Job description

Job responsibilities

The post holder acts as the first point of contact and will be responsible for the operation of the Hospital Switchboard, the internal calls systems,the call and fault logging systems and for the keeping of associated clerical records. The post holder will also be required to deal with all calls,including emergency calls, in a polite, sensitive and efficient manner, having regard to the good image of the Trust. The switchboard operates 24hours a day every day of the year.

Person Specification

Qualifications

Essential

• Good standard of general education e.g. GCSE
• Continued personal and professional training or new Telecommunications technologies.

Experience

Essential

• Demonstrate Customer care experience
• Experience with working with a telephone system
• Knowledge and understanding of Windows software packages e.g. Microsoft Word, Microsoft Teams etc.

Desirable

• Familiar with bleep systems
• Switchboard Experience
• NHS Experience

Key Competencies

Essential

• Knowledge of one or more telephone systems.
• High degree of accuracy and attention to detail when recording information

Skills and Aptitudes

Essential

• Computer literacy and ability to use multiple systems simultaneously.
• Numeracy skills for accurate record keeping.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Manor Hospital

Moat Road

Walsall

WS29PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

1. To provide a comprehensive, medical audio and word-processing service to the clinical team. This includes typing of clinic letters, taking & typing of minutes at meetings, discharge summaries and medico-legal reports.

2. Obtaining medical notes to assist the clinical team with the management of appointments, keeping track of referrals to ensure patients are promptly reviewed and appropriate follow up arrangements are in place in line with the patient pathway.

3. To answer the telephone promptly and politely; telephoning patients where appropriate using tact, discretion and empathy in all situations.

4. Liaising with patients and relatives, providing routine information e.g. about appointments or clinic information, which may require tact and persuasive skills or where there are barriers to understanding.

Please refer to JD for more details

Person Specification

EXPERIENCE

Essential

• Excellent knowledge of the full range of Microsoft Office Programmes (ie Word/Outlook/Excel/Powerpoint
• Experience working in an NHS office environment
• Experience dealing with non-routine issues such as problem solving, developing alternative or additional administrative procedures
• Experience of planning and organising events eg: MDT's and case conferences
• Audio Typing

Desirable

• Understanding of RTT targets

SKILLS

Essential

• Able to use own initiative and able to work with limited supervision, managing and prioritising own workload
• Ability to accurately maintain computerised and manual filing/documentation system
• Ability to supervise and motivate secretarial support staff
• Excellent interpersonal and communication skills

KNOWLEDGE

Essential

• Advanced knowledge of specialist medical terminology and secretarial proceduress, many of which are non-routine
• Understanding of Trust internal policies as appropriate
• Clear understanding of confidentiality and data protection issues

Desirable

• Knowledge of internal PAS system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To provide the highest standard of nursing care for patients under supervision of a registered nurse.

To carry out assigned tasks including direct care and indirect care as delegated by the nursing team.

Demonstrate effective communication skills both verbal and non verbal.

Demonstrate high standards in record keeping.

Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill.

Escort of patients to other departments within the hospital. Ensuring patient safety & dignity is maintained.

Chaperone Patients, during clinical examinations as and when required, ensuring the patients privacy and dignity is maintained throughout.

Adherence to Trust Infection Control Policies

Person Specification

Qualifications

Essential

• NVQ Health and social care level II or working towards or holds equivalent qualification

Desirable

• GCSE in English and Maths

Knowledge and Experience

Essential

• Demonstrate Effective Communication skills
• Experience of working within a Multi-Disciplinary team
• Able to work with IT Systems

Desirable

• Recent experience of caring for children within a health care setting

flexibility

Essential

• Shift pattern to cover 24/7 365 days a year.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Paediatric Department

walsall manor hospital

walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To work as part of a Gynaecology Out-Patient department team, responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking patients onto theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.

At times the post holder will be expected to cover general admin duties within the main Gynaecology Department

See Job Description for full responsibilities

Key Responsibilities1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.2. Perform general office duties filing, accessing databases, telephone messages, post, and general enquiries.3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.5. To extract case notes as and when necessary in the Health Records Library.6. To accurately input data onto theatre I.T. system7. Produce accurate and up to date theatre lists using the I.T. theatre system.8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.

Person Specification

Qualifications

Essential

• GCSE or equivalent English Language Grade 'C' or above

Desirable

• NVQ level 2 in Customer Service (or equivalent)

Experience

Essential

• Substantive Administrative/clerical experience

Desirable

• Using Patient Administration System to input and update personal data (desirable)

Skills

Essential

• Excellent keyboard, IT and administration skills

Desirable

• Must demonstrate good communication and interpersonal skills

Knowledge

Essential

• Must demonstrate an understanding of the need for confidentiality and be aware of the Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Healthcare NHS Trust Hospital

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Undertakes the provision of nursing care with support from senior colleagues. May develop the skills and competencies to perform additional skills. Will assist in the supervision of junior nursing staff and, where applicable, the teaching of learner nurses. Will be required to participate in the implementation of audit and quality initiatives. Acts in a manner that upholds the values to the Trust and that of the profession.

Person Specification

Qualifications

Essential

• Registered Nurse with NMC
• Degree/ Diploma in Nursing
• Willingness to participate in further professional development and training

Desirable

• Qualification or training in acute care, clinical leadership, or a related specialty
• Completion of relevant leadership or management courses

Knowledge

Essential

• Significant post-registration experience as a Band 5 nurse in an acute setting (e.g., acute medicine, critical care, emergency department)
• Proven ability to manage complex patient caseloads, including acutely ill patients
• Demonstrated experience in mentoring and supporting junior staff and students.

Desirable

• Experience in change management or quality improvement projects.

Skills

Essential

• Advanced clinical assessment skills, including the ability to identify and act on deteriorating patients
• Strong leadership skills with the ability to manage, supervise, and motivate a team.
• Effective communication skills (written and verbal) with patients, families, and healthcare professionals at all levels.
• Competence in clinical skills relevant to the acute setting (e.g intravenous therapy, ECG, Venepuncture, cannulation, CVD)
• In-depth knowledge of acute medical conditions and current clinical guidelines.
• Knowledge of infection control, health and safety, and safeguarding procedures.

Desirable

• Strong understanding of clinical governance, risk management, and patient safety.

