Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read theCandidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

We recruit people based on their valuesand qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [email protected]

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

Person Specification

Skills

Essential

• Word processing skills at RSA2 as standard or equivalent. Tested.
• Using the following skills Active Listening. Non-Verbal Communication, Asking Questions. Being Clear and Succinct. Clarifying and Summarising.
• Using the following skills Collaboration with team members, consistently meeting deadlines. Constant communication with employees and clients. Problem solving

Experience

Essential

• Experience of the whole Microsoft office package and its uses.
• Experience of being a part of a team that work to deliver highest level of documentation that can be provided to patients and professionals within the scope of the service.
• One year's substantive experience in an administrative post.

Values

Desirable

• Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
• Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
• Tell us about a time when you showed someone kindness or understanding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

Admin Forensic Newsam

Leeds

LS14 6UH

United Kingdom

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description and person specification attached to this job advert for more information

Person Specification

Qualifications

Essential

• Be a Registered General Nurse
• Degree in Nursing Studies
• Professional postgraduate qualification in nursing
• Relevant post registered qualifications
• Mentorship qualification

Desirable

• A33 Nurse Practitioner

Knowledge

Essential

• Supervision model
• Knowledge of community nursing
• Knowledge of long term conditions agenda
• Knowledge of end of life care agenda
• Evidence based practice
• Knowledge of the Care Act 2014
• Evidence of professional development

Desirable

• Awareness of local initiatives
• Knowledge of working with different agencies including social care, voluntary and the third sector

Experience

Essential

• Significant demonstrable and recent experience in community nursing
• Demonstrate competency in a wide range of nursing skills
• Mentorship
• Experience of supervising staff
• Experience of managing a team
• IT skills
• Presentation skills and experience
• Experience of budget management

Desirable

• Active involvement in project work
• Basic health and safety awareness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City Health Care Partnership CIC

Address

Bransholme Health Centre

Hull

HU74DW

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

• Provide assessment, treatment, screening, health education services and advice, working in accordance with the NMC Code of Conduct;
• Provide nursing treatments to patients independently or in participation with nurse colleagues and General Practitioners with reference to agreed protocols and guidelines;
• Provide general and specific health screenings to the patients with referral to General Practitioners or other health professionals as necessary.

Person Specification

Experience

Essential

• Experience of working in Primary Care

Desirable

• Experience of working in a GP Practice
• Experience of working with SystmOne

Qualifications

Essential

• RGN

Desirable

• Qualified in Chronic Disease Management
• Qualified in cervical cytology
• Qualified to perform ear syringing
• Qualified to perform immunisations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

New Southgate Surgery

Address

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ

United Kingdom

Employer's website

https://www.newsouthgatesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description and person specification attached to this job for more information.

Person Specification

Qualifications

Essential

• Degree in Nursing Studies
• First level Registered Nurse or working towards final assessment to achieve first level registration

Desirable

• Post-registration qualifications
• Mentorship qualification

Knowledge

Essential

• Demonstrate an understanding of the role of a community nurse
• Knowledge of legislation impacting on service delivery
• Knowledge of the modernisation agenda
• Demonstrate an understanding of evidence based practice
• Knowledge of local initiatives
• Demonstrate an understanding of the MDT
• Basic IT skills
• Knowledge and skills in the assessment process

Desirable

• Able to mentor students
• Evidence of professional development
• Have a working knowledge and understanding of First Visit Criteria

Experience

Essential

• Basic health and safety awareness
• Experience of working within a healthcare setting
• Experience of working with families and carers
• Experience of working in a team
• Experience of working with computerised recording systems

Desirable

• Experience of multi-agency working
• Experience of working within a community setting
• To have recently worked within a nursing capacity
• To be able to provide education to patients, carers, staff and other health care professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City Health Care Partnership CIC

Address

Bransholme Health Centre

49 Goodhart Rd

Hull

HU7 4DW

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description and person specification attached to this job for more information.

Person Specification

Qualifications

Essential

• Degree in Nursing Studies / First level Registered Nurse or working towards final assessment to achieve first level registration

Desirable

• Post-registration qualifications
• Mentorship qualification

Knowledge

Essential

• Demonstrate an understanding of the role of a community nurse
• Knowledge of legislation impacting on service delivery
• Knowledge of the modernisation agenda
• Demonstrate an understanding of evidence based practice
• Knowledge of local initiatives
• Demonstrate an understanding of the MDT
• Basic IT skills
• Knowledge and skills in the assessment process

Desirable

• Able to mentor students
• Evidence of professional development
• Have a working knowledge and understanding of First Visit Criteria

Experience

Essential

• Basic health and safety awareness
• Experience of working within a healthcare setting
• Experience of working with families and carers
• Experience of working in a team
• Experience of working with computerised recording systems

Desirable

• Experience of multi-agency working
• Experience of working within a community setting
• To have recently worked within a nursing capacity
• To be able to provide education to patients, carers, staff and other health care professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City Health Care Partnership CIC

Address

Health House

Grange Park Lane

Willerby

HU10 6DT

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working multi-professionally, completing assessments and interventions, whilst ensuring the delivery of high quality intervention to patients within their own homes and other community settings. A person who is an excellent communicator with a flexible approach, and has existing, or an eagerness to establish, links with Health and Social care partners and a passion for 'trusted assessor' principles, will be at an advantage when working in this team. You will have opportunities to support junior staff and students, as well as drive and lead in service development projects and quality patient care.

We run an excellent Inspire leadership training programme for all staff with line management responsibility, alongside other opportunities to develop your career.

HCPC/NMC registrations are a requirement for registered staff roles.The post holder will be expected to work shifts as required over 7 days (8am 8pm)

Person Specification

Qualifications/Training

Essential

• Degree or equivalent in Physiotherapy
• Current Health and Care Professions Council registration.
• Extensive evidence of relevant post registration training and CPD.

Experience

Essential

• Evidence of working in/with the wider Multi-Disciplinary team
• Relevant rehabilitation experience for a variety of people in a community setting.
• Proven Supervisory skills. Ability to plan and delegate daily workload
• Ability to demonstrate and share knowledge and application of up to date evidence based clinical

Desirable

• Experience of working with other agencies.

Skills/Knowledge

Essential

• Knowledge of a range of appropriate assessment and treatment approaches for the client group.
• Demonstrates a problem solving approach.
• IT skills in Microsoft, PowerPoint, Excel and Outlook.
• Understanding of the principles of Clinical Governance.
• Knowledge and application of clinical effectiveness and evidence based practice. Understanding and application of the CSP code of Professional Conduct.
• Knowledge and application of Health and Safety issues and their relevance in the Community.
• Ability to administer and interpret standardise assessments/outcome measures.
• Ability to act as mentor/supervisor to junior staff and students on placement.
• Awareness of legislation related to Safeguarding Vulnerable adults. Knowledge and awareness of current government and initiative drivers.
• Ability to safely handle patients and equipment and to work in a range of positions

Personal Qualities

Essential

• Demonstrates clear and effective verbal and communicative skills
• Demonstrates ability to generate written communications which are concise, accurate, and legible
• Demonstrates awareness of and sensitivity to the needs of individuals from diverse social and cultural groups
• Able to work independently and delegate work to others appropriately
• Ability to develop and teach ongoing in-service training programmes to junior members of staff/students
• Ability to identify and action health promotion
• Able to demonstrate knowledge and apply standard setting/clinical audit and its relationship to research
• Ability to reflect and critically appraise own performance
• Flexible working approach to changing circumstances
• Organised approach to CPD

Other Job Requirements

Essential

• Car driver
• Willing to work flexible hours including weekends and Bank Holidays as part of a rota.
• Ability to work across various sites in Birmingham

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience
• RSA 2 or equivalent experience in typing or word processing.
• Level 3 NVQ in Business Administration or equivalent administrative experience.

