Job description

Job responsibilities

This job description, together with the job plan, will be reviewed annually and agreed with the Clinical Director and Divisional Director, on behalf of the Chief Medical Officer, to ensure that it continually reflects the areas of work, clinical responsibility of the post and purchaser requirements.

• A suitably experienced post-holder will be expected to provide a clinical service in the relevant specialty to patients of the Worcestershire Acute Hospitals NHS Trust and to General Practitioners.
• The post-holder will be expected to provide a service to patients of the Worcestershire Acute Hospitals NHS Trust, General Practitioners and to attend multi-disciplinary meetings. The successful candidate will be expected to work within multi-disciplinary teams in providing high quality clinical care. It is anticipated work will be undertaken on three sites and closer to the patients home. The Trust is seeking to extend services to GP surgeries/health centres etc and job plans may be revised in due course.
• The post-holder will provide support to the A&E department and acute medicine to ensure timely appropriate care and patient flow through the hospital. The post-holder will provide consultation and advisory service to clinical colleagues in the Trust and Primary Care.
• The post-holder will attend cross county and cross site meetings.
• The post-holder will collaborate with colleagues to deliver a high quality, timely service and to work towards meeting the Trust's and departmental objectives.
• The post-holder will, if relevant, participate in the on call rota to ensure that both emergency and urgent services are provided out of normal hours, to be shared equally with Consultant colleagues in post.
• The Trust would expect a consultant whilst undertaking on-call duties to attend the hospital site to review patients when clinically necessary. The consultant on call must be prepared to attend willingly whenever requested to do so by a member of their medical and nursing team.
• The post-holder, whilst undertaking weekend on call duties, will attend the hospital to undertake patient reviews.

Person Specification

Qualifications

Essential

• Full GMC Registration with a Licence to practise.
• Entry on the GMC Specialist Register in Anaesthesia (or expected within 6 months of interview date) via CCT or European Community Rights.
• Success in Intercollegiate Specialty Examination or overseas equivalent.

Desirable

• Higher degree.

Personal Attributes

Essential

• Ability to work in a team.
• Enquiring, critical approach to work.
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies.
• Commitment to Continuing Medical Education.

Desirable

• Willingness to undertake additional professional responsibilities at local regional or national levels.

Experience

Essential

• Clinical training and experience equivalent to that required for gaining (UK) CCT in Anaesthesia.
• Ability to offer expert clinical opinion on range of problems both emergency and elective within specialty.
• Ability to take full and independent responsibility for clinical care of patients.
• Expertise in sub-specialty

Management and Administrative Experience

Essential

• Ability to organise and prioritise workload effectively.
• Ability to advise on efficient and smooth running of specialist service.
• Ability to organise and manage outpatient priorities.
• Ability to manage and lead the specialty firm and multi-disciplinary team.
• Experience of audit management and conducting clinical audit.

Desirable

• Ability to manage and lead specialist unit and working parties as appropriate.
• Ability to use the evidence based and clinical audit to support decision making.

Research Experience

Essential

• Ability to apply research outcomes to clinical problems.
• An awareness of current specialty specific developments and initiative.

Desirable

• Publications in relevant peer- reviewed journals in the last 5 years.
• Evidence of having undertaken original research.

Teaching Experience

Essential

• Ability to teach clinical skills to medical, nursing staff and other disciplines.
• Experience of teaching clinical skills to undergraduates and postgraduates.

Desirable

• Ability to supervise postgraduate research.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

B98 7UB

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description and person specification for more information about the role and responsibilities.

Person Specification

Education & Qualifcations

Essential

• Professional Qualification to degree level or equivalent in Physiotherapy/Occupational Therapy or Rehab Engineer
• HCPC Registration
• Post Graduate specialist qualification/significant post graduate experience

Skills, Knowledge & Abilities

Essential

• Broad and specialist knowledge of relevant patient conditions and therapy interventions
• Demonstration of knowledge of core and specialist Therapy skills
• Evidence of ongoing CPD in relevant area
• Experience of multi-disciplinary communication, assessments and record keeping
• Computer Skills including word processing and e-mail

Experience

Essential

• NHS or equivalent experience e.g. in inpatient areas, acute or community or community services
• Experience of using/fitting adaptive equipment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wye Valley NHS Trust

Address

Vaughan Building

Hereford

HR2 9RP

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Key Duties:

1.1 Assist Section Leads with Management of the QMS in the Designated Section of the department on the WRH site

1.2 Assist with training of staff in the Designated Section

1.3 Ensure adequate stocks of reagents and consumables are available with appropriate recording of reagent lot numbers for audit and verification

1.4 Monitor IQC and EQA performance and investigate and resolve any problems in conjunction with the Section Lead BMS

1.5 Attend Laboratory meetings and present Quality and Performance updates for the Haematology Section in the absence of the Section Lead BMS.

1.6 Assist the Section Lead with the production of SOPs Documents and maintenance logs ensuring they are kept up to date.

1.7 Maintain all documentation required for UKAS ISO15189 accreditation.

1.8 Assist the Section Lead to ensure all matters relating to UKAS ISO15189 compliance are addressed

1.9 Assist with the maintenance of all equipment in the Designated Section and liaise with suppliers over problems

Call out service engineers when appropriate

1.10 Assist with the implementation and development of new techniques within the Designated Section of the Department to include taking a lead role in Verification and all documentation required to demonstrate compliance with ISO15189 standard prior to implementation.

1.11 Liaise with Company Representatives under the direction of the Section Lead BMS

1.12 Take telephone enquiries from Doctors, Nurses, other Ward staff, GP surgeries, staff from other Hospitals, and any other outside sources. Give results and advice, if appropriate or transfer or seek advice.

1.13 Review test results from analysers and authorise if appropriate or pass for further tests or review by Consultant Haematologists.

1.14 Assist with sample referral to external laboratories and the inputting of report data received back

1.15 Be able to perform routine investigations in Haematology and Blood Transfusion and be prepared to undertake duties in all sections of the Department as required.

