Job description

Job responsibilities

Job responsibilities

Main duties and responsibilities of the post

1. Administrative and coordination responsibilities

• Undertake a broad range of administrative duties to support the effective running of the practice
• Process patient information (electronic and hard copy) accurately, securely, and in a timely manner
• Monitor, manage, and action incoming emails, electronic tasks, and workflow requests independently
• Carry out searches, audits, recalls, and administrative reporting as required
• Type letters, reports, referrals, and associated clinical documentation
• Respond to administrative requests from clinicians, using judgement to prioritise actions
• Identify system issues, workflow gaps, or risks and escalate appropriately
• Report faults to software suppliers and/or IT support and track progress

2. Reception and patient-facing responsibilities

• Act as a professional and confident point of contact for patients, both face to face and via telephone
• Respond to patient enquiries using judgement to prioritise urgent, complex, or sensitive matters
• Support safe navigation of patients to the most appropriate service in line with practice policy
• Book appointments, recalls, and follow-ups accurately using the computerised appointment system
• Monitor patient flow and waiting times and escalate concerns appropriately
• Explain practice procedures, registration processes, and temporary resident arrangements clearly

3. Clinical systems and medical records

• Assist with the accurate input, updating, and maintenance of patient records on EMIS
• Clinically code data and correspondence where appropriate
• Scan, upload, and file patient-related documentation promptly
• Open, date-stamp, and distribute correspondence, reports, and results to relevant clinicians
• Arrange retrieval, transfer, and re-filing of medical records as required

4. Communication and telephone systems

• Receive and make telephone calls in accordance with practice policy, using clear communication and active listening
• Take accurate messages and ensure timely communication with clinicians and team members
• Ensure the telephone system is operational at the start of each day and switched to night service at the end of the day

5. Start and end of day procedures

• Open the premises at the start of the day, deactivate alarms, and prepare the practice to receive patients
• Secure the premises at the end of the day, ensuring the building is locked and alarms activated
• Be able to work shifts between 8.00am and 6.30pm as required

6. Professional responsibilities

Maintain strict confidentiality at all times

• Demonstrate the ability to think independently, problem-solve, and manage competing priorities
• Use initiative, discretion, and common sense when responding to patient and operational issues
• Communicate effectively with colleagues, clinicians, and external organisations Maintain a clean, organised, and efficient working environment
• Communicate and work collaboratively with colleagues at all levels, treating others with professionalism, courtesy, and respect at all times.

7. Additional duties

• Undertake any other delegated duties appropriate to the role

This job description outlines the main duties of the post and may be reviewed and amended in line with service needs.

Person Specification

Experience

Essential

• Ability to carry out a wide range of administrative tasks accurately and efficiently in a busy environment.
• Ability to manage multiple tasks simultaneously and prioritise workload appropriately.
• Ability to use judgement and initiative when responding to queries and operational issues.
• Ability to handle confidential and sensitive information appropriately and understand the importance of information governance.
• Confident IT skills, including accurate data entry and use of computerised systems.
• Strong written and verbal communication skills.
• Ability to remain calm, professional, and organised when dealing with complex, sensitive, or challenging situations.
• Ability to work independently as well as collaboratively within a multidisciplinary team.
• Ability to understand, follow, and apply policies, procedures, and guidance.
• Willingness to undertake training relevant to the role.

Desirable

• Experience working in an administrative role within healthcare, primary care, or a fast-paced office environment.
• Experience of working within a GP practice or NHS setting.
• Experience of using clinical systems such as EMIS.
• Experience of clinical coding, document management, recalls, or audit processes.
• Experience of supporting clinicians with administrative workflows.
• Knowledge of NHS primary care systems and processes.
• Evidence of ongoing professional development in an administrative or healthcare role.

Qualifications

Essential

• GCSEs or equivalent at grade C/4 or above in English and Maths.
• Demonstrable numeracy and literacy skills (reading, writing, and spelling).

Desirable

• Keyboard/typing qualification.
• EMIS experience or equivalent system experience.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fernlea Surgery

Address

114 High Road

London

N15 6JR

United Kingdom

Employer's website

https://www.fernlea.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected]

Person Specification

KnowledgeSkills and Training

Essential

• Willing and able to apply existing experience and gain necessary skills to work effectively in the community, hospitals or other community settings, equivalent to a vocational level 3 qualification
• Willing to professionally develop and undertake further development / training as identified to meet the needs of the service, including Trust Band 3 Extended Skills programme and Care Certificate.
• Excellent communication and interpersonal skills.
• Excellent interpersonal skills.

Job Specific Experience

Essential

• Ability to work on own initiative, but with a commitment to participate in clinical supervision and reflective practice and further develop skills.
• Good IT skills.
• Willingness to learn.

Personal Qualities/Attributes

Essential

• Ability to prioritise.
• Enthusiastic and motivated.
• Evidence of demonstrating the Trust's values and behaviours.

Additional Requirements

Essential

• Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.

Business Travel

Essential

• Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business. (working within the Community)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Kings Park Hospital

Gloucester rd

Bournemouth

BH7 6JF

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

Desirable

• Experience of working as part of a team.
• Previous experience of cleaning services

Aptitude and Abilities

Essential

• Able to organise and prioritise own workload.
• Basic numeracy and literacy skills

Values

Essential

• Ability to work as a member of a team
• Demonstrate care, compassion, competence and good communication skills

Other

Essential

• Receptive to supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person Specification

Skills

Essential

• Ability to work under pressure
• Ability to organise own and others workload
• Good customer care skills
• Good IT skills
• Good written communication

Desirable

• Experience with CMM (previously JAC) Pharmacy Computer System

Experience

Essential

• Knowledge of stock rotation & expiry dates
• Monitoring of fridges & ambient temperatures and taking appropriate action

Desirable

• Experience of hospital pharmacy distribution /dispensing systems

Qualifications

Essential

• NVQ Level 2 in Pharmacy Services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Pharmacy Department, St Helier Hospital

Wrythe Lane

Carshalton

SM5 1AA

United Kingdom

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If youre comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our Croeso Candidate booklet below for more information.

