeutic goals.
• Ensuring the nursing team monitors, evaluates and modifies treatment in order to measure progress and ensure effectiveness of intervention.
• Showing a working knowledge of current legislation e.g., Urgent Community Response standards, safeguarding adults/Vulnerable Adult, Mental Capacity Act, Mental Health Act 1983 etc.
• Ensuring that the nursing team keep abreast of new approaches and treatment developments, ensuring that staff establish and maintain effective documentation processes in line with Trust and Professional standards regarding Clinical Record Keeping.
• Utilising resources effectively to resolve complex clinical and non-clinical situations.
• Broadening clinical research and development skills by leading on the evaluation of the service via service evaluation, audit and research projects to promote evidence-based practice.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Training

Essential

• To be willing to undertake post graduate training to further skills, knowledge, and expertise
• Evidence of Continuing Professional Development
• Clinical Supervision training and experience

Desirable

• Moving and Handling training
• Positive Behaviour Management Training
• Specialist training in areas relevant to the patient group, e.g. Long Term conditions, minor illness, minor ailments and injuries.
• Relevant qualification Community Nursing Management training.

Experience

Essential

• Experience at senior level and ability to demonstrate development of advanced leadership and management skills.
• Experience of providing nursing services to patients in community settings.
• Experience of working with individuals with complex health needs and behaviours that challenge.
• Experience of managing and assessing risk whilst working independently.
• Experience of working in a multi- disciplinary environment.
• Experience of Nurse-led triage

Desirable

• Work with individuals from diverse ethnic backgrounds.

Special Knowledge/Skills

Essential

• Evidence of a wide range of clinical skills, abilities, and experience.
• Understanding of the specific health needs of people with complex nursing needs.
• Awareness of current philosophies and legislation relating to community nursing / urgent community response pathways.
• Knowledge and understanding of current government legislation and NHS policy.
• Awareness of up-to-date nursing practices.
• Ability to lead and motivate a team of staff.
• Ability to work within budget frameworks.
• Ability to self-motivate and work independently.
• Ability to organise team and delegate appropriately.
• Ability to manage caseloads on short- and longer-term basis.
• Analytical and problem-solving skills.
• Excellent written and verbal communication skills and negotiation skills.
• Able to direct junior staff and students as appropriate.
• Ability to represent the service in the absence of senior managers.
• Effective time management.
• Good communication skills and can adapt working practices to meet the cross-section of society.
• Flexibility.
• Good team worker.
• Reliable and caring.
• Able to work unsupervised.

Desirable

• Knowledge and understanding of cultural and diversity issues.
• Able to demonstrate evidence-based practice.
• Experience of service improvement and change management

Qualifications

Essential

• RGN
• Relevant Teaching Qualification
• Postgraduate study to Masters Level or equivalent experience in a field related to Nursing
• Current NMC Registration
• Advanced Physical Assessment and Consultation Skills (APACS) qualification
• Nurse Independent Prescriber V300 Prescribing course

Personal Attributes

Essential

• A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)
• Ability to work flexibly including weekend, evening and Bank Holiday working.

Physical Attributes

Essential

• Ability to undertake the duties and demands of the post.
• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Priory Campus

Pontefract Road, Lundwood

Barnsley

S715PN

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge/Experience

Essential

• Certificate in Basic Food Hygiene/within 3 months of employment .

Desirable

• Working within a busy customer focused and productive work environment.

Skills

Essential

• Able to work on own initiative and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Central Production Unit

Unit 22, Treorchy Industrial Estate

Treorchy RCT

CF42 6EQ

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Join Our Team as a Specialist Day Support Worker!

Are you a confident Support Worker driven by a passion for delivering exceptional care in a specialist enhanced support environment?

You'll work 42 hours a week (days only and alternate weekends), making a profound difference in the lives of adults with autism and learning disabilities at Broughton Lodge, a specialist enhanced residential service for individuals who may present challenging behaviours.

Shift Pattern: Days (8 am - 8 pm)

Week 1: 4 days on, 3 days off

Week 2: 3 days on, 4 days off

Why Choose Cygnet?

