Job summary

One Health is looking for a Consultant Urologist to support and grow the One Health Group's Urology Service across South Yorkshire.

The successful candidate will have experience working within a similar role in either an NHS or independent healthcare setting. You will be committed to delivering high-quality patient care and able to work effectively within a multidisciplinary environment.

Applicants should meet the following requirements:

• Currently hold a substantive NHS Consultant post OR have been in a long-term locum Consultant post (more than 12 months).
• If not currently in an NHS post, have previously held a substantive NHS Consultant position for a minimum of three years.
• Hold full registration with the General Medical Council (GMC) with a licence to practise.
• Be included on the GMC Specialist Register for Urology.
• Have no current GMC restrictions, warnings or fitness to practise concerns.
• Hold FRCS (Urol) or equivalent recognised specialist qualification.

Main duties of the job

This role will involve assessing and treating NHS patients referred to One Health via the NHS e-Referral Service. Outpatient appointments will be delivered across a network of outreach clinic sites throughout South Yorkshire.

The successful candidate will provide specialist urological assessment and management, including undertaking appropriate diagnostic investigations and surgical procedures within independent sector hospitals utilised by One Health. The Consultant must therefore be prepared to travel between clinic and hospital locations as required.

About us

One Health was established in Sheffield in 2004 and has successfully grown to become a significant healthcare provider in the region. Our services are available to NHS and private patients, with clinics located at over 40 locations across Yorkshire, Derbyshire, Nottinghamshire and Lincolnshire.

We have a dedicated Patient Liaison Team offering high-quality administrative support, coupled with advanced technology that allows us to provide a modern, paperless and secure service. One Health brings healthcare closer to where people live by offering outpatient facilities across a wide geographical area.

We are committed to clinical excellence and our mission is to provide innovative, high-quality medical and clinical services for NHS patients, optimising outcomes so they can quickly return to healthy and active lives.

• Flexible working options
• Use of the latest technology
• Dedicated administrative support team
• Robust Clinical Governance framework
• NHS Resolution indemnity cover for NHS work undertaken for the Group
• Voice Recognition technology
• Access to a well-established referral network
• Opportunities to contribute to service development and growth

Job summary

Location: Hartlepool (across all McKenzie Group Practice sites)

McKenzie Group Practice are recruiting for permanent roles and also fixed-term maternity cover roles, with full-time and part-time hours being considered. Working hours will be confirmed during the recruitment process.

Overview:

We are looking for a friendly, enthusiastic, and resilient Receptionist to join our forward-thinking and welcoming team on a 12-month fixed-term maternity cover contract. You will be part of a supportive environment where training and development are built into the role from day one.

The successful applicant will deliver a high-quality, professional reception and administrative service to patients, colleagues, healthcare professionals, and visitors. You will be the first point of contact for patients, helping to ensure a positive, efficient, and compassionate experience.

About Us:

McKenzie Group Practice is a large, SystmOne and GP training practice serving approximately 25,000 patients. Our clinical team includes 10 GP Partners, 6 Advanced Nurse Practitioners, Pharmacists, Social Prescribing Link Workers, and Mental Health Practitioners. We pride ourselves on our friendly, supportive, and forward-thinking culture.

What We Offer

• Comprehensive induction and ongoing training.
• Competitive salary.
• Supportive team environment.
• Opportunities for personal and professional development.

Main duties of the job

• Provide a professional, courteous first point of contact for patients in person, by telephone, and online.
• Book and manage patient appointments, including home visits and interpreter services.
• Process prescription requests and patient registrations.
• Use the SystmOne clinical system (training provided) to manage patient records accurately and confidentially.
• Support clinicians with administrative tasks, including scanning and filing.
• Manage general reception duties, such as sorting post, maintaining supplies, and keeping work areas tidy.
• Recognise urgent or emergency situations and take appropriate action.
• Signpost patients to the most appropriate services in line with practice protocols.

Additional Information

This role may involve working across multiple practice sites within Hartlepool and occasional lone working once competent. The successful applicant must be available to work between the hours of 8:00am and 6:00pm on a rota basis.

All appointments are subject to a satisfactory Disclosure and Barring Service (DBS) check.

If you are passionate about providing excellent patient care and customer service and would like to join a friendly and progressive practice, we would love to hear from you.

About us

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

As part of this support, we are hosting this job advert on behalf of McKenzie Group Practice.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

B0524-26-0042

Job locations

Mckenzie Group Practice

Mckenzie House

17 Kendal Road

HARTLEPOOL

Cleveland

TS25 1QU

United Kingdom

Job description

Job responsibilities

JOB TITLE - Receptionist/Administration Clerk

REPORTS TO - Practice Manager/Business Manager

RESPONSIBLE TO - Business Manager

Job Summary

Undertake all aspects of reception and administrative duties across ALL McKenzie Group Practices, including potential lone working.

To undertake these duties without direct supervision, working within broad procedural guidelines.

To ensure that total confidentiality is maintained in that no information about patients, either medical or personal, is disclosed to persons other than those employed by, or attached to, the Practice for which such information is relevant.

Good communications are extremely important within the practice, with both patients and with outside agencies and you will be expected to help ensure that everyone who you come into contact with, holds the practice in high regard. Absolute discretion is required in protecting patients confidentiality.

Job Responsibilities

• To provide a professional, courteous and efficient first point of contact for McKenzie Group Practice/Gladstone House Surgery for patients seeking health information or healthcare assistance.
• Answer general enquiries from patients/agencies/healthcare workers in a professional and efficient manner via all routes e.g. face to face/telephone/online.
• Book a wide range of appointments for patients accessing services.
• Care navigation.
• Using eConsultation and eLite for patients.
• Deal with requests for prescriptions in conjunction with the Meds team ensuring requests for prescriptions are dealt with within two working days or ordering.
• Grant access to online services in line with practice policy.
• Booking of home visits as per practice policy.
• Refer electronically to SPA via SystmOne.
• Carry out the process of new patient registrations and be familiar with relevant documentation required and carry out initial registration onto the SystmOne.
• Use TPP SystmOne clinical system and decision support software as required for all patient contacts registered/non-registered.
• Use clinical coding for recording on patients electronic record as required.
• Summarise medical records.
• Sending of Notification of Infection Diseases forms to HPA Agency via email.
• Inform patients of test results and any actions required, chase up if necessary.
• Deal with blue light ambulance requests.
• Booking an interpreter when required.
• Calling and recalling patients as part of the practice recall system.
• Recognise through appropriate training and use of decision tools as required urgent and emergency patient conditions and direct patients to the appropriate clinician or emergency services.
• Maintain an efficient filing system of patients medical records where required.
• Maintain efficient filing systems of office and Medical Centre documentation.
• Contribute to the smooth and efficient delivery of healthcare services by providing signposting, using information systems appropriate to patient need.
• Inputting and retrieval of data using computer systems, ensuring all information is recorded accurately.
• Process all removals from the practice list, print off computer records and merge with original records folder and return to PCSE for patients leaving the practice list.
• Scanning documents into clinical and office computer systems.
• Documenting requests for medical reports/patient information.
• Deal with amendments to patients details, including change of name, address and telephone number.
• Ensure computers/rooms/reception area ready for use at the beginning of each day and all systems securely closed down at the end of a working day.
• Ensure ample supply of sample forms and bottles, ICE paper etc. are kept in reception.
• Update collection folder, remove any old forms/letters and file in patients notes.
• Advise patients of relevant charges for private services in accordance with the Non NHS fees policy, accept payments for these and issue receipts for the same.
• Deals with and action any change of addresses.
• Take part in Medical centre meetings/training/1:1s and development of the service.
• Undertake further training and development as identified at an individuals personal development review.
• Undertake an annual performance appraisal and work to personal performance objectives.
• Maintain strong links through multi-agency working.
• Ensuring patient information is reported back to patients own practice in agreed time lines where relevant.
• Attend all statutory and mandatory training.
• Take on any other duties consistent with the development of the role as required.
• Opening of internal post and sorting as per practice protocol.
• Opening and closing up of the surgery each working day ensuring consulting rooms and tidy and secure.
• Making tea/coffee for staff.

