Job description

Job responsibilities

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

• Registered Nurse with NMC registration
• Evidence of continuing professional development.
• Understanding of the public health role of immunisation and vaccination services.
• Knowledge of the Welsh Government National Immunisation Framework and national immunisation schedules.
• Knowledge of safeguarding and the Mental Capacity Act 2005.
• Evidence of Basic Life Support and anaphylaxis training.
• IT literate with experience of Microsoft Office applications, outlook email and internet use.

Desirable

• Completion of, or willingness to undertake, National Minimum Standards and Core Curriculum for Immunisation Training
• Knowledge of cold chain management and vaccine storage requirements.
• Understanding of audit, quality improvement and clinical governance processes.

Experience

Essential

• Experience of working as part of a multidisciplinary team.
• Experience of delivering person-centred care and maintaining contemporaneous and accurate records.
• Ability to prioritise workload and adapt to changing service demands.
• Evidence of identifying and addressing own learning and development needs.

Desirable

• Experience of delivering immunisation or vaccination programmes.
• Experience of working under Patient Group Directions (PGDs), Vaccine Group Directions (VGDs) and/or Patient Specific Directions (PSDs).
• Experience of supporting, supervising or delegating work to Healthcare Support Workers, students or colleagues.
• Experience of working within community, primary care, public health or outreach settings.

Skills and Attributes

Essential

• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Commitment to maintaining professional standards and delivering person-centred care
• Ability to communicate sensitively and effectively on complex or sensitive subjects in a professional and non-judgemental manner.
• Good organisational skills and the ability to prioritise workload effectively.
• Ability to adapt to changing service demands and work across a variety of clinical and community settings.
• Ability to develop and maintain effective working relationships with patients, colleagues and partner organisations.
• Demonstrate Powys Teaching Health Board Values and Behaviours.
• Ability to work under pressure whilst maintaining high standards of care.
• Willingness to travel and work flexibly to meet the needs of the service, including participation in weekend and vaccination campaign activities where required.

Desirable

• Some ability to speak, read and/or write Welsh, or an eagerness to learn.
• Making Every Contact Count (MECC) and/or Vaccination Champion training.

Other

Essential

• Ability to travel to various locations across Powys in a timely manner to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

Base, Bronllys Vaccination Centre

Bronllys

Powys

LD3 0LY

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Experience

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Skills

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

For questions about this job, contact:

Name: Louise Spicer Position: Intrapartum Matron Email: [email protected]

Are you an ambitious and passionate midwifery leader?

Leeds Teaching Hospitals NHS Trust is one of the largest and most progressive maternity providers in the UK, caring for around 9000 families each year across two busy maternity units. We are excited to offer an exceptional opportunity for an enthusiastic and motivated midwife to join our leadership team as Team Leader for Delivery Suite at the Leeds General Infirmary.

This is an excellent opportunity to influence the future of maternity care, lead a highly skilled multidisciplinary team, drive innovation, and shape the experience of women, babies and families during one of life's most significant moments. We are looking for a visible, compassionate and inspiring leader who thrives in a dynamic environment and is passionate about delivering safe, personalised and outstanding intrapartum care.

This is an exciting time to join Leeds Maternity Services. We are committed to continuous improvement, innovation and excellence and are proud of our culture of collaboration, learning and professional development. Our Delivery Suite sits at the heart of a large tertiary maternity service, providing exposure to complex care, specialist services and opportunities to work alongside experts across maternity, neonatal and obstetric care.

As Team Leader, you will be empowered to influence service development, lead quality improvement initiatives and support workforce transformation . You will have the support of an experienced leadership team who are committed to helping colleagues develop their leadership potential and achieve their career aspirations.

We are seeking an inspirational midwife who can bring energy, vision and strong leadership to our Delivery Suite team. The successful candidate will:

• Demonstrate substantial experience within maternity services and a passion for intrapartum care.
• Inspire and motivate teams to deliver exceptional patient-centred care.
• Lead and support a large multidisciplinary workforce, fostering a positive and inclusive culture.
• Drive quality improvement initiatives and promote evidence-based practice.
• Support service development and implement innovative ways of working.
• Be confident in managing workforce, resources and departmental budgets.
• Champion staff wellbeing, professional development and education.
• Work clinically when required through escalation
• Demonstrate excellent communication, organisational and decision-making skills.
• Act as a visible role model, embodying the values of The Leeds Way.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Please see the attached job description for further information about this vacancy.