Person Specification

Knowledge

Essential

• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)

Qualifications and Knowledge

Essential

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses

Experience

Essential

• Experience of working within a relevant health or social care environment, providing direct patient care

Desirable

• Ward based experience in a hospital environment

Skills and Attributes

Essential

• Good communication skills - verbal and written
• Ability to keep calm in stressful situations
• Ability to demonstrate a caring and compassionate approach

Desirable

• Welsh Language Speaking & Listening Skills (Level 3 and above/B2)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Llantrisant

CF72 8XR

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role

Person Specification

Experience

Essential

• Extensive post registration experience working at band 5 or 6 in mental health.
• Experience working with individuals with complex psychosis or enduring mental health conditions
• Experience of delivering recovery-focused, person-centred care
• Experience managing a caseload, including assessment, care planning, and risk management
• Experience working within a multidisciplinary team
• Experience maintaining accurate and timely clinical records
• Experience engaging service users who may be reluctant or hard to reach
• Ability to work independently and manage competing demands in a pressured environment

Desirable

• Experience working within inpatient mental health or rehabilitation settings
• Experience of recovery coordination or care programme approach (CPA) processes
• Experience delivering evidence-based psychosocial interventions
• Experience or knowledge of working with co-occurring substance misuse
• Experience contributing to service development, quality improvement, or evaluation
• Experience providing supervision, mentorship, or informal leadership within a team
• Experience facilitating therapeutic groups or structured activities

Qualifications

Essential

• A professional mental health qualification eg RMN, Social Work Degree or equivalent, BSc/Diploma in OT, SROT, Chartered Clinical Psychologist, on the appropriate professional body register and hold current registration with no restrictions Evidence of relevant continuing professional development

Desirable

• Post graduate qualification relevant to specialism
• Clinical Supervision qualification
• Training to level 3 in Safeguarding children and young people: roles and competencies for Health Care staff Evidence of leadership/management training within a core service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon Partnership NHS Trust

Address

Devon Partnership NHS Trust

Estuary House

Collett Way

Newton Abbot

Devon

TQ12 4PH

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.

Person Specification

Qualifications

Essential

• Masters degree in pharmacy plus 1 year pre-registration training
• Registered with GPhC, with at least 3 years' experience
• Post-graduate qualification in Clinical Pharmacy or equivalent specialist knowledge, acquired through a broad spectrum of clinical pharmacy training and experience

Desirable

• Post graduate qualification in psychopharmacology
• Member of the college of mental health pharmacy

Experience

Essential

• Interest in working in Mental Health Services
• Knowledge of Mental Health therapeutics
• Experience of hospital pharmacy
• Understanding of principals of Clinical Governance
• Able to work collaboratively in multidisciplinary setting

Desirable

• Experience of working on a forensic ward or psychiatric intensive care unit

Knowledge and skills

Essential

• Good level of relevant clinical knowledge
• Good written and verbal communication skills
• Good level of interpersonal skills so as to effectively exchange complex and sensitive information
• Good level of analytical skills
• Up to date knowledge of prescribing issues in mental health
• Relevant knowledge of pharmaceutical standards of practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

St Martins' Hospital

Littlebourne Road,

Canterbury, Kent,

CT1 1AZ

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role.

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting, is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2026/27 figures)

Person Specification

Training and Qualifications

Essential

• Computer literate.
• Level 3 Qualification in Health and Social care or equivalent
• Care Certificate or ability to obtain within 6 months.

Experience

Essential

• A varied and considerable experience of working within Mental Health/Learning Disabilities setting.

Desirable

• NHS Experience

Knowledge and Skills

Essential

• To have a good understanding of mental health conditions appropriate to the setting
• Numeracy and English literacy skills
• Ability to work in a multidisciplinary team, under the direction and supervision of a registered practitioner
• Ability to communicate effectively to a wide range of people.
• Able to record interventions in a timely manner
• Ability to travel between Trust sites in a timely manner
• A working knowledge of relevant policies and procedures
• Ability to act as a role model, support and delegate to others
• Ability to undertake physical health checks and document on MEWS
• To participate in Quality Improvement, Audits, Research, etc
• Punctual and flexible across hours of work
• Ability to be flexible and responsive
• Knowledge of moving and handling principles, including the Manual Handling Operations Regulations 1992, and ability to apply safe, risk-assessed techniques

Desirable

• Full Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Little Brook Hospital

Bow Arrow Lane

Dartford

DA2 6PB

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification.

Person Specification

Training, Qualifications and Registration

Essential

• Qualification in e.g. nursing, social work, occupational therapy and appropriate Professional Body Registration

Experience, Knowledge and Skills

Essential

• Understanding of legislation and guidance e.g. Mental Health Act, Mental Capacity Act, The Children Act etc
• Understanding of maintaining confidentiality/data protection
• Experience working in CAMHS
• Excellent interpersonal skills in a customer focussed environment
• Understanding and ability to differentiate mental health and Emotional Wellbeing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Maidstone Studios

Vinters Business Park, New Cut Road

Maidstone

ME14 5NZ

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Specialist Community Forensic LD Team or CLDP currently covers the five London boroughs of Camden, Islington, Barnet, Enfield, and Haringey, and aims to provide both assertive pre-discharge (transition management) and high levels of multi-disciplinary community forensic after-care for restricted or unrestricted learning-disabled patients discharged from secure care.

Additionally, the post holder will be expected to undertake assessments of LD patients referred to the North London Forensic Service for risk assessment or advice, and will attend professionals multiciliary meetings with generic community teams that refer services users to them. The referrals come from mainly from generic community teams.

The post holder will also be expected to join the NLFS consultant group in assessing new external referrals to the service, averaging 9 per year. This includes face-to-face assessments and also joining the Forensic Risk Advice Panel.

The post holder will be expected to support the Trusts Clinical Governance Framework for monitoring and improving standards of care through taking part in activities for improving quality and safety, assisting with NHS PSIRF process, identifying and managing risks within the service, as well as maintaining his or her own continuing professional development.

Person Specification

Qualifications

Essential

• MBBS or equivalent qualification

Desirable

• Qualifications or higher degree in medical education, clinical research or management
• Open Dialogue Training
• Additional clinical qualification

Eligibility

Essential

• Full Registration with the General Medical Council (GMC) with a current licence to practise from the GMC at intended start date
• Included on the GMC Specialist Register OR within six months
• Approved clinician status OR able to achieve within 3 months of appointment
• Section 12 Approved or able to achieve within three months of appointment

Desirable

• In good standing with GMC with respect to warning and conditions on practice

Transport

Essential

• Holds and will use valid UK driving licence OR provides evidence of proposed alternative

Clinical skills, knowledge and experience

Essential

• Excellent knowledge in specialty
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
• Excellent oral and written communication skills in English
• Able to manage clinical complexity and uncertainty
• Makes decisions based on evidence and experience including the contribution of others
• Able to meet duties under MHA and MCA

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service

Academic Skills and lifelong learning

Essential

• Able to deliver undergraduate or postgraduate teaching and training
• Ability to work in and lead team
• Demonstrate commitment to shared leadership and collaborative working to deliver improvement
• Participated in research or service evaluation.
• Able to use and appraise clinical evidence
• Has actively participated in clinical audit and quality improvement programmes.

