Job description

Job responsibilities

OVERALL PURPOSE: To utilise specialist skill and knowledge in providing a high level of practical and emotional care. Provide support to patients and their families who are in the last year of life and whose preferred place of care is home.

JOB PURPOSE: The HCA will assist in the identification of health needs and participate in the delivery and evaluation of care that meets the needs of the designated patient caseload. Working in partnership with a range of health care professionals they will undertake a range of delegated tasks that include:

· Supporting admission/discharge of patients

· Provide care to enable patients to remain at home

· Bereavement support

CLINICAL CARE

· Under the direction of the healthcare professional, participate in the assessment, admission and discharge and handover of patients.

· Assist in the management of continence including catheter drainage, stoma care and incontinence garments.

· Provide support and assistance to professionals in the implementation of plans of care for individual patients.

· Assist with washing, bathing, showering, dressing, undressing, hair and oral care as part of 72-hour care package.

· Recognise when patients’ symptoms or general well-being has changed and report to nurse in charge.

· Monitor and report pressure area concerns.

· Respond appropriately to clinical emergencies to ensure the patient receives appropriate care.

· Ensure the safe handling and mobilisation of patients and when necessary to assist in the transportation of patients.

· Chaperone patients to and from home/hospital/hospice following assessment by a registered nurse, to maintain patient safety.

· Care for the body after death and support family members/carers appropriately.

· Respond to patient requests for non-clinical information to improve communication.

· Facilitate an effective and efficient handover of patients between each community service.

· Provide practical comfort, care and support to patients, carers, and families. Ensure that patients receive high quality clinical and personal care and a good patient experience, having regard for their customs, religious beliefs, and doctrines.

· Recognise the patient’s right to privacy, dignity and confidentiality, showing due regard for the patient’s property.

· Act as an advocate for patients to ensure a patient-orientated approach to the delivery of care.

PSYCHOLOGICAL CARE

· Lead the ‘what matters to me’ conversations with patients and families incorporating PPD discussions and ensuring information is passed on to appropriate health care professionals involved in care.

· Provide comfort and support to patients, carers, and family, including bereavement support.

· Ensure Trinity community nursing service is represented in a professional and compassionate manner.

· Work alongside Clinical Psychologist/ Linden Centre/Clergy to ensure psychological needs of patient and family are met.

· Report/ Discuss any safeguarding concerns to adult safeguarding lead.

MANAGEMENT OF DESIGNATED COHORT OF PATIENTS

· Support the transfer of information via Team leader/ CNS manager at shift handover regarding patient’s progress.

· Attend and actively participate in care planning meetings, case conferences and Complex MDT neighbourhood meetings.

· Ensure all essential information is collated on EMIS for your designated cohort of patients.

· Record a summary of care at agreed designated times.

· Report any concerns back to nurse in charge.

· Take responsibility for the organisation of care and support to patients and families, following the plan of care outlined by qualified lead nurse.

· Accommodate a flexible work shift pattern covering a 24-hour rota.

GENERAL RESPONSIBILITIES

· To undertake all mandatory training as required by Trinity hospice and palliative care services.

· Participate in appropriate in-service training as and when required.

· Maintain the strict confidentiality of all information acquired especially regarding patients and staff.

· To ensure all documentation is contemporaneous, clear, and accurate and plans of care are updated in accordance with the needs of the patient.

· To undertake an appraisal and personal development review annually, and through self-development continuously update and improve knowledge and competencies.

· To be a co-operative and supportive member of the Trinity staff team, ensuring that all members are aware of any issues in the post holders’ workload, which may affect other members of the Trinity team.

· Act in accordance with Trinity hospice values and associated behaviours.

· To support volunteers utilised in your area and to develop working relationships providing regular feedback on their performance.

· To take responsibility for being up to date with current policies and procedures and to adhere to these.

· Attend staff meetings

· Promote best practice in relation to health and safety.

· To always promote the Hospice philosophy and uphold Trinity’s core values.

· Make use of available opportunities to extend clinical and professional knowledge.

· Develop and maintain communication skills at a high level when speaking to patients, families, and other health care professionals.

· Maintain personal development plan.

This job description is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the service.

Person Specification

Qualifications

Essential

• English language GCSE Grade C or above or Equivalent
• NVQ 2 or equivalent experience

Desirable

• IT competency qualification and/or use of EMIS

Personal Attributes

Essential

• Pleasant, warm personality with a kind and sympathetic attitude
• Self motivated
• Demonstrate a commitment to caring for people
• Ability to adjust to change
• Flexibility regarding working rota
• UK Driving license and access to car
• Commitment to the vision, values, and objectives of Trinity Hospice
• Ability to work unsociable hours

Knowledge, Skills & Abilities

Essential

• Able to communicate well verbally and in writing
• Ability to follow instructions
• Basic IT skills including Word (e.g., able to log-in, use email, check calendars etc., and log out)
• Able to physically carry out duties of this role (see Job Description)
• Able to follow instructions and use own initiative
• Willingness to learn new tasks, procedures, or methods

