Job description

Job responsibilities

1. Role Overview & Framework

• Line Management & Accountability: Reports directly to and is accountable to Kelly Carney.
• Working Hours: 20 hours per week.
• Core Mission: Driven by the surgery's core philosophy: "Putting you at the heart of what we do".
• Main Objective: Acting as the primary, central hub of communication for patients, the wider multidisciplinary team, and external health agencies (such as community services and secondary care).

2. Primary Key Responsibilities

The post holder manages everyday operations, digital workflows, and frontline patient interactions. Key daily tasks include:

• Appointment System Management: Processing online, telephone, and face-to-face booking requests; scheduling, altering, or cancelling clinics via EMIS
• Care Navigation: Welcoming, screening, and actively signposting patients to the correct internal or external medical services.
• Telephony & Communications: Managing incoming switchboard calls, routing queries correctly, and resolving digital tasks or internal emails.
• Medical Data Entry: Formally registering new or temporary patients, entering key information into electronic health records, and applying clinical coding using EMIS and accurate SNOMED codes.
• Prescription Processing: Administering and reviewing repeat prescription requests with high accuracy and efficiency.
• Clinic & Administrative Support: Printing specialised urine forms for the nursing team, sorting documentation requests (such as insurance, DVLA, or SAR files), photocopying, and executing data system searches.
• Environment & Compliance: Maintaining clean, professional notice boards and workspaces, alongside executing monthly governance checks (e.g., testing fire alarms and performing infection control audits).

3. Secondary Responsibilities

When workload or staff shortages require flexibility, the receptionist is expected to support adjacent administrative functions:

• Document Management: Digitally scanning and attaching physical correspondence or patient documents to healthcare profiles.
• Facility Logistics: Executing building opening and closing checklists in full compliance with the practice's duty rotas.
• Team Operations: Cooperatively organising lunchtime or out-of-hours coverage rotas, checking stationery stock levels, and assisting with audits directed by the practice's audit lead.

4. Generic Responsibilities & Compliance Standards

All personnel must adhere strictly to organisational values, local protocols, and UK statutory laws:

• Equality, Diversity, and Inclusion (ED&I): Promoting an environment free from discrimination across all legally protected characteristics. Patients must be routinely included in treatment decisions, and all colleagues must be treated with dignity and fairness.
• Safety, Health, Environment, and Fire (SHEF): Continually evaluating risks to keep the workplace hazard-free. Compliance is mandatory under legislation including the Health and Safety at Work Act 1974, Environmental Protection Act 1990, and Fire Precautions Regulations 1999.
• Confidentiality & Data Protection: Safeguarding highly sensitive patient health data to protect privacy and preserve legal and institutional trust.
• Continuous Improvement (CI): Participating in multidisciplinary case reviews, analyzing serious incidents, and offering proactive suggestions to refine practice workflows and clinical safety.
• Professional Development: Completing the custom practice induction program, undergoing mandatory training assigned by Sophia Raja, and mentoring other team members to share best practices.
• Security Protocols: Strictly guarding physical and digital access codes or passwords. Door lock codes must never be shared, and suspicious activity must be instantly flagged to Kelly Carney.
• Professional Conduct & Leave: Maintaining an appropriate dress code for the public-facing role. Annual leave is fully supported, with bank holidays calculated on a pro-rata baseline reflective of the 20-hour contract.

Person Specification

Qualifications

Essential

• Good standard of general education
• GCSE (or equivalent) English at Grade C/4 or above.
• GCSE (or equivalent) Mathematics at Grade C/4 or above.

Desirable

• Recognised medical administration/reception qualification (e.g., AMSPAR or BSMSA certificates).

Experience

Essential

• Public & Customer Facing Service
• Clear history of answering incoming phone calls, managing heavy call volumes, and efficiently transferring or resolving caller requests.
• Background in standard office operations, including handling tasks, managing internal emails, photocopying, and organising files.
• Data Processing & Computer Literacy: Experience utilizing digital software platforms for accurate data entry, managing digital information, and system navigation - Including EMIS
• Collaborative Teamwork: Prior experience working effectively within a fast-paced team environment while successfully prioritizing a personal workload.
• At least 2 years experience working in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yardley Wood Health Centre

Address

Yardley Wood Health Centre

401 Highfield Road

Yardley Wood

Birmingham

B14 4DU

United Kingdom

Employer's website

https://www.yardleywoodhc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide focused, person-centred assessment and support to people experiencing an acute mental health crisis. You will identify and assess a persons needs, enabling appropriate support, signposting and onward referral to services where required, under indirect supervision of a registered colleague. This will be remote assessments across the model. You will work alongside registered healthcare professionals to provide recovery and solution-focused care which:

Prioritises service-users and carers needs and preferences, and their respect, privacy and dignity.

