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ICU Ward/Data Input Clerk
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An exciting opportunity have arisen to join a friendly team, working within department of surgery.
11 day(s) ago
ICU Ward/Data Input Clerk
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An exciting opportunity have arisen to join a friendly team, working within department of surgery.
11 day(s) ago
Elective Access Co-Ordinator inpatients
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Paediatrician
Job summary The Access Team are looking to recruit an enthusiastic, self motivated Elective Access Co-Ordinator for Inpatients to complement our existing frien…
11 day(s) ago
Elective Access Co-Ordinator inpatients
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Paediatrician
Job summary The Access Team are looking to recruit an enthusiastic, self motivated Elective Access Co-Ordinator for Inpatients to complement our existing frien…
11 day(s) ago
Medical Workforce Rota & Compliance Advisor
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Medical Workforce Rota & Compliance Advisor Who we are looking for Are you ready to be the driving force behind safe, compliant, and effective medi…
13 day(s) ago
Medical Workforce Rota & Compliance Advisor
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Medical Workforce Rota & Compliance Advisor Who we are looking for Are you ready to be the driving force behind safe, compliant, and effective medi…
13 day(s) ago
AMU Sister/Charge Nurse
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Paediatrician
Job summary We have an exciting opportunity for Band 6 vacancies within the Division of Acute Medicine.
18 day(s) ago
AMU Sister/Charge Nurse
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Paediatrician
Job summary We have an exciting opportunity for Band 6 vacancies within the Division of Acute Medicine.
18 day(s) ago
IT Technical Support (1st Line)
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary Provide effective and customer-focused technical, fault resolution to the staff based at Walsall Healthcare Trust, CCG and WHT community staff.
18 day(s) ago
IT Technical Support (1st Line)
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary Provide effective and customer-focused technical, fault resolution to the staff based at Walsall Healthcare Trust, CCG and WHT community staff.
18 day(s) ago
Respiratory Physiology Lead
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary We are looking for an experienced and motivated Respiratory Physiologist to join Walsall Healthcare NHS Trust as our Respiratory Physiology Lead, B…
20 day(s) ago
Respiratory Physiology Lead
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary We are looking for an experienced and motivated Respiratory Physiologist to join Walsall Healthcare NHS Trust as our Respiratory Physiology Lead, B…
20 day(s) ago
Clinical Support Worker Band 3
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary As a Band 3 Clinical Support Worker on a busy gastroenterology ward, you will play a vital role in delivering high-quality, patient-centred care wi…
20 day(s) ago
Clinical Support Worker Band 3
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary As a Band 3 Clinical Support Worker on a busy gastroenterology ward, you will play a vital role in delivering high-quality, patient-centred care wi…
20 day(s) ago
Care Support Worker-Imaging
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary The Care Support Worker (Band 2) is an integral member of the Imaging team, working under the direct supervision of registered practitioners.
20 day(s) ago
Care Support Worker-Imaging
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary The Care Support Worker (Band 2) is an integral member of the Imaging team, working under the direct supervision of registered practitioners.
20 day(s) ago
Highly Specialised Cardiac Physiologist- BANK
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary To undertake a full range of advanced (specialist and highly specialist) cardio logical diagnostic procedures.
20 day(s) ago
Highly Specialised Cardiac Physiologist- BANK
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary To undertake a full range of advanced (specialist and highly specialist) cardio logical diagnostic procedures.
20 day(s) ago
Multiple Sclerosis Clinical Nurse Specialist
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Paediatrician
Job summary An exciting opportunity has arisen for a Registered Nurse who is motivated, innovative and is experienced in Multiple Sclerosis, to join the Commun…
25 day(s) ago
Multiple Sclerosis Clinical Nurse Specialist
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Paediatrician
Job summary An exciting opportunity has arisen for a Registered Nurse who is motivated, innovative and is experienced in Multiple Sclerosis, to join the Commun…
25 day(s) ago
Neonatal Practice Education Facilitator
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Paediatrician
Job summary We are very excited to be looking for a motivated practice Educator to join our friendly team in Walsall.
1 month(s) ago
Neonatal Practice Education Facilitator
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Paediatrician
Job summary We are very excited to be looking for a motivated practice Educator to join our friendly team in Walsall.
1 month(s) ago
BANK - Pharmacist
Walsall Healthcare NHS Trust
Inner London, Greater London
Radiographer
Job summary An exciting opportunity has arisen for a motivated and enthusiastic Bank Clinical Pharmacist to join our team, with a primary focus on supporting P…
1 month(s) ago
BANK - Pharmacist
Walsall Healthcare NHS Trust
Inner London, Greater London
Radiographer
Job summary An exciting opportunity has arisen for a motivated and enthusiastic Bank Clinical Pharmacist to join our team, with a primary focus on supporting P…
1 month(s) ago
Switchboard Operator
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary We seek a professional with switchboard experience, proficiency in written English and interpersonal skills.
1 month(s) ago
Switchboard Operator
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary We seek a professional with switchboard experience, proficiency in written English and interpersonal skills.
1 month(s) ago
Orthoptic Administration Clerk
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary This role is an opportunity for a hardworking and professional individual to join the Orthoptic Administration team at Walsall Manor hospital.
1 month(s) ago
Orthoptic Administration Clerk
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary This role is an opportunity for a hardworking and professional individual to join the Orthoptic Administration team at Walsall Manor hospital.
1 month(s) ago
Lead Pharmacist Clinical Trials and Chemocare
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 49,387 - 64,750 per year
Psychiatrist - General
Job summary The post-holder will be a specialist in Cancer and Clinical Trials with a specialist knowledge of the electronic SACT e-prescribing system, Chemoca…
1 month(s) ago
Lead Pharmacist Clinical Trials and Chemocare
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 49,387 - 64,750 per year
Psychiatrist - General
Job summary The post-holder will be a specialist in Cancer and Clinical Trials with a specialist knowledge of the electronic SACT e-prescribing system, Chemoca…
1 month(s) ago
Ward Clerk - Ophthalmology
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary We have an exciting opportunity for Ward Clerk in the Ophthalmology Department To provide an efficient, effective and comprehensive administrative…
1 month(s) ago
Ward Clerk - Ophthalmology
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary We have an exciting opportunity for Ward Clerk in the Ophthalmology Department To provide an efficient, effective and comprehensive administrative…
1 month(s) ago
Community Band 6 Trainee Respiratory CNS
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Paediatrician
Job summary An exciting opportunity has arisen for a motivated and enthusiastic nurse to join the Respiratory Team which encompasses the Chronic Obstructive Pu…
1 month(s) ago
Community Band 6 Trainee Respiratory CNS
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Paediatrician
Job summary An exciting opportunity has arisen for a motivated and enthusiastic nurse to join the Respiratory Team which encompasses the Chronic Obstructive Pu…
1 month(s) ago
Senior Medical Secretary
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary To provide comprehensive secretarial and administration support, handling first line enquiries from patients, relatives and staff and tracking inve…
1 month(s) ago
Senior Medical Secretary
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary To provide comprehensive secretarial and administration support, handling first line enquiries from patients, relatives and staff and tracking inve…
1 month(s) ago
Academy Skills Trainer - Paediatrics
Walsall Healthcare NHS Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 49,387 - 56,515 per year
Radiographer
Job summary As part of a multi-professional team, led by the Academy Manager, the post holder willhelp plan, organise, implement, and evaluate the delivery of…
1 month(s) ago
Academy Skills Trainer - Paediatrics
Walsall Healthcare NHS Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 49,387 - 56,515 per year
Radiographer
Job summary As part of a multi-professional team, led by the Academy Manager, the post holder willhelp plan, organise, implement, and evaluate the delivery of…
1 month(s) ago
Clinical Support Worker - Sexual Health
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An exciting opportunity has become available to work within the Walsall sexual health service as a Clinical support worker.
1 month(s) ago
Clinical Support Worker - Sexual Health
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An exciting opportunity has become available to work within the Walsall sexual health service as a Clinical support worker.
1 month(s) ago
Medical Secretary
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary To provide comprehensive secretarial and administration support, handling first line enquiries from patients, relatives and staff.
1 month(s) ago
Medical Secretary
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary To provide comprehensive secretarial and administration support, handling first line enquiries from patients, relatives and staff.
1 month(s) ago
Rotational Midwife Bank
Walsall Healthcare NHS Trust
Inner London, Greater London
Radiographer
Job summary This is a band 5/6 position dependant on experience.
1 month(s) ago
Rotational Midwife Bank
Walsall Healthcare NHS Trust
Inner London, Greater London
Radiographer
Job summary This is a band 5/6 position dependant on experience.
1 month(s) ago
MLU Maternity support worker
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidiscipli…
1 month(s) ago
MLU Maternity support worker
Walsall Healthcare NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidiscipli…
1 month(s) ago
Posted 11 day(s) ago
Reference: 407-SURGERY-8218924
Job summary
An exciting opportunity have arisen to join a friendly team, working within department of surgery. We are looking for a dynamic individual to join our busy team.
Successful candidate will provide efficient, effective, and comprehensive administrative support for ICU.
If you have excellent interpersonal skills, good communicator and have a strong desire to provide an efficient, effective and comprehensive administrative support for the department of surgery then this is the post for you.
Main duties of the job
Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration such as record keeping, data entry, filing and scanning.
You will need to be able to communicate effectively with all staff members and patients and have a high level of attention to detail.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
407-SURGERY-8218924
Job locations
Walsall Manor Hospital
Pleck road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
Data Inputting and Reporting1. On a daily basis, collect and collate patient audit information being collected within the Critical Care Units by nursing and medical staff2. On a daily basis, input data accurately into computer3. Arrange for the availability of patient notes and other records and information as requested by medical staff and others to assist in the completion of audit records4. Inform the data co-ordinator or Critical Care Manager/deputy of information which is not being collected, is missing or incomplete (eg Missing forms, forms not completed daily) and work with these individuals and others to improve data quality collection systems.5. As required by the co-ordinator, liaise with relevant internal and external individuals and bodies involved in the collection and collation of data and respond to their requirements, after discussion with the Critical Care Manager if necessary6. Respond to other requests for information as requested by the unit manager and others7. Assist in the production of reports at agreed intervals as required by data coordinator, unit manager, senior medical staff and others.8. Store, file or safely dispose of data forms after input as advised by data coordinator.
Clerical and Administrative Support to Units9. Provide basic clerical and administrative support, for example by,
Answering telephones, taking messages and responding to enquiries Obtaining results Maintaining and filing patient records and reports Make arrangements for appointments and meetings Ensuring that stationary and other supplies are ordered and stick levels maintained Providing other clerical support as required
10. Ensure that medical records and other relevant information are obtained and prepared for use by medical staff11. Ensure that admission information is collected and recorded accurately.12. Liaise with all other departments in the Trust to ensure the smooth running of the units and the best possible service to the patients, resolving problems when possible and informing the unit manager or deputies of results and difficulties
Ward Clerk Duties To provide a high-quality reception service , meet and greet patients demonstrating optimal customer service skills , addressing patients queries and providing information within your remit or seeking advice and guidance as necessary To manage incoming calls and receiving information via other sources from patients, relatives and other members of the trust team, managing, documenting and communicating appropriately to support in the management of the department and patient pathways Always demonstrate a professional etiquette Handling, maintaining and tracking files and / or patient records accurately, confidentially and sensitively according to approved organisation and governance standards Receiving hard copy and electronic referrals , inputting data to patient information systems accurately and timely in accordance with procedures Liaise with other members of the clinical and operational team regarding patient queries or scheduling issues Prepare patient records and information in advance, ensuring all medical notes are available and tracked in and out of the department Admit and discharge patients in an effective and timely manner Planning, organising and prioritising own workload whilst accepting direction and delegation from the Administration Team Leader, Care Group Support and Care Group Managers Providing and receiving routine information as assigned to support colleagues, clinicians, patients and other departments and clients Requesting necessary items, information or services from other departments Maintaining confidentiality and adhering to all organisational policies relating to the job Discussing with the Administration Team Leader any suggestions for service improvement based on experiences within the different specialties. Photocopying, faxing and printing as appropriate to the job Maintenance and management of specialties filing systems Handling of post Use of computer applications and all relevant databases as necessary and appropriate for the job Respond to prioritised work in appropriate order to ensure work is completed within agreed timescales Supervise and support junior or new members of the team
Job description
Job responsibilities
Data Inputting and Reporting1. On a daily basis, collect and collate patient audit information being collected within the Critical Care Units by nursing and medical staff2. On a daily basis, input data accurately into computer3. Arrange for the availability of patient notes and other records and information as requested by medical staff and others to assist in the completion of audit records4. Inform the data co-ordinator or Critical Care Manager/deputy of information which is not being collected, is missing or incomplete (eg Missing forms, forms not completed daily) and work with these individuals and others to improve data quality collection systems.5. As required by the co-ordinator, liaise with relevant internal and external individuals and bodies involved in the collection and collation of data and respond to their requirements, after discussion with the Critical Care Manager if necessary6. Respond to other requests for information as requested by the unit manager and others7. Assist in the production of reports at agreed intervals as required by data coordinator, unit manager, senior medical staff and others.8. Store, file or safely dispose of data forms after input as advised by data coordinator.
Clerical and Administrative Support to Units9. Provide basic clerical and administrative support, for example by,
Answering telephones, taking messages and responding to enquiries Obtaining results Maintaining and filing patient records and reports Make arrangements for appointments and meetings Ensuring that stationary and other supplies are ordered and stick levels maintained Providing other clerical support as required
10. Ensure that medical records and other relevant information are obtained and prepared for use by medical staff11. Ensure that admission information is collected and recorded accurately.12. Liaise with all other departments in the Trust to ensure the smooth running of the units and the best possible service to the patients, resolving problems when possible and informing the unit manager or deputies of results and difficulties
Ward Clerk Duties To provide a high-quality reception service , meet and greet patients demonstrating optimal customer service skills , addressing patients queries and providing information within your remit or seeking advice and guidance as necessary To manage incoming calls and receiving information via other sources from patients, relatives and other members of the trust team, managing, documenting and communicating appropriately to support in the management of the department and patient pathways Always demonstrate a professional etiquette Handling, maintaining and tracking files and / or patient records accurately, confidentially and sensitively according to approved organisation and governance standards Receiving hard copy and electronic referrals , inputting data to patient information systems accurately and timely in accordance with procedures Liaise with other members of the clinical and operational team regarding patient queries or scheduling issues Prepare patient records and information in advance, ensuring all medical notes are available and tracked in and out of the department Admit and discharge patients in an effective and timely manner Planning, organising and prioritising own workload whilst accepting direction and delegation from the Administration Team Leader, Care Group Support and Care Group Managers Providing and receiving routine information as assigned to support colleagues, clinicians, patients and other departments and clients Requesting necessary items, information or services from other departments Maintaining confidentiality and adhering to all organisational policies relating to the job Discussing with the Administration Team Leader any suggestions for service improvement based on experiences within the different specialties. Photocopying, faxing and printing as appropriate to the job Maintenance and management of specialties filing systems Handling of post Use of computer applications and all relevant databases as necessary and appropriate for the job Respond to prioritised work in appropriate order to ensure work is completed within agreed timescales Supervise and support junior or new members of the team
Person Specification
Qualifications
Essential
- GCSE English Language and Maths Grade C or above essential
- Proficient in use of Microsoft Office applications
Desirable
- RSA 2 Word processing or equivalent
Knowledge and Experience
Essential
- Demonstrable administrative / clerical experience in the last 3 years
Desirable
- Previous NHS experience desirable.
- Knowledge of NHS policies and procedures
Skills and Aptitudes
Essential
- Must demonstrate good communication and interpersonal skills
- Must demonstrate good organisational and time management skills
- Must be able to demonstrate knowledge and understanding of a clinical information system.
- Ability to use computer systems for the accurate recording of patient data.
- Ability to input and retrieve data accurately.
Person Specification
Qualifications
Essential
- GCSE English Language and Maths Grade C or above essential
- Proficient in use of Microsoft Office applications
Desirable
- RSA 2 Word processing or equivalent
Knowledge and Experience
Essential
- Demonstrable administrative / clerical experience in the last 3 years
Desirable
- Previous NHS experience desirable.
- Knowledge of NHS policies and procedures
Skills and Aptitudes
Essential
- Must demonstrate good communication and interpersonal skills
- Must demonstrate good organisational and time management skills
- Must be able to demonstrate knowledge and understanding of a clinical information system.
- Ability to use computer systems for the accurate recording of patient data.
- Ability to input and retrieve data accurately.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Pleck road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Pleck road
Walsall
WS2 9PS
United Kingdom
Employer's website
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Elective Access Co-Ordinator inpatients
Walsall Healthcare NHS Trust View all jobs
Posted 11 day(s) ago
Reference: 407-SURGERY-8227481
Job summary
The Access Team are looking to recruit an enthusiastic, self motivated Elective Access Co-Ordinator for Inpatients to complement our existing friendly team. Your involvement in our team will help our commitment to delivering maximum theatre utilisation for the Division of Surgery, by monitoring capacity and demand in conjuction with the Inpatient Access Team Leader.
You will have good organisational skills and be able to manage your workload effectively. It is essential that you are competent using Careflow, Bluespier and Microsoft office packages.
We require good communication skills and an excellent telephone manner. Professionalism is expected within this role at all times. You will have good command of the English language with the ability to understand and accurately convey verbal and written information.
For further details/informal visits contact :
sara.clarke14@nhs.net
Main duties of the job
- Booking of patients procedures for Division of Surgery
- Co-ordinate workload for Inpatient Access Team Booking Clerks
- Managing waiting lists and surgery bookings.