Other

Essential

• Willingness to work unsocial hours
• A flexible approach to working patterns

Experience

Essential

• Three years experience in health care setting
• Have ability to establish good working relationships and works well in a team

Desirable

• Community experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Trinity Hospice

Address

Low Moor Road

Blackpool

Lancashire

FY2 0BG

United Kingdom

Employer's website

https://www.trinityhospice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• A team player with excellent communication skills, compassion and a good bedside manner along with excellent practical, problem solving and decision-making skills
• Enthusiastic and motivated
• Diligent
• Ability to develop effective working relationships on an individual, multi-professional and team basis with all levels of staff
• Ability to travel

And will undertake:

• Patient consultations at home and within the surgery
• Physical examinations
• Diagnosis and treatment of illnesses/ailments
• Health education
• Relevant administration
• Liaising with other healthcare professionals and/or hospitals

Person Specification

Experience

Essential

• Experience in general practice and working in multi-disciplinary team

Desirable

• Experience of using SystmOne
• Experience with Primary Care interfaces such as AskmyGP, Footfall, AccuRx.
• Experience of telephone and video consultations

Qualifications

Essential

• Holder of MBBS or MBChB or BMedSci
• Certificate of Completed Training or pre-decessor
• GMC registration
• On medical performers list
• work permit if applicable

Desirable

• Experience of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH

United Kingdom

Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for detailed job description and main responsibilities.

Person Specification

Qualifications

Essential

• qualification - doctorate in clinical/counselling psychology or accredited psychological therapist in a NICE recommended talking therapy e.g., accredited CBT therapist, accredited CAT therapist.
• Relevant registration (HCPC, BABCP)

Desirable

• Completion of further post qualification training within psychological therapies (e.g., CAT, CBT, EMDR etc.).

Experience

Essential

• Demonstrable significant post-qualification experience of specialist psychological work with adults with complex needs within a secondary care setting and MDT
• Demonstrable experience of providing clinical supervision and consultation to psychologists, psychological therapists, or other core health professions and non-therapists
• Experience of leadership (e.g. clinical leadership, teaching/training, leading service development, chairing meetings)

Knowledge

Essential

• Understanding of a trauma informed approach to distress and the value and purpose of therapeutic relationships as a tool for intervention
• Understanding of the national guidance, and policy directives in relation to the development and delivery of psychological therapies within community services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Wigan CMHT

Claire House

Phoenix Way

WN3 4NW

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative experience, excellent typing skills and telephone manner.

Please refer to the attached job description for the full details on the responsibilities and person specification

Previous Applicants need no apply.

Person Specification

Knowledge and Skills

Essential

• Experience of using Microsoft Office
• Excellent customer service skills
• Excellent typing skills

Desirable

• Experience of working in a busy reception environment.
• Minute Taking

Training, Qualifications and Registration

Essential

• Maths and English GCSE C Grade or grade 4 or equivalent
• NVQ Level 2/RSA 2 or equivalent

Experience

Essential

• Transferable customer care and reception skills
• Admin Experience

Desirable

• Admin experience/NHS experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Britton House

Britton Farm, High Street

Gillingham

ME7 1AL

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more.

The department of Clinical Neuropathology provides high-quality UKAS accredited diagnostic services and conducts research into disease of the nervous system. A wide range of CNS and PNS specimens are handled. Services include diagnosis of tumours as well as other pathologies on Pituitary biopsies, Cerebrospinal fluid (CSF), Muscle and Nerve biopsy,Intra-Epidermal Nerve Fibre Density analysis (IENFD), Epilepsy surgery and supporting comprehensive Neuro Molecular Genetic testing. The department provides autopsy examinations and forensic neuropathology, particularly for head injury and co-ordinates research projects and teaching courses in traumatic neuropathology. The department also provides clinical diagnosis for the Centre for Nervous Tissue Bio-Resource (Brain Bank) for neurodegenerative disease.

Duties and Responsibilities

• Responsible for a specialist area, providing specialised technical scientific services and communicating complex information that will aid and determine clinical diagnosis.
• Contribute to the development of specialist investigations, identifying better ways of working and finding efficiencies in service delivery.
• Manage day-to-day staffing with the Operations Manager to ensure all resourcing needs are met, manage workflow and relevant training to meet turnaround times, cover bench work and where required supervise others as part of early or late or weekend shifts.
• Take part in other activities such as audits, training, and potentially clinical trials as required.