Desirable

• Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post
• Reflect on purpose of CPD undertaken
• Experienced in clinical research and/or service evaluation
• Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications.
• Has led clinical audits leading to service change or improved outcomes to patients

Information Technology Experience & Skills

Essential

• Basic computer skills, including ability to use e-mail and Internet

Desirable

• Experience in data gathering and management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North London NHS Foundation Trust

Address

North London Forensic Service

Chase Farm Hospital, The Ridgeway

Enfield

EN2 8JL

United Kingdom

Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role duties

Medication Management Support:

Collaborate with Clinical Pharmacists and clinicians to adhere to agreed practice prescribing and standard operating procedures.

Process repeat medication requests, including the conversion of acute requests to repeat prescriptions, adjusting quantities, and processing prescriptions in accordance with agreed clinical protocols.

Assist in managing shared care protocols and support Clinical Pharmacists with complex patient cases.

Medication Reviews and Reconciliation:

Support medication reviews/monitoring and medicines reconciliation post-discharge or other transfers of care, particularly focusing on synchronizing medicines for patients transferring between care settings.

Organise necessary monitoring tests prior to Structured Medication Reviews (SMR) as determined by the PCN.

Patient Interaction:

Undertake patient support roles to ensure effective medicines use through shared decisionmaking conversations.

Provide a contact point for patients and colleagues with medication related queries, enhancing patient support and care continuity.

Record Management:

Maintain accurate patient medication records on the practices clinical computer system, recording advice given and actions taken.

Assist the Pharmacist with data analysis related to prescribing behaviour to align with NICE guidance and local clinical commissioning directives.

System Utilisation and Training:

Implement and support the use of the Electronic Prescription Service (EPS), Electronic Repeat Dispensing (eRD), and online ordering systems to streamline processes and reduce medication wastage.

Provide training and support on the legal, safe, and secure handling of medicines.

Operational Efficiency:

Develop efficient ordering and return processes to minimize medication wastage.

Support the promotion and maintenance of eRD and the optimization of repeat prescribing processes.

Interprofessional Collaboration:

Foster relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care sectors including primary care, community pharmacy, and secondary care.

Assist in developing and reviewing medicines audits and practice reception team protocols for general prescription requests to allow GPs and clinical pharmacists to focus on clinically complex patients.

Policy and Compliance:

Support the implementation of national prescribing policies and guidance within GP practices, care homes, and other primary care settings.

Assist in reviewing and developing practice policies to meet CQC requirements and support the PCN in delivering on the QIPP agenda, QOF, and locally commissioned enhanced services.

Professional Standards:

Work within competencies and maintain professional indemnity for the role.

Promote a culture that values equality and diversity, complying with relevant policies and actively promoting related issues.

Safety and Safeguarding:

Acquire appropriate levels of safeguarding knowledge and practice required for the post, complying with the organisations safeguarding policies.

Report any infection prevention and control issues to the line manager as required.

Person Specification

Experience

Essential

• Experience
• Proven experience as a Pharmacy Technician within a primary care setting, demonstrating familiarity with clinical pharmacy operations and medication management protocols.
• Experience in medication reconciliation, prescription handling, and supporting clinical audits and reviews.

Other Skills

Essential

• Technical Skills
• Proficiency in using clinical computer systems, including Electronic Prescription Ser-vice (EPS) and Electronic Health Records (EHR).
• Skilled in managing, ordering, and dispensing medications in accordance with standard operating procedures and legal requirements.
• Clinical Competencies
• Strong understanding of medication management systems, drug interactions, and contraindications.
• Ability to support clinical pharmacists in conducting Structured Medication Reviews (SMR) and medication synchronisation across care settings.
• Communication Skills
• Excellent communication skills, capable of effectively handling queries from patients and collaborating with multidisciplinary healthcare teams.
• Ability to provide training and support to practice staff on the safe and effective use of medicines and related systems.
• Previous SystmOne & EMIS web software usage is an advantage

Qualifications

Essential

• Educational Background
• Vocational qualification in Pharmacy Technology, NVQ Level 3 in Pharmaceutical Sciences, or equivalent is essential.
• Registered with the General Pharmaceutical Council (GPhC) or equivalent regulatory body as a Pharmacy Technician (if available).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Ernesettle Medical Centre

21 Ernesettle Green

Plymouth

PL5 2ST

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Supervisor in the Catering Department at Liverpool University Hospitals, you will lead a team to deliver exceptional customer service while meeting operational goals. You will provide guidance, training, and support, ensuring staff are motivated and professional. Lead by example in customer service, encouraging your team to upsell and provide tailored recommendations to improve sales and satisfaction. You will manage stock levels, ensuring displays are attractive and shelves are well-stocked, and oversee inventory and deliveries to maintain smooth operations. Maintaining high standards of hygiene and organization will be a priority, ensuring the store is clean and well-presented. You will supervise cash handling, ensuring accuracy in transactions and adherence to company procedures. Implementing loss prevention strategies will be key in safeguarding inventory, while collaborating with other teams to ensure efficient service delivery. Flexibility is essential as you may need to work across different sites or during peak times, including weekends and holidays. You will also participate in staff training and development, fostering a positive team environment. This role requires strong leadership, customer service, and organizational skills, with a keen eye for detail and the ability to thrive in a fast-paced environment.

Person Specification

Experience

Essential

• Previous catering experience at a supervisory level
• Previous Industrial Catering experience

Knowledge

Essential

• A general understanding of why food hygiene is important
• Health and safety basic knowledge
• Knowledge of Cash handling and till systems

Skills

Essential

• Excellent Communication skills
• Basic data inputting either manually or using a computer/tablet
• Basic numeracy and literacy skills
• Ability to work as part of a team
• Excellent organisation skills

Other

Essential

• Willingness to work flexibly and at other sites when required
• Ability and willingness to undertake further training as necessary

Qualifications

Essential

• Level 3 Food Hygiene Certificate
• ILM certificate NVQ 3 in catering subject/equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Act as lead on business change activities, working with the project to support the delivery of the business case benefits and outcomes.
• Assess the impact of change on stakeholders to support successful delivery of the change.
• Support the preparation of the change management elements of the Business Case.
• Provide input to the creation and maintenance of Business Change products, such as changeplans, impact assessments and readiness documents.
• Support the Project Manager with preparing and updating the change plan.
• Contribute to the assessment of business readiness before implementation.
• Support the Project Manager and/or Benefits Manager with identifying and tracking benefits.
• Contribute to the development and maintenance of the communications plan.
• Identify stakeholders and include them in the stakeholder engagement plan, building strong working relationships.
• Act as a point of contact for queries relating to the business change activity.
• Use digital tools and data to support tracking of change impacts, adoption and progress.
• Promote the use of recognised business change approaches and assist colleagues in applying best practice.
• Be an active member of the UKHSA Project Delivery Profession Community.