- Liaising with consultants, ward staff, theatres, GPs, and community services to ensure smooth patient pathways.
- Contacting patients regarding admission dates, appointments, and pre-operative assessments.
- Monitoring and esclation of patients cancelled and require redating within 28 days
- Maintaining accurate patient records on hospital systems.
- Monitoring performance against NHS access targets and escalating delays or capacity issues.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
407-SURGERY-8227481
Job locations
Walsall Hospitals NHS Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
To coordinate the workload for the Access Administrators and Call Centre Operatives
Complete daily reviews of theatre utilisation across the specialities identifying where cases need to be added
To identify daily where capacity cannot be utilised and escalate as appropriate.
Provide staffing rotas for Administrators with the support of Elective Access Booking Manager
Ensure that patients appointments for Pre-assesments are booked
Ensure all My Pre-op Links are sent within the Team
Create reports using IT applications using Microsoft Products..
Ensure all patients are verbally accepted and comments reflected in careFlow
Ensure all validation letters for TCIs are sent out in a timely fashion
Ensure all PL2 patients are dated with timeframe prior to breech date
Ensure all attendance and Theatre Actions are completed weekly following on from Theatre Meeting
Ensure all on the day cancellations are dated within 28days
Circulate upcoming procedures for the upcoming 2 weeks to Care Groups and Consultants
Co-ordinating work for Administrators, by monitoring Patient Tracking List (PTL) and long waiter reports to ensure patients are dated and appointed timely and in strict date order under direction of Elective Access Booking Manager
Work with Elective Access Booking Manager to maintain departmental KPIs.
Handling of outgoing post, ensuring that patient appointment letters/TCI letters are posted timely following scheduling or booking of appointment.
Demonstrate own job role tasks to new staff, bank/agency staff and/or students within Easi-book
Contribute to an efficient running of all services related to the job ensuring that confidentiality and data protection adhered to
Have a full working knowledge of the Organisations Patient Management CareFlow, Ultramed, Envoy and skills and knowledge maintained to ensure effective service delivery.
Represent the team for meetings held across the trust, appropriate to banding.
Ensure staff member is allocated to calls daily and calls do not exceed the 10% call abandonment rate
Have an awareness of 18 week RTT and its implications with regards to appointing/cancelling/rescheduling appointment.
Use of email in an effective and professional manner to communicate with departments, clinical and non-clinical colleagues.
Ensure that defective equipment is reported to IT Service Desk
Under take other ad-hoc duties as requested in line with grade of the post.
Attend regular team meetings and contribute in the setting of achievable standards to promote improvements in patient care and service development.
Job description
Job responsibilities
To coordinate the workload for the Access Administrators and Call Centre Operatives
Complete daily reviews of theatre utilisation across the specialities identifying where cases need to be added
To identify daily where capacity cannot be utilised and escalate as appropriate.
Provide staffing rotas for Administrators with the support of Elective Access Booking Manager
Ensure that patients appointments for Pre-assesments are booked
Ensure all My Pre-op Links are sent within the Team
Create reports using IT applications using Microsoft Products..
Ensure all patients are verbally accepted and comments reflected in careFlow
Ensure all validation letters for TCIs are sent out in a timely fashion
Ensure all PL2 patients are dated with timeframe prior to breech date
Ensure all attendance and Theatre Actions are completed weekly following on from Theatre Meeting
Ensure all on the day cancellations are dated within 28days
Circulate upcoming procedures for the upcoming 2 weeks to Care Groups and Consultants
Co-ordinating work for Administrators, by monitoring Patient Tracking List (PTL) and long waiter reports to ensure patients are dated and appointed timely and in strict date order under direction of Elective Access Booking Manager
Work with Elective Access Booking Manager to maintain departmental KPIs.
Handling of outgoing post, ensuring that patient appointment letters/TCI letters are posted timely following scheduling or booking of appointment.
Demonstrate own job role tasks to new staff, bank/agency staff and/or students within Easi-book
Contribute to an efficient running of all services related to the job ensuring that confidentiality and data protection adhered to
Have a full working knowledge of the Organisations Patient Management CareFlow, Ultramed, Envoy and skills and knowledge maintained to ensure effective service delivery.
Represent the team for meetings held across the trust, appropriate to banding.
Ensure staff member is allocated to calls daily and calls do not exceed the 10% call abandonment rate
Have an awareness of 18 week RTT and its implications with regards to appointing/cancelling/rescheduling appointment.
Use of email in an effective and professional manner to communicate with departments, clinical and non-clinical colleagues.
Ensure that defective equipment is reported to IT Service Desk
Under take other ad-hoc duties as requested in line with grade of the post.
Attend regular team meetings and contribute in the setting of achievable standards to promote improvements in patient care and service development.
Person Specification
Education
Essential
- Good Standard level of education (2 GSCE's or equivalent. 1 of which must be English Language)
Desirable
- NVQ level 2 in Customer Services or first line management diploma (or equivalent experience)
- NVQ level 3 in Customer Services or first line management diploma (or equivalent experience)
Experience
Essential
- Experience co-ordinating complex routine work/activities, often requiring adjustment
- Experience with dealing with patients or working in a customer focused environment.
- Experience of using Hospital patient management systems (e.g.Medway)
- Experience of speciality working
Desirable
- Experience of updating and maintaining Directory of services and e.RS booking system
Skills
Essential
- Good keyboard, IT and administrative skills
- Working knowledge for Microsoft office packages (Word, Excel)
- Ability to use judgment involving facts and situations to resolve issues within service
Desirable
- Knowledge of RTT 18 weeks pathway
Person Specification
Education
Essential
- Good Standard level of education (2 GSCE's or equivalent. 1 of which must be English Language)
Desirable
- NVQ level 2 in Customer Services or first line management diploma (or equivalent experience)
- NVQ level 3 in Customer Services or first line management diploma (or equivalent experience)
Experience
Essential
- Experience co-ordinating complex routine work/activities, often requiring adjustment
- Experience with dealing with patients or working in a customer focused environment.
- Experience of using Hospital patient management systems (e.g.Medway)
- Experience of speciality working
Desirable
- Experience of updating and maintaining Directory of services and e.RS booking system
Skills
Essential
- Good keyboard, IT and administrative skills
- Working knowledge for Microsoft office packages (Word, Excel)
- Ability to use judgment involving facts and situations to resolve issues within service
Desirable
- Knowledge of RTT 18 weeks pathway
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Hospitals NHS Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Hospitals NHS Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Workforce Rota & Compliance Advisor
Walsall Healthcare NHS Trust View all jobs
Posted 13 day(s) ago
Reference: 407-CORP-8123820-A
Job summary
Medical Workforce Rota & Compliance Advisor
Who we are looking for
Are you ready to be the driving force behind safe, compliant, and effective medical rostering? We're looking for a detail-driven, people-focused advisor to join our Medical Rostering Team and help keep our medical workforce running efficiently, because without accurate rotas, nothing else in the Trust can function for our medical workforce.
About the job
The Medical Workforce Rota & Compliance Advisor is an integral part of the Medical Rostering Team, supporting the timely creation of rotas and effective e-Rostering across the medical workforce. You'll work closely with medical staffing, clinical, and operational colleagues, acting as a trusted point of contact for all things rostering.
A key part of the role is engagement helping clinical staff understand, adapt to, and confidently use e-Rostering tools. You'll balance the technical accuracy of rota compliance with the interpersonal skill needed to bring staff along with system changes, ensuring compliant rotas are built.
Why work with us
- Support with your CPD and accreditation for your specialist area.
- Supportive team - working alongside talented, approachable and collaborative colleagues.
- Attractive salary, generous annual leave allowance, salary sacrifice and car leasing schemes.
Main duties of the job
The role of the Workforce Medical Rota & Compliance Advisor is an integral part of the Medical Rostering Team in supporting the delivery of timely rota creation and e-Rostering across the medical workforce. The post holder will provide comprehensive support to all key staff involved in rostering including colleagues within medical staffing, clinical and operational staff as required. This role requires an ability to fully engage with the Trust clinical workforce to support the understanding and adaptation to, the effective use of e-Rostering tools. The rostering of medical staff and the creation of compliant effective rotas is imperative, without which the Trust cannot function effectively.
About us
As the only provider of NHS acute care in Walsall, we offer a unique opportunity to be part of a Trust making a genuine difference to local health outcomes. The Trust is a busy district general hospital offering compete range of acute services, alongside extensive community services.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Our strategy is aligned to delivering exceptional care together while supporting a workforce that reflects the communities we serve. We offer clear career development pathways, access to training and education, and opportunities to contribute to service innovation and improvement.
Details
Date posted
01 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Not Applicable
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
407-CORP-8123820-A
Job locations
Walsall NHS Healthcare Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
Liaise with departments to create rotas that are both compliant with Terms & Conditions of service but also satisfy educational and operational needs. This will involve explaining complicated information with clinical and operational managers
Use good rostering practice to develop rotas, to support and create an effective training environment for Resident Doctors in Training that also meets the needs of the service, while enabling flexibility for doctors and employers
Support and advise Care Group Managers, senior clinicians and Doctors on the design and implementation of rotas and work schedules, including new approaches that achieve compliance ensuring safe staffing levels to protect patient safety
Work with Medical Workforce, Doctors in Training, their representatives, and Divisional management teams to provide regular analysis of information to ensure that hours and work intensity are regularly and adequately reviewed
Offer specialist advice to Medical and Dental staff and Divisional management teams to support safe rotas and the rostering of our medical workforce
Devise creative and innovative solutions to ensure compliance and assist with strategic planning to meet Resident Doctor Contract and WTD targets by maintaining strong service knowledge and identifying issues that may impact on compliance
Job description
Job responsibilities
Liaise with departments to create rotas that are both compliant with Terms & Conditions of service but also satisfy educational and operational needs. This will involve explaining complicated information with clinical and operational managers
Use good rostering practice to develop rotas, to support and create an effective training environment for Resident Doctors in Training that also meets the needs of the service, while enabling flexibility for doctors and employers
Support and advise Care Group Managers, senior clinicians and Doctors on the design and implementation of rotas and work schedules, including new approaches that achieve compliance ensuring safe staffing levels to protect patient safety
Work with Medical Workforce, Doctors in Training, their representatives, and Divisional management teams to provide regular analysis of information to ensure that hours and work intensity are regularly and adequately reviewed
Offer specialist advice to Medical and Dental staff and Divisional management teams to support safe rotas and the rostering of our medical workforce
Devise creative and innovative solutions to ensure compliance and assist with strategic planning to meet Resident Doctor Contract and WTD targets by maintaining strong service knowledge and identifying issues that may impact on compliance
Person Specification
Qualifications
Essential
- oEducated to A-Level standard, NVQ Level 4, equivalent qualification, or equivalent experience in a workforce, HR, rostering or operational environment
- oGCSE English and Maths Grade C/4 or above (or equivalent)
Knowledge and Experience
Essential
- oExperience of working in a workforce, HR, medical staffing, e-Rostering or operational management environment
- oExperience of analysing and interpreting complex information and producing accurate reports
- oKnowledge of rota management, workforce planning principles and workforce systems
Competencies
Essential
- oAbility to manage and prioritise a complex workload, working independently and meeting deadlines
- oAbility to provide advice and guidance on complex workforce and rostering matters
- oAbility to analyse information, identify issues and develop practical solutions
Person Specification
Qualifications
Essential
- oEducated to A-Level standard, NVQ Level 4, equivalent qualification, or equivalent experience in a workforce, HR, rostering or operational environment
- oGCSE English and Maths Grade C/4 or above (or equivalent)
Knowledge and Experience
Essential
- oExperience of working in a workforce, HR, medical staffing, e-Rostering or operational management environment
- oExperience of analysing and interpreting complex information and producing accurate reports
- oKnowledge of rota management, workforce planning principles and workforce systems
Competencies
Essential
- oAbility to manage and prioritise a complex workload, working independently and meeting deadlines
- oAbility to provide advice and guidance on complex workforce and rostering matters
- oAbility to analyse information, identify issues and develop practical solutions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall NHS Healthcare Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall NHS Healthcare Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 407-MLTC-8214825-A
Job summary
We have an exciting opportunity for Band 6 vacancies within the Division of Acute Medicine.
We are a friendly team who welcome applicants that enjoy providing high quality care to patients, have a good sense of humour and strive for excellence.
We pride ourselves in giving excellent care and making the patient the centre of everything we do!!! To provide good quality care and a good patient experience.
We are a close team, who support each other professionally and personally, if successful you will be made to feel welcome as a friend to the team and hospital.
PLEASE NOTE IF THIS VACANCY RECEIVES A HIGH NUMBER OF APPLICATIONS, IT IS SUBJECT TO CLOSING EARLY!
Main duties of the job
As band 6 you are responsible for the coordination of flow and providing high quality care to high acuity patients. you will identify patients requiring review by MDT and those who need transferring. you will liaise closely with A&E, and the Operational Centre and escalate any concerns. As a band 6, you will ensure communication with the clinical lead and the junior doctors are frequent to promote patient flow; also you will be expected to front board round with consultants twice a day.
There are opportunity to develop your skills and to empower your team as there are plenty learning opportunities for you to progress. this is a dynamic team who supports their patients, relatives and colleagues and place great emphasis on patient safety and quality of care.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
407-MLTC-8214825-A
Job locations
Walsall Manor Hospital
Pleck Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
The successful candidate will need to be passionate about providing quality care for every one with varying age and conditions promoting independence; we want staff to make a difference, and become a valued member of our long established team.
This role will require a person willing to oversee patient flow, and care for the high acuity patients in AMU's enhanced care bays. There will be opportunities within the role to complete learning to ensure that all our patients receive timely and appropriate care specific to their needs.This role also widens your outlook within the organisation to enhance your learning development and embody the trust values within the team.
Job description
Job responsibilities
The successful candidate will need to be passionate about providing quality care for every one with varying age and conditions promoting independence; we want staff to make a difference, and become a valued member of our long established team.
This role will require a person willing to oversee patient flow, and care for the high acuity patients in AMU's enhanced care bays. There will be opportunities within the role to complete learning to ensure that all our patients receive timely and appropriate care specific to their needs.This role also widens your outlook within the organisation to enhance your learning development and embody the trust values within the team.
Person Specification
QUALIFICATIONS
Essential
- Registered General Nurse
- ENB 998/D32/D33 or equivalent or evidence of experience
- Mentors/Assessors/teaching qualification
- Masters Degree in Nursing/health related subject or clear evidence of working towards
- Advanced clinical assessment skills training are desirable
Experience
Essential
- Proven track record of managing a ward area
- Has managed control of infection as part of their clinical experience
- Teaching experience and the ability to present effectively
- Performance management skills
- Able to conduct audit and implement change to improve patient experience of service
- Able to manage resources
- Able to network and establish effective working relationships to impact on collaborative working practice
- Research appreciation and ability to influence others through research findings
- Processon of a management qualification or evidence of having undertaken leadershiop skills training is desirable
Skills and Knowledge
Essential
- Computer literate, knowledge of databases and data collation
- Excellent written and verbal communication skills
- Able to compile reports and write strategy papers
- Evidence of innovation in clinical services and/or clinical service development
- Complex case management, able to identify and respond to priorities and emergencies
Other
Essential
- High level of interpersonal skills and the ability to motivate and achieve success through, with and in others
- Able to work under pressure and demonstrate effective stress management
- Able to support staff and develop conducive team building and team working
- Able to challenge and to take appropriate actioin to correct poor or unsatisfactory working practices
Person Specification
QUALIFICATIONS
Essential
- Registered General Nurse
- ENB 998/D32/D33 or equivalent or evidence of experience
- Mentors/Assessors/teaching qualification
- Masters Degree in Nursing/health related subject or clear evidence of working towards
- Advanced clinical assessment skills training are desirable
Experience
Essential
- Proven track record of managing a ward area
- Has managed control of infection as part of their clinical experience
- Teaching experience and the ability to present effectively
- Performance management skills
- Able to conduct audit and implement change to improve patient experience of service
- Able to manage resources
- Able to network and establish effective working relationships to impact on collaborative working practice
- Research appreciation and ability to influence others through research findings
- Processon of a management qualification or evidence of having undertaken leadershiop skills training is desirable
Skills and Knowledge
Essential
- Computer literate, knowledge of databases and data collation
- Excellent written and verbal communication skills
- Able to compile reports and write strategy papers
- Evidence of innovation in clinical services and/or clinical service development
- Complex case management, able to identify and respond to priorities and emergencies
Other
Essential
- High level of interpersonal skills and the ability to motivate and achieve success through, with and in others
- Able to work under pressure and demonstrate effective stress management
- Able to support staff and develop conducive team building and team working
- Able to challenge and to take appropriate actioin to correct poor or unsatisfactory working practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Pleck Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Pleck Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
IT Technical Support (1st Line)
Walsall Healthcare NHS Trust View all jobs
Posted 18 day(s) ago
Reference: 407-CORP-8201372
Job summary
Provide effective and customer-focused technical, fault resolution to the staff based at Walsall Healthcare Trust, CCG and WHT community staff.
The Support Technician is the first point of contact of the IT Department with a day-to-day responsibility to provide first-class support to users of information technology.
The role will ensure that an increased number of calls can be resolved over the telephone without an engineer visit being required.
To have ownership of calls through to resolution ensuring individual and departmental targets/KPIs are met.
Provide effective levels of customer service and communicate effectively with all staff at all levels, including Doctors, Practice Managers, Clinical Staff, and administration staffPLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
Providing responsive and effective hardware and software support in accordance with department service level agreements.
Ensure that individual and team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently achieved.
Ensure high levels of customer care/satisfaction are achieved.