Prioritises patient safety, and functions in accordance with local and national safeguarding, risk management and suicide prevention processes.

Promotes and develops personal strengths, enabling and empowering people and their families to manage their mental health issues in as non-restrictive a way as possible.

Recognises mental health recovery as a holistic process, encompassing individuals physical, psychological, emotional, financial and social wellbeing.

You will:

Promote and champion the rights, values, responsibilities and diversity of people.

Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services.

Contribute to the planning, implementation and review of care packages, where applicable, including implementing specific parts of an individual care plan.

Working autonomously within relevant practice boundaries, under indirect supervision of registered clinicians.

Conduct comprehensive assessments of mental health needs and clinical risks.

Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters.

Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, housing needs, and enabling people to access learning / training, or work opportunities.

Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships.

Support people with mental health needs to engage with their own health care, in accordance with their care plan.

Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention).

Work proactively with carers and families, identifying carers needs and signposting to appropriate services or agencies.

Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities.

Promote, monitor and maintain health, safety and security in the workplace.

Our comprehensive onboarding package, ongoing training and supervision supports your development in this highly rewarding frontline role.

Person Specification

Skills and Abilities

Essential

• Ability to use initiative appropriately, making decisions within the context of the role and service.
• Well-developed listening skills and effective verbal communication skills, and ability to communicate both face to face, via email and by telephone.
• Ability to form and sustain a trusting relationship with service users/carers.
• Written communication skills, with the ability to contribute to written reports, maintain accurate records and interpret relevant clinical information effectively.
• IT skills: ability to use email, Microsoft word and basic clinical records databases.
• Ability to manage own workload in an effective and timely manner
• Team-working skills, and ability to function effectively and collaboratively within a multidisciplinary setting.
• Ability to articulate and demonstrate compassionate, recovery-focused care that values diversity and equality.
• Enthusiasm for continual professional development and service improvement.
• Flexible and adaptable to change.

Experience and Knowledge

Essential

• Significant experience (2 years +) of working in a mental health setting in the UK
• Sound knowledge and understanding of mental health issues, including UK mental health frameworks e.g MHA/MCA

Desirable

• Previous community experience working within a mental health setting
• Experience of working in a health customer care environment, eg an Advice Centre, Telephone Helpline or Advocacy Service.
• Experience of conducting or assisting with front-line mental health assessments
• Experience of teaching / training individuals or groups

Education and Qualification

Essential

• Possession of, or the ability and willingness to work towards, an appropriate Level 5 vocational qualification (Foundation Degree in Mental Health or Health and Social Care)
• Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above or equivalent).

Desirable

• Training in psychosocial interventions (e.g. CBT, DBT, Motivational Interviewing).
• Training in an allied field such as counselling, mediation or advocacy.

Other Requirements

Essential

• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Bradley Stoke (Bristol) or Whitchurch (Bristol)

Bristol

BS32 4QJ

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please see the linked job description and person specification for more information on the role and its responsibilities.

Person Specification

Experience

Essential

• To be successful in this role you will:
• have attained SVQ level 3 in Social Services & Healthcare or equivalent
• already be registered with the Scottish Social Services Council (SSSC) or meet the registration requirements
• have a driving license and access to a vehicle
• have some experience of working in a health, social care, or related setting
• have some experience of delivering services in a community setting
• have knowledge and understanding of delivering evidence-based interventions
• have the ability to build and maintain effective relationships with clients and colleagues alike
• be resilient under pressure and able to prioritise you work
• able to be flexible with your working hours on occasion and be happy to support other With You locations when needed
• a driving license and access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

We Are With You

Address

Dumfries

DG1 2AB

United Kingdom

Employer's website

https://www.wearewithyou.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications

Essential

• Qualified Reporting Sonographer

Desirable

• Specialist US Qualification that would support service

Experience

Essential

• Has recent experience with and NHS provider
• Has experience in provision of independent reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Experience

Essential

• Experience of working in any health care setting

Desirable

• Experience of working in an acute setting
• Experience of working in a dialysis unit

Education/Qualifications

Essential

• Must have completed general education
• Holds the Apprenticeship Level 2 in Care qualification or equivalent

Desirable

• NVQ level 3 in care/Apprenticeship
• GCSE in maths + english

Skills

Essential

• Excellent communication skills
• Ability to work as part of a team
• Basic IT skills

Desirable

• Ability to perform clinical skills/competencies to level 3 standard

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Hexagon Tower

crumpsall Vale, Blackley

Manachester

M9 8GQ

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Key Areas of Responsibility

Clinical

1. Work autonomously as a Senior Nurse within the practice, managing patients and delivering individualised direct patient care.