Experience

Essential

• Previous administrative experience.
• Previous experience of working with the general public.
• Experience of working with a wide range of professionals

Skills/Knowledge

Essential

• Excellent communication and organisational skills
• Excellent keyboard skills
• Evidence of extensive use of computer programmes; Outlook, Microsoft Office, Excel
• Ability to work as a member of a team.
• Ability to use own initiative and prioritise workload in a methodical approach to work.
• Outstanding Customer Service Skills
• Ability to suggest and implement new procedures.
• Ability to follow tasks through to completion.
• Ability to work under pressure.

Desirable

• Knowledge of information systems i.e. PAS, RiO

Other job requirements

Essential

• Ability to travel between clinics to cover when required.

Personal Qualities

Essential

• Able to work on own initiative and be self-motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

5 Mill Pool Way

Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for the main responsibilities associated to the role.

Person Specification

Qualifications

Essential

• NVQ Level 3 in Health and Social Care or equivalent level of experience in Health and/or Social Care
• Medication administration training or willing to undertake this as part of the induction period
• Care Certificate or willingness to complete this within a 6 month induction period

Knowledge

Essential

• Experience of working in a health and/ or care environment
• Experience of prioritising own work load
• Good understanding of basic IT skills

Desirable

• Knowledge and experience of administering medication

Skills

Essential

• Effective interpersonal skills to work one-to-one with patients
• Ability to communicate with healthcare professionals and patients
• Ability to deal with potentially challenging and distressed people
• Effective verbal and non-verbal communication skills in dealing with face-to-face contact
• Good telephone manner and communication skills
• Ability to work within a team and independently
• Able to plan own time effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

Orchard Health Centre

Hull

HU6 9BX

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Priory Hospital Chelmsford is looking to recruit a Family Therapist to join the team. This is a part-time/ 30 Hours role.

This is a part-time position (30 hours per week), with a pro rata salary of £32,000£42,400 per annum, depending on experience.

Situated within three acres of landscaped grounds, Priory Hospital Chelmsford is an independent hospital that specialises in the treatment and management of adults and adolescents with a range of mental health problems. There is a highly experienced team of mental health professionals and support staff, which include consultant psychiatrists, psychologists, nurses and therapists.

The hospital offers calming and recovery focused residential treatment for up to 60 service users, as well as day care and outpatient services, including separate facilities for young people.

Person Specification

Requirements

Essential

• The successful candidate will hold a recognised qualification in Family Therapy, including completion of a four-year Masters-level training programme, and have full and active membership of relevant professional bodies such as the Association for Family Therapy (AFT) and UK Council for Psychotherapy (UKCP). They will have a strong foundation in psychological theories and family systems therapy, with the ability to apply a range of therapeutic models effectively. Demonstrable experience working with children, adolescents, and families within clinical, community, or mental health settings, ideally CAMHS, is essential. The successful candidate will also have excellent communication and interpersonal skills, with the ability to build rapport, establish trust, and manage complex and sensitive family dynamics. They will have proven experience assessing, formulating, and delivering tailored interventions that consider diverse family structures, cultural backgrounds, and individual needs, as well as experience working collaboratively within multidisciplinary teams to contribute to holistic and integrated care planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Priory Healthcare

Address

Stump Lane

Springfield

Essex

CM1 7SJ

United Kingdom

Employer's website

https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

• Experience of working with professionals from other disciplines
• Experience of working as a member of a team but also able to work autonomously
• Experience of working in a health or social care setting
• Be able to demonstrate good leadership qualities

Desirable

• oCommunity Experience

Qualifications

Essential

• oEvidence of recent CPD
• oEvidence of a good standard of Literacy /English language skills

Desirable

• oEvidence of ability undertake phlebotomy practice

Knowledge

Essential

• Good observational and reporting skills
• Good interpersonal skills
• Highly motivated
• Able to provide high standards of care
• Ability to manage stressful situations

Desirable

• oKnowledge of SystmOne
• oAware of issues in community and health care

Skills

Essential

• IT literate e.g. Word processing, internet and e-mail use
• Car driver with valid UK and have access to a car for work purposes
• Able to demonstrate excellent communication skills, both verbal and written
• Professional attitude and appearance
• Ability to work flexible hours to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich

Ipswich

IP4 5PD

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

• Previous office based admin/reception work
• Demonstrates ability to work with the general public
• Demonstrates ability to work well as part of the team
• Demonstrates ability to use microsoft office

Desirable

• Previous NHS experience
• Experience of using systemone

Qualifications

Essential

• GCSE Grade C/5 in English and Maths

Desirable

• NVQ in administration or equivalent

Knowledge

Essential

• Demonstrates understanding of confidentiality

Personal skills

Essential

• Demonstrates excellent communication skills
• Demonstrates good attention to detail
• Demonstrates empathy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Stowlodge

Chilton Way

Stowmarket

IP14 1SZ

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for a committed and compassionate individual with extensive clinical high-risk knowledge, and leadership experience to work in hospital based MDT within Nottinghamshire.

Working collaboratively with the Team Leads and Podiatry Service Manager, you will be required to cohesively support and direct a team of hospital based podiatrists to manage both diabetic, high-risk patient caseload.

Full job details are included in the specific job description. The main responsibilities include -

To cover 15 hours clinical duties within hospital based service and 7.5 hours within a community setting

Take clinical responsibility for caseload management and treatment of complex high-risk cases

Take clinical responsibility for the work undertaken by the podiatry staff working within the MDT and work alongside the diabetic consultant and other health professionals within the diabetes team.

To be able to work autonomously and to be responsible for the assessment, diagnosis, care planning, management and evaluation of podiatric interventions, and know when to refer on appropriately.

To participate in the support of placements for podiatry, AHP and other health professions students

To supervise and mentor podiatrists to complete and maintain competency level.

To be actively involved in the provision of foot health education and advice to staff, patients, relatives and carers and to participate in foot health training where appropriate.

To follow departmental and trust policies and procedures and guidelines, but also have the discretion to make own clinical diagnosis and decisions within professional guidelines.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Person Specification

Qualifications

Essential

• BSc in Podiatry or equivalent.
• POM-A Local Anaesthesia Certificate.
• POM-S Sale and Supply Certificate.
• Registered with the Health and Care Professions Council (HCPC).
• Evidence of Continued Professional Development.
• Post graduate qualification in diabetes and the foot.

Desirable

• Post graduate qualification e.g., MSc, or equivalent experience.
• Independent prescribing annotation.
• PGEC or equivalent teaching qualification.

Experience

Essential

• Appropriate post-graduate experience of working in podiatry providing diabetes and high-risk related foot assessment and management and complex wound care.
• Evidence of clinical development following qualification.
• Demonstrate a broad spectrum of clinical experience.
• Experience of supervising/mentoring staff and clinical placement students.
• Post graduate experience of working within an acute multi-disciplinary diabetes team.
• Experience of audit and report writing.
• Significant Post graduate NHS experience.

Desirable

• Teaching/presenting experience.
• Change management experience.
• Able to be constructively critical with experience of research/project work.
• Experience of publishing in journals.
• Previous experience of leading a team and service planning.
• Working in an existing Foot Protection Team.

