Job summary

Do you have excellent communication skills? Do you have great attention to detail? Can you work calmly under pressure whilst maintaining a high standard of accuracy?

We are seeking a friendly, professional, and welcoming patient-facing Ward Clerk to join our Central Delivery Suite team. In this role, you will provide high-quality administrative, clerical, and reception support.

A flexible approach to working hours is essential to meet the demands of the service and the team you are working within. This post is for a ward clerk who is able to work any combination of days, weekends and bank holiday shifts.

This permanent role offers 22 hours per week. There is scope to increase the working hours to 33 per week for an initial six-month period, following which a review will be undertaken to assess the feasibility of maintaining the increased hours on an ongoing basis.

Main duties of the job

Communication:

• To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary
• Show a caring and professional approach towards patients and visitors when carrying out all duties
• Escalate patient queries, capacity problems and general issues to the role's line manager or relevant clinical staff as appropriate

Patient Care:

• To welcome and assist patients, relatives and visitors on arrival to the ward and inform appropriate staff. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner

Organising and Planning:

• Ensure that all clinical results and other clinical information are accurately filed in the patient notes and that patient notes are up to date and maintained according to the relevant Trust standards
• Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward
• Prepare patient notes for coding within the relevant deadlines set by the coding team
• To carry out associated clerical duties, for example maintaining accurate filing systems, photocopying, receiving and distributing post, diary management and scanning patient notes if required
• To undertake the role's duties in the case of a major incident in your department

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job summary

Seren Lodge Mother and Baby Unit, an exciting collaboration between NHS England and NHS Wales, opened in December 2025 on the grounds of the Countess of Chester Health Park.

Cheshire & Wirral Partnership NHS Foundation Trust (CWP) are looking for an enthusiastic, motivated and dedicated Band 4 Nursery Nurse to join the Mother and Baby Unit team.

The Mother and Baby Unit is a specialist provision for women with mental health problems during pregnancy and/or in the tear after their baby is born. Patients in the postnatal period will have their babies with them during their time as an inpatient on the Mother and Baby Unit. Seren Lodge will be an 8 bedded unit with 6 beds commissioned by NHS England for the women of Cheshire and Merseyside and 2 beds commissioned by NHS Wales for the women of North Wales. The Mother and Baby Unit will also accept referrals for out of area women when there are beds available.

This post is part time 23 hours per week

Main duties of the job

We are hoping to build a supportive and knowledgeable multi-disciplinary team, working on a rotational shift basis which includes day and night shifts. The posts offer the successful applicants the exciting opportunity to build a team that provides the highest quality of care for our service users. We will offer an excellent training programme and preceptorship programme.

The applicants must be able to demonstrate an understanding and application of the 6 C's in practice, these being Care; Compassion; Competence; Communication; Courage and Commitment.

Seren Lodge is based on the Countess of Chester Health Park Site approximately 1.5 miles from Chester city centre.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Job summary

An opportunity for a High Intensity Therapist (Counselling modality) has arisen within West Cheshire Talking Therapies Service to join our well established, supportive and dynamic, team. The service is comprised of Psychological Wellbeing Practitioners, Employment Support Advisors, High Intensity Therapists and support staff.

We have bases in Chester and Ellesmere Port and also work from community venues.

Main duties of the job

As a High Intensity Therapist you will be delivering step 3 Talking Therapies/NICE compliant interventions to treat depression. Interventions are currently delivered face-to-face, online and via telephone.

You should have relevant /qualifications/accreditation and be willing to attend additional modality HIT training. You will receive regular clinical supervision and regular peer group support.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Job summary

West View Surgery is seeking an enthusiastic and motivated Primary Care Nurse / Practice Nurse to join our friendly, supportive and well established GP practice.

This is an excellent opportunity to work within a multidisciplinary team delivering high quality, patient centred care to our local population. We welcome applications from experienced practice nurses.

Please can you apply via NHS jobs.

Main duties of the job

The post holder will be responsible for delivering safe, effective nursing care within a general practice setting. Duties will include, but are not limited to:

• Management of longterm conditions (e.g. asthma, COPD, diabetes, hypertension)
• Immunisations and vaccinations
• Cervical screening
• Wound care, dressings and removal of sutures
• Health promotion and lifestyle advice
• Supporting QOF, enhanced services and chronic disease reviews
• Maintaining accurate and timely clinical records
• Working collaboratively with GPs, HCAs, pharmacists and the wider practice team
• Adhering to practice policies, clinical governance and infection control procedures

About us

• We are a friendly, forward thinking training practice in a pleasant market town set between Bristol and Bath (5 miles either way). West View Surgery has around 8,000 patients and we have two excellent purpose-built premises in Keynsham.
• Our three GP partners seek innovation in primary healthcare and are open to new ideas and ways of working. CQC rated the practice as good. We have full nursing and administrative support, employ via the PCN pharmacists who deal with most medication queries, First Contact Physios and a Paramedic and have the support of an Home Visiting Service. We value our team and are committed to maintaining a fair and consistent work life balance for all.

Job summary

The Senior Administrator plays a vital role in supporting the smooth and efficient running of the service. Working as part of a busy administrative team, the postholder will provide high-quality, patient-focused administrative support to ensure the delivery of safe, effective, and well-coordinated care.

The role involves managing a wide range of administrative duties, including handling patient enquiries, maintaining accurate records, supporting appointment and referral processes, and ensuring timely communication between clinical teams, patients, and external partners. The Senior Administrator will act as a key point of contact within the department, helping to coordinate daily workflows and contributing to the overall efficiency of the service.

The postholder will be expected to work proactively, use their initiative, and demonstrate strong organisational and communication skills. They will support colleagues across the team, uphold confidentiality and data protection standards, and ensure that administrative tasks are completed to a high standard and within required timeframes.

This is a crucial role that underpins patient care by ensuring that administrative processes run smoothly, information is accurate and accessible, and staff are supported in delivering high-quality services.

Main duties of the job

Manage patient enquiries via telephone, email, and face-to-face contact, ensuring all queries are handled promptly, professionally, and with sensitivity. Maintain accurate patient records, ensuring all information is entered correctly onto relevant NHS systems . Support appointment and clinic management, including booking, rescheduling, sending reminders, and coordinating with clinical staff to ensure efficient patient flow. Prepare and distribute documentation, such as letters, reports, meeting papers, and clinical correspondence, ensuring accuracy and confidentiality. Monitor and manage shared inboxes, ensuring all incoming communication is actioned within agreed timescales. Act as a key point of contact for internal and external stakeholders, providing clear and professional communication. Support data collection and reporting, including updating spreadsheets, running system reports, and assisting with audits. Coordinate meetings, including scheduling, preparing agendas, taking minutes, and following up on actions. Maintain office systems, such as filing, stock control, ordering supplies, and ensuring equipment is functioning. Work collaboratively with the wider administrative team, providing cover and support during periods of absence or high demand. Ensure compliance with NHS policies, including confidentiality, data protection, safeguarding, and health and safety.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job summary

Do you want to make a difference? If so, an opportunity has arisen for you to join our team as a Cook at Ripley Community Hospital working 30 hrs over a 5 days on a 7 day Rota .

You will be responsible for the provision of the patient meal service, carried out by undertaking approved processes and procedures, to ensure the quality and temperature of meals at service are safe and appropriate and within the guidelines of Food Hygiene Legislation.

You will be expected to maintain the required hygiene standards and safe systems of work.

Part of your role will also be to provide assistance and information, as required, in respect of patient meals and menus and to provide a point of contact between the catering provision and the wards to identify any issues or specific dietary requirements.

Interested? We would like to hear from you.

It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.

Main duties of the job

Ensure Food Hygiene Regulations and procedures are adhered to and regular checks and audits are undertaken.

To predict daily catering demands and be responsible for the ordering of provisions and materials to meet the demand.

Monitoring of meals produced for quality and appearance and undertaking meal surveys.

On a daily basis: responsibility for the collating of menus and other catering requirements, taking into account all dietary requirements and ensuring sufficient quantities of food and other resources are available to meet these demands.

To ensure a quality and nutritious patient meal service is provided at all times.

To participate in the cooks rota in the daily production of all meals.

About us

Our Vision

"To be the best provider of local health care and be a great place to work"

Our Values To get the basics right

• To act with compassion and respect
• To make a difference
• To value and develop teamwork
• To value everyone's contribution: "everyone matters

Job summary

The Shrewsbury and Telford Hospital NHS Trust is looking for a Consultant Radiologist with specialist interest in Upper GI Imaging for a busy and expanding Department, predominantly based at The Royal Shrewsbury Hospital (RSH), with responsibilities across both hospitals' sites. The Upper GI Team cover the Cancer MDT with links to regional meeting and deliver an inflammatory bowel MDT and imaging.

A second interest can likely be accommodated. Fluoroscopic skills would be an advantage in this role and experience in ultrasound biopsy and drains would be welcomed. The posts will include sessions at the two main hospital sites within an overall flexible group job planning format, with an agreed overall sessional make up as described below.

Applications are welcome from candidates who wish to be considered for a part-time or flexible working arrangement. Contribution to an out of hours on call rota is core to this role.

We will be interviewing for this role on 10th March 2026.