Other

Essential

• Compassionate, empathetic, and caring approach to patient care.
• Ability to work as part of a multidisciplinary team.
• Resilience and emotional stability to manage stressful and challenging situations
• Professionalism and commitment to patient confidentiality.
• Enthusiasm for professional development and learning.
• Time management and the ability to work effectively under pressure.

Desirable

• Flexibility to work shift patterns, including nights, weekends, and holidays

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Healthcare NHS Trust

Moat Raod

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The appointee will work in conjunction with other middle grades contributing to the obstetrics and gynaecology services including the on-call service. The Trust employs 4 FY2s, 4 ST1-2s and 2 GPST1s and they will contribute to the first on-call tier of the rota. Middle grade rota operates on a single tier system of ST 3-7 equivalent levels. Hours of work are in the majority Monday to Friday 9am to 5pm. When on-call, you are required to arrive on delivery suite at 8:30 and 20:30 for handover.

The expected duties will be appropriate to the grade and under direct supervision of the responsible consultant including clinics, operating sessions and ward rounds. The daily commitment will vary according to team/consultant responsibilities and the on-call commitments. Delivery suite duty is second on-call and involves supervision of O&G ST1-2, GP trainees and foundation doctors. Out of hours on-call will be undertaken at a middle grade level.

The Trust provides at least 77 hours of consultant presence on Delivery Suite and offers opportunity for direct supervision and training on Delivery Suite.

Active participation in teaching is encouraged. Clinical administration, including review of results, discharge letters, shared responsibility for in-patient care, will be expected. Annual and study leave must be arranged at least 6 weeks in advance. The post includes prospective cover for annual and study leave of colleagues.

Person Specification

Qualifications

Essential

• MBBS/MBChB or equivalent
• MRCOG Part 1

Desirable

• MRCOG part 2
• MRCOG part 3

Experience

Essential

• 3 years middle grade experience in obstetrics and gynaecology

Desirable

• Previous on-call experience

Registration

Essential

• GMC registration with a licence to practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Healthcare NHS Trust

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To ensure safe and effective clinical practice.

As the visible designated clinical nurse leader set standards of care and professionalism and promote teamwork within a multi-professional environment, demonstrating critical analysis and decision-making skills, leading the delivery of a clinically excellent service, influencing and facilitating change within the ward/department and where appropriate the organisation.

Act as a change agent, developing clinically effective practice through the effective utilisation and integration of evidence based practice, setting, implementing and monitoring evidence based standards of care, policies, procedures and protocols.

Ensure a culture of continuous quality improvement through the use of research, audit, patient feedback and reflection on practice by self and other members of the team.

Promote a clean and safe environment for staff, patients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection prevention, clinical governance, including risk management and critical incident reporting and root cause analysis.

Ensure a high standard of record keeping in accordance with Nursing and Midwifery Council, Health and Care Professions Council, national legislation and local standards.

Facilitate effective communication with the multi-professional team.

Assess the risks involved in the care of patients and ensure utilisation of practices and protocols to minimise those risks, including safe use of medical devices. To monitor the standards of care and take appropriate actions when standards fall below expected levels.

Report incidents and near misses promptly and appropriately and take effective action to minimise future risk.

To enhance the patients experience

Within sphere of care ensure effective and efficient patient journeys by planning, co-ordinating and monitoring the episodes of care including the smooth transition to other settings, promoting effective discharge and communication with interdisciplinary and interagency teams as required.

Co-ordinate nursing/midwifery interventions, influence clinical decisions and monitor the quality of patient care provided through using expert clinical knowledge relevant to own field of practice, underpinned by theory and experience.

Within a multidisciplinary team environment, develop a culture of person-centred care.

Be highly visible within the ward/department, communicating regularly with patients, relatives and/or carers; promoting a caring environment where equality and diversity issues are respected and patients are enabled to be partners in their care. Identify opportunities to develop care and services by ensuring that there are effective systems in place to ascertain patient and carer experience/feedback and ensure complaints are managed in line with organisational policy, including the dissemination of learning points.

Ensure that everyone within sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally.

Critically appraise and synthesise the outcomes of relevant research, evaluations and audits and apply the information when seeking to improve practice

To manage and develop the performance of the team

Act as a positive role model, creating a supportive ethos to empower staff to contribute to the delivery of excellent person centred care.

Lead by example, develop self and other staff, and influence the way care is given in a manner that is open and responds to individual needs.

Ensure nurses and nursing staff take responsibility for the care they provide and answer for their own judgments and actions and carry out those actions in a way that is agreed with their patients, and the families and carers of their patients, and in a way that meets the requirements of organisational policies and procedures, their professional bodies and the law.

Lead the appraisal process ensuring that personal development plans are consistent with the teams, wards and organisations objectives, succession planning, and workforce development and in support of professional revalidation.

Take all reasonable care of health and safety at work for self, team and others and to co-operate with employers to ensure compliance with health and safety requirements

Support the learning and development of all staff.

Create a learning environment that ensures effective learning opportunities for staff and students including appropriate orientation and induction programmes, a range of clinical support strategies (mentoring, coaching, clinical supervision, action learning and peer review). Plan, monitor and evaluate ongoing mandatory training and relevant education and development opportunities for the team.

Manage the practice setting, hold a delegated budget and demonstrate effective use of resources and workforce planning by monitoring workload and, through efficient rostering, maintain appropriate staffing levels and skill mix taking account of role and competence of staff when delegating work.

Manage the nursing/midwifery team, ensuring compliance by self and others with professional standards, legislation, national and organisational policies.

Lead the recruitment and selection process, attendance management, and performance management ensuring grievance and disciplinary matters within own practice setting are identified, actioned and reported to the appropriate person.

Lead the team utilising the appropriate Trust policies, procedures or guidelines

To ensure effective contribution to the delivery of the organisations objectives

Person Specification

Qualificatons

Essential

• NMC Registered Nurse/ NMC Registered midwife
• Working towards a Masters Degree or relevant experience
• Qualified QIS

Desirable

• Management/Leadership qualification
• ENB 998/ SLAiP or equivalent

Experience/Skills

Essential

• Knowledge of current national and local policy
• Change management
• Effective leadership

Desirable

• Management experience
• Data collection analysis/Audit
• Budgetary management

Communication

Essential

• Ability to communicate with a multi disciplinary team
• Able to conduct difficult conversations
• Empathetic communication with families

Desirable

• presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Healthcare NHS Trust/ Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Proposed Job Plan

A job plan will be agreed with the appointed candidate and the Clinical Director amounting up to 8.0 PAs of direct clinical care (DCC) and 2.0 PAs of supportive programmed activities (SPAs) upon commencement.

