Job description

Job responsibilities

WEAVERS MEDICAL

Job Description

Title: Care Coordinator

Responsible to: Practice Manager

Location: Weavers Medical

Hours: 25-30hpw

Main Purpose:

• To provide coordinated care for all patients resident in care homes.

• To maintain patient electronic records for clerical reasons, the Quality and Outcomes Framework and for medical care. The records must be accurate and contemporaneous.

Key Tasks

1. Working as part of the Care Coordinator team to provide a single point of contact for all the Kettering Care homes for all non-urgent requests: dedicated phone line, nhs.net email address, Microsoft Teams.

2. Proactively contact all the care homes at least weekly to discuss patient related concerns.

1. Navigate the non-urgent requests and the patient related concerns to the most appropriate service or clinician

1. Contribute towards the creation and maintenance of the advanced care plans (including when appropriate frailty score, GSF level, date of last SMR, etc).

1. Ensure all information about the patient is updated using appropriate ARDENs templates and associated read codes.

2. Support alignment of care home to practices, including registration, updating care plans and liaising with clinical pharmacist to ensure medications are updated.

1. Maintain and update records of all patients in care homes who have been admitted to secondary care (date admission discharge, reason for admission, post discharge contact.

2. Coordinate MDTs with the practice GP and community teams.

1. Manage and prioritise workload on a daily basis and dealing with the competing demands of the care coordinator role.

Other Admin tasks

1. Attend regular team meetings.

1. Take part in any training as required from time to time.

1. Work to the schedule as set by the line manager and report any backlogs of work.

1. Any other duties considered relevant to the post.

Health & Safety & Fire Safety

1. The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy.

1. The post holder will adhere to the Prospect House Fire Strategy.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

1. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

1. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

1. Participation in an annual individual performance review, including responsibility for maintaining a record of own personal and/or professional development.

1. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

1. Communicative effectively with other team members.

1. Communicate effectively with patients and carers.

1. Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• Task orientated
• Accuracy in all work

Desirable

• Experience of inputting data onto a computer system
• Customer service/patient facing background

Innate Abilities

Essential

• Logical
• Attention to detail
• Ability to learn new skills quickly

Desirable

• Ability to "up the pace" when necessary
• To recognise workload priorities and communicate any problems to the supervisor
• Ability to question correctly

Motivation

Essential

• Desire to learn new skills
• To work with minimal supervision
• To work to deadlines
• Ability to work in a team

Desirable

• Experience of organising own work to achieve best outcome

Adjustments/attitude

Essential

• Understands the need for confidentiality
• Caring

Desirable

• Flexible and adaptable

Physical make up

Essential

• Smart and professional
• Ability to use VDU and telephone with headset throughout she shift

Other

Essential

• Able to travel to/from work for the hours required.
• No questionable sickness record

Desirable

• Flexible over hours on an occasional basis.

Qualifications

Essential

• Acceptable basic GCSE's (C or above in Maths and English GCSE or equivalent)
• Good English written and spoken
• Computer Literate
• Excellent communication skills
• Medical Terminology & or clinical background

Desirable

• Microsoft office including e mail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Weavers Medical

Address

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Employer's website

https://www.weaversmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Pay:£15.00 - £18.00 per hour

Job application open to graduates

Job description:

WEAVERS MEDICAL

JOB DESCRIPTION

Management Assistant

Title- Management Assistant

Responsible to- Managing Partner

Location- Weavers Medical - On site working required, No hybrid or remote working available

Hours per day- 30-35 hours per week Mon - Fri

Contract Type- Permanent

Main Purpose-

To provide management support to the partnership and senior managers.

To provide quality and clinical governance administration support to the partnership and senior managers.

To monitor, manage and maintain effective processes within areas of responsibility, resolving issues as appropriate.

Key Tasks-

Quality Assurance and Clinical Governance Administrative Support

a)

To run and manage a full cycle of various clinical and administrative audits throughout the year, collating and writing up results, passing to the partnership and senior managers for discussion at relevant meetings.

b)

To report any backlogs of audit work or any significant events arising from these to the partnership and senior managers.

c)

To set up any new ad-hoc or regular audits as instructed by the partnership and senior managers team.

d)

To run and manage at least 4 cycles of quality improvement (QI) throughout the year. Collate and write up results and pass to the partnership and senior managers for discussion at relevant meetings.