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• Please click Apply to view Job Description and Person Spec

Experience

Essential

• Please click Apply to view Job Description and Person Spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Leeds

West Yorkshire

LS1 3EX

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will:1. Undertake comprehensive therapy assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and inform the development of a differential diagnosis.2. Formulate and execute individualised therapy management and treatment plans of patients including those with complex presentation, in collaboration with the Urgent Community Response Team, other agencies and the patient, utilising a range of treatment skills.3. Be aware of Assistive Technology and make referrals for this as required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.8. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.9. Ensure activity data and clinical information is recorded on Systm One and is completed on a daily basis.10. Plan and organise specialist services within the Urgent Community Response Team.11. Demonstrate dexterity, co-ordination and palpatory senses for assessment, and manual treatment of patients, including using specialist equipment and fine tools, manual and mobilising skills.12. Order equipment and contribute to the requisitioning of supplies and equipment through electronic ordering systems.13. Ensure informed consent is obtained prior to initiating interventions.14. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Person Specification

Qualifications

Essential

• Diploma or 1st level degree in Physiotherapy/Occupational therapy
• Current HCPC registration
• Clinical educators course

Experience

Essential

• Evidence of working at a relevant level
• Good observational and reporting skills
• Good interpersonal skills
• Work flexibly to accommodate patient/service needs
• Demonstrate good IT and standard keyboard skills

Desirable

• Experience in complex moving and handling

Skills, Abilities and Knowledge

Essential

• Knowledge of additional specialist areas through inhouse training & short courses
• Highly motivated
• Flexible & Resilient

Communication

Essential

• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Able to communicate effectively in written and verbal English Language

Personal and People Development

Essential

• Ability to manage stressful situations
• A team player

Personal Attributes / Behaviours

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other

Essential

• Be able to: Kneel, bend & stoop, and work in cramped environments.
• Be able to Manoeuvre limbs of around 5-6kg
• Be able to Manoeuvre patients using handling aids
• Must have a full UK driving license and have access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• UK recognised qualification in Physiotherapy at degree level or above
• HCPC Registration

Desirable

• Member of CSP

Experience

Essential

• Student placements in core areas of physiotherapy
• Student experience across acute, outpatient or community settings
• Experience of using research and other evidence to inform practice

Desirable

• Experience of working as a qualified therapist
• Experience of working in a diverse multi-cultural environment

Knowledge

Essential

• Understanding of clinical governance
• Has an understanding of professional issues and NHS developments

Desirable

• Experience of audit or quality improvement

Skills

Essential

• Able to demonstrate excellent verbal and non-verbal and written communication skills
• Able to demonstrate clinical reasoning skills in assessing and treating patients
• Able to demonstrate time management skills

Other

Essential

• Understanding of the different roles of the Multi-Disciplinary Team (MDT) and how physiotherapy fits in with this model
• Experience of working in stressful environments and understanding of strategies to manage this

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross University Hospital

London

E11 1NR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description and person specification attached to this job for more information.

Person Specification

Qualifications

Essential

• Level 3 qualification in relevant subject or equivalent experience

Desirable

• Level 2 Qualification in Computer Literacy e.g. OCR Level 2, ICDL

Knowledge

Essential

• Comprehensive knowledge of a range of routine administrative procedures.
• Knowledge of a range of Microsoft Word, Excel, use of email and databases.

Desirable

• Analytical Skills
• Able to demonstrate an understanding of moving and handling techniques

Experience

Essential

• Previous experience of carrying out general stock management procedures
• Ability to evidence/demonstrate key values and behaviours in line with the framework e.g the Stock Management SOP

Desirable

• Previous NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

Marfleet Admin Hub

385 Marfleet Lane

Hull

HU9 5AD

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Operational Coordination

• Provide strategic and operational oversight for INT delivery, working with partners to ensure collective accountability for performance, consistency, and outcomes across Multidisciplinary Teams (MDT)
• Define, implement and assure standards for multidisciplinary team effectiveness, intervening by exception where performance, quality or consistency fall below expectation
• Ensure referral pathways, escalation routes and handovers are clear, consistently applied and understood by all partners
• Monitor operational pressures (capacity, demand, bottlenecks) and take early action to resolve issues
• Provides strategic oversight of operational challenges, intervening by exception where system barriers persist

