Job description

Job responsibilities

Purpose of the job

To help to create an efficient and effective, friendly and courteous day to day customer service/clinical administration department.

Communication - Responsible for answering daily calls and emails in a courteous/friendly manner. Responsible for communicating any issues to the Clinical Lead or Customer Service Supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases.

Entering/Monitoring of Referrals - Responsible for entering referrals immediately onto the computer system in an effective manner when the referral is received via a user, carer or family or from a prescriber.

Appointments - To assist with the arrangement and booking appointments with the clients / next of kin / carers, suppliers.

Queries/Enquires - Responsible for dealing with all queries from prescribers, service users, carers and colleagues, and passing on messages in a timely manner.

Administration - Responsible for the daily efficient running and accounting of all administrative operational systems within the clinical areas of the service.

IT/Data - Responsible for the development of processes, including designing of spreadsheets and pivot tables, for data required for reporting, as requested by clinical managers. Responsible for compiling and processing of data.

Hardware - Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer.

General - Responsible for helping out in any area of the Wheelchair Service. You will be assigned to specific areas or tasks associated with customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence.

Undertake the job in line with Ross Care competencies as follows:

Achieves business results and adds value to the service

Focuses on internal and external customers

Builds and maintains effective teamwork with colleagues

Embraces change

Perform duties according to all Company policies, procedures and instructions.

Person Specification

Experience

Essential

• Previous experience within a busy customer service department.
• Previous experience of administration, referral processing and NHS administrative procedures would be a huge advantage.
• Excellent communication skills are required to interact with internal staff, prescribers and service users.
• Excellent organisational skills with a good eye for detail.
• Must be able to work off their own initiative as well as part of a team.
• IT Literate with excellent skills in Word and Excel.
• Excellent telephone manner.

Desirable

• Experience with a similar type of role would be beneficial

Qualifications

Essential

• Qualified to GCSE A to C level or equivalent, including English and Maths.
• Any other qualification in IT or administration would be an advantage.

Additional

Essential

• Must be flexible, adaptable and positive in their approach to work.
• An enthusiastic and motivated individual who strives to succeed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ross Care

Address

Wrightington, Wigan and Leigh NHS Wheelchair Service

Claire House, Phoenix Way

Ince in Makerfield, Wigan

WN3 4NW

United Kingdom

Employer's website

https://rosscare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

A Radiology HCA will undertake a high quality, caring and compassionate personal care/clinical and associated duties under the direction and supervision of the registered professional both independently and working as part of the multi- disciplinary team.

Key results from the job holder

• To have proficient attitudes and behaviours compatible with NHS and Trust values.
• To provide a high level of care to support the health and wellbeing of patients and carers when in the care of the Radiology department. This includes supporting all aspects of activities of daily living ensuring that patients receive appropriate hygiene, clothing and basic nutritional needs as required.
• To ensure that patients are appropriately prepared for imaging examinations, including instruction and support to change into and out of examination gowns.
• To advise patients on pre-procedure preparation regimes including the requirement to fast and/or hydrate. Advice may be provided to patients who are required to comply with a specific diet prior to undergoing an imaging procedure.
• To have a high level of proficiency in using department IT systems CRIS, Sectra PACS, HIS, Patient Centre, NHS.net email accounts and Patient Transport System.
• To support clinical procedures that require clean and sterile working fields. This includes preparation of equipment and consumables to complete the procedure ensuring that this is used appropriately to maintain a sterile field.
• To assist with safe aspiration as directed by the Radiologist. This may include retracting a syringe to collect cells and samples that will be taken to the laboratory for testing.
• To support the clinical staff in correctly identifying and labelling pathological samples for transfer to the laboratory.
• Obtaining and recording physiological measurements including blood pressure and oxygen saturations results before and after interventional and cardiac procedures.

• Assist in preparation of imaging rooms prior to diagnostic procedures which is compliant with high standards of infection prevention and control.
• To share responsibility for maintaining safety within MRI Scanning Department including undertaking a questionnaire checklist before entering restricted areas which present a risk due to magnetic fields and radio-frequency exposure. This includes ensuring that all metal objects are identified, safely isolated, and locked away, i.e., Mobile phones, hearing aids, any metallic objects.
• Undertake initial safety critical checks for pacemakers and any implanted medical devices which pose a risk if not identified and controlled.
• Adhering to MRI Safety guidelines to maintain safety within controlled areas, including the escalation of concerns and queries to qualified staff.
• To be aware of radiation protection requirements including local rules to promote safe practice within restricted and controlled areas. The postholder should apply this knowledge to foster a pro-active approach to safety to other staff who are visiting the area as part of their role.
• To order and monitor consumable items that are used across the service to support service continuity. This includes liaising with central procurement/stores teams to ensure appropriate quantities and quality of stock is ordered.
• To receipt and record deliveries to the department including substances that have the potential to cause harm such as radioisotopes and substances hazardous to health such as formalin and disinfection products.
• To ensure that pharmaceuticals are stored in secure and appropriate locations.
• To support nursing staff to maintain contemporaneous records of drug stock and to ensure that stock is delivered/stored as expected.
• To undertake specialised cleaning procedures to promote safe working practices. This includes cleaning of ultrasound probes that must be methodically disinfected between patients according to a standard operating procedure.
• To maintain good housekeeping and a clean environment. This included undertaking workplace audits to ensure that cleaning procedures are undertaken to the expected frequency and standard.
• Basic trouble shooting of minor/routine faults on scan machines, including escalating to qualified staff when this cannot be achieved.
• To segregate, monitor and dispose waste material according to Trust policy and to be aware of special requirements to dispose waste generated within Radiology including low-level radioactive waste which must be quarantined before entering the general waste stream.

Communications and Key Working Relationships

Provide care, assistance and support to patients, during their visit to the department.

• Maintain accurate and timely records through the CRIS system. Must demonstrate good communication in order to exchange information with patients.
• Provide basic non-clinical advice, information and guidance to patients relatives and visitors. This may include signposting to other services such as smoking cessation and Macmillan Cancer Support.
• To act as an ambassador for the service providing a first point of contact role for patients, clinicians, engineers, and other non-imaging colleagues etc. when working in the reception area.
• Communicate effectively and with dignity and respect to all patients, relatives, and others.
• Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, handing over responsibility for care.
• Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
• Report accidents, incidents, near misses or complaints following Trust policies/procedures.
• Contribute to a culture where all staff feel safe to raise their concerns [and that] speaking up about what these are is a normal part of their routine.
• To assist in information collection from patients/ relatives as requested by trained staff.
• To effectively use communication tools (verbal and nonverbal) through interpreters, and family consent for patients where there will often be barriers to effective communication e.g., loss of hearing.
• To use initiative to prioritise tasks allocated and adjust as necessary.
• To ensure that documentation is completed in accordance with Trust and departmental requirements.

