Job description

Job responsibilities

Service Development

• Be involved in developing primary care services to meet the needs of the practice population.
• Working in close collaboration with the practice team to ensure that access targets are reached.
• Work with the practice team to ensure that immunisation and health inequalities targets as defined within the PMS contract are reached.
• Support health development and ensure health promotion work is undertaken to allow the practice population to make informed choices.
• Ensure the practice is represented at appropriate meetings, e.g. Practice Based Commissioning Groups.

Managerial

• Awareness of, and compliance with, all relevant organisation policies and procedures, e.g. prescribing, confidentiality, data protection, health and safety and infection control. Apply these to all aspects of one’s own work.

• Committed to life-long learning and audit to ensure evidence-based practice.
• Contribute to evaluated audit and clinical standards setting within the organisation.
• Contribute to the development of computer-based records.
• Contribute to summarising of patient records and read-coding patient data.

Quality

Adhere to GMC Good Medical practice.

Maintain accurate and timely medical records

Adhere to National and local guidelines (e.g. NICE)

Engage with local quality Frameworks – e.g. QoF and QiP

Reflect on personal practice through SEA, NHS appraisal, patient complaints

Confidentiality

• All patients have the right to expect that all practice staff will respect their privacy and act appropriate at all times.
• In the performance of duties, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as business organisations. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may be divulged to authorised persons in accordance with the organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Communication

• The post-holder must recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, carers and recognise people’s needs to alternative methods of communication and respond accordingly.

Equality and Diversity

The Salaried General Medical Practitioner will uphold their equality and diversity commitments and statutory obligations under current equality legislation including the Disability Discrimination Act 2005, the Equality Act 2006 and the Race Relations (Amendment) Act 2000 and:

· Act in ways that support equality and diversity and recognises the importance of people’s rights in accordance with legislation, policies, procedures and good practice.

· Value people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services.

· Recognise and report behaviour that undermines equality under company policy.

· Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.

· Acknowledge others’ different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.

· With the support of managers develop an equality and diversity objective through the personal development review process

Health and Safety

The Salaried General Medical Practitioner has a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the company in meeting its statutory requirements, by:

• Assisting in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy.

• Use of personal security systems within the workplace according to practice guidelines.

• Identifying the risks involved in work activities and undertaken such activities in a way that manages those risks.

• as far as is reasonably practicable, you minimising the risk of infection to themselves and others and in doing so must:-
• be familiar with and adhere to, the organisations policies and guidance on infection prevention and control
• attend statutory education programmes in infection, prevention and control.
• Include infection prevention and control as an integral part of your continuous personal and professional development.
• Take responsibility, so far as is reasonably practicable, in helping ensure that effective prevention and control of healthcare acquired infections is embedded into everyday practice and applied consistently by themselves and their colleagues.
• Report potential risks identified.

Personal and Professional Development

• Maintain continued education through attendance at courses and/or study days as necessary and as identified within clinical and organisation appraisals (Personal Development Plan).

• Ensure appropriate professional registration and licensing are met through continued professional development.
• Participate in all training programmes implemented by the practice/organisation as part of this employment. This training would include:
• Participation in an annual performance review. Maintaining a log of all personal and/or professional development.
• take responsibilities for own development, learning and performance.
• demonstrate skills and activities to others who are undertaking similar work.
• Active involvement in the Annual NHS Appraisal process
• Active involvement in the GMC Revalidation and Licensing procedures

Person Specification

Attitudes

Essential

• Positive attitude; self-motivated and able to motivate others
• Credibility with clinicians and managers
• Ability to build trust, respect and co-operation quickly
• Professional courage, integrity and diplomacy
• Self awareness
• Commit to empower and develop staff to optimise individual and team potential
• Ability to work independently as well as part of a team
• Enthusiastic and self-motivated

Skills and Abilities

Essential

• Good leadership skills
• Able to work both individually and as part of a team
• Clinical skills required to manage acute presentations and chronic disease within primary care
• Able to analyse complex facts and situations using a high level of sensitivity and judgement to determine and implement an appropriate course of action
• Good communication skills with a high level of fluency in spoken and written English
• Performance management skills
• Effective delegating skills.
• Working knowledge of GP clinical systems.
• Highly motivated.
• Able to demonstrate innovation and flexibility
• Able to persuade and negotiate.
• Participation in scheme of extended opening times.
• Commitment to High Standards.
• Ability to complete days work on time as well as associated administration
• Must be able to work to deadlines and maintain standardsAwareness of Equality and Diversity principles
• Understanding of confidentiality and the Data Protection Act
• Knowledge of area
• Confident computer user including office applications and email
• Demonstrable leadership in specialist area of practice/projectApplication /interview

Desirable

• Awareness of Equality and Diversity principles
• Understanding of confidentiality and the Data Protection Act
• Confident computer user including office applications and email
• Demonstrable leadership in specialist area of practice/project

Qualifications

Essential

• Registered with the GMC listed on the GMC GP Register with evidence of revalidation
• Accepted Medical Degree
• Evidence of continued personal and professional development
• Appropriate Medical indemnity cover with either MDU/MPS MDDUS
• Management qualification or equivalent relevant experience
• Appropriate safeguarding training
• Registered on the National Medical Performers list

Desirable

• Interest in Diabetes Care
• GP Trainer/willing to train
• Evidence of continuing education

Experience

Essential

• Completed GP Vocational Training Scheme
• One-year experience working as a GP in the UK

Desirable

• Working in UK General Practice Environment.
• Commitment to local area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Intrahealth Ltd

Address

Parkgate Medical Practice

Park Place

Darlington

DL1 5LW

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide safe, accessible, and high-quality patient-focused care
• ECG recording
• Phlebotomy
• Cannulation
• Use of point of care blood test machines
• Blood Glucose / Ketone Monitoring
• Urinalysis / Pregnancy Testing
• Patient Observations
• Act as chaperone where required
• Maintain appropriate stock levels in the unit
• Monitoring the waiting room
• Providing personal support for patients in the waiting room
• Wound dressings
• Updating the patients medical records where appropriate
• Providing assistance/training to new members of staff to ensure the maintenance of a high-quality service, as and when required
• Ensure all clinical rooms are adequately stocked and prepared for each session
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the Infection, Prevention & Control Policy
• To demonstrate a sound knowledge of the principles of infection control, including monthly hand hygiene audits adhering to the highest standards when performing aseptic technique and complying with Infection, Prevention & Control Policy
• Deliver opportunistic health promotion where appropriate

Communication

• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating.
• Anticipate communication barriers and act to improve communication.
• Utilise and demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.
• Always ensure privacy and dignity for patients.
• Provide effective communication with all staff and external stakeholders to exchange and disseminate information.
• Provide information and advice for patients on discharge ensuring awareness of sources of guidance and support and provide information in an acceptable format for patients recognising any difficulties and refer where appropriate.

