Job summary

Are you looking for a new and exciting role? We are looking for an enthusiastic team player to join our Dietetic Team at East Sussex Healthcare NHS Trust. This is an exciting and innovative Band 5 Rotational Dietitian post, working with primary and secondary care across East Sussex.

As a Band 5 Dietitian within ESHT you will be supported in clinical rotations across the Acute and Community settings. Duties include providing specialist advice to Stroke, Frailty, Surgery, Gastroenterology and Orthopaedics inpatients in the Acute Hospitals, Rehabilitation Hospitals and Outpatient clinics.

You will liaise closely with the patient's relatives and carers regarding ongoing nutritional care and discharge planning. You will also provide expert nutritional advice and knowledge to the wider MDT. In community settings you will support patients in face to face clinics, via virtual/telephone clinics, as well as in their home and in care home settings, to manage their oral and enteral nutritional requirements.

Out close knit and supportive Dietetic Department includes over 40 Clinicians and associated staff working across the specialities of Community Nutrition support, Diabetes, Gastroenterology, Inpatients, Intensive Care, Oncology, Paediatrics, Prescribing Support and Rehabilitation. Our department also includes Primary Care Network (PCN) Dietitians, plus our Apprentice Dietitians and Trainee Advanced Clinical Practice (ACP) Dietitians.

Main duties of the job

• To be responsible for dietetic management of a range of patients (using specialist knowledge and skills), including: general medical inpatients, surgical inpatients, rehab inpatients, general outpatients, community based nutrition support patients living in their own homes and residential homes.
• To undertake regular outpatient phone clinics and a face to face general outpatient clinic.
• To undertake patient group education sessions in specialist areas including Cardiac rehab and Coeliac disease.
• To provide relevant training to Nursing staff, Catering staff, patients and their carers and third sector organisations.
• To develop and audit resources to support and identify educational development within East Sussex Healthcare, acting as a resource for specialist information.
• To support training and supervision of student dietitians during their clinical placements.
• To work as an integral member of the dietetic team supporting other team members as required.
• To undertake regular audit of services provided.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Job summary

Worcestershire Acute Hospitals NHS Trust is seeking to recruit a Locum Consultant in Palliative Medicine on a 6 month post, expected to start in October/November. Successful candidates will join the Palliative Medicine team that consists of three consultants.

Candidates should be fully registered with the GMC and MRCP or equivalent is essential. The post-holder will provide a Palliative Medicine advisory service to the clinical teams within Worcestershire Acute Hospitals NHS Trust.

As a Trust we have been actively involved in developing the training program for students from the Three Counties Medical School based in Worcester which opened in September 2023. We also have a long-established role in training medical students from the University of Birmingham and undergraduates from the University of Warwick.

Interested candidates are invited to contact Rachel Bullock to discuss the opportunity.

Main duties of the job

The Department of Palliative Care provides an advisory specialist palliative care service for hospital patients at Worcestershire Acute Hospitals Trust. The Hospital Palliative Care Team are based at Worcestershire Royal Hospital (WRH) and the Alexandra Hospital, Redditch, with close working with the other Consultants in Palliative Medicine based at Worcestershire Acute Hospitals NHS Trust (WHAT).

A component of this WTE post is to support the COMPASS service. The COMPASS service is due for launch in late 2026 / early 2027 and a consultant has been recently appointed to lead this service.

COMPASS - This is a new initiative seeking to guide patients and professionals to the right care in the right place at the right time. The role incorporates both the assessment of patients presenting with palliative care needs in acute receiving areas at Worcestershire Acute Hospitals NHS Trust, alongside oversight of patients with palliative care needs being cared for by the Hospital at Home service. The aim is to provide acute holistic management and interventions at home preventing hospital or hospice admission, if preferred.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

Better never stops, and we are committed to developing a culture of continuous improvement.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and Costs.

Details

Date posted

11 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year On-call availability supplement where applicable

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

C9365-26-0726

Job locations

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD

United Kingdom

Job description

Job responsibilities

This job description, together with the job plan, will be reviewed annually and agreed with the Clinical Director and Divisional Director, on behalf of

the Chief Medical Officer, to ensure that it continually reflects the areas of work, clinical responsibility of the post and purchaser requirements.

• A suitably experienced post-holder will be expected to provide a clinical service in the relevant specialty to patients of the Worcestershire Acute Hospitals NHS Trust and to General Practitioners.
• The post-holder will be expected to provide a service to patients of the Worcestershire Acute Hospitals NHS Trust, General Practitioners and to attend multi-disciplinary meetings. The successful candidate will be expected to work within multi-disciplinary teams in providing high quality clinical care. It is anticipated work will be undertaken on three sites and closer to the patients home. The Trust is seeking to extend services to GP surgeries/health centres etc and job plans may be revised in due course.
• The post-holder will provide support to the A&E department and acute medicine to ensure timely appropriate care and patient flow through the hospital.
• The post-holder will provide consultation and advisory service to clinical colleagues in the Trust and Primary Care.

Job description Job responsibilities This job description, together with the job plan, will be reviewed annually and agreed with the Clinical Director and Divisional Director, on behalf ofthe Chief Medical Officer, to ensure that it continually reflects the areas of work, clinical responsibility of the post and purchaser requirements.A suitably experienced post-holder will be expected to provide a clinical service in the relevant specialty to patients of the Worcestershire Acute Hospitals NHS Trust and to General Practitioners.The post-holder will be expected to provide a service to patients of the Worcestershire Acute Hospitals NHS Trust, General Practitioners and to attend multi-disciplinary meetings. The successful candidate will be expected to work within multi-disciplinary teams in providing high quality clinical care. It is anticipated work will be undertaken on three sites and closer to the patients home. The Trust is seeking to extend services to GP surgeries/health centres etc and job plans may be revised in due course.The post-holder will provide support to the A&E department and acute medicine to ensure timely appropriate care and patient flow through the hospital.The post-holder will provide consultation and advisory service to clinical colleagues in the Trust and Primary Care.

Person Specification

Experience

Essential

• Clinical training and experience equivalent to that required for gaining (UK) CCT in Palliative Medicine.
• Ability to offer expert clinical opinion on range of problems both emergency and elective within specialty.
• Ability to take full and independent responsibility for clinical care of patients.

Management and Administrative Experience

Essential

• Ability to organise and prioritise workload effectively.
• Ability to advise on efficient and smooth running of specialist service
• Ability to organise and manage outpatient priorities.
• Ability to organise and manage outpatient priorities, including Virtual Ward caseload if working COMPASS service.
• Ability to manage and lead the specialty firm and multi-disciplinary team.
• Experience of audit management and conducting clinical audit.

Desirable

• Ability to manage and lead specialist unit and working parties as appropriate.
• Ability to use the evidence based and clinical audit to support decision making.

Teaching Experience

Essential

• Ability to teach clinical skills to medical, nursing staff and other disciplines.
• Experience of teaching clinical skills to undergraduates and postgraduates.

Desirable

• Ability to supervise postgraduate research.

Personal Attributes

Essential

• Ability to work in a team.
• Enquiring, critical approach to work.
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies.
• Commitment to Continuing Medical Education.