1.16 Be able to perform microscopic examination of stained blood films, reporting of findings, and then authorising results or passing to Consultant Haematologists.

1.17 Input Patient ID and test request data onto Laboratory IT system.

1.18 Liaise with departmental IT Specialist BMS on day to day issues relating to WinPath BHI to ensure functionality as described in SOPs.

1.19 Participate in the departmental 24-7 shift rota.

This involves the following:

To be able to work alone without supervision.

To be able to take control in any Health and Safety event that may take place out of hours.

To be able to authorise results as they are available to enable them to be reported electronically to wards and departments.

To be able to give advice to Doctors and ward staff if needed.

To monitor the quality of the service offered at all times.

Ability to respond to the Trust Major Incident Policy.

2 Education and Training

2.1 Assist with the supervision of training and monitor the performance of BMS and MLA staff working in the Designated Section.

2.2 Liaise with the Departmental Training Officer on all matters related to Training within this section

2.3 Attend NEQAS meetings and seminars in specialist area to keep up to date with current trends and developments as required to maintain knowledge of Quality related issues

2.4 Attend training courses for new equipment introduced into the Designated Section as required to maintain knowledge

3. Management

3.1 Attend meetings, in the absence of the Section Lead BMS

3.2 Participate in the induction of new staff.

3.3 Sit on recruitment panels for less experienced staff, as required

3.4 Perform any other duties deemed reasonable and necessary by the Head BMS.

3.5 Provide cover for the Specialist BMS in other sections in their absence.

3.6 Participate and comment on Departmental policy and planning.

3.7 In the absence of the Section Lead BMS attend Senior, Laboratory and Quality Management meetings as required

3.8 Attend regular meetings with the Section Lead BMS (as a key member of the team) to keep abreast of relevant issues

3.9 Conduct annual Performance and Development Reviews with Band 5 BMS and MLA staff, if required

4 Professional

4.1 Maintain a professional attitude at all times.

4.2 Be aware of personal and professional development. Attend courses and conferences as recommended and approved.

4.3 Participate in own annual Performance and Development Review.

4.4 Comply with Trust policies.

5. Manual Handling

5.1 The job may entail lifting moderately heavy reagent containers.

QUALIFICATIONS/EXPERIENCE

Registration as a Biomedical Scientist with the Health Care Professions Council.

IBMS Specialist Diploma in Haematology with Hospital Transfusion Practice or equivalent knowledge and experience

Experience in all aspects of Haematology and Blood Transfusion tests and related matters as a Band 5 BMS

Person Specification

Knowledge and Skills

Essential

• Knowledge of ISO 15189:2022 Accreditation Standard
• On-going CPD and specialist training and experience equivalent to post-graduate IBMS Specialist Diploma level
• Must be prepared to attend training courses appropriate to post.
• Must be able to supervise Band 5 BMS staff on a day-to-day basis.
• Able to demonstrate good communication skills
• Good organizational skills

Desirable

• Advanced IT skills

Qualifications

Essential

• Approved BSc Biomedical Science Degree
• HCPC Registration as Biomedical Scientist
• IBMS Specialist Diploma in Haematology with Hospital Transfusion Practice

Desirable

• IBMS Certificate of Extended Practice

Experience

Essential

• Post Registration experience of all routine analysis in Haematology and Blood Transfusion in an NHS Laboratory

Desirable

• Experience of non-routine analysis in Haematology

Other Job Requirements

Essential

• Must be willing to participate in shift work after a period of orientation and demonstration of proficiency in all routine procedures. Ability to comply with Trust Departmental Policies and Procedures
• Must pass a standard Occupational Health Check demonstrating fitness to practice
• Must be willing to work across two hospital sites

Personal Qualities

Essential

• Able to work as part of a team
• Confident to work unsupervised
• Able to provide a degree of flexibility with work patterns
• Attention to detail
• Able to work with conflicting and competing demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

• Completion of Care Certificate or equivalent experience to vocational qualification level 3.

Skills, Knowledge & Abilities

Essential

• Understands and complies with CSW mandatory induction standards and code of conduct.
• Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. The post holder is therefore able to work within the scope of their practice under direct and indirect supervision by the registered nurse (training will be provided).
• Can demonstrate knowledge of equipment used within the department to support the registered nurse and ensure that they are compatible and in good working order. Will escalate any concerns to a registered nurse.
• Completion and maintenance of statutory & mandatory learning activities.

Experience

Essential

• Can demonstrate a range of core skills to competently undertake patient care and other tasks and activities.
• Effective written and verbal communication, literacy, numeracy and IT skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Hospital@Home Vaughan Building

Ruckhall Lane

Hereford

HR2 9RP

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

• 3 A levels or Health and Science T-Level or equivalent level 3 qualification(s)
• OR as a level 3 apprenticeship (e.g. senior healthcare support worker apprenticeship or another level 3 qualification pathway
• OR equivalent clinical experience / expertise within AHP profession underpinned by theoretical and practical experience
• Functional Skills Level 2 or Maths & English GCSE (Grades 9-4 or A*-C)

Desirable

• Care Certificate

Skills, Knowledge & Abilities

Essential

• Knowledge of specific relevant patient conditions and therapy interventions acquired through experience
• Experience of multi-disciplinary record keeping
• Basic Computer Skills including word processing and e-mail
• Able to make clinical judgements without direct supervision
• Able to manage busy case load and prioritise
• Ability to work independently (under guidance) using own knowledge skills and initiative acknowledging role boundaries

Desirable

• Evidence of ongoing CPD in relevant area

Experience

Essential

• Able to maintain confidentiality and professionalism within the environment that they are working
• Able to demonstrate awareness of own limitations and need to ask for help
• Evidence of ability to communicate and work with team
• Ability to adapt and to needs of the service
• Shows evidence of compassion, accountability, respect and excellence
• Reliable
• Experience at band 2 or equivalent within relevant profession
• NHS or equivalent experience e.g. inpatient areas, acute or community or community services
• Experience of using/fitting adaptive equipment

Other Factors

Essential

• Ability to fulfil the travel requirements of post
• Able to meet moving and handling requirements of post
• Able to deal sensitively and safely with blood and bodily fluids

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Leominster Community Hospital

Herefordshire

HR6 8JH

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Responsibilities for establishing and maintaining communication and relationship both internally and externally.