This is not intended to be an exhaustive list of duties and responsibilities of the post and the post holder may be requested to carry out any other duties appropriate to the post.

The post may change over time to meet business requirements and the job description may be changed after consultation with the post holder at any time.

Working Environment

Carry out routine checks to ensure your workstation is clean and tidy at the start and end of your shift.

Ensure all equipment in your workstation is operational and up to date and report any issues to your line manager.

Ensure that confidential patient information is stored and handled according to protocol and report any concerns to your line manager.

Health & Safety

Assist in promoting and maintaining your own and others health, safety and security as defined in the Practice Health and Safety policy. Ensure that any hazards in your working area are reported immediately to your line manager.

Confidentiality

Ensure patient and Practice information is kept confidential and secure at all times, in accordance with the Information Security and Confidentiality protocols

Performance/Professional Development

To participate in training sessions to ensure administrative, clinical and computer skills are kept up to date with current technology and practice.

To participate in regular appraisal meetings.

To participate in regular team meetings.

Equality & Diversity

To support the equality, diversity and rights of patients, carers and colleagues according to Practice protocol.

Working with Patients

To work in partnership with our patients to help them achieve better health outcomes.

To offer a polite, friendly and efficient level of customer service to all our patients.

Dignity and Respect

To treat patients, colleagues and visitors with dignity and respect at all times.

Feedback

To listen to feedback from patients and colleagues whether this be a complaint, comment or compliment and if it cannot be dealt with immediately, ensure it is reported immediately to a member of the Practice Management Team.

CQC

To work within the guidelines set by CQC to ensure that the Practice is safe, efficient and provides the best possible care for patients.

To offer suggestions to the management team on how we can improve, progress and develop all processes relating to CQC.

Any Other Duties

Any other duties as may be determined by the Business Manager and Partners.

Job description Job responsibilities JOB TITLE - Receptionist/Administration ClerkREPORTS TO - Practice Manager/Business ManagerRESPONSIBLE TO - Business ManagerJob SummaryUndertake all aspects of reception and administrative duties across ALL McKenzie Group Practices, including potential lone working.To undertake these duties without direct supervision, working within broad procedural guidelines.To ensure that total confidentiality is maintained in that no information about patients, either medical or personal, is disclosed to persons other than those employed by, or attached to, the Practice for which such information is relevant.Good communications are extremely important within the practice, with both patients and with outside agencies and you will be expected to help ensure that everyone who you come into contact with, holds the practice in high regard. Absolute discretion is required in protecting patients confidentiality.Job Responsibilities To provide a professional, courteous and efficient first point of contact for McKenzie Group Practice/Gladstone House Surgery for patients seeking health information or healthcare assistance.Answer general enquiries from patients/agencies/healthcare workers in a professional and efficient manner via all routes e.g. face to face/telephone/online. Book a wide range of appointments for patients accessing services. Care navigation. Using eConsultation and eLite for patients.Deal with requests for prescriptions in conjunction with the Meds team ensuring requests for prescriptions are dealt with within two working days or ordering. Grant access to online services in line with practice policy. Booking of home visits as per practice policy. Refer electronically to SPA via SystmOne.Carry out the process of new patient registrations and be familiar with relevant documentation required and carry out initial registration onto the SystmOne.Use TPP SystmOne clinical system and decision support software as required for all patient contacts registered/non-registered. Use clinical coding for recording on patients electronic record as required. Summarise medical records. Sending of Notification of Infection Diseases forms to HPA Agency via email. Inform patients of test results and any actions required, chase up if necessary. Deal with blue light ambulance requests. Booking an interpreter when required. Calling and recalling patients as part of the practice recall system. Recognise through appropriate training and use of decision tools as required urgent and emergency patient conditions and direct patients to the appropriate clinician or emergency services. Maintain an efficient filing system of patients medical records where required. Maintain efficient filing systems of office and Medical Centre documentation. Contribute to the smooth and efficient delivery of healthcare services by providing signposting, using information systems appropriate to patient need. Inputting and retrieval of data using computer systems, ensuring all information is recorded accurately. Process all removals from the practice list, print off computer records and merge with original records folder and return to PCSE for patients leaving the practice list. Scanning documents into clinical and office computer systems. Documenting requests for medical reports/patient information. Deal with amendments to patients details, including change of name, address and telephone number. Ensure computers/rooms/reception area ready for use at the beginning of each day and all systems securely closed down at the end of a working day. Ensure ample supply of sample forms and bottles, ICE paper etc. are kept in reception. Update collection folder, remove any old forms/letters and file in patients notes. Advise patients of relevant charges for private services in accordance with the Non NHS fees policy, accept payments for these and issue receipts for the same. Deals with and action any change of addresses. Take part in Medical centre meetings/training/1:1s and development of the service. Undertake further training and development as identified at an individuals personal development review. Undertake an annual performance appraisal and work to personal performance objectives. Maintain strong links through multi-agency working. Ensuring patient information is reported back to patients own practice in agreed time lines where relevant. Attend all statutory and mandatory training. Take on any other duties consistent with the development of the role as required. Opening of internal post and sorting as per practice protocol. Opening and closing up of the surgery each working day ensuring consulting rooms and tidy and secure. Making tea/coffee for staff.This is not intended to be an exhaustive list of duties and responsibilities of the post and the post holder may be requested to carry out any other duties appropriate to the post.The post may change over time to meet business requirements and the job description may be changed after consultation with the post holder at any time.Working EnvironmentCarry out routine checks to ensure your workstation is clean and tidy at the start and end of your shift.Ensure all equipment in your workstation is operational and up to date and report any issues to your line manager.Ensure that confidential patient information is stored and handled according to protocol and report any concerns to your line manager.Health & SafetyAssist in promoting and maintaining your own and others health, safety and security as defined in the Practice Health and Safety policy. Ensure that any hazards in your working area are reported immediately to your line manager.ConfidentialityEnsure patient and Practice information is kept confidential and secure at all times, in accordance with the Information Security and Confidentiality protocolsPerformance/Professional DevelopmentTo participate in training sessions to ensure administrative, clinical and computer skills are kept up to date with current technology and practice.To participate in regular appraisal meetings.To participate in regular team meetings.Equality & DiversityTo support the equality, diversity and rights of patients, carers and colleagues according to Practice protocol.Working with PatientsTo work in partnership with our patients to help them achieve better health outcomes.To offer a polite, friendly and efficient level of customer service to all our patients.Dignity and RespectTo treat patients, colleagues and visitors with dignity and respect at all times.FeedbackTo listen to feedback from patients and colleagues whether this be a complaint, comment or compliment and if it cannot be dealt with immediately, ensure it is reported immediately to a member of the Practice Management Team.CQCTo work within the guidelines set by CQC to ensure that the Practice is safe, efficient and provides the best possible care for patients.To offer suggestions to the management team on how we can improve, progress and develop all processes relating to CQC.Any Other DutiesAny other duties as may be determined by the Business Manager and Partners.