You will be supported to work towards achieving Government Project DeliveryAccreditation should you not already hold this.

The above is only an outline of the tasks, responsibilities and outcomes required of these roles.You will carry out any other duties as may reasonably be required. The job descriptions and person specifications may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

Essential Criteria

• Recent experience supporting business change activities or change implementation within a project, programme or operational change environment.
• Ability to analyse and summarise the impact of change on teams, processes and stakeholders, using structured approaches or tools.
• Excellent communication skills with the ability to build effective working relationships with a range of stakeholders.
• Awareness of business case development, benefits management, and change control.
• Awareness of planning, scheduling, assurance, risk and issue management and governance.
• Ability to use digital tools to support change tracking, assess impacts and monitor adoption of new ways of working.
• Strong capability in using Microsoft Office applications, specifically Outlook, Word, Excel, and PowerPoint.

Selection Process Details

This vacancy is using Success Profiles Success Profiles - GOV.UKand will assess your Experience, Behaviours and Technical Skills.

Application & SiftAt sift stage you will be assessed against the 7 Essential Criteria listed in this job advert.You will be required to complete:

• An Application Form (Employer/Activity history section on the application)
• A 750 word supporting statement -do not exceed 750 words as we will not consider any words over and above this amount

This should outline how your skills, abilities, experience and knowledge provide evidence of your suitability for the role, with reference to the 7 Essential Criteria listed in this job advert.

You will receive a joint score for your Application Form and Supporting Statement. The application form is the kind of information you would put into your CV please be advised you will not be able to upload or email us your CV. Please complete the Application Form in as much detail as possible.

Longlisting

In the event of a large number of applications, we may longlist into 3 piles of:

1. Meets all Essential Criteria
2. Meets some Essential Criteria
3. Meets no Essential Criteria

Only those that 'Meets all Essential Criteria' will progress to Shortlisting.

Shortlisting

In the event of a large number of applications, we may conduct an initial sift on the following 2 Essential Criteria:

• Recent experience supporting business change activities or change implementation within a project, programme or operational change environment.
• Excellent communication skills with the ability to build effective working relationships with a range of stakeholders.

If you are successful at this stage, you will progress to the Stage 2: Pre-Interview Assessment.Feedback will not be provided at this stage.

Stage 2: Pre-Interview Assessment

Candidates will be invited to a 20-minute pre-interview assessment which will be undertaken remotely, via MS Teams.

The pre-interview assessment will assess your Technical Skills through instinctual critical thinking and situational judgement, drawing from your Business Change technical experience.

A scenario will be presented on the screen, read aloud and shared using the chat function. You will be expected to consider the situation (5 minutes) and share your thinking (10 minutes).

If you are successful at this stage, you will progress to Stage 3: Interview.

Stage 3: Interview

You will be invited to a remote interview.Interview date(s) to be confirmed.

Behaviours and Technical Skills will be assessed at interview. The Behaviours being assessed during the interview will be as follows:

• Communication and Influencing - Lead Behaviour
• Working Together
• Delivering at Pace

Technical Skills will be assessed from questions during the interview.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service as well as internal applicants.

Location Details

This role is being offered as hybrid working based at any of our Core HQs in Birmingham, Leeds, Liverpool and London Canary Wharf.

We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).

Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Salary Information

Higher Executive Officer (HEO): Salary is subject to base location and is per annum, pro-rata.

• National HEO: £33,422 - £40,731
• Outer HEO: £35,587 - £43,244
• Inner HEO: £37,749- £45,353

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Person Specification

Application Form and Supporting Statement

Essential

• Application Form and Supporting Statement

Stage 2: Interview - Behaviours

Essential

• Communication and Influencing - Lead Behaviour
• Working Together
• Delivering at Pace

Stage 1: Pre-Interview Assessment - Technical Skills

Essential

• Assessment on instinctual critical thinking and situational judgement, drawing from your Business Change technical experience.

Stage 2: Interview - Technical Skills

Essential

• Questions during Interview

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Hybrid working based at any of our core HQs

Birmingham, Leeds, Liverpool and London Canary Wharf

E14 4PU

United Kingdom

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Job description

Job responsibilities

• Cleaning wards to high standards within the hospital.
• Adhering to infection control polices and procedures
• Flexibility required
• Cleaning experience essential
• Working within domestic services department at the Royal site.
• Cleaning to high standards
• Adhering to polices and produces
• Overtime is also regularly available

Person Specification

Qualifications

Essential

• GCSE/Equivalent

Knowledge

Essential

• A general understanding of why cleanliness in a patient/healthcare environment is important
• Health and safety basic knowledge

Skills

Essential

• Ability to work on own initiative
• Communication skills
• Basic numeracy and literacy skills
• Ability to work as part of a team

Experience

Essential

• Previous Domestic experience

Desirable

• Previous healthcare environment experience
• Previous use of cleaning machinery, floor polishing machinery
• Knowledge of colour coding systems

Other

Essential

• Willingness and ability to undertake further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Job description and the person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Person Specification

Qualifications

Essential

• Diploma or equivalent appropriate qualification, e.g. foundation degree: or NVQ3 level qualification plus short courses or relevant experience to diploma level - Demonstratable ability to study at Level 7

Experience

Essential

• The postholder will be studying for a postgraduate diploma, evidence of ability to study at level 7 is required.
• Evidence of working with children and young people who experience common mental health difficulties including anxiety and/or depression.
• Demonstrates high standards in written communication.
• Working knowledge of Health, Social and caring services, education and voluntary sector, together with the relevant legislation regarding both children and mental health
• Demonstrate knowledge and skills to safeguard and protect children and young people's welfare in line with the children's act 2004 requirements
• Able to write clear reports and letter.
• Ability to manage own caseload and time

Desirable

• Working within a school setting
• Working within a mental health setting
• Working with children
• Working within an organisation with agreed standards and targets in place to demonstrate outcomes.
• Evidence of working within the local community

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford District Care NHS Foundation Trust

Address

Agile

Home address or school

Bradford and Craven

BD18 3LD

United Kingdom

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

Job description

Job responsibilities

Job Overview Continued-

To promote a culture of evidence-based practice, innovation, and continuous learning, embracing digital solutions to widen access and improve experiences of care. Lead efforts to reduce inequalities, strengthen pathway utilization, and use meaningful data to inform improvement and demonstrate impact.

To ensure practice reflects national guidance while actively shaping service development, evaluation, and collaborative working, contributing to a future where every family has the opportunity to build strong, healthy foundations from the very beginning.

