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Clinical Practitioner (Bristol) FT
MSI Reproductive Choices
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 34,600 - 38,479 per year
Radiographer
Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK; https://globaleur251.
29 day(s) ago
Clinical Practitioner (Bristol) FT
MSI Reproductive Choices
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 34,600 - 38,479 per year
Radiographer
Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK; https://globaleur251.
29 day(s) ago
Adoption Support Social Worker
Wiltshire Council
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 8 - 34,985 per year
Radiographer
Job summary ***WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS DIRECT ON NHS JOBS.
29 day(s) ago
Adoption Support Social Worker
Wiltshire Council
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 8 - 34,985 per year
Radiographer
Job summary ***WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS DIRECT ON NHS JOBS.
29 day(s) ago
Senior Healthcare Support Worker - Paediatric outpatients
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary Are you a dynamic, proactive and supportive individual passionate to work in Paediatric Outpatients?
29 day(s) ago
Senior Healthcare Support Worker - Paediatric outpatients
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary Are you a dynamic, proactive and supportive individual passionate to work in Paediatric Outpatients?
29 day(s) ago
Bookings Administrator
TIC Health
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,000 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen to support our prestigious private healthcare service and our life saving NHS Lung Cancer Screening service.
29 day(s) ago
Bookings Administrator
TIC Health
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,000 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen to support our prestigious private healthcare service and our life saving NHS Lung Cancer Screening service.
29 day(s) ago
Performance Administrator
Devon Partnership NHS Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,392 - 31,157 per year
Radiographer
Job summary We are looking for an enthusiastic and organised Performance Administrator to join our award-winning service.
29 day(s) ago
Performance Administrator
Devon Partnership NHS Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,392 - 31,157 per year
Radiographer
Job summary We are looking for an enthusiastic and organised Performance Administrator to join our award-winning service.
29 day(s) ago
Elective Care Hub Team Manager, Band 5
Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 32,073 - 39,043 per year
Psychiatrist - General
Job summary - Ensure efficient and effective management of the ECH Team.
29 day(s) ago
Elective Care Hub Team Manager, Band 5
Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 32,073 - 39,043 per year
Psychiatrist - General
Job summary - Ensure efficient and effective management of the ECH Team.
29 day(s) ago
Reception and Digital operations lead
Armada Family Practice
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 17 per year
GP/General Practitioner
Job summary Hours: 37.5hrs ideally worked over 4 days An exciting opportunity has arisen for a proactive, organised and digitally confident Reception & Digital…
29 day(s) ago
Reception and Digital operations lead
Armada Family Practice
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 17 per year
GP/General Practitioner
Job summary Hours: 37.5hrs ideally worked over 4 days An exciting opportunity has arisen for a proactive, organised and digitally confident Reception & Digital…
29 day(s) ago
Surgical Secretary, Band 3 - Colorectal Surgery
Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary If you relish a challenge and have a passion for helping others, an exciting opportunity has arisen for a Surgical Secretary within the Colorectal…
1 month(s) ago
Surgical Secretary, Band 3 - Colorectal Surgery
Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary If you relish a challenge and have a passion for helping others, an exciting opportunity has arisen for a Surgical Secretary within the Colorectal…
1 month(s) ago
Band 6 Charge Nurse - Bristol
Avon & Wiltshire Mental Health Partnership NHS Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 39,959 - 48,117 per year
Radiographer
Job summary Teign Ward is a 12 bedded female blended inpatient ward with Medium and Low Secure service users.
1 month(s) ago
Band 6 Charge Nurse - Bristol
Avon & Wiltshire Mental Health Partnership NHS Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 39,959 - 48,117 per year
Radiographer
Job summary Teign Ward is a 12 bedded female blended inpatient ward with Medium and Low Secure service users.
1 month(s) ago
Senior Outpatient Coordinator and Team Leader
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,392 - 31,157 per year
Radiographer
Job summary Join our team and play a vital role at the heart of patient care.
1 month(s) ago
Senior Outpatient Coordinator and Team Leader
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,392 - 31,157 per year
Radiographer
Job summary Join our team and play a vital role at the heart of patient care.
1 month(s) ago
Reception Administrator
Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
Radiographer
Job summary We have an exciting opportunity for two part time Reception Administrators to join our reception team within our Gloucester Hub at Pullman Place.
1 month(s) ago
Reception Administrator
Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
Radiographer
Job summary We have an exciting opportunity for two part time Reception Administrators to join our reception team within our Gloucester Hub at Pullman Place.
1 month(s) ago
Remote ISMS General Practitioner
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 300 per year
GP/General Practitioner
Job summary We are seeking an experienced and motivated Remote General Practitioner (GP) to support our Reception Healthcare Team for individuals entering the…
1 month(s) ago
Remote ISMS General Practitioner
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 300 per year
GP/General Practitioner
Job summary We are seeking an experienced and motivated Remote General Practitioner (GP) to support our Reception Healthcare Team for individuals entering the…
1 month(s) ago
General Practitioner - HMP Leyhill
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 640 per year
GP/General Practitioner
Job summary As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs.
1 month(s) ago
General Practitioner - HMP Leyhill
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 640 per year
GP/General Practitioner
Job summary As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs.
1 month(s) ago
General Practitioner - HMP Erlestoke
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 640 per year
GP/General Practitioner
Job summary As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs.
1 month(s) ago
General Practitioner - HMP Erlestoke
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 640 per year
GP/General Practitioner
Job summary As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs.
1 month(s) ago
General Practitioner - HMP Ashfield
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 640 per year
GP/General Practitioner
Job summary As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs.
1 month(s) ago
General Practitioner - HMP Ashfield
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 640 per year
GP/General Practitioner
Job summary As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs.
1 month(s) ago
General Practitioner - HMP Bristol
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 640 per year
GP/General Practitioner
Job summary As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs.
1 month(s) ago
General Practitioner - HMP Bristol
DoctorPA Secure LTD
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 640 per year
GP/General Practitioner
Job summary As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs.
1 month(s) ago
Senior Staff Nurse
Sirona care & health CIC
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 39,959 - 48,117 per year
Radiographer
Job summary We have an exciting opportunity for a highly motivated nurse with excellent communication skills to join our team as a Senior Staff Nurse on our Su…
1 month(s) ago
Senior Staff Nurse
Sirona care & health CIC
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 39,959 - 48,117 per year
Radiographer
Job summary We have an exciting opportunity for a highly motivated nurse with excellent communication skills to join our team as a Senior Staff Nurse on our Su…
1 month(s) ago
Out of Hours Community Nurse - South Glos
Sirona care & health CIC
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 32,073 - 39,043 per year
Radiographer
Job summary Our Out of Hours Service is a crucial part of our Adults Specialist Services delivering care to people who need it urgently or those with longer-te…
1 month(s) ago
Out of Hours Community Nurse - South Glos
Sirona care & health CIC
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 32,073 - 39,043 per year
Radiographer
Job summary Our Out of Hours Service is a crucial part of our Adults Specialist Services delivering care to people who need it urgently or those with longer-te…
1 month(s) ago
County Administrator - Gloucester
South Western Ambulance Service NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary This is an important role providing administrative support to the Operations team.
1 month(s) ago
County Administrator - Gloucester
South Western Ambulance Service NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary This is an important role providing administrative support to the Operations team.
1 month(s) ago
Urgent Care Administrator Assistant
Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
Radiographer
Job summary Join Our Urgent Care Administrative Team This role is offered on a permanent fixed term basis for 6 months.
1 month(s) ago
Urgent Care Administrator Assistant
Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
Radiographer
Job summary Join Our Urgent Care Administrative Team This role is offered on a permanent fixed term basis for 6 months.
1 month(s) ago
Principal Clinical/Forensic Psychologist
Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 66,582 - 77,368 per year
Psychiatrist - General
Job summary This role is offered on a permanent basis . The hours are part-time, 30 hours per week.Gloucestershire Health and Care NHS Foundation Trust (GHC) i…
1 month(s) ago
Principal Clinical/Forensic Psychologist
Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 66,582 - 77,368 per year
Psychiatrist - General
Job summary This role is offered on a permanent basis . The hours are part-time, 30 hours per week.Gloucestershire Health and Care NHS Foundation Trust (GHC) i…
1 month(s) ago
Palliative Care Support Worker
St Peter’s Hospice
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary St Peters Hospice are looking to recruit additional Palliative Care Support Workers to our Hospice at Home team providing care in the community acr…
1 month(s) ago
Palliative Care Support Worker
St Peter’s Hospice
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary St Peters Hospice are looking to recruit additional Palliative Care Support Workers to our Hospice at Home team providing care in the community acr…
1 month(s) ago
Senior Accounts Payable Officer, Band 4
Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,392 - 31,157 per year
Radiographer
Job summary An exciting opportunity has arisen to join the Accounts Payable team within Gloucestershire NHS Shared Service as a Senior Accounts Payable Officer…
1 month(s) ago
Senior Accounts Payable Officer, Band 4
Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,392 - 31,157 per year
Radiographer
Job summary An exciting opportunity has arisen to join the Accounts Payable team within Gloucestershire NHS Shared Service as a Senior Accounts Payable Officer…
1 month(s) ago
Receptionist/Clerical Officer - Children's ED
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
GP/General Practitioner
Job summary The post holder will work within the Bristol NHS Foundation Trust and be responsible for providing a welcoming and efficient service as the patient…
1 month(s) ago
Receptionist/Clerical Officer - Children's ED
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
GP/General Practitioner
Job summary The post holder will work within the Bristol NHS Foundation Trust and be responsible for providing a welcoming and efficient service as the patient…
1 month(s) ago
Band 3 Support Receptionist - Bristol
Avon & Wiltshire Mental Health Partnership NHS Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary Band 3: SUPPORT RECEPTIONIST Support for sites based in North and Central Bristol An opportunity has arisen for a Front of House Support Receptioni…
1 month(s) ago
Band 3 Support Receptionist - Bristol
Avon & Wiltshire Mental Health Partnership NHS Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary Band 3: SUPPORT RECEPTIONIST Support for sites based in North and Central Bristol An opportunity has arisen for a Front of House Support Receptioni…
1 month(s) ago
Posted 29 day(s) ago
Reference: B0539-26-0213
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;
https://globaleur251.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/9438
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
Be the voice that makes a difference one call at a time
Looking for a role where compassion meets impact? Join us as a Clinical Practitioner on our 24-hour advice line. Youll be the reassuring voice guiding clients before and after treatment, offering expert advice and ensuring they receive the care they deserve. Every call is an opportunity to empower and support.
Grow your expertise in a supportive, fast-paced environment
We provide tailored training to help you deliver safe, effective aftercare for abortion and vasectomy procedures. This hybrid role includes up to 6 weeks of onsite training, setting you up for success in a client-focused environment that values your growth.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?
Details
Date posted
04 September 2026
Pay scheme
Other
Salary
£34,600 to £38,479.96 a year dependent on experience
Contract
Permanent
Working pattern
Full-time, Home or remote working
Reference number
B0539-26-0213
Job locations
Marie Stopes International
Woodlands
Bradley Stoke
Bristol
BS32 4JT
United Kingdom
Job description
Job responsibilities
For more information about the role, please view the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Clinical-Practitioner.pdf
Job description
Job responsibilities
For more information about the role, please view the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Clinical-Practitioner.pdf
Person Specification
NMC
Essential
- NMC pin
Person Specification
NMC
Essential
- NMC pin
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
MSI Reproductive Choices
Address
Marie Stopes International
Woodlands
Bradley Stoke
Bristol
BS32 4JT
United Kingdom
Employer's website
Employer details
Employer name
MSI Reproductive Choices
Address
Marie Stopes International
Woodlands
Bradley Stoke
Bristol
BS32 4JT
United Kingdom
Employer's website
Apply Now
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Posted 29 day(s) ago
Reference: F0041-8257
Job summary
***WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS DIRECT ON NHS JOBS. IF YOU WISH TO BE CONSIDERED FOR THE ROLE PLEASE APPLY ON OUR WEBSITE OR COPY AND PASTE THE LINK BELOW IN TO YOUR BROWSER***
https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/8257/?utm_medium=jobshare&utm_source=External+Job+Share
Salary: Grade K £41,777 - £43,149 pro rata (£33,873 - £34,985 per annum), plus 8% market supplement (subject to review)
Hours: Part time / 30 hours per week
Contract: Up to 12 months
Closing date: 28th September 2026 at 5pm
Interview date: 5th October 2026
Location: Supporting work in the Bristol Office.