Work

The appointee will be expected to:

Work with other consultants to provide integrated paediatric services with responsibility for the prevention, diagnosis and treatment of illness. This will include the planning and development, management and delivery of these services.

Provide effective leadership to all staff engaged in specialty and related services.

Undertake all work in accordance with Walsall Healthcare NHS Trust policies and procedures, and conduct clinical practice in accordance with contractual requirements and within the parameters of Walsall Healthcare NHS Trust service plans

Have excellent communication and liaison skills and the ability to work within a multi-disciplinary and multi-agency team

Participate in the paediatric consultant of the week (PCOW) and paediatric out of hours on-call system as per rota currently operational in the department. The PCOW frequency is 8-10 per year depending on the individualized job plan of the post holder. The out of hours cover includes resident tier 3 commitment from 1700-2130hrs followed by non-resident on-call. The tier 3 consultant is supported by a team of resident tier 2 and tier 1 doctors and ANNP/APNP/Physician Associate. The frequency of on-call commitments are currently about once in a fortnight for weekdays and 8-10 weekends per year; it is subject to change with changing work patterns of the team in future and any amendments will be agreed through mutual discussion. Safeguarding cover out of hours is also provided by the on-call consultant

Supporting the general paediatric service will be integral part of this post though additional interests are always welcome, e.g., palliative care, paediatric ambulatory medicine, HDU, medical education, safeguarding etc.

Provide prospective cover for colleagues for purposes of annual, study and professional leave. This is arranged by exchange of acute commitments including on-call duties.

Provide supervision and training of junior medical staff including undertaking supervised learning events.

Participate in the established teaching programme for junior doctors and medical students, and act as educational and clinical supervisors for junior doctors following formal accreditation.

Ensure that staff in their work area receive appropriate mandatory training commensurate with the range and level of work to be undertaken.

Take responsibility for ensuring evidence-based practice and improving quality of service by participating in departmental clinical governance activities, audit programme and QI projects.

Engage actively in the Trust appraisal and revalidation process.

Participate in on-going research activity as deemed appropriate

Other Duties

The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required andagreed between employee and manager. These may be revised and changed from time to time. Discussions will take place with the post-holder.

Person Specification

Qualifications

Essential

• MBChB or equivalent degree
• MRCPCH or equivalent
• Relevant GMC Specialist Registration: CCT or CESR or in final stages of application
• APLS/EPALS or equivalent provider status
• Children Safeguarding Level 3 Training

Experience

Essential

• Broad range of general Paediatric knowledge and experience at middle grade level or higher
• Experience of leading children's safeguarding process

Desirable

• Special interest complementing the current service

Personal attributes

Essential

• Ability to communicate and liaise effectively with patients, their parents and other relatives and with colleagues in all disciplines
• Ability to develop effective working relationships on an individual and multi-professional team basis with all levels of staff
• Enthusiasm and proven record of teaching doctors and nurses
• Ability to organise and prioritise workload effectively
• Ability to plan strategically and to exercise sound judgements when faced with conflicting pressures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To provide the highest standard of nursing care for patients under supervision of a registered nurse.

To carry out assigned tasks including direct care and indirect care as delegated by the nursing team.

Demonstrate effective communication skills both verbal and non verbal.

Demonstrate high standards in record keeping.

Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill.

Escort of patients to other departments within the hospital. Ensuring patient safety & dignity is maintained.

Chaperone Patients, during clinical examinations as and when required, ensuring the patients privacy and dignity is maintained throughout.

• Adherence to Trust Infection Control Policies

Person Specification

Qualifications

Essential

• NVQ level 3
• GCSE in Maths and English
• competent in undertaking clinical observations on patients

Desirable

• Completed Care certificate

Knowledge and experience

Essential

• Recent experience of caring for children within a health care setting
• Demonstrate Effective Communication skills
• Experience of working within a Multi-Disciplinary team

Desirable

• knowledge regarding safeguarding procedures

flexibilty

Essential

• work flexibly to maintain a service 24/7

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Paediatrics - Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To be responsible for the assessment of clients needs, the development, implementation and evaluation of care, ensuring that patients receive the highest quality of care.

Demonstrate judgement skills when interpreting and performing acute or complex patient assessments and care planning, choosing from a range of options.

Work independently within nurse led clinics delivering specialist care to clients for all Contraception & Sexual Health needs.

Supply contraceptive methods and treatments for sexual transmitted infections from the Patient Group Directives, considering cost quality and the reliability of supplied items. This will include implant insertions and the removal of contraceptive devices.

Maintain accurate and up to date nursing electronic and manual records, patient confidentiality, and statistical records as required by the service.

Work with other professionals to promote multidisciplinary working, appropriate skills transference, and the creation and use of care pathways.

Recognise the need to refer clients to the safeguarding team in the case of suspected child abuse and or sexual exploitation OR OTHER Safeguarding concerns.

Assist in the implantation of strategies for quality assurance, clinical governance and quality audit.

Contribute to service developments and assist in the co-ordination of their implementation.

Undertake additional training as required to meet the needs of the patient and register any additional skills acquired because of enhanced practice e.g. cervical cytology, pregnancy counselling and ultrasound scanning.