Key Responsibilities

• Analyse samples in line with local Standard Operating Procedures (SOPs) including but not limited to recording results and necessary action on the Laboratory Information Management Systems (LIMS), ensuring all Information Governance (IG) requirements are met.
• Maintain standards of conduct required by the HCPC to practice as a registered Biomedical Scientist.
• Provide technical advice to clinical colleagues as required and within limits of competency.
• Participate in the strategic development and service improvement of the analytical service, be responsible for the implementation of new techniques, equipment, and tests, as directed including all verification and validation work. Where necessary this will include analysing clinical trial samples.
• Ensure all incidents and events are correctly reported by junior staff in Q-Pulse quality management database and other relevant software and support them in learning quality procedures and investigations.
• In conjunction with the Quality team, monitor, report and action errors, hazards, and incidents logged in the CAPA module of Q-Pulse. This may include taking part in investigations of incidents and providing expert insight into making improvements based on outcomes.
• Participate in appropriate clinical audits as required and directed.
• Monitor, and report on EQA and IQC procedures and be responsible for correcting problems that have been identified.
• Ensure compliance with all regulatory and quality requirements of regulatory directives, accreditation bodies, and local management including: Care Quality Commission UKAS ISO 15189 Synnovis policies and SOPs Any other body in area of responsibility. Provide supervision for all employees, including participating in early, late and weekend shifts if necessary and as required.
• Line manage employees, as required. This includes delivering all aspects of people management, such as recruitment, performance management, absence management, learning and development, employee health and wellbeing.
• Encourage junior employees in their scientific expertise, knowledge and professional development, including the safe use of highly complex and sensitive equipment.
• Develop, prepare, write, and review relevant documents, including SOPs, COSHH and risk assessments in line with the ISO 15189 standard.
• Demonstrate ongoing laboratory-based competency against training plans.
• To educate, train and involve the laboratorys staff in quality principles and practice.
• Ensure that all Synnovis policies and procedures are implemented and maintained.
• Demonstrate professionalism, patience and empathy when explaining complex subjects, and in particular when communicating with people who do not share same level of knowledge or understanding.
• Attend, and where required, chair regular departmental meetings and contribute to effective communication within the department.
• Work closely with Operations Manager to ensure stock inventory compliance.
• Deputise for the Operations Manager including attendance at meetings, as required.
• Take part in CPD activities to ensure that your practices and knowledge are always relevant and up to date to your specific area.

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guys & St Thomas NHS Foundation Trust and Kings College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

Kings College Hospital Foundation Trust is one of the UKs leading NHS Foundation Trusts in specialist teaching. Kings has various divisions including Neurosciences, Haematology, Cancer and Cardiovascular sciences, where there are unlimited opportunities to develop and perfect your career.

Over the last 170 years, Kings has delivered nothing but world class service to all its patients from deprived communities as well as some of the wealthiest in London.

Person Specification

Qualifications

Essential

• BSc (Hons) IBMS accredited degree or equivalent
• HCPC State registration as a Biomedical Scientist
• Specialist portfolio in relevant discipline or equivalent experience (if HCPC Registration via IBMS Portfolio route) or FIBMS
• MSc, FIBMS or equivalent experience in a similar role
• Evidence of ongoing Continuous Professional Development (CPD)

Desirable

• Quality or Management qualification
• Willing to work towards higher levels of professional practice
• IBMS membership

Experience

Essential

• Leadership qualities with experience of coaching, co-ordinating and managing a team
• Experience of supervising junior employees
• Significant demonstrable discipline specific practical experience
• Experience in the education of physiology, pathology, and scientific principles relevant to specialism
• Experience in and ability to supervise analysis, interpretation and technical validation of routine, complex and specialist results
• Lead in area of special interest and expertise in one or more areas of the laboratory, for example Quality, Health & Safety, Training or IT

Skills & Knowledge

Essential

• Advanced working knowledge of histological, immunocytochemical and cryotomy techniques.
• Advanced working knowledge of processing muscle samples and muscle histochemistry/ICC staining.
• Well-developed physical skills, demonstrable ability to use precision equipment and consumables
• Manage the resolution of troubleshooting activity for highly technical and precision equipment and assays
• Ability to manage effectively in a changing dynamic environment with multiple conflicting priorities
• Ability to maintain focus and concentration for extended periods of time
• Knowledge of the correct policies and procedures to implement in relation to quality systems, with reference to ISO/UKAS

Desirable

• Good awareness of current issues within pathology locally and nationally.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Synnovis Analytics

Address

Kings College Hospital

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

http://www.synnovis.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide a highly specialised technical service in the design, manufacture and quality assurance of complex fixed restorative dental devices, including crown and bridge restorations, implant-supported prostheses and advanced aesthetic restorations.

Manufacture highly complex patient-specific dental devices using conventional and digital techniques, ensuring compliance with departmental protocols, professional standards and current legislation.

Lead the implementation, development and optimisation of digital workflows within the Fixed Restorative Laboratory, ensuring the safe integration of CAD/CAM technologies into routine service delivery.

Work closely with Consultants and Dental Care Professionals to interpret prescriptions and treatment plans, providing specialist technical advice regarding restoration design, materials selection and manufacturing techniques.

Monitor and adjust work priorities in conjunction with Consultants and senior colleagues to respond to changing clinical demands, ensuring agreed turnaround times and service standards are maintained.