2. Direct responsibility for assessment, examination, investigation, and diagnosis of patients within the agreed scope of your role. The clinical scope of your role will be reviewed at appraisal on an annual basis, based on the Core Capabilities Framework.

3. Appropriately treat patients, resulting in the safe management and appropriate referral of patients. This includes the management of patients with long term conditions and complex care.

4. Receive referrals via a variety of sources, including from the doctor team, nursing colleagues and to manage your caseload and clinical priorities according to agreed protocols and working practices

5. Participate in multidisciplinary meetings, safety huddles, patient reviews and team meetings

6. Undertake a variety of clinical skills and provide treatment/ advice as per your agreed scope of practice, using agreed protocols of clinical practice and professional guidelines. This service may be provided within an urgent care primary care setting, or routine primary care setting, including in the community or home care settings.

7. Within scope of practice and clinical competence request and / or undertake diagnostic procedures and clinical investigations related to plans of care

8. Utilise scope of practice to undertake Non-Medical Prescribing role and provide advice on medicine management issues associated with the patient specialty group. Work within Guiseley and Yeadon Medical Practice's policy for Medicines Management

9. Utilise your advanced knowledge and skills relating to the speciality of primary care to provide specialist primary care advice to other members of the multidisciplinary team on the basis of patient assessment.

10. Provide a seamless, high-quality service from assessment through to diagnosis, treatment, and review, referring to other specialists in the community or secondary care as required. Provide guidance to staff, patients and their families and carers on pathway navigation

11. Lead in the development and updating of referral guidelines and policies for the service.

12. Use highly developed communication skills to effectively communicate with colleagues, patients, and their relatives/carers, making reports and liaising as required with medical staff and other members of the multidisciplinary team both verbally and in writing.

13. Use professional judgement to act as an advocate for patients to ensure a patient focused approach to the delivery of care. Support and enable patients and carers to make informed decisions relating to their treatment and management. Escalate any concerns via the practice management/nursing / professional structures/partnership as required

14. Report and raise concerns related to Safeguarding, accessing advice and support as required. Be conversant with Practice policies for safeguarding including the assessment of mental Capacity, and consideration of Deprivation of Liberty Safeguards (DOLS) and the application of the principles of Prevent (counter terrorism awareness)

15. Ensure effective and accurate verbal or written handover of patients between healthcare professionals.

16. Ensure that high standards of all documentation are maintained, with accurate, complete and up-to-date information regarding patient care are kept in accordance with Practice and professional standards.

17. Monitor the quality and standard of care provided by all members of the team and all staff in clinical areas. Identifying any skills or training gaps and escalating to the practice manager and partnership or addressing them if within your own team.

18. Undertake training to develop further advanced clinical practice roles required by the practice to provide a high standard of patient care.

20. Practice within the scope of professional registration

Professional Leadership & Management

1. Provide highly visible and accessible professional leadership and demonstrate expert knowledge and standards of clinical practice in primary care

2. Promote interdisciplinary team and collaborative working practices

3. Meet regularly with team members as a team and on an individual basis as required to support their personal and professional development

4. Promote team working, build rapport and collaborative working practices within the multidisciplinary clinical and management team. Liaise with non-clinical personnel across the organisation and professional groups. Ensuring effective communication and interpersonal skills.

5. Act as a clinical role model demonstrating high standards of advanced clinical practice and provide support or advice to other staff when necessary

6. Lead and support the development of the role according to changing patients needs, service requirements and evidence base practice.

7. Lead and actively participate in practice/local projects, quality initiatives and statutory accreditation processes. This will include the setting and monitoring of clinical standards of care

8. Ensure that all resources are managed in an efficient and cost-effective manner to achieve maximum effect for patients and staff.

9. Adhere to all relevant practice and local policies and procedures and to ensure that they are correctly implemented.

10. Lead in the implementation of multidisciplinary service objectives that reflect practice strategies for patient care.

