Job description

Job responsibilities

• Carry out Ward Audits, monitoring of quality standards, develop action plan and track progress as required.Responsible for utilising the Trusts iProcurement solution to raise requisitions, receipt deliveries and resolve notifications in line with the Trusts procurement policy. Responsible for the receipt and quality check of linen received on the ward. Communicate with the linen services as the need arises to resolve any problems with the ward linen supply. Order consumables and other supplies and liaise with the logistics team, ensuring that all supplies are correctly stored and used in rotation, and that storage systems are maintained in a clean condition. Liaise with supplies and materials handling staff as appropriate to ensure that the process is as efficient as possible, resolving any problems that may arise. Responsible for maintain departmental store cupboards in line with Trust guidance in a tidy, clean and concise manner. Responsible for monitoring, managing and maintaining stock replenishment. Ensure the ward is tidy and clutter free throughout, and that doors to non -patient areas remain closed at all times.Participate in the use of environmental checklists and cleaning audits in line with Trust policy. Monitor the general environment and organize and co-ordinate any repairs and follow up outstanding work as necessary. Liaise with maintenance staff to ensure that equipment is in working order.In line with the Trusts Incident Reporting system. Report any accidents, incidents, near misses and defects to the nurse in charge. Order and receive stock including pharmacy where appropriate and maintaining appropriate levels.

Person Specification

Experience

Essential

• Previous experience in hospitality/customer facing or care environment
• Experience of working in a team

Desirable

• Supervisory experience in the
• NHS or similar environment
• Experience of undertaking a housekeeper role

Personal Qualities

Essential

• Good telephone and reception manner
• Self-motivated
• Ability to communicate with staff, patients and visitors
• Ability to motivate others
• Good self-organisational skills
• Ability to work on own initiative and meet deadlines

Skills & Knowledge

Essential

• The candidate must have
• knowledge of the following or be prepared to undertake the relevant training:
• Basic Health & Safety
• Infection Control
• Manual Handling
• Basic Food Hygiene
• Customer Care

Desirable

• Basic keyboard skills
• Knowledge of the NHS Standards of Cleanliness

Qualifications

Essential

• Basic education to GCSE or equivalent level

Desirable

• NVQ or equivalent in relevant subject
• Basic Food Hygiene Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Good standard of general education
• NVQ 2 or equivalent

Desirable

• Knowledge of WPAS/ Hospital administration systems

Experience

Essential

• Experience within an office environment involving customer service
• Knowledge of Data Protection Act
• Awareness of Patient Confidentiality

Desirable

• Ability to use a variety of computer databases.RADIS, TPATH, PAS and Microsoft office packages
• Previous medical records or hospital based clerical experience

Skills

Essential

• Proven communication skills
• Computer Literate
• Able to meet tight deadlines and able to prioritise workload
• Frequent and prolonged use of VDU's
• Frequent and prolonged use of telephones
• Excellent communication and organisational skills, with the ability to demonstrate initiative in response to demands of the workload

Knowledge

Essential

• Awareness of local/National Waiting List Management Policy and knowledge of Waiting times
• Understanding of the reporting structure in terms of supervision

Desirable

• Understanding the aims and objectives of the Modernisation Agenda

Personal Qualities

Essential

• Ability to work as part of a multi-disciplinary team
• Excellent communication skills (written, verbal and telephone)
• Ability to remain calm when patients are aggressive and abusive
• Ability to overcome language and communication barriers
• Ability to work well in a highly pressurised target driven environment
• Ability to prioritise own work load, self motivated, diplomatic, calm and positive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Rhuddlan Road

Bodelwyddan

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Patient Access and Support

• Provide a first point of contact for patients via telephone, in person, and online consultation requests
• Support patients in accessing appropriate services
• Provide clear and accurate information regarding practice services and processes
• Accurately book, amend, and cancel appointments using the clinical system and associated appointment hubs based on patient need
• Maintain a professional, calm, and empathetic approach at all times
• Escalate urgent or clinically concerning information in line with Practice protocols

• Ensure information provided by patients relating to face-to-face, telephone and online triage requests is recorded accurately and appropriately
• Process and manage requests received through the Practices online consultation and triage systems
• Signpost online consultation requests to appropriate services or providers where required
• Support the management of appointment availability and utilisation
• Monitor outstanding or incomplete requests and take appropriate action to complete them
• Assist with the processing of online consultation outcomes and associated follow-up actions
• Identify and escalate urgent, complex or concerning requests in accordance with Practice protocols
• Maintain accurate and contemporaneous records of patient interactions and actions taken

• Process results and associated tasks within the clinical system in accordance with Practice protocols
• Communicate clinician-authorised information and actions to patients accurately and appropriately
• Arrange appointments, investigations and other follow-up actions as directed by clinicians
• Monitor outstanding tasks and actions and take appropriate steps to support timely completion
• Recognise when clinical interpretation, advice or decision-making is required and refer the matter to an appropriate clinician
• Identify and escalate urgent, overdue or concerning matters in accordance with Practice procedures
• Maintain clear and accurate records of actions and communications

• Review and process incoming clinical correspondence in accordance with Practice protocols
• Code and assign documents in line with Practice protocols
• Support clinicians by ensuring relevant information is available when required
• Extract and code relevant clinical information
• Process all information accurately and in a timely manner
• Identify and escalate any urgent or clinically significant information identified within correspondence

• Use all key systems, including SystmOne, SystmConnect, PATCHS, and NHS Mail, to support patient access and administrative processes
• Send outbound communications via PATCHS and NHS Mail
• Communicate effectively with patients, colleagues, and external organisations

• Support patients and proxies in requesting access to online medical record via systems such as SystmOnline, Airmid, and the NHS App
• Process requests in accordance with Practice policy, information governance requirements, and applicable NHS guidance
• Verify patient identity in line with Practice protocols before granting or updating access
• Provide guidance to patients on how to register for and use online services
• Assist patients with basic troubleshooting and signpost to further support where required
• Escalate any queries relating to restricted or sensitive record access to an appropriate clinician or senior team member

• Act as a chaperone for clinicians where required, in line with Practice chaperone policy
• Ensure patients are aware of the right to request a chaperone during consultations
• Provide reassurance and support to patients during examinations in the role of a chaperone
• Maintain patient dignity, privacy, and respect always during chaperoning
• Observe and report any concerns arising during consultations in line with safeguarding procedures

The following apply to all aspects of the role and underpin safe and effective practice:

• Always maintain strict confidentiality in relation to patient, staff, and Practice information
• Ensure conversations involving patient information are conducted in a manner that preserves privacy
• Manage all patient-identifiable data in accordance with GDPR, NHS Information Governance requirements and Practice policies and protocols
• Only share information with authorised individuals on a need-to-know basis
• Verify patient identity appropriately before disclosing or updating any information
• Use clinical systems, including SystmOne, SystmConnect, and PATCHS safely and securely
• Report any actual or potential data breaches or information governance concerns promptly in line with Practice procedures
• Maintain a clear desk and secure working environment to protect sensitive information

• Act in accordance with Practice safeguarding policies and procedures at all times
• Recognise and respond to safeguarding concerns relating to children, adults at risk, and domestic abuse
• Remain alert to signs of potential abuse, neglect, or exploitation, including concerns identified through all patient interactions and managing clinical correspondence and records
• Escalate safeguarding concerns promptly and appropriately to a clinician or safeguarding lead in line with Practice protocols
• Accurately document safeguarding concerns and actions taken within the clinical system
• Maintain professional boundaries and manage sensitive situations with discretion, empathy, and respect
• Participate in mandatory safeguarding training and keep knowledge up to date
• Contribute to a culture of safety by raising concerns and supporting colleagues where safeguarding risks are known

• Deliver a consistently high standard of customer service across all patient interactions
• Communicate in a professional, courteous, and empathetic manner, both face-to-face and via telephone or digital channels
• Actively listen to patients to understand their needs and respond appropriately
• Manage challenging or sensitive situations calmly and confidently, including dealing with distressed or frustrated patients
• Promote a positive patient experience by providing clear, accurate, and helpful information
• Collaborate with colleagues to ensure continuity and quality of service
• Support an inclusive approach, ensuring all patients feel respected and able to access services
• Escalate concerns or complaints appropriately in line with Practice procedures

• Manage personal and shared workloads effectively
• Prioritise tasks based on urgency, risk, and service need, using appropriate judgement
• Complete tasks and workflows accurately and within expected timescales
• Monitor outstanding work and take steps to prevent delays or backlogs
• Promptly escalate capacity, workload, or safety concerns to line manager/senior team member
• Maintain a structured and methodical approach to work, ensuring continuity and handover where required
• Adapt to changing demands throughout the working day, including balancing patient contact with administrative duties

• Participate in induction, mandatory training, and annual appraisal processes
• Take responsibility for maintaining and developing knowledge and skills relevant to the role
• Complete all training in respect of the chaperoning role
• Actively engage in learning opportunities, including system training and role-specific competencies
• Reflect on performance and identify areas for personal development
• Keep up to date with changes in Practice procedures, NHS guidance, and service delivery models
• Contribute to a culture of learning by sharing knowledge and supporting colleagues where appropriate

• Work flexibly across different functions within the Patient Services team to support service delivery
• Maintain a professional, organised, and proactive approach always
• Adhere to all Practice policies, procedures, and standard operating protocols
• Demonstrate reliability, accountability, and a commitment to high standards of work
• Support team working and contribute positively to the working environment
• Undertake additional duties appropriate to the role, commensurate with training and experience

Person Specification

Experience

Essential

• Experience in a customer service, patient or public facing role
• Experience working in a busy or fast-paced environment
• Experience of using IT systems in a work setting

Desirable

• Experience working in a GP Practice, primary care, or wider NHS setting
• Experience of care navigation or appointment management in primary care
• Experience using SystmOne, EMIS Web or similar system
• Experience of processing clinical correspondence, document workflows, clinical tasks or other healthcare administration
• Experience of supporting patients with online services or digital access

Knowledge and Skills

Essential

• Excellent communication and listening skills, with the ability to respond to patients with empathy and professionalism
• Ability to prioritise workload and manage competing demands effectively
• Strong organisational skills with strong attention to detail and accuracy
• Ability to follow processes and procedures in a structured and consistent manner
• Good IT skills, including confidence using multiple systems
• Experience of working accurately within defined procedures, protocols or processes
• Experience of handling confidential, sensitive or complex information

Desirable

• Ability to support patients in accessing services, including digital platforms

Qualifications

Essential

• GCSEs (or equivalent) including English and Maths

Desirable

• NVQ level 3

Personal Attributes

Essential

• Professional at all times and approachable with a customer or patient focus
• Resilient and able to work under pressure in a busy environment
• Well organised, and able to use initiative appropriately
• Proactive approach with ability to take ownership of tasks and responsibilities
• Flexible and adaptable in response to changing service needs along with a reliable strong work ethic and commitment to high standards
• Positive attitude and ability to contribute to a supportive team environment

Role Expectations

Essential

• Willingness to work across both patient-facing and administrative functions within the Patient Services team
• Willingness to undertake training relevant to the role, including systems, safeguarding, information governance and other mandatory training
• Willingness to undertake chaperone training and perform chaperoning duties in line with Practice policy
• Commitment to maintaining patient confidentiality and upholding professional standards at all times
• Commitment to continuous learning and personal development
• Willingness to support service improvement and adapt to changes in Practice processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Garden Surgery

Address

2nd Floor East Leeds Health Centre

78 Osmondthorpe Lane

Leeds

West Yorkshire

LS9 9EF

United Kingdom

Employer's website

https://www.thegardensurgeryleeds.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description and person specification document attached to this vacancy.

To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Please be aware of scams unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

Person Specification

Education and Qualifications

Essential

• - Level 2 Functional skills in Maths and English or equivalent ie GCSE grade C/4 or above (E)
• - One of the following: 3 A levels or Science T level or NVQ level 3/SQCF level 6 or BTEC level 3 national Diploma in Nutrition or health related subject or level 3 apprenticeship such as the Senior Healthcare Support Worker (E)

Desirable

• - Basic food hygiene (D)
• - Care Certificate (D)

Knowledge and Experience

Essential

• - Experience of working with people from different cultures, religions and ethnic groups, able to demonstrate calm, caring patient manner / attitude (E)
• - Ability to adapt to different situations (E)
• - Previous experience in a healthcare or nutrition-related role, demonstrating an awareness of NHS healthcare policies and procedures (E)

Desirable

• - Experience of multiprofessional team working (D)

Skills and Abilities

Essential

• - Effective communication skills, spoken and written (E)
• - Effective organisational skills & time management (E)
• - Ability to prioritise workload with competing demands (E)
• - Good IT skills including Microsoft packages (E)
• -Able to complete appropriate documentation accurately (E)
• - Ability to work independently (E)
• - Self-motivated, able to use own initiative (E)
• - Able to recognise own limitations (E)

Desirable

• - Familiarity with computerised administration and ordering systems (D)

Behaviours and Values / Aptitudes

Essential

• -Supportive (E)
• -Respectful (E)
• -Innovative (E)
• -Collaborative (E)

Public Sector Language Competency

Essential

• -Communicate fluently in English (E)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Weston General Hospital

Grange Road, Uphill

Weston-super-Mere

BS23 4TQ

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

You will be part of the front door for patients and will support access to services and continuity of care by helping patients interact and engage with the right support at the right time and from the right health care professional. You will manage and respond to patient and Practice initiated contact, including incoming and outgoing phone calls with patients, reviewing and responding to e-Consults, providing reception capacity and associated administration. You will use triage and signposting skills to direct patients to the right support or appointment type to best meet their needs.

Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Main duties and responsibilities:

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager/Operations Manager, dependent on current and evolving Practice workload and staffing levels:

Reception Duties:

• Maintaining and monitoring the Practice appointments system
• Acting on electronic tasks to book appointments, deliver messages to patients, process electronic referrals etc
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing electronic requests, whether received via Footfall (Practice Website) or email, or by other means
• Processing incoming requests for medical reports, prescriptions or other enquiries and ensuring they are forwarded to the correct staff members for completion
• Taking and recording requests for home visits ensuring full details of need are recorded and checking that the address and telephone number is correct.
• Dealing with requests for emergency treatment, either in the surgery or in the patients home and passing on promptly to the duty doctor.
• Receiving patients consulting with members of practice team
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
• Handing completed repeat prescriptions to patient and checking names and address.
• Be able to cover all reception positions as necessary
• Answering the telephone and conveying messages
• Accepting requests for repeat prescriptions, checking regularly both the electronic and paper routes for repeat prescription requests
• Sorting the mail and completing Scanning processes
• Maintaining electronic log of telephone messages
• Filing results and any other relevant documents in patients' notes
• Maintenance of patients' notes including starting a new wallet when required and dividing the contents in a logical manner
• Charging the appropriate amount for private work.
• Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery
• Dealing with requests for test results.
• Ensuring that all other requests for information or queries and entries on the computer and if not completed at the end of your shift, are handed over to an incoming member of staff for completion and vice versa.
• Taking details of requests for medical certificates of any kind, insurance forms and any others requested and dealing with them efficiently and promptly.
• Referring patient suggestions/complaints/comments directly to the Practice Manager for further discussion.

Administration

• Any other administration duties required in the course of your work.
• To have a thorough knowledge of all Practice procedures.
• To work in accordance with written protocols
• Filing post in medical records
• Photocopy as requested
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Ordering, re-ordering and monitoring of stationery and other supplies
• Generating template letters requesting patients attend for follow-up.
• Arranging transport for patients where appropriate.

Computer

• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
• Registrations of new patients
• Process patients change of address (have knowledge of practice area).
• Scanning of mail onto computer system and completing workflow.
• Processing daily Pathlinks appointments ensuring patients have appointments booked according to instructions given by GPs when results received.
• Maintaining a basic knowledge of repeat prescriptions so that should it be necessary, you can issue from the computer record in line with Practice policy and protocol.

Telephone

• Have working knowledge of telephone/bleep system, during and after hours.

Other Tasks

• Ensure that the consulting rooms and waiting area are checked at the end of each consulting session and left clean, tidy and secure.
• Ensure building security have thorough knowledge of doors/windows/alarm.
• Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
• Scanning of mail onto computer system and completing workflow.
• Any other tasks allocated by Office Manager/Practice Manager.
• Attending and participating in Clinical Governance and Staff Meetings.

Start and End of Day Procedures.

Be able to open up premises at the start of the day, unset alarm and ensure that all equipment such as fax machines, computers, printers and photocopiers are ready and make all necessary preparation to receive patients.

Be able to secure premises at end of day, checking all windows, doors are closed, toilets empty, internal lights off, fax is full of paper, all other equipment is off and alarm activated.

Person Specification

Experience

Essential

• Essential
• An ability to use own judgement, resourcefulness and common sense.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Able to work as a member of a team.
• Ability to work without direct supervision and determine own workload priorities.
• Good Keyboard skills.
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• A sense of humour.
• Pleasant and articulate
• Ability to use own judgement, resourcefulness and common sense

Desirable

• Experience of working in General Practice is desirable but not essential.
• Flexibility of working hours/ able to work at the desired times.

Qualifications

Essential

• - GCSE grade A to C in English and Maths.
• - Reception staff need to be tactful, helpful people who can communicate well and sympathetically with employers, colleagues and most importantly with patients who are invariably worried and concerned and, who at times may be difficult!

Desirable

• NVQ level 2 in Health and Social Care or Administration.
• Experience of working in General Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodcock Road Surgery

Address

29 Woodcock Road

Norwich

Norfolk

NR3 3UA

United Kingdom

Employer's website

https://www.woodcockroadsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Are you looking for an exciting Administrator role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

No VISA sponsorship available for this role

Person Specification

Experience

Essential

• Previous admin experience
• Strong written communication skills (on application form)

Desirable

• Clerical experience in a hospital setting

Knowledge

Essential

• Computer literate (Excel essential)

Desirable

• Knowledge of hospital systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff-On-Sea

SS0 0RY

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Specialist Dietitian for Diabetes is the operational dietetic lead within the Tier 2 Neighbourhood Support Team. Responsibilities include specialist dietetic assessment and intervention in cardio-renal-metabolic multimorbidity, including CKD stages 3b to 5, heart failure, MAFLD, severe obesity and gastrointestinal disorders. The postholder delivers structured education (DAFNE, Confidence with Carbohydrates, DESMOND or equivalent), supports carbohydrate counting and dose adjustment for basal-bolus regimens, and targets recruitment to the National Type 2 Path to Remission Programme. Contributes to the Tier 2 MDT and the weekly Tier 3 MDT, provides Advice and Guidance to primary care within 24-hour urgent and one-week routine SLAs, delivers dietetic content in quarterly TARGET education, provides cultural adaptation of dietary advice for ethnic-specific patterns, supports pre-conception and gestational diabetes dietetic care, and contributes to quality improvement and equity of dietetic access.