Knowledge

Essential

• Advanced knowledge in the podiatric care of following areas: diabetes, wound care, vascular.
• Able to devise, implement, and co-ordinate highly specialised treatment regimes.
• Excellent theoretical and practical knowledge of podiatry relevant to role.

Desirable

• Advanced knowledge of Podiatric dermatology and biomechanics.
• Must be able to demonstrate a clear understanding of care Trust values and be able to articulate in practice.
• Aware of wider NHS issues and challenges.

Skills

Essential

• Able to communicate potentially highly sensitive information to at risk patients where there may be communication barriers using negotiating and counselling skills.
• Advanced clinical skills to support the assessment of complex foot pathology.
• Ability to work independently as well as part of a team.
• Problem resolution and flexibility to respond to new challenges.
• Ability to work under pressure an an innovative individual with the skills and abilities to develop this new post.
• Computer literate in MS Office applications.
• A resourceful individual, with the ability to work under pressure within a changing environment prioritizing workload according to patient and service needs.
• Possess supervisor organisational skills with the ability and confidence to communicate effectively at all levels.
• Ability to prioritise workload and time manage.
• Excellent interpersonal and communication skills.

Desirable

• Aptitude for clinical reasoning and possession of analytical skills and ability to think laterally.
• Excellent presentation skills.
• Excellent clinical leadership skills.
• Networking skills.

Contractual Requirements

Essential

• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Values and Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Physical Requirements

Essential

• Has the ability to perform the full range of duties.
• The post holder will be required to undertake duties which may lead to exposure to hazards including body fluids, blood, infectious material and dangerous chemicals and occasional exposure to verbal aggression and/or abusive behaviour.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Sherwood Forest Hospital

Sutton in Ashfield

NG17 4JL

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Department: Care Directorate

Location: St Catherines Hospice

Responsible to: Sister/Charge Nurse

Salary: £35,779 per annum

Please note: As we are currently consulting on future ways of working, some role details may be subject to change following the consultation process. Job Summary

The post holder will provide individualised specialist palliative and end of life care to adults with life limiting conditions and support their families within the Care Directorate. Care will be delivered in line with the NMC Code, hospice policies and St Catherines Hospice values of care, compassion and commitment. As the Care Directorate provides services across a 24/7 model, including the Inpatient Unit and community services, a flexible approach is essential. The post holder may be rostered to act as Nurse in Charge, leading the safe and effective coordination of the shift within agreed protocols and escalating to the senior clinical team or on-call manager where required. This role will contribute to teaching, supervision, mentoring, quality improvement and research activity within one of the few University Hospices in the country.

Role boundary and leadership expectation

The post holder may coordinate the shift and act as Nurse in Charge when rostered.

The post holder remains professionally accountable for their own practice and for delegated activity undertaken during the shift.

Guide and support the team of Nursing Assistants and Nurse Associate

Main Duties and responsibilities

Duties include:

1. Clinical Care

Assess, plan, implement, evaluate and review patient centred care using a holistic approach that considers physical, psychological, social, spiritual and emotional needs.

Deliver safe, compassionate and evidence-based specialist palliative and end of life care in accordance with hospice policies, procedures and professional standards.

Identify changes or concerns in a patients condition and discuss these promptly with colleagues, the on-call medical team, Team Leader or senior clinical team as appropriate.

Check and administer prescribed medication in line with hospice medicines management policies, procedures and protocols.

Maintain accurate, timely and professional patient records in line with data protection requirements, NMC guidance and hospice documentation standards.

Promote patient choice, dignity, comfort, privacy and individualised care at all times.

Support patients, families and carers with sensitivity, including during deterioration, dying, care after death and bereavement-related conversations.

Comply with registration requirements of the NMC and maintain professional revalidation requirements.

2. Nurse in Charge and Shift Coordination

Act as Nurse in Charge when rostered, leading the safe and effective running of the shift for that day.

Allocate work according to patient acuity, dependency, risk, staff competence and available resources.

Guide and support Nursing Assistants and other colleagues on shift, fostering strong teamwork and consistently high standards of patient care.

Maintain oversight of admissions, transfers, discharges, bed flow and changing patient needs during the shift.

Coordinate communication with the multidisciplinary team, community colleagues, external agencies and on-call services to support continuity of care.

Escalate staffing, capacity, safeguarding, medication, infection prevention, clinical deterioration or other safety concerns in a timely way.

Ensure effective shift handover and clear communication of key risks, priorities and outstanding actions.

Act as Fire Commander or undertake other designated safety roles when rostered and competent to do so.

Work within defined limits of authority, seeking advice and support from the Team Leader, senior clinical team or on-call manager where needed.

3. Multidisciplinary Working and Discharge Planning

Work as an active member of the hospice and wider multidisciplinary team.

Contribute to assessment, care planning, review and discharge planning discussions.

Take a lead role in coordinating discharge planning during the shift where appropriate, ensuring communication with patients, families, carers and relevant professionals.

Liaise effectively with GPs, community teams, hospitals, social care, ambulance services and other partners as required.

Support safe transitions of care, ensuring relevant information is shared appropriately and in line with confidentiality and information governance requirements.

Work flexibly across the Care Directorate according to patient need and service requirement.

4. Governance, Safe Practice and Quality

Promptly report adverse events, accidents, near misses, medication errors and safety concerns through the Vantage system and in line with hospice procedure.

Support a culture of learning, openness and continuous improvement following incidents, feedback or audit findings.

Contribute to safer care workstreams, quality improvement, audit, service development and research projects as appropriate to the role.

Follow hospice policies and procedures relating to medicines management, infection prevention and control, safeguarding, moving and handling, health and safety, fire safety and clinical documentation.

Maintain a working knowledge of relevant CQC expectations, professional standards and hospice governance arrangements as they apply to the role.

Identify and escalate risks, including risks related to staffing, patient dependency, safeguarding, clinical care, equipment or the environment.

5. Learning, Development and Supporting Others

Maintain and update own clinical knowledge and skills to deliver high quality care.

Attend mandatory training, clinical education and development activity required for the role.

Participate actively in annual personal development planning, clinical supervision and reflective practice.

Support the induction, supervision and learning of Nursing Assistants, students, volunteers and new colleagues within agreed competence and role boundaries.

Share knowledge and contribute to a positive learning environment across the Care Directorate.

Support community nurses and colleagues under direct supervision or as agreed with the Team Leader or senior clinical team.

6. Communications, Values and Professional Behaviours

Communicate effectively, respectfully and sensitively with patients, families, carers, colleagues, volunteers and external professionals.

Demonstrate care, compassion, commitment and integrity in actions and behaviours.

Promote equality, diversity, inclusion and individual choice in care delivery and team working.

Maintain professional boundaries, confidentiality and a reliable standard of conduct.

Be caring, empathic, approachable and willing to work as part of a team.

Work flexibly and proactively in response to patient and service needs.

Maintain resilience and seek appropriate support when affected by the emotional demands of palliative care.

Raise concerns using appropriate routes where patient safety, staff safety or quality of care may be compromised.

Person Specification

Experience

Essential

• Minimum 12 months post-registration experience.
• Experience of prioritising care and managing a patient caseload.
• Experience of working as part of a multidisciplinary team.
• Evidence of supporting safe, compassionate and person-centred care.

Desirable

• Experience of acting as Nurse in Charge or coordinating a shift.
• Experience of palliative care, end of life care, oncology, community or acute care.
• Experience of supporting students, new colleagues, Nursing Assistants or volunteers.
• Experience of contributing to audit, quality improvement or service development.