Person Specification

Qualifications

Essential

• Faculty of Reproductive Sexual Healthcare (FSRH) Letter of Competence or equivalent qualification in Sub-dermal contraceptive implants (or successful completion of SDI training within 12 months of commencing post)
• Sexually Transmitted Infections Foundation (STIF) Course (or successful completion of the STIF course within 12 months of commencing post)
• Current Nurse and Midwifery Council (NMC) registration as a Registered Nurse

Desirable

• Teaching and mentorship in a clinical setting

knowledge and experience

Essential

• Demonstratable experience working in a contraception and sexual health service, to include experience of; o working to Patient Group Directions o working with young people in a clinical professional role o working within a safeguarding framework with vulnerable at-risk clients

skills and aptitude

Essential

• Able to work effectively as a member of a team and contribute effectively with internal/external multi professional teams, demonstrating effective leadership skill

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

sexual health

Pleck rd

Walsall

WS2 9ES

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Post-holder must be able to work on their own initiative when carrying out their usual duties. Supervision is available as required.
• To ensure that there is good communication between the administration team and the clinical team so that the Emergency Department area runs smoothly.
• Liaising with patients, relatives, carers, outside agencies and colleagues within a multidisciplinary team via telephone and face to face communication.
• To ensure that all patients are received and directed to the appropriate waiting area or department, in a courteous and professional manner as the post holder is often the first point of contact for the majority of patients.
• To ensure that patients demographic details are always kept up to date in the medical records and on the Patient Administration System (Careflow) system, by checking personal details such as name, address, telephone number, ethnic origin, and GP.
• To use the Patient Administration System (Careflow), to book patients onto the Emergency Department Whiteboard on arrival and to make follow up outpatients as and when required.
• Working towards meeting department competency framework, undertaking internal and external training to ensure duties are performed to the highest standard.
• To ensure that any notes in the filing folder are scanned in and filed away.
• Ensure GP communications go out within the agreed timeframes.
• Requesting and locating hospital records as required.
• Ensure computer, printer equipment and stationery is available and working effectively working, reporting any faults or problems the Reception Team Leader or the IT Helpdesk.
• Be flexible in your approach to work, such as covering other job roles at an appropriate grade and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours.
• To show new staff how to carry out the basic reception duties and the processes specifically required for the named reception area.
• Ensuring ongoing familiarisation of your role and responsibilities during a Major Incident.
• To provide sickness, annual leave and bank holiday cover within the Department as required.
• Maintain patient confidentiality at all times.
• Carry out any other duties, within the grade, as requested by the Supervisor /CGSM

Person Specification

Qualifications

Essential

• GCSE Mathematics & English grades C and above
• High level of literacy and numeracy

Experience

Essential

• Demonstrable experience of administrative & clerical systems and processes
• Fully conversant with information and other IT systems
• Experience in Microsoft packages including Outlook, Work and Excel

Desirable

• Previous experience of working in acute hospital environment
• Previous ward clerk/reception experience

Skills

Essential

• Ability to deal with difficult/anxious people using tact and diplomacy
• Excellent organisational skills to manage own workload and assist in running a smooth service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Emergency Department Matron is responsible for providing visible clinical, professional and operational leadership across the Adult and Paediatric Emergency Departments, ensuring the delivery of safe, high-quality, compassionate and effective care. The post holder will lead nursing and clinical support teams to achieve excellence in patient safety, patient experience, workforce performance and service delivery.

Key responsibilities include:

• Providing senior nursing leadership and professional oversight for Emergency and Paediatric Emergency Care services.
• Leading quality, safety, governance, safeguarding, infection prevention and medicines management agendas to ensure compliance with national standards and regulatory requirements.
• Promoting and maintaining high standards of patient care, clinical practice and patient experience through visible and compassionate leadership.
• Leading patient flow, capacity management and escalation processes to support effective emergency care pathways and delivery of performance standards.
• Ensuring safe staffing levels, workforce planning, recruitment, retention, staff wellbeing and professional development across the Emergency Department.
• Managing and responding to clinical and operational risks, incidents, complaints and patient safety concerns, ensuring learning is embedded and improvements are sustained.
• Working collaboratively with multidisciplinary teams, senior clinicians, operational leaders and external partners to improve patient outcomes and service effectiveness.
• Leading quality improvement, transformation and innovation programmes that support continuous improvement in patient care, workforce effectiveness and operational performance.
• Monitoring and delivering quality, workforce and operational performance metrics, providing assurance to divisional and corporate governance structures.
• Acting as a role model for Trust values and fostering an inclusive, positive culture that supports excellence, continuous learning and compassionate care.

The post holder will be a key member of the Emergency Care leadership team, contributing to the strategic development of urgent and emergency care services and ensuring patients receive safe, responsive and patient-centred care at all times.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration
• Educated to Master's level or equivalent experience
• Management/Leadership qualification or equivalent senior leadership experience.

Desirable

• Experience across both adult and paediatric emergency care services.
• Quality Improvement qualification (Lean, QI, Improvement Science)

Experience

Essential

• Significant senior nursing leadership experience within Emergency Care at Band 7 or above.
• Experience of leading service improvement and transformational change.
• Experience of managing patient flow, capacity escalation and operational pressur
• Experience of workforce management, including recruitment, performance management and staff development.
• Experience of leading quality, safety and governance programmes.
• Experience of investigating incidents, complaints and patient safety concerns.
• Experience of managing budgets and resources

Knowledge

Essential

• Advanced knowledge of national urgent and emergency care standards and priorities.
• Advanced understanding of patient safety, governance and risk management.
• Understanding of workforce planning and safe staffing.
• Ability to lead large multidisciplinary teams and influence change

Desirable

• Experience of CQC inspections and regulatory compliance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

1. To manage a caseload of service users with highly complex needs due to stroke,

2. Using specialist Occupational Therapist assessment and intervention skills i.e. Vision, cognition, vocational rehab to include equipment orders and home adaptions.

3. Use specialist clinical skills to provide assessment and treatment programmes in community setting.

4. To supervise band 4 and 5 grades of therapy staff within the community stroke rehabilitation service

5. To act as an autonomous practitioner with advanced practitioner skills. This involves assessing clinical needs, planning, delivering, and evaluating therapeutic rehabilitation programmes to support community living of clients with complex needs and discharging from the service when appropriate.

6. To perform specialist stroke rehabilitation Occupational therapy assessments and interventions to facilitate improvement in upper limb function, cognitive, vision and perceptual skills within recognised frameworks of practice and treatment approaches. This may involve use of recognised standardised assessments e.g. VISA, OCS, R-Bands, Brainwave R and Rivermead perceptual assessment battery.

7. To assess for and fit a wide variety of adaptive equipment to meet clients needs regarding community living and performance of roles. This involves identifying potential risks and using highly developed clinical reasoning skills to identify the appropriate piece of equipment and monitor and evaluate its use

8. To assess for and prescribe minor adaptations to property and identify needs for major adaptations and liaise with Social Services colleagues regarding provision

9. To assess clinical needs and manufacture specialist orthoses to meet clinical needs related to management of muscle tone, joint stability, and pain. This will include monitoring and evaluating use and change in clients health status within a planned review system.

