Job description

Job responsibilities

We provide a comprehensive training programme designed to support you every step of the way.

Your Training Journey

• First 4 weeks: Classroom training, MonFri, 08:0016:00
• Next steps:
  • 10 one-to-one coaching shifts.
  • 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
  • Final sign-off observation with Education Team.

These will be full-time hours, and attendance is mandatory throughout the programme.

Ready to make a difference?

Join a team that saves lives, supports communities, and values every single person who walks through the door.

The Application Journey

1. Online Application tell us why youre a great fit
2. Online Assessments listening, problem-solving & critical thinking
3. Interview your chance to shine

Apply now your future with NHS Emergency Call Taker starts here.

If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]

Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.

Person Specification

Qualifications & Training

Essential

• GuidanceScore Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience

Knowledge & Experience

Essential

• Experience of working in a customer focused environment
• Experience of using a computerised system

Desirable

• Geographical knowledge of the Operational area
• Experience of working in a call centre
• Experience of working rotating shifts
• Previous NHS experience
• Previous experience of patient care

Skills & Aptitudes

Essential

• Attention to detail and accurate data entry skills.
• Ability to use communication and computerised systems.

Desirable

• Map reading.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Central Ambulance Service NHS Foundation Trust

Address

Southern House

Sparrowgrove, Otterbourne

Winchester

SO21 2RU

United Kingdom

Employer's website

https://scasjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed Job Description and Main Responsibilities

The Deputy Chief Medical Officers will provide senior medical leadership across the Trust and work collectively with the Chief Medical Officer and Deputy Chief Medical Officer for People to support the delivery of the Trust's strategic objectives and continuous improvement ambitions.

Whilst each postholder will contribute to the collective leadership of the medical workforce and broader organisational priorities, each role will hold a distinct portfolio of responsibilities.

Deputy Chief Medical Officer for Effective Care

The postholder will provide strategic leadership for clinical effectiveness, outcomes, quality improvement, innovation and research. Key responsibilities include:

• Promoting evidence-based practice and reducing unwarranted variation in care.
• Supporting implementation of the Trust's Care Improvement System.
• Improving outcomes using audit, benchmarking, and outcome measures.
• Strengthening the translation of research and innovation into clinical practice.
• Supporting improvement in quality, effectiveness, and patient outcomes across services.

Deputy Chief Medical Officer for Timely Care

The postholder will provide strategic leadership for access, patient flow, productivity, and pathway improvement. Key responsibilities include:

• Improving access to services and reducing delays in care.
• Supporting improvements in patient flow and pathway effectiveness.
• Working with clinical and operational leaders to optimise demand and capacity management.
• Leading programmes that improve service responsiveness and patient experience.
• Supporting the development of sustainable and equitable models of care.

Deputy Chief Medical Officer for Safe Care

The postholder will provide strategic leadership for patient safety, quality governance, and organisational learning. Key responsibilities include:

• Leading the development and delivery of the Trust's patient safety priorities.
• Promoting a culture of openness, learning, and continuous improvement.
• Strengthening organisational learning from incidents, complaints, and patient feedback.
• Supporting Trust-wide quality and safety improvement programmes.
• Providing expert advice and assurance on safety, governance, and clinical risk.

All three postholders will be expected to work collaboratively across portfolios, support Trust-wide priorities and provide visible and influential leadership across the organisation.

Person Specification

Education and Qualification

Essential

• Medical Degree with Full GMC Registration and Licence to Practice
• Substantive Consultant appointment, or eligibility for appointment to a substantive Consultant role within the Trust.
• Evidence of ongoing professional development, appraisal and revalidation.

Desirable

• Postgraduate qualification in leadership, management, quality improvement
• Fellowship or membership of relevant professional or leadership body (e.g. FMLM).

Knowledge and Experience

Essential

• Significant senior clinical leadership experience at Directorate, Divisional or Trust level.
• Experience of working with or advising senior leadership teams, including Executive or Board-level committees
• Experience of influencing and leading across organisational boundaries, including clinical and operational teams.
• Ability to maintain clinical credibility through ongoing clinical practice within an agreed Consultant role.

Desirable

• Experience of working at system level for example within an Integrated Care System or through partnership working across organisations.
• Experience of leading or contributing to academic, research, or innovation programmes.

Skills and Competencies

Essential

• Strong strategic thinking and ability to translate strategy into delivery.
• Ability to analyse, interpret and use complex data and intelligence to drive improvement.
• Advanced communication, influencing, and negotiation skills.
• Ability to lead and motivate multidisciplinary teams across organisational boundaries.
• Demonstrable credibility as a senior clinical leader, with the ability to influence senior clinicians and stakeholders.

Desirable

• Understanding of quality improvement methodologies, operational improvement approaches and organisational learning systems.
• Knowledge of NHS policy, regulatory frameworks (e.g. CQC), access standards and national mental health priorities.
• Understanding of population health approaches and health inequalities.

Role/Team specific requirements

Essential

• Able to work as part of a cohesive DCMO leadership team across Safe, Effective and Timely Care.
• Able to build effective working relationships with Clinical Directors, Service Directors and senior multidisciplinary leaders across the Trust.
• Able to work flexibly across portfolios, providing cross-cover and support to other Deputy Chief Medical Officers as required.
• Able to contribute to Trust-wide initiatives, major programmes and organisational priorities as directed by the Chief Medical Officer.

Desirable

• 0

Personal Qualities

Essential

• A visible, credible, and values-driven leader with strong professional integrity and a commitment to high standards of clinical care and patient safety.
• Resilient and able to work under pressure, managing competing priorities and organisational challenges.

Desirable

• 0

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Maudsley Hospital

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

• Proven experience as a pharmacy technician
• Reflection and CPD

Desirable

• Supervision of staff
• Hospital pharmacy

Qualifications

Essential

• B-Tech in Pharmaceutical Science or equivalent
• Registered pharmacy technician with the GPhC
• Nationally recognised Accredited Checking Technician
• Medicines Reconciliation (or working towards)

Desirable

• Medicines Management Qualification (local or national)
• Patient Consultation Skills Accreditation
• CMMPT or willingness to undertake

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Service Coordination: Coordinating the smooth day-to-day running of the service and responding to operational priorities as they arise.
• Rotas & Cover: Managing clinical rotas to minimise gaps in cover, coordinating locum bookings and keeping relevant HR systems up to date.
• Locum Support: Providing locums with an appropriate information pack and an introduction to the service.
• People Leadership: Providing guidance, support and day-to-day leadership to the non-clinical team, including Patient Navigators.
• Employee Development: Supporting inductions, appraisals, one-to-ones, probationary reviews and training plans, and coordinating the onboarding and training of new administrative colleagues.
• Workforce Administration: Maintaining sickness records, escalating concerns appropriately, managing payroll submissions and keeping leave and absence information accurate.
• Leave & Employee Relations: Overseeing annual leave approvals to maintain appropriate cover and supporting employee relations matters, including sickness, performance and disciplinary issues.
• Systems Access: Ensuring employees and locums have the appropriate IT access for clinical and non-clinical systems.
• Rooms & Resources: Managing clinical room rentals and allocations, monitoring petty cash, raising purchase orders and maintaining stationery supplies in line with internal processes.
• Collaborative Working: Working closely with managers and support functions, including People and Recruitment, to maintain efficient operational and administrative processes.

Person Specification

Experience

Essential

• Previous experience working in primary care.
• Previous team leader or supervisory experience.