Person Specification

Application Criteria

Essential

• Excellent communication and customer service skills.
• A professional and confident telephone manner.
• Ability to remain calm and effective in a busy environment.
• Strong organisational skills and the ability to use initiative.
• Good IT skills, including experience using Microsoft Office.
• Professional, adaptable, and team-focused approach.

Desirable

• Previous experience working in a GP practice or healthcare setting.
• Familiarity with SystmOne.
• Previous reception or administrative experience.

Person Specification Application Criteria Essential Excellent communication and customer service skills. A professional and confident telephone manner. Ability to remain calm and effective in a busy environment. Strong organisational skills and the ability to use initiative. Good IT skills, including experience using Microsoft Office. Professional, adaptable, and team-focused approach. Desirable Previous experience working in a GP practice or healthcare setting. Familiarity with SystmOne. Previous reception or administrative experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Mckenzie Group Practice

Mckenzie House

17 Kendal Road

HARTLEPOOL

Cleveland

TS25 1QU

United Kingdom

Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Mckenzie Group Practice

Mckenzie House

17 Kendal Road

HARTLEPOOL

Cleveland

TS25 1QU

United Kingdom

Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Job summary

Come and join one of the UK's largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

Are you an experienced Physiotherapist with a background in neurorehabilitation, TBI and respiratory care, looking to lead and develop a specialist therapy team?

Active Neuro, the specialist neurorehabilitation division of Active Care Group, is seeking a Lead Physiotherapist to join our team at Nottingham Brain Injury and Neurological Care Centre.

Main duties of the job

This is an exciting opportunity to provide clinical leadership, drive service development and deliver innovative, evidence-based rehabilitation for individuals with acquired and traumatic brain injuries, complex neurological conditions and respiratory needs.

About Active Neuro

Active Neuro delivers specialist rehabilitation for individuals with acquired and traumatic brain injuries, spinal cord injuries and complex neurological conditions. Combining clinical expertise, advanced rehabilitation technology and a 24/7 therapeutic approach, we provide personalised, outcome-focused care.

Our multidisciplinary teams work collaboratively to support patients throughout their rehabilitation journey, using innovative technology and evidence-based practice to maximise independence and improve outcomes.

If you're ready to take the next step in your career and make a meaningful impact on specialist neurorehabilitation, we'd love to hear from you.

About us

Active Care Group are a pioneering national provider of complex care services, delivering pathways and better outcomes for people. We have a collaborative and holistic approach to care underpinned by proven clinical and therapeutic expertise. We specialise in supporting young people and adults with complex needs to make positive progress and lead happier, more independent lives.

Job summary

Are you an ambitious, adaptable and forward-thinking Speech and Language Therapist looking for your next career move?

Do you want to be part of a progressive and dynamic team recognised for driving innovation, influencing best practice and transforming the care of patients with communication and swallowing difficulties in critical care?

If so, we would love to hear from you.

This is an exciting opportunity to join our Adult Speech and Language Therapy Service within Critical Care at the Royal Liverpool Hospital. You'll develop specialist skills in a supportive environment, working alongside experienced clinicians who are passionate about delivering outstanding patient care.

Our Critical Care SLT team is recognised for its progressive approach and strong multidisciplinary relationships. We are highly valued within the critical care workforce, delivering early intervention, rehabilitation and person-centred care from admission through to recovery.

As a department, we lead and contribute to local, regional and national initiatives, championing best practice in communication and swallowing management. Staff are encouraged to become involved in service innovation, quality improvement, research, audit and professional networks. We are looking for a proactive team player who thrives in a collaborative environment and embraces new challenges.

Main duties of the job

Main duties of the job

You will have the opportunity to work with adults with a wide range of complex conditions. You will be supported to further develop your skills in complex dysphagia and communication, including the management of tracheostomised patients.

We have regular team meetings and are committed to continuing professional development, including via CPD sessions and MDT projects. We have a clear supervision structure, and advice is available from our Clinical Specialists within the department.

Band 6 employees are required to supervise Band 5 and assistant staff and deputise for clinical team leads. You will be encouraged to support service development through participation in internal and external projects.

You will have access to expert practitioner SLTs working with complex dysphagia, critical care, respiratory and voice. We have a well-established inpatient FEES and videofluoroscopy service.

You will have opportunities to develop expertise in:

Critical care rehabilitation

Complex dysphagia assessment and management

Tracheostomy management and competencies

Communication difficulties in critically ill patients

FEES scoping and interpretation

Videofluoroscopy assessment and interpretation

Audit, quality improvement and service development

Leadership and supervision skills

This opportunity is open to experienced Band 5s who are keen to develop into a band 6 role, a training post may be offered if appropriate under Annex 21 conditions.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum, per rota

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

287-DISCO-24-26

Job locations

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Job description

Job responsibilities

To provide a Specialist Speech & Language Therapy Service to patients who have acquired dysphagia and communication disorders in acute settings.

Be an active member of the multidisciplinary teams to ensure the best possible service for patients and their families.

Please see attached job description and person specification for further information.

Job description Job responsibilities To provide a Specialist Speech & Language Therapy Service to patients who have acquired dysphagia and communication disorders in acute settings. Be an active member of the multidisciplinary teams to ensure the best possible service for patients and their families. Please see attached job description and person specification for further information.