Main duties of the job
- Providing advice and support to adoptive families
- Assessing the support needs of adoptive families
- Working with children and families with complex needs
- Providing therapeutic support to families either directly or via ASF applications
About us
Adoption West is a Regional Adoption Agency and registered Voluntary Adoption Agency commissioned by Bath & North East Somerset, Bristol, Gloucestershire, North Somerset, South Gloucestershire and Wiltshire Councils. Adoption West provides a range of adoption services including:
- The recruitment and assessment of prospective adopters
- Family finding services for children requiring permanency via adoption
- Post adoption support services
- Services to birth family and adopted adults
This is an exciting time to join Adoption West as we build on the solid foundations already in place and our Good rating from Ofsted. As part of an internal restructure, our functions going forward will be service led across the region, rather than office/hub based.
Adoption West:
- is an organisation with a wealth of experience and has a learning culture committed to enabling the post holder to grow and develop in their role.
- provides support through supervision and training.
- offers flexible working arrangements, including job shares
- provides a Local Government Pension Scheme and access to the Child Care vouchers scheme.
Details
Date posted
04 September 2026
Pay scheme
Other
Salary
£33,873 to £34,985 a year plus 8% market supplement (subject to review)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
F0041-8257
Job locations
Adoption West
B Bond Warehouse
Smeaton Road
BRISTOL
BS1 6XN
United Kingdom
Job description
Job responsibilities
Specific duties and responsibilities include:
The assessment of adopters and the matching and placements of children for adoption:
Undertaking assessments of prospective adopters and presenting assessments to the Adoption Panel
Provide support to prospective adopters during and after approval, including through the LAC reviewing process.
Contributing to the development and training of adopters.
Assessment of adoption support needs giving due consideration to the wishes and opinions of the child and the adoptive family, the nature of the problem that has called for adoption support:
To draw up support plan and implement, with the child and adoptive family, an appropriate action plan to come to terms with or ameliorate the identified problems.
To convene and chair case specific and other liaison/multiagency meetings as appropriate.
All children in need procedures are completed in a timely manner.
Applications sourced and made to the Adoption Support Fund
Providing an efficient homefinding service that meets the needs of children needing adoptive placements within prescribed timescales:
To provide consultation to Social workers who are placing children for adoption
To work jointly with social workers to assess appropriate matches for children needing adoptive placements.
To support and promote the development of a dedicated adoption team identity and shared objectives within a changing and developing environment which include:
To contribute to the timeliness of the Prospective Adopter Reports (PARs), Adoption Support Assessments and Non Agency Adoptions
The team continues to provide and develop the adoption support core offer as outlined in the adoption passport
Looked after children and adoption regulations requirements are completed within timescales.
Provision of birth records counseling and supporting adopted adults to access birth records.
Participate in the teams duty rota
Model and provide good equalities practice. Value diversity within the team and in contact with other professionals, children, young people and families.
Operate within the County policy and regularly updates him/herself with social work methods, new legislation and procedures, including Childrens Act 2004 and Every Child Matters.
To secure the effective involvement of parents/carers, children and young people in the development and evaluation of services.
Through liaison with other professionals build positive working relationships to ensure effective joint working practices.
Acquire and maintain local knowledge including links with and information of statutory and voluntary groups in order to maximise co-ordination and joint working to improve outcomes for children.
To fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring that continual professional development is evidenced.
To assist the Manager and ATM in the robust management of resources within the team by ensuring quality and value for money in service delivery.
Specific requirements for this post:
Able to travel throughout the Adoption West area
Able to work outside normal working hours on a planned basis and at short notice.
Job description
Job responsibilities
Specific duties and responsibilities include:
The assessment of adopters and the matching and placements of children for adoption:
Undertaking assessments of prospective adopters and presenting assessments to the Adoption Panel
Provide support to prospective adopters during and after approval, including through the LAC reviewing process.
Contributing to the development and training of adopters.
Assessment of adoption support needs giving due consideration to the wishes and opinions of the child and the adoptive family, the nature of the problem that has called for adoption support:
To draw up support plan and implement, with the child and adoptive family, an appropriate action plan to come to terms with or ameliorate the identified problems.
To convene and chair case specific and other liaison/multiagency meetings as appropriate.
All children in need procedures are completed in a timely manner.
Applications sourced and made to the Adoption Support Fund
Providing an efficient homefinding service that meets the needs of children needing adoptive placements within prescribed timescales:
To provide consultation to Social workers who are placing children for adoption
To work jointly with social workers to assess appropriate matches for children needing adoptive placements.
To support and promote the development of a dedicated adoption team identity and shared objectives within a changing and developing environment which include:
To contribute to the timeliness of the Prospective Adopter Reports (PARs), Adoption Support Assessments and Non Agency Adoptions
The team continues to provide and develop the adoption support core offer as outlined in the adoption passport
Looked after children and adoption regulations requirements are completed within timescales.
Provision of birth records counseling and supporting adopted adults to access birth records.
Participate in the teams duty rota
Model and provide good equalities practice. Value diversity within the team and in contact with other professionals, children, young people and families.
Operate within the County policy and regularly updates him/herself with social work methods, new legislation and procedures, including Childrens Act 2004 and Every Child Matters.
To secure the effective involvement of parents/carers, children and young people in the development and evaluation of services.
Through liaison with other professionals build positive working relationships to ensure effective joint working practices.
Acquire and maintain local knowledge including links with and information of statutory and voluntary groups in order to maximise co-ordination and joint working to improve outcomes for children.
To fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring that continual professional development is evidenced.
To assist the Manager and ATM in the robust management of resources within the team by ensuring quality and value for money in service delivery.
Specific requirements for this post:
Able to travel throughout the Adoption West area
Able to work outside normal working hours on a planned basis and at short notice.
Person Specification
Experience
Essential
- Have up-to-date knowledge of relevant legislation and guidance in relation to working with, and the protection of, children and young people.
- Thorough understanding of the needs of children in care.
- Knowledge of Adoption Regulations (England) 2011, Adoption National Minimum Standards and associated guidance.
- Up to date knowledge of key child care legislation, policies and practices central to the implementation of a professional social work service on behalf of the council.
- Knowledge of Every Child Matters, the five outcomes and shared processes.
- Knowledge and ability to put into practice a range of theories, models and interventions and to assess impact for the service user.
- Knowledge of assessment processes including the contribution provided by other agencies, timescales and their impact on council and Government performance targets and indicators.
- Post qualifying experience of direct work with children, young people and families.
- Experience of working with children in care, their families and foster carers.
- Experience of completing assessments, reports and plans for children identified as vulnerable and in need.
- Proven record of challenging poor performance and evidence of improving performance.
- Ability to give objective timely advice.
- Knowledge and evidence of assessment skills, including engaging with users of services, other professionals and agencies to achieve a holistic assessment.
- Excellent report writing skills.
- Proven organisational skills, including the ability to prioritise work, manage own time effectively and meet deadlines.
- Ability to keep accurate electronic records.
- Ability to contribute positively to the social work team and department.
- Takes responsibility for own professional development and commitment to evidenced based practice.
- Good IT skills
- Ability to manage competing demands of a caseload.
- Effective communication skills, both verbal and written with colleagues, outside agencies and service users.
- Ability to identify problems with some complexity and to demonstrate creative approach to such problems.
- Ability to develop and maintain effective professional relationships within and outside the department.
- Ability to produce reports to required standard on time.
- Excellent written and verbal communication skills.
Desirable
- Experience of delivering training.
- Experience of assessment of Adopters or providing adoption support services.
- Experience of supervision.
- Experience of staff/students supervision or consultation.
- Supervision skills.
- Experience of delivering training
Qualifications
Essential
- Professional Social Work qualification
- Social Work England registered
Desirable
- A post qualifying award in Social Work.
- A Practice Teachers Award
Person Specification
Experience
Essential
- Have up-to-date knowledge of relevant legislation and guidance in relation to working with, and the protection of, children and young people.
- Thorough understanding of the needs of children in care.
- Knowledge of Adoption Regulations (England) 2011, Adoption National Minimum Standards and associated guidance.
- Up to date knowledge of key child care legislation, policies and practices central to the implementation of a professional social work service on behalf of the council.
- Knowledge of Every Child Matters, the five outcomes and shared processes.
- Knowledge and ability to put into practice a range of theories, models and interventions and to assess impact for the service user.
- Knowledge of assessment processes including the contribution provided by other agencies, timescales and their impact on council and Government performance targets and indicators.
- Post qualifying experience of direct work with children, young people and families.
- Experience of working with children in care, their families and foster carers.
- Experience of completing assessments, reports and plans for children identified as vulnerable and in need.
- Proven record of challenging poor performance and evidence of improving performance.
- Ability to give objective timely advice.
- Knowledge and evidence of assessment skills, including engaging with users of services, other professionals and agencies to achieve a holistic assessment.
- Excellent report writing skills.
- Proven organisational skills, including the ability to prioritise work, manage own time effectively and meet deadlines.
- Ability to keep accurate electronic records.
- Ability to contribute positively to the social work team and department.
- Takes responsibility for own professional development and commitment to evidenced based practice.
- Good IT skills
- Ability to manage competing demands of a caseload.
- Effective communication skills, both verbal and written with colleagues, outside agencies and service users.
- Ability to identify problems with some complexity and to demonstrate creative approach to such problems.
- Ability to develop and maintain effective professional relationships within and outside the department.
- Ability to produce reports to required standard on time.
- Excellent written and verbal communication skills.
Desirable
- Experience of delivering training.
- Experience of assessment of Adopters or providing adoption support services.
- Experience of supervision.
- Experience of staff/students supervision or consultation.
- Supervision skills.
- Experience of delivering training
Qualifications
Essential
- Professional Social Work qualification
- Social Work England registered
Desirable
- A post qualifying award in Social Work.
- A Practice Teachers Award
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Wiltshire Council
Address
Adoption West
B Bond Warehouse
Smeaton Road
BRISTOL
BS1 6XN
United Kingdom
Employer's website
Employer details
Employer name
Wiltshire Council
Address
Adoption West
B Bond Warehouse
Smeaton Road
BRISTOL
BS1 6XN
United Kingdom
Employer's website
Apply Now
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Senior Healthcare Support Worker - Paediatric outpatients
Bristol NHS Foundation Trust View all jobs
Posted 29 day(s) ago
Reference: 339-W&C7423-MJA
Job summary
Are you a dynamic, proactive and supportive individual passionate to work in Paediatric Outpatients?
An exciting opportunity has become available for a Health Care Support Worker to join our Paediatric Outpatient Department at Westgate Children's Centre at Southmead Hospital.
Westgate Children's Centre provides a range of clinics for babies and children run by both North Bristol NHS Trust and University Hospitals Bristol NHS Foundation Trust, with experienced Children's Nurses and Doctors.
A Senior Healthcare Support Worker is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate care to people in accordance with assessed needs and a care plan. You will carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner.
