Job description

Job responsibilities

Key responsibilites

• Review new patient medical records and summarise relevant past medical history.

• Read and process hospital letters, discharge summaries, outpatient correspondence, investigation results and other clinical documentation.

• Identify and accurately record diagnoses, procedures, medications, allergies, significant medical history and other relevant clinical information.

• Apply appropriate clinical codes in accordance with practice procedures and established coding standards.

• Ensure patient records are maintained accurately and consistently.

• Identify missing, unclear or potentially significant information and refer appropriately to the relevant clinician or practice team member.

• Process incoming clinical correspondence within agreed timescales.

• Maintain strict patient confidentiality and comply with GDPR, NHS information governance and practice policies.

• Follow practice procedures relating to safeguarding, data protection, information security and patient safety.

• Liaise with GPs, nurses, administrative staff and other members of the multidisciplinary team when clarification or further action is required.

• Maintain a high level of accuracy while working to agreed deadlines and workload requirements.

• Undertake any other appropriate duties relevant to the role and level of responsibility.

Person Specification

Qualifications

Essential

• GCSEs or equivalent, including English and Mathematics.
• Qualification or training in medical terminology, medical administration or clinical coding.
• Evidence of good IT and administrative skills.
• Ability to accurately interpret and record information from medical documentation.

Desirable

• NVQ/QCF Level 2 or 3 in Business Administration, Health and Social Care, or a related subject.
• Previous NHS or primary care-related training.
• Knowledge or training in SNOMED CT, Read coding, EMIS or System One.

Experience

Essential

• Essential:
• Good understanding of medical terminology.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Strong organisational and time-management skills.
• Ability to work independently and manage workload effectively.
• Good IT skills and confidence using electronic clinical records.
• Understanding of confidentiality and the importance of protecting patient information.
• Ability to work as part of a multidisciplinary team.

Desirable

• Previous experience in an NHS, GP practice or other healthcare environment.
• Experience of reviewing and summarising medical records.
• Knowledge of clinical coding systems, such as Read Codes or SNOMED CT.
• Previous experience using primary care clinical systems such as EMIS or System One.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodgrange Medical Practice

Address

40 Woodgrange Road

Forest Gate

London

E7 0QH

United Kingdom

Employer's website

https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Undertake structured medication reviews and medicines optimisation to improve patient outcomes, safety and adherence.

• Provide clinical advice to GPs, nurses and the wider multidisciplinary team on prescribing and medicines-related issues.

• Support the management of patients with long-term conditions, including medication review, monitoring and follow-up.

• Identify and manage medication-related risks, including interactions, adverse effects, contraindications and inappropriate prescribing.

• Support medicines reconciliation following hospital discharge and changes in care.

• Provide patients with clear advice and counselling regarding their medicines, promoting adherence and shared decision-making.

• Support safe, effective and cost-effective prescribing in line with NICE guidance, local formularies and practice policies.

• Contribute to repeat prescribing, medicines safety, clinical audits, quality improvement and prescribing reviews.

• Work collaboratively with community pharmacy, secondary care and other healthcare professionals to ensure continuity of care.

• Maintain accurate clinical records and comply with professional, legal, confidentiality and information governance requirements.

• Participate in multidisciplinary meetings, clinical governance and service development.

• Maintain professional competence through continuing professional development and work within GPhC standards and scope of practice.

• Where appropriately qualified, undertake independent prescribing and clinical assessment within the individuals competence.

• Ad hoc duties

Person Specification

Experience

Essential

• Registered Pharmacist with the General Pharmaceutical Council (GPhC).
• Relevant experience in GP practice or a strong understanding of the clinical pharmacist role in general practice.
• Sound clinical knowledge of medicines optimisation, prescribing and management of long-term conditions.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with patients, carers and healthcare professionals.
• Confident clinical decision-making skills and the ability to work autonomously within professional competence.
• Ability to identify and manage medication-related risks and promote patient safety.
• Good organisational skills and the ability to manage workload and competing priorities.
• Ability to work effectively as part of a multidisciplinary team.
• Commitment to patient-centred care, equality, confidentiality and safeguarding.
• Evidence of continuing professional development and commitment to maintaining clinical competence.
• Good IT skills and experience using electronic clinical/prescribing systems.