Key duties and responsibilities

Specialist dietetic assessment and intervention in complex multimorbidity

Assess, plan, deliver and evaluate specialist dietetic care for adults on the Tier 2 caseload with diabetes and complex multimorbidity, working as an autonomous practitioner within a wider MDT.

Specialist dietetic intervention for complex co-morbidity including CKD stages 3b5, heart failure, MAFLD (metabolic-associated fatty liver disease), severe obesity, and gastrointestinal disorders.

Dietetic management of complex insulin regimens carbohydrate counting and dose adjustment for those on basal-bolus regimens, use of Continuous Glucose Monitoring and Flash Glucose Monitoring data to support decisions. Combination therapy support alongside dietetic intervention including SGLT2i, GLP-1 receptor agonists (subcutaneous and oral), and other pharmacotherapy in liaison with the Specialist Pharmacist.

Dietetic management of steroid-induced hyperglycaemia and hypoglycaemia risk reduction.

Reconciliation of dietetic plans following discharge from hospital or transfer from other services.

Type 2 remission and structured education

Targeted recruitment of eligible patients into the National Type 2 Diabetes Path to Remission Programme (Xyla in Leeds), including engagement with under-served communities.

Support and shape a proposed option to commission bespoke local Xyla-style sessions for underserved communities, in partnership with the Programme Manager and VCSE partners.

Good knowledge of the delivery of the Leeds Programme of structured education, DAFNE, and Confidence with Carbohydrates.

Delivery of DESMOND or equivalent Type 2 self-management education where relevant.

Adaptation of structured education for people with learning disability, sensory impairment or lower literacy in partnership with LD nursing and easy-read materials.

Cultural adaptation of dietary advice supporting ethnic-specific dietary patterns and food traditions across the diverse populations of south and east Leeds.

Lifestyle, physical activity and behaviour change

Resistance training advice alongside aerobic exercise not assumed within general lifestyle advice.

Behaviour-change consultation using recognised frameworks (Making Every Contact Count, motivational interviewing or equivalent).

Weight management dietetic input aligned with local pathways.

Pre-conception dietetic input for women planning pregnancy with diabetes, and gestational diabetes follow-up support with clear handover into the LTHT maternity team.

MDT participation and clinical decision-making

Active participation in the Tier 2 MDT fortnightly for complex / high-risk cases and 812 weekly for moderate-risk cases.

Weekly attendance and active contribution to the Tier 3 Clinical Oversight Group MDT, combined with the existing LTHT community diabetes MDT.

Presenting cases, drafting shared care plans and taking responsibility for dietetic-related actions arising from MDT discussion.

Escalation to Tier 4 for antenatal diabetes, bariatric pathway, high-risk foot MDT, and other specialist pathways as required.

Advice & Guidance and joint clinics with primary care

Provide Advice and Guidance to primary care within agreed SLAs 24 hours for urgent enquiries, one week for routine for dietetic questions beyond the Tier 1 remit and short of MDT escalation.

Support quarterly joint clinics with the Practice Diabetes Lead in each footprint practice, on the model described in the Programme Education, Training and Support Plan.

Deliver dietetic content within the quarterly TARGET education sessions for Practice Diabetes Leads, cascading learning into wider practice teams.

Support Practice Diabetes Leads to cascade dietetic learning through practice clinical meetings.

Outreach, equity and engagement

Active recruitment and engagement from deprivation deciles 13, with DNA monitoring and proactive approaches to reduce DNAs.

Outreach to named priority groups people with learning disability, serious mental illness, those homeless or vulnerably housed, those with substance-use co-morbidity, adults living alone.

Flexible appointment access including evening, digital and asynchronous options; home visits where clinically indicated.

Liaison with mental health teams for patients with SMI and antipsychotic-induced metabolic disturbance.

Liaison with drug and alcohol services and homelessness services.

Workplace engagement and reasonable-adjustment support via Healthy Working Lives.

Working in partnership with third-sector and asset-based community delivery partners as active collaborators, not downstream referrals including food-poverty and community food initiatives.

Quality, safety and improvement

Work to HCPC standards and the British Dietetic Association Standards of Proficiency; ensure practice is grounded in evidence-based theoretical and practical knowledge.

Identify cohorts of patients at high risk of nutritional harm through structured searches (EMIS / SystmOne) and act on findings.

Contribute to clinical audit within the Tier 2 caseload and across the Programme; feed back results and implement changes with the Tier 2 team, Practice Diabetes Leads and the Tier 3 Clinical Oversight Group.

Contribute to the Programme's outcomes and evaluation framework, particularly on dietetic outcomes, remission rates, HbA1c, weight and lipid changes, and equity of access.

Comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code.

Leadership, supervision and workforce development

Provide dietetic leadership within the Tier 2 Neighbourhood Support Team.

Provide supervision and mentorship to dietetic support workers, dietetic students and less experienced colleagues within scope.

Contribute to workforce development plans across Tier 1 and Tier 2 dietetic capability, in partnership with the senior dietetic lead in the wider Leeds diabetes dietetic pathway.

Practice supervisor / educator role for pre-registration and post-qualification dietetic learners as required.

Act as a role model, ensuring a professional service and image is maintained at all times.

Service development

Contribute dietetic advice for the development and iteration of the Diabetes Neighbourhood Health Programme model including step-up / step-down criteria, pathway design and operational standards.

Contribute to Year 2 and Multi-Neighbourhood expansion planning.

Analyse, interpret and present dietetic and outcomes data to highlight issues, opportunities and risks to support programme decision-making.

Collaborative working relationships

Work collaboratively with the Tier 2 clinical lead, Programme Manager, and the Tier 3 Clinical Oversight Group. Maintain strong relationships with PCN Clinical Directors, Practice Diabetes Leads and Tier 1 clinicians across the footprint.

Liaise with the Leeds ICB, LCH, LTHT and neighbouring GP federations for consistency of patient care.

Engage with the Leeds diabetes dietetic network, BDA Diabetes Specialist Group, and other diabetes special interest groups for peer support.

Liaise with LCH community diabetes teams, LTHT specialist diabetes services (including antenatal, bariatric and high-risk foot pathways), community pharmacy, mental health services, drug and alcohol services, and VCSE partners as required.

Foster and maintain strong links with all services across the multi-neighbourhood footprint.

Continuing professional development, research and evaluation

Undertake continual personal and professional development and take an active role in developing the Tier 2 dietetic offer.

Access regular clinical supervision to work effectively with the complex issues the Tier 2 cohort presents.