Quality

• Prioritise, organise, and manage workload to maintain and promote quality.
• Promote evidence based clinical practice according to current guidelines and maintain an appreciation of current legal and professional issues.
• Support research and audit as a means of evaluating the quality of work delivered by self and the team to improve the experience for patients.
• Improve the quality of health care responding to national and local policies as appropriate.
• Actively promote diversity, including race diversity in the delivery of services.
• Generate and sustain the promotion of privacy and dignity, rights and responsibilities and take action to address any issues.
• Follow consistently high standards of infection control practice in accordance with national and local policy especially with reference to hand hygiene and other procedures relevant to work.

Personal Development

• Identify own professional development needs and participate in regular performance review taking responsibility for own learning and performance.
• Work effectively with others in the service to clearly define values, direction and policies which may impact on care delivery and support others to explore and develop new ways of working.
• Participate in statutory and mandatory training.
• Show awareness of requirements regarding health and safety, risk management and complaints.
• Demonstrate an up-to-date knowledge of national, local, and service issues.
• Prioritise own workload to ensure effective time management strategies are embedded within the work.
• Work effectively and responsibly within the team to support others and explore new ways of working.
• Delegate clearly and appropriately to ensure the principles of safe practice and assessment of competence are followed.
• Show responsibility by ensuring own practice complies with Data Protection, Confidentiality and Caldicott principles.
• Agree plans and outcomes to measure quality of own work.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Health and Social Care or equivalent
• Care Certificate

Additional Requirements

Essential

• Demonstrates an enthusiastic and flexible approach
• Ability to travel between sites
• Ability to be flexible with working days/hours

Experience

Essential

• Previous experience of working as an HCA in UTC/GP/Hospital/Community setting
• Communicate with a variety of people
• Understanding of basic observations
• ECG & Phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Berkshire Primary Care

Address

3 Priors Close

Slough

SL1 2BQ

United Kingdom

Employer's website

https://www.ebpc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

Essential

• Experience of working with children and young people

Desirable

• Experience of working in health visiting

Qualifications

Essential

• GCSE English and Maths Grades A-C or equivalent Level II qualification.
• NVQ/QCF Level 3 or equivalent level of knowledge

Desirable

• Community experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Community Cardiff and Vale

Woodland House, Maes y Coed Road

Flying Start Cardiff

CF14 4HH

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Job overview

An opportunity has arisen to join the specialist nursing and midwifery team within the acute Gynaecology service at PAHT. The role supports delivery of care to service users experiencing acute Gynaecology symptoms and pregnant people with complications of early pregnancy as part of the Same Day Emergency Care pathway. The post holder will work closely with medical colleagues and the main ultrasound department as well as the wider Trust to ensure service users receive timely, compassionate and person centered care.

There is a requirement for the postholder to support the Consultant team in delivery of the Pregnancy Choices service on a rotational basis.

The post is offered part time for 22.5 hours a week.

Suitable for either a registered nurse or midwife

The post is not eligible for Sponsorship due to part-time hours

Main duties of the job

• Deliver hands on patient care to service users referred to the acute Gynaecology service
• Triage patients referred to the acute Gynaecology service via telephone and face to face and independently initiate an appropriate plan of care
• Liaise with medical colleagues to facilitate appropriate and timely review where required
• Liaise with relevant professionals across the Trust to facilitate appropriate and timely care
• Review, record and discuss results with patients and their ongoing treatement plan
• Provide support to the Pregnancy Choices Service
• Provide support to students and clinicians receiving training within the unit
• Ensure completion of documentation and discharge summaries for GPs
• Participate in quarterly team meetings
• Contribute to service improvement inititatives
• Ensure patients receive the information and advice required according to their diagnosis and to make an informed decision about their ongoing care
• Ensure care is at all times compassionate and sensitive and takes into account of individual patient needs and preferences
• Particpate in specialist clinics as required
• Ensure adherence to Trust policies and protocols

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Detailed job description and main responsibilities

For a detailed description of responsibilities please refer to the attached job description.

The post holder will be responsible for managing their own workload, prioritising tasks effectively and ensuring care is initiated and delivered in a timely manner. They need to work independently at times, demonstrating flexibility and commitment to high standards. The role may require occasional cross cover of the hysteroscopy and colposcopy outpatient service.

Person Specification

Qualifications

Essential

• Registered Nursing/Midwifery professional qualification to degree level
• Demonstrate ability to work under pressure and concentrate on tasks in a busy environment
• Demonstrate the ability to act as a role model and lead by example. Be able to motivate and empower others.