Personal Qualities and Values

Essential

• Compassionate, professional and values-led approach.
• Flexible and proactive working style.
• Calm and approachable manner under pressure.
• Commitment to personal and professional development.
• Understanding of and demonstrable commitment to the Hospices values as a framework for decisions, actions and behaviours.
• Commitment to equality, diversity and inclusion.

Desirable

• Interest in teaching, research, safer care initiatives or quality improvement.

Key Skills and Abilities

Essential

• Ability to act as Nurse in Charge within agreed protocols when rostered.
• Ability to prioritise workload, make appropriate clinical decisions and escalate concerns effectively.
• Basic understanding of medicines commonly used in palliative and end of life care.
• Professional, sensitive and clear verbal and written communication skills.
• Good IT skills and ability to maintain accurate electronic records.
• Ability to support colleagues and promote effective teamwork.
• Emotional resilience to work effectively in a palliative care setting, including care of patients who are dying and care after death.
• Ability to maintain confidentiality and professional boundaries.
• Physical ability to safely move and handle patients, with appropriate training, equipment and reasonable adjustments where required.

Desirable

• Good knowledge of pain and symptom management.
• Good understanding of health and safety issues in a clinical environment.
• Understanding of the Mental Capacity Act 2005 and its application in care decisions.
• Full UK driving licence and access to a car where required for role deployment.

Qualifications

Essential

• Registered Nurse on the NMC register.
• Evidence of continuing professional development.
• Willingness to complete role-related hospice training and competencies.

Desirable

• Palliative care qualification, diploma or willingness to undertake.
• Mentoring, teaching or assessing qualification or experience.
• Advanced communication qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Catherine’s Hospice

Address

Lostock Lane

Lostock Hall

Preston

PR5 5XU

United Kingdom

Employer's website

https://www.stcatherines.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job title:

Clinical Psychologist/Counselling Psychologist/CBT Therapist

Directorate:

Clinical

Location:

Hub based with some remote working

Accountable to: Deputy Head of Operations / Communities Manager

Clinical Supervision: Senior Clinical/Counselling Psychologist / CBT Therapist

Pay grade:

Band 7

Type:

As per contract

Values Framework

All staff are expected to know and understand the values of the organisation and uphold these

values whilst at work.

Together

Focused

Bold

Personal

General Overview of Role

To work collaboratively as a member of a multi-disciplinary team (MDT) delivering

services for veterans with PTSD and other trauma-related mental health difficulties,

and alcohol/substance misuse problems

To contribute to residential, outpatient, community and digital care and treatment

programmes, working flexibly to meet veteran need

To provide comprehensive psychological assessment, collaborative formulation, and

treatment planning

To provide evidence-based CBT psychological treatment, including third wave CBT

interventions, on a group and individual basis, to Veterans attending PTSD treatment

and recovery focused programmes.

To offer CBT-based consultation and support to other MDT members and advice to

referrers, external agencies and carers on veterans psychological needs/suitable

interventions

To provide CBT supervision of trainee psychologists/students

To be contribute to service development and audit and training and research initiatives

as appropriate.

To work closely with the Senior Psychologists/Senior CBT therapists and Heads of

Psychological Therapies to contribute to the development and enhancement of

treatment programmes, other relevant service development and clinical governance.

Main Duties and Key Responsibilities

Management Responsibilities

The role has no direct line management responsibility

To follow relevant professional practice guidelines and organisational policies and

procedures regarding clinical practice

To adhere to the Combat Stress Psychological Therapy job planning expectations

(Please note these are aligned to NHS Scotland practice)

Clinical Responsibilities

To provide specialist psychological assessment using a CBT framework for referred

veterans, using structured and semi-structured clinical interview, psychometric

instruments and other assessments methods as appropriate

To formulate and devise CBT treatment and management plans for referred veterans

with a range of psychological problems, and of varying severity and complexity,

including those with challenging behaviours

To provide CBT interventions for veterans with PTSD and other trauma-related mental

health problems

To maintain an agreed clinical caseload

To provide CBT-based advice, guidance and consultation to other professionals in the

multi-disciplinary teams of Combat Stress and to assist in developing team formulation

and treatment plans for Combat Stress veterans

To provide high quality, evidence-based CBT treatments for veterans with mental

health problems including, but not restricted to PTSD, depression and anxiety/arousal

disorders in a 1:1 and group-based context

To promote evidence-based practice throughout our services to other professionals

and motivate others to advance practice and improve quality of care.

To provide reports with respect to CBT assessment, formulation and treatment

planning

To liaise with other Combat Stress staff in other centres and sections of the service

(e.g., Community Outreach), other health and social care staff, from a range of

statutory and non-statutory agencies including the veterans charity sector, in the care

provided to clients.

To promote and develop positive and productive/effective working relationships with

other multidisciplinary members of Combat Stress clinical teams.

To promote independence, recovery and active involvement of veterans in their own

care at all times

Education and Training

To provide CBT supervision to trainee clinical and counselling psychologists and,

where required, of assistant psychologists, recovery support workers and others

engaged in delivering CBT-based interventions

To provide CBT advice, consultation, training and supervision, where appropriate, to

other multidisciplinary staff working with veterans

To contribute to the development and delivery of internal staff development activities

as appropriate

To always fulfil the mandatory training requirements of Combat Stress

Administrative Responsibilities

To communicate skilfully, tactfully and sensitively highly complex and sensitive

information with veterans, carers and external referrers, considering sensory and

cultural barriers relevant to veterans in particular, in this communication.

To use Information Management and Technology effectively in accordance with

the policies of the organisation.

All staff who contribute to Veterans records are expected to be familiar with, and

adhere to, Combat Stress Standards of Records Keeping Policy. Staff should be

aware that Veterans records throughout Combat Stress will be subject to regular audit.

All staff that have access to Veterans records have a responsibility to ensure that

these are maintained efficiently and that confidentiality is protected in line with Combat

Stresss Confidentiality of Health records Policy.

In addition, all health professionals are advised to compile records on the assumption

that they are accessible to Veterans in line with the access to Health Records Act 1990.

To complete incident reporting in accordance with the policies of the organisation.

Research, Audit and Service Evaluation

To utilise evidence-based literature and research to support evidence-based practice

in all facets of individual work (e.g., individual, group & family interventions, practice of

supervision) and work with other team members.

To undertake appropriate evaluation and audit research within Combat Stress as

negotiated with the Manager of Psychological Therapies.

To participate in and contribute to clinical audit and service evaluation with colleagues

within the service, to help evaluate and improve service provision and develop

appropriate reports as required as negotiated with the Manager of Psychological

Therapies and other senior members of staff.

Professional Responsibilities

To participate in regular clinical professional supervision and appraisal as consistent

with the requirements of the Organisation.

To maintain and develop the highest standards of practice, through active participation

in continuing professional development and maintaining an active engagement with

current developments in psychological practice in areas related to the post.

General

To fully understand and adhere to the policies and procedures of the Charity.

To be compliant with the administrative and clinical processes defined.

To work in a flexible and responsive way to meet the changing needs of the service

users and demands of the service.

To promote a veteran centric approach throughout the veterans treatment journey.

To promote equality, diversity, and the rights of the service users.

To support partnership working.

To follow safeguarding procedures to minimise risk of harm to children or vulnerable adults.

To undertake any other duties at the request of the line manager which are

commensurate with the role, including project work, internal rotation (as per contract) and absence cover.

To contribute to the maintenance of a healthy and safe working environment by

adhering to Health and Safety Organisational policies.