10. To organise, facilitate and evaluate, group treatment and health education programmes for specific client groups i.e. upper limb group and cognitive groups.

11. To effectively manage and prioritise a caseload of service users with complex needs acting as an autonomous practitioner with advanced specialist practitioner skills.

12. To provide appropriate written clinical reports within Single Assessment Processes and maintain client case notes to agreed departmental and professional standards.

13. To construct and monitor care plans. This includes supervising the practice of generic workers, Assistant Practitioners or Technical Instructors and care workers within the enablement service.

14. To liaise and work jointly with, appropriate health and social care providers to ensure that all identified issues requiring intervention are addressed within available resources. This may include attendance at multi-professional and multiagency meetings, case reviews and joint visits.

15. To provide technical support and advice to other health and social care providers regarding appropriate interventions to address clients issues.

16. To identify best / evidence-based practice related to appropriate client groups and implement within resources available.

Person Specification

Qualifications

Essential

• Professional qualification e.g. BSc in Occupational Therapy
• State registered Occupational Therapist
• Specialist post graduate courses in neurology (Stroke biased) subjects

Knowledge and Experience

Essential

• Demonstrates highly developed specialist, advanced practitioner skills gained through post graduate courses and extensive post qualified experience working with adults with stroke.
• Practical experience of supervising qualified and unqualified OT staff.
• Practical experience of working in a multi-disciplinary team.
• Extensive experience of working as an autonomous OT practitioner withing a health or social care setting.
• Current experience as an accredited fieldwork educator for Occupational Therapy students.

Key Competencies

Essential

• Demonstrates highly developed comprehensive, specialist knowledge and skills gained via post graduate courses or extensive practical experience in the following areas.
• Comprehensive knowledge of neuropathology and its effects on function and psychological well-being gained from post graduate courses and experience.
• Extensive theoretical knowledge and highly specialist practical skills regarding utilisation of appropriate evidence-based OT Interventions and models of practice to effectively meet the complex needs of this client group.
• Knowledge and understanding of legislation, government white papers and clinical guidelines (eg NICE) that influence service provision for this client group.
• Knowledge of clinical governance issues ie, Evidence based practice, Integrated care pathways, Clinical risk assessment, audit and practical experience of their utilisation within clinical practice.
• Client centred assessment of complex clinical needs related to changes in functional ability as a consequence of neurological deficits.
• Cognitive, Vision and perceptual assessment and specialist rehabilitation.
• Construction, implementation, monitoring and evaluation of OT treatment and care plans.
• Knowledge and assessment of specialist equipment and prescriptions of specialist equipment and prescription of environments.
• Assessments for and prescription of environmental adaptations.
• Assessment and providing orthoses.
• To run and support stroke therapy group.
• Demonstrates advanced, Specialist Stroke rehabilitation assessment skills including use of validated standardised assessment tools.
• Demonstrates advanced specialist skills in neurological treatments appropriate to this client group eg. Bobath normal movement.
• Specialist technical skills eg. Manufacture of specialist orthoses, spasticity management.
• Accredited fieldwork educator for OT students.

Skills and Aptitudes

Essential

• Demonstrates effective IT skills, including the ability to operate Microsoft word and e - mail Other
• Demonstrates the ability to work under pressure

Flexibility

Essential

• Must be willing to work across the 7-day week as the service demands
• Must be willing to work and support any of the teams within Walsall Integrated Stroke Service (Walsall, Cannock & Stafford Community Stroke Teams)
• Demonstrates the ability to travel frequently throughout the borough and surrounding locations during the working day.

Other

Essential

• Highly developed communication skills in order to convey complex concepts to others
• Highly developed decision making and problem solving skills used when interpreting assessments outcomes, considering a range of treatment options and client's eligibility for services.
• Demonstrates ability to work as effective Team Worker within multi agency, multi professional team.
• Ability to operate as autonomous practitioner and act appropriately on own initiative.
• Ability to identify own development needs and willingness to undertake appropriate opportunities for professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Darlaston Health Centre

Pinfold Street

Walsall

WS10 8SY

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Respond promptly and appropriately to external and internal telephone queries from clients, carers/relatives, members of the general public and members of the multi-disciplinary team.
• To refer any clinical enquires to relevant clinical teams and team leaders in a timely manner.
• Receive, process, and register patient referrals onto the electronic patient record system in a timely and accurate manner
• Provide clerical support as required and/or as assigned.
• Transcribe clinical documentation from the Dragon speech recognition system, ensuring accuracy, timely completion, and appropriate upload to electronic patient record systems
• Handle, maintain and track departmental files and/or patient records accurately, confidentially and sensitively according to approved organisational and governance standards.
• Manage patient record filing systems, ensuring documentation is stored accurately and readily accessible to authorised staff.
• Process detail relating to patients and staff promptly and accurately and in an organised manner.
• Entering appointment details or other job related data into computer as required
• Arrange meetings and attend meetings if requested to take and produce accurate minutes of the meeting, circulation of supporting papers adhering to set timescales.
• Work on own initiative by planning own workload and/or tasks arranging own diary to resolve conflicting appointments to ensure needs of the service are met
• Requesting stationary and other consumables relevant to local base using e-procurement system and/or non stock in line with financial standing regulations and maintain adequate stock levels, receiving deliveries ensuring that they are checked, logged and forwarded to the appropriate staff member.
• Requesting stationary and other consumables relevant to local base using e-procurement system and/or non stock in line with financial standing regulations and maintain adequate stock levels, receiving deliveries ensuring that they are checked, logged and forwarded to the appropriate staff member.
• Reporting of faults i.e. general maintenance issues.