• Beyond pension schemes and professional development, we provide perks that enhance your life inside and outside of work

• Enjoy shopping, travel, and leisure discounts, along with healthcare and financial benefits

• Join us for excellent career prospects and the satisfaction of making a daily difference

Your Responsibilities

• Offer enhanced care with a flexible learning approach

• Deliver specialist support interventions alongside a clinical team

• Provide guidance and emotional support

• Adapt help to individuals specific needs

• Assist with medical and welfare needs

• Report on medical and welfare needs as required

• Safeguard the most vulnerable in society

• Maintain a safe, clean environment for all

Why Cygnet? Well Offer You

• £13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 at 18 months

• Opportunities for further learning via our excellent apprenticeship scheme

• Flexible working with overtime options

• Regular coaching and appraisal

• Expert supervision and peer support

• Employee discount savings and Cycle to Work scheme

• 24 hours GP helpline

• Discounted Gym membership

• NHS and blue light discount

• Free eye tests

• On site benefits including free meals

• Plus much more

You Are

• Genuinely driven to make a real difference

• An excellent communicator and team player

• Sensitive and intuitive, fostering trust and stimulation

• Passionate about empowering and supporting service user independence

• Eager to enhance your skills in a specialist enhanced care environment with a clear career progression plan

• Ready to contribute to an open, transparent, and expressive staff culture where you lead your team

Successful candidates must undergo an enhanced DBS check.

Join Cygnet

Cygnet has been providing high-quality specialist mental health services for over 30 years. Here, you'll have the chance to make a real impact on patients, service users, and their families.

Ready to embark on a rewarding career journey while making a significant impact every day? Apply now and become a vital part of the Cygnet family.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Macclesfield

SK11 0JG

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or site:

To ensure strict adherence to all policies and procedures in relation to food hygiene, including HACCP, personal hygiene and cleaning down procedures.

Clean all surfaces using appropriate methods to remove dust and debris.

Remove / replace / clean curtains and blinds as necessary.

Clean all hard floors and mop daily. Empty, clean and replenish waste bins.

Seal waste bags and carry out appropriate waste disposal procedures.

Clean internal glass and ledges.

Clean all sanitary areas.

Maintain equipment in a clean and serviceable condition.

Maintain and respect the privacy and dignity of patients whilst carrying out Facilities duties.

Clean furniture.

Replenish consumables paper towels, soap, toilet rolls etc.

Adopt a flexible approach, as you may be required to work at any Trust site.

Ensure the correct storage of all items.

To issue and collate inpatient menus.

Collect and clean all crockery and cutlery and kitchen utensils as required using automatic dishwashers where available.

Collect, wash and return water jugs.

Collection and delivery of goods.

Use of electrical cleaning equipment.

Carry out the regeneration of prepared meals, preparation of salads andsandwiches, and any other food items as required.

To prepare and serve food and beverages as required.

To ensure security is maintained at all times.

Completion of departmental paperwork as required.

Assist with the service of patient, and staff meals.

Provide the appropriate amount of crockery and cutlery in advance of service times.

Ensure that food presentation, portion control, temperature and quality standards are adhered to.

Person Specification

Qualifications

Essential

• Educated to GCSE or equivalent standard in English and Maths

Desirable

• Basic Health & Safety certificate
• Maths and English GCSEs grade C/4 or above
• NVQ Cleaning

Experience

Essential

• Experience of working in a customer focused environment

Desirable

• Experience of working in a healthcare environment
• Previous experience in Housekeeping/Cleaning/Catering services

Skills and Knowledge

Essential

• Ability to work as part of a team
• Ability to understand and follow instructions
• Ability to record information accurately
• Have an understanding of basic Health & Safety principles
• Ability to remain calm in difficult situations
• Ability to prioritise own work
• Smart in appearance with good personal hygiene standards
• Polite and courteous
• Understand and maintain confidentiality
• Flexibility
• Reliable

Desirable

• An understanding of infection control principles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Durrington Health Centre

Durrington Lane

Worthing

BN13 2RX

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

Whats next?

• If youre successful, youll be invited to an interview and assessment day on 10th September 2026. followed by unpaid classroom training which will include 3 days of blended training delivered via Microsoft teams, covering the 15 standards of the care certificate and a day on Mental Health. There will also be one in-person training day to cover basic life support and manual handing. Training dates to be confirmed.

After the programme

As your first step in healthcare with the NHS, this could provide you with the opportunity to progress your career by accessing further training outside of the programme. In time, you could become a Senior Healthcare Assistant. After that, you could then apply to train as an Assistant Practitioner or Nursing Associate, enabling further career avenues such as a Nurse, Podiatrist or Midwife.

Apply Today

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

Person Specification

Qualifications

Essential

• Basic English and Maths skills are required, otherwise no specific qualifications are required.