Integrated System & Effective MDT Working

• Hold and communicate shared priorities across all partner organisations, ensuring alignment with national and local requirements.
• Oversees the development and consistent application of MDT ways of working, including clarity of roles, responsibilities, decision making authority and escalation routes across partner organisations.
• Provides assurance that MDT processes, tools and information flows are fit for purpose, addressing variation and promoting consistency across neighbourhoods.
• Acts as a system facilitator, enabling constructive collaboration across organisational cultures, priorities and professional perspectives to support integrated neighbourhood delivery, integration & removing operational silos

System & Partnership Facilitation

• Lead coordination not only of INT delivery but its alignment with Local Area Coordination, community-led approaches, and wider neighbourhood infrastructure
• Ensure neighbourhood delivery is shaped by community insight, lived experience and co-designed approaches with residents and VCSE partners
• Influence cross-sector partners to align priorities, resolve competing demands and co-own neighbourhood delivery, acting as a trusted system leader rather than a directive authority

Build and maintain effective working relationships across:

Primary care / Primary Care Networks (PCNs)

Community services

Social care

Mental health services

VCSE organisations

District and place-based partners

• Facilitate collaboration between organisations with different incentives, pressures and constraints
• Act as a trusted operational broker, supporting shared problem solving rather than enforcing solutions
• Represent the INT in relevant operational and neighbourhood forums
• Enable Effective Case Management
• Provide strategic oversight and assurance of neighbourhood case management arrangements, ensuring systems and processes support effective coordination for complex cohorts
• Sets clear expectations for how INT Coordinator & Case Managers interact with MDTs and partner organisations, promoting consistency, accountability and timely multi agency responses.
• Uses insight from the INT Coordinator / Case Manager activity to identify recurring system barriers, informing pathway improvement, partner discussions and escalation where required.
• Assures that the INT Coordinator & Case Managers are supported by effective pathways, partner engagement and system processes, intervening at a system level where issues cannot be resolved locally.

Data, Insight & Performance Management

• Leads the use of population health data, and insight to assess performance, identify emerging risks and inform strategic decision making.
• Create and facilitate reflective learning environments where partners review delivery, share insight and co-develop solutions to neighbourhood challenges
• Incorporate qualitative insight from residents, communities and partners alongside data to inform evaluation and continuous improvement
• Provides assurance on neighbourhood outcomes and delivery effectiveness, translating insight into clear actions, recommendations and escalation where required.
• Promotes a culture of evaluation and continuous learning, ensuring learning from delivery is captured, shared and used to refine pathways, workforce approaches and partnership arrangements.
• Analyse data including complaints and patient/carer feedback to drive improvement.
• Produce high quality reports, briefings and performance summaries for senior leaders and system partners.
• Pathway & Process Management
• Provides strategic oversight of neighbourhood pathways, leading system-wide redesign to ensure alignment with population need, neighbourhood priorities and system objectives, with ongoing review to support continuous refinement

Workforce Leadership & Culture

• Provide day to day leadership for staff within the INT, creating a supportive, collaborative and high performing culture.
• Ensure staff are equipped with the skills, tools and information required to deliver safe and effective discharge processes.
• Support workforce planning, development and wellbeing, including preparation for seasonal demand and surge periods.
• Promote cross organisational working, shared learning and consistent standards across all teams within the integrated hub.

Governance, Risk & Assurance

• Identify risks and issues early, ensuring mitigating actions are agreed, monitored and escalated where required.
• Ensure compliance with local policies and system wide governance frameworks.
• Contribute to system wide planning, commissioning and performance discussions, providing local intelligence and operational insight.
• Support partners to deliver safe, person centred processes that improve patient, family and carer experience.
• Ensure learning from operational issues is shared
• Ensure information sharing and data use support integrated working and are compliant with requirements
• Maintain clear operational records, action logs and decision trails where required
• Support alignment between INT delivery and wider place / system priorities

General

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• Educated to Masters level or equivalent level of experience of working at a senior level in specialist area

Desirable

• Member of relevant professional body

Experience

Essential

• Experience working across local government, NHS and VCSE partners.
• Experience facilitating multi-agency system change.
• Experience leading neighbourhood or place-based programme.
• Budget management and working knowledge of financial processes.