Establish and maintain effective communication and foster good working relationships with all multidisciplinary teams, both internal and external.

Provide and receive complex and / or sensitive information from patients and staff. For example, breaking bad news to patients, giving complex information about procedures and their outcomes, dealing with performance issues, holding staff meetings. Able to support and talk to distressed patients, visitors, and staff members.

Responsible for cascading information to ward staff and chairing staff meetings from which minutes are provided.

Make use of electronic internal / external mail and Internet systems as appropriate and necessary.

Deal effectively with comments, complaints, or incidents that affect staff and users of the ward in accordance with complaints, risk management, or human resources procedures.

Bring to the attention of the Senior Sister/Charge any factors which may adversely affect patient care or service provision.

Report all serious incidents to the appropriate Manager / Director within 24 hours; these include Never Events, serious falls, and grade 3 or 4 pressure ulcers.

Please review the full job description attached to this advert.

Person Specification

Experience

Essential

• Experience at Band 5 within the speciality or related field.
• Ward / Departmental management experience at Band 5 or above.
• Ward / Department based teaching.
• Managing clinical risk and incidents at Ward / Department level.

Desirable

• Clinical audit activity.
• Risk assessment.
• Staff appraisals and PDP formation.
• Sickness absence / performance management.
• Complaints handling.
• Using Essence of Care standards.

Qualifications

Essential

• RGN with current registration.
• Evidence of Continuing. Professional Development
• Evidence of management experience / training.
• Post registration qualification or experience in the specialty.
• NMC recognised teaching and assessing qualification.

Desirable

• First level degree.

Knowledge and Skills

Essential

• Evidence of being up to date with current NHS / professional issues.
• Experience and knowledge within the speciality or related field.
• Clinical credible.
• Evidence of teaching and development skills.
• Evidence of managing Change Organisation skills, Leadership skills and ability to inspire and motivate others.
• Awareness of health and safety issues and management of them.
• Able to prioritise.
• Fully aware of principles of infection control.
• Able to produce written reports and articulate concerns regarding patient care / safety issues.
• Fully aware of the principles of clinical governance and the application of clinical governance.
• Computer literate as appropriate to the post.

Personal Qualities

Essential

• NMC Code.
• Knowledge of person centred care.
• Promote peoples equality, diversity and rights.
• To ensure actions contribute to quality.
• Knowledge of the ageing process and related mental and physical health problems.
• Knowledge of clinical governance and a commitment to clinical supervision.
• Knowledge of the individuals responsibility towards health and safety.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

REDDITCH

Worcestershire

B98 7UB

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Audiology Associate will support the delivery of Audiology and ENT services across Worcestershire County Audiology, working within agreed competency frameworks, departmental protocols and clinical guidelines to provide safe, effective and patient-centred care.

The postholder will undertake routine audiological activity including pure tone audiometry, tympanometry, hearing aid maintenance and repair, hearing aid troubleshooting, hearing aid performance checks and routine follow-up activity. Diagnostic testing will be undertaken primarily to support ENT clinics, ensuring accurate and timely results are available to support patient assessment, diagnosis and management. The postholder will recognise the limits of their competence and escalate unexpected findings, clinical concerns or requests for further management to a senior audiologist, ENT clinician or other appropriate member of staff.

The role includes taking routine case histories, performing otoscopy and aural impressions where trained and competency assessed, fitting and modifying earmoulds, advising patients on hearing aid use and maintenance, issuing batteries and consumables, and maintaining accurate clinical records in line with Trust, departmental and professional standards. The postholder will also undertake daily equipment checks, ensure clinic rooms are prepared and stocked appropriately, maintain hearing aid and consumable stock levels, and support the efficient day-to-day running of clinics.

The successful candidate will communicate effectively with patients, carers and colleagues, adapting communication methods to meet individual needs, including those with significant hearing loss, communication difficulties or language barriers. They will work closely with Audiology, ENT, administrative and wider multidisciplinary teams to support safe and efficient patient pathways.

The postholder will organise their own workload within agreed protocols whilst accessing senior clinical advice and supervision as required. They will work flexibly across service locations and may contribute to delegated clinical activity within adult, paediatric and community pathways where appropriately trained, competency assessed and supervised.

The role includes contributing to clinical governance, audit, quality improvement and health and safety activities. Worcestershire County Audiology is currently working towards IQIPS accreditation and the successful candidate will have opportunities to participate in accreditation activities, service development projects and quality improvement initiatives that support the delivery of safe, effective and patient-centred services.

The postholder will participate in mandatory training, appraisal, continuing professional development, departmental meetings and peer review activities. They may also assist with the training, induction and support of students, trainees and less experienced colleagues under the direction of senior staff. The postholder is expected to work in accordance with Trust values, professional standards, departmental procedures and relevant national guidance at all times.

Person Specification

Personal Qualities

Essential

• Excellent communication skills, both written and verbal
• Able to identify and overcome barriers to all communication with patients of all ages, including those with additional needs such as profound deafness, learning disabilities or where patients are reliant on sign or language interpreters
• Able to adapt communication to meet the needs of the situation, including in stressful or conflict clinical and non-clinical situations
• Ability to educate, empathize, support, negotiate and motivate including times where co-operation is not guaranteed
• Listens, Values and respects the views of others (good communication/ interpersonal skills)
• Punctual and smart appearance

Other Job Requirements

Essential

• Access to car, daily.
• Current driving licence.
• Flexibility to work and place of work in general.
• Being prepared to work at outreach clinics.
• Due to the nature of our work, all posts are deemed to require Enhanced Disclosure Clearance.
• Cleared by Occupational Health.
• Eligible to work in the UK

Qualifications

Essential

• Level 5 Foundation degree in Audiology (or equivalent)
• AHCS/HCPC registered (Healthcare Science Associate- audiology) or application in progress.

