Job description

Job responsibilities

For full job description please see attached JD

We are looking for a highly credible and influential senior leader who can build strong partnerships and inspire improvement across complex organisations.

You will have:

Current registration as a Midwife with the Nursing and Midwifery Council (NMC).

A master's degree or equivalent senior-level experience in a health-related field.

Significant experience leading quality, patient safety, governance or clinical standards programmes at senior level within the NHS.

A strong understanding of Integrated Care Boards, Integrated Care Systems, commissioning and the wider healthcare landscape.

Proven ability to influence senior stakeholders, lead change and drive measurable improvements in service quality and patient outcomes.

A commitment to reducing inequalities, promoting inclusion and ensuring the voices of patients, families and communities inform decision-making.

The post is expected to be advertised for 2 weeks, with interviews provisionally planned for the w/c on 12th October 2026, subject to the outcome of the recruitment process.

Person Specification

Education/ Knowledge and Qualifications

Essential

• Registered Midwife, with current professional registration with the NMC.
• Educated to master's level in a health-related subject or equivalent level of experience of working at a senior level.
• Postgraduate Management qualification or equivalent experience.
• Evidence of continuing professional develop.

Desirable

• Quality improvement qualification.
• Project Management Qualification (PRINCE2, MSP, APM or equivalent).

Experience

Essential

• Significant understanding of the ICB and ICS in relation to quality, patient safety and patient experience.
• Considerable understanding of the background to and the aims of current healthcare policy in London and appreciate the implications of this on engagement in relation to quality and patient safety.
• An appreciation of the relationship between NHS England, the ICB and in relation to commissioning and oversight responsibilities.
• Proven ability to influence a range of stakeholders and demonstrable commitment to partnership working and delivery with a range of external organisations.
• Previous experience of leading clinical governance patient safety or standards work (i.e. Leadership on complaints, risk management, clinical audit, serious incidents) at a senior level with demonstrable improvements in provision.
• xperience of successfully delivering approaches to improve and embed quality in providers within a partnership environment.
• Experience of carrying out a leadership role in clinical commissioning with acute provider(s).
• Experience improving provider safety in specific areas through a variety of commissioning activities.
• Proven ability to influence a range of stakeholders and demonstrable commitment to partnership working and delivery with a range of external organisations.
• Experience of designing systems to support quality governance and experience in shaping policy and setting improve provider service delivery. 1 1 objectives aligned to wider NHS and strategic objectives.

Desirable

• Commissioning experience.
• Experience improving provider safety in specific areas through a variety of commissioning activities.
• Experience of acting on feedback healthcare providers to improve provider service delivery.

Skills, & Abilities

Essential

• Understanding of NHS and ICB finance and funding models.
• Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes. Uses evidence to make improvements, seeks out innovation.
• In-depth understanding of the NHS, Integrated Care System, NHS 10 Year Health Plan and the statutory duties of the ICB.
• Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness

Communication

Essential

• Proficient in the use of Microsoft software.
• Excellent interpersonal and communication skills, able to influence and persuade others at all levels within and across the organisation, articulating a balanced view and able to constructively question information from others.
• Ability to provide and receive, convey and present complex, sensitive and/or contentious nformation to large groups, responding openly to questions to ensure full understanding and engagement and develop a range of options.
• Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
• Proficient presentation skills & able to adapt presentation skills to different audiences.
• Ability to forge and maintain strong collaborative relationships.

Effort factors

Essential

• Manage long periods of intense concentration requiring in-depth mental and meticulous attention to detail, often with frequent interruption when preparing reports and presentations
• Actively engage and participate at meetings with internal and external stakeholders.
• Priorities and deadlines may change with little notice, ability to work in a pace faced environment is required.
• Manage disciplinary processes, manage poor performance, conduct and capability.
• Occasionally, may have to impart difficult and/or distressing information.

Values and Behaviours

Essential

• Commitment to the values and principles of system working across within WNL ICB.
• Promote equality, diversity and inclusion within all areas of responsibility.
• Team player.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West and North London ICB

Address

Marylebone Road

London

NW1 5JD

United Kingdom

Employer's website

https://www.westandnorthlondon.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a proactive member of data science communities, you will collaborate with local academic and nationwide NHS partners, applying your findings locally and contributing to the teams technical standards. You'll have scope to grow your specialism, independently learn and apply new methods, and support colleagues across the analytics team as they build their advanced analytical skills.

If youwould enjoy applying your advanced technical skills to solve real-world problems using a rich linked dataset, and are interested in creating ethical, innovative and actionable insights that influence operations, strategy and population health, we would be keen to hear from you.

Please see the attached Job Description and Personal Specification for full duties and responsibilities.

For further information or an informal discussion about the role, please contact: Emily Baldwin Head of Data Science, [email protected]

Closing date: 27th September 2026

Task release: w/c 19th October 2026 (approximate)

Date of Interview: w/c 2nd November 2026 (approximate)

Note: dates may change if the volume of applications is high.