Desirable

• ndependent Prescriber qualification.
• Experience of conducting structured medication reviews and supporting patients with long-term conditions.
• Experience in medicines reconciliation, clinical audits and quality improvement.
• Experience working collaboratively with community pharmacy and secondary care.
• Understanding of NICE guidance, local formularies and NHS medicines optimisation priorities.
• Experience of providing education or training to healthcare professionals or practice staff.

Qualifications

Essential

• Essential
• Master of Pharmacy (MPharm) degree or equivalent pharmacy qualification.
• Registered Pharmacist with the General Pharmaceutical Council (GPhC).
• Evidence of ongoing Continuing Professional Development (CPD).

Desirable

• Postgraduate qualification in Clinical Pharmacy, Primary Care Pharmacy or a related clinical discipline.
• Independent Prescriber qualification
• Relevant postgraduate training or accreditation in primary care/clinical pharmacy.
• Additional training in areas such as medicines optimisation, prescribing, long-term condition management or clinical assessment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodgrange Medical Practice

Address

40 Woodgrange Road

Forest Gate

London

E7 0QH

United Kingdom

Employer's website

https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

A social prescriber is a link worker who empowers people to take control of their health and wellbeing through giving time, focusing on what matters to me and taking a holistic approach. The post holder works to connect people to community groups as well as statutory services for practical and emotional support. Social Prescribers support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners.

The post holder will be deployed in a specific Primary Care Network and Enhanced Access Service, working in partnership with the practice teams in that network to support patients and promote lifestyle changes, preventing ill-health by means of behaviour change techniques. The post requires: good understanding of social prescribing, well-being, and community services and a good understanding of; and ability to provide; motivational and behavioural techniques.

Social prescribing can help to strengthen community resilience and personal resilience, and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity; and by increasing peoples active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

We recognise that existing social prescribing schemes may employ link workers on a different salary scale, however this proposed salary reflects the complexity of the situations that people present with, and the need for a significant level of multi- agency working, including supporting community groups to receive referrals.

Person Specification

Experience

Essential

• 1. Experience of working directly in a community development context, adult health and social care, learning support or public health/healthimprovement (including unpaid work).
• 2. Experience of supporting people, their families and carers in a related role (including unpaid work).
• 3. Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups.
• 4. Experienceof
• partnership/collaborative working and of building relationships across a variety of organisations.

Desirable

• 1. Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
• 2. Experience of data collection and providing monitoring information to assess the impact of services.

Qualifications

Essential

• 1. NVQ Level 3, Advanced level or equivalent qualifications or working towards.
• 2. Demonstrable commitmentto professionalandpersonal
• development.

Desirable

• 1. Training in motivational coaching andinterviewingorequivalent experience.

Knowledge

Essential

• 1. Understandingofthewider determinants of health, including social, economic and environmental factors and their impact on communities.
• 2. Knowledgeof community development approaches
• 3. Knowledge of IT systems, including ability to use word processing skills, emails and the updating digital records accurately, and compiling simple plans and reports.
• 4. Knowledge of motivational coaching and interview skills.

Desirable

• 1. Knowledge of the personalised care approach.
• 2. Knowledgeof VCSE and community services in the locality.

