Job description

Job responsibilities

The main responsibilities of the practice manager role are,

Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities.

Direct line management of the practice management team

Managing the recruitment, retention, performance and development of staff

Managing the financial elements of the organisation, including budgets, bank accounts, accounting systems etc. Seeking to maximise income and reduce expenditure in conjunction with the partners.

Managing contracts for services.

Managing the procurement of organisation equipment, supplies and services.

Coordinating the reviewing and updating of all organisation policies and procedures

Leading change and continuous improvement initiatives as well as coordinating all projects within the organisation.

Coordinating the compilation of organisation reports and the practice development plan (PDP)

Ensuring the team reach QOF targets (supported by the nursing and administrative leads)

Ensuring the organisation maintains compliance with its NHS contractual obligations.

Publishing communications for internal and external use such as an organisation newsletter on a quarterly basis

Maintaining the organisation and NHS choices websites

Liaising at external meetings as required

Marketing the practice appropriately

Supporting the working of the Patient Participation Group

Effectively managing/supporting the management of all complaints in line with current legislation and guidance

The management of the premises, including health and safety aspects such as risk assessments and mandatory training

Managing the organisation IT system, delegating staff to function as administrators.

Ensuring compliance with IT security and IG

Coordinating the organisation diary, ensuring meetings are scheduled appropriately

Person Specification

Experience

Essential

• A proven track record of management and leadership in either the public or private sector.
• A proven track record of financial management and business development.

Desirable

• Experience of working in primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitemoor Medical Centre

Address

Whitemoor Lane

Belper

Derbyshire

DE56 0JB

United Kingdom

Employer's website

https://www.whitemoormedicalcentre-belper.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Main Clinical responsibilities:

-Undertake surgery consultations, telephone consultations and queries, home visits where required, checking and signing prescriptions, and managing paperwork and correspondence in a timely manner.

-Make professional, autonomous decisions in relation to presenting problems.

-Assess the healthcare needs of patients with undifferentiated and undiagnosed problems.

-Screen patients for disease risk factors and early signs of illness.

-Develop care plans in line with current practice disease management protocols.

-Provide counselling and health education.

-Refer patients to other care providers as appropriate.

-Record clear and contemporaneous consultation notes to agreed standards.

-Collect data for audit purposes.

-Prescribe in accordance with local and national guidance.

-Undertake all normal duties and responsibilities associated with a GP working within primary care.

Person Specification

Qualifications

Essential

• -Full GMC registration and inclusion on a Medical Performers List.
• -CCT in General Practice, MRCGP or equivalent.
• -Broad experience in general practice managing diverse patient needs

Knowledge and skills

Essential

• - Excellent diagnostic, consultation, and clinical management skills.
• - Ability to work autonomously and as part of a multidisciplinary team.
• - Proficient in clinical IT systems.
• - Understanding of NHS systems, QOF and primary care challenges.
• - Excellent communication and organisational skills

Desirable

• - Interest in teaching, training, audit, or leadership roles.
• - Specialist clinical interests or additional qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Whitemoor Medical Centre

Address

Whitemoor Lane

Belper

Derbyshire

DE56 0JB

United Kingdom

Employer's website

https://www.whitemoormedicalcentre-belper.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities

Manage an agreed waiting list of adults with single or multiple long-term conditions, prioritising people at risk of deterioration, avoidable admission or health inequality.

Undertake comprehensive holistic assessments in patients homes and care homes, including physical health, mental wellbeing, frailty, function, cognition, medicines, nutrition, falls risk, social circumstances, carer needs and safeguarding.

Complete structured long-term condition reviews within competence, including conditions such as diabetes, cardiovascular disease, hypertension, respiratory disease and frailty, using current NICE guidance and local pathways.

Develop, implement and evaluate personalised care and support plans with patients, carers and relevant professionals, including agreed goals, self-management support, escalation arrangements and advance care planning where appropriate.

Identify early deterioration or red flags, initiate immediate care within scope of practice and escalate promptly to the responsible GP, emergency services, urgent community response or other appropriate service.

Undertake and interpret relevant clinical observations and point-of-care or diagnostic tests within competence and service protocols.

Support medicines optimisation through reconciliation, adherence review, side-effect monitoring and timely referral to a GP, clinical pharmacist or independent prescriber.

Provide immunisation, health promotion, prevention and supported self-management interventions where trained, authorised and clinically appropriate.

Make timely referrals and coordinate care across primary care, community nursing, specialist teams, pharmacy, therapy, mental health, adult social care, care homes, voluntary services, urgent community response and virtual wards.

Ensure that the patient and carer understand the care plan, who to contact and when to seek further help.

Multidisciplinary and Neighbourhood Working

Work as an integral member of the Belper PCN Home Visiting Service, collaborating with GPs, advanced clinical practitioners, nurses, nursing associates, pharmacists, care coordinators, social prescribers and other professionals.

Participate in clinical huddles, multidisciplinary meetings, care home discussions and case reviews, contributing nursing expertise and coordinated plans.

Liaise with the patients registered practice and named clinician to maintain continuity, clear accountability and timely follow-up.

Promote a no wrong door approach by helping patients and professionals navigate the most appropriate local support.

Build effective relationships with neighbourhood partners and contribute to service integration, pathway development and joint learning.