Ensuring the provision of the service; including Software and Hardware.
Scheduling the installation of equipment for users in accordance with Trust Standards and Service Levels. Ensuring there are relevant requirements such as desk space, power and network point provision.
Providing Line Manager and Team Lead with regular accurate information on the status of calls that have been escalated. Ensuring adherence to escalation procedures when dealing with complex system faults. Keeping the IT Support Manager informed of any outstanding issues on a daily basis.
To aid and provide technical support on a daily basis on the IT Service desk. Answering calls to the service desk, logging them within the service desk call logging system and ensuring that requests for assistance are responded to in a timely manner through to a satisfactory resolution.
Providing the users of the service with regular accurate information, ensuring adherence to escalation procedures when dealingwith complaints and dealing with 2nd line technical support staff.
Offering fault diagnosis on all calls reported to the helpdesk achieving an 85% first-line fix target
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
407-CORP-8201372
Job locations
Manor Hospital
Walsall Healthcare NHS Trust, Manor Hospital
Walsall
WS29PS
United Kingdom
Job description
Job responsibilities
Provide effective and customer-focused technical, fault resolution to the staff based at Walsall Healthcare Trust, CCG and WHT community staff.
The Support Technician is the first point of contact of the IT Department with a day-to-day responsibility to provide first-class support to users of information technology.
The role will ensure that an increased number of calls can be resolved over the telephone without an engineer visit being required.
To have ownership of calls through to resolution ensuring individual and departmental targets/KPIs are met.
Provide effective levels of customer service and communicate effectively with all staff at all levels, including Doctors, Practice Managers, Clinical Staff, and administration staff.
Respond and deal with all IT Faults, incidents, and requests that are raised to the team by telephone, email or via the DTS portal (Self Service Portal). Take ownership of calls taken or assigned by a team leader/manager.
To ensure that the systems that the clinical staff are reliant upon, for the provision of good patient care, are operational all of the time, and in the event of any failure resume operation as quickly as possible. This ensures that the care of the patients never suffers as a result of IT equipment or Systems failure.
The job reports to the IT Service desk manager, the post holder will be required to exercise good judgement in all situations. The post holder will also be expected to manage their own workload and take responsibility for the consequences of any action that may be taken
Job description
Job responsibilities
Provide effective and customer-focused technical, fault resolution to the staff based at Walsall Healthcare Trust, CCG and WHT community staff.
The Support Technician is the first point of contact of the IT Department with a day-to-day responsibility to provide first-class support to users of information technology.
The role will ensure that an increased number of calls can be resolved over the telephone without an engineer visit being required.
To have ownership of calls through to resolution ensuring individual and departmental targets/KPIs are met.
Provide effective levels of customer service and communicate effectively with all staff at all levels, including Doctors, Practice Managers, Clinical Staff, and administration staff.
Respond and deal with all IT Faults, incidents, and requests that are raised to the team by telephone, email or via the DTS portal (Self Service Portal). Take ownership of calls taken or assigned by a team leader/manager.
To ensure that the systems that the clinical staff are reliant upon, for the provision of good patient care, are operational all of the time, and in the event of any failure resume operation as quickly as possible. This ensures that the care of the patients never suffers as a result of IT equipment or Systems failure.
The job reports to the IT Service desk manager, the post holder will be required to exercise good judgement in all situations. The post holder will also be expected to manage their own workload and take responsibility for the consequences of any action that may be taken
Person Specification
Qualifications
Desirable
- IT Qualification in an IT based subject or relevant experience working within a Customer Service / Service Desk environment.
Knowledge and Experience
Essential
- Knowledge of software products and platforms used in a NHS environment.
- Experience working in a busy Service Desk environment.
- Knowledge of Microsoft Applications, such as Active Directory.
- Knowledge of Office 365.
Desirable
- Must have IT experience with relevant experience working within a Service Desk or Customer Service environment.
- Experience of ITIL and its principles, Service Delivery methodology.
- Excellent knowledge of Operating Systems, Hardware and office applications.
- Experience in resolving technical and complex faults.
- Experience in support printer installations and fault finding.
- Experience in hardware fault finding and trouble shooting.
Key Competencies
Essential
- Knowledge of Microsoft products and their use.
Desirable
- Knowledge of Hospital Systems, such as Careflow PAS, EMIS, Vitals, PACS, CRIS
- Working knowledge of Active Directory
- Knowledge of ITSM tools and their usage
Skills and Aptitudes
Essential
- Ability to work under pressure, maintaining a calm manner.
- Demonstrate effective working skills.
- Ability to work as part of a busy team.
- Demonstrate effective communication skills, verbally and written.
- Ability to liaise with a diverse range of individuals with differing levels of technical understanding.
- Demonstrate effective organisational skills
- Demonstrate ability to work on own initiative
- Demonstrate knowledge of data protection
- Demonstrate effective telephone techniques
Experience
Essential
- Ability to plan, organise and prioritise workload
- Competent PC user
Person Specification
Qualifications
Desirable
- IT Qualification in an IT based subject or relevant experience working within a Customer Service / Service Desk environment.
Knowledge and Experience
Essential
- Knowledge of software products and platforms used in a NHS environment.
- Experience working in a busy Service Desk environment.
- Knowledge of Microsoft Applications, such as Active Directory.
- Knowledge of Office 365.
Desirable
- Must have IT experience with relevant experience working within a Service Desk or Customer Service environment.
- Experience of ITIL and its principles, Service Delivery methodology.
- Excellent knowledge of Operating Systems, Hardware and office applications.
- Experience in resolving technical and complex faults.
- Experience in support printer installations and fault finding.
- Experience in hardware fault finding and trouble shooting.
Key Competencies
Essential
- Knowledge of Microsoft products and their use.
Desirable
- Knowledge of Hospital Systems, such as Careflow PAS, EMIS, Vitals, PACS, CRIS
- Working knowledge of Active Directory
- Knowledge of ITSM tools and their usage
Skills and Aptitudes
Essential
- Ability to work under pressure, maintaining a calm manner.
- Demonstrate effective working skills.
- Ability to work as part of a busy team.
- Demonstrate effective communication skills, verbally and written.
- Ability to liaise with a diverse range of individuals with differing levels of technical understanding.
- Demonstrate effective organisational skills
- Demonstrate ability to work on own initiative
- Demonstrate knowledge of data protection
- Demonstrate effective telephone techniques
Experience
Essential
- Ability to plan, organise and prioritise workload
- Competent PC user
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Manor Hospital
Walsall Healthcare NHS Trust, Manor Hospital
Walsall
WS29PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Manor Hospital
Walsall Healthcare NHS Trust, Manor Hospital
Walsall
WS29PS
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 20 day(s) ago
Reference: 407-WCCSS-8231088
Job summary
We are looking for an experienced and motivated Respiratory Physiologist to join Walsall Healthcare NHS Trust as our Respiratory Physiology Lead, Band 8a.This is an exciting opportunity to provide professional, clinical and operational leadership across our Respiratory Physiology and Sleep Services within the Clinical Measurement Unit.The successful candidate will combine senior leadership with an active clinical role, providing expert respiratory physiology practice while leading a team committed to delivering safe, high-quality and responsive diagnostic services.You will have the opportunity to shape the future of the service, develop our workforce and pathways, and work collaboratively with respiratory clinicians, the wider Clinical Measurement Unit and system partners.
Main duties of the job
As Respiratory Physiology Lead, you will:Provide clinical, professional and operational leadership for Respiratory Physiology and Sleep Services.Maintain an active advanced clinical role, undertaking and reporting highly specialised respiratory investigations.Lead the delivery of respiratory diagnostics, lung function testing, sleep diagnostics and CPAP pathways.Provide expert clinical advice and ensure abnormal findings and clinical concerns are appropriately escalated.Lead workforce development, competency, training and professional development.Oversee service performance, capacity and diagnostic waiting times, including delivery against national standards.Lead clinical governance, quality assurance, risk management and continuous service improvement.Support innovation, pathway redesign and development of sustainable respiratory services.
About us
As the only provider of NHS acute care in Walsall, we offer a unique opportunity to be part of a Trust making a genuine difference to local health outcomes. The Trust is a busy district general hospital offering compete range of acute services, alongside extensive community services.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Our strategy is aligned to delivering exceptional care together while supporting a workforce that reflects the communities we serve. We offer clear career development pathways, access to training and education, and opportunities to contribute to service innovation and improvement.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
407-WCCSS-8231088
Job locations
Walsall Manor Hospital
Walsall Healthcare NHS Trust Manor Hospital Moat Road WALSALL WS2 9PS UNITED KINGDOM
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
The post holder will act as the Trusts lead specialist for Respiratory Physiology, providing expert clinical and professional leadership across respiratory diagnostics and sleep services.You will be responsible for the day-to-day delivery and development of the service, ensuring effective use of workforce and capacity while maintaining high standards of patient safety, quality and clinical governance.A key part of the role will be developing and supporting the respiratory physiology workforce, strengthening quality and competency frameworks and working collaboratively across the organisation and with partner services.We are particularly keen to hear from experienced senior Respiratory Physiologists who are passionate about clinical excellence, developing people and improving services for patients.
Job description
Job responsibilities
The post holder will act as the Trusts lead specialist for Respiratory Physiology, providing expert clinical and professional leadership across respiratory diagnostics and sleep services.You will be responsible for the day-to-day delivery and development of the service, ensuring effective use of workforce and capacity while maintaining high standards of patient safety, quality and clinical governance.A key part of the role will be developing and supporting the respiratory physiology workforce, strengthening quality and competency frameworks and working collaboratively across the organisation and with partner services.We are particularly keen to hear from experienced senior Respiratory Physiologists who are passionate about clinical excellence, developing people and improving services for patients.
Person Specification
Qualifications
Essential
- oBSc Clinical Physiology (Respiratory) or equivalent qualification/ experience
- oProfessional registration with RCCP/ AHCS or eligibility to register
- oEvidence of advanced specialist training within Respiratory Physiology
- oEvidence of continued professional development relevant to respiratory diagnostics and leadership
Knowledge and Experience
Essential
- oSignificant experience working as a Senior Respiratory Physiologist within a specialist respiratory diagnostic service to Masters level or equivalent
- oExtensive experience performing, analysing and reporting highly specialised respiratory investigations
- oExperience of managing Respiratory Physiology and Sleep Services including CPAP pathways and sleep diagnostics
- oExperience of staff management including recruitment, appraisal, performance management, training and development
- oExperience of managing service performance, including waiting lists, demand and capacity planning and delivery of national diagnostic standards
Competencies
Essential
- oAbility to provide expert clinical leadership within Respiratory Physiology
- oAble to independently perform, interpret and provide advice on complex respiratory investigations
- oAbility to manage operational pressures, prioritise workload and make autonomous decisions
Person Specification
Qualifications
Essential
- oBSc Clinical Physiology (Respiratory) or equivalent qualification/ experience
- oProfessional registration with RCCP/ AHCS or eligibility to register
- oEvidence of advanced specialist training within Respiratory Physiology
- oEvidence of continued professional development relevant to respiratory diagnostics and leadership
Knowledge and Experience
Essential
- oSignificant experience working as a Senior Respiratory Physiologist within a specialist respiratory diagnostic service to Masters level or equivalent
- oExtensive experience performing, analysing and reporting highly specialised respiratory investigations
- oExperience of managing Respiratory Physiology and Sleep Services including CPAP pathways and sleep diagnostics
- oExperience of staff management including recruitment, appraisal, performance management, training and development
- oExperience of managing service performance, including waiting lists, demand and capacity planning and delivery of national diagnostic standards
Competencies
Essential
- oAbility to provide expert clinical leadership within Respiratory Physiology
- oAble to independently perform, interpret and provide advice on complex respiratory investigations
- oAbility to manage operational pressures, prioritise workload and make autonomous decisions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Walsall Healthcare NHS Trust Manor Hospital Moat Road WALSALL WS2 9PS UNITED KINGDOM
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Walsall Healthcare NHS Trust Manor Hospital Moat Road WALSALL WS2 9PS UNITED KINGDOM
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Support Worker Band 3
Walsall Healthcare NHS Trust View all jobs
Posted 20 day(s) ago
Reference: 407-MLTC-8216413
Job summary
As a Band 3 Clinical Support Worker on a busy gastroenterology ward, you will play a vital role in delivering high-quality, patient-centred care within a fast-paced acute environment. Ward 16 is a 24 bedded acute gastroenterology ward providing assessment, stabilisation, and ongoing care for patients admitted with acute and often complex medical needs. Band 3 CSWs are essential to maintaining safe, effective and responsive care by carrying out delegated clinical tasks and supporting the multidisciplinary team.
This role requires compassion, strong clinical awareness, good communication, and the ability to work under pressure while ensuring patient dignity, safety, and comfort.
PLEASE NOTE, IF THIS ROLE RECEIVES A HIGH NUMBER OF APPLICATIONS, IT IS SUBJECT TO CLOSING EARLY.
Main duties of the job
1. Provide fundamental patient care within the Ward setting
- Assist patients with activities of daily living (personal hygiene, mobility, continence care, nutrition, hydration, pressure area care).[nhsjobs.com]
- Offer psychological and emotional support to patients and families.[nhsjobs.com]
National guidance states Band 3 CSWs undertake a range of delegated clinical care duties, such as:
- Monitoring and recording vital signs (e.g., BP, temperature, pulse, respirations).
- Blood glucose monitoring.
- Urinalysis, pregnancy testing.
- Basic wound care, simple dressings, catheter care.[rcn.org.uk]
These tasks extend the Band 2 role and are necessary due to the high acuity of patients on the ward.
? 3. Recognise and report patient deterioration- Carry out timely clinical observations (NEWS2) and escalate concerns immediately to registered nursing staff.[nhsjobs.com]
- Support early recognition of deterioration by completing clinical tasks within scope of practice (Band 3).[rcn.org.uk]
- Assist with clinical investigations and treatments appropriate to training level.
- Participate in safe transfers and escorting of patients to other departments.
- Accurately record care delivered, clinical observations, and changes in patient status.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
407-MLTC-8216413
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
An exciting opportunity has arisen for a band 3 CSW to join the ward. The successful candidate will support registered nursing staff and other health care professionals in the delivery of nursing care to patients at a level determined by training, competence and experience. They will also assist in the maintenance of the care environment and perform housekeeping, clerical, ancillary and portering roles as requested.
The postholder should only undertake duties for which training has been received and where relevant, competency based assessment successfully completed. Postholder must make nurses and others aware of any limitations to competence.
Key Responsibilities
CLINICAL RESPONSIBILITIES
- Assist in the provision of patient care in accordance with the care plan prescribed by registered nurses. Examples of duties include delivery of hygiene, nutrition and hydration, continence care, pressure area care, mobility, rehabilitation and psychological support.
- Assist in the taking of patients observations as appropriate to the level of knowledge skills and competence achieved. Record these in accordance with trust and local policies.
- Assist healthcare professional with treatment and carry out additional care roles under supervision and as determined by the levels of competence achieved.
- Report changes to patients condition or health status to registered nurses
- Assist in care and support of visitors
- Maintain confidentiality in relation to patients records working within the principles of Caldicott guidelines
NON CLINICAL REPOSNSIBILITIES
- Perform general clerical activities to support the area. These duties will include answering the telephone taking and passing on of messages to the relevant person, filing, keeping patients records tidy etc
Support registered nursing staff in relation
Other Duties
The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
Confidentiality and Data Protection
All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the General Data Protection Regulation (GDPR) (EU) 2016/679. Any breach of the Regulation could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Regulation.
Health and Safety
Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisations premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work.
All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trusts policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw managements attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others.
There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions.
clinical Governance
All employees are required to actively contribute towards the organizations clinical governance systems, taking responsibility as appropriate for quality standards and work towards the continuous improvement in clinical and service quality.
Safeguarding
Children Walsall Healthcare NHS Trust, working with partner agencies, is committed to safeguarding children and promoting their welfare. All employees have a responsibility to ensure that children and young people are safe from abuse and harm, regardless of their role or wherethey work. Children include young people up to the age of 18 yrs.
Employees must comply with Walsall Local Safeguarding Board Child Protection Procedures
Vulnerable Adults
All employees have a responsibility to support the safety and well-being of vulnerable adults and to practice in accordance with legislation. Knowledge, skills and competency are to be maintained according to role and responsibilities in order to fulfil Vulnerable Adults responsibilities. All employees must comply with organisational and Walsall Local Authority Vulnerable Adults policies and procedures.
Equality and Diversity
The Trust is committed to promoting equality opportunities to achieve equity of access, experience and outcomes, and to recognising and valuing peoples differences. All employees have an obligation to help achieve this through personal example, open commitment and clear action.
Each individual will take responsibility for promoting inclusive and accessible service provision, employee development and a culture that values and respects difference. All employees should be familiar with, actively promote and work within Equality and Diversity policies at all times ensuring that they do not unlawfully discriminate, either directly or indirectly, on the grounds of race or ethnicity, nationality, religion or belief, sex, marital or civil partnership status, sexual orientation, disability, gender reassignment, age, pregnancy/maternity or any other grounds.
This applies to all activities as a service provider and as an employer. All employees must adhere to the Equality Act 2010
Patient Experience and Public Involvement (PEPI)
The Trust is committed to gaining feedback from all patients using a variety of methods including electronic, paper based and verbal. Within this Trust that feedback is monitored by the patient experience group and used to ensure that future services meet the needs of the patients and demonstrate continuous improvement. Volunteer, staff and families participate in the collection of this data
Infection Control
Employees will work to minimise any risk to clients, the public and other employees from Healthcare Associated Infection including MRSA and C. difficile by ensuring that they are compliant with the Health and Social Care Act 2008 Code of Practice (and as amended from time to time) for the prevention and control of Healthcare Associated Infections (The Hygiene Code); and by ensuring that they are familiar with the organisations Infection Control polices located on the Intranet.