Be accountable for own professional actions and work within the standards of proficiency, codes of conduct and professional guidelines relevant to Dental Technicians.

Apply advanced knowledge of dental anatomy, occlusion, dental materials science and digital manufacturing techniques in determining the most appropriate technical solution for individual patient prescriptions.

Be responsible for the safe use, maintenance and routine quality assurance of specialised laboratory equipment including CAD/CAM systems, laboratory scanners, milling units, furnaces, digital design software and associated manufacturing technologies.

Ensure all laboratory records, prescriptions and legal documentation relating to patient-specific dental devices are completed accurately and maintained in accordance with Trust policy, GDC standards and UK Medical Device Regulations.

Participate in cross-site working where required to support the delivery of Dental Technology Services across King's College Hospital NHS Foundation Trust. Assist in the management of workload, quality assurance, stock control and the efficient day-to-day operation of the Fixed Restorative Laboratory.

Participate in audit, service evaluation and data collection to support service improvement, quality assurance and governance.

Undertake any other duties appropriate to the grade of the post as requested by the Head of Maxillofacial Services & Dental Technology.

Be responsible for the development, implementation and optimisation of digital workflows within the Fixed Restorative Laboratory, supporting service innovation and continuous improvement.

Person Specification

Education and Qualifications

Essential

• BSc Dental Sciences / Technology (or equivalent)
• Post graduate HND / University Professional Diploma in Maxillofacial Prosthetics and Technology (2 years)
• MPT Vocational training and/or Masters MFPR
• Membership of the I.M.P.T. Registered as an MPT with the relevant professional body (Healthcare Scientists), GDC registration

Desirable

• MSc Maxillofacial Prosthetic Rehabilitation
• Advance Certificate in a Dental speciality
• Teaching Certificate / Diploma

Knowledge and Experience

Essential

• Evidence of CPD
• Post graduate vocational training and work experience in a cranio-maxillofacial Unit - Hospital NHS Trust
• Experience of working in a multi-disciplinary medical-dental team environment
• Experience of the daily management of a defined work area
• Able to present information effectively, clinical and technical audit
• To be able to operate 3 D planning equipment (CMF-ProPlan Surgicase-Syntes, Mimics

Desirable

• Experience in the management of the Oculoplastic patient
• Minimum of 2 years post-graduation vocational training to MSc level or equivalent
• Experience with clinical audit

Skills and Comptencies

Essential

• Good oral and written communication skills
• Demonstrates a positive approach to customer care
• Able to self motivate and work on own initiative
• Able to organise and prioritise workload and work to deadlines
• Flexible approach to working practice, evidence of responding to service, education and research development needs

Desirable

• Able to produce effective written reports
• Able to evaluate complex information
• Effective oral presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Kings College Hospital

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main responsibilities of the job

• Play an integral role in establishing, delivering and evaluating specialist weight management support for patients receiving obesity management medications (GLP-1 analogues).
• Contribute to the dietetic care of people under the bariatric surgery pathway.
• Use advanced behaviour change techniques and motivational approaches to support patients in achieving sustainable lifestyle changes.
• Facilitate group education for patients (including online interventions)
• Actively contribute to multidisciplinary team meetings, providing expert dietetic input to support patient-centred care planning
• Work collaboratively with colleagues across the multidisciplinary team to ensure safe, effective, and evidence-based management of patients living with obesity.

Please see the following attached documents for detailed description of the roles and responsibilities of this post: Job description and Person specification

Person Specification

Education and Qualifications

Essential

• BSc / Post graduate diploma in Nutrition & Dietetics
• Current HCPC registration

Desirable

• Relevant post graduate course/study days
• Non-medical prescribing qualification

Knowledge and Experience

Essential

• Significant and wide ranging experience in the dietetic management of obesity
• Evidence of continuing professional development
• Knowledge of dietetics within the NHS
• Experience of undertaking clinical audit
• Experience in the clinical supervision of students
• Experience of multidisciplinary team working

Desirable

• Experience of clinical research
• Experience of providing line management
• Formal teaching/lecturing experience

Skills and Competencies

Essential

• Good oral and written skills with people from a wide variety of backgrounds
• Motivational and counselling skills
• Presentation skills and ability to work autonomously with individuals and groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Denmark Hill

Department of Nutrition and Dietetics

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

Opening up/locking up of practice premises and maintaining security in accordance with practice protocols

Maintaining and monitoring the practice appointments system

Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on information

Filing and retrieving paperwork

Processing repeat prescriptions in accordance with practice guidelines

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Clearing and re-stocking of consulting rooms as required

Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

Ordering, re-ordering and monitoring of stationery and other supplies

Dealing with clinical waste

Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy

Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English.
• Computer Literate/Keyboard Skills

Desirable

• Understanding of safeguarding for adults and children.