Fixed term until 31st March 2027

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Person Specification

Qualifications

Essential

• One or more of the qualifications listed: o Registered General Nurse o Registered Nurse -Mental Health o Registered Midwife o SCPHN

Desirable

• Masters/ Post graduate qualification in perinatal mental health
• Post-graduate doctoral level training in Clinical or Counselling Psychology, as accredited by the British Psychological Society. Registered with the Health and Care Professions Council.
• Doctorate Level 6-year ACP accredited training in Child and Adolescent Psychotherapy which includes a minimum of 4 years' full-time clinical training and one's own intensive analysis. Full member of Association of Child Psychotherapists

Experience

Essential

• Previous experience of working with perinatal difficulties and parent infant work
• Experience of working in perinatal mental health/mental health services
• Experience of working collaboratively with other professionals within the health economy and from other organisations.

Attitude and Approach

Essential

• Willing to be flexible and adaptable in accordance with changing service operational priorities.

Desirable

• Supports Trust mission values and operational priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bradford District Care NHS Foundation Trust

Address

New Mill

Victoria Road

Bradford District

BD18 3LD

United Kingdom

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

Job description

Job responsibilities

You can read an overview of the main duties of the role in the section below. Job description and main responsibilities.

To understand the role in more detail please read the full job description and person specification documents attached.

Person Specification

Qualifications / training required

Essential

• Degree in mathematics, computing or information field or equivalent relevant proven knowledge and work based experience
• Minimum of 3 GCEs level C or higher including Mathematics and English Language
• Evidence of sustained and continued learning/professional development

Desirable

• Recognised computing, project management, ITIL or customer service qualification

Experience

Essential

• 1 Proficient use of electronic contracting and human resources systems / databases, as systems' administrator/manager, including system configuration and significant knowledge of back end processes
• 2 Proficient use of Learning Management Systems, as systems' administrator/manager, including system configuration and significant knowledge of back end processes
• 3 Proficient use of Rostering systems, including rostering system's interfaces with other applications, , as systems' administrator/manager, including system configuration and significant knowledge of back end processes
• 4 Proven customer facing support delivery, including via helpdesk, in a large complex organisation
• 5 Proven experience of working to demanding and competing timetables with proven track record of meeting deadlines
• 6 Providing IT Support and after implementation support
• 7 Gathering, interpreting and mapping customer requirements to available systems
• 8 Understanding of the principles of good communications, freedom of information and data protection legislation and FOI requests handling
• 9 Proven experience of successful implementation of processes to manage and improve service and data quality
• 10 Evidence of presenting complex information to internal and external groups in an understandable way

Desirable

• 1 Proven experience of extensive NHS trusts internal reporting
• 2 Working knowledge of medical staff rostering systems
• 3 Previous NHS Experience
• 4 Proven knowledge and experience of NHS Banding and Organisational Structures
• 5 Supporting educational IT systems

Trust Values

Essential

• Patients First
• Always Improving
• Working Together

Skills

Essential

• 1 Good planning, analytical, administrative and numerate abilities
• 2 Logical and structured application
• 3 Good written and verbal communication to communicate highly complex information and processes clearly at all levels across the organisation
• 4 Demonstrates attention to detail and accuracy throughout
• 5 IT proficient
• 7 Ability to develop skills to meet the needs of the team to include new processes and systems / reporting tools
• 8 Good interpersonal skills with well-developed influencing and negotiating capability to persuade others to work to deadlines
• 9 A flexible approach and the ability to work autonomously, seeking advice and referring when appropriate, as well as collaboratively within the team and across the organisation
• 10 Ability to identify user issues quickly and within agreed timescales
• 11 Calm, patient and dependable manner with a considered approach and responsible outlook
• 12 Contributes to team goals
• 13 Motivated self-starter able to take direction

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge and Qualifications

Essential

• NMC registered

Desirable

• Evidence of post registration study and training, e.g.
• POVA

Experience

Essential

• Pre registration evidence in direct nursing care

Desirable

• Clear understanding of clinical governance framework

Skills and Competencies

Essential

• Clear understanding of contract of care
• Ability to document details clearly and accurately
• Clear understanding of consent process

Desirable

• Knowledge of incident reporting policy
• Awareness of Policies Knowledge of incident reporting policy

Personal/Disposition

Essential

• Ability to communicate effectively
• Ability to work under pressure.

Desirable

• Welsh speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Llandudno General Hospital

Hospital Road

Llandudno

LL30 1LB

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Duties specific to role

• Clinical procedures (only to be performed once trained and assessed as competent)
• Venepuncture
• BP/Pulse Temperatures
• Simple dressings
• Urinalysis
• Ear syringing
• Collect and prepare swabs and samples
• Blood glucose monitoring
• Record ECGs
• Process blood samples for INR test analysis
• Act as chaperone
• Assist GPs and practice nurses with procedures
• NHS health checks
• Diabetic foot checks
• Immunisations (under supervision of prescriber)
• Support patients with management of long-term conditions
• Support patients with lifestyle advice and education

Other

• Stock control and management
• Supporting nursing team with infection prevention and control
• Checking, maintenance and calibration of equipment and fridges Preparation & maintenance of clinical rooms
• Maintain Cold Chain procedures
• Segregation and disposal of waste materials
• Decontamination of instruments and clinical equipment

General

• To undertake the procedures listed above
• To complete all associated documentation
• To mentor and train new members of staff (once fully trained in role)
• To be sensitive to the needs of service users whilst performing an invasive procedure.
• To maintain and ensure effective and efficient use of consumable equipment..
• To undertake all duties and responsibilities, at all times in compliance with the local policies and procedures.
• To behave at all times with courtesy and consideration to colleagues and service users.

Working conditions

• Frequent, prolonged VDU use
• Time-pressured environment
• High levels of accuracy and attention to detail essential at all times
• Exposure to distressing situations and written material
• Exposure to body fluids and needles
• Potential exposure to blood-borne viruses
• Requirement to wear uniform

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Description for all G DOC workers

The job description for all G DOC workers also forms part of your job description.

Person Specification

Personal Qualities

Essential

• Clear, polite telephone manner
• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Experience

Desirable

• Work in a phlebotomist or HCA role
• Professional experience of healthcare

Other

Essential

• Disclosure Barring Service (DBS) check

Desirable

• Evidence of continuing professional development

Qualifications

Essential

• GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required)
• NVQ Level II Health & Social Care or above
• Trained in phlebotomy

Skills

Essential

• Excellent communication skills (written and oral)
• If not already competent in SystmOne, Office & Outlook, willing and able to undertake training and develop competency.
• Ability to follow policy and procedure
• Effective time management
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Must either be Hepatitis B immune or be willing to undergo an immunisation course

Desirable

• Competent in use of SystmOne
• Competent in the use of Office and Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

G DOC Ltd

Address

Dean Medical Practice - Coleford

Coleford Health Centre

Railway Drive

Coleford

Gloucestershire

GL16 8RH

United Kingdom

Employer's website

https://ghac.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full Time 37.5 hours Monday - Friday. Open to job share discussions.