Experience

Essential

• Post registration clinical course appropriate to Gynaecology/Womens Health

Desirable

• Completion of mentorship course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• The Senior Technical Officer will join the Global Health Security team within UKHSA's Global Health Protection Directorate. The team strengthens UK health security by ensuring UKHSA's global-facing work is coherent, evidence-led and supports UK readiness and decision-making. As a strategic and technical function, it supports coordination, prioritisation and delivery across UKHSA's global health security activities.
• The post holder will support planning, coordination and monitoring across the Global Health Security programme, maintaining delivery plans, tracking milestones, managing actions, risks and dependencies, and communicating progress to stakeholders. The role requires a structured approach to programme and project management.
• A core aspect of the role is developing effective relationships across UKHSA, wider government and external partners. The successful candidate will work with senior stakeholders, supporting collaborative delivery and shared objectives across organisational boundaries.
• The role combines coordination with direct technical contribution. The post holder will lead or support high-priority technical work with subject matter experts, developing and quality assuring evidence-based briefings, summaries, reports and papers supporting decision-making and UKHSA's global health security objectives.
• The successful candidate will support governance and senior meetings, including convening meetings, coordinating contributions, preparing papers and records, and tracking actions to completion. The role requires excellent communication skills and the ability to present complex information clearly to senior audiences.
• The post holder will engage with international stakeholders, including multilateral organisations and priority bilateral partners, supporting coherent UKHSA engagement, capturing insights and translating these into practical actions supporting UK priorities. They will work with global strategy and partnership teams to align activity with UKHSA's global and domestic objectives.
• The role includes supporting consistent approaches to delivery, monitoring and reporting, maintaining templates, trackers and tools for programme management, information sharing and organisational learning. The post holder will support continuous improvement, strengthening ways of working and applying lessons learned.
• This fast-paced role requires managing competing priorities, responding to emerging issues and changing deadlines while maintaining quality and professionalism. The post holder may support time-limited projects or surge activities across the Directorate and wider agency. Success will be demonstrated through high-quality outputs, strong stakeholder relationships and improvements in how UKHSA plans, delivers, monitors and learns from its global-facing work. Occasional national and international travel may be required.

Essential Criteria:

• Educated to a minimum of Bachelors degree level or equivalent experience within a health science subject (human health, animal health or environmental health), international development or another relevant field.
• Demonstrable experience of developing and maintaining effective stakeholder relationships and working collaboratively with others to achieve shared goals, including with senior colleagues and partners
• Significant project or programme management experience, including planning, tracking delivery to milestones and managing actions, risks and dependencies.
• Experience, appreciation and understanding of the public health, wider health or public sector and awareness and interest in international and global health issues
• Ability to work effectively within a team, respecting others and learning from their contributions, with a strong commitment to equality, equity and inclusive ways of working (including cultural sensitivity and self-awareness).
• Excellent interpersonal, presentation and communication skills (oral and written), including drafting clear briefings and written product, and quality-assuring contributions from others for senior audiences.
• High level of IT literacy in MS Office software packages

Desirable Criteria:

• Understanding of UK government departments and intergovernmental organisations involved in global health activities
• Demonstrable global health or international health project delivery experience including working with government departments and international partners at all levels
• Demonstrable experience supporting senior governance processes, including commissioning inputs, drafting high-quality papers/records for senior decision makers, and tracking actions through to completion.
• Experience working in a matrix environment, coordinating delivery across multiple teams without direct line management authority.

Selection Process Details

This vacancy will be assessed using a competency-based framework which will assess your qualifications,knowledgeand experience and / or skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift

Competency Based

You willbe requiredto complete an application form. You will be assessed on the listed 7 essential criteria, and this will be in the form of a:

• Application form (Employer/ Activity history section on the application)
• 750word supporting statement.

This should outline how you consider your skills, experienceand knowledge provide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

HealthjobsUK has a word limit of 1500, but your supporting statement must be no more than750words. We will not consider any words over750words.

Longlisting:In the event ofa large number ofapplications,we will longlist into 3 piles of:

1. Meets all essential criteria

1. Meets some essential criteria

1. Meets no essential criteria

If used, the pile(s) Meets all essential criteria willproceedto shortlisting.

Shortlisting:

In the event ofa large number ofapplications we will conductan initialsift, on the lead criteria of:

• Significant project or programme management experience, including planning, tracking delivery to milestones and managing actions, risks and dependencies.
• Demonstrable experience of developing and maintaining effective stakeholder relationships and working collaboratively with others to achieve shared goals, including with senior colleagues and partners.
• Excellent interpersonal, presentation and communication skills (oral and written), including drafting clear briefings and written product, and quality-assuring contributions from others for senior audiences

Desirable criteria may be usedin the event ofa large number ofapplications/largeamountof successful candidates.

If you are successful at this stage, you will progress to interview & assessment.

Feedback will not be provided at this stage.

Stage 2: Interview

Competency Based

You will be invited to a singleremoteinterview

Knowledge, experience, skills & abilities will be tested at interview.

There will be a Technical Presentation.

You will be asked to deliver a presentation lasting no more than 5 minutes on the following topic: An emerging international health threat has been identified which may have implications for UK health security. In 5 minutes, explain how UKHSA should assess and respond to this issue, including how global intelligence should be translated into UK readiness and decision-making.

Interview dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as hybrid working based at our core HQ in London (10 South Colonnade). We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at our office. Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Eligibility Criteria

This vacancy is open to all external applicants (anyone) from outside the Civil Service as well as internal applicants.

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Please be aware that the salary is based on the office location.

Senior Executive Officer (SEO)

£46,310- £52,113 (Inner London)

Person Specification

Application Form and Supporting Statement

Essential

• Application Form and Supporting Statement

Technical Presentation

Essential

• Technical Presentation

Behaviours

Essential

• Managing a Quality Service(Lead behaviour)
• Delivering at Pace
• Communicating and Influencing
• Working Together
• Seeing the Bigger Picture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Core HQ

London (10 South Colonnade)

E14 4PU

United Kingdom

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Job description

Job responsibilities

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Fixed term end date 23/07/2027.

Job overview

To support patients during ultrasound examinations, and to assist the other imaging

assistants with preparing patients and carrying out these examinations. To act as a mentor and role model to junior RDAs; being a point of contact for advice and guidance. To be proactive in your work assisting radiology staff with the view that the patient’s needs come first. To book patients for ultrasound examinations into the relevant ultrasound room diaries as required and to provide training into how to do this for junior RDAs. This is a rotational role through obstetric and non-obstetric ultrasound.

• Post will close early if max numbers reached.

Main duties of the job

• To provide an effective Radiology service to PAH Trust, within departmental protocols
• To communicate effectively with patients, relatives, peers, clinicians, and other staff throughout the organisation
• To maintain the principles of patient confidentiality at all times
• To work as part of a team
• To work with minimal supervision
• To support radiology staff and supervise junior RDAs
• To plan and prioritise own workload
• To work flexibly to cover evening and weekend sessions within contracted hours
• To be pro-active in own self-development
• To use computerised and manual methods to update patient records for each examination
• To attend all mandatory training
• To report incidents and/or potential accidents within the department, in line with Trust policy
• To care for patients within the Radiology department in terms of their immediate physical and emotional requirements
• To develop an astute understanding of patient preparation requirements prior and during examinations
• Ensure all rooms are cleaned and stocked 7-days a week.

