Job description

Job responsibilities

The post holder will be responsible for providing clinic administration and reception support for the Bolton Community Mental Health Team. This will include receiving and greeting service users and their carers into clinic areas whilst recording the service users attendance and clinical outcome on the Electronic Patient Record (EPR), along with other administrative duties commensurate to the grade.

The post holder will be interactive with the general public, nursing, medical staff, professionals and other Trust administrative and clerical staff and will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient reception and quality service to all users.

The reception services opening hours are at present 09:00am to 17:00pm, Monday to Friday. A flexible approach to working is essential.

In order to meet the needs of the Trust services you may be required, from time to time, to work outside of your normal area of work to cover absence/sickness. The Trust reserves the right to changes your normal area of work to any other location within the Bolton Trust services.

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person Specification

Education/Qualificayions

Essential

• GCSE Maths and English
• Abilitiy to use Microsoft Packages effectively (including Teams)

Desirable

• Prior experience of using word processing

Experience

Essential

• Ability to communicate effectively
• Ability to use office equipment
• Able to take messages competently and convey them accurately to relevant person

Desirable

• Experience of working in a busy office/clerical environment
• Contact with service users

Knowledge

Essential

• Good understanding of need for confidentiality
• Willingness to develop

Desirable

• oUnderstanding of Mental Health services and individuals with complex Mental Health needs.

Work related circumstances

Essential

• Ability to work at different bases.
• Sensitive to the needs of service users.

Desirable

• Adaptable to new systems/processes
• Ability to work flexibly to accommodate changing service needs.

Skills and Abilities

Essential

• Effective time management skills.
• The ability to prioritise and plan conflicting and complex work demands.
• Outstanding communication skills.

Desirable

• Advanced keyboard skills/Touch typist.
• Understanding of EPR systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Bentley House

Weston Street

Bolton

BL3 2RR

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Qualifications

Registered Nurse/ Midwife / BSC/1st degree (health related) or equivalent

Qualification/training and experience in specialty

Evidence of ongoing professional development

Neonatal Life support NLS

Experience

Significant proven Neonatal qualification and intensive care experience

Knowledge and Awareness

Aware of own limitations

The Mid Yorkshire Hospitals NHS Trusts Values and Behaviours

Skills and Abilities

Lead, influence and motivate others.

Demonstrate innovation in practice.

Demonstrate a high level of personal and Professional autonomy and an understanding of professional accountability.

Incorporate high-quality evidence in Neonatal care

Develop and maintain positive working relationships.

Personal attributes

Develop and maintain positive working relationships.

Person Specification

Qualifications

Essential

• Please click 'apply now' to view the full person specification (there is no obligation to submit an application).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Wakefield

West Yorkshire

WF1 4DG

United Kingdom

Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Staff benefits

Pay Enhancements 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Person Specification

Experience

Essential

• Office Experience

Desirable

• Working in NHS experience

Knowledge

Essential

• Use of Microsoft Office

Desirable

• Knowledge of patient systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Hexagon Tower

Crumsall Vale

manchester

M9 8GQ

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme

• Blue Light Card Discounts

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Person Specification

Skills

Essential

• Good communication skills
• Desire to work in a mental health hospital environment

Desirable

• Domestic/Housekeeping experience
• Previously used cleaning equipment

Skills

Essential

• Willingness to learn new skills
• To be able to work as a team or independently

Desirable

• To be able to work shifts
• Awareness of national cleaning standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Moorside Unit

Davyhulme

Trafford

M41 5SL

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please read attached Job Description and Person Specification for full details of the role.

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person Specification

Qualifications

Essential

• RMN and evidence of significant professional development OR CSS/CQSW/Dip SW or equivalent Social Worker training and experience OR Occupational Therapist

Desirable

• Trained supervisor
• Teaching qualification
• Management/leadership qualification

Experience

Essential

• Significant post qualifying experience of working within community mental health settings, working with individuals experiencing severe and enduring mental illness.
• Experience of working in a supervisory capacity

Desirable

• Experience of managing a multidisciplinary service or function
• Experience of service development and quality improvement
• Experience of working within the Core Fidelity model for HBTs

Knowledge & Skills

Essential

• A knowledge of the Home-Based Treatment Service Model of intervention and its effectiveness
• Sound knowledge of the factors involved in the development of poor mental health and key features of relapse prevention
• Ability to organise, prioritise and monitor own and others' workload
• Ability to implement and maintain good standards of professional practice to ensure a quality and efficient service
• The ability to promote good staff care by creating a supportive environment, which contains workload management, supervision, staff development and training opportunities

Desirable

• Knowledge of service monitoring and evaluation

Other

Essential

• A willingness to be flexible, proactive and to undertake duties which may fall outside traditional professional boundaries
• Post holder will be required to participate in an on-call system
• There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role
• Committed to improving mental health services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Atherleigh Park

Stott Lane

Wigan

WN7 1YN

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:

Medical Receptionist/Administrator

Reports to:

Practice Manager

Hours:

Full time position available (hours on rota basis between 8am to 6.30pm as per contract of employment)

Job summary:

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, online or on the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team where needed.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Duties and responsibilities:

The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior GP or your Supervisor dependent on current and evolving practice workload and staffing levels:

Knowledge and use of EMIS web

Processing and issuing of prescriptions within standard timeframes as per practice policy

Maintaining and monitoring the practice appointment system

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing income (and outgoing) mail using Workflow

Taking messages and passing on information

Admin duties including scanning, read coding, completing tasks and summarising patient medical records

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

Filing and retrieving of paperwork

Clearing and restocking consultation rooms as required

Monitoring of fridge temperatures

Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, and photocopying

Keeping patient areas tidy and free from obstructions and clutter

Being polite and helpful to patients and colleagues at all times ensuring that you provide good customer service and make a good impression

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• Essential criteria Good customer service, the ability to work as part of a team, ability to maintain confidentiality whilst handling sensitive information and basis IT skills.