Population Health, Prevention and Digital Practice

Use PCN data, clinical registers and risk-stratification processes to help identify people who would benefit from proactive intervention, in accordance with information governance requirements.

Address modifiable risk factors, support vaccination and screening uptake, encourage rehabilitation and self-management, and signpost to local community resources.

Recognise barriers associated with deprivation, rurality, disability, cognition, language, caring responsibilities or digital exclusion; make reasonable adjustments and advocate for equitable access.

Use approved digital systems, remote monitoring and communication tools to improve continuity and efficiency while retaining face-to-face care where clinically required or preferred.

Record accurate, contemporaneous and appropriately coded information in the shared electronic patient record and support agreed outcome reporting.

Clinical Governance and Professional Practice

Practise within the Nursing and Midwifery Council Code, professional competence, indemnity arrangements, legislation, NICE guidance and Belper PCN policies.

Maintain professional registration, mandatory training and an evidence-based portfolio; participate in appraisal, clinical supervision and continuing professional development.

Obtain valid consent, assess capacity where relevant and uphold confidentiality, dignity, equality and patient choice.

Follow safeguarding, infection prevention and control, medicines management, lone-working, chaperone, incident reporting and information governance procedures.

Recognise the limits of competence, seek advice and escalate clinical uncertainty or risk to the designated senior clinician.

Contribute to audit, quality improvement, patient-safety reviews, complaints learning, patient experience and service evaluation.

Use equipment safely, maintain stock and report faults, risks or incidents promptly.

Communication, Education and Leadership

Communicate complex or sensitive information clearly and compassionately, adapting to individual communication needs and using interpreters or accessible formats when required.

Provide education and coaching to patients, carers, care-home staff and colleagues on long-term condition management, prevention and recognition of deterioration.

Support induction, peer learning and development of less experienced staff or students where appropriate.

Act as a positive role model for person-centred, integrated and improvement-focused practice.

Manage time and workload effectively, balancing planned proactive care with changing clinical priorities.

Working Conditions and Role Requirements

Regular travel across the Belper PCN area and work in patients homes, care homes and other community settings.

Ability to work independently while maintaining reliable communication and access to clinical support.

Exposure to unpredictable environments, distressing circumstances, infection risks and manual-handling considerations; all risks must be managed through policy and dynamic risk assessment.

Flexibility to work within the service operating model, which may include extended hours subject to contract.

Able to meet the travel requirements of the role; reasonable adjustments will be considered.

Appointment is subject to satisfactory employment checks, occupational health clearance and the appropriate Enhanced DBS check.

Key Working Relationships

Patients, families and unpaid carers; Belper PCN practices; GPs and the Home Visiting Service team; community nursing and specialist long-term condition teams; urgent community response and virtual wards; pharmacists and pharmacy technicians; therapists; mental health services; adult social care; care homes; voluntary and community organisations; ambulance, NHS 111, out-of-hours and secondary care services.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration; evidence of relevant continuing professional development; prepared to complete all required statutory and mandatory training.

Desirable

• Degree-level study or equivalent experience; recognised long-term condition, practice nursing, community nursing, frailty, case management or advanced assessment qualification; independent/supplementary prescribing qualification

Experience

Essential

• Post-registration experience managing adults with long-term conditions; experience of holistic assessment, care planning and multidisciplinary working; experience supporting people with complex needs.
• Knowledge of evidence-based long-term condition management, prevention, personalised care and recognition of deterioration; understanding of consent, capacity, safeguarding, infection control, medicines safety, confidentiality and information governance.
• Able to undertake person-centred assessment, clinical observations, risk assessment, care planning, review and escalation within competence; accurate clinical documentation and use of electronic patient records.

Desirable

• Primary care, community, home-visiting or care-home experience; management of multimorbidity, frailty or palliative needs; audit, quality improvement or service development experience.
• Knowledge of local Derbyshire pathways, urgent community response, virtual wards, enhanced health in care homes, population health management and health inequalities.
• Competence in relevant diagnostics, point-of-care testing, spirometry, foot assessment, injectable therapies, vaccination or remote monitoring according to service need and local authorisation.

Knowledge and Skills

Essential

• Clear written and verbal communication; able to explain complex information, involve patients and carers, manage difficult conversations and work constructively across organisational boundaries.
• Able to work independently, manage a community caseload, prioritise changing needs, recognise limits and seek timely clinical support.
• Competent with clinical IT, secure communication and standard office systems; able to use data and feedback to improve care.
• Demonstrates compassion, respect, inclusion, accountability, collaboration and commitment to high-quality, safe care; supports patient choice and tackles health inequalities.
• Able to travel between community locations; suitable for lone working; flexible and resilient; satisfactory occupational health, right-to-work and Enhanced DBS checks.
• Access to suitable transport for business use, subject to reasonable adjustments

Desirable

• Experience delivering education, coaching, group consultations or supporting learners.
• Experience coordinating complex care or leading multidisciplinary case management
• Experience with SystmOne, population health tools, remote monitoring or clinical searches and reporting.
• Evidence of innovation, co-production or neighbourhood partnership working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Belper PCN

Address

c/o Riversdale Surgery

Belper

Derbyshire

DE56 1AY

United Kingdom