Person Specification

Qualifications

Essential

• BSc/MSc Graduate
• Registration with HPC
• Member of RCSLT
• Post Graduate professional qualification

Desirable

• Attends regular SIG meetings in areas of clinical interest

Experience

Essential

• Post qualification experience working with Adult Acquired disorders
• Experience of working in a multidisciplinary environment

Desirable

• Experience of running Adult groups
• Able to work with Assistants
• Videofluoroscopy assessments with senior
• Working with voluntary agencies
• Teaching/training others
• Involvement in audit or clinical research
• Involvement in Clinical Supervision process
• Experience of taking SLT observation students

Knowledge

Essential

• Sound dysphagia skills - able to work independently

Desirable

• Understanding of current issues affecting NHS
• Evidence of attendance on external courses to develop knowledge and skills in specialised clinical areas

Skills

Essential

• Good knowledge and skills in therapeutic and functional approaches to communication disorders
• Evidence of developing clinical reasoning and problem solving skills
• Can evaluate the effectiveness of clinical intervention
• Excellent communication skills
• Ability to organise own caseload effectively
• Excellent interpersonal skills - observation, listening and empathy skills
• Basic IT skills
• Excellent written and verbal skills

Other

Essential

• Able to work collaboratively within a team
• Flexible/able to cope with change
• Committed to personal development
• Awareness of own limitations

Desirable

• Demonstrates empathy with patients
• Experience of facilitating communication between language impaired patients, staff and carers

Person Specification Qualifications Essential BSc/MSc Graduate Registration with HPC Member of RCSLT Post Graduate professional qualification Desirable Attends regular SIG meetings in areas of clinical interest Experience Essential Post qualification experience working with Adult Acquired disorders Experience of working in a multidisciplinary environment Desirable Experience of running Adult groups Able to work with Assistants Videofluoroscopy assessments with senior Working with voluntary agencies Teaching/training others Involvement in audit or clinical research Involvement in Clinical Supervision process Experience of taking SLT observation students Knowledge Essential Sound dysphagia skills - able to work independently Desirable Understanding of current issues affecting NHS Evidence of attendance on external courses to develop knowledge and skills in specialised clinical areas Skills Essential Good knowledge and skills in therapeutic and functional approaches to communication disorders Evidence of developing clinical reasoning and problem solving skills Can evaluate the effectiveness of clinical intervention Excellent communication skills Ability to organise own caseload effectively Excellent interpersonal skills - observation, listening and empathy skills Basic IT skills Excellent written and verbal skills Other Essential Able to work collaboratively within a team Flexible/able to cope with change Committed to personal development Awareness of own limitations Desirable Demonstrates empathy with patients Experience of facilitating communication between language impaired patients, staff and carers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job summary

Sussex Partnership NHS Foundation Trust - Job Opportunity

Job Title - AHP Practice Education Facilitator

Directorate: Allied Health Professions (AHP)

Salary - Band 7

Hours per week - 30 hpw Fixed Term Contract or Secondment

We are looking for a Practice Educator Facilitator (PEF) to provide maternity leave cover and continue to ensure provision of high-quality clinical placements for all pre-registration Allied Health Professions (AHPs) within Sussex Partnership NHS Foundation Trust.

Main duties of the job

The post holder will be working as part of the AHP Practice Education Team to support managers, AHP practice educators, students and apprentices to experience excellent practice education within mental health and learning disability settings across all areas of Trust. They will also work closely Health Education providers and explore new and innovative ways of expanding AHP placement potential, including digital, leadership and research opportunities.

About us

Join Sussex Partnership and you'll be part of an NHS trust that allows you to thrive and, in turn, thrives because of you. We believe in the vibrancy of our fantastic people. And how that leads to even better support for the people who use our services.

We offer a wide range of rewards and benefits to our staff. Here are some of the perks that makeworking at Sussex Partnership a great choice.

From the stunning South Downs National Park and Areas of Outstanding Beauty, to 140 miles of coastline, Sussex has it all. It is home the vibrant cities of Brighton and Chichester and historic towns of Lewes and Hastings, with plenty of picturesque villages in between. What's more, it boasts some of the sunniest spots in the UK. Read more aboutliving and working in Sussex.

Job summary

This job will consist of working as part of the Trainer the Trainer Faculty within the East Midlands for 9 months of the year and for the remaining three months providing Training Programme Directors (TPD) support to local programmes and/or to assist with ARCP panels. There will support from other TPDs.

The posts will be for two sessions (8 hours) a week but the ability to work flexibly (with notice) is essential in this role, with a view of starting ASAP.

Main duties of the job

The role of GP Training Programme Director is to work with and support the Primary Care Dean & Heads of School in leading the delivery of a wide range of functions, aligned to the NHS England mandate.

This role will include, amongst other responsibilities:

• To deliver educator training across 9 months of the year, including three, five-day courses, and a variety of two days courses, and one day refreshers.
• For the remaining three months of the year to provide TPD support for local GP training programmes and/or to support the ARCP panel

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

We cannot offer visa sponsorship for any vacancies.

Job summary

Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.

Please note this vacancy requires a face to face interview with the Recruiting Manager. Applicants that are unable to attend a face to face interview need not apply.

The successful candidate will be responsible for assisting the professional team in providing care for patients in an older adult inpatient ward. Working from time to time without direct supervision but under the supervision of qualified team member, you will implement and assist with the evaluation of individual plans of care for patients and in their management and care under the guidance of the ward manager.

You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7 day a week, 24 hours a day service for 365 days a year working shifts as appropriate and as rostered.

Main duties of the job

Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band.

Core Clinical Function

• Maintain effective relationships with patients, their relatives and other carers
• Maintain effective relationships with members of the multidisciplinary team, Trust andother statutory and voluntary organisations.
• Implement prescribed nursing care to patients, taking into account physical, psychological, emotional and spiritual needs
• Fulfil the role of Associate/Co Worker under the supervision of a qualified nurse/clinician
• Report and record the results of implemented plans of care in the appropriate and agreed format.
• Contribute to the management and support of patient who exhibit challenging behaviour. Participate in interventions relating to the management of violence and aggression including de-escalation techniques and the use of physical intervention (TASI techniques) as necessary, under the supervision of a qualified nurse.
• Assist patients with Activities of Daily Living; including personal hygiene, dietary intake etc. with due regard to the philosophy of "normalisation"

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job summary

We are looking for a Part time member of staff to cover approx. 20 hours per week, with some weekend working.

This is an exciting role that will include working within our reception. The role is very varied with every day being different.

Your role is important to make sure that patients will be receiving the very best of care that they expect.

Full support and training will be given.

Prospective applicants are welcome to contact the Deputy Practice Manager, Abby Lake for an informal visit or further information.

This position is not available to those that live overseas or require sponsorship to work in the UK.

Main duties of the job

Good communication skills are essential.The role includes communicating with patients and colleagues, either face to face, via the telephone, sending texts, typing letters or emails.

You will be Flexible and the ability to organise your time is important to the role. You will be working in our reception area dealing with patients within the surgery, with repeat prescription requests, the administration of medical reports or general queries. Scanning and clinically coding letters from other clinical settings, arranging to call patients for their regular chronic illness checks or managing our e-consultation system.