Experience

Desirable

• Experience of working in a General Practice or NHS
• Customer service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Eric Moore Partnership Medical Practice

Address

Medi Centre

Tanners Lane

Warrington

WA2 7NJ

United Kingdom

Employer's website

https://ericmoorepartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

Early access to Psychological Therapies and Physiotherapy

Competitive annual leave allowance

Car leasing scheme

NHS pension scheme

Free eye tests

Money saving options through our salary sacrifice scheme

Discounts on major high street retailers and restaurants

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Person Specification

Qualifications

Essential

• NVQ level 3 qualification or equivalent in Health and Social Care or equivalent experience.

Desirable

• Teaching or training qualification.
• Therapeutic Intervention courses.

Experience

Essential

• Knowledge of universal children's services.
• Experience of working with people with mental health needs.

Desirable

• Experience of working with children and young people.
• Experience of delivering therapeutic interventions
• Experience in delivering training and group work

Skills

Essential

• Sound organisational and time management skills
• Sound verbal and written communication skills
• Ability to work independently and collectively
• Ability to work autonomously and use own initiative
• Excellent interpersonal skills
• Sound knowledge of Child Care legislation and Safeguarding
• Good understanding of child and adolescent development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Horncastle Connect

81 Foundary Street

Lincoln

LN9 6AG

United Kingdom

Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will join the existing team of consultants and will participate in the on-call rota.

Overall responsibilities include the co-ordination and delivery of the strategic and operational aspects of the Urology Services across Sunderland and South Tyneside and the wider sub-regional catchment area. These will reflect National and Local priorities including the strategic direction of STSFT and the Directorate of Urology.

The post holder is expected to possess CCT or equivalent and to be on the GMC Specialist Register at the time of taking up the post.

The post holder is expected to attend Directorate meetings and take part in Audit and Clinical Governance. Audit takes place monthly on a rolling half day. The post-holder will undergo annual appraisal, as do all medical staff in the Directorate. The post holder will also be expected to develop the Service in keeping with National guidance.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Experience

Essential

• Full general ENT surgical training with experience of general Urology with sub-specialty expertise in prostate and bladder
• Understanding of the NHS, Clinical Governance process and resource issues
• Evidence of organisational, management and time management skills
• Experience of supervising junior medical staff
• Experience of participation in undergraduate and postgraduate teaching
• Ability to teach clinical / technical / practical skills

Desirable

• Fellowship in the area of subspeciality interest
• Evidence of management and administration experience and understanding management goals
• Management course and / or certificate
• Qualification in medical education

Qualifications

Essential

• Primary medical qualification
• Full GMC registration
• Entry onto the GMC Specialist Register or eligibility for entry within six months of the date of the AAC [there is flexibility with the 6-month period with Executive Medical Director approval]

Desirable

• Higher professional degree, MD, PhD or equivalent

Personal Attributes

Essential

• Alignment with the Trust core values and behaviours.
• Flexible approach to service delivery and committed approach to development.
• Committed to share in professional, managerial and teaching responsibilities necessary to fulfil the obligations of the Directorate, to the Trust and its workforce.
• Ability to communicate effectively with patients, relatives and healthcare workers and other agencies
• Evidence of understanding of and adherence to principles of Good Medical Practice set out by the GMC

Audit and Research

Essential

• Ability to apply research outcomes to clinical practice
• Involvement in quality improvement measures
• Ability to undertake multi-disciplinary audit / audit in specialty area
• Good presentation skills
• Experience of clinical research

Desirable

• Undertaken research with published papers in refereed journals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Have advanced keyboard skills to be used to provide accurate timely referrals/letters, processing via audio typing.

Responsible for accurate filing, both physically and electronically, of patient information in a timely manner.

Manage the non NHS work ensuring that this is completed in line with GDPR regulations including e-mails, insurance forms, DWP applications and private letter requests.

Deal with telephone queries, using initiative, and judgement on necessary action to be taken, and dealing sensitively with distressed callers. Chasing outstanding pathology and radiology results/reports.

Liaise in a professional manner with patients, relatives, carers, colleagues, clinicians, GPs and other professionals.

Manage time effectively to ensure that work is completed within timescales.

Plan day to day working using initiative to prioritise workload/amend work planning to meet service requirements.

Process incoming and outgoing correspondence for the service, ensuring urgent action is taken where appropriate, i.e. abnormal investigation results, urgent referrals.

Will be responsible for chronic disease management ensuring that patients on these registers are regularly monitored in line with clinical protocol.

Competent use of computer systems for entering and retrieving patient information.

Service Management

Review and deal with all incoming mail on a daily basis analyse and implement immediate action for urgent matters.

Ensure patient notes are kept up to date and relevant correspondence filed.

Ask for advice and report any difficulties to an appropriate team member.

Service Improvement

To ensure that improvements and adjustments agreed to working practices are implemented and taken forward.

Suggest improvements found in daily used procedures to aid service delivery.

Act as a key point of contact for relevant team.