Person Specification

Qualifications

Essential

• NVQ level 3 Business Administration and/or Equivalent level of knowledge gained through experience
• Training and experience appropriate to the departmental role

Desirable

• Equivalent level of knowledge gained through experience of working as a Clerical Officer within a healthcare role

Experience

Essential

• Experience of working on Microsoft Office applications such as Word, Excel and Powerpoint
• Experience of Diary management utilising Microsoft Outlook
• Able to monitor and maintain health, safety and security of self and others
• Able to maintain quality in own work, encourage others to do so and contribute to improving quality
• Able to support and promote equality and value diversity
• Able to work well within a team, with a flexible approach and be able to work in a high energy environment.
• Able to work on own initiative and prioritise own workload
• Ability to file patient records

Desirable

• Experience of using ESR, Info Hub and other Walsall Healthcare systems

Skills

Essential

• Will have excellent communication skills, both written , orally and electronically.
• The ability to work well in a team.
• The ability to utilise Fusion, Careflow and the Info Hub to gain data.
• Previous knowledge of Community and Healthcare Services
• Previous experience of trancribing clinical letters

Knowledge and Experience

Essential

• Equivalent level of knowledge gained through experience of working as a Clerical Officer within a healthcare role
• Experience of working on NHS systems such as Fusion and Careflow
• Experience of working on Microsoft Office applications such as Word, Excel and Powerpoint
• Experience of Diary management utilising Microsoft Outlook
• Experience of using ESR, Info Hub and other Walsall Healthcare systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Short Heath health centre

Bloxwich road north

walsall

WV12 5PR

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

This role offers the opportunity to work with a wide range of colleagues across both Trusts, supporting the delivery of patient-centred care through the effective use of insight and intelligence. You will be part of a supportive and ambitious team committed to ensuring patient feedback drives meaningful change and continuous improvement.

The post holder will combine analytical expertise with excellent communication skills, translating complex information into actionable insight for clinicians, managers and senior leaders. This is an ideal opportunity for someone with experience in data analysis, reporting, patient experience, business intelligence or service improvement who is looking to further develop their career within the NHS.

For full detail, please see the attached job description.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent demonstrable experience.

Desirable

• ICDL (formerly ECDL) or equivalent qualification/experience in use of Microsoft Office suite.

Knowledge and Skills

Essential

• Relevant experience in an information role.
• Relevant experience in developing complex queries and reports.
• Awareness of the Data Protection Act and Information Governance requirements.

Desirable

• Relevant experience of working with acute and community datasets.
• Relevant experience in health information management, working with clinicians and managers in successfully implementing local and national information requirements.
• Wider understanding of the clinical, performance and business information needs within a health economy.

Skills and Aptitudes

Essential

• Required to have advanced keyboard skills for inputting and manipulating data and information into computer databases and systems.
• Proficient in the use of MS Office applications, in particular Excel, Access and Outlook.
• Experience of using SQL, and other related database tools.
• Proven ability in the presentation of written and verbal reports.
• Excellent communication skills and the ability to develop strong working relationships with all levels and groups of staff on information related issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Walsall Manor Hospital (main Base) - Expected work across the Group.

Walsall

WS2 9PS

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description and person specification for more details of this role.

The successful candidate must also be able to travel throughout the borough during the working day as the post requires.

Person Specification

Qualifications

Essential

• First level Registered Nurse
• Non-Medical Prescriber
• Evidence of relevant post graduate CPD

Experience

Essential

• Substantial post registration experience with demonstrable experience within a neurology/MS setting
• Substantial experience at Band 6 level
• Previous experience of managing caseload
• Experience of working in multidisciplinary teams
• Ability to work autonomously and manage large, complex caseload
• Demonstrates expert nursing skills and a clear understanding of Multiple Sclerosis and Neurological Rehabilitation
• Knowledge of adult Community Service needs
• Knowledge regarding the potential impact of Multiple Sclerosis on Psychological wellbeing
• Knowledge of legislation and government white papers that influence service provision for this client group
• Demonstrates a commitment to evidence- based practice

Desirable

• Experience of working in the Community
• Knowledge of risk management and other clinical governance issues and their impact on personal practice and service development

Skills and Aptitudes

Essential

• Ability to work independently and as part of a team
• Demonstrates a commitment to working in partnership with patients and carers
• Ability to communicate effectively in difficult situations
• Ability to act as Clinical Leader and role model for Neurology and Rehabilitation Services
• Able to work unsupervised delivering care to patients
• Confident in managing clinical and professional situations
• Willingness to develop clinical skills as the role demands including independent prescribing
• Effective interpersonal skills
• Ability to work independently as an autonomous Practitioner
• Ability to engage in and initiate service development and clinical governance projects
• Ability to pass on skills and knowledge formally or informally
• Ability to utilise counselling skills with patients and carers
• Effective leadership and management skills, including staff supervision and PDR processes

Flexibility

Essential

• Must be willing to work across the 7-day week as the service demands
• Demonstrates the ability to travel frequently throughout the borough and surrounding locations during the working day.
• Demonstrates the ability to work in multiple, varied teams which include both clinical & non -clinical personnel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Short Heath Clinic

Bloxwich Road North

Willenhall

WV12 5PR

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see job description and person specification for more details.

To support the Community Nursing Service in the provision of care for housebound clients by assisting with clinical procedures and undertaking delegated duties unsupervised. This will involve direct care with clients (within their own homes, or care homes) who have been admitted to the care of the Community Nursing Service. The post holder will be supported and supervised by the senior clinician but will work regularly without supervision. This role supports the proactive monitoring of clients in order to promote and sustain their independence and to prevent unnecessary hospital admissions.

Person Specification

Qualifications

Essential

• oNVQ Level 2 in Health and Social Care or equivalent qualification and / or relevant experience.

Desirable

• oAbility to work within the lower level competencies as developed within the community locality teams

Experience

Essential

• oCurrent experience of working within health/social care setting
• oAbility to organise own workload and use own initiative
• oAbility to work effectively as part of a team.

Knowledge

Essential

• oAbility to utilise relevant IT software e.g. Microsoft Word, e-mail.
• oEffective communication and interpersonal skills with a proven ability to work with other professions
• oEffective time management skills.

Desirable

• oAwareness of local clinical policies and procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Blakenall Health centre

Thames Road

Walsall

WS31LZ

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Responsible for supporting the delivery of key access targets across all services, this includes Referral to Treatment and Cancer.

Development and delivery of transformation / improvement projects, in line with Trust efficiency plan associated with outpatient and access services.

Participate in digital transformation projects, taking the lead with the National Electronic Booking System and Trusts patient management systems (e.g. Care Flow, Somerset)

Identifying and managing the risks associated with performance targets at both local and corporate levels. This includes writing comprehensive improvement plans to achieve and sustain performance mitigating risks.

Responsible for the development and implementation of policies and processes to ensure the Trust delivers performance standards as per Department of Health Guidelines and local Trusts guidanceUse expert knowledge to establish and embed patient pathways ensuring optimum treatment and waiting times, for Referral to Treatment and Cancer.