Main duties of the job

• Share in the general imaging workload and collaborate with colleagues to support tumour-specific and other sub-specialty reporting, using PACS.
• Contribute to general work of the department, including reporting of the general radiographic examinations carried out within the main sites, as well as in the various community hospital locations in Shropshire and the CDC.
• Maintain a general Radiology practice while contributing to sub-specialty areas, as per departmental needs.
• To work flexibly according to changes in work patterns and requirements. Participate in the general on-call rota. On call overnight is outsourced from 8.30pm to 8.30am and weekdays /weekends after 5.30pm to provide a more sustainable work pattern. On site attendance will occasionally be necessary during on call periods.
• General radiological sessions to include in and outpatient cross section as well as plain films and body ultrasound. General skills must be maintained for on call work.
• Addressing GP and clinician queries and vetting are core to the role.
• To be involved in the organisation and administration of the Radiology Department and teaching of other clinical staff including participation in regular clinico-radiological meetings with other Consultants.
• To be involved in the training of junior Radiology staff, as well as support the informal education of a wide range of multidisciplinary colleagues, including foundation doctors, advanced clinical practitioners, and rotating registrars from Stoke.

About us

The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales.

Our main service locations are the Princess Royal Hospital (PRH) in Telford and the Royal Shrewsbury Hospital (RSH) in Shrewsbury which are located 20 minutes' drive apart. Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care.

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Details

Date posted

08 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

RSH/RADIO/CON/T2/027

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

United Kingdom

Job description

Job responsibilities

A formal job plan will be agreed between the successful candidate and their Clinical Director and consultant colleagues, on behalf of the Medical Director within 3 months of starting in post. A full-time job plan is based on a 10 PA working week. The job plan will be reviewed annually and is a prospective agreement that sets out the consultant's duties, responsibilities, and objectives for the coming year. It covers all aspects of a consultants professional practice including clinical work, teaching, research, education and managerial responsibilities. It will provide a clear schedule of commitments, both internal and external and will include personal objectives, detailing links to wider service improvements and trust strategic priorities.

For a full-time contract, the job plan will be divided on average per week (pro-rata for a part time post) as:

8 Programmed Activities (PAs) of Direct Clinical Care - includes clinical activity, clinically related activity and predictable and unpredictable emergency work.

2 Supporting Professional Activities (SPAs) - includes CPD, audit, teaching and research.

The allocation of PAs is reviewed and may be subject to adjustment when a further diary exercise is undertaken or if the service demands a review of the team job plan.

Any applicant who is unable, for personal reasons, to work full-time will be eligible to be considered for the post. If such a person is appointed, modification of the job content will be discussed on a personal basis with the Trust in consultation with other consultant colleagues.

Job description Job responsibilities A formal job plan will be agreed between the successful candidate and their Clinical Director and consultant colleagues, on behalf of the Medical Director within 3 months of starting in post. A full-time job plan is based on a 10 PA working week. The job plan will be reviewed annually and is a prospective agreement that sets out the consultant's duties, responsibilities, and objectives for the coming year. It covers all aspects of a consultants professional practice including clinical work, teaching, research, education and managerial responsibilities. It will provide a clear schedule of commitments, both internal and external and will include personal objectives, detailing links to wider service improvements and trust strategic priorities. For a full-time contract, the job plan will be divided on average per week (pro-rata for a part time post) as: 8 Programmed Activities (PAs) of Direct Clinical Care - includes clinical activity, clinically related activity and predictable and unpredictable emergency work. 2 Supporting Professional Activities (SPAs) - includes CPD, audit, teaching and research. The allocation of PAs is reviewed and may be subject to adjustment when a further diary exercise is undertaken or if the service demands a review of the team job plan. Any applicant who is unable, for personal reasons, to work full-time will be eligible to be considered for the post. If such a person is appointed, modification of the job content will be discussed on a personal basis with the Trust in consultation with other consultant colleagues.

Person Specification

Qualifications

Essential

• MBBS, MBChB or equivalent medical qualification
• FRCR or equivalent

Entry Criteria

Essential

• Full registration and a licence to practice with the General Medical Council (GMC)
• Entry on the General Medical Council (GMC) Specialist Register via one of the following: Certificate of Completion of Training (CCT) (the proposed CCT date must be within 6 months of the interview) OR Certificate of Eligibility for Specialist Registration
• Excellent experience and knowledge of Cross-Sectional Imaging
• Broad radiology skills and experience, including CT, US, plain films, and ultrasound MRI
• Experience in Fluoroscopy, small bowel ultrasound, and MRI
• Experience in Cancer Imaging
• Experience of active participation in MDT working
• Ability to take full and independent responsibility for clinical patient care, including contributing to on-call duties
• Skilled in providing expert clinical opinions across a broad spectrum of radiological challenges
• Commitment to continuous professional development, including evaluating personal practice and audit
• Strong organisational skills with the ability to prioritise work

Desirable

• Experience in biopsy and drain skills
• Proven ability to plan and develop radiology services focused on delivering patient-centred care

Person Specification Qualifications Essential MBBS, MBChB or equivalent medical qualification FRCR or equivalent Entry Criteria Essential Full registration and a licence to practice with the General Medical Council (GMC) Entry on the General Medical Council (GMC) Specialist Register via one of the following: Certificate of Completion of Training (CCT) (the proposed CCT date must be within 6 months of the interview) OR Certificate of Eligibility for Specialist Registration Excellent experience and knowledge of Cross-Sectional Imaging Broad radiology skills and experience, including CT, US, plain films, and ultrasound MRI Experience in Fluoroscopy, small bowel ultrasound, and MRI Experience in Cancer Imaging Experience of active participation in MDT working Ability to take full and independent responsibility for clinical patient care, including contributing to on-call duties Skilled in providing expert clinical opinions across a broad spectrum of radiological challenges Commitment to continuous professional development, including evaluating personal practice and audit Strong organisational skills with the ability to prioritise work Desirable Experience in biopsy and drain skills Proven ability to plan and develop radiology services focused on delivering patient-centred care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Job summary

The ability to speak Welsh is essential for this role

An exciting opportunity has arisen for a support secretary -booking clerk to join the team in the Bone Densitometry Service in Llandudno General Hospital.

The purpose of this post is to support the delivery of a comprehensive high quality medical secretarial administrative duty

The post holder will be a key member of the secretarial team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams.

Main duties of the job

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g., Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.

To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical, radiology and nursing team. To work independently and be accountable for organising, prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job summary

We are looking to recruit a full time/part time role to join our friendly and hard-working reception team. You need to have good communication skills, be able to work on your own initiative and also work well within a team. Providing a professional, efficient and effective reception service to both patients and health professionals alike.Key responsibilities: Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients to the most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.Applicants should have good IT skills, excellent customer service skills, be professional at all times with a commitment to their responsibilities within the role, be able to work well under pressure.

Main duties of the job

Job Summary The purpose of the role is to Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies. Additional hours will be required to cover holidays and sickness and flexibility.

About us

Manchester Road is a friendly, welcoming GP practice serving around 4,500 patients, with a team that genuinely works together to provide the best possible service to our patients.

We are lucky to have a supportive and approachable team, where everyone plays an important part. We value good communication, helping each other out and creating a positive working environment where people feel comfortable asking questions and sharing ideas.

Our reception team is an important part of the practice. We understand that reception can be a busy and sometimes challenging role, so we work hard to support one another and make sure no one feels like they are dealing with things alone.

We are looking for someone who is friendly, organised, caring and enjoys working as part of a team. In return, you will be joining a team that is welcoming, supportive and committed to making Manchester Road a great place to work.

If you are looking for a practice where teamwork really matters, your contribution is valued and you can become part of a friendly group of people, we would love to hear from you.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5084-26-0002

Job locations

Manchester Road Surgery

484 Manchester Road

Sheffield

S10 5PN

United Kingdom

Job description

Job responsibilities

Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients to the most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.Applicants should have good IT skills, excellent customer service skills, be professional at all times with a commitment to their responsibilities within the role, be able to work well under pressure.

Job description Job responsibilities Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients to the most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.Applicants should have good IT skills, excellent customer service skills, be professional at all times with a commitment to their responsibilities within the role, be able to work well under pressure.

Person Specification

Experience

Essential

• Experience in working in a team

Desirable

• 1 year experience in general practice

Person Specification Experience Essential Experience in working in a team Desirable 1 year experience in general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manchester Road Surgery

Address

Manchester Road Surgery

484 Manchester Road

Sheffield

S10 5PN

United Kingdom

Employer's website

http://manchesterroadsurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

Manchester Road Surgery

Address

Manchester Road Surgery

484 Manchester Road

Sheffield

S10 5PN

United Kingdom

Employer's website

http://manchesterroadsurgery.org.uk/ (Opens in a new tab)

Job summary

This role presents an exciting opportunity for an Administrator to join our specialist, multi-disciplinary team. The Neuropsychiatry Neurorehab Outpatient Service provides specialist assessment and treatment for people with functional neurological disorders (FND) and also people suffering with the psychiatric complications of neurological and neurosurgical disorders, including epilepsy, Parkinson's, memory disorders, brain tumours etc.

Maintaining close links with the Institute of Psychiatry, Psychology and Neuroscience (IOPPN), our team of Psychiatrists, CBT Therapists, Physiotherapists and Neurologists offer specialist assessments and evidence-based, patient-centred treatment options in the outpatient department of the Maudsley Hospital.

