Job description

Job responsibilities

Please see the attached job description for a full list of main responsibilities and the person specification for this role.

Person Specification

Knowledge, Experience and Expertise

Essential

• Expert knowledge of all occupational health requirements within a health care setting
• Expert knowledge of the national and local policy relating to Occupational Health and Wellbeing service and interventions
• Evidence of ongoing professional development

Desirable

• Significant senior level experience within large healthcare organisations
• Knowledge and experience of OH IT systems, to support effective working and service improvements
• Experience of undertaking audits and quality assurance initiatives
• Knowledge of budget management and cost improvement initiatives

Communication and Relationships (including management responsibilities)

Essential

• Strong analytical skills to interpret and present data and use this to drive forward and implement change
• Ability to identify, develop, nurture and promote collaborative approaches to service development/improvement.
• Well-developed engagement, delegation, people and workload management skills
• Demonstrate willingness and ability to challenge and change existing practice
• IT literate including Microsoft Office, Excel, PowerPoint and email systems
• Highly developed interpersonal, communication (written and oral) skills together with strong leadership and influencing with the ability to enthuse, motivate and involve key stakeholders

Qualifications / Training

Essential

• Registered Nurse - Part 1 of NMC register OR equivalent HCPC registration
• Post-registration Occupational Health Specialist Practitioner Qualification
• Educated to Degree level in relevant OH qualification or equivalent experience

Desirable

• Recognised Teaching / Assessing Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale Royal Hospital

Occupational Health Department

Halifax

HX3 0PW

United Kingdom

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The ideal candidate will have experience in a General Practice Management setting together with an understanding of the rapidly changing healthcare environment.

Personnel and training

Managing the administrative staff and non-clinical management of nursing staff, including taking lead responsibility for co-ordinating/undertaking staff appraisals & co-ordination of recruitment selection and training.

Ensuring contracts of employment are provided to all staff and that all relevant employment legislation is followed. Ensuring implementation of the practices employment policies and procedures.

Information technology

Responsibility for the computer system, including organising any maintenance and developments to the system. Ensure compliance with Data Protection legislation.

Premises and equipment

Responsibility for monitoring of security or premises, arranging repairs and maintenance of premises, services and equipment.

Ensuring that the practice complies with aspects of Health & Safety at Work (HASAW) legislation.

Patient services

Implementing and maintaining systems to receive patient enquiries and suggestions, including oversight of the practice-based complaints procedure.

Reviewing and updating the practices information leaflet/website, practice publicity and health education material.

Future planning

Keeping abreast of developments within the NHS that might impinge on the practice or individual partners and offering options for consideration by the partners.

External relationships

Ensuring efficient internal and external communication, including being the focal point for contact with the primary care organisation, solicitor, accountant and other bodies

Day to Day Duties

Leads and is responsible for completion and submission of SSP Health audit schedule

KPI Reporting

Local Standards

DES

LES

CQC compliancy

The PM will take the role of Registered Manager for CQC purposes.

Leads on the monthly checks and ongoing compliancy

Patient Surveys

F & F Tests

Annual Patient survey

Exception reporting

Low and high level exception reporting review and compliance

Important patient register

Leads on the monitoring and maintenance of the register

Training & Appraisals

Oversee Appraisals / Performance reviews

Monitoring of training for all (clinical and Admin) staff

Responsible for proposals of training requirements for staff.

Caldicott Guardian and Information Governance leads

Leads on IG Compliance, Governance & Quality

ICB attendance and compliance

PM meetings

Peer reviews

Forums

Leads on the work required for the clusters

Medicine management

PPG

Take the lead for the practice which will involve attending meetings and co-ordinating events, production of minutes, completion of actions

Daily/Weekly tasks

Stock management and ordering on the extranet

GP Rota verification

Staff queries/Concerns

Enhanced Service Delivery

Optimise ES delivery within the practice

Manage systems to ensure processes in place

Claims

Monthly claims PH, PPA,

FFT

Quarterly claims OpenExeter/Claim form

Standards

Childhood immunisations

Minor surgery

ICB

Annual claims

Extended access

Winter pressures

Finance

Petty cash management and reconciliation

Private Income management, completion of forms and reconciliation

Recruitment and retention of staff

Staff inductions

Management and monitoring of staff training and matrix

Support/mentor of staff

Oversee and monitor/manage appointment systems

Induction of GPs

Management of GPs

Operational Management

Convene meetings/prepare agendas/distribute minutes

Ensure premises properly maintained/cleaned and equipment functioning/maintained

Practice keyholder

Oversee repeat prescribing systems

Complaints Management

Complaints management and annual analysis

SEA Management

SEA management and annual analysis

Meeting attendance

SSP Health PM meetings

Person Specification

Experience

Essential

• Experience of working in Primary Care essential.

Desirable

• Experience of working in a GP Practice

Qualifications

Essential

• GCSE grade A to C in English and Maths.

Desirable

• Experience of Emis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SSP Health

Address

Braithwaite Road Surgery

36 Braithwaite Road

Lowton

WA3 2HY

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

A) Clinical Responsibility

01) To manage a patient caseload, identified in consultation with medical, nursing and other professions and agreed by the ACMHS Team Leader.

02) To establish and maintain effective individualised nursing and social care by assessment of patients problems; planning; implementation and evaluation of agreed interventions; clear and concise documentation of individualised client care and use of electronic patient record systems. Using Connected Lives Assessments, care and support plans and risk assessments.

03) To be aware of the physical needs of people with mental health problems and refer physical conditions on as appropriate.

04) Establish therapeutic relationships with individual clients, relatives and carers.

05) Be responsible for the administration, carriage and storage of medication in accordance with relevant Trust policies. To ensure safe disposal of equipment used in the community e.g. syringes, needles, in accordance with Trust policies.

06) Be responsible for the administration of prescribed medical treatments and monitoring effects in accordance with clinical procedures adopted by the Trust.

07) Use research findings in designing nursing care programmes and develop awareness of the significance of nursing research and wider evidence based practice in community mental health care.

08) Participate and be responsible for running nurse led clinics e.g. Depot, clozapine and physical health.

09) Demonstrate an awareness of the needs of carers of patients with mental health problems and develop strategies to meet those needs; e.g. self-help groups, respite care, Carers Act.

10) Ensure that the principle of continuity of care is maintained and that appropriate plans are made for clients discharge and transfer from the clinical areas in line with Care Programme Approach (including acting as care coordinator), Community Care Act 1990 and Discharge Policies and the National Service Framework for Mental Health.

11) To have a working knowledge of the Mental Health Act 1983 and subsequent legislation as it affects the client group.

12) To participate in the Trusts adverse incidents reporting systems and comply with the Trusts procedure and techniques for managing risks.

B) Leadership and Staff Management Responsibility

01) Assist in identifying training needs with the community team for self and team members.

02) Act as a positive example and supervisor/assessor for student nurses and junior members of the ACMHS.

03) Participate in annual appraisal, professional development and mandatory training.