Desirable

• Membership of BAA, BSA or other professional body

Experience

Essential

• Competence in routine audiology tests and rehabilitation procedures
• Comprehensive rehabilitation techniques, including counselling distressed patients / carers about hearing loss and associated problems
• Experience with children or feel confident to work with children
• Experience with Audiology specific IT systems

Desirable

• Voluntary work
• Experience of Microsoft office/Teams
• Evidence of ongoing personal development

Skills and Knowledge

Essential

• Good organisational/prioritisation skills
• Ability to work with high level of autonomy in clinical and non-clinical situations including assessment, diagnosis, differential diagnosis and management of patients and their families.
• Ability to work calmly and methodically when under pressure from a busy and varied caseload, demonstrating good prioritisation and organisational skills
• Ability to maintain concentration in order to obtain accurate results throughout busy clinics applying information to the management of patients
• Able to work alone and as part of a team

Desirable

• Experience with Oticon hearing aids
• Experience with audits

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Acute Hospitals Nhs Trust

Charles Hastings Way

WORCESTER

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Person Specification

Education & Qualifications

Essential

• Completed Specialist BMS portfolio
• MSc or FIBMS

Desirable

• Anticoagulation experience

Experience

Essential

• Proven experience as a Specialist BMS with excellent working knowledge of Haematology
• Evidence of experience of quality management systems, audits and document control
• Proven experience as a Specialist BMS with excellent working knowledge of Chemistry
• Proven experience as a Specialist BMS with excellent working knowledge of Microbiology

Desirable

• Experience with UKAS

Skills, Knowledge & Abilities

Essential

• Ability to prioritise and manage own time and to direct the time of subordinate staff efficiently
• Ability to produce reports, protocols and documentation to a high level.
• Advanced practical analytical skills associated with diagnostic pathology work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wye Valley NHS Trust

Address

Hereford County Hospital

Union Walk

Hereford

HR1 2ER

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see job description attached within the advert. For more information please contact Lisa Daly on the email provided.

Person Specification

Knowledge and skills

Essential

• Computer skills for using pharmacy computer systems and Microsoft office software.
• Up to date knowledge of Health and Safety at Work

Experience

Essential

• Experience of successfully delivering technical pharmacy services as an assistant in a hospital or community setting.

Desirable

• Experience of successfully delivering technical pharmacy services as a Senior/Lead pharmacy assistant in a hospital or community setting.
• Experience of receiving and issuing pharmaceutical products.
• Experience of leading a team and facilitating service delivery.
• Experience of managing of staff including workload and personnel issues.

Qualifications

Essential

• GCSE grade A to C in English, Maths and Science
• NVQ level 2 in pharmacy

Desirable

• Supervisory/team leadership course

Personal qualities

Essential

• Able to train, lead and motivate a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To organise his/her work to encourage the smooth running of the department and the production of meals.

To assist in the preparation and production of meals for consumption by patients, staff, visitors and external sites according to standard recipe requirements.

To work according to set policies and procedures on the receipt and storage of all goods

Associated with the production of meals ensuring they are of the required specification and Quality.

To record all cooking and chilling temperatures to set standards and report any non-conformities to the line manager.

To adhere to all set standards relating to raw materials, ingredients, intermediate products and finished products to comply with Food Safety regulations.

To assist in the labelling, portioning and packaging of food as required.

To assist in the production of therapeutic meals in accordance with the dieticians requirements.

To ensure that workstations and preparation areas are kept clean and in a hygienic manner.

To ensure all aspects of cleaning duties are undertaken in line with our Food Safety Management System

To adhere to the departments set codes of practise on hygiene and to maintain a high standard of personal hygiene.

To assist the other members of the kitchen staff in ensuring the availability and service of food complies with Hospital Catering Delivering a Quality Service.

To assist in the preparation and production of hospitality and functions to agreed requirements and standards.

To adhere to all Hazard Analysis Critical Control points.

To report any sightings of pests.

To observe the correct use and care of equipment and materials, reporting any defects to the Head Chef or senior chef on duty.

To adhere to the reporting procedures of sickness/absence, annual leave and special leave completing the relevant documentation.

To take note and guidance from the trained kitchen staff to ensure best practice is followed.

To attend mandatory and statutory training as required.

Person Specification

Skills & Knowledge

Essential

• Knowledge & Awareness of Cook Chill Guidelines
• Hands on experience of Food Service
• Allergen Awareness

Desirable

• Deal with a diverse range of people face to face and over the phone.
• Able to communicate within a team and provide diverse feedback to colleagues and Supervisors
• Follow written procedures and cleaning schedules.

Experience

Essential

• Catering/Food Service for a minimum of 1 year in a kitchen environment
• Cleaning in a food environment.
• Use of industrial cooking and cleaning equipment.

Desirable

• Previous experience of working in a hospital environment.
• Experience of working as part of a team and the ability to work on own initiative when required
• Cleaning in a Food Environment

Personal Qualities

Essential

• Polite
• Team Worker
• Self-Organiser
• Positive Attitude
• Ability to communicate
• Aware of self-presentation to represent the department

Other Job Requirements

Essential

• Ability to work Bank Holidays

Desirable

• Able to cover other shifts and be flexible with hours.

Qualifications

Essential

• Good General Education
• Good Literacy and numerical skills
• Level 2 Food Safety and Hygiene for Catering
• Allergen Awareness

Desirable

• HACCP Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

REDDITCH

Worcestershire

B98 7UB

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:

The purpose of the role is to provide HR advice and guidance for the Divisions and Corporate Services in line with the Trusts signature behaviours.