The Senior HCSW role is a Band 3 role and previous healthcare experience, a Level 3 Healthcare Qualification and completion of functional skills are an essential requirement for direct entry into this role. Ideally this experience should be in an acute / hospital setting and paediatric experience is desirable.
Please note: this advert may close early following a high volume of applications.
Main duties of the job
Working as a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a Registered Nurse to provide a high level of care whilst caring out the following roles:
- supporting children and their families
- assisting with the checking of equipment in the department
- perform height and weights and record accurately
- perform observations and escalate any concerns to a registered member of staff
- provide distraction during phlebotomy
- support the clinician to ensure their clinics run smoothly
- welcome people to the department and answer the telephone to ensure seamless running of the department
The person we appoint needs to be motivated and enjoy working as part of a team and strive to deliver a high quality of care at all times. As a candidate you should be able to demonstrate a commitment to professional development and continual learning.
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
339-W&C7423-MJA
Job locations
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Job description
Job responsibilities
Attached you will find the job description which outlines the main responsibilities and provides more detail about the essential and desirable skills and experience needed for this role.
Job description
Job responsibilities
Attached you will find the job description which outlines the main responsibilities and provides more detail about the essential and desirable skills and experience needed for this role.
Person Specification
Education/Training/Qualifications
Essential
- Level 3 Diploma in Healthcare or equivalent experience together with a Level 2 qualification
- Level 2 Functional Skills in Maths and English, GCSE or equivalent
- One of the following: Level 3 (SCQF - 6): - City and Guilds 3, NVQ 3, BTEC National Diploma, Experience equivalent to the above qualifications Level 2 Functional skills in English and Math's, or equivalent
Work Experience
Essential
- Experience of working within a team
- Experience of working as a healthcare assistant
Desirable
- Experience of working within paediatrics
Knowledge and Experience
Essential
- Understand the need for strict confidentiality
- Excellent communication skills
Personal Qualities/Special Circumstances
Essential
- To be committed to delivering compassionate care to patients and their families
- Proactive and enthusiastic
- Able to adjust to pressures of job and individual situations and prioritise workload effectively
- To work well as part of a team and to support other colleagues
- To be calm and approachable
- Willingness to undertake further development and training
- To have very good time-keeping and attendance record
Person Specification
Education/Training/Qualifications
Essential
- Level 3 Diploma in Healthcare or equivalent experience together with a Level 2 qualification
- Level 2 Functional Skills in Maths and English, GCSE or equivalent
- One of the following: Level 3 (SCQF - 6): - City and Guilds 3, NVQ 3, BTEC National Diploma, Experience equivalent to the above qualifications Level 2 Functional skills in English and Math's, or equivalent
Work Experience
Essential
- Experience of working within a team
- Experience of working as a healthcare assistant
Desirable
- Experience of working within paediatrics
Knowledge and Experience
Essential
- Understand the need for strict confidentiality
- Excellent communication skills
Personal Qualities/Special Circumstances
Essential
- To be committed to delivering compassionate care to patients and their families
- Proactive and enthusiastic
- Able to adjust to pressures of job and individual situations and prioritise workload effectively
- To work well as part of a team and to support other colleagues
- To be calm and approachable
- Willingness to undertake further development and training
- To have very good time-keeping and attendance record
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
Apply Now
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Posted 29 day(s) ago
Reference: E0455-26-0018
Job summary
An exciting opportunity has arisen to support our prestigious private healthcare service and our life saving NHS Lung Cancer Screening service. We are looking for a highly motivated administrator to join our team, based at our screening office based in Yate, near Bristol. In this key role, you will contribute directly to delivering a high-quality, patient-focused service.
We are looking for someone with comprehensive administration skills, who is computer literate and has excellent communication skills; previous NHS experience would be advantageous. If you are enthusiastic, proactive, enjoy the challenge of working in a fast-paced environment and interested in joining a team who are dedicated to delivering the best service possible, this could be the role for you.
Main duties of the job
As a Bookings Administrator, you will work collaboratively to facilitate the smooth running of the patient pathway and will ensure a coordinated and streamlined administrative process that revolves around the patient and their individual needs.
You will play a vital role in the patient journey by managing inbound calls, booking a wide variety of clinical services, and ensuring patients receive timely and compassionate support.
A key aspect of the role is arranging appointments for patients. This requires excellent communication skills, with a degree of sensitively, empathy and sensitivity. The post holder will liaise with hospital departments, GP surgeries and external colleagues.
About us
Since 2018, TIC Health has proudly partnered with the NHS to deliver managed imaging services, including mobile CT, MRI, and mammography. With a state-of-the-art fleet of over thirty mobile and modular imaging systems, TIC provides high-quality, accessible imaging solutions across the UK and Europe. By investing in the latest CT technology, TIC designs mobile units that prioritise patient comfort and improve service efficiency.
In addition to imaging, TIC Health offers a range of medical services, including GP clinics and cardiac screening.
TIC Health is committed to advancing healthcare accessibility and quality, making a lasting impact on patient care.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£28,000 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
E0455-26-0018
Job locations
Yate Booking Office
Bristol
BS37 5QX
United Kingdom
Job description
Job responsibilities
Job responsibilities
The Bookings Administrator will be responsible for providing clerical and administrative support for the Lung Cancer Screening Programme and/or TIC Health private patients. Our day starts at 8am when working as part of a multi-disciplinary team, you will answer incoming calls promptly and professionally. Book appointments across a range of services including:MRI, CT, Ultrasound, X-ray, ECGs, ETTs, Blood tests and GP consultations.
Issue invitations adhering to programme deadlines, be a direct point of contact for patients, including a large volume of telephone calls and provide the nursing/radiography staff with administrative support to ensure onward referrals / outcomes are issued in line with key performance indicators. The role will require a flexible approach, and the candidate will be required to work in a fast-paced environment, delivering to tight deadlines.
Main Duties
Be the first point of contact for all patients
Use the dedicated Patient Admission Systems (PAS) to book appointments and record information as required across multiple platforms.
Record telephone contacts and administrative templates in the PAS in line with service guidelines.
Use appropriate methods of communication to build confidence and credibility of all services with representatives from external agencies and organisations.
Provide key information, advice, and guidance to participants.
Undertake administrative duties in line with the participant administration pathway.
Maintain confidentiality in respect of all patient and staff information in line with Data Protection Act.
To be patient focused when representing the service; ensuring that all patients are given welcoming, supportive, and helpful.
Deal with all calls, enquiries and messages in a professional manner, relaying messages to the wider team and taking appropriate action.
Manage and prioritise own workload.
Work as an effective team member, demonstrate good personal communication skills, and actively promote excellent team and interdisciplinary relationships.
Assist with data collection activities by ensuring records are up to date; maintain accurate, clear, and legible documentation in all legal records in accordance with the Data Protection Act.
Monitor virtual Lung Health Check clinics to ensure full utilisation of appointments.
Organisational Responsibilities
Being aware of and adhere to administrative procedures and protocols relevant to the post.
Observing and adhering to all TIC Health policies and procedures.
Demonstrate TIC Health values and behaviours.
Education and Training
To contribute to and agree a continuing Personal Development Plan.
Ensuring completion of timely Appraisal process with designated line manager.
To attend internal or external courses as agreed within the plan or ad hoc training and development as requested by management.
To attend on-going refresher training within their job role as legislation changes and upgrades to local systems are introduced.
Ensure mandatory training including Information Governance training is maintained within compliance date arranging time with line manager to complete when required.
Participate in departmental meetings and awareness sessions as and when required.
Develop IT skills necessary to support the post.
Job description
Job responsibilities
Job responsibilities
The Bookings Administrator will be responsible for providing clerical and administrative support for the Lung Cancer Screening Programme and/or TIC Health private patients. Our day starts at 8am when working as part of a multi-disciplinary team, you will answer incoming calls promptly and professionally. Book appointments across a range of services including:MRI, CT, Ultrasound, X-ray, ECGs, ETTs, Blood tests and GP consultations.
Issue invitations adhering to programme deadlines, be a direct point of contact for patients, including a large volume of telephone calls and provide the nursing/radiography staff with administrative support to ensure onward referrals / outcomes are issued in line with key performance indicators. The role will require a flexible approach, and the candidate will be required to work in a fast-paced environment, delivering to tight deadlines.
Main Duties
Be the first point of contact for all patients
Use the dedicated Patient Admission Systems (PAS) to book appointments and record information as required across multiple platforms.
Record telephone contacts and administrative templates in the PAS in line with service guidelines.
Use appropriate methods of communication to build confidence and credibility of all services with representatives from external agencies and organisations.
Provide key information, advice, and guidance to participants.
Undertake administrative duties in line with the participant administration pathway.
Maintain confidentiality in respect of all patient and staff information in line with Data Protection Act.
To be patient focused when representing the service; ensuring that all patients are given welcoming, supportive, and helpful.
Deal with all calls, enquiries and messages in a professional manner, relaying messages to the wider team and taking appropriate action.
Manage and prioritise own workload.
Work as an effective team member, demonstrate good personal communication skills, and actively promote excellent team and interdisciplinary relationships.
Assist with data collection activities by ensuring records are up to date; maintain accurate, clear, and legible documentation in all legal records in accordance with the Data Protection Act.
Monitor virtual Lung Health Check clinics to ensure full utilisation of appointments.
Organisational Responsibilities
Being aware of and adhere to administrative procedures and protocols relevant to the post.
Observing and adhering to all TIC Health policies and procedures.
Demonstrate TIC Health values and behaviours.
Education and Training
To contribute to and agree a continuing Personal Development Plan.
Ensuring completion of timely Appraisal process with designated line manager.
To attend internal or external courses as agreed within the plan or ad hoc training and development as requested by management.
To attend on-going refresher training within their job role as legislation changes and upgrades to local systems are introduced.
Ensure mandatory training including Information Governance training is maintained within compliance date arranging time with line manager to complete when required.
Participate in departmental meetings and awareness sessions as and when required.
Develop IT skills necessary to support the post.
Person Specification
Qualifications
Essential
- Minimum 5 grade A to C or equivalent including English and Maths
Desirable
- IT user qualification
- word processing qualification
Knowledge and skills
Essential
- Excellent interpersonal, communication and organisational skills Experience of using IT systems and software.
- High degree of accuracy and attention to detail
- Ability to manage confidential matters in a sensitive manner.
- Ability to work under pressure and to deadlines.
- Advanced keyboard skills with speed and accuracy
- Able to work both as a member of the team and on own initiative.
- Ability to prioritise and plan activities and tasks.
Desirable
- Experience of working with databases
- Experience of using a Patient Administration System or similar
Values
Essential
- Ability to adhere to TIC Health Values and Behaviours
- Ability to be flexible and reliable.
- Ability to remain calm, polite, and tactful.
- Ability to always maintain confidentiality particularly in relation to patient-identifiable and personal data / information.
- Commitment to continued personal and educational development.
- Enthusiastic and motivated
Experience
Essential
- Experience of working in an administration role
- Experience of working in a team
- Experience in dealing with the general public
- Good working knowledge of Microsoft Office and general IT literacy
- Excellent communication skills with a confident and friendly telephone manner
Desirable
- Previous NHS experience
- Previous call-centre or healthcare bookings experience
Person Specification
Qualifications
Essential
- Minimum 5 grade A to C or equivalent including English and Maths
Desirable
- IT user qualification
- word processing qualification
Knowledge and skills
Essential
- Excellent interpersonal, communication and organisational skills Experience of using IT systems and software.
- High degree of accuracy and attention to detail
- Ability to manage confidential matters in a sensitive manner.
- Ability to work under pressure and to deadlines.
- Advanced keyboard skills with speed and accuracy
- Able to work both as a member of the team and on own initiative.
- Ability to prioritise and plan activities and tasks.