Further responsibilities involve employees in ensuring that service users and members of the public are actively engaged (using a variety of methods) in appropriate service delivery, service development and decision making within their service area and the wider organisation. Determination of these responsibilities should be in conjunction with your line manager and delivered accordingly.
Smoking
The organisation operates a No Smoking policy.
Policies and Procedures
All employees need to be aware of the organisations policies, procedures and protocols relating to their service and work within the guidelines at all times.
Employees have a major role in suggesting and implementing improvement to services and in exercising professional responsibility for both themselves and their peers within an open no-blame culture.
Job description
Job responsibilities
An exciting opportunity has arisen for a band 3 CSW to join the ward. The successful candidate will support registered nursing staff and other health care professionals in the delivery of nursing care to patients at a level determined by training, competence and experience. They will also assist in the maintenance of the care environment and perform housekeeping, clerical, ancillary and portering roles as requested.
The postholder should only undertake duties for which training has been received and where relevant, competency based assessment successfully completed. Postholder must make nurses and others aware of any limitations to competence.
Key Responsibilities
CLINICAL RESPONSIBILITIES
- Assist in the provision of patient care in accordance with the care plan prescribed by registered nurses. Examples of duties include delivery of hygiene, nutrition and hydration, continence care, pressure area care, mobility, rehabilitation and psychological support.
- Assist in the taking of patients observations as appropriate to the level of knowledge skills and competence achieved. Record these in accordance with trust and local policies.
- Assist healthcare professional with treatment and carry out additional care roles under supervision and as determined by the levels of competence achieved.
- Report changes to patients condition or health status to registered nurses
- Assist in care and support of visitors
- Maintain confidentiality in relation to patients records working within the principles of Caldicott guidelines
NON CLINICAL REPOSNSIBILITIES
- Perform general clerical activities to support the area. These duties will include answering the telephone taking and passing on of messages to the relevant person, filing, keeping patients records tidy etc
Support registered nursing staff in relation
Other Duties
The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
Confidentiality and Data Protection
All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the General Data Protection Regulation (GDPR) (EU) 2016/679. Any breach of the Regulation could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Regulation.
Health and Safety
Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisations premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work.
All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trusts policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw managements attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others.
There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions.
clinical Governance
All employees are required to actively contribute towards the organizations clinical governance systems, taking responsibility as appropriate for quality standards and work towards the continuous improvement in clinical and service quality.
Safeguarding
Children Walsall Healthcare NHS Trust, working with partner agencies, is committed to safeguarding children and promoting their welfare. All employees have a responsibility to ensure that children and young people are safe from abuse and harm, regardless of their role or wherethey work. Children include young people up to the age of 18 yrs.
Employees must comply with Walsall Local Safeguarding Board Child Protection Procedures
Vulnerable Adults
All employees have a responsibility to support the safety and well-being of vulnerable adults and to practice in accordance with legislation. Knowledge, skills and competency are to be maintained according to role and responsibilities in order to fulfil Vulnerable Adults responsibilities. All employees must comply with organisational and Walsall Local Authority Vulnerable Adults policies and procedures.
Equality and Diversity
The Trust is committed to promoting equality opportunities to achieve equity of access, experience and outcomes, and to recognising and valuing peoples differences. All employees have an obligation to help achieve this through personal example, open commitment and clear action.
Each individual will take responsibility for promoting inclusive and accessible service provision, employee development and a culture that values and respects difference. All employees should be familiar with, actively promote and work within Equality and Diversity policies at all times ensuring that they do not unlawfully discriminate, either directly or indirectly, on the grounds of race or ethnicity, nationality, religion or belief, sex, marital or civil partnership status, sexual orientation, disability, gender reassignment, age, pregnancy/maternity or any other grounds.
This applies to all activities as a service provider and as an employer. All employees must adhere to the Equality Act 2010
Patient Experience and Public Involvement (PEPI)
The Trust is committed to gaining feedback from all patients using a variety of methods including electronic, paper based and verbal. Within this Trust that feedback is monitored by the patient experience group and used to ensure that future services meet the needs of the patients and demonstrate continuous improvement. Volunteer, staff and families participate in the collection of this data
Infection Control
Employees will work to minimise any risk to clients, the public and other employees from Healthcare Associated Infection including MRSA and C. difficile by ensuring that they are compliant with the Health and Social Care Act 2008 Code of Practice (and as amended from time to time) for the prevention and control of Healthcare Associated Infections (The Hygiene Code); and by ensuring that they are familiar with the organisations Infection Control polices located on the Intranet.
Further responsibilities involve employees in ensuring that service users and members of the public are actively engaged (using a variety of methods) in appropriate service delivery, service development and decision making within their service area and the wider organisation. Determination of these responsibilities should be in conjunction with your line manager and delivered accordingly.
Smoking
The organisation operates a No Smoking policy.
Policies and Procedures
All employees need to be aware of the organisations policies, procedures and protocols relating to their service and work within the guidelines at all times.
Employees have a major role in suggesting and implementing improvement to services and in exercising professional responsibility for both themselves and their peers within an open no-blame culture.
Person Specification
Qualifications
Essential
- Level 2 Maths and English qualification
- QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
Experience
Essential
- Experience working in a healthcare environment
Desirable
- Experience working as an AfC Band 2 CSW
Skills
Essential
- Evidence of effective communication skills
Desirable
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team 3
Person Specification
Qualifications
Essential
- Level 2 Maths and English qualification
- QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
Experience
Essential
- Experience working in a healthcare environment
Desirable
- Experience working as an AfC Band 2 CSW
Skills
Essential
- Evidence of effective communication skills
Desirable
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team 3
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 20 day(s) ago
Reference: 407-WCCSS-8153096
Job summary
The Care Support Worker (Band 2) is an integral member of the Imaging team, working under the direct supervision of registered practitioners. The role supports safe, effective and compassionate patient care across designated Imaging areas, including antenatal imaging and A&E X-ray.
The post holder will provide non-registered clinical support, act as a trained chaperone for intimate examinations, assist with patient preparation and movement, and support the maintenance of a safe and efficient clinical environment. The role contributes to patient dignity, flow, safeguarding and overall service delivery while allowing registered staff to focus on regulated imaging activity.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
Support patients before, during and after imaging procedures under the direction of registered staff
Act as a trained chaperone for intimate examinations in line with Trust policy
Assist with patient preparation, mobility, transfers and supervision
Maintain clean, safe and well-prepared imaging and clinic environments
Support infection prevention and control standards
Assist with stock management, equipment cleaning and room set-up
Communicate effectively with patients, carers and the multidisciplinary team
Escalate concerns regarding patient safety, dignity or wellbeing promptly
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
407-WCCSS-8153096
Job locations
Walsall Healthcare
Moat Road
Walsall
WS10 9PS
United Kingdom
Job description
Job responsibilities
The Care Support Worker will work within Imaging Services to support the delivery of patient-centred care. Duties will be undertaken following appropriate training and competency assessment and always within agreed scope of practice.
The post holder will welcome and orientate patients, provide reassurance, support dignity and privacy, and assist with patient positioning and preparation for imaging procedures. The role includes acting as a chaperone for intimate examinations, ensuring compliance with safeguarding and chaperoning guidance.
The post holder will support the maintenance of clinical areas, prepare rooms for clinics and imaging sessions, clean and restock equipment, and assist with the safe movement of patients and equipment. They will work collaboratively with Radiographers, Radiologists, Sonographers, nursing staff and other members of the multidisciplinary team.
The role requires flexibility to work across designated Imaging areas and a commitment to delivering high standards of patient care, safety and experience.
Main Responsibilities
Patient Care and Support
Welcome, assist and reassure patients and relatives in a compassionate and professional manner
Support patient preparation and aftercare as delegated by registered staff
Act as a chaperone during intimate examinations in line with Trust policy
Assist with patient mobility, transfers and positioning using appropriate equipment
Observe and report any changes or concerns in a patients condition
Environment and Equipment
Prepare and maintain imaging rooms and clinic areas
Clean equipment and clinical areas in accordance with infection control policies
Assist with stock control, deliveries and equipment checks
Communication and Teamworking
Communicate effectively with patients, carers and the multidisciplinary team
Escalate concerns appropriately and in a timely manner
Support a positive, respectful and inclusive working environment
Governance, Safety and Professional Practice
Work within Trust policies, procedures and competencies
Maintain patient confidentiality and data protection standards
Participate in training, supervision and Personal Development Reviews
Contribute to audits, quality improvement and service development activities as required
Job description
Job responsibilities
The Care Support Worker will work within Imaging Services to support the delivery of patient-centred care. Duties will be undertaken following appropriate training and competency assessment and always within agreed scope of practice.
The post holder will welcome and orientate patients, provide reassurance, support dignity and privacy, and assist with patient positioning and preparation for imaging procedures. The role includes acting as a chaperone for intimate examinations, ensuring compliance with safeguarding and chaperoning guidance.
The post holder will support the maintenance of clinical areas, prepare rooms for clinics and imaging sessions, clean and restock equipment, and assist with the safe movement of patients and equipment. They will work collaboratively with Radiographers, Radiologists, Sonographers, nursing staff and other members of the multidisciplinary team.
The role requires flexibility to work across designated Imaging areas and a commitment to delivering high standards of patient care, safety and experience.
Main Responsibilities
Patient Care and Support
Welcome, assist and reassure patients and relatives in a compassionate and professional manner
Support patient preparation and aftercare as delegated by registered staff
Act as a chaperone during intimate examinations in line with Trust policy
Assist with patient mobility, transfers and positioning using appropriate equipment
Observe and report any changes or concerns in a patients condition
Environment and Equipment
Prepare and maintain imaging rooms and clinic areas
Clean equipment and clinical areas in accordance with infection control policies
Assist with stock control, deliveries and equipment checks
Communication and Teamworking
Communicate effectively with patients, carers and the multidisciplinary team
Escalate concerns appropriately and in a timely manner
Support a positive, respectful and inclusive working environment
Governance, Safety and Professional Practice
Work within Trust policies, procedures and competencies
Maintain patient confidentiality and data protection standards
Participate in training, supervision and Personal Development Reviews
Contribute to audits, quality improvement and service development activities as required
Person Specification
Qualifications
Essential
- NVQ/QCF Level 2 in Healthcare or equivalent relevant experience
- Care Certificate completed or willingness to complete within 12 weeks of appointment Assessment
- Maths and English qualification or equivalent
Experience and Skills
Essential
- Experience working in a healthcare or patient-facing environment
- Ability to work under supervision and follow instructions appropriately
- Ability to recognise own limitations and escalate concerns when required
Communication and Personal Attributes
Essential
- Ability to communicate effectively with patients, carers and staff using verbal and non-verbal communication
- Demonstrates compassion, respect and professionalism
- Understanding of the importance of privacy, dignity and confidentiality
Person Specification
Qualifications
Essential
- NVQ/QCF Level 2 in Healthcare or equivalent relevant experience
- Care Certificate completed or willingness to complete within 12 weeks of appointment Assessment
- Maths and English qualification or equivalent
Experience and Skills
Essential
- Experience working in a healthcare or patient-facing environment
- Ability to work under supervision and follow instructions appropriately
- Ability to recognise own limitations and escalate concerns when required
Communication and Personal Attributes
Essential
- Ability to communicate effectively with patients, carers and staff using verbal and non-verbal communication
- Demonstrates compassion, respect and professionalism
- Understanding of the importance of privacy, dignity and confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Healthcare
Moat Road
Walsall
WS10 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Healthcare
Moat Road
Walsall
WS10 9PS
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Highly Specialised Cardiac Physiologist- BANK
Walsall Healthcare NHS Trust View all jobs
Posted 20 day(s) ago
Reference: 407-WCCSS-8216987
Job summary
To undertake a full range of advanced (specialist and highly specialist) cardio logical diagnostic procedures.
To work independently in all aspects of cardiology. Invasive and non Invasive.
To support the trainees and assist with their training.
Support the day-to-day running of the pacemaker service alongside the pacing team, you will be expected to ensure optimum delivery of the pacing service. You will be required maintain awareness of the status of the service as a whole and provide support and, where necessary, personal participation in the work of other sections to ensure the highest possible standards of quality and efficiency are maintained.
Working to Trust and National Guidelines and in cooperation with the Procurement Service, you and the pacing team will also be responsible for ensuring the infrastructure and equipment of the implantation service is maintained in good working order and is adequate for purpose.
You and the pacing team will ensure the service is at the forefront of modern practice by the development, implementation and maintenance of education and monitoring programmes in the field of implantation technology. This will require a substantial personal involvement in the training, mentoring, supervision and assessment of cardiac physiology, nursing and medical staff.
Main duties of the job
Clinical- Generic
1. Support the pacing team with the day-to-day delivery of the pacing service and Implantable devices Service at Manor Hospital, in co-operation with the Cardiologists and Head of Technical Services, Cardiology.
2. Provision to support and oversee Domiciliary patients. Organise pacing staff to attend to these patients as well as occasional home visits.
5. Independently analyses complex data, performs complex calculations and compiles an accurate written technical report.
6 Performs a wide range of non-invasive Cardiac investigations for example ECGs, BP, Holter Monitoring, Exercise Tolerance Testing, Device downloads and device re-programming.
7. Works as part of a multi-disciplinary team within the Cath Labs during Angiograms, PCI, Device implantation and Cardioversions.
8. Promote Physiologist ILR implants - maintain competencies to gain formal written consent from patients.
- To perform specific specialised tasks as outlined below.
- Perform echocardiography independently with report would be desirable
- Undertake advanced procedures within the Cardiology Department (to include lead Physiologist in technician-led Exercise ECG procedures, Echocardiography, implantation and follow-up, cardiac catheterisation).
- work independently in the catheter lab undertaking angio grams and pacemaker implantation
- support the pacing service with clinics would be desirable
- To develop and maintain knowledge and clinical skills.
About us
Walsall Healthcare NHS Trust is an integrated health care organisation based in the West Midlands predominantly serving almost 280,000 residents in the borough of Walsall and the surrounds. Our geographical position in the West Midlands has meant that we have seen more patients choosing to use our services from the Stafford area following the reconfiguration of services at the former Mid Staffordshire NHS Foundation Trust.
We are seeking to appoint an additional highly specialised cardiac physiologist who will be working in echocardiography or device specialism but will also support other aspects of the service.
The Cardiology Department is part of a multi-discipline Clinical Measurement Unit in a busy community/acute integrated District General Hospital. The department is situated in a purpose-built unit providing a wide range of services including ECGs, ambulatory ECG and BP monitoring, Exercise ECG including Myoview, Echo Systems with storage and analysis system, Pacemaker implant and follow-up including ICDs and CRTs, Angiography and Treadmill Doppler Studies.
Applicants for this post must have current BSE TTE accreditation (or equivalent) and/or BHRS and have experience of all DGH Cardiological procedures, together with a relevant professional qualification and ILS/ALS. Opportunities are available to further develop your skills.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year N/A
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working
Reference number
407-WCCSS-8216987
Job locations
Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
Please see JD and personal spec attached
To independently perform echocardiograpghy or support the Device service and work in the cath lab
Job description
Job responsibilities
Please see JD and personal spec attached
To independently perform echocardiograpghy or support the Device service and work in the cath lab
Person Specification
Experience
Essential
- Minimum of 2 years experience in cardiology
- NHS experience
Qualifications
Essential
- Certification in echo or pacing
Knowledge
Essential
- Knowledge is cardiac physiology
Person Specification
Experience
Essential
- Minimum of 2 years experience in cardiology
- NHS experience
Qualifications
Essential
- Certification in echo or pacing
Knowledge
Essential
- Knowledge is cardiac physiology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Multiple Sclerosis Clinical Nurse Specialist
Walsall Healthcare NHS Trust View all jobs
Posted 25 day(s) ago
Reference: 407-COMMUNITY-8015904-A
Job summary
An exciting opportunity has arisen for a Registered Nurse who is motivated, innovative and is experienced in Multiple Sclerosis, to join the Community Neurological Rehabilitation Team.
The successful candidate must be able to demonstrate advanced knowledge and desire for improving Multiple Sclerosis services and facilitating care that demonstrates best practice, in the assessment and management of people who have been diagnosed with Multiple Sclerosis.
You will be a highly clinically skilled nurse with good interpersonal and communication skills. You must have 1st level registration with evidence of post registration practice.
The successful candidate needs to be motivated to support the on-going development and management of the Multiple Sclerosis service. Experience of working independently and using own initiative is essential. You must be able to organise your own workload to manage the caseload effectively.
You will need excellent leadership, communication, organisational and supervision skills and sound clinical knowledge.
Main duties of the job
The Multiple Sclerosis (MS) Clinical Nurse Specialist (CNS) works as part of the Community Neurological Rehabilitation Team (CNRT) supporting all aspects of care for people with MS in Walsall. The post holder will provide specialist nursing assessment, review and intervention to the population of people with Multiple Sclerosis within Walsall and work as an effective member of the multidisciplinary CNRT. The team aim to provide coordinated rehabilitation and long term neurological condition management, demonstrating an integrated approach to care across acute and community settings. The post holder will ensure a person centred approach in representing and consulting with clients to promote autonomy and quality of life whilst living with a neurological condition.
