Job description

Job responsibilities

The post holder will provide support to meet the individual needs of Practices. Responsibilities may vary across Practices and can include:

Repeat prescribing and medication reviews.

Ensure patients have appropriate monitoring tests in place when required.

Reduce inappropriate poly-pharmacy and wasteful prescribing and address public health and social needs of patients through clinical medication review. This would be a level 3 medication review looking at the patients full clinical condition e.g. blood monitoring, interface care arrangements, social isolation.

Reconcile medicines following hospital discharge and work with patients and community pharmacists to ensure patients receive the medicines they need post discharge.

Contribute to reductions in medicine related hospital admissions and readmissions by supporting patients to get the best outcomes from their medicines and identifying and addressing medicines related issues.

Interface with community and hospital pharmacy colleagues and develop referral processes between primary care professionals including the promotion of the repeat dispensing service.

Manage the repeat prescribing reauthorisation process by reviewing requests for repeat prescriptions and medicines reaching review dates.

Manage Practice formularies to improve the quality, safety and cost effectiveness of prescribing.

Work with primary care professionals and patients to implement NICE and other evidence based guidelines.

Act as a source of medicines information for all of the Practice team and patients (e.g. around doses, side effects, adverse events, possible alternatives if stock issues).

Provide education and training to primary healthcare team on therapeutics and medicines optimisation.

Confidentiality

While seeking treatment, patients entrust us with, or allow up to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information may only be divulged to authorised persons in accordance with the PCN policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the PCN Health and Safety policy.

Safeguarding

All employees are responsible for taking all reasonable measures to ensure that the risk of harm to children and vulnerable adults are minimised. They should take all appropriate actions to address concerns, working to agreed local policies and procedures, including the guidance on Safeguarding, in partnership with other relevant agencies. This includes accessing appropriate training, advice, and support.

Disclosure and Barring Services

This post will be subject to a DBS Disclosure check at the point of recruitment and thereafter.

Infection Control

All employees have an individual responsibility to have knowledge of and employ the basic principles of infection prevention and control practice. All employees must comply with Infection Prevention and Control mandatory training requirements.

Equality and Diversity

The post holder will support the equality, diversity and rights of patients, carers, and colleagues.

Person Specification

Qualifications

Essential

• Accredited masters degree of pharmacy Degree (MPharm) (or equivalent)
• Registered with General Pharmaceutical Council (GPhC)
• Completed, or working towards, a Primary Care Pharmacy Education pathway qualification (CPPE)
• Minimum of 2 years post qualification experience
• Experience of using System1.

Desirable

• Membership of the Royal Pharmaceutical Society
• Independent prescriber or working towards/intent of gaining an independent prescribing qualification

Experience

Essential

• Minimum of 2 years post qualification experience
• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients).
• Can work independently on a day-to-day basis and able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long-term conditions.
• Excellent written and verbal communication skills (Email, telephone & online meetings).
• Evidence of consistent pattern of learning from education, training, and experience.
• Able to work under pressure and to meet deadlines.
• Good IT skills.
• Recognises priorities when problem solving and identifies deviations from the normal pattern and can refer to seniors or GPs when appropriate.

Desirable

• Able to analyse and interpret prescribing data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BWM PCN Limited

Address

Whitehall Surgery, Wortley Beck Health Centre,

Ring Road, Lower Wortley

Leeds

West Yorkshire

LS12 5SG

United Kingdom

Employer's website

https://www.bwmpcn.co.uk (Opens in a new tab)

Job description

Job responsibilities

To welcome patients presenting either in person or by telephone; ensuring you respond promptly and positively.

Book appointments for patients and cancel appointments where needed.

Support patients in navigating to the most appropriate service, which may include informing patients of external health care providers and online services.

Effectively handle all queries that present at the practice; problem solving, signposting and escalation of matters, as appropriate.

Ensure patient records are accurate and kept up to date

Initiating contact with and responding to requests from patients, other team members and associated healthcare providers.

Carrying out administrative duties which include scanning, tasks, out of hours reports, new patient registrations, opening and sorting of post (both internal and external), photocopying, updating patient details, data inputting as requested.

Processing medication requests, including issuing repeat medication and appliance items, as well as forwarding patient requests onto the practice pharmacy team/on-call GP Communicating effectively with local pharmacy staff and resolving/investigating any queries they may have.

Processing e-consults via system one and triaging the patient accordingly using signposting where necessary.

Keeping the reception area and notice boards clean, tidy and up to date.

Taking payments for private documents from patients and providing receipts

Support all clinical staff with general tasks as required.

Attend and positively contribute to team meetings.