Desirable
- Experience of working with databases
- Experience of using a Patient Administration System or similar
Values
Essential
- Ability to adhere to TIC Health Values and Behaviours
- Ability to be flexible and reliable.
- Ability to remain calm, polite, and tactful.
- Ability to always maintain confidentiality particularly in relation to patient-identifiable and personal data / information.
- Commitment to continued personal and educational development.
- Enthusiastic and motivated
Experience
Essential
- Experience of working in an administration role
- Experience of working in a team
- Experience in dealing with the general public
- Good working knowledge of Microsoft Office and general IT literacy
- Excellent communication skills with a confident and friendly telephone manner
Desirable
- Previous NHS experience
- Previous call-centre or healthcare bookings experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
TIC Health
Address
Yate Booking Office
Bristol
BS37 5QX
United Kingdom
Employer's website
Employer details
Employer name
TIC Health
Address
Yate Booking Office
Bristol
BS37 5QX
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 29 day(s) ago
Reference: C9369-26-0651
Job summary
We are looking for an enthusiastic and organised Performance Administrator to join our award-winning service.
This service is a partnership between Alzheimer's Society and Devon Partnership NHS Trust, supporting people living with dementia and their carers.
The Performance Administration Team supports the performance of the service, supporting colleagues in the management of their caseloads and providing wider administrative support. You will have a strong working knowledge of Microsoft Office packages specifically Outlook, Excel and Word and have a desire to learn new skills and technologies to support continual improvement of systems and functions.
We are looking for someone with strong organisational and time management skills, with the ability to prioritise tasks effectively, and with excellent attention to detail and accuracy in data entry and record keeping.
You will have effective communication skills, both written and verbal and experience of dealing appropriately with personally sensitive information.
Previous experience in a similar administrative role within the healthcare sector is desirable.
You'll be joining a dynamic team that provides vital services to people living with dementia and their families. This is a fantastic opportunity to be part of a service that truly makes a difference.
Please contact Sevious Chipara, Information Analyst on 07815519472 if you would like to learn more about the role before applying.
Main duties of the job
To serve as the first point of contact for colleagues and other professionals to ensure that the service meets set trust and national standards and targets.
Alongside the performance and data component of this role, the post-holders have the responsibility for the day-to-day caseload administrative activities.
To assist and support practitioners in ensuring the efficient movement and flow of clients through the system, allowing them to focus on health improvement and patient care.
To coordinate performance monitoring data, governance and risk management, communications, and a variety of ad hoc projects with senior managers across the organisation.
Develop and implement systems for collecting data to measure performance, identify breaches and supporting outcomes of service development.
To act as a point of contact in relation to IT Systems and be able to signpost for further IT systems support.
To maintain and update relevant records, databases, and spreadsheets accurately.
If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role (Check salary thresholds) and your current circumstances meet the requirements for sponsorship.
If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice - [email protected]
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
C9369-26-0651
Job locations
Bristol Dementia Wellbeing Service
Brookland Hall
Conduit Place
Bristol
BS2 9RU
United Kingdom
Job description
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Job description
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification
Qualifications
Essential
- RSA 3/ ECDL (or equivalent standard)
- NVQ4 in administration or equivalent level of knowledge
Desirable
- RiO trained
Experience
Essential
- Experience of general office routine and filing systems
- Experience of working with Word, Excel, PowerPoint and Outlook
Desirable
- Experience of working as part of a team
- Previous NHS administration experience
Skills and Abilities
Essential
- Good communication skills, verbal and written
- Ability to work under some pressure
- Adhere to data protection and confidentiality requirements
Knowledge of Our Service
Essential
- Please answer in your own words, drawing on your own knowledge, experience, and understanding. We are interested in your genuine response rather than AI-generated content. In the Performance Administration role, there are times when you need to work independently and make decisions within your level of responsibility. Describe how you use your initiative to support colleagues, patients, and the smooth running of a service. Maximum 250 words.
Person Specification
Qualifications
Essential
- RSA 3/ ECDL (or equivalent standard)
- NVQ4 in administration or equivalent level of knowledge
Desirable
- RiO trained
Experience
Essential
- Experience of general office routine and filing systems
- Experience of working with Word, Excel, PowerPoint and Outlook
Desirable
- Experience of working as part of a team
- Previous NHS administration experience
Skills and Abilities
Essential
- Good communication skills, verbal and written
- Ability to work under some pressure
- Adhere to data protection and confidentiality requirements
Knowledge of Our Service
Essential
- Please answer in your own words, drawing on your own knowledge, experience, and understanding. We are interested in your genuine response rather than AI-generated content. In the Performance Administration role, there are times when you need to work independently and make decisions within your level of responsibility. Describe how you use your initiative to support colleagues, patients, and the smooth running of a service. Maximum 250 words.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
Bristol Dementia Wellbeing Service
Brookland Hall
Conduit Place
Bristol
BS2 9RU
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Devon Partnership NHS Trust
Address
Bristol Dementia Wellbeing Service
Brookland Hall
Conduit Place
Bristol
BS2 9RU
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Apply Now
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Elective Care Hub Team Manager, Band 5
Gloucestershire Hospitals NHS Foundation Trust View all jobs
Posted 29 day(s) ago
Reference: 318-26-T0591
Job summary
- Ensure efficient and effective management of the ECH Team. Providing leadership and day-to-day support.
- Undertake the full duties of an elective care team officers. The primary role of the officer is to ensure that the information held on our electronic system, at patient level, is accurately validated before being reported and used for patient communication.
- Develop and lead local induction/on-going training programme for teams in conjunction with PAS/IMT.
- Support the delivery of Trust and National Targets eg 18 Week Referral to Treatment target.
- Responsible for leading modernisation initiatives with teams to achieve continuous improvement in service provision.
- They will provide support for specific services to develop and monitor key performance indicators. They will be responsible for the interpretation of complex performance information and its application to clinical services. They will ensure that relevant and timely performance reports are designed, developed and produced for services and their customers.
Additional working pattern details: 37.5 per week as per job description, some evenings and Saturdays inclusive
The proposed interview date is: 25th September
Main duties of the job
Admin/Management
- Responsible for the line management and day-to-day supervision of the team
- Manage and monitor the non-pay budget ensuring appropriate levels of stationery & equipment is maintained.
- Investigate complaints relating to the team
- Assist the Head of Elective Access in the development and implementation of local policies and procedures to improve the effectiveness of the department. This can include monitoring and evaluating new processes.
- Assist the Head of Elective Access with the monitoring and updating of data quality reports as relevant to the area.
- Take lead role for Health and Safety of the team.
- Responsible for planning and implementing induction programme for recently appointed team members
- Develop local rolling training programme for new and existing staff, in conjunction with PAS Training and Information Departments.
- Ensure staff complete the agreed Trust mandatory training.
- Be proactive in own Personal Development to ensure ability to support own staff
- Maintain the personal files of the team members
- Monitor performance, sickness absence and annual leave and take appropriate action when necessary.
- Complete F200's for authorisation
- Conduct annual appraisals/performance reviews, incorporating KSF and identify training requirements.
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.
As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year (pa, pro rata if part-time)
Contract
Permanent
Working pattern
Full-time
Reference number
318-26-T0591
Job locations
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Job description
Job responsibilities
Key Responsibilities
Professional Development, Education and Training
- Responsible for planning and implementing induction programme for recently appointed team members
- Develop local rolling training programme for new and existing staff, in conjunction with PAS Training and Information Departments.
- Ensure staff complete the agreed Trust mandatory training.
- Be proactive in own Personal Development to ensure ability to support own staff.
Procurement and Commissioning
- Commission all stationery and office equipment for the span of control.
- Monitor the delivery of goods procured and distribute as appropriate
- Maintain accurate records of the commissioning, procurement and delivery of goods and authorise payment in a timely manner.
- Resolve issues of quality or delivery with the suppliers.
- Negotiate with suppliers to ensure best deal.
Planning and Organisation
Operational
- Source, collect and validate accurate RTT (Referral to Treatment) data in accordance with agreed practices and standards
- Ensure, through accurate data validating, the RTT (Referral to Treatment) data reported to the Department of Health is accurate
- Use patient notes, existing databases, and Trust systems to formulate, validate and confirm patient pathways
- Create databases to collect and monitor complex data, maintain and update databases
- Record accurately the validation of patient data
- Monitor and ensure accuracy of data relating to inter-hospital transfers and respond to external queries relating to those data.
- Input the collected data into Trust systems in a timely and accurate manner
- Liaise with clinicians, nursing staff and other staff as appropriate to achieve collection of accurate data and missing notes
- Educate medical, clinical and administrative staff within the Trust on the complex principles of clock start and stop validation and the use of RTT codes
- Identify any pathway trends or specific trends within specialties and highlight areas of concern
- Undertake and participate in local audits, surveys and any relevant pathway research to fulfil the requirements of the RTT Target
- Plan and organise multi-disciplinary meetings
- Advise and demonstrate own activity and work role to less experienced, or new employees in the team
- Review of all RTT documentation as directed by line manager
- Pilot the use of pathway ID functionality on PAS
- Collect additional data on an ad-hoc basis
- Work within organisational policies and procedures, comment on proposals and implement policy
- Plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported
- Ensure that data is recorded and saved in the appropriate Trust locations
- Develop and maintain effective working relationships with other staff in the departments and the Trust ensure that a professional and seamless service is provided. This will require liaison with Heads of Department, Clinical Directors, Consultants, Managers and Administrative staff
- Ensure confidentiality and security of data in accordance with organisational requirements, and in line with the Data Protection Act
- Maintain the high standards of the department by contributing towards individual and team objectives
- Participate in planned training events and attend all mandatory training sessions as requested
- The scrutiny of large datasets and proactive report on changes in trends or patterns, particularly focusing on defined key performance indicators
- Ensure that performance reports are produced for senior management team and all deadlines are met.
- Develop and support high quality data standards ensuring that data entered onto systems, e.g. Trak is accurate, complete and up to date
- Undertake surveys and audits to support service developments
- Actively works towards developing and maintaining effective working relationships both within and outside the Trust
- Fosters and maintains strong links with all Services across the Trust, developing key contact points within Care and Corporate services.
- Monitoring of patients on all speciality elective waiting lists, identification of potential long waiters patients who could breach waiting times, instructing specialities to action to resolve
- Analysis, monitoring and validation of a comprehensive suite of management reports for strategic and operational purposes.
- Provide active support, direction and guidance to all staff involved in the management of waiting lists at speciality level
- Undertake investigations into patient complaints relating to patient administration as and when necessary and in line with the NHS Constitution
- Actively participate in projects to improve the quality of all elements of patients referral to treatment processes and pathways,
- Present access-related information regularly to groups of staff (eg through weekly RTT meeting and periodic training), including staff at all levels.
- Work with specialty teams at all levels, providing support and challenging operational departments based on best national and international practice
- Produce training material and deliver training to individuals and groups of staff to support new and existing processes to support the access policy.
- Work with specialty management teams to ensure patients waiting for appointments and/or treatment are managed in chronological order, within clinical priority and seen or treated within the maximum wait time in line with national guidelines and Trust policy.
- Co-ordinate waiting list reviews as required to validate data and reduce patient waiting times.
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time in the light of changing circumstances and in consultation with the post holder
Communications and Working Relationships
- Communication with a range of clinical and non-clinical staff is required
- Contact with patients is over phone
- Information Department
- Health Records Department
- Trust training department including PAS training staff
- PALS
- Build effective networks across clinical, managerial and administrative teams to collaborate where appropriate in all aspects of access management, to gain co-operation and agreement on any service improvement
- Promote a positive high-profile image of the team both internally and externally.