Desirable

• Experience using population health, community insight and service data to drive improvement.

Additional Criteria

Essential

• SKILLS & KNOWLEDGE
• Developed communication skills for delivering key messages to a range of stakeholders both internal and external to the organisation, some at very senior level.
• Good presentational skills for conveying complex concepts.
• Ability to influence senior stakeholders and partners across organisational boundaries.
• Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
• Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
• Evidence of planning and delivering programmes and projects and services on time.
• Staff management skills.
• Experience of using data insights to assess performance, identify trends and emerging risks to inform decision making
• PERSONAL ATTRIBUTES
• *Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation.
• *Working knowledge of Microsoft Office with intermediate keyboard skills.
• *Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
• *Team working skills.
• *Self-motivated.
• *Ability to move between details and strategic.
• *Demonstrates honesty and integrity and promotes organisational values.
• *Embrace change, viewing it as an opportunity to learn and develop.
• *Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
• *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

Desirable

• Evidence continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: Housekeeper

Salary: £26,228 per annum

Team: Facilities Soft Services

Hours: Full Time, 37.5 per week

Contract Type: Permanent

Location: Christophers Hospice Guildford, 1LP GU3

About the role

A great opportunity has arisen for a new housekeeper at Christophers.

The Housekeeper will have day to day responsibility of keeping the hospice clean and to a standard needed. The housekeeper will be based at Christophers, with some holiday cover at Hampton site working under the guidance of the Soft Services Manager.

Please note: while this role is predominantly based in Guildford, the post holder must be able and willing to work across both hospices (Guildford and Hampton) to provide holiday cover as required

About you

Working with the housekeeping team you will be liaising closely with other staff and volunteers as well as supported families, ensuring the ambience, hygiene, tidiness and presentation of the whole hospice is of a high quality and complies with all current legislation.

Please see the attached job description for more information about this opportunity at Shooting Star Childrens Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

SafeguardingWe are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.Equality, diversity and inclusionShooting Star Childrens Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisations values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Childrens Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please contact Cindy Harrison,[email protected] or 07435421496 if you have any questions about this role.

Anticipated closing Date: 16/10/2026

Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shooting Star Children’s Hospices

Address

Guildford

GU3 1LP

United Kingdom

Employer's website

https://www.shootingstar.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

CBT EMDR Therapist

Reporting to: Head of Therapy

Location: RedditchHours: 35 Hours per Week.

We are seeking a compassionate and skilled CBT Therapist or Psychologist to join Gordon Moody, supporting individuals experiencing gambling-related harms through specialist psychological assessment and evidence-based treatment.

This role involves delivering structured Cognitive Behavioural Therapy (CBT) interventions across both individual and group settings within residential and remote treatment programmes. You will work collaboratively within a multidisciplinary team to provide psychologically informed, trauma-informed care that supports long-term recovery and wellbeing.

The successful candidate will work autonomously within professional guidelines and within the overall framework of Gordon Moodys clinical governance, policies and procedures.

Key Responsibilities

Clinical Responsibilities:

• Provide specialist psychological assessment and treatment for individuals experiencing gambling-related harms.
• Deliver evidence-based CBT interventions within individual and group treatment settings.
• Develop collaborative treatment and risk management plans tailored to service user needs.
• Facilitate psychoeducational, relapse prevention and therapeutic group programmes.
• Support individuals presenting with co-occurring mental health difficulties, including anxiety, depression and trauma-related symptoms.
• Maintain accurate, timely and confidential clinical records in line with organisational, professional and GDPR standards.
• Monitor and manage clinical risk, safeguarding concerns and service user wellbeing appropriately.
• Work within professional and ethical guidelines relevant to CBT and psychological therapies.
• Support service users to engage with onward recovery and community support services where appropriate.

Multidisciplinary & Partnership Working:

• Work collaboratively with therapists, recovery workers, support staff and external professionals.
• Liaise with GPs, mental health services, social care teams and partner agencies to ensure continuity of care.
• Participate in multidisciplinary team meetings, clinical reviews and case discussions.
• Contribute to maintaining effective referral pathways and integrated recovery support.
• Promote psychologically informed and trauma-informed approaches across services.