Significant Events

a)

To collate all significant events and ensure they are discussed at relevant meetings.

b)

Action learning points from significant events and disseminate any system or process changes, ensuring these are embedded as business as usual.

c)

To undertake bi-annual reviews of significant events, identifying themes and /or areas of concern. To pass the report to the partnership and senior managers for discussion at the relevant meetings.

Safety Alerts

a)

To collate all safety alerts and ensure they are logged on the spreadsheet and actioned by the clinical lead.

b)

Disseminate safety alerts and any associated system or process changes, to the whole team ensuring these are embedded as business as usual.

c)

To present safety alerts at monthly meetings for GPs and Nurses.

Complaints

a)

After training, to deal with simple verbal complaints, passing details and action points to the manging partner.

b)

To log all complaints onto the practice log system.

c)

To work alongside the managing partner in a training capacity, to develop the skills required to manage more complex administrative complaints.

d)

To undertake quarterly reviews of complaints, identifying any themes and/or areas of concern. To pass the report to the practice manager for discussion at relevant meetings.

Quality and Outcomes Framework (QOF)

a)

To support the partnership and senior managers in the management and implementation of QOF.

b)

To ensure all QOF recall systems and processes, as advised by the partnership and senior managers, are rolled out to relevant staff.

c)

To work alongside the operations manager in a training capacity, to continually monitor the QOF and recall systems to ensure they are robust and are meeting practice objectives.

GP Extended Access and ARI Hub

a)

To work as the admin lead for the GPEA and ARI hubs.

b)

To monitor service provision within both hubs to ensure delivery is meeting contract requirements.

c)

To manage any IT issues, patient record access queries, significant events, or complaints for both hubs.

d)

To ensure effective communication with the practice team regarding the hubs.

Other Admin Tasks

a)

Administration cover for absences and help with extra-ordinary workloads.

b)

To help respond/troubleshoot requests for IT support and to log calls with the NEL IT service desk as required from time to time.

c)

Be generally involved in the administration of a small business.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review

Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Most instruction and communication of activity will be via the practice manager.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect their own work.

Participate in audit where appropriate.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• On-site parking

Work Location: In person

Pre-interview screening will consist of proof of ID, Address and educational qualifications

Person Specification

Qualifications

Essential

• Minimum Qualification at A-Level standard or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Weavers Medical

Address

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Employer's website

https://www.weaversmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

WEAVERS MEDICAL

Job Description

Title: Cleaner

Location: Prospect House, Kettering

Responsible To: Practice Manger

Hours: 18.00-20.30 Mon - Fri

Main Purpose

To provide a high standard of hygiene and cleanliness throughout the Premises

Key tasks:

• Empty non-clinical, waste bins in all rooms/areas.
• Mop floors and damp wipe surfaces, including desk, worktop and couch in clinical rooms.
• Vacuum carpets in consulting rooms, corridor, main entrance and waiting areas.
• Pick up any litter and vacuum chairs in waiting area.
• Clean and mop toilets and baby change room.
• Replenish consumables if required i.e. toilet rolls, hand towels and soap.
• Mop floor, damp wipe surface and clean sink in kitchen.
• Damp wipe and hoover reception office.
• Complete cleaning audit tick sheets.
• Undertake any other duties as may be required from time to time.
• Lock and alarm building as required
• Attendance of mandatory training as required ( usually on 2-3 Wednesday afternoons with notice)

Health & Safety & Fire Safety:

• The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy.

• The post holder will adhere to the Prospect House Fire Strategy.

  Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Physical Make up

Essential

• Good overall health
• Physically fit
• No questionable sickness record

Qualifications

Essential

• Reasonable standard of numeracy & literacy
• Able to communicate in plain English

Desirable

• Awareness of Health & Safety Regulations

Experience

Essential

• Mature Outlook
• Working on own initiative
• Office environment

Desirable

• Cleaning experience

Innate abilities

Essential

• Reliable and honest
• Methodical organised, attention to detail
• Able to communicate appropriately
• Ability to learn new skills quickly
• Adaptable
• Practical

Desirable

• Ability to question correctly to identify and solve problems.