Desirable

• Desirable criteria Experience of working in a GP practice, reception /Administration experience in an NHS setting and knowledge of EMIS Web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

GP Practice Riverside

Address

Riverside Centre For Health

Park Street

Liverpool

L8 6QP

United Kingdom

Employer's website

https://www.firtreemc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• Midlands Partnership University NHS Foundation Trust.
• North Staffordshire Combined Healthcare NHS Trust.
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
• Staffordshire and Stoke-on-Trent Integrated Care Board.

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to this role, we would love to learn more about you and would encourage you to apply. Training is provided on our Trusts systems, eg our clinical system RIO.

For further information regarding this role, please see attached the Job Description and Person Specification.

Check out the videos below showcasing why you should grow your career here with us at MPFT:

Why Work for Mental Health Services at MPFT - YouTube

Development and Progression Within Mental Health Services at MPFT - YouTube

What we can offer

• An opportunity to start your career in the NHS
• Training on our clinical and Trust systems
• Individually tailored induction/training in post plus shadowing colleagues
• Competitive annual leave commencing at 27 days plus bank holidays and rising to 29 days after 5 years and 33 days after 10 years.
• Qualification options such as NVQs
• Regular 1-to-1 supervisions and appraisals with your manager
• Joining the NHS pension scheme
• Support services such as occupational health and wellbeing services
• NHS discounts such as Blue Light Card option

What We Are Looking For

We are seeking someone who:

• Has excellent communication and interpersonal skills. A strong customer focus and a professional approach, liaising with a range of healthcare professionals.
• Is highly organised with excellent attention to detail, good grammar and written skills.
• Has effective time management and can prioritise competing demands, manging their workload independently.
• Has strong computer and keyboard skills.
• Enjoys working collaboratively within a multidisciplinary team.
• Is enthusiastic, adaptable and committed to delivering high-quality administrative support.
• Has experience using Microsoft Office applications and electronic patient record systems (experience of RiO would be advantageous).

Why Join Us?

This role offers the opportunity to be at the heart of a busy liaison psychiatry service where no two days are the same. You will become an integral member of a friendly, supportive and dedicated team, making a real difference to the experience and care of patients accessing mental health services within the hospital setting.

If you are a proactive administrator who thrives in a fast-paced environment and enjoys building positive working relationships, we would love to hear from you.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI, you must state this in your application.

Please note, this advert may close early dependent on the number of applicants received.

Person Specification

Qualifications & Training

Essential

• NVQ 3 in Business Admin, finance, customer care or relevant experience
• Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence

Experience

Essential

• Previous secretarial / administrative experience
• A good understanding of office procedures
• Working as part of a team
• Manage and prioritise own workload

Desirable

• Previous experience of working within the NHS
• Experience of using RiO or a patient clinical system.

Skills & Knowledge

Essential

• Good written and verbal communication skills
• Excellent typing skills and ability to transcribe from audio with precision and speed
• Work on own initiative and as part of a team
• Proficient in the use of Office Package (i.e. Outlook, Word, PowerPoint, Excel etc.)

Desirable

• Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Queen's Hospital

Burton upon Trent

DE13 0RB

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Check out the videos below showcasing why you should grow your career here with us at MPFT:

Why Work for Mental Health Services at MPFT - YouTube

Development and Progression Within Mental Health Services at MPFT - YouTube

What is it like to be a Healthcare Support Worker within Mental Health Services at MPFT - YouTube

We provide inpatient facilities for working age adults with acute mental health problems and we are looking for caring, compassionate individual to work within our acute service who are committed to providing high quality care and treatment to our patients. Working in an acute environment can be challenging, but with the right team, positive attitude and resilience we are rising to the challenge and reaping the reward of being able to support people during their most difficult times.

With you in our team, we will empower you to work innovatively, showing a commitment to providing compassionate care and a strong desire to improve the patients experience. You will be able to apply the philosophies of engagement, recovery and positive care in your work with your patients.

This role will require you to work in shift patterns covering 24/7.

Person Specification

Qualifications

Essential

• Level 2 Diploma in Health and Social Care OR NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
• Demonstrable knowledge and experience as outlined below

Experience

Essential

• Experience of working as part of a team and delivering a customer focused service.

Desirable

• Experience of working with people with Mental Health needs as a member of a multi-disciplinary team
• Experience of being a service user or carer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

The Redwoods centre

somerby drive

Shrewsbury

SY3 8DS

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Make decisions on the suitability of new referrals, identifying the most suitable service for the patient

Assess and support people with a common mental health problem in the self-management of their recovery.

Undertake patient-centred interviews to identify areas where the person wishes to see change and make an accurate assessment of risk to self and others

Provide a range of information and support using evidence based high-volume low-intensity psychological treatments

Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach

Prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.

This exciting role has been developed to support patient care and NHS service delivery. It is for this reason that the training and salary are being supported with public funds and we would ask you to apply to only one Trust and one Higher Education Institution (HEI).