Team Management

• Lead, support, and manage the reception team, ensuring effective day-to-day operations. Organise staff rotas to ensure adequate coverage during opening hours, including handling leave and absences.

• Conduct regular team meetings and performance reviews, identifying training and development needs.

• Provide mentorship and guidance to staff, promoting a positive and professional working environment.

• Patient Services

• Ensure the reception team delivers a friendly, professional, and efficient service to all patients.

• Oversee appointment bookings, telephone systems, and patient enquiries to maintain high standards of accessibility and service.

• Act as a point of escalation for complex or sensitive patient queries.

• Promote the use of digital services, such as online booking systems, prescription requests, and patient portals.

• Complaint Management

• Handle patient complaints in line with NHS and practice policies, ensuring timely resolution and appropriate communication.

• Investigate complaints thoroughly, liaising with clinical and administrative staff as necessary.

• Identify trends or recurring issues and implement service improvements to address them.

• Keep complaint logs up to date, including records held within Teamnet as well as existing internal systems.

• Health and Safety Compliance

• Oversee health and safety policies within the practice, ensuring compliance with relevant regulations.

• Conduct audit assessments, including for fire safety, infection control, and workplace hazards.

• Coordinate staff training in health and safety protocols, including first aid and fire safety procedures.

• Act as the practices point of contact for health and safety inspections or audits.

• Administration and Reporting

• Monitor and improve workflows to enhance the efficiency of patient services.

• Maintain accurate records and documentation related to complaints, incidents, and health and safety activities.

• Provide regular reports to practice management or partners on key metrics, such as patient feedback, complaints, and operational performance.

• Quality and Governance

• Work collaboratively with the management team to ensure compliance with CQC standards and other regulatory requirements.

• Contribute to quality improvement initiatives and practice development projects.

• Stay informed about NHS policies, guidelines, and innovations in patient services.

Person Specification

Qualifications

Essential

• Excellent written skills
• Excellent communication skills
• Previous experience in managing staff.
• Understanding of confidentiality and data protection (GDPR) principles.
• Ability to work independently and as part of a team.

Desirable

• Primary Care / NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bartlett Group Practice

Address

Wharf Road

Ash Vale

Aldershot

Hampshire

GU12 5BA

United Kingdom

Employer's website

https://www.bartlettgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Advanced Childrens Play and Health Care Worker Carer Level 3

Location: Greater Manchester Role Type: Permanent, Full-time Hours: 37.5 hours per week. Flexible availability is required Monday to Sunday on a rolling rota, in line with service delivery needs. Shifts will fall within our core operating hours of 6:00am10:00pm. Salary: £26,325 per annum (£13.50 per hour)

Make a Difference Where It Matters Most

Lagans Foundation is a specialist childrens charity providing home health care, respite and support to families of children and young people aged 019 with complex health needs.

Our charity was founded from lived experience of caring for a child with complex congenital heart defects and feeding difficulties, and from understanding just how difficult it can be for families to find the right support once they are at home.

Today, our carers work alongside families across the North West, providing individualised care and respite to children and young people with a wide range of complex and high-dependency health needs.

For some families, having a skilled carer they trust means a parent can rest, spend time with another child, have a meal, take a shower or simply have some time knowing that their child is being safely and compassionately cared for.

For the child or young person, our role is to understand their individual needs, their communication, their routines, their preferences and the clinical care that keeps them safe and well supported.

No two children, families or shifts are the same.

Were Looking for an Advanced Carer

We are now looking for an experienced Advanced Childrens Play & Health Care Worker Carer Level 3 to join our specialist care team.

This is not an entry-level care position.

You will already have experience supporting people with complex or high-dependency health needs and have the confidence and clinical competencies required to provide more advanced care.

You will work in children's own homes and communities, providing safe, compassionate and individualised support while giving parents and unpaid carers valuable respite.

Depending on the individual child, this could include complex respiratory support, enteral or parenteral nutrition, seizure management, medication, personal care, positioning, communication support and other specialist interventions.

Just as importantly, you will get to know the individual child and family and understand what good care means for them.

What Youll Be Doing

As a Carer Level 3, you will:

• Provide safe, high-quality care to children and young people with complex and high-dependency health needs.
• Work confidently within individual care plans, risk assessments and clinical protocols.
• Deliver advanced clinical interventions within your assessed competencies.
• Recognise changes or deterioration in a child's condition and escalate concerns appropriately.
• Administer medication safely in accordance with care plans, training and policy.
• Provide personal care while maintaining dignity, comfort, privacy and respect.
• Support feeding, positioning, mobility, communication and respiratory needs where required.
• Understand each child's individual way of communicating and respond to their preferences and needs.
• Build professional, trusting relationships with children, parents and families.
• Provide families with confidence that their child is receiving safe and compassionate care while they take a much-needed break.
• Maintain accurate and timely care and clinical records.
• Support and mentor other carers in clinical practice.
• Share your experience and help less experienced colleagues develop their confidence and competence.
• Work closely with Area Care Team Leaders, our Clinical Lead and other health and care professionals.
• Identify and escalate clinical, safeguarding or care concerns promptly.
• Maintain your professional development, mandatory training and clinical competencies.

The Experience Youll Bring

For our Carer Level 3 position, you will need:

• Level 3 Health & Social Care qualification or higher
• Demonstrable experience in complex/high-dependency care
• Experience supporting children or young people with significant health needs
• Experience providing personal care
• Experience supporting medication and clinical care
• Confidence working independently within a family home
• The ability to remain calm and respond appropriately when a child's condition changes
• An understanding of professional boundaries and when to seek clinical support
• Excellent communication skills with children, families, colleagues and professionals
• A full UK driving licence and access to your own vehicle with business-use insurance
• An Enhanced DBS covering the Child and Adult Workforce

Advanced Clinical Competencies

You will have experience and competency in:

• Tracheostomy care essential

Experience and competency in one or more of the following would be advantageous:

• NP suction / airway clearance
• Rescue medication for uncontrolled epilepsy/seizure management
• TPN management
• CPAP / BiPAP support
• Advanced airway management

All appointments at Carer Level 3 will also be subject to completion of Lagans Foundation's required internal competency assessments and Level 3 clinical sign-off before carrying out relevant procedures independently.

What Makes Care at Lagans Different?

Technical competence is essential but it isn't everything.

When you enter a family's home as a Lagans carer, you are being trusted with someone incredibly important to them.

We therefore look for carers who understand that excellent complex care is also about dignity, consistency, patience, communication and trust.

Some children we support may communicate verbally and be active within their community. Others may communicate non-verbally, have very limited mobility or require significant clinical intervention throughout their care.

Good care looks different for every child.