Reflect on and evaluate own practice; identify areas of development by setting appropriate objectives via appraisal and clinical supervision.

Critically appraise and apply the evolving evidence base for diabetes and cardio-renal-metabolic dietetic care.

Contribute to the Programmes Year 1 evaluation and Year 2 business case.

Care Quality Commission, health and safety, and confidentiality

Work with the delivery partners to ensure practices and Programme delivery are compliant with CQC standards where dietetic input is involved.

Comply with Health and Safety policies, follow safe working procedures and report incidents through the organisation's Incident Reporting Systems.

Comply with the Data Protection Act (2018) and the Access to Health Records Act (1990); respect patient confidentiality at all times.

Understand and apply knowledge of the clinical role in safeguarding and incident management.

Special working conditions

The postholder will travel independently between practices and community sites across the Beeston and Middleton & Hunslet footprint, and to meetings hosted by other agencies.

Person Specification

Personal Qualities & Attributes

Essential

• Commitment to reducing health inequalities and proactively working to reach people from all communities.
• Person-centred, trauma-informed approach with a working understanding of the wider social determinants of health.
• Ability to communicate with a wide range of colleagues from the NHS and other organisations and with patients including good written and oral communication skills.
• Recognises personal limitations and refers to more appropriate colleagues when necessary.
• Able to identify and assess / manage risk when working with individuals.
• Able to work under pressure and meet deadlines, managing unpredictable service demands.
• Accountability for delivering professional expertise and direct service provision.
• Emotional resilience, self-awareness, humility and curiosity.
• Willing to challenge and be challenged including consultants and GPs in the patients best interest.
• Reliability and integrity in a small MDT where the model depends on trust.
• Ability to organise, plan and prioritise on own initiative.
• Ability to work flexibly and enthusiastically within a team or on own initiative.
• Comfortable with the ambiguity of a new service willing to iterate, evaluate and adjust.
• Cultural competence for supporting ethnic-specific dietary patterns and adaptation.
• Positive and flexible attitude to dealing with change.

Desirable

• Leadership experience and previous experience of supervising or mentoring more junior staff or students.

Qualifications

Essential

• BSc (Hons) in Dietetics or equivalent professional dietetic degree.
• Postgraduate qualification in a specialist field (Diabetes, Renal, Obesity, MAFLD or Behaviour Change), or working towards.
• Must be willing to participate in any relevant training identified to develop skills required to carry out duties.
• Maintains a portfolio of CPD in line with HCPC standards.

Desirable

• Supporting Learning in Practice (SLIP), Practice Educator qualification or equivalent.
• Formal teaching qualification (PGCert HE or equivalent).
• Leadership or management qualification (ILM 3, NHS Leadership Academy or equivalent).
• Certified DAFNE, DESMOND, Confidence with Carbohydrates or Xyla Path to Remission educator.
• Formal training in health inequalities, trauma-informed care or behaviour-change approaches (Making Every Contact Count, motivational interviewing).

Skills and knowledge

Essential

• Detailed theoretical and clinical dietetic knowledge appropriate to diabetes, multimorbidity and cardio-renal-metabolic disease.
• Highly specialist knowledge of diabetes across Type 1, Type 2, atypical presentations and complex multimorbidity.
• Confident with carbohydrate counting, dose adjustment for insulin regimens and use of CGM / Flash data.
• Knowledge of Type 2 remission pathways (Xyla) and structured education programmes.
• Understanding of the wider determinants of health and their impact on communities, including food access and food poverty.
• Autonomous within scope of practice and knows when to escalate.
• Excellent verbal, non-verbal and written communication skills, including complex or potentially distressing conversations with patients and families and managing conflict when appropriate.
• Advanced consultation skills and shared decision-making with people whose lives are shaped by health inequalities.
• Confident with EMIS / SystmOne, digital consultation modes, MDT tools and asynchronous working.
• Able to plan, manage, monitor and review dietetic care for a long-term-conditions cohort.
• Able to obtain and analyse complex clinical and outcomes information.
• Complex analytical and creative problem solving in unpredictable situations.
• Workload management including delegation and day-to-day team leadership.

Desirable

• Understanding of research governance and quality improvement methodology.
• Awareness of the Leeds Proactive Care and Integrated Neighbourhood Health frameworks.

Professional Registration

Essential

• Mandatory registration with the Health and Care Professions Council (HCPC) as a Dietitian.

Desirable

• Membership of the British Dietetic Association (BDA).
• Membership of the BDA Diabetes Specialist Group.

Experience

Essential

• Substantial post-registration dietetic experience in diabetes and multimorbidity.
• Experience of dietetic management of Type 1 and Type 2 diabetes including insulin regimens and carbohydrate counting.
• Experience of dietetic management in CKD stages 3b5, heart failure, MAFLD or severe obesity.
• Experience of delivering structured diabetes education (DAFNE, DESMOND, Confidence with Carbohydrates or equivalent).
• Experience of MDT working across community and acute care.
• Experience of supervising and delegating to other members of staff, dietetic support workers or students.
• Experience of contributing to service development, quality improvement or clinical audit.
• Experience of working with people affected by health inequalities.

Desirable

• Experience of practice-based, PCN-based or community-based dietetic delivery.
• Experience of the National Type 2 Diabetes Path to Remission Programme (Xyla) delivery or referral.
• Experience of gestational diabetes and pre-conception dietetic care.
• Experience of behaviour-change consultation using recognised frameworks.
• Experience of delivering dietetic education to Tier 1 clinicians (nurses, GPs, HCAs).
• Working experience of EMIS and SystmOne clinical systems.
• Experience of contributing to research or service evaluation.

Experience

Essential

• Substantial post-registration dietetic experience in diabetes and multimorbidity.
• Experience of dietetic management of Type 1 and Type 2 diabetes including insulin regimens and carbohydrate counting.
• Experience of dietetic management in CKD stages 3b5, heart failure, MAFLD or severe obesity.
• Experience of delivering structured diabetes education (DAFNE, DESMOND, Confidence with Carbohydrates or equivalent).
• Experience of MDT working across community and acute care.
• Experience of supervising and delegating to other members of staff, dietetic support workers or students.
• Experience of contributing to service development, quality improvement or clinical audit.
• Experience of working with people affected by health inequalities.