11. Demonstrate effective leadership skills, supporting the senior management team and partnership in service development and lead as delegated on the implementation of any of these changes.

12. Monitor standards and maintain high quality care. Report any clinical incidents via the practices electronic reporting system for significant events and escalate issues promptly and appropriately

13. Utilise the highest level of interpersonal and communication skills when dealing with complex, sensitive or emergency situations.

14. Maintain an awareness of professional and ethical issues to ensure care is delivered in a professional timely and courteous manner by all members of the team, respecting the different spiritual and cultural backgrounds of colleagues, patients, and relatives.

15. Escalate any concerns or complaints promptly

16. Participate in the recruitment and selection of staff.

17. Responsibility for completing or delegating the preparation and daily review of staff duty rotas, ensuring that the team provides most effective service provision.

18. Accountable for own practice, always acting within the Professional Code of Professional Conduct

19. Maintain a working knowledge of local and national professional policy and strategy.

20. Attend and when required chair multidisciplinary meetings as a representative of the service. Ensure minutes and agreed actions are communicated to stakeholders according to agreed timescales

21. Clinical leadership of practice immunisation programmes. Working in collaboration with the practice manager, partnership, and local teams to ensure safe delivery of all immunisations.

Reports/searches training

1. To provide clinical leadership for cervical cytology in the practice and to ensure our process are safe and effective. Review policy

Education & Training

1. Act as an expert educational resource for clinical staff, patients, and carers by providing formal and informal education. Promote and develop a positive learning environment throughout the Practice.

2. Act as mentor/ assessor to staff members and students as required, providing educational advice and support. Ensure staff can access appropriate training support and guidance

3. Students - Lead and actively participate in the delivery of educational programmes for all grades of nursing, medical and allied health professional staff, in collaboration with the partnership team and leadership team.

4. Provide support and guidance to all levels of practice staff in their clinical role.

5. Ensure that pre and post registration students receive appropriate learning experience whilst allocated to the practice.

6. Participate in provision and identification of in-service training need for all nursing team staff.

7. Participate in education and practice development, liaising with practice, local and national educational leads to ensure educational objectives are delivered

8. Recognise the limits of own professional practice and competence, undertake further training and academic qualifications as required to maintain own specialist knowledge

9. Take responsibility for ensuring personal and completion of any statutory or mandatory training as required for. Informing line manager if there is any deviance from training attendance

10. Participate in the annual appraisal process, delegating duties to team members as appropriate, to ensure all staff within the team have personal development plans which support revalidation

11. Maintain links with local higher education institutions and participate in in the delivery of new and established advanced and nursing practice programmes as required.

Person Specification

Experience

Essential

• Supervision, teaching and coaching of staff
• Multi-professional problem solving in teams
• Strategy and policy development
• Experience of managing and leading a broad range of staff
• Budget management experience
• Experience of improving quality for patients, staff and service
• Experience of working with a wide range of stakeholders

Other

Essential

• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them.
• Ability to think and plan tactically and creatively, and to prioritise work programs in the face of competing demands;
• A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority;
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working;
• A good understanding of the changing NHS environment.
• Financial Management.

Desirable

• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships;

Qualifications

Essential

• Qualifications
• and/or Knowledge
• Registered nurse
• A good knowledge of, and experience in, general practice, primary and community care
• Track record of significant continuous professional and management development
• Leadership training or equivalent experience
• Up to date in all current issues related to professional nursing practice and health service management
• Understanding of the emerging integrated care system arrangements and the implications for general practice
• A good working knowledge and interest in new models to strengthen and improve primary care and ideas on how to implement these for the development locally
• An understanding of the key priorities within QoF and NHS Long Term Plan
• An understanding of population health and population health management
• Knowledge of local health issues within own PCN
• Knowledge of staff management processes
• Post-graduate management qualification
• Application form and pre-employment checks

Desirable

• Post-graduate management qualification

Aptitude and Abilities

Essential

• Assertive and confident in approach
• An interest in leadership within primary care and the wider health and social care system
• Ability to think and plan tactically and creatively
• Ability to develop and maintain constructive relationships with all professional disciplines
• Ability to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Ability to prioritise
• Advanced decision-making skills
• Sound political judgement and thorough understanding of working with complex policy and diverse interest groups;
• Successful project management
• Workforce planning / role redesign