Knowledge and skills

Essential

• An understanding of primary care operations and the external factors that can influence service delivery.
• The ability to manage senior administrative tasks, including workforce-related administration.
• Strong organisational, communication and problem-solving skills.
• The confidence to prioritise a varied workload and remain calm in a busy, changing environment.
• A collaborative and supportive approach to working with colleagues, managers and wider support teams.
• Good IT skills and the ability to maintain accurate records across different systems.
• A genuine commitment to delivering an excellent, patient-focused service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OneMedicalGroup

Address

Dorset Way

Milton Keynes

MK8 1EQ

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Were looking for nurses with:

• NMC registration as a Registered Nurse
• Post registration experience of delivering care to individuals with complex health needs within a similar setting (care or neuro)
• Strong clinical assessment, care planning and communication skills
• Preferable experience supporting residents with tracheostomies, PEG feeding, or other specialist clinical needs
• Knowledge of cognitive, behavioural, or physical rehabilitation approaches
• Compassion, professionalism and a commitment to delivering high-quality care
• Passion & empathy with a desire to making a difference to the lives of our residents

Please note we're unable to offer sponsorship for this position

If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

Person Specification

Qualifications

Essential

• NMC registration as a Registered Nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Inspire Neurocare (Worcester)

Address

Brook View Neurological Centre

195 Oldbury Road

Worcester

WR2 6AS

United Kingdom

Employer's website

https://www.inspireneurocare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To offer specialist psychological assessment and intervention to patients attending the service
2. To provide specialist advice, guidance, and consultation to other professionals contributing directly to clients formulation, diagnosis, and treatment plan.
3. To formulate and implement plans for the formal psychological treatment and/or management of a clients mental health problems based upon an appropriate conceptual framework of the clients problems.
4. To be responsible for implementing psychological interventions for individuals, carers, families and groups.
5. To evaluate and make decisions about treatment options, considering both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual.
6. To exercise autonomous professional responsibility for the assessment, treatment and discharge of clients whose problems are managed by psychologically based standard care plans.
7. To contribute directly and indirectly to a psychologically based framework of understanding and care to the benefit of all clients of the service, across all settings and agencies serving the client group.
8. To undertake risk assessment and risk management for individual clients, and to provide advice to other professions on psychological aspects of risk assessment and risk management.
9. To communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of clients under their care and to monitor progress during the course of treatment.

Person Specification

Training and qualifications

Essential

• Post-graduate doctoral level training in clinical or counselling psychology or its equivalent as accredited by the BPS, including specifically models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology.
• Registration with the Health and Care Professions Council (HCPC) as a Practitioner Clinical or Counselling Psychologist

Desirable

• Post-doctoral training in one or more additional specialised areas of psychological practice
• Interest in psychosis and related training

Experience

Essential

• Assessed experience of working in a CMHT or similar complex care service working with patients with complexity and co-morbidity
• Relevant experience of exercising clinical responsibility for clients' psychological care and treatment, within the context of a multidisciplinary care plan.
• Experience of teaching, training and/or professional and clinical supervision.

Desirable

• Experience of representing Psychology within the context of multi-disciplinary care.
• Experience of assessing and treating clients across the full range of care settings.
• Experience of supervising other mental health staff.
• Experience of providing psychological support to service users with psychotic symptoms

KNOWLEDGE AND SKILLS

Essential

• Skills in the use of complex methods of psychological assessment intervention and management frequently requiring sustained and intense concentration.
• Well-developed skills in the ability to communicate effectively, orally and in writing, highly technical, and clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.
• Post-Qualification practice of CBT or other evidence-based psychological therapies.
• Skills in providing consultation to other professional and nonprofessional groups.
• Doctoral level knowledge of research design and methodology, as practiced within the field of clinical psychology.
• Knowledge of legislation and policy in relation to the client group and mental health.
• Evidence of continuing professional development as recommended by the BPS.

Desirable

• Well-developed knowledge of the theory and practice of specialized psychological for psychosis and difficult to treat groups (e.g. personality disorder, dual diagnoses, people with additional disabilities etc).
• Knowledge of the theory and practice of highly specialized psychological therapies and assessment methodologies.
• Post-qualification training and accreditation in CBT or other evidence-based psychological therapies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Fairfields House

Roe Green

London

NW9 0PS

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more information on the role requirements and duties.

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

• oHCPC registration. oBSc/ pre-registration MSc or equivalent in Occupational Therapy

Desirable

• oPost registration MSc in Occupational Therapy or mental health. oLeadership training or education.

EXPERIENCE AND KNOWLEDGE

Essential

• Relevant clinical postgraduate experience in Occupational Therapy, including experience as a senior practitioner working with people with mental health problems in particular personality disorders, behavior that may challenge, depression, psychosis and dual diagnosis. Experience of working autonomously, being responsible for own practice and managing a varied and complex workload. Experienced lead planner and facilitator in a range of treatment sessions on a group or individual basis including: Practical based, discussion, support and psycho-educational groups. Including experience of working with clinical staff of a variety of grades to support their development of treatment skills

Desirable

• Experience in child and adolescent psychiatry. Experience in use of the Model of Human Occupation and related assessments including MOHOST.

SKILLS AND ABILITIES

Essential

• Able to manage difficult situations with child or young people and their families that have complex mental health conditions. Ability to manage clinical risk and have an understanding of child safeguarding procedures. Effective personal management skills, including excellent time management and the ability to prioritise, delegate and problem solve. Effective leadership skills.

Desirable

• Evidence of ability to meet performance deadlines and support to ensure other meet deadlines. Effective presentation skills including use of a variety of appropriate media: power point or structured discussion/activities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North London NHS Foundation Trust

Address

CAMHS Beacon Centre

Burnt Oak, Edgware

Edgware Barnet

HA8 0AD

United Kingdom

Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To coordinate a programme of ward activity and support service users to engage in a range of activity opportunities.
• To undertake supervision of patients as delegated and within sphere of own competence.
• To accompany patients to different on and off site venues appropriate to the activities in their care plan.
• To recognize and report a change in the patients behavior in relation to their mental state. To observe and report on patients abilities and progress with activities.
• Under supervision, to record interventions with patients in the multi-disciplinary notes. To participate in the maintenance of a safe environment by being aware of ones own safety and always negotiating plans with the shift co-coordinator.
• To act as a resource for patients to assist them in continuing their interests and skills when discharged from the ward(s).
• Obtain patient and/or carers views about services provided and involve them in decision making in relation to activity planning.
• Accept regular training in the prevention and management of violence as required within their sphere of practice.
• Undertakes other tasks in consultation with the ward O

This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

Person Specification

Experience or qualification

Essential

• Experience of working with people with mental health problems and/or learning difficulties or associated training

Desirable

• 6 months + experience

Communication skills

Essential

• Excellent written communication skills

Meaningful activity & recovery

Essential

• Understanding the value of meaningful activity and recovery principles

Desirable

• Experience of using meaningful activity to support recovery

Practical skill sharing

Essential

• Experience or understanding of teaching a practical skill

Team work

Essential

• Experience of working as part of a team

Desirable

• NHS experience

Experience

Essential

• Ability to manage own work load

Desirable

• ability to recognise own stressors and ask for support as needed

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North London NHS Foundation Trust

Address

Highgate Mental Health Centre

Dartmouth Park Hill

London

N19 5NX

United Kingdom

Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide specialist assessments of children and young people referred to the team with the use of evidence-based assessment tools and plan clinical care accordingly. Assessments may be carried out individually or jointly with other colleagues from the team.

To be responsible for implementing a range of interventions for individuals, carers, families and groups.

To evaluate and make decisions about treatment options considering both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual.