Working in a non-medical prescribing role, the post holder will also oversee the care and support for patients on disease modifying therapies including development of pathways to support emerging treatments closer to home. This will involve working in partnership with Consultant Neurologists and MS Specialist Nursing staff at Regional MS Centre - Queen Elizabeth Hospital, Birmingham and cross-boundary Consultant Neurologists.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
407-COMMUNITY-8015904-A
Job locations
Short Heath Clinic
Bloxwich Road North
Willenhall
WV12 5PR
United Kingdom
Job description
Job responsibilities
Please see the attached job description and person specification for more details of this role.
The successful candidate must also be able to travel throughout the borough during the working day as the post requires.
Job description
Job responsibilities
Please see the attached job description and person specification for more details of this role.
The successful candidate must also be able to travel throughout the borough during the working day as the post requires.
Person Specification
Qualifications
Essential
- First level Registered Nurse
- Non-Medical Prescriber
- Evidence of relevant post graduate CPD
Experience
Essential
- Substantial post registration experience with demonstrable experience within a neurology/MS setting
- Substantial experience at Band 6 level
- Previous experience of managing caseload
- Experience of working in multidisciplinary teams
- Ability to work autonomously and manage large, complex caseload
- Demonstrates expert nursing skills and a clear understanding of Multiple Sclerosis and Neurological Rehabilitation
- Knowledge of adult Community Service needs
- Knowledge regarding the potential impact of Multiple Sclerosis on Psychological wellbeing
- Knowledge of legislation and government white papers that influence service provision for this client group
- Demonstrates a commitment to evidence- based practice
Desirable
- Experience of working in the Community
- Knowledge of risk management and other clinical governance issues and their impact on personal practice and service development
Skills and Aptitudes
Essential
- Ability to work independently and as part of a team
- Demonstrates a commitment to working in partnership with patients and carers
- Ability to communicate effectively in difficult situations
- Ability to act as Clinical Leader and role model for Neurology and Rehabilitation Services
- Able to work unsupervised delivering care to patients
- Confident in managing clinical and professional situations
- Willingness to develop clinical skills as the role demands including independent prescribing
- Effective interpersonal skills
- Ability to work independently as an autonomous Practitioner
- Ability to engage in and initiate service development and clinical governance projects
- Ability to pass on skills and knowledge formally or informally
- Ability to utilise counselling skills with patients and carers
- Effective leadership and management skills, including staff supervision and PDR processes
Flexibility
Essential
- Must be willing to work across the 7-day week as the service demands
- Demonstrates the ability to travel frequently throughout the borough and surrounding locations during the working day.
- Demonstrates the ability to work in multiple, varied teams which include both clinical & non -clinical personnel
Person Specification
Qualifications
Essential
- First level Registered Nurse
- Non-Medical Prescriber
- Evidence of relevant post graduate CPD
Experience
Essential
- Substantial post registration experience with demonstrable experience within a neurology/MS setting
- Substantial experience at Band 6 level
- Previous experience of managing caseload
- Experience of working in multidisciplinary teams
- Ability to work autonomously and manage large, complex caseload
- Demonstrates expert nursing skills and a clear understanding of Multiple Sclerosis and Neurological Rehabilitation
- Knowledge of adult Community Service needs
- Knowledge regarding the potential impact of Multiple Sclerosis on Psychological wellbeing
- Knowledge of legislation and government white papers that influence service provision for this client group
- Demonstrates a commitment to evidence- based practice
Desirable
- Experience of working in the Community
- Knowledge of risk management and other clinical governance issues and their impact on personal practice and service development
Skills and Aptitudes
Essential
- Ability to work independently and as part of a team
- Demonstrates a commitment to working in partnership with patients and carers
- Ability to communicate effectively in difficult situations
- Ability to act as Clinical Leader and role model for Neurology and Rehabilitation Services
- Able to work unsupervised delivering care to patients
- Confident in managing clinical and professional situations
- Willingness to develop clinical skills as the role demands including independent prescribing
- Effective interpersonal skills
- Ability to work independently as an autonomous Practitioner
- Ability to engage in and initiate service development and clinical governance projects
- Ability to pass on skills and knowledge formally or informally
- Ability to utilise counselling skills with patients and carers
- Effective leadership and management skills, including staff supervision and PDR processes
Flexibility
Essential
- Must be willing to work across the 7-day week as the service demands
- Demonstrates the ability to travel frequently throughout the borough and surrounding locations during the working day.
- Demonstrates the ability to work in multiple, varied teams which include both clinical & non -clinical personnel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Short Heath Clinic
Bloxwich Road North
Willenhall
WV12 5PR
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Short Heath Clinic
Bloxwich Road North
Willenhall
WV12 5PR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Neonatal Practice Education Facilitator
Walsall Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 407-WCCSS-8064254-A
Job summary
We are very excited to be looking for a motivated practice Educator to join our friendly team in Walsall. We want an enthusiastic practitioner with excellent assessment and communication skills, eager to develop their clinical neonatal and leadership skills. In return you will be supported by our skilled senior nursing and medical team. You will be passionate about improving neonatal care and improving the experience of babies and their families in the neonatal unit. You will support staff to enable them to maintain high standards of clinical care and act as a role model. You will also have excellent management and communication skills and take charge of the unit when required. You would require significant post QIS certification experience.
Main duties of the job
To co-ordinate and facilitate educational activities for Registered and non- Registered nursing and midwifery staff within the designated practice area including all education in relation to medical devices. To establish and maintain links with the Universities of Wolverhampton, Keele and Birmingham City. To participate in Foundation teaching sessions at Keele University as required. To participate in regional and national projects, such as West Midlands Perinatal network groups relating to education and quality Improvement. To actively participate in the improvement of patient experience and care standards on NNU and the wider relevant areas. Able to demonstrate effective clinical skills of a high quality, looking after special, high dependency and Intensive care babies. Able to demonstrate professional expertise and knowledge acquired through post registration academic study and clinical, leadership and management development. Managerial responsibility and accountability in the absence of the Lead Nurse, for the Neonatal Unit for the twenty four hour care delivery and management of the ward/area of work, including the supervision of staff and students. Expected to maintain a visible presence in the ward/area of work and provide a clear focus for effective clinical leadership to the nursing team .
Please see the Job description for detailed duties
Working long days and nights, weekends and bank holidays
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
11 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
407-WCCSS-8064254-A
Job locations
Ward 28 Neonatal Unit Walsall Healthcare Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Qualifications
Essential
- Degree/Masters in Nursing studies /Neonatal studies or equivalent
- Current NMC registration
Desirable
- Mentorship course or equivalent.
Knowledge
Essential
- Certified Newborn life support provider (NLS)
Desirable
- Supervision course
Skills
Essential
- Excellent IT skills
Desirable
- Badgernet trainer
Person Specification
Qualifications
Essential
- Degree/Masters in Nursing studies /Neonatal studies or equivalent
- Current NMC registration
Desirable
- Mentorship course or equivalent.
Knowledge
Essential
- Certified Newborn life support provider (NLS)
Desirable
- Supervision course
Skills
Essential
- Excellent IT skills
Desirable
- Badgernet trainer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Ward 28 Neonatal Unit Walsall Healthcare Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Ward 28 Neonatal Unit Walsall Healthcare Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 407-WCCSS-8102130
Job summary
An exciting opportunity has arisen for a motivated and enthusiastic Bank Clinical Pharmacist to join our team, with a primary focus on supporting Pharmacy Cancer and Aseptic Services. This role is particularly suited to hospital pharmacists looking to develop their career within oncology and aseptic services, as well as experienced cancer and aseptic pharmacists. We are seeking candidates who are able to provide consistent and reliable support to the service.
This post will play a key role in supporting the safe and effective delivery of cancer services, with a primary focus on the release of chemotherapy, alongside contributing to the ongoing development of aseptic services within the Trust. There will also be opportunity, depending on experience, to develop skills in chemotherapy screening, supported through structured training and competency-based progression where appropriate.
This role is ideally suited to hospital pharmacists with a strong clinical foundation who are looking to specialise in cancer and aseptic services, as well as existing oncology/aseptic pharmacists seeking to further develop their expertise within a supportive and progressive environment.
AS THIS IS A BANK ROLE, SPONSORSHIP CANNOT BE PROVIDED.
PLEASE NOTE: THIS VACANCY MAY CLOSE EARLY SHOULD A LARGE NUMBER OF APPLICATION BE RECEIVED.
Main duties of the job
Participate in the provision of a comprehensive specialist pharmacy service supporting Cancer and Aseptic Services within Walsall Healthcare NHS Trust, and to those organisations with which the Trust has a contract for the supply of pharmaceutical services.
Undertake specialist clinical pharmacy duties within oncology, with a primary focus on the safe release of chemotherapy, ensuring all treatments are verified in accordance with local protocols, national guidance, and best practice standards. Support chemotherapy screening where appropriate, depending on competence, experience, and service need.
Provide expert advice to medical staff, nursing staff, and other members of the multidisciplinary team on the safe, effective, and evidence-based use of medicines in oncology, including complex chemotherapy regimens and supportive treatments.
Contribute to the safe and effective operation and development of aseptic services, ensuring compliance with relevant standards, SOPs, and governance requirements.
About us
Walsall Healthcare NHS Trust is a provider of local general hospital and community services to Walsall and its surrounding areas serving a population of 260,000 residents, formed on 1st April 2011, following the integration of Walsall Hospitals NHS Trust and NHS Walsall Community Health. The pharmacy department has benefited with extensive refurbishment with a new robot dispenser in place to improve our ability to provide a patient-facing service and has recently had approval for a new Outpatient Satellite Pharmacy. We are one of only a handful of hospitals regionally to provide specialist care in bariatric surgery. A new integrated critical care unit and extended Neonatal Unit was completed in 2018, and will be opening a brand new, state of the art Emergency Department in Autumn 2022.
The pharmacy department has a very friendly, enthusiastic and energetic team and established a good working relationship with our primary care commissioners. We have strong ties with a number of higher education institutes including University of Wolverhampton. Colleagues from our department won an 'Excellence in Hospital Pharmacy Practice' award at the 2018 Clinical Pharmacy Congress. We have recently developed exciting new posts in Community Services such as Rapid Response and AKI post-discharge review.Finally, we have been recommended by colleagues as a great place to work which is supported by the Trusts values to work as part of a team, being respectful, compassionate and professional.
Details
Date posted
10 August 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
Depending on experience zero hour
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working
Reference number
407-WCCSS-8102130
Job locations
Walsall Healthcare NHS Trust
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
Support and maintain key prescribing systems, including Chemocare, ensuring protocols are accurate, up to date, and aligned with current clinical guidance to support safe prescribing and administration of chemotherapy.
Undertake risk assessments within cancer services and implement risk-reducing measures. Contribute to the regular review and update of policies, procedures, and safe systems of work to maintain high standards of patient safety.
Provide training and support to junior pharmacists, pharmacy technicians, and other healthcare professionals in relation to oncology pharmacy and aseptic services, where appropriate.
Professionally check prescriptions, including cytotoxic and high-risk medicines, ensuring accuracy, clinical appropriateness, and compliance with legal and governance standards.
Ensure compliance with Clinical Pharmacy Service guidelines, SOPs, and cancer-specific protocols. Escalate any concerns that may impact on safe clinical practice and actively contribute to a culture of safety by reporting incidents and adverse drug reactions in line with Trust policy.
Promote and support adherence to Trust Medicines Management policies, formulary decisions, and national cancer guidance, assisting prescribers in optimising treatment in line with evidence-based practice.
Maintain accurate records of clinical activity, interventions, and workload using pharmacy electronic systems, and contribute to audits, service evaluations, and productivity measures as required.
Job description
Job responsibilities
Support and maintain key prescribing systems, including Chemocare, ensuring protocols are accurate, up to date, and aligned with current clinical guidance to support safe prescribing and administration of chemotherapy.
Undertake risk assessments within cancer services and implement risk-reducing measures. Contribute to the regular review and update of policies, procedures, and safe systems of work to maintain high standards of patient safety.
Provide training and support to junior pharmacists, pharmacy technicians, and other healthcare professionals in relation to oncology pharmacy and aseptic services, where appropriate.
Professionally check prescriptions, including cytotoxic and high-risk medicines, ensuring accuracy, clinical appropriateness, and compliance with legal and governance standards.
Ensure compliance with Clinical Pharmacy Service guidelines, SOPs, and cancer-specific protocols. Escalate any concerns that may impact on safe clinical practice and actively contribute to a culture of safety by reporting incidents and adverse drug reactions in line with Trust policy.
Promote and support adherence to Trust Medicines Management policies, formulary decisions, and national cancer guidance, assisting prescribers in optimising treatment in line with evidence-based practice.
Maintain accurate records of clinical activity, interventions, and workload using pharmacy electronic systems, and contribute to audits, service evaluations, and productivity measures as required.
Person Specification
QUALIFICATIONS
Essential
- MPharm or equivalent academic qualification.
- Completed Pre-Registration year leading to Membership of the General Pharmaceutical Council
- Current membership of the General Pharmaceutical Council
Desirable
- BOPA SACT passport/Working towards
EXPERIENCE
Essential
- Previously worked within Hospital Pharmacy
- Broad range of experience of working as a clinical pharmacist, including provision of 'Out of hours' Pharmaceutical Services, medicines information and drug utilisation review.
- Experience of working in a multidisciplinary team.
Desirable
- Relevant clinical pharmacy or hospital pharmacy experience, including work in aseptic units, performing final checks, and releasing aseptically prepared products
- Experience of successfully supervising and contributing to the training of pharmacists and pharmacy technical staff.
- Experience of using Chemocare
- Experience in carrying out quality/service improvement projects
- Experience in clinically screening and releasing SACT prescriptions
SKILLS AND KNOWLEDGE
Essential
- Skilled at assessing and interpreting prescriptions to identify and manage risk associated with the use of medicines.
- Able to follow national guidelines and Trust policies, procedures and guidelines.
- Written and communication skills appropriate to the level required for this role.
- Maintain effective working relationships
- Able to set priorities, meet deadlines and manage time effectively.
- Skills for problem identification and solving
- Able to demonstrate self-motivation and ability to cope with responsibility.
- Competent to clinical check prescriptions.
- Competent to check medicines dispensed by others and to detect any errors that have been made.
Desirable
- People management, team work and interpersonal skills appropriate to this role.
- Skills for using Microsoft Office to produce word-processed documents e.g. SOPs for specialist areas, patient care plans (MS Word), record research and audit data (MS Excel) and prepare and deliver training (MS Powerpoint).
- Standard key-board skills for using the Pharmacy Computer System, and other software, to prepare reports, analyses, label medicines etc.
- Understanding of the current and longer term issues facing pharmacy services within the NHS.
- Basic understanding of medicines management in clinical pharmacy services.
Right to work
Essential
- Please only apply for this role if you have current right to work in the UK
Person Specification
QUALIFICATIONS
Essential
- MPharm or equivalent academic qualification.
- Completed Pre-Registration year leading to Membership of the General Pharmaceutical Council
- Current membership of the General Pharmaceutical Council
Desirable
- BOPA SACT passport/Working towards
EXPERIENCE
Essential
- Previously worked within Hospital Pharmacy
- Broad range of experience of working as a clinical pharmacist, including provision of 'Out of hours' Pharmaceutical Services, medicines information and drug utilisation review.
- Experience of working in a multidisciplinary team.
Desirable
- Relevant clinical pharmacy or hospital pharmacy experience, including work in aseptic units, performing final checks, and releasing aseptically prepared products
- Experience of successfully supervising and contributing to the training of pharmacists and pharmacy technical staff.
- Experience of using Chemocare
- Experience in carrying out quality/service improvement projects
- Experience in clinically screening and releasing SACT prescriptions
SKILLS AND KNOWLEDGE
Essential
- Skilled at assessing and interpreting prescriptions to identify and manage risk associated with the use of medicines.
- Able to follow national guidelines and Trust policies, procedures and guidelines.
- Written and communication skills appropriate to the level required for this role.
- Maintain effective working relationships
- Able to set priorities, meet deadlines and manage time effectively.
- Skills for problem identification and solving
- Able to demonstrate self-motivation and ability to cope with responsibility.
- Competent to clinical check prescriptions.
- Competent to check medicines dispensed by others and to detect any errors that have been made.
Desirable
- People management, team work and interpersonal skills appropriate to this role.
- Skills for using Microsoft Office to produce word-processed documents e.g. SOPs for specialist areas, patient care plans (MS Word), record research and audit data (MS Excel) and prepare and deliver training (MS Powerpoint).
- Standard key-board skills for using the Pharmacy Computer System, and other software, to prepare reports, analyses, label medicines etc.
- Understanding of the current and longer term issues facing pharmacy services within the NHS.
- Basic understanding of medicines management in clinical pharmacy services.
Right to work
Essential
- Please only apply for this role if you have current right to work in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Healthcare NHS Trust
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Healthcare NHS Trust
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 407-CORPORATE-8165664
Job summary
We seek a professional with switchboard experience, proficiency in written English and interpersonal skills. Candidates should be adept at digital switchboard operation and possess strong communication and computer abilities.
It is essential that candidates are flexible and able to cover additional shifts when staffing levels are low. It is expected that the successful candidate will work additional shifts on a regular basis.
What we are currently looking for are 2 x part-time positions:
1 x 22 hour shift working on a 2 week rota
Week 1 - Monday 6 am - 2 pm, Tuesday 6 am, - 2 pm, Thursday 6 am - 2 pm
Week 2 - Monday 2 pm - 10 pm, Friday 6 am - 2 pm Saturday 2 pm - 10 pm
1 x 15 hour shift working on a 2 week rota
Week 1 Friday 2 pm - 10 pm Saturday 2 pm - 10 pm
Week 2 Thursday 2 pm - 10 pm Friday 2 pm - 10 pm
Our switchboard operates 24/7, requiring flexibility to cover shifts, including nights and weekends, with a 24-hour notice period. You'll collaborate with a team and occasionally work solo.