You will be organised and work to efficient systems. You may be typing and organising the referrals to different organisations.

You will be able to work within a team but also under your own initiative.

About us

We are a GP practice located in Oulton Broad.

We have approx. 50 staff which includes 3 GP partners, a number of salaried GPs, a strong nursing and non-clinical team.

We are an innovative practice and will often be leading in new initiatives that improve services to our patients. With constant changes within the NHS you would be working in an ever changing and challenging environment.

We are passionate about caring for our patients, and every role within the practice is equally important to ensure patients get the care that they expect and receive.

We are a training practice and full training and support will be given to all new staff members.

We have a very good local reputation, both as an employer and as a caring practice. Many of our staff members have been with us for a number of years. We are a friendly team, and new staff are always made to feel welcome.

Job summary

Tenure - Fixed Term - 12 months - 24 hours per week

Interviews will be held Monday 19th October 2026

We are seeking to recruit an experienced, enthusiastic and motivated note taker to undertake a unique role supporting someone with a hearing impairment on a flexible basis for up to 24 hours per week.

Your role will involve working as a Job Aide Working alongside a hearing impaired, Band 5 HR Advisor/Trainee HR Business partner supporting them with note taking/secretarial support.

The successful candidate will be required to provide a note taking service, face to face primarily in the Fylde area or virtual via MS Teams. The note taking will be required for a variety of meetings, including HR hearings and grievances.

When note taking isn't required general administration duties within the HR Admin team will be undertaken.

The successful candidate will possess:

Previous administration experience supporting a busy team

Excellent note taking skills

Ability to manage time and workload effectively, working to deadlines with limited supervision

Excellent verbal and written communication skills

Excellent negotiation and influencing skills

Ability to be dynamic, speedy and accurate whilst remaining calm under pressure

Interested candidates are encouraged to ring for an informal discussion about the role. Please contact us using the details provided.

Main duties of the job

The post holder will undertake a note taking service, either face to face primarily in the Fylde area or virtual via MS Teams. The note taking will be required for a variety of meetings, including case conferences, network meetings, formal disciplinary, grievance and sickness meetings and hearings.

When notetaking is not required you will provide a comprehensive, customer focused and efficient administration service supporting the Human Resources Directorate in assisting the Trust in achieving its strategic and operational objectives.

Key responsibilities

Provide a comprehensive administrative service primarily minute taking across the organisation, but primarily in the Fylde network face to face, or virtually via MS Teams

Produce correspondence as directed e.g. mass mailings, meeting minutes.

Demonstrate attention to detail and accuracy in written communication

Select appropriate methods of communication depending on the circumstances

Demonstrate tact and empathy during difficult and sensitive conversations

Liaise with customers regarding applications for Human Resources related schemes as appropriate

Promote the positive reputation of the Business Partnering team

Attend organised events and meetings if required

Participate fully in team/departmental meetings and activities

Support team and departmental colleagues in so far as is reasonable and practicable

Provide support, guidance and routine query resolution

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job summary

An exciting opportunity has arisen within Rotherham Care Group, Acute Directorate for a Matron.

The post is currently available to cover areas across Adult Mental Health, Crisis Services and Older People Services . The Acute Matron post is an essential role in promoting leadership across our Acute Directorate.

We are currently seeking confident, proactive professional leaders who will contribute to our vision for the future of the Acute Directorate. Managerial experience and an understanding of leading and managing a service is an essential part of the role. Applicants should have excellent interpersonal skills that will enable them to challenge, motivate, influence and inspire colleagues at all levels.

We welcome applications from new candidates; however, previous applicants need not reapply.

Please contact Meagan McNaney [RCG Nurse Director], via Laura Charlesworth on 03000 215444

Main duties of the job

The postholder will be a collaborative, inclusive and compassionate leader with values and behaviours that inspire high standards of care and pride in the profession.

In conjunction with the Care Group senior leadership team, the postholder will create a positive safety culture, where the environment is collaboratively crafted, created, and nurtured so that everybody (individual staff, teams, patients, families, and carers) can flourish to ensure the best, safe, quality care by:

1. Continuous learning and improvement of safety risks

2. Supportive, psychologically safe teamwork

3. Enabling and empowering speaking up by all

The post holder, will demonstrate highly visible leadership, be responsible for the delivery of safe and therapeutic care, using an effective governance framework within a defined set of teams or/and ward team areas. In line with 'The Matron's Handbook. NHS Updated July 2021.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

376-RCG-0751-B

Job locations

Swallownest Court

Aughton Road

Sheffield

S26 4TH

United Kingdom

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

Essential

• Registered Nurse - Current RGN RMN or RNLD Nursing
• Professional knowledge acquired through degree supplemented by post graduate specialist training and experience.

Desirable

• Masters level qualification or equivalent.
• Management Qualification or equivalent level of experience.

Experience

Essential

• Senior clinical nursing experience showing managerial or advanced practice skills in any transferable clinical setting.
• Management/leadership experience as ward leader, team leader, deputy or trainee.
• Working knowledge of HR processes, performance management, budget management, staffing rosters and operational skills.
• Involvement in Change Management processes.
• Undertake Management/Serious Incident investigation.
• Participated in audit/research, education programmes or teaching.
• Recent experience in an inpatient setting

Knowledge

Essential

• Knowledge of Patient Safety, Patient Experience and Quality Improvement theory as it applies to operational services in the care group.
• Demonstrable knowledge of risks management and risk registers.
• Evidence of continuing professional development

Desirable

• Knowledge of policy drivers at national and local level as applicable to the care group.

Skills

Essential

• Well-developed interpersonal and organisational skills
• Track record of developing others, individuals and teams to meet high service standards of quality and safety
• Able to self-start, lead and complete complex tasks
• Determination, perseverance, and personal resilience
• Access to transport and the ability to travel within the required geographical area.

Desirable

• Well-developed self-awareness thorough 360 feedback or leadership development

Person Specification Qualifications Essential Registered Nurse - Current RGN RMN or RNLD Nursing Professional knowledge acquired through degree supplemented by post graduate specialist training and experience. Desirable Masters level qualification or equivalent. Management Qualification or equivalent level of experience. Experience Essential Senior clinical nursing experience showing managerial or advanced practice skills in any transferable clinical setting. Management/leadership experience as ward leader, team leader, deputy or trainee. Working knowledge of HR processes, performance management, budget management, staffing rosters and operational skills. Involvement in Change Management processes. Undertake Management/Serious Incident investigation. Participated in audit/research, education programmes or teaching. Recent experience in an inpatient setting Knowledge Essential Knowledge of Patient Safety, Patient Experience and Quality Improvement theory as it applies to operational services in the care group. Demonstrable knowledge of risks management and risk registers. Evidence of continuing professional development Desirable Knowledge of policy drivers at national and local level as applicable to the care group. Skills Essential Well-developed interpersonal and organisational skills Track record of developing others, individuals and teams to meet high service standards of quality and safety Able to self-start, lead and complete complex tasks Determination, perseverance, and personal resilience Access to transport and the ability to travel within the required geographical area. Desirable Well-developed self-awareness thorough 360 feedback or leadership development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Swallownest Court

Aughton Road

Sheffield

S26 4TH

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Swallownest Court

Aughton Road

Sheffield

S26 4TH

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job summary

Ellison View Surgery is seeking a motivated Medical Administrator to support our total triage model.