To always practice wherever possible using shared decision making around prescribing medication, ensuring requirements of capacity and consent are met, with clear clinical documentation, following local and national policies, procedures and legislation.

To exercise autonomous professional responsibility for the assessment, treatment and discharge of clients whose needs are managed by high quality service user care and treatment plans.

Person Specification

Qualification/Education

Essential

• Have a certificate to demonstrate he/she has successfully completed a non-medical prescribing course at post graduate level.
• The course must be at least 6 months duration and have been validated by the RPSGB (Pharmacists) or/and the NMC (Nurses).
• Have a certificate to demonstrate he/she has successfully completed the physical health course for mental health staff
• Have a certificate to demonstrate he/she has successfully completed the medication management course

Desirable

• Mentorship / teaching qualification
• Qualification in non-medication therapeutic intervention

Skills/Abilities

Essential

• Well-developed analytical and judgement skills.
• Biopsychosocial assessment and intervention skills
• Negotiation and conflict management skills

Desirable

• Person management experience
• Highly developed communication skills, both written and verbal

Experience/Knowledge

Essential

• Experience prescribing children and adolescents with neurodevelopmental conditions
• Knowledge of national policy and legislation related to children and adolescents' mental health, including Gillick competency and parental responsibility
• In-depth understanding of the risks associated with NMP and the management of side effects and medication errors.
• Detailed working knowledge of medication management and concordance issues
• Assessment and management of patients with complex needs

Desirable

• A minimum of 12 months post registration experience as a NMP
• Experience of providing clinical care for children and adolescents with Learning Disabilities
• A minimum of one year experience providing clinical care in a CAMHS setting

Personal Qualities/ other requirements

Essential

• Ability to work independently and recognise when needing support from others
• Physical capability to travel between sites and in the community for service provision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North London NHS Foundation Trust

Address

Bay Tree House

Chrischurch Close

Enfield

EN2 6NZ

United Kingdom

Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Role:

As part of our transition to Active Neuro, the therapy service is evolving into a seven-day model of care to better support the rehabilitation needs of our clients. As a result, occasional pre-arranged weekend working will be required. You will also be expected to work Bank Holidays as required by the service, with enhanced pay provided in line with company policy.

Key Responsibilities:

• Deliver evidence-based occupational therapy interventions for individuals with complex neurological needs and spinal injuries.
• Manage a varied caseload, providing specialist OT input tailored to individual goals.
• Keep up to date with current treatment approaches and contribute to service improvement initiatives within your specialist area.
• Support the integration of specialist rehabilitation technologies into everyday practice, aligned with our 24-hour rehabilitation model.
• Participate in audits and assist with monitoring and evaluating service effectiveness.
• Work collaboratively with MDT colleagues to ensure coordinated, person-centred care.
• Provide guidance and support to junior staff when needed, especially in complex cases.
• Follow and promote risk management and safety procedures consistently.
• Maintain positive and professional relationships with colleagues, visitors, and carers.
• Contribute to quality improvement projects, outcome measurement, and clinical governance activities.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Benefits Hub giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A salary sacrifice Aegon 5% matched pension
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

*Welcome bonus is paid in two instalments - £2000 upon joining and a further £3000 after probation*

Person Specification

Qualifications

Essential

• HCPC registration.

Experience

Essential

• Post-qualification experience in neurorehabilitation or complex care (including ABI/TBI).
• Well-developed clinical reasoning skills and a commitment to person-centred practice.
• Ability to work effectively as part of a multidisciplinary team and contribute to a positive team culture.
• Enthusiasm for developing skills, embracing innovation, and contributing to service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Active Care Group

Address

Hunters Moor Neurological Rehabilitation Centre

Birmingham

West Midlands

B28 8SR

United Kingdom

Employer's website

https://activecaregroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Administrative and support service

Provide a comprehensive and high level administrative and support service to the Quality team

Manage and prioritise the workload effectively, including the following:

Electronic mail and post

Respond to routine correspondence on behalf of the Quality Team

Draft responses to complex correspondence for the Quality Team to review.

Ensure urgent correspondence is brought to the Quality Team attention or delegated to an appropriate member of staff.

Manage the Quality Team diary

Ensure the diary is managed with effective use of time, and to meet organisational requirements, including rescheduling conflicting appointments and making appropriate travel arrangements.

Arrange meetings with large or small groups of people, coordinating with internal and external parties to negotiate dates and times, and ensuring details are communicated appropriately to relevant parties.

Meeting arrangements

Plan and make arrangements for large meetings and seminars, liaising with internal and external staff to book venues, arrange programmes and speakers. Negotiate costs, ensuring the event stays within set budget.

Attend the event to ensure its smooth running, where appropriate.

Provide an administrative service for meetings including booking venues, preparing papers and taking minutes or notes for accurate transcription. Undertake progress reporting on action items from meetings, liaising with, Quality Team, and other internal and external staff.

Prepare PowerPoint presentations, and ensure equipment is set up ready to present.

Undertake regular testing of presentational equipment including data projection and computers.

Communication

Answer telephone calls from members of internal and external organisations, providing general non-clinical information about the Trust or directing the caller more appropriately.

Greet visitors to the department in a professional and courteous manner.

Document production

There is a regular requirement to produce accurate and professional documentation, in line with corporate style, including letters, reports, presentations, and minutes or notes of meetings. This includes advanced use of IT packages including Word, Excel, Outlook and PowerPoint.

Record systems

Set up and maintain records for sickness and holiday absence of staff reporting to the Quality Team

Manage and maintain effective filing and bring forward systems.

Ordering

Responsible for maintaining stationery stocks and ordering supplies.

General office duties including photocopying and reception duties

Management of meetings and groups

To manage the arrangements for specific meetings in line with agreed protocols, including:

Arranging the annual schedule of meetings, in discussion with the Quality Team

or Chair, along with an annual plan of business scheduled for those meetings.

Ensuring reports are received within agreed deadlines, liaising with Trust and external staff as required.

Communicating effectively with meeting members and circulating agenda and supporting papers in line with agreed protocols.

Be comfortable taking both formal minutes and action and prepare draft minutes within 10 working days for approval by the meeting Chair.

Taking responsibility for progressing action items from meetings, liaising with Quality Team and other staff, to ensure up to date position statements are available for following meetings.

Person Specification

Qualifications

Essential

• Good standard of general education (4 GCSEs or equivalent), including Maths and English language
• Level 3 diploma in administrative practice or business management or equivalent knowledge
• Evidence of continued professional development

Experience

Essential

• Previous experience of working within the NHS
• Previous experience of working within administration at a senior level
• Taking and transcribing formal minute
• Pitman or Teeline shorthand, or equivalent skill in minute taking and transcription of notes

Skills

Essential

• Previous experience of working within the NHS
• Previous experience of working within administration at a senior level
• Taking and transcribing formal minutes (at Board level)
• Pitman or Teeline shorthand, or equivalent skill in minute taking and transcription of notes
• Excellent IT skills and experience in the use of Microsoft Office, including Word, Outlook and Excel, other databases.