Managers have a duty to promote and support staffs personal health and wellbeing at all times, this includes both physical and mental health and wellbeing.

Managers have a responsibility to support staff by directing employees to services that are available to everyone to help in managing health and wellbeing.

They should be open and approachable as well as proactive in discussing and agreeing a process to monitor an employees mental and physical health.

C) Financial Responsibility

01) To assist the Team Manager to manage the Team budget effectively.

02) Comply with relevant Trust and Team financial policies and procedures to ensure cost effective and efficient use of team and Trust resources.

D) Service Development and Improvement

01) To be involved in clinical audit and evaluation of mental health services within secondary care. Playing an enthusiastic role in the achievement of the teams contribution to achieving NSF objectives for the service at a local level and contribute to such audit requirements (of own practice and recording) as are requested from time to time.

02) To contribute to data collection and entry as part of audit and evaluation of such services.

03) To participate fully in training relevant to the delivery of the services outlined above.

04) To actively seek supervision for all aspects of the post.

05) To recognise personal and professional limitations.

E) Communications

01) To provide and receive complex, sensitive and contentious information using developed skills of persuasion, motivation, negotiation, empathy and re-assurance to ensure client assessments, care planning, reviews and other tasks can be completed.

02) To be able to communicate with clarity, tact and purpose in all relevant situations.

03) To be able to use effectively a range of modes of communication including verbal, by email, by telephone, in formal reports, written clinical notes and in presentations taking into account issues of confidentiality.

04) To be able to communicate to people at various points within the hierarchy of relevant organisations.

05) Ensure effective and confidential communication between medical, nursing, social care and health care agents on significant information governing patient care and treatment. Adhere to NMC Code of Conduct and the HPFT policies on confidentiality and information sharing.

06) To keep accurate records on all clients in accordance with Trust Policy and guidance from professional bodies.

07) To collect data in accordance with the Data Protection Act.

08) To collect and submit activity statistics as required.

F) Other

Physical Working Conditions and Environment

01) The post holder is based within the Community Mental Health Team and will be expected to visit people within their own homes, or a variety of public places or voluntary organisations within the community as well as GP practices throughout the Trust.

02) The post holder will also be expected to carry out duties such as Phlebotomy or giving intramuscular injections on a frequent basis and dealing with people daily who display a full spectrum of behaviour from potentially violent and aggressive to suicidal and extremely distressed.

03) Travel throughout the County is required and will need access to a car and UK driving license.

G) Knowledge and Skills Framework

01) The post holder will be expected to meet the requirements of the NHS Knowledge and Skills Framework (KSF) appropriate outline for the post.

Person Specification

Qualifications

Essential

• RMN or Dip / BSc (Hons) in Mental Health Nursing

Desirable

• ENB 998 / Preceptorship and Mentorship

Experience

Essential

• At least post-registration experience at Band 5 in a relevant Mental Health Setting or equivalent
• Evidence of continuing professional development
• Working knowledge of MHA (1983), CPA, Risk Assessment and Section 25 etc
• Effective multi-professional team communication and team working. Ability to assess, plan, implement and evaluate Nursing care with Supervision. Medication administration.

Desirable

• Experience in working with acute mental health problems in a Community setting.
• Understanding of the National Service Framework.
• Understanding Primary / Secondary Care interface
• Successful change experiences

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Colne House, 1 Upton Road, Watford, WD18 0JP

21 Upton Road

Watford

WD18 0JP

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Assist in the administration of clinics including booking appointments, cancelling and re-scheduling of appointments using SystmOne, ensuring data quality at all times.

Answer telephone calls from members of the public, communicate information about the service, register the patients on SystmOne and arrange booked call backs for physiotherapy assessment in a courteous and friendly manner.

Complete the accurate registration and administration of referrals into SystmOne, clinical patient administration system.

Assist with monitoring of waiting lists and clinics for the weeks ahead and plan to ensure capacity is used appropriately. This includes sending online booking SMSs to fill routine appointments and ensuring patients that have been contacted have the process followed for contact and discharging appropriately for all relevant areas.

Administer referrals from the electronic referral system, the self-referral system and the email inbox to include:

Retrieval and attachment of clinical referral information.Registering the patients and referral opening on SystmOneAdding the patients to appropriate waiting list for triage and questionnaire sending.

Maintain the waiting lists by:

Processing the routine triage of referrals for all localities and pathways (Physio, Specialist and Pelvic Health).Responsibility for processing the urgent triage for all localities (Physio and Pelvic Health).Redirect referrals to other services, following clinical triage, such as referring to the community teams for physiotherapy.To support with the arrangements of relevant classes by sending invites and discharging patients who have not contacted as per SOP

Receive, sort and distribute or action mail as appropriate via SystmOne emails, Post, Scanning, S1 documents inbox).

To assist with the B2 task group and working through the tasks in date order to complete them in an efficient and timely manner. Tasks to include but not limited too routine letters, appt booking, Spec to Physio tasks, Community referrals, adding patients to the appropriate waiting list and sending emails back to patients and healthcare professionals.

Maintain the Appointments for Booking waiting list and ensuring all the patients on the list are contacted and booked for an appointment in line with the process or time frame given.

The post holder may be the first point of contact for patient complaints and as such would be required to be familiar with the Complaints Policy. The post holder will be expected to deal appropriately with these situations which may involve emotional and distressed patients.

To support with the medicine management process for the bases, with receipt of delivery, adhering to the medicine management policy.

Ensure photocopying / scanning is carried out appropriately and dealt with accordingly.

Support with booking interpreter services for patients requiring a translator.

Deputising for other members of the team in their absence, working across units or at other locations as required. To include providing cover for reception duties.

Assist with keeping both manual and electronic management information systems up-to-date, including patient and staff information, ensuring accuracy, confidentiality and security of information at all timesIn conjunction with colleagues monitor and maintain the effectiveness of systems and processes and suggest/implement change when necessary.

To understand the need to escalate issues through to the line manager to ensure problems are managed in line with policy. This includes reporting incidents through the datix system for investigation from the line manager.

Support with the ordering of equipment and stock via the oracle system.

Raise jobs with the estates team for any issues or concerns with the building.

The post holder will be expected to prioritise their own workload independently and work to tight deadlines dealing effectively with enquiries from GPs, GP practice staff, other health professionals and patients.

Communication:

The post holder will be familiar with the Complaints Policy as the first point of contact for patient complaints, ensuring that these are dealt with appropriately and escalated as necessary.

Liaise effectively with clinical, professional and administrative personnel including those from other disciplines, General Practitioners and associated staff. Liaising with patients, carers and the general public both directly and indirectly, in a polite and tactful manner, this may include dealing with difficult and aggressive people both face to face and on the telephone.

Communicate effectively with patients including those with linguistic and cultural barriers both face to face and on the telephone including dealing with complex or sensitive information.

To use information technology for communication including voicemail and email and for collecting medical data via SystmOne and the Choose and book system, reporting faults and problems with systems to the Information Technology technicians.