Motivation

Essential

• Able to work on own with minimum
• supervision

Adjustment/attitude

Essential

• Honest, and understands totally the need for confidentiality
• Good communicator with supervisor

Desirable

• Flexible and adaptable
• Finishes tasks within the timescales

Special circumstances

Essential

• Able to travel to/from work for the
• hours required
• Complements the team
• Adaptable

Employer details

Employer name

Weavers Medical

Address

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Employer's website

https://www.weaversmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

WEAVERS MEDICAL

JOB DESCRIPTION

PARAMEDIC IN PRIMARY CARE

TitleParamedic in Primary Care

BandBand 6

Responsible toThe Partners

LocationWeavers Medical, Prospect House, Kettering

Hours per day7.5 hours per day (Full time) 37.5 hours per week

10.00am 6.00pm Monday - Friday

Contract TypePermanent

Main Purpose

To provide home visits for patients of Weavers Medical, for same days conditions and/or review/exacerbations of existing conditions.

To undertake all data recording ensuring all patient contacts are recorded in line with current protocols and guidance.

To work as part of an MDT to deliver care to patients.

To work under the clinical supervision of a GP at all times.

Key Tasks

Same Day Home Visits

a) To undertake on the day home visits patients home or care home as triaged and directed by the on call GP.

b- To work autonomously within the community utilising enhanced clinical assessment and treatment skills to deliver patient interventions for acute medical conditions.

c- To undertake baseline observations for all patients visited.

d- To evaluate clinical information from examination and history taking and initiate appropriate treatment and/or referral.

e- To liaise with the on call GP and request advice and support as required.

f- To signpost appropriately to other services in the identified healthcare pathway.

g- To treat, as appropriate and within the scope of practice.

h- To arrange admission to hospital in line with current protocols and advice from the on call GP.

i- To advise and support patients on healthy lifestyles, health promotion and disease prevention.

j- To ensure all patient contacts are added to the patient record on the same day the visit is undertaken, providing a full and accurate record of decision making and using ARDEN templates for recording the data.

Review/Exacerbations of existing conditions

a- To undertake planned review visits for patients with existing conditions or exacerbation of current illness.

b- To assess and treat patients as advised by the on call GP and according to QOF and/or NICE guidelines.

c- To ensure all patient contacts are added to the patient record on the same day the visit is undertaken, providing a full and accurate record of decision making and using ARDEN templates for recording the data.

Support of Regular Vaccination Programmes

a- To assist the clinical team with regular, planned vaccination programmes for housebound patients. Vaccinations may include: flu, COVID vaccination boosters, Shingles and pneumococcal.

Other Tasks

a) Any other duties as considered relevant to the post.

Professional development/special requirements of the post

Must hold a relevant degree or diploma in Paramedicine or equivalent experience.

Must be registered with the Health and Care Professions Council HCPC.

Must have completed 2 year Consolidation of Learning period.

Must have a further 3 years post registration work experience at band 6 or higher.

Must have demonstrable experience of using diagnostic skills.

To have a full driving license.

To have access to a vehicle to be used for home visits.

Administration and Liaison

To ensure all communication media are checked during every duty period to facilitate good timely awareness and communication throughout the practice.

To report and write up any significant events or complaints and discuss with the practice manager and/or GP partner on duty.

To participate in clinical team meetings.

To participate Primary Health Care Team Meetings.

To maintain effective liaison with all other disciplines in the practice with relevant regard to confidentiality.

Health & safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Infection Control policy and published procedures. This will include

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards.
• Actively reporting health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
• Undertaking periodic infection control training minimum annually.
• Reporting potential risks identified.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include

• Participation in an annual individual performance review.
• Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others.

Quality

The post-holder will strive to maintain quality within the practice, and will

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Most instruction and communication of activity will be via the practice manager.

Contribution to the implementation of services

The post-holder will

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect their own work.
• Participate in audit where appropriate.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Qualifications

Essential

• Must have acceptable GCSEs or higher including Grade C or above
• (or equivalent) in Maths and English.
• Must be registered with the Health and Care Professions Council
• (HCPC).
• Must hold a relevant degree or diploma in Paramedicine or
• equivalent experience.

Experience

Essential

• Must have completed 2 year Consolidation of Learning period.
• Must have a further 3 years post registration work experience at
• band 6 or higher.
• Must have demonstrable experience of using diagnostic skills.

Driving - Transport

Essential

• Must have a full driving license.
• Must have access to a vehicle to be used for home visits.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Weavers Medical

Address

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Employer's website

https://www.weaversmedicalcentre.co.uk/ (Opens in a new tab)