Personal Qualities

Essential

• Tactful and diplomatic
• Adaptable and flexible
• Organised, professional and punctual
• Ability to work and communicate with people at all levels
• Team player
• Ability to concentrate for prolonged periods
• Ability to deal with unpredictable workload and frequent interruptions
• High degree of discretion and initiative

Other

Essential

• Good personal presentation
• Flexibility in working hours
• Ability to independently travel
• Car driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Flexible

Warwickshire

CV34 6SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Attach is a psychology-led service supporting children in care that has recently launched within West Sussex County Council. We offer direct therapy, support for foster and residential carers and reflective supervision and training for social work colleagues with the aim of improving the lives of young people in care. The Projects team is a specialised branch of the Attach service, working into projects that are a priority for Childrens Services. The main projects we work into at the moment are:

• REACH this is a wraparound service supporting children to step down from residential homes into foster care. REACH also support foster families where there is a risk of placement breakdown and residential care is likely. REACH is a small team of social workers and child and family workers. It is anticipated that the psychologist working into REACH would offer consultation to professional networks, therapeutic parenting support to foster carers and holding a small caseload of direct therapy cases.
• The Childrens Collaborative this is an innovative project aimed at reducing the number of children that are placed in expensive out of area placements with independent providers. The Childrens Collaborative works with commissioners and independent providers to increase the number of residential placements available locally and offers training and therapeutic support through West Sussex County Council. The ATTACH Projects team will be working with the Childrens Collaborative to provide a therapeutic offer for the residential homes within this project. It is anticipated that this will include therapeutic parenting training/ support for residential carers, reflective practice, consultation and team formulation, as well as holding a small caseload of direct therapy cases.

As the Attach Projects team and the projects that we are working into are relatively new, there are real opportunities for innovation here, including the possibility of shaping a service to fit the needs of the children and services we are supporting. We are looking for clinicians who are passionate about improving outcomes for children in care and who have energy and enthusiasm to help grow and shape a new service.

As a senior psychological practitioner in the team the role will involve clinically supporting other staff and taking on some supervision and delegated leadership responsibilities. There will also be opportunities to be involved in service development and training delivery.

The post holders will receive a comprehensive induction which will include opportunities to shadow and to co-work.

The post holders will receive regular clinical supervision from the Principal Clinical Psychologists in the Attach Projects team, in addition to ongoing opportunities for co-working and taking part in regular team case discussions. The team has links to the University of Surrey Clinical Psychology Doctoral programme and the opportunity to provide placements to trainees.

Person Specification

Experience

Essential

• Experience of working as a qualified clinical psychologist taking full clinical responsibility for your own practice, including post qualification experience working with Children and families with complex needs using complex methods of psychological assessment, psychological formulation, and delivering psychological therapy to children and young people.
• Evidence of continuing professional development.
• Experience of identifying and addressing barriers to inclusion and of
• challenging oppressive or disrespectful practices.

Qualifications

Essential

• Professional Doctorate level training in Clinical Psychology or equivalent therapeutic training (e.g. Systemic Family Therapist) and HCPC-registered as Practitioner Psychologists (or registration with equivalent professional body e.g. AFT)

Experience

Essential

• 1. You will have post qualification experience in undertaking assessments and therapeutic interventions with children and their families. Ideally, you will also have good experience of working with children who are placed in the care of the local authority, and/or those placed with special guardians. This will include a detailed understanding of the needs of children who present with issues arising from developmental trauma and the support needs of those who care for them in foster, special guardianship, and residential placements.
• 2. Specific expertise in delivering Dyadic Developmental Informed
• Psychotherapy, PACE-based interventions and delivering PACE-based
• training, would be an advantage. Opportunities to receive further training in this area will be provided.
• 3. Detailed understanding of the intersections of developmental trauma with neurodiversity and other psychological/emotional needs will be essential.
• 4. Candidates will also have a passion for working with care experienced
• children and young people, and a drive to play a key role in developing
• therapeutic offers for the wider social care workforce, to enhance the lives of these young people.
• 5. Having extensive experience of providing consultations to professionals and working with multi-agency networks is essential.
• 6. Good working knowledge of the population within the service or similar.
• 7. Clinical expertise in delivering psychological assessment and therapy with children and young people presenting with a range of complex psychological problems and who may be mistrustful of services, alongside support to their families and other care providers.
• 8. Skills in clinical supervision.
• 9. Ability to communicate effectively presenting information that is accessible, engaging, and accurate.
• 10. Skills in providing consultation to other professionals.
• 11. Skills in designing and delivering accessible and engaging psychological training to different audiences, to inform and improve the practice across services.
• 12. Ability to provide appropriate support to carers and staff exposed to highly distressing situations and severely challenging behaviours.
• 13. An interest and ability to present a wide range of data and information about the service in accessible formats.
• 14. Knowledge of legislation in relation to the client group.
• 15. Skills in self-management including time management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Sussex County Council

Address

West Sussex County Council

Middle Road

Shoreham-by-sea

West Sussex

BN43 6GA

United Kingdom

Employer's website

https://www.westsussex.gov.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Education/Qualification

Essential

• Masters degree or first degree and/or equivalent professional experience/qualifications
• Evidence of continuing professional development in information governance

Desirable

• IAPP accredited privacy qualification (CIPM, CIPP/E)
• GDPR Practitioner Certificate

Experience

Essential

• Extensive experience and specialist knowledge of Information Governance legislation and practice, including UK GDPR, Data Protection Act 2018, FOI, EIR, Access to Health Records Act, information sharing, information rights and records management.
• Experience of developing and reviewing information sharing and transfer agreements
• Experience of working with the Data Security & Protection Toolkit (DSPT)
• Experience in review and assessment of Data Protection Impact Assessments
• Experience of working as a Senior IG Officer, or Deputy Head of IG
• Has detailed knowledge of relevant corporate, professional and/or legal standards.
• Experience in handling IG security incidents and breaches
• Experience of staff management or can demonstrate ability to lead team members directly or indirectlyExperience of staff management or can demonstrate ability to lead team members directly or indirectly
• Ability to work in a demanding environment

Desirable

• Experience of working with and across a number of agencies including the Information Commissioners' Office (ICO)
• Experience of acting as the Trust's Privacy Officer, in undertaking regular audits of clinical system access to ensure access is justified and legitimate
• Experience and knowledge of records management practices, particularly in the NHS

Skills & Knowledge

Essential

• Knowledge of information governance legal and national regulatory requirements, including the General Data Protection Regulation and the Data Protection Act, Freedom of Information/Environmental Information Regulation and Access to Health Records Acts
• Able to provide evidence of where you have demonstrated the Trust's Values and Behaviours
• Able to demonstrate excellence in Customer Service and promotes partnership and collaborative working within teams
• Able to meet the required IT Skills for the post
• Draws rational and defensible conclusions, using appropriate information/ data and provides analysis in support of conclusions
• Encourages rigour and provides critical challenge in determining outcomes
• Undertakes robust risk and impact management
• Awareness of, and collaborative working with, key decision makers across the Trust
• Demonstrates accountability for decisions taken, by considering consequences, impacts and implications
• Overcomes obstacles, and shows resilience in achieving desired
• Makes best use of diverse talent, capabilities and technologies to achieve optimum results
• Takes personal responsibility for team and organisational performance and practices
• Resilient, sensitive and assertive with the wide variety of people and behaviours
• Ability to communicate effectively both in writing and verbally

Desirable

• Knowledge of confidentiality guidance (e.g. Caldicott Principles)
• Able to respond and manage responses to concerns and requests around patient and staff records including organisational learning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Parsons Green Health Centre

5-7 Parsons Green

London

SW6 4UL

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

• The successful candidate will support the UC Governance Lead in working with the teams within Urgent Care to ensure that structures and processes are in place that enable improvements in the delivery of safe effective patient care.
• To support the Care Group to meet its governance and regulatory requirements.
• To oversee the governance and quality aspects related to the Care Groups delivery of the Delivering Excellence Every day (DEED) agenda.
• To ensure effective and responsive administration of the Care Groups governance agenda.