Person Specification

Education/ Knowledge and Qualifications

Essential

• Educated to masters level or equivalent level of experience of working in an analytical role.
• Evidence of post qualifying and continuing professional development
• An active member of relevant professional body and/or wider analytical networks.

Experience

Essential

• Expert in open-source scripting languages, such as Python/ R
• Demonstrated experience in one or more of: o Simulation methods, such as Discrete Event Simulation, System Dynamics, and MCMC. o Regression modelling, generalised linear models such as logistic or Poisson, multilevel models, Analysis of Variance. o Bayesian approaches to modelling o Causal inference o Machine Learning / predictive models: regression/classification trees, random forests, boosting, neural networks Experimental design and applying the appropriate testing framework to analytics.
• Experience improving decision quality, working with system leaders to ask the right questions.
• Experience using the tools of reproducible analytic pipelines, such as git, GitHub, documentation, automation, and code review
• Experience supporting team members to develop professionally

Desirable

• Experience of model deployment and associated tools
• Experience of model monitoring methods and associated tools
• Experience automating manual reporting processes
• xperience of project principles techniques and tools such as Prince 2, CRISP-DM and agile

Skills, & Abilities

Essential

• Expert knowledge of predictive, prescriptive and/or evaluative analytical techniques
• Expert in delivering actionable insights using static and/or interactive data visualisation where appropriate
• Able to scope several solutions to a business problem and triage to propose the most appropriate solution within the operational constraints and resolution needed to make a decision
• Proven skills in working collaboratively
• Evidence of delivering results through others using a range of levers in the absence of direct line management responsibility
• Problem solving skills and ability to respond to sudden unexpected demands
• Demonstrable knowledge in relevant analytical fields, their associated methods, and their potential for application within epidemiology, data science, econometrics and operational research
• Knowledge of the role of analysis in improving decision quality and be capable of supporting advanced decision-making methods (e.g. multicriteria decision analaysis
• Good understanding of advanced analytics, including one or more of machine learning, simulation and causal inference. Knowledge covers modelling, best practices in training, deployment, and monitoring

Desirable

• Understanding of the background to and aims of current healthcare policy in London and appreciate the implications of this

Communication

Essential

• Ability to explain the principles, results, implications, strengths and limitations of analytical methods to technical and nontechnical audiences.
• Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
• Persuade team members and stakeholders of the respective merits of different options, innovation and new tech opportunities.
• Able to communicate findings and clear actionable insights to non-analyst colleagues

Effort factors

Essential

• Capable of managing own workload and making informed decisions in the absence of required information, working to tight and often changing timescales
• Proactively identifies areas for professional development and able to independently learn technical skills
• Able to make decisions autonomously when required and appropriate.

Values and Behaviours

Essential

• Commitment to the values and principles of system working agreed across WNL
• Ability to actively promote equality, diversity and inclusion within all areas of responsibility and challenge processes and approaches that may promote inequalities
• Demonstrates a strong desire to improve outcomes and make a difference by focusing on goals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West and North London ICB

Address

Marylebone Road, London

London

NW1 5JD

United Kingdom

Employer's website

https://www.westandnorthlondon.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached JD for full Job Description

Key Responsibilities

• Provide clinical leadership and expertise in All Age Continuing Care (AACC) and complex care
• Support and ratify CHC and Childrens Continuing Care eligibility decisions
• Manage appeals, disputes, retrospective claims and legal cases
• Lead on complaints, SARs and FOIs within the complex care portfolio
• Oversee and contribute to contract management, performance and quality assurance of delegated providers
• Work with system partners to ensure robust care planning and case management
• Develop and implement quality assurance and audit processes
• Analyse data and performance information to support service improvement
• Provide clinical advice and support to commissioning colleagues and wider teams

Key Priorities

• Ensure robust, consistent and compliant decision-making for complex care funding
• Deliver high-quality, person-centred care packages
• Strengthen provider oversight and performance management
• Improve the handling of appeals, complaints and legal processes
• Support service improvement and pathway development
• Ensure compliance with national frameworks, legislation and governance requirements

Working Relationships

You will work collaboratively across the system, including:

• ICB Nursing Directorate and Complex Care team
• Delegated provider complex care teams
• NHS England and regional quality teams
• Local Authorities
• Provider organisations and multidisciplinary teams

Strong partnership working and stakeholder engagement are central to this role.

West and North London ICB is committed to promoting equality, diversity and inclusion. We strive to ensure our workforce reflects the rich diversity of the communities we serve, and we strongly encourage applications from candidates from underrepresented groups

We recognise that a healthy work-life balance is essential to the wellbeing and productivity of our staff.

We aim to consider all flexible working requests in a fair and open way, balancing the needs of our organisation with those of our employees. By fostering a flexible working culture, we strive to create an environment where everyone can thrive and contribute to delivering high-quality services for our communities.