To undertake and oversee work to improve access performance across the trust, making full use of available information, tools and methodologies, for example, demand and capacity. Trajectory and modelling tools are developed and monitored in line with the Trusts key strategic objectives.

As the designated Trust lead the responsibility for the overall operational management, escalation and performance of the Referral to Treatment and Cancer.

Responsible for ensuring National policy is interpreted into Trust guidance and policy for the management of Referral to Treatment and Cancer standards.

Responsible for the professional and operational management of the Cancer Team, Referral to Treatment (RTT) Validators, Access Teams (including outpatient, inpatient and outpatient reception teams), to ensure robust data collection, validation and reporting both internally and externally. Identified budget holder for several departments.

To compile, analyse, interpret and present complex data to internal and external stakeholders, presenting solutions and developing plans to address under performance. This data would include complex performance data, health inequalities and clinical outcomes as required. Producing reports and business cases as necessary.

To be responsible for the development of patient pathways, quality and experience; whilst working collaboratively with general managers, service managers and clinical colleagues.

Lead in collaboration with Trust Colleagues to identify efficiency schemes connected to the Trust Outpatient Transformation Programme.

As a Senior Manager within the Trust, you will be required to participate on the Trusts on-call rota (this includes weekend on site working).

To lead on and undertake any other duties/tasks at the request of the Deputy Chief Operating Officer, Division of Surgery

To deputise and lead for the Deputy Chief Operating Officer at Trust, Regional and National level performance meetings where required.

To ensure that governance and risk processes are in place in line with the Trust overall policy.

Participate in the Trusts annual appraisal system designed to identify objectives and personal development opportunities.

Ensure that all mandatory training is up to date .

The post holder will be responsible for continually maintaining their working knowledge of local practices, policies and procedures and highlight ongoing training and development needs to their manager.

Person Specification

Qualifications

Essential

• Master's degree or equivalent learning in a professional or numerate discipline

Desirable

• Master's degree or equivalent learning in a professional or numerate discipline

Experience

Essential

• Senior NHS Management experience
• In-depth specialist knowledge of elective care, cancer and associated constitutional standard rules gained through extensive experience,
• Extensive experience in financial, performance and staff management
• Experience of managing significant improvement projects and service redesign
• Experience of managing a service with competing stakeholders.
• Experience of undertaking service planning taking into account finance, manpower, equipment and organisational factors
• Knowledge of the national and regional health strategies
• Ability to develop reports within tight deadlines

Desirable

• Ability to use Microsoft Word, Excel, PowerPoint and Email, and have standard keyboard skills
• Knowledge of the clinical governance agenda

Skills

Essential

• Ability to negotiate with others in the organisation and externally
• Experience of conducting negotiations involving highly complex, sensitive and contentious matters

Analytical & Judgement

Essential

• Ability to analyse and interpret management and patient information and make recommendations to others
• Ability to prioritise and quickly identify the core issues in a situation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For the full outline of the role please see and review the attached Job Description and Person Specification

Person Specification

Qualifications

Essential

• Formal education to first degree level or equivalent in Business Management.
• Significant experience working in an NHS operational management role

Experience / Skills

Essential

• Significant experience working in an NHS setting in an operational management role
• Evidence of project management experience in the last two years.
• Experience in the processes to support the management/monitoring of waiting lists (PTL's) to support RTT delivery.
• Experience of working collaboratively with a multidisciplinary team including senior Consultants.
• Experience in the development of policies and procedures/business cases.
• Line management experience in the last two years.
• Experience of managing/monitoring budgets in the last two years.

Communication Skills

Essential

• Highly motivated and self-directed with the ability to prioritise and work to tight deadlines.
• Able to work under own initiative, independently or as an effective team member
• Management of clinical incidents and complaints.
• Capacity to work with clinicians at all levels, maintaining positive working relationships
• Able to co-ordinate and delegate accordingly within the directorate to effectively utilise resources.

Flexibility

Essential

• Resilient, flexible and able to adapt to ensure achievement of objectives with constantly changing situations and environments.
• Highly motivated and self-directed with the ability to prioritise and work to tight deadlines.

Analytical & Judgement

Essential

• Ability to review and present data to demonstrate performance and where improvements need to be made.
• Strong analytical skills and ability to consider bigger picture. Able to manage several demanding agendas simultaneously and able to work autonomously.

Working Environment & Conditions

Essential

• Ability to work under pressure and maintain high quality work.
• Participate in Divisional Bed Management Rota.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To coordinate the workload for the Access Administrators and Call Centre Operatives

Complete daily reviews of theatre utilisation across the specialities identifying where cases need to be added

To identify daily where capacity cannot be utilised and escalate as appropriate.

Provide staffing rotas for Administrators with the support of Elective Access Booking Manager

Ensure that patients appointments for Pre-assesments are booked

Ensure all My Pre-op Links are sent within the Team

Create reports using IT applications using Microsoft Products..

Ensure all patients are verbally accepted and comments reflected in careFlow

Ensure all validation letters for TCIs are sent out in a timely fashion

Ensure all PL2 patients are dated with timeframe prior to breech date

Ensure all attendance and Theatre Actions are completed weekly following on from Theatre Meeting

Ensure all on the day cancellations are dated within 28days

Circulate upcoming procedures for the upcoming 2 weeks to Care Groups and Consultants

Co-ordinating work for Administrators, by monitoring Patient Tracking List (PTL) and long waiter reports to ensure patients are dated and appointed timely and in strict date order under direction of Elective Access Booking Manager

Work with Elective Access Booking Manager to maintain departmental KPIs.

Handling of outgoing post, ensuring that patient appointment letters/TCI letters are posted timely following scheduling or booking of appointment.

Demonstrate own job role tasks to new staff, bank/agency staff and/or students within Easi-book

Contribute to an efficient running of all services related to the job ensuring that confidentiality and data protection adhered to

Have a full working knowledge of the Organisations Patient Management CareFlow, Ultramed, Envoy and skills and knowledge maintained to ensure effective service delivery.

Represent the team for meetings held across the trust, appropriate to banding.

Ensure staff member is allocated to calls daily and calls do not exceed the 10% call abandonment rate

Have an awareness of 18 week RTT and its implications with regards to appointing/cancelling/rescheduling appointment.

Use of email in an effective and professional manner to communicate with departments, clinical and non-clinical colleagues.