As a Medical Administrator, you will be required to carry out a variety of administrative and reception duties, ensuring patients and healthcare providers can access the right care from the most appropriate clinician.

Previous experience working in a GP surgery is essential.

Working Pattern:Monday, Wednesday, Thursday & Friday, 30 hours per week.

Main duties of the job

Key Responsibilities:

• Provide excellent customer service and communication to ensure an efficient and effective service.
• Prioritise and manage incoming telephone calls.
• Book patient appointments and manage scheduling.
• Respond to messages in a timely manner.
• Handle general enquiries and verbal complaints professionally.
• Deliver pathology results to patients as required.
• Meet, greet, and direct patients and visitors.
• Support clinicians by responding to their needs.
• Input, extract, and update data on clinical and administrative systems.
• Liaise effectively with external organisations.
• Monitor and check workflow to ensure smooth operations.
• Follow practice policies and procedures.
• Maintain flexibility to cover holidays and sickness.
• Work collaboratively as part of the practice team.

About us

We are a small practice serving 6,100 patientsin the centre of Hebburn, comprising 3 GP partners, 2 experienced practice nurses, 3 healthcare assistants, and a dedicated team of medical administrators. Our practice ethos emphasises collaboration and support, with a focus on delivering high-quality patient care.

Our wider multidisciplinary team includes a social prescriber, pharmacist, first contact physiotherapists, and first contact podiatrists as part of the local Primary Care Network. We are actively involved in the training of F2s, providing an excellent environment for professional development.

We are proud to hold a CQC Outstanding rating, achieve high QOF scores, and consistently receive excellent Friends and Family feedback. We are also a Veteran Friendly Practice.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5753-26-0020

Job locations

The Glen Primary Care Centre

30 Glen Street

Hebburn

Tyne And Wear

NE31 1NU

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of the Medical Administrator in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

Accurately detail information on patients records within the clinical system.

Maintain and monitor the practice appointment system.

Process personal, telephone, and electronic requests for appointments.

Assist with total triage administration.

Answer incoming phone calls, transferring calls or dealing with callers requests appropriately.

Signpost patients to the correct service.

Initiate contact with, and respond to, requests from patients, team members, and external agencies.

Photocopy documentation as required.

Data entry of new and temporary registrations and relevant patient information.

Input data into patients healthcare records as necessary.

Accurately code clinical information using SNOMED CT and other relevant coding systems.

Draft, type, and process medical letters, reports, and associated documentation within required timescales.

Direct requests for information, e.g., DSAR, insurance/solicitor letters, DVLA forms.

Manage all queries efficiently.

Carry out system searches as requested.

Support all clinical staff with general administrative tasks as requested.

Undertake a broad spectrum of administrative duties commensurate with the role.

Be an integral part of the general practice team.

Act as a chaperone as required.

Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children.

Support in the delivery of enhanced services and other service requirements.

Undertake all mandatory training and induction programmes.

Contribute to and embrace the spectrum of clinical governance.

Maintain a clean, tidy, effective working area at all times.

Attend a formal appraisal with their manager at least every 12 months; progress against objectives is reviewed regularly.

Provide cover for administrative, reception, and secretarial duties during staff absences.

Deal with prescription and medication management requests.

Action incoming emails and correspondence in a timely manner.

Scan patient-related documentation and attach scanned documents to patients healthcare records.

Participate in local initiatives to enhance service delivery and patient care.

Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently.

Support and participate in shared learning activities.

Liaise with external agencies, including hospitals and community services, ensuring referrals and correspondence are processed efficiently.

Maintain an accurate referrals database and process referrals via the Electronic Referral System (ERS).

Conduct clinical system searches and code data accurately using SNOMED CT.

Welcome patients and visitors to the organisation and direct requests appropriately.

Participate in audits as directed to support service quality and governance.

Complete opening and closing procedures according to the duty rota.

In addition to the primary responsibilities, the Medical Administrator has the following wider responsibilities:

Participate in any audits as directed

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning

Complete opening and closing procedures in accordance with the duty rota

Providing cover during staff absences

Job description Job responsibilities The following are the core responsibilities of the Medical Administrator in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Accurately detail information on patients records within the clinical system. Maintain and monitor the practice appointment system. Process personal, telephone, and electronic requests for appointments. Assist with total triage administration. Answer incoming phone calls, transferring calls or dealing with callers requests appropriately. Signpost patients to the correct service. Initiate contact with, and respond to, requests from patients, team members, and external agencies. Photocopy documentation as required. Data entry of new and temporary registrations and relevant patient information. Input data into patients healthcare records as necessary. Accurately code clinical information using SNOMED CT and other relevant coding systems. Draft, type, and process medical letters, reports, and associated documentation within required timescales. Direct requests for information, e.g., DSAR, insurance/solicitor letters, DVLA forms. Manage all queries efficiently. Carry out system searches as requested. Support all clinical staff with general administrative tasks as requested. Undertake a broad spectrum of administrative duties commensurate with the role. Be an integral part of the general practice team. Act as a chaperone as required. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children. Support in the delivery of enhanced services and other service requirements. Undertake all mandatory training and induction programmes. Contribute to and embrace the spectrum of clinical governance. Maintain a clean, tidy, effective working area at all times. Attend a formal appraisal with their manager at least every 12 months; progress against objectives is reviewed regularly. Provide cover for administrative, reception, and secretarial duties during staff absences. Deal with prescription and medication management requests. Action incoming emails and correspondence in a timely manner. Scan patient-related documentation and attach scanned documents to patients healthcare records. Participate in local initiatives to enhance service delivery and patient care. Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently. Support and participate in shared learning activities. Liaise with external agencies, including hospitals and community services, ensuring referrals and correspondence are processed efficiently. Maintain an accurate referrals database and process referrals via the Electronic Referral System (ERS). Conduct clinical system searches and code data accurately using SNOMED CT. Welcome patients and visitors to the organisation and direct requests appropriately. Participate in audits as directed to support service quality and governance. Complete opening and closing procedures according to the duty rota.In addition to the primary responsibilities, the Medical Administrator has the following wider responsibilities:Participate in any audits as directedParticipate in local initiatives to enhance service delivery and patient care Support and participate in shared learning Complete opening and closing procedures in accordance with the duty rota Providing cover during staff absences

Person Specification

Experience

Essential

• Previous experience of working in Primary Care or equivalent setting
• Previous experience with EMIS or other clinical systems
• Understanding of medical terminologyFriendly, professional, and effective communication skills.
• Good organisational skills and the ability to work under pressure.
• Competent IT skills and familiarity with office equipment.
• Commitment to providing excellent patient care and supporting colleagues.