Detailed job description and main responsibilities

• To check stock levels as part of the departmental weekly stock checks, document this and report low stock levels to the relevant senior manager
• To communicate with a broad range of patients prior to examination. This may include patients whose first language is not English or those who have difficulty understanding due to their medical condition
• To be able to deal with many, often conflicting, demands on attention at the same time, while remaining focused on current task
• To understand and comply with legislative obligation, including Data Protection Act, Health and Safety at Work Act, COSHH, local radiation rules, departmental and Trust policies
• To carry out other duties as requested by any member of the senior management team
• To undergo an annual performance appraisal and review, whereby future objectives are identified and actioned
• To always present a professional front while on duty and be an ambassador for the profession and the department
• Coordinate the arrival and departure of patients to and from the relevant departments
• To assist in the manual handling of patients moving to and from the scanning rooms, in line with trust manual handling policies
• To train and mentor junior staff.
• To be able to prepare the ultrasound room and equipment for all various types of ultrasound scans, ensuring all equipment is cleaned appropriately between each patient.
• To act as a chaperone for patients as required.
• To organise inpatient scans according to staff skill mix/availability
• To aid in the personal care of patients
• To aid Sonographers and Radiologists in Ultrasound guided injection lists
• To liaise with patient transport
• To support staff in emergency situations
• Empathetic support required when assisting patients with unexpected scan findings, particularly in the obstetric department. Approaching the sonographer or line manager is encouraged if any emotional support is needed after distressing situations

Person Specification

Qualifications

Essential

• NVQ level 3 in acute care or equivalent experience
• Basic literacy and numeracy skills

Desirable

• The Care Certificate
• The Higher Development Award

Experience

Essential

• Experience with difficult and challenging situations
• Ability to work under pressure with minimal supervision

Desirable

• Experience working in ultrasound
• Experience with mentoring and training
• Experience with mentoring and training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job overview

This role is a full-time role that involves chaperoning patients within the Breast Unit. The role also involves supporting clinicians undertaking breast biopsies and procedures so would suit someone who has had experience as breast clinical assistant. However we are happy to train the right individual. The key attributes for the role are compassion, excellent communication and team working.

Main duties of the job

• To plan and organise the daily workload within a specialised area in consultation with Radiologists and Radiographers. • Liaising with doctors requesting urgent examinations and communicating this information to Radiologists in a timely and accurate way. • Collecting patients from the Breast Unit Waiting Room • Preparing the patients for examination – asking them to undress and assisting them with this if necessary, explaining the procedures, answering questions. This requires detailed knowledge of the procedures being undertaken. • Caring for patients within the Breast Unit in terms of their immediate physical and emotional requirements. • Entering data onto the Breast Unit Information System (CRIS). • Updating CRIS with post-examination details. • Safe disposal of clinical waste, including safe disposal of sharps. • Safe handling of body fluids – this requires awareness and compliance with infection control methods and protocols for cleaning blood, urine etc.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Detailed job description and main responsibilities

Prepare the examination room at the beginning of each list, ensuring linen is clean and the room is tidy and fit for purpose. Ensure all documentation is present and correct prior to the list beginning. Use CRIS and Patient Administration System (PAS) to construct the daily work list. Ensure examination rooms are fully stocked of consumable items and replenish as necessary. Report / order when supplies of consumables are low. Ensure examination room is kept tidy between patients, changing paper on examination tables. Ensure a sufficient supply of examination gowns is available for patients to change into. Working closely with the appointments team to ensure all sessions are used optimally. Keep patients informed before, during and after examination, including how and where to get the results from the examination.

Person Specification

Qualifications

Essential

• GCSE C or Level 2 for Maths and English

Experience

Desirable

• Experience of healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

St Margaret's Hospital

Epping

Essex

CM16 6TN

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job overview

The Band 6 Children's Hospital at Home (HaH) Nurse will provide high-quality, child-centred nursing care to children and young people within their own homes and community settings as an alternative to hospital admission or to facilitate early supported discharge.

The post holder will work autonomously and collaboratively within a multidisciplinary team to assess, plan, implement and evaluate care for children with acute and chronic health conditions. They will act as a clinical leader, supporting junior staff and students, promoting evidence-based practice, and ensuring the delivery of safe, effective, and compassionate care.

The role requires excellent clinical assessment skills, sound decision-making abilities, and the capacity to work independently while maintaining strong links with acute paediatric services, primary care, and community partners.

Main duties of the job

• Deliver specialist nursing care to children and young people in their homes, schools, and community settings.
• Undertake holistic assessments, formulate care plans, and evaluate outcomes in partnership with children, young people, and families.
• Provide acute assessment and monitoring of children referred to the Hospital at Home service.
• Safely administer medications, including intravenous therapies where appropriately trained.
• Support the management of acute childhood illnesses in accordance with agreed pathways and clinical guidelines.
• Identify signs of clinical deterioration and escalate concerns appropriately.
• Facilitate early supported discharge from inpatient wards and the Children's Emergency Department.
• Support admission avoidance initiatives through enhanced community-based care.
• Maintain accurate and contemporaneous clinical records in accordance with Trust policies and professional standards.

• Participate in safeguarding children processes and contribute to child protection assessments where required.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Detailed job description and main responsibilities

• Deliver specialist nursing care to children and young people in their homes, schools, and community settings.
• Undertake holistic assessments, formulate care plans, and evaluate outcomes in partnership with children, young people, and families.
• Provide acute assessment and monitoring of children referred to the Hospital at Home service.
• Safely administer medications, including intravenous therapies where appropriately trained.
• Support the management of acute childhood illnesses in accordance with agreed pathways and clinical guidelines.
• Identify signs of clinical deterioration and escalate concerns appropriately.
• Facilitate early supported discharge from inpatient wards and the Children's Emergency Department.
• Support admission avoidance initiatives through enhanced community-based care.
• Maintain accurate and contemporaneous clinical records in accordance with Trust policies and professional standards.

• Participate in safeguarding children processes and contribute to child protection assessments where required.