Employer details

Employer name

NHS Professionals Limited

Address

Prospect Park Hospital

Honey End Lane

Tilehurst,

Reading

Berkshire

RG30 4EJ

United Kingdom

Employer's website

https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Newcastle Hospitals Skills Academy (NHSA) delivers CPD education and training to professionals within the Health and Care sector, one of our strategic aims is to develop a portfolio of both clinical and non-clinical CPD courses aimed at our internal Trust based customers, externally to other NHS organisations, and commercially within the wider health and care system. Courses enable the on-going professional development of our Nurses, Midwives, and Allied Health Professional workforce (NMAHP), wider workforce, and external business partners.NHSA Educators enable the NHSA to deliver a wide range of diverse courses adopting multiple delivery models, NHSA Educators will be offered temporary education assignments matching personal availability, skills and experience.The post holder will need to be a professional with significant experience, occupational competence, or demonstrate professional development within the leadership, education and training, or coaching and mentoring subject areas.It is anticipated that the role will aid in the development and deliver on a range of course modules and / or aspects of these modules from various subject areas. This will also include designing resources and training materials to meet the learning objectives of the course.

Person Specification

Qualifications & Education

Essential

• First degree in relevant subject area
• Recognised teaching qualification, such as: o PGCE, Cert Ed, BEd, MEd or equivalent. o o Level 3 Award/Level 4 Certificate/Level 5 Diploma in Education and Training or equivalent professional qualification

Desirable

• Recognised internal quality assurer qualification, examples include: o Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice. o Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. o V1 qualification (internal quality assurance of the assessment process). o D34 qualification (internally verify NVQ assessments and processes).

Knowledge & Experience

Essential

• Evidence of continued professional development and maintenance of specialist knowledge within learning, education, leadership development, coaching or organisational development
• Experience delivering leadership and management training or education courses and programmes
• Experience of developing educational content, resources and learning interventions to achieve defined learning outcomes
• Experience of providing specialist advice and guidance to managers, leaders and staff on learning, development and educational matters

Desirable

• Experience delivering education within a healthcare setting
• Understanding and use of Learning Management Systems
• Experience of delivering Ofqual regulated qualifications offered by Awarding Bodies, such as the Institute of Leadership and Management (ILM) and City and Guilds

Skills & Abilities

Essential

• Ability to interpret, analyse and present complex information in a meaningful and accessible way to a range of audiences
• Highly developed communication, influencing and interpersonal skills
• Excellent written and verbal communication skills
• Ability to organise, prioritise and manage a complex workload

Desirable

• Advanced IT and computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

Newcastle upon Tyne

NE3 3HD

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

To provide general secretaries support to clinicians involving word processing and audio typing skills with general clerical work.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities

• To provide an efficient audio, copy typing and service for Clinicians and Health Professionals as required. This includes the typing of letters, reports, patient referrals, emails, etc in an accurate and quality manner.
• To make appointments, bookings and admissions as required.
• To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
• To retrieve medical records and assist the completion of medical/ insurance records
• File patient records and correspondence in patient medical records
• To receive incoming and initiate outgoing telephone calls in an efficient and pleasant manner in order to facilitate timely and appropriate communications with others, taking messages and forwarding accurately to the correct person in the Primary Health Care Team and dealing with appropriate queries
• Maintain the computer clinical system in an accurate and secure manner.
• Maintain appointment system; liaise with GPs and other staff as necessary.
• To assist with the gathering of statistics and information when requires.
• To receive and dispatch mail and maintain a pending system
• Photocopying/emailing/faxing/filing as requested
• Scanning of documents efficiently
• To manage process for deducting deceased patients
• Any other duties as appropriate to the post as requested by the Office Manager/Practice Manager/Partners

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outline in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers of the business of the practice may only be divulged to authorised persons inn accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety:

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity:

The post holder will support the equality, diversity and rights of patients, careers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Participating in monthly Protected Time training on various subjects as deemed appropriate by the Practice.

Any other training identified by the Practice Manager as necessary for the progression of the individual or the Practice.

Quality:

The post holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for won actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication:

The post holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post holder will:

Apply Practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Good working knowledge of medical terminology or the ability to learn clinical terms quickly

Desirable

• Typing skills

Experience

Essential

• Be able to use Microsoft Office (word, excel, outlook)

Desirable

• experience of working in a GP practice

Knowledge and Skills

Essential

• Good working knowledge of medical terminology
• Be able to provide clear, polite verbal and written communication skills for dealing with patients and doctors,
• Teamwork, flexible team player able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

GP Practice in Wales

Address

Pendre Surgery

Coleshill Street

Holywell

FLINTSHIRE

CH8 7RS

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

The post holder will demonstrate a high level of expertise within the specialist service, Digital Rectoscopy providing advice, education and support to staff, patients, their families and carers in Primary Care.