Responsibility for Finance

• Participate in ensuring effective use of financial resources in providing and delivering an effective service.
• Exercise personal duty of care in the safe use and storage of equipment, i.e., lockers for patients valuables.
• Be environmentally aware and prudent in use of resources and energy.
• Responsible for ordering stock for the department using NHS supply chain.

Responsibility for Training

• To undertake procedures as directed by a Registered Health Care Professional after successfully completing relevant competencies, through the wwl learning hub.,
• Undertake Mandatory training updates.
• Maintain own level of competence and ongoing CPD, through wwl learning hub.
• Undertake role specific training for onward development of the role.

Responsibility for Health & Safety

• To work according to the WWL NHS Trust Lone worker Policy
• To report faulty equipment to the Team leader/ Ward manager/ Registered Health Care Professional.
• To report to the Registered Health Care Professional any health and safety concerns.
• Report to the Registered Health Care Professional any complaints or untoward events as soon as possible.
• Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions
• All staff have a duty of care to safeguard and protect vulnerable adults, babies children and young people.
• Awareness of the Trust Vulnerable Adults and Child Protection Policy/ Guidelines.

Person Specification

Qualifications

Essential

• Good level of written Language and I.T skills or demonstrable experience
• NVQ Level 2 in Health and Social Care or Care Certificate

Desirable

• GCSE English language and maths A to C or 4 -9 or functional skills or equivalent.
• Previous experience of being a Radiology HCA.
• Evidence of ongoing CPD.

Skills

Essential

• Ability to support patients and carers.
• Plan and prioritise own workload. Able to manage and organise own time effectively.
• Knowledge of working with patients and their carers.
• Ability to undertake clinical duties given under the supervision of Radiographers, sonographers, and radiologist.
• Demonstrate the promotion of equality, diversity and rights of others.
• Ability to complete patient records in accordance with policies and procedures
• IT skills

Desirable

• Information gathering.
• Training skills &presentations.
• Leading small groups.
• Time management.
• Computer keyboard skills.

Additional

Essential

• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
• Ability to work across all Trust sites and community venues.
• Approachable friendly manner willingness to train and develop.
• Learning relevant skills that will include patient observations, filling out MRI safety forms, assisting radiologist with biopsies.
• Ability to work in challenging situations.
• Demonstrate understanding of Health & Safety including Risk Assessment procedures as application to role/environment. Demonstrate the application of confidentiality and Data Protection Legislation.

Knowledge

Essential

• Knowledge of supporting patients and their families

Desirable

• Knowledge of specific systems used within Radiology including CRIS and Sectra PACS

Experience

Essential

• Demonstrate through previous experience the ability to escalate concerns.
• Ability to work alone or in a team.

Desirable

• To demonstrate a range of procedure and practices base level of theoretical knowledge.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary, Wigan Lane, Wigan, WN1 2NN

Wigan Lane

Wigan

WN1 2NN

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Work according to national and local guidelines, noting any deviation with justification in the childs records.
• Perform diagnostic assessment of the hearing of children and analyse the results
• Perform pure tone audiometry, using air conduction and bone conduction
• Test pre-school children via Distraction testing. Visual re-enforcement, audiometry (VRA), Performance testing, Manchester picture testing, Speech testing, testing of middle ear function using tympanometry, OAE's
• Complete audiological testing of babies that are referred following their newborn hearing screen, using Otoacoustic emissions (OAEs) and Diagnostic ABR if area of speciality
• Carry out Otoscopy following BSA recommended procedures. Be able to identify normal and abnormal ears. Identifies any contraindications for any further procedures e.g. tympanometry and impressions
• To arrange and advise referral to other professionals for treatment / management when required e.g. referral to ENT nurse or GP for treatment of an infection
• Take accurate and safe impressions of the ear following BSA recommended procedures for impression taking. Perform Otoscopy to identify any contra indications
• To carry out ordering of ear moulds using Organisational ordering system in order to ensure moulds are available for next appointment
• Carry out comprehensive repair sessions to hearing aids
• Dispense, fit and maintain digital hearing aids, using MCHAS guidelines and protocols
• Complete reviews of hearing aid use and fitting. Identifies the benefit of the hearing aid, satisfaction with the aid and use this information to adapt programs, settings and take further rehabilitation measures.
• Carry out assessments on hearing aid users.
• Perform Otoscopy to identify any abnormal ear conditions so that appropriate referrals for treatment can be made.
• Fit and programme digital hearing aids.
• Identify children with atypical of abnormal ear conditions and refer on.
• Carry out routine maintenance and calibration checks on audiological equipment, reporting faults and arranging for repair when necessary.
• Maintains accurate recording of results and updates patient records. Write reports to allied hearing professionals when required
• Performs correct and valid use of diagnostic and assessment equipment and specialised audiological computer software. Updates national eSP database with results of hearing tests following referral from neonatal hearing screening team
• Ensures adequate and smooth transition of children onto adult Audiology Services, via a Transition Clinic.

Person Specification

Qualifications

Essential

• Registered with AHCS or HCPC
• BSc Audiology or equivalent e.g. BTEC in MPPM, BAAT Parts 1 and 2 and HNC MPPM

Experience

Essential

• At least 2 year's Audiology experience to include at least 1 years' experience in paediatric audiometric assessment including full range of behavioural audiometric tests
• Advanced knowledge of working in a specialist paediatric audiology department
• Good experience in paediatric diagnostic tests.
• Experience of working in a modernised audiology service to include fitting and verification of digital hearing aids (MCHAS)

Skills

Essential

• Excellent experience of paediatric hearing aid assessment, fitting and rehabilitation.
• To be able to carry out a full range of behavioural audiometric tests, pure tone audiometry, impedance and speech audiometry as required.
• To recommend more complex assessments when necessary and perform these appropriately

Knowledge

Essential

• Demonstrate a sound understanding of Clinical Governance.
• Evidence of knowledge of current trends within clinical speciality.
• Good understanding of the issues surrounding hearing impairment and impact on life quality

Additional

Essential

• Flexibility over location/ pattern of work
• Able to travel Independently throughout the Trust
• Ability to work flexibly according to the service needs with occasional Saturday / evening clinics
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Platt Bridge Health Centre, Rivington Avenue, Platt Bridge, Wigan, WN2 5NG

Rivington Avenue

Wigan

WN2 5NG

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Planning and Organisational Duties