The post holder will be operating operationally with a level of complexity and a requirement to contribute to strategic thinking within the HR team.

The role will be required to analyse information in order to inform the advice or action taken.The role is required to influence immediate colleagues and customers.

To provide and operational day to day Human Resources Service to the Trust, managers and staff in an effective and professional manner. Working with a significant degree of independence, the post holder will use their professional judgement to ensure that the principles of good employment practice are adhered to at all times.

To provide outcome focused, risk assessed advise and support managers in a wide range of employment relations issues including managing conduct, performance, and sickness, the recruitment and selection of staff, equality and diversity, maternity regulations, harassment and bullying, grievance and dispute issues effectively. To act as mediator in cases of dispute. Ensuring all cases are resolved within policy timeframes.

To provide clear, consistent and practical advice that is in line with up-to-date and relevant employment law and trust policies and procedures. This covers all staff groups including the medical workforce. It will involve support to management on case investigations, advising panels at hearings, assisting the HR Manager with Employment Tribunal cases and work on policy development and implementation.

To aid the development of increased competence of line managers on day to day HR issues as they arise, to enable them to act confidently and consistently in line with policies and best practice without initial HR guidance.

To assist line managers in achieving corporate goals by the most practical and efficient means.

Key Duties

To provide operational service in all advisory aspects of human resource management to Trust-wide Directorates and Departments to help them achieve their operational and strategic objectives.

To act as a role model within the HR team and for the team both within the Trust and externally, demonstrating the Trust values at all times. To develop and maintain effective working relationships at all levels of the organisation including at a senior level.

To be flexible with regard to providing support across the Trust on a day-to-day basis, including cross cover in the absence of available HR colleagues including HR Managers, while using all available opportunities to equip line managers to deal effectively with day to day HR issues as they arise.

To take specific responsibility for particular areas of work including project management as required by the Human Resources Department, and to assist the HR Manager and HRBP in projects/programmes where directed.

To provide an advisory service on a daily basis to managers and staff on issues relating to Terms and Conditions of Employment, Human Resources policies, HR Framework, employment legislation, professional issues and good practice.

To provide an advisory service to managers and staff as required on Agenda for Change re-banding issues and act as an Agenda for Change Job Evaluation practitioner.

To take the role of support specialist on the provision of a highly comprehensive, proactive and professional HR advisory and coaching service to managers on the management of sickness absence cases (including redeployment issues, potential grievances, capability and disciplinary cases). This includes undertaking a defined case load, attendance at investigation interviews and hearings as part of the management side, providing HR support to panels at hearings, and ensuring the quality of written reports and documentation to achieve Trust targets.

To support managers to complete equality impact assessments providing specialist equality & diversity advice.

Support in the production of the WRES and WDES reports.

To work with HR colleagues, staff side representatives and managers across the Trust to oversee the timely co-ordination of hearings and investigation meetings.

To provide advice in connection with both Agenda for Change and the Medical & Dental Terms conditions.

To work closely with the wider HR team (including Training and Development and Occupational Health), line managers and other departments within the Trust as a whole, providing innovation, challenge and advice to facilitate delivery of an effective HR service .

To work in partnership with the Training and Development Department, to deliver the necessary training to enable managers to utilise HR policies and procedures and any otg events conducted by the Human Resources Department.

To maintain up to date knowledge of NHS initiatives and employment legislation, by attending training programmes and/or seminars, as necessary.

Analyse and support the delivery of HR key performance indicators, including audit of these as and when required and updating HR databases.

To liaise as appropriate with internal and external contacts such as Trade Unions and professional bodies.

Ensure that the in-house case management system is developed, maintained and updated in an accurate, timely and efficient manner, logging all appropriate activity in line with data protection, employment legislation and Trust requirements.

Respond to Subject Access Requests (SAR) and Freedom of Information Requests (FOI) relating to HR casework.

Analyse sickness, exit interview data and reports to identify trends

Provide day to day support and development to the Assistant HR Officer.

Person Specification

Qualifications

Essential

• Evidence that you hold or are working towards achieving your Level 5 Intermediate CIPD qualification in the next 12 months,
• or holds a degree or equivalent qualification in a relevant field

Desirable

• Coaching qualification or training

Knowledge and Skills

Essential

• Ability to provide examples to demonstrate up to date knowledge and understanding of employment legislation and best practice including equal opportunities and diversity issues.
• Can provide examples to demonstrate well organised, able to prioritise diverse and challenging workload and meet tight deadlines while dealing with frequent interruptions.
• Can provide examples of excellent oral and written communication skills, and presentation skills, including the ability to write and present quality reports for a range of audiences on a regular basis.

Experience

Essential

• Provide examples of managing or can demonstrate a working knowledge of basic Human Resources issues including sickness absence management, capability management, equality & diversity, disciplinary management, grievances.
• Demonstrate with examples, a working knowledge and understanding of other key human resources fields e.g. recruitment & selection, terms & conditions and change management.
• Demonstrate with examples, experience of working in a Human Resources Department with a working knowledge of an advisory service.

Desirable

• Experience of delivering HR related training to varying audiences with proven examples

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This job description, together with the job plan, will be reviewed annually and agreed with the Clinical Director and Divisional Director, on behalf of

the Chief Medical Officer, to ensure that it continually reflects the areas of work, clinical responsibility of the post and purchaser requirements.

• A suitably experienced post-holder will be expected to provide a clinical service in the relevant specialty to patients of the Worcestershire Acute Hospitals NHS Trust and to General Practitioners.
• The post-holder will be expected to provide a service to patients of the Worcestershire Acute Hospitals NHS Trust, General Practitioners and to attend multi-disciplinary meetings. The successful candidate will be expected to work within multi-disciplinary teams in providing high quality clinical care. It is anticipated work will be undertaken on three sites and closer to the patients home. The Trust is seeking to extend services to GP surgeries/health centres etc and job plans may be revised in due course.
• The post-holder will provide support to the A&E department and acute medicine to ensure timely appropriate care and patient flow through the hospital.
• The post-holder will provide consultation and advisory service to clinical colleagues in the Trust and Primary Care.