Communicate effectively and establish a good working relationship with a wide range of people, to include GPs and clinical staff, Senior Managers, peers, patients and outside agencies, i.e. Consultants and Hospital Staff.

Exercise tact, diplomacy and sympathy when dealing with patients and their relatives.

Ensure that any barriers to interpretation are dealt with, for example, checking with medical staff when dictation is unclear.

Type confidential, highly sensitive letters, medical reports to a high degree of accuracy and ensure prompt distribution to relevant parties.

Keep a record of activity, i.e. diary and personal journal.

Confidentiality should be considered at all times in any communication whether written or oral.

Attend team meetings when requested to do so.

Responsible for monitoring and maintaining standard office conditions. Reporting of general faults, loose plugs, fused bulbs, and specific office equipment.

In accordance with organisational policy, plan, prepare and take an active part in the Personal Development Review (PDR) process.

With the line manager/medical secretary, formulate a personal development plan, and act on areas of training identified to develop and improve professional knowledge within the role.

Record and keep a personal journal of development and training activities undertaken, in preparation for the PDR process.

Process and file patient correspondence using both physical and electronic systems in compliance with agreed policies and procedures.

Take responsibility for all medical records within the department and ensure their safe return to the Medical Records Library and/or relevant Medical Secretary.

Maintain confidentiality of information at all times and adhere to the Data Protection and Access to Health Records Acts.

Undertake training and effectively use the full range of computer packages available within a GP practice Clinical System. This includes using the hospital patient data base (Myrddin), intranet, e-mail, Microsoft word, Excel, Powerpoint, Oracle (Procurement System).

Person Specification

Qualifications

Essential

• GCSE Grade 1 to C in English and Maths

Desirable

• Excellent keyboard and IT skills

Experience

Essential

• Excellent keyboard and IT skills

Desirable

• Experience of working in medical industry

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Coach & Horses Surgery

Pentre Road

St. Clears

CARMARTHEN

Dyfed

SA33 4AA

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Operational & Support Services.

To provide an effective contribution to the Depot Make Ready Team function by ensuring that:

Vehicles and equipment are clean andready to meet the stated daily operational requirement with emphasis on

The mechanical condition of the vehicle and its roadworthiness.

The correct scale of stocking of clinical equipment and consumables.

All Make Ready quality standards set by the Trust are met.

The deep cleaning programme for vehicles is coordinated with the vehicle servicing schedule.

Any requests for the operational movement of vehicles and equipment is undertaken.

The buffer store is adequately stocked and refurbished.

Vehicle Maintenance.

To assist Fleet Services in maintaining the operational serviceability of the vehicle fleet by undertaking vehicle inspection and minor running repairs to vehicles.

Operational Response.

To contribute to:

The daily provision of sufficient staff to undertake the Make Ready function.

The provision of an on call capability in support of the Make Ready function.

Health and Safety at Work.

Compliance with HSE requirements in the use of all equipment and materials applicable to the Make Ready function.

Communications.

To ensure effective communications with staff and their representatives. Identify and minimise interpersonal conflict.

Reports

To make reports as directed or as may be required on matters relevant to the Make Ready function such as:

Personal accidents whilst on and off duty.

Injuries sustained whilst at work.

Loss or damage to Service vehicles and equipment.

Abuses of the Service.

Reporting of any hazardous, dangerous or defective equipment, premises or practices.

Effort and Environmental Factors

The pattern of work is unpredictable and interruptions can arise frequently during the shift.

The work takes place in an open garage environment which is susceptible to extreme conditions of temperature.

The physical requirements of the job include lifting and carrying supplies. Physical effort is required to wash vehicles and protective clothing is issued.

The post holder is exposed to unpleasant smells, temperature, weather, bodily fluid on a day to day basis several times a shift.

Additional Duties

Perform such duties of either a higher or lower rank as may be reasonable from time to time.

To ensure adherence to Health and Safety at Work Act.

To ensure adherence to directions as published in Routine Instructions.

To develop oneself within the job and be proactive in identifying own professional development needs.

To contribute towards the development and review of the training needs of own peers and colleagues.

To provide professional advice and assistance in training of Trust employees as appropriate.

Attend any course the Service deems necessary for individual and/or organisational development.

Perform any other reasonable duties as may be assigned from time to time by your Line Manager.

To ensure adherence to the Trusts Disciplinary and Grievance Procedures.

To take part in the Trust's Appraisal Scheme as an appraisee.

To attend meetings and conferences to represent the Trust when requested.

To maintain confidentiality at all times.

To participate in major incidents and relevant exercises as required.