The successful candidate will be responsible for the provision of a high quality administrative service to the multidisciplinary team. This includes booking assessments for service users, the upkeep of appointments and outcomes on the electronic patient journey system, telephone liaison with service users, diary management of the clinical staff, arranging transportation for service users, etc.

We are committed to supporting staff in their career aspirations. We have career pathways available where you will be able to develop your skills and build on your experience to progress into other roles across different specialties.

Main duties of the job

- Formatting letters, reports and discharge summaries using Microsoft Word.

- Dealing with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently.

- Provide administrative support to members of the Neuropsychiatry team.

- Using the digital dictation service to access clinicians completed letters which may require formatting prior to sending.

- Be the point of contact for appointments in the service.

- Maintain a record of those who have attended or missed appointments.

- Ensure all clinics remain fully booked ahead of time, meeting service targets.

- Maintain upkeep of clinical activity onto the Trust database.

- Processing referrals.

- Booking transport for service users where necessary.

- Undertaking and recording Health & Safety checks and Fire Warden checks within the department.

- Reporting any deficiencies in the unit environment to Estates & Facilities Department.

- Dealing with deliveries to the unit.

- Processing orders for stationery and equipment as required.

- Ensure mandatory training is completed and updated on time.

- Participation in supervision and appraisal meetings.

About us

You would be working day-to-day as part of a dedicated team of professionals based at the Maudsley Hospital Outpatient Department. The team is made up of Neuropsychiatrists, Cognitive Behavioural Therapists, Neurologists, Psychologists, a Physiotherapist, and a team of Service Administrators (including this post). You would also be joining the wider Neuropsychiatry Service which, in addition to the Outpatient Service, includes an intensive day programme (the FiND Service located at the Bethlem Royal Hospital in Beckenham) and an inpatient unit (the Lishman Unit based at the Maudsley Hospital).

The Maudsley Hospital is located at Denmark Hill, less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin Park and the vibrant high-street that offers great shopping opportunities and a wide range of restaurants.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£34,186 to £37,389 a year Per Annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NCL-8248046-MU

Job locations

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

United Kingdom

Job description

Job responsibilities

Job Title:Service Administrator

Grade: AfC Band 4

Hours: 37.5 per week

Department: Neuropsychiatry Neurorehab Outpatient Service

Location: Maudsley Hospital

Reports to: Contracts & Admin Support Manager

The post-holder will be responsible for the provision of a high quality administrative service to the multidisciplinary team.

The post holder will need to be able to prioritise their workload and use their own initiative when dealing with queries from health care professionals and members of the public, promoting the professional and caring image of the service.

The candidate will need to have the capability to work under their own initiative and also enjoy working as part of a team. They should possess good communication, interpersonal and organisational skills, with a flexible approach to work.

They will provide a professional service for our service users, supporting clinicians in their day-to-day work. The post holder will ensure service users are registered onto the Trusts electronic patient journey system and that appointments are organised and communicated to the service user. The post holder will be dealing with all post into and out of the department and ensure paperwork is scanned and recorded promptly.

Above all we are looking for a keen and enthusiastic individual who can show determination and commitment in the role.

Communications and Working Relationships:

Multidisciplinary Team Daily

Administration Manager Daily

Service users/families/Carers Daily

GPs/Primary Care Services Daily

Clinical Service Manager As required

Key Responsibilities:

1) To be able to format using Word letters, reports and discharge summaries.

2) To deal professionally with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently. Resolve local issues and use initiative to take follow-up action when appropriate.

3) To provide administrative support to members of the Neuropsychiatry team. This will include using the digital dictation service to access clinicians completed letters which may require formatting prior to being sent out. This must be completed within specified timeframes.

4) Be the point of contact for appointments in the Neuropsychiatry Outpatient Service, maintain a record of those who have attended or missed appointments. Ensuring all clinics remain fully booked ahead of time, meeting service targets. To ensure the timely recording, updating and accuracy of clinical activity entered onto the Trusts database and that quality standards are achieved for all service user records.

5) Process referrals on receipt ensuring they are checked in SPINE and put onto the Trusts system on the day of arrival.

6) Booking service user transport when necessary, ensuring proof of income is provided for the reimbursement of travelling expenses.

7) Responsible for health & safety issues within the department by ensuring bi-monthly environment checks are completed and registered and the Fire Warden checks are conducted monthly. To report any issues to Estates & Facilities via their online system.

8) To deal with deliveries to the team and to ensure such deliveries are signed for by the appropriate member of staff. Process orders for stationery and equipment as required from electronic procurement system with authorisation from a senior colleague.

9) To undertake training and development in line with the responsibilities of the post and ensure mandatory training is completed and updated on time. To participate in supervision and appraisal meetings.

10) To work in a flexible and open manner in line with the needs of the service. To be conscientious, self-motivated and punctual with the ability to work to deadlines.

11) To provide professional line management to Assistant Service Administrator (Band 2/3)

The Trust encourages and welcomes applications from people with lived experience of mental health challenges. We see this as valuable and recognise the positive impact this experience can have on the work we do.

Job description Job responsibilities Job Title:Service Administrator Grade: AfC Band 4 Hours: 37.5 per week Department: Neuropsychiatry Neurorehab Outpatient Service Location: Maudsley Hospital Reports to: Contracts & Admin Support Manager The post-holder will be responsible for the provision of a high quality administrative service to the multidisciplinary team. The post holder will need to be able to prioritise their workload and use their own initiative when dealing with queries from health care professionals and members of the public, promoting the professional and caring image of the service. The candidate will need to have the capability to work under their own initiative and also enjoy working as part of a team. They should possess good communication, interpersonal and organisational skills, with a flexible approach to work. They will provide a professional service for our service users, supporting clinicians in their day-to-day work. The post holder will ensure service users are registered onto the Trusts electronic patient journey system and that appointments are organised and communicated to the service user. The post holder will be dealing with all post into and out of the department and ensure paperwork is scanned and recorded promptly. Above all we are looking for a keen and enthusiastic individual who can show determination and commitment in the role. Communications and Working Relationships: Multidisciplinary Team Daily Administration Manager Daily Service users/families/Carers Daily GPs/Primary Care Services Daily Clinical Service Manager As required Key Responsibilities: 1) To be able to format using Word letters, reports and discharge summaries. 2) To deal professionally with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently. Resolve local issues and use initiative to take follow-up action when appropriate. 3) To provide administrative support to members of the Neuropsychiatry team. This will include using the digital dictation service to access clinicians completed letters which may require formatting prior to being sent out. This must be completed within specified timeframes. 4) Be the point of contact for appointments in the Neuropsychiatry Outpatient Service, maintain a record of those who have attended or missed appointments. Ensuring all clinics remain fully booked ahead of time, meeting service targets. To ensure the timely recording, updating and accuracy of clinical activity entered onto the Trusts database and that quality standards are achieved for all service user records. 5) Process referrals on receipt ensuring they are checked in SPINE and put onto the Trusts system on the day of arrival. 6) Booking service user transport when necessary, ensuring proof of income is provided for the reimbursement of travelling expenses. 7) Responsible for health & safety issues within the department by ensuring bi-monthly environment checks are completed and registered and the Fire Warden checks are conducted monthly. To report any issues to Estates & Facilities via their online system. 8) To deal with deliveries to the team and to ensure such deliveries are signed for by the appropriate member of staff. Process orders for stationery and equipment as required from electronic procurement system with authorisation from a senior colleague. 9) To undertake training and development in line with the responsibilities of the post and ensure mandatory training is completed and updated on time. To participate in supervision and appraisal meetings. 10) To work in a flexible and open manner in line with the needs of the service. To be conscientious, self-motivated and punctual with the ability to work to deadlines. 11) To provide professional line management to Assistant Service Administrator (Band 2/3) The Trust encourages and welcomes applications from people with lived experience of mental health challenges. We see this as valuable and recognise the positive impact this experience can have on the work we do.

