Job summary

NOTE: We are not able to provide visa sponsorship for this position

Church Street Surgery is seeking a motivated and experienced Practice Nurse to work 23 hours per week. This role is responsible for delivering a range of nursing assessments and providing high-quality care and treatment in line with practice policies and protocols, working collaboratively with GPs and the wider team.

The successful candidate will demonstrate a commitment to improving patient care standards and actively contribute to identifying and addressing the health needs of our practice population. Chronic Disease Management is a key component of the role, alongside mentoring and supporting our Health Care Assistants, ensuring a cohesive and skilled nursing workforce.

We are looking for someone who is clinically confident, a strong communicator, and passionate about delivering excellent primary care services.

Main duties of the job

• Undertake wound care/ management/dressing techniques. Leg ulcer management, dopplers and compression bandaging.
• Administer adult and paediatric injections under an individualised prescription or Patient Group Direction, ensuring safe storage, rotation and disposal of vaccines and drugs.
• Provide an adult and childhood immunisation service working to Patient Group Directions - following appropriate training if required.
• Apply infection control measures when collecting and handling of laboratory specimens, disposing of waste materials, dealing with blood and body fluids spillages and report and treat sharps injuries.
• Undertake first aid and management of emergencies, e.g., burns, haemorrhage, hypo/hyperglycaemic emergencies/asthma attacks.
• Apply infection control measures when collecting and handling of laboratory specimens, disposing of waste materials, dealing with blood and body fluids spillages and report and treat sharps injuries.

About us

Wyre Forest Health Partnership (WFHP) is a successful and ambitious health partnership, working at scale to deliver high-quality, innovative patient care through a valued, skilled, and respected multidisciplinary team.

Since its formation in December 2014, WFHP has operated as a single partnership across five surgeries. Serving approximately 72,000 patients, we are at the forefront of primary care delivery, with a workforce of around 300 employees, including 50 GPs. Our scale enables us to develop strong leadership, effective management structures, and innovative ways of working that support both patients and staff.

We are committed to continuous improvement and have a strong quality improvement culture, constantly seeking opportunities to enhance patient outcomes, service delivery, and staff experience.

WFHP is also committed to supporting the NHS ambition to achieve net zero greenhouse gas emissions. We actively encourage all staff to take an interest in sustainability and to incorporate environmentally responsible practices into their roles, helping to create a greener and more sustainable healthcare system for the future.

Job summary

The Wyre Forest Health Partnership is looking for a proactive and organised Deputy Business Services Manager to join our team at Bewdley Medical Centre. This is an exciting opportunity to coordinate our central clinical services and support high-quality primary care across WFHP.

Working closely with the Business Services Director and clinical leads, you will help ensure our services are well organised and responsive. The role includes planning internal GP locums, Extended Access, physiotherapy, our frailty team and visiting services, alongside day-to-day management and support for employees.

We are looking for someone confident managing people, organised and able to work across operational and financial priorities. You will work with clinical and non-clinical colleagues and build strong relationships.

Please note, we are unable to offer Skilled Worker visa sponsorship for this role.

We value our team and invest in their well-being, professional growth and job satisfaction. Benefits include:

• Generous Annual Leave 5 weeks plus bank holidays.
• NHS Pension Scheme Access to the NHS defined benefit pension scheme.
• Performance-Related Pay & Bonuses Rewarding hard work.
• Career Progression & Training Sponsorships, apprenticeships and training.
• Cycle to Work Scheme Tax-efficient bike scheme.
• Paid Maternity & Paternity Leave Enhanced leave after 24 months.
• Team Events & Christmas Parties Including our Christmas party.