Key Responsibilities

• To provide and act as a resource to the Care Group on the Trusts approach to governance and assurance and its regulatory requirements.
• To support the monitoring and achievement of the Divisions approach to DEED and to escalate any concerns or risk that may impact on successful delivery of this.
• To support the Care Group and Division to maintain Care Quality Commission (CQC) and regulatory compliance.
• To support the Lead for UC Governance in the identification or emerging themes and priorities through analysis of quality data.
• To produce and maintain the Care Groups Governance related action trackers ensuring robust evidence is collected to provide assurance.
• To support the Governance Lead in the production of a newsletter to ensure the sharing of lessons learned, areas for improvement and updates on the progress and compliance with Delivering Excellence Everyday framework.
• To coordinate the Care Group Governance agenda for Care Group meetings and any other meeting deemed appropriate by the UC Triumvirate or the Governance lead.
• To ensure that all Serious Incidents and AAR action plans are monitored, and action trackers are updated for presentation in the monthly Care Group and Trust leadership team (TLT) Governance Meetings.
• To ensure that all complaints and any learning is monitored, and action trackers are updated for presentation in the monthly Care Group and TLT Governance Meetings.
• To ensure that clinical audit, NICE guidance updates and progress are monitored and reported on through the Care Group Governance Meetings.

We will support you to develop and thrive through access to leadership programmes, quality improvement training, mentoring and a wide range of professional development opportunities. If you are looking for a rewarding role with genuine opportunities to influence change, broaden your expertise and progress into senior leadership positions, we would love to hear from you.

For full job details and person specification please refer to enclosed job description

Person Specification

Qualifications

Essential

• Educated to Degree Level in relevant field
• Demonstrable relevant experience within NHS at senior level
• NMC registration

Desirable

• Leadership and Management qualification
• Clinical Audit training or qualification
• Postgraduate qualification in Healthcare Governance, Patient Safety, Quality Improvement, Leadership, Healthcare Management, or a related field.

Experience

Essential

• Experience within the NHS at management level (band 6/7)
• Experience using Datix (or equivalent risk management systems)

Desirable

• Experience of incident management and PSIRF processes.
• Experience of complaints, PALS, inquests, mortality reviews and claims management.
• Experience of coordinating governance committees and producing formal reports.
• Experience of maintaining risk registers and action plans.
• Experience of CQC inspections and regulatory compliance monitoring.
• Knowledge of NHS England patient safety frameworks.
• Experience analysing quality, safety and performance data to identify themes and trends.
• Experience of developing policies, SOPs and governance processes.

Skills and Knowledge

Essential

• Highly developed communications skills when providing and receiving highly complex, sensitive, or contentious information (verbal, non-verbal, written, and self-presentation)
• Knowledge of NHS policies and issues
• Knowledge and skills relating to compliance monitoring
• Managing and developing others
• Organisational skills
• Motivation and enthusiasm
• Networking skills
• Tact and diplomacy
• Good IT skills including use of Office, use of Risk Management System Software (Datix), PowerPoint, and databases
• Ability to manage continuously evolving priorities and deadlines
• Excellent interpersonal skills underpinned by a confident and professional manner
• Ability to inspire others
• Ability to make judgments and decisions in a complex, high pressure environment
• Well-developed influencing skills across hierarchies and disciplines
• Ability to act to ensure delivery

Desirable

• Knowledge of governance requirements within Urgent and Emergency Care settings
• Ability to develop, implement and monitor action plans, work programmes and governance trackers.
• Ability to influence and challenge constructively at all levels of the organization to support quality improvement and patient safety.
• Knowledge of NHS performance, quality and safety metrics and their use in providing assurance to internal and external stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road, Cosham

PO6 3LY

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

1. Work as part of the Voluntary Services, supporting the Heart and Soul, and Involvement and Partnerships teams as required, to provide highquality administrative and clerical support.2. Act as a first point of contact for potential volunteers, participants and involvement partners, responding to enquiries in a professional, helpful and courteous manner.3. Receive, handle and appropriately respond to incoming emails and telephone calls, redirecting queries or taking messages as required, and using initiative to resolve routine enquiries within agreed procedures.4. Respond to enquiries relating to volunteering, participation and involvement opportunities, providing accurate information and guidance.5. Distribute relevant information and application packs promptly and ensure followup actions are completed within agreed timescales.6. Maintain and update accurate records of volunteer and participation recruitment activity using the relevant databases and systems.7. Deliver effective customer service to staff, volunteers, participants, external stakeholders and partner organisations, using judgement to determine when matters should be escalated to the Voluntary Services Manager or other appropriate leads.8. Assist with the administration of volunteer and involvement partner recruitment processes, including requesting references, arranging interview dates, supporting health screening processes and undertaking DBS checks in line with Trust procedures.9. Maintain confidentiality at all times in accordance with Trust policies, information governance and data protection requirements.10. Produce and distribute the monthly Helping Hands newsletter, supporting content collation, formatting and timely circulation.

Person Specification

Education/Qualification

Essential

• Excellent computer skills of Microsoft Office (Word, Excel, Outlook and Power Point)
• Ability to tabulate information and input data.

Experience

Essential

• Experience of dealing with confidential issues
• Experience of organising and supporting meetings and events within an organisation

Knowledge & Skills

Essential

• Excellent communication skills - oral, written and telephone.
• Methodical and well organised
• Proven ability to prioritise demanding workload

Personal Qualities

Essential

• Flexible and adaptable to changing situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Cavell Centre

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information regarding this role opportunity, please see attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

• Diploma or Degree in Physiotherapy (or in final year of programme)
• Health and Care Professionals Council (HCPC) registration if qualified

Desirable

• Evidence of relevant CPD - could include completion of short courses or post-graduate study.
• Completion of Physiotherapy preceptorship

Knowledge & Experience

Essential

• Knowledge of the specific service area, team and role evidenced within the supporting information of application to vacancy
• Experience of Community Physiotherapy in prior NHS employment or student placement.
• Demonstrates knowledge and understanding of reflective practice

Desirable

• Experience of managing a caseload of patients including triage and prioritisation of referrals and daily work

Skills & Competencies

Essential

• Evidence of how you will efficiently transport self and equipment to/from multiple venues over a large geographical area during each shift in the UK
• Adequate IT skills required to utilise electronic patient records, electronic communications, clinical stock ordering system and Microsoft Office applications

Desirable

• Ability to manage daily operations and maintain a safe working environment
• Experience of use of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Community UCR IC Services

174 Prospect Road

Scarborough

YO12 7LB

United Kingdom

Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

1. To provide operational management and support the clinical leadership.2. To contribute to, quality improvement and problem solving across the clinical pathways.3. Ensuring clinical interventions are implemented in line with the latest NICE guidelines and specialist standards.4. Ensure the protocols and arrangements are in place so that people can be stepped up and down to and from the service as required.5. Ensure clinical governance arrangements are in place to cover all of the clinical activity.6. Ensure that staff are appropriately skilled and trained to deliver the service and to provide supervision.7. Ensure satisfactory supervision arrangements are in place for all elements of service delivery.8. To ensure professional development of the clinical team9. Direct management of Band 6-710. Ensure effective and appropriate deployment of staff, monitoring , retention, sickness, absenteeism, working performance and taking appropriate action at the earliest opportunity.11. To adhere to all clinical policies and procedures.12. Ensure good communication with all staff and teams, relative and carers13. Motivate train and develop staff through Personal Development Plans and Individual Performance Reviews to enable staff to work to their full potential.14. Demonstrate strong and decisive leadership of the team ensuring appropriate and effective use of resources in the delivery of care.15. Take on project work to assist in the development of the service as agreed with the service manager.16. Ensure effective team communication and document team meetings.17. Ensure empowerment and organisation of the junior staff.18. To ensure day to day practice reflects the highest standards of governance, clinical effectiveness, safety and patient experience.19. To be aware of the responsibility of all employees to maintain a safe and health environment for patients/clients, visitors and staff.20. Co-ordinate annual leave/bank holidays/long service days and study leave arrangements ensuring that staffing levels remain sufficient to meet the needs of the service.21. Ensure activity data and correctly reflect service delivery including analysis of trends.