Skills & Abilities

Essential

• 1. Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
• 2. Abilitytoidentifyriskand assess/manage risk when working with individuals.
• 3. Ability to recognise critical safeguarding concerns and swiftly escalate risks to senior management in line with organisational procedures.
• 4. Understanding of professional boundaries, maintaining strict objectivity and ethical standards in all client.
• 5. Able to work from an asset-based approach,buildingonexisting community and personal assets.
• 6. Able to provide leadership and to finish work tasks.
• 7. Ability to maintain effective working relationshipsandtopromote collaborative practice with all colleagues.
• 8. Commitment to collaborative workingwith all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies andfind creativesolutionsto community issues.
• 9. Demonstrates personal accountability, emotional resilience and works well under pressure.
• 10. Ability to organise,planand prioritise on own initiative, including when under pressure and meeting deadlines.
• 11. Highlevel ofwrittenandoral communication skills.
• 12.Ability to workflexibly and enthusiastically within a team or on own initiative.
• 13. Understanding of the needs of small volunteer-led community groups and ability to support their development.
• 14. Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.

Desirable

• 1. Previous PCN, EMIS, Joy and detailed Newham-service knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newham Health Collaborative

Address

1st Floor Vicarage Lane Health Ctr

10 Vicarage Lane

Stratford

E15 4ES

United Kingdom

Employer's website

https://www.newhamhealthcollaborative.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The PA will provide care for the presenting patient from initial history taking and clinical assessment through to the diagnosis, treatment and evaluation of care.

They will demonstrate critical thinking in the clinical decision-making process, including assessment and diagnostic skills, leading to the delivery of safe care for all patients.

They will work collaboratively with the healthcare team to meet the needs of the patients, supporting the delivery of policy and procedures. The PA will provide a holistic and clinical service, with support from GPs as required.

The PA will be expected on a typical day to provide face to face appointment for patients booked for urgent appointments.

The PA will also review and act appropriately on pathology, radiology and other investigations results regarding their patients.

This post is to provide medical services that the PA is competent to perform, consistent with their education, training and experience.

This is to be delivered through delegated authority from the supervising doctors who have responsibility for the patient.

The PA would be expected in time to participate in the duty rota at the practice.

Mentorship and supervision will be provided by designated senior medical personnel.

The practice hold weekly clinical and monthly education meetings and the PA would be expected to attend and partake in these.

Duties and Responsibilities

The PA will be required to

Participate in all treatment and preventative healthcare services in the practice as delegated and agreed by the supervising physicians in the practice.

Provide direct clinical care to patients using established clinical guidelines.

To consult and refer patients to physicians, medical specialists and other health professionals as indicated.

To interview patients, take medical histories, perform physical examinations, analyse, diagnose and explain medical problems.

To recommend and explain appropriate diagnostic tests and treatment.

To perform specialised diagnostic physical exams and treatment procedures.

To instruct and educate patients in preventative health care.

To confer with patients by telephone to convey test results, hear emergency complaints and deal with similar situations and issues.

Order laboratory tests as required and agreed under supervising physicians.

Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes.

Perform a variety of research and analysis tasks associated with medical diagnosis and treatment.

Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Formulate diagnoses and treatment plans, in consultation with or referring to supervising physician as appropriate.

Confer regularly with the Partners, supervising physicians and other health care staff, refer specific patients, plan and co-ordinate activities, exchange information, investigate and resolve problems.

Keep up to date on relevant medical research, technology and related issues by attending continuing education courses and professional meetings, reading journals etc.

To ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.

Work collaboratively with the clinical team to ensure continuity of care is maintained on specific services/projects.

Work to deliver, with other members of the practice and Primary Healthcare Team, the objectives of the GMS Contract.

Encourage and ensure good working relationships with all members of the primary healthcare team.

To contribute to the clinical and management development of the Practice.

Meet as appropriate with a clinical lead on a regular basis to report on progress and contribute to the systematic development of local primary care provision.

To work within the policies and procedures of the Practice and report to the Practice Manager on non-clinical work programmes and service development.

To provide comprehensive evaluation material to enable Partners to fully evaluate the success of the role within a busy surgery for consideration.