• Under the supervision and working in partnership with a registered nurse provide and deliver a high standard of nursing care contributing to the ongoing assessment, providing and monitoring care based on evidence and working in partnership with the multi-disciplinary team.
• Provide compassionate, safe and effective care and support to patients in a range of care settings
• Monitor the condition and health needs of patients within their care on a continual basis in partnership with patients, families and carers, ensuring appropriate escalation to a registered nurse when required.
• Support patients to improve and maintain their mental, physical, behavioural health and well-being.
• Promote comfort and well-being by ensuring that patients personal and social needs are met and be able to care for a patients nursing needs.
• To safely undertake the following procedures to meet the patients nursing needs to include; undertaking routine procedures including venepuncture, ECG recording, measuring and interpreting blood glucose levels, recording and interpreting vital signs, continence care, bladder and bowel care, pressure area care, wound care, skin clip and suture removal, removal and application of casts, application of splints, nutrition, hydration, foot care, skin integrity, mood identification (as outlined in the NMC Nursing Associate Skills Annex). Identify and report changes in a patients condition to a registered nurse.
• Prioritise and manage own workload, recognising where elements of care can safely be delegated to other colleagues, carers and family members.
• Provide and receive sensitive information concerning a patients medical condition.
• Work with the registered nurse and engage with other agencies and community teams to ensure a safe, individualised approach to the admission and discharge of patients.
• Maintain accurate, contemporaneous patient records in line with Trust policy and the NMC Code.
• Provide effective evidence-based care for service users under the supervision of registered nurses in order to perform non-complex activities, in line with clinical governance and professional standards.
• Recognise the effects of medicines, allergies, drug sensitivity, side effects, contraindications and adverse reactions.
• Undertake safe and effective administration and optimisation of medicines in accordance with Trust policy and the NMC standards of proficiency for nursing associates.
• Administer medicines via the following routes, oral, topical, rectal, subcutaneous and intramuscular in line with NMC Standards and Trust policies.
• Comply with Trust policy in relation to any safety critical medicines to be administered by Nursing Associates.
• Monitor the condition and health needs of patients within their care following administration of medication.
• Recognise and report any situations, behaviours or errors that could result in poor care outcomes related to medicines management.

Communications and Key Working Relationships

• Communicate effectively with dignity and respect to all patients, relatives and others giving consideration to potential barriers to understanding.
• Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
• Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
• Report accidents, incidents, near misses or complaints following Trust policies/procedures.
• Contribute to a culture where all staff feel safe to raise their concerns [and that] speaking up about what these are is a normal part of their routine.
• Identify relevant sources of evidence to inform practice.
• Critically consider and analyse their own practice in light of best available evidence.
• Contribute to surveys, audits, research activity as required to own role, supporting recommended changes in practice.

Responsibility for Finance

• To be aware of resources and give high-quality cost-effective care.

Responsibility for Human Resources

• In conjunction with the ward manager, and Registered Nurses, introduce new staff to the ward and their duties.

Responsibility for Health & Safety

• Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Responsibility for Teaching

• Comply with mandatory competencies in line with Trust policy.
• To engage in a preceptorship period that includes achieving the Nursing Associate Medicines Management Competency framework
• Maintain own continuing professional development in accordance with NMC CPD requirements and contribute to formulation of own objectives and personal development plans.
• Support, supervise, teach (where appropriate) and act as a role model to trainee nursing associates, student nurses, healthcare support workers and new staff members, promoting reflection and providing constructive feedback.
• Contribute to the maintenance of the learning environment.
• Adopt a reflective approach to own practice with a view to continually improve.
• Undertake further training as required, prior to carrying out any additional duties identified as relevant to role, to comply with Trust policies and procedures.
• Take personal responsibility for developing and maintaining own knowledge, clinical skills and professional awareness in conjunction with NMC guidance.
• Attend mandatory training as directed by Trust.
• In conjunction with ward manager and Registered Nurses, help create and maintain a suitable learning environment for staff and students and act as a Practice supervisor in the supervision and teaching of less experienced staff.

Person Specification

Qualifications

Essential

• Registered Nursing Associate with a Foundation Degree
• GCSEs Grade C or above in Maths and English Language / New GCSE Grade 4-9 in Maths and English Language OR Functional Skills Level 2 in Maths and English or Equivalent (not entry level 2)

Desirable

• QCF in Care / Health and Social Care Level 2/3 or equivalent experience

Experience

Essential

• Experience in relevant speciality
• Experience working independently and as part of a team

Desirable

• Post qualification experience

Skills

Essential

• Ability to take part in reflective practice and clinical supervision activities
• Ability to organise and prioritise own delegated workload
• Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
• Ability to communicate effectively (written, verbal and non - verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
• Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
• Ability to support, supervise, assess and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting
• Have effective time management skills and the ability to prioritise
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always accurate and up to date

Desirable

• Basic computer skills e.g. HIS
• Wound care

Knowledge

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Understanding of the importance of following procedures and treatment plans
• Understands and acts in line with NMC professional standards for practice contained within The Code

Additional

Essential

• Positive approach to work
• Capacity to work with colleagues at all levels
• Open minded, treats colleagues and the general public with dignity and respect Compassionate and caring
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Wrightington Hospital

Hall Lane

Wigan

WN6 9EP

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key results from the job holder

Cleaning Task/Duties

• Assists in monitoring and maintaining cleaning standards on the ward ensuring general and specialist equipment are cleaned as policy
• Ensure the ward is safe and tidy at all times by dealing swiftly with spillages and removing clutter. Checking that notices/boards are tidy and that signage meets the required standard.
• Maintain the upkeep of patients bed areas ensuring specialist cleaning of surfaces, furnishings and isolation nursing areas are cleaned appropriately.
• Ensure the areas where food and beverages are served are clean and pleasant
• Respect the privacy and dignity of patients whilst carrying out household duties and also maintaining the safety of patients property and belongings.

Patient Task/Duties

• Assist the patients to order food ensuring special requirements are taken into account so that dietary needs are met.
• Ensure that patients are given hand-washing facilities before serving food and beverages to them.
• Prepare and serve hot and cold drinks and food as requested co-ordinating extra requirements that may arise to offer a 24-hour snack service.
• Serve meals in conjunction with the Nursing Team ensuring patients intake is known and checking all food and beverages are served at the correct temperature according to food hygiene regulations.
• Ensure patients have any assistance they require to eat and drink monitoring intake and reporting to the Ward Nurse.
• Ensure patients whose fluid intake is not medically restricted have access to fresh water.
• Ensure the ward kitchen is clean at all times, checking refrigerated food is labelled and shelved as policy.
• Wash equipment/utensils used in preparation and serving of food and beverages.

Planning and Organisational Duties

• Evaluate the monitoring of the service delivery especially related to cleaning, food, linen and the environment at the agreed frequency informing the Ward Manager of outcomes so that action plans can be taken if needed.
• Liaise with Estates and Works Departments in respect of all maintenance issues.
• Plan the transport and disposal of clinical, domestic and confidential waste as per policy.
• Check the ward has sufficient stock to meet the patients and staff needs.
• Complete daily checking of equipment and returning of equipment no longer in use for reprocessing or storing safely in the correct place following decontamination, logging any defects.
• Maintain a cleaning and checking programme of all beds and mattresses in line with the policy.

Communications and Key Working Relationships

• To communicate effectively with all members of the multidisciplinary team to ensure safe and high-quality care is provided to all patients
• Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above.