Walsall Healthcare NHS Trust, a major local employer with 3,000+ staff, supports Flexible Working Arrangements and Race Equality, prioritising education, training, and development including a multi-professional education centre.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
The Switchboard Operator role will include:
- Operate and provide a complete telecommunications service using the computerised switchboard consoles
- Dealing with clients queries in a polite and professional manner, maintaining exceptional standards for customer service and upholding theTrust's professional image at all times.
- Managing telephone and email enquiries and maintaining accurate client records against the computer database.
- Efficiently manage queries from customers in accordance with processes and guidelines.
- Assist and support other team members.
- Announce callers when transferring.
- Take accurate messages and forward accordingly.
- Dealing with emergency calls and recording the results accurately.
- Monitor all the alarm systems connected to the Switchboard and take appropriate action as determined by the Policies and Procedures
- Carry out activities set out in procedures for emergencies (Cardiac Arrest, Fire, Major Incident, Bomb Threat etc,)
- Update and maintain information.
- Operate a digital paging system.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
10 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
407-CORPORATE-8165664
Job locations
Manor Hospital
Moat Road
Walsall
WS29PS
United Kingdom
Job description
Job responsibilities
The post holder acts as the first point of contact and will be responsible for the operation of the Hospital Switchboard, the internal calls systems,the call and fault logging systems and for the keeping of associated clerical records. The post holder will also be required to deal with all calls,including emergency calls, in a polite, sensitive and efficient manner, having regard to the good image of the Trust. The switchboard operates 24hours a day every day of the year.
Job description
Job responsibilities
The post holder acts as the first point of contact and will be responsible for the operation of the Hospital Switchboard, the internal calls systems,the call and fault logging systems and for the keeping of associated clerical records. The post holder will also be required to deal with all calls,including emergency calls, in a polite, sensitive and efficient manner, having regard to the good image of the Trust. The switchboard operates 24hours a day every day of the year.
Person Specification
Qualifications
Essential
- Good standard of general education e.g. GCSE
- Continued personal and professional training or new Telecommunications technologies.
Experience
Essential
- Demonstrate Customer care experience
- Experience with working with a telephone system
- Knowledge and understanding of Windows software packages e.g. Microsoft Word, Microsoft Teams etc.
Desirable
- Familiar with bleep systems
- Switchboard Experience
- NHS Experience
Key Competencies
Essential
- Knowledge of one or more telephone systems.
- High degree of accuracy and attention to detail when recording information
Skills and Aptitudes
Essential
- Computer literacy and ability to use multiple systems simultaneously.
- Numeracy skills for accurate record keeping.
Person Specification
Qualifications
Essential
- Good standard of general education e.g. GCSE
- Continued personal and professional training or new Telecommunications technologies.
Experience
Essential
- Demonstrate Customer care experience
- Experience with working with a telephone system
- Knowledge and understanding of Windows software packages e.g. Microsoft Word, Microsoft Teams etc.
Desirable
- Familiar with bleep systems
- Switchboard Experience
- NHS Experience
Key Competencies
Essential
- Knowledge of one or more telephone systems.
- High degree of accuracy and attention to detail when recording information
Skills and Aptitudes
Essential
- Computer literacy and ability to use multiple systems simultaneously.
- Numeracy skills for accurate record keeping.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Manor Hospital
Moat Road
Walsall
WS29PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Manor Hospital
Moat Road
Walsall
WS29PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Orthoptic Administration Clerk
Walsall Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 407-SURGERY-7958056
Job summary
This role is an opportunity for a hardworking and professional individual to join the Orthoptic Administration team at Walsall Manor hospital.
The service currently consists of 6 Orthoptists, 2 Optometrists and 2 Administration staff.
The contract is part time (30 hours) over a 5 day working week, with the opportunity for flexibility on working hours and days.
The main role of the job is to assist with the day to day running of a busy clinical department, for example, reception duties, collecting and preparing patient notes, receiving referrals and taking phone calls. The candidate should be computer literate, have a good manner with patients and the public.
Although experience in these areas would be desirable, full training would be provided to the right candidate.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
To manage patient telephone / email queries on behalf of the Orthoptic team
To add patient referrals to the Orthoptic waitlist and to ensure orthoptic clinics are booked to capacity from the appropriate waitlists.
To print referrals from the E-referral systems
To manage patient appointment via electronic systems. Including Envoy and Patient engagement portal
To book / amend / patient appointments in Orthoptic/specialist clinics as required
To locate and collect, dock and prepare medical notes in a timely fashion.
To ensure that any loose papers are filed in patients notes. This will include collecting notes from multiple departments across the hospital
To provide clerical support to the Head Orthoptist and lead clinicians.
To monitor and order stationery supplies.
To participate in department and Mandatory training.
To be able to liaise with GP surgeries regarding queries relating to patient details and referrals
To communicate effectively with other members of the Orthoptic team, consultant ophthalmologists, medical and nursing staff, GPs, and other outside agencies.
To book interpreting services.
To communicate effectively with patients and carers regarding their orthoptic clinic appointments
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
10 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
407-SURGERY-7958056
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
This role is a clerical administrative role located within the Orthoptic department. The main duties of the job include answering phone calls to the orthoptic department, booking in orthoptic patients at the paediatric reception and preparing and collecting clinical notes for orthoptic clinics.
The post is situated in the paediatric orthoptic department, but at times the post holder may be situated in other ophthalmology locations in Walsall Manor Hospital.
Job description
Job responsibilities
This role is a clerical administrative role located within the Orthoptic department. The main duties of the job include answering phone calls to the orthoptic department, booking in orthoptic patients at the paediatric reception and preparing and collecting clinical notes for orthoptic clinics.
The post is situated in the paediatric orthoptic department, but at times the post holder may be situated in other ophthalmology locations in Walsall Manor Hospital.
Person Specification
Experience
Essential
- 5 GCSE grade A-C including English and Maths
Desirable
- Previous Health Care / Patient facing experience
- Experience with medical IT systems Eg. Careflow / Fusion / Choose and Book
Qualifications
Essential
- 5 GCSE's including Math and English Grade C or above / or equivalent
Skills
Essential
- Computer literate with Microsoft systems
Desirable
- Awareness or experience with hospital It systems
Person Specification
Experience
Essential
- 5 GCSE grade A-C including English and Maths
Desirable
- Previous Health Care / Patient facing experience
- Experience with medical IT systems Eg. Careflow / Fusion / Choose and Book
Qualifications
Essential
- 5 GCSE's including Math and English Grade C or above / or equivalent
Skills
Essential
- Computer literate with Microsoft systems
Desirable
- Awareness or experience with hospital It systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Lead Pharmacist Clinical Trials and Chemocare
Walsall Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 407-WCCSS-8090518-A
Job summary
The post-holder will be a specialist in Cancer and Clinical Trials with a specialist knowledge of the electronic SACT e-prescribing system, Chemocare. The post-holder will have the opportunity to enhance their professional development through various avenues. These include participating in patient-facing clinics alongside consultants, specialist nurses, and pharmacists, attending specialist conferences, and having dedicated time for independent prescribing practice. Additionally, they will have the choice to further develop and complete their master's qualification to broaden their expertise.
This is a Band 8 post; however, candidates currently working at Band 7 level who can demonstrate the capability and potential to develop into the role are encouraged to apply. Appointment may be made at Band 7, subject to a supported development programme leading to progression to Band 8 upon successful achievement of agreed competencies.Main duties of the job
- Act as the lead pharmacist for SACT (Systemic Anti-Cancer Therapy) governance, ensuring compliance with national standards (e.g. NHS, NICE, and relevant professional guidance).
- Develop, validate and maintain chemotherapy regimens within the ChemoCare system, ensuring accuracy and alignment with approved protocols.
- Ensure safe prescribing, dispensing and administration of SACT, identifying and mitigating medication risks.
- Manage and oversee investigational medicinal products (IMPs) within clinical trials, ensuring compliance with GCP (Good Clinical Practice) and trial protocols.
- Develop and implement standard operating procedures (SOPs) for chemotherapy and clinical trials pharmacy services.
- Conduct audit and quality improvement initiatives relating to SACT and clinical trials to enhance patient safety and service delivery.
- Train, supervise and support pharmacy staff, pre-registration pharmacists and other healthcare professionals in oncology and clinical trials practice.
- Contribute to service development and innovation, including digital optimisation of prescribing systems and workflow improvements.
- Ensure appropriate storage, handling, accountability and documentation of cytotoxic and trial medications.
- Participate in on-call, weekend, or extended-hours services as required to support oncology services.
- Contribute to formulary development and horizon scanning for new oncology therapies and clinical trial opportunities.
About us
The pharmacy department at Walsall Healthcare NHS Trust is undergoing some exciting and positive developments with a key focus on the growth of individuals who work here. Therefore, this a great opportunity to be part of this new change.
The Pharmacy Service operates across three acute clinical Divisions and across the Community Services Division provided by the Trust. Applicants will be able to demonstrate significant experience managing a clinical pharmacy service. The post holder will be a key member of the Pharmacy Team working closely with stakeholders within Pharmacy and the Surgery Division.
Applicants must be able to contribute to the delivery of the strategic aims of the Pharmacy Service, aligned to the overall Trust objectives, within set financial constraints as well as deliver agreed cost improvement targets on an annual basis.
Details
Date posted
10 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £64,750 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
407-WCCSS-8090518-A
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
- Offer complex advice on prescribing and therapeutics within oncology.
- Serve as a key component of the multidisciplinary oncology team and a Trust-wide source on chemotherapy matters.
- Educate and support advanced practitioners and non-medical prescribers of chemotherapy.
- Maintain and validate chemotherapy regimens via the ChemoCare system.
- To provide pharmaceutical advice and support to relevant healthcare professionals for clinical trials of investigational medicinal products.
- To work collaboratively with the Research & Innovation Staff, to apply research governance as per trial regulation to Pharmacy trial service using the knowledge of Pharmacy governance.
- To liaise with research investigators, research staff, pharmacy staff, and pharmaceutical industry in the provision of the service to ensure appropriate planning, feasibility, implementation, delivery and monitoring of clinical trials.
- To lead on the Pharmacy governance aspects of clinical trials in line with international (ICH-GCP, GMP) and national legislations [UK Medicines for Human Use (Clinical Trials) Regulations].
Job description
Job responsibilities
- Offer complex advice on prescribing and therapeutics within oncology.
- Serve as a key component of the multidisciplinary oncology team and a Trust-wide source on chemotherapy matters.
- Educate and support advanced practitioners and non-medical prescribers of chemotherapy.
- Maintain and validate chemotherapy regimens via the ChemoCare system.
- To provide pharmaceutical advice and support to relevant healthcare professionals for clinical trials of investigational medicinal products.
- To work collaboratively with the Research & Innovation Staff, to apply research governance as per trial regulation to Pharmacy trial service using the knowledge of Pharmacy governance.
- To liaise with research investigators, research staff, pharmacy staff, and pharmaceutical industry in the provision of the service to ensure appropriate planning, feasibility, implementation, delivery and monitoring of clinical trials.
- To lead on the Pharmacy governance aspects of clinical trials in line with international (ICH-GCP, GMP) and national legislations [UK Medicines for Human Use (Clinical Trials) Regulations].
Person Specification
Skills
Essential
- Master's Degree in Pharmacy (or equivalent)
- Professional registration as a Pharmacist in the UK, through practitioner Membership of The General Pharmaceutical Council
- Sufficient hospital pharmacy experience (as a registered pharmacist) to have acquired the competencies needed for the job.
- Specialist services relevant to the post (e.g. oncology/haematology/clinical trials )
- Independent Prescriber
Desirable
- Clinical Diploma or working towards (PG Dip)
- BOPA SACT Passport or equivalent experience
- Experience of managing a clinical pharmacy service to a specialty on a day to day basis
Communication and Relationship Skills
Essential
- Excellent interpersonal and presentation skills, both verbal and written - must be able to communicate highly complex drug or medicine related information to prescribers, clinicians, patients, relatives, relevant Trust committees and other stakeholders. Patients may have language difficulties, physical or mental disabilities; other professionals may challenge advice.
- Empathy with patients, relatives and user of our service
- Confident and assertive; able to defend opinions in a constructive manner when challenged
- Proven ability to influence and negotiate with relevant senior colleagues
Desirable
- Experience of writing compelling business cases or case of need for service development
Experience
Essential
- Experience in providing specialist pharmacist review of people with cancer
- Experience of delivering clinical pharmacy service and advice relating to the safe use of medicines.
- Experience of excellent leadership and management skills
- Experience of line management including effective performance management, recruitment and allocation of tasks/staff
- Experience of using SACT e-prescribing system
- Experience in project management (including department-wide roles) and evidence of completed outcomes
- Experience of protocol building validation with an e-prescribing system.
- Awareness of National initiatives with regards to development of chemotherapy services particularly SACT (systemic anti-cancer therapy) reporting
Desirable
- Experience of working actively on national groups
- Effective liaison with relevant Trust level committees / groups
- Experience of multidisciplinary team working at Pharmacy, Trust and regional level
- Experience of assessing risk and developing plans to mitigate that risk
- Experience with using Chemocare
Person Specification
Skills
Essential
- Master's Degree in Pharmacy (or equivalent)
- Professional registration as a Pharmacist in the UK, through practitioner Membership of The General Pharmaceutical Council
- Sufficient hospital pharmacy experience (as a registered pharmacist) to have acquired the competencies needed for the job.
- Specialist services relevant to the post (e.g. oncology/haematology/clinical trials )
- Independent Prescriber
Desirable
- Clinical Diploma or working towards (PG Dip)
- BOPA SACT Passport or equivalent experience
- Experience of managing a clinical pharmacy service to a specialty on a day to day basis
Communication and Relationship Skills
Essential
- Excellent interpersonal and presentation skills, both verbal and written - must be able to communicate highly complex drug or medicine related information to prescribers, clinicians, patients, relatives, relevant Trust committees and other stakeholders. Patients may have language difficulties, physical or mental disabilities; other professionals may challenge advice.
- Empathy with patients, relatives and user of our service
- Confident and assertive; able to defend opinions in a constructive manner when challenged
- Proven ability to influence and negotiate with relevant senior colleagues
Desirable
- Experience of writing compelling business cases or case of need for service development
Experience
Essential
- Experience in providing specialist pharmacist review of people with cancer
- Experience of delivering clinical pharmacy service and advice relating to the safe use of medicines.
- Experience of excellent leadership and management skills
- Experience of line management including effective performance management, recruitment and allocation of tasks/staff
- Experience of using SACT e-prescribing system
- Experience in project management (including department-wide roles) and evidence of completed outcomes
- Experience of protocol building validation with an e-prescribing system.
- Awareness of National initiatives with regards to development of chemotherapy services particularly SACT (systemic anti-cancer therapy) reporting
Desirable
- Experience of working actively on national groups
- Effective liaison with relevant Trust level committees / groups
- Experience of multidisciplinary team working at Pharmacy, Trust and regional level
- Experience of assessing risk and developing plans to mitigate that risk
- Experience with using Chemocare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 407-SURGERY-8023731
Job summary
We have an exciting opportunity for Ward Clerk in the Ophthalmology Department
To provide an efficient, effective and comprehensive administrative support for the department.
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients.
Communicating information verbally and in writing, providing routine information for patients and staff, for example discharge, admission, transfers and making appointments.
May be required to handle barriers to understanding for example anxious patients, relatives, cultural differences, and language or communication difficulties.
Please note, this vacancy is subject to closing early if it receives a high number of applications.
Main duties of the job
An exciting opportunities have arisen to join a friendly team, working within Ophthalmology.
Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration. Booking return patients for various appointments and scans.
If you feel you have these skills and would like to join our team them please apply.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
06 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
407-SURGERY-8023731
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
To provide an efficient, effective and comprehensive administrative support for the department/area.
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients.
See job description for full details:
Job description
Job responsibilities
To provide an efficient, effective and comprehensive administrative support for the department/area.
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients.
See job description for full details:
Person Specification
Qualifications
Essential
- High level of literacy and numeracy
- GCSE or equivalent in English and Maths
Experience
Essential
- Demonstrable experience of administrative & clerical systems and processes
- Fully conversant with information and other IT systems.
- Experience in Microsoft including Outlook, Word and Excel
Skills and Knowledge
Essential
- Ability to deal with difficult/anxious people using tact and diplomacy.
- Excellent organisational skills to manage own workload and assist in running a smooth service.
Person Specification
Qualifications
Essential
- High level of literacy and numeracy
- GCSE or equivalent in English and Maths
Experience
Essential
- Demonstrable experience of administrative & clerical systems and processes
- Fully conversant with information and other IT systems.
- Experience in Microsoft including Outlook, Word and Excel
Skills and Knowledge
Essential
- Ability to deal with difficult/anxious people using tact and diplomacy.
- Excellent organisational skills to manage own workload and assist in running a smooth service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Band 6 Trainee Respiratory CNS
Walsall Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 407-COMMUNITY-8178069
Job summary
An exciting opportunity has arisen for a motivated and enthusiastic nurse to join the Respiratory Team which encompasses the Chronic Obstructive Pulmonary Disease, Bronchiectasis and Interstitial Lung Disease community service at Walsall Healthcare NHS Trust as a Band 6 developing into Band 7 CNS. This role is to support face to face home visitand clinic activity by running nurse-led clinics, develop specialist skills and knowledge to improve patient care, and supported discharge of respiratory patients.