Main duties of the job

• Coordinate and administer delegated areas of the Business Services operation, including Extended Access planning and scheduling, internal locum GP planning and deployment, and our cross-organisation visiting teams.
• Report to the Business Services Director and clinical leads to support the delivery of clinical services across our sites.
• Provide day-to-day supervision and support for employees, including clinicians and other members of multidisciplinary and matrix teams.
• Oversee the organisation and workflow of central clinical services, ensuring they operate safely, efficiently and effectively.
• Support employee lifecycle activities, including recruitment, annual leave planning, appraisals and sickness absence processes, as appropriate.
• Support the delivery of an outstanding patient experience across central clinical services, including responding to and managing patient complaints and escalating where appropriate.
• Work collaboratively with site and deputy site managers to ensure effective coordination between central services and individual practices.
• Ensure accurate and timely information is maintained for pay, rotas, scheduling, clinical templates and employee records.
• Take responsibility for collecting the information required and completing and returning the monthly ICB return for areas in which you have responsbility (eg Frailty).
• Provide support and guidance to clinical colleagues, acting as an appropriate escalation point when required.

About us

Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a skilled. valued and respected team.

WFHP has been operating since December 2014 as a single Partnership, working across five surgeries. We operate at scale and are at the forefront of primary care delivery, with the management structure and scale to support a large primary care workforce and around 73,000 patients. We have a strong quality improvement ethic and are always looking to improve.

Our teams work collaboratively across our practices, with central services playing an increasingly important role in how we organise and deliver care. This role is therefore an opportunity to make a real difference to how our clinical services operate day to day, while helping to create the conditions for our employees to thrive and deliver their best work.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.

Job summary

The Wyre Forest Health Partnership is looking for a proactive and organised DocMan Team Leader to join our team at Bewdley Medical Centre. This is an opportunity to combine hands-on document management with supervision and leadership of our DocMan team.

Around 70% of your time will be spent processing clinical documentation, including filing letters, coding patient records and updating information, with around 30% focused on supervising and supporting the team. You will help ensure our documentation management service is accurate and timely, supporting safe patient care.

Reporting to the Business Services Manager, you will coordinate workload, rotas and annual leave, monitor activity and help ensure workforce capacity is used effectively. Cross-site working may be required.

Please note, we are unable to offer Skilled Worker visa sponsorship for this role.

We value our team and invest in their well-being, growth and job satisfaction. Benefits include:

• Generous Annual Leave - 5 weeks plus bank holidays.
• NHS Pension Scheme - Access to the NHS defined benefit pension scheme.
• Performance-Related Pay & Bonuses - Recognising hard work.
• Career Progression & Training - Paid sponsorships, apprenticeships and training.
• Cycle to Work Scheme - Tax-efficient bike scheme.
• Enhanced Parental Leave - Enhanced maternity and paternity leave after 24 months.
• Team Events - Regular social events and an annual Christmas party.

Main duties of the job

• Supervise and support the DocMan team, providing day-to-day leadership, guidance and organisation.
• Process clinical documentation, including filing letters into electronic patient records, coding information and updating records accurately.
• Action requests contained within documentation relating to patient care and notify relevant staff or organisations when required.
• Maintain a strong understanding of DocMan processes, EMIS, recalls, coding and reporting requirements, including QOF.
• Monitor team activity, workload and operational demand, proactively redeploying staff where work is required.
• Organise rotas, scheduling, overtime and annual leave to ensure appropriate workforce capacity.
• Monitor individual and team KPIs, undertaking audits and providing reports where required.
• Support employee lifecycle activities for direct reports, including holiday planning, appraisals and sickness absence processes, escalating matters where appropriate.
• Deliver an effective cross-site documentation management service and support financial and workforce objectives.
• Promote an outstanding patient experience and ensure privacy, dignity, equality and individual rights are respected at all times.

About us

Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a skilled, valued and respected team.

WFHP has been operating since December 2014 as a single Partnership, working across five surgeries. We operate at scale and are at the forefront of primary care delivery, with the management structure and scale to support a large primary care workforce and around 73,000 patients. We have a strong quality improvement ethic and are always looking to improve.