Person Specification

Qualifications

Essential

• GMC registered
• Graduation from a recognised/Accredited Physician Associate Program
• Certification of passing the PA National Examination
• Member of the Faculty of Physician Associates at the RCP which also includes registration on the PA Managed Voluntary Register
• Ability to organise and prioritise workload effectively
• Ability to exercise sound judgements when faced with conflicting pressures.
• Ability to manage and lead a working group
• Sound IT knowledge Including internet, outlook, word, excel

Desirable

• Experience of working within NHS healthcare environment
• Experience of preventative medicine and management of patients with long term conditions and complex needs
• Experience at seeing and assessing acutely unwell people presenting in primary care
• One years experience working in healthcare environment as a qualified PA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodgrange Medical Practice

Address

40 Woodgrange Road

Forest Gate

London

E7 0QH

United Kingdom

Employer's website

https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensuring confidentiality

Receiving and directing patients

Reception duties

Running appointment system, surgeries and clinics

Taking messages and details of visit requests

Dealing with patient queries e.g. test results

Register new patients following practice policy

Removal of patient records

Manage document management and online consultations

Monitor practice email daily

Accept and log deliveries

Follow daily reception rota

Generate repeat prescriptions

Familiar with EPS and online requests

Scanning of letters and patient correspondence

Use of computer as directed

Use of software packages e.g: Microsoft Word, Excel and PowerPoint

Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments

Open post and distribute> Leave private and confidential marked post in PM tray

Attend meetings

Attend courses as and when required by the Practice

Checking and maintain stocks of forms and stationary

Maintenance of beverages/washing up and general tidiness of the premises

Evening staff to ensure practice is fully vacated and all end of days checks carried out

Receiving and checking deadlines to meet practice targets

Photocopying, scanning and filing

Prepare and participate in CQC inspection in conjunction with other delegated practice staff

Admin duties including secretarial support including typing as and when required

Support admin team and practice manager

Ad hoc duties as and when required by the Practice

Person Specification

Qualifications

Essential

• Education to GCSE standard or Equivalent

Experience

Essential

• Reception or customer service experience Booking/Appointment management Administration and clerical experience Multiple clinic management Working in a busy, high pressure environment A proven track record of time management Good interpersonal skills at all levels Working in a team environment

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodgrange Medical Practice

Address

40 Woodgrange Road

Forest Gate

London

E7 0QH

United Kingdom

Employer's website

https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To do home visits

To attend Practice meetings

To render assistance with any extra services where needed

Liaise with external authorities as required

Conform to practice procedures for QOF, prescribing incentive schemes, PBC and other enhanced services and directives as stipulated by the PCT/Government or the Practice

To do extended hours on a Rota basis

Assess own performance and take accountability for own actions, either directly or under supervision

To carry out telephone consultations/video consultations and telephone triage

Handling of pathology results, hospitals and mail

Benefit Agency reports, Social Services reports, Insurance reports and the like, where the patient is being dealt with by Salaried Partner and upon prior agreement with Partners

To participate in Practice audit

Compile and issue computer-generated acute and repeat to do and review prescriptions as and when required. Prescribe in accordance with the accepted prescribing formulary (or generically) whenever this is clinically appropriate

To do Referral letters for patients seen

To cover for other Doctors on annual leave/study leave

To update and summarise patients computer records from letters received

To teach and supervise students/GP Registrars/Nurses, FY2 doctors and other attached placement doctors as and when required

To keep rooms clean and tidy

To be punctual, effectively manage own time, workload and resources

To conduct and dress yourself in a professional manner

To maintain a good working relationship with staff, doctors and patients.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion

To prepare and participate in CQC visit

Ad hoc duties as and when required

Person Specification

Qualifications

Essential

• Eligible to work in General Practice in the NHS
• Experience as a GP educator.
• Experience of appraisal in practice or other setting
• Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and revalidation agenda.
• To deal with sensitive information in a tactful way.
• To be able to demonstrate on-going personal and practice development.
• To have a facilitative approach.
• To discuss difficult areas sensitively and diplomatically.
• Excellent communication skills including verbal, written, face to face and active listening skills.
• Recognise peoples needs for alternative methods of communication and respond accordingly.
• Computer skills familiar with the GP based software, Microsoft Word and e-mail