Desirable

• Willingness to undertake additional professional responsibilities at local regional or national levels.

Other requirements

Essential

• An understanding of the current NHS environment, particularly in relation to reforms, initiatives and issues
• Able to meet the travel requirements of the job and return to the hospital within 30 minutes when on call

Research Experience

Essential

• Ability to apply research outcomes to clinical problems
• An awareness of current specialty specific developments and initiative

Desirable

• Publications in relevant peer-reviewed journals in the last 5 years
• Evidence of having undertaken original research

Qualifications

Essential

• Full GMC Registration with a Licence to practise.
• Success in Intercollegiate Specialty Examination or overseas equivalent.

Desirable

• Higher degree.
• Entry on the GMC Specialist Register in Palliative Medicine (or expected within 6 months of interview date) via
• oCCT or CESR (CP)
• oCESR or
• oEuropean Community Rights

Person Specification Experience Essential Clinical training and experience equivalent to that required for gaining (UK) CCT in Palliative Medicine. Ability to offer expert clinical opinion on range of problems both emergency and elective within specialty. Ability to take full and independent responsibility for clinical care of patients. Management and Administrative Experience Essential Ability to organise and prioritise workload effectively. Ability to advise on efficient and smooth running of specialist service Ability to organise and manage outpatient priorities. Ability to organise and manage outpatient priorities, including Virtual Ward caseload if working COMPASS service. Ability to manage and lead the specialty firm and multi-disciplinary team. Experience of audit management and conducting clinical audit. Desirable Ability to manage and lead specialist unit and working parties as appropriate. Ability to use the evidence based and clinical audit to support decision making. Teaching Experience Essential Ability to teach clinical skills to medical, nursing staff and other disciplines. Experience of teaching clinical skills to undergraduates and postgraduates. Desirable Ability to supervise postgraduate research. Personal Attributes Essential Ability to work in a team. Enquiring, critical approach to work. Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies. Commitment to Continuing Medical Education. Desirable Willingness to undertake additional professional responsibilities at local regional or national levels. Other requirements Essential An understanding of the current NHS environment, particularly in relation to reforms, initiatives and issues Able to meet the travel requirements of the job and return to the hospital within 30 minutes when on call Research Experience Essential Ability to apply research outcomes to clinical problems An awareness of current specialty specific developments and initiative Desirable Publications in relevant peer-reviewed journals in the last 5 years Evidence of having undertaken original research Qualifications Essential Full GMC Registration with a Licence to practise. Success in Intercollegiate Specialty Examination or overseas equivalent. Desirable Higher degree. Entry on the GMC Specialist Register in Palliative Medicine (or expected within 6 months of interview date) via oCCT or CESR (CP) oCESR or oEuropean Community Rights

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job summary

The Senior Engagement Officer helps the Health Research Authority (HRA) to make change happen. This is a key role within the Policy and Partnerships Directorate, supporting projects and engagement activities that form part of the Policy and Partnerships Directorate's busy work plan.

Main duties of the job

• Work with colleagues develop and implement communications and engagement plans for different HRA projects, reporting on these where relevant.
• Plan and deliver events with external stakeholders and members of the HRA community, including workshop sessions and webinars, that support the HRA's policy development and increase our influence to deliver our mission.
• Monitor issues affecting our stakeholders, and developments in the wider health and social care research environment. Share this information, showing how this impacts the HRA.
• Support collaboration with stakeholders including patients, the public and research professionals through projects and forums.
• Represent the HRA at events and meetings with stakeholders.

About us

Working at the HRA, we are reminded daily of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do. We are committed to creating an inclusive workplace that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community: age, disability, gender identity and expression, ethnicity, religion or belief, sex, sexual orientation and other diverse characteristics, and we have policies in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process. When applying to work here, speak to us about how we might be able to accommodate a flexible working arrangement - if it works for us, we will do our best to make it work for you.

The HRA offers home based contracts for all locations. Newcastle, Manchester and Nottingham based staff can be office based and hybrid working arrangements are also possible. Applicants are encouraged to speak to their Recruiting Manager to explore how these arrangements can be accommodated.

Job summary

We are pleased to offer the opportunity for a Consultant ENT Surgeon with a subspecialty interest in Otology and Paediatric ENT to join our friendly and supportive team of ENT Surgeons in Rotherham. This is a fixed term post for 12 months to cover a colleague on secondment. The department currently consists of 5 Consultants, 1 Associate Specialist, 2 Specialty doctors, 1 Specialty Registrar and 6 Foundation/Core trainees working jointly with Doncaster and Bassetlaw Hospitals. Day-case surgery and outpatient clinics are provided at Rotherham Hospital with inpatient care provided at Doncaster Royal Infirmary.

Main duties of the job

Virtually all aspects of ENT are carried out by the Rotherham NHS Foundation Trust Consultants, except those requiring regional involvement for example skull base surgery and specialised paediatrics. Day surgery and outpatient clinics are held at the Rotherham NHS foundation trust site, whilst inpatient surgery and emergencies, including on-call work, are carried out at Doncaster Royal Infirmary. The out of hours on-call commitment is currently 1:13 with prospective cover.

The post holder will contribute to the provision and development of the general ENT and otology service, including paediatric ENT, at Rotherham. They will work as part of a team of 5 Consultants and will be expected to contribute to the training of the Specialty Registrars who rotate through the Yorkshire and Humberside Training Rotation, as well as providing supervision and support to our middle grade and junior medical staff. There are opportunities to be involved in medical audit and research as well as the teaching of medical undergraduates. The post holder will be provided with secretarial support and office space necessary to maintain their clinical practice. For further information please see the Candidates Application Pack.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported.

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Job summary

An exciting opportunity has arisen for an experienced Receptionist/Administrator to work part time alongside our current experienced team to provide support to our GP's, healthcare team and patients.

The position is part time for up to 28 hours per week , however, the candidate should also be flexible and available to cover extra hours as required. Hourly rate dependent on experience, other benefits include access to the NHS pension scheme.

This is a very busy and demanding role that includes a variety of administration duties and responsibilities within the GP practice. Good communication skills and teamwork are key. The ideal candidate should be computer literate, have the ability to deal directly with the public, work under pressure, use initiative, an excellent telephone manner and a pleasant positive outlook.

Previous experience in a GP surgery is essential.

Main duties of the job

The successful candidate will provide a professional, friendly, and efficient reception and administrative service, acting as the first point of contact for patients, visitors, and healthcare professionals both in person, by telephone, and through digital services. Key responsibilities include greeting patients, booking appointments, handling enquiries, processing test result requests, arranging home visits, and directing patients to the appropriate healthcare service.

The role involves a wide range of administrative duties to support the smooth running of the Practice, including registering new and temporary patients, maintaining accurate patient records and demographics, processing forms and insurance requests, managing incoming and outgoing correspondence, taking messages, scanning, filing, photocopying, and providing clerical support to clinical and non-clinical staff.

The post holder will ensure effective communication between patients, the Practice team, community services, secondary care providers, and other healthcare organisations. They will also support clinical initiatives such as vaccination programmes and patient recall campaigns.