Person Specification

Education / Qualifications

Essential

• Registered Nurse/occupational Therapist/Clinical Psychologist/Social work qualification.
• NMC or HCPC registered.

Desirable

• Evidence of continued personal and professional development.
• Teaching/coaching experience.
• Leadership training

Experience

Essential

• Experience in leadership role
• Evidence of experience in service evaluation and improvements.
• Evidence of Interdisciplinary/multi-agency working experience
• Experience of developing user and carer involvement strategies in the recovery process
• Experience & Evidence of recruiting and managing and training staff

Skills & Abilities

Essential

• Effective written and verbal communication skills
• Ability to manage change and deal with conflict / stressful situations.
• Effective organisational and time management skills
• Basic IT
• Ability to work to deadlines.
• Ability to adhere to the NHS Plan

Desirable

• IT qualification
• Ability to develop and lead new initiatives within the clinical care environment.

Knowledge and understanding

Essential

• Working knowledge of the Mental Health Act
• Knowledge and understanding of Health & Safety regulations.
• Knowledge of care management and the care programme approach.
• Knowledge and understanding of requirements of the National Service Framework
• Knowledge and understanding of key issues in clinical practice in mental health.
• Good knowledge of the policies and guidelines pertinent to the planning and delivery of care to adults with mental health needs.
• Awareness of the impact of the health economies on service planning and delivery

Desirable

• Knowledge of leadership theories.

Physical Requirements

Essential

• Ability to work flexibly.

Desirable

• Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadlines.

Other

Essential

• Some travel between operational bases
• Ability to represent the team/service/trust in a professional manner.
• Willingness to embrace the integrated model and news ways of working.
• Willingness to be flexible in approach and attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Norfolk Community Eating Disorder Service

Meridian Business Park, 21 Meridian Way

Norwich

NR7 0TA

United Kingdom

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

• To work as an autonomous practitioner within the Cambridge Adult Locality Team and manage own caseload
• To be accountable for assessing, interpreting, planning, implementing and evaluating treatment to patients within professional guidelines, with the support of Senior and Lead Practitioners
• To identify patient needs, agree goals and provide appropriate therapy interventions. Provide adaptive equipment, rehabilitation programmes, and make recommendations for minor adaptations in line with current legislation.
• To keep the patient at the centre of care, ensuring patient and carer participation in decision making.
• Provide support and education to peers, new staff, non-registered staff and students.
• To be accountable for a delegated caseload held by Senior Occupational Therapists
• To provide a high standard of care.
• To work in various community settings, this includes lone working, with access to Senior and Lead practitioners when required

Person Specification

Education/Qualifications

Essential

• Degree or equivalent, e.g. BSc, MSc or Diploma entry level qualification into the OT professions.
• Current HCPC registration
• Documented evidence of own continuing professional development

Desirable

• Member of Royal College of Occupational Therapy

Experience

Essential

• Clinical experience in a variety of settings
• Clinical supervisor

Desirable

• Community experience

Knowledge & Understanding

Essential

• Accepts responsibility and and accountability for own work and can define the responsibilities of others
• Recognises the limits of own authority within the role
• Seeks and uses professional support appropriately
• Understands the principle of confidentiality
• Responsible for maintaining registation with HCPC and/or other professional bodies

Desirable

• SystmOne
• Relevant outcome measures

Other

Essential

• Demonstrate empathy for the concerns of others
• Willingness to be flexible in approach and attitude
• Have a range of mechanisms for dealing with stress; can recognise when to use them and does so

Skills & Abilities

Essential

• Able to demonstrate commitment to high quality care and service provision
• Able to work flexibly as part of a team
• Able to assess, plan and implement care
• Support Senior Occupational Therapists

Desirable

• Understanding of clinical supervision

Physical Requirements

Essential

• In highly stressful situations keep own feelings in check, take constructive action and calm others down.
• Recognise people's right to privacy and dignity, treating every person with respect
• Ability to travel independently around the Cambridgeshire and Peterborough area meeting required timescales. A full driving licence and access to a vehicle is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Union House

Union Lane

Cambridge

CB4 1PR

United Kingdom

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

1. To deliver care to patients, carers and their families adhering to the philosophy of family centred care.

2. To use a range of verbal and non-verbal communication tools to communicate effectively with patients and colleagues to progress their care. This may include patients who have cognitive impairment or difficulty communicating.

3. To act as a chaperone for vulnerable children and young people as per Chaperone policy.

4. Promote the health, comfort, dignity, privacy and quality of life for children and young people. To empathise with the patient and carer. To be sensitive to individual patient needs, expectations and cultural beliefs.

5. To provide distraction and assist in helping children and young people with their coping strategies undergoing any procedures that they may find distressing.

6. Keeping the consultation and assessment rooms and other areas used by the children, young people and their families, or used by the staff on behalf of the patient, clean and orderly. Liaise with estate services with regard to cleaning.

7. Ensure first line resuscitation equipment maintained in line with trust policy.

8. Assist in maintaining a clean and safe environment, disposing of clinical waste, rubbish and soiled linen appropriately and in the preparation of examination areas.

9. To carry out administrative duties as required e.g. photocopying / faxing / filling out lab forms / checking stationary stocks.

10. To ensure that all duties are carried out to the highest possible standard.

11. Develop and expand caring relationships with children, young people and their families through the use of appropriate communication and interpersonal skills as a member of CDC services.

12. To liaise and communicate effectively with members of the CDC team as well as the childrens community nurses and other clinicians using CDC.

13. To maintain good communication with all members of the multi-disciplinary team, via face-to-face meetings and virtual meeting platforms.

14. Attend staff meetings and any other relevant meetings as requested.

Assist and facilitate in the promotion of good working relationships within the team and the wider context of inter-agency working.

Person Specification

Education / Qualifications

Essential

• NVQ level 3/NNEB or equivalent

Experience

Essential

• Previous care experience
• Basic nursing skills

Desirable

• Experience of working with children and young people with complex needs/disabilities

Other

Essential

• Positive approach to all our families, children and young people.
• Willingness to be flexible in approach and attitude

Skills & Abilities

Essential

• Able to demonstrate commitment to high quality care and service provision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Child Development Centre

Thorpe Road

Peterborough

PE3 6DB

United Kingdom

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

The post holder will:

Carry out a wide range of general catering duties in the restaurant, hospitality, vending and patient catering in an efficient and effective manner to ensure that a high quality service is provided at all times. This post has a significant amount of personal contact with staff, patients and members of the public.

Key Result Areas:

To carry out basic food preparation, packing labelling and chilling of sandwiches and other food products, according to set recipes and procedures.

Packing and labelling of pre-prepared food commodities for patients special diets.

To carry out basic cooking duties including breakfast and back bar items.

To operate cash registers and reconciliation of monies in line with departmental policies and procedures.

To prepare and deliver hospitalities in accordance with hospitality forms.

To clean, fill and attend to vending machines on a daily basis as per agreed procedures.

To serve meals in the staff dining room and other associated areas as required and to portion food in the correct manner according to portion control.