Person Specification

Qualifications

Essential

• Good general education (minimum GCSE Maths and English grade A-C)

Desirable

• Level 2 qualification in admin, eg: Business Administration NVQ 2 or RSA 2 in relevant administrative subject

Experience

Essential

• Experience in a customer facing environment, with good communication skills (verbal and written) and experience of dealing tactfully with people at all levels
• Previous administrative experience
• Experience of working in an NHS environment

Desirable

• Experience of communicating with clients with cognitive or communication difficulties
• Experience of using Electronic Patient Journey System (epjs)

Knowledge / skills

Essential

• Demonstrates a clear understanding of the principles of confidentiality
• Excellent communication skills, including a good standard of written documentation
• Excellent IT skills
• Ability to prioritise and meet deadlines
• Attention to detail
• Able to be guided by policies and procedures

Desirable

• Knowledge and understanding of mental health issues
• Awareness of relevant services/resources

Attitude and approach

Essential

• Ability to demonstrate a non-judgemental and professional attitude
• A proactive commitment to undertake continuing professional development
• Ability to use initiative and know when this is appropriate and when advice should be sought
• Ability to be calm and professional when working under pressure
• Flexible and adaptable to change
• Ability to work as a member of a team
• Willingness to learn new skills

Desirable

• An understanding of the importance of supervision
• An interest in mental health, functional neurological disorders (FND) and neuropsychiatry

Person Specification Qualifications Essential Good general education (minimum GCSE Maths and English grade A-C) Desirable Level 2 qualification in admin, eg: Business Administration NVQ 2 or RSA 2 in relevant administrative subject Experience Essential Experience in a customer facing environment, with good communication skills (verbal and written) and experience of dealing tactfully with people at all levels Previous administrative experience Experience of working in an NHS environment Desirable Experience of communicating with clients with cognitive or communication difficulties Experience of using Electronic Patient Journey System (epjs) Knowledge / skills Essential Demonstrates a clear understanding of the principles of confidentiality Excellent communication skills, including a good standard of written documentation Excellent IT skills Ability to prioritise and meet deadlines Attention to detail Able to be guided by policies and procedures Desirable Knowledge and understanding of mental health issues Awareness of relevant services/resources Attitude and approach Essential Ability to demonstrate a non-judgemental and professional attitude A proactive commitment to undertake continuing professional development Ability to use initiative and know when this is appropriate and when advice should be sought Ability to be calm and professional when working under pressure Flexible and adaptable to change Ability to work as a member of a team Willingness to learn new skills Desirable An understanding of the importance of supervision An interest in mental health, functional neurological disorders (FND) and neuropsychiatry

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job summary

The OPTIMA Mood Disorders Service is an outpatient treatment service for people with bipolar affective disorder. The service aims to reduce the risk of recurrence and readmission to hospital and is currently open to Lambeth, Southwark and Lewisham service users. OPTIMA is a small multi-disciplinary service, which offers individual, and group programmes focussed on relapse prevention and recovery.

An exciting vacancy has arisen for a part time Band 4 Team administrator to provide a professional, efficient and effective administrative service to the team. The post holder will be the first point of contact for colleagues, service users and family/carers and will play an important role in organising outpatient clinics in person and on Teams, input data on the trust clinical database, and be able to prioritise and manage admin tasks on a daily basis.

We are looking for confident and enthusiastic person who enjoys working as part of a small friendly team with a good telephone manner and excellent organisational skills. The role will be a job share with the current OPTIMA Team Administrator.

Main duties of the job

Job Purpose:

To provide a high quality administrative and secretarial service to the team, enabling the team to operate efficiently and effectively.

To be the first point of contact for colleagues, patients, families/carers and ensure good patient experience and a positive image of the service

To manage and oversee the administrative component of the Trust patient database including inputting referral and patient information, monitoring and updating operational data quality.

About us

About South London and Maudsley:

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£34,186 to £37,389 a year per annum inclusive of HCAS pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

334-NCL-8202233-MU

Job locations

OPTIMA Mood Disorder Service

1st floor, Clinical Treatment Centre, The Maudsley Hospital, Denmark Hill

Camberwell, London

SE5 8AZ

United Kingdom

Job description

Job responsibilities

Key Responsibilities:

1. To provide a professional and confidential administrative service, to include audio/copy typing, preparing correspondence, proof reading documents, photocopying, filing, scanning, dealing with post, having access to team outlook calendars

2. To implement and maintain and overall management system of paper and electronic media for the office

3. To manage emails and telephone calls and enquiries to the service, take clear concise messages and assist people with a helpful, diplomatic and tactful manner

4. To work autonomously to ensure daily tasks and ongoing workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.

5. To arrange appointments and meetings as required for the team including the psychiatric weekly clinics using Microsoft office Teams or in person clinics. To organise booking of interpreting services and translation of correspondence where appropriate. To attend Team meetings and record discussions/outcomes on epjs or internal systems

6. Order stationary and be responsible for follow up of orders to ensure delivery and correct receipt of stock for the team as required.

7. Support new staff, ensuring access to Digital Services and the relevant Trust Policies.

8. To contact Trust Estates and Facilities Department to report any faults or work that needs to be undertaken.

9. To arrange administrative cover for annual leave periods

1. To undertake any other reasonable duties as negotiated with the Administration and/or Clinical Manager.

2. To input data onto the electronic patient record system (epjs), registering patients, inputting KPI ( Key performance indicators), scanning and uploading documentation. To work closely with the Business Manager to monitor the processing of data and information, and check performance reports to ensure data quality of epjs records.

3. To ensure all of your required mandatory training is up to date

4. To complete the eRoster for the team. To manage petty cash

5. To undertake the monthly Health and Safety Inspection Checklist and Fire Warden checklist in liaison with the Business Manager. To be one of the Fire Wardens. To escalate Health & Safety Issues via the appropriate channels. To report all maintenance issues and ensure timely completion, following up when required. To ensure arrangements are in place for adherence to Health and Safety legislation and requirements on behalf of the Trust and integrated services.

6. To ensure compliance with agreed infection control policies and procedures, ensure all staff are aware of, and comply with IC within their own role, including adherence to prevention of infection. To be responsible for ensuring completion of all required Health and Safety assessments and documentation.

7. To be responsible for ensuring any communications are cascaded appropriately and in a timely way within the service, including sensitive and confidential information.

8. To receive regular supervision and appraisal of work performance. To undertake training and development as required in line with the responsibilities of the post and Trust policy and any other relevant training courses as agreed with the Business Manager.

Job description Job responsibilities Key Responsibilities: 1. To provide a professional and confidential administrative service, to include audio/copy typing, preparing correspondence, proof reading documents, photocopying, filing, scanning, dealing with post, having access to team outlook calendars 2. To implement and maintain and overall management system of paper and electronic media for the office 3. To manage emails and telephone calls and enquiries to the service, take clear concise messages and assist people with a helpful, diplomatic and tactful manner 4. To work autonomously to ensure daily tasks and ongoing workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards. 5. To arrange appointments and meetings as required for the team including the psychiatric weekly clinics using Microsoft office Teams or in person clinics. To organise booking of interpreting services and translation of correspondence where appropriate. To attend Team meetings and record discussions/outcomes on epjs or internal systems 6. Order stationary and be responsible for follow up of orders to ensure delivery and correct receipt of stock for the team as required. 7. Support new staff, ensuring access to Digital Services and the relevant Trust Policies. 8. To contact Trust Estates and Facilities Department to report any faults or work that needs to be undertaken. 9. To arrange administrative cover for annual leave periods 1. To undertake any other reasonable duties as negotiated with the Administration and/or Clinical Manager. 2. To input data onto the electronic patient record system (epjs), registering patients, inputting KPI ( Key performance indicators), scanning and uploading documentation. To work closely with the Business Manager to monitor the processing of data and information, and check performance reports to ensure data quality of epjs records. 3. To ensure all of your required mandatory training is up to date 4. To complete the eRoster for the team. To manage petty cash 5. To undertake the monthly Health and Safety Inspection Checklist and Fire Warden checklist in liaison with the Business Manager. To be one of the Fire Wardens. To escalate Health & Safety Issues via the appropriate channels. To report all maintenance issues and ensure timely completion, following up when required. To ensure arrangements are in place for adherence to Health and Safety legislation and requirements on behalf of the Trust and integrated services. 6. To ensure compliance with agreed infection control policies and procedures, ensure all staff are aware of, and comply with IC within their own role, including adherence to prevention of infection. To be responsible for ensuring completion of all required Health and Safety assessments and documentation. 7. To be responsible for ensuring any communications are cascaded appropriately and in a timely way within the service, including sensitive and confidential information. 8. To receive regular supervision and appraisal of work performance. To undertake training and development as required in line with the responsibilities of the post and Trust policy and any other relevant training courses as agreed with the Business Manager.

Person Specification

Qualifications & experience

Essential

• Business Administrative qualification (NVQ3) and/or administrative experience

Desirable

• 1.Experience of working in an NHS environment

Qualifications

Essential

• 2.English and Maths GCSEs

Skills

Essential

• 3.Proficient audio/copy typing skills (atleast 55wpm)

Skills

Essential

• 4.Proficient in Microsoft 365 including teams, outlook, word and excel.

Experience

Essential

• 5.Experience of office systems and procedures

Desirable

• 3.Experience of electronic patient journey clinical system

Skills

Essential

• 6.Good verbal and written communication skills

Experience

Essential

• 7.Experience of working in a team environment

Desirable

• Experience of working with mental health patients

Person Specification Qualifications & experience Essential Business Administrative qualification (NVQ3) and/or administrative experience Desirable 1.Experience of working in an NHS environment Qualifications Essential 2.English and Maths GCSEs Skills Essential 3.Proficient audio/copy typing skills (atleast 55wpm) Skills Essential 4.Proficient in Microsoft 365 including teams, outlook, word and excel. Experience Essential 5.Experience of office systems and procedures Desirable 3.Experience of electronic patient journey clinical system Skills Essential 6.Good verbal and written communication skills Experience Essential 7.Experience of working in a team environment Desirable Experience of working with mental health patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

OPTIMA Mood Disorder Service

1st floor, Clinical Treatment Centre, The Maudsley Hospital, Denmark Hill

Camberwell, London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

OPTIMA Mood Disorder Service

1st floor, Clinical Treatment Centre, The Maudsley Hospital, Denmark Hill

Camberwell, London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen to join the friendly team at Combe Coastal Practice as a Patient Services Administrator.

This is a varied and rewarding front-line role where you will be the first point of contact for our patients, helping them to navigate and access the most appropriate services, both within and outside the practice.