Responsibility for Human Resources

• Adhere to Trust Policies, Procedures and Guidelines
• Ensure compliance with Mandatory training requirements in accordance with Trust Policy

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Responsibility for Teaching

• Attend mandatory training as directed by Trust

Person Specification

Additional

Essential

• Flexibility and adaptability to work on any ward and site in the Trust
• Ability to work internal rotational shifts
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Knowledge

Essential

• Demonstrate sound underpinning knowledge

Skills

Essential

• Demonstrate good communication/team and interpersonal skills

Experience

Essential

• Work experience within the role of housekeeper or similar appropriate post

Desirable

• Work experience in a healthcare setting

Qualifications

Essential

• Evidence of basic level qualifications or able to demonstrate relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary, Wigan Lane, Wigan, WN1 2NN

Wigan Road

Wigan

WN1 2NN

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• The post holder will provide the highest standards of nursing care to children and their families
• The post holder will be an effective communicator in all aspects of their duties both in direct and indirect patient care.
• The post holder will work in collaboration with the healthcare teams
• The post holder will work within the confines of their mandatory and statutory obligations,
• The post holder will undertake delegated nursing tasks as deemed necessary to enhance the care of the patient, some of which may be competency based.
• The post holder will assess and report risk to the nurse/lead clinician. The post holder will assist in the orientation and education of new staff.
• Take responsibility for, prioritise and manage own workload to support the clinical team.
• Work without direct supervision once deemed competent, using experience and knowledge to ensure the highest quality care is delivered
• Promote and maintain a safe and comfortable therapeutic environment for patients and their families.
• Carry out additional clinical skills once trained and deemed competent. These can be specific to the clinical area.
• Create and maintain relationships with patients, parent/carers, offering advice and support where necessary. Accompany patients to other areas of the hospital for specialised treatment.
• Prepare patient for and assist with specific clinical and non clinical procedures appropriate to the clinical area.
• Participate in patient assessment (with direct supervision and after appropriate delegation from the Registered Practitioner/Assistant Practitioner), to deliver high standards of care.
• Perform area specific clinical competencies to enhance the delivery of patient care/therapy.
• Under supervision follow individual care treatment plans, and report any changes immediately to the Registered Practitioner/Assistant Practitioner.
• Work effectively as part of a team.
• Maintain effective communication with patients, relatives and members of the Multidisciplinary team regarding all aspects of care demonstrating a variety of communication skills in accordance with the patient group.
• Contribute to clear concise patient records and documentation adhering to national standards and trust policies and procedures.
• Obtain consent prior to giving care/therapy in accordance with Trust Consent Policy.
• Undertake transfer/escort of patients from one area to another after appropriate delegation from the Registered Practitioner within their scope of practice.
• Provide clinical care/therapy in accordance with infection prevention and health and safety policies and procedures.

Person Specification

Qualifacation

Essential

• NVQ Level 2 in Health and Social Care qualification
• Care Certificate

Desirable

• Effective level of numeracy and literacy skills

Experience

Essential

• Ability to work independently and as part of the team
• Effective customer service skills
• Previous experience as healthcare support worker

Desirable

• Ability to deal with people from all backgrounds
• Experience within a paediatric setting

Knowledge

Essential

• Effective customer service skills
• Effective understanding of confidentiality

Desirable

• Effective communication skills - written and verbal

Additional

Essential

• Flexible and hardworking

Desirable

• Ability to deal with people from all backgrounds

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary, Wigan Lane, Wigan, WN1 2NN

Royal Albert Edward Infirmary

Wigan

WN1 2NN

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

Students must successfully complete the 50% taught theory and 50% practice elements of the programme before they can register and practice as a Specialist Community Public Health Nurse.

Throughout the Specialist Community Public Health Nursing programme the student must experience practice in a range of different settings and areas of practice to enable them to develop understanding of the breadth of Specialist Community Public Health Nursing practice.

To develop an understanding of the principles of working in partnership with others to prevent the occurrence of needs and risks related to health and well-being.

Clinical Practice

To enable the Specialist Community Public Health Nursing student to develop the skills and competencies to:

Provide comprehensive assessments of the health needs of clients.

Raise awareness about health and social well-being and related factors, services and resources.

Raise awareness about the actions that groups and individuals can take to improve their health and social well-being.

Develop, sustain and evaluate collaborative work.

Collaborate in a multi-disciplinary environment to ensure children are safeguarded.

Develop capacity and confidence of individuals and groups, including families and communities, to influence and use available services, information and skills, acting as an advocate where appropriate.

Identify and evaluate service provision and support networks for individuals, families and groups within in the local area.

Identify individuals, families and groups who are at risk and in need of further support.

Develop and sustain relationships with groups and individuals with the aim of improving health and social well-being.

Undertake screening of individuals and populations and respond appropriately to findings.

Communication

To develop the knowledge and skills that are essential to enable the Specialist Community Public Health Nursing student to:

Communicate complex information to children, parents, guardians, patients, carers, colleagues and other professionals acknowledging barriers to understanding.

Communicate condition related information to clients and relatives that requires empathy and reassurance for example, issues relating to child abuse and mental health issues where there could be emotive or hostile issues.

Have the knowledge and clinical skills for assessing and interpreting any acute or other client focused problems giving advice and planning any further actions as required.

Utilise problem solving and analytical skills used to assess clients with complex assessments that also require interpretation and comparison to offer clients choice and ownership of care.

Leadership

To develop the knowledge and skills that are essential to enable the Specialist Community Public Health Nursing student to:

Lead and manage projects to improve the health and well-being of a defined population.

Develop the knowledge and skills required to support change management.

Develop the knowledge and skills required to manage teams, individuals and resources ethically and effectively.

Clinical Governance / Quality

Students must adhere to the WWL's organisation policies and procedures and the University regulations.

Standards:

Maintain professional accountability in all matters relating to client care.

Participate in the development of service standards.

Maintain knowledge on and participate when possible in quality initiatives including benchmarking and audit.

Develop, sustain and evaluate collaborative work.

Collect and structure data and information on the health and well-being and related needs of a defined population.

Analyse, interpret and communicate data and information on the health, well-being and related needs of a defined population.

Education, Training and Development

Students must undertake all theoretical and practice components of the programme within the given timeframe.

To undertake mandatory training as per requirements.

Professional Responsibility

The post holder must maintain patient records according to NMC guidelines.

Be aware of and act in accordance with the NMC Code Standards of conduct, performance and ethics for Nurses and Midwives.

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Work Circumstances - 37.5 hours Monday to Friday. Travel expected borough wide.

Person Specification

Qualifications

Essential

• Applicants must be an NMC registered Nurse (level 1) or NMC Registered Midwife
• Meet University academic requirements for entry for specialist community education and practice. 2:1 degree classification, or better in a relevant subject.
• For applicants whose first language is not English, the University requires an IELTS test score of 7.0 or equivalent (with no element below 6.5) is required on entry to the programme.