NB. This job description identifies the major aspects of the post, but will be subject to review from time to time in light of the development of the Trust

Person Specification

Experience

Essential

• Experience of stock taking
• Experience of driving a variety of vehicles
• Effective communication skills
• Full UK driving licence including full category C1 entitlement

Visa Status

Essential

• Must be able to work in the UK without the need for sponsorship

Qualifications

Essential

• Good standard of general education minimum of 3 GCSEs (or equivalent) at Grade C or above to include English and Maths or be willing to undertake a level 2 qualification whilst in post within the first 12 months of the role
• Must be willing to undertake any training as required by the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Warwick Hub

Tournament Fields

Edgehill

CV34 6LG

United Kingdom

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES

GENERAL

To work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures whilst managing own workload to deliver the practice priorities.

Undertake the duties of a Personal Assistant to ensure that a high level of patient service is maintained

• To be the first point of reference for the Drs screening telephone calls, enquiries and requests, and handling them when appropriate
• Manage and maintain clinics and make appointments.
• Dealing with incoming emails and post, corresponding on behalf of the Drs.
• Produce insurance reports, prepare copies of records for solicitors, and check patient records for online access in line with GDPR.

Undertake the duties of a Secretarial Support Assistant to ensure that a high level of patient service is maintained

o While responding to priorities set by the Drs to organise the routine work relating to patients so that it is conducted in a timely and chronological order, bringing to the attention of the Team Leader any significant lapses and their causes.

o Perform support tasks examples of which are: organise forms; photocopying; maintenance of files; undertake reminder calls: type material from various source types; prepare correspondence, reports and other documents as necessary

o To provide support to clinical team

Ensure a high quality service provision across the hours of operation ensuring an efficient hand-over between staff

Adhere to established procedures and agreed Key Performance Indicators to enable quality standards to maximise patient satisfaction

Support the development and implementation of technology and systems

Utilises computerised data entry equipment and various word processing, spreadsheet and file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary, and summarise data in preparation of standardised reports.

Ensure regular attendance at Practice Development and training days and team meetings even if it means attending site when not on shift.

To work closely with the patient services team, ensuring an effective level of service provided to patients and staff based within the practice.

Perform any other duties as requested by the Transformation, Communications, IT and Governance Manager.

Person Specification

Qualifications

Essential

• GCE/GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge

Experience

Essential

• Must have customer/patient care skills and have worked in a customer/patient facing environment

Desirable

• Experience of working in a public sector/healthcare environment would be advantageous
• Experience of working with clinical systems ie. SystmOne would be desirable

Knowledge and Skills

Essential

• Demonstrable good written and verbal communication skills
• Ability to compile and analyse statistical information
• Excellent organisation skills required along with ability to prioritise and work to very high standards of performance
• Ability to remain calm when dealing with difficult or distressed people
• Competence in Microsoft Office packages (Outlook, Word, Excel)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Danetre Medical Practice

Address

London Road

Daventry

Northamptonshire

NN11 4DY

United Kingdom

Employer's website

https://www.danetremedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Professional electronics knowledge to degree level or HNC/HND plus short courses or equivalent training and experience
• Equivalent experience in an electronics repair role

Desirable

• Served an electronics based apprenticeship

Experience

Essential

• Experience of electronic instrumentation fault diagnosis and repair on industrial or medical equipment
• Experience of ISO 9001 quality Management Systems

Desirable

• Experience of mentoring trainees and/or students
• Working within clinical environments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Rhuddlan Road

Rhyl

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description and person specification for more information about the role.

Person Specification

Knowledge and experience

Essential

• Excellent interpersonal skills in all forms of communication especially face to face and via the telephone; ability to communicate in a logical and clear manner with empathy.
• Knowledge of health and wellbeing issues and healthcare services acquired through experience.

Skills

Essential

• Able to remain calm under pressure and communicate effectively with patients/carers who are angry/upset and highly emotional and on occasions challenging behaviours with distressed and angry individuals.

Skills

Essential

• Excellent IT skills including Microsoft Office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospital, Bath

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

POST TITLE Undergraduate Coordinator:

Undergraduate Teaching Academy

PAY BAND Band 4

HOURS Full time

REPORTS TO: Administrative Lead & Deputy Administrative Lead

Undergraduate Teaching Academy

ACCOUNTABLE TO: Administrative Lead & Deputy Administrative Lead

Undergraduate Teaching Academy

JOB PURPOSE

The Undergraduate Teaching Academy operates across the Worcestershire Acute Hospitals NHS Trust and this post is responsible for assisting the Administrative Lead in the smooth running of the administration service that supports undergraduate medical education at the Trust.

The post holder will be required to work closely with colleagues in the Undergraduate Teaching Academy and with colleagues at each of the Trusts Education Centres, including Consultants, Teaching Fellows, Clinical Skills Facilitators, Simulation faculty and administration staff and also work on their own initiative to help provide an efficient, professional and friendly service and in order to provide specific placement timetables/teaching programmes to achieve student learning outcomes.