We are looking for someone with a positive, can-do attitude, excellent communication skills and, most importantly, the ability to listen with empathy, patience and understanding. You will need to be confident dealing with a wide range of people and situations, while remaining calm, professional and approachable.

You'll be joining a friendly, close-knit team where colleagues support one another and work together to provide the best possible experience for our patients.

If you're looking for a rewarding and varied role where no two days are the same, and you'd like to make a real difference to patients and the wider practice team, wed love to hear from you. Come and join us!

Please be aware, a permanent contract may be offered to the right candidate.

Main duties of the job

To manage the flow of patients attending the reception desk, providing a friendly, professional and efficient service for appointments, prescriptions and general enquiries.

To answer and manage telephone calls appropriately, ensuring patients receive a professional, helpful and courteous service.

To process repeat prescription requests accurately and efficiently, following practice procedures and ensuring patient safety at all times.

To undertake a wide range of electronic, administrative and clerical tasks appropriate to the role, supporting the smooth and effective running of the practice.

To undertake other duties as required by the Patient Services Team Leader or Practice Management Team, recognising that responsibilities may vary in response to the practices changing workload, priorities and staffing requirements.

About us

With over 18,000 registered patients, Combe Coastal Practice is the largest GP practice in North Devon. Our main surgery is based in Ilfracombe, with branch surgeries in Combe Martin and Woolacombe, allowing us to provide care to patients across our local coastal communities.

We are a busy and well-established teaching practice, with a dedicated team of 12 GP Partners and 6 Salaried GPs, supported by strong Management, Nursing and Administrative teams.

At the heart of Combe Coastal Practice are our patients and our people. We take a truly patient-centred approach, always striving to ensure that our patients feel listened to, supported and cared for. We are proud to be part of the local community, and our connection to Ilfracombe, Combe Martin, Woolacombe and the surrounding areas means a great deal to us. We understand the importance of providing a friendly, accessible and compassionate service to the communities we are privileged to serve.

We are also proud of our close-knit, family-like team. We believe that supporting one another is just as important as supporting our patients. Our teams work closely together, sharing knowledge, helping each other through busy days and celebrating successes along the way. We value kindness, teamwork, respect and a willingness to step in and help wherever needed.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

£13.71 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

A1690-26-0003

Job locations

Combe Coastal Practice

The Medical Centre

St. Brannocks Road

ILFRACOMBE

Devon

EX34 8EG

United Kingdom

Combe Coastal Practice

The Medical Centre, Castle Street

Combe Martin

ILFRACOMBE

Devon

EX34 0JA

United Kingdom

Combe Coastal Practice

The Medical Centre

Beach Road

WOOLACOMBE

Devon

EX34 7BT

United Kingdom

Job description

Job responsibilities

Job Summary:

• To receive, assist and direct patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way
• To undertake a variety of administrative duties to assist in the smooth running of the practice
• To facilitate effective communication between patients, members of the practice team and other associated healthcare agencies.

Accountable to: General Practitioners (for medical matters)

Patient Services Team Leader (for admin matters)

Management Team (for all other matters)

KEY RESPONSIBILITIES:

• To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries.
• To ensure all telephone calls are managed appropriately and professionally.
• To ensure that repeat prescriptions are generated accurately and efficiently
• To carry out a full and wide range of electronic and admin tasks appropriate to the role
• Duties maybe varied from time to time under the direction of the Patient Services Team Leader or Management, dependent on current and evolving practice workload and staffing levels.

KEY COMPETENCIES:

• I.T literate with a sound knowledge of Microsoft Office and email handling
• Excellent administration skills with relevant work experience within an administration or secretarial team
• An awareness of confidentiality, diversity, and data security requirements
• Excellent verbal and written communication skills
• Good problem-solving skills, with good attention to detail
• Ability to recognise and manage challenging situations in a calm and professional manner.
• Ability to deal with people in distress in a calm and confident manner
• A flexible approach, good team player and good sense of humour

KEY TASKS:

Front Desk duties:

• Greeting and booking in of patients for surgeries and clinics.
• Dealing with patient enquiries efficiently and courteously.
• Process appointment requests
• Dealing with all telephone queries/requests from patients and acting as liaison with the Doctors/Nurses as necessary.
• Receive and sign for deliveries ensuring they are passed to the appropriate person in a timely way, particularly cold chain items
• Advising patients of relevant charges for private services
• Receiving specimens from patients ensuring all their details have been recorded whilst following Health & Safety policy.

General administration duties:

All administrative and electronic duties are to be carried out in an accurate and timely manner. These include, but are not confined to the following:

Communication

• Process appointment and home visit requests from patients ensuring sufficient information is recorded to assist the GP/Nurse
• Dealing with all telephone queries/requests from patients and other healthcare professionals and passing on accurate and precise messages as appropriate
• Signposting patients to the appropriate healthcare professional/service.
• Contacting patients as requested by GPs/nurses
• Communicate with patients via patient record text message

Prescriptions

Process repeat medication requests sent in by patients and pharmacies according to practice protocols. This includes:

• Checking and processing online, email and paper requests
• Collecting paper requests from the internal prescription mailbox
• Liaising with patients and pharmacies regarding queries and requests
• Ensuring that any queries are highlighted to the relevant GP

General Admin Duties

• Registering new patients following the Registration Protocol.
• Photocopying of notes and other information (in reception this includes: ensuring enough forms are printed or photocopied: consent forms, appointment card, change of details etc.).
• Changing details on SystmOne i.e., change of address, telephone numbers etc.
• Process queries to and from patients, GPs, and other healthcare staff
• Emailing of documents to patients and other agencies.

Scanning

• Ensure that all incoming and internal patient correspondence is scanned into the patient record and that relevant information is coded according to practice protocols
• Forward processed documents to the appropriate healthcare professional

Mail Handling

• Opening and distribution of practice internal and external post
• Open and process email correspondence

Additional administration duties:

These duties may also be required following appropriate training.

• Ensuring building security/premises at the end of the day and ensure the building is totally secured, internal lights off and alarm activated.

Secretarial Duties

• Provide a secretarial service for GPs including audio typing, processing electronic referrals and dealing with related queries

Summarising and coding

• Code medical data as appropriate
• Summarise patient records

Nurse clinics

• Maintain and monitor patient call and recall appointments
• Maintain and monitor chronic disease registers
• Manage and record national screening recalls and results
• Maintain and monitor immunisations call and recall appointments

I.T Support

• Carry out computer searches
• Carry out audits as requested
• Access and process email and online correspondence, queries and request
• Manage bulk patient text messaging / mailing

Registrations

• Process and deal with queries relating to patient registrations, patients leaving the practice and deaths via SystmOne Links

Other Information:

• Cover for other Admin team members may be required for sickness and annual leave.
• To carry out any other duties agreed between employee and the practice to ensure the smooth running of the practice.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the Staff Handbook, and the Practice Infection Control Policy, this will include:

• Using personal security systems with the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills
• Keeping own work areas and general/patient areas free from hazards.
• Reporting potential risks identified.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources
• Participate in audit where appropriate

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

NHS Pension Scheme:

The post holder will automatically be enrolled in the NHS Pension Scheme (subject to eligibility checks).

Job description Job responsibilities Job Summary: To receive, assist and direct patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way To undertake a variety of administrative duties to assist in the smooth running of the practice To facilitate effective communication between patients, members of the practice team and other associated healthcare agencies.Accountable to: General Practitioners (for medical matters)Patient Services Team Leader (for admin matters)Management Team (for all other matters)KEY RESPONSIBILITIES: To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries. To ensure all telephone calls are managed appropriately and professionally. To ensure that repeat prescriptions are generated accurately and efficiently To carry out a full and wide range of electronic and admin tasks appropriate to the role Duties maybe varied from time to time under the direction of the Patient Services Team Leader or Management, dependent on current and evolving practice workload and staffing levels.KEY COMPETENCIES: I.T literate with a sound knowledge of Microsoft Office and email handling Excellent administration skills with relevant work experience within an administration or secretarial team An awareness of confidentiality, diversity, and data security requirements Excellent verbal and written communication skills Good problem-solving skills, with good attention to detail Ability to recognise and manage challenging situations in a calm and professional manner. Ability to deal with people in distress in a calm and confident manner A flexible approach, good team player and good sense of humourKEY TASKS:Front Desk duties: Greeting and booking in of patients for surgeries and clinics. Dealing with patient enquiries efficiently and courteously. Process appointment requests Dealing with all telephone queries/requests from patients and acting as liaison with the Doctors/Nurses as necessary. Receive and sign for deliveries ensuring they are passed to the appropriate person in a timely way, particularly cold chain items Advising patients of relevant charges for private services Receiving specimens from patients ensuring all their details have been recorded whilst following Health & Safety policy.General administration duties:All administrative and electronic duties are to be carried out in an accurate and timely manner. These include, but are not confined to the following:Communication Process appointment and home visit requests from patients ensuring sufficient information is recorded to assist the GP/Nurse Dealing with all telephone queries/requests from patients and other healthcare professionals and passing on accurate and precise messages as appropriate Signposting patients to the appropriate healthcare professional/service. Contacting patients as requested by GPs/nurses Communicate with patients via patient record text messagePrescriptionsProcess repeat medication requests sent in by patients and pharmacies according to practice protocols. This includes: Checking and processing online, email and paper requests Collecting paper requests from the internal prescription mailbox Liaising with patients and pharmacies regarding queries and requests Ensuring that any queries are highlighted to the relevant GPGeneral Admin Duties Registering new patients following the Registration Protocol. Photocopying of notes and other information (in reception this includes: ensuring enough forms are printed or photocopied: consent forms, appointment card, change of details etc.). Changing details on SystmOne i.e., change of address, telephone numbers etc. Process queries to and from patients, GPs, and other healthcare staff Emailing of documents to patients and other agencies.Scanning Ensure that all incoming and internal patient correspondence is scanned into the patient record and that relevant information is coded according to practice protocols Forward processed documents to the appropriate healthcare professionalMail Handling Opening and distribution of practice internal and external post Open and process email correspondenceAdditional administration duties:These duties may also be required following appropriate training. Ensuring building security/premises at the end of the day and ensure the building is totally secured, internal lights off and alarm activated.Secretarial Duties Provide a secretarial service for GPs including audio typing, processing electronic referrals and dealing with related queriesSummarising and coding Code medical data as appropriate Summarise patient recordsNurse clinics Maintain and monitor patient call and recall appointments Maintain and monitor chronic disease registers Manage and record national screening recalls and results Maintain and monitor immunisations call and recall appointmentsI.T Support Carry out computer searches Carry out audits as requested Access and process email and online correspondence, queries and request Manage bulk patient text messaging / mailingRegistrations Process and deal with queries relating to patient registrations, patients leaving the practice and deaths via SystmOne LinksOther Information: Cover for other Admin team members may be required for sickness and annual leave. To carry out any other duties agreed between employee and the practice to ensure the smooth running of the practice.Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the Staff Handbook, and the Practice Infection Control Policy, this will include: Using personal security systems with the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills Keeping own work areas and general/patient areas free from hazards. Reporting potential risks identified.Equality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/professional development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources Participate in audit where appropriateCommunication:The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordinglyNHS Pension Scheme:The post holder will automatically be enrolled in the NHS Pension Scheme (subject to eligibility checks).