MOST CHALLENGING PART OF JOB
- Working in a challenging and changing environment whilst under pressure, effectively managing own time
- Managing conflict and staff disagreements
- Maintaining a high degree of accuracy when working under pressure
- Working for several Directorates whilst managing competing demands
- Training new members of staff, whilst maintaining full service cover
- Dealing with difficult conversations
General Working Conditions
- Expected to visit Medical Records, Wards and Departments on occasions across all Trust sites
- The nature of the job necessitates the need for flexible working
- Frequent requirement to concentrate within an unpredictable work pattern
- Management of own workload
- Required to act independently. Managers are available for personal advice, but does not directly supervise the work being carried out.
- Input and analyse information for a substantial proportion of working time. Requires accuracy and constant checking
- Dealing with sensitive and confidential information
- Use of Visual Display Unit (VDU) on a daily basis
- Light physical effort. Movement of medical notes and files up to and including 5kgs in weight
- Use of Telephone
Additional Contact Details
Roger Blake - [email protected]
Job description
Job responsibilities
Key Responsibilities
Professional Development, Education and Training
- Responsible for planning and implementing induction programme for recently appointed team members
- Develop local rolling training programme for new and existing staff, in conjunction with PAS Training and Information Departments.
- Ensure staff complete the agreed Trust mandatory training.
- Be proactive in own Personal Development to ensure ability to support own staff.
Procurement and Commissioning
- Commission all stationery and office equipment for the span of control.
- Monitor the delivery of goods procured and distribute as appropriate
- Maintain accurate records of the commissioning, procurement and delivery of goods and authorise payment in a timely manner.
- Resolve issues of quality or delivery with the suppliers.
- Negotiate with suppliers to ensure best deal.
Planning and Organisation
Operational
- Source, collect and validate accurate RTT (Referral to Treatment) data in accordance with agreed practices and standards
- Ensure, through accurate data validating, the RTT (Referral to Treatment) data reported to the Department of Health is accurate
- Use patient notes, existing databases, and Trust systems to formulate, validate and confirm patient pathways
- Create databases to collect and monitor complex data, maintain and update databases
- Record accurately the validation of patient data
- Monitor and ensure accuracy of data relating to inter-hospital transfers and respond to external queries relating to those data.
- Input the collected data into Trust systems in a timely and accurate manner
- Liaise with clinicians, nursing staff and other staff as appropriate to achieve collection of accurate data and missing notes
- Educate medical, clinical and administrative staff within the Trust on the complex principles of clock start and stop validation and the use of RTT codes
- Identify any pathway trends or specific trends within specialties and highlight areas of concern
- Undertake and participate in local audits, surveys and any relevant pathway research to fulfil the requirements of the RTT Target
- Plan and organise multi-disciplinary meetings
- Advise and demonstrate own activity and work role to less experienced, or new employees in the team
- Review of all RTT documentation as directed by line manager
- Pilot the use of pathway ID functionality on PAS
- Collect additional data on an ad-hoc basis
- Work within organisational policies and procedures, comment on proposals and implement policy
- Plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported
- Ensure that data is recorded and saved in the appropriate Trust locations
- Develop and maintain effective working relationships with other staff in the departments and the Trust ensure that a professional and seamless service is provided. This will require liaison with Heads of Department, Clinical Directors, Consultants, Managers and Administrative staff
- Ensure confidentiality and security of data in accordance with organisational requirements, and in line with the Data Protection Act
- Maintain the high standards of the department by contributing towards individual and team objectives
- Participate in planned training events and attend all mandatory training sessions as requested
- The scrutiny of large datasets and proactive report on changes in trends or patterns, particularly focusing on defined key performance indicators
- Ensure that performance reports are produced for senior management team and all deadlines are met.
- Develop and support high quality data standards ensuring that data entered onto systems, e.g. Trak is accurate, complete and up to date
- Undertake surveys and audits to support service developments
- Actively works towards developing and maintaining effective working relationships both within and outside the Trust
- Fosters and maintains strong links with all Services across the Trust, developing key contact points within Care and Corporate services.
- Monitoring of patients on all speciality elective waiting lists, identification of potential long waiters patients who could breach waiting times, instructing specialities to action to resolve
- Analysis, monitoring and validation of a comprehensive suite of management reports for strategic and operational purposes.
- Provide active support, direction and guidance to all staff involved in the management of waiting lists at speciality level
- Undertake investigations into patient complaints relating to patient administration as and when necessary and in line with the NHS Constitution
- Actively participate in projects to improve the quality of all elements of patients referral to treatment processes and pathways,
- Present access-related information regularly to groups of staff (eg through weekly RTT meeting and periodic training), including staff at all levels.
- Work with specialty teams at all levels, providing support and challenging operational departments based on best national and international practice
- Produce training material and deliver training to individuals and groups of staff to support new and existing processes to support the access policy.
- Work with specialty management teams to ensure patients waiting for appointments and/or treatment are managed in chronological order, within clinical priority and seen or treated within the maximum wait time in line with national guidelines and Trust policy.
- Co-ordinate waiting list reviews as required to validate data and reduce patient waiting times.
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time in the light of changing circumstances and in consultation with the post holder
Communications and Working Relationships
- Communication with a range of clinical and non-clinical staff is required
- Contact with patients is over phone
- Information Department
- Health Records Department
- Trust training department including PAS training staff
- PALS
- Build effective networks across clinical, managerial and administrative teams to collaborate where appropriate in all aspects of access management, to gain co-operation and agreement on any service improvement
- Promote a positive high-profile image of the team both internally and externally.
MOST CHALLENGING PART OF JOB
- Working in a challenging and changing environment whilst under pressure, effectively managing own time
- Managing conflict and staff disagreements
- Maintaining a high degree of accuracy when working under pressure
- Working for several Directorates whilst managing competing demands
- Training new members of staff, whilst maintaining full service cover
- Dealing with difficult conversations
General Working Conditions
- Expected to visit Medical Records, Wards and Departments on occasions across all Trust sites
- The nature of the job necessitates the need for flexible working
- Frequent requirement to concentrate within an unpredictable work pattern
- Management of own workload
- Required to act independently. Managers are available for personal advice, but does not directly supervise the work being carried out.
- Input and analyse information for a substantial proportion of working time. Requires accuracy and constant checking
- Dealing with sensitive and confidential information
- Use of Visual Display Unit (VDU) on a daily basis
- Light physical effort. Movement of medical notes and files up to and including 5kgs in weight
- Use of Telephone
Additional Contact Details
Roger Blake - [email protected]
Person Specification
Qualifications, Knowledge and Experience
Essential
- Effective communication and interpersonal skills. Guidance: Demonstrates the ability to communicate clearly and professionally with colleagues, patients, service users
- Ability to work collaboratively within a multidisciplinary team. Guidance: Evidence of building positive working relationships and contributing to team objectives.
- Organisational and time management skills. Guidance: Ability to prioritise workload, meet deadlines, and manage competing demands effectively.
- Commitment to equality, diversity and inclusion. Guidance: Demonstrates understanding of and commitment to promoting inclusive working practices.
- IT literacy relevant to the role
- Educated to Degree level, or equivalent post-secondary education experience working as a team leader or supervisor in a large complex healthcare organisation.
- Appropriate experience within a demanding healthcare environment or equivalent job role setting
Desirable
- Relevant professional qualification or additional training
- Experience of service improvement or project work
Person Specification
Qualifications, Knowledge and Experience
Essential
- Effective communication and interpersonal skills. Guidance: Demonstrates the ability to communicate clearly and professionally with colleagues, patients, service users
- Ability to work collaboratively within a multidisciplinary team. Guidance: Evidence of building positive working relationships and contributing to team objectives.
- Organisational and time management skills. Guidance: Ability to prioritise workload, meet deadlines, and manage competing demands effectively.
- Commitment to equality, diversity and inclusion. Guidance: Demonstrates understanding of and commitment to promoting inclusive working practices.
- IT literacy relevant to the role
- Educated to Degree level, or equivalent post-secondary education experience working as a team leader or supervisor in a large complex healthcare organisation.
- Appropriate experience within a demanding healthcare environment or equivalent job role setting
Desirable
- Relevant professional qualification or additional training
- Experience of service improvement or project work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Employer's website
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Employer's website
Apply Now
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Posted 29 day(s) ago
Reference: A0648-26-0003
Job summary
Hours: 37.5hrs ideally worked over 4 days
An exciting opportunity has arisen for a proactive, organised and digitally confident Reception & Digital Operations Lead to join our team.
This is a varied and influential role combining leadership of our reception service with responsibility for supporting day-to-day digital and IT operations, data security and operational processes.
The successful candidate will be someone who enjoys working with people, solving problems, using technology and finding ways to improve how services are delivered.
Main duties of the job
The Reception & Digital Operations Lead will provide day-to-day leadership and coordination across reception, digital and operational activities.
You will work closely with colleagues to ensure the reception service operates effectively, digital and IT issues are appropriately managed, and information is handled securely.
The role will also involve supporting improvements to systems and processes, identifying opportunities to use technology more effectively and helping colleagues to adapt to new ways of working.
About us
This is a fantastic opportunity to take on a varied and influential role where no two days are the same.
You will have the opportunity to lead improvements across reception, IT and digital operations, helping to shape how our team works and the service we provide.
If you are someone who enjoys taking responsibility, solving problems and making a real difference, we would love to hear from you.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£17 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0648-26-0003
Job locations
Whitchurch Health Centre
Armada Road
Bristol
BS14 0SU
United Kingdom
Job description
Job responsibilities
Reception and service
- Lead and support the reception team, ensuring a welcoming and professional service.
- Coordinate reception cover and respond to operational issues.
- Handle reception-related complaints and concerns calmly and professionally.
- Monitor feedback and identify opportunities to improve the patient/customer experience.
- Keep internal navigation, signage and information up to date.
- Assist with recruitment of new reception staff.
- Provide training and induction for new starters.
- Conduct appraisals and return-to-work interviews.
- Act as a key point of contact for day-to-day IT and digital issues.
- Coordinate IT problems and liaise with external IT support when required.
- Support software upgrades, new systems and digital improvement projects.
- Manage phones, computers and other IT equipment.
- Set up IT equipment, accounts and software for new starters.
- Provide practical support to colleagues with IT and software queries.
- Manage early notifications of sickness/absence and update relevant sessions, rotas and systems.
- Carry out data searches and provide accurate information to support operational needs.
- Support the implementation of new processes and systems.
- Review new technology to improve efficiency and service delivery.
- Promote high standards of confidentiality, data protection and information security.
- Support appropriate user access and permissions across systems.
- Ensure confidential information is handled and stored securely.
- Report and escalate any suspected data-security incidents or breaches.
- Encourage good data-security practices across the team.
- Liaise with the external clinical safety officer and update practice documents.
The above list is not exhaustive and the post holder may be required to undertake other duties appropriate to the role and the needs of the organisation.
Job description
Job responsibilities
Reception and service
- Lead and support the reception team, ensuring a welcoming and professional service.
- Coordinate reception cover and respond to operational issues.
- Handle reception-related complaints and concerns calmly and professionally.
- Monitor feedback and identify opportunities to improve the patient/customer experience.
- Keep internal navigation, signage and information up to date.
- Assist with recruitment of new reception staff.
- Provide training and induction for new starters.
- Conduct appraisals and return-to-work interviews.
- Act as a key point of contact for day-to-day IT and digital issues.
- Coordinate IT problems and liaise with external IT support when required.
- Support software upgrades, new systems and digital improvement projects.
- Manage phones, computers and other IT equipment.
- Set up IT equipment, accounts and software for new starters.
- Provide practical support to colleagues with IT and software queries.
- Manage early notifications of sickness/absence and update relevant sessions, rotas and systems.
- Carry out data searches and provide accurate information to support operational needs.
- Support the implementation of new processes and systems.
- Review new technology to improve efficiency and service delivery.