Clinical Governance & Service Development:

• Participate in regular clinical supervision, reflective practice and continuing professional development.
• Contribute to audit, service evaluation and quality improvement initiatives.
• Support the development and implementation of evidence-based practice within gambling harm treatment.
• Maintain awareness of emerging developments within behavioural addiction and CBT practice.
• Adhere to all clinical governance, safeguarding and information governance policies.
• Contribute to the ongoing development of therapeutic programmes and interventions.

Person Specification

Essential Qualifications:

• BABCP-accredited CBT Therapist or actively working towards accreditation.
• Postgraduate qualification in Cognitive Behavioural Therapy or equivalent recognised qualification.
• Relevant professional registration or core profession qualification (e.g. mental health nursing, psychology, social work, counselling or psychotherapy).

Desirable Qualifications:

• Additional training in motivational interviewing, trauma-informed care or addiction treatment.
• Further training in group facilitation or behavioural addictions.

Essential Experience:

• Experience delivering CBT interventions within a mental health or addiction setting.
• Experience in undertaking specialist psychological and risk assessments.
• Experience facilitating therapeutic groups.
• Experience supporting individuals experiencing complex emotional or psychological difficulties, including trauma.
• Ability to work autonomously while contributing effectively within multidisciplinary teams.

Desirable Experience:

• Experience working within gambling harms or behavioural addiction services.
• Experience within residential treatment settings.
• Experience supporting individuals with co-occurring mental health and addiction needs.
• Experience delivering remote or online therapeutic interventions.
• Training or qualification in other recognised therapeutic modalities, especially EMDR.
• CAT, DIT, IPT, DBT, MBCT or ACT.

Knowledge & Skills

Essential:

• Strong knowledge of CBT theory and evidence-based interventions.
• Knowledge and experience of treating PTSD and trauma.
• Understanding of addiction recovery models.
• Understanding of relapse prevention approaches and motivational interviewing.
• Strong safeguarding and risk assessment knowledge.
• Excellent written and verbal communication skills.
• Ability to manage emotionally distressing situations professionally and sensitively.
• Strong organisational and time management skills.
• Ability to maintain accurate clinical documentation and outcome measures.

Desirable:

• EMDR
• Awareness of current developments in behavioural addiction treatment.

Person Specification

Qualifications

Essential

• PG Diploma in CBT or equivalent recognised qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gordon Moody

Address

Gordon Moody

Redditch

Redditch

West Midlands

B97 6HP

United Kingdom

Employer's website

https://gordonmoody.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

PWP Psychological Wellbeing Practitioner (Gambling addiction)

Reporting to: Head of Therapy

Location: Redditch

Salary: £32,229.00-£38,418.00 per year

Hours: 35 Hours per Week.

We are seeking a compassionate, motivated Gambling Wellbeing Practitioner to join our clinical team. You will work closely with the Clinical Lead, CBT Therapists, Gambling Therapists, Recovery Workers, and external partners to support individuals experiencing gambling-related harm.

Ideally, youll come from a background as a Psychological Wellbeing Practitioner or Mental Health and Wellbeing Practitioner, with addiction recovery principles, ideally Gambling.

This role focuses on delivering evidence-based, psychologically informed interventions that promote recovery, emotional well-being, social inclusion, and positive long-term outcomes. You will support assessments, care planning, low-intensity therapeutic interventions, safeguarding responsibilities, and partnership working across services. This is an excellent opportunity for someone passionate about mental health, addiction recovery, and helping people rebuild their lives.

Key Responsibilities

Clinical Practice:

• Deliver psychologically informed wellbeing interventions to individuals affected by gambling-related harm.
• Support assessments and formulation of emotional, psychological, and social needs.
• Help service users identify goals and develop recovery-focused care plans.
• Deliver structured short-term interventions within agreed treatment pathways.
• Encourage engagement with treatment, peer support, and recovery activities.
• Support access to appropriate external services and community resources.

Risk and Safeguarding:

• Identify and respond appropriately to safeguarding concerns and risks.
• Undertake risk assessments and escalate concerns in line with organisational policies.
• Maintain professional boundaries and safe working practices at all times.

Partnership Working:

• Build effective relationships with colleagues and external agencies.
• Liaise with healthcare professionals, referrers, and community organisations.
• Contribute to multidisciplinary meetings, case discussions, and reviews.