Budgetary Responsibility:

Assist with raising purchase orders, receiving deliveries and checking payments in line with policy and procedures.

Observe a personal duty of care when operating equipment, moving deliveries and maintaining stock control.

Requisition medical and stationery equipment as necessary to ensure availability in a timely manner and minimum stock levels maintained.

People Management:

Support other administrative colleagues with changes and expectations within the Service

Maintaining own professional development and requirement to take part in appraisal and KSF process

Support the admin leads when required with the recruitment process for shortlisting & interviewing.

Clinical and Practice Governance:

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes

The post holder must adhere to infection control policies and procedures

Undertake mandatory training and any other training relevant to the role as required by East of England Community Health & Care NHS Trust.

The post holder must participate in audits of working practices and patient satisfaction as required

Provide patients and their families/carers with up-to-date information on standards they should expect from the team

Participate in management supervision on a regular basis

The post holder is required to participate in relevant emergency preparedness process for their team.

Person Specification

Qualifications and Training

Essential

• GCSEs Grade C or equivalent including Maths and English
• Computer skills qualification or equivalent experience

Desirable

• Business & Admin NVQ or equivalent

Experience

Essential

• Knowledge and experience of working with computer systems
• Experience of working in an office environment
• Ability to prioritise workload and tasks
• Ability to work on own initiative and as part of a team

Desirable

• Experience of working in the healthcare sector
• Experience of using SystmOne

Knowledge and Skills

Essential

• Good communication skills including dealing with people who have communication difficulties e.g. English is not their first language etc
• General office experience with knowledge of Microsoft Word and Outlook
• Good telephone answering skills and customer care

Desirable

• Previous experience of working in a busy and patient led service

Other

Essential

• Ability to travel/support other locations as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Dynamic Health - Hinchingbrooke Hospital

Hinchingbrooke Park Road

Huntingdon

PE29 6NT

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work in collaboration with the individual service user and their family and carers as appropriate to develop care plans that are focused on strengths and are outcome based.

To deliver specified wellbeing-focused psychologically informed interventions, in line with best available evidence, under close supervision from a clinical psychologist or CBT therapist including:

• Behavioural activation and graded exposure
• Teaching problem-solving skills
• Improving sleep
• Recognising and managing emotions
• Guided self-help for bulimia and binge-eating
• Building confidence
• Medication support

To be responsive to service users needs and choices; and uphold their right to be treated with dignity and respect.

To include carers and families in line with the service users wishes.

Carry out relevant risk assessments and risk management with the multi-disciplinary team

Engage calmly and with sensitivity and empathy to support service users in highly distressing or emotional circumstances.

Engage with and gather information from service users, relatives, and patient records to develop a formulation.

To attend multi-disciplinary reviews and act as named worker, for a caseload of service users to support and monitor progress during multi-disciplinary interventions.

To set collaborative goals for intervention with service users

To liaise with other health and care providers, including third sector agencies and primary care, to ensure continuity of care for service users.

To communicate information concerning the assessment, formulation, and care plans of service users in a skilled and sensitive manner to promote effective multi-disciplinary working and therapeutic outcomes for clients.

To develop collaborative plans for relapse prevention

To deal with endings appropriately and safely with service users, families, and carers.

Person Specification

Qualifications

Essential

• A graduate certificate (Level 6) or postgraduate certificate (Level 7) delivering the national curriculum for Mental Health and Wellbeing Practitioners (Adult Specialist Mental Health)

Experience

Essential

• Experience of working with people with mental health needs gained through a graduate certificate or postgraduate certificate training with significant supervised practice
• Experience running groups/activities
• Experience working as part of a team
• Experience of being supervised
• Experience of analysing and communicating complex information verbally and in writing

Desirable

• Lived experience of mental health issues/difficulties

Skills

Essential

• Able to establish and maintain empathic, supportive relationships with people in significant distress or who are cognitively impaired, their families and carers
• Able to receive, understand and communicate confidential client information of a sensitive and often complex nature, including discussing care with family members within boundaries of confidentiality.
• Able to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance.
• Able to make good use of clinical supervision in a group and/or individual format
• Liaise with other teams and services including external agencies as required for the wellbeing of service users

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

The Marlowes, Hemel Hempstead, HP1 1LD

39-41 The Marlowes

Hemel

HP1 1LD

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

A strong understanding of theatre utilisation, safe staffing, governance, escalation and risk management will be essential, alongside the ability to lead people through change in a calm, fair and inclusive way.

This role forms part of the senior theatre leadership structure and will support the delivery of the Theatre Culture Action Plan, theatre expansion, productivity improvement and strengthened accountability across the service.

You will help create an environment where teams are well supported, expectations are clear, standards are consistently applied and staff feel empowered to contribute to improvement.

Improving theatre efficiency and utilisation

Lead the delivery of a theatre efficiency and utilisation programme focused on maximising use of all available theatre sessions, reducing avoidable downtime and improving patient flow through theatres.

Use theatre performance data to identify variation, agree improvement actions and provide assurance on utilisation, start times, turnaround times, cancellations, overruns, late finishes and list productivity.

Managing theatre services

Provide day-to-day and strategic operational leadership for Theatres, ensuring delivery of safe, efficient, responsive and financially sustainable services.

Be responsible for operational grip and control across theatre activity, including escalation of risks relating to staffing, estates, equipment, HSDU capacity, bed availability and clinical pathway constraints.

Workforce, leadership and culture

Provide compassionate, visible and values-based leadership, setting clear expectations for behaviour, accountability, teamwork and professional standards across Theatres.

Use clinical theatre expertise to support high standards of practice, professional accountability and safe decision-making across perioperative services.

Operational

Maintain a regular visible presence across theatres, supporting teams during periods of operational pressure and ensuring issues are resolved at the earliest opportunity.

Chair or contribute to theatre operational meetings, productivity reviews and escalation forums, ensuring clear actions, ownership and follow-through.