The post holder will be practising autonomously as an advanced clinical practitioner within the designated speciality area to provide patient-centred care as being specifically to identify and diagnose causes of rectal bleeding and detect polyps, inflammation, tumours, or other abnormalities in the rectal mucosa. In addition to diagnostics, tissue samples where necessary.

This will encompass the skills of advanced clinical assessment, examination, diagnosis and treatment within an agreed scope of practice throughout the organisation for patients across sheffield . The post holder will support new ways of working that emphasises a more efficient and patient focused service, and will ensure the safe treatment, referral and discharge of patients with undifferentiated and undiagnosed presentations in their area. Responsibility for leading the on-going development of clinical practice and standards of care within the service, including the development of policies, procedures, protocols and guidelines in collaboration with multidisciplinary colleagues.

Key Areas of Responsibility Clinical

1. Work autonomously as an advanced practitioner within the specialty, managing a caseload of patients delivering individualised direct patient care.

2. Direct responsibility for assessment, examination, investigation and diagnosis of patients within their area of work.

3. Appropriately treat patients, resulting in the safe management and appropriate referral or care planning of patients with undifferentiated and undiagnosed presentations.

4. Manage own caseload and clinical priorities according to agreed protocols and working practices.

5. Undertake a variety of clinical skills and provide treatment/advice as per speciality and scope of practice. Using agreed protocols of clinical practice and professional guidelines.

6. Within scope of practice and clinical competence request and/or undertake diagnostic procedures and clinical investigations related to plans of care.

7. Utilise scope of practice to undertake Non Medical Prescribing role and provide advice on medicine management issues associated with the patient specialty group.

8. Provide a seamless, high quality service from assessment to diagnosis, treatment and review, referring to other specialists as required. Provide guidance to staff, patients and their families and carers on pathway navigation.

9. Lead in the development and updating of referral guidelines and policies for the service.

10. Use highly developed communication skills to effectively communicate with colleagues, patients and their relatives/carers, making reports and liaising as required with medical staff and other members of the multidisciplinary team both verbally and in writing.

11. Use professional judgement to act as an advocate for patients to ensure a patient focused approach to the delivery of care. Support and enable patients and carers to make informed decisions relating to their treatment and management. Escalate any concerns via clinical structures as required.

12. Work towards safe and timely provision of care of patients between Primary and Secondary Care services/healthcare professionals, ensuring barriers to care provision are identified and acted upon appropriately.

13. Report and raise concerns related to Safeguarding, accessing advice and support as required. Be conversant with Organisational policies for safeguarding including the assessment of mental Capacity.

14. Ensure effective and accurate communication whether verbal or written between healthcare professionals as necessary.

15. Ensure that high standards of all documentation are maintained, with accurate, complete and up-to-date information regarding patient care are kept in accordance with professional standards.

16. Undertake training where necessary to develop further advanced clinical practice roles required by the service in order to provide a high standard of patient care.

17. Practice within the scope of professional registration (i.e. NMC, HCPC).

Professional Leadership & Management

1. Provide highly visible and accessible professional leadership and demonstrate expert knowledge and standards of clinical practice.

2. Lead and develop a defined area of Advanced Clinical practice within the designated area of practice, promoting interdisciplinary team and collaborative working practices.

3. Act as a clinical role model demonstrating high standards of advanced clinical practice and provide support or advice to other staff when necessary

4. Lead and support the development of the role according to changing patients needs, service requirements and evidence base practice.

5. Lead and actively participate in service/departmental projects, quality initiatives and statutory accreditation processes. This will include the setting and monitoring of clinical standards of care.

6. Ensure that all resources are managed in an efficient and cost-effective manner to achieve maximum effect for patients and staff.

7. Adhere to all relevant Organisational policies and procedures and to ensure that they are correctly implemented.

8. Lead in the implementation of multidisciplinary service objectives that reflect Organisational or PCN strategies for patient care.

9. Demonstrate effective leadership skills, supporting the Clinical management team in service development and lead as delegated on the implementation of any of these changes.

10. Monitor standards and maintain high quality care. Report any clinical incidents promptly via the Organisational pathways.

11. Utilise the highest level of interpersonal and communication skills when dealing with complex, sensitive or emergency situations.