Ensure that defective equipment is reported to IT Service Desk

Under take other ad-hoc duties as requested in line with grade of the post.

Attend regular team meetings and contribute in the setting of achievable standards to promote improvements in patient care and service development.

Person Specification

Education

Essential

• Good Standard level of education (2 GSCE's or equivalent. 1 of which must be English Language)

Desirable

• NVQ level 2 in Customer Services or first line management diploma (or equivalent experience)
• NVQ level 3 in Customer Services or first line management diploma (or equivalent experience)

Experience

Essential

• Experience co-ordinating complex routine work/activities, often requiring adjustment
• Experience with dealing with patients or working in a customer focused environment.
• Experience of using Hospital patient management systems (e.g.Medway)
• Experience of speciality working

Desirable

• Experience of updating and maintaining Directory of services and e.RS booking system

Skills

Essential

• Good keyboard, IT and administrative skills
• Working knowledge for Microsoft office packages (Word, Excel)
• Ability to use judgment involving facts and situations to resolve issues within service

Desirable

• Knowledge of RTT 18 weeks pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Hospitals NHS Trust

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Liaise with Walsall Child Development Service staff members, service users, childrens services and Trust support staff in person, via telephone and email.

Demonstrate a caring and professional approach towards service users and the public when performing reception or clerical duties.

Escalate service user queries to the relevant clinical staff as appropriate.

Show a caring and professional approach towards service users and carers via telephone or face to face. This may require acting with resilience to deal with sometimes distressed service users in an empathic manner.

Clerical duties: maintaining accurate electronic filing systems, diary management, scanning clinical notes if required. Maintain patient information. Inputting patient data accurately and timely. Supporting discharge and archiving processes

Person Specification

Qualifications

Essential

• Educated to GCSE, grade C/Level 4 or above (or equivalent) in English Language and Maths

Knowledge and experience

Desirable

• Previous NHS experience within a health setting would be advantageous.
• Clerical and administration experience

Key Competencies

Essential

• Good verbal and written communication and listening skills
• IT literate - Knowledge of Microsoft packages
• Knowledge of children's NHS services
• Excellent telephone/reception manner

Skills and Aptitudes

Essential

• Able to work under pressure and meet deadlines whilst maintaining a high level of accuracy
• Good organisational skills

Flexibility

Essential

• Flexible approach to duties
• Flexible approach to learning new skills and/or adopting new systems of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Child Development Centre

Coalheath Lane

Shelfield

WS4 1PL

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

COMMUNICATION AND RELATIONSHIPS

• Communicates complex condition specific information from assessment to clients, carers and multi-disciplinary team members.
• Contributes to clinical teams both multi-disciplinary and uni-disciplinary working across organisations through the development of appropriate care plans.
• Promotes the role and understanding of the profession within the local community.
• Provides clear and concise written reports in line with departmental standards reflecting clinical knowledge.
• Provides advice training and support to others regarding the appropriate management and care of clients.
• Responds to concerns and escalates complaints to Joint Heads of the Childrens Service

CLINICAL RESPONSIBILITIES

• Manages own time and prioritises workload.
• Manages caseload within departmental standards, seeking support from senior colleagues as appropriate.
• Makes appropriate clinical decisions regarding assessment and intervention, with access to a supervisor as required.
• Reports to line manager on issues of concern, progress, areas for own personal/professional development within the appraisal framework.
• Participates in the development and training of other professionals with support from senior colleagues.
• Provides work-based observations for work experience students and other relevant professional groups.
• Contributes to speech and language therapy student placements.
• Participates in departmental research and audit projects.
• Refers client on to other services as appropriate.
• Identifies risk and reports to Supervisor.

RESPONSIBILITY FOR CLIENT CARE

• Uses clinical knowledge to inform clinical judgements/decision making for caseload through assessment.
• Formulates care plans based on assessment findings and communication/dysphagia needs of the individual.
• Negotiates with carers/clients regarding individual case management, recognising breakdown/conflict when this occurs and seeks appropriate advice.
• Maintains timely and accurate client records in line with the Trust and Departmental records management policy.
• Demonstrates clinical effectiveness using evidence-based practice and Outcome Measures.

DEPARTMENTAL RESPONSIBILITIES

• Contributes to the development and delivery of the Service Action Plan.
• Actively participates in team meetings and within supervision sessions
• Contributes to the development of local clinical guidelines informed by evidence.
• Understands legislation and adheres to National and Local clinical guidelines.
• Adheres to service pathways and standard operating procedures.

RESPONSIBILITY FOR RESOURCES

• Maintains equipment, ensuring standards of safety are maintained.
• Uses resources efficiently.
• Reports if stock levels are low or equipment is required to deliver safe assessment

PROFESSIONAL RESPONSIBILITIES

• Accountable for own professional actions
• Recognises professional boundaries and seeks advice as appropriate
• Understands and adheres to Trust policies and professional standards
• Works independently accessing supervision within an appraisal framework. In the first-year post qualification this will be part of the Newly Qualified Therapists transitional framework
• Accountable for own professional actions.
• Recognises professional boundaries and seeks advice as appropriate.

Person Specification

Qualification

Essential

• Recognised Speech and Language Therapy Degree Qualification
• Health Professions Council - Licence to Practice
• Registered Member of Royal College of Speech and Language Therapist

Flexibility

Essential

• Ability to travel

Other

Essential

• Holds a driving licence

Knowledge and experience

Essential

• Relevant experience as part of undergraduate/post graduate training.

Key Competencies

Essential

• Excellent interpersonal skills - including observation, listening and empathy skills
• Demonstrates good presentation skills, both written and verbal
• Demonstrates flexible and effective communication skills
• Demonstrates a working knowledge of assessment tools relevant to the client group
• Demonstrates a working knowledge of a range of appropriate therapeutic interventions (relevant to the client group)

Desirable

• Demonstrates an ability to prioritise a caseload.
• Has an awareness of the principles of clinical governance /audit

Skills and Aptitudes

Essential

• Has a positive understanding of the roles of AHP support workers.
• Understands the importance of Health and Safety at work

Desirable

• Demonstrates effective negotiation and problem-solving Skills
• Has an awareness of the roles of other professionals (relevant to the client group)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Blakenall Village Centre

Thames Road

Walsall

WS3 1LZ

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)