Person Specification Experience Essential Previous experience of working in Primary Care or equivalent setting Previous experience with EMIS or other clinical systems Understanding of medical terminologyFriendly, professional, and effective communication skills. Good organisational skills and the ability to work under pressure. Competent IT skills and familiarity with office equipment. Commitment to providing excellent patient care and supporting colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ellison View Surgery

Address

The Glen Primary Care Centre

30 Glen Street

Hebburn

Tyne And Wear

NE31 1NU

United Kingdom

Employer's website

https://www.ellisonviewsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ellison View Surgery

Address

The Glen Primary Care Centre

30 Glen Street

Hebburn

Tyne And Wear

NE31 1NU

United Kingdom

Employer's website

https://www.ellisonviewsurgery.nhs.uk/ (Opens in a new tab)

Job summary

10 TPD sessions are being advertised for Peripatetic TPD roles across the East Midlands. We are looking to recruit 5 post-holders, each at 2 sessions per week (one day equivalent).

Peripatetic TPDs may be deployed into GP training programmes across the region for a defined periods to provide TPD support when a programme has lost capacity through prolonged absence (e.g. due to illness, recruitment delays), provide support during periods of increased educational demand (e.g. ARCP panels) or to deliver a specific project (e.g. improved neurodiversity support offer). Over the course of a year, a Peripatetic TPD may work across several different programmes in the East Midlands.

When not deployed to a specific programme, peripatetic TPDs will contribute to centralised regional educational offers, e.g. the regional resident doctor induction programme, centralised teaching on essential topics, and other region-wide initiatives.

This is a deliberately flexible role designed to provide regional resilience. It is also an excellent development opportunity for educators who want to build TPD experience, work with a range of programme teams, and gain exposure to different ways of running GP training.

The East Midlands GP School delivers training across nine programmes (Nottingham, Sherwood Forest, Leicester/Leicestershire/Rutland, Chesterfield, Lincoln, Boston, Derby, Kettering, Northampton). Successful applicants should be willing to work across the region as deployments require.

Main duties of the job

Specific duties will vary by deployment and by the needs of the host programme, but typically include:

Programme support and management

Teaching delivery

Trainee support

Collaboration and communication with the Head of School, APD for Rotations & Rotas, programme TPDs, programme managers, and other regional colleagues throughout the deployment.

Evaluation and development including contributing feedback to the Heads of School and the APD for Rotations & Rotas on each deployment, supporting continuous improvement of the Peripatetic TPD model.

Participate in regional faculty development opportunities and protected professional development time.

Please note role responsibilities are not limited to the areas listed above - as with all TPD roles, you may be asked to work flexibly to support wider GP training within the East Midlands.

This is a new type of role within the East Midlands GP School. Post-holders will play an active part in shaping how the role develops, with their experience informing future deployments and regional priorities.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

We cannot offer visa sponsorship for any vacancies.

Job summary

The post holder is accountable to the Associate Director of Quality and Governance but report to the Concerns and Complaints Manager.

The post holder will respond to compliments, concerns and complaints relating to services offered by Lewisham and Greenwich NHS Trust. The post holder will ensure that the most complex/high profile complaint case are managed in a sensitive and timely manner through close working with clinical and non-clinical staff across the Trust. This will include complaints that have exceeded initial timescales

Main duties of the job

The post holder will ensure statutory and organisational requirements are met, that complaints are investigated thoroughly and impartiality and that all complainants receive a full, high quality and timely response in accordance with the Department of Health's key principles of complaints handling.

1. Listening
2. Responding
3. Improving

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job summary

The Urology Cancer Team Support Worker will be based within the Urology Cancer Nursing Team establishment.

This role will provide support to the team of specialist nurses and also to the patients accessing this service. The post is both patient facing and non patient facing administration , the majority of the role will entail providing direct information and support via email or telephone, and/or signposting to appropriate services for patients and their families/carers.

It will also entail organizing and assisting the clinical nursing team to provide the Cancer Nursing service effectively and efficiently ensuring patients queries and care can be actioned within a timely manner.

Processing queries and referrals, guiding and signposting clinical queries and patient queries.This post aims to improve efficiencies within the pathways of care for patients diagnosed with Urological Cancers.

Main duties of the job

• To provide general, specific and specialist information to patients and clinical teams regarding urological cancer and cancer services, to ensure patients are signposted at all times during their treatment and beyond.
• Provide information and support for people with non-complex care needs.
• To engage with the community services as appropriate
• Recording patient information on the Trusts Systems
• Assisting the PSA Tracker team with administration tasks. Ensuring blood tests are requested as required, documenting on the appropriate IT systems.
• Contribute to maintaining and organising the day to day running of the Urological Cancer Nursing service dealing with phone calls, referrals, emails, patient queries etc.

About us

Why Work With Us

We are an increasing Urology Nursing team workforce offering a dynamic and developmental working environment , innovative thinking and dynamic team working, providing excellent patient care within our care setting.

*Unfortunately, this post is not eligible for sponsorship.

Job summary

We are looking for a Pharmacy Assistant (Distribution) to join our team.

Our Pharmacy Assistant (Distribution) will provide stock medicines and other pharmacy-supplied items to wards and departments.

You will receive goods delivered to the pharmacy department, including bulk IV fluids and to replenish stocks of medicines and other items held indistribution and in theautomateddispensingsystem.

Main duties of the job

• To work as part of the DistributionTeamto: -

• Process stock requests from wards in EPIC(computer system)and generate a picking list

• pick itemsrequiredand assemble medicine orders ensuring that the items picked match those items requested

• pack and address completed medicine orders for transportation / distribution to the correct destination

• To provide, as required, a bulk IV fluids 'top-up' service todesignatedwards and departments. Check stock levels against an agreed list and ensure efficient delivery of the required stock.

About us

Why Work With US

The post holder willpredominantly bepart of thedistributionteam however there will be an element of flexible working within thegoods inward sectioncontributing towards delivering a comprehensive pharmacy service to the acute hospital wards, other patient settings, and the community hospitals.

Job summary

Health Visitor North Team - Macclesfield Health Visiting team.

Do you fancy a career with an award winning integrated health and care NHS Foundation Trust? Wirral Community Health and Care NHS Foundation Trust is an innovative and forward-thinking organisation, delivering high quality health and care services to the populations of Wirral, Cheshire East and West, St Helens and Knowsley.

We take great pride in being an open, trusting and compassionate organisation. The Trust is committed to promoting and building a team that enhances inclusion, diversity and equality. We strongly believe that working together with our partners, listening to and engaging with our patients, service users and their families we can make a real difference to the lives of local people within our communities. We currently deliver outstanding 0-19 and 0-19+ Health and Wellbeing Services across Wirral, Cheshire East and St Helens and Knowsley, supporting over 250,000 children and young people.