Person Specification

Experience

Essential

• Clinical training and experience equivalent to that required for gaining (UK) CCT in Dermatology
• Ability to offer expert clinical opinion on range of clinical problems
• Ability to take full and independent responsibility for clinical care of patients
• Expertise in sub-specialty

Desirable

• Sub specialty fellowship

Management and Administrative Experience

Essential

• Ability to organise and prioritise workload effectively
• Ability to advise on efficient and smooth running of specialist service
• Ability to organise and manage outpatient priorities
• Ability to manage and lead the specialty firm and multi-disciplinary team
• Experience of audit management and conducting clinical audit

Desirable

• Ability to manage and lead specialist unit and working parties as appropriate
• Ability to use the evidence based and clinical audit to support decision making

Teaching Experience

Essential

• Ability to teach clinical skills to medical, nursing staff and other disciplines
• Experience of teaching clinical skills to undergraduates and postgraduates

Desirable

• Ability to supervise postgraduate research

Personal Attributes

Essential

• Ability to work in a team
• Enquiring, critical approach to work
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies
• Commitment to Continuing Medical Education

Desirable

• Willingness to undertake additional professional responsibilities at local regional or national levels

Other requirements

Essential

• An understanding of the current NHS environment, particularly in relation to reforms, initiatives and issues
• Able to meet the travel requirements of the job and return to the hospital within 30 minutes when on call

Research Experience

Essential

• Ability to apply research outcomes to clinical problems
• An awareness of current specialty specific developments and initiative

Desirable

• Publications in relevant peer-reviewed journals in the last 5 years
• Evidence of having undertaken original research

Qualifications

Essential

• Full GMC Registration with a Licence to practise.
• Entry on the GMC Specialist Register in Dermatology (or expected within 6 months of interview date) via
• oCCT or CESR (CP)
• oCESR or
• oEuropean Community Rights
• Success in Intercollegiate Specialty Examination or overseas equivalent

Desirable

• Higher degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key working relationships

Head of Operational Estates and Technical Services

Head of Facilities

PFI Team

Capital Finance Team

IPC team

Fire Safety Team

Health and Safety Team

Clinical and Operational teams

Role:

The Post holder will be part of the Capital Planning Team and be integral to ensuring the delivery of the Trust Wide Capital Programme.

Responsible for successfully delivering Capital Projects to time, quality and cost.

The post-holder will :

Be responsible for the delivery of a portfolio projects ranging in size and complexity, using defined industry standard Project Management methodologies and best practice

Scope and specify projects including preparation and drafting of Project Initiation Documents, programmes and cashflow

Plan and manage project resources, including virtual teams in a matrix environment

Monitor projects against scope, programme, cost and quality and manage changes in line with change control methodology and Trust Project Processes.

The post holder needs to have excellent communication, organisational and project delivery skills, to work as part of a dynamic team

Key Duties

Due to the nature of the post, the post holder will be on occasions required as necessary to work at weekends and in the evenings.

Communications and Relationships

Advise stakeholders on the options available to meet a project brief and demonstrate best practice and value for money. This may involve highly complex, sensitive or contentious information whereby the Project Manager will be tasked with obtaining agreement or cooperation for Project solutions that may be different form the original Client Brief

Articulate the users requirement into language suitable for construction professionals.

Act as arbiter between the various stakeholders in order to manage expectations and achieve the most beneficial outcome.

Act as a point of contact for Trust staff, consultants, contractors and representatives of other bodies

Ensure early engagement with Trust representatives-

o Infection Prevention and Control

o Fire Safety

o Health and Safety

o Digital

o Facilities

Manage contractors and/or representatives of user departments to ensure the compliance with the Control of Contractors policy and help to ensure that disruption to services in those departments is kept to a minimum.

Produce reports including programme/budget summaries with risks and escalations to Project Boards

Prepare bids for internal Capital Funding requests

Prepare requests for PFI management and delivery of projects

Engage where necessary, the aid of external consultants for professional guidance and the design of schemes

Analytical and Judgement

Responsible for providing information and recommendations to the Capital Programme Manager as part of Capital Programme planning and the Estates five-year plan.

Monitor all areas of performance including design, technical information, compliance, programming and site management

Provide specialist knowledge across a range of works and building knowledge including all relevant construction related legislation, Health Building Notes and Technical Memorandum

In the event of an external contractor or professional consultant not performing the Project Manager will be responsible for following the procedures and processes to minimise the impact and risk to the project programme, finances and the Trust

Planning and Organisation

Consider, assess and manage each project according to scope, programme, budget, cashflow and quality.

Actively manage a project from inception through to completion including:

o Production of the brief

o Feasibility studies

o Input into business case / options appraisals

o Financial planning / cost estimates

o Procurement

o Production of project programme.

o Assistance with the relocation process

Develop the programme of works ensuring minimal impact on patient care and operational activity

Manage the transfer of services ensuring that all medical, paramedical, ancillary and FM contractors integrate smoothly and fully to ensure patient, visitor and staff safety and to minimise the impact on clinical activity

Liaisewith Operational Estates Team concerning scheduling and the use of direct labour on schemes and for the specification of engineering plant.

Responsible for the development and management of the commissioning and handover process, ensuring all stakeholders are involved in handover, sign off and any relevant systems training

Identify the APs who will be responsible for any ongoing repair and maintenance and ensure early engagement

Policy and Service development/ implementation

Responsible for following departmental processes and procedures

Implement Trust policies and standards relating to construction, procurement methods and performance.

Ensuring full compliance to statutory regulations inclusive of HTMs, HBNs, CDM and BSA

To partake in regular continued Professional Development training as necessary to the role.