- Promote high standards of confidentiality, data protection and information security.
- Support appropriate user access and permissions across systems.
- Ensure confidential information is handled and stored securely.
- Report and escalate any suspected data-security incidents or breaches.
- Encourage good data-security practices across the team.
- Liaise with the external clinical safety officer and update practice documents.
The above list is not exhaustive and the post holder may be required to undertake other duties appropriate to the role and the needs of the organisation.
Person Specification
Knowledge and skills
Essential
- Excellent communication and interpersonal skills.
- Strong organisational skills and ability to manage competing priorities.
- Good problem-solving skills with a practical, solutions-focused approach.
- Ability to remain calm and professional when dealing with challenging situations.
- Ability to learn and adapt to new systems and software.
- Good attention to detail.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to take ownership and work independently.
- Ability to work effectively as part of a team.
- Ability to support colleagues through change and new ways of working.
Qualifications
Desirable
- Qualifications or training relevant to reception, administration, healthcare, operations, IT or digital coordination.
Experience
Desirable
- Previous experience of supporting or leading a team.
- Experience of training or inducting new staff.
- Experience of working with data-security or confidentiality requirements.
- Experience of dealing with people and responding appropriately to complaints or challenging situations.
- Experience of managing competing priorities and responding to operational issues.
- Experience of working in a GP practice
Person Specification
Knowledge and skills
Essential
- Excellent communication and interpersonal skills.
- Strong organisational skills and ability to manage competing priorities.
- Good problem-solving skills with a practical, solutions-focused approach.
- Ability to remain calm and professional when dealing with challenging situations.
- Ability to learn and adapt to new systems and software.
- Good attention to detail.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to take ownership and work independently.
- Ability to work effectively as part of a team.
- Ability to support colleagues through change and new ways of working.
Qualifications
Desirable
- Qualifications or training relevant to reception, administration, healthcare, operations, IT or digital coordination.
Experience
Desirable
- Previous experience of supporting or leading a team.
- Experience of training or inducting new staff.
- Experience of working with data-security or confidentiality requirements.
- Experience of dealing with people and responding appropriately to complaints or challenging situations.
- Experience of managing competing priorities and responding to operational issues.
- Experience of working in a GP practice
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Armada Family Practice
Address
Whitchurch Health Centre
Armada Road
Bristol
BS14 0SU
United Kingdom
Employer's website
https://www.armadapractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Armada Family Practice
Address
Whitchurch Health Centre
Armada Road
Bristol
BS14 0SU
United Kingdom
Employer's website
https://www.armadapractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Surgical Secretary, Band 3 - Colorectal Surgery
Gloucestershire Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 318-26-T0504-A
Job summary
If you relish a challenge and have a passion for helping others, an exciting opportunity has arisen for a Surgical Secretary within the Colorectal Surgery team at Gloucestershire Hospitals NHS Foundation Trust. This is a permanent post, 37.5 hours per week, working Monday to Friday.
The successful candidate should be able to work proficiently in a fast paced environment and have exceptional organisational skills with the ability to effectively manage their own workload. We are looking for someone to provide a comprehensive administrative service to a busy consultant surgeon and our patients. This post is part of a professional multi-skilled team working within the GI Surgery division. Applicants must be flexible to meet the needs of the service and have a positive approach to their work. A strong commitment to personal and professional development is desired.
Main duties of the job
As a surgical secretary, you will provide a comprehensive secretarial service to our consultant surgeons. This includes, but is not limited to, diary management, correspondence, referrals, phone calls, email management and general day-to-day office administration. The ideal candidate needs to have a high level of attention to detail and be able to work well under time constraints to ensure that local and national targets are met with regards to patient pathways.
You will be the first point of contact for patients, our multi-professional colleagues and outside sources with queries and you will need to exercise initiative and judgment when dealing with these enquiries to ensure they are dealt with efficiently and appropriately. These contacts are made in a variety of ways therefore excellent communication skills on all levels are essential.
You will also be responsible for managing and overseeing the elective surgery waiting list as well as planning and co-ordinating surgical admissions for our patients.
As part of the secretarial service, you will be required to touch type from audio dictation a variety of documents. The role requires a certain level of understanding of medical terminology.
As a secretary you will be dealing with a lot of confidential and sensitive information and our ideal candidate will understand the importance of maintaining confidentiality when dealing with personal information.
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year (pa pro rata if part-time)
Contract
Permanent
Working pattern
Full-time
Reference number
318-26-T0504-A
Job locations
Trustwide
Gloucestershire
GL1 3NN
United Kingdom
Job description
Job responsibilities
KNOWLEDGE, SKILLS & EXPERIENCE
- Educated to GCSE grade C or above (or equivalent) in English & Maths
- IT experience of Microsoft Office packages
- IT capable to ensure proficient use of hospital computer systems
- An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls
- Proven organisational skills with the ability to prioritise workload and ability to work to deadlines in line with Trust targets
- Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
- Good interpersonal skills for dealing with people internal and external to the organisation
- Ability to work flexibly within a team
- Ability to work quickly and accurately
- Ability to use own judgement and initiative as appropriate
GENERAL DUTIES
- Providing a comprehensive secretarial support to a busy consultant surgeon whilst being the first point of call for patients, GPs, family members and other professional colleagues and organisations.
- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the Secretarial Supervisor.
- Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients.
- Overseeing and managing elective waiting lists for inpatient and outpatient care alongside the utilisation of theatre lists.
- Checking of clinic outcomes to ensure accuracy
- To work with the Central Booking Office to ensure that clinics are utilised to capacity.
SPECIALITY SPECIFIC SUPPORT
- Regularly informing the secretarial supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc
- Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the clinical team/supervisor.
- Supporting consultant staff with their additional responsibilities, such as clinical governance, Clinical Tutor role, etc. This may include setting up training days, teaching sessions, organising visitors, etc.
- Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals etc
SERVICE IMPROVEMENT
- Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork. Regular audit of data is undertaken and decisions can then be made by the department/team as to appropriate service improvements.
- Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements.
- As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately.
TEAM WORKING
- To work cohesively with colleagues to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards
- To cover colleagues during absences/annual/sick leave as directed by lead management. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.
- Undertaking routine office duties including electronic note tracking, photocopying, faxing, and filing of correspondence and results and maintenance of records
- Assist in the training and induction for new and existing colleagues
- Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate
- Liaise with relevant team members to ensure that any process changes run smoothly and efficiently.
- Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.
COMMUNICATIONS & WORKING RELATIONSHIPS
- Medical staff both junior and senior including consultants
- Nursing staff
- Patients, carers and relatives
- Other medical secretaries/ward clerks
- Outpatient staff
- Health Records
- Pathology
- Radiology
- GPs and GP practices
- Management, including Lead Co-ordinator and General Management team
- Other NHS organisations
- External bodies, such as solicitor practices, DVLA, social services, police, coroner's office etc
PERSONAL DEVELOPMENT
- Fully participate in the Trusts appraisal system review and personal development planning process on an annual basis (for an apprentice this may be more often)
- Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales
- Contribute positively to the effectiveness and efficiency of the teams in which he/she works
- Contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies
PHYSICAL EFFORT & WORKING
- Movement of medical notes on a daily basis (Manual Handling Training Provided). This can range from one set of notes to bags weighing up to 15kg
- Exposure to occasional unpleasant working conditions due to extremes of office temperatures and ward odours.
- Use of Visual Display Unit (VDU) on a daily basis (Workstation assessments undertaken), will be sitting at the desk all day.
- Dealing with sensitive and confidential information
- The work pattern may be unpredictable due to interruptions. High levels of concentration are also required when audio-typing. Priorities can change during the day.
NB
This job description is not intended to form part of the contract of employment or to be a complete list of duties and responsibilities, but is a good guide for information to the job. It will be periodically reviewed in the light of developing work requirements in the department. The officer in the post will be expected to contribute to that review.
Job description
Job responsibilities
KNOWLEDGE, SKILLS & EXPERIENCE
- Educated to GCSE grade C or above (or equivalent) in English & Maths
- IT experience of Microsoft Office packages
- IT capable to ensure proficient use of hospital computer systems
- An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls
- Proven organisational skills with the ability to prioritise workload and ability to work to deadlines in line with Trust targets
- Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
- Good interpersonal skills for dealing with people internal and external to the organisation
- Ability to work flexibly within a team
- Ability to work quickly and accurately
- Ability to use own judgement and initiative as appropriate
GENERAL DUTIES
- Providing a comprehensive secretarial support to a busy consultant surgeon whilst being the first point of call for patients, GPs, family members and other professional colleagues and organisations.
- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the Secretarial Supervisor.
- Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients.
- Overseeing and managing elective waiting lists for inpatient and outpatient care alongside the utilisation of theatre lists.
- Checking of clinic outcomes to ensure accuracy
- To work with the Central Booking Office to ensure that clinics are utilised to capacity.
SPECIALITY SPECIFIC SUPPORT
- Regularly informing the secretarial supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc
- Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the clinical team/supervisor.
- Supporting consultant staff with their additional responsibilities, such as clinical governance, Clinical Tutor role, etc. This may include setting up training days, teaching sessions, organising visitors, etc.
- Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals etc
SERVICE IMPROVEMENT
- Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork. Regular audit of data is undertaken and decisions can then be made by the department/team as to appropriate service improvements.
- Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements.
- As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately.
TEAM WORKING
- To work cohesively with colleagues to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards
- To cover colleagues during absences/annual/sick leave as directed by lead management. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.
- Undertaking routine office duties including electronic note tracking, photocopying, faxing, and filing of correspondence and results and maintenance of records
- Assist in the training and induction for new and existing colleagues
- Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate
- Liaise with relevant team members to ensure that any process changes run smoothly and efficiently.
- Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.
COMMUNICATIONS & WORKING RELATIONSHIPS
- Medical staff both junior and senior including consultants
- Nursing staff
- Patients, carers and relatives
- Other medical secretaries/ward clerks
- Outpatient staff
- Health Records
- Pathology
- Radiology
- GPs and GP practices
- Management, including Lead Co-ordinator and General Management team
- Other NHS organisations
- External bodies, such as solicitor practices, DVLA, social services, police, coroner's office etc
PERSONAL DEVELOPMENT
- Fully participate in the Trusts appraisal system review and personal development planning process on an annual basis (for an apprentice this may be more often)
- Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales
- Contribute positively to the effectiveness and efficiency of the teams in which he/she works
- Contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies
PHYSICAL EFFORT & WORKING
- Movement of medical notes on a daily basis (Manual Handling Training Provided). This can range from one set of notes to bags weighing up to 15kg
- Exposure to occasional unpleasant working conditions due to extremes of office temperatures and ward odours.
- Use of Visual Display Unit (VDU) on a daily basis (Workstation assessments undertaken), will be sitting at the desk all day.
- Dealing with sensitive and confidential information
- The work pattern may be unpredictable due to interruptions. High levels of concentration are also required when audio-typing. Priorities can change during the day.
NB
This job description is not intended to form part of the contract of employment or to be a complete list of duties and responsibilities, but is a good guide for information to the job. It will be periodically reviewed in the light of developing work requirements in the department. The officer in the post will be expected to contribute to that review.