Additional responsibilities include opening and securing Practice premises in line with procedures, maintaining reception and public information areas to a high standard, responding appropriately to complaints and concerns, supporting patient surveys, and ensuring all paper and electronic records are managed accurately and confidentially.

About us

Old Mill and Millgates Medical Practice, Poringland, Norfolk is a semi-rural dispensing practice whose patients (some 9,000) are cared for by nine, dedicated GPs in conjunction with a supportive, multidisciplinary team including two Paramedics, a Nurse Practitioner, experienced Practice Nurses and Health Care Assistants as well as excellent Secretarial and Ancillary Staff.

Our aim is to provide the highest standards of clinical care within the resources at our disposal and have an excellent reputation in the local community. Our main branch surgery in Poringland is a modern, state of the art building, large enough to accommodate our attached staff including Midwives, Mental Health Workers, Social Prescribers, First Contact Practitioners, and a Clinical Pharmacist.

We have first-rate training facilities and are a teaching practice currently teaching three years of medical students from the University of East Anglia.

Job summary

The Senior Engagement Officer helps the Health Research Authority (HRA) to make change happen. This is a key role within the Policy and Partnerships Directorate, supporting projects and engagement activities that form part of the Policy and Partnerships Directorate's busy work plan.

Main duties of the job

• Work with colleagues develop and implement communications and engagement plans for different HRA projects, reporting on these where relevant.
• Plan and deliver events with external stakeholders and members of the HRA community, including workshop sessions and webinars, that support the HRA's policy development and increase our influence to deliver our mission.
• Monitor issues affecting our stakeholders, and developments in the wider health and social care research environment. Share this information, showing how this impacts the HRA.
• Support collaboration with stakeholders including patients, the public and research professionals through projects and forums.
• Represent the HRA at events and meetings with stakeholders.

About us

Working at the HRA, we are reminded daily of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do. We are committed to creating an inclusive workplace that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community: age, disability, gender identity and expression, ethnicity, religion or belief, sex, sexual orientation and other diverse characteristics, and we have policies in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process. When applying to work here, speak to us about how we might be able to accommodate a flexible working arrangement - if it works for us, we will do our best to make it work for you.

The HRA offers home based contracts for all locations. Newcastle, Manchester and Nottingham based staff can be office based and hybrid working arrangements are also possible. Applicants are encouraged to speak to their Recruiting Manager to explore how these arrangements can be accommodated.

Job summary

Undercliffe Surgery is looking for a part time receptionist to join our friendly, experienced team. The position is offered for 35 hours per week, Monday - Friday 11.30am - 6.30pm.

Interviews will be held on Monday 28th September.

Main duties of the job

Applicants must be able to demonstrate strong communication and I.T skills, and an ability to pay attention to detail. Previous experience of working in general practice is desirable but not essential.

Applicants must be able to work bot independently and as part of a team and be able to adapt to the day to demands of working in a busy general practice setting.

The main duties of the role are to carry out a range of reception and administrative tasks in relation to the day to day running of the practice's reception service. Duties include assisting and directing patients in accessing the appropriate service or healthcare professional. Booking appointments, relaying information to the clinical team and patients, handling samples brought in by patients for testing. Providing general assistance to the practice team and project a positive, friendly image to patients and other visitors either in person or via the telephone.

About us

Undercliffe Surgery is a busy, forward thinking practice in the heart of Heckmondwike. we are a friendly, dynamic team led by our two GP Partners. Our clinical team consists of GP's, Advanced Practitioners, Nurses and Healthcare Assistants supported by our admin and secretarial teams. We also work alongside physiotherapists, social prescribers, pharmacists and mental health support workers who are aligned with us via Spen Primary Care Network.

Job summary

As a result of continued growth,HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on apart-time, permanent basis.

Our shift patterns vary and include weekday evenings, weekends, and a commitment to work some overnight sessions (23.00-08.00).Please note that shift patterns and rota flexibility can be discussed at the application stage.

Main duties of the job

As an Urgent Care Assistant, you will be required to undertake a dual role ofdriving and receptionwork to support the efficient operation of Integrated Urgent Care services across the South West locality.

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation
• Video consultations
• Face-to-face appointments at our treatment centres
• Home visits for patients unable to travel
• Clinical assessment and advice following NHS 111 referrals
• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

£12.71 to £17.16 an hour (dependent on shift times)

Contract

Permanent

Working pattern

Part-time

Reference number

U0040-26-0018

Job locations

Keynsham Health Centre

St. Clements Road

Keynsham

Bristol

BS31 1AF

United Kingdom

Job description

Job responsibilities

As a result of continued growth, HealthHeroare seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.

Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00)Please note that shift patterns and rota flexibility can be discussed at the application stage.

About the role:

As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.

We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.

Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:

• Monday Friday 18:15/18:30 23:00 (Evenings)
• Monday Friday 23:00 08:00 (Overnights)
• Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)

Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00)

Your key duties will include:

Driving

• Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.
• Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.
• Accurate recording of all medications and consumables used while on shift.

Base

• To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
• Supporting Clinicians while you are on shift.
• Communicating with patients both in person and via the telephone (comfort & welfare checks).
• Ensure the Treatment Centre is kept clean and tidy.

Medication and Stock Management:

• Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
• Replenishing car stock at the end of your shift.
• Understand stock rotation and expiry dates on weekly delivery of medications and consumables

Full Training will be provided

The Urgent Care Assistant role is variedand requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required.

As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise.

Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements.

About you

As someone who is well organized, hardworking and personable, you will bejoining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.

You will be required to:

• Confidently interact with patients, relatives and carers.
• Demonstrate compassion and respect.
• Possess excellent attention to detail.
• Have strong administration skills.
• Be personable, engaging and reassuring.
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience.

About us

OurIntegrated Urgent Care (IUC)is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.

We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

Join us, and help build a next generation health system the world is waiting for.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer:

• A competitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times)
• Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
• Company Pension Scheme.
• Simply Health cash plan membership.
• Life Assurance.
• Free staff parking.

Apply:

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at [email protected]

Please note that this role involves up to 44 hours per month, with shifts scheduled across weekdays, weekends, and overnight periods.

Closing Date: Friday 25th September 2026(5pm)

Working base: Keynsham

Additional information

*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.