Desirable

• Experience of practice-based, PCN-based or community-based dietetic delivery.
• Experience of the National Type 2 Diabetes Path to Remission Programme (Xyla) delivery or referral.
• Experience of gestational diabetes and pre-conception dietetic care.
• Experience of behaviour-change consultation using recognised frameworks.
• Experience of delivering dietetic education to Tier 1 clinicians (nurses, GPs, HCAs).
• Working experience of EMIS and SystmOne clinical systems.
• Experience of contributing to research or service evaluation.

Other

Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
• Adaptable.
• Works effectively independently and as a team player.
• Self-motivated.
• Up to date with safeguarding and other mandatory training.
• Up to date immunisation status.
• Ability to work in different locations across the footprint and to help provide cover for absent colleagues; ability to take part in an extended working day in line with the models flexible-access commitment.
• Access to own transport and ability to travel across the multi-neighbourhood footprint, including home visits.

Desirable

• .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South and East Leeds GP Group

Address

Hosted Employers address

1st Floor Park Edge Practice

Asket Drive

Leeds

West Yorkshire

LS14 1HX

United Kingdom

Employer's website

https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Salaried General Practitioner

Post Title: Salaried GP (Newly Qualified Welcome)

Location: Ashdown Medical Group, Downham/Lee London

Responsible to: Practice Partners / Clinical Lead GP

Contract Type: Permanent, Part-Time (4 to 6 sessions per week)

Salary: Competitive, dependent on experience (plus NHS Pension & Indemnity cover)

Job Summary

We are a friendly, forward-thinking GP practice looking for an enthusiastic and committed Salaried GP to join our clinical team for 46 sessions per week. This is an excellent opportunity for a newly qualified GP seeking a supportive environment with opportunities for career development, mentorship, and special interest work.

You will provide high-quality, patient-centred medical care to our registered population, working collaboratively with the wider multidisciplinary team to meet the health needs of our diverse community.

Main Duties and Responsibilities

As a valued member of our team, you will:

• Provide consultations in person, over the telephone, or via video for a variety of acute, chronic, and preventive care needs.
• Diagnose, treat, and manage a broad range of medical conditions.
• Prescribe safely and effectively, and conduct medication reviews.
• Arrange and interpret appropriate investigations.
• Refer patients to secondary care and community services where required.
• Offer health promotion advice, lifestyle support, and preventive interventions.
• Participate in the duty doctor rota, managing same-day demand and occasional home visits.
• Maintain accurate and up-to-date patient records using the practice clinical system.
• Contribute to clinical meetings, audits, significant event reviews, and quality improvement initiatives.
• Support the practice in meeting QOF, Enhanced Services, and other contractual requirements.
• Maintain professional development in line with GMC revalidation requirements.

Person Specification

Experience

Essential

• GP Opportunity Newly Qualified Welcome

Knowledge and Skills

Essential

• Good organisational, communication, and teamwork skills
• Ability to work independently and as part of a team

Desirable

• Experience in quality improvement projects or teaching

Qualifications

Essential

• Person Specification
• Essential:
• Fully qualified GP with GMC registration and licence to practise
• MRCGP (or equivalent)
• Commitment to high-quality, patient-centred care
• Good organisational, communication, and teamwork skills
• Ability to work independently and as part of a team

Desirable

• Desirable:
• Special clinical interest(s)
• Experience in quality improvement projects or teaching
• Knowledge of EMIS/Docman

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Downham Family Medical Practice

Address

Moorside Road

Bromley

BR1 5EP

United Kingdom

Employer's website

https://www.downhamfamilymedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Build effective relationships with and actively engage Primary Care Networks and local cancer and public health stakeholders to raise awareness of the importance of early cancer diagnosis and influence the content of local delivery plans.
• Effectively manage ongoing relationships with multiple PCNs and practices across your locality to secure improvements in early cancer diagnosis.
• Lead or support workstreams to increase uptake of the three cancer screening programs, improve primary care referral practices and pathways in line with the PCN DES and regional plans - such as the Humber and North Yorkshire Cancer Alliance Cancer Incentive Scheme
• Assist PCNs with the analysis and interpretation of statistics relevant to prevention screening and early diagnosis.
• Share best practice tools and resources to support PCNs to adopt quality improvement interventions that will contribute to achieving earlier cancer diagnosis and better outcomes for patients.
• Support PCNs to develop early cancer diagnosis improvement plans in line with the PCN Cancer Direct Enhancement Scheme Invest and Impact Fund and other relevant contracts.
• Create and facilitate opportunities and mechanisms for PCNs to improve communications and networking between GP practices and PCNs - including joint planning where appropriate.
• Support and - or advise PCNs and GP practices to set up and implement early cancer diagnosis projects focused on screening and improving referral practice.
• Working with clinical leads to support PCNs to keep up to date with changes and the use of clinical referral pathways diagnostic and triage tests - such as Faecal Immunochemical Test.
• Develop plan co-ordinate and evaluate learning events for primary care professionals - non-clinical and clinical. To enhance knowledge of and interventions to improve cancer outcomes with a focus on early diagnosis screening and addressing health inequalities.
• Design deliver and evaluate bespoke training sessions through a range of methods including face to face remote and local on-line options at GP practice and PCN level.
• Work in partnership with primary and secondary care partners to support and promote more effective ways of working across the patient pathway.
• Contribute to the delivery of local improvement projects in partnership with NHS partner organisations, in line with Humber and North Yorkshire Cancer Alliance workplan.
• Keep up to date with policy, evidence and NHS/ public health cancer strategies, supporting the dissemination to local partner and primary care organisations in the area, as appropriate.
• Work flexibly and collaboratively through the region with the Humber and North Yorkshire Cancer Alliance Place Cancer Managers and other PCN Engagement roles to support early cancer diagnosis projects.
• Provide progress reports against the agreed operational plan and identified performance measures via quarterly reports for Humber and North Yorkshire Cancer Alliance in addition to other data intelligence and observations as required.
• Support PCNs and GP Practices to enhance their understanding and implementation of personalised care approaches to improve the quality and uptake of cancer care interventions.

Additional Requirements

• Ability to regularly travel within the region and to occasionally travel across the country.
• Ability to work flexible hours and out of hours as required.

Person Specification

Experience

Essential

• Experience in proposing changes in conjunction with working groups which have wider implications for performance and service policy.
• Experience of partnership working and the ability to develop sustainable relationships with key bodies and individuals.
• Experience in persuading stakeholders of the importance of projects including negotiating and motivating others and linking in with other initiatives.
• Experience in analysing - interpreting and communicating complex and sensitive facts and information about performance and change and presenting information to stakeholders.
• Experience of breaking down organisational barriers - managing conflicting opinions or demands to ensure appropriate outcomes for patients.
• Knowledge of the practical application of the principles of change management and workforce redesign.
• Knowledge of project management.