Desirable

• Eligible to work in General Practice in the NHS
• Experience as a GP educator.
• Experience of appraisal in practice or other setting
• Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and revalidation agenda.
• To deal with sensitive information in a tactful way.
• To be able to demonstrate on-going personal and practice development.
• To have a facilitative approach.
• To discuss difficult areas sensitively and diplomatically.
• Excellent communication skills including verbal, written, face to face and active listening skills.
• Recognise peoples needs for alternative methods of communication and respond accordingly.
• Computer skills familiar with the GP based software, Microsoft Word and e-mail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodgrange Medical Practice

Address

40 Woodgrange Road

Forest Gate

London

E7 0QH

United Kingdom

Employer's website

https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensuring confidentiality

Receiving and directing patients

Reception duties

Running appointment system, surgeries and clinics

Taking messages and details of visit requests

Dealing with patient queries e.g. test results

Register new patients following practice policy

Removal of patient records

Manage document management and online consultations

Monitor practice email daily

Accept and log deliveries

Follow daily reception rota

Generate repeat prescriptions

Familiar with EPS and online requests

Scanning of letters and patient correspondence

Use of computer as directed

Use of software packages e.g: Microsoft Word, Excel and PowerPoint

Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments

Open post and distribute> Leave private and confidential marked post in PM tray

Attend meetings

Attend courses as and when required by the Practice

Checking and maintain stocks of forms and stationary

Maintenance of beverages/washing up and general tidiness of the premises

Evening staff to ensure practice is fully vacated and all end of days checks carried out

Receiving and checking deadlines to meet practice targets

Photocopying, scanning and filing

Prepare and participate in CQC inspection in conjunction with other delegated practice staff

Admin duties including secretarial support including typing as and when required

Support admin team and practice manager

Ad hoc duties as and when required by the Practice

Person Specification

Qualifications

Essential

• Education to GCSE standard or Equivalent

Experience

Essential

• Reception or customer service experience Booking/Appointment management Administration and clerical experience Multiple clinic management Working in a busy, high pressure environment A proven track record of time management Good interpersonal skills at all levels Working in a team environment

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodgrange Medical Practice

Address

40 Woodgrange Road

Forest Gate

London

E7 0QH

United Kingdom

Employer's website

https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Register new patients and maintain accurate patient information.
• Process patient registrations, deductions and changes of personal details.
• Respond to patient administrative enquiries professionally and courteously.
• Process requests for medical records and other patient documentation.
• Ensure patient information is handled confidentially at all times.
• Manage incoming and outgoing correspondence, emails
• Maintain confidentiality and comply with UK GDPR and information governance requirements.
• Follow practice policies and procedures.

Person Specification

Qualifications

Essential

• Education to GCSE standard or Equivalent

Experience

Essential

• Previous experience in an administrative role.
• Excellent organisational and time-management skills.
• Strong attention to detail.
• Good written and verbal communication skills.
• Good IT and computer skills.
• Ability to prioritise work and meet deadlines.
• Ability to work independently and as part of a multidisciplinary team.
• Professional, friendly and patient-focused approach.
• Ability to deal appropriately with confidential and sensitive information.
• Flexible and willing to support colleagues when required.

Desirable

• Previous experience working in a GP practice, NHS or healthcare environment.
• Knowledge of GP practice administration and NHS procedures.
• Experience using GP clinical systems.
• Understanding of confidentiality, UK GDPR and information governance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodgrange Medical Practice

Address

40 Woodgrange Road

Forest Gate

London

E7 0QH

United Kingdom

Employer's website

https://www.woodgrangemedicalpractice.co.uk/ (Opens in a new tab)