**We reserve the right to close this job in the event we receive a sufficient number of applications.

***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Job description Job responsibilities As a result of continued growth, HealthHeroare seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00)Please note that shift patterns and rota flexibility can be discussed at the application stage.About the role:As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:Monday Friday 18:15/18:30 23:00 (Evenings)Monday Friday 23:00 08:00 (Overnights)Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00)Your key duties will include:DrivingDriving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.Accurate recording of all medications and consumables used while on shift.BaseTo be the first point of contact for the patient or carer/relative in our designated Treatment Centres.Supporting Clinicians while you are on shift.Communicating with patients both in person and via the telephone (comfort & welfare checks).Ensure the Treatment Centre is kept clean and tidy.Medication and Stock Management:Using a variety of computer systems to accurately maintain stock levels of medication and consumables.Replenishing car stock at the end of your shift.Understand stock rotation and expiry dates on weekly delivery of medications and consumablesFull Training will be providedThe Urgent Care Assistant role is variedand requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required.As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise.Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements.About youAs someone who is well organized, hardworking and personable, you will bejoining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.You will be required to:Confidently interact with patients, relatives and carers.Demonstrate compassion and respect.Possess excellent attention to detail.Have strong administration skills.Be personable, engaging and reassuring.Work confidently under pressure and act professionally in emergency or sometimes stressful situations.Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience.About usOurIntegrated Urgent Care (IUC)is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.Join us, and help build a next generation health system the world is waiting for.Why us?Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.What we offer:A competitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times)Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.Company Pension Scheme.Simply Health cash plan membership.Life Assurance.Free staff parking.Apply:If you would like to make a difference and think this is the role for you, we would love to hear from you.Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at [email protected]Please note that this role involves up to 44 hours per month, with shifts scheduled across weekdays, weekends, and overnight periods.Closing Date: Friday 25th September 2026(5pm)Working base: KeynshamAdditional information*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.**We reserve the right to close this job in the event we receive a sufficient number of applications.***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.Equality, Inclusivity and DiversityIn line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on [email protected]SafeguardingPlease see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• You will be required to:
• Confidently interact with patients, relatives and carers.
• Demonstrate compassion and respect.
• Possess excellent attention to detail.
• Have strong administration skills.
• Be personable, engaging and reassuring.
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Person Specification Experience Essential You will be required to: Confidently interact with patients, relatives and carers. Demonstrate compassion and respect. Possess excellent attention to detail. Have strong administration skills. Be personable, engaging and reassuring. Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Keynsham Health Centre

St. Clements Road

Keynsham

Bristol

BS31 1AF

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Employer details

Employer name

HealthHero Integrated Care

Address

Keynsham Health Centre

St. Clements Road

Keynsham

Bristol

BS31 1AF

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job summary

As a result of continued growth,HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on apart-time, permanent basis.

Our shift patterns vary and include weekday evenings, weekends, and a commitment to work some overnight sessions (23.00-08.00).Please note that shift patterns and rota flexibility can be discussed at the application stage.

Main duties of the job

As an Urgent Care Assistant, you will be required to undertake a dual role ofdriving and receptionwork to support the efficient operation of Integrated Urgent Care services across the South West locality.

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation
• Video consultations
• Face-to-face appointments at our treatment centres
• Home visits for patients unable to travel
• Clinical assessment and advice following NHS 111 referrals
• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

£12.71 to £17.16 an hour (dependent on shift times)

Contract

Permanent

Working pattern

Part-time

Reference number

U0040-26-0019

Job locations

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Fisherton House, Fountain Way

Wilton Rd.

Salisbury

SP2 7FD

United Kingdom

Job description

Job responsibilities

As a result of continued growth, HealthHeroare seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.

Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00)Please note that shift patterns and rota flexibility can be discussed at the application stage.

About the role:

As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.

We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.

Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:

• Monday Friday 18:15/18:30 23:00 (Evenings)
• Monday Friday 23:00 08:00 (Overnights)
• Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)

Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00)

Your key duties will include:

Driving

• Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.
• Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.
• Accurate recording of all medications and consumables used while on shift.

Base

• To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
• Supporting Clinicians while you are on shift.
• Communicating with patients both in person and via the telephone (comfort & welfare checks).
• Ensure the Treatment Centre is kept clean and tidy.

Medication and Stock Management:

• Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
• Replenishing car stock at the end of your shift.
• Understand stock rotation and expiry dates on weekly delivery of medications and consumables

Full Training will be provided

The Urgent Care Assistant role is variedand requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required.

As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise.

Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements.

About you

As someone who is well organized, hardworking and personable, you will bejoining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.

You will be required to:

• Confidently interact with patients, relatives and carers.
• Demonstrate compassion and respect.
• Possess excellent attention to detail.
• Have strong administration skills.
• Be personable, engaging and reassuring.
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience.

About us

OurIntegrated Urgent Care (IUC)is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.

We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

Join us, and help build a next generation health system the world is waiting for.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer:

• A competitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times)
• Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
• Company Pension Scheme.
• Simply Health cash plan membership.
• Life Assurance.
• Free staff parking.

Apply:

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at [email protected]

Closing Date: Friday 25th September 2026(5pm)

Working base: Salisbury

Additional information

*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.

**We reserve the right to close this job in the event we receive a sufficient number of applications.

***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Job description Job responsibilities As a result of continued growth, HealthHeroare seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00)Please note that shift patterns and rota flexibility can be discussed at the application stage.About the role:As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:Monday Friday 18:15/18:30 23:00 (Evenings)Monday Friday 23:00 08:00 (Overnights)Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00)Your key duties will include:DrivingDriving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.Accurate recording of all medications and consumables used while on shift.BaseTo be the first point of contact for the patient or carer/relative in our designated Treatment Centres.Supporting Clinicians while you are on shift.Communicating with patients both in person and via the telephone (comfort & welfare checks).Ensure the Treatment Centre is kept clean and tidy.Medication and Stock Management:Using a variety of computer systems to accurately maintain stock levels of medication and consumables.Replenishing car stock at the end of your shift.Understand stock rotation and expiry dates on weekly delivery of medications and consumablesFull Training will be providedThe Urgent Care Assistant role is variedand requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required.As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise.Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements.About youAs someone who is well organized, hardworking and personable, you will bejoining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.You will be required to:Confidently interact with patients, relatives and carers.Demonstrate compassion and respect.Possess excellent attention to detail.Have strong administration skills.Be personable, engaging and reassuring.Work confidently under pressure and act professionally in emergency or sometimes stressful situations.Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience.About usOurIntegrated Urgent Care (IUC)is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.Join us, and help build a next generation health system the world is waiting for.Why us?Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.What we offer:A competitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times)Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.Company Pension Scheme.Simply Health cash plan membership.Life Assurance.Free staff parking.Apply:If you would like to make a difference and think this is the role for you, we would love to hear from you.Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at [email protected]Closing Date: Friday 25th September 2026(5pm)Working base: SalisburyAdditional information*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.**We reserve the right to close this job in the event we receive a sufficient number of applications.***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.Equality, Inclusivity and DiversityIn line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on [email protected]SafeguardingPlease see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• You will be required to:
• Confidently interact with patients, relatives and carers.
• Demonstrate compassion and respect.
• Possess excellent attention to detail.
• Have strong administration skills.
• Be personable, engaging and reassuring.
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Person Specification Experience Essential You will be required to: Confidently interact with patients, relatives and carers. Demonstrate compassion and respect. Possess excellent attention to detail. Have strong administration skills. Be personable, engaging and reassuring. Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Employer details

Employer name

HealthHero Integrated Care

Address

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job summary

The Lead Cardiac Radiographer post is an exciting opportunity to provide leadership of the Cardiac Catheter Laboratory in Lewisham and Greenwich NHS Trust. We have a Cardiac Catheter Lab and a shared recovery ward on the Queen Elizabeth Hospital Site, with the Cardiac Catheter Laboratory having been upgraded in 2025.