Desirable

• Mentor/teaching qualification, or equivalent, or equivalent work-based experience

Knowledge

Essential

• Ability to demonstrate a clear understanding of the Specialist Community Public Health Nurse role - Health Visiting
• Demonstrates knowledge of key health policy relating to Health Visiting
• Demonstrates knowledge of safeguarding policy and procedures
• Understanding of the wider determinates of health

Desirable

• Previous experience of safeguarding children or adults

Experience

Essential

• Post registration experience
• Previous experience of working with children and families
• Evidence of continuing professional development

Desirable

• Experience of working in a community setting.

Skills

Essential

• Demonstrates excellent communication skills both written and verbal.
• Shows their ability to prioritise and plan their own workload.
• Demonstrates their ability to work in partnership with other agencies and members of the multi-professional team
• Demonstrates their ability to work cohesively within a team.
• Demonstrates robust decision-making skills.
• Ability to study independently at Level 7 (masters level)
• Competent IT Skills
• Demonstrates their leadership skills within their current or previous roles.

Desirable

• Previous study at level 7

Additional

Essential

• The ability to travel by car independently to various locations.
• The ability to take responsibility for your own learning and to exercise independent judgement in the investigation, analysis and evaluation of Specialist Community Public Health Nursing Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Chandler house, Poolstock Lane, Wigan, WN3 5DX (with cross site travel)

Wigan

WN3 5HL

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

• BSc In Diagnostic Radiography or a Diploma of the College of Radiographers (Diagnostic)
• Must keep evidence of an up-to-date record of continual professional development and necessary training within a portfolio.
• Sound generic Post Graduate experience.
• Completion of in-house training programme for CT and/or MRI scanning, including both practical and theoretical aspects of the CT/MRI scanner and related equipment.
• Extensive knowledge and understanding of cross-sectional anatomy.
• Must be receptive to future role development to allow further improvement and expansion.
• Intravenous Injection Certificate is desirable. If not, a willingness to undertake this training is required.
• To be competent in the use of accessory equipment such as oxygen and suction machines and appropriate resuscitation equipment.

Key results from the job holder

• To perform unsupervised radiography and MRI/CT scanning as required.
• The post holder will be required to perform a wide range of CT/MRI scanning techniques.
• To ensure high standards of image quality for conventional Radiography and CT/MRI.
• Exercise judgement, based on knowledge and experience to assess and interpret patient condition and amend technique /protocol from a range of alternatives.
• Ability to critically appraise the technical quality and diagnostic value of CT/MRI images and the need for further imaging before submission for reporting.
• To deputise for the Band 7 Radiographers and undertake specific leadership responsibilities as designated by them.
• To have a flexible approach to work and be willing to adapt to service needs as they arise.
• To participate in the standby rota for CT for the provision of unplanned sickness during the night, to enable service continuity by meeting relevant targets.
• To be responsible for the correct care of patients attending for diagnostic imaging.
• Is responsible for the radiation dose received by patients during their CT examination.
• Is responsible for MR Safety of staff, patients and visitors to the MRI Department.
• To act responsibly with regard to matters concerning radiation protection for staff and patients.
• To seek help from the Radiation Protection Supervisor when required. To follow the local rules at all times. To fully observe the Ionising Radiation (Medical Exposure) Regulation 2000
• To report all equipment faults.
• Conduct oneself in a professional manner.
• To be flexible to changes in service demands undertaking from a range of possibilities any combination of the following duties:

Intravenous Injections

Additional Managerial Responsibility

Site Moving and Handling Co-ordinator

RED DOT image interpretation

Quality Assurance involvement

Student Training / Assessing / NVQ Assessor

First Aider

Planning and Organisational Duties

• To plan and prioritise own workload, taking into account clinical and service needs.
• To be able to prioritise the workload of the department, responding to the needs of the service e.g. emergency/urgent patients.
• Ability to work under changing conditions as the need arises.
• To maintain quality control procedures.
• To co-ordinate department demands for portering services.
• To participate in an effective patient appointment system.
• To provide cover for colleagues as directed by the line manager.
• To become familiar with the location of departmental resources.

Communications and Key Working Relationships

• Must be able to show empathy & understanding to patients, who are terminally, or seriously ill.
• Needs to be able to communicate highly complex and sensitive information to all patients.
• Dealing with patients with barriers, to understanding using negotiation persuasion and reassurance to gain their co-operation.
• Negotiating with staff within the multidisciplinary team to arrange scans and ensure efficient workflow.
• To assist and offer advice to: clinicians, wards and departments on the practical application for IRMER 2000 and IRR99.
• To assist and offer advice to clinicians, wards and departments on the administration of the PACS system.

Responsibility for Finance

• Responsible for the safe use of the MRI/CT scanners and related equipment and for the safety of self and other users.
• Be responsible for the safe use of a variety of equipment within the radiology department.
• Ensure that best value and use of resources is maintained at all times

Responsibility for Human Resources

• Compliance with Trust Policies and Procedures, including the Code of Conduct.
• Ensure compliance with Mandatory training requirements in accordance with Trust Policy
• To support the department induction process for new work colleagues.
• To supervise junior members of the Trust in the performance of their duties.
• Responsible for entering information about radiology examinations into the Radiology Information System (RIS) and correcting/updating records where required.
• Ensure accurate records are kept on the RIS System in line with Medicines Management requirements. Responsibility for ensuring accurate data and images are displayed on the Picture Archive Communication Systems (PACS).
• Ensure accurate patient information is recorded on scans.
• Manage the storage and retrieval of CT/MRI scans from disk or PACS.
• To safeguard at all times confidentiality of information relating to patients and staff

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Responsibility for Teaching

• Recognise and accept responsibility for own personal development.
• Participate in a yearly individual performance review that will reflect both personal and service objectives.
• To be responsible for own CPD.
• To attend relevant courses and training where appropriate and share/cascade knowledge with Colleagues.
• To assist in the training of qualified members of staff in the use of the CT/MRI scanner including a comprehensive in-house training programme.
• To support the training and supervision of student radiographers.

Work Circumstances & on-call

• Works in the CT Department where high dose radiation examinations are carried out. There is an occasional need to be exposed to this hazard.
• Working within MRI scanner with associated magnetic field safety requirements
• Prolonged use of VDU screens.
• Required to perform CT standby duties in times of staff sickness. This will require lone working through the night performing emergency scans.
• Daily exposure to highly unpleasant working conditions eg. Bodily fluids, blood, urine, vomit, faeces and infections such as MRSA and CDT.
• Maintain knowledge of cross infection control procedures in order to be able to deal safely with hazardous substances and body fluids.