Person Specification

Education/ Knowledge and Qualifications

Essential

• Registered Nurse or AHP

Desirable

• Registered Social Worker

Experience

Essential

• Current experience of working at senior level in the specialist area of continuing care / complex care.

Desirable

• 2 years experience of leading AACC/ complex care

Skills, & Abilities

Essential

• Able to manage dealing with contentious or sensitive issues

Communication

Essential

• Experienced in managing complex communications with a range of stakeholders

Effort factors

Essential

• Experienced in managing frequent interruption, intense concentration when reviewing/writing documents/data, presenting at board meetings, taking minutes

Values and Behaviours

Essential

• Commitment to the values and principles of system working agreed across the ICB footprint

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West and North London ICB

Address

Marylebone Road

London

NW1 5JD

United Kingdom

Employer's website

https://www.westandnorthlondon.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See JD for full Job Description

Essential criteriaincludes:

• Excellent judgement with the ability to analyse complex communications and engagement issues and advise on the best course of action

• Confidence andexpertiseto provide advice to senior directors and managers, with the ability to provide challenge as appropriate

• Able to provide and receivehighly complex, sensitive information, where co-operation and agreement arerequired

• Skilled at creating and delivering presentations for use across a range of audiences, including staff, managers,stakeholdersand the media

• Confident using a range of digital communications software, including eMarketing, web publishing, dataanalyticsand video editing tools

• Able to juggle multiple priorities,demonstratingpositivity, creativity, flexibility and openness tonew ideas and change

Person Specification

Education/ Knowledge and Qualifications

Essential

• Educated to Master's degree, or equivalent level of experience in a communication and/or engagement role
• Evidence of continuing professional development or training, with sound knowledge of best practice as it relates to communications and engagement.
• Good understanding of the role of the ICB and ICS within the wider NHS, including current issues and challenges and the wider political and public sector context.
• Good understanding of engagement approaches and methodologies, including co -production, direct involvement, outreach engagement and reaching seldom heard voices.
• Good understanding of all aspects of communications, including strategic planning, media and public affairs, digital communications, campaigns, marcomms and internal communications.

Desirable

• Experience of working in the NHS or wider public sector
• CIM/CIPR qualification, specialist engagement or consultation qualification

Experience

Essential

• Experience of developing and delivering strategic communications and engagement plans with tangible evidence of effective delivery and measurable impact.
• Experience of giving professional communications and engagement advice to senior leaders .
• Experience of using a range of digital channels and techniques to reach and engage a wide range of stakeholders.
• Experience of delivering a robust approach to reactive and proactive media and public affairs .
• Experience of advising on and/or delivering patient and public engagement (PPE) activity to support communications and engagement objectives, with up-to-date knowledge and understanding of best practice.
• Experience of managing suppliers to deliver communications and engagement activity.

Skills, & Abilities

Essential

• Excellent organisational, project management, performance management and financial management skills with a methodical approach to ensuring best quality.
• Ability to work at both a strategic and operational level and to take a long-term view while juggling day-today, unforeseen or time sensitive tasks
• Ability to bring people together around shared plans and priorities, with the expertise and gravitas to coordinate communications and engagement activity across an assigned portfolio.
• Ability and/or experience of working within or managing a corporate brand, including ensuring all communications and content is accessible to everyone and reflective of our diverse communities.

Communication

Essential

• Excellent communications skills, including oral, written and presentation skills
• Exceptional editorial, copywriting, and story -telling skills, with a meticulous attention to detail and the creativity to translate complex ideas into engaging, people focused content.
• Excellent inter -personal, persuasion and negotiating skills with the ability to form and maintain productive, professional working relationships with a diverse range of individuals and groups
• Ability to translate communications and engagement requirements to a technical brief and to work with internal and external suppliers to develop communication solutions, with excellent project management skills.
• Excellent professional judgement, with the emotional intelligence and political astuteness to manage contentious or sensitive issues, ensuring the communications response is measured and thoughtful.
• Ability to act as a champion for patients and residents, ensuring that their voice influences decision making.
• Ability to work to the highest standards, demonstrating resilience to pressure, a willingness to adapt quickly to changing situations, work flexibly and retain due professionalism at all times.
• Ability to navigate challenges and stay on course, with the tenacity and drive to prioritise actions and make things happen

Effort factors

Essential

• Mental Effort: frequent interruption, intense concentration when reviewing/writing documents/data, presenting at board meetings.
• Emotional Effort: imparting unwelcome news to staff or stakeholders, including journalists, exposed to difficult/emotional meetings where responses may be hostile or antagonistic.

Values and Behaviours

Essential

• Commitment to the values and principles of system working agreed across WNL.
• Ability to actively promote equality, diversity, and inclusion within all areas of responsibility.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West and North London ICB

Address

Marylebone Road

London

NW1 5JD

United Kingdom

Employer's website

https://www.westandnorthlondon.icb.nhs.uk/ (Opens in a new tab)