Our teams work collaboratively across our practices, with central services playing an increasingly important role in how we organise and deliver care. This role is therefore an opportunity to make a real difference to how our clinical services operate day to day, while helping to create the conditions for our employees to thrive and deliver their best work.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

£27,375 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working, Compressed hours

Reference number

A3309-26-0046

Job locations

Bewdley Medical Centre

Dog Lane

BEWDLEY

Worcestershire

DY12 2EF

United Kingdom

Job description

Job responsibilities

• Administrate and supervise the DocMan team, providing day-to-day leadership, guidance and support to Document Management Administrators.
• This is a supervisory role with an anticipated split of approximately 70% direct DocMan processing and 30% leadership and supervision. The post holder will therefore be expected to undertake hands-on document management alongside their supervisory responsibilities.
• File clinical letters accurately into patients' electronic records and code patient records following receipt of hospital and other clinical correspondence.
• Action requests contained within documentation relating to patient care and notify relevant staff and organisations following receipt of information from external organisations.
• Maintain a strong understanding of patient record systems, DocMan workflows, recalls, coding and reporting requirements, including QOF.
• Understand the impact of accurate clinical and non-clinical data input and ensure documentation is processed safely, accurately and within agreed timescales.
• Monitor and review team activity, operational demand and workforce capacity, proactively redeploying employees to where work is required.
• Ensure individual and team KPIs are achieved and undertake audits and reporting as required.
• Directly administer the workflow and organisation of the DocMan team, including day-to-day supervision, scheduling, rota management and overtime booking.
• Complete appropriate employee lifecycle activities for direct reports, including holiday planning and, where delegated, appraisals and sickness absence meetings. Provide information and documentation for matters requiring escalation.
• Work with the Business Services Manager to deliver documentation management services across sites and support financial objectives, including monitoring direct costs and understanding pay and workforce requirements.
• Support employee wellbeing and contribute to a positive team culture, including monitoring and responding to staff feedback.
• Act in accordance with WFHP's purpose, values and principles, including Care, Commitment and Sustainability.
• Maintain confidentiality and ensure the equality, diversity, rights, privacy and dignity of patients, carers and colleagues are respected at all times.
• Undertake other duties commensurate with the level of responsibility and purpose of the role.

Job description Job responsibilities Administrate and supervise the DocMan team, providing day-to-day leadership, guidance and support to Document Management Administrators.This is a supervisory role with an anticipated split of approximately 70% direct DocMan processing and 30% leadership and supervision. The post holder will therefore be expected to undertake hands-on document management alongside their supervisory responsibilities.File clinical letters accurately into patients' electronic records and code patient records following receipt of hospital and other clinical correspondence.Action requests contained within documentation relating to patient care and notify relevant staff and organisations following receipt of information from external organisations.Maintain a strong understanding of patient record systems, DocMan workflows, recalls, coding and reporting requirements, including QOF.Understand the impact of accurate clinical and non-clinical data input and ensure documentation is processed safely, accurately and within agreed timescales.Monitor and review team activity, operational demand and workforce capacity, proactively redeploying employees to where work is required.Ensure individual and team KPIs are achieved and undertake audits and reporting as required.Directly administer the workflow and organisation of the DocMan team, including day-to-day supervision, scheduling, rota management and overtime booking.Complete appropriate employee lifecycle activities for direct reports, including holiday planning and, where delegated, appraisals and sickness absence meetings. Provide information and documentation for matters requiring escalation.Work with the Business Services Manager to deliver documentation management services across sites and support financial objectives, including monitoring direct costs and understanding pay and workforce requirements.Support employee wellbeing and contribute to a positive team culture, including monitoring and responding to staff feedback.Act in accordance with WFHP's purpose, values and principles, including Care, Commitment and Sustainability.Maintain confidentiality and ensure the equality, diversity, rights, privacy and dignity of patients, carers and colleagues are respected at all times.Undertake other duties commensurate with the level of responsibility and purpose of the role.

Person Specification

Experience

Essential

• Ability to lead, mentor and support a diverse administrative team.
• Strong organisational skills and ability to prioritise workload.
• Proactive, reliable and adaptable approach.
• Commitment to providing an accurate, timely and high-quality service to patients and colleagues.
• Commitment to WFHP's values of Care, Commitment and Integrity.