Person Specification

Qualifications

Essential

• Registered Childrens Nurse
• Mentorship/Practice Supervisor qualification or willingness to undertake
• Evidence of ongoing professional development
• Hold a Full UK Driving Licence and have access to a car

Experience

Essential

• Significant post-registration experience within acute paediatric nursing
• Experience of caring for children with acute and long-term conditions
• Experience of multidisciplinary working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The postholder will:-

• Organise the workload of the Executive Director of Workforce and Organisational Development, through an efficient and effective electronic diary system, bring forward system and electronic paper management system.
• Communicate and build close relationships with senior colleagues both internal and external to the organisation.
• Prepare agendas, circulate with supporting papers and take minutes of meetings chaired by the Executive Director of Workforce and Organisational Development.
• Format and produce complex reports and papers.
• Demonstrate a high level of discretion to deal with complex and sensitive information
• Demonstrate a high level of numeracy and literacy skills.
• Demonstrate a high level of accuracy and speed.
• Demonstrate the ability to work unsupervised, using own initiative.
• Demonstrate the ability to prioritise own daily workload in line with the Executive Director of Workforce and Organisational Development's workload and commitments.
• On occasion, it may be necessary to work outside normal office hours to fulfil the role.
• To provide an extremely high level and comprehensive administrative service to the Executive Director of Workforce and Organisational Development.
• To deal professionally and effectively with internal and external colleagues.
• To develop, implement and maintain effective and appropriate office management systems in line with the Executive Director of Workforce and Organisational Development's requirements.
• To administer, manager and co-ordinate a demanding workload using own initiative, prioritising and maintaining deadlines and commitments.
• To organise meetings, prepare, finalise and collate all supporting documentation required for meetings chaired by the Executive Director of Workforce and Organisational Development and arrange follow-up actions/meetings, where appropriate.
• To work without direct supervision, using own initiative and, where necessary, initiate letters and emails, both internally and externally, as required without reference to the Executive Director of Workforce and Organisational Development.
• To maintain an effective diary system for the Executive Director of Workforce and Organisational Development and use own initiative in relation to their incoming correspondence.
• To develop and maintain a comprehensive electronic filing system.
• To develop and maintain a comprehensive bring forward system.
• To receive and action incoming and outgoing correspondence, including emails.
• To organise travel and hotel arrangements in line with external commitments and co-ordinate monthly expenses.
• To act in a confidential manner at all times, receiving complex and sensitive information.
• To provide administration support to other members of the Corporate Workforce and OD Senior Team.
• To provide administration support to other members of the Executive Team, when required.
• To undertake such other duties that are commensurate with the responsibilities of the post, including out of hours work, either at initial place of work or at any other organisation establishments.

Person Specification

Knowledge, Experience, and Expertise

Essential

• Evidence of practical experience in a PA role
• Substantial experience of Microsoft Office
• Substantial knowledge and experience of the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Huddersfield

Huddersfield

Huddersfield

HD3 3EA

United Kingdom

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Description

Job Title: Health Care Assistant

Reports to: Senior Practice Nurse

Responsible to: Practice Manager

Works closely with: Practice Nurses, Doctors, Acute Care Team, Receptionists,

Administration Staff

Job Outline

• To provide support to the practice nursing team
• To prepare own consulting room for effective consultation
• To provide care to patients according to and by following practice approved protocols
• To adhere to health and safety and infection control requirements

Main Duties (according to training provided)

• To work alongside clinicians in the provision of patient care
• Undertake and record the following tasks:

Measurement of height, weight and bmi

24 hour blood pressure & 24 hour ECG application

Capillary blood testing

Urinalysis

Measurement of blood pressure

ECG recording

Venepuncture

Diabetic screening

Diabetic foot check

Assist in Dressing Clinics

Health Checks

Health promotion advice as appropriate

Restock consulting room

Further skills with experience

• Recognise changes in patients recordings and report appropriately
• Enable patients to access the appropriate professionals in the practice team
• Appreciate the principles of healthy living and provide dietary advice
• Provide relevant health promotion literature
• Follow infection control standards
• Instruct patients in appropriate techniques/tasks after appropriate training.
• To perform other clinical tasks as trained and agreed to meet the needs of the practice
• To engage in audit, and invite patients for necessary investigations/checks.
• Invite patients for screening/other follow up appointments
• Other tasks the Senior Practice Nurse requests with appropriate training/instruction

Responsibility

The job holder must work as part of a team, have the ability to organise and prioritize own workload on a day to day basis and observe strict rules about patient confidentiality at all times. The job holder must know when to seek direction from the Practice Nurse, Doctor, or Practice Manager.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths,
• Qualification in Health and Social Care or a KaSPAC or STEPS certificate

Desirable

• Experience in Ophthalmology,
• Previous experience in Primary Care,
• A Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bethesda Medical Centre

Address

Palm Bay Avenue

Cliftonville

Margate

Kent

CT9 3NR

United Kingdom

Employer's website

https://www.Bethesdamc.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Meet and greet patients and other visitors to the surgery
• Make appointments, using triage methods to ascertain patients' needs.
• Take general enquiries and telephone messages and ensure they are actioned or passed to the appropriate recipient.
• Undertake a variety of clerical duties, as required.
• Maintain good communications with team members and outside agencies.
• Undertake mandatory training in line with the requirememts of the role and practice.
• Have a flexible approach to cover other members of staff.

Person Specification

Qualifications

Essential

• Good standard of general education.
• Clear legible writing.
• Computer literacy - however, full training will be provided.
• Confident telephone manner.
• Understanding of confidentiality issues.
• Flexible attitude to availability.
• Working with others as part of a team.
• Calm disposition in times of crisis.

Desirable

• Experience of SystmOne.
• NHS background.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Severnbank Surgery

Address

Severnbank Surgery

Tutnalls Street

Lydney

Gloucestershire

GL15 5PF

United Kingdom

Employer's website

https://www.severnbanksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Skills

Essential

• Good knowledge of hospital pharmacy
• Good verbal/ written communication skills
• Decision making skills

Desirable

• Organisational ability

Experience

Essential

• Hospital pharmacy experience
• Supervisory experience
• Directorate experience

Desirable

• Haematology pharmacy experience
• Management experience

Qualifications

Essential

• GPhC
• MRPharmS
• Diploma or equivalent
• Independent prescriber

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Please review the Job Description and Person Specification attached in the supporting documents section.