The role is based at Pinfold Health Centre, working alongside nurse specialists and consultant respiratory physicians. The successful applicant will be supported through a robust 18-month training programme to gain specialist knowledge and specific skills in order to carry out the role as a band 7 Respiratory Clinical Nurse Specialist upon completion. The training will include time with a Respiratory Consultant as your allocated educational supervisor, supported clinic exposure and specialist skills such as chest x-ray interpretation supported by our team of Consultant Radiographers. Once deemed competent, the post holder will be committed to the development of COPD, Bronchiectasis or ILD services and the provision of nurse-led clinics and attendance at regional MDTs. You will be required to provide expert care and treatments for patients with specific respiratory conditions, including in-reach and supported discharge from emergency and acute care pathways.
Main duties of the job
The successful applicant will have a broad range of respiratory knowledge and skills to be able to support patients throughout their care pathway from diagnosis through to end-of-life care. The ability to liaise confidently and establish good networks across specialities and care settings is essential. You will be involved in training and education for Trust staff and external disciplines i.e. medical, nursing and support staff as well as educating patients and carers about their condition and management. You will, in all aspects, be supported by the consultant body as well as the wider MDT team to ensure that the service complies with local and national standards.
The post holder will be working across a variety of community settings. This is envisioned to also include supporting the Acute Respiratory Virtual Ward, titrating medications or prescribing once qualified as an independent prescriber. The role will also include managing the patient support group and supporting pulmonary rehabilitation with education sessions. Some of the specialist aspects of the role will include Point of care CRP testing, CBG sampling, venous blood sampling, monitoring bloods, spirometry testing and requesting radiological tests to act upon results. The post-holder will be expected to support the band 7 clinical nurse specialists at MDT's and support with post discharge reviews.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
06 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
407-COMMUNITY-8178069
Job locations
Pinfold Health Centre
Field Road
Bloxwich
WS3 3JP
United Kingdom
Job description
Job responsibilities
The post holder will train to become a competent CNS within the Respiratory Service with a focus on COPD, Bronchiectasis or ILD, working alongside the community band 7 CNS team, respiratory consultants and allied healthcare professionals to provide clinical management and professional leadership in the delivery and development of respiratory services. The post holder will work collaboratively with all members of the multidisciplinary team to promote, develop, and evaluate the clinical respiratory service within Walsall Hospitals NHS Trust community thus ensuring the delivery of high-quality patient care. The post holder will be working across a variety of community settings including community nurse-led respiratory clinics. Supporting the new Acute Respiratory Virtual Ward within their scope as a trainee clinical nurse specialist. Assist in nurse-led clinics and, once a qualified independent prescriber, start and titrate medications, monitor bloods, including phlebotomy, and act on results. To utilise top to toe assessment skills to holistically manage patients Learn to manage telephone enquiries and respond to any respiratory-related enquiries as well as exploring patient needs holistically. Support the consultant team at MDT and to support patients out in community. Engage with the patient support group, supporting pulmonary rehabilitation with education sessions.
Job description
Job responsibilities
The post holder will train to become a competent CNS within the Respiratory Service with a focus on COPD, Bronchiectasis or ILD, working alongside the community band 7 CNS team, respiratory consultants and allied healthcare professionals to provide clinical management and professional leadership in the delivery and development of respiratory services. The post holder will work collaboratively with all members of the multidisciplinary team to promote, develop, and evaluate the clinical respiratory service within Walsall Hospitals NHS Trust community thus ensuring the delivery of high-quality patient care. The post holder will be working across a variety of community settings including community nurse-led respiratory clinics. Supporting the new Acute Respiratory Virtual Ward within their scope as a trainee clinical nurse specialist. Assist in nurse-led clinics and, once a qualified independent prescriber, start and titrate medications, monitor bloods, including phlebotomy, and act on results. To utilise top to toe assessment skills to holistically manage patients Learn to manage telephone enquiries and respond to any respiratory-related enquiries as well as exploring patient needs holistically. Support the consultant team at MDT and to support patients out in community. Engage with the patient support group, supporting pulmonary rehabilitation with education sessions.
Person Specification
Qualifications
Essential
- Registered General Nurse.
- Evidence of Continued Professional development.
- Degree/diploma in Nursing
Desirable
- Advanced clinical assessment skills training are desirable
- Recognised teaching and mentoring qualification
Knowledge and Experience
Essential
- Experience of working within an acute respiratory/medical unit or community team
- Experience in managing performance management issues
- Able to conduct audits and implement change to improve patient experience of service
- Able to network and establish collaborative working practices
- Understand the role of Evidence-Based Medicine and use it to influence patient care through research findings
Desirable
- Evidence of top to toe assessment skills including chest auscultation
- Understanding of infection control issues about respiratory caseloads.
- Teaching experience and the ability to effectively present data to a multidisciplinary team.
- Possession of a management qualification or evidence of having undertaken leadership skills training is desirable/working towards.
Key Competencies
Essential
- Computer literate, knowledge of databases and data collation
- Excellent written and verbal communication skills
Desirable
- Complex case management, able to identify and respond to priorities and emergencies
- Evidence of innovation in clinical services and/or clinical service development
- Working knowledge related to legislation related to enhanced practice.
- Understanding of clinical governance related to enhanced practice
Person Specification
Qualifications
Essential
- Registered General Nurse.
- Evidence of Continued Professional development.
- Degree/diploma in Nursing
Desirable
- Advanced clinical assessment skills training are desirable
- Recognised teaching and mentoring qualification
Knowledge and Experience
Essential
- Experience of working within an acute respiratory/medical unit or community team
- Experience in managing performance management issues
- Able to conduct audits and implement change to improve patient experience of service
- Able to network and establish collaborative working practices
- Understand the role of Evidence-Based Medicine and use it to influence patient care through research findings
Desirable
- Evidence of top to toe assessment skills including chest auscultation
- Understanding of infection control issues about respiratory caseloads.
- Teaching experience and the ability to effectively present data to a multidisciplinary team.
- Possession of a management qualification or evidence of having undertaken leadership skills training is desirable/working towards.
Key Competencies
Essential
- Computer literate, knowledge of databases and data collation
- Excellent written and verbal communication skills
Desirable
- Complex case management, able to identify and respond to priorities and emergencies
- Evidence of innovation in clinical services and/or clinical service development
- Working knowledge related to legislation related to enhanced practice.
- Understanding of clinical governance related to enhanced practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Pinfold Health Centre
Field Road
Bloxwich
WS3 3JP
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Pinfold Health Centre
Field Road
Bloxwich
WS3 3JP
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 407-MLTC-8172001
Job summary
To provide comprehensive secretarial and administration support, handling first line enquiries from patients, relatives and staff and tracking investigations from the Emergency Department for an assigned group of clinicians.
Main duties of the job
To provide comprehensive administrative and secretarial support to the clinical team.This includes typing of letters, sending emails, monitoring and tracking investigations requested by the Acute Care Consultants, to ensure patient safety netting and follow-up arrangements are in place. Taking & typing of minutes at meetings, discharge summaries and medico-legal reports.
Dealing with queries from patients and relatives
Dealing with correspondence from multidisciplinary teams including GPs practices and external agencies, including complaints and legal documents.
Managing diaries for Consultants where appropriate, arranging meetings
All administration duties including typing of letters, filing and post.
Supervision of junior staff
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
.
Details
Date posted
06 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
407-MLTC-8172001
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
Key Responsibilities
1. To provide comprehensive administrative and secretarial support to the clinical team. This includes typing of letters, sending emails, monitoring and tracking investigations requested by the Emergency Department Consultants, to ensure patient safety netting and follow-up arrangements are in place. Taking & typing of minutes at meetings, discharge summaries and medico-legal reports.
2. Dealing with referrals and e-referrals queries, to ensure patients are promptly reviewed and appropriate follow up arrangements are in place, in line with patient pathways.
3. Obtaining medical notes to assist the clinical team with the management of queries, appointments, and audits.
4. Dealing with emails and correspondence from multi-disciplinary teams including GP practices and external agencies pathways. This may also include complaints and medical legal documents.
5. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
6. Liaising with patients and relatives, providing routine information e.g. about referrals, appointments or clinic information, which may require tact and persuasive skills or where there are barriers to understanding.
7. Exercising judgement when dealing with enquiries from patients, staff or external stakeholders, analysing information to resolve issues for e.g. e-referrals, appointments/ follow-up arrangements, arranging meetings, and managing diary commitments for clinical team.
8. Provide day to day supervision/management, mentoring and support, as well as on the job training to new or junior staff as required.
9. Maintaining accurate processing and storage of clinical records via both electronic systems and paper based records to include appointing/unappointing as appropriate, data entry, transcribing letters and minutes. Ensure all letters and discharge summaries are copied to the appropriate professionals and to patients.
10. Managing own workload, ensuring compliance with standards relevant to the role and department, ensuring that a quality service is provided according to agreed policies and Standard Operating Procedures, referring to Manager where appropriate.
11. Ordering and maintaining office supplies and stationery, and other stock items as appropriate. This may include cash handling and the authorisation of requisitions within agreed limits.
12. Have responsibility for adhering to all relevant Trust policies, and ensuring that team members do likewise, and proposing practice changes within own area/department.
General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.
* Any other duties required by line manager
Job description
Job responsibilities
Key Responsibilities
1. To provide comprehensive administrative and secretarial support to the clinical team. This includes typing of letters, sending emails, monitoring and tracking investigations requested by the Emergency Department Consultants, to ensure patient safety netting and follow-up arrangements are in place. Taking & typing of minutes at meetings, discharge summaries and medico-legal reports.
2. Dealing with referrals and e-referrals queries, to ensure patients are promptly reviewed and appropriate follow up arrangements are in place, in line with patient pathways.
3. Obtaining medical notes to assist the clinical team with the management of queries, appointments, and audits.
4. Dealing with emails and correspondence from multi-disciplinary teams including GP practices and external agencies pathways. This may also include complaints and medical legal documents.
5. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
6. Liaising with patients and relatives, providing routine information e.g. about referrals, appointments or clinic information, which may require tact and persuasive skills or where there are barriers to understanding.
7. Exercising judgement when dealing with enquiries from patients, staff or external stakeholders, analysing information to resolve issues for e.g. e-referrals, appointments/ follow-up arrangements, arranging meetings, and managing diary commitments for clinical team.
8. Provide day to day supervision/management, mentoring and support, as well as on the job training to new or junior staff as required.
9. Maintaining accurate processing and storage of clinical records via both electronic systems and paper based records to include appointing/unappointing as appropriate, data entry, transcribing letters and minutes. Ensure all letters and discharge summaries are copied to the appropriate professionals and to patients.
10. Managing own workload, ensuring compliance with standards relevant to the role and department, ensuring that a quality service is provided according to agreed policies and Standard Operating Procedures, referring to Manager where appropriate.
11. Ordering and maintaining office supplies and stationery, and other stock items as appropriate. This may include cash handling and the authorisation of requisitions within agreed limits.
12. Have responsibility for adhering to all relevant Trust policies, and ensuring that team members do likewise, and proposing practice changes within own area/department.
General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.
* Any other duties required by line manager
Person Specification
Experience
Essential
- Experience of planning and organising events e.g. MDTs and case conferences.
- Experience dealing with non-routine issues such as problem solving, developing alternative or additional administrative procedures.
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level II or equivalent
- NVQ Level 3 (or equivalent) Word
Knowledge
Essential
- Excellent knowledge of the full range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
- Clear understanding of confidentiality and data protection issues
Desirable
- Knowledge of internal PAS system
Person Specification
Experience
Essential
- Experience of planning and organising events e.g. MDTs and case conferences.
- Experience dealing with non-routine issues such as problem solving, developing alternative or additional administrative procedures.
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level II or equivalent
- NVQ Level 3 (or equivalent) Word
Knowledge
Essential
- Excellent knowledge of the full range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
- Clear understanding of confidentiality and data protection issues
Desirable
- Knowledge of internal PAS system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Academy Skills Trainer - Paediatrics
Walsall Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 407-CORPORATE-8143883
Job summary
As part of a multi-professional team, led by the Academy Manager, the post holder willhelp plan, organise, implement, and evaluate the delivery of clinical skills training and simulations for the Undergraduate Medical Education Team. The post holder will also provide clinical on-the-job teaching and supervision of University of Birmingham MBChB students and Aston University students who will be rotating through specialist placements in Paediatrics within Walsall Healthcare NHS Trust.
The post holder will also function as a specialist resource for other healthcare professionals within the Trust and promote high-quality care for patients within the clinical areas.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
- To help plan, organise, implement, and evaluate the University of Birmingham's MBChB curriculum in the clinical teaching academy (CTA), as well as to assist the Lead for Aston Medical School's Paediatric clinical placements and teaching when required.
- To help plan, organise, implement, and evaluate the University of Birmingham's curriculum, as well as Aston Medical Schools curriculum when required.
- To help run and teach clinical skills sessions for Medical Students both in the Manor Learning and Conference Centre and in the clinical areas.
- To actively participate in the Medical Student MBChB OSCE's.
About us
As the only provider of NHS acute care in Walsall, we offer a unique opportunity to be part of a Trust making a genuine difference to local health outcomes. The Trust is a busy district general hospital offering compete range of acute services, alongside extensive community services.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Our strategy is aligned to delivering exceptional care together while supporting a workforce that reflects the communities we serve. We offer clear career development pathways, access to training and education, and opportunities to contribute to service innovation and improvement.
Details
Date posted
05 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
407-CORPORATE-8143883
Job locations
Walsall Hospitals NHS Trust
Walsall Manor Hospital, Moat Road
West Midlands
WS29PS
United Kingdom
Job description
Job responsibilities
- Organisation and delivery of teaching of clinical medical students (e.g. bedside teaching, small group teaching and simulation) ensuring this meets the learning objectives set by medical school.
- Supporting the medical undergraduate teaching programme with course development, evaluation and co-ordination of the teaching programme, in conjunction with the Head of Academy.
- To contribute to the organisation of student clinical examinations and assessments.
- To support students in pastoral role and to signpost and escalate as necessary.
- To liaise with staff in the medical school and Trust as appropriate, including clinical colleagues,undergraduate co-ordinators, teaching fellows in other Trusts and medical school education developers.
- To undergo training in teaching methods as agreed with the Head of Academy (Postgraduate Certificate in Education for Health Professionals, unless already completed).
- To be familiar with the curriculum and to be available to facilitate students self-directed learning.
- To ensure that clinical practice is up to date and to undertake a programme of continued professional development with clinical commitments appropriate to the development of specialist clinical skills, attendance at clinics, ward rounds etc. as appropriate).
- To undertake quality improvement and/or research depending on the candidates interest.
- To comply with all relevant Trust policies and procedure.
Job description
Job responsibilities
- Organisation and delivery of teaching of clinical medical students (e.g. bedside teaching, small group teaching and simulation) ensuring this meets the learning objectives set by medical school.
- Supporting the medical undergraduate teaching programme with course development, evaluation and co-ordination of the teaching programme, in conjunction with the Head of Academy.
- To contribute to the organisation of student clinical examinations and assessments.
- To support students in pastoral role and to signpost and escalate as necessary.
- To liaise with staff in the medical school and Trust as appropriate, including clinical colleagues,undergraduate co-ordinators, teaching fellows in other Trusts and medical school education developers.
- To undergo training in teaching methods as agreed with the Head of Academy (Postgraduate Certificate in Education for Health Professionals, unless already completed).
- To be familiar with the curriculum and to be available to facilitate students self-directed learning.
- To ensure that clinical practice is up to date and to undertake a programme of continued professional development with clinical commitments appropriate to the development of specialist clinical skills, attendance at clinics, ward rounds etc. as appropriate).
- To undertake quality improvement and/or research depending on the candidates interest.
- To comply with all relevant Trust policies and procedure.
Person Specification
Qualifications
Essential
- First level Registration in Paediatric Nursing
- Previous teaching/mentorship experience
- Evidence of multi-professional working
Desirable
- Completion of a recognised teaching qualification. E.g. GIC
- Resuscitation Council UK PILS provider
- Advanced Life Support Paediatrics Training (EPALS/APLS)
Knowledge & Experience
Essential
- Substantial & recent experience of caring for Paediatric patients within an acute healthcare setting.
- Demonstration of professional behaviour and effective team working within clinical environment
- Evidence of teaching junior colleagues
- Evidence of multi-disciplinary teaching
Desirable
- Experience of teaching undergraduates and/or understanding the standards required of a graduating medical student
- Experience in Paediatric emergency simulations
Key Competencies
Essential
- Ability to organise and prioritise workload effectively
- Good time management and organisational skills
- Sufficient Information Technology skills, able to work with Microsoft Office software
- Commitment to undertake PG Cert in Medical Education during post
- Show initiative, drive and enthusiasm
Skills and Aptitudes
Essential
- Able to demonstrate relevant clinical experience, including appropriate practical skills and communications skills
- Ability to communicate in English at a high standard
- Excellent communication skills, written and oral
- Ability to establish good rapport with colleagues
- Empathise and work co-operatively with others
Other Academic Achievements
Desirable
- Prizes, research, Quality Improvements and other academic distinctions
- Papers submitted/published
Person Specification
Qualifications
Essential
- First level Registration in Paediatric Nursing
- Previous teaching/mentorship experience
- Evidence of multi-professional working
Desirable
- Completion of a recognised teaching qualification. E.g. GIC
- Resuscitation Council UK PILS provider
- Advanced Life Support Paediatrics Training (EPALS/APLS)
Knowledge & Experience
Essential
- Substantial & recent experience of caring for Paediatric patients within an acute healthcare setting.