Desirable

• Have experience of working in areas of deprivation.
• Knowledge of community engagement.
• Experience of group work.
• Experience of working across various settings.
• Knowledge of Cancer support organisations available.

Skills

Essential

• Ability to analyse and interpret information and to make judgements where there are conflicting views on the to support decisions on complex issues.
• Ability to disseminate information appropriately and to share knowledge and experience with other members of the team.
• Excellent communication skills including the ability to persuade influence and motivate others.
• Ability to organise and evaluate data and audit own work area.
• Ability to analyse interpret and formally present in depth health information and to construct correspondence and reports for various audiences - demonstrating high levels of accuracy and presentation.
• Ability to use IT software to effectively collect and analyse data and to present - create reports - presentations it in a meaningful way.

Desirable

• Data outcome entry.
• Good networking skills.
• Ability to prepare creative material.

Qualifications

Essential

• Degree or equivalent experience

Desirable

• Qualifications in any of the following;
• Training / community engagement / health / behaviour change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yorkshire Health Network

Address

Priority House

Grove Park Court

Harrogate

North Yorkshire

HG1 4DP

United Kingdom

Employer's website

http://www.yorkshirehealthnetwork.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

Lead on the discharge planning for complex cases and support nursing staff in ensuring safe and appropriate discharges.

Provide and maintain comprehensive knowledge of community service provision, acting as a resource for discharge planning advice and information.

Offer immediate support and information to families and carers following the death of a patient.

Stay current with legislation, welfare rights, and reforms that impact advocacy and practice, ensuring the best possible outcomes for patients.

Conduct home visits, as appropriate, to support effective discharge planning.

To engage in regular 1 to1 meetings with Direct Line Manger, working towards personal and relevant organisational objectives

To develop, plan, implement and evaluate formal and informal safeguarding training and education programmes related to palliative care for all health and social care professionals

To provide informal education to patients/carers and other groups at appropriate levels

To maintain and develop professional knowledge and skills meeting annual CPD requirements in line with the professional competencies framework.

To develop and maintain relationships with colleagues from the wider specialist palliative care team and other Hospices in their social work networks.

To keep and maintain accurate patient records as per hospice and professional guidelines

To participate in regular clinical supervision

As one of the leading members of the Clinical Team and the MDT, the Hospice Social Worker will bring significant clinical expertise, strategic insight, and a collaborative approach to patient care.

To contribute to complex case planning.

Represent the social work function at internal and external forums and ensure that social care is integrated into the wider model of hospice and palliative care.

The role involves being a member of the clinical management team and oversee service planning, policy development.

Regularly evaluate the quality of own work and that of the wider team, encouraging a culture of continuous improvement.

Actively participate in clinical audits as indicated, responding to identified needs by developing or modifying practice as required.

Engage with and participate in research activities as needed to support and enhance the clinical service.

Maintain compliance with the standards, code of conduct, and professional practice requirements of the relevant professional body, ensuring ongoing expertise and knowledge through continuous professional development (CPD).

Foster positive working relationships with the local safeguarding board and other hospices within the Northwest region.

Participate in reflective practice and access in-house training opportunities, including compliance with all hospices mandatory training requirements.

Person Specification

Qualifications

Essential

• CQSW, Diploma or BA in Social Work.
• Current Registration with Social Work England
• Evidence of recent CPD in line with
• Professional Competency Framework

Desirable

• Advanced Communication Skills
• Counselling and Family Therapy
• Management qualification

Experience

Essential

• Knowledge of current models, approaches, and issues in palliative care social work.
• Working knowledge of the MCA (2005), Care Act 2014, and Deprivation of Liberty Safeguards
• Understanding of CQC regulations in relation to safeguarding
• Knowledge of care packages & Continuing Heath Care
• Understanding of the hospice ethos and theories of grief and loss
• Experience of social work assessments for people with complex care needs and of appropriate interventions and care plans based on assessed need.
• Experience of managing and implementing safeguarding procedures
• Experience of working with grief and loss
• Experience of working in partnership with other organisations and health care teams
• Well developed interpersonal skills with the ability to communicate effectively both verbally and in writing
• Building rapid rapport with service users in distressing circumstances using advanced communication skills
• Proficient in use of IT to support practice
• Effective time management
• Flexible and innovative in approach

Desirable

• Knowledge of welfare benefits relating to those patients nearing end of life and their families or carers
• Experience of working in specialist palliative care or other health care setting
• Ability to facilitate groups
• Chairing case conferences
• Supervision of students
• Management of staff and or volunteers

Other

Essential

• Demonstrates emotional resilience
• Enthusiastic and willing to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hospice of the Good Shepherd

Address

Hospice of the Good Shepherd

Gordon Lane

Backford

Cheshire

CH2 4DG

United Kingdom

Employer's website

https://hospiceofthegoodshepherd.com/ (Opens in a new tab)

Job description

Job responsibilities

NHS Staff Survey: Staff feel valued by their teams and supported by their managers, creating a truly inclusive environment.

At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

Free on-site parking

Free tea and coffee

Great flexible working opportunities

Discounted gym membership

Lease car scheme

Generous annual leave and pension scheme

On site nursery (chargeable)

Extensive staff health and well-being programme

Please refer to attached Job description for further information.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person Specification

Qualifications and knowledge

Essential

• MPharm degree (or equivalent).
• Registered as a Pharmacist with the GPhC
• Postgraduate Clinical Diploma.
• Evidence of ongoing CPD in line with GPhC

Desirable

• MSc in relevant subject
• Independent prescribing qualification
• Education and training qualification

Experience

Essential

• Proven experience as a clinical pharmacist within an hospital based setting
• Previous experience of working in homecare
• Experience of managing drug expenditure for a specialty and understanding of budgetary mechanism
• Previous evaluations or reviews of medicines used in the specialty's patient.
• Experience as a trainer
• Experience working as part of a multi-disciplinary team to provide patient care
• Experience of audit work.
• Personnel management
• Service development
• An awareness of current national standards, guidelines and service delivery issues relevant to the directorate's patient

Desirable

• Experience of appraising staff and giving feedback
• Medicines Information
• Management qualification
• Introduction of a new service
• Project management
• Published work
• Knowledge of the medical management of disease in the specialty's patients

Skills

Essential

• Ability to manage time effectively and work to deadlines demonstrated in a previous post
• Ability to plan, prioritise and organise self and others
• Effective verbal and written communication demonstrated in a previous post
• I.T. skills such as computer literacy, word processing and spreadsheet skills.
• Ability to use Microsoft Excel and Microsoft Word
• Managerial skills
• Communication skills
• Good presentation skills
• Report writing
• Problem solving
• Good team work and ability to work alone
• Leadership skills
• Critical appraisal skills
• Radical thinking
• Innovative

Desirable

• Ability to motivate and act as a role model

Personal and people development

Essential

• Experience of supervising and developing colleagues
• Evidence of Continuous Professional Development

Communication

Essential

• Excellent interpersonal skills and the ability to influence others
• Excellent communication skills, both verbal and written

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Pharmacy (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

What we offer:

• Hybrid working arrangements because NHSBT works nationally, were able to offer hybrid working options that give you more flexibility to balance work with life.