Personal Attributes

Essential

• Commitment to providing a first-class service to patients.
• Team player.
• Flexible and adaptable.

Desirable

• Ability to travel to other sites within WFHP.

Qualifications

Essential

• Educated to GCSE level (or equivalent), including Maths and English.

Desirable

• Relevant administrative, healthcare or management qualification.
• Training or qualification in EMIS, clinical coding or medical administration.

Person Specification Experience Essential Ability to lead, mentor and support a diverse administrative team. Strong organisational skills and ability to prioritise workload. Proactive, reliable and adaptable approach. Commitment to providing an accurate, timely and high-quality service to patients and colleagues. Commitment to WFHP's values of Care, Commitment and Integrity. Personal Attributes Essential Commitment to providing a first-class service to patients. Team player. Flexible and adaptable. Desirable Ability to travel to other sites within WFHP. Qualifications Essential Educated to GCSE level (or equivalent), including Maths and English. Desirable Relevant administrative, healthcare or management qualification. Training or qualification in EMIS, clinical coding or medical administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wyre Forest Health Partnership

Address

Bewdley Medical Centre

Dog Lane

BEWDLEY

Worcestershire

DY12 2EF

United Kingdom

Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

Wyre Forest Health Partnership

Address

Bewdley Medical Centre

Dog Lane

BEWDLEY

Worcestershire

DY12 2EF

United Kingdom

Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)

Job summary

The Wyre Forest Health Partnership is looking for a creative, proactive and highly organised Executive Support Assistant to join our team. This is a varied and exciting role supporting our Managing Director, Directors, Executive Team and GP Partners, while playing a key role in how we communicate with our people, patients and local community.

We are looking for someone who is digitally confident, full of ideas and able to turn information into clear, engaging communications. You will help coordinate internal and external communications, marketing, social media, patient and PPG engagement, community events and communications campaigns, as well as providing high-quality executive support.

You could be helping to communicate a new service to our Partners, coordinate a staff town hall, promote a great achievement by one of our teams, support a flu or childhood immunisation campaign, or find a new way to reach young parents online. No two days will be the same.

You will need excellent organisational skills, strong written and verbal communication, a high level of digital literacy and the confidence to work with senior leaders, Partners, patients and external stakeholders.

This role is based at Bewdley Medical Centre, with cross-site working required. Part-time and job-share applicants are welcome.We would also consider a funded Level 4 or Level 6 (BA Degree) apprenticeship for the right candidate, with salary and terms of employment appropriate to the apprenticeship level.

Main duties of the job

This is a varied role combining executive support, communications, marketing, PR and engagement. Key duties will include:

• Providing proactive executive support to the Managing Director, Directors, Executive Team and GP Partners, including diary management, meeting coordination, agendas, papers, notes and actions.
• Coordinating internal communications, marketing activity, PR, briefings and updates for employees and Partners.
• Developing and coordinating communications, marketing and public awareness campaigns, including flu, COVID, blood pressure and childhood immunisation campaigns.
• Creating clear, engaging and accessible content for patients, employees, Partners and the wider community.
• Supporting social media, digital communications and PR activity, using innovative approaches and different platforms to reach our audiences.
• Coordinating PPG, patient and community engagement, including town halls, information sessions and local events.
• Maintaining a communications, marketing, PR and events calendar and coordinating senior leaders to support planned activity.
• Promoting WFHP achievements, good news stories and the contribution of our teams, identifying opportunities for positive external coverage.
• Working with local stakeholders, including Wyre Forest organisations, local government, Public Health and community partners.
• Identifying opportunities to improve how WFHP communicates, promotes its services and builds its profile, bringing forward new ideas to get important messages across.

About us

Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.

WFHP has been operating since December 2014 as a single Partnership, working across five surgeries. We operate at scale and are at the forefront of primary care delivery, with the management structure and scale to support a large primary care workforce and around 73,000 patients. We have a strong quality improvement ethic and are always looking to improve.