Person Specification

General Requirements

Essential

• Please review the Job Description and Person Specification attached in the supporting documents section.

Desirable

• Please review the Job Description and Person Specification attached in the supporting documents section.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Leeds Community Healthcare NHS Trust

Address

Wharfedale Hospital, Newall Car Road

Otley

LS21 2LY

United Kingdom

Employer's website

https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/ (Opens in a new tab)

Job description

Job responsibilities

"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%

• Be responsible for setting up and preparing packs for positive assessment clinics on both the Bowel Cancer Screening System (BCSS) and local systems (eCARE/ CareFlow).
• Schedule assessment clinics across all sites. Respond to fluctuations in demand.
• Prepare packs for Endoscopy booking patients and providing the details to Endoscopy in a timely manner. Physically taking and/ or scanning the packs to the unit.
• Play a key role in co-ordinating patient appointments (including on the BCSS), ensuring referral pathways are adhered to.
• To update and maintain patient notes.
• Ensure datasets are complete and patients are followed up in a timely manner, flagging up any queries/ concerns with relevant staff members.
• Check the BCSS regularly through the day for new appointments to action and batch letters /patient questionnaires to be printed and posted.
• Be responsible for BCSP surveillance/ further procedures, liaising and booking appointments with patients across the county.
• Ensure the completion of patient pathways by arranging further procedures/ follow ups, as required, following patients through to discharge.
• To organise, co-ordinate, attend and minute all BCSP meetings- both internal and external.
• To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/ documents.

Please refer to the Job Description for further details.

Person Specification

Qualifications and knowledge

Essential

• Minimum of 2 GCSE (or equivalent) at pass level including English and Maths.
• Foundation degree or equivalent experience
• Comprehensive keyboard and computer skills.
• Excellent excel, word and Power Point skills.
• Knowledge of hospital databases (CareFlow/eCARE).
• High standard of written English.

Desirable

• Knowledge of Bowel Cancer Screening System (BCSS).

Experience

Essential

• Previous clerical/ office experience
• Customer service experience.
• Experience in undertaking a range of secretarial duties.
• Ability to present high quality, well- presented letters/ documents for approval/ amendment.

Desirable

• Experience of working in a similar admin based, health care environment.
• Familiar with Endoscopy terminology.
• Knowledge of the Bowel Cancer Screening Programme
• Health promotion experience.
• Organizing, attending and taking minutes/ notes at meetings.

Skills

Essential

• Excellent interpersonal skills.
• Excellent verbal and written skills.
• Ability to prioritise own workload, work to tight timescales and deal with interruptions.
• Ability to demonstrate initiative.
• Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
• Demonstrate a positive approach towards change.
• Evidence of strong team work.
• Approachable and courteous manner.
• Attention to detail
• Punctual and reliable

Personal and people development

Essential

• Flexibility/ adaptability to be able to work according to the needs of the service.
• Attend training as necessary to the role.
• Self motivation.

Communication

Essential

• Confidence in dealing with members of the public, nursing and medical staff (mostly telephone).
• Confidence to guide patients through the screening pathway and explaining the process/ how to prepare for procedures.
• An excellent telephone manner.
• Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
• Excellent communication skills, both written and oral.

Specific requirements

Essential

• Able to perform the duties of the post with reasonable aids and adaptations
• Ability to spend prolonged periods using a computer.
• Travel between sites (on occasion).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Bowel Screening Programme (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

This role does not meet the UK Immigration Policy eligibility criteria and therefore we are unable to provide Skilled Worker visa sponsorship. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• Good standard of general education
• Care Certificate or working towards, this must be completed within first 3 months of employment
• Pass in GSCE's in Maths and English (4/C or above) or equivalent
• NVQ Level 2 in direct care/customer services or equivalent experience

Desirable

• Successful completion of the Be AWARE to care course (or equivalent)

Further Information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.

Knowledge and Skills

Essential

• Demonstrates good insight into roles and responsibilities of the post
• Able to demonstrate an understanding of principles of effective customer care
• Demonstrates an understanding of the importance of quality care
• Good verbal and non-verbal communication skills; especially with people with varying levels of understanding
• Demonstrates good literacy and written skills
• Able to present factual information and refer to questions to others where appropriate
• Able to deal with sensitive issues with tact and diplomacy
• Basic IT skills e.g use of e-mails

Experience

Essential

• Experience of working in a fast-paced environment
• Experience of time management

Desirable

• Previous experience within healthcare / care setting
• Competence in the recording of clinical sign observations

Specific Job Requirement

Essential

• Team player
• Self-motivated
• Willing to learn new skills
• Caring and compassionate attitude
• Reliable and trustworthy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL

United Kingdom

Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Qualifications/Education

Essential

• Basic Numeracy

Desirable

• NVQ in cleaning or equivalent
• Basic Health & Safety Certificate

Experience

Essential

• Previous Cleaning experience

Desirable

• Previous experience of a hospital setting
• Experience of using cleaning chemicals

Skills

Essential

• Good communication skills

Desirable

• Ability to transport self between DCHS sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Ilkeston Community Hospital

Heanor Rd

Ilkeston

DE7 8LN

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• NVQ Level 3 in Healthcare or a Level 3 Senior Healthcare Support Worker Apprenticeship - or equivalent experience
• Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)
• Care Certificate

Knowledge, Training & Experience

Essential

• Experience of working as a Care Support Worker or equivalent in a surgical care setting
• Experience of working within a team

Desirable

• Demonstrates an interest or previous experience in supporting other health care staff and learners
• Commitment to undertaking continuous professional development (CPD)
• Experience of working as a Care Support Worker or equivalent in an orthopaedic care setting

Skills & Abilities

Essential

• Good communication (written and verbal skills)
• Basic IT skills
• Good organisational skills

Clinical Skills

Essential

• Venipuncture and cannulation skills
• Physiological observations skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Ward 14 Fairfield General Hospital

Rochdale Old Road

Bury

BL9 7TD

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

PROPOSED WEEKLY TIMETABLE OF PROGRAMMED DUTIES (i.e. regular scheduled NHS activities).