12. Maintain an awareness of professional and ethical issues to ensure care is delivered in a professional timely and courteous manner by all members of the team, respecting the different spiritual and cultural backgrounds of colleagues, patients and relatives.

13. Escalate any concerns or complaints promptly to Clinical Lead and take part in any necessary Clinical Governance.

14. Participate in the recruitment process as required, providing feedback and support in recruitment decisions.

15. Accountable for own practice, acting at all times within the Professional Code of Professional Conduct (NMC,HCPC, CSP)

16. Maintain a working knowledge of local and national professional policy and strategy.

Education & Training

1. Act as an expert educational resource for clinical staff, patients, and carers by providing formal and informal education. Promote and develop a positive learning environment throughout the Organisation.

2. Act as mentor/assessor to staff members and students as required, providing educational advice and support. Ensure other clinicians can access appropriate training support and guidance.

3. Lead and actively participate in the delivery of educational programmes for multi-disciplinary clinicians.

4. Provide support and guidance as required to clinicians from all disciplines.

5. Ensure that pre and post registration students receive appropriate learning experience whilst allocated to the Organisation/PCN.

6. Participate in provision and identification of in-service training need for all team staff.

7. Participate in education and practice development on a PCN wide basis liaising with PCN, PCS or External educational leads to ensure educational objectives are delivered.

8. Recognise the limits of own professional practice and competence, undertake further training and academic qualifications as required to maintain own specialist knowledge.

9. Take responsibility for ensuring personal and completion of any statutory or mandatory training as required for. Informing line manager if there is any deviance from training attendance.

10. Adapt clinical knowledge and skills to different clinical settings.

11. Participate in the annual appraisal process, delegating duties to team members as appropriate to ensure all staff within the team have personal development plans which support revalidation.

12. Maintain close links with local HEIs and participate in in the development and delivery of new and established advanced practice programmes as required.

Research & Audit

1 Utilise research findings and audit in the delivery of advanced clinical patient care, developing new ways of working.

2. Participate and where required lead audit projects as required by the specialty, involving collating, analysing and reporting on results of the audit process.

3. Collate, analyse and present reports on varying aspects of the speciality activity as required by Organisation.

4. Ensure the results of audit and research conducted by the team are disseminated at local, regional and national level.

5. To share best practice; through publications and attendance/presentation opportunities at conference level.

Quality & Safety

1. Support the maintenance of CQC compliance and local and national clinical governance initiatives in close collaboration with the Organisation.

2. Maintain improvements in patient safety by supporting implementation of patient safety initiatives, prompt and appropriate response to complaints resolution and escalation where appropriate

3. Ensure patient safety by escalating any risks with staffing or service provision to appropriate Clinical Lead.

4. Report any issues with quality and safety immediately to appropriate Clinical Lead.

5. May be deployed to work in any part of the Trust should the need arise to ensure patient safety is maintained.

This job description is not exhaustive and is seen as a guideline for the post. The post holder may be required to undertake other duties to achieve the Trust objectives which are commensurate with the grading of the post

Person Specification

Qualifications

Essential

• Professional Registration - NMC , HCPC
• Masters degree level or the portfolio route in advance practice
• Non-Medical Prescribing Course

Desirable

• Post Graduate Qualification in specific speciality or equivalent experience

Experience

Essential

• Evidence of on-going CPD

Desirable

• Teaching & Mentoring qualification/experience
• Able to undertake digital rectoscopy with confidence
• Minimum of 5 years post registration experience in specialty area

Knowledge and Skills

Essential

• Advanced Clinical Assessment skills

Desirable

• Evidence of dissemination of knowledge in wider healthcare organisations

Personal Attributes

Essential

• Excellent communication skills
• Ability to perform in stressful and complex situation
• Sound clinical reasoning & decision making

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Sheffield

Address

Darnall Health Centre

York Road

SHEFFIELD

S9 5DH

United Kingdom

Employer's website

http://www.primarycaresheffield.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

The Trust will provide a twelve month preceptorship period for New to registration Nurses Midwives and Allied Health Professionals.

Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Degree in occupational therapy or equivalent
• Current registration with HCPC

Experience

Essential

• Wide range of practice educational placements.
• Physical disability acute hospital placement.
• Community Rehabilitation placement
• Use of reflection in practice

Desirable

• Use of standardised assessment.
• Employment as an occupational therapist
• Experience of managing a caseload

Knowledge

Essential

• Continuing professional development with portfolio.
• Occupational therapy models of practice and frames of reference.
• Clinical governance
• Microsoft Word and use of Internet
• Equality legislation and best practice

Desirable

• Local and national health policy
• Evidence of relevant health related training courses

Skills and Apptitudes

Essential

• Well developed communication skills
• High standard of written communication skills
• Good problem solving skills
• Reflective skills
• Organised team worker
• Enthusiasm
• Flexible approach

Personal Circumstances

Essential

• Ability to participate in weekend working rota
• Willing to participate in rotational scheme

Other Requirements

Essential

• Ability to travel extensively across North Cumbria
• Able to travel independently of public transport (and at times) transport patients and /or equipment across the locality

Desirable

• Driving licence
• Membership of Professional Body (RCOT)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualitifications

Essential

• MPharm or equivalent.
• Registration with General Pharmaceutical Council.
• Working towards or be willing to work towards post graduate PTQA certificate

Desirable

• Further post graduate qualifications

Experience

Essential

• Relevant post-registration employment in a hospital pharmacy department
• Recent experience in aseptic production handling cytotoxics.
• Undertaking audit work, including analysis of results.
• Presenting data in a variety of formats and to a wide range of groups.
• Audit of services by external auditing organisation i.e. Regional Quality Assurance Specialist.
• Managing / training staff

Desirable

• Line management experience
• Clinical pharmacy experience in oncology and haematology.
• Clinical Trials experience Policy design and implementation
• Trained in appraisal skills

Knowledge

Essential

• Pharmaceutical Audit
• Aseptic Dispensing
• Requirements for the provision of pharmacy production and / or preparation services for cytotoxic chemotherapy.
• Extensive practical and theoretical knowledge of Good Manufacturing Practice (Rules & Guidance for Pharmaceutical Manufacturers and Distributors) and Part 10 exemption , Clinical Trials Directive/Regulations.
• Validation/documentation/QA/drug administration equipment & methods/aseptic technique, contamination control and environmental Monitoring
• Microbiology/formulation/product design, and the chemical, pharmaceutical and clinical properties of ingredients
• Working knowledge of isolator and/or laminar flow technology
• Application of health and safety and COSHH in pharmaceutical setting
• Requirements for training of all grades of technical and professional staff in the aseptic setting
• Able to demonstrate working with Pharmaceutical Quality Management System, and experience of managing deviation, change controls and adverse events

Desirable

• Experience in the preparation of parenteral nutrition, cytotoxic chemotherapy, intravenous additives
• Clinical Pharmacy experience
• Experience of clinical trials provision within a hospital or healthcare setting / understanding of GCP
• Understanding of HVAC operation

Skills and Aptitudes

Essential

• Highly effective communication and interpersonal skills
• Ability to make judgements based on incomplete or conflicting data using critical appraisal skills
• Ability to manage time, people and resources.
• Able to organise and prioritise workload
• Ability to work independently and as part of a team
• Able to work accurately to deadlines
• Ability to identify and implement best practice
• Ability to identify and manage risk
• Effective staff management skills
• Ability to lead meetings
• Demonstrate Leadership /Delegation Ability to manage unexpected systems failures/ implement contingency arrangements
• Counselling / mentoring
• Interviewing / appraisal
• Competency in using pharmacy computer systems

Desirable

• Good presentation skills
• Coaching skills
• IT skills

Personal

Essential

• Commitment to continuing professional development
• Excellent communication skills
• Flexible approach to work
• Ability to manage change and meet changing deadlines
• Smart professional appearance
• Accepts personal responsibility
• Motivates and encourages teams and individuals whilst working in a fast paced environment

Other requirements

Essential

• Able to support the out of hours service by providing information and guidance to colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Newtown road

Carlisle

CA2 7AH

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This position involves Regulated Activity with adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and the following checks will be undertaken following any conditional offer:

• Enhanced check with barred list information, including - an adults barred list check

Applicants must hold full registration and a licence to practice with the GMC.