Desirable

• Successful project management
• Workforce planning / role redesign

Values

Essential

• Excellent inter-personal and communication skills with good listening skills;
• High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude;
• Strong sense of commitment to openness, honesty and integrity in undertaking the role.
• Demonstrates enthusiasm towards teaching and sharing knowledge

Desirable

• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aire Valley Surgery

Address

Guiseley and Yeadon Medical Practice

Yeadon Health Centre

17 South View Road

Yeadon

LS19 7PS

United Kingdom

Employer's website

https://www.airevalleysurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications and knowledge

Essential

• A minimum of 2 A Levels or Equivalent clinical experience within maternity services
• NVQ level 3 or Equivalent (or working towards)

Experience

Essential

• Previous experience as a healthcare support worker
• Ability to escalate any safeguarding concerns

Desirable

• Previous experience working within a community setting and with vulnerable families.

Skills

Essential

• Competent IT Skills
• Good interpersonal skills
• Able to liaise effectively with stakeholders.
• Courteous manner
• Legible handwriting
• Ability to monitor and record mother and baby's observations and escalate abnormal results to midwife.
• Phlebotomy and blood spot screening
• Able to recognise own limitations and refer appropriately

Desirable

• Experience related to child protection

Personal and people development

Essential

• Well groomed, adheres to uniform policy while working
• Ability to work within a team Motivated to develop self and others
• Provide leadership to junior colleagues

Communication

Essential

• Ability to establish and maintain effective communication at all levels
• Ability to work as part of the multi-disciplinary team
• A sound understanding of confidentiality
• Good organisational skill

Specific requirements

Essential

• The post holder may be required to work shifts, weekends and/or flexible hours
• Perform the duties of the post with any aids and adaptations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross University Hospital

London

E11 1NR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Qualified Post Graduate Certificate or above from a provider university as part of the CYP-IAPT programme e.g. EMHP, CWP
• Professional registration with recognised National Body (BPS, BABCP) within 6 months of qualification.

Desirable

• Psychology or other health related undergraduate degree.
• Demonstrates continued professional development within the mental health arena as evidenced by certificated course from recognised training bodies.

Knowledge and Expertise

Essential

• Knowledge of child psychology and development
• Demonstrates an understanding of anxiety and depression and how it may present
• Demonstrate an understanding of parenting and behaviour management interventions
• Demonstrates a knowledge of the impact of multisystemic issues such as home, school and community.
• Knowledge of child protection issues, safeguarding and other relevant legislation

Desirable

• Demonstrates an understanding for the need to use evidence based psychological and systemic therapies and how it relates to this post

Experience

Essential

• Experience of safeguarding vulnerable people
• Experience of multi-agency working
• Experience of working in a mental health and/or CYP setting

Desirable

• Evidence of working in the local community
• Experience of routine outcome monitoring

Trust values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Macclesfield

Elm House

Macclesfield

SK11 8HE

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Main responsibilities and other operational tasks:

• To act as a first point of contact for matters relating to administration for the medical team based at the OCE.
• To manage and maintain appointments diaries for all consultants and registrars within the OCE medical team electronically, updating their annual leave and updating their diaries accordingly for all outpatient clinics. Also, to ensure that all these changes are reflected and updated in EPR
• To support all room bookings requests as required for the medical team for clinics and any other clinical meetings.
• To answer telephone calls using the Liberty website-based phone system from medical and non-medical staff, and deal with calls appropriately, communicating important messages to the appropriate people in a timely manner. To ensure that messages are clear and well documented as applicable in EPR or to the relevant individual.
• To ensure that there is enough stock of clinical supplies for the outpatient clinics such as clinical forms, wristbands, ink cartridges, needles, stationary stock for office etc and to request further supplies in a timely manner with the line manager. To escalate any complaints received via face or non-face to face relating to clinics with the support of your line manager.
• To provide excellent customer care that demonstrates a caring and responsive approach. To be compassionate and empathetic to the variety of complex physical, emotional, and social needs of the patient group that are seen by the OCE.
• To actively collect, distribute and open all post daily.
• To support the medical team with ad hoc typing requests relating to clinical matters and assist with other duties as requested.
• To support the weekly in-patient ward round meetings as required.
• To take responsibility for DVLA requests received for outpatients and ensure the correct process is followed and requests received are chased accordingly and submitted back to DVLA. To then inform your line manager when the request has been submitted to DVLA so that an invoice can be raised in a timely manner.
• To monitor and reply to any emails in the departments nhs.net mailbox on a regular basis. This will also be applicable to messages received in EPR.
• To upload emails and other clinical documents to EPR via Scan-IT and forward onto the consultant/clinician/administrative teams/individuals as appropriate.
• To register all consultant referrals sent via post, email, EPR message centre or e-RS within 24 hours using revenue cycle in EPR ensuring the correct patient pathway (RTT) is used always maintaining accuracy.
• To check e-RS frequently throughout the day for new GP referrals and register them on revenue cycle in EPR.
• To forward all referrals and relevant documents to the consultants in a timely manner.
• To schedule clinic appointments accurately on revenue cycle in EPR ensuring that the correct RTT status is recorded in accordance with the Trusts 18 weeks guideline and follow department procedures.
• To generate & prepare clinics for each day with a clinic sheets, outcome form & wristbands if required.
• To login to the Attend Anywhere (AA) website for upcoming video consultations and check in patients when they become visible to you in the virtual waiting area. To message the patient on AA if the consultant/clinician is running behind in clinic.
• To close open clinics daily on EPR in real-time if possible, using outcome forms following departmental processes.
• To update patient demographics appropriately whilst adhering to the Trust policies for data protection and patient confidentiality.
• To modify and sign & submit all clinic letters in PowerChart using the correct PowerNote, whilst checking that they have been completed to a high standard, ensuring all addresses and details are correct for all recipients.
• To check hospital transport bookings on the Patient Transport Service (PTS) website daily to make sure that the booking location is correct, and a resource has been allocated. To use instant messenger or call the PTS team if there are any issues with the booking.
• To organise, plan & prioritise own tasks and workload.
• To photocopy, request patients medical notes as required and complete other general office duties as requested by any team as agreed by your line manager.
• To work flexibly, providing cover for reception and other administration posts as required.
• To undertake any other duties required by arrangement from your line manager.
• To be the main point of contact for reporting issues to IM&T on behalf of the office and medical team ensuring that calls are followed up with the support of your line manager.
• To process any annual leave requests from line manager that affect the clinics and updating the medical team outlook calendars, revenue cycle and clinic timetable schedule ensuring accuracy.
• To participate in the recruitment process of new staff.
• To undertake any other duties required by the Patient Pathway Team Lead & Personal Assistant (PA) .
• To monitor, maintain & replenish stock on the PPE stock room in all clinic rooms and place orders as required.
• To monitor and take responsibility for the patient waiting lists and patient pathways using the daily PTL and RTT lists and Revenue Cycle ensuring that that the information is correct on EPR ensuring any issues arising re the waiting time are escalated to your line manager.
• To manage the process of all referrals received via electronic, paper and e-RS ensuring that information is recorded as per the trust processes within 24 hours. To check and update e-RS spreadsheet and update pathway ID to e-RS UBRN
• To manage weekly all work item list lists in in Revenue Cycle.
• To take responsibility in ensuring that all clinics slots are filled and that all patients are scheduled, rebooked, and cancelled appropriately on EPR, are
• To ensure all cancelled clinics are blocked in EPR with appropriate reasons.
• To weekly check that all outpatient clinics are closed within the Trusts agreed timescale and to chase as necessary.
• To send the monthly clinic timetable link to the medical team monthly to ensure that the medical team are clear on which clinics have been booked for them.
• To ensure and have a process in place to check that all clinic letters and spasticity reports have been submitted correctly via PowerChart.

Person Specification

2 for interview/ 0 for no interview

Essential

• 2 for interview/ 0 for no interview

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxford Centre for Enablement, Nuffield Orthopaedic Centre

Windmill Road

Headington, Oxford

OX3 7HE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Good general education
• Able to demonstrate a good command of English language, verbal and written.
• Knowledge of Office Administration/Custo mer service acquired through training or experience to NVQ level 3 or equivalent

Knowledge and Expertise

Essential

• Knowledge of Health and Social Care administration and processes.
• Knowledge of Microsoft office applications, internet and email

Desirable

• Knowledge/familiarity with medical terminology

Experience

Essential

• Able to work well in a team.
• Experience of working in an Office Environment.
• Experience/knowledge of issues of working with confidential information
• Experience of working with healthcare professionals/previous experience in the NHS.

Desirable

• Working in a busy and demanding environment.