Support the development of a programme of energy conservation, sustainability measures and green policies to meet government and NHS targets.

Responsibilities for Finance and Physical resources

Ensure that schemes are brought in on time and on budget and that any risks to this are escalated to Capital Programme Manager and the Project Board

Compliance with Trust financial procedures and Standing Financial Instructions.

Responsibility for Project Budgets and communicating changes to budgets/ cashflow to the Capital Finance Team with options for mitigation

With the Capital Programme Manager, develop procurement strategies for each project

Ensure all procurement process are managed in line with Procurement Regulations and Trust SFIs

Produce all Contract Award Governance documentation and manage the approval process

To appoint, manage and be responsible for external professional consultants and contractors within an authorised budget as a Budget Holder within agreed limits

Responsible for generation of Purchase Orders (PO) for services

Managing regular contractor and professional consultant performance reviews

Responsible for co-ordinating the commissioning team activities, ensuring all relevant operational managers are involved in the commissioning process and have ownership of its objectives.

Motivate, develop, direct and support in-house labour, external consultants and contractors

Directly responsible for and manage teams of external professional consultants as required for each project.

Review at regular intervals to ensure that statutory updates are incorporated into policies and procedures

Information resources

Produce regular progress minute meetings and reports including the production of initial scheme programme report to inform clients of progress etc.

Scrutinise and quality control all documentation including development drawings and specifications issued to the Trust by external professionals.

Quality Assess and ensure that the technical manuals and operational policies for the new building are complete, compliant and formally handed over to operational management.

Responsible for the production of design and tender documentation relating to all projects within the Project Managers portfolio of Capital Projects.

Production of a full suite of project documentation for all projects

Ensure building and hospital site plans are updated following project work, in both hard copy and computer (CAD) files with the Estates Information Manager.

Support requests from auditors for information at end of financial year

Quality

Monitor the performance and information provided by external professional consultants and building contractors against relevant legislation, contracts, Health and Safety, project delivery, compliance issues and report back to the Capital Programme Manager Divisional Leads and Procurement as and when necessary.

Set up Capital Project boards in order liaise with clients and prepare design briefs to ensure quality and best value procedures for managing the schemes.

Set up and manage Project Workstreams and ensure accurate reporting back to Project Boards

Record any derogations from Statutory and Non statutory Guidance and Regulations and to communicate and advise on these derogations with Clinical Leads, Divisional Leads and the necessary Trust Boards.

Physical effort

Support full site and building surveys

Conduct site visits during the works in line with Health and Safety requirements, to provide assurance of progress, monitoring of adherence to policy/procedures and regulations and resolve issues

Regular travel across all 3 Trust Sites

Mental/ Emotional Effort

Manage multiple deadlines and meet all pre-established timeframes.

Responsible for managing differing opinions within stakeholder groups to ensure a consensus is reached

Responsible for managing external contractor and professional consultant grievances in line with Estates procedures and processes and the relevant governing institution (i.e. RICS, RIBA, CIOB, etc)

Person Specification

Personal Qualities

Essential

• Prioritisation: able to manage work of self and others to accommodate competing priorities and meet demands
• Proactive, positive and collaborative approach to working with multiple teams
• Ability to remain calm and professionally manage situations when dealing with competing challenging opinions
• In possession of a valid UK driving licence and access to a vehicle to travel between all 3 Trust Sites

Experience

Essential

• Evidence of successful delivery of projects to required scope, time, quality and cost
• Experience of working in Capital Project management
• Experience of managing projects in challenging complex environment
• Demonstrable skill in MS Office, especially Word, Excel and Teams
• Experience in managing both construction contractors and external support consultants such as Contract Administrators
• Evidence of ability to manage project budgets and cashflow

Desirable

• Demonstrable experience of working in the NHS acute sector
• Experienced in facilitating workshops, meetings and engagement sessions with multiple stakeholders
• Experience of working constructively with NHS clinical/operational and management teams
• Experience of using NHS information, benchmarking data and hospital information systems

Skills/Knowledge

Essential

• Proven knowledge of RIBA Plan of Work
• Demonstrable skills in Project Management processes, including change control methodology
• Presentation: being articulate and skilled in presenting complex ideas and proposals to a diverse audience with a range of understanding of capital projects.
• Able to produce highlight reports with clear escalations with mitigation.
• Skilled in the production of Project Documentation such as programmes and risk logs
• Understanding of CDM and Building Safety Act regulations and your role in them

Desirable

• Detailed understanding of NHS Trust regulatory requirements and performance expectations
• Knowledge of construction procurement methods
• Understanding of HTMs/ HBNs

Qualifications

Essential

• Educated to degree level or equivalent experience in building services/ construction project management
• Project Management Qualification, such as PRINCE2, or APM
• Or-Apprenticeship in Project Management level 4

Desirable

• IOSH- Managing Safely

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: Senior Medical Secretary Childrens Services Hours of work 37.5 hours per week, 12 months fixed term Grade: Band 4 Accountable To: Directorate Manager Location: Worcestershire Royal Hospital/Countywide

Job Purpose

To provide comprehensive medical secretarial and administrative support to Consultants within the Division of Maternity, Gynaecology & Paediatrics.

Dimensions

The role may include line management or supervision of Band 3 or junior staff.

Key relationships

Internal Directorate Management, Consultants, junior medical staff (within and outside the department), Medical Secretaries, Nursing staff, other healthcare professionals, Medical Records, Central Booking Office, Ward Clerks, patients and relatives, Childrens clinics, inpatient wards, social services, safeguarding teams.

External Central filing, GP surgeries, other hospitals, Community Midwives, The Orchard Service, Birmingham Childrens Hospital, Kids Transport.