To prepare restaurant counters, refrigerated commodities and ensure that restaurant tables have all items ready to carry out efficient service.

To distribute provisions, meals and equipment within the department and hospital site.

To clean equipment and premises in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include the immediate outer areas of the building.

Report any sightings of pests or damage to the fabric of the catering areas that could provide potential harbourage to pests.

To operate equipment e.g. scrubbing machine, flight dishwasher, cash register etc. in a safe and responsible manner after training and to report faulty equipment to the supervisor.

To dispose of all waste food and refuse in a hygienic manner and in accordance with the waste food policy.

To complete all relevant control documents including: daily quality report sheets, recording the temperature of food and equipment and to report any untoward issues to the supervisor.

Maintain all relevant records in compliance with the HACCP document to ensure due diligence.

Monitor and record the fridge and freezer temperatures, reporting any fall in temperature to the supervisor.

To promote a positive and professional image of the catering service in order to maximise sales.

To wear approved protective clothing provided, in accordance with the role and food hygiene policy.

To open the food stores areas as necessary at the start of the shift.

To carry out all duties, adhering to manual handling and lifting procedures / practice.

Accept incoming deliveries, ensuring that goods are accounted for on the order requisition and any adjustments are clearly marked and reported. Also the issuing of goods to various departments, ensuring that all items are correctly requisitioned and any adjustments are clearly identified on the relevant paperwork.

Receive, check and record weekly deliveries for quantity, quality and temperature where applicable.

To ensure stores are correctly rotated, used in date order and any out of date products are disposed of in the correct manner.

To be aware of patient special diets and to ensure that all special dietary needs / requests are followed.

To open and close units ensuring equipment is turned off and areas secured.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Training

Essential

• Experience working within a customer focused environment.
• Commitment to undertake relevant training commensurate to the job role.

Special Knowledge & Skills

Essential

• Ability to communicate with other staff, Trust employees, service users who may have behavioural issues or severe communication difficulties.
• Ability to accept and prioritise instructions.
• Ability to work under pressure in order to meet deadlines.
• Demonstrate positive and proactive approach to customer care and service improvement.
• Takes personal responsibility to deliver own work to a high standard.
• Takes a positive proactive approach to learning and self-development.

Qualifications

Essential

• Completed or willing to undertake and achieve the level 2 Food Safety Certificate, COSHH Training and Trust mandatory training courses.
• Hold BICSc qualification or willing to undertake and successfully complete within 12 months or equal experience at Level 2.

Desirable

• Level 3 Certificate in Food Safety.

Experience

Essential

• Previous experience in the catering industry.
• Previous experience of dealing with the public.

Desirable

• Knowledge of therapeutic diets.

Physical Attributes

Essential

• A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Personal Attributes

Essential

• To work on own initiative, as a lone worker or as part of a team.
• Flexible approach to working hours / shift patterns.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Catering, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

• Management and coordination of inbound and outbound communications and correspondence across multiple formats and channels.
• Responsible for the efficient coordination of appointment scheduling and proactive management of waiting lists to ensure timely access and optimal service delivery.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
• Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
• Process and triage referrals across multiple pathways, applying specialist knowledge to ensure accurate prioritisation and appropriate allocation in line with service protocols.
• Effectively manage a high volume of incoming calls while navigating multiple systems and applying specialist knowledge to deliver a professional, responsive, and solution-focused service.
• Utilise both internal and external partner systems to efficiently manage workload, ensuring tasks are completed accurately, collaboratively, and in line with service standards.
• Handle telephone-based electronic payments and banking transactions with accuracy and security, ensuring compliance with financial procedures while delivering a professional and customer-focused service.
• Collect patient feedback to support continuous improvement and ensure the delivery of high-quality, patient-centred services.
• Manage and process incoming and outgoing mail in accordance with various established postal protocols and organisational procedures, ensuring secure and timely handling of all correspondence.
• Provide operational support, supervision, training, mentorship and cover to/of colleagues as directed by line manager.
• Providing a high level of administrative support to our clinical teams, building good professional relationships whilst setting & ensuring remit boundaries.

Person Specification

Education

Essential

• Educated to GCSE level with four GCSEs at 4-9 or A-C including English or equivalent
• High level of written and spoken English.

Desirable

• Level 2 or higher qualification in Administration or equivalent experience.

Experience

Essential

• Experience of working in a busy and fast paced environment
• Working with multiple people of various roles.
• Experience of planning and organising own workload
• Experience of administration duties & tasks

Desirable

• Experience of working in an NHS environment preferably an NHS office environment.
• Experience in using computer programmes including health care IT systems

Skills & Abilities

Essential

• Good organisational skills
• Good computer/IT literacy skills
• Effective communicator with the ability to adopt an appropriate style & method of communication.
• Attention to detail & accuracy of work.
• Able to work on own initiative
• Able to work as part of a team.
• Able to work under occasional pressure/stress.

Knowledge & Understanding

Essential

• Clear understanding of the importance of confidentiality

Desirable

• Knowledge of Data Protection Act

Other

Desirable

• Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadline

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Huntingdon, Cambourne, Peterborough or Doddington

2 Phorpres close

Peterborough

PE78FZ

United Kingdom

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

1. To conduct ADHD Diagnostic assessments for people referred to the Adult ADHD Service.
2. To practice as a supplementary/independent non-medical prescriber initiating and reviewing medication.
3. To review with service users their response to prescribed medication in accordance with the local Adult ADHD Shared Care Agreement
4. To triage/screen new referrals alongside the Team Manager
5. To be able to communicate with and meet the needs of service users, their families, and carers as appropriate.
6. Provide a high level of clinical expertise in the assessment, management, and care of people with ADHD
7. To actively participate in clinical supervision
8. Ensure good communication with other members of the team
9. To work in partnership with other Trust Services and agencies to gain the best person-centred outcomes for the service user
10. Utilise recent research findings in the advancement of best practice and in the delivery of an evidenced based service.

Person Specification

Education/ Qualifications

Essential

• Registered nurse or hold other relevant professional qualification and current registration appropriate to the job role
• Independent and supplementary Non-medical prescriber

Desirable

• Post qualification continuing professional development
• Management and or leadership qualification
• UKAAN Course

Experience

Essential

• Considerable experience as a professional working with people with mental health needs
• Experience in conducting initial assessments, including risk assessments, of people with mental health needs
• Experience of working as an NMP

Desirable

• Experience as a professional working with people with ADHD
• Evidence of delivering training
• Experience of working with wider stakeholder groups
• Experience in audit, research, and service evaluation work

Skills & Abilities

Essential

• Able to demonstrate commitment to high quality care and service provision
• Ability to demonstrate the interpersonal skills required to successfully foster partnership working relationships.
• Evidence of the skills required for analysis and interpretation of complex facts or situations

Desirable

• Able to demonstrate ability to manage feedback, investigation of complaints, serious incidents or similar
• Ability to produce and present clear reports

Knowledge & Understanding

Essential

• Working knowledge of appropriate assessment tools.
• Good understanding of the effects & side effects of medication

Desirable

• Sound knowledge of local safeguarding policies and procedures

Physical Requirements

Essential

• Ability to sit for extended periods of time

Desirable

• Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

ADHD Clinic

Chitra Sethia, Fulbourn Hospital, Fulbourn

Cambridge

CB21 5EF

United Kingdom

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for enthusiastic and motivated individuals who:

• Are organised, efficient and able to prioritise their workload
• Have excellent interpersonal and communication skills
• Demonstrate a calm, professional, and friendly manner
• Are adaptable and able to respond to a changing work environment
• Bring a positive, flexible, and proactive approach to their work

Previous experience working in a healthcare setting or in a reception/administrative role is desirable, but not essential.