• Flexible working options we promote flexible working where the role allows. Were happy to discuss what flexibility might look like for you.

• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.

• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions

• Supportive learning culture - weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

• Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking Apply if you are viewing this advert on another site.

Next steps

This vacancy will close at 23:59pm on 31st August 2026, however this vacancy may close sooner than the advertised deadline if we receive a high volume of application.

The assessment process for this role will include an assessment stage and an interview.

Interviews are anticipated to be held week commencing 14th September 2026 subject to confirmation.

Person Specification

Qualifications

Essential

• MSc or Advanced knowledge and substantial proven experience to Masters level in software development, with experience in one of the core technologies in the below list, while other 2 are desirable:
• 1)Oracle SQL Complex Queries, PL/SQL (both stored objects and anonymous), Advanced Queues, ORDS & Oracle APEX or
• OR IBM ODM and/or BAW development, advanced SQL queries or Azure Developer DevOps, Storage, API Manager, and Log analysis.
• Other Mandatory Skills Estimation methods, SOLID design principles, Agile / Lean and Traditional Methodologies. OOAD and UML Techniques. HTML, JavaScript, JQueryXML, XSD, JSON Network architecture and protocols such as SNMP, HTTP, SOAP, REST and SOA Web Services,Testing Strategies, Testing Tools SQL Developer as testing tool, JMeter, APEXSec, cURL and Postman,Unit Testing frameworks specific to the technologies.
• Demonstrates commitment to own continued professional development (CPD)

Experience

Essential

• Direct proven experience of software development methodologies and database design, in one of the core development areas Oracle PL/SQL & Oracle APEX (or) IBM ODM/BAW (or) Azure applications, while the other two are desirable.
• Extensive knowledge and experience of the design, development, management and maintenance of information systems across an organisation.
• Specialised knowledge of software architectures across a wide range of industry standard platforms.
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)

Employer details

Employer name

NHS Blood and Transplant

Address

England

Barnsley Blood Centre, Capitol Way, Dodworth

England

South Yorkshire

S75 3FG

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person Specification

Qualifications

Essential

• Educated to GCSE standard to include English Language and Mathematics Grade C or above (or equivalent).
• NVQ Level 3 in Customer Service and Administration, or equivalent knowledge base

Desirable

• Experienced user of University Hospitals Dorset outpatient IT appointment system, eCAMIS / EPR knowledge

Experience

Essential

• Experience of clerical duties in an office/administration environment
• Experience in the use of IT / computer skills
• Customer service experience

Desirable

• Experience of working in the NHS or on a reception desk

Skills

Essential

• Excellent communications in person, via telephone and written
• Ability to respond to a range of people in a courteous and professional manner
• Ability to work as part of a busy team and also own initiative
• Ability to deal with emotionally stressful situations and resolve confrontational issues both face to face and via telephone
• To understand and be able to maintain confidentiality
• Competent in using Microsoft Office Software
• Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks
• Good keyboard skills requiring high percentage of accuracy.

Attributes

Essential

• Able to prioritise own workload and to work to deadlines.
• Ability to work and remain calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospital Dorset - All sites

Longfleet Road

Poole

BH12 5AG

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
• Please be aware that BCHC utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.

Person Specification

Qualifications

Essential

• Essential Skills - literacy and numeracy
• NVQ level 3 in health and social care or equivalent

Desirable

• Evidence of vocational or other training relevant to role

Experience

Essential

• Relevant experience of caring for vulnerable adults in home/hospital/ care home setting

Skills and Knowledge

Essential

• Cleanliness and Infection control
• Confidentiality
• Privacy, Dignity and Respect
• Understanding of Caring for vulnerable people

Desirable

• Understanding of health conditions for example Dementia, mental health, learning disabilities and delirium

Personal Qualities

Essential

• Good interpersonal skills
• Positive attitude
• Demonstrates empathy and understanding to needs of older people
• Motivated to help others and participate in all care activities subject to training and competency
• Able to contribute to and work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

MHH/WHC/IMC

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will be required to see patients of all ages presenting with injury or illness complaints and complete the episode of care with treatment or referral onwards.

Consultations will either take place face to face or via telephone and documented timely and thoroughly within patient notes.

The post holder will influence, lead, support and motivate colleagues to maintain morale in difficult and challenging situations.

The post holder will provide clinical lead during a shift by modelling the professional attitudes and behaviours outlined in the LCHS behaviours framework.

Please see job description for further details.

Person Specification

Qualification

Essential

• Regulated Health Care Professional with existing registration.
• Educated to degree level or equivalent.
• Evidence of Level 7 study
• Level 6/7 History Taking qualification.
• Independent prescribing / supplementary prescribing qualification, or a willingness to work towards
• HEI or LCHS approved minor injury course
• HEI or LCHS approved paediatric course or willingness to work towards

Desirable

• Leadership modules
• Recognising the sick child.
• Chronic disease management
• Recognised Teaching and Assessing course (e.g. Mentor Preparation, SLIP, Clinical Educator course, PGCE).

Experience

Essential

• Significant post registration experience where autonomous working at a highly specialised level that has been acquired in the speciality area or a related area where enhanced skills could be transferrable
• Experience of clinical leadership
• Proven track record of teaching/supervising and assessing
• Experience of working within multi professional settings with consolidated clinical practice and contributing to effective team working
• Experience of leading evidenced service improvement and innovation through service/practice development initiatives, audit or research

Desirable

• People Management
• General management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Skegness UTC

Dorothy Avenue

Skegness

PE25 2BS

United Kingdom

Employer's website

https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)