Physical Skills

• Have a high level of dexterity, correlation and sensory skills and a high level of co-ordination in order to do complex physical skills to manipulate patients safely for positioning and equipment with precision on a daily basis.
• To be able to demonstrate a high degree of physical co-ordination in order to be able to use
• keyboard skills to manipulate images and for data entry.
• Have a high visual skill for imaging interpretation
• A high degree of hand to eye co-ordination required for undertaking intravenous injections
• Frequent pushing /pulling of patients in chairs and beds /trolleys.
• Frequent pushing /pulling of x-ray equipment and automatic injectors in CT/MRI.
• Frequent lifting of coils in MRI Dept.
• Frequent manual handling of patients with and without the use of mechanical aids

Mental/Emotional effort

• • Frequent daily requirement for intense concentration.
  • Frequent exposure to highly distressing emotional circumstances, dealing with terminally ill and seriously injured patients and their relatives.
  • Occasional exposure to children who are terminally ill or seriously injured.
  • Frequent exposure to patients with cognitive impairment, special needs and mental illness.
  • Occasional exposure to aggressive behaviour from patients

Person Specification

Knowledge

Essential

• Up to date knowledge of current issues/new techniques/developments in CT/MRI
• Completion of In-House CT and/or MRI Training programme.
• A good knowledge of cross-sectional anatomy, pathology and CT/MRI scanning protocols.
• IR(ME)R
• Knowledge of Health and Safety / MRI Safety Basic Life Support

Skills

Essential

• Essential to complete formal qualification in I.V. Injections
• Able to work within and supervise a small team.
• Ability to take the lead when senior colleagues are absent.
• Ability to work under pressure.
• Problem solving skills.
• Negotiation skills.
• Good leadership skills.
• Good analytical/judgement skills.
• Good communications/interpersonal skills
• Able to organise and prioritise own workload.
• A high level of CT and/or MRI scanning skills and post processing skills.
• Good Computer and I.T. skills

Desirable

• IV cannulation qualification

Experience

Essential

• Experience of an extensive range of CT and/or MRI procedures
• Recent NHS experience
• Evidence of ongoing CPD incorporating current advances in CT/MRI

Desirable

• Experience of performing IV Injections/cannulations

Qualifications

Essential

• DCR (R) OR BSc in Radiology
• Registered with the HPC

Additional

Essential

• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
• Ability to participate in the CT standby service for the provision of unplanned sickness during the night
• Hardworking and conscientious
• Team worker
• Reliable
• Motivated

Desirable

• To participate in 24/7 working with a flexible shift pattern, including weekends and nights across multiple sites to adapt to the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary, Wigan Lane, Wigan, WN1 2NN

Wigan Lane

Wigan

WN1 2NN

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

• Work as part of a designated clinical team, providing individualised patient focused carewhilst in the peri- operative environment.
• Support moving and handling, correct patient positioning, assess pressure areas and skinintegrity, documenting findings in a timely manner within the patient records.
• At the direction of the Registered / medical staff, participate fully in the delivery of plannedcare, applying and evaluating agreed clinical skills to ensure a seamless patient journeythrough the operating department.
• To act as a circulating member of the theatre team, following policies and procedures, forthe counting, recording and checking of swabs, needles and instruments in conjunctionwith the registered practitioner.
• Support registered theatre practitioners in the preparation and use of technical equipment required prior and during operative procedures.
• Ensuring patient safety by maintaining a sterile field for operating procedures.
• Recognise and respond appropriately to urgent and emergencysituations.
• Participate in the transfer and escort of patients with a registered practitioner.
• Be aware of the patients needs emotional, social, physical, and cultural. Respectprivacy, dignity, and beliefs. Act in a way that supports equality and diversity.
• To undertake clinical interventions, i.e. basic clinical observations in order to assess apatients NEWS status, 12 lead ECG, Bladder scanning, cannulation & phlebotomy, asdirected by a registered practitioner, following successful completion of relevant training and competency based assessment. This is not a prescriptive list, rather an indication asto the level of clinical intervention that may be required.
• Maintain full compliance with allocated mandatory training.
• Maintain own level of competence and ongoing CPD.
• Undertake specific training for onward development of the role

• Contribute to the development of services and ensure the effective and efficient use ofresources
• Demonstrate good understanding of principles of consent. Ensure valid consent isavailable and documented prior to undertaking of any clinical procedures
• Participate in audit activities undertaken in area of practice.Postholders are expected to work independently regarding routine, delegated tasks,following established good practice and refer to non-routine tasks appropriately.
• Assist with the preparation, identification, recording and dispatch of specimens from thetheatre unit.
• Ensure that the pharmacy stock items including controlled drugs are received and storedin accordance with COSHH and Trust guidance; any in balance in stock is reported to thesenior registered practitioner on duty as soon as it is identified.
• Assist in maintaining and monitoring cleaning standards within the clinical areas ensuringgeneral fixtures/fitting and specialist equipment are cleaned in accordance with guidelines
• To participate in the management of supplies ensuring the theatre unit has sufficient levelsof all essential supplies to meet the service demands.
• Receive and dispatch sterile supplies ensuring relevant schedules are completed
• Assist with the collection of blood and blood products

• Participate in the assessment of health care needs through the completion and interpretation of assessment tools and PARS documentation if allocated to the post anaesthetic care unit (PACU)
• Work collaboratively with others in the theatre environment and beyond, to ensure that patients needs are met and contribute to effective lines of communication between medical, registrants, and administrative staff
• The service users come from a variety of cultural backgrounds and the Senior Healthcare
• Assistant will be expected to communicate effectively with all patients and families effectively.
• Provide general non-clinical advice, information and guidance to patients, relatives and visitors
• Communicate effectively with dignity and respect to all patients, relatives and others considering potential barriers to understanding.
• Have knowledge and demonstrate appropriate use of communication tools (verbal and nonverbal) to gain informed consent with patients where there may be barriers to effective communication e.g., loss of hearing, altered perception, expressive and receptive dysphasia, pain, fear this is not an exhaustive list.
• To participate in assessment of capacity, working alongside registered practitioners to gain valid consent, whilst working within a legal framework, particularly with patients who lack capacity to consent to treatment.
• To ensure that documentation is completed in accordance with Trust and departmental requirements.
• Assist in receiving and providing handover, demonstrating clear effective communication.
• Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
• Contribute to a culture where all staff feel safe to raise their concerns [and that] speaking up about what these are is a normal part of their routine.
• Communicate effectively with other departments within the Trust, as well as outside agencies, as required.
• Provide and receive sensitive information regarding the patients medical condition.
• Develop own skills and knowledge and contribute to development of others.
• Assist in the orientation of new staff with regards to specific areas.
• Regularly attend workplace and staff engagement meetings and contribute positively to discussions about the improvement of care.
• Report any concern regarding patient care to the registrant in charge of patients care.
• Assist registered personnel in carrying out last offices, in compliance with the Trust policy
• To participate in bone donation and retrieval process and ensure compliance with protocols and documentation
• Collect correct prostheses /replacement implants from implant room, as directed by scrub practitioner
• Act as bone link for theatre to allocate and collect bone matter and bone grafts, ligaments and tissue for procedures from the bone bank following the designated competency-based training

• Participate in ensuring effective use of all financial resources in providing and delivering aneffective service
• Exercise personal duty of care in the safe use and storage of equipment
• Be environmentally aware and prudent in use of resources and energy

Demonstrate compliance with the Trusts policies, procedures, values and standards ofbehaviour

Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfila proactive role towards the management of risk in all of their actions. This entails the riskassessment of all situations, the taking of appropriate actions and reporting of all incidents,near misses and hazards, and a statutory duty of care for their own personal safety and thatof others who may be affected by their acts or omissions.