Candidates for Consultant posts must also be on the GMC Specialist Register (including via CESR/European Community Rights) or will have a CCT/CESR(CP) date within 6 months of interview

Person Specification

Qualifications

Essential

• As per person specification

Desirable

• As per person specification

Clinical Experience

Essential

• As per person specification

Desirable

• As per person specification

Clinical Governance

Essential

• As per person specification

Desirable

• As per person specification

Research

Essential

• As per person specification

Desirable

• As per person specification

Teaching

Essential

• As per person specification

Desirable

• As per person specification

Management

Essential

• As per person specification

Desirable

• As per person specification

Other Requirements

Essential

• As per person specification

Desirable

• As per person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Grange University Hospital, SE Wales

Cwmbran, SE Wales

NP44 8YN

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person Specification

Essential

Essential

• Please tell us about a project or piece of work you have supported that has required you to work to pace and tight deadlines

Data Entry

Essential

• Please tell us about any work you have done that requires data entry and high levels of attention to detail

Accountability

Essential

• Please tell us about a time you had to chase someone for information you required and the steps you took to ensure they met your deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Littlemore Mental Health Centre

Oxford

OX4 4XN

United Kingdom

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:You will co-ordinate multidisciplinary working, maintaining excellent communication and working relationships with all team members, and other services within the Alliance.

You will provide clinical work as required by the service, under the clinical and professional supervision of a qualified mental health practitioner.

You will have expertise in leading conversations about peoples health and wellbeing and be able, within the context accessing services and engaging with the first step of psychological interventions. You will gather further information to clarify current mental health needs and aide treatment pathway decision making. This could include co-facilitating skills-based workshops focusing on complex emotional needs.

You will be expected to support personal and professional development through clinical appraisal and supervision .

You will assist in clinically related administration, conduct of audits, collection of statistics, development of audit and/or research projects, teaching and project work. You will provide a psychology service, as part of the SCPT pathway, to users of secondary care community mental health services in Lambeth, and, where appropriate, their families and caregivers. This includes referral processing and screening, assessment, treatment planning and implementation, and monitoring of outcomes, according to relevant guidance and the evidence base.

This job post requires someone who works as at appropriate levels of independence, following clinical guidelines and the policies and procedures of the service, supported by the clinical/professional supervisor or manager as required. They will work as an autonomous professional within BPS and HCPC guidelines and codes of conduct, and guided by the policies and procedures of the service, taking responsibility for own work including treatment and discharge decisions with support of clinical supervisor.

So, if you are someone with the relevant training and experience and who is highly organised and has effective and compassionate communication skills, and who is committed to delivering high quality healthcare advice, then this is a fabulous opportunity for you to join our team.

Key Responsibilities:

KR 1 Clinical and Client Care

To support the Senior Decision Making Team/Process. There are Support worker, admin and one AP role to support the SDM. They will co-ordinate referrals, implement decisions made liaise and gather further information from service users and referrers if required, to be brought back to the MDT The team for decision making. It includes feedback of decisions to service users and referrers. The AP role will be particularly with a focus on potential Psychological Therapy referrals, as well as with other secondary care CMHT referrals.

The post holder will work with the SDM MDT to support and advise on the delivery of high-quality safe care, ensuring consistently high standards of practice and clinical excellence which complies with their registered professional body and code of professional conduct.

Within LSCPT, the Assistant Psychologist will help gather and synthesise clinical information, contribute to assessment and treatment planning. They will support the delivery of group psychological interventions under supervision. They will have direct clinical contact through cofacilitating skills-based therapy groups, (such as dealing with low mood, and managing emotions) and provide structured check in calls, and promote a psychologically informed approach across the wider Alliance services.

To arrange, schedule and provide mental health assessments for clients in the community service including, where indicated, psychometric, neuropsychological, behavioural, observational, semi-structured interview and indirect assessments under the clinical and professional supervision of a practitioner psychologist.

To assist the psychological therapists in the development of individual or group clinical materials or training materials, and in addition to develop such materials independently as falls within own degree of competence.

To arrange, schedule and provide group psychological interventions including psychoeducation, skills-based and transdiagnostic therapy groups under the close clinical and professional training and supervision of a practitioner psychologist.

To make an accurate assessment of patient risk to self and others

To use supervision support to establish suitability for the service and decide on the most appropriate treatment option.

Undertake administrative tasks including talking over the phone and data entry

To enter clinical notes and outcome measures on an electronic records system

KR 2 Administrative

To be responsible for SDG admin tasks, including managing referral numbers and pathways, contacting clients for further information and send out communications to relevant parties and following the service procedures.

To assist in managing the waiting list for specific care pathways, ensuring co-ordination with clinicians and team leads

To assist in the design and management of electronic spreadsheets and databases as required

KR 3 Contributing to team or service clinical functioning

To contribute to the effective working of the service by; contributing to the training and support of other staff in developing and providing psychological care of clients; monitoring compliance with external accreditation systems; contributing to MDT processes.

Arrange and in some instances chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.