The lab provides a range of pacing and angiography procedures. The post holder will be managing a multidisciplinary workforce of Cardiologists, nurses, physiologists and radiographers. They will work in partnership with the senior managers across the multidisciplinary team within the Cardiac Cath Lab taking lead responsibility for the operational management and strategic direction of the Cardiac Catheter Lab to ensure the service provides responsive, high quality, safe and innovative patient care on a daily basis.

We are recruiting for a Lead Cardiac Radiographer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post is clinical as well as administrative and will demand substantial patient contact as well as supervisory and teaching skills.

Main duties of the job

The post holder will be responsible and accountable for the day-to-day management of the catheter lab and provide leadership within the department, ensuring compliance against standard operating procedures and performance metrics.

To be visible, easily identifiable and accessible to patients, relatives and staff working within the clinical area as service needs, providing leadership, support and direction for the service.

To lead the professional development of the multi-disciplinary Cath Lab team, including the implementation and development of relevant Trust guidelines, training and development of Cath Lab staff and recruitment and retention initiatives.

To have a key responsibility for service development, ensuring delivery of a highly effective and efficient service. This will include development and implementation of strategies to create new ways of inter-professional working through supporting innovation and best practice.

To be responsible for supporting the Cardiac Cath Lab's strategic aims in line with local and national developments/guidance.

About us

Please refer to the Applicant Guide via the link below for key information:- Applying to LGT Guide - Key Information for Applicants

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job summary

Join Us as We Reopen Our New CAMHS Inpatient Unit

We are pleased to invite applications for Band 3 Healthcare Support Worker to join our newly redesigned Children and Young People's Mental Health Inpatient Unit, reopening in Autumn 2026.

Following extensive co-design with young people, families and staff, and significant investment in our workforce and therapeutic approach, this is an exciting opportunity to work in a modern, recovery-focused inpatient service delivering high-quality, purposeful care to young people with acute mental health needs.

Stepping Forward is our EBE podcast where you can hear more on this work:

Spotify - Stepping Forward | Podcast on Spotify

YouTube - Stepping Forward Podcast - Series 1 - YouTube

Our refreshed CAMHS inpatient service is built around:

• Purposeful admissions with early review points
• Structured therapeutic care delivered across 7 days
• Strong integration with crisis and community services, including COAST (Crisis Outreach Acute Support Team)
• Trauma-informed and autism-aware practice
• A focus on least restrictive practice and positive experience and outcomes
• Strong MDT working, safe staffing and visible clinical leadership

You will work as part of a skilled and supportive multidisciplinary team alongside nurses, psychologists, occupational therapists, psychiatrists, family therapists and social workers.

Main duties of the job

Support young people in their day-to-day care, wellbeing and recovery

Develop and maintain therapeutic relationships with young people

Undertake observations, record and report changes in mental or physical health

Support the delivery of individual and group therapeutic activities

Assist with personal care when required, maintaining dignity and privacy

Work collaboratively with the multidisciplinary team to support care plans

Maintain clear, accurate and timely electronic and written clinical records

Escort young people on leave and community activities, as appropriate

Promote recovery, independence and emotional wellbeing

Support least restrictive practice, de-escalation and safety interventions

Maintain a safe, clean and therapeutic care environment

Uphold safeguarding, confidentiality, equality and diversity standards at all times

Participate in supervision, appraisal, training and service development

About us

Sussex Partnership NHS Foundation Trust delivers specialist mental health, learning disability and neurodevelopmental services across Sussex.

This post sits within our Specialist CAMHS Services, providing opportunities to gain experience across acute, crisis and community pathways as part of your career development.

We are committed to equality, diversity and inclusion, and to creating a compassionate and supportive working environment where staff feel valued, developed and able to thrive.

What we can offer you

• The opportunity to be part of a newly reopened CAMHS inpatient unit
• Comprehensive induction programme prior to opening where all new staff train together and contribute to the team's therapeutic approach
• A welcoming and supportive team culture with strong clinical leadership
• High-quality clinical supervision
• Opportunities for career progression via apprenticeships
• Access to CAMHS-specific training and ongoing CPD
• Clear development and progression pathways into senior nursing roles
• NHS Pension Scheme and Agenda for Change benefits

If you are looking to start or develop your career in CAMHS inpatient nursing and want to make a meaningful difference to young people and their families, we would love to hear from you.

Job summary

Healthcare Support Worker

Ready to make a difference?#Join us, #Teamouh, come and be part of a team that values kindness, empathy, and respect and start your Healthcare Career with us!

We are looking for Individuals who are motivated, passionate about healthcare, and want to deliver care with empathy, supporting patients and their families. We deliver exceptional patient care with compassion and respect and make a real difference in patients' lives and want to recruit candidates who are aligned with our values in the way they deliver patients care, and work with colleagues in our diverse teams. Successful candidates will be willing to learn and contribute, in multidisciplinary teams to deliver compassionate excellence for patients and team outcomes with kindness.

Whether you are new to healthcare or an experienced Healthcare Support Worker, we have a clear onboarding framework to support you to settle into your new role, complete the Care Certificate via our HCSW onboarding programme, local competencies, and development to support your growth and progression.

Our current focus is to recruit to areas that include

• Theatres: working in recovery, anaesthetic and scrub areas
• Trauma wards
• Oncology Day Treatment
• Day Surgery Unit
• Medical Wards

This post doesnotqualify for visa Sponsorship.

We reserve the right to close this vacancy early once sufficient applications are received.

Main duties of the job

Successful candidates will be appointed at Band 2 or Band 3, depending on qualifications and experience. Candidates appointed to a linked Band 2/3 role must complete relevant competency requirements and obtain manager approval before band 3 progression can be considered. Progression is subject to the availability of Band 3 vacancies and, where there is more than one interested candidate for a vacancy, may require participation in a competitive selection process.

Full training is provided, no previous experience as a Healthcare Support work is required.

As the HCSW you will:

• Provide personal care for our patients, including washing, dressing, toileting and assisting with mobilising and feeding
• Assist registered members of staff to deliver a high standard of care to patients in the ward/clinical area demonstrating compassion, kindness, and sensitivity.
• Be able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork.
• Work as part of the team, under the supervision of trained nurses, assisting with delivery of planned health care, to meet physical, psychological, and social needs of the patients.
• Maintain a safe, clean, and comfortable environment for patients, staff and visitors.
• Shows pride in the quality of care they provide for patients and learning from successes and setbacks
• Evidence commitment to the Oxford University Hospitals vision and values

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £27,476 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-CENT-B2-HCSW-SEP

Job locations

Oxfordshire

Headley Way

Oxford

OX3 9DU

United Kingdom

Job description

Job responsibilities

Please refer to the full job and person specification for full details. The healthcare support worker will be expected to undertake the following duties under the supervision of a registered practitioner:

Patient Care

• Assist all patients with their personal care needs, empowering patients or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times.
• Prepare patients, families/carers and the environment for clinical activities supporting patients and their families/carers and preparing specific equipment as necessary.
• Participate in the initial assessment of patients needs, under the direct supervision of a registered practitioner.
• Observe and report the patients condition to a registered practitioner as required.
• Monitor closely patients having undergone a clinical activity ensuring their safety and wellbeing and reporting to a registered practitioner as required.
• Assess and monitor the patients skin integrity and report and document immediately any changes or concerns in their condition.
• Assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. In order to avoid malnutrition, ensure an age appropriate nutritional assessment is undertaken (e.g. MUST). All food, nutritional supplements and fluid intake to be recorded accurately as required.
• Actively encourage all patients, families/carers to share the responsibility for the maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan.
• Assist patients to mobilise safely, taking account of development/physical needs using equipment and techniques as prescribed and recorded in the plan of care contributing to the falls and moving and handling risk assessment. Undertake patient transfer and escort duties between departments as appropriate and as per policy.
• Recognise when a patients condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy.
• Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs.
• Assist as appropriate in the support of families/carers of patients receiving end of life care.
• Assist with the collection of specimens as requested such as mid-stream urine, stool, sputum, urine analysis and hospital acquired infections ensuring accurate labelling and transportation as per trust policy and in accordance with the training provided.