A detailed job description and personal specification listing necessary qualifications are attached.

Please ensure your supporting statement provides detailed evidence of how you meet the criteria on the personal specification. Please also state your locality preference.

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Person Specification

Qualifications

Essential

• A degree in a relevant subject or equivalent (e.g., Registered Nurses and AHPs). OR 2 Advanced Level GCEs (A-C) or equivalent (e.g., B-tec, GNVQ, NVQ Level 3 and 4).

Experience

Essential

• Significant experience working with adults who have experienced a mental health problem (a minimum of 12 months experience would be expected) OR 3 years part-time voluntary experience with an established charity (such as MIND, Samaritans) offering interventions to people experiencing common mental health issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Burton on Trent and Seisdon

Burton on Trent and Seisdon

DE14 1EG

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

**Please refer to the attached Job Description and Person Specification, in summary:**

Key responsibilities within this role:1. Work within limitations and escalate to H&J practitioner as appropriate.2. To seek support and guidance from H&J practitioner where necessary.3. Provide an embedded service in police custody suites, working within legislation requirements, such as PACE (1984).4. Work as part of a team with the freedom to work independently, particularly in relation to providing advice to service users, carers, and professionals who contact the service.5. Liaise with other agencies as required dependant on the individuals presentation, work closely with other agencies, such Custody Health Care Professionals, and community agencies.6. Be accountable for aspects of own clinical practice. 7. Ensure that those aspects of service, delivered as part of remit, meet local quality standards.8. Ensure that the dignity and respect of individuals is maintained.9. To maintain effective communication between health, social care and criminal justice agencies, individuals, relatives, carers and the multi-disciplinary team, enabling better identification and responses to provide effective outcomes.10. Communicating and recording information accurately, sensitively and appropriately for use by criminal justice agencies (i.e. police systems) to inform the decision making process.11. Promoting effective communication with people who are troubled or distressed.12. Working collaboratively across teams, agencies and organisational boundaries to ensure the delivery of an integrated service through effective communication.13. Maintaining excellent communication with individuals regarding their health and social care needs liaising with carers and professionals as required.14. Actively seek support and supervision to maintain safe practice and facilitate robust decision making.

Person Specification

Qualifications

Essential

• NVQ Level 3 Health & Social Care (or willingness to work towards) or equivalent experience.
• The post holder will require additional vetting by partner agencies; this includes Police Vetting and / or Prison Clearance.

Desirable

• Training in Supporting / Mentoring / coaching.

Experience

Essential

• Experience of working with a range of vulnerabilities which may include mental health, physical health, learning disabilities, abuse, addiction and social issues.
• Experience of working with a range of statutory, non-statutory agencies.

Desirable

• Experience and/or sound knowledge of the Criminal Justice System.
• Experience of working in a community based setting.
• Experience of implementing personalised care plans or rehabilitation plans.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Telford/Kidderminster Magistrates Court (Primarily Telford)

Telford

TF3 4HX

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

In accordance with the current access model, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion Making professional, autonomous decisions in relation to presenting problems Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness Developing care plans for health in consultation with patients and in line with current practice disease management protocols Recording clear and contemporaneous consultation notes to agreed standards Collecting data for audit purposes Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Person Specification

Qualifications

Essential

• Essential criteria
• Bachelor's degree in medicine (MBBS) or surgery (BMBS) that has been recognised by the General Medical Council (GMC).

Desirable

• Desirable criteria
• Experience of using Emis Web

Experience

Essential

• Ability to provide quality care Good interpersonal and communication skills Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety Attending training and events organised by the practice or other agencies, where appropriate.

Desirable

• Contributing to evaluation/ audit and clinical standard setting within the Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bousfield Health Centre

Address

Westminster Road

Liverpool

L4 4PP

United Kingdom

Employer's website

https://www.bousfieldhealthcentre.nhs.uk/# (Opens in a new tab)

Job description

Job responsibilities

Working with service users referred to Health & Justice and the individuals carers, helping to promote self-determination, choice and autonomy. To effectively establish a therapeutic relationship with service users and relatives / carer. Responsible for participating in the setting of quality standards, including the auditing, monitoring and reviewing of practice in line with current clinical guidance practice and policy. Assess patient's individual care needs, agree and refer on to appropriate agency. Involve the individual in the planning and prioritisation of their activity where possible. Provide short term intervention to encourage individual to engage with services and attending their initial appointments. Complete and contribute, where appropriate to robust risk assessments and risk management plans. Deliver and promote positive risk taking, where appropriate, to improve quality of life and maximise occupational performance/independence. Maintain an effective reporting system by observing and reporting verbally and in writing on patient conditions.

Person Specification

Qualifications & Training

Essential

• Competent in literacy and numeracy.
• Basic knowledge of physical / mental condition and rehabilitation.
• Computer Literacy.
• Experience working with individuals with a complex range of health and social care needs

Desirable

• NVQ Level 2 Health & Social Care or equivalent of.
• Training in Support/Mentoring
• Adult/Child Safeguarding Training

Experience

Essential

• Experience working with individuals with a complex range of health and social care needs.
• Experience and/or sound knowledge of the Criminal Justice System.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Worcestershire Outreach/Reconnect

26 Church Street

Kidderminster

DY10 2AR

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For this role you must be a qualified Education Mental Health Practitioner & have obtained the relevant EMHP Post Graduate Diploma qualification following the completion of a CYP IAPT approved training in Evidence-Based Psychological Treatment for Children & Young People (C&Y IAPT).

For further information relating to this position please refer to the attached job description and person specification.

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Person Specification

Qualifcations & Training

Essential

• Successful completion of the HEE commissioned 1yr 'Education Mental Health Practitioner' course.

Desirable

• A further relevant degree qualification
• Teaching qualification.
• Youth Mental Health First Aid trained.

Experience

Essential

• Experience of working with children and young people, their families and others.
• Experience of working and liaising with a wide variety of agencies and stakeholders.
• Experience of working with children and young people who have social, emotional and/or behavioural difficulties.
• Experience of working with anxiety disorders.
• Experience of working with affective (mood) disorders.
• Experience of the delivery of specific therapeutic interventions to children, young people or their families (e.g. CBT, solution focused brief therapy).

Desirable

• Experience of working with children and their families in a healthcare setting.
• Experience of working with children and their families in an education setting.
• Experience of monitoring and recording outcome measures for children's emotional wellbeing.
• Experience of navigating complex social systems and environments, who may have conflicting priorities or agendas.
• Experience of working with looked after children.
• Experience of working with other vulnerable groups.

Skills

Essential

• Ability to carry out 1:1 therapeutic mental health interventions with children & families.
• Ability to conduct group parenting programmes.
• Ability to work within educational settings to increase mental health awareness within the staff group
• Ability to conduct mental health assessments of children and young people.

Desirable

• Knowledge of the functional operation of specialist CAMHS teams.

Personal Attributes

Essential

• Ability to personally manage a sensitive, traumatic and potentially emotionally distressing caseload.
• Excellent oral and written communication skills.
• Able to travel to meet the requirements of the post.
• Excellent time management and organisational skills.

Desirable

• Proven commitment to continuous professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Cross Street Clinic

Cross Street

Burton-upon-Trent

DE14 1EG

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for a detailed outline of the role and main responsibilities, along with detailed Person Specification.

Person Specification

Qualifications

Essential

• Post graduate doctoral level training in Clinical or Counselling Psychology as accredited by the BPS. Registered as a Practitioner Psychologist with the Health and Care Professions Council (HCPC)
• Post-doctoral training or supervised experience in a specialised area of psychological practice.

Desirable

• Further specialist training and experience in physical health psychology, in particular pain services

Experience

Essential

• Experience of working as a qualified Clinical or Counselling Psychologist
• Experience of working with a wide variety of client groups, presenting with a full range of severity across outpatient, community, primary care, inpatient and residential settings.

Desirable

• Experience of working as a Psychologist in a physical health setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Robert Jones and Agnes Hunt Orthopaedic Hospital

Twympath Lane

Oswestry, Shropshire,

SY10 7AG

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• To ensure that where blood samples need to be sent off for analysis, they are delivered to the nearest site in time for that days collection.
• To report any concerns with regard to patients or colleagues to the senior registered nurse for that area.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• Establishing good working relationships with all Trust staff.
• To print off own blood requests using the ICE system.

This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential.

Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and other phlebotomists. You must demonstrate that you can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multi-disciplinary team.

IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player.

A full Job Description / Person Specification can be found in the attached documents.

Person Specification

Qualification

Essential

• GCSEs grade C or above in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

Desirable

• Experience of working within a care setting
• Phlebotomy experience training

Communication

Essential

• Good interpersonal skills
• Able to communicate effectively using the English Language

Experience

Essential

• Experience of dealing face to face with members of the public

Desirable

• Experience of working within a care setting
• Phlebotomy experience training
• Administrative experience

Personal, people, development

Essential

• Ability to manage stressful situations
• Be a team player
• Responds positively to change

Personal attributes, behaviour

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people
• Able to prioritise

Other

Essential

• Must hold a full and valid driving licence
• Access to a vehicle to travel to patients in the community

Skills, Abilities Knowledge

Essential

• Experience of working with the general public
• Able to communicate effectively in written and verbal English Language Good interpersonal skills
• Highly motivated
• Able to provide high standards of care
• Tact and diplomacy
• Empathy and sensitivity
• Ability to use own initiative
• Good observational and reporting skills
• Ability to manage stressful situations
• A team player
• Work flexibly to accommodate patient/service needs
• Good basic IT/standard keyboard skills

Desirable

• Knowledge of SystmOne
• Aware of issues in community and health care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Kelling Hospital/Fakenham Medical Practice

Kelling Hospital

Kelling

NR25 6QA

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Take responsibility for assessing, planning, implementing and evaluating neonatal nursing care on a shift by shift basis consistent with evidence based practice for babies and their families within the special care, high dependency and intensive care nursery, ensuring that fundamental needs for individual babies and parents are met and that care is evaluated and care plans are up to date and relevant.

2. Ensure the safe dispensation of drugs, within Trust and NMC guidelines and maintain knowledge of side effects and other contra-indications.

3. Maintain clinical skills and competencies ensuring ability to meet the needs of the patient.

4. Co-ordinate the effective admission, transfer and discharge of individual children in line with Trust policy.

5. Discuss options and support parents in making informed choice in their plan of care e.g. feeding methods, audiology checks, blood transfusion, and new-born screening programme.

6. Adhere to the Trusts safeguarding policies and procedures and ensure that knowledge and practise enables children to be safeguarded.

7. Promote the importance of the modification of the environment, taking into account the individual developmental needs of the infant e.g. positioning and minimal handling of very low birth weight babies.

8. Work with all members of the team to participate and respond to suggestions and complaints, evaluate patient and carers experience of the service, liaise with the sister in charge, make recommendations and develop the service within the clinical area, implementing agreed actions to improve services.

9. Actively participate in link roles providing verbal and written updates to the team.

10. Promote and actively participate in the Trust and Childrens Services Nursing Strategy

11. Participate in the development of a programme of continuing education for all staff within the team. Act as a mentor to new staff and students and provide a suitable learning environment and provide educational and developmental opportunities, supporting staff in achieving professional competencies and knowledge and ensuring practice within the unit is evidence based.

12. Demonstrate a professional approach to work and act in accordance with Trust Policies and the NMC Code of Professional conduct.

Further details can be found on the attached Job Description

Person Specification

Qualifications

Essential

• Current NMC registration
• Willingness to undertake Neonatal qualification if not already held
• RCN degree/diploma level

Desirable

• FLAP or equivalent
• Neonatal experience
• Level 3 safeguarding children

Experience

Essential

• NHS/UK experience as a Nurse or student
• Basic understanding of important aspects of caring for babies
• Understanding of family centred care

Desirable

• participation in audit and research

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description and person specification for full details including main responsibilities.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Person Specification

Knowledge and Experience

Essential

• Experience in an administrative or customer service role
• Experience working with systems and data entry
• Experience handling confidential information

Desirable

• Experience in a HR or recruitment environment
• Experience supporting onboarding or compliance processes
• Experience in a healthcare or regulated environment

Skills and Abilities

Essential

• Strong administrative and organisational skills
• High level of attention to detail
• Ability to follow processes and procedures accurately
• Good IT and systems skills
• Good communication and customer service skills
• Ability to manage routine tasks efficiently

Personal Attributes & Behaviours

Essential

• Acts as a role model for HUC values and behaviours
• Approachable and supportive
• Proactive and solutions-focused
• Collaborative and adaptable
• Ability to travel across HUC sites

Employer details

Employer name

HUC

Address

HUC Wide with Hybrid Working

Ambulance HQ, Ascots Lane

Hertfordshire

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Qualifications

Essential

• Valid registration with NMC or Professional Registration with Health Care Professionals Council
• Mentorship qualification or willingness to undertake mentorship training.

Other

Essential

• Ability to travel independently

Experience

Essential

• CPA implementation

Desirable

• Experience in appropriate area
• Has worked within an MDT setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northgate Hospital

Northgate Street

Great Yarmouth

NR30 1BU

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

Hanham Health is seeking an enthusiastic and committed Salaried GP to join our friendly, supportive and forward-thinking clinical team based at Almondsbury Surgery and Pilning Surgery in South Gloucestershire.

This is an excellent opportunity to join a large, successful training practice serving approximately 28,000 patients across four sites. We are committed to delivering high-quality patient care whilst supporting staff wellbeing, professional development and flexible ways of working.

We welcome applications from newly qualified GPs, experienced GPs, those returning to practice and clinicians seeking a portfolio career.

Main Duties of the Job

The successful candidate will:

• Deliver face-to-face and telephone consultations.
• Provide high-quality, patient-centred General Practice care.
• Undertake home visits when clinically appropriate.
• Manage clinical correspondence and workflow.
• Review and authorise prescriptions.
• Maintain accurate and contemporaneous clinical records.
• Work collaboratively within a multidisciplinary team.
• Participate in clinical governance, audit and quality improvement activities.
• Contribute to achievement of practice quality standards and service development.

About Us

Hanham Health is a well-established teaching and training practice operating across:

• Hanham Surgery
• Oldland Surgery
• Almondsbury Surgery
• Pilning Surgery

Our multidisciplinary team includes GPs, Advanced Nurse Practitioners, Practice Nurses, Clinical Pharmacists, Paramedics, First Contact Physiotherapists, Care Coordinators and experienced administrative staff.

We pride ourselves on maintaining a supportive team culture where collaboration, learning and innovation are actively encouraged.

What We Offer

• Competitive salary package.
• NHS Pension Scheme.
• Flexible working arrangements.
• Protected learning time.
• Regular clinical meetings and peer support.
• Strong educational environment within a training practice.
• Opportunities to develop specialist interests and portfolio careers.
• Modern digital systems including EMIS Web, Accurx and ANIMA.
• Dedicated administrative support to help reduce workload.

Practice Locations

Almondsbury Surgery

Sundays Hill

Bristol

BS32 4DS

Pilning Surgery

Northwick Road

Pilning

Bristol

BS35 4JF

For Further Information

For an informal discussion about the role, please contact:

Nicola Hudson

Email: [email protected]

Person Specification

Qualifications

Essential

• MBBS, MBChB or equivalent primary medical qualification.
• Full GMC registration with licence to practise.
• Inclusion on the NHS England Medical Performers List (or eligible for inclusion before commencement).
• Certificate of Completion of Training (CCT) in General Practice, CCT expected within 6 months of interview date, or equivalent route to GP registration (CEGPR).

Desirable

• MRCGP.
• Additional qualifications relevant to primary care.
• Evidence of specialist interests relevant to General Practice.

Experience

Essential

• Experience of working in General Practice or completion of GP Specialty Training.
• Ability to manage a broad range of acute and chronic medical conditions.
• Experience of working as part of a multidisciplinary team.
• Experience of maintaining accurate and contemporaneous clinical records.
• Understanding of clinical governance, safeguarding, quality improvement and risk management.
• Experience of using electronic patient record systems.
• Commitment to evidence-based practice and continuous professional development.

Desirable

• Experience of working within NHS primary care.
• Experience using EMIS Web.
• Experience of telephone consultations.
• Experience of teaching, mentoring or supervising trainees or students.
• Involvement in audit, quality improvement or service development projects.
• Experience in an area of specialist clinical interest.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hanham Health

Address

Almondsbury Surgery

Sundays Hill,

Bristol

BS32 4DS

United Kingdom

Employer's website

https://www.hanhamhealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

• To provide high quality, well prepared and presented food to patients and other personnel as directed.
• To tidy the kitchen and assist the cook throughout the day.
• To provide high standards of catering, using every opportunity to provide meals of a good visual and nutritional standard.
• To help prepare meals and snacks at the direction of other catering staff and nursing staff.
• To assist in the preparation of food, wash cutlery and dishes and tidy the kitchen, replace bins and ensure waste is disposed correctly.

Person Specification

Qualifications

Essential

• Basic food hygiene certificate

Desirable

• Good communication skills

Experience

Essential

• Experience in working in a kitchen

Desirable

• Experience in working in a hospital

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ellern Mede Group

Address

Rotherham

S60 3AZ

United Kingdom

Employer's website

https://www.ellernmede.org (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Good standard of education

Desirable

• NVQ Customer Service experience

Experience

Essential

• Previous customer service experience

Desirable

• Medical background ie GP Practice/Reception
• Experience working within the Medical Records Department

Skills

Essential

• Good communication skills
• Good telephone manner
• Ability to prioritise workload

Desirable

• Welsh Speaker

Knowledge

Essential

• Keyboard Skills/Computer Literacy

Personal Qualities

Essential

• Self Motivated
• Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

-Provide secretarial support for the practice to include timely and accurate preparation of patient referrals.

-Working closely with internal clinical and administrative staff to ensure optimal levels of patient care and timely follow up actions.

-Liaising with external services regarding receipt and progress of referrals

-Managing electronic referral lists, e.g. eRS and Advice and Guidance actions

-Updating patients, proactively and on request.

-Ensuring full compliance with information governance standards policies around confidentially and security of patient records.

-Complying with all mandatory training.

-Tasks and elements of the job description may be varied with changing needs of the practice and technologies.

Person Specification

Disclosure and Barring Service Check

Essential

• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

• - NHS clinical secretarial experience
• - Experience of working in a GP practice
• - IT / Microsoft Word/Excel etc
• - Referral processes and eRS

Desirable

• -Good computer skills
• -Good literacy and numeric skills
• -Fast and accurate typing
• -Excellent communication skills
• -Excellent organisational and self management skills
• -Ability to work on own initiative and as a team player
• -Excellent telephone manner & written English
• -Desire to learn
• -Able to work and communicate effectively others
• -Understanding of importance of patient care and confidentiality
• -Personable, friendly and respectful of patients and colleagues

Employer details

Employer name

The Street Lane Practice

Address

12 Devonshire Avenue

Leeds

LS8 1AY

United Kingdom

Employer's website

https://www.streetlanepractice.com/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the role and person specification, please refer to the supporting documents attached to this advert.

Person Specification

Experience

Essential

• Significant experience in a senior operational management role within a healthcare setting
• Proven track record of managing multidisciplinary teams
• Managing performance, including managing underperformance
• Degree in a relevant healthcare, management, or business discipline, or equivalent experience

Knowledge

Essential

• Sound knowledge of NHS policy, primary and urgent care landscape, and relevant regulatory frameworks
• Understanding of clinical governance, safeguarding, and risk management principles

Skills and Abilities

Essential

• Strong leadership and people management skills, able to motivate and develop teams
• Excellent verbal and written communication skills, able to influence at all levels
• Strong analytical skills, able to interpret data and performance information to drive decisions
• Effective problem-solving and decision-making under pressure
• Ability to manage competing priorities and work flexibly in a fast-paced environment

Other Requirements

Essential

• Flexibility to work across sites and occasionally outside core hours as service needs require
• Enhanced DBS check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

HUC HQ, Ascots Lane, Welwyn Garden City, AL7 4HL

The Old Ambulance Station

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and /or Knowledge

Essential

• Good general education (including English and Maths or willingness to achieve)
• Willingness to complete the Healthcare Science Level 3 apprenticeship
• Interest in healthcare science and patient care

Desirable

• Basic IT qualification or equivalent knowledge
• Awareness of healthcare environments

Experience

Essential

• Experience of working as part of a team

Desirable

• Experience in a healthcare, care, or customer service setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Singleton Hospital

Sketty Lane

Swansea

SA1 4QR

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Commercial development and opportunity pipeline

• Coordinate the development and management of ECCH's commercial development pipeline for core NHS and community healthcare services.
• Work with the Executive Commercial and Transformation Director to translate ECCH's strategic objectives into practical commercial development plans, opportunity assessments and partnership priorities.
• Identify, assess and progress opportunities that support ECCH's sustainability, strategic position, service quality, system impact and financial resilience.
• Ensure that commercial development activity is aligned with ECCH's strategy, operational capacity, clinical model, quality standards, workforce position and financial plans.
• Develop and maintain practical opportunity appraisal processes, including assessment of strategic fit, commissioner need, patient benefit, operational deliverability, financial impact, risks, dependencies and route to contract.
• Support operational teams to shape service development ideas into coherent propositions, including service models, activity assumptions, workforce requirements, performance measures and expected benefits.
• Maintain a strong understanding of local and national health policy, NHS commissioning priorities, community services strategy, neighbourhood models, integrated care priorities and the wider provider landscape.
• Provide commercial advice to operational and corporate colleagues on new service opportunities, contract growth, contract retention and partnership propositions.
• Ensure that commercial recommendations are informed by market intelligence, competitor analysis, commissioner priorities, population need, performance data and organisational capability.
• Support the Executive Commercial and Transformation Director in preparing reports, briefings and recommendations for the Senior Leadership Team, Board and relevant governance groups.

Operational interface and service development

• Work closely with operational directors, deputy directors, service leads and clinical teams to understand service pressures, performance issues, capacity constraints and development opportunities.
• Act as a bridge between operational services and commercial development activity, ensuring that operational insight informs opportunity assessment, pricing, bid development and commissioner discussions.
• Facilitate workshops and engagement sessions with operational and corporate teams to develop service models, test assumptions, map pathways and identify delivery requirements.
• Support operational teams to describe current and future service models in ways that are clear, evidence based and aligned to commissioner priorities.
• Work with Transformation colleagues to ensure that service redesign opportunities are properly developed, costed, planned and handed over for implementation where appropriate.
• Ensure that proposed opportunities do not create unfunded risk, unmanageable operational pressure or unrealistic delivery commitments.
• Promote a commercially aware culture across operational teams, supporting leaders to understand income, cost, value, quality, risk and contract expectations.
• Support performance improvement and service redesign by helping teams identify opportunities for more sustainable, efficient and effective models of care.

Commissioner interface, pricing and negotiation

• Act as a key ECCH interface with ICB colleagues and other commissioners in relation to new opportunities, service developments, contract variations, tender preparation and commercial discussions.
• Support the development of pricing models and commercial options for ECCH service opportunities, working closely with Finance, operational teams, Contracts and Procurement and the Executive Commercial and Transformation Director.
• Prepare pricing assumptions, activity analysis, workforce assumptions, risk assessments and options appraisals to inform commissioner discussions.
• Participate in commissioner discussions and negotiations as agreed, ensuring that ECCH's operational and commercial assumptions are clearly understood.
• Support the negotiation of contract values, service specifications, performance requirements, mobilisation requirements and delivery assumptions, within agreed governance and delegated authority arrangements.
• Ensure that proposed pricing and commercial positions are tested with appropriate internal stakeholders before external submission or discussion.
• Develop briefing materials, negotiation packs and options appraisals for senior leaders, setting out the commercial, operational, quality and financial implications of different courses of action.
• Escalate material pricing, contractual, financial, quality or operational risks to the Executive Commercial and Transformation Director and relevant governance groups.
• Ensure that opportunities are progressed through appropriate governance routes, including financial approval, quality review, risk assessment, contract review and executive sign-off.
• Support the development of commissioner relationships that are constructive, credible and focused on improving outcomes for patients and communities.

Bids, tenders and formal submissions

• Coordinate ECCH bids, tenders, expressions of interest and formal commissioner submissions relating to ECCH services.
• Establish and maintain practical bid management arrangements, including bid plans, timelines, document control, action logs, evidence requirements, review points and sign-off arrangements.
• Coordinate multidisciplinary input from operational, clinical, finance, quality, workforce, digital, transformation and corporate colleagues.
• Lead bid planning meetings and working groups, ensuring that roles, responsibilities, deadlines and review points are clear.
• Draft, edit and quality assure written submissions to ensure they are accurate, compelling, evidence based and aligned to commissioner requirements.
• Ensure that bid submissions clearly articulate ECCH's strengths, service model, outcomes, value proposition, partnership approach, mobilisation plan and risk management arrangements.
• Maintain a bid evidence library, including case studies, performance evidence, service models, quality improvement examples, patient outcomes, workforce data and partnership examples.
• Ensure that risks, dependencies and deliverability issues are identified early and either resolved or escalated through the agreed governance route.
• Coordinate clarification responses, presentation materials and supporting information during tender processes.
• Ensure that all submissions are reviewed and approved in line with ECCH governance requirements.
• Support post-submission review processes, including lessons learned, feedback analysis and improvement actions.

Partnership development

• Develop and maintain relationships with key partners where these relationships support ECCH's core service objectives, contract renewal priorities or wider community healthcare offer.
• Work with operational colleagues to identify partnership models that improve patient pathways, reduce duplication, support integration and strengthen ECCH's position within the local health and care system.
• Support the development of partnership proposals, memoranda of understanding, service models and collaborative bids where appropriate.
• Ensure that partnership opportunities are assessed for strategic value, operational fit, financial sustainability, governance requirements and reputational risk.
• Represent ECCH at relevant external meetings, working groups and partnership forums, ensuring that ECCH has a clear and constructive voice in discussions about service development and future commissioning opportunities.
• Maintain awareness of partner priorities, system pressures and emerging opportunities across the local health and care economy.
• Work with Communications colleagues where appropriate to ensure that ECCH's service offer, partnership role and organisational strengths are described clearly and consistently.

Leadership and management

• Provide direct line management to the Commercial Development Manager, including supervision, appraisal, objective setting, development planning and performance management.
• Support the development of the Commercial Development Manager's capability in opportunity appraisal, bid management, stakeholder engagement, business case development and project delivery.
• Allocate, oversee and quality assure commercial development work within the team, ensuring that priorities are clear and aligned to organisational objectives.
• Contribute to the development of commercial development systems, templates, processes and reporting arrangements.
• Build positive and productive working relationships across the Commercial, Transformation, Contracts and Procurement function.
• Support the development of commercial capability across the organisation by sharing knowledge, tools and approaches with operational and corporate colleagues.

Values and Signature behaviours

• All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
• Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
• Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Please note: Further specific duties and responsibilities can be found within the Job Description linked in this advert.

Person Specification

Qualifications

Essential

• Master's level qualification or equivalent experience of working in a similar role or clinical area.
• Educated to degree level or able to demonstrate equivalent senior experience in commercial development, healthcare management, commissioning, contract development, service development, transformation or a related field.
• Evidence of continuing professional development relevant to commercial development, healthcare leadership, commissioning, contracting, programme management or partnership working.
• Good awareness of local and national health policy, NHS commissioning priorities and integrated care system development.

Desirable

• Project or programme management qualification, such as APM, PRINCE2, MSP or equivalent experience.
• Business analysis, service redesign, improvement or change management qualification or equivalent experience.
• Commercial, procurement, finance, contract management or negotiation training.
• Knowledge of NHS Provider Selection Regime, NHS Standard Contract and NHS procurement or contracting processes.

Experience

Essential

• Significant experience in commercial development, business development, commissioning, contract development, service development or transformation within healthcare, social care, public services or a similarly complex environment.
• Experience of coordinating bids, tenders, expressions of interest, formal proposals or contract submissions.
• Experience of working with commissioners, system partners or senior external stakeholders.
• Experience of developing service propositions, business cases, options appraisals, pricing assumptions or commercial recommendations.
• Experience of working with operational and clinical teams to develop deliverable service models.
• Experience of managing complex projects or work programmes with multiple stakeholders, deadlines, risks and dependencies.
• Experience of analysing complex information and turning it into clear options, recommendations and written submissions.
• Experience of producing high quality reports, briefings, presentations and written submissions for senior stakeholders.
• Experience of line management, supervision, objective setting and staff development.
• Experience of working within a governance framework, including risk management, financial approval and executive decision making.

Desirable

• Experience of supporting a major NHS contract renewal, community services tender or large-scale healthcare procurement.
• Experience of working in a community healthcare provider organisation.
• Experience of NHS contract variation, service specification development or commissioner negotiation.
• Experience of partnership development across NHS, local authority, primary care, VCSE or independent sector organisations.
• Experience of mobilisation planning following successful bids or contract awards.
• Experience of developing evidence libraries, win themes, bid plans or organisational tender readiness programmes.

Additional Criteria

Essential

• Skills and Knowledge:
• Strong understanding of NHS commissioning, integrated care systems, community healthcare services and the wider health and care environment.
• Good commercial judgement, with the ability to assess opportunities for strategic fit, deliverability, risk, value and sustainability.
• Ability to work with senior stakeholders on complex and sensitive commercial, operational and service development issues.
• Ability to communicate complex commercial, operational and financial information clearly to a wide range of audiences.
• Excellent written communication skills, with the ability to produce accurate, persuasive and evidence based bid submissions, reports and business cases.
• Ability to coordinate multidisciplinary bid teams and draw together input from operational, clinical, finance, quality, workforce, digital, transformation and corporate colleagues.
• Strong project management skills, including planning, milestone management, risk management, dependency tracking and escalation.
• Ability to analyse complex data, performance information, financial assumptions and qualitative evidence.
• Ability to support the development of pricing assumptions and commercial propositions in collaboration with Finance and operational teams.
• Strong stakeholder management skills, including the ability to build trust, influence decision making and manage competing priorities.
• Ability to work at pace and maintain quality under pressure, particularly during tender deadlines or commissioner discussions.
• Ability to identify risks, test assumptions and challenge unrealistic proposals constructively.
• Understanding of governance, Information Governance, GDPR, equality, quality, safeguarding and risk management requirements.
• High level of attention to detail and accuracy.
• Confident presentation and facilitation skills.
• Ability to prioritise, delegate and manage a diverse workload.
• Personal Attributes:
• Credible, confident and able to build trust with internal and external stakeholders.
• Commercially minded while maintaining a strong commitment to public value, quality, safety and patient outcomes.
• Able to translate strategic intent into practical delivery plans.
• Collaborative and able to work effectively across professional, organisational and system boundaries.
• Persuasive, diplomatic and resilient.
• Able to operate with ambiguity, uncertainty and changing priorities.
• Able to challenge constructively and hold others to account.
• Highly organised, proactive and self motivated.
• Results focused, with the ability to see complex work through to completion.
• Calm and effective under pressure.
• Committed to developing others and building organisational capability.
• Willingness and ability to work across different sites and travel to alternative sites and across the community as required
• Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).

Desirable

• Skills and Knowledge:
• Detailed knowledge of NHS Provider Selection Regime and NHS Standard Contract requirements.
• Knowledge of local Norfolk and Suffolk health and care system priorities.
• Knowledge of community services, neighbourhood models, urgent community response, virtual wards, intermediate care, prevention and admission avoidance pathways.
• Understanding of value for money, cost improvement, productivity and benefits realisation.
• Knowledge of CRM systems, pipeline management tools or bid management systems.
• Understanding of service mobilisation, contract management and benefits realisation after contract award.
• Personal Attributes:
• Natural networker with an interest in partnership development across public, private and VCSE organisations.
• Strong sense of curiosity about service development, system improvement and future models of community healthcare.
• Confident working with both senior leaders and frontline operational teams.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)