• The post holder will promote life-long learning through the use of appropriate coaching, teaching and assessment in practice by:
• Contributing to the provision of a positive learning environment, sharing individual knowledge with other staff.
• Act as a role model and participate in the support during training of staff new to post.
• Accept responsibility for self-up dating and awareness of changes in unit-based equipment particularly regarding the maintenance of specialist equipment and its decontamination/sterilisation processes.
• Participate in the appraisal process and have a personal development plan structured to both individual needs & that of the post.
• Demonstrate commitment to personal development through work-based programmes to enhance personal knowledge and skill.
• Support those developments, which contribute to the achievement of departmental, team and individual goals.
• Attend annual mandatory training updates in compliance with Trust policy
• Undertake link trainer role for theatre staff such as moving and handling, bone bank, buddy for T-Level or work experience learners.

Person Specification

Experience

Essential

• Significant experience of working within the perioperative environment
• Ability to manage risk and escalate concern
• Ability to work in a multi-professional team.
• Ability to work under indirect supervision.
• Ability to support new colleagues and visitors

Qualifications

Essential

• GCSE Maths & English or equivalent
• Level 3 Diploma in Peri-operative care or equivalent qualification/experience
• Completion of in-house Theatre Assistant competencies
• Evidence of continued development.

Skills

Essential

• Able to effectively plan, manage and organise elements of own workload and time.
• Ability to coordinate an area of responsibility such as clinical audit, cascade/link training to colleagues.
• Ability to anticipate and plan patient or service needs to support registered practitioners
• Ability to undertake extended clinical duties appropriate to competence and area of practice.
• Contribute to the ongoing assessment, planning and implementation of patient care
• Demonstrate the promotion of equality, diversity and rights of others
• Ability to complete patient records in accordance with policies and procedures.
• Ability to implement of health and safety, infection prevention and control strategies relevant to role/environment.
• Accurate numeracy and literacy skills.
• Ability to work in challenging situations.

Knowledge

Essential

• Understanding of baseline clinical observations and recognise deviation.
• Understanding of sterility and safety within theatre.
• Basic understanding of contemporary NHS aims and objectives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Wrightington Hospital

Hall Lane

Wigan

WN6 9EP

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Duties and Responsibilities

Employee Relations Support

Provide first-line HR advice to managers and employees on routine employee relations matters.

Manage a caseload of straightforward cases including:

• Sickness absence management.
• Flexible working requests.
• Minor conduct and capability concerns.
• Attendance management processes.
• Support HR Advisors with disciplinary, grievance, capability and dignity at work cases.
• Review case documentation to ensure compliance with organisational policies and procedures.
• Assist managers in preparing for formal meetings and hearings.
• Attend formal meetings to provide procedural advice and note-taking support where required.
• Draft correspondence, outcome letters and meeting documentation for review by HR Manager.
• Ensure all case records are maintained accurately and confidentially.

HR Advisory Service

• Respond to general HR queries from managers and employees.
• Interpret and explain HR policies, procedures and terms and conditions of employment.
• Provide advice on workforce policies and employment processes within defined parameters.
• Signpost complex, high-risk or contentious issues to HR Advisors or HR Manager.
• Promote consistent application of HR policies across the organisation

Supporting Attendance and Wellbeing

• Support managers with sickness absence monitoring and management processes.
• Assist in the preparation of management information relating to absence trends and workforce metrics.
• Provide advice on organisational wellbeing initiatives and relevant policies.
• Support referrals and processes associated with occupational health recommendations.

Training and Development

• Support delivery of HR briefings, workshops and manager training sessions.
• Assist in the development of guidance notes and management resources.
• Contribute to continuous improvement initiatives within the HR Advisory Team.
• Maintain up-to-date knowledge of employment legislation and NHS workforce developments.

Service Improvement

• Identify opportunities to improve HR processes and customer experience.
• Contribute to HR projects and workforce initiatives as required.
• Participate in team meetings and service development activities.

Responsibility for Policy and Service Development

• Contribute suggestions for improving HR processes and procedures.
• Support implementation of new workforce policies and guidance.
• Provide feedback to senior colleagues regarding operational issues impacting service delivery.

Communications and Relationships

The postholder will establish and maintain effective working relationships with:

• Managers and supervisors.
• Employees.
• Trade Union representatives.
• HR colleagues.
• Occupational Health services.
• Recruitment teams.
• Payroll services.
• External agencies where appropriate.

Person Specification

Qualifications

Essential

• GCSE in mathematics and English (Grades A-C) or equivalent or NVQ 3 standard in relevant subject

Desirable

• Sound knowledge of employment law and employee relations procedures
• Attainment of, or working towards relevant qualifications e.g. CIPD or equivalent HR experience

Experience

Essential

• Experience of working within an HR or people management environment.
• Experience of providing advice to managers or staff.
• Experience of handling confidential information.
• Experience of administrative case management and record keeping.
• Experience of working to deadlines and managing competing priorities.

Desirable

• NHS HR experience.
• Experience supporting attendance management.
• Experience supporting employee relations casework.
• Experience of workforce information systems (e.g. ESR).

Skills

Essential

• Strong written and verbal communication skills.
• Ability to build effective working relationships.
• Good organisational and administrative skills.
• Ability to analyse information and identify key issues.
• Proficient IT skills including Microsoft Office applications.
• Ability to maintain confidentiality and professionalism.

Desirable

• Report Writing Skills

Knowledge

Essential

• Understanding of HR principles and practices.
• Understanding of confidentiality and data protection requirements.
• Awareness of sickness absence management processes.
• Understanding of equality, diversity and inclusion principles.

Additional

Essential

• Professional and approachable manner. Commitment to continuous learning and development.
• Resilient and able to work under pressure.
• Demonstrates integrity and sound judgement.
• Commitment to NHS values and behaviours.
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Buckingham Row, Brick Kiln Lane, Wigan, WN1 1XX

Human Resources Department

Wigan

WN1 1XX

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Divisional Leadership & Operational Management

Provide visible leadership for all services within the Division, ensuring operational effectiveness and safe delivery of care.

Work in partnership with medical and nursing leads to drive a culture of accountability, improvement, and collaboration.

Ensure divisional teams are supported and empowered to achieve high standards of performance and patient care.

Performance

Ensure divisional delivery of national and local standards including ED, RTT, diagnostics, and cancer performance targets as applicable to the Division.

Lead divisional improvement programmes to address underperformance and ensure sustainable compliance with standards.

Oversee divisional capacity planning and service demand management to maintain safe, effective, and timely access to care.