Please refer to the Job Description for further details

Person Specification

Qualifications and knowledge

Essential

• HCPC/NMC Registration
• Evidence of study at Masters or equivalent level or equivalent relevant operational experience
• Knowledge of theatre utilisation, productivity, scheduling and capacity management principles
• Understanding of clinical governance, risk management and quality standards within theatres
• Knowledge of workforce planning, roster management and safe staffing requirements

Desirable

• Management/Leadership qualification or equivalent experience

Experience

Essential

• Proven senior clinical experience in the theatre setting at Band 7 level or above.
• Proven experience of improving theatre utilisation, productivity and session efficiency.
• Experience of managing theatre capacity, scheduling, list planning and operational flow.
• Experience of successful service improvement and change management within a multidisciplinary theatre team
• Experience in budgetary, workforce and resource management
• Proven use of data, audit and performance metrics to identify variation and deliver improvement
• Knowledge, understanding and experience of risk management, governance and patient safety within theatres
• Experience of responding to complaints, incidents and operational escalations in a timely and professional manner
• Evidence of learning from incidents and embedding improvements in practice
• Experience of working with surgical, anaesthetic, nursing and operational teams to improve theatre performance

Desirable

• Participation in business case planning, productivity initiatives or theatre transformation programmes
• Understanding of workforce planning, recruitment, retention and roster effectiveness

Skills

Essential

• Able to analyse complex theatre performance, utilisation and productivity data to identify options and recommend action
• Ability to set a clear operational vision for theatres and translate this into measurable improvement
• Excellent time management, prioritisation and escalation skills
• Able to work under pressure with competing operational priorities
• Clear decision maker, able to use initiative, make timely decisions and meet deadlines
• Flexible and adaptable to changing needs of the theatre service
• Understanding of how theatres contribute to Trust operational, quality, productivity and financial objectives
• Able to motivate staff, promote positive team working and support a culture of continuous improvement

Desirable

• Able to lead improvement conversations with clinical and operational colleagues to reduce avoidable downtime and maximise theatre efficiency
• Coaching, staff development and leadership skills to support high-performing theatre teams

Personal and people development

Essential

• Positive attitude, pro-active and self-motivated with the ability to motivate others.
• Evidence of personal insight, emotional intelligence and the ability to reflect, learn and embed improvement
• Able to build and develop high-functioning theatre teams
• Able to recognise and challenge poor performance and provide appropriate support to address
• Passion and drive for providing safe, effective, productive and patient-focused theatre services
• High standards of personal conduct and behaviour, acting as a role model in valuing and respecting others

Communication

Essential

• Excellent interpersonal and communication skills, including the ability to engage in complex conversations where information may be highly sensitive.
• High standard of verbal and written presentation skills, including presenting theatre performance and improvement plans
• Able to work effectively with multidisciplinary theatre, surgical, anaesthetic and operational teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Theatres (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

Duties include but are not limited to: - vacuum cleaning, damp mopping of floors, damp dusting of furniture/fittings, cleaning of mirrors and internalglass, sanitary ware, e.g. baths, showers, sinks, toilets, washing of tiled surfaces and paintwork, high dusting of walls and ceilings, floor cleaningusing machinery etc.. In addition the role will require some food handling to support the provision of the meal service for patients in our care.Full training will be provided for the successful candidate.

Person Specification

Experience

Essential

• Worked in a customer focused environment
• Worked as part of a team

Desirable

• Used cleaning equipment
• lived experience of Mental Health / worked for NHS

Physical

Essential

• Able to safely carry our manual handling tasks

Communication

Essential

• Good interpersonal skills / able to communicate with a range of people

Education

Essential

• demonstrate grasp of functional skills in Maths & English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Chalkhill

Haywards Heath

RH16 4NQ

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for a more detailed breakdown of the duties and responsibilities of this role.

Person Specification

Experience

Desirable

• Experience working within Paediatrics is highly desirable.

Qualifications

Essential

• Qualified Speech and Language Therapist, registered with HCPC.

Travel

Essential

• Driving Licence with access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Professionals Limited

Address

St. Marks Hospital

112 St. Marks Road

Maidenhead

Berkshire

SL6 6DU

United Kingdom

Employer's website

https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Intervention Fellow will be based at the William Harvey Hospital (WHH) in Ashford. WHH is the main cardiology site in a trust serving a local population of over 700,000 across East Kent. The Kent and Medway PPCI service has been commissioned by NHS England since 2010. This is a regional service based at the William Harvey Hospital which serves a population of over 1.4 million across all of Kent and Medway. In 2023-2024, we performed a total of 1586 PCIs. According to the latest BCIS audit, we are the 5th busiest primary PCI centre in the UK. Alerts are received via LIFENET servers that allow rapid transmission of live ECGs for seamless communication between emergency medical services and our cardiac team who deal with over 5000 referrals a year.

More information available in the Job description attached.

Person Specification

Technical Skills and competencies

Essential

• Must understand and demonstrate participation in audit
• All essential medical procedures eg, CVC line insertion, arterial line etc.
• Echocardiography
• Angiography as 1st operator (> 300 cases)
• 2nd Operator PCI - (> 100 cases)
• 1st Operator PCI - (> 50 cases)
• Interest undertaking Research studies

Desirable

• Exposure to complex PCI as 1st operator
• Experience of Research and/or publication in cardiology
• Certified provider in ALS
• BSE accreditation or equivalent

Qualifications and training

Essential

• MRCP or equivalent
• Full registration with the UK General Medical Council
• A minimum of 12 months of NHS experience

Desirable

• Teaching qualification
• Completion of a full-time research programme leading to higher degree (MD/PhD)
• Certificate of completion of training (CCT) or equivalent

Experience

Essential

• At least 3 years General Medical experience
• At least 3 years general cardiology experience
• Knowledge of the structure of cardiology training in the UK

Personal / professional attributes

Essential

• Able to lead a junior team
• Evidence of commitment to a career in cardiology
• IT skills
• Good written and oral communication / interpersonal skills
• Good time management skills
• Ability to work in multi-professional teams

Desirable

• Committed, motivated team player with the ability to work unsupervised
• Effective leadership skills and behaviours
• Excellent organisational skills

Other requirements

Essential

• Able to meet the travel requirements of the role
• Demonstrable skills in written and spoken English adequate to undertake role

Desirable

• Able to teach junior doctors and students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospitals

Willesborough

Ashford

TN24 0LZ

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

To communicate in a sensitive and supportive manner with children, families, and other professionals to ensure childrens needs are met.

Working within the Choice and Partnership Approach (CAPA) and Children and Young Peoples Improved Access to Psychological Therapies (CYP IAPT) frameworks and principles.

Seek support from the Clinical and Operational Lead(s) where needed, as well as accessing regular clinical and managerial supervision as per trust policy and professional registration requirements.

Support peers and colleagues and promote a teamworking environment.

Maintain contemporaneous records in alignment with Trust policy.

Work in partnership with other teams within the Nottinghamshire and bordering CAMHS Services.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Person Specification

Qualifications - Academic / Craft / Professional

Essential

• Level 3 Diploma in Health & Social Care or equivalent.
• Willingness to undertake education and training that will enhance service delivery.

Desirable

• Knowledge of different models of therapy e.g., CBT, psychodynamic psychotherapy, solution focused therapy.

Experience

Essential

• Experience of working with young people presenting with a wide range of different emotional & mental health needs.
• Proven ability to engage and develop therapeutic relationships with children, young people, and their families.
• Experience of delivering therapeutic interventions under supervision.
• Experience of Multi agency & multi-disciplinary working.
• Proven ability to recognise and respond to identified safeguarding concerns.
• Ability to maintain accurate, contemporaneous case records in line with Trust policies and procedure.
• Able to work on own initiative; prioritise and mange own caseload with support as necessary.

Desirable

• Experience in the meaningful use of Routine Outcome Measures (ROMS) in clinical practice.
• Community experience
• Experience in delivering group interventions/treatments.
• Experience in providing evidence-based treatments and interventions to children, young people, and their families/carers.