To be able to work with people from a wide variety of cultures and backgrounds, and people with disabilities and learning difficulties, and to be able to communicate with them (and, when necessary, their carers) appropriately to facilitate their care and understanding of their care within the service.

Treat all patients fairly and with respect.

Fully comply with all company Health and Safety requirements, including reporting all accidents, near accidents, and hazards.

• Provide cover as required

Person Specification

Qualifications

Essential

• EDUCATION, SKILLS, EXPERIENCE, OTHER APTITUDES
• General education to GCSE pass standard in English and Math
• Windows, Word, Outlook and web browsers skills
• Keyboard skills
• General office experience
• Experience of dealing effectively with the general public
• Experience of making efficient use of booking systems
• Working knowledge of medical terminology and read coding
• Local knowledge of the healthcare system
• Excellent written communication skills
• Ability to work under pressure while maintaining a positive professional attitude
• Ability to work as part of the team or independently

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience working with Systmone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitehall Surgery

Address

1st Floor Wortley Beck Health Centre

Ring Road

Leeds

West Yorkshire

LS12 5SG

United Kingdom

Employer's website

https://www.gpnhs.net/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will provide support to meet the individual needs of Practices. Responsibilities may vary across Practices and can include:

Repeat prescribing and medication reviews.

Ensure patients have appropriate monitoring tests in place when required.

Reduce inappropriate poly-pharmacy and wasteful prescribing and address public health and social needs of patients through clinical medication review. This would be a level 3 medication review looking at the patients full clinical condition e.g. blood monitoring, interface care arrangements, social isolation.

Reconcile medicines following hospital discharge and work with patients and community pharmacists to ensure patients receive the medicines they need post discharge.

Contribute to reductions in medicine related hospital admissions and readmissions by supporting patients to get the best outcomes from their medicines and identifying and addressing medicines related issues.

Interface with community and hospital pharmacy colleagues and develop referral processes between primary care professionals including the promotion of the repeat dispensing service.

Manage the repeat prescribing reauthorisation process by reviewing requests for repeat prescriptions and medicines reaching review dates.

Manage Practice formularies to improve the quality, safety and cost effectiveness of prescribing.

Work with primary care professionals and patients to implement NICE and other evidence based guidelines.

Act as a source of medicines information for all of the Practice team and patients (e.g. around doses, side effects, adverse events, possible alternatives if stock issues).

Provide education and training to primary healthcare team on therapeutics and medicines optimisation.

Confidentiality

While seeking treatment, patients entrust us with, or allow up to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information may only be divulged to authorised persons in accordance with the PCN policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the PCN Health and Safety policy.

Safeguarding

All employees are responsible for taking all reasonable measures to ensure that the risk of harm to children and vulnerable adults are minimised. They should take all appropriate actions to address concerns, working to agreed local policies and procedures, including the guidance on Safeguarding, in partnership with other relevant agencies. This includes accessing appropriate training, advice, and support.

Disclosure and Barring Services

This post will be subject to a DBS Disclosure check at the point of recruitment and thereafter.

Infection Control

All employees have an individual responsibility to have knowledge of and employ the basic principles of infection prevention and control practice. All employees must comply with Infection Prevention and Control mandatory training requirements.

Equality and Diversity

The post holder will support the equality, diversity and rights of patients, carers, and colleagues.

Person Specification

Qualifications

Essential

• Accredited masters degree of pharmacy Degree (MPharm) (or equivalent)
• Registered with General Pharmaceutical Council (GPhC)
• Completed, or working towards, a Primary Care Pharmacy Education pathway qualification (CPPE)
• Minimum of 2 years post qualification experience
• Experience of using System1.

Desirable

• Membership of the Royal Pharmaceutical Society
• Independent prescriber or working towards/intent of gaining an independent prescribing qualification

Experience

Essential

• Minimum of 2 years post qualification experience
• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients).
• Can work independently on a day-to-day basis and able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long-term conditions.
• Excellent written and verbal communication skills (Email, telephone & online meetings).
• Evidence of consistent pattern of learning from education, training, and experience.
• Able to work under pressure and to meet deadlines.
• Good IT skills.
• Recognises priorities when problem solving and identifies deviations from the normal pattern and can refer to seniors or GPs when appropriate.

Desirable

• Able to analyse and interpret prescribing data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BWM PCN Limited

Address

Whitehall Surgery, Wortley Beck Health Centre,

Ring Road, Lower Wortley

Leeds

West Yorkshire

LS12 5SG

United Kingdom

Employer's website

https://www.bwmpcn.co.uk (Opens in a new tab)