Person Specification

Experience

Essential

• Experience of psychological assessment and treatment of clients across a range of care settings.
• Experience of working with a wide variety
• of adult client groups presenting with
• problems that reflect the full range of
• mental health disorders experienced by
• veterans (e.g., trauma, anxiety disorders, depression, substance misuse) of varying clinical severity.
• Significant experience of delivering CBT
• Experience of working with a
• multidisciplinary team

Desirable

• Experience of working with mental health
• services with British Veterans
• Experience of contributing to teaching and
• training
• Experience of the application of psychological
• therapies in different cultural contexts.

Qualifications

Essential

• EITHER 1) HCPC registered psychologist who has
• completed Post Graduate doctoral level training in
• counselling or clinical psychology, including
• specifically models of two or more distinct
• psychological therapies to include CBT
• AND/OR 2) BABCP accredited CBT Therapist with a
• professional health and social care qualification
• satisfying SSSC requirement. ie. RMN, Social
• Worker, OT etc.

Desirable

• Completion of further post-qualification
• CPD/training in areas of practice relevant to
• the post, ideally including working with
• PTSD/trauma-related psychological difficulties
• Experience of delivering CBT supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Combat Stress

Address

Edward House

199 Sauchiehall Street

Glasgow

G2 3EX

United Kingdom

Employer's website

https://www.combatstress.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Support collecting data to inform the performance management framework for the service ensuring team members are completing timely and accurate data collection via EMIS. To liaise with the School Nursing Service, with particular reference to vulnerable children, their families and children with special needs. To participate in regular clinical and safeguarding supervision. To attend and participate in team meetings and 1-1 management supervision. To plan and record individual programmes of care for children and families. To assist in the identification of local health needs and ensure the optimum use of resources. Delegate work to Community Nursery Nurses that is within the sphere of competence of the skill mix and assist in training. To participate in an annual appraisal of their work where objectives will be set. To undertake such training as may be required to meet the needs of the service both mandatory and service-specific. To assume responsibility for maintaining own level of professional development and clinical competence. All staff are responsible for identifying areas within their service which do not meet Clinical Governance quality standards. All staff are expected to participate in Clinical Governance actions to achieve Clinical Governance within their service. All clinicians are expected to participate in quality improvement activities including clinical audit programmes.

Person Specification

Training

Essential

• Evidence of Continuing Professional Development
• Experience in delivering educational packages to parents / carers

Desirable

• Practice Assessor qualification

Professional Registration

Essential

• Current NMC registration

Qualifications

Essential

• Degree or Diploma in Nursing or Midwifery
• BSc or PGDip in Specialist Community Public Health Nursing (Health Visiting)

Desirable

• Qualified Nurse Prescriber

Skills

Essential

• Ability to autonomously manage a complex caseload
• Significant, current and relevant clinical skills
• Well developed analysis and judgement skills
• Excellent written and oral communication skills
• Able to work individually and as part of a team
• Able to manage own workload and appropriately prioritise
• Able to prioritise and manage competing demands
• Able to safely delegate to skill mix

Desirable

• Experience in data analysis / assessing service performance in relation to KPIs
• Experience in completing audits

Experience

Essential

• Recent demonstrable postgraduate Nursing experience
• Experience of delivering health promotion and its importance in promoting healthy lifestyles
• High level knowledge of child protection and safeguarding policies and procedures
• Sound knowledge of current issues and legislation relating to children
• Experience of partnership and collaborative working
• Good knowledge and understanding of data protection, IG and confidentiality
• Knowledge of national policies, legislation, NHS agenda etc in relation to 0-19 provision and Health Visiting
• Experience of supervising students and junior staff

Personal qualities

Essential

• Knowledge of our business
• Commitment to our values and behaviours
• Commitment to the 6 C's
• Flexible and proactive approach to meeting service + client's needs
• Demonstrates compassion in practice
• Motivated, enthusiastic and innovative approach to work
• Calm and resilient with the ability to manage challenging situations and/or behaviour
• Car driver with use of car, business class insurance will be required

Information Technology

Essential

• Experience using an electronic patient record system e.g. EMIS
• Ability to use MS Office e.g. Word, Excel, Outlook
• Be aware of and adhere to Information Governance responsibilities relevant to your role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Community Vision children and family centre

Woodbine Grove

Penge

SE20 8UX

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Undertake person centred holistic assessment in consultation with patients, carers and families identifying symptoms and needs and prescribe appropriate services to enable and empower individuals and enhance psychological, social and spiritual wellbeing.

Engage with and contribute positively to Wellbeing Programmes, facilitating and delivering evidence based group interventions, one to one interventions and activities to improve health and wellbeing.

Evaluating feedback to inform ongoing development and design of the services.

To be fully conversant with Pilgrims Therapy Wellbeing Programmes, and committedto the ongoing evaluation, development and delivery of wellbeing services across theorganisation.

Promote the benefits of Wellbeing Programmes to all hospice patients and theirfamilies, and encourage referrals from the Multidisciplinary Team and external healthand social care colleagues. To engage with patients on the inpatient unit and supportwith patient centred wellbeing interventions.

To be engaged with the discharge process of patients on the inpatient unit,discussing Therapy Centre wellbeing interventions and offering referrals toappropriate groups and programmes.

Apply a range of interpersonal skills in response to the different needs of individuals,using active listening skills and adapting communication to build a rapport withpatients and family members, as well as volunteers and professional colleagues.

Engage with patients and carers via virtual technology and supportive telephone calls

To facilitate support groups and educational sessions in person and via virtualtechnology, including contributing to pre-recorded virtual programmes and sessions.

To support the team in building and maintaining appropriate external partnerships.

To liaise with local community support services and groups.

Engage with and contribute positively to Multidisciplinary Team meetings anddecision making, sharing appropriate information to benefit patient outcomesensuring individual goals are achieved and alerting the Multidisciplinary Team of anyconcerns of crisis or problems arising with a patient or family member.

Recognise and report any changes in psychological, social and spiritual needs of patients and provide appropriate level of psychological support within level of competency, referring to Multidisciplinary team where required.

To work within internal pathways to identify individual needs and refer to professional team members or services, making appropriate recommendations for patient care and liaising with community teams as required.

Contribute positively to providing an effective learning environment for all students on placement at Pilgrims, for new multidisciplinary team staff during their induction period and to support the ongoing development of all members of the wellbeing team

To provide assistance with aspects of personal care and the physical comfort ofpatients e.g. toileting and personal hygiene whilst respecting patients dignity,values and privacy and adhering to infection prevention and control policies.

Demonstrate an understanding of clinical skills when undertaking the assessments of patients and be able to carry out basic observations such as blood pressure, pulse, saturation and temperature if required.

Promote support and contribute to a high standard of care, including awareness and understanding of safeguarding.

To employ a range of skills, techniques and resources to enable and empower patients with communication difficulties.

Create a safe environment for patients and staff, undertaking risk assessment and completing incident reports where necessary.

Take decisive and remedial action when faced with a complex or demanding situation to ensure the safety of patients,, families or volunteers and communicate these actions with appropriate team members and external professionals.

Keep clear and accurate patient records in accordance with Pilgrims clinical recordkeeping guidance.

To support the service by undertaking administrative duties where required.

Maintain continued personal development, participating in education and mandatorytraining and working effectively to meet personal development plan objectives andknowledge and skills as set out within the competence framework.

Be prepared to work across all three hospice sites as required to maintain continueddelivery of service.