Full Job roles and description as follows:

• To welcome patients,carersand visitors to the department.

• To be polite and friendly, dealing with queries in an efficient andtimelymanner.

• To ensure patient information is kept confidential and not shared with others.

• To respond to queries from patients, carers,visitorsand staff.

• Tomaintaina safe environment for patients and staff, raising concerns promptly.

• To keep patients informed if clinics are overrunning.

• To liaise with and alert a clinicianin the event ofa patient becoming unwell and requiring prompt/immediate attention.

• To oversee patients awaiting transport and liaise with the transport departmentin relation to patients still waiting.

• To take and action internal calls on the reception desk.

• To follow and adhere to Trust Standard Operating Procedures and Quick Reference Guides(QRGs).

• To follow procedure for patients that do not attend (DNA) their appointment and ensure the necessary actions have been carried out on the day.

• To book follow up appointmentsaspatients leavethe department.

• To ensure patient essential information is checked and updated at each visit,eg.telephone contacts, ethnicity etc.

• If required to generate a letter for patient once appointment has been scheduled.

• To carry out the administratively element of the appointment outcomein a timely mannermeeting the required key performance indicators.

Admin Support

• To process patient referrals received including transferring referrals to other service providersand other departments.

• To respond promptly to short-notice clinic cancellationsensuring all patients are promptly contacted by telephone and verbally informed of the clinic cancellationbeforereschedulingtheirappointment.

• Retrospective booking of clinics appointments to ensure all patient attendances are recorded appropriately onCareflow.

• Addingpatients to a waiting list where necessary offering appointment dates within agreed timescales as per Patient Access Policy ensuring patients are managed chronologically oraccording topriority of referral(urgentandroutine).

• To deal with enquiries from all service users in a helpful,courteousand diplomatic manner.

• Photocopying, filing and other administrative duties to ensure the efficient running of the office as well as being flexible in terms of ad-hoc administrative tasksrequirements.

• EDMS uploading asrequired.

• Ensure that patients are offered the first available date considering previously cancelled appointmentswith multiple patient cancellations being flagged to treating clinician for clinical validation.

• Notifying patents of their booked appointment date and time verbally by telephone(iewhen booking into a last-minute slot).

• Ensuringappropriate paperworkis sent to patientsin a timely mannerrelevant to groupbookings.

• To be flexible to alter shifts to support cover and duties due to annual leave/sicknesswhere possible.

• Provide cover for colleagues across the specialty during periods of planned annual leave and sickness.

• Promptly answer telephone enquiries, taking and relaying messages in a polite and helpful manner. This may include enquiries from patients, theirGPsandother departments/hospitals.

• Maintain a high quality in own work and encourage others to do so.

• Toassistwith the trainingneeds ofnewstaffstarters.

• Contribute to own personal development andassistwith learning and development activities.

• Be aware of the needs and concerns of patients and to provide a friendly, efficient service to patients. Use effective listening and communication skills when dealing with potentially distressed patients. Use empathetic approach to patients seekingassistancefrom clinical staff/senior managers asappropriate.

• To undertakeadditionaladministrative tasks and responsibilities as required by theB4 team leader and/orSpecialty Manager.

Person Specification

Education/Training/Qualifications

Essential

• Educated to GCSE or equivalent
• IT literate with experience of inputting data or using a patient administration system.
• Competent keyboard skills essentially accuracy and speed.

Work Experience

Essential

• Experienced of general office administration and clerical duties within or outside of the NHS or similar organisation.
• Experience of working as part of a team in a multi-disciplinary environment.
• Ability to demonstrate good customer care skills both face to face and over the telephone.

Desirable

• Understand outpatient booking processes and/or a fundamental understanding of the NHS.

Knowledge/Skills/Abilities

Essential

• Good verbal and written communication skills with the ability to investigate queries, taking action as required.
• Able to develop good / strong working relationships amongst team, colleagues and staff.
• Able to deal with day-to-day duties and tasks in a calm, organised, and flexible approach to meet the needs of the service.
• The ability to work to tight deadlines in a bustling department.

Personal Qualities/Special Circumstances

Essential

• Able to work with regular interruptions and multiple service users.
• Able to work independently as well as part of a wider team.
• Work with confidence and sympathy when dealing with patients, carers and visitors.
• Advanced communication skills with a professional manner.
• Excellent timekeeping and attendance record.
• Able to deal with all levels of multidisciplinary staff groups.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Southmead Hospital

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Role:

This part-time opportunity offers the best of both worlds the chance to use your clinical expertise and make a real difference to the people we support, while having the flexibility to balance your career alongside other commitments.

As part of our transition to Active Neuro, the therapy service is evolving into a seven-day model of care to better support the rehabilitation needs of our clients. As a result, occasional pre-arranged weekend working will be required. You will also be expected to work Bank Holidays as required by the service, with enhanced pay provided in line with company policy.

Key Responsibilities:

• Deliver evidence-based occupational therapy interventions for individuals with complex neurological needs and spinal injuries.
• Manage a varied caseload, providing specialist OT input tailored to individual goals.
• Keep up to date with current treatment approaches and contribute to service improvement initiatives within your specialist area.
• Support the integration of specialist rehabilitation technologies into everyday practice, aligned with our 24-hour rehabilitation model.
• Participate in audits and assist with monitoring and evaluating service effectiveness.
• Work collaboratively with MDT colleagues to ensure coordinated, person-centred care.
• Provide guidance and support to junior staff when needed, especially in complex cases.
• Follow and promote risk management and safety procedures consistently.
• Maintain positive and professional relationships with colleagues, visitors, and carers.
• Contribute to quality improvement projects, outcome measurement, and clinical governance activities.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Benefits Hub giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A salary sacrifice Aegon 5% matched pension
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

*Welcome bonus is paid in two instalments - £2000 upon joining and a further £3000 after probation*

Person Specification

Qualifications

Essential

• HCPC registration.

Experience

Essential

• Post-qualification experience in neurorehabilitation or complex care (including ABI/TBI).
• Well-developed clinical reasoning skills and a commitment to person-centred practice.
• Ability to work effectively as part of a multidisciplinary team and contribute to a positive team culture.
• Enthusiasm for developing skills, embracing innovation, and contributing to service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Active Care Group

Address

Hunters Moor Neurological Rehabilitation Centre

Birmingham

West Midlands

B28 8SR

United Kingdom

Employer's website

https://activecaregroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Mental Health Nurse Practitioner will assess individuals, families, and populations holistically, using a range of different assessment methods, using health promotion and prevention strategies; and comprehensively assess patients for risk factors and early signs of illness.

The Mental Health Nurse Practitioner will be expected to interpret and analyse complex clinical and non-clinical facts to form accurate diagnoses, prognoses for a wide range of conditions, to recommend / deliver the best course of intervention including the development of comprehensive packages of care.

The Mental Health Nurse Practitioner will plan, manage, and complete episodes of care, working in partnership with others and delegating /referring as appropriate; to optimise health outcomes and resource use, as well as providing direct support to patients and colleagues. They will use professional judgement in managing complex and unpredictable care events and capture the learning from these experiences to improve patient care and service delivery.

The Mental Health Nurse Practitioner will always maintain a high standard of patient focused care in accordance with practice policies and protocols. They will actively involve patients and families in providing feedback of their experience and suggestions for improvements.

Exemplary patient care and satisfaction is crucial, and the post holder will ensure the very highest standards of care are provided for our patients, providing an environment where they are engaged with, cared for, and their privacy and dignity maintained at all times.