Job description

Job responsibilities

• Welcoming patients to the surgery in courteous manner and projecting a positive and friendly image to patients and other visitors.
• Providing general information, assistance and directing patients in accessing the appropriate service.
• Answering the telephone and transfer calls to the appropriate healthcare professional or other team members.
• Processing telephone requests for appointments, visits and consultations and dealing with requests for home visits, changing appointments etc.
• Maintaining and monitoring the practice appointments system.
• Registering new patients and ensuring all necessary information is obtained and entered.
• Updating patients medical records as required.
• Filing, photocopying and scanning organisational documents, records, patients documentations.
• Reporting any problems with the premises, medical equipment or the running of the practice to the manager.
• Ensuring the reception area, notice-boards, the entrance remain tidy and welcoming.
• Abiding by all legislation in relation to patient information, data protection and confidentiality.
• Following practises procedures and protocols.
• Undertaking any other administrative duties that may arise from time to time to assist in the smooth running of the practice.
• Practice provides extended hours for patients access.

Person Specification

Experience

Essential

• Emis Web trained

Desirable

• Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wimbledon Medical Practice

Address

79 Pelham Road

Wimbledon

London

SW19 1NX

United Kingdom

Employer's website

https://www.wimbledonmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

1. To provide nursing services to patients of the practice including treatment, screening and advice within the professional competence of the postholder.

2. To work independently in the surgery in the absence of a GP, possessing the initiative and confidence necessary to do so.

3. To have charge of the treatment room, maintain an adequate level of supplies and be responsible for cleaning and sterilisation of instruments.

4. Because of the socio/economic environment in which the practice operates, to be sympathetic to the various ethnic groups that make up the patient list and possess the appropriately well developed communication skills.

5. Assisting doctors as required.

Person Specification

Qualifications

Essential

• Factors Essential
• Physical:Ability to carry out the duties of the post without adaptation.
• Education and Qualifications: RGN.
• Experience: 2 years post registration experience.
• Diabetes management, Childhood Immunisations, Asthma management,Travel immunisations is desirable.
• Experience of EMIS system.
• Knowledge: Knowledge of UKCC Professional Code/Standards
• Knowledge of clinical governance.
• Risk assessment: Evidence of recent updating in relevant primary care setting.
• Skills/Aptitudes: Ability to communicate verbally.
• Ability to undertake clinical audit.
• Ability to conduct computer searches.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wimbledon Medical Practice

Address

79 Pelham Road

Wimbledon

London

SW19 1NX

United Kingdom

Employer's website

https://www.wimbledonmedicalpractice.co.uk/ (Opens in a new tab)