Person Specification
Qualifications
Essential
- GCSE English and Maths at Grade C or above, or equivalent
Desirable
- Typewriting / word processing RSA Level 3 or equivalent practical experience
Experience
Essential
- Previous experience of dealing with members of the public
- Experience of using own initiative, prioritising workload and utilising organisational skills
Desirable
- Previous experience working in a busy office
- Previous medical secretary/ hospital/ NHS service experience
- Experience of data entry, maintaining databases and data validation of electronic records
Knowledge/ Skills
Essential
- Excellent verbal skills and good command and understanding of English, punctuation and grammar
- Proven organisational skills
- Effective, fast and accurate keyboard skills
- Good computer skills with working knowledge of Microsoft Office including Word, Excel, Outlook/Diary management
- Excellent and accurate attention to detail
Person Specification
Qualifications
Essential
- GCSE English and Maths at Grade C or above, or equivalent
Desirable
- Typewriting / word processing RSA Level 3 or equivalent practical experience
Experience
Essential
- Previous experience of dealing with members of the public
- Experience of using own initiative, prioritising workload and utilising organisational skills
Desirable
- Previous experience working in a busy office
- Previous medical secretary/ hospital/ NHS service experience
- Experience of data entry, maintaining databases and data validation of electronic records
Knowledge/ Skills
Essential
- Excellent verbal skills and good command and understanding of English, punctuation and grammar
- Proven organisational skills
- Effective, fast and accurate keyboard skills
- Good computer skills with working knowledge of Microsoft Office including Word, Excel, Outlook/Diary management
- Excellent and accurate attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Trustwide
Gloucestershire
GL1 3NN
United Kingdom
Employer's website
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Trustwide
Gloucestershire
GL1 3NN
United Kingdom
Employer's website
Apply Now
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Band 6 Charge Nurse - Bristol
Avon & Wiltshire Mental Health Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 342-SEC044-0926
Job summary
Teign Ward is a 12 bedded female blended inpatient ward with Medium and Low Secure service users. The Charge Nurse role is a key member of the in-patient multidisciplinary team. Charge Nurses are expected to provide clear clinical leadership and supervision of junior staff and trainees whilst working with service users and their families, friends and carers to help make a difference to the experience of those using our services by:
- Demonstrating kindness, respect and compassion through the delivery of confident and competent nursing.
- Helping to keep people safe through effective risk assessment and good clinical decision making.
- Helping to develop coproduced plans of care, which are personalised and responsive to people's needs.
- Providing health promotion and education information to service users and carers.
- Undertaking effective treatment supported and delivered in line with current legislation, standards and evidence-based guidance.
- Providing supervision and mentoring to other staff and students.
- Being part of the AWP vision to provide high quality care.
In addition to these key tasks, the Charge Nurse is expected to provide clinical and managerial leadership to nursing and support staff, and ensure the effective running of the inpatient setting in the absence of the Ward Manager.
Main duties of the job
To carry out clinical nursing practice within designated areas, working to provide high quality, evidence-based nursing assessment, care planning, intervention and evaluation.
To maintain and develop professional knowledge, skills and expertise to ensure that practice reflects best practice, remains evidence based, is current and responsive to the changing service user and NHS service needs.
To provide clinical leadership for colleagues and external professionals at all levels. Making the best use of resources to ensure the delivery of high-quality care. Follow Trust policies in relation to the security of the building and service users to ensure safe practice and protection of service users, staff, visitors and members of the public.
To maintain standards of record keeping and associated administration in accordance with AWP Trust Policy and professional guidelines.
About us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time
Reference number
342-SEC044-0926
Job locations
Teign Ward, Fromeside Hospital
Blackberry Hill, Fishponds
Bristol
BS16 1EG
United Kingdom
Job description
Job responsibilities
Clinical Nursing Practice
To carry out clinical nursing practice within designated areas, working to provide high quality, evidence-based nursing assessment, care planning, intervention and evaluation.
This will include:
- Utilising excellent communication skills to develop a rapport to be able to provide and receive complex sensitive confidential information including distressing or emotional circumstances.
- Recognising the potential barriers to communication and practicing with empathy, reassurance and understanding.
- Undertaking complex comprehensive nursing assessments using analytical and judgement skills on a range of problems requiring investigation.
- Collaboratively undertaking clinical risk assessments and developing and supporting personal safety plans and crisis and contingency planning with the service user, and where appropriate carers and families.
- Using professional, clinical knowledge acquired through training to degree/diploma level, supplemented by specialist clinical training and current practice-based evidence to plan and organise provision of care.
- Planning appropriate care and treatment interventions alongside colleagues, service users and where appropriate carers and families.
- Providing specialist advice in relation to care to service users and where appropriate carers and families.
- Delivering a range of psychosocially informed nursing therapies in accordance with service users care plans, needs and preferences.
- Organising complex interventions requiring formulation of need and risk.
- Demonstrating highly developed nursing skills obtained through practice, understanding the importance of accuracy and a narrow margin for error.
- Demonstrating a commitment to reducing restrictive practice whilst supporting challenging behaviour and verbal aggression.
- Delivery of restrictive interventions within Trust and legislative guidance, requiring a varying level of physical effort.
- Administering appropriate medication within relevant Trust and legislative guidance, by different routes including injectable medicines.
- Ensuring the ordering, storing and disposal of medication complies with relevant Trust and legislative guidance.
- Demonstrate a working knowledge of the key elements of the relevant Mental Health Legislation.
- Collaboratively evaluating the impact and effectiveness of care and working to improve these outcomes.
- Supervising the practice of less experienced and newly qualified practitioners, student nurses or support worker colleagues.
- Leading clinical meetings to support the service users journey through the care pathway, proactively identifying and overcoming barriers to discharge.
Continuing Professional Development
To maintain and develop professional knowledge, skills and expertise to ensure that practice reflects best practice, remains evidence based, is current and responsive to the changing service user and NHS service needs. This will include:
- Taking responsibility for post-registration education and for continuing professional development as outlined in NMC standards.
- Participating in education and training opportunities.
- Undertaking a thorough revalidation process in line with NMC and AWP policy.
- Maintaining up to date knowledge of the relevant medicines, related medication management issues and act in accordance with the appropriate NMC standards and Trust guidance.
- Abiding by the legal rules, statutory regulations and professional responsibilities relation to practice as outlined in the NMC code of conduct.
- Receiving restorative clinical supervision on a regular basis in line with the Trust clinical supervision policy.
- Engaging in management supervision from an identified line manager, or appropriate delegate in line with the Trust management supervision policy.
- Engaging with Trust appraisal process in line with policy.
- Maintaining Health and Safety in accordance with the Health and Safety at Work Act (1974).
- Working within the Trust Policies and Procedures .
Education, Development and Collaborative Learning
To work towards a sustainable culture of continuous collaborative learning to keep own practice clinically current, and to foster a team learning ethos. This will include:
- Support effective learning environments by upholding the NHSE Safe Learning Environment Charter principals.
- Modelling nursing skills and promoting the value of clinical nursing to modern mental healthcare at any opportunity including demonstrating own activities to new starters, less experienced practitioners and students.
- Providing advice, mentoring and supervision (both management and clinical) for colleagues.
- Acting as a Practice Supervisor / Practice Assessor for a range of learners and provide robust practice development and assessment experiences.
- Support other registrants to undertake a thorough revalidation process in line with NMC and AWP policy.
Recording, Reporting and Communication
To maintain standards of record keeping and associated administration in accordance with AWP Trust Policy and professional guidelines. This will include:
- Keeping contemporaneous, chronological and accurate mental health records in accordance with NMC guidelines and Trust policy.
- Adhere to and role model effective records management in line with Trust policies and procedures.
- Practice within the legal requirements relevant to the Mental Health Act and Mental Capacity Act Legislation.
- Taking part in a rolling programme of audit.
- Participate in relevant practice development, Quality Improvement and/or research activity relevant to practice area.
Compassionate Leadership and Management
To provide clinical leadership for colleagues and external professionals at all levels. Making the best use of resources to ensure the delivery of high-quality care. Follow Trust policies in relation to the security of the building and service users to ensure safe practice and protection of service users, staff, visitors and members of the public.
This will include:
- Fulfilling Nurse in Charge role as per AWP guidance.
- Demonstrating effective and appropriate delegation of duties.
- Using own skills, knowledge and resources to provide clinical leadership for all members of the MDT.
- Effectively managing both own time and that of junior staff and students.
- Deputising for the ward manager in their absence which will include short term roster management.
- Undertaking discharge planning involving the coordination of external organisations.
- Providing supervision for unregistered practitioners and junior registered nurses in accordance with Trust management and clinical supervision policies.
- Contribute to the management and development of junior staff through the delivery of clinical teaching.
- Providing appraisals for junior staff in line with Trust appraisal policy.
- Maintaining the safety of service users and staff within the inpatient setting and ensure legal obligations are fulfilled.
- Having an understanding of any identified environmental risks and their mitigation plans.
- Taking part in environmental risk assessments as requested.
- Demonstrating safe staffing through the effective use of the electronic rostering system.
- Managing temporary staffing resources in line with AWP guidance.
- Being familiar with and complying with all Policies and Procedures operational within the Trust.
- Contributing to policy and practice changes arising from learning from experience opportunities i.e audit, complaints, SUI.
- Maintaining stock control and a personal duty of care in relation to equipment and resources.
Job description
Job responsibilities
Clinical Nursing Practice
To carry out clinical nursing practice within designated areas, working to provide high quality, evidence-based nursing assessment, care planning, intervention and evaluation.
This will include:
- Utilising excellent communication skills to develop a rapport to be able to provide and receive complex sensitive confidential information including distressing or emotional circumstances.
- Recognising the potential barriers to communication and practicing with empathy, reassurance and understanding.
- Undertaking complex comprehensive nursing assessments using analytical and judgement skills on a range of problems requiring investigation.
- Collaboratively undertaking clinical risk assessments and developing and supporting personal safety plans and crisis and contingency planning with the service user, and where appropriate carers and families.
- Using professional, clinical knowledge acquired through training to degree/diploma level, supplemented by specialist clinical training and current practice-based evidence to plan and organise provision of care.
- Planning appropriate care and treatment interventions alongside colleagues, service users and where appropriate carers and families.
- Providing specialist advice in relation to care to service users and where appropriate carers and families.
- Delivering a range of psychosocially informed nursing therapies in accordance with service users care plans, needs and preferences.
- Organising complex interventions requiring formulation of need and risk.
- Demonstrating highly developed nursing skills obtained through practice, understanding the importance of accuracy and a narrow margin for error.
- Demonstrating a commitment to reducing restrictive practice whilst supporting challenging behaviour and verbal aggression.
- Delivery of restrictive interventions within Trust and legislative guidance, requiring a varying level of physical effort.
- Administering appropriate medication within relevant Trust and legislative guidance, by different routes including injectable medicines.
- Ensuring the ordering, storing and disposal of medication complies with relevant Trust and legislative guidance.
- Demonstrate a working knowledge of the key elements of the relevant Mental Health Legislation.
- Collaboratively evaluating the impact and effectiveness of care and working to improve these outcomes.
- Supervising the practice of less experienced and newly qualified practitioners, student nurses or support worker colleagues.
- Leading clinical meetings to support the service users journey through the care pathway, proactively identifying and overcoming barriers to discharge.
Continuing Professional Development
To maintain and develop professional knowledge, skills and expertise to ensure that practice reflects best practice, remains evidence based, is current and responsive to the changing service user and NHS service needs. This will include:
- Taking responsibility for post-registration education and for continuing professional development as outlined in NMC standards.
- Participating in education and training opportunities.
- Undertaking a thorough revalidation process in line with NMC and AWP policy.
- Maintaining up to date knowledge of the relevant medicines, related medication management issues and act in accordance with the appropriate NMC standards and Trust guidance.
- Abiding by the legal rules, statutory regulations and professional responsibilities relation to practice as outlined in the NMC code of conduct.
- Receiving restorative clinical supervision on a regular basis in line with the Trust clinical supervision policy.
- Engaging in management supervision from an identified line manager, or appropriate delegate in line with the Trust management supervision policy.
- Engaging with Trust appraisal process in line with policy.
- Maintaining Health and Safety in accordance with the Health and Safety at Work Act (1974).
- Working within the Trust Policies and Procedures .