Attend meetings and forums, representing the team at various levels both within the Trust and with external agencies, ensuring that all staff are kept fully briefed on any new developments etc. The post-holder may be required to participate in specific inter-agency work relevant to the service.

Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.

Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.

KR 4 Policy and service development

To follow policies and procedures in own area of work.

KR 6 Teaching and Training

To participate in dissemination of research and service evaluation findings through presentations or published articles.

KR 7 Record-keeping and Information Governance

To ensure that all information generated by own work is recorded as required by Trust policies and local procedures.

To maintain the highest standards of clinical record keeping and report writing, according to professional and Trust guidelines, including electronic data entry under the close clinical and professional training and supervision of a practitioner psychologist.

To create and maintain data bases and enter data, and perform analyses and produce reports.

KR 7 Research and development

To assist in the design and implementation of audit and research projects to inform the service Clinical Psychologist and others in the development of Trust clinical psychology services, training provision and research activities.

To support data collection, analysis, the production of reports and summaries.

To undertake searches of evidence-based literature and research to assist in the development in the Trust of evidence based practice.

Under guidance, to conduct surveys with service users and carers to gather views on service provision, under supervision

KR 8 Maintaining professional standards and continuing professional development

To receive regular clinical and professional supervision in accordance with professional practice guidelines

To gain wider experience of professional psychology within the NHS over and above that provided within the principal service area where the post-holder is employed.

To develop skills and competencies that assist in the delivery of current duties.

To undertake personal training relevant to the post in agreement with the supervising psychologist and the manager.

KR 9 General

It is expected that the role will be full time on site in person, although there may be some working from home at times.

To travel to meetings, training and clinical work (including outpatient, home and community visits) as appropriate and across the Trust when required.

To be aware of risk relating to aggressive and challenging behaviour amongst the client group, and follow trust policies relating to its management

To respond appropriately and professionally to emotionally distressing situations, including challenging behaviour and assessment of forensic histories, and to support others involved in such situations.

To be highly organised and able to work in busy hot desking environments.

Not to form relationships or friendships with current or past service users who the post holder has had contact with in their role.

Person Specification

Qualifications

Essential

• A First-class or Upper-second-class Bachelors degree with Honours in Psychology that is accredited by the British Psychological Society and confers the Graduate Basis for Chartered Membership of the British Psychological Society, or equivalent conferring GBC, including BPS-accredited conversion course.

Desirable

• Graduate membership of the British Psychological Society
• Post graduate training in relevant areas of professional psychology, mental health practice and/or research design and analysis

Experience

Essential

• Sufficient post-graduate experience of psychological assessment and treatment of clients with a range of psychological needs in people with complex mental health difficulties to be able to work clinically under close direct supervision.
• Experience that supports working with, and addressing issues of, diversity within local communities. This may have been gained through work, research, volunteering and / or lived experience.

Desirable

• Experience of developing/supporting and or implementing group programmes.
• Experience of working in a clinical setting with people with serious mental health difficulties

Knowledge

Essential

• Graduate level knowledge of psychological research methodology and statistical analysis.
• Good theoretical knowledge of the problems experienced by and needs of adults with complex mental health difficulties, and of methods of assessment and treatment.

Desirable

• Awareness of racial and diversity issues through attendance of relevant training.

Skills

Essential

• Very good organizational skills.
• Good communication skills (written and verbal) including an ability to communicate sensitive information to clients, families and colleagues; and when the atmosphere may be highly emotive.
• Skills in relevant psychological assessment and interventions that enable develop towards working independently as a pre-qualified practitioner with close clinical supervision.
• Well-developed IT skills including entry and analysis of research data.

Desirable

• Consultation skills to work with the multi-professional team or other professional groups within own service.
• Skills in providing teaching and training to other professional groups
• Skills in conducting protocol-driven assessments using standardised tools, including neuropsychological assessments

Abilities

Essential

• Ability to interact with people with psychological problems
• Ability to work effectively within a multi-disciplinary team, contributing to effective team functioning
• Ability to use supervision, and participate in required training and development
• Ability to prioritise workload and carry out work efficiently and effectively.

Desirable

• Ability to manage verbal aggression and hostility directed at self.

Other

Essential

• High level of enthusiasm and motivation.
• Experience of team working.
• Computer literate demonstrating good knowledge of basic computer programmes (IAPTus, Outlook, Word, Excel, Powerpoint).
• Ability and willingness to work full time on site in person and travel to locations throughout the organisation (Lambeth borough and within SLaM).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

SPARR Building

332 Brixton road

London

SW9 7AA

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)