Communication

• Contribute during handover process to ensure continuity of care and to accurately feedback to a registered practitioner the care given to patients during the shift and of any changes in the patients condition.
• Communicate effectively with members of the multidisciplinary team, patients and carers, using all methods of communication. Where there are barriers to understanding, arrange access to information, support and other services to aid effective communication.
• Greet all patients and visitors to the department with courtesy and respect, being mindful of age specific body language and tone of voice, demonstrate sensitivity and empathy.
• Help patients, families/carers and visitors orientate themselves to their surroundings when admitted to the ward/department providing written and verbal information as required.
• Answer telephone calls (and bleeps) appropriately and efficiently, accurately relaying messages to both colleagues and patients using SBARR as appropriate.
• Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Ensure information is accurate and securely maintained.
• Apply the principles of information governance and patient confidentiality to all aspects of your role.
• Obtain age/capacity appropriate consent from the patient/family or carer/guardian before any clinical intervention is undertaken; where this is not given, report this to a registered practitioner.
• Participate in discussions about ward and departmental issues at ward/departmental meetings.
• In instances when a patient/family, carer or visitor feels the need to raise concerns or complain seek support from a registered practitioner.
• Maintain professional boundaries and working relationships with patients and colleagues.
• Ensure patients, families and carers are kept informed of delays with their treatment, investigations and clinic times as required when known.

Job description Job responsibilities Please refer to the full job and person specification for full details. The healthcare support worker will be expected to undertake the following duties under the supervision of a registered practitioner: Patient Care Assist all patients with their personal care needs, empowering patients or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times. Prepare patients, families/carers and the environment for clinical activities supporting patients and their families/carers and preparing specific equipment as necessary. Participate in the initial assessment of patients needs, under the direct supervision of a registered practitioner. Observe and report the patients condition to a registered practitioner as required. Monitor closely patients having undergone a clinical activity ensuring their safety and wellbeing and reporting to a registered practitioner as required. Assess and monitor the patients skin integrity and report and document immediately any changes or concerns in their condition. Assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. In order to avoid malnutrition, ensure an age appropriate nutritional assessment is undertaken (e.g. MUST). All food, nutritional supplements and fluid intake to be recorded accurately as required. Actively encourage all patients, families/carers to share the responsibility for the maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan. Assist patients to mobilise safely, taking account of development/physical needs using equipment and techniques as prescribed and recorded in the plan of care contributing to the falls and moving and handling risk assessment. Undertake patient transfer and escort duties between departments as appropriate and as per policy. Recognise when a patients condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy. Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs. Assist as appropriate in the support of families/carers of patients receiving end of life care. Assist with the collection of specimens as requested such as mid-stream urine, stool, sputum, urine analysis and hospital acquired infections ensuring accurate labelling and transportation as per trust policy and in accordance with the training provided. Communication Contribute during handover process to ensure continuity of care and to accurately feedback to a registered practitioner the care given to patients during the shift and of any changes in the patients condition. Communicate effectively with members of the multidisciplinary team, patients and carers, using all methods of communication. Where there are barriers to understanding, arrange access to information, support and other services to aid effective communication. Greet all patients and visitors to the department with courtesy and respect, being mindful of age specific body language and tone of voice, demonstrate sensitivity and empathy. Help patients, families/carers and visitors orientate themselves to their surroundings when admitted to the ward/department providing written and verbal information as required. Answer telephone calls (and bleeps) appropriately and efficiently, accurately relaying messages to both colleagues and patients using SBARR as appropriate. Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Ensure information is accurate and securely maintained. Apply the principles of information governance and patient confidentiality to all aspects of your role. Obtain age/capacity appropriate consent from the patient/family or carer/guardian before any clinical intervention is undertaken; where this is not given, report this to a registered practitioner. Participate in discussions about ward and departmental issues at ward/departmental meetings. In instances when a patient/family, carer or visitor feels the need to raise concerns or complain seek support from a registered practitioner. Maintain professional boundaries and working relationships with patients and colleagues. Ensure patients, families and carers are kept informed of delays with their treatment, investigations and clinic times as required when known.

Person Specification

Shortlist offline

Essential

• Add "2" for interview, "0" for rejected

Desirable

• Add "1" for interview, "0" for rejected

Person Specification Shortlist offline Essential Add "2" for interview, "0" for rejected Desirable Add "1" for interview, "0" for rejected

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxfordshire

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxfordshire

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job summary

Band 2 Health Care Assistant

Surgery Division - Critical Care Unit

The Critical Care Unit here at Bolton is looking to recruit hard working Health Care Assistant to work in our Critical Care Unit.

The Surgery Division includes emergency and elective surgery including specialities general surgery, breast, ENT, urology, orthopaedics, ophthalmology and rheumatology. This is inclusive of theatres and the Critical Care Unit. This makes for a varied division of services with a common focus of providing safe and effective patient care.

Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.

Main duties of the job

Successful candidates will be expected to provide direct patient care to critically ill patients, whilst being supported by our dynamic multi disciplinary team.

Critical Care is an 18 bedded unit caring for level 2 and level 3 patients from a variety of specialties. The unit undertakes long days with an internal rotation to night duty.

You will have a supernumerary period to support you in your induction. You will be guided and supported with many of our multidisciplinary team members including medical staff, outreach, physio, dietician etc.

Staff are supported during each of their shifts by an excellent team of nurses and each day is led by a band 7 team leader to further support staff and decision making within the unit. With the help of our supportive teams we can facilitate a safe and comfortable transition for new and exciting learning and development. We have a designated practice educator nurse for Critical Care who supports new staff and ensures all staff are up to date with competencies and skills training.

About us

Bolton NHS Foundation Trust is an integrated provider of acute, intermediate and community health care serving the population of Bolton. This provides us with an opportunity for our services to work closely with our partners in primary care and the local authority to ensure a seamless service for our patients.

Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of Care and are guided by our trust Values. We are proud that our Trust is a centre of excellence formaternity, neonataland care for children, and that it has been rated as Good by the Quality Care Commission (CQC). This is in recognition of the patient experience and quality of care that our staff provide to patients. It is also supported by our Nursing, Midwifery and Allied Health Professional Framework for Professional Practice.

The aims of this Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.

Job summary

NHS 111 option mental health is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health.