Education, Development and Collaborative Learning
To work towards a sustainable culture of continuous collaborative learning to keep own practice clinically current, and to foster a team learning ethos. This will include:
- Support effective learning environments by upholding the NHSE Safe Learning Environment Charter principals.
- Modelling nursing skills and promoting the value of clinical nursing to modern mental healthcare at any opportunity including demonstrating own activities to new starters, less experienced practitioners and students.
- Providing advice, mentoring and supervision (both management and clinical) for colleagues.
- Acting as a Practice Supervisor / Practice Assessor for a range of learners and provide robust practice development and assessment experiences.
- Support other registrants to undertake a thorough revalidation process in line with NMC and AWP policy.
Recording, Reporting and Communication
To maintain standards of record keeping and associated administration in accordance with AWP Trust Policy and professional guidelines. This will include:
- Keeping contemporaneous, chronological and accurate mental health records in accordance with NMC guidelines and Trust policy.
- Adhere to and role model effective records management in line with Trust policies and procedures.
- Practice within the legal requirements relevant to the Mental Health Act and Mental Capacity Act Legislation.
- Taking part in a rolling programme of audit.
- Participate in relevant practice development, Quality Improvement and/or research activity relevant to practice area.
Compassionate Leadership and Management
To provide clinical leadership for colleagues and external professionals at all levels. Making the best use of resources to ensure the delivery of high-quality care. Follow Trust policies in relation to the security of the building and service users to ensure safe practice and protection of service users, staff, visitors and members of the public.
This will include:
- Fulfilling Nurse in Charge role as per AWP guidance.
- Demonstrating effective and appropriate delegation of duties.
- Using own skills, knowledge and resources to provide clinical leadership for all members of the MDT.
- Effectively managing both own time and that of junior staff and students.
- Deputising for the ward manager in their absence which will include short term roster management.
- Undertaking discharge planning involving the coordination of external organisations.
- Providing supervision for unregistered practitioners and junior registered nurses in accordance with Trust management and clinical supervision policies.
- Contribute to the management and development of junior staff through the delivery of clinical teaching.
- Providing appraisals for junior staff in line with Trust appraisal policy.
- Maintaining the safety of service users and staff within the inpatient setting and ensure legal obligations are fulfilled.
- Having an understanding of any identified environmental risks and their mitigation plans.
- Taking part in environmental risk assessments as requested.
- Demonstrating safe staffing through the effective use of the electronic rostering system.
- Managing temporary staffing resources in line with AWP guidance.
- Being familiar with and complying with all Policies and Procedures operational within the Trust.
- Contributing to policy and practice changes arising from learning from experience opportunities i.e audit, complaints, SUI.
- Maintaining stock control and a personal duty of care in relation to equipment and resources.
Person Specification
Registration, Qualifications and Experience
Essential
- NMC Registered Mental Health Nurse with current registration
- Substantial experience at Band 5
- Completed a relevant course on teaching and assessing in clinical practice or equivalent.
- Significant experience of working with people who experience mental health difficulties
- Completed a relevant course on teaching and assessing in clinical practice or equivalent
Desirable
- Evidence of basic counselling and group work
- Relevant specialist CPD qualification
- Post-graduate qualification in nursing or related discipline
Person Specification
Registration, Qualifications and Experience
Essential
- NMC Registered Mental Health Nurse with current registration
- Substantial experience at Band 5
- Completed a relevant course on teaching and assessing in clinical practice or equivalent.
- Significant experience of working with people who experience mental health difficulties
- Completed a relevant course on teaching and assessing in clinical practice or equivalent
Desirable
- Evidence of basic counselling and group work
- Relevant specialist CPD qualification
- Post-graduate qualification in nursing or related discipline
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Teign Ward, Fromeside Hospital
Blackberry Hill, Fishponds
Bristol
BS16 1EG
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Teign Ward, Fromeside Hospital
Blackberry Hill, Fishponds
Bristol
BS16 1EG
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Outpatient Coordinator and Team Leader
Bristol NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 387-M9800-CCC-B
Job summary
Join our team and play a vital role at the heart of patient care.
We are looking for a proactive and motivated Outpatient Team Leader to join our busy NHS service. This is an exciting opportunity for someone with strong administrative, coordination, and people management experience to step into a role where your work directly supports timely patient care and service delivery.
Working within a fast-paced but highly supportive team environment, you will take the lead in coordinating our team of coordinators and clinic activity, ensuring services run efficiently and patients receive the best possible experience. You will be someone who thrives under pressure, can confidently prioritise workloads, and brings a positive, solutions-focused approach to challenges.
If you are an enthusiastic team player with proven leadership ability and a passion for delivering high-quality administrative support within healthcare, we would love to hear from you.
Main duties of the job
As a Team Leader, you will provide day-to-day supervision and guidance to your team, fostering a collaborative and high-performing culture. You will oversee clinic management and regeneration processes, coordinate clinic rotas, and ensure outcome processes are completed accurately and efficiently. A key part of the role will also involve training and supporting staff, helping to maintain high standards and continuous improvement.
Strong organisational and interpersonal skills are essential. You will regularly communicate with patients and healthcare professionals via telephone and Microsoft Teams, so clear, professional, and compassionate communication is a must. You should be confident using Microsoft Office applications such as Word, Excel, and Outlook, and be comfortable navigating a range of clinical systems.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
387-M9800-CCC-B
Job locations
Bristol Royal Infirmary
Marlborough Street
Bristol
BS2 8HW
United Kingdom
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Clerical / administrative experience, including filing and / or reception
- Experience of dealing with the public, both on the telephone and in person
- Line management experience of administrative staff in a healthcare or customer-facing environment, including supervision, performance monitoring and staff development.
Desirable
- Line Management Experience
- Previous NHS Experience
- Experience of using a Patient Administration System
- Previous NHS or healthcare experience, ideally within dermatology or cancer pathways.
- Knowledge of RTT and other performance targets
- Experience supporting urgent or cancer pathways (e.g., 2WW / fast-track) and understanding of MDT processes.
- Knowledge of excel
Skills and Abilities
Essential
- Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accruracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work independently whilst managing others in a team environment
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable
- Working knowledge of outpatient policies and procedures
Qualifications and Training
Essential
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 4 NVQ or equivalent experience
Behaviours and Values / Aptitudes
Essential
- Supportive
- Respectful
- Innovative
- Collaborative
- Proactive problem-solving, resilience in a busy clinical environment, ability to respond flexibly to changing priorities, and commitment to patient-centred service delivery.
Person Specification
Knowledge and Experience
Essential
- Clerical / administrative experience, including filing and / or reception
- Experience of dealing with the public, both on the telephone and in person
- Line management experience of administrative staff in a healthcare or customer-facing environment, including supervision, performance monitoring and staff development.
Desirable
- Line Management Experience
- Previous NHS Experience
- Experience of using a Patient Administration System
- Previous NHS or healthcare experience, ideally within dermatology or cancer pathways.
- Knowledge of RTT and other performance targets
- Experience supporting urgent or cancer pathways (e.g., 2WW / fast-track) and understanding of MDT processes.
- Knowledge of excel
Skills and Abilities
Essential
- Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accruracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work independently whilst managing others in a team environment
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable
- Working knowledge of outpatient policies and procedures
Qualifications and Training
Essential
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 4 NVQ or equivalent experience
Behaviours and Values / Aptitudes
Essential
- Supportive
- Respectful
- Innovative
- Collaborative
- Proactive problem-solving, resilience in a busy clinical environment, ability to respond flexibly to changing priorities, and commitment to patient-centred service delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol Royal Infirmary
Marlborough Street
Bristol
BS2 8HW
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol Royal Infirmary
Marlborough Street
Bristol
BS2 8HW
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Reception Administrator
Gloucestershire Health and Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 327-26-705
Job summary
We have an exciting opportunity for two part time Reception Administrators to join our reception team within our Gloucester Hub at Pullman Place. There are two permanent positions available. Both positions are part-time, 24 hours per week. (8.30am to 5pm). The working pattern is either Monday, Tues & Wednesday, or Monday, Thurs & Friday.
The Gloucester Hub accommodates approximately 270 staff, with 19 assessment rooms, 3 clinics, 6 large meeting rooms and over 18 teams working together.
It is essential that the successful candidates have a confident, calm and empathetic approach and are able to communicate effectively as part of a team. These roles are within a busy, dynamic and changing environment and a flexible and positive approach is essential.
You will be working collaboratively alongside Reception colleaguesto ensure that all service-users are welcomed in a professional manner. You will also be managing the calls and visitor activity coming into the building, and providing a comprehensive, confidential, reception and administrative service.
If you are a team player with reception/administration experience and excellent customer service skills we would very much welcome your application.
Main duties of the job
- Welcome clients, relatives, and visitors in a friendly and courteous manner, assisting them with their enquiries.
- To deal competently and discreetly with queries either face to face or via the telephone using appropriate protocols
- Recording messages as appropriate and passing these on to the correct department
- To deal with all incoming and outgoing mail
- Tobe competent at booking rooms using the computerised room booking system.
- To be competent in the use of the photocopier, scanning in order to upload documents on to RiO (patient computerised filing system).
- Photocopying and maintaining adequate supplies of forms and paperwork.
- To process new files and maintain clients notes and records as appropriate using current RiO System and the Case Note Tracker System
- Update building telephone lists as and when required.
- Carry out weekly reception tasks to ensure continuous supply of forms for staff to use, room bookings, message pages and signing in pages.
- To keep the reception / waiting areas tidy and ensure notice boards are up to date.
- To provide cover for other administrative staff in their absence or as required by the Locality Support Services Manager
The qualification, training & experience requirements for the role are outlined in the Job Description/Person Specification.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
327-26-705
Job locations
Pullman Place
Great Western Road
Gloucester
GL1 3NF
United Kingdom
Job description
Job responsibilities
This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.
To ensure you fully understand how the Trust, as a Data Controller, will process and store your data please read the attached document Applicant and Staff Privacy Notice prior to applying for the role.
Candidates for any staff appointment shall, when making application, disclose in writing to the Trust whether they are related to any governor. Failure to disclose such a relationship may disqualify a candidate and, if appointed, may render them liable to dismissal.
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Job description
Job responsibilities
This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.
To ensure you fully understand how the Trust, as a Data Controller, will process and store your data please read the attached document Applicant and Staff Privacy Notice prior to applying for the role.
Candidates for any staff appointment shall, when making application, disclose in writing to the Trust whether they are related to any governor. Failure to disclose such a relationship may disqualify a candidate and, if appointed, may render them liable to dismissal.
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
Qualifications
Essential
- GCSE's in Maths and English grade C/4 or Equivalent
- Good literacy and numeracy skills
- NVQ Level 2 in administration or equivalent experience/qualification
Desirable
- European Computer Driving Licence (ECDL) or equivalent
Personal Skills Abilities and Attributes
Essential
- Effective communication skills both written and verbal
- Demonstrates ability to undertake a wide range of basic administrative tasks
- Ability to work autonomously and as part of a team
- Proactive approach and ability to problem solve and prioritise
- Willingness to further develop IT and clerical skills and knowledge
Desirable
- Ability to contribute to the continuous improvement of systems and processes
Length and nature of experience
Essential
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of Data Inputting and Retrieval
Desirable
- Previous experience in community sector, social care or NHS
Person Specification
Qualifications
Essential
- GCSE's in Maths and English grade C/4 or Equivalent
- Good literacy and numeracy skills
- NVQ Level 2 in administration or equivalent experience/qualification
Desirable
- European Computer Driving Licence (ECDL) or equivalent
Personal Skills Abilities and Attributes
Essential
- Effective communication skills both written and verbal
- Demonstrates ability to undertake a wide range of basic administrative tasks
- Ability to work autonomously and