You can also visit our dedicated. children and young people's website to find out more about our services.

We work closely with our commissioners and partners to deliver the best possible services for the children, young people and families.

Main duties of the job

An opportunity has arisen for a part time Health Visitor to work in the 0-19+ Service working for Wirral Community Health and Care NHS Foundation Trust.

The post requires good communication and interpersonal skills and the ability to be adaptable, reliable, compassionate and approachable. You will need to have strong interpersonal and leadership skills, be flexible solution focused and support service development.

You will work as part of an integrated 0-19+ Team and will be required to support the full delivery of the Healthy Child Programme and be responsible for managing a caseload of universal partnership and partnership plus families.You will also be involved in a range of public health activities within a geographical area, to include individuals, groups and communities.

As a key stakeholder in the safeguarding of children, you will be required to work collaboratively with other agencies safeguarding children and families. You will have a good knowledge of the components of Clinical Governance, Risk Management, Audits and relevant Professional Codes.

You will have a good knowledge of the components of Clinical Governance, Risk Management, audits and relevant Professional Codes.

When considering applying for a post, it is crucial that you read the person specification in order to ensure that you fulfil the essential criteria, which will be a requisite for shortlisting.

About us

At Wirral Community Health & Care NHS Foundation Trust our priority is to provide safe, high quality care to our communities every day; the kind of care we would want for ourselves and our loved ones. We strive to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care.

We provide primary, community and social care services to the population of Wirral, St Helens, Knowsley and Cheshire East. We play a key role in the local health and social care economy as a high-performing organisation with an excellent clinical reputation.

Our expert teams provide a diverse range of community health care services, seeing and treating people right through their lives both at home and close to home. Our hard working staff support us to embed an open, just and compassionate culture and in turn we support them by providing an inclusive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

As a Trust, we provide extensive continuous professional development opportunities through a diverse range of learning solutions, including virtual and face-to-face events, webinars and action learning sets. We subscribe to numerous memberships and licences to support staff development and continuous learning. You can read more about the Trust via the careers section on our website.

Work with us - Wirral Community Health and Care NHS Foundation Trust (wchc.nhs.uk)

Job summary

We are seeking a motivated and organised administrator to join our Dermatology team, providing high-quality support to consultants and the wider clinical team. The role is key to ensuring the smooth running of outpatient services, including managing appointments, coordinating patient pathways, and producing accurate clinical correspondence within Trust targets.You will be confident managing a busy workload, able to prioritise tasks, and communicate effectively with patients, clinicians, and external stakeholders. A professional, empathetic approach is essential, as the role involves regular contact with patients, some of whom may be distressed.This is an excellent opportunity to join a supportive and fast-paced team, contributing to the delivery of safe and efficient patient care.Core hours are Monday to Friday, covering 8:00am to 5:00pm. Full details will be discussed at interview.

please note we are unable to obtain sponsorship for this role.

Main duties of the job

Provide administrative support to Consultants and the Dermatology team, ensuring work is completed within Trust targets. Manage outpatient and virtual clinic bookings, including scheduling, cancelling, and rebooking appointments in line with RTT guidance. Prepare and review clinic lists, resolving any gaps or clashes.Produce accurate clinical correspondence, including clinic letters, discharge summaries, prescriptions, and blood forms using Cerner. Process referrals via the E-Referral Service (ERS), ensuring patients are triaged and progressed appropriately.Support Patient Tracking List (PTL) validation and escalate delays. Act as a point of contact for patients, relatives, and staff, handling queries professionally and empathetically. Maintain records, manage inboxes, and undertake general administrative duties while supporting team working.

About us

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.

www.westhertshospitals.nhs.uk/flexibleworking

We kindly invite you to consider submitting an application.

If you have a disability or long-term health condition and should you require support or guidance please contact [email protected]

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,812 to £32,715 a year inc. HCA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

360-A-11677

Job locations

Cross Site

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Job description

Job responsibilities

The post holder will provide administrative support to Consultants and the Dermatology service, managing clinic bookings, coordinating patient pathways, and producing clinical correspondence within Trust targets. Responsibilities include managing outpatient and virtual appointments, processing referrals via ERS, preparing clinic lists, and supporting Patient Tracking List (PTL) validation.The role involves regular communication with patients, relatives, GPs, and multidisciplinary teams, requiring a professional and empathetic approach. The post holder will manage shared inboxes, maintain accurate records using Cerner, and undertake general administrative duties. Close working relationships with clinical and administrative teams are essential.will be discussed at interview.

Job description Job responsibilities The post holder will provide administrative support to Consultants and the Dermatology service, managing clinic bookings, coordinating patient pathways, and producing clinical correspondence within Trust targets. Responsibilities include managing outpatient and virtual appointments, processing referrals via ERS, preparing clinic lists, and supporting Patient Tracking List (PTL) validation.The role involves regular communication with patients, relatives, GPs, and multidisciplinary teams, requiring a professional and empathetic approach. The post holder will manage shared inboxes, maintain accurate records using Cerner, and undertake general administrative duties. Close working relationships with clinical and administrative teams are essential.will be discussed at interview.

Person Specification

Education and qualifications

Essential

• Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
• 4 GCSE (C and above) or equivalent

Desirable

• AMSPAR
• RSA Stage 3 typewriting, word processing (or equivalent)
• Ireporter understanding

Knowledge

Essential

• Knowledge of good practice and system of work within administrative field.
• Knowledge of Health and Safety in the Workplace
• Understanding of confidentiality/data protection issues
• Proficient in the use of computer software packages, e.g. Word, Excel, Outlook.

Desirable

• Knowledge of NHS policies
• Knowledge of 18 week pathway process.
• Knowledge of Specialty Range of work procedures and practices; base level of theoretical knowledge
• Knowledge of secretarial or administrative procedures and systems, some of which are non routine, and non-routine activities such as answering queries, progress chasing, task-related problem solving.

Experience

Essential

• Previous administration experience.
• Experience in a similar field
• Knowledge of software programs

Desirable

• Experience of working in an acute hospital setting

Person Specification Education and qualifications Essential Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience 4 GCSE (C and above) or equivalent Desirable AMSPAR RSA Stage 3 typewriting, word processing (or equivalent) Ireporter understanding Knowledge Essential Knowledge of good practice and system of work within administrative field. Knowledge of Health and Safety in the Workplace Understanding of confidentiality/data protection issues Proficient in the use of computer software packages, e.g. Word, Excel, Outlook. Desirable Knowledge of NHS policies Knowledge of 18 week pathway process. Knowledge of Specialty Range of work procedures and practices; base level of theoretical knowledge Knowledge of secretarial or administrative procedures and systems, some of which are non routine, and non-routine activities such as answering queries, progress chasing, task-related problem solving. Experience Essential Previous administration experience. Experience in a similar field Knowledge of software programs Desirable Experience of working in an acute hospital setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Cross Site

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Cross Site

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)