Your job is to understand the person you are supporting, work safely within their individual care plan and help provide the family with reliable, compassionate support.

Our Values

At Lagans Foundation, we expect our team to demonstrate our values in the way they care for families and work with one another:

Passion Taking pride in providing excellent care and making a meaningful difference to families.

Resilience Remaining calm, dependable and adaptable when caring for children with complex needs.

Integrity & Communication Being honest, professional and clear, following care plans and speaking up when something isn't right.

Empathy Understanding that every child and every family's circumstances are different and providing support without judgement.

Develop Your Career With Lagans

Joining us at Level 3 doesn't mean your development stops.

We want experienced carers to continue building their clinical knowledge, confidence and leadership skills.

Depending on your career ambitions, development could include further formal qualifications and progression towards roles such as:

• Nursing Associate
• Registered Children's Nurse
• Senior carer positions
• Leadership opportunities within our care service

Progression is based on competency, qualifications, experience, performance and the needs of the organisation.

Why Join Lagans Foundation?

Lagans Foundation was created because families caring for children with complex health needs can need support that doesn't always fit neatly within traditional services.

We work to help bridge the gap between health services, community care and the realities families experience at home.

As part of our team, you will be joining a charity where your skills have a direct impact not only on the child you care for, but on their wider family.

Youll also receive:

• £26,325 annual salary (£13.50 per hour)
• 28 days holiday (FTE)
• Pension scheme
• Health Cash Plan through Hospital Saturday Fund
• Perkbox
• Unlimited counselling
• Flexible benefits and salary sacrifice options
• Specialist clinical training and competency development
• Regular supervision and support
• Ongoing professional development
• Opportunities for career progression

Be You, With Us

At Lagans Foundation, we welcome you all of you.

We embrace diversity, value individuality and recognise the different experiences and perspectives people bring to our organisation.

We are proud to be a Disability Confident Committed employer and are happy to discuss reasonable adjustments throughout our recruitment process and employment.

Could You Be the Experienced Carer Our Families Need?

If you already have complex-care experience, advanced clinical competencies and want to use those skills to provide safe, individualised and compassionate care to children and families, we would love to hear from you.

Send your CV to [email protected] or call 01204 800304 for an informal chat.

Person Specification

Experience

Essential

• Demonstrable experience of providing care to people with complex or high-dependency health needs
• Experience of supporting children or young people with significant or complex health needs
• Experience and competency in tracheostomy care
• Experience of providing personal care to children or young people while maintaining dignity, privacy and respect
• Experience of supporting medication administration and clinical care in accordance with individual care plans and procedures
• Experience of working within individual care plans, risk assessments and clinical protocols
• Experience of recognising changes or deterioration in a child or young persons condition and responding and escalating concerns appropriately
• Experience of working independently and safely within a child or young persons home
• Experience of communicating effectively with children, young people, parents, families and health and care professionals
• Experience of maintaining accurate and timely care and clinical records

Desirable

• Experience and competency in NP suction and airway clearance
• Experience and competency in rescue medication for uncontrolled epilepsy and seizure management
• Experience and competency in TPN management
• Experience and competency in CPAP / BiPAP support
• Experience and competency in advanced airway management
• Experience of supporting children or young people with multiple or high-dependency clinical needs within their own homes or community settings
• Experience of supporting or mentoring less experienced carers in clinical practice
• Experience of working collaboratively with a range of health and care professionals

Qualifications

Essential

• Level 3 qualification in Health and Social Care, or a relevant equivalent or higher qualification
• Demonstrable experience of providing care to people with complex or high-dependency health needs
• Experience of supporting children or young people with significant or complex health needs
• Experience and competency in tracheostomy care
• Experience of providing personal care while maintaining dignity, privacy and respect
• Experience of supporting medication administration and clinical care in accordance with care plans and procedures
• Ability to recognise changes or deterioration in a childs condition and respond and escalate concerns appropriately
• Ability to work confidently and safely within individual care plans, risk assessments and clinical protocols
• Confidence and ability to work independently within a child or young persons home
• Understanding of safeguarding responsibilities, professional boundaries and when to seek additional clinical support
• Excellent communication skills and the ability to build professional and trusting relationships with children, young people, families, colleagues and other professionals
• Ability to remain calm, resilient and adaptable when supporting children with complex health needs
• Full UK driving licence and access to a vehicle with appropriate business-use insurance
• Ability to work flexibly across a rolling rota, Monday to Sunday, in line with service delivery requirements
• Ability and willingness to complete Lagans Foundation internal competency assessments and achieve the required Level 3 clinical sign-off before undertaking relevant clinical procedures independently

Desirable

• Experience and competency in nasopharyngeal suction and airway clearance
• Experience and competency in administering rescue medication for uncontrolled epilepsy and seizure management
• Experience and competency in Total Parenteral Nutrition management
• Experience and competency in Continuous Positive Airway Pressure or Bilevel Positive Airway Pressure support
• Experience and competency in advanced airway management
• Experience of supporting children and young people with multiple or high-dependency clinical needs within their own homes or community settings
• Experience of supporting or mentoring less experienced carers in clinical practice
• Experience of working collaboratively with multidisciplinary health and care professionals
• Evidence of ongoing professional development relevant to childrens complex care
• Additional relevant clinical care training or qualifications above the minimum requirements of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lagan's Foundation

Address

Futura One, Suite E

Futura Park

Bolton

Horwich

BL6 6PG

United Kingdom

Employer's website

https://lagans.org.uk/news-and-more/ (Opens in a new tab)

Job description

Job responsibilities

In this role, your key responsibilities will include managing and maintaining a child focused environment where play occurs naturally.To use theoretical knowledge and evidence based practice to assess, plan, implement and evaluate therapeutic play interventions in hospital and in the community.To promote an awareness of the emotional needs of children in hospital and the importance of play, within the multi-disciplinary team.To plan and implement individual therapeutic play programmes to include preparation for invasive and non-invasive procedures, distraction therapy and post procedural play.

Experience and skills needed:Registered & qualified Health Play Specialist holding the Foundation Degree in Health Care Play.Registered with the Society of health Play Specialist (SoHPS) previously Healthcare Play Specialist Education Trust (HPSET) and National Association of Health Play Specialists (NAHPS).Experience of working with children and/or young people and their families in a health care setting.