Person Specification

Qualifications

Essential

• GCSE grade A to C or equivalent in English and Maths.

Desirable

• NVQ 3 in Business Administration or similar qualification or relevant work experience

Experience

Essential

• Experience of working in a fast paced, high volume office environment.
• Experience of working with the general public in either a patient or customer facing role.

Desirable

• Experience in General Practice, within the wider NHS or within Public Services.
• Experience of working with SystmOne or other clinical software.
• Secretarial experience.

Person Specification Qualifications Essential GCSE grade A to C or equivalent in English and Maths. Desirable NVQ 3 in Business Administration or similar qualification or relevant work experience Experience Essential Experience of working in a fast paced, high volume office environment. Experience of working with the general public in either a patient or customer facing role. Desirable Experience in General Practice, within the wider NHS or within Public Services. Experience of working with SystmOne or other clinical software. Secretarial experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Combe Coastal Practice

Address

Combe Coastal Practice

The Medical Centre

St. Brannocks Road

ILFRACOMBE

Devon

EX34 8EG

United Kingdom

Employer's website

https://www.combecoastalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Combe Coastal Practice

Address

Combe Coastal Practice

The Medical Centre

St. Brannocks Road

ILFRACOMBE

Devon

EX34 8EG

United Kingdom

Employer's website

https://www.combecoastalpractice.co.uk/ (Opens in a new tab)

Job summary

This is an exciting opportunity to work as a Team Administrator within the Lambeth Community Mental Health Team for Older People. You will be expected to provide a comprehensive, efficient and effective secretarial and administrative service to the multidisciplinary team comprising the Team Manager, Consultant Psychiatrists, Community Nurses, Occupational Therapists, CBT Therapist and Psychology and Social Workers embedded within the team. You will be expected to work closely and collaboratively with other administrative colleagues to do this.

Main duties of the job

The administrative team in Lambeth CMHT currently consists of 2 members, who share tasks equally. The administrative team manages the documentation for the team, whilst also managing the team base, as well as resources that help the team function properly (e.g. IT queries, eProcurement queries, E-Roster management, letters for consultants- other staff manage their own correspondences, etc.).

About us

Benefits:

The Lambeth Older Adults CMHT is dynamic and has a supportive culture. Additionally, we want you to feel like you are part of a close knit team at SLaM. We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.

Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.

Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

Car lease,our staff benefits from competitive deals to lease cars

Accommodation,our staff benefits fromkeyworker housing available which is available on selected sites

NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£34,186 to £37,389 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NCL-8105367-MU

Job locations

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

United Kingdom

Job description

Job responsibilities

Key Responsibilities:

Administrative/Secretarial Support:

1. To provide comprehensive administrative support to members of the Community Mental Health Team (CMHT). This will include diary management, typing letters and reports when necessary, filing, distributing post, photocopying, sending e-mails, and ordering stock.

2. Ensure that any clinical letters and reports are typed and despatched promptly (within 72 hours), taking follow up action where necessary.

3. To be the main point of contact for the Team Manager and the Team, taking and passing on messages promptly.

4. To deal professionally with telephone enquiries, using initiative to take follow up actions when appropriate and, in a tactful manner, help to reassure patients who can be distressed and confused.

5. To be responsible where necessary for bringing urgent referrals to the attention of the appropriate member of staff.

6. Record referrals and contacts made by clinical staff. Create/amend entries and record all correspondence on the electronic Patient Journey System (ePJS) and extract information as and when required.

7. To organise regular team business meetings and review meetings, taking and circulating minutes and agendas to members of the team.

8. To minute meetings as required.

9. To ensure administrative cover for annual leave/study leave.

10. To organise the repair and maintenance of all machines and to ensure that appropriate records are maintained.

11. To manage the teams pool cars, ensuring insurance, tax etc. are up to date and all relevant paperwork is completed. Manage the team petrol card and the provision of parking permits (we do not have access to a Team Pool Car but this could be subject to change in the future).

12. To take part in regular Administrators' Meetings with the Business Manager to ensure continuity of a high standard of service and provision of information across the three boroughs.

13. Undertake any other reasonable duties as negotiated with the Team Manager and Business Manager.

14. To work in accordance with the Directorate Community Service and Administration Operational Policies.

Information/Performance Data:

1. To ensure that all Key Performance Indicator (KPI) information and data is inputted in a timely fashion to ePJS, scanning and uploading documentation. Ensure Trust data quality targets are maintained.

2. To maintain and/or create spreadsheets to capture required information and data in order to chart the progress of the Team and the work they undertake.

4. To pro-actively advise MDT members of gaps in information.

Training & Education:

1. To ensure that all of your required mandatory training is up to date.

2. To record appraisal, PDP, Fire Training, core training and professional registration details for all staff in the team on eRostering, the Trust manpower reporting system, ensuring that MDT staff are informed of any gaps and information is gathered and inputted. Target: 100%.

Finances/Budgets:

1. Order and distribute stock and non-stock supplies for the team ensuring appropriate use of resources within budgetary guidelines and financial constraints.

2. To be responsible for completing eRostering for the team regularly throughout the month and ensure that this is checked and signed off by the Team Manager at the due date each month.

Health & Safety:

1. Where necessary to jointly undertake monthly Health & Safety Audits and submit to the Business Manager.

2. To escalate Health & Safety issues via the appropriate channels.

3. To undertake appropriate training to be the nominated Health & Safety Champion and Fire Warden for the Team.

4. To report all maintenance issues and ensure timely completion, chasing if and when required.

5. To keep a record of all maintenance issues and requests.

6. To be the point of contact for clinical waste collections.

7. To ensure arrangements are in place for the adherence to Health & Safety legislation and requirements on behalf of the Trust and Integrated Services.

8. To ensure compliance with agreed Infection Control [IC] policies and procedures and ensure all staff are aware of and comply with IC within their own role including adherence to prevention of infection.

9. To be responsible for ensuring the completion, collation and timely submission of all Health and Safety assessments and documentation for the service.

Communication:

1. To be responsible for ensuring any communications are cascaded appropriately and in a timely fashion within the service, including sensitive and confidential information.

2. To ensure communications systems like mobile phones, pagers etc., are in working order, and address any issues or maintenance problems as they arise, keeping appropriate records.

Personal Specification

Each requirement will either be identified through the candidates application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable.