Knowledge

Essential

• Awareness of legislation, policy and guidance relating to Children and young people and emotional and mental health.
• Knowledge of and commitment to anti discriminatory/ anti oppressive practice and equal opportunity
• Knowledge of child and adult safeguarding.
• Knowledge and experience of managing own time well and ability to work on own initiative and as part of a team.

Desirable

• Knowledge and application of behaviour programmes and support for parents of children with emotional health problems.

Skills

Essential

• Ability to work as part of a team/ good interpersonal skills.
• Good written/oral communication skills.
• Effective time management and organisational skills.
• IT skills
• Communicate effectively with patients, colleagues and other agencies using appropriate language, sensitivity and skills which acknowledge differences and diversity.

Contractual Requirements

Essential

• Ability to work flexibly to meet the needs to the service.
• A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Community CAMHS West

3 - 5 Lindsay Close

Mansfield

NG18 5TF

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will undertake a24-month Medical Retina Fellowshipwithin the Ophthalmology Department at United Lincolnshire Hospitals NHS Trust. The fellowship is designed to provide advanced subspecialty training in the assessment, investigation, and management of medical retinal disease in a district general hospital setting.

The post holder will work under the supervision of Consultant Ophthalmologists with a subspecialty interest in Medical Retina and will participate in the general ophthalmology on-call rota.

• Attendance at Medical Retina outpatient clinics
• Assessment and management of patients with retinal disease, including AMD, diabetic eye disease, retinal vascular disease, and inflammatory retinal disorders
• Participation in intravitreal injection services in accordance with departmental protocols
• Interpretation of retinal imaging, including OCT and fundus photography
• Participation in the Ophthalmology on-call rota (1 in 14)
• Maintenance of accurate and timely clinical documentation

Professional and organisational duties will include:

• Participation in audit, clinical governance, and quality improvement activities
• Contribution to undergraduate and postgraduate teaching as appropriate
• Engagement in appraisal, revalidation, and mandatory training
• Compliance with Trust policies and professional standards

Person Specification

Qualifications

Essential

• FRCS, FRCOpth or equivalent
• Current GMC certificate

Desirable

• UK Experience
• Relevant higher degree or equivalent

Skills

Essential

• Good communication skills, both written and verbal
• Demonstrate the ability to work effectively as part of a multidisciplinary team
• Demonstrate understanding of educational needs of trainees and commitment to effective teaching at all levels
• Computer literacy
• Understanding of the principles and implementation of Clinical Governance

Desirable

• Ability to innovate and develp new technology and methods

Training/ Experience/ Research

Essential

• Proven clinical experience in ophthalmology with a broad experience of the specialty - minimum of six year
• Experience of and undertaken Clinical Audit, with recently presented findings

Desirable

• Evidence of recently published research or case reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim Hospital Boston

Sibsey Road

Boston

PE21 9QS

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are seeking a senior clinical leader who

• Is a registered healthcare professional with significant leadership experience in urgent and emergency care
• Has a strong track record of leading large-scale digital transformation and service redesign
• Can bridge clinical, operational and digital domains with credibility and influence
• Demonstrates strategic thinking, innovation, and systems leadership
• Is passionate about improving patient outcomes through technology and data

Above all, you will be someone who can translate vision into delivery, bringing people with you to embed sustainable change.

Assessment Centre and Professional Discussions will take place on 2nd October 2026.

Person Specification

Values and Behavious

Essential

• oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Experience

Essential

• oRegistered healthcare professional with significant years post qualification experience in the pre-hospital urgent and emergency care setting
• oSignificant clinical leadership experience within the pre-hospital urgent and emergency care setting
• oExperience in redesigning clinical workflows and implementing technology-enabled care models
• oExperience of using information, data and analytics, standards, and harnessing technology to drive service improvement, access to services
• oExperience of changing organisational culture and enhancing the image of digital services
• oExperience in managing clinical risk and ensuring digital safety in healthcare environments
• oProven track record of successful large scale digital project and programme delivery within a structured programme management environment
• oProven track record of working across organisational boundaries to deliver strategic change
• oInvolvement in regional or national digital health programmes or networks
• oUnderstanding of clinical governance, patient safety and quality improvement frameworks
• oGraduate of the NHS Digital Academy or agreement to undertake the qualification within 12 months of appointment
• oEvidence of significant and continual professional development
• oDigital Clinical Safety Officer training
• oPost graduate qualification in Clinical informatics, Health Informatics, Digital health or equivalent
• oPrince2 Foundation certificate
• oManaging Successful Programmes Foundation Certificate

Qualification and Knowledge

Essential

• oRegistered Health Care Professional e.g. a Paramedic or Nurse with current registration with a relevant professional body
• oEducated to master's degree/post graduate level (or equivalent professional knowledge and experience)
• oKnowledge of the NHS, social care, and political environment, with extensive knowledge of the Urgent and Emergency Care system, especially 999 and IUC,
• oIn-depth knowledge of NHS Digital transformation strategies and clinical informatics
• oKnowledge of digital health technologies including electronic patient records, clinical decision support systems and mobile health apps

Skills / Competencies

Essential

• oDemonstrates excellent strategic clinical and digital leadership in the pre-hospital urgent and emergency care setting, with the ability to enthuse motivate and involve individuals and multi-disciplinary teams.
• oAbility to lead complex clinical digital transformation programme across multidisciplinary teams and organisational boundaries
• oSkilled in translating clinical and operational needs into digital solutions, including redesigning care pathways, optimising workflows, improve service delivery and embedding new technologies
• oStrong understanding of digital clinical safety standards (DCB0129/DCB0160) and information governance principles including the Caldicott principles
• oAble to analyse complex data and evidence to inform decision making
• oExcellent interpersonal and communication skills to build effective working relationships, influence and collaborate with clinical, operational and digital stakeholders across organisational boundaries and at all levels.
• oResponsible for design, creation and implementation of policies and strategies across the organisation.
• oA solution focused style
• oAbility to proactively identify and implement innovative digital solutions that enhance clinical practice, patient experience and safety.
• oAble to produce concise / clear technical and non-technical reports / papers to Board level
• oDemonstrable compassionate and inclusive leadership
• oExperience in the application of HR processes
• oDemonstrable experience of line management responsibilities

Values and Behaviours

Essential

• oBeing at our best - professional and adaptable and takes pride in work
• oMaking a difference - act with compassion, kindness and integrity towards everyone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Estuary Point

Estuary Point

Liverpool

L24 8RL

United Kingdom

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting document which contains theperson specification and furtherinformation about the role.

Person Specification

Education / Qualifications

Essential

• Appropriate professional qualification (nursing or allied health professional) that allows registration with the NMC/ HCPC and an Independent non-medical prescriber.
• MSc Level in Advanced Practice OR In the process of gaining recognition with the Centre of Advancing Practice via the e-Portfolio (Supported) Route to demonstrate educational equivalence that all the capabilities of advanced level practice at master's level (level 7) have been met.