Clinical Governance & Development:

• Maintain accurate, confidential, and timely records.
• Participate in supervision, reflective practice, and ongoing training.
• Contribute to service improvement, audit, and evaluation activities.
• Work in line with organisational policies, procedures, and professional standards.

About You

Essential Qualifications & Experience:

• Postgraduate Certificate in Low Intensity CBT, or an equivalent qualification in Mental Health, Counselling, Psychology, Social Care, Wellbeing Practice.
• Ongoing professional development relevant to the role.
• Experience supporting individuals with mental health, addiction, or complex emotional well-being needs.
• Experience delivering structured wellbeing or psychologically informed interventions.
• Experience working within health, social care, charity, or community settings.
• Experience in managing and prioritising a caseload effectively.
• Experience working collaboratively within multidisciplinary teams.

Essential Skills & Knowledge:

• Understanding of gambling-related harm and addiction recovery principles.
• Knowledge of low-intensity CBT interventions or equivalent approaches.
• Understanding of safeguarding, risk management, and professional boundaries.
• Strong interpersonal and communication skills.
• Ability to build compassionate, trusting relationships with service users.
• Ability to remain calm and professional in emotionally challenging situations.
• Good organisational and record-keeping skills.
• Ability to work independently and use initiative appropriately.

Desirable:

• Experience within addiction, criminal justice, or residential treatment settings.
• Knowledge of motivational interviewing, CBT-informed approaches, or trauma-informed practice.
• Understanding of co-occurring mental health difficulties and social exclusion.
• Experience facilitating psychoeducational or therapeutic groups.

Person Specification

Qualifications

Essential

• PG Cert in CBT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gordon Moody

Address

Gordon Moody

Redditch

Redditch

West Midlands

b97 6hp

United Kingdom

Employer's website

https://gordonmoody.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected]

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

Essential

• Level 3 vocational qualification in a health/social care related subject or willing to successfully complete the Level 3 Diploma (QCF) appropriate to the clinical area, as provided by the Organisation
• L2 Functional/Key skills

Desirable

• Minimum of C grade GCSE or equivalent in English and Maths

Experience

Essential

• Previous experience working and communicating with the public in a health/social care/educational setting

Desirable

• Experience of working in a multidisciplinary team in health/social care or education

Skills

Essential

• Able to work independently without direct supervision
• Basic IT skills
• Demonstrate effective communication skills
• Ability to follow direction and able to use own initiative to problem solve
• Ability to manage, prioritise and organise own workload with advice and consultation
• Be approachable, friendly and non-judgemental with an ability to handle sensitive issues
• Ability to remain calm and organised under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

United Kingdom

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Experience & Knowldge

Essential

• Experience of working with a wide range of professionals
• Awareness of current issues in Health Care Standards of Professional Practice
• At least 3 years post registration experience in a Theatre or Post Anaesthetic Care setting

Desirable

• Practice experience across acute settings
• Previous experience of delivering clinical training or support e.g. Link Trainer/Nurse

Qualifications & Training

Essential

• Registered Nurse with current NMC registration (Level 1) OR Registered Operating Department Practitioner with HCPC registration
• Recognised teaching certificate or equivalent experience
• Educated to degree level Evidence of CPD relevant to current role
• Willing to undergo training as necessary to undertake role

Desirable

• Teaching qualification or willingness to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough

Woodlands Drive

Scarborough

YO12 6QL

United Kingdom

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.

The validity of professional registration PIN will be checked before shortlisting- inaccuracies in professional registration PIN details will mean your application will not be progressed

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Experience and Knowledge

Essential

• 3 years' experience as a Band 5 in anaesthetic practitioner role
• Demonstrates awareness of evidence-based practice within a Theatre environment
• Demonstrate awareness of the role of the Anaesthetic Practitioner
• Demonstrate awareness of NHS standards of Professional Practice
• Demonstrates a professional approach to patient care

Qualifications and training

Essential

• Qualified Operating Department Practitioner with HCPC registration or Nurse with Recognised Anaesthetic Nurse Qualification and NMC registration

Desirable

• Practice Assessor/Mentor or willingness to train
• Advanced Clinical Skills qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

United Kingdom

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For questions about this job, contact:

Name: Adele Gardner

Position: Assistant Patient Services Coordinator

Email: [email protected]

Phone number: 0113 3920895

Name: Georgina Butterill

Position: Assistant Business Manager

Email: [email protected]

Phone number: 0113 3920747

Expected shortlisting date: 26/10/2026

Interview date to be confirmed

The successful candidate will have excellent organisational and communication skills and will be able to work effectively as part of a busy multidisciplinary team. You will be expected to manage your own workload, use initiative, prioritise competing demands and work effectively to tight deadlines.