Support and work with the Education team with events and local communityknowledge, developing resources to benefit all patients, carers and family members

Pilgrims is fully committed to equality in employment and service delivery and all thoseworking for Pilgrims Hospices are expected to actively promote equality and diversityin all aspects of their work

Person Specification

Experience

Essential

• Experience of working in a multidisciplinary care setting

Desirable

• Experience of working with volunteers
• Experience of leading a small group in activities

Qualifications

Essential

• A good standard of secondary education, including a minimum
• of grade C in Maths and English GCSEs

Desirable

• NVQ Level 2 & 3 in Health and Social Care
• Further relevant qualifications in therapeutic support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pilgrims Hospices in East Kent

Address

Pilgrims Hospice Thanet

Ramsgate Road

Margate

Kent

CT9 4AD

United Kingdom

Employer's website

https://www.pilgrimshospices.org/jobs (Opens in a new tab)

Job description

Job responsibilities

Some of the main duties and responsibilities (please see Job Description and Person Specification):

Person Specification

Qualifications

Essential

• GCSE's in English and Maths (Level 4/Grade C) or equivalent
• NVQ Level 3 in Business Administration and/or equivalent experience
• Proven IT skills

Experience

Essential

• Knowledge and understanding of computerised patient's administration systems e.g. SystmOne
• NHS medical terminology
• Proven experience in a busy office environment

Skills, Abilities and Knowledge

Essential

• Comprehensive working knowledge of Microsoft Office, especially Word, Outlook and Excel
• Good organisational skills
• Proven ability to work on own initiative without direct supervision, prioritising and managing own workload
• Typing skills
• Articulate, calm, polite and well-motivated with a positive attitude to customer care

Desirable

• Planning skills
• Customer care skills

Communication

Essential

• Ability to communicate effectively in English, both verbal and written

Personal and People Development

Essential

• Enthusiastic and motivated
• Committed to providing the best possible service to patients showing care and compassion
• Tact and diplomacy
• Team Player

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other

Essential

• Flexible attitude and approach to work to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Screen patients for disease risk factors and early signs of illness
• Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate
• Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Check, read and interpret pathological results for patients
• Ensure appropriate follow up of patients
• Record clear and contemporaneous computerised consultation notes to agreed standards
• Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and enhanced services.
• Appropriate use of read codes.
• Compile and issue computer-generated acute and repeat prescriptions avoiding hand-written prescriptions.
• Prescribe appropriately and in accordance with the Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)
• Work with and provide support for other members of the primary health care team.

Person Specification

Qualifications

Essential

• Applicants must have current UK professional registration. For further information please see NHS Careers website
• The applicant must be a qualified GP with full GMC registration licence to practice, on a performers list and have a UK drivers licence Newly qualified GP (no more than 2 years qualified) with no previous substantive post
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Desirable

• Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Network Contract DES, and Quality & Outcomes Framework Knowledge of the health needs of the surgery population Eligibility for minor surgery, CHS, obstetrics, family planning accreditation

Experience

Essential

• Experience with using EMIS
• Experience of NHS general practice
• Experience of using electronic clinical patient records
• Experience of medicines management
• Experience of CCG initiatives
• Experience of QOF and clinical audit
• Experience of working in a primary care environment

Desirable

• Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance

Qualifications

Essential

• Applicants must have current UK professional registration. For further information please see NHS Careers website
• The applicant must be a qualified GP with full GMC registration licence to practice, on a performers list and have a UK drivers licence Newly qualified GP (no more than 2 years qualified) with no previous substantive post
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Desirable

• Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Network Contract DES, and Quality & Outcomes Framework Knowledge of the health needs of the surgery population Eligibility for minor surgery, CHS, obstetrics, family planning accreditation

UK Registration

Essential

• Applicants must have current UK professional registration. For further information please see NHS Careers website.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumberland House Surgery

Address

Hume Street

Kidderminster

Worcestershire

DY11 6SF

United Kingdom

Employer's website

https://www.northumberlandhousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For questions about this job, contact:

Name: Dr Rabee Jamali Position: Consultant Neurologist Email: [email protected]

The Neurosciences CSU brings together the core services providing the clinical management support for the departments of Neurology, Neurosurgery, Spinal Surgery, Stroke and Neurophysiology.

Mr Robert Rathbone is the General Manager. Dr Jonathan Bilmen is the Clinical Director and Mr Robin Darby is Head of Nursing. Dr Jeremy Cosgrove is the clinical lead for Neurology.

The successful applicant should possess MRCP (or equivalent) and should be able to manage acute medical and common neurological emergencies. You should also have experience working at registrar level.

The successful candidate will be part of 10 middle grade rota covering ward duties and on call and will be expected to do both general and sub speciality outpatient clinics.

Although this is not a training post, there will be plenty of opportunities for learning, able to take part in the departmental and educational meetings. There are also plenty of opportunities to take part in our ongoing quality improvement projects and research.

The post provide an excellent opportunity to acquire experience in managing a wide range of neurological conditions in a tertiary neurosciences centre.

Please see the attached job description for further information about this vacancy.

Person Specification

Qualifications

Essential

• Please see the attached job description/Person Specification for further information about this vacancy.

Desirable

• Please see the attached job description/Person Specification for further information about this vacancy.

Experience

Essential

• Please see the attached job description/Person Specification for further information about this vacancy.

Desirable

• Please see the attached job description/Person Specification for further information about this vacancy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Leeds

West Yorkshire

LS1 3EX

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• BSc. Biomedical Science or equivalent Holder of the IBMS Certificate of Competence, Registration Portfolio.
• Evidence of continuous professional development.
• Registered as a Biomedical Scientist with the Health and Care Professions Council

Desirable

• Further relevant specialist qualifications (eg BBTS certificate, IBMS Certificates)

Experience

Essential

• Post HCPC registration diagnostic experience in Haematology & Blood Transfusion.
• Experience with a computerised laboratory information system.
• Previous experience working in a large medical laboratory.
• Experience of working as a team

Desirable

• Experience of a variety of diagnostic techniques in Haematology and Blood Transfusion.
• Experienced using the following named IT systems ? WinPath Enterprise (Clinisys). ? Q-Pulse
• Demonstrate ability to use own initiative when dealing with patients/staff to solve problems

Knowledge

Essential

• Advanced scientific knowledge for relevant discipline
• Detailed understanding of UKAS, Quality Management Systems
• Good understanding of Health & Safety Legislation
• Good understanding of Governance Requirements.
• Detailed knowledge of MHRA legislation

Desirable

• Knowledge of Quality Management System and can demonstrate participation in obligatory activities

Skills

Essential

• Competent in basic laboratory techniques and troubleshooting
• Good level IT skills
• Good time management.
• Working knowledge of word processing and spreadsheet packages
• Ability to analyse, interpret, and present routine data/results/concepts
• Able to communicate effectively (written and verbal).

Desirable

• Good keyboard skills
• Polite, helpful and confident manner.
• Working knowledge of word processing and spreadsheet packages.

Other

Essential

• Reliable, responsible person.
• Able to work as part of a team.
• Able to perform required duties with any appropriate aids or adaptations
• Respects confidentiality.
• Hold no reservations in handling human body fluids, tissue, organs, or infected material in accordance with Health & Safety policies.
• The post holder must be willing to have appropriate vaccinations

Desirable

• Previous NHS experience.
• Good interpersonal skills.
• Adaptable and flexible.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

University Hospital Lewisham

London

SE13 6LH

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

We are looking for a passionate and enthusiastic Business Support Administrator (Special Projects Marketing and Communications) to support communications, engagement and marketing activities for the Movement 26.2 programme.

This is an exciting role for someone who is looking to pursue a career in communications, engagement and marketing, working on a prominent national programme.

For further information, please contact Simon Clayton, communications and engagement manager on [email protected].