Desirable

• Undertaken accredited course or gained digital badge accreditation with NHSE Centre for advancing practice.
• Completed advanced practice accreditation in speciality e.g. RCEM, RCN, full membership MACP.

Experience

Essential

• Extensive experience within a relevant clinical specialty, including demonstrable clinical leadership experience.
• Demonstration of expertise in all 4 pillars of advance practice (Clinical, Leadership & Management, Research, Education).
• Evidence of implementing change to promote high quality practice.

Desirable

• Previous experience in an advanced practice role.
• Previous experience working as an autonomous practitioner, including involvement in service development

Skills

Essential

• Demonstrable advanced clinical assessment and history taking skills, with highly developed diagnostic reasoning and decision-making abilities.
• Well-developed leadership, excellent time management, and organisational skills.
• Evidence of conducting audits and QI projects.

Desirable

• Evidence of clinical research.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston and Richmond NHS Foundation Trust

Galsworthy Road

Kingston Upon Thames

KT27QB

United Kingdom

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Degree or diploma in Occupational Therapy
• *Registered with HPC
• *Evidence of CPD including recent post graduate
• *training relevant to clinical speciality
• *Evidence of leadership training
• *Good standard of general education including GCSE
• *English and maths grade C or above
• * A Levels or equivalent qualification

Desirable

• *Fieldwork Educator's certificate or attendance at Clinical Educators Course

Experience

Essential

• *Demonstrates clinical experience enabling the post holder to manage a caseload of patients with complex needs in this speciality. This would usually be approximately 12 months and will include experience in discharge planning.
• *Team/service development
• *A specialist knowledge across a range of OT treatments, routine and non-routine, requiring expertise within the field of occupational therapy
• *An ability to cope with a range of complex options, finds solutions, analyse, compare and decide on appropriate course of action.
• *Understanding of current legislation and application to OT

Desirable

• *Experience of supporting students and more junior therapy staff
• *An understanding of discharge routes in the community

Additional Criteria

Essential

• *Excellent written and verbal communication skills including an ability to provide and receive complex, sensitive and contentious information An ability to communicate where there are barriers to understanding IT skills -- computer literate in email, Word & Powerpoint
• *An ability to prioritise and organise own workload Demonstrate enthusiasm for speciality Demonstrate a professional attitude An ability to work as part of an inter-disciplinary team
• *An ability to cope with a range of complex options, find solutions, analyse, compare and decide on an appropriate course of action
• *An ability to work as part of an interdisciplinary team
• *Demonstrate a professional attitude
• *An ability to cope with moving/manoeuvring patients/equipment on a daily basis
• *An ability to frequently concentrate on patient assessments and treatments
• *An ability to cope with occasional exposure to distressing/emotional situations
• *Demonstrate an interest in developing expertise within the relevant team
• *Able to contribute to weekend service
• *Ability to work varied shift patterns commensurate to service area

Desirable

• *Desirable Able to drive with maximum 3 points on driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

Education and Development Comply with mandatory competencies in line with Trust policy. To engage in a preceptorship period that includes achieving the Nursing Associate Medicines Management Competency framework. Maintain own continuing professional development in accordance with NMC CPD requirements and contribute to formulation of own objectives and personal development plan. Support, supervise, teach (where appropriate) and act as a role model to trainee nursing associates, student nurses, healthcare support workers and new staff members, promoting reflection and providing constructive feedback. Contribute to the maintenance of the learning environment. Adopt a reflective approach to own practice with a view to continually improve. Undertake further training as required, prior to carrying out any additional duties identified as relevant to role, to comply with Trust policies and procedures.Research and Development Identify relevant sources of evidence to inform practice. Critically consider and analyse their practice in light of best available evidence. Contribute to surveys, audits, research activity as required to own role, supporting recommended changes in practice.Professional Comply with the NMC regulations relating to revalidation to maintain NMC registration. Act as a professional role model and in accordance with the NMC Code and the NMC Standards for Nursing Associates. Act in accordance with all organisational policies and procedures and within expected values and behaviours. Actively participate in and attend ward/unit meetings.

Professional Comply with the NMC regulations relating to revalidation to maintain NMC registration. Act as a professional role model and in accordance with the NMC Code and the NMCStandards for Nursing Associates. Act in accordance with all organisational policies and procedures and within expectedvalues and behaviours. Actively participate in and attend ward/unit meetings.

This job description is not exhaustive, but is intended to give an overall picture of the role.Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

Person Specification

Education / Qualifications

Essential

• Registered Nursing Associate on the NMC Register with a Foundation Degree
• GCSEs Grade C or above in Maths and English Language / New GCSE Grade 4-9 in Maths and English Language OR Functional Skills Level 2 in Maths and English or Equivalent (not entry level 2)

Experience

Essential

• Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Experience of providing and receiving complex, sensitive information
• Experience of working with this client group

Desirable

• Experience of the speciality area

Knowledge

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Understand requirements for NMC professional Revalidation
• Understanding of the importance of following procedures and treatment plans

Skills and Abilities

Essential

• Ability to take part in reflective practice and clinical supervision activities
• Ability to organise and prioritise own delegated workload
• Ability to deal with non - routine and unpredictable nature of workload and individual patient contact
• Ability to communicate effectively (written, verbal and non -verbal communication) with patients / relatives and carers and all members of the multi -disciplinary team.
• Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
• Ability to support, supervise, assess and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting.
• ave effective time management skills and the ability to prioritise
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date

Work Related Circumstances

Essential

• Positive approach to work
• Capacity to work with colleagues at all levels
• Open minded, treats colleagues and the general public with dignity and respect
• Compassionate and caring
• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennine Care NHS FT

Address

Rosewood Ward, The Meadows

Owens Farm Drive

Offerton

SK2 5EQ

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Parent Infant Mental Health Service aims to support parents and carers and your baby/young child to feel safe and secure, to manage the emotional demands of infancy and new parenthood, and to build positive relationships. PIMHS have led the borough in developing integrated perinatal and parentinfant mental health services for parents and children under five and have received wide recognition for good practice and forward thinking from other professionals and services around the country.

The FITS clinical team comprised of mental health professionals, will work in partnership with the Family Intervention Service of Childrens Social Care, while also maintaining strong links with core CAMHS. The aim is to ensure timely access to training, consultation, supervision, and intervention while simultaneously promoting trauma-responsive practice and supporting healthy relationships within our Tameside families.

Please see attached job description and person specification to support your application for this post. Please refer to the essential and desirable criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.

Person Specification

Education and qualifications

Essential

• Doctorate level qualification as a Child & Adolescent Psychotherapist as recognised by the Association of Child Psychotherapists. AND Full membership of the Association of Child Psychotherapists OR Doctorate level training in clinical psychology, including specifically models of psychopathology, clinical, psychometrics, two or more distinct psychological therapies and lifespan developmental psychology as accredited by the BPS or BPS Statement of Equivalence AND Eligibility for Chartered Clinical Psychology Status & HCPC registered.