Trust values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Bowmere Hospital

Liverpool Road

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Registered Nurse Part 1,2 12
• Relevant post registration
• Teaching or mentor course
• Up to date GCP Training

Desirable

• Completed/working towards degree in the speciality or related fields

Experience

Essential

• Post registration nursing
• Clinical research experience
• Experience of formal/ informal teaching of patients and staff
• Experience in delivering evidence based-practice
• Experience of explaining complex concepts to patients in a clear and simplified manner
• Experience in study set-up (commercial and/or non-commercial)
• Experience of acting as a patient advocate
• Experience of phlebotomy, cannulation and management of central lines
• Experience in IMP administration
• Experience in caring of complex and acutely ill patients
• Knowledge of Trust research governance issues

Desirable

• Experience working across a range of disease areas, including endocrine and metabolic & diabetes, neurology, gastroenterology, and others
• Experience working as a preceptor/facilitator
• Previous experience in audit and evaluation

Skills and Abilities

Essential

• Proven effectiveness as working as part of a multidisciplinary team
• Demonstrates evidence of professional development
• Proven knowledge of ICH GCP guidelines
• Proven ability to work effectively under pressure
• Computer literacy

Values

Essential

• Demonstrate ability to meet Trust Values of safety kindness, teamwork and improving

Communication

Essential

• Proven ability to communicate effectively in writing
• Proven ability to communicate effectively verbally

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Demonstratable understanding of the Equality, Diversity, and Inclusion

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:

Essential

• Be familiar with, and adhering to Trust policies and guidance on infection prevention and control.
• Completing all required training and education (both via e-learning and face to face) on infection prevention and control.

Specific Requirements

Essential

• Willingness to work flexible hours on occasion

Specific Requirements

Essential

• Willingness to work flexible hours on occasion
• Knowledge of key professional issues and NMC guidelines relating to professional practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities as PA to DCNO; Diary Management: Managing a complex diary, balancing competing priorities, and coordinating travel arrangements. Meeting Coordination: Preparing agendas, taking minutes, and following up on action items. Correspondence: Handling internal and external communications, including emails and written correspondence. Information Dissemination: Ensuring accurate and timely dissemination of information to relevant parties. Administrative Support: Providing general administrative support, such as filing, data entry, and photocopying. Team Support: Supporting other administrative staff and providing assistance when needed. Confidentiality: Maintaining confidentiality of sensitive information. Communication and Interpersonal Skills: Effectively communicating with a wide range of individuals, both internally and externally. Organisation and Time Management: Managing workload effectively, prioritising tasks, and meeting deadlines.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications/Knowledge

Essential

• GCSE English and Maths or equivalent qualification
• Knowledge of and ability to demonstrate a full range of secretarial procedures, software programmes
• RSA 3/NVQ Level 3 in Business Administration

Desirable

• Advanced qualification for MS Office Package
• ECDL
• Proficient minute taking

Experience

Essential

• Previous experience of working in a similar role
• Effective time management through organisation and diary management
• Experience of Microsoft Office Software
• Working to deadlines

Desirable

• Previous NHS experience

Skills

Essential

• Excellent communication skills both written and verbally
• Excellent organisational skills
• High level of confidentiality
• Ability to proritise workload
• IT Skills & Minutes taking skills
• Ability to work under pressure in a busy working environment

Desirable

• Broad knowledge of NHS and linked agencies
• Willingness to learn other software packages

Other

Essential

• An ability to maintain confidentiality and trust
• Ability to undertake relevant training
• Team Player

Employer details

Employer name

NHS England

Address

Wellington House

133-155 Waterloo Road

London

SE1 8UG

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: RECEPTIONIST

REPORTS TO: DEPUTY PRACTICE MANAGER

HOURS: 20 hours per week

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits into the clinical system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Action repeat prescription requests either on the computer via workflow or manually.
• Advise patients of relevant charges for private (non General Medical Services) services, accept over the counter payment and issue receipts for same.
• Enter patient information on to the computer as required.
• Patient notes and correspondence:
• Ensure that clinical system practice notes are dealt with promptly and all actions taken are recorded appropriately.

• Action e-consults received via the practice gatekeeper account and ensure they are work-flowed to the correct team.

• Ensure correspondence, reports, results discharge letters etc are work flowed promptly using EMIS WEB or DOCMAN 10 and sent to the correct team.

• Make and serve refreshments as per office rota, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff.
• Ensure that all new patients are registered onto the computer system promptly and accurately
• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GCSE Grade A - C in English and Maths

Experience

Essential

• Experience of working in an administration/ reception role.