Person Specification

Qualifications

Essential

• RSA/NVQ level 3 or equivalent relevant experience
• Significant business support level experience and acquired knowledge of relevant process or procedures.
• Significant experience of providing project/business level support
• Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.

Desirable

• Project based software packages.
• Experience of working in a fast-paced healthcare environment.
• Oracle procurement experience
• Microsoft Project

Physical Skills

Essential

• Advanced keyboard skills.
• Ability to Independently travel as required to meet the requirements of the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East & North Cumbria ICB

Address

Pemberton House

Colima Avenue

Sunderland

SR5 3XB

United Kingdom

Employer's website

https://northeastnorthcumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications & Education

Essential

• Registered Occupational Therapist with current HCPC registration.
• Evidence of continuing professional education and training at degree level
• Post registration qualification in relevant field at specialist level or equivalent knowledge and experience.
• Recognised teaching/education qualification or demonstrable equivalent experience.

Desirable

• Member of special interest group.
• Non-medical prescribing qualification
• Membership of the Royal College of Occupational Therapists/ BAOT, or relevant professional group

Communication and Relationship Skills

Essential

• Ability to communicate effectively both verbally and in writing with residents, relatives, care-home staff and health and social care professionals.
• Ability to motivate and influence others to promote high standards of safe and effective care.
• Ability to work autonomously and effectively as part of a multidisciplinary team.
• Flexible and positive approach to working with others and responding to changing service needs.
• Ability to negotiate and work collaboratively with colleagues and partner organisations across professional and organisational boundaries.
• Ability to provide clear clinical advice, information and education to a range of audiences.

Knowledge and Training

Essential

• Knowledge and application of principles of care within the enhanced care home environment, including the management of long-term conditions and relevant national standards (EHCH Framework) and guidance.
• Knowledge and understanding of current NHS priorities, healthcare policy and their relevance to the delivery of health and care services.
• Knowledge of common clinical presentations encountered in primary and community care and the application of evidence based assessment and management approaches.
• Knowledge and application of the HCPC Standards of Conduct, Performance and Ethics and relevant professional standards.
• Knowledge and understanding of personal development planning and continuing professional development.
• Knowledge of primary and community care and collaborative working with other health, social care and voluntary-sector providers.
• Knowledge and application of evidence-based practice.
• Knowledge and application of clinical governance principles.
• Knowledge and application of appropriate approaches to managing difficult situations and resolving conflict.
• Knowledge and understanding of equality, diversity and inclusion and their application in practice.
• Proactively identify learning and development needs and actively seek ways to meeting the same

Desirable

• Cross-discipline knowledge and training within safe boundaries for basic competencies across nursing, physiotherapy and occupational therapy in a 'first responder' model of service delivery
• Knowledge and application of change management
• Knowledge and application of service improvement plans
• Knowledge and application of audit processes.
• Knowledge and understanding of clinical supervision.

Experience and Skills

Essential

• Experience of planning, delivering and evaluating education and training
• Experience of working effectively within a multidisciplinary team.
• Experience of working with people with complex needs.
• Experience of providing evidence-based care.
• Experience of assessing and supporting people with complex and long-term conditions, including dementia.
• Experience of working collaboratively across professional and organisational boundaries.
• Demonstrable problem-solving skills and experience of managing difficult, complex or unexpected situations.
• Experience of managing and prioritising a varied clinical workload.
• Competent IT skills, including the use of electronic clinical records, Microsoft Office applications and relevant digital systems.
• Experience of assessing residents with changing or deteriorating needs and developing appropriate management or care plans.
• Experience of supporting learning and development of colleagues or Care Home staff.
• Experience of presenting clinical or educational information/ service promotion to individuals or groups.
• Experience of teaching and mentoring students.

Desirable

• Experience of service improvement
• Experience of working in community urgent care, rapid response or discharge planning.
• Experience of audit and/or research.

Analytical & Judgement Skills

Essential

• Demonstrates a proactive and forward-thinking approach to identifying opportunities for improvement in own practice and the service.
• Ability to analyse clinical and care-related information and use professional judgement to identify risks, unmet needs and appropriate interventions
• Ability to assess complex situations, identify priorities and determine appropriate action, including advice, intervention, signposting or onward referral.
• Ability to recognise deterioration or changes in a resident's condition and respond appropriately within the scope of professional practice.
• Ability to use evidence, professional knowledge and available information to inform clinical and service-related decisions.

Planning & Organisational Skills

Essential

• Ability to plan, prioritise, and manage own workload effectively across a range of Care Homes and competing service demands.
• Ability to plan, organise and deliver education, training and competency-based activities in response to identified Care Home needs.
• Ability to plan and coordinate resident reviews, action plans, onward referrals and follow-up activity within agreed timescales
• Ability to work effectively under pressure, prioritise competing demands and meet agreed deadlines.
• Ability to adapt plans and priorities in response to changing clinical, operational and service requirements.
• Ability to contribute to the planning and implementation of service improvement initiatives.

Management and Leadership Skills

Essential

• Ability to provide clinical and professional leadership within the scope of the role and influence others to promote high standards of care.
• Ability to coordinate and facilitate the delivery of education, training and support across Care Home settings.
• Ability to manage own professional responsibilities effectively and contribute to the efficient delivery of the service.
• Ability to work collaboratively with multidisciplinary teams and partner organisations to achieve agreed outcomes.
• Ability to support and facilitate change and service development within the Care Home environment.

Desirable

• Experience of supporting or contributing to staff development, supervision or performance improvement.
• Experience of leading or contributing to service improvement initiatives.

Physical Skills

Essential

• Ability to undertake periods of standing, walking, bending, kneeling or working in a crouched position when assessing, treating or assisting a resident.
• Ability to use appropriate manual handling and therapeutic facilitation techniques when assessing or assisting residents, including those whose cognition or communication may be impaired.
• Ability to work in a mobile and agile manner, including the use of a laptop and smartphone as required.
• Ability to travel independently between community locations using appropriate modes of transport.

Desirable

• Able and willing to drive in the UK.

Equality, Diversity, Inclusion and Trust Values

Essential

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Brierly Hill Health and Social Care Centre

Venture Way

Brierley Hill

DY5 1RU

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications & Education

Essential

• Diploma / degree in Occupational Therapy
• Registered with HCPC
• Evidence of relevant post-graduate experience

Desirable

• Member of RCOT

Management skills

Essential

• Able to travel to meet the needs of the job
• Able to perform therapeutic manual handling as required by the role
• Evidence of leadership skills within a clinical team
• Experience supervising junior staff, apprentices or students.
• Ability to contribute to service development, audit and quality improvement initiatives.

Knowledge and Training

Essential

• Completed junior rotations in core areas or equivalent rehabilitation experience across a wide variety of clinical settings
• Knowledge and application of evidence-based practice within stroke rehabilitation.
• Evidence of ongoing professional development relevant to stroke rehabilitation.
• Knowledge of current best practice of Occupational Therapy in stroke rehabilitation and national clinical guidelines
• Understanding of current NHS priorities and developments affecting stroke rehabilitation services.

Desirable

• Evidence of postgraduate study/training in stroke or neurological rehabilitation.

Experience

Essential

• Experience working within a stroke and/or neurological rehabilitation service.
• Post-registration experience of working with patients who have long term neurological conditions or stroke
• Experience of working in a Multidisciplinary team

Desirable

• Experience at band 6 level

Communication Skills

Essential

• Ability to work as part of a team
• Demonstrates enthusiasm for role
• Good Interpersonal skills including observation, listening & empathy skills
• Good communication skills verbal and written
• Demonstrates the ability to teach, guide and support therapy assistants and students in clinical practice.
• Experience communicating with patients with aphasia and cognitive impairment.