Desirable

• Parent-Infant Psychotherapy Training Additional Training in other relevant evidencebased Parent-Infant interventions

Experience

Essential

• Experience of working with patient groups presenting high levels of complexity and trauma, including infants, young children and families.
• Experience in psychotherapy/psychological assessment and therapeutic work with infants and young children and their families/ parents/carers with a full range of presenting problems.
• Experience of consulting with other professionals in Health, Education, Social Services and Local Authority
• Experience of representing child psychotherapy /clinical psychology within the context of multidisciplinary and multi-agency treatment and care.

Desirable

• Experience of working in CAMHS and/or with infants and young children, prior to training as a Child & Adolescent Psychotherapist /clinical psychologist
• Experience of Audit and Research
• Experience and knowledge of the developmental issues of under 5's
• Experience of work or contact with adult mental health services.

Knowledge

Essential

• Evidence of awareness of perinatal/parental mental health in relation to infant/child mental health matters.
• Knowledge of the impact of developmental trauma and trauma-informed care
• Knowledge of legislation and national guidance in relation to the needs of infants and young children.
• Doctoral level (or equivalent) knowledge of child and adolescent psychotherapy/ clinical psychology, including highly developed knowledge of psychoanalytical/psychological theories and models of development, psychopathology, family and institutional dynamics.
• Working knowledge of professional systems involved in work with infant and young children, particularly in relation to the statutory framework around child protection

Skills

Essential

• Skills in the use of psychoanalytical/psychological methods of assessment, intervention and management in work with infants, and young children and families.
• Skills in co-working, liaison and consultation with others, especially with regard to highly complex families.
• Evidence of a capacity to work collaboratively and flexibly in a multi-disciplinary team context and in multiagency partnerships
• High level of skill in assessing risk in the context of parent infant mental health and with young children.
• Ability to work with people from different backgrounds, cultures and ethnicity from one's own.
• Demonstrate sensitivity in all contact with disadvantaged groups
• High level of ability to communicate effectively (both written and verbal) complex, technical and clinically sensitive information to children, parents and carers and a wide range of professionals.
• Ability to cope with stressful interpersonal situations, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse and communicate in situations in which there may be barriers to the acceptance of communications.
• Good organisational skills
• Evidence of continuing professional development as required by ACP /HCPC

Work related circumstances

Essential

• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennine Care NHS FT

Address

Springleigh Clinic/ Ashton Primary Care Centre

Stalybridge/ Ashton under Lyne

SK15 2AU

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.

• MBChB or equivalent

• Qualification or higher degree in medical education, clinical research or management.

• Full registration with GMC

• In good standing with GMC with respect to warning and conditions on practice

• Included on the GMC Specialist Register OR within six months.

• Approved Clinician status OR able to achieve within 3 months of appointment

• Approved under S12 OR able to achieve with 3 months of appointment

• Excellent knowledge in adult psychiatry including knowledge and experience of a range of conditions and complex psychological problems

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification.

Desirable

• Qualification or higher degree in medical education, clinical research or management.
• MRCPsych OR MRCPsych equivalent approved by the Royal College of Psychiatrists
• Additional clinical qualifications

Eligibility

Essential

• Fully registered with the GMC with a licence to practise at the time of appointment.
• Included on the GMC Specialist Register OR within six months
• Approved clinician status OR able to achieve within 3 months of appointment
• Approved under S12 OR able to achieve with 3 months of appointment

Desirable

• In good standing with GMC with respect to warning and conditions on practice

Clinical skills, knowledge and experience

Essential

• Excellent knowledge in specialty
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
• Excellent oral and written communication skills in English
• Able to manage clinical complexity and uncertainty
• Makes decisions based on evidence and experience including the contribution of others
• Able to meet duties under MHA and MCA

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service

Academic skills and lifelong learning

Essential

• Able to deliver undergraduate or postgraduate teaching and training
• Participated in continuous professional development
• Participated in research or service evaluation
• Able to use and appraise clinical evidence.
• Has actively participated in clinical audit.

Desirable

• Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post
• Reflected on purpose of CPD undertaken
• Experienced in clinical research and / or service evaluation
• Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications.
• Has led clinical audits leading to service change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennine Care NHS FT

Address

Cherrywood Clinic Oldham

Chapel Walk

Oldham

OL1 2JH

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Qualifications

Essential

• JCPTGP Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City Health Care Partnership CIC

Address

Bridlington Urgent Treatment Centre, Bridlington Hospital

Bessingby Road

Bridlington

YO16 4QP

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Good general education to GCSE or equivalent and NVQ Level 3 or equivalent in a relevant subject
• OR Have completed a relevant apprenticeship programme at NVQ level 2 and be willing to complete an NVQ level 3 within 12 Months
• ECDL or equivalent or willing to achieve

Knowledge

Essential

• General knowledge of office and/or personnel procedures
• Extensive knowledge of Microsoft packages
• Highly developed computer literacy and keyboard skills.

Desirable

• Advanced knowledge of office procedures

Skills

Essential

• Highly developed computer literacy and keyboard skills
• Word Processing
• Attention to detail
• Excellent communication skills
• Excellent Organisation skills
• Prioritisation Skills

Experience

Essential

• Substantial office experience in a similar role, it is likely this would be from a recruitment role using an electronic recruitment system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Flatts Lane Centre

Flatts Lane

Middlesbrough

TS6 0SZ

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full information on the role and responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• Higher education/NVQ Level 3/A Levels (2)

Desirable

• Graduate degree or currently working towards one which is acceptable by IBMS

Experience

Essential

• Laboratory Competence

Desirable

• Previous experience in a blood sciences laboratory

Knowledge

Essential

• Biomedical Tests
• Understanding of principles of analytical processes
• CPD
• Health & Safety
• Knowledge of basic IT systems

Desirable

• Disease Understanding

Skills

Essential

• Application shows evidence of good organisation skills
• Application shows evidence of good communication skills
• Application shows evidence of ability to train staff
• Bench level accuracy and competence

Personal Attributes

Essential

• Initiative
• Out of hours working
• Team player
• Good communication
• Willing to participate in out of hours

Desirable

• Willing to learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

The Dorset Pathology Hub, Bournemouth

Deansleigh Road

Bournemouth

BH7 7DW

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for a more detailed breakdown of the duties and responsibilities of this role.

Person Specification

Qualifications

Essential

• Professional Registration with the General Pharmaceutical Council (GPhC).
• Masters Degree in Pharmacy or UK recognised equivalent.

Experience

Essential

• NHS experience is Essential.
• Experience within Aseptic/Oncology is Essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Professionals Limited

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge & Understanding

Essential

• Demonstrable knowledge of NHS operational management, service delivery and performance management.
• Knowledge of national healthcare targets and standards, including RTT, waiting list management, patient access and quality performance requirements.
• Understanding of service improvement methodologies and change management principles.
• Knowledge of governance, risk management and performance monitoring processes.
• Understanding of workforce, financial and resource management principles.