Person Specification

Qualifications, knowledge and experience

Essential

• Foundation Degree in Healthcare Play Specialism or Level 4 Diploma in Specialised Play for Children and Young People/ Edexcel Certificate in Hospital Play Specialism or HPSC/HPSEB
• Registration with HPSET
• Documented evidence of Continuing Professional Development (up to date professional portfolio)
• Experience of working with children and young people in a Hospital/ clinical setting including supporting students and delivering therapeutic play interventions
• Excellent communication skills, including the ability to support families experiencing stress, crisis, or emotional distress.
• Demonstrates a high standard of written and spoken English and a commitment to professional standards and child-centred care.
• Knowledge of therapeutic assessments and interventions, cultural considerations in play provision, and relevant medical and surgical terminology.
• Ability to plan, coordinate and deliver therapeutic interventions for individuals and groups of children and young people.
• Sound knowledge of child development, therapeutic play, current best practice, health legislation, the Children Act, and NAHPS professional guidelines.
• Understanding of the impact of hospitalisation, treatment, chronic illness, and life-limiting conditions on children, young people, and their families.
• Ability to recognise and manage stress in self and others and work effectively in emotionally challenging situations.
• Ability to move and handle patients and equipment safely.

Desirable

• Additional training relevant to role Membership of Professional Body (NAHPS or CLC)
• Experience of working with children and young people with long-term health conditions and their families.
• General knowledge of the principles and application of clinical governance
• Experience of working with children and young people with additional needs including those with challenging behaviours
• Ability to contribute to and implement teaching programmes for students and affiliated staff about the profession

Trust Values

Essential

• Patient First
• Working Together
• Always Improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Interviews will be held on 28/09/2026

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

Essential

• Registered Nurse (Part 1)
• Current NMC Registration
• Masters Degree or equivalent experience
• Specialist qualifications
• Expert level of knowledge in clinical speciality
• Knowledge of service improvement
• Able to undertake a literature search and critically appraise research papers

Desirable

• Teaching qualification
• Management qualification
• Advanced clinical skills
• Non-medical Prescribing course

Experience

Essential

• Experience in the relevant specialty
• Experience of working in a multi-professional environment
• Experience of managing a ward/area/department
• Experience of working with pre-registration nursing/midwifery students in a mentorship role
• Experience of undertaking audit

Desirable

• Experience of participating in research

Language skills

Desirable

• Welsh speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Bronglais General Hospital

Caradog Road

Aberystwyth

SY23 1ER

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

For full job description please see attached JD

We are looking for a highly credible and influential senior leader who can build strong partnerships and inspire improvement across complex organisations.

You will have:

Current registration as a Midwife with the Nursing and Midwifery Council (NMC).

A master's degree or equivalent senior-level experience in a health-related field.

Significant experience leading quality, patient safety, governance or clinical standards programmes at senior level within the NHS.

A strong understanding of Integrated Care Boards, Integrated Care Systems, commissioning and the wider healthcare landscape.

Proven ability to influence senior stakeholders, lead change and drive measurable improvements in service quality and patient outcomes.

A commitment to reducing inequalities, promoting inclusion and ensuring the voices of patients, families and communities inform decision-making.

The post is expected to be advertised for 2 weeks, with interviews provisionally planned for the w/c on 12th October 2026, subject to the outcome of the recruitment process.

Person Specification

Education/ Knowledge and Qualifications

Essential

• Registered Midwife, with current professional registration with the NMC.
• Educated to master's level in a health-related subject or equivalent level of experience of working at a senior level.
• Postgraduate Management qualification or equivalent experience.
• Evidence of continuing professional develop.

Desirable

• Quality improvement qualification.
• Project Management Qualification (PRINCE2, MSP, APM or equivalent).

Experience

Essential

• Significant understanding of the ICB and ICS in relation to quality, patient safety and patient experience.
• Considerable understanding of the background to and the aims of current healthcare policy in London and appreciate the implications of this on engagement in relation to quality and patient safety.
• An appreciation of the relationship between NHS England, the ICB and in relation to commissioning and oversight responsibilities.
• Proven ability to influence a range of stakeholders and demonstrable commitment to partnership working and delivery with a range of external organisations.
• Previous experience of leading clinical governance patient safety or standards work (i.e. Leadership on complaints, risk management, clinical audit, serious incidents) at a senior level with demonstrable improvements in provision.
• xperience of successfully delivering approaches to improve and embed quality in providers within a partnership environment.
• Experience of carrying out a leadership role in clinical commissioning with acute provider(s).
• Experience improving provider safety in specific areas through a variety of commissioning activities.
• Proven ability to influence a range of stakeholders and demonstrable commitment to partnership working and delivery with a range of external organisations.
• Experience of designing systems to support quality governance and experience in shaping policy and setting improve provider service delivery. 1 1 objectives aligned to wider NHS and strategic objectives.

Desirable

• Commissioning experience.
• Experience improving provider safety in specific areas through a variety of commissioning activities.
• Experience of acting on feedback healthcare providers to improve provider service delivery.

Skills, & Abilities

Essential

• Understanding of NHS and ICB finance and funding models.
• Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes. Uses evidence to make improvements, seeks out innovation.
• In-depth understanding of the NHS, Integrated Care System, NHS 10 Year Health Plan and the statutory duties of the ICB.
• Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness

Communication

Essential

• Proficient in the use of Microsoft software.
• Excellent interpersonal and communication skills, able to influence and persuade others at all levels within and across the organisation, articulating a balanced view and able to constructively question information from others.
• Ability to provide and receive, convey and present complex, sensitive and/or contentious nformation to large groups, responding openly to questions to ensure full understanding and engagement and develop a range of options.
• Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
• Proficient presentation skills & able to adapt presentation skills to different audiences.
• Ability to forge and maintain strong collaborative relationships.

Effort factors

Essential

• Manage long periods of intense concentration requiring in-depth mental and meticulous attention to detail, often with frequent interruption when preparing reports and presentations
• Actively engage and participate at meetings with internal and external stakeholders.
• Priorities and deadlines may change with little notice, ability to work in a pace faced environment is required.
• Manage disciplinary processes, manage poor performance, conduct and capability.
• Occasionally, may have to impart difficult and/or distressing information.

Values and Behaviours

Essential

• Commitment to the values and principles of system working across within WNL ICB.
• Promote equality, diversity and inclusion within all areas of responsibility.
• Team player.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West and North London ICB

Address

Marylebone Road

London

NW1 5JD

United Kingdom

Employer's website

https://www.westandnorthlondon.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

• Registered Mental Health Nurse Qualification.(RNMH & RNLD)
• On-going registration with the NMC.
• Evidence of Continued Professional Development that supports clinical practice.

Knowledge

Essential

• Can demonstrate an understanding and knowledge base of mental health conditions and their treatments.
• Can demonstrate a working knowledge of physical health conditions and the complications that this can cause to patients experiencing mental ill health.

Experience

Essential

• Post Graduate experience
• Experience of working within a multi-disciplinary team structure.
• Experience of assessing, planning, implementing and reviewing care needs.

Desirable

• Supervision and management of staff.
• Experience of liaison and advising professionals from other services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

The Harbour

Windmill Rise

Blackpool

FY4 4XQ

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)