Desirable

• Experience of working in a GP or healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greasby Group Practice

Address

Greasby Road

Greasby

Wirral

CH49 3AT

United Kingdom

Employer's website

http://www.greasbygrouppractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Vocational Masters Degree in Pharmacy (4 Years Course) or Equivalent
• Completed and passed Pre-Registration training and professional exam
• General Pharmaceutical Council Registered Practising Pharmacist Member
• Post-graduate Certificate or Diploma in Clinical Pharmacy or equivalent experiential learning.
• Evidence of continued professional development

Desirable

• Independent and/or Supplementary Prescriber
• Member of the College of Mental Health Pharmacy

Knowledge and Expertise

Essential

• 4 year experience as a Qualified Pharmacist.
• Expert knowledge and practical clinical skills, within area of own expertise
• Mental Health Knowledge

Desirable

• Mental Health experience and good knowledge of Mental Health services

Experience

Essential

• Good leadership and supervisory skills
• Able to effect and manage change
• Understanding of and ability to implement trust priorities
• High level of computer literacy
• Hospital Pharmacy experience or experience of working collaboratively in a multidisciplinary setting
• Research or Audit experience

Desirable

• Experience in management of others
• Project Management experience

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Bowmere Hospital

Liverpool Road

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please see the job description and person specification document for detailed information about the job description for this vacancy."

Person Specification

Qualifications

Essential

• Current NMC Registration
• 1st level Degree relevant to clinical specialty
• Portfolio to show evidence and experience in Long Term Neurological Conditions
• Demonstrable experience within a minimum of one specialty area, Parkinson's, epilepsy, MS or MND
• Willingness and ability to work towards masters level qualification and None medical prescribing
• Successful completion of Neuroscience Module

Desirable

• Post basic qualification in leadership and / or management
• Teaching qualification

Knowledge & Experience

Essential

• Significant and demonstrable advanced clinical experience within Neurology
• Ability to demonstrate experience in leading and developing patient pathways
• Evidence line management experience of ward/ specialist nursing teams.
• Experience of successfully managing the implementation of change
• Experience in clinical audit / benchmarking
• Evidence of Independent clinical decision making
• Demonstrates specialist expertise in relation to long term neurological conditions underpinned by theory in a minimum of 1 specialist area.
• Knowledge of Key Performance Indicators relevant to specialty
• Ability to deliver educational programs relevant to specialty incorporating a varied audience
• Ability to write reports demonstrating alignment of the relevant service to the trust strategic objectives
• Ability to initiate, undertake and participate in audit and research relevant to service needs.

Desirable

• Evidence of proactive involvement in the development of nurses and nursing practice
• Evidence of demonstrating advancements in relevant clinical via presentations at conferences.

Skills & Attributes

Essential

• Extensive skills in history taking and clinical examination
• Ability to collaborate and work with other clinicians.
• Evidence of effective people management and leadership skills
• Demonstrate high standards of communication / negotiation skills
• Is able to make operational judgments involving complex facts/situations
• Can demonstrate assertiveness, tact and diplomacy appropriately
• Strong analytical skills and ability to consider the wider picture
• Computer literacy

Other

Essential

• Honest, open minded, treat colleagues with dignity and respect
• Capacity to work with clinicians and staff at all levels
• Inspires others and leads by example
• Commitment to adopt the Walton way values and act as role model for nursing
• Flexible in approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Walton Centre NHS Foundation Trust

Address

The Walton Centre

Lower Lane

Liverpool

L9 7LJ

United Kingdom

Employer's website

https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Vocational Masters Degree in Pharmacy (4 Years Course) or Equivalent
• Completed and passed Pre-Registration training and professional exam
• General Pharmaceutical Council Registered Practising Pharmacist Member
• Post-graduate Certificate or Diploma in Clinical Pharmacy or equivalent experiential learning.
• Evidence of continued professional development

Desirable

• Independent and/or Supplementary Prescriber
• Member of the College of Mental Health Pharmacy

Knowledge and Expertise

Essential

• 4 year experience as a Qualified Pharmacist.
• Expert knowledge and practical clinical skills, within area of own expertise
• Mental Health Knowledge

Desirable

• Mental Health experience and good knowledge of Mental Health services

Experience

Essential

• Good leadership and supervisory skills
• Able to effect and manage change
• Understanding of and ability to implement trust priorities
• High level of computer literacy
• Hospital Pharmacy experience or experience of working collaboratively in a multidisciplinary setting
• Research or Audit experience

Desirable

• Experience in management of others
• Project Management experience

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Bowmere Hospital

Liverpool Road

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)