The service is free and is available to anyone of any age who is concerned about their own mental health or that of a relative or friend. This includes carers and healthcare professionals.

NHS 111 option mental health is staffed by a team of experienced mental health clinicians and operators. Although we are not a counselling service, all our staff will listen and help callers to identify and clarify their immediate problems and to explore ways of coping or suggest alternative avenues of help.

This post offers the Trust's £2,000 Golden Helloor Relocation Incentive for Band 6 Nurses & Practitioners, (pro rata and subject to terms and conditions; please see attached Protocol Document for full details).

Main duties of the job

We are looking to recruit experienced mental health clinicians to join our busy team. You will be joining a friendly, supportive and dedicated team responding to Sussex-wide callers who require support for their own or others mental health.

As a clinician you will be trained in triage and risk formulation/assessments to be utilised alongside your existing skills, to support callers and where necessary signpost to urgent care services across Sussex. You will also supervise, offer pastoral care and act as a point of escalation for a team of Call Operators who may require support with complex calls.

All work is telephone based, we are working from our office base in East Sussex.

About us

Working in Sussex:

• Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
• Embrace the city life with great access to visit Brighton and London
• With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

Key staff survey results include:

• 70% highlighting flexible working opportunities as a key point for satisfaction at work 79% reporting feeling able to make suggestions to improve the work within their team 77% identifying the opportunities to show initiative in their roles
• We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum / pro rata for part time

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

354-AB-21133

Job locations

Warwick House- Seaford

Warwick Road

Seaford

BN25 1FG

United Kingdom

Job description

Job responsibilities

To be successful in this role you will share our passion, desire and empathetic approach to supporting people of all ages with complex mental health needs, who are often experiencing crisis.

Requirements:

• Registered with the NMC, HCPC or Social Work England via a core professional qualification Applications are welcomed from OTs, Mental Health Nurses and Social Workers
• Experienced in risk assessment and management
• Comfortable working in a fast-paced and varied role
• Ability to work flexible hours; to include evenings, weekends and nights
• Able to work autonomously
• Ability to travel and work from an office based in Seaford, EastSussex.

It would also be advantageous if you are:

• Have a background within urgent care/ crisis/ liaison service(s)

Flexibility with working patterns to include some weekend and evening work is essential. This does bring with it increased rates of pay for unsocial hours as set out under the Agenda for Change (AfC) guidelines.

Job description Job responsibilities To be successful in this role you will share our passion, desire and empathetic approach to supporting people of all ages with complex mental health needs, who are often experiencing crisis. Requirements: Registered with the NMC, HCPC or Social Work England via a core professional qualification Applications are welcomed from OTs, Mental Health Nurses and Social Workers Experienced in risk assessment and management Comfortable working in a fast-paced and varied role Ability to work flexible hours; to include evenings, weekends and nights Able to work autonomously Ability to travel and work from an office based in Seaford, EastSussex. It would also be advantageous if you are: Have a background within urgent care/ crisis/ liaison service(s) Flexibility with working patterns to include some weekend and evening work is essential. This does bring with it increased rates of pay for unsocial hours as set out under the Agenda for Change (AfC) guidelines.

Person Specification

Knowledge/Experience

Essential

• Significant post qualifying experience in the relevant care group
• Experience of working alongside people with complex health problems in the designated care group
• Experience of supervising staff
• Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
• Experience of working consultatively with professionals
• Experience of conducting clinical assessments including risk assessments
• Experience of partnership working within and across various statutory and non statutory teams and agencies
• Understanding of clinical governance
• Previous experience of working in the community

Person Specification Knowledge/Experience Essential Significant post qualifying experience in the relevant care group Experience of working alongside people with complex health problems in the designated care group Experience of supervising staff Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems Experience of working consultatively with professionals Experience of conducting clinical assessments including risk assessments Experience of partnership working within and across various statutory and non statutory teams and agencies Understanding of clinical governance Previous experience of working in the community

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Warwick House- Seaford

Warwick Road

Seaford

BN25 1FG

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Warwick House- Seaford

Warwick Road

Seaford

BN25 1FG

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Job summary

As a result of continued growth,HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on apart-time, permanent basis.

Our shift patterns vary and include weekday evenings, weekends, and a commitment to work some overnight sessions (23.00-08.00).Please note that shift patterns and rota flexibility can be discussed at the application stage.

Main duties of the job

As an Urgent Care Assistant, you will be required to undertake a dual role ofdriving and receptionwork to support the efficient operation of Integrated Urgent Care services across the South West locality.

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation
• Video consultations
• Face-to-face appointments at our treatment centres
• Home visits for patients unable to travel
• Clinical assessment and advice following NHS 111 referrals
• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

£12.71 to £17.16 an hour (dependent on shift times)

Contract

Permanent

Working pattern

Part-time

Reference number

U0040-26-0020

Job locations

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Job description

Job responsibilities

As a result of continued growth, HealthHeroare seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.

Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00)Please note that shift patterns and rota flexibility can be discussed at the application stage.

About the role:

As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.

We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.

Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:

• Monday Friday 18:15/18:30 23:00 (Evenings)
• Monday Friday 23:00 08:00 (Overnights)
• Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)

Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00)

Your key duties will include:

Driving

• Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.
• Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.
• Accurate recording of all medications and consumables used while on shift.

Base

• To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
• Supporting Clinicians while you are on shift.
• Communicating with patients both in person and via the telephone (comfort & welfare checks).
• Ensure the Treatment Centre is kept clean and tidy.

Medication and Stock Management:

• Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
• Replenishing car stock at the end of your shift.
• Understand stock rotation and expiry dates on weekly delivery of medications and consumables

Full Training will be provided

The Urgent Care Assistant role is variedand requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required.

As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise.

Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements.

About you

As someone who is well organized, hardworking and personable, you will bejoining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.

You will be required to:

• Confidently interact with patients, relatives and carers.
• Demonstrate compassion and respect.
• Possess excellent attention to detail.
• Have strong administration skills.
• Be personable, engaging and reassuring.
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience.

About us

OurIntegrated Urgent Care (IUC)is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.

We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

Join us, and help build a next generation health system the world is waiting for.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer:

• A competitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times)
• Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
• Company Pension Scheme.
• Simply Health cash plan membership.
• Life Assurance.
• Free staff parking.

Apply:

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at [email protected]

Closing Date: Friday 25th September 2026(5pm)

Working base: Chippenham

Additional information

*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.