The duties described are provisional and will be the subject of annual review and will form a composite part of the JOB PLAN (page 7 on JD) which will be agreed between the post holder and the Chief Executive or a nominated deputy.The job will entail management of gastroenterology patients at University Hospital Llandough with educational opportunity in Upper GI Disease and support offered for CESR.

Provisional Job Plan (Subject to change):Training lists: 1.5

Service lists: 2

Outpatient clinic: 2 (1 Upper GI, 1 Capsule Sponge)

Admin/referrals: 1

Audit/referrals: 0.5 MDT/referrals: 0.5

RFA observation/training/referrals: 1

SPA/Support for CESR: 1.5

You will be able to find a full Job description and Person Specification attached within the supporting documents

Person Specification

Qualifications

Essential

• MBBS or recognised equivalent
• Full GMC Registration with License to Practice
• MRCP or recognised equivalent

Desirable

• Academic excellence (prizes, merits, distinctions)

Experience

Essential

• Four years full-time postgraduate training (or part-time equivalent), at least two of which will be in a specialty training programme in a relevant specialty or as a fixed term specialty trainee in a relevant specialty or equivalent experience/competencies

Desirable

• Assessment of emergencies

Skills, Knowledge & Ability

Essential

• Commitment to team approach and multi-disciplinary working
• Counselling and communication skills
• Understanding of clinical risk management and clinical governance
• Up to date with current practices in Respiratory Medicine
• Ability to take independent clinical decisions when necessary and to seek advice from seniors as appropriate

Desirable

• Computing skills
• Audit
• Research interests relevant to specialty
• Teaching

Personal qualities

Essential

• Demonstrable skills in written and spoken English adequate to enable effective communication about medical topics with patients and colleagues
• Evidence of ability to work both in a team and alone
• Flexible approach
• Motivated and efficient
• Commitment to working as part of a multidisciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

PROPOSED WEEKLY TIMETABLE OF PROGRAMMED DUTIES (i.e. regular scheduled NHS activities).

The duties described are provisional and will be the subject of annual review and will form a composite part of the JOB PLAN (page 7 on JD) which will be agreed between the post holder and the Chief Executive or a nominated deputy.The job will entail management of gastroenterology patients at University Hospital Llandough with educational opportunity in Upper GI Disease and support offered for CESR.

Provisional Job Plan (Subject to change):Training lists: 1.5

Service lists: 2

Outpatient clinic: 2 (1 Upper GI, 1 Capsule Sponge)

Admin/referrals: 1

Audit/referrals: 0.5 MDT/referrals: 0.5

RFA observation/training/referrals: 1

SPA/Support for CESR: 1.5

You will be able to find a full Job description and Person Specification attached within the supporting documents

Person Specification

Qualifications

Essential

• MBBS or recognised equivalent
• Full GMC Registration with License to Practice
• MRCP or recognised equivalent

Desirable

• Academic excellence (prizes, merits, distinctions)

Experience

Essential

• Four years full-time postgraduate training (or part-time equivalent), at least two of which will be in a specialty training programme in a relevant specialty or as a fixed term specialty trainee in a relevant specialty or equivalent experience/competencies

Desirable

• Assessment of emergencies

Skills, Knowledge & Ability

Essential

• Commitment to team approach and multi-disciplinary working
• Counselling and communication skills
• Understanding of clinical risk management and clinical governance
• Up to date with current practices in Respiratory Medicine
• Ability to take independent clinical decisions when necessary and to seek advice from seniors as appropriate

Desirable

• Computing skills
• Audit
• Research interests relevant to specialty
• Teaching

Personal qualities

Essential

• Demonstrable skills in written and spoken English adequate to enable effective communication about medical topics with patients and colleagues
• Evidence of ability to work both in a team and alone
• Flexible approach
• Motivated and efficient
• Commitment to working as part of a multidisciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

University Hospital of Wales

Heath Park

Cardiff

CF14 4XW

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• Registered Nurse (Nursing and Midwifery Council NMC)
• Understanding of NMC Code, safeguarding and consent; working knowledge of NHS values and standards

Desirable

• Post-registration course relevant to clinical area

Knowledge & Skills

Essential

• Able to assess, plan, implement and evaluate patient care; effective documentation skills
• Excellent verbal and written communication; ability to build therapeutic relationships
• Ability to work within a team and take delegated responsibility, understanding of professional boundaries
• Able to prioritise and manage time effectively in a busy clinical setting
• Confident in using electronic patient records and digital systems
• Compassionate, reliable, committed to personcentred care; demonstrates resilience and emotional maturity

Desirable

• Proficient in clinical procedures relevant to the area (e.g., IV administration, catheterisation)
• Experience liaising with families and multiagency professionals
• Knowledge of local and national healthcare initiatives
• Evidence of continuous professional development

Experience

Essential

• Evidence of recent acute or relevant clinical experience (including student placements)

Desirable

• Previous experience mentoring students or supervising junior staff
• Experience of taking charge or leading a shift
• Experience contributing to service improvement or change
• Experience using audit or reporting tools

Further Information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question

Other Role Requirements

Essential

• Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL

United Kingdom

Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• Registered Nurse (Nursing and Midwifery Council NMC)
• Understanding of NMC Code, safeguarding and consent; working knowledge of NHS values and standards

Desirable

• Post-registration course relevant to clinical area

Knowledge & Skills

Essential

• Able to assess, plan, implement and evaluate patient care; effective documentation skills
• Excellent verbal and written communication; ability to build therapeutic relationships
• Ability to work within a team and take delegated responsibility, understanding of professional boundaries
• Able to prioritise and manage time effectively in a busy clinical setting
• Confident in using electronic patient records and digital systems
• Compassionate, reliable, committed to personcentred care; demonstrates resilience and emotional maturity

Desirable

• Proficient in clinical procedures relevant to the area (e.g., IV administration, catheterisation)
• Experience liaising with families and multiagency professionals
• Knowledge of local and national healthcare initiatives
• Evidence of continuous professional development

Experience

Essential

• Evidence of recent acute or relevant clinical experience (including student placements)

Desirable

• Previous experience mentoring students or supervising junior staff
• Experience of taking charge or leading a shift
• Experience contributing to service improvement or change
• Experience using audit or reporting tools

Further Information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question

Other Role Requirements

Essential

• Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL

United Kingdom

Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Salaried GP will provide highquality, patientcentred primary care within a GP Practice. Working closely with the Lead GP and small multidisciplinary team, the postholder will deliver clinical care, undertake clinical administration, contribute to quality improvement, and support the safe and effective running of the practice.