Governance and Risk

Ensure divisional compliance with governance, risk management, and quality frameworks.

Maintain divisional risk registers, ensuring risks are assessed, mitigated, and escalated as appropriate.

Promote a culture of learning, safety, and continuous improvement across the Division.

Finance and Resources

Ensure that divisional workforce is continually developed and competent to undertake required roles.

Provide line management to the Directorate Management Team and ensure effective management of services.

Develop integrated workforce plans (medical and non-medical) aligned with the Service and Financial Frameworks, addressing recruitment, retention, and supply challenges.

Ensure all areas are safe and appropriately staffed, liaising with senior colleagues for professional leadership support where required.

Oversee organisational change and working practice changes in partnership with HR, ensuring compliance with the Trusts Job Security and Change Policy.

Ensure full compliance with appraisal, mandatory training, and other HR performance indicators, incorporating these within divisional objectives. Agree consultant job plans and appraisals with the DMD, Clinical Directors and Directorate Managers, ensuring engagement of doctors and clinical professionals in planning and managing services.

Ensure all staff in the Division have an up-to-date Personal Development Review and Plan reflecting both core training and CPD requirements.

Manage HR policies within the Division, including disciplinary, capability, and grievance, ensuring issues are managed fairly and consistently.

Ensure robust systems are in place to identify and address poor performance and conduct, and ensure grievances and whistleblowing are handled in line with Trust policy.

Promote flexible working practices that comply with the Working Time Directive and balance individual staff preferences with service needs.

Ensure effective use of financial resources, budget management, delivery of cost improvement programmes, and sustainability of divisional services.

Communications and Relationships

Develop and maintain strong working relationships with divisional leaders, corporate colleagues, clinicians, and external partners.

Represent the Division at Trust-wide forums and in external meetings with commissioners and partner organisations.

Promote effective communication across divisional teams to ensure staff are engaged and informed about key priorities.

Person Specification

Qualifications

Essential

• Degree of equivalent professional Qualification
• Postgraduate qualification at Master's degree level or equivalent experience
• PRINCE 2 qualification or equivalent
• Evidence of recent and relevant professional CPD
• Evidence of further study in areas such as leadership, project management or related areas

Desirable

• Higher level management qualification

Experience

Essential

• Significant, demonstrable experience of senior operational management including responsibility for service development
• Experience of developing joint and collaborative working with local partners including other NHS Trusts, voluntary organisations and the Local Authority
• Senior level involvement in major projects and experience of professional leadership of services
• Experience of working with multi-disciplinary teams and achieving key service improvement outcomes in a challenging environment
• Experience of staff development and performance management of multiple service areas with delivery of associated outcome improvements
• Experience of successfully producing business cases
• Experience of budgetary managment
• Experience of managing change within a health care environment
• Experience of Elective Care

Skills

Essential

• Excellent communication skills, with the ability to lead discussion and negotiation with staff at all levels and across multiple disciplines and organisations
• Ability to interpret and communicate highly sensitive and complex issues from multiple sources both orally and in writing with authority and credibility to key stakeholders
• Ability to prioritise and meet pressing deadlines
• Ability to make difficult decisions and communicate these decisions to key stakeholders in a manner that ensures maximum 'buy in' to support key objective delivery
• Strong analytical skills and the ability to consider the wider picture
• Data manipulation and data analysis skills.
• Excellent interpersonal skills with the ability to motivate, influence and persuade staff and clinicians, including those for whom the post holder does not have direct line management responsibility
• Political awareness and an understanding of local and national agendas.
• Ability to hold professionals & peers to account
• Ability to present highly complex, emotive information clearly and openly with staff
• Ability to persuade Board and senior managers of the respective merits of different options, innovations and new opportunities

Knowledge

Essential

• Excellent insight and working knowledge of current health policy
• Extensive knowledge of specialist directorate areas acquired via formal training and professional experience
• Good IT skills with evidence of the ability to access and use complex health related data
• Proficient skills in the use of MS Office - Excel, Access, Word & PowerPoint
• Knowledge of data security and confidentiality issues

Additional

Essential

• Communicate with confidence and accuracy
• Ability to make calm, rational decisions in the face of adversity
• Ability to facilitate cross site working
• Ability to work flexibly
• Negotiation & persuasion skills
• Ability to effectively prioritise, delegate and escalate with clear rationale and purpose

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary

Wigan Lane

Wigan

WN1 2NN

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for someone who would like to join our high performing, skilled and adaptable team, who provide a comprehensive service to Endoscopy Units, Operating Theatres, Wards across both the Royal Albert Edward Infirmary & Leigh sites.

This is a vital service that is a major link in the health care chain.

The technician will be expected to undergo all aspects of the training provided, which is geared to equip them with the technical knowledge, skills and understanding to carry out the wide range of tasks within the ERU, which requires a high degree of numeracy, record keeping ability and attention to detail.

If you proceed to interview stage, please take the opportunity to discuss further with the Recruiting Manager.

Candidates will be required to show the interview panel their original certificates.

We may close the advertisement earlier depending on the volume of applications received.

• To work in accordance with ERU Policy, Standard Operating Procedures and Quality Management System to meet JAG (external) accreditation.
• To reprocess reusable flexible endoscopes, manually wash, disinfect, reprocess, check, dispatch to user and track in a controlled environment.
• Under limited supervision by the Team Leader meet the demands of the Departments workload whilst consistently achieving high quality standards which will be measured by in-process checks.
• To operate decontamination equipment and carry out routine tests daily/weekly, in accordance with the Planned Preventative Maintenance Schedules, National Quality Standards and Guidance.
• To undertake duties consistent with the responsibility of the grade and needs of the service.
• The daily documentation of work production.
• To maintain the cleanliness of work areas sinks trolleys and other equipment, in line with the units standard operating procedures.

Person Specification

Qualifications

Essential

• Minimum education to GCSE level qualifications including English and Maths or demonstrate equivalent experience

Experience

Essential

• No previous experience required as full training will be provided.

Desirable

• Healthcare/industry experience in health and safety and hygiene.
• Working within a Quality system and Standard Operating Procedures.

Skills

Essential

• Ability to work as part of a team.
• Ability to communicate with colleagues and service users on both routine and complex matters.
• Ability to work accurately under pressure.
• A working knowledge of keyboard, typing and computer skills.

Desirable

• Ability to absorb and retain knowledge.
• Ability to work to Standard Operating Procedures.
• Understanding of achieving departmental Key Performance Indicators (KPI's) / deadlines

Additional

Essential

• Team worker
• Flexible.
• Professional manner always.
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.

Desirable

• Knowledge of working with Endoscope Washer Disinfectors

Knowledge

Desirable

• Basic knowledge of COSHH
• Basic knowledge of Infection Control

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Royal Albert Edward Infirmary / Leigh Infirmary

Wigan Lane / The Avenue

Wigan / Leigh

WN1 2NN

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)