A strong commitment to providing a welcoming, efficient, professional and caring service to patients and their families is essential. You should be confident when dealing with members of the public and able to communicate effectively with patients, relatives and colleagues in potentially challenging and busy situations.

Excellent IT skills are required, together with a good working knowledge of patient administration systems. Previous experience of the Emergency Department Symphony system would be advantageous; however, full training can be provided for the successful candidate.

We welcome applications from enthusiastic and highly motivated individuals who are looking for the opportunity to become part of our busy, friendly and supportive Emergency Department team.

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• Please select Apply to view the full Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Cross Site

Leeds

Yorkshire

LS1 3EX

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Female Support Worker with a passion for delivering outstanding care.

Youll be working42 hours a week(12 hour, day shifts and night shifts), making a positive difference to the lives of the people in our care at Cygnet Newham House.

* Due to the genuine occupational needs, and the demands of the service we are only able to accept female applicants for this role*

The hospital provides a safe and secure place to aid recovery alongside offering those diagnosed with a progressive neurological disease like Huntingtons Disease, a placement to support and help manage the progression of their symptoms.

The hospital is a modern, purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge as a result of their ABI.

Our focus is to create a therapeutic rich environment to engage the women in our care and offer them the opportunity to maximise their independence.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day.

Your day-to-day

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

Why Cygnet? Well offer you£13.15 per/hour starting

• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & Cycle to Work scheme

You are

• Genuinely driven with a desire to make a real difference in peoples lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Middlesbrough

TS8 9DE

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For questions about this job, contact: Name. Emma Tunnacliffe Position Quality Manager Email [email protected] Phone number 07899 021837 or 0113 20 64654 Shortlisting Date: 16/10/2026 Interview Date: 27/10/2026 & 28/10/2026 Why you should join our Team

Specialty & Integrated Medicine (SIM) Clinical Service Unit (CSU)

Specialty & Integrated Medicine (SIM) is home to a variety of services at the Trust. There are wards covering the following specialties: General Medicine, Older People’s Medicine, Infectious Diseases/Travel Medicine, Diabetes and Endocrinology. We also have outpatient facilities for Diabetes, Endocrinology, Intravenous Antibiotics (OPAT), HIV and Sexual Health.

SIM CSU Quality Team

The team comprises of two Lead Nurses for Clinical Quality and Education, one Quality Manager and this post, Quality Governance and Complaints Co-ordinator. We are a small, friendly team who work closely together and share a passion for working with the wider SIM CSU teams to ensure our patients receive the best possible care.

The role of the Administrative Assistant is to provide a comprehensive administrative support to the Quality Team and wider team in SIM CSU (where it is Quality Governance related). This includes (but is not limited to):

• Co-ordinating multiple meetings per month by booking meeting rooms, preparing and circulating agendas, preparing slides or other documents.
• Attending the meetings and producing high quality minutes in a timely manner.
• Collating and co-ordinating the CSU’s complaint responses and ensuring deadlines are met, liaising with the clinical teams to achieve this. Uploading action logs from complaints to Datix.
• Tracking patient safety reviews and investigations and uploading action logs to Datix.
• Providing administrative support to the Quality Manager and Lead Nurses for Clinical Quality in the oversight of the Quality Governance portfolio including:

• Complaints and PALS
• Incidents
• Duty of Candour
• Clinical guidelines/NICE guidance
• Friends and Family Test
• Audit
• Mortality and morbidity reviews

Assist and support the wider SIM CSU teams with Quality Governance related queries.

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• Please select Apply to view the full Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St James’s University Hospital

Leeds

West Yorkshire

LS9 7TF

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

• * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4

Experience

Essential

• Experience of dealing with the Public/Customer service experience
• Experience of working with a range of Microsoft Office packages (eg. Word,Excel, Teams and Outlook)
• Experience of using IT Systems
• Experience of working in a busy office /customer care environment
• Knowledge Of administrative systems/office procedures acquired through on the job training.