Given the nature of the practice, the role requires flexibility, autonomy and a willingness to support a broad range of practice functions, including home visits, clinical workflow tasks, long-term condition management, and involvement in local primary care networks.

Person Specification

Qualifications

Essential

• 1. GMC registered medical practitioner
• 2. Inclusion on the NHS performers list
• 3. MRCGP or equivalent
• 4. Evidence of ongoing CPD

Experience

Essential

• 1. Experience in UK general practice
• 2. Experience working independently and managing complex caseloads

Desirable

• Familiarity with the demands of small practice or similar environments

Skills

Essential

• 1. Excellent clinical decision making
• 2. Strong communication and patient engagement skills
• 3. Ability to manage risk safely in a primary care setting
• 4. Competent with clinical IT systems (EMIS or willingness to learn)

Attributes

Essential

• 1. Approachable, compassionate and patient centred
• 2. Flexible and adaptable
• 3. Ability to work independently and as part of a small team
• 4. Commitment to quality improvement and high clinical standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hilltop Medical Practice

Address

Hillside Primary Care Centre

London

NW10 8RY

United Kingdom

Employer's website

https://www.thehilltopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Salaried GP will provide highquality, patientcentred primary care within a GP Practice. Working closely with the Lead GP and small multidisciplinary team, the postholder will deliver clinical care, undertake clinical administration, contribute to quality improvement, and support the safe and effective running of the practice.

Given the nature of the practice, the role requires flexibility, autonomy and a willingness to support a broad range of practice functions, including home visits, clinical workflow tasks, long-term condition management, and involvement in local primary care networks.

Person Specification

Qualifications

Essential

• 1. GMC registered medical practitioner
• 2. Inclusion on the NHS performers list
• 3. MRCGP or equivalent
• 4. Evidence of ongoing CPD

Experience

Essential

• 1. Experience in UK general practice
• 2. Experience working independently and managing complex caseloads

Desirable

• Familiarity with the demands of small practice or similar environments

Skills

Essential

• 1. Excellent clinical decision making
• 2. Strong communication and patient engagement skills
• 3. Ability to manage risk safely in a primary care setting
• 4. Competent with clinical IT systems (EMIS or willingness to learn)

Attributes

Essential

• 1. Approachable, compassionate and patient centred
• 2. Flexible and adaptable
• 3. Ability to work independently and as part of a small team
• 4. Commitment to quality improvement and high clinical standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hilltop Medical Practice

Address

Hillside Primary Care Centre

London

NW10 8RY

United Kingdom

Employer's website

https://www.thehilltopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide a professional, welcoming and efficient front of house reception and administrative service at Hilltop Medical Practice. As the first point of contact for patients, the post holder will play a key role in managing patient enquiries, coordinating access to appointments, and ensuring the smooth day to day operation of the practice.

The role requires the ability to work calmly in a busy environment, communicate effectively with a wide range of patients, handle complaints and difficult situations appropriately, and maintain high standards of confidentiality and professionalism at all times.

Person Specification

Skills & Knowledge

Essential

• Strong communication and interpersonal skills.
• Ability to remain calm, professional and courteous under pressure.
• Computer literate, with the ability to use email, appointment systems and basic data entry accurately.
• Good organisational skills and attention to detail.
• Ability to prioritise tasks in a fast paced environment.

Experience

Essential

• Experience working in a busy environment (not necessarily healthcare).
• Previous experience in retail, hospitality, reception, call centre or another customer facing role.
• Experience dealing with complaints, difficult customers or challenging situations.
• Experience handling face to face and telephone enquiries.

Desirable

• Previous experience working in a GP surgery or healthcare environment.
• Experience using clinical or administrative systems (e.g. EMIS, Docman).
• Experience in a high volume telephone role.

Attributes

Essential

• Mature, calm and professional approach.
• Reliable, punctual and dependable.
• Friendly, approachable and patient focused.
• Able to maintain confidentiality and professional boundaries.
• Flexible and adaptable to changing workloads and service needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hilltop Medical Practice

Address

Hillside Primary Care Centre

London

NW10 8RY

United Kingdom

Employer's website

https://www.thehilltopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide a professional, welcoming and efficient front of house reception and administrative service at Hilltop Medical Practice. As the first point of contact for patients, the post holder will play a key role in managing patient enquiries, coordinating access to appointments, and ensuring the smooth day to day operation of the practice.

The role requires the ability to work calmly in a busy environment, communicate effectively with a wide range of patients, handle complaints and difficult situations appropriately, and maintain high standards of confidentiality and professionalism at all times.

Person Specification

Skills & Knowledge

Essential

• Strong communication and interpersonal skills.
• Ability to remain calm, professional and courteous under pressure.
• Computer literate, with the ability to use email, appointment systems and basic data entry accurately.
• Good organisational skills and attention to detail.
• Ability to prioritise tasks in a fast paced environment.

Experience

Essential

• Experience working in a busy environment (not necessarily healthcare).
• Previous experience in retail, hospitality, reception, call centre or another customer facing role.
• Experience dealing with complaints, difficult customers or challenging situations.
• Experience handling face to face and telephone enquiries.

Desirable

• Previous experience working in a GP surgery or healthcare environment.
• Experience using clinical or administrative systems (e.g. EMIS, Docman).
• Experience in a high volume telephone role.

Attributes

Essential

• Mature, calm and professional approach.
• Reliable, punctual and dependable.
• Friendly, approachable and patient focused.
• Able to maintain confidentiality and professional boundaries.
• Flexible and adaptable to changing workloads and service needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hilltop Medical Practice

Address

Hillside Primary Care Centre

London

NW10 8RY

United Kingdom

Employer's website

https://www.thehilltopmedicalpractice.co.uk/ (Opens in a new tab)