**We reserve the right to close this job in the event we receive a sufficient number of applications.

***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Job description Job responsibilities As a result of continued growth, HealthHeroare seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00)Please note that shift patterns and rota flexibility can be discussed at the application stage.About the role:As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:Monday Friday 18:15/18:30 23:00 (Evenings)Monday Friday 23:00 08:00 (Overnights)Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00)Your key duties will include:DrivingDriving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.Accurate recording of all medications and consumables used while on shift.BaseTo be the first point of contact for the patient or carer/relative in our designated Treatment Centres.Supporting Clinicians while you are on shift.Communicating with patients both in person and via the telephone (comfort & welfare checks).Ensure the Treatment Centre is kept clean and tidy.Medication and Stock Management:Using a variety of computer systems to accurately maintain stock levels of medication and consumables.Replenishing car stock at the end of your shift.Understand stock rotation and expiry dates on weekly delivery of medications and consumablesFull Training will be providedThe Urgent Care Assistant role is variedand requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required.As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise.Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements.About youAs someone who is well organized, hardworking and personable, you will bejoining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.You will be required to:Confidently interact with patients, relatives and carers.Demonstrate compassion and respect.Possess excellent attention to detail.Have strong administration skills.Be personable, engaging and reassuring.Work confidently under pressure and act professionally in emergency or sometimes stressful situations.Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience.About usOurIntegrated Urgent Care (IUC)is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.Join us, and help build a next generation health system the world is waiting for.Why us?Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.What we offer:A competitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times)Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.Company Pension Scheme.Simply Health cash plan membership.Life Assurance.Free staff parking.Apply:If you would like to make a difference and think this is the role for you, we would love to hear from you.Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at [email protected]Closing Date: Friday 25th September 2026(5pm)Working base: ChippenhamAdditional information*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.**We reserve the right to close this job in the event we receive a sufficient number of applications.***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.Equality, Inclusivity and DiversityIn line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on [email protected]SafeguardingPlease see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• You will be required to:
• Confidently interact with patients, relatives and carers.
• Demonstrate compassion and respect.
• Possess excellent attention to detail.
• Have strong administration skills.
• Be personable, engaging and reassuring.
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Person Specification Experience Essential You will be required to: Confidently interact with patients, relatives and carers. Demonstrate compassion and respect. Possess excellent attention to detail. Have strong administration skills. Be personable, engaging and reassuring. Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Employer details

Employer name

HealthHero Integrated Care

Address

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job summary

Join Us as We Reopen Our New CAMHS Inpatient Unit

We are pleased to invite applications for Band 3 Healthcare Support Worker to join our newly redesigned Children and Young People's Mental Health Inpatient Unit, reopening in Autumn 2026.

Following extensive co-design with young people, families and staff, and significant investment in our workforce and therapeutic approach, this is an exciting opportunity to work in a modern, recovery-focused inpatient service delivering high-quality, purposeful care to young people with acute mental health needs.

Stepping Forward is our EBE podcast where you can hear more on this work:

Spotify - Stepping Forward | Podcast on Spotify

YouTube - Stepping Forward Podcast - Series 1 - YouTube

Our refreshed CAMHS inpatient service is built around:

• Purposeful admissions with early review points
• Structured therapeutic care delivered across 7 days
• Strong integration with crisis and community services, including COAST (Crisis Outreach Acute Support Team)
• Trauma-informed and autism-aware practice
• A focus on least restrictive practice and positive experience and outcomes
• Strong MDT working, safe staffing and visible clinical leadership

You will work as part of a skilled and supportive multidisciplinary team alongside nurses, psychologists, occupational therapists, psychiatrists, family therapists and social workers.

Main duties of the job

Support young people in their day-to-day care, wellbeing and recovery

Develop and maintain therapeutic relationships with young people

Undertake observations, record and report changes in mental or physical health

Support the delivery of individual and group therapeutic activities

Assist with personal care when required, maintaining dignity and privacy

Work collaboratively with the multidisciplinary team to support care plans

Maintain clear, accurate and timely electronic and written clinical records

Escort young people on leave and community activities, as appropriate

Promote recovery, independence and emotional wellbeing

Support least restrictive practice, de-escalation and safety interventions

Maintain a safe, clean and therapeutic care environment

Uphold safeguarding, confidentiality, equality and diversity standards at all times

Participate in supervision, appraisal, training and service development

About us

Sussex Partnership NHS Foundation Trust delivers specialist mental health, learning disability and neurodevelopmental services across Sussex.

This post sits within our Specialist CAMHS Services, providing opportunities to gain experience across acute, crisis and community pathways as part of your career development.

We are committed to equality, diversity and inclusion, and to creating a compassionate and supportive working environment where staff feel valued, developed and able to thrive.

What we can offer you

• The opportunity to be part of a newly reopened CAMHS inpatient unit
• Comprehensive induction programme prior to opening where all new staff train together and contribute to the team's therapeutic approach
• A welcoming and supportive team culture with strong clinical leadership
• High-quality clinical supervision
• Opportunities for career progression via apprenticeships
• Access to CAMHS-specific training and ongoing CPD
• Clear development and progression pathways into senior nursing roles
• NHS Pension Scheme and Agenda for Change benefits

If you are looking to start or develop your career in CAMHS inpatient nursing and want to make a meaningful difference to young people and their families, we would love to hear from you.

Job summary

As a result of continued growth,HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on apart-time, permanent basis.

Our shift patterns vary and include weekday evenings, weekends, and a commitment to work some overnight sessions (23.00-08.00).Please note that shift patterns and rota flexibility can be discussed at the application stage.

Main duties of the job

As an Urgent Care Assistant, you will be required to undertake a dual role ofdriving and receptionwork to support the efficient operation of Integrated Urgent Care services across the South West locality.

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation
• Video consultations
• Face-to-face appointments at our treatment centres
• Home visits for patients unable to travel
• Clinical assessment and advice following NHS 111 referrals
• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

£12.71 to £17.16 an hour (dependent on shift times)

Contract

Permanent

Working pattern

Part-time

Reference number

U0040-26-0021

Job locations

Moredon Road

Swindon

Wiltshire

SN2 2JG

United Kingdom

Job description

Job responsibilities

As a result of continued growth, HealthHeroare seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.

Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00)Please note that shift patterns and rota flexibility can be discussed at the application stage.

About the role:

As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality.

We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.

Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:

• Monday Friday 18:15/18:30 23:00 (Evenings)
• Monday Friday 23:00 08:00 (Overnights)
• Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)

Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00)

Your key duties will include:

Driving

• Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.
• Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.
• Accurate recording of all medications and consumables used while on shift.

Base

• To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
• Supporting Clinicians while you are on shift.
• Communicating with patients both in person and via the telephone (comfort & welfare checks).
• Ensure the Treatment Centre is kept clean and tidy.

Medication and Stock Management:

• Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
• Replenishing car stock at the end of your shift.
• Understand stock rotation and expiry dates on weekly delivery of medications and consumables

Full Training will be provided

The Urgent Care Assistant role is variedand requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required.

As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise.

Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements.

About you

As someone who is well organized, hardworking and personable, you will bejoining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.

You will be required to:

• Confidently interact with patients, relatives and carers.
• Demonstrate compassion and respect.
• Possess excellent attention to detail.
• Have strong administration skills.
• Be personable, engaging and reassuring.
• Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience.

About us

OurIntegrated Urgent Care (IUC)is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.

We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

Join us, and help build a next generation health system the world is waiting for.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer:

• A competitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times)
• Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
• Company Pension Scheme.
• Simply Health cash plan membership.
• Life Assurance.
• Free staff parking.

Apply:

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at [email protected]

Closing Date: Friday 25th September 2026(5pm)

Working base: Swindon

Additional information

*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.

**We reserve the right to close this job in the event we receive a sufficient number of applications.

***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on [email protected]

Safeguarding