Our teams work collaboratively across our practices, with central services playing an increasingly important role in how we organise and deliver care. This role is therefore an opportunity to make a real difference to how our clinical services operate day to day, while helping to create the conditions for our employees to thrive and deliver their best work.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.

Job summary

The Wyre Forest Health Partnership is looking for a dedicated and proactive Medical Secretary to join our friendly and supportive team. This is a fantastic opportunity to play a vital role in a busy healthcare environment ensuring our services run smoothly while delivering support to both patients and healthcare professionals.

We are looking for someone with strong attention to detail and excellent organisational skills to provide comprehensive administrative support to our GPs.

You will be based at one of our local practices and may be required to work collaboratively across sites as part of our wider team.

Please note, we are unable to offer Skilled Worker visa sponsorship for this role.

We value our team and invest in their well-being, professional growth, and job satisfaction. Our benefits package includes:

• Generous Annual Leave 5 weeks of holiday plus bank holidays from the start.
• NHS Pension Scheme- Access to the NHS defined benefit pension scheme.
• Performance-Related Pay & Bonuses- Recognising and rewarding hard work.
• Career Progression & Training- We support your development through paid sponsorship's, apprenticeships, and training programs in both clinical and non-clinical fields.
• Cycle to Work Scheme -Tax-efficient bike scheme.
• Paid Maternity & Paternity Leave -Enhanced parental leave after 24 months service.
• Team Events & Christmas Parties -We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.

Main duties of the job

• Provide accurate and efficient audio typing, copy typing, and word processing support for GPs and other healthcare professionals. This includes letters, reports, patient referrals, meeting minutes, memorandums, and other documents.
• Coordinate, schedule, and arrange meetings as needed. Attend meetings and produce clear and concise minutes.
• Maintain well-organised and secure filing systems, both electronic and paper-based, to ensure information is easily accessible.
• Accurately file patient records and correspondence into electronic medical records systems.
• Handle incoming and outgoing telephone calls professionally, relaying messages and responding to queries where appropriate.
• Assist with the collection and preparation of data, statistics, and reports when requested.
• Create and maintain administrative and clinical system templates.
• Manage the end-to-end referral process, ensuring efficiency and accuracy.

About us

Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team...

WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.

Job summary

As an HR Apprentice, you will work closely with the HR Director, gaining experience and guidance as you build your career in Human Resources. This apprenticeship provides a structured learning path, equipping you with the knowledge, skills, and practical experience needed to become a confident HR professional.

This is a generalist role, offering exposure to all aspects of the HR function, including medical staffing, HR administration, and compliance. You will play an integral part in supporting key HR processes while developing a solid foundation in HR best practices.

The successful candidate will be based at our Bewdley Medical Centre and will be enrolled in a CIPD-accredited Level 3 or 5 HR Apprenticeship Programme, combining academic study with real-world HR experience.

About Us

Wyre Forest Health Partnership (WFHP) is a large GP partnership serving the Wyre Forest area, with five practices across Kidderminster and the surrounding locations, caring for 73,000 patients.

Join Us!

If you are passionate about people, eager to develop a career in HR, and looking for an opportunity to work in primary care while making a meaningful impact, wed love to hear from you!

Main duties of the job

We are looking for an enthusiastic and dedicated HR Apprentice to join our small, supportive team and gain hands-on experience while working towards a CIPD qualification.

As a HR Apprentice, youl'l play a key role in supporting the entire employee life-cycle from recruitment and on-boarding to career development and compliance. You'll work closely with managers to implement a staff bank and support both medical and administrative staffing processes.

This role is a fantastic opportunity to gain practical HR experience, develop essential skills, and contribute to an organisation that values its people

PLEASE NOTE: You need to hold a valid Right to Work in the UK, unfortunately we are unable to support sponsorship visas.

About us

Wyre Forest Health Partnership:one successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.

WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.

Job summary

NOTE: We are not able to offer visa sponsorship for this role.