- Demonstration of professional behaviour and effective team working within clinical environment
- Evidence of teaching junior colleagues
- Evidence of multi-disciplinary teaching
Desirable
- Experience of teaching undergraduates and/or understanding the standards required of a graduating medical student
- Experience in Paediatric emergency simulations
Key Competencies
Essential
- Ability to organise and prioritise workload effectively
- Good time management and organisational skills
- Sufficient Information Technology skills, able to work with Microsoft Office software
- Commitment to undertake PG Cert in Medical Education during post
- Show initiative, drive and enthusiasm
Skills and Aptitudes
Essential
- Able to demonstrate relevant clinical experience, including appropriate practical skills and communications skills
- Ability to communicate in English at a high standard
- Excellent communication skills, written and oral
- Ability to establish good rapport with colleagues
- Empathise and work co-operatively with others
Other Academic Achievements
Desirable
- Prizes, research, Quality Improvements and other academic distinctions
- Papers submitted/published
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Hospitals NHS Trust
Walsall Manor Hospital, Moat Road
West Midlands
WS29PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Hospitals NHS Trust
Walsall Manor Hospital, Moat Road
West Midlands
WS29PS
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Support Worker - Sexual Health
Walsall Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 407-WCCSS-8076260-A
Job summary
An exciting opportunity has become available to work within the Walsall sexual health service as a Clinical support worker.
The successful applicant will be part of a friendly team offering excellent sexual health care to our patients.
Main duties of the job
Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as an advocate for the patient.
Perform clinical tasks following appropriate competency training.
Ensure appropriate supply of equipment is available prior to start of any clinic and set up accordingly
About us
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and brand new, state of the art Emergency Department was completed 2023.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
CARE - COLLEAGUES - COLLABORATION - COMMUNITIES
Details
Date posted
05 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
407-WCCSS-8076260-A
Job locations
WISH SEXUAL HEALTH
Pleck rd
Walsall
WS2 9ES
United Kingdom
Job description
Job responsibilities
Key Responsibilities
General Areas
- Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as advocate for the client.
- To perform clinical tasks and observations following appropriate competency training and assessment including pregnancy testing, urinalysis, blood pressure monitoring, condom demonstration and venepuncture.
- Maintain safe levels of hygiene, both clinical and personal, adhering to Trust Infection Control Policies including Gloves, protective clothing and hand washing.
- To comply with the disposal of sharps and clinical waste.
- Be aware of the correct procedures for dealing with spillages of bodily fluids and needlestick injuries in accordance with Trust Policy.
- To be aware of how to report incidents in the service.
- To ensure an appropriate supply of equipment is available prior to the start of any clinic and is set up accordingly.
- At the end of any clinic all areas should be left safe and tidy, stationary equipment and leaflets to be stocked for next session.
- To demonstrate and understand the importance of accurate record keeping.
- To observe safe practice when using VDUs.
- To undertake clerical and administrative duties as instructed by the CNS
- Input, store and retrieve routine information within the electronic patient record system.
- Assist with collection of statistical information and data for the service and Department of Health.
- To monitor stock levels within the clinical/treatment areas and initiating orders.
- Recording of patients observations, including Height, weight and BMI calculation.
- Report observations to Clinicians for action.
- Support clinical staff with treatments and investigations as required
- To be aware of responsibilities regarding safeguarding children and vulnerable adults and to act in the patients best interest at all times
- Chaperone patients, during clinical examinations, as and when required, ensuring privacy and dignity throughout.
Other Duties
Assist in the maintenance of general clerical activities to support the clinical environment and patient care. Including general reception duties, answering the telephone, taking messages and filing,
The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
Confidentiality and Data Protection
All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the Data Protection Act 1998 and will abide by the eight principles of that Act. Any breach of the Act could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Act.
Health and Safety
Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisations premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work.
All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trusts policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw managements attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others.
There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions.
Job description
Job responsibilities
Key Responsibilities
General Areas
- Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as advocate for the client.
- To perform clinical tasks and observations following appropriate competency training and assessment including pregnancy testing, urinalysis, blood pressure monitoring, condom demonstration and venepuncture.
- Maintain safe levels of hygiene, both clinical and personal, adhering to Trust Infection Control Policies including Gloves, protective clothing and hand washing.
- To comply with the disposal of sharps and clinical waste.
- Be aware of the correct procedures for dealing with spillages of bodily fluids and needlestick injuries in accordance with Trust Policy.
- To be aware of how to report incidents in the service.
- To ensure an appropriate supply of equipment is available prior to the start of any clinic and is set up accordingly.
- At the end of any clinic all areas should be left safe and tidy, stationary equipment and leaflets to be stocked for next session.
- To demonstrate and understand the importance of accurate record keeping.
- To observe safe practice when using VDUs.
- To undertake clerical and administrative duties as instructed by the CNS
- Input, store and retrieve routine information within the electronic patient record system.
- Assist with collection of statistical information and data for the service and Department of Health.
- To monitor stock levels within the clinical/treatment areas and initiating orders.
- Recording of patients observations, including Height, weight and BMI calculation.
- Report observations to Clinicians for action.
- Support clinical staff with treatments and investigations as required
- To be aware of responsibilities regarding safeguarding children and vulnerable adults and to act in the patients best interest at all times
- Chaperone patients, during clinical examinations, as and when required, ensuring privacy and dignity throughout.
Other Duties
Assist in the maintenance of general clerical activities to support the clinical environment and patient care. Including general reception duties, answering the telephone, taking messages and filing,
The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
Confidentiality and Data Protection
All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the Data Protection Act 1998 and will abide by the eight principles of that Act. Any breach of the Act could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Act.
Health and Safety
Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisations premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work.
All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trusts policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw managements attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others.
There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions.
Person Specification
Qualifications
Essential
- Level 11 HCA training
Desirable
- Willing to undertake NVQ training
Experience
Essential
- Experience of working in community or acute hospital setting
Desirable
- Experience of entering onto electronic patient record system
Skills
Essential
- Applicants must be proficient in literacy and numeracy
- Chaperoning clinical staff
- Effective communication skills
Desirable
- Venepuncture
Knowledge
Essential
- Infection control
- Safeguarding
Desirable
- Health and safety
Person Specification
Qualifications
Essential
- Level 11 HCA training
Desirable
- Willing to undertake NVQ training
Experience
Essential
- Experience of working in community or acute hospital setting
Desirable
- Experience of entering onto electronic patient record system
Skills
Essential
- Applicants must be proficient in literacy and numeracy
- Chaperoning clinical staff
- Effective communication skills
Desirable
- Venepuncture
Knowledge
Essential
- Infection control
- Safeguarding
Desirable
- Health and safety
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
WISH SEXUAL HEALTH
Pleck rd
Walsall
WS2 9ES
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
WISH SEXUAL HEALTH
Pleck rd
Walsall
WS2 9ES
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 407-SURGERY-7981857
Job summary
To provide comprehensive secretarial and administration support, handling first line enquiries from patients, relatives and staff. The successful applicant would also be expected to be assisting with the coordination of waiting lists and clinics for an assigned group of clinicians.
Main duties of the job
1.To provide a comprehensive, medical audio and word-processing service to the clinical team. This includes typing of clinic letters, taking & typing of minutes at meetings, discharge summaries and medico-legal reports.
2.Obtaining medical notes to assist the clinical team with the management of appointments, keeping track of referrals to ensure patients are promptly reviewed and appropriate follow up arrangements are in place in line with patient pathway.
3.To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
4.Liaising with patients and relatives, providing routine information e.g. about appointments or clinic information, which may require tact and persuasive skills or where there are barriers to understanding.
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
04 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
407-SURGERY-7981857
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
1.Exercising judgement when dealing with enquiries from patients, staff or external stakeholders, analysing information to resolve issues for e.g. in booking appointments, scheduling clinics, arranging meetings and managing diary commitments for clinical team.
2.Provide day to day supervision/management, mentoring and support, as well as on the job training to new or junior staff as required.
3.Maintaining accurate processing and storage of clinical records via both electronic systems and paper based records to include maintaining electronic waiting list, appointing/unappointing as appropriate, data entry, transcribing letters and minutes. Ensure all letters and discharge summaries are copied to the appropriate professionals and to patients.
4.Managing own workload, ensuring compliance with standards relevant to the role and department, ensuring that a quality service is provided according to agreed policies and Standard Operating Procedures, referring to Manager where appropriate.
5.Ordering and maintaining office supplies and stationery, and other stock items as appropriate. This may include cash handling and the authorisation of requisitions within agreed limits.
6.Have responsibility for adhering to all relevant Trust policies, and ensuring that team members do likewise, and proposing practice changes within own area/department
For more details please read he Job description attached
Job description
Job responsibilities
1.Exercising judgement when dealing with enquiries from patients, staff or external stakeholders, analysing information to resolve issues for e.g. in booking appointments, scheduling clinics, arranging meetings and managing diary commitments for clinical team.
2.Provide day to day supervision/management, mentoring and support, as well as on the job training to new or junior staff as required.
3.Maintaining accurate processing and storage of clinical records via both electronic systems and paper based records to include maintaining electronic waiting list, appointing/unappointing as appropriate, data entry, transcribing letters and minutes. Ensure all letters and discharge summaries are copied to the appropriate professionals and to patients.
4.Managing own workload, ensuring compliance with standards relevant to the role and department, ensuring that a quality service is provided according to agreed policies and Standard Operating Procedures, referring to Manager where appropriate.
5.Ordering and maintaining office supplies and stationery, and other stock items as appropriate. This may include cash handling and the authorisation of requisitions within agreed limits.
6.Have responsibility for adhering to all relevant Trust policies, and ensuring that team members do likewise, and proposing practice changes within own area/department
For more details please read he Job description attached
Person Specification
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level II or equivalent
- NVQ Level 3 (or equivalent)
- Word Processing/Audio typing Skills
Experience
Essential
- Excellent knowledge of the full range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
- Experience working in an NHS office environment
- Experience dealing with non-routine issues such as problem solving, developing alternative or additional administrative procedures.
- Experience of planning and organising events e.g. MDTs and case conferences.
Skills
Essential
- Able to use own initiative and able to work with limited supervision, managing and prioritising own workload
- Ability to accurately maintain computerised and manual filing/documentation system
- Ability to supervise and motivate secretarial support staff
- Advanced knowledge of specialist medical terminology and secretarial procedures, many of which are nonroutine.
- Knowledge of internal PAS system
- Clear understanding of confidentiality and data protection issues
Person Specification
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level II or equivalent
- NVQ Level 3 (or equivalent)
- Word Processing/Audio typing Skills
Experience
Essential
- Excellent knowledge of the full range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
- Experience working in an NHS office environment
- Experience dealing with non-routine issues such as problem solving, developing alternative or additional administrative procedures.
- Experience of planning and organising events e.g. MDTs and case conferences.
Skills
Essential
- Able to use own initiative and able to work with limited supervision, managing and prioritising own workload
- Ability to accurately maintain computerised and manual filing/documentation system
- Ability to supervise and motivate secretarial support staff
- Advanced knowledge of specialist medical terminology and secretarial procedures, many of which are nonroutine.
- Knowledge of internal PAS system
- Clear understanding of confidentiality and data protection issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 407-BANK-6823806
Job summary
This is a band 5/6 position dependant on experience. BANK
1.Work within NMC codes of practice and professional guidelines.2. Work autonomously within Trust guidelines and sphere of professionalpractice with reference to departmental manager as appropriate3. Maintain revalidation requirements and complete annual appraisal4. Provide effective and visible clinical leadership5. Advocate and support the rights of individual women to make informedchoices about their care6. Promote equality, diversity and rights.7. Provide constructive feedback and support to enable junior colleagues and student midwives to develop.8. Undertake all mandatory training required by the Trust and specific tomidwifery practice.9. Act up for the departmental ward manager/team leader in their absence.
For more information please see the attached job description.
Main duties of the job
- Facilitate women's involvement in the decision making process regarding all aspects of their pregnancy, birth and postnatal care. This may include community working
- Demonstrate sound organisational skills when planning clinical workload.
- Provide high quality, evidence-based midwifery care to women and their families throughout the maternity pathway
- Work collaboratively with others to provide a seamless pathway of care for women and their families.
- Recognise deviations from normality and escalate appropriately.
- Demonstrate effective communication skills in order to share information appropriately with women, their families and the multi-disciplinary team.
- Effectively manage the expectations of women and their families whilst in your care.
- Recognise and identify adult and Child safeguarding issues and takeappropriate action to safeguard the woman, her unborn and other children within the family.
- Work as a supportive team member to develop an environment thatencourages effective team working amongst staff.
- Maintain up-to-date knowledge of all clinical equipment utilised within the clinical areas within the Maternity services.
- Demonstrate an understanding of the Trust Risk Management policy and actively contribute to improve patient care and outcomes.
- Contribute towards audit and provision of statistical evidence relating to MLU activity.
For more information please see the attached job description.
About us
Confidentiality and Data ProtectionAll employees who have access to personal data in relation to patients or employeeswill be aware of their responsibilities under the General Data Protection Regulation(GDPR) (EU) 2016/679. Any breach of the Regulation could result in disciplinaryaction being taken and criminal charges being brought against the individual whohas breached the Regulation.Health and SafetyIndividual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisation's premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work.
For more information please see the attached job description.
Details
Date posted
04 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience Per annum
Contract
Bank
Working pattern
Flexible working
Reference number
407-BANK-6823806
Job locations
Walsall Healthcare NHS Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
This job description covers the major tasks to be carried out and the level of responsibilities to which the post-holder will work. These may be revised and changed from time to time. Discussions will take place with the post-holder.Other DutiesThe information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
For more information please see the attached job description.
Job description
Job responsibilities
This job description covers the major tasks to be carried out and the level of responsibilities to which the post-holder will work. These may be revised and changed from time to time. Discussions will take place with the post-holder.Other DutiesThe information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.
For more information please see the attached job description.
Person Specification
Qualifications
Essential
- Registered nurse and/or midwife
- Evidence of a high standard and knowledge of evidence based midwifery care acquired through CPD and experience.
- Level 3 Child protection training. Sound knowledge of child protection, domestic violence, substance misuse and women with special needs.
Desirable
- Diploma level studies or equivalent portfolio of evidence.
Experience
Essential
- Evidence of involvement in the development of protocols and clinical audit.
- Knowledge and ability to deal appropriately with emergencies in the absence of medical staff.
Desirable
- Knowledge of Child Protection policy and legislation in practice
Skills
Essential
- Ability to cope with complex obstetric and medical situations.
- Able to communicate effectively when dealing with complaints and refer to appropriate senior staff.,
Desirable
- Good communication skills when imparting knowledge to groups of colleagues and students.
Person Specification
Qualifications
Essential
- Registered nurse and/or midwife
- Evidence of a high standard and knowledge of evidence based midwifery care acquired through CPD and experience.
- Level 3 Child protection training. Sound knowledge of child protection, domestic violence, substance misuse and women with special needs.
Desirable
- Diploma level studies or equivalent portfolio of evidence.
Experience
Essential
- Evidence of involvement in the development of protocols and clinical audit.
- Knowledge and ability to deal appropriately with emergencies in the absence of medical staff.
Desirable
- Knowledge of Child Protection policy and legislation in practice
Skills
Essential
- Ability to cope with complex obstetric and medical situations.
- Able to communicate effectively when dealing with complaints and refer to appropriate senior staff.,
Desirable
- Good communication skills when imparting knowledge to groups of colleagues and students.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Healthcare NHS Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Healthcare NHS Trust
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
MLU Maternity support worker
Walsall Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 407-WCCSS-8031218-A
Job summary
The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centered care.The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MSW assists with and provides clinical care following completion of any relevant or appropriate training. The post is rotational and the employee will be provided with appropriate training for the clinical setting in which they are working. These settings include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and outpatient care.The post holder is expected to undertake a set of defined competencies. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate. This job description may be particularly relevant to employees who are looking to progress and prepare for entry into a programme of further study or development.Please Note: Qualifications may be requested prior to interview.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Main duties of the job
Maternity Services Maternity Support Worker Band 3 for the Midwife Led Unit
Demonstrates an understanding of the importance of working in partnership with women and their families, of providing education and resources to support informed decisions making and respecting women's decisions.
For further details / informal visits contact:
Name: Rickell Bailey
Job title: Manager Midwife Led unit
Email address: rickell.bailey@nhs.net
Telephone number: 01922721172 EXT 5424
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
04 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
407-WCCSS-8031218-A
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
To support the Midwives with clinical and clerical daily running's of the Midwife Led unit
Support women with choice of feeding and care of the new born.
To ensure the unit maintains a high standard of infection control
To work collaboratively within the multidisciplinary team and community services.
Job description
Job responsibilities
To support the Midwives with clinical and clerical daily running's of the Midwife Led unit
Support women with choice of feeding and care of the new born.
To ensure the unit maintains a high standard of infection control
To work collaboratively within the multidisciplinary team and community services.
Person Specification
Qualifications
Essential
- GCSE pass in English Language and Maths, or equivalent.
- NVQ Level 3 in Health Care or equivalent. Or working towards this.
- Completion of Care Certificate
Experience
Essential
- Experience of customer care or dealing with the public.
Skills
Essential
- Computer Literate.
- Demonstrates an understanding of confidentiality.
Knowledge
Essential
- Understanding of the role and own professional boundaries
Person Specification
Qualifications
Essential
- GCSE pass in English Language and Maths, or equivalent.
- NVQ Level 3 in Health Care or equivalent. Or working towards this.
- Completion of Care Certificate
Experience
Essential
- Experience of customer care or dealing with the public.
Skills
Essential
- Computer Literate.
- Demonstrates an understanding of confidentiality.
Knowledge
Essential
- Understanding of the role and own professional boundaries
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
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