Qualifications

Essential Requirements

RSA III standard or equivalent experience of word processing including knowledge of Microsoft Office (Word/Outlook/Excel/Powerpoint) (A/I)

Excellent knowledge and use of English language, and excellent grammar, spelling and punctuation (A)

Typing speed of 60 wpm (minimum) (A/I)

Desirable Requirements

Degree level qualification

Willingness to learn existing and new computer software packages

Experience

Essential Requirements

Experience of dealing with a range of difficult or challenging situations both on the telephone and in person (A/I)

Courteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems (A/I)

Desirable Requirements

Experience of working in an NHS environment, within a framework of confidentiality, ideally in a community mental health setting

Knowledge / Skills

Essential Requirements

Ability to navigate databases and experience in preparing and maintaining spreadsheets (A)

Ability to work in an organised and logical manner with a systematic approach to work (A/I)

Ability to prioritise workload and work with minimal supervision and a flexible approach (A/I)

Thorough and close attention to detail (A/I)

Knowledge of Health & Safety within an office setting (A/I)

Ability to work under pressure and on own initiative (A/I)

Ability to take minutes (A/I) Desirable Requirements

Knowledge and understanding of medical terminology

Knowledge and understanding of electronic Patient Journey System (ePJS)

Job description Job responsibilities Key Responsibilities: Administrative/Secretarial Support: 1. To provide comprehensive administrative support to members of the Community Mental Health Team (CMHT). This will include diary management, typing letters and reports when necessary, filing, distributing post, photocopying, sending e-mails, and ordering stock. 2. Ensure that any clinical letters and reports are typed and despatched promptly (within 72 hours), taking follow up action where necessary. 3. To be the main point of contact for the Team Manager and the Team, taking and passing on messages promptly. 4. To deal professionally with telephone enquiries, using initiative to take follow up actions when appropriate and, in a tactful manner, help to reassure patients who can be distressed and confused. 5. To be responsible where necessary for bringing urgent referrals to the attention of the appropriate member of staff. 6. Record referrals and contacts made by clinical staff. Create/amend entries and record all correspondence on the electronic Patient Journey System (ePJS) and extract information as and when required. 7. To organise regular team business meetings and review meetings, taking and circulating minutes and agendas to members of the team. 8. To minute meetings as required. 9. To ensure administrative cover for annual leave/study leave. 10. To organise the repair and maintenance of all machines and to ensure that appropriate records are maintained. 11. To manage the teams pool cars, ensuring insurance, tax etc. are up to date and all relevant paperwork is completed. Manage the team petrol card and the provision of parking permits (we do not have access to a Team Pool Car but this could be subject to change in the future). 12. To take part in regular Administrators' Meetings with the Business Manager to ensure continuity of a high standard of service and provision of information across the three boroughs. 13. Undertake any other reasonable duties as negotiated with the Team Manager and Business Manager. 14. To work in accordance with the Directorate Community Service and Administration Operational Policies. Information/Performance Data: 1. To ensure that all Key Performance Indicator (KPI) information and data is inputted in a timely fashion to ePJS, scanning and uploading documentation. Ensure Trust data quality targets are maintained. 2. To maintain and/or create spreadsheets to capture required information and data in order to chart the progress of the Team and the work they undertake. 4. To pro-actively advise MDT members of gaps in information. Training & Education: 1. To ensure that all of your required mandatory training is up to date. 2. To record appraisal, PDP, Fire Training, core training and professional registration details for all staff in the team on eRostering, the Trust manpower reporting system, ensuring that MDT staff are informed of any gaps and information is gathered and inputted. Target: 100%. Finances/Budgets: 1. Order and distribute stock and non-stock supplies for the team ensuring appropriate use of resources within budgetary guidelines and financial constraints. 2. To be responsible for completing eRostering for the team regularly throughout the month and ensure that this is checked and signed off by the Team Manager at the due date each month. Health & Safety: 1. Where necessary to jointly undertake monthly Health & Safety Audits and submit to the Business Manager. 2. To escalate Health & Safety issues via the appropriate channels. 3. To undertake appropriate training to be the nominated Health & Safety Champion and Fire Warden for the Team. 4. To report all maintenance issues and ensure timely completion, chasing if and when required. 5. To keep a record of all maintenance issues and requests. 6. To be the point of contact for clinical waste collections. 7. To ensure arrangements are in place for the adherence to Health & Safety legislation and requirements on behalf of the Trust and Integrated Services. 8. To ensure compliance with agreed Infection Control [IC] policies and procedures and ensure all staff are aware of and comply with IC within their own role including adherence to prevention of infection. 9. To be responsible for ensuring the completion, collation and timely submission of all Health and Safety assessments and documentation for the service. Communication: 1. To be responsible for ensuring any communications are cascaded appropriately and in a timely fashion within the service, including sensitive and confidential information. 2. To ensure communications systems like mobile phones, pagers etc., are in working order, and address any issues or maintenance problems as they arise, keeping appropriate records. Personal Specification Each requirement will either be identified through the candidates application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable. Qualifications Essential Requirements RSA III standard or equivalent experience of word processing including knowledge of Microsoft Office (Word/Outlook/Excel/Powerpoint) (A/I) Excellent knowledge and use of English language, and excellent grammar, spelling and punctuation (A) Typing speed of 60 wpm (minimum) (A/I) Desirable Requirements Degree level qualification Willingness to learn existing and new computer software packages Experience Essential Requirements Experience of dealing with a range of difficult or challenging situations both on the telephone and in person (A/I) Courteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems (A/I) Desirable Requirements Experience of working in an NHS environment, within a framework of confidentiality, ideally in a community mental health setting Knowledge / Skills Essential Requirements Ability to navigate databases and experience in preparing and maintaining spreadsheets (A) Ability to work in an organised and logical manner with a systematic approach to work (A/I) Ability to prioritise workload and work with minimal supervision and a flexible approach (A/I) Thorough and close attention to detail (A/I) Knowledge of Health & Safety within an office setting (A/I) Ability to work under pressure and on own initiative (A/I) Ability to take minutes (A/I) Desirable Requirements Knowledge and understanding of medical terminology Knowledge and understanding of electronic Patient Journey System (ePJS)

Person Specification

Qualifications

Essential

• RSA III standard or equivalent experience of word processing including knowledge of Microsoft Office (Word/Outlook/Excel/Powerpoint)
• Excellent knowledge and use of English language, and excellent grammar, spelling and punctuation
• Typing speed of 60 wpm (minimum)

Desirable

• Degree level qualification
• Willingness to learn existing and new computer software packages

Experience

Essential

• Experience of dealing with a range of difficult or challenging situations both on the telephone and in person
• Courteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems

Desirable

• Experience of working in an NHS environment, within a framework of confidentiality, ideally in a community mental health setting

Knowledge / Skills

Essential

• Ability to navigate databases and experience in preparing and maintaining spreadsheets
• Ability to work in an organised and logical manner with a systematic approach to work
• Ability to prioritise workload and work with minimal supervision and a flexible approach
• Thorough and close attention to detail
• Knowledge of Health & Safety within an office setting
• Ability to work under pressure and on own initiative
• Ability to take minutes

Desirable

• Knowledge and understanding of medical terminology
• Knowledge and understanding of electronic Patient Journey System

Person Specification Qualifications Essential RSA III standard or equivalent experience of word processing including knowledge of Microsoft Office (Word/Outlook/Excel/Powerpoint) Excellent knowledge and use of English language, and excellent grammar, spelling and punctuation Typing speed of 60 wpm (minimum) Desirable Degree level qualification Willingness to learn existing and new computer software packages Experience Essential Experience of dealing with a range of difficult or challenging situations both on the telephone and in person Courteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems Desirable Experience of working in an NHS environment, within a framework of confidentiality, ideally in a community mental health setting Knowledge / Skills Essential Ability to navigate databases and experience in preparing and maintaining spreadsheets Ability to work in an organised and logical manner with a systematic approach to work Ability to prioritise workload and work with minimal supervision and a flexible approach Thorough and close attention to detail Knowledge of Health & Safety within an office setting Ability to work under pressure and on own initiative Ability to take minutes Desirable Knowledge and understanding of medical terminology Knowledge and understanding of electronic Patient Journey System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job summary

Spire Leicester Hospital have an exciting opportunity for a Registered Nurse to join the Oncology Department on a bank/flexible working basis.

Main duties of the job

Working within a highly supportive team you will provide care to patients with all types of conditions in Oncology. You will be provided with full mandatory training in this and will treat your own caseload of patients and make your own decisions as part of a wider team. You will also work alongside the consultants at the hospital providing exemplary care. To provide exemplary planned care for patients and assist in the management and organisation of care provision in Oncology Day Chemotherapy Centre. Care of cancer patients receiving Systemic Anti- Cancer Therapy(SACT). Assess patients' health and wellbeing across a complex and changing caseload of cancer patients. Assist in the delivery of care to meet individuals' health and wellbeing needs throughout the cancer treatment pathway. Provide and receive complex, sensitive or contentious information related to cancer patient care.

About us

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Job summary

Job Description Physiotherapist Guildford Hospital | Part-time | Bank | Ad-hoc Up to £26 per hour depending on experience

Main duties of the job

As a Physiotherapist, you will: Work across Inpatients and Outpatients and a range of musculoskeletal conditions and post-operative cases Be part of our multidisciplinary team of nurses, AHPs and consultants, supported by a regional Clinical Lead Help our patients achieve, maintain and recover to their aspired level of health and wellbeing Deliver excellent clinical care that's safe, effective, caring, well-led and responsive to patients' needs Be compliant with all governance standards and participate in clinical audit and quality assurance processes Enjoy protected CPD time and access to programmes and events by the Nuffield Health Academy

About us

Nuffield Health Guildford Hospital Nuffield Health Guildford Hospital provides high-quality healthcare working with leading Consultants to offer a range of services and treatments for preventing, diagnosing and treating a wide array of medical conditions and offer a wide range of complex surgery and services. We are proud to have received a "good" rating from the health care regulator, the Care Quality Commission (CQC). Our facilities include 49 en-suite patient bedrooms, 4 operating theatres, acute dependency and oncology units. We've been awarded the Macmillan Quality Environment Mark for cancer care and our Endoscopy service has achieved JAG accreditation. Our site is shared with an NHS Trust hospital, giving us access to their facilities. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit. The hospital is easily accessible from the A3 or M25 and we are located about 1.5 miles from Guildford town centre.