The Undergraduate Teaching Academy accommodates students from both Warwick, Birmingham and Three Counties Medical Schools. Students attend their MBChB clinical placements and each University supplies a curriculum to achieve the MBChB Degree, with each year having specific placements. The Undergraduate Teaching Academy provides a service and a responsibility to the universities to put timetables/teaching programmes in place for each placement whether individual or generic in order that learning objectives can be met to produce foundation doctors in line with the GMC Outcomes for Graduates https://www.gmc-uk.org/education/standards-guidance-and-curricula/standards-and-outcomes/outcomes-for-graduates/outcomes-for-graduates

Standards need to be reached and sustained as failure to do so means that student numbers may be reduced/removed which impacts directly on Trust income.

This role has a countywide remit so the postholder will be required to provide cover at each of the Undergraduate Offices.

DIMENSIONS

The post has no supervisory responsibility. The Trust currently takes medical students from the University of Birmingham and University of Warwick Medical Schools.

KEY RELATIONSHIPS

Internal

Administration Manager, Academy Head, Deputy Academy Head, Consultants, other clinical and non clinical staff involved in undergraduate education, medical students, accommodation officer, other users of the Centre

External

Staff at the Medical Schools at local universities

Other external users of the Medical Education Centres

RISK ASSESSMENT

Work with display screen equipment and electrical equipment when setting up courses and meetings.Occasional moving of furniture/room dividers to alter room settings in the Centre.

KEY RESPONSIBILITIES

Responsible for ensuring that rooms/clinical spaces are booked relating to the preparation of timetables, teaching and related to the correct parties.

To manage and organize induction programmes for affiliated university students years, liaising with colleagues to deliver specific sessions, welcome and admin packs, updating documents as necessary either paper based or electronically via WAHT UG website.

To deputize for Administration Manager as necessary to present student inductions.

To gain and understand knowledge of procedures and practices relating to Undergraduate Medical Education and individual year placements, in order to prepare specific timetables/teaching programmes/standard procedures relating to the MBChB curriculum subject to overview by Administration Manager.

To monitor and update student placement database, identifying and escalating matters of concern to Administration Manager.

To communicate and negotiate with colleagues, eg, consultants, speciality doctors, nurses etc. to provide teaching opportunities in a demanding environment to ensure that student learning objectives are met.

Responsible for ensuring colleagues and students are aware of changes to timetables/teaching programmes either via email or the utilization of a live timetable platform.

To act as primary point of reference for all undergraduate enquiries and to provide empathy to colleagues and students in sensitive, confidential situations, identifying and escalating matters of concern to Administrative Lead.

Responsible for liaising with Senior Academy Tutors in relation to a specific placement to arrange weekly meetings, teaching and End of Placement reviews.

Assist with the organization, preparation and completion of paperwork for end of semester/student block evaluations liaising with Senior Academic Tutors and ensuring assessments etc. are uploaded onto the correct University software, eg, Canvas.

To provide cover for Band 3 Admin Officer as and when appropriate.

To ensure that all documents, electronic and paper based are kept and maintained to GDPR standard as directed by Administration Manager.

To provide cover when necessary on the WRH/AGH site, and to cross cover/ deputize for the Administrative Lead as and when necessary.

To prepare for and assist at undergraduate examinations held on both the Alexandra and Worcestershire Royal Hospital sites including patient liaison and catering etc.

To provide contacts/introductions to assist medical students in organizing additional opportunities throughout the Trust, eg, paramedic shift/morgue attendance/additional clinics etc. including the shadowing of current junior medical staff identifying the need to escalate to Administrative Lead as and when necessary.

To attend meetings, as appropriate for our affiliated universities to ensure knowledge and understanding is kept up to date regarding changes in curriculum etc.

To support the Administrative Lead in the preparation of all material and visits in respect of quality assurance visits etc. as appropriate

To support the Administrative Lead in the preparation of all material and visits in respect of quality assurance visits etc. as appropriate

Please see attached job description for further information

Person Specification

Qualifications

Essential

• 5 GCSEs including English and Maths at Grade C or above, or equivalent.
• Educated to Diploma level

Desirable

• Willing to undertake further training

Personal Qualities

Essential

• Flexible to approach to duties and able to use own initiative if required
• Must be able to maintain confidentiality at all times
• Able to work as part of a team
• Willingness to assist other education centre users as required

Skills/Knowledge

Essential

• Competent in the use of MS Office, ability to produce documents in a range of formats
• Excellent communication skills and ability to communicate with staff at all levels, including an ability to communicate sensitively, tactfully or assertively as required
• Confident telephone manner
• Good organisational skills
• Able to produce accurate and timely work.
• Able to work under pressure to meet deadlines
• Good attention to detail
• Ability to prioritise work effectively

Desirable

• Knowledge of structure of NHS and medical terminology
• Basic understanding of medical education

Experience

Essential

• Good organisational and administrative skills, evidenced by previous experience in an administrative role

Desirable

• Experience of a medical setting

Other job requirements

Essential

• Willingness and ability to travel locally between sites, or off-site meetings as required.
• Committed to continued personal development of self.
• Able to undertake manual handling duties for example to set up rooms for planned courses or examinations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)