Analytical & Judgement Skills

Essential

• Commitment and motivation to deliver a quality service
• Demonstrates advanced clinical reasoning skills in assessment and treatment planning.
• Ability to work autonomously within a specialist stroke setting
• Uses reflective practice to support clinical development.
• Demonstrates understanding of clinical governance and risk management.

Planning Skills

Essential

• Ability to delegate tasks appropriately
• Good time management and organisational skills
• Ability to work under own initiative and in isolation
• Ability to prioritise workload
• Car driver with valid UK driving licence

Equality, Diversity, Inclusion and Trust Values

Essential

• Able toprovidesafe,caring,and effectiveservices
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Stourbridge Health & Social Care Centre

John Corbett Drive

Stourbridge

DY8 4JB

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications

Essential

• GCSE in Maths and English or equivalent
• NVQ3 in Business Administration/ Customer Service or equivalent experience

Communication Skills

Essential

• Demonstrates excellent written and verbal skills
• Ability to work with confidential material and maintain confidentiality
• Confident when working with staff at all levels, internal and external

Experience

Essential

• Administration experience within a customer care environment
• Excellent communication and customer service skills
• Understanding of confidentiality and Data Protection Act
• Demonstrates working knowledge of computer packages including Microsoft Office Word, Excel, Outlook
• Able to respond quickly in a rapid working environment
• Able to organise and prioritise own and other workloads to changing and often tight deadlines

Desirable

• Previous experience working in the NHS/Healthcare environment

Planning & Organisational Skills

Essential

• Good team worker and ability to work alone
• Able to cope with different and competing demands
• Highly motivated and organised
• An aptitude for accuracy and detail
• Professional approach to work and colleagues
• Flexible and adaptable to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Brierley Hill Health and Social Care Centre

Venture Way

Brierley Hill

DY5 1RU

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

While providing a professional, respectful and efficient call handling and face-to-face service, our Senior Care Coordinators play a key role in helping patients access the right support at the right time. The role requires an experienced individual who can confidently manage a wide range of patient needs, including more complex queries, while supporting the wider Care Coordination team.

The Senior Care Coordinator will use their knowledge, experience and professional judgement to provide advice and guidance to patients and colleagues, signposting and coordinating patients with the most appropriate clinician or service both within and outside the practice.

The post holder will work closely with clinical and non-clinical teams, taking ownership of delegated responsibilities, supporting colleagues and contributing to the effective day-to-day running and continued development of the Care Coordination function.

Below highlights areas of daily duties:

• Provide a professional and efficient first point of contact for patients, visitors and healthcare professionals.

• Deal confidently with general and complex enquiries, explaining practice protocols and procedures clearly.

• Book, cancel and rearrange appointments, using knowledge of available services and clinical pathways to ensure patients are directed appropriately.

• Provide advice, information and appropriate signposting to patients and carers.

• Support colleagues with more complex queries and assist with appropriate escalation where required.

• Maintain accurate patient records and uphold confidentiality and data protection requirements.

• Support the team in managing periods of high demand and prioritising workload appropriately.

• Coordinate patient care and follow-up, ensuring actions are completed appropriately and within expected timescales.

• Work closely with GPs, nurses, clinicians and the wider multidisciplinary team to support effective patient pathways.

• Manage more complex or sensitive patient queries using appropriate judgement and escalate concerns where necessary.

• Support the Clinical Hub and wider practice teams in ensuring patient requests are directed to the most appropriate service.

• Identify and address issues that may affect patient care, escalating to clinical or management colleagues when appropriate.

• Maintain effective communication between patients, clinicians and external services.

• Undertake a range of administrative and medical secretary duties, including correspondence, referrals, records and follow-up actions.

• Process referrals and support timely communication with other healthcare providers.

• Maintain accurate electronic and physical records and ensure information is appropriately recorded and accessible.

• Assist with routine and ad-hoc reporting and provide information to support service monitoring and improvement.

• Support the smooth running of practice systems and processes.

• Process prescription requests in accordance with practice procedures.

• Deal confidently with prescription queries and resolve issues where appropriate, escalating to the relevant clinician when required.

• Communicate effectively with patients, clinicians, pharmacies and other healthcare professionals.

• Support colleagues with prescription-related queries and promote consistent working practices.

• Provide day-to-day support, advice and guidance to Care Coordinators, sharing knowledge and experience.

• Act as a point of reference for colleagues when dealing with more complex queries or situations.

• Support the effective allocation and prioritisation of workload within the Care Coordination function.

• Identify opportunities to improve processes, patient experience and team efficiency.

• Take ownership of delegated areas of responsibility and ensure actions are followed through.

• Contribute to team meetings, service development and practice improvement initiatives.

• Work collaboratively with clinical and management teams and contribute positively to the wider practice environment.

The successful applicant will be expected to bring relevant experience to the role and demonstrate the ability to work independently, manage competing priorities and use appropriate judgement. Additional training and development opportunities may be available through the local Training Hub, ICB and other providers.

As a Training Practice, we encourage enhanced learning and development across all roles at Embrace Medical Centre.

This job description provides an overview of the main responsibilities of the role. It is not an exhaustive list, and the post holder may be required to undertake other duties appropriate to the level and nature of the role, as directed by the practice.

Person Specification

Skills

Essential

• Excellent organisational and time-management skills, with the ability to prioritise and manage competing demands in a busy environment.
• Ability to work independently, use initiative and take ownership of tasks and responsibilities.
• Excellent written and verbal communication skills, with the ability to communicate effectively with patients, colleagues and healthcare professionals.
• Strong IT skills and confidence using clinical and administrative systems, Microsoft Office and digital communication tools.
• Ability to handle complex, sensitive or challenging situations with tact, professionalism and discretion.
• Ability to exercise sound judgement and recognise when matters require clinical or management escalation.
• Ability to provide advice, guidance and support to colleagues.
• Strong team-working skills and the ability to work collaboratively across clinical and non-clinical teams.
• Ability to adapt to changing priorities, new processes and evolving ways of working.
• Commitment to maintaining confidentiality, accurate records and high standards of patient care.
• Professional, approachable and compassionate manner when dealing with patients and colleagues.

Experience

Essential

• Significant experience in a Care Coordinator, Patient Coordinator, Medical Receptionist, Medical Administrator or similar healthcare role.
• Experience of working directly with patients in a busy healthcare or customer-facing environment.
• Experience of coordinating patient care, managing queries and supporting appropriate onward referral or signposting.
• Experience of working with clinical and non-clinical colleagues within a healthcare setting.
• Experience of managing competing priorities and working effectively under pressure.
• Experience of dealing with confidential and sensitive information appropriately.
• Experience of using clinical or patient management systems and maintaining accurate patient records.
• Experience of using Microsoft Office, email and other digital systems confidently.
• Demonstrable experience of working independently and using initiative to resolve problems or manage unforeseen situations.
• Experience of supporting or guiding colleagues would be expected at senior level.

Desirable

• Experience of working within NHS Primary Care or a GP practice.
• Previous experience in a senior Care Coordinator or similar senior administrative/coordination role.
• Experience of supporting, mentoring or training colleagues.
• Knowledge of primary care services, referral pathways and multidisciplinary working.
• Experience of working within a clinical hub, care coordination or similar patient navigation environment.
• Experience of contributing to service improvement, reviewing processes or implementing changes to improve patient experience and service efficiency.
• Experience of handling telephone and face-to-face patient queries in a busy primary care environment.