Job summary

Applications are invited to join our friendly, supportive team of cardio-thoracic anaesthetists, based at Leeds General Infirmary. This is a 10PA post covering cardiac theatres, cardiac ICU and cardiac Cath labs, with a 1 in 11 on-call commitment. The post will begin as soon as possible for a period of six months initially. It is an additional post, due to an increase in workload across the service.

Main duties of the job

Applications are invited to join our friendly, supportive team of cardio-thoracic anaesthetists. This is a 10 PA locum appointment. This post will be available from as soon as possible for a period of six months initially. The post will deliver 10 PAs supporting the anaesthetic team at the Leeds General Infirmary and St Jamess University Hospital Leeds. The post will be based at The Leeds General Infirmary. The successful applicant should hold accreditation in FRCA from the Royal College of Anaesthetists or equivalent. They should be on the Specialist Register or within six months of being admitted to the Register if currently in a training programme within the UK or have references which have been authorised by the Deputy Medical Director and Clinical Director. It would be suitable for applicants following the portfolio/CESR pathway. We have a strong track record supporting colleagues to achieve specialist registration via this route. Applicants should have established skills in cardiothoracic anaesthesia. Excellent communication and team working skills, a strong commitment to teaching and service development are essential.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

Date posted

08 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

002093

Job locations

Leeds General Infirmary

Leeds

West Yorkshire

LS1 3EX

United Kingdom

Job description

Job responsibilities

For questions about this job, contact:

Name: Tim Palfreman Position: Consultant Anaesthetist Email: [email protected] Phone number: 07730 279523

Consideration will be given to applicants who wish to work full or part time and those wishing to job share. Prospective applicants are encouraged to visit the hospital, which can be arranged by contacting:

Dr Claire Tordoff Clinical Director Theatres & Anaesthetics - [email protected]

Tel: 0113 3926672

Dr Anurag Vats Lead Clinician Theatres & Anaesthetics LGI - [email protected]

Tel: 0113 3926672

Dr Luke McMenamin Lead Clinician Theatres & Anaesthetics LGI - [email protected]

Tel: 0113 3926672

Dr Tim Palfreman Clinical Lead for Cardiac Anaesthesia LGI - [email protected]

Tel: 0113 3926672

INTERVIEWS IS PLANNED TO BE HELD ON: tbc

Why you should join our Team

We are a diverse, supportive team of 10 cardio-thoracic anaesthetists. Our work includes an interesting mixture of acquired and adult congenital heart surgery and cardiology. There are also opportunities to work outside cardio-thoracic anaesthesia for those who wish to maintain broader experience.

This post would suit someone who has completed UK specialist training in cardiac anaesthesia, or who is planning to follow the portfolio/ CESR pathway. We have successfully supported several colleagues to complete the portfolio/ CESR pathway in recent years.

Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

What you will bring to the role

Applicants must have established skills in cardiothoracic anaesthesia, along with excellent communication and team working skills. Commitment to teaching and service development are also essential. Experience of anaesthesia for adult congenital heart surgery is useful but not essential.

Please see the attached job description and person specification for further information about this vacancy.

Consideration will be given to applicants who wish to work full or part time and those wishing to job share. Prospective applicants are encouraged to visit the hospital, which can be arranged by contacting:

Dr Claire Tordoff Clinical Director Theatres & Anaesthetics Tel: 0113 3926672

Dr Anurag Vats Lead Clinician Theatres & Anaesthetics LGI Tel: 0113 3926672

Dr Luke McMenamin Lead Clinician Theatres & Anaesthetics LGI Tel: 0113 3926672

Dr Tim Palfreman Clinical Lead for Cardiac Anaesthesia Tel: 0113 3926672

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred Collaborative Fair Accountable Empowered

All our actions and endeavours will be guided and evaluated through these values

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Job description Job responsibilities For questions about this job, contact: Name: Tim Palfreman Position: Consultant Anaesthetist Email: [email protected] Phone number: 07730 279523 Consideration will be given to applicants who wish to work full or part time and those wishing to job share. Prospective applicants are encouraged to visit the hospital, which can be arranged by contacting: Dr Claire Tordoff Clinical Director Theatres & Anaesthetics - [email protected] Tel: 0113 3926672 Dr Anurag Vats Lead Clinician Theatres & Anaesthetics LGI - [email protected] Tel: 0113 3926672 Dr Luke McMenamin Lead Clinician Theatres & Anaesthetics LGI - [email protected] Tel: 0113 3926672 Dr Tim Palfreman Clinical Lead for Cardiac Anaesthesia LGI - [email protected] Tel: 0113 3926672 INTERVIEWS IS PLANNED TO BE HELD ON: tbc Why you should join our Team We are a diverse, supportive team of 10 cardio-thoracic anaesthetists. Our work includes an interesting mixture of acquired and adult congenital heart surgery and cardiology. There are also opportunities to work outside cardio-thoracic anaesthesia for those who wish to maintain broader experience. This post would suit someone who has completed UK specialist training in cardiac anaesthesia, or who is planning to follow the portfolio/ CESR pathway. We have successfully supported several colleagues to complete the portfolio/ CESR pathway in recent years. Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. What you will bring to the role Applicants must have established skills in cardiothoracic anaesthesia, along with excellent communication and team working skills. Commitment to teaching and service development are also essential. Experience of anaesthesia for adult congenital heart surgery is useful but not essential. Please see the attached job description and person specification for further information about this vacancy. Consideration will be given to applicants who wish to work full or part time and those wishing to job share. Prospective applicants are encouraged to visit the hospital, which can be arranged by contacting: Dr Claire Tordoff Clinical Director Theatres & Anaesthetics Tel: 0113 3926672 Dr Anurag Vats Lead Clinician Theatres & Anaesthetics LGI Tel: 0113 3926672 Dr Luke McMenamin Lead Clinician Theatres & Anaesthetics LGI Tel: 0113 3926672 Dr Tim Palfreman Clinical Lead for Cardiac Anaesthesia Tel: 0113 3926672 Please see the attached job description for further information about this vacancy. About Leeds Teaching Hospital NHS Trust Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond. Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Leeds

West Yorkshire

LS1 3EX

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Leeds

West Yorkshire

LS1 3EX

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job summary

We have an exciting opportunity for a Clinical Team Lead Administrator to join the team on a part time basis. The Clinical Team Administrator will provide essential administrative support to the multidisciplinary team across two Adult Mental Health Inpatient Wards: Northgate and Southgate

This role is key to ensuring the smooth day-to-day running of the service by managing administrative processes, maintaining accurate records, and supporting communication across the team. The post-holder will play a vital role in supporting the ward managers and in turn patient care by enabling clinical staff to focus on their professional responsibilities, ensuring timely and efficient service delivery.

You should have relevant and recent administration experience, the ability to work on your own as well as alongside the Senior TeamAdministrator.

Main duties of the job

• Provide comprehensive administrative support to clinical staff, including psychiatrists, nurses, occupational therapists, and psychologists.

• Manage and update patient records using electronic systems (Lorenzo), ensuring accuracy and confidentiality at all times.

• Schedule and coordinate ward meetings, patient reviews, and CPA meetings, including preparing and distributing agendas, taking minutes, and following up on actions.

• Handle incoming calls, emails, and correspondence, ensuring timely and professional responses or referrals to the appropriate team member.

• Assist with the processing of referrals, admissions, discharges, and transfers in line with trust procedures.

• Support data collection and reporting for audit, quality improvement, and performance monitoring purposes.

• Work collaboratively with other administrative and clinical colleagues to support service continuity and patient care.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job summary

An exciting opportunity has arisen for two Band 5 Higher Assistant Psychologists to join the Durham and Darlington Crisis Service. One of the posts will be based with the Durham Crisis Team at Lanchester Road hospital and the other with the Darlington Crisis Team at West Park Hospital. The role requires someone who is experienced, enthusiastic and highly motivated.

These are permanent posts working Monday to Friday 08:00-16:00, requests for condensed hours across 4 days will be considered.

The successful candidates will have a degree in Psychology and must possess excellent communication skills. Previous experience of working as an Assistant Psychologist and delivering psychological interventions to people experiencing mental health difficulties is essential.

The nature of the role means that driving is essential. However, the successful applicant may be required to work across the Durham and Darlington Crisis Service depending on the service need.

For informal enquiries, please contact Dr Nina Tye, Psychological Professions Lead for DTV Crisis and Liaison Services via email [email protected].

Main duties of the job

The successful applicants will join a very welcoming MDT in the provision of compassionate, trauma informed care to individuals in need of Crisis Home-Based treatment (as an alternative to hospital admission). The post offers applicants an opportunity for direct and indirect psychological work. The post holder shall work under the supervision of an experienced Applied Psychologist in supporting the co-creation of MDT formulations and further assessment where needed to inform care planning. The successful candidate will support the implementation of reasonable adjustments for neurodivergent service users (e.g. those with ADHD and/or who are autistic). Delivery of brief psychologically informed interventions and further development of safety plans are a key part of the role. There may also be opportunities for audit and service evaluation as well as protected time for professional development. Delivery of training across the service will also be a key part of the role.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.