Desirable

• Knowledge of Women & Children's services and associated operational challenges.
• Knowledge of NHS funding mechanisms and business planning processes.
• Training in quality improvement methodologies such as Lean, Six Sigma or Model for Improvement.
• Experience of service benchmarking and utilisation of comparative performance data.
• Experience of Cost Improvement Programmes (CIPs) and efficiency planning.

Qualifications & Professional Development

Essential

• Degree level qualification or equivalent experience in management, healthcare, business or related field.
• Evidence of continued professional development.
• Relevant management or improvement training.

Desirable

• Master's Degree or equivalent experience.
• Leadership or management qualification.
• Project Management qualification (e.g. PRINCE2, MSP).

Experience

Essential

• Significant experience in operational management within an NHS or healthcare setting.
• Experience of managing operational performance against key targets and KPIs.
• Experience of service planning, business case development and service improvement.
• Experience of analysing and presenting complex performance information and operational data.
• Experience of staff management, leadership and performance management.
• Experience of implementing change and driving service improvement.

Desirable

• Experience within Women & Children's services.
• Experience leading divisional or service-wide transformation programmes.
• Experience of managing complex service redesign projects.
• Experience of presenting information to senior management groups and committees.
• Experience managing multidisciplinary teams.
• Experience of financial management and budget responsibility.

Skills & Abilities

Essential

• Strong leadership skills with the ability to motivate, influence and engage teams.
• Excellent communication and interpersonal skills, with the ability to build effective relationships across professional groups.
• Ability to analyse, interpret and communicate complex data and performance information.
• Strong problem-solving and decision-making skills, with the ability to identify solutions and implement improvements.
• Ability to manage competing priorities and deliver results in a fast paced environment.
• Excellent organisational and project management skills.
• Competent IT skills, including Microsoft Office applications and performance reporting systems.

Desirable

• Advanced facilitation and coaching skills.
• Experience delivering formal presentations and workshops.
• Advanced Excel, Power BI or business intelligence skills.
• Experience of NHS reporting systems and dashboards.

Personal Attributes

Essential

• Demonstrates the Trust values and behaviours.
• Resilient, adaptable and able to work effectively under pressure.
• Committed to continuous improvement and delivering high-quality patient-centred services.
• Collaborative and inclusive approach to leadership.
• Professional, credible and able to challenge constructively when required.

Other Requirements

Essential

• Ability to travel between Trust sites and external venues as required.
• Flexible approach to working arrangements to meet service requirements.
• Commitment to equality, diversity and inclusion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-in-Ashfield

NG17 4JL

United Kingdom

Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for an experienced practitioner psychologist or psychological professional to lead the multiple admissions pathway in one area, provide clinical leadership, supervision and consultation to the pathway and grow our connections with other key stakeholders and work within the neighbourhood mental health teams. The role would also include facilitation of network meetings as well as the provision of psychological expertise in the pathway and direct and indirect therapy offer. You will be well supported by a vibrant PP workforce. There will be support from other principal psychologists in the area.

Person Specification

Qualifications

Essential

• Post-graduate doctoral level training in applied psychology [or its equivalent for those trained prior to 1996 or outside the UK] as approved by the HCPC, including specifically models of psychopathology, clinical psychometrics, two or more distinct psychological therapies and lifespan developmental psychology.
• Professionally registered as a Practitioner Psychologist with the Health Professions Council (HCPC)

Knowledge/Experience

Essential

• Significant assessed experience of working as a qualified psychologist
• Experience of working with a wide variety of client groups, across the whole life course and presenting with the full range of clinical severity across the full range of care settings including outpatient, community, primary care, in-patient and residential care settings severity including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse.
• Experience of exercising full clinical responsibility for clients' psychological care and treatment, both as a professionally qualified care coordinator and also within the context of a multidisciplinary care plan
• Doctoral level knowledge of research design and methodology.
• Knowledge of legislation in relation to the client group.
• Well-developed knowledge of the theory and practice of specialised psychological therapies in specific difficult to treat groups
• Knowledge of the theory and practice of highly specialised psychological therapies and assessment methodologies
• Evidence of continuing professional development as required by the HCPC
• Formal training in supervision of other psychologists

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Hillrise Assessment and Treatment service

Church Hill

New Haven

BN9 9HH

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Experience/ Knowledge

Essential

• Experience as switchboard operator in a hospital setting

Skills

Desirable

• Ability to work on own initiative and as part of a team

Education

Essential

• Education to GCSE standard with reasonable standard of numeracy and literacy

Skills

Essential

• Ability to work under pressure and remain customer focused at all times.

Skills

Essential

• Excellent verbal communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park

Watford Rd

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Act as a first point of contact, providing customer services for patients, carers, staff, public, internal, and external customers, maintaining patient confidentiality at all times.

Ensuring appointments are organised and patients arrived in on time using the patient administration system to effectively utilise clinical time, including identifying and re-prioritising appointments.

Contribute to the processing of all forms of incoming and outgoing mail.

To be able to work without direct supervision, prioritising own workload to assist in the smooth running of the clinical services.

Demonstrate working practices to new staff as part of the induction process.

Recognise and assist as part of the team with the management of medical emergencies should they arise.

To escalate any issues or problem areas to senior colleagues within the team(s) as appropriate. Complex enquiries should be escalated according to locally agreed procedures.

Observe a personal duty of care in relation to equipment/resources.

To work in a flexible manner when cover is required, to support and maintain service delivery.

Have an awareness of the Trust complaints procedure which will include defusing potential complaints or conflict and escalating appropriately as necessary.

Contribute to any changes in procedures and implement procedures for the service.

Communicate appropriately and sensitively with patients and carers recognising the need for alternative methods of communication to overcome distressing situations, physical and learning disabilities, visual or hearing impairments, dementia, challenging behavior, cultural background, and preferred ways of communicating. This may include requesting the services of a translator.

Provide statistical information as required for audit purposes.

All post holders will agree to Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.

Person Specification

Qualifications

Essential

• GCSE or NVQ 2 or equivalent experience

Desirable

• Customer Service Qualification

Skills

Essential

• Standard Keyboard Skills

Knowledge / Experience

Essential

• IT Literate
• Proven Experience of Word Processing, Spreadsheet & email software
• Experience of using patient administrative systems
• Effective communication and interpersonal skills including telephone skills and face to face communication
• Experience of general administration office skills - filing, photocopying, faxing, note taking
• Experience of working to conflicting demands and work effectively within teams
• Ability to work in a confidential and sensitive manner
• Ability to plan, prioritise and schedule own work
• Able to work flexibly in accordance with service needs
• Experience of handling cash/raising invoices relating to patient charges
• Good organisational skills
• Ability to work without supervision

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it
• Support - actively supporting others with compassion and courage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Various Clinics

Southport and Formby

PR9 0PQ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)