Are you looking for a fast-paced, people-focused role where you can make a real difference? Church Street Surgeryis looking for a Receptionist to join our dynamic team for 37 hours per week

This is an opportunity to be at the heart of a busy healthcare environment, helping to keep things running smoothly while providing excellent service to patients and healthcare professionals alike.

Employee Benefits

We value our team and invest in their well-being, professional growth, and job satisfaction. Our benefits package includes:

• Generous Annual Leave - 5 weeks of holiday plus bank holidays from the start.

• NHS Pension Scheme - Access to the NHS defined benefit pension scheme.

• Career Progression & Training - We support your development through paid sponsorship's, apprenticeships, and training programs in both clinical and non-clinical fields. Progression routes are available into clinical fields such as healthcare assistant and nursing roles along with non-clinical practice management roles.

• Cycle to Work Scheme - Tax-efficient bike scheme.

• Paid Maternity & Paternity Leave - Enhanced parental leave after 24 months service.

• Team Events & Christmas Parties - We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.

Main duties of the job

Our reception teams are responsible for busy back of house call centres. A significant part of this role will include working as part of the reception team in the sites back of house reception call centre.

• Acting as the first point of contact for patients and visitors, ensuring a professional and friendly welcome.
• Managing appointment bookings, cancellations, and patient registrations.
• Handling phone calls and directing enquiries to the right team members.
• Supporting clinicians by handling medical reports and administration.
• Maintaining a well-organized reception area.
• Opening and closing the premises securely.

About us

Wyre Forest Health Partnership (WFHP) www.wyreforesthealthpartnership.co.uk

Wyre Forest Health Partnership is a thriving, forward-thinking organisation, delivering high-quality and innovative patient care at scale. Our valuescare, commitment, and integrityare at the heart of everything we do.

Established in December 2014, WFHP operates as a single partnership across five GP surgeries and medical centres. We provide care for approximately 73,000 patients and support a dedicated team of around 250 healthcare professionals, including 60 GPs. Our scale and integrated structure allow us to offer resilient, modern primary care with robust clinical and operational support.

We are committed to continuous improvement, constantly evolving to enhance the patient experience and streamline our services.

Sustainability is also a key priority. In line with the NHSs goal of achieving net zero greenhouse gas emissions, WFHP is actively working to reduce our environmental impact. We encourage every new team member to support this mission by embedding sustainable practices into their daily work.

Learn more at www.wyreforesthealthpartnership.co.uk.

Job summary

Make a Real Difference to Local People

Are you passionate about tackling deprivation, improving wellbeing and helping people navigate financial hardship?

Wyre Forest Health Partnership & WFNIPs is seeking an enthusiastic and experienced Financial Resilience Coordinator to join our Neighbourhood Outreach Team.

This is an exciting new role working across primary care, community services and the voluntary sector to help residents experiencing financial pressures, debt, deprivation, social isolation and the wider impacts of the cost-of-living crisis.

Working closely with Social Prescribers, GP practices, local authorities and community organisations, you will provide practical support that helps people stabilise immediate financial difficulties and build longer-term financial resilience. The role directly supports the ambitions of the Worcestershire Crisis and Resilience Fund, which focuses on crisis prevention, financial resilience and stronger community support networks.

You will provide direct casework, advocacy and practical support rather than simple signposting, helping individuals access the services and resources they need to improve their financial wellbeing. This reflects the identified need for hands-on support, warm handovers and ongoing case management.

Main duties of the job

About the Role

You will be embedded within our Neighbourhood Outreach Coordinator Team and work alongside social prescribing and community wellbeing services to identify and support residents who may be experiencing:

• Financial hardship
• Debt concerns
• Benefit issues
• Fuel poverty
• Housing-related financial difficulties
• Social isolation linked to financial pressures
• Barriers to accessing advice and support

You will provide direct casework, advocacy and practical support rather than simple signposting, helping individuals access the services and resources they need to improve their financial wellbeing. This reflects the identified need for hands-on support, warm handovers and ongoing case management.

About us

Wyre Forest Health Partnership:one successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.

WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.

WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.