Job summary

Accountable to ED Matrons/ Deputy Service General Manager / Head of Nursing The post holder will play a key role in supporting the nurse managers in providing high quality care. He / she will be prepared to work within the divisions as a Named Nurse, within a Team taking responsibility for assessing, planning, implementing and evaluating nursing care.

The post holder will be a clinically credible practitioner who can provide effective patient care in a range of clinical settings, having regard for relevant policies and the evidence base nursing.

The post holder will provide support and mentorship for students and junior nurses.

Main duties of the job

You will be responsible for assessing, planning, delivering and evaluating nursing care with opportunities to increase your skills, knowledge and experience. You must possess excellent interpersonal and organisational skills. We aim for our new team members to develop and take an active role in helping to make improvements on the unit and most importantly, to the care given to our patients.

Supported by the Practice Development team, you will receive a thorough induction and a tailored orientation programme, as well as a period of supernumerary practice. Continuing professional development and post-registration education is actively encouraged through the provision of in-house study days and courses at the local universities to help build your nursing career.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job description

Job responsibilities

Key Result Areas & Performance:

• Act as a Named Nurse within a Team taking responsibility, over an appropriate span of time, in conjunction with the Nurse in Charge and the multidisciplinary team, for the assessment, planning, implementation and evaluation of care from admission to discharge within the community.
• Be aware of current advances in clinical care and be able to facilitate the team members in implementation of evidence-based practice.
• Take an active role in the continuing development and use of protocols and standards for nursing care.
• Participate in evaluation, audit, and research of nursing care, and incorporate appropriate findings into practice.
• Actively work to promote health and prevent ill health in staff, patients and their relatives.
• Promote and maintain a safe and pleasant environment for patients, visitors, and colleagues.
• Check the readiness for use of emergency/special equipment and ensure all equipment in use, is in good working order.
• Have knowledge of recording relevant patient/nursing data on to computer.
• Ensure his/her own and junior staffs compliance with the NMC Guidelines for Records and Record Keeping (1998) in all settings.
• Accept responsibility for the administration, care, and custody of medicines, in accordance with legal requirements and NMC and Trust Guidelines on drug administration.
• Attend mandatory annual updates in fire training, basic life support and maintain knowledge of relevant policies.
• Have knowledge and understanding of all relevant Trust policies, including the Major Incident Plan, ensuring that junior colleagues are aware of such policies.
• Have knowledge of and adhere to relevant parts of national legislation, including Health and Safety at Work Act, COSHH Regulations, and Moving and Handling Regulations.
• Transport people and/or items safely and to time consistent with legislation, policies and procedures.
• Ensure all biomedical investigations and interventions are undertaken safely and in a timely manner, reporting and documenting results appropriately and in line with legislation, policies and procedures.

Work force

• Manage a group of patients, prioritising their needs in conjunction with those of the ward/department, to ensure safe and effective care.
• Manage the ward in the absence of senior staff, ensuring safe and effective patient care.
• Manage an area of responsibility as required within allocated resources.

Financial

• Have an understanding of ward/department budgets and how the division may become more cost-effective. Work within budgetary requirements whilst maintaining standards of care.
• Participate in the management of skill mix issues, stock control, and available resources.

Partnerships

• Take an active role in developing and maintaining effective communication with members of the interprofessional team, patients, and relatives about difficult matters in difficult situations.

General

• Participate in the orientation of new members of staff within their division. Attend relevant meetings and participate in discussions relating to the improvement of the service.
• Act as a change agent where necessary.
• Ensure all Trust Nursing policies and procedures are adhered to.
• Be aware of operational personnel issues relevant to the directorate including management of absence and sickness, disciplinary and recruitment matters.
• Where necessary, and with support, investigate the nursing aspect of complaints and clinical incidents, and initiate corrective actions.
• Ensure own continuing professional development and identify own Personal Development Plan.
• Participate in the clinical and educational development of other staff within the team.
• Act as a supervisor/ mentor for learners, and as preceptor for newly qualified registered nurses.
• Act as a clinical role model for all levels of staff.
• Encourage other staff to keep abreast of new developments and encourage the exchange of information, ideas and experiences.

Person Specification

Qualifications and Training

Essential

• 1st level registration NMC

Experience

Essential

• Able to formulate and verbalise views Able to anticipate and forward plan
• Excellent interpersonal skills, both verbal and written
• At least 9 months post registration experience

Desirable

• NHS Experience

Knowledge

Essential

• Able to work under pressure and remain calm
• Able to recognise stress in self and others and support colleagues through stressful situations
• Patient focus
• Reflective practice

Desirable

• Computer literate

Personal Qualities

Essential

• Up to date knowledge within ED

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

The post holder will be part of a team whose responsibility is to safely prepare, under the supervision of an Authorised Pharmacist, a wide range of complex aseptic products to a high quality and with a high level of accuracy, utilising appropriate techniques, carrying out all duties in compliance with Rules and Guidance for Good Manufacturing Practice (GMP) and with departmental standard operating procedures (SOPs).

The JD & PS are currently under AfC review and are subject to change

Main duties of the job

Preparation of injectable medicines in a ready to administer form, including parenteral nutrition, cytotoxic agents, biologic agents, antibiotics, following GMP principles and SOPs.

Use of isolators, syringes, needles, etc.

Stock control and safe storage of medicines and consumables.

Assembly and checking of ingredients and consumables for products to be prepared.

Sanitisation of isolators, product ingredients and consumables.

See detailed job description for further information.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

Assist in the dispensing of aseptically prepared products, usually intravenous injections or infusions, in accordance, at all times, with GMP and SOPs. Use the appropriate specialised equipment for the dispensing of aseptic products, such as isolators, syringes, needles and other consumables, and protective clothing. The use of isolators and protective clothing requires the post holder to work in a restricted environment with limited flexibility of movement for substantial periods of each day. Assist in the receipt of prescriptions, accurately and according to safe working practices. Take part in the ward visits, i.e. liaise with ward staff and pharmacists regarding patients requirements. Prepare and assemble supplies of aseptically prepared injectable products for delivery to wards and departments. Prepare and set up aseptic products, e.g. total amounts of antibiotics required for the day can be set up, given identity numbers, documents and labels making sure that each tray is correct. Enter and prepare clean rooms, making sure that all required tests are carried out on a daily basis, and report any problems to Chief / Senior Technician, Aseptic Services. Assist in the provision of a high quality aseptic pharmaceutical dispensing service to all users of the service including the complex compounding of aseptic products including parenteral nutrition (PN), cytotoxic chemotherapy, special delivery systems, clinical trials medicines, intrathecal injections, Centralised Intravenous Additive service (CIVAs) items, and any other special aseptically manipulated products that may be required. Ensure that all volumes and additives are correct. Assist in monitoring and rotation of stock within the Aseptic Dispensing Unit (ADU), with particular reference to expiry date checks, availability etc. Check and order stock of sundries and record batch numbers on delivery. Comply with Quality Control (QC) monitoring, preparing plates/swabs for clean rooms, labelling and filling in documentation, and ensuring samples of products are sent for sterility testing to QC as per the schedule. Ensure that sufficient stocks of clean room protective clothing are available at all times. Clean down isolators once all the work has been carried out, following the clean down procedures. Label aseptically prepared products, then heat seal and prepare products for final check by a pharmacist. Ensure that ingredients and consumables are assembled, disinfected and transferred into and through the ADU appropriately, which involves frequent exposure to strong smells such as generated by alcohol 70% sprays. Monitor and record fridge temperatures throughout the ADU using the Everyware logger system. Receive and check drug deliveries ensuring their safe storage i.e. cytotoxic drugs / fridge items. Co-operate in the provision of necessary staffing within the ADU. Assist in the completion and filing of department documents. Use keyboard skills necessary for accurate labelling and data entry or storage of data on computer systems, e.g. charging of drug issues on CMM Pharmacy Computer System. Co-operate with senior pharmacy managers in the overall provision of an efficient and cost-effective pharmacy service. Assist in carrying out annual internal audit. Assist other members of the department in performing their duties. Participate in the provision of clinical trial data. Participate as necessary in on-call, weekend, evening and Bank Holiday rotas in response to the changing needs of the service. Provide cover in the dispensary as necessary, e.g. working on reception, booking in, answering telephone, taking in prescriptions, returning stock to shelves and bagging up for porters. Provide cover in Pharmacy Stores as necessary, e.g. picking stock. Comply with the legal and other requirements related to the purchase, supply, use, safe custody and destruction of drugs both within the pharmacy and in all other areas of the Trust. Maintain current knowledge and keep abreast of relevant developments. Assist in the development of new processes and working arrangements as necessary. Utilise a high degree of concentration, physical skill and accuracy, with a narrow margin for error, required when carrying out manipulations. Work independently using judgmental skills and consulting a pharmacy technician or a pharmacist when required. Assist with the induction of rotational staff to the ADU, making them aware of correct SOPs and assisting in training. In accordance with the requirements of the Research Governance Framework, comply with all reporting requirements, systems and duties of action put in place by the Trust to deliver research governance.

Person Specification

Values

Essential

• Demonstrates 'We are Kind'
• Demonstrates 'We are Open'
• Demonstrates 'We are Inclusive'

Qualifications

Essential

• Completed and passed a full NVQ level 2 Pharmacy Services qualification

Desirable

• Undertaken primary level training for aseptic personnel (Principles of Aseptic Preparation and Good Manufacturing Practice)

Knowledge and Experience

Essential

• Awareness of the range of duties involved in the post
• Knowledge of 'GMP' requirements in aseptic services
• Significant previous experience in Hospital Pharmacy
• Experience of working with computer systems

Desirable

• Experience in Aseptic Services
• Knowledge of stock control systems and rotation experience

Skills

Essential

• Good communication skills
• Demonstrates ability to manage own workload in order to meet service requirements
• Ability to work on own initiative or as part of a team

Other

Essential

• Ability to participate in the departmental rota for late, weekend and Bank Holiday working

Job summary

The Senior HCA /Senior Healthcare Support Worker (HCSW) is part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered Professional.

The Senior HCA / Senior Healthcare Support Worker carries out a range of patient care tasks and duties to enable the team to provide an effective and efficient service within Acute hospital settings.

To achieve this, the Senior HCA/ Senior Healthcare Support Worker will:

• Competently perform the necessary aspects of care for patients.
• Ensure effective delivery of clinical care is provided to patients and that an acceptable standard is maintained.
• Follow Trust policies and provide a safe and person-centred environment for the treatment of patients.
• Participate in personal and practice development activities to maintain standards of care.

Please note that the following are essential requirements for this post:

• A valid Care Certificate issued by an NHS provider organisation (Care Certificates issued by private organisations are not accepted).
• An NVQ Level 3 in Health and Social Care qualification obtained from a UK college.

Applicants should ensure that they clearly demonstrate how they meet these requirements within their application.

Please note that we are unable to offer sponsorship or a Certificate of Sponsorship (CoS) for this post.

Main duties of the job

Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.

To carry out a range of assigned patient care tasks as directed by a Registered Professional to ensure delivery of a high quality of patient care.

To report observed changes in the patients' physical/psychological needs to the Registered Professional.

Performs a range of tests and report results to Registered Professional, e.g. urinalysis, blood pressure, pregnancy testing, patient observations and similar activities.

Performs a range of patient care tasks e.g. wound observation and dressings, removal of peripheral cannula, stoma bag changing and reports any issues to the Registered Professional.

To deal with questions and enquiries from patients, carers and relatives e.g. on the clients' condition or for any suggestions or complaints that they wish to raise. Where appropriate, refer these to a Registered Professional.

Assists with the safe transfer of all patients.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job description

Job responsibilities

Patient care and clinical duties

Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.

Communicates/liaises with members of the multi-disciplinary team to ensure high standards of patient care.

Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.

Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained Professional.

Provide support to the registered professional and, where appropriate, other members of the Clinical Team as required.

To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.

Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained professional for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise.

Report observed changes in the patients physical and psychological needs.

Policies, procedures and standards

To maintain patient confidentiality at all times and follow information governance policies and procedures.

To participate in maintaining accurate and up-to-date records, e.g. fluid intake charts to ensure effective communication.

To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues.

To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.

Equipment and resources

Adhere to department procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.

Share responsibility for key aspects of housekeeping and stock control demonstrating a good awareness of cost efficiency and safety.

Undertakes routine and regular checks on patient trolleys and bed spaces ensuring all relevant equipment is clean, in good working order and in-tact and reports faults to Registered Professional.

Personal development and learning

To participate in personal career development plan to maintain skills and develop personal growth through training and education.

Equipment, Systems and Machinery

The post holder is expected to demonstrate and act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.

The healthcare support worker will use a range of equipment and resources in their role and some of these are listed below:

Patient trolleys, beds, moving & handling equipment, patient positioning pressure relieving aids

Glucometer, Blood Gas Machine, Bloodbank Fridge

Drip Stands, Peak Flow

PC/Printer, Phone

The post holder is responsible for inputting information into patient written records where applicable, e.g., Complying with the Data Protection Act, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.

Under supervision by a Registered Professional, the post holder will assist with maintaining accurate patient care documentation. A number of systems are regularly used, including Icare, Rio, Safeguard, etc.

Decisions and Judgement

The post holder is responsible to the Registered Professional or deputy for clinical guidance and professional management, work review and formal appraisal of performance.

Workload will be determined by the Registered Professional /Deputy.

Exercise the ability to plan and deliver allocated workload.

Demonstrates the ability to acknowledge changes in the patients physical/psychological needs and report them to the Registered Professional in charge of the patient.

Decide when to refer enquiries from the patient, carers and relatives to the Registered Professional.

The Senior HCA / Senior Healthcare Support Worker is responsible for accepting delegated tasks from the Registered Professional and is accountable for undertaking them. The Senior HCA / Senior Healthcare Support Worker should highlight any concerns about undertaking the task.

Sometimes works without direct supervision using own initiative within the parameters set in polices and SOPs with guidance from the Registered Professional available at all times.

Person Specification

Qualifications and Training

Essential

• Vocational qualification at level III qualification or equivalent relevant experience (gained by on the job learning) and short courses.
• Care Certificate attainment
• Effective written and verbal communication, literacy, numeracy, and IT skills to a minimum of Level 1 Maths and English
• Basic IT Skills

Experience

Essential

• Experience of dealing with the general public
• Experience of working in a health or social care environment.

Knowledge and Skills

Essential

• Ability to communicate clearly and effectively.
• A requirement to be punctual and reliable
• Ability to follow a clear instruction and feed back to senior staff.
• Effective written and verbal communication skills/literacy/ numeracy skills
• Good observation skills and recognition of the importance of reporting
• Ability to carry out assigned tasks effectively in a busy environment.
• Able to prioritise and meet deadlines.
• Ability to work as part of a team, as well as on own initiative.