Risk assessment

• Prolonged use of display screen equipment
• Use of audio transcription systems
• Manual handling of medical records
• Repetitive tasks such as typing

Key responsibilities

a) Produce correspondence and documentation relating to patient care and maintain accurate records. b) Liaise between Consultant teams, GPs, patients and external agencies to support timely care and treatment. c) Undertake administrative duties to support Consultants clinical and managerial work.

Main duties

• Manage incoming mail and Consultant correspondence, including drafting responses where appropriate
• Input data for clinical audit purposes
• Type discharge summaries, clinic letters, medical reports, and complaint responses from audio recordings or copy typing
• Organise meetings, maintain Consultant diaries, and prepare meeting materials
• Attend meetings and take minutes
• Respond to enquiries from patients, relatives, GPs, hospitals and Consultants
• Process GP referrals, arrange outpatient appointments and domiciliary visits
• Monitor Patient Target Lists with Consultants to ensure compliance with national waiting time standards
• Initiate additional clinics or lists when required, with appropriate approval
• Add and amend waiting list entries for Consultant review
• Train and supervise junior or temporary secretaries
• Manage investigation reports and ensure appropriate follow-up
• Maintain accurate patient records in line with Trust standards
• Liaise with relevant departments regarding patient care
• Communicate Consultant absences and ensure adequate cover
• Ensure secretarial cover during periods of leave or sickness
• Work with computerised outpatient and waiting list systems in line with Trust policies

General Responsibilities

• Participate in team meetings, contributing to service improvement
• Order stationery and report equipment faults
• Maintain strict confidentiality at all times
• Report incidents, complaints or concerns promptly
• Promote a positive image of the department
• Undertake additional duties appropriate to the role as required

Standard Clause

While the core purpose of the role will remain the same, duties may change over time to meet service needs. Reasonable additional responsibilities may be required following discussion.

Competence

The post holder must work within their level of competence and raise any concerns with their line manager immediately.

Codes of conduct

Staff must comply with relevant professional codes of conduct where applicable, or the Trusts standards of behaviour.

Confidentiality

All information relating to patients, staff and Trust business must be handled securely and confidentially.

Records Management

Employees are responsible for the accurate handling of all records (paper and electronic) and must follow Trust policies and legal requirements.

Health and Safety

Staff must comply with the Health and Safety at Work Act (1974), Manual Handling Regulations (1992), and all Trust safety policies.

Infection Control

Employees are responsible for adhering to infection prevention policies and completing annual mandatory training.

Risk Management

All staff must actively identify, assess and report risks, incidents and hazards, and cooperate with investigations.

Children and vulnerable adults

Employees must promote and safeguard the welfare of children, young people and vulnerable adults encountered in their role.

Criminal Records Bureau Disclosure

Appointments are subject to appropriate criminal record checks. Relevant convictions will be considered in line with the role requirements.

Vetting and Barring Scheme

Where applicable, the role requires checks against safeguarding barring lists and compliance with relevant registration requirements.

Equality and Diversity

The Trust is committed to equality, diversity and human rights. All staff must treat individuals with dignity, respect and fairness, and adhere to related policies.

Conflict of Interest

Staff must not use their position for personal gain and must declare any interests that may conflict with their duties.

Person Specification

Experience

Essential

• Previous secretarial / Previous experience working in a busy office Previous experience of dealing with members of the public Experience of using databases

Desirable

• Experience of working as a Medical Secretary at Band 3/4

Skills/Knowledge

Essential

• Working knowledge of Microsoft Office Audio & copy typing skills Good telephone skills Excellent verbal and written communication skills Good organisational skills

Desirable

• Knowledge and understanding of National Guidelines including 18 week RTT. Knowledge of NHS systems Knowledge of PAS (Oasis) Knowledge of Bluespier Knowledge of T-Pro Knowledge of good Health & Safety Practices

Personal Qualities

Essential

• Able to deal with competing priorities in demanding conditions Able to communicate sensitively with patients Self-reliant, able to work independently and as part of a team. Excellent attention to detail

Qualifications

Essential

• GCSE English and Maths at Grade C or above, or equivalent

Desirable

• RSA II Typing RSA II Word Processing RSA III Typing Amspar Diploma or equivalent

Other Job Requirements

Essential

• Adaptable Ability to prioritise workloads and meet deadlines. Basic analytical skills Must maintain patient confidentiality at all times. Standard Clauses A Disclosures and Barring Service check will be carried out where the position is eligible for a Disclosures and Barring Service Check in accordance with the 2012 Protection of Freedom Act and the guidance issued by the DBS. All posts working with children or vulnerable adults are required to have an Enhanced DBS checked including checking against DBS / ISA Vetting and Barring lists.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

• NVQ3 Pharmacy Technician/Registered with the GPhC as a Pharmacy Technician
• Accuracy Checking Technician Qualification
• Achieved Accredited MM/Medicines Optimisation qualification or willingness to complete if not already achieved
• Level 4 Clinical Diploma or willingness to complete if not already achieved

Skills, Knowledge & Abilities

Essential

• Communicate effectively to all levels of staff
• IT Literate in routine Microsoft applications (Word, PowerPoint, Excel etc)
• Extensive knowledge of clinical pharmacy and ward-based working
• High degree of self-motivation and ability to work on own initiative
• Ability to present information concisely and clearly
• Ability to problem solve within scope of practice
• Ability to communicate with senior decision makers
• Knowledge and understanding of basic management principles including team management and motivation
• Knowledge and skills to mentor and develop staff

Experience

Essential

• Able to demonstrate relevant post registration knowledge, skills and experience
• Writing SOPs
• Development of consistent service through KPI and intervention reporting across PCN's

Desirable

• Involvement in leadership and project delivery

Personal Attributes

Essential

• Approachable
• Confident and motivational
• Completer/Finisher
• Ability to work effectively within a multidisciplinary team
• Professional role model
• Ability to identify and deliver on innovative best practice
• Patient focused

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wye Valley NHS Trust

Address

Hereford County Hospital

Union Walk

Hereford

HR1 2ER

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)