Personal Qualities and Skills

Essential

• Able to work within the scope of their practice under direct and indirect supervision by the registered professional (training will be provided)
• Demonstrable knowledge of equipment used in healthcare and ensure that they are compatible and in good working order and escalate any concerns to a registered professional.
• Caring, compassionate and empathetic disposition

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

HMP Fosse Way opened in May 2023. Its state of the art design and facilities offer a secure environment to provide skills and qualifications to the men, enabling them to secure meaningful employment on release with the aim of reducing reoffending rates

HMP Fosse Way is a busy male prison with a capacity for up to 1900 inmates. The site offers free parking and an on site gym. We are recruiting for Healthcare Assistants to support the wider healthcare team.

Salary

This position is full time, youll receive an annual salary up to £29,723 per annum

Hours Full time - 37.5 hours per week The service runs over a 24 hour period. Working 3 shifts per week however on 8th week you will do 4 shifts to make 37.5 hours per week. 1 in 3 weekends. 0700 - 2000 / 1 in 3 weekends. No routine night shifts but may need to cover at times when asked.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-NB1

Main duties of the job

As a Healthcare Assistant, your responsibilities will vary. You will

• Support the registered nurse in implementing an agreed plan of care in association with the patient and in accordance with instructions and training received whilst promoting safe patient care
• Be willing to develop and apply new skills to maintain and enhance clinical service delivery.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesnt stop there we also offer:

• Discounts on shopping and leisure activities
• Colleagues working at HMP Fosse Way have the added benefits of free parking, free lunches and a free gym membership
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all

Qualifications required

• NVQ level 2/3 or equivalent in Health and Social Care
• Experience within a healthcare assistant role, ideally within a hospital, community or prison environment
• A non-judgmental and compassionate approach
• Excellent communication skills
• Good IT skills and IT literacy
• Ability to work within a busy environment
• Ability to work unsupervised whilst following policy and procedures

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the opportunity for you.

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

HMP Fosse Way opened in May 2023. Its state of the art design and facilities offer a secure environment to provide skills and qualifications to the men, enabling them to secure meaningful employment on release with the aim of reducing reoffending rates

HMP Fosse Way is a busy male prison with a capacity for up to 1900 inmates. The site offers free parking and an on site gym. We are recruiting for Healthcare Assistants to support the wider healthcare team.

Salary

This position is full time, youll receive an annual salary up to £29,723 per annum

Hours Full time - 37.5 hours per week The service runs over a 24 hour period. Working 3 shifts per week however on 8th week you will do 4 shifts to make 37.5 hours per week. 1 in 3 weekends. 0700 - 2000 / 1 in 3 weekends. No routine night shifts but may need to cover at times when asked.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-NB1

Person Specification

Qualifications

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Experience

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Additional Criteria

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Job summary

An opportunity has arisen for Band 3 Healthcare Support Workers to work as part of the clinical team within ward 11 in the Royal Glamorgan Hospital.

The successful candidate will be required to have had past surgical experience and work under the direct supervision of the registered nurse and will be expected to undertake fundamental aspects of patient care at Band 3 criteria including undertaking patient's vital signs of surgical patients.

Main duties of the job

The successful candidate will work under the direct supervision of the registered nurse and will be expected to undertake fundamental aspects of patient care at Band 3 criteria including undertaking patient's vital signs.

The individual will be required to have good communication skills to be able to relate to patients, members of patient's families and the multidisciplinary team that work within the clinical area.

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you're comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our 'Croeso Candidate' booklet below for more information.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.

Person Specification

Skills

Essential

• Ability to work with minimum supervision to a high standard
• Ability to demonstrate a caring and compassionate approach

Qualifications

Essential

• Level 3 qualification in a health care related subject OR equivalent experience

Experience

Essential

• Experience of working with patients in a surgical environment providing direct patient care

Communication skills

Essential

• Good communication skills - verbal and written, with the ability to convey information clearly and sensitively

Desirable

• Welsh language speaking/listening skills at Level 3 or above

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Substance Misuse Healthcare Assistant to join our Substance Misuse team at HMP Winchester, a category B prison located in Winchester.

HMP Winchester is a busy male prison with a capacity for 690 inmates. We are recruiting for a Substance Misuse Healthcare Assistant to support the wider healthcare and substance misuse team with brief interventions on risks and harm minimisation following instances of illicit use on wings, Naloxone Education for those not engaging with the service and other substance misuse duties. You will need prior substance misuse experience for this role.

Hours

37.5 hours per week Tuesday, Wednesday, Thursday, Friday and Saturday 0800 - 1600

Salary

This position is full time, youll receive an annual salary up to £31,789 per annum per annum.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-NB1

Main duties of the job

As a Substance Misuse Healthcare Assistant, your responsibilities will vary. You will

• Support Substance Use Nurses in daily clinics
• NHS Health Checks, Bloods, Urine Drug Screens, POCTS
• Completing patient paperwork to record on the National Drug Tracking Monitoring Systems (NDTMS)
• Attend and document daily handovers
• Provide outstanding evidence-based case to our patients living with Drug and Alcohol addictions seeking out, listening to and acting on their feedback so that care is personalised and informed by what matters to them.
• You will contribute to and implement care packages, assist with health promotion and wellbeing events.
• Acting as 2nd Signature when needed
• Giving/collecting SMART (recovery groups)feedback forms and supporting to collect patients for SMART
• Seeing patients after court returns to confirm any future court dates
• Willingness to learn SMART recovery to facilitate groups when needed

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesnt stop there we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all

Qualifications required

• NVQ level 2/3 or equivalent in Health and Social Care
• Experience or knowledge of Substance Misuse.
• A non-judgmental and compassionate approach
• Excellent communication skills
• Good IT skills and IT literacy
• Ability to work within a busy environment
• Ability to work unsupervised whilst following policy and procedures

Although not essential ideal applicants would have experience in a hospital, community or prison environment

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the opportunity for you.

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Substance Misuse Healthcare Assistant to join our Substance Misuse team at HMP Winchester, a category B prison located in Winchester.

HMP Winchester is a busy male prison with a capacity for 690 inmates. We are recruiting for a Substance Misuse Healthcare Assistant to support the wider healthcare and substance misuse team with brief interventions on risks and harm minimisation following instances of illicit use on wings, Naloxone Education for those not engaging with the service and other substance misuse duties. You will need prior substance misuse experience for this role.

Hours

37.5 hours per week Tuesday, Wednesday, Thursday, Friday and Saturday 0800 - 1600

Salary

This position is full time, youll receive an annual salary up to £31,789 per annum per annum.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-NB1

Person Specification

Qualifications

Essential

• Please refer to job advert for personal specifications.

Desirable

• Please refer to job advert for personal specifications.

Experience

Essential

• Please refer to job advert for personal specifications.

Desirable

• Please refer to job advert for personal specifications.

Additional Criteria

Essential

• Please refer to job advert for personal specifications.

Desirable

• Please refer to job advert for personal specifications.

Job summary

An exciting opportunity has arisen a MSK Advanced Clinical Practitioner Physiotherapist to join the exemplar Joint Health Integrated MSK Service at MWL Teaching Hospitals NHS Trust to cover a maternity leave. until May 2027.

As an advanced clinical practitioner, the post holder will support the continued drive for patient centred care, champion quality, deliver performance targets and safe effective patient outcomes by placing the patients at the heart of all we do.

We are looking for an experienced, dynamic, and highly motivated advanced physiotherapy practitioner who is enthusiastic and forward-thinking to support the Joint Health Integrated MSK Service.

The successful candidate will have a wealth of musculoskeletal clinical experience and be able to demonstrate strong leadership and educational skills. A vision for research and service development is required to ensure continuing excellent patient and staff experience.

Applicants must have evidence of MSK Physio Advance Practice

The JD & PS are currently under AfC review and are subject to change

Previous applicants need not apply.

Main duties of the job

The Joint Health Integrated MSK Service is a single point of access service offering self referral alongside specialist assessment, investigations, and treatment for patients with musculoskeletal conditions. The service utilises an escalation and de-escalation model. This enables appropriate access to all appropriate diagnostic services, treatment, and onward management when indicated. Several innovations and channels shifts have taken place in the service, accelerated due to the unprecedented times. This has been an exciting opportunity to develop our digital strategy/ delivery and incorporate the benefits of digital alongside face-to-face consultations whilst also being led by patients with lived experience and staff feedback.

The team is multi-professional including: MSK Doctors, Consultant Neurosurgeon, Consultant Rheumatology MDT, Consultant Physiotherapists, Advanced MSK Physiotherapy Practitioners, Specialist Pelvic Floor Physiotherapist, MSK Physiotherapists, Advanced MSK Podiatry Practitioner, Specialist Occupational Hand Therapists, Advance Practice Rheumatology Therapist, Therapy Assistants and Admin support.

The service puts a strong emphasis on and values the learning environment. The service ensures that staff can develop skills and knowledge to their full potential. The therapy outpatient service has a well-established supervision, case discussion and journal club programme.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

409-S7986921-A

Job locations

Ormskirk Hospital

Dicconson Way, Wigan Rd

Ormskirk

L39 2AZ

United Kingdom

Job description

Job responsibilities

KEY DUTIES

• Support the clinical management of complex patients encompassing the initial assessment and subsequent care in the appropriate area, ward or department
• Actively support patients and their families through communicating difficult and highly complex information using a variety of methods to ensure effective understanding in a timely manner.
• Communicates complex information to patients/carers during the consent process prior to commencement of treatment plans and invasive and non-invasive procedures including explaining treatment options.
• Proactively supports patients and carers in coming to terms with their illness/condition.
• Provide a professional portfolio of skills including clinical assessment, basic diagnosis, treatments, and advanced practical skills.
• Ensures effective communication is maintained between members of the multidisciplinary team to ensure appropriate individuals are informed of changes to the patients conditions or treatment plan.
• Provides empathy and reassurance through understanding the quality-of-life issues associated with their illness/condition.
• Develop a high level of complex decision making in relation to the assessment, planning, intervention, and evaluation of patient care.
• Provide professional leadership and support within a multi-professional team.
• Monitor and promote high standards of care and documentation.
• To diffuse potential complaints and hostile situations with staff, patients and carers using highly developed negotiation and interpersonal skills.
• Provide follow up and specialised supportive advice as required for all members of the multi professional team caring for patients and discharging to a variety of other settings.
• Develop a locally approved formulary and prescribe within agreed limits under supervision.
• Work in collaboration with the multi professional team to promote quality care, participating in audit and assisting in developing unit protocols and practice.
• Facilitate effective communication and handover within the multi-professional team and ensure patients and their families are appropriately involved and informed.
• Support and assist with training of the multi professional team as they are inducted to the specialty.
• Gather, analyse, and report a wide range of data and information.
• Acts as a role model and an expert resource for patients and staff throughout the Trust.
• Supports the Consultants, Intensive care /Anaesthetic Registrars, and other Doctors, in providing patients with treatment plans within the specialty.
• Performs invasive and non-invasive and complex specialist procedures relevant to the and makes recommendations for treatment.
• Participates in service development. Writes protocols, guidelines, and procedures for own remit which, impacts on other members of multi-disciplinary team. Develops and evaluates these protocols and guidelines and procedures using current literature and research.

Job description Job responsibilities KEY DUTIES Support the clinical management of complex patients encompassing the initial assessment and subsequent care in the appropriate area, ward or department Actively support patients and their families through communicating difficult and highly complex information using a variety of methods to ensure effective understanding in a timely manner. Communicates complex information to patients/carers during the consent process prior to commencement of treatment plans and invasive and non-invasive procedures including explaining treatment options. Proactively supports patients and carers in coming to terms with their illness/condition. Provide a professional portfolio of skills including clinical assessment, basic diagnosis, treatments, and advanced practical skills. Ensures effective communication is maintained between members of the multidisciplinary team to ensure appropriate individuals are informed of changes to the patients conditions or treatment plan. Provides empathy and reassurance through understanding the quality-of-life issues associated with their illness/condition. Develop a high level of complex decision making in relation to the assessment, planning, intervention, and evaluation of patient care. Provide professional leadership and support within a multi-professional team. Monitor and promote high standards of care and documentation. To diffuse potential complaints and hostile situations with staff, patients and carers using highly developed negotiation and interpersonal skills. Provide follow up and specialised supportive advice as required for all members of the multi professional team caring for patients and discharging to a variety of other settings. Develop a locally approved formulary and prescribe within agreed limits under supervision. Work in collaboration with the multi professional team to promote quality care, participating in audit and assisting in developing unit protocols and practice. Facilitate effective communication and handover within the multi-professional team and ensure patients and their families are appropriately involved and informed. Support and assist with training of the multi professional team as they are inducted to the specialty. Gather, analyse, and report a wide range of data and information. Acts as a role model and an expert resource for patients and staff throughout the Trust. Supports the Consultants, Intensive care /Anaesthetic Registrars, and other Doctors, in providing patients with treatment plans within the specialty. Performs invasive and non-invasive and complex specialist procedures relevant to the and makes recommendations for treatment. Participates in service development. Writes protocols, guidelines, and procedures for own remit which, impacts on other members of multi-disciplinary team. Develops and evaluates these protocols and guidelines and procedures using current literature and research.

Person Specification

Qualifictaions

Essential

• First level registered nurse/professional UK registration
• First Degree (or equivalent experience)
• Post registration course in specialty
• Master's in advanced clinical Practice

Desirable

• Registered health professional with legal and accountable responsibilities for non-medical prescribing
• Teaching qualification (C&G730, CertEd, PGCE or equivalent)

Knowledge and Experience

Essential

• Significant demonstrable experience of working in the setting some of this must include working at a senior level managing and leading teams and this will be assessed at interview
• Ability to demonstrate specialist expertise underpinned by theory through CPD
• Excellent clinical reasoning /clinical decision-making skills
• Evidence of involvement in the development of programs of care, protocols and guidelines
• Knowledge of Clinical risk management and Governance

Skills

Essential

• Excellent written and verbal communication skills demonstrating negotiation and persuasion skills
• Evidence of both theoretical and practical skills and competency in Care Management within the specialty
• Ability to manage demanding and challenging workload
• Ability to handle sensitive situations with tact and diplomacy
• Ability to make effective decisions
• Interpretation of diagnostic tests
• Ability to build rapport with colleagues, patients and relatives
• Experience of MDT working
• Strong leadership and team building skills
• Ability to use own initiative
• Effective time management skills
• Ability to work autonomously or within a team
• Confident with IT

Desirable

• Enthusiastic, dynamic, self-motivated
• Excellent written and verbal communication skills demonstrating negotiation and persuasion skills

Other

Essential

• Occasional requirement to exert moderate physical effort for short periods during a given time when moving and transferring patients.
• Required to concentrate when carrying out care. Work is generally predictable but occasional requirement to deal with unpredictable emergency situations
• Working closely with complex patients and their carers
• Supporting patients, carers and families who have been given bad news

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Person Specification Qualifictaions Essential First level registered nurse/professional UK registration First Degree (or equivalent experience) Post registration course in specialty Master's in advanced clinical Practice Desirable Registered health professional with legal and accountable responsibilities for non-medical prescribing Teaching qualification (C&G730, CertEd, PGCE or equivalent) Knowledge and Experience Essential Significant demonstrable experience of working in the setting some of this must include working at a senior level managing and leading teams and this will be assessed at interview Ability to demonstrate specialist expertise underpinned by theory through CPD Excellent clinical reasoning /clinical decision-making skills Evidence of involvement in the development of programs of care, protocols and guidelines Knowledge of Clinical risk management and Governance Skills Essential Excellent written and verbal communication skills demonstrating negotiation and persuasion skills Evidence of both theoretical and practical skills and competency in Care Management within the specialty Ability to manage demanding and challenging workload Ability to handle sensitive situations with tact and diplomacy Ability to make effective decisions Interpretation of diagnostic tests Ability to build rapport with colleagues, patients and relatives Experience of MDT working Strong leadership and team building skills Ability to use own initiative Effective time management skills Ability to work autonomously or within a team Confident with IT Desirable Enthusiastic, dynamic, self-motivated Excellent written and verbal communication skills demonstrating negotiation and persuasion skills Other Essential Occasional requirement to exert moderate physical effort for short periods during a given time when moving and transferring patients. Required to concentrate when carrying out care. Work is generally predictable but occasional requirement to deal with unpredictable emergency situations Working closely with complex patients and their carers Supporting patients, carers and families who have been given bad news Our Values Essential We are Kind We are Open We are Inclusive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital

Dicconson Way, Wigan Rd

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital

Dicconson Way, Wigan Rd

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Physiotherapist - Pelvic Health

Band 6 Fixed Term 6 Months

An exciting opportunity has arisen for a Physiotherapist in Pelvic Health.

PPHS was introduced as part of the NHS Long Term Plan and Maternity Transformation Programme, with a national requirement for every Local Maternity System (LMS) to create a Perinatal Pelvic Health Service.

Interview date to be confirmed

Previous applicants need not apply.

Main duties of the job

• Providespecialist physiotherapy assessment and treatment to a designated caseload, using advanced clinical reasoning.

• Manage patients with complex presentations, adjusting and developing treatment programmes accordingly.

• Work autonomously to deliver evidence-based physiotherapy within PPHS pathways (e.g., MSK, community rehab, rapid response, long-term condition management).

• Contribute to early intervention, prevention, and self-management programmes in line with PPHS goals.

• Participate in multidisciplinary team (MDT) meetings, case conferences and joint clinics to ensure coordinated care.

• Maintain high standards of documentation in line with HCPC and local policies

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Job description

Job responsibilities

Main Duties & Responsibilities

1. Clinical Duties

• Undertake comprehensive physiotherapy assessments, including detailed history, physical examination, outcome measures, and risk assessments.
• Manage a complex, diverse clinical caseload independently, prioritising appropriately and modifying management as needed.
• Formulate and deliver individualised evidence-based treatment plans, using advanced clinical reasoning.
• Provide specialist interventions such as:
  • Manual therapy
  • Exercise rehabilitation
  • Self-management planning
  • Falls prevention strategies
  • Long-term condition management
  • Respiratory physiotherapy (if part of local PPHS scope)
  • Behaviour change and lifestyle advice
• Participate in and lead multidisciplinary team (MDT) work, contributing to integrated care plans and joint reviews.
• Support early identification of deterioration and contribute to acute-avoidance pathways where applicable.
• Ensure all clinical documentation is completed to HCPC, CSP, and Trust standards.

2. Planned & Preventative Health Service (PPHS) Responsibilities

• Deliver physiotherapy that aligns with PPHS principles of:
  • Early intervention
  • Preventing functional decline
  • Supporting independence
  • Reducing hospital admissions
  • Empowering self-management
• Provide group-based and 1:1 rehabilitation programmes where needed (e.g., falls, strength & balance, prehabilitation).
• Work collaboratively with other PPHS professionals to streamline referral pathways and enhance patient flow.
• Contribute to health promotion strategies such as physical activity, pain management education, and lifestyle modification.
• Participate in outreach programmes including home visits, community clinics, and virtual consultations.

3. Leadership & Team Responsibilities

• Provide clinical supervision, mentoring, and support for Band 5 physiotherapists, students, assistants and other junior staff.
• Assist in the induction and training of new staff members.
• Lead or support in-service training sessions, case discussions and CPD events.
• Act as a role model for professional behaviour, high clinical standards, and compassionate practice.

4. Service Development & Quality Improvement

• Contribute to audit, research, outcome measurement, and development of clinical guidelines.
• Identify and implement service improvement initiatives, supporting PPHS efficiency and accessibility.
• Participate in service evaluation, feedback processes, and innovation to enhance patient experience.
• Assist with data collection, performance reporting, and maintaining quality standards required by the Trust.

Person Specification

Qualifications

Essential

• Degree in Physiotherapy
• HCPC registration

Desirable

• Clinical Educators Certificate
• Postgrad accredited study e.g. MSc in relevant health studies

Experience

Essential

• Advanced clinical knowledge relevant to the current environment and evidence of evidence-based practise in relevant health setting.
• Awareness of own strengths and limitations.
• Knowledge of relevant national policies and guidance and relevant assessment tools
• Experience of line managing team including setting objectives, conducting appraisals and effective delegation and coordination
• Evidence of effective working within an MDT
• Experience of service development
• Demonstrate experience of problem-solving approaches
• Demonstrates continuous professional development

Desirable

• Audit and research in a clinical area

Skills

Essential

• Demonstrates ability to motivate team performance to achieve objectives
• Ability to prioritise and work to deadlines
• Ability to communicate effectively in a variety of settings
• Accurate record keeping, report writing and IT skills including presentation skills
• Have a flexible approach to working with good time management

Desirable

• Mentorship skills

Other

Essential

• Ability to travel to various hospital locations

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Come and join our busy team of Medical Secretaries based in either Southport or Ormskirk Hospital sites. We are looking for experienced Medical Secretaries with a background in healthcare to join our existing team. We offer on the job training and support from our teams alongside a Trust which can offer ongoing learning and apprenticeships, so that all our staff have the opportunity to fulfil their true potential.

We have the following vacancies currently available:

30 hours in gynaecology, working Tuesday to Friday based at Ormskirk Hospital

30 hours in general surgery/vascular, working Tuesday to Friday based at Southport Hospital

We are happy to have a chat or arrange for an informal visit. Come and see what we can offer you.

Previous applicants need not apply.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment

Main duties of the job

It is expected that applicants will have appropriate knowledge of working in a medical environment and also demonstrate a background of working in an office environment with the ability to liaise with all relevant departments within the Trust and multiple outside agencies.

Being a team player is essential together with first-rate organisational skills. This post is an important role within the Vascular team.

You must:

• Have previous medical secretarial experience
• Have an extensive knowledge of medical terminology
• Experience of minute taking

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Per Annum, Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

409-7791853-E

Job locations

Southport & Ormskirk Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Job description

Job responsibilities

• Support the day-to-day organisation, planning and management responsibilities of the Consultants and their teams through the maintenance of their annual leave, their diary, the arrangement of meetings, travel and other appointments.
• To act as first point of contact for patients, GPs, external organisations and members of the general public seeking information and support from the hospital. The post holder must be able to triage the calls appropriately as well as deal sympathetically with people who may be bereaved, distressed or angry using tact, persuasion and discretion, assessing priorities and initiating action as required.
• Answer telephone queries and provide non-clinical advice regarding patient care and appointments/admissions to patients, Trust staff, referring GPs and Consultants, making appropriate judgement using acquired knowledge and experience.
• Communicate with patients/parents regarding personal and highly sensitive information.
• Typing urgent clinical and non-clinical correspondence and reports including the transcription and management of audio sources (eg, digital dictation) using initiative in managing and prioritising workload.
• Compose routine and non-routine letters and produce typed clinical correspondence including the transcription of audio dictation.
• Attend, take and transcribe minutes for meetings as required within the specialty and implement any follow-up action points.
• Access the computerised Patient Administration System (CareFlow) for relevant patient details, updating records and registering patients as required.
• Maintain and update specialty-specific databases.
• Retrieve radiology and pathology results from core clinical systems.
• Take action as necessary in respect of all patients who fail to attend in accordance with the Trusts policy and the consultants special instructions.
• Ensure the timely despatch of all relevant information to GPs, other medical staff and external organisations in relation to the locally agreed requirements.
• To evaluate and re-prioritise own workload in accordance with competing demands from patients, medical staff and others.
• Prioritise work to ensure that medical staff are provided with necessary information to take appropriate clinical action.
• Liaise with the Cancer Services Department of patients to be discussed at the Multidisciplinary Team Meetings.
• In conjunction with the support medical secretary/ies and clerical officer(s) within the department ensure that administrative duties are allocated and completed in a timely manner and distribution of workload is done to utilise the resources and support available.
• Ensure that all investigation results are shown to the relevant clinicians in a timely manner and make arrangements for any follow up actions required eg urgent appointments.
• Where applicable ensure waiting time performance targets are achieved.
• Type theatre lists and distribute as required.
• Co-operate in the introduction of new technology as it may apply.
• Be instrumental in preventing complaints from service users, resolving informal complaints and supporting the formal complaints process.
• In line with the Trusts standing financial instructions, handle cash/cheques for the Consultants and teams, patients and other external sources.
• Provide full secretarial support with respect to teaching/meetings as directed by medical staff, e.g. preparing PowerPoint presentations using clinical data and information via the internet.
• Maintain database of clinical activity as required to assist in clinical audit.

Provide guidance to the support medical secretaries and clerical officer(s) and self-supervision in terms of:

• Liaising with other medical secretaries in the department to ensure an efficient service.
• When necessary, exercise initiative to allocate work to the support medical secretaries and clerical officer(s) in a fair and reasonable manner.
• Make economical use of supplies. When necessary, maintain control of stock including stationery supplies.
• Deputise for others and provide cross cover within the team during absences.
• Assist in the orientation of new or temporary members of staff by demonstrating own duties.
• Working independently, plan and prioritise own workload following appropriate Trust and Medical Secretary policies and processes, suggesting improvements where necessary.

Job description Job responsibilities Support the day-to-day organisation, planning and management responsibilities of the Consultants and their teams through the maintenance of their annual leave, their diary, the arrangement of meetings, travel and other appointments. To act as first point of contact for patients, GPs, external organisations and members of the general public seeking information and support from the hospital. The post holder must be able to triage the calls appropriately as well as deal sympathetically with people who may be bereaved, distressed or angry using tact, persuasion and discretion, assessing priorities and initiating action as required. Answer telephone queries and provide non-clinical advice regarding patient care and appointments/admissions to patients, Trust staff, referring GPs and Consultants, making appropriate judgement using acquired knowledge and experience. Communicate with patients/parents regarding personal and highly sensitive information. Typing urgent clinical and non-clinical correspondence and reports including the transcription and management of audio sources (eg, digital dictation) using initiative in managing and prioritising workload. Compose routine and non-routine letters and produce typed clinical correspondence including the transcription of audio dictation. Attend, take and transcribe minutes for meetings as required within the specialty and implement any follow-up action points. Access the computerised Patient Administration System (CareFlow) for relevant patient details, updating records and registering patients as required. Maintain and update specialty-specific databases. Retrieve radiology and pathology results from core clinical systems. Take action as necessary in respect of all patients who fail to attend in accordance with the Trusts policy and the consultants special instructions. Ensure the timely despatch of all relevant information to GPs, other medical staff and external organisations in relation to the locally agreed requirements. To evaluate and re-prioritise own workload in accordance with competing demands from patients, medical staff and others. Prioritise work to ensure that medical staff are provided with necessary information to take appropriate clinical action. Liaise with the Cancer Services Department of patients to be discussed at the Multidisciplinary Team Meetings. In conjunction with the support medical secretary/ies and clerical officer(s) within the department ensure that administrative duties are allocated and completed in a timely manner and distribution of workload is done to utilise the resources and support available. Ensure that all investigation results are shown to the relevant clinicians in a timely manner and make arrangements for any follow up actions required eg urgent appointments. Where applicable ensure waiting time performance targets are achieved. Type theatre lists and distribute as required. Co-operate in the introduction of new technology as it may apply. Be instrumental in preventing complaints from service users, resolving informal complaints and supporting the formal complaints process. In line with the Trusts standing financial instructions, handle cash/cheques for the Consultants and teams, patients and other external sources. Provide full secretarial support with respect to teaching/meetings as directed by medical staff, e.g. preparing PowerPoint presentations using clinical data and information via the internet. Maintain database of clinical activity as required to assist in clinical audit. Provide guidance to the support medical secretaries and clerical officer(s) and self-supervision in terms of: Liaising with other medical secretaries in the department to ensure an efficient service. When necessary, exercise initiative to allocate work to the support medical secretaries and clerical officer(s) in a fair and reasonable manner. Make economical use of supplies. When necessary, maintain control of stock including stationery supplies. Deputise for others and provide cross cover within the team during absences. Assist in the orientation of new or temporary members of staff by demonstrating own duties. Working independently, plan and prioritise own workload following appropriate Trust and Medical Secretary policies and processes, suggesting improvements where necessary.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• NVQ level 3 or equivalent in administrative discipline
• RSA II / III Typing or Word Processing or equivalent experience

Desirable

• European Computer Driving Licence (ECDL
• British Society of Medical Secretaries Diploma or Advanced AMSPAR Diploma or equivalent experience

Knowledge & Experience

Essential

• Previous secretarial experience
• Previous medical secretary experience
• Knowledge of medical terminology
• Demonstrable skills in problem solving

Desirable

• Previous NHS experience

Skills

Essential

• Audio and touch typing with a high level of accuracy
• Good communication skills
• Excellent interpersonal skills
• Organisational skills
• Customer service skills
• Able to use own initiative
• Ability to work in a pressured environment and prioritise workload
• Ability to maintain high levels of concentration with frequent interruptions

Desirable

• Knowledge of Microsoft Office software packages

Other

Essential

• There is a frequent requirement for sitting in a restricted position at a desk for a substantial proportion of the working day
• There is a requirement for periods of frequent concentration with occasional interruptions
• Ability to deal with distressed patients or bereaved relatives, also the frequent need to type up documents of a distressing nature
• Requirement to use VDU equipment more or less continuously throughout the day

Person Specification Our Values Essential We are Kind We are Open We are Inclusive Qualifications Essential NVQ level 3 or equivalent in administrative discipline RSA II / III Typing or Word Processing or equivalent experience Desirable European Computer Driving Licence (ECDL British Society of Medical Secretaries Diploma or Advanced AMSPAR Diploma or equivalent experience Knowledge & Experience Essential Previous secretarial experience Previous medical secretary experience Knowledge of medical terminology Demonstrable skills in problem solving Desirable Previous NHS experience Skills Essential Audio and touch typing with a high level of accuracy Good communication skills Excellent interpersonal skills Organisational skills Customer service skills Able to use own initiative Ability to work in a pressured environment and prioritise workload Ability to maintain high levels of concentration with frequent interruptions Desirable Knowledge of Microsoft Office software packages Other Essential There is a frequent requirement for sitting in a restricted position at a desk for a substantial proportion of the working day There is a requirement for periods of frequent concentration with occasional interruptions Ability to deal with distressed patients or bereaved relatives, also the frequent need to type up documents of a distressing nature Requirement to use VDU equipment more or less continuously throughout the day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport & Ormskirk Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport & Ormskirk Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Are you an experienced Electrical Craftsperson looking to develop your career within the NHS? If so, Bedfordshire Hospitals NHS Foundation Trust could be an excellent next step for you.

We are seeking a motivated and adaptable Electrical Craftsperson to join our Estates Team at the Bedford Hospital. The role involves carrying out both preventative and reactive maintenance across a wide range of building services and equipment. Participation in the on-call rota and the ability to work overtime are essential requirements. Please note that, due to on-call commitments, you must live within 30 minutes of the site.

Our Maintenance Team--covering electrical, mechanical and building trades--is responsible for maintaining the Trust's properties and equipment. We are a customer-focused department committed to delivering a high-quality service, with teamwork, respect and integrity at the heart of everything we do.

While we offer strong learning and development support, you will need to bring key skills and experience to succeed in this role, including:

• Time-served electrician (or equivalent experience)

• A recognised qualification in a relevant electrical discipline

• Solid experience within maintenance or service industries

Main duties of the job

Note: Previous applicants please don't apply.

This post is not eligible for sponsorship.

Are you an experienced Electrical Craftsperson looking to develop your career within the NHS? If so, Bedfordshire Hospitals NHS Foundation Trust could be an excellent next step for you.

We are seeking a motivated and adaptable Electrical Craftsperson to join our Estates Team at the Bedford Hospital. The role involves carrying out both preventative and reactive maintenance across a wide range of building services and equipment. Participation in the on-call rota and the ability to work overtime are essential requirements. Please note that, due to on-call commitments, you must live within 30 minutes of the site.

Our Maintenance Team--covering electrical, mechanical and building trades--is responsible for maintaining the Trust's properties and equipment. We are a customer-focused department committed to delivering a high-quality service, with teamwork, respect and integrity at the heart of everything we do.

While we offer strong learning and development support, you will need to bring key skills and experience to succeed in this role, including:

• Time-served electrician (or equivalent experience)

• A recognised qualification in a relevant electrical discipline

• Solid experience within maintenance or service industries

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Job description

Job responsibilities

The Job Description and Person Specification are attached to this vacancy; please review them for full details and responsibilities.

• Identify, diagnose and repair faults, and carry out general planned maintenance on electrical services, plant and equipment. This includes, but is not limited to, steamraising plant, airconditioning and ventilation systems, heating systems, water and drainage systems, macerators, catering equipment, hydrotherapy pool systems and ward equipment.

• Undertake both reactive and planned maintenance of a more complex nature within the building engineering services relevant to the post holders core electrical skill.

• Complete all mandatory training as required.

• Carry out installations, commissioning and testing of new work associated with the core electrical discipline, and support team members when tasks involve other trades.

• Liaise with clinical staff to coordinate equipment and plant shutdowns and to arrange maintenance activities.

Person Specification

Qualifications

Essential

• Relevant NVQ 3 / City & Guilds or equivalent
• 17th or 18th Edition Requirement for Electrical Installations

Desirable

• IOSH Working Safely

Experience

Essential

• Proven experience in a service and/or maintenance role
• Experience of Lone working
• Experience of working within a team

Desirable

• Experience in the maintenance of healthcare building services and equipment
• Experience of on call working

Knowledge

Essential

• Good awareness of health and safety legislation and experience of working to safe systems of work

Desirable

• In depth working knowledge of building services engineering
• Knowledge of fire alarm systems / BMS systems / standby generators

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

To apply for this post, please complete the pre-application form below. Only applications submitted via this form will be considered for the next stage of the recruitment process. Applications submitted through NHS Jobs or Trac alone will not be considered.

Pre-Application Form - Fill in form

This appointment is attached to Willow Ward, Fulbourn hospital. The ward is an 18 bed mixed sex unit for older adults with functional mental illness for assessment and treatment.

The OPMHS offers a comprehensive, multi-disciplinary and community orientated service in Old Age Psychiatry to the population in the geographical area covered. It is supported by modern inpatient areas with good facilities. The Maples is a 22 bedded ward at the Cavell Centre in Peterborough with separate areas for patients with organic and functional illnesses (8 beds and 14 beds respectively). Willow and Denbigh Wards provide beds for patients with functional (18 beds) and organic illness (14 beds) on the Fulbourn site in Cambridge. ECT is available within the service.

Main duties of the job

Key Tasks Include:

Maintenance of the highest clinical standards in the assessment and management of patients with acute mental disorders.

To work within the multidisciplinary specialist pathway and share responsibility for day to day management of the services, including the team's physical health clinics.

Teaching and training of junior staff, medical students and other disciplines.

To actively participate in both departmental and Trust matters concerning Clinical Governance, audit and research.

To have responsibility for ensuring active participation in continuing professional development (CPD).

About us

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Job description

Job responsibilities

This appointment is attached to Willow Ward, Fulbourn hospital. The ward is an 18 bed mixed sex unit for older adults with functional mental illness for assessment and treatment. The post holder will:

Provide medical input to the day to day functioning of the Ward including the admission and treatment of the patients.

Psychiatric reviews of service users supporting a multidiscipline approach.

Regular participation and contribution to team handovers, ward rounds, and multidisciplinary Care Programme Approach (CPA) reviews.

Work effectively to facilitate timely discharge of patients from hospital.

Ensure effective and timely documentation, including admission and discharge summaries, Mental Health Act reports, progress notes, and communicating clinical decision making and management plans to relevant parties.

Liaise with partner agencies, including acute hospitals, social services, primary care and private and voluntary agencies to ensure effective joint working in the provision of care to service users, for example, in discharge planning.

To undergo annual appraisal and job planning.

To contribute to audit activities and ongoing research activities.

Actively participate in local and trust wide educational activities. The services regularly have medical student attachments and involvement in teaching is encouraged.

Person Specification

Education/Qualifications

Essential

• Full GMC registration and licence to practice with the General Medical Council
• MBBS or equivalent formal qualification

Desirable

• MRCPsych or equivalent
• Approval under section 12 of the Mental Health Act 1983

Experience

Essential

• Completed minimum of 4 years full-time postgraduate training (or equivalent) of which 2 will be in a specialty training programme in psychiatry or as a fixed term specialty trainee in a relevant specialty
• Experience engaging in and delivering of clinical supervision and training.
• Proven experience of good working relationships within a multi-disciplinary team.

Desirable

• Experience of teaching and speaking to wider stakeholder groups.
• Experience in research and service evaluation work.
• Experience in old age psychiatry

Skills Knowledge and Ability

Essential

• Extensive knowledge of old age psychiatry, community mental health service delivery model(s) and research issues.
• Knowledge of policy and legislation relating to mental health and social care services.
• Decision-making and problem solving skills.
• Ability to travel effectively and quickly across large geographical area including rural areas.

Desirable

• Experience in audit, investigation of complaints or similar.
• Understanding of use and need for, performance management information.
• Ability to work effectively with a range of stake-holders fostering collaborative working.

Qualities and Attributes

Essential

• Good interpersonal skills and the ability to foster good inter-team/interagency working relationships.
• Able to demonstrate initiative and be proactive.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

This is a higher-level administrative role and we are looking for someone to support our management team and GP Partners with a wide range of administrative duties.

You must be highly organised, have strong administrative skills, the ability to learn quickly and be able to deal with a challenging/demanding workload during peak times. The ability to work to strict deadlines and excellent time management skills are essential as is a sense of humour! Full training and support provided in-house. Training courses and development opportunities are available with this post for the right candidate.

The UEA Medical Centre is an independent NHS GP practice, situated on the campus of the University of East Anglia about 4 miles to the West of the centre of Norwich. As well as being a PMS practice within NHS Norfolk, offering all normal NHS requirements, we provide many additional services to the university. We are a member of the Central Norwich Primary Care Network (PCN) and we have attached staff from the PCN also providing support/services to our patients. We look after circa 20,000 patients.

**This job description is not exhaustive and as well as regular duties, various one-off projects may be required. The ability to maintain and uphold confidentiality is essential, as this role involves access to sensitive information**

Main duties of the job

Key Skills Required

• Degree level or equivalent
• NHS & HR experience beneficial
• Excellent IT skills Word and Excel
• Excellent communication skills
• Experience in office procedures
• Ability to learn quickly and work to tight deadlines

Personal Qualities Required

• Fast worker but with keen attention to detail and accuracy
• Ability to learn quickly - initiative
• Common sense essential!
• Enthusiasm, motivation and positive attitude to life and learning

About us

Benefits include:

• Free parking
• NHS pension scheme
• Study leave/training budget
• Comprehensive induction
• Occupational sick pay scheme
• 4 weeks annual leave (rising to 5 weeks annual leave after 2 years service) + bank holidays . Continuity of service will be considered in some cases for those already working within the NHS for >2 years

Please note: Due to our peak and trough workload (which varies over university term and vacation) there are some restrictions on taking annual leave in university term time, particularly in October and November.

Job description

Job responsibilities

HR/Financial

• Oversee the cleaning services inc workers, hours, audits, consumables and all liaison
• Assist with the recruitment process of staff advertising, shortlisting, interviewing, references, DBS, OH screening, immunisations, ordering uniforms, badges, door signs etc
• Arrange occupational health appointments/assessments for staff
• Process claims for eye tests/glasses
• Ensure that all clinical staff are registered with appropriate professional bodies and that defence organisation subscriptions are up to date
• Ensure mentoring time is allocated accordingly for clinicians (if appropriate)
• Manage GP trainee cohorts, induction schedules, supervision rotas, training, annual leave etc all in conjunction with lead partner for trainees
• Prepare induction packs and schedules for new staff
• Booking, arranging and reminders for all staff training/study leave and mandatory courses as instructed, update relevant records, collate certificates for personnel files
• Assist with staff appraisal process informing managers when they are due, arrange the date/time, send documentation the staff member
• Carry out due diligence on all attached staff (ie mental health workers, physios etc)
• Add parking permits as required and update records/web portal
• Maintain and assist key/alarm fob allocations and records
• Ensure that timesheets are completed for all part time workers in conjunction with rota checks to ensure accurate information is directed to the Finance Manager
• Ensure all staff are offered a work-based pension and deal with the associated administration of this
• Arrange locum staffing where required and as agreed with Practice/Finance Manager
• Working within the PCN, supply information to the PCN Finance officer as required
• On a monthly basis ensure workforce data is up to date and accurate on NHS digital

Operational

• Assist with all CQC admin, preparation, meetings and be present for inspections
• Arrange/coordinate/book meetings/educational sessions, invite speakers and update meetings list as directed
• Attend all relevant meetings and minute take
• Ensuring efficient internal communication between various staff groups through meetings and other methods
• Assist with all aspects of building/maintenance issues/reporting/fire safety/health and safety and any audits
• To manage all equipment used by staff, provided by the practice equipment, maintenance, inspection, calibration and maintenance of log (make arrangements for)
• Obtain quotes for work/equipment/maintenance/practice insurance as required and coordinate
• Maintain a record of all practice policies and protocols, monitoring those due for review/in date, arrange reviews with relevant leads
• Facilitate & engage with the Patient Participation Group (PPG) alongside GP Partner
• Collect/collate data for monthly Friend and Family Test (FFT) submission circulate and update web portals to ensure contractual obligations met
• Assist with the general practice survey, GP appraisal survey and/or any relevant survey data collection
• Maintain significant events log and prepare data for meetings
• Maintain the complaints/compliments register, prepare data for meetings and national reporting
• Housekeeping coordinate the deep cleaning schedule, assist with laundry items, order kitchen supplies, PPE and other restocking

Other

• Assist lead GP partner and GPACs with infection control administration as necessary
• Assist lead GP partner with safeguarding administration as necessary
• Assist with the organisation and co-ordination of all staff social events, and ensure they run smoothly
• Assist with draft GP rotas and check finals for account calculations
• Report other provider service contract breaches to the LMC/ICB on behalf of the practice (ie interface reporting system)
• Assist the managers to ensure the practice meets NHS PMS contract requirements
• Assist with the appointment process, paperwork & mandatory requirements relating to any private contract work

Person Specification

Experience

Essential

• Qualified to degree level or equivalent
• Administrative skills
• Strong organisation skills
• Excellent IT skills Word and Excel
• Excellent communication skills
• Experience in office procedures
• Ability to learn quickly and work to tight deadlines

Personal Qualities

Essential

• Fast worker but with keen attention to detail and accuracy
• Ability to learn quickly - initiative
• Common sense essential!
• Enthusiasm, motivation and positive attitude to life and learning

Job summary

This post is fixed term/secondment for 18 months until March 2028 due to funding.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The Gwent Parent Infant Mental Health Service are looking for a Mental Health Practitioner to work within the Early Years Service and primarily develop links with Primary Care Mental Health Support Service (PCMHSS) and Adult Mental Health. Working alongside Health Visiting, and other community settings, providing consultation, supervision, advice, training, support and information about parent-infant mental health, as well as providing the clinical governance to staff working with families with low level mental health, supporting escalation where appropriate.

Main duties of the job

The post holder will deliver an effective, comprehensive and highly specialised assessment and therapeutic service to vulnerable parents of infants up to the age of 2 and where appropriate to the parents and infants together. They will prove a range of liaison activities which promote and support parent-infant mental health and early intervention. The post holder will also be expected to provide support and consultation to staff working with children and families (up to age 7 years) as part of the Early Years service.

The postholder will hold a small clinical caseload supporting families.

The post holder will ensure the provision of evidence based therapeutic intervention and support for parents with infants and children up to the age of 7, and provide expertise and specialist therapeutic advice, guidance and consultation to other professionals contributing directly to families' treatment/support plans. Other professionals may seek post-holder's opinion in areas of specialty.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Experience

Essential

• Experienced Registered Mental Health Nurse
• Knowledge of infant mental health, including knowledge of child development and attachment theory
• A range of clinical therapeutic skills appropriate to the task. Skilled in the use of assessment and interventions in this specialist area of work

Desirable

• Experience working professionally with pregnant women, babies, toddlers and
• Experience of teaching and training

Aptitude and Abilities

Essential

• Ability to contribute to reflective supervision within the team as in other settings
• Abilities required to perform effectively in the role, e.g. - Able to demonstrate situations where effective leadership and management skills have been used

Desirable

• Able to communicate clearly and effectively about highly complex issues through reports

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are looking for an enthusiastic, flexible and well-motivated individual to join our existing Pharmacy team.

The successful candidate will rotate between Pharmacy stores and Whiston and St Helens Hospital dispensaries, and participate in our evening, weekend and bank holiday rotas.

Your duties will include receiving prescription from patients and Hospital staff, booking in orders as well assembling stock medicines for distribution to wards and departments.

A strong attention to detail is essential, as is an ability to work accurately in a fast-paced environment with other members of the Pharmacy team.

Good communication skills and a willingness to learn is important.

Candidates ideally should possess NVQ Level 2 Pharmacy Service skills or a GPhC recognised equivalent qualification, However training can be provided.A good standard of education (to GCSE level) would be advantageous.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job

• To participate in the ATO rota through areas of the stores dispensaries and wards.
• To assist in the receipt of prescriptions.
• To participate in pharmacy services to wards and clinics primarily to maintain and control medicines.
• To assist in booking in and auditing prescriptions, using the latest software.
• To prepare and assemble supplies of medicines for delivery to wards and departments.
• To assist in the receipt, storage and issue of stock including the maintenance of manual and computerised records.
• To assist in the provision of a ward topping up service, supplying stock medication to wards on a weekly basis.
• To co-operate with the provision of necessary staffing within the pharmaceutical service and participate in staff rotation to other sites e.g. St Helens.
• To assist in the preparation and assembly of resuscitation and anaphylaxis boxes.
• To participate in stock control of medicines within the pharmacy department under the supervision of the dispensary manager or senior technician.
• Regularly handle or process cash or cheques when dealing with outpatients prescriptions.
• To comply with the legal and other requirements related to the purchase, supply, use, safe custody and destruction of drugs both within the Pharmacy and in all other areas of the Trust.
• To participate in the Saturday, Sunday and Bank Holiday rotas.
• To participate in evening and on-call rotas in response to the changing needs of the service.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

409-8249447

Job locations

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Job description

Job responsibilities

• To participate in the ATO rota through areas of the stores dispensaries and wards.
• To assist in the receipt of prescriptions.
• To participate in pharmacy services to wards and clinics primarily to maintain and control medicines.
• To assist in booking in and auditing prescriptions, using the latest software.
• To prepare and assemble supplies of medicines for delivery to wards and departments.
• To assist in the receipt, storage and issue of stock including the maintenance of manual and computerised records.
• To assist in the provision of a ward topping up service, supplying stock medication to wards on a weekly basis.
• To co-operate with the provision of necessary staffing within the pharmaceutical service and participate in staff rotation to other sites e.g. St Helens.
• To assist in the preparation and assembly of resuscitation and anaphylaxis boxes.
• To participate in stock control of medicines within the pharmacy department under the supervision of the dispensary manager or senior technician.
• Regularly handle or process cash or cheques when dealing with outpatients prescriptions.
• To comply with the legal and other requirements related to the purchase, supply, use, safe custody and destruction of drugs both within the Pharmacy and in all other areas of the Trust.
• To comply with and ensure that all other pharmacy staff under his / her control comply with the Health and Safety at work act, COSHH Regulations, Display Screen Equipment Regulations, Data Protection Act and other appropriate legislation during daily activities.
• To participate in the Saturday, Sunday and Bank Holiday rotas.
• To participate in evening and on-call rotas in response to the changing needs of the service.

• To assist with basic counselling of outpatients in accordance with pharmacy procedures and under the supervision of a pharmacist or Pharmacy technician.
• To answer telephone and face to face queries of a routine or basic technical nature from a wide range of staff groups, patients and the public, either in the pharmacy or on the ward, and refer appropriate queries to the relevant member of the pharmacy team when necessary.
• To liaise with various members of the Pharmacy team and ward staff when solving supply problems and ensuring the best service to patients.
• To ensure safety of drugs awaiting collection by nursing staff and other responsible persons
• To participate in individual performance review and continuing education programmes in order to maintain and improve standards of service.
• To maintain continuing professional development.

• To be responsible for the accurate input of data into the Pharmacy JAC computer system for all duties requiring its use e.g. Ordering and stock control.
• To assist in the completion and filing of departmental documents.
• To record any information and assist in the compilation of any data necessary.
• To act as a role model and assist in the training and induction of other members of the technical staff.

• To undertake and achieve the NVQ level 2 Pharmacy service skills qualification in accordance with GPhC guidance.

Job description Job responsibilities To participate in the ATO rota through areas of the stores dispensaries and wards. To assist in the receipt of prescriptions. To participate in pharmacy services to wards and clinics primarily to maintain and control medicines. To assist in booking in and auditing prescriptions, using the latest software. To prepare and assemble supplies of medicines for delivery to wards and departments. To assist in the receipt, storage and issue of stock including the maintenance of manual and computerised records. To assist in the provision of a ward topping up service, supplying stock medication to wards on a weekly basis. To co-operate with the provision of necessary staffing within the pharmaceutical service and participate in staff rotation to other sites e.g. St Helens. To assist in the preparation and assembly of resuscitation and anaphylaxis boxes. To participate in stock control of medicines within the pharmacy department under the supervision of the dispensary manager or senior technician. Regularly handle or process cash or cheques when dealing with outpatients prescriptions. To comply with the legal and other requirements related to the purchase, supply, use, safe custody and destruction of drugs both within the Pharmacy and in all other areas of the Trust. To comply with and ensure that all other pharmacy staff under his / her control comply with the Health and Safety at work act, COSHH Regulations, Display Screen Equipment Regulations, Data Protection Act and other appropriate legislation during daily activities. To participate in the Saturday, Sunday and Bank Holiday rotas. To participate in evening and on-call rotas in response to the changing needs of the service. To assist with basic counselling of outpatients in accordance with pharmacy procedures and under the supervision of a pharmacist or Pharmacy technician. To answer telephone and face to face queries of a routine or basic technical nature from a wide range of staff groups, patients and the public, either in the pharmacy or on the ward, and refer appropriate queries to the relevant member of the pharmacy team when necessary. To liaise with various members of the Pharmacy team and ward staff when solving supply problems and ensuring the best service to patients. To ensure safety of drugs awaiting collection by nursing staff and other responsible persons To participate in individual performance review and continuing education programmes in order to maintain and improve standards of service. To maintain continuing professional development. To be responsible for the accurate input of data into the Pharmacy JAC computer system for all duties requiring its use e.g. Ordering and stock control. To assist in the completion and filing of departmental documents. To record any information and assist in the compilation of any data necessary. To act as a role model and assist in the training and induction of other members of the technical staff. To undertake and achieve the NVQ level 2 Pharmacy service skills qualification in accordance with GPhC guidance.

Person Specification

Qualifications

Essential

• NVQ level 2 Pharmacy service skills - or GPhC recognised equivalent, or must be willing to undertake qualification and complete within 18 months of commencing employment

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Knowledge and Experience

Essential

• Experience of working with Computer systems

Desirable

• Experience of working in a Hospital pharmacy
• Experience in using the CMM (JAC) Pharmacy system

Skills

Essential

• Good communication skills oAbility to talk to patients, staff and other Health care professionals. oAbility to express items clearly, both face to face and using telephones
• Ability to work accurately and efficiently with good attention to detail
• Good administration skills including record keeping
• Understand importance and context of role
• Self-motivated with the ability to motivate others
• Ability to work under pressure
• Works well as part of a team
• Presents a professional image / appearance
• Supportive of colleagues of all grades
• Good physical fitness for duties including manual handling, (items up to approx 15kg) standing and walking
• Good organisational skills with the ability to prioritise

Other

Essential

• Ability to travel between sites
• Able to participate in the evening and weekend rotas

Person Specification Qualifications Essential NVQ level 2 Pharmacy service skills - or GPhC recognised equivalent, or must be willing to undertake qualification and complete within 18 months of commencing employment Our Values Essential We are Kind We are Open We are Inclusive Knowledge and Experience Essential Experience of working with Computer systems Desirable Experience of working in a Hospital pharmacy Experience in using the CMM (JAC) Pharmacy system Skills Essential Good communication skills oAbility to talk to patients, staff and other Health care professionals. oAbility to express items clearly, both face to face and using telephones Ability to work accurately and efficiently with good attention to detail Good administration skills including record keeping Understand importance and context of role Self-motivated with the ability to motivate others Ability to work under pressure Works well as part of a team Presents a professional image / appearance Supportive of colleagues of all grades Good physical fitness for duties including manual handling, (items up to approx 15kg) standing and walking Good organisational skills with the ability to prioritise Other Essential Ability to travel between sites Able to participate in the evening and weekend rotas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

This post is a fixed term/secondment for 6 months from start date to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

In this role, you'll provide person-centred therapeutic support to older people experiencing mental health difficulties across community settings, care homes, and memory assessment services.

You'll carry out specialist assessments, reviews, and interventions for people with complex needs, including dementia, cognitive impairment, and other mental health conditions, making sure care is effective, evidence-based, and as least restrictive as possible.

You'll work flexibly across services--supporting patients, carers, and staff while also getting involved in service development and quality improvement.

You'll also help plan and oversee care for patients in both primary and secondary care, including those living in the community and in care homes.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The main duties of this role involve working closely with older people and their families to provide compassionate, person-centred support, including having sensitive conversations around diagnosis and care needs in a reassuring and respectful way.

You'll carry out specialist mental health assessments, including memory and functional assessments, and manage a varied caseload across community and care home settings. You'll deliver practical, evidence-based care for people with dementia and other mental health conditions, including care planning and regular review.

You'll support timely diagnosis, manage risk, and respond appropriately to crises. Working as part of a wider team, you'll collaborate with GPs, OTs, psychologists and social care colleagues to ensure care is coordinated and effective.

Alongside maintaining your professional standards and ongoing development, you'll support junior staff and contribute to a positive team culture. You'll also be involved in service improvement, sharing knowledge, and helping to develop high-quality dementia care.

The role includes working within key legal frameworks, ensuring safe practice, safeguarding, accurate record-keeping, and maintaining confidentiality at all times.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge

Essential

• Knowledge of Functional Mental Health Concerns
• Knowledge of Dementia Types
• Knowledge of Mental Health Act and Mental Health Measures
• Knowledge of Medications used in our practice

Qualifications

Essential

• NMC Registration

Desirable

• Qualified for 1 year at least having completed preceptorship program

Experience

Desirable

• Experience within Older Adult Mental Health

Transport

Desirable

• Ability to be able to travel to different locations in the borough

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

• Fixed Term until 31st March 2026
• Priority given to internal NS ICB staff.

We are seeking a motivated, and forward-thinking person to join NHS Norfolk and Suffolk ICB as our Complaints and Enquiries Officer for a fixed term period of six months. The role will support the delivery of high-quality, accessible, responsive and patient-focused service. The role is varied and rewarding involving listening to feedback from patients, families, carers and members of the public and helping to address their concerns with care.

You will play a key role in shaping how the ICB responds to feedback, ensuring communication is clear, empathetic, and timely, whilst supporting patients and their families through their queries and concerns. We are looking for someone with excellent organisational and administrative skills, who can communicate effectively, resolve problems and uphold standards.

This key position will require excellent communication and organisation skills with knowledge of basic IT. Previous complaints experience is essential. You must have a methodical approach to work and be able to work independently as well as in a team whilst remaining calm under pressure.

• Interviews will take place in person Monday 9th November.

Main duties of the job

Dealing with complaints, compliments and enquiries from the public.

Lead in the management for the ICBs formal complaints that contain sensitive information or issues that may be contentious, ensuring that they are dealt with within the timescale laid down in the Complaints Policy.

Working with ICB staff and other stakeholders to ensure the collation and appropriate presentation of information in order to deliver effective, accurate and robust responses.

Provide direct support to patients, carers and families who contact the ICB with issues/concerns related to their care. Signpost complainants to external agencies when appropriate.

Lead on all stages of the complaints process. Deal with verbal complainants via the telephone with sensitivity, tact and empathy including dealing with service users who have barriers to communication e.g. mental health problems, visually or hearing impaired, physical disabilities, English as a second language. Ensure that a log is kept of all verbal complaints and concerns.

Produce complex written correspondence in the appropriate style and tone for a wide and varied range of correspondents.

Highlight any serious complaints or persistent trendsin complaints to the Patient Experience Senior Lead and relevant teams i.e. Clinical Quality or Safeguarding.

About us

We manage an annual budget of £4.9 billion to commission safe, high quality and accessible health services for 1.7million people living in Norfolk and Suffolk.

We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.

Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined up care.

Norfolk and Suffolk include rural, coastal and deprived communities, with an older than average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.

Our vision is for people to live longer, healthier lives with access to safe, joined up, patient centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high quality services.

We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.

Job description

Job responsibilities

This job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

This job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. This will be done in line with the Job evaluation Handbook guidelines.

Person Specification

Experience

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• Knowledge of administrative procedures, project management or information analysis

Desirable

• Basic knowledge of project principles
• Previously worked in similar position within the public sector
• Significant knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint

Skills

Essential

• Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
• Problem solving skills and ability to respond to sudden unexpected demands
• Skills for supporting project management
• Skills for managing aspects of projects ensuring they meet financial targets.
• Skills for manipulating information.
• Advanced keyboard skills, use of a range of software
• Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales

Desirable

• Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills
• Excellent time management skills with the ability to re-prioritise

Other

Essential

• An ability to maintain confidentiality and trust
• Professional, calm and efficient manner
• Commitment to continuing professional development
• Positive and flexible approach to work
• May be required to travel to ICB Offices and other venues within the ICB area as required

Job summary

Are you looking for an opportunity to support the public in making healthy lifestyle changes and helping others improve their well being?

Our Dietetic Lifestyle Support Workers provide brief intervention support to patients within GP settings & use MI skills within a diet and lifestyle conversation to support positive lifestyle change & signpost where relevant to local services to support a reduction in the risk of development of diabetes.

You will provide patients with a 12 month check up reviewing current progress & ensuring sign posting to other relevant support packages in community.

This role will require you to travel to GP surgeries that offer the programme. We currently offer the programme in Blaenau Gwent, Caerphilly & Newport & Torfaen.

This post is fixed term / secondment until 31st March 2027 to the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Main duties of the job

• To provide dietetic support and administrative assistance to the Community Dietetic Team
• Carry out organisational or administrative tasks as designated by the registered dietitian or administrative lead e.g. Audit, stock checks of resources & products essential for the smooth delivery of community dietetic services.
• Carry out routine administrative tasks to support the community based dietetic team e.g. collect post from main office, check stock of pumps and stationery and order as required.
• Plans and organises straightforward activities.
• Review the dietetic care plans for designated patients as part of their community dietetic care pathway, supporting the patient to optimise their nutritional intake.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Skills

Essential

• Good written and oral communication skills
• Evidences and acknowledges importance of good verbal communication skills
• Able to carry out and assist dietitians with administrative tasks
• Able to use electronic information systems

Experience

Essential

• Experience working with the general public
• Experience of managing own time and prioritising activities
• Experience of using Microsoft windows, word, powerpoint and outlook packages

Desirable

• Previous experience working within the NHS
• Experience working within a caring role

Qualifications

Essential

• English or maths GCSE or equivalent
• Nutrition related / Support worker NVQ/Agored Cymru \level 3 qualification

Desirable

• Nutritional knowledge of special diets, food hygiene and safety

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We currently have an amazing opportunity for anyone experienced in providing support to people who experience mental health issues or emotional distress to get involved in the development of a brand-new service.

At the start of employment, successful candidates will be required to complete a comprehensive training package during the daytime. The service will be operational 24/7 and so successful candidates will be required to work a full shift rotation on completion of the training period.

If you have experience of supporting people, whether that be face to face or over the telephone, and you have a passion for improving and shaping services, we would really like to hear from you.

Please note that the selection process for these roles will include an assessment of competence in managing a difficult phone call.

Main duties of the job

This post is a key role within the 24/7 Mental Health 111 service and will be the first point of contact for people who may require urgent mental health support.

• Mental Health & Wellbeing Practitioners provide effective mental health support to people calling the service who may be experiencing a mental health crisis. This may include triage and risk assessments, and brief psychosocial interventions.
• Working via telephone and video calls, Mental Health & Wellbeing Practitioners will provide effective emotional support for people through the use of compassionate conversations and, when appropriate, encourage and guide effective self-management of emotional distress.
• Mental Health & Wellbeing Practitioners will be able to recognise when a person requires more support than is possible to be delivered over the phone.
• Post holders will work with people from different cultural backgrounds and of all ages and should be committed to culturally competent practice and aware of issues relating to equality, diversity and inclusion.

As this role will be evaluated to understand whether it needs to adapt, successful candidates will also be required to engage in regular reviews, e.g., completing questionnaires, giving feedback, in addition to their usual supervision.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications/Knowledge

Essential

• Educated to degree level or equivalent experience
• Evidence of CPD in relevant field
• Awareness of social determinants of mental health & wellbeing
• An understanding of common mental health and neurodevelopment conditions
• Good understand of barriers that people with mental health issues face
• Understanding of the issues affecting people from BAME community and those with protected characteristics
• Good understanding of the impact of stigma and discrimination

Desirable

• Understanding of the services that are available to support people in mental health crisis
• Understanding of the need to use evidence-based psychosocial interventions

Experience

Essential

• Experience of providing mental health or wellbeing support to people
• Experience of working autonomously and using own initiative
• Experience of prioritising tasks within a busy and pressured environment
• Experience of utilising evidenced based psychosocial interventions
• Experience of working within a multi-disciplinary team, and/or collaboratively with other organisations/agencies

Desirable

• Experience of providing mental health and wellbeing support to people in mental health crisis or experiencing emotional distress
• Experience of providing telephone assessment/support
• Experience working in a service where agreed targets are in place, demonstrating clinical outcomes
• Evidence of working in the local community
• Experience of working in NHS Primary Care Services/mental health settings/ care homes/ in-patient services

Aptitude/Abilities

Essential

• Able to adapt skills to working remotely (i.e. via telephone/video calls)
• To be reflective and self-aware whilst working with people
• To work well within a team and foster good working relationships
• To develop positive therapeutic relationships with people experiencing mental health issues
• Strong and adaptable communication skills to suit varying environments and situations (written and verbal)
• Ability to think laterally and prioritise effectively
• Able to demonstrate commitment to high quality care and service provision
• High level of analytical and judgement skills
• Assertiveness skills
• Ability to work without direct supervision
• Competent assessment and/or support skills
• Excellent telephone and IT skills
• Ability to communicate and work in settings in which the atmosphere may be highly emotive
• Ability to recognise own wellbeing needs and utilise skills to ensure wellbeing needs are met

Desirable

• Ability to speak Welsh
• Knowledge of NHS policies, procedures and guidelines
• Knowledge of outcome measures and their use in clinical audit
• Ability to work effectively with interpreters
• Knowledge of different mental health models and research/evident based treatment
• Competent in assessment of risk
• Ability to work independently within the boundaries of clinical supervision
• Ability to appropriately challenge and resolve conflict

Other

Essential

• High level of enthusiasm and motivation
• Ability to use supervision and personal development positively and effectively
• Ability to work under pressure
• Regard for others and respect for individual rights of autonomy and confidentiality
• Ability to be self-reflective, whilst working with service users, in own personal and professional development and in supervision
• Have a flexible approach with working hours to cover a 24/7 shift pattern

Values

Essential

• Proactive and innovative approach to work
• Willingness to support others and show empathy to their situation
• Self-motivated and able to demonstrate good time management and prioritisation skills
• Committed and adaptable with a professional approach to work

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We are looking to recruit a skilled tradesperson / Carpenter with a friendly and positive "can do" attitude. You will attend to carpentry repairs and PPM duties, you will have the skills and expertise to be able to identify the problem(s) and find and fix issues within the NHS and Trust owned or run properties in the surrounding area.

You will have the ability to carry out varied carpentry duties to a competent standard.

You will be working in a team, and have the ability to undertake standalone tasks, with an emphasis on a quality finish, to meet with our customers high expectations.

You will conduct work in accordance with current legislation, British Standards Codes of Practice, safe systems of work and recognised industry standards to minimise damage to the fabric of the property and to create minimal disruptions to our patients and visitors.

Our core values are Together - Safe, Kind, Excellent and our staff should always uphold these values.

Main duties of the job

A Carpenter Joiner will be employed on work appropriate to their core specialist skills and level of qualification.

Performs work of routine and non-routine, non-complex and complex nature responsible for all repairs and routine planned maintenance activities as directed by management.

Ensure compliance with Trust safety standards and procedures.

Taking all safety measures to prevent danger, avoid injury and prevent damage to equipment.

You will also be expected to carry out additional work involving glazing, locksmith, scaffolding and wood machinery.

Use complex carpentry equipment and machinery as required in accordance with all legislative and statutory guidance.

Carry out new work, installation and refurbishment work throughout the Trust.

Carry out glazing repairs as and when required.

Carry out installation and repairs to metal and fibre ceilings.

Communicate with Ward Managers, department managers, patients and visitors and other Trust staff.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 19th October 2026

Interviews are due to be held on 29th October 2026

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• City and Guilds Craft Certificate
• Apprenticeship or other recognised and approved training
• NVQ Level II equivalent experience

Desirable

• City and Guilds Advanced Craft

Experience

Essential

• Relevant post qualified experience

Desirable

• Experience of maintenance carpentry
• Experience of working in a similar environment
• Wood working machinery
• NHS Experience

Knowledge

Essential

• Good all round trade knowledge

Desirable

• Fire protection

Skills

Essential

• Must have good craft skills
• Good front of house skills
• Can work with minimum supervision

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Community Paediatric Speech and Language Therapy Assistant Band 3/4 (development post)

We require a part-time Speech and Language Therapy Assistant to join our School Age Complex Needs pathway.

This 22.5 hours per week post is based in Ipswich special schools and the surrounding area, with some work in homes or alternative provision.

Appointment is at Band 4 for applicants with previous employment as an NHS SaLTA, or Band 3 for those with relevant experience who will be supported to complete SaLTA competencies.

Working under the supervision of Speech and Language Therapists, you will also work independently with children and young people with complex needs in one-to-one and small-group sessions.

You will liaise with teaching staff, parents/carers and health and education colleagues, supporting communication outcomes within EHCPs.

Key skills include good communication, organisation, patience, creativity, positivity, ability to follow guidance and ask for support, and confidence using Microsoft packages/electronic records.

Experience with complex needs, Makaton, symbols, TalkPads, Intensive Interaction or Attention Autism is welcomed; training and supervision are provided.

Ability to travel during the working day is essential.

Main duties of the job

Main duties of the job

The successful candidate will:

• Deliver therapy packages to children and young people with complex communication needs, including behavioural challenges, under the guidance and support of Speech and Language Therapists.

• Be able to work independently as well as with colleagues
• Be able to work effectively and flexibly with a variety of people, across settings to achieve best outcomes
• Communicate therapy outcomes / next steps to relevant therapy partners and the therapy supervisor.

• Organise therapy sessions by timetabling sessions with therapy partners

• Offer support to the wider team as required e.g. by making resources for therapy sessions, programming Talkpads and other technology, supporting organisation of toys and resources and supporting delivery/booking of therapy groups, gathering information, and assisting with home visits.
• Be comfortable managing competing demands.

• Use our computer systems (Systm One) to record clinical notes, daily.

• Use Microsoft packages, Outlook, Word, Teams etc to keep in touch with service users and colleagues, participate in training and to communicate within the team

• Support delivery of training packages to parents/carers and educational staff (both face to face and virtually).
• Safeguard students, support other staff to do so
• Support teamwork & best practice within the school and across the pathway
• Attend/participate in team meetings

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £31,157 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-8303623-I

Job locations

St Helens House

571 Foxhall Road

Ipswich

IP3 8LX

United Kingdom

Job description

Job responsibilities

Please see the full job description for more information

The primary purpose of this role is to deliver speech, language and communication therapy programmes, devisedby speech and language therapists, to individual or groups of children and young people (CYP).Supporting and training others (educational staff, parents/carers and less experienced colleagues) is a key component of this SLTA role.This community-based role involves working mainly in special school settings but may include visits to specialist units (SSUs), nurseries or homes, according to service need.The client group comprises of children with varied communication difficulties, children with Special Educational Needs and complex presentations.Therapy is typically delivered face to face but may also be via digital methods (e.g. via Microsoft Teams).

Job description Job responsibilities Please see the full job description for more information The primary purpose of this role is to deliver speech, language and communication therapy programmes, devisedby speech and language therapists, to individual or groups of children and young people (CYP).Supporting and training others (educational staff, parents/carers and less experienced colleagues) is a key component of this SLTA role.This community-based role involves working mainly in special school settings but may include visits to specialist units (SSUs), nurseries or homes, according to service need.The client group comprises of children with varied communication difficulties, children with Special Educational Needs and complex presentations.Therapy is typically delivered face to face but may also be via digital methods (e.g. via Microsoft Teams).

Person Specification

Education & Qualifications

Essential

• Level/NVQ Level 3 or equivalent
• Good general education including 5 GCSEs including Maths & English

Desirable

• NNEB training
• Other qualification in related area e.g. child development studies, language, or psychology

Experience & Knowledge

Essential

• Experience of working with children of preschool or school age
• Interest & awareness of children's language development
• Aware of the importance of safeguarding children
• Knowledge of the role of a speech and language therapist

Desirable

• Experience of working with parent/carers
• Experience of CYP with special or complex needs
• Knowledge of some aspects and types of speech language and communication difficulties
• Experience of NHS record keeping such as S1 or equivalent

Skills & Abilities

Essential

• Good communication skills
• Able to write concise and accurate notes.
• Good interpersonal skills including observation, listening, tact and empathy.
• Ability to be flexible, creative and use initiative.
• Able to work as part of a team.
• To work independently as well as under instruction
• Computer literate *able to use MS packages (Word, Outlook)
• Ability to keep client confidentiality.

Desirable

• Use of universal child assessments or scales such as WellComm
• Good negotiation skills
• Able to share sensitive and complex information with families and professionals.
• Able to discuss analyse and reflect on observations.
• Able to use MS Teams & Excel

Personal Qualities

Essential

• Ability to prioritise care
• Flexible approach to working duties
• Ability to travel to rural locations

Person Specification Education & Qualifications Essential Level/NVQ Level 3 or equivalent Good general education including 5 GCSEs including Maths & English Desirable NNEB training Other qualification in related area e.g. child development studies, language, or psychology Experience & Knowledge Essential Experience of working with children of preschool or school age Interest & awareness of children's language development Aware of the importance of safeguarding children Knowledge of the role of a speech and language therapist Desirable Experience of working with parent/carers Experience of CYP with special or complex needs Knowledge of some aspects and types of speech language and communication difficulties Experience of NHS record keeping such as S1 or equivalent Skills & Abilities Essential Good communication skills Able to write concise and accurate notes. Good interpersonal skills including observation, listening, tact and empathy. Ability to be flexible, creative and use initiative. Able to work as part of a team. To work independently as well as under instruction Computer literate *able to use MS packages (Word, Outlook) Ability to keep client confidentiality. Desirable Use of universal child assessments or scales such as WellComm Good negotiation skills Able to share sensitive and complex information with families and professionals. Able to discuss analyse and reflect on observations. Able to use MS Teams & Excel Personal Qualities Essential Ability to prioritise care Flexible approach to working duties Ability to travel to rural locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

St Helens House

571 Foxhall Road

Ipswich

IP3 8LX

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

St Helens House

571 Foxhall Road

Ipswich

IP3 8LX

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Firsway Health Centre is seeking an experienced and highly organised Administration Manager to lead our busy administrative team. This is a key role responsible for ensuring smooth day-to-day operations, delivering excellent patient service, and supporting clinical staff. Working pattern Monday to Friday 9am-5pm.

The ideal candidate will have strong leadership skills, experience in healthcare or office management, and a proactive, problem-solving approach. You will oversee administrative processes, manage staff, and help drive efficiency across the practice.

Join a friendly, patient-focused team and play a vital role in supporting high-quality care within the community.

Interviews to be held early November 2026.

Main duties of the job

As Administration Manager, you will play a key role within the management team, attending meetings, supporting preparation, and taking minutes where required. You will lead and manage the administrative team, overseeing recruitment, training, performance, and staff rotas, while remaining accessible for day-to-day support, including IT queries.

You will manage all administrative workflows, including referrals, emails, medical records, registrations, recalls, screening, and coding, ensuring performance targets are met. The role involves driving improvements to processes, enhancing efficiency, and increasing uptake in screening and recall programmes.

You will coordinate administrative recalls (e.g. safeguarding, proxy access, bloods), support trainee placements in collaboration with internal and external stakeholders, and act as the main contact for trainee queries.

The role also includes compliance responsibilities such as monitoring patient attendance, supporting complaints handling, maintaining data protection standards, reporting breaches, completing required returns, and updating policies and procedures.

You will uphold high standards of customer service and contribute to the smooth and effective running of the practice.

About us

We are a partnership of 4 with a further 13 Salaried GPs, a nursing team of 5, an experienced Medicines Management Team and a practice support team of patient co-ordinators, administrators and a strong management team. We are research active and are also a training practice for undergraduate medical students, foundation year 2 doctors and GP registrars. In addition, we offer placements for other clinicians in training including student nurses and physicians associates.

Despite being a large practice, we all know and care about each other and work well as a team. We have a strong patient focus and offer a supportive work environment.

We have a "Good" CQC rating in 2016 and a high QOF achievement

Job description

Job responsibilities

Duties

Admin Team Manager

Taking an active role as a member of the management team including attendance at each meeting and assisting with meeting preparation and taking notes as required

Attending all meetings as required including the Management Meeting and Clinical Meeting and taking notes of meetings as required

Leading and managing a team of staff including involvement in recruitment, selection, training, performance monitoring, appraisal and disciplinary procedures and producing weekly staffing rotas

Being accessible to all staff for day to day queries including IT queries and taking ownership/organisation resolution as required

Undertaking and managing the workflow within the administration office including: Scanning, Referrals, Emails, Medical records including private, Subject Access Requests and third party requests, Recall System, All screening and immunisations requests, Administration Tasks, Coding, Summarising, Registration and De-registration process and ensuring the team is working within agreed key performance indicators.

Proactively implement innovative changes to existing administrative processes to streamline workflows and enhance overall efficiency and productivity.

Enhance screening processes within the administrative team by identifying process gaps and implementing improvements to increase overall uptake and achieve data performance indicators.

Lead and coordinate administrative recall searches, including Transgender recall, Safeguarding registers, Proxy Access monitoring, and Blood recall to ensure compliance and management of follow-up actions.

Provide support and act as the lead manager for the rota, addressing rota queries and making management decisions as required.

Assist the Rota Co-ordinator for all Trainee placements, future mapping, trainee timetables and rotas to ensure compliance with guidance set by the deanery and Universities.

Communicate any changes in practice. Work closely alongside the Rota coordinator, Room administrator, GP trainers and external Educations organisations to ensure the smooth planning of trainee placements.

Leadership: Act as the main key contact for all trainee placements. Resolve any ongoing trainee queries.

Compliance

Monitoring patient attendance and ensuring operation of practice policy in relation to missed appointments. Monitor patient attendance and proactively review and improve existing policies relating to missed appointments, ensuring appropriate follow-up.

Assist with patient complaints, investigating and responding appropriately ensuring compliance with the NHS standard

Assist submitting the annual Complaints Return for the practice and providing an annual summary for consideration by the Management Team

To have responsibility for data protection issues across the Practice with the support of the Practices Data Protection Officer including reporting any Data Breaches.

Assist to maintain and submit the Data Security Protection Toolkit return on behalf of the Practice

To produce new policies and procedures related to changes in the Practice and ensuring they are kept up to date at all times

Operating within, maintaining and improving Firsways high expectations of excellent customer service

Lead and support the PPG (Patient Participation Group) for the GP practice, working collaboratively with patients and practice staff to strengthen patient engagement, improve communication, and support service development.

Any other duties deemed commensurate with the job grade

Key competencies

Leadership and Team Management

Ability to lead, motivate, and develop the administrative team to ensure high performance and effective service delivery. This includes managing recruitment, training, staff supervision, performance monitoring, rota coordination, and supporting staff with day-to-day operational queries.

Operational and Workflow Management

Strong capability to organise and oversee administrative workflows to ensure efficient daily operations. This includes managing processes such as referrals, medical records, patient registrations, subject access requests, recalls, coding, and administrative tasks while ensuring agreed performance targets are met.

Strategic Process Improvement

Ability to identify inefficiencies within administrative systems and implement improvements to streamline processes, enhance productivity, and support organisational performance targets, including improving screening uptake and recall management.

Communication and Stakeholder Engagement

Excellent verbal and written communication skills to liaise effectively with staff, clinicians, management teams, trainees, external organisations, and patients. This includes communicating operational changes, responding to queries, and supporting collaborative working across departments.

Meeting Coordination and Administrative Governance

Competence in supporting management structures through meeting preparation, attendance, minute taking, and documentation of key decisions and actions for management and clinical meetings.

Compliance and Regulatory Awareness

Strong understanding of healthcare governance requirements and the ability to ensure administrative practices comply with organisational policies and regulatory frameworks such as National Health Service standards, UK General Data Protection Regulation, and the Data Security and Protection Toolkit.

Data Protection and Information Governance

Ability to manage sensitive patient information responsibly, oversee subject access requests, support data protection processes, and ensure compliance with confidentiality and data governance requirements.

Patient Service and Complaint Handling

Commitment to delivering high standards of patient service by supporting complaints effectively, supporting investigations, monitoring missed appointments, and ensuring policies are implemented to improve patient engagement.

Planning and Resource Coordination

Ability to coordinate staffing rotas, trainee placements, and administrative resources to ensure operational continuity and compliance with external training organisations and placement requirements.

Problem Solving and Decision Making

Ability to address operational challenges proactively, respond to staff queries, resolve administrative issues efficiently, and make informed decisions that support service delivery.

Attention to Detail and Record Management

High level of accuracy in managing documentation, policies, patient records, and administrative data to maintain compliance, data quality, and organisational standards.

Organisation and Time Management

Strong ability to manage multiple priorities, deadlines, and responsibilities while maintaining high standards of professionalism and efficiency.

Person Specification

Qualifications

Essential

• A-levels or equivalent

Desirable

• Degree in Business Management or equivalent Any other relevant qualification such as ILM, CMI etc

Experience

Essential

• NHS administration skills /experience Experience with systems: EMIS web/E-referral System (ERS) Experience of working with the general public Experience of dealing with complaints from customers/patients Some leadership experience (worked in and managed a team) Driving or delivering change within a business HR Experience to include: Appraisal meetings Disciplinary/ Grievance hearings Performance Management Sickness Management Staff training Staff Development Planning Strong IT Skills including the ability to write and complete reporting. Understanding of how to work effectively in a fast-paced environment Delegations Skills Prioritisation and Planning Problem solving and analytical skill Ability and skill to lead and motivate a team, creating a positive environment. Proven Leadership skill Excellent communications skills across all forms of media to include: Telephone Email In person Personable and Approachable Uses own initiative Self-Motivated and able to work with minimal direction Ability to work effectively under pressure Sensitive and empathetic Hardworking and Reliable Resourceful with the ability to think outside the box Ability to work flexibly including weekends/ evenings when necessary Willingness to undertake assessment and complete further training or qualifications

Desirable

• Degree in Business Management or equivalent Any other relevant qualification such as ILM, CMI etc Experience working in a healthcare setting/GP practice Experience of working in Primary Care Health and Safety Management to include: Risk assessments Accident Reporting GDPR Docman Accurx Health Tech-1 Full UK Driving license and own transport Enhanced DBS check

Job summary

An exciting opportunity has arisen for Band 5 Nurses to join our team and work as part of urgent community response working in patient's homes across West Suffolk to deliver high quality nursing care.

You will assess, plan and deliver planned/unplanned healthcare for patients often with long term conditions and interventions will include: end of life care, palliative care, catheter care and wound care. You will want to enable patients to achieve quality of life, dignity and comfort.

You will be passionate about delivering holistic care to patients and their families.

You will be supervised by a nurse within the team and have access to training and learning opportunities across the Trust. If you are newly qualified, you will also be supported with preceptorship.

You will work as part of an MDT who support urgent community response and at times will complete joint visits with ACPs and therapists. As a team we intercept some ambulance referrals to provide an urgent response. This is an exciting time to work in the community with developments to support care being closer to home.

Main duties of the job

Triage, assess, plan, implement and evaluate all aspects of patient care, mainly unplanned to include palliative and end of life care, catheter care and wound care.You will need to be able to drive to patient's homes and have access to your own car.Following holistic assessment, devise an individualised, evidence-based plan of care for each patient, modifying it as required.Assess patients' holistic needs, communicating complex and sensitive information to patients and carers.Have a good understanding of palliative and end of life care, including symptom control and independent management of syringe pumps and end of life medication.Use tactful and persuasive skills to gain the patient's co-operation in their care management plan.Liaise with GPs, Social Services, inpatient teams, hospice, other health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated.Participate in multi-disciplinary/multi-agency meetings as appropriate.To be competent to deliver IV therapy.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

179-8289001-I

Job locations

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see attached Job Description for full details.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Job description Job responsibilities Please see attached Job Description for full details. STAFF CAR PARKING Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30. For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website. This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role. The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Education & Qualification

Essential

• RN Qualification (Part 1 of register) or equivalent.
• Current NMC registration

Desirable

• IV Administration /cannulation
• ENB 998/mentorship preparation or equivalent

Experience & Knowledge

Essential

• Excellent communication skills
• Experience in delivering end of life/palliative care.
• Able to provide high standards of care
• Ability to use own initiative
• Ability to be focused undertake patient care and input accurate data/patient records
• A team player
• Able to work flexibly to accommodate patient/service needs
• Able to communicate effectively where there are barriers to understanding

Desirable

• IV Administration /cannulation.
• Previous experience working in the community

Skills & Abilities

Essential

• Effective observational and reporting skills
• Good time management skills
• Good interpersonal skills
• IT and standard keyboard skills
• Leadership Skills
• Able to manoeuvre patients using handling aids
• Clinical reasoning skills

Desirable

• IV Administration /cannulation.

Personal Qualities

Desirable

• Ability to provide your own transport to travel to rural locations

Person Specification Education & Qualification Essential RN Qualification (Part 1 of register) or equivalent. Current NMC registration Desirable IV Administration /cannulation ENB 998/mentorship preparation or equivalent Experience & Knowledge Essential Excellent communication skills Experience in delivering end of life/palliative care. Able to provide high standards of care Ability to use own initiative Ability to be focused undertake patient care and input accurate data/patient records A team player Able to work flexibly to accommodate patient/service needs Able to communicate effectively where there are barriers to understanding Desirable IV Administration /cannulation. Previous experience working in the community Skills & Abilities Essential Effective observational and reporting skills Good time management skills Good interpersonal skills IT and standard keyboard skills Leadership Skills Able to manoeuvre patients using handling aids Clinical reasoning skills Desirable IV Administration /cannulation. Personal Qualities Desirable Ability to provide your own transport to travel to rural locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Applications are invited for a 12 month maternity cover appointment as a Consultant Haematologist with expertise and interest in lymphoid haemato-oncology and especially in CAR-T and other cell-based treatments at St. George's University Hospitals Foundation Trust. This post is an exciting opportunity to work as an integral part of a dynamic haematology department within an acute teaching hospital trust and the opportunity to concentrate on a sub-specialty interest in cellular therapies especially CAR-T.

The successful applicant will join a team of 15 other haematologists based at St George's who together provide haematology services and HSCT for malignant and non-malignant haematology.

The post holder will help provide an expertly led comprehensive range of inpatient and outpatient services for patients with lymphoproliferative disorders including assessment for consideration of cellular therapies including CAR-T and post CAR-T care. The post holder will work closely with the care group lead/clinical director in shaping a tertiary cellular therapies programme for the hospital This is in addition to expertise in apheresis and in HSCT, in particular autologous transplants The post holder will be a core member of the haemato-oncology multidisciplinary team and will also be actively involved in the provision and delivery of diagnostic services as part of the South West London pathology network.

Main duties of the job

The appointee will be responsible for the development and maintenance of a high standard of practice of clinical and laboratory haematology.

-Provide an expertly led comprehensive range of inpatient and outpatient services for patients with lymphoproliferative disorders including those requiring an autologous HSCT or CAR-T therapy.

-Further develop a comprehensive cellular therapy programme for the hospital.

-Work closely with essential stakeholders in the CAR-T programme (ICU, neurology, management, stem cell processing laboratory and commissioners). There is a close working relationship with the Apheresis team instrumental in CAR-T delivery.

-Provide consultant input for clinical and laboratory aspects of the haemato-oncology service and work collaboratively with other consultant colleagues in the delivery of the haemato-oncology in-patient and outpatient services.

-Be part of the transplant as well as lymphoma attending team managing inpatient care working in rotation with the other members of the team, to provide robust cover for all patients with white cell disorders admitted to St George's Hospital.

-Be a core member of the haemato-oncology multidisciplinary team and will be actively involved in the provision and delivery of diagnostic services as part of the South West London pathology network.

-Ensure provision of a high standard of practice of laboratory diagnostic haematology services in partnership with the South West London Pathology Network.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Details

Date posted

06 October 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

200-MC-712740-8231745-CA2

Job locations

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT

United Kingdom

Job description

Job responsibilities

The appointee will be responsible for the development and maintenance of a high standard of practice of clinical and laboratory haematology.

The post holder will help provide an expertly led comprehensive range of inpatient and outpatient services for patients with lymphoproliferative disorders including those requiring an autologous HSCT or CAR-T therapy. The post holder will be encouraged to further develop a comprehensive cellular therapy programme for the hospital. The post holder will need to work closely with essential stakeholders in the CAR-T programme including ICU, neurology, management, stem cell processing laboratory and commissioners. There is also a close working relationship with the Apheresis team instrumental in CAR-T delivery.

The post holder will provide consultant input for clinical and laboratory aspects of the haemato-oncology service and work collaboratively with other consultant colleagues in the delivery of the haemato-oncology in-patient and outpatient services.

The post holder will be part of the transplant as well as lymphoma attending team managing inpatient care working in rotation with the other members of the team, to provide robust cover for all patients with white cell disorders admitted to St Georges Hospital.

The post holder will be a core member of the haemato-oncology multidisciplinary team and will be actively involved in the provision and delivery of diagnostic services as part of the South West London pathology network.

The post holder will help ensure provision of a high standard of practice of laboratory diagnostic haematology services in partnership with the South West London Pathology Network, the hub of which is based at St Georges Hospital, working in conjunction with the other haematology consultants to ensure comprehensive cover for the laboratory.

Research

There is a strong focus on research and the post holder is expected to work with the care group lead in developing a cellular therapy translational and clinical trials portfolio. Previous academic and research experience will be valued.

Teaching

The post holder will be encouraged to be actively involved in teaching undergraduates and post- graduate students and allied health professionals in the discipline. The teaching commitment may vary with the development of the new curriculum. The haematology teaching commitments are currently coordinated by Prof Koh to ensure a robust delivery of the program. Consultants taking on additional teaching responsibilities will have time for these reflected in their job plans and the opportunity to be formal educational supervisors.

Training

There is also a program of teaching for the junior haematology, nursing and biomedical staff within the Department in which all consultant haematologists are involved. The post holder will also be asked to help lead on the formalized training of haematology trainees on rotation with the department. The post holder will be directly involved in educational and clinical supervision for the trainees.

Audit and Clinical Governance

The post holder will be required to participate in CPD and to maintain the relevant skills for the post. All consultants are expected to play an appropriate part in Clinical Governance of the haematology services and the areas of the Trust practice where haematological medicine is involved. Clinical Governance activity includes clinical audit, clinical guidelines and protocol development and clinical risk management. They will be expected to produce evidence of their contribution in these areas and audit of their own clinical work as part of their annual appraisal.

Appraisal

All consultants are required to undertake annual appraisal. The appraisal will be undertaken by a trained appraiser in line with trust guidance. In the event of an appraisal or job planning dispute, the matter will be escalated to the clinical director for the division and then to the Medical Director or Responsible Officer as appropriate.

Clinical Management

Personal development for clinical management

Job description Job responsibilities The appointee will be responsible for the development and maintenance of a high standard of practice of clinical and laboratory haematology. The post holder will help provide an expertly led comprehensive range of inpatient and outpatient services for patients with lymphoproliferative disorders including those requiring an autologous HSCT or CAR-T therapy. The post holder will be encouraged to further develop a comprehensive cellular therapy programme for the hospital. The post holder will need to work closely with essential stakeholders in the CAR-T programme including ICU, neurology, management, stem cell processing laboratory and commissioners. There is also a close working relationship with the Apheresis team instrumental in CAR-T delivery. The post holder will provide consultant input for clinical and laboratory aspects of the haemato-oncology service and work collaboratively with other consultant colleagues in the delivery of the haemato-oncology in-patient and outpatient services. The post holder will be part of the transplant as well as lymphoma attending team managing inpatient care working in rotation with the other members of the team, to provide robust cover for all patients with white cell disorders admitted to St Georges Hospital. The post holder will be a core member of the haemato-oncology multidisciplinary team and will be actively involved in the provision and delivery of diagnostic services as part of the South West London pathology network. The post holder will help ensure provision of a high standard of practice of laboratory diagnostic haematology services in partnership with the South West London Pathology Network, the hub of which is based at St Georges Hospital, working in conjunction with the other haematology consultants to ensure comprehensive cover for the laboratory. Research There is a strong focus on research and the post holder is expected to work with the care group lead in developing a cellular therapy translational and clinical trials portfolio. Previous academic and research experience will be valued. Teaching The post holder will be encouraged to be actively involved in teaching undergraduates and post- graduate students and allied health professionals in the discipline. The teaching commitment may vary with the development of the new curriculum. The haematology teaching commitments are currently coordinated by Prof Koh to ensure a robust delivery of the program. Consultants taking on additional teaching responsibilities will have time for these reflected in their job plans and the opportunity to be formal educational supervisors. Training There is also a program of teaching for the junior haematology, nursing and biomedical staff within the Department in which all consultant haematologists are involved. The post holder will also be asked to help lead on the formalized training of haematology trainees on rotation with the department. The post holder will be directly involved in educational and clinical supervision for the trainees. Audit and Clinical Governance The post holder will be required to participate in CPD and to maintain the relevant skills for the post. All consultants are expected to play an appropriate part in Clinical Governance of the haematology services and the areas of the Trust practice where haematological medicine is involved. Clinical Governance activity includes clinical audit, clinical guidelines and protocol development and clinical risk management. They will be expected to produce evidence of their contribution in these areas and audit of their own clinical work as part of their annual appraisal. Appraisal All consultants are required to undertake annual appraisal. The appraisal will be undertaken by a trained appraiser in line with trust guidance. In the event of an appraisal or job planning dispute, the matter will be escalated to the clinical director for the division and then to the Medical Director or Responsible Officer as appropriate. Clinical Management Personal development for clinical management

Person Specification

Qualifications and Training

Essential

• Full and Specialist registration (and with a licence to practise) with the General Medical Council (GMC), or be eligible for registration within six months of interview.
• Applicants that are UK trained, must ALSO be a holder of a Certificate of Completion of Training (CCT), or be within six months of award of CCT by date of interview.
• Applicants that are non-UK trained, will be required to show evidence of equivalence to the UK CCT
• FRCPath or show evidence of equivalent qualification
• MRCP or show evidence of equivalent qualification

Desirable

• Higher degree (e.g. MD, PhD) relevant to Car-T or Lymphoma
• FRCPath in Haematology (or equivalent)

Experience

Essential

• Experience in diagnostic and clinical haematology
• Ability to take full and independent responsibility for clinical care of patients with haematological conditions
• Experience of clinical audit

Desirable

• Have 6 months' experience working in a specialist transplant or CAR-T unit
• Have 6 months experience working in a tertiary lymphoma unit

Teaching & Training

Essential

• Experience in teaching medical students, junior doctors, or allied professionals
• Willingness to participate in educational activities
• Commitment to continuing medical education

Desirable

• Completion of a teaching qualification or leadership in a formal teaching role
• Experience or training in supervision of medical trainees

Research and Audit

Essential

• Understanding of clinical governance and participation in audit/QI activities
• Evidence of continuing research interest in haematology

Desirable

• Publication or presentation in national/international haematology conferences
• Active participation in lymphoma or Car-T/transplant clinical trials

Leadership and Management

Essential

• Evidence of team working and leadership abilities
• Ability to organise and manage clinical services effectively
• Willingness to undertake additional professional responsibilities at local, regional or national levels

Desirable

• Experience in service development or quality improvement projects in haematology
• Experience of budget management
• Proven experience of change management

Other

Essential

• Excellent communication and interpersonal skills
• Commitment to patient-centred care and safety conditions
• Able to work with/influence senior colleagues across a range of specialties
• Commitment to team working, and respect and consideration for the skills of others
• Able to work against a background of change and uncertainty

Person Specification Qualifications and Training Essential Full and Specialist registration (and with a licence to practise) with the General Medical Council (GMC), or be eligible for registration within six months of interview. Applicants that are UK trained, must ALSO be a holder of a Certificate of Completion of Training (CCT), or be within six months of award of CCT by date of interview. Applicants that are non-UK trained, will be required to show evidence of equivalence to the UK CCT FRCPath or show evidence of equivalent qualification MRCP or show evidence of equivalent qualification Desirable Higher degree (e.g. MD, PhD) relevant to Car-T or Lymphoma FRCPath in Haematology (or equivalent) Experience Essential Experience in diagnostic and clinical haematology Ability to take full and independent responsibility for clinical care of patients with haematological conditions Experience of clinical audit Desirable Have 6 months' experience working in a specialist transplant or CAR-T unit Have 6 months experience working in a tertiary lymphoma unit Teaching & Training Essential Experience in teaching medical students, junior doctors, or allied professionals Willingness to participate in educational activities Commitment to continuing medical education Desirable Completion of a teaching qualification or leadership in a formal teaching role Experience or training in supervision of medical trainees Research and Audit Essential Understanding of clinical governance and participation in audit/QI activities Evidence of continuing research interest in haematology Desirable Publication or presentation in national/international haematology conferences Active participation in lymphoma or Car-T/transplant clinical trials Leadership and Management Essential Evidence of team working and leadership abilities Ability to organise and manage clinical services effectively Willingness to undertake additional professional responsibilities at local, regional or national levels Desirable Experience in service development or quality improvement projects in haematology Experience of budget management Proven experience of change management Other Essential Excellent communication and interpersonal skills Commitment to patient-centred care and safety conditions Able to work with/influence senior colleagues across a range of specialties Commitment to team working, and respect and consideration for the skills of others Able to work against a background of change and uncertainty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Blackshaw Road

Tooting

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job summary

We are pleased to invite applications for the post of Specialty Doctor in Oncology, based at Worcestershire Acute Hospitals NHS Trust within the Worcestershire Oncology Centre. This is a 12-month fixed-term opportunity to join a friendly, supportive and forward-looking oncology team.

The successful applicant will work alongside our Consultant Oncologists and wider multidisciplinary team, supporting chemotherapy and radiotherapy services, outpatient clinics across our hospital sites, the oncology ward and the provision of Acute Oncology services. The post also offers opportunities to contribute to teaching, clinical research and audit.

Main duties of the job

This is a rotational post, with the successful applicant spending six months working with each of two Consultant Oncologists over the 12-month appointment, offering valuable breadth of experience across the service. For six months, the successful applicant will be attached to a Consultant Oncologist caring for patients with colorectal and lung cancers and neuroendocrine tumours (NETs). They will then be rotating to work with a Consultant Oncologist managing patients with breast, upper gastrointestinal and renal cancers. Throughout both placements, the postholder will be expected see new patients, treatment-review patients and follow-up patients, with opportunities to gain experience in clinical assessment, treatment planning, toxicity management, surveillance and supportive care.

The role includes weekend ward cover on a 1:4 rota, between 9am and 5pm.

The Worcestershire Oncology Centre opened in early 2015 on the Worcestershire Royal Hospital site and offers modern facilities, including state-of-the-art radiotherapy equipment. Our Oncology Department is dynamic, approachable and collaborative, with a strong commitment to delivering high-quality specialist cancer care across the three hospital sites within our large acute Trust: Worcester, Redditch and Kidderminster.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job description

Job responsibilities

This job description, together with the job plan, will be reviewed annually and agreed with the Clinical Director and Divisional Medical Director, on behalf of the Chief Medical Officer, to ensure that it continually reflects the areas of work, clinical responsibility of the post and purchaser requirements.

A suitably experienced post-holder will be expected to provide an appropriate clinical service in the relevant specialty to patients of the Worcestershire Acute Hospitals NHS Trust and to General Practitioners.

The post-holder will be expected to provide a service to patients of the Worcestershire Acute Hospitals NHS Trust, General Practitioners and to attend multi-disciplinary meetings. The successful candidate will be expected to work within multi-disciplinary teams in providing high quality clinical care. It is anticipated work will be undertaken on three sites and closer to the patients home. The Trust is seeking to extend services to GP surgeries/health centres etc and job plans may be revised in due course.

The post-holder will provide support to the A&E department and acute medicine to ensure timely appropriate care and patient flow through the hospital, whilst covering AOS duties.

The post-holder will provide consultation and advisory service to clinical colleagues in the Trust and Primary Care.

The post-holder will attend cross county and cross site meetings. To collaborate with colleagues to deliver a high quality, timely service and to work towards meeting the Trust's and departmental objectives.

The post-holder will participate in the oncology weekend on call rota 0900-1700.

The Trust would expect a Specialty Doctor whilst undertaking non-resident on-call duties to attend the hospital site to review patients when clinically necessary. The Specialty Doctor on call must be prepared to attend willingly whenever requested to do so by a member of their medical and nursing team.

Person Specification

Personal Attributes

Essential

• Ability to work effectively as a team member.
• Enquiring, critical approach to work.
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies.
• Commitment to Continuing Medical Education.
• Flexible approach to work duties.
• Ability to work without supervision.
• Reliable and supportive to other colleagues.
• Ability to work antisocial hours.

Desirable

• Willingness to undertake additional professional responsibilities at local regional or national levels.

Research Experience

Essential

• Ability to apply research outcomes to clinical problems.
• An awareness of current specialty specific developments and initiative.

Desirable

• Publications in relevant peer- reviewed journals in the last 5 years.
• Evidence of having undertaken original research.

Qualifications

Essential

• QualificationsEligible for full GMC Registration with a Licence to practise at the time of appointment.
• MBBS or equivalent medical qualification.

Desirable

• Higher degree.

Experience

Essential

• At least four years full-time or equivalent postgraduate training, at least two of which will be in the relevant specialty training programme, or as a FTSTA. Or equivalent experience and competencies of this specialist training.
• Ability to offer expert clinical opinion on range of problems both emergency and elective within specialty.
• Ability to take full and independent responsibility for clinical care of patients.

Teaching Experience

Essential

• Ability to teach clinical skills to medical, nursing staff and other disciplines.
• Experience of teaching clinical skills to undergraduates and postgraduates.

Desirable

• Ability to supervise postgraduate research.

Management and Administrative Experience

Essential

• Ability to organise and prioritise workload effectively.
• Ability to organise and manage outpatient priorities.
• Experience of audit management and conducting clinical audit.

Desirable

• Ability to use the evidence based and clinical audit to support decision making.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are looking for an enthusiastic and committed Salaried General Practitioner for 4-6sessions. This would be to join our well-established family friendly practice.

We are a highly regarded, long established practice, with an excellent practice team consisting of an experienced Nurse, administration staff and a practice manager.

We are a GMS practice with list size of approximately 2500 and are paper light with Systmone.

We have high levels of patient satisfaction ratings and regularly come 1st or 2nd in the region in national government surveys.

We are consistently high QOF achievers with an excellent relationship and active role leading the Medicines Optimisation team for our PCN.

Main duties of the job

Clinical duties

Provide comprehensive primary medical care to registered patients, including:

• Routine surgery consultations and urgent on-the-day assessments

• Management of acute and chronic conditions

• Undertake home visits where clinically appropriate

• Provide appropriate clinical advice and support to the wider practice team

• Ensure timely, accurate clinical record keeping in line with GMC and practice standards

• Review and action clinical correspondence, pathology results, and tasks

Professional Responsibilities

• Work in accordance with the GMC Good Medical Practice guidelines

• Maintain professional registration and revalidation requirements

• Engage in CPD and appraisal activities

Practice & Team Responsibilities

• Work collaboratively with other GP,s nurse, administration team and the wider PCN team

• Contribute to practice meetings where appropriate

• Support a culture of learning, openness, and continuous improvement

• Complete referrals, reports, and associated administrative work in a timely manner

• Contribute to repeat prescribing and medication reviews as agreed

About us

Melrose Medical Centre is a small, friendly GP practice serving a close-knit local community. With a relatively small patient list, the practice offers a more personal, continuity-focused approach to care, allowing staff to build strong relationships with patients and colleagues alike.

The practice is supported by a close, supportive multidisciplinary team, including GPs, nursing staff, a practice manager and experienced administrative staff. The role is further supported by ARRS roles including physiotherapists, mental health, social prescribers and a well established pharmacy team. As a small practice, teamwork, flexibility and good communication are central to how the service operates day to day.

Melrose Medical Centre provides a full range of NHS primary care services, including routine GP consultations, chronic disease management, health promotion, and preventative care. The practice is committed to delivering high-quality, patient-centred care in a welcoming and respectful environment.

This is an ideal setting for someone who values:

• A supportive, close-working team

• A community-focused practice

• The opportunity to make a real difference to patients in a smaller practice setting

Job description

Job responsibilities

Clinical duties

Provide comprehensive primary medical care to registered patients, including:

• Routine surgery consultations and urgent on-the-day assessments

• Management of acute and chronic conditions

• Undertake home visits where clinically appropriate

• Provide appropriate clinical advice and support to the wider practice team

• Ensure timely, accurate clinical record keeping in line with GMC and practice standards

• Review and action clinical correspondence, pathology results, and tasks

Professional Responsibilities

• Work in accordance with the GMC Good Medical Practice guidelines

• Maintain professional registration and revalidation requirements

• Engage in CPD and appraisal activities

Practice & Team Responsibilities

• Work collaboratively with the GP, nurse, administration team and the wider PCN team

• Contribute to practice meetings where appropriate

• Support a culture of learning, openness, and continuous improvement

• Complete referrals, reports, and associated administrative work in a timely manner

• Contribute to repeat prescribing and medication reviews as agreed

Person Specification

Qualifications

Essential

• Fully registered with the General Medical Council (GMC) with a licence to practise
• On the NHS England GP Performers List
• Completion of GP training (CCT or equivalent)
• Applicants must have the right to work in the UK
• Excellent communication and interpersonal skills
• Ability to work effectively within a multidisciplinary team
• Commitment to high-quality patient care and continuous improvement

Desirable

• Experience of SystmOne
• Interest in developing as a clinical lead

Experience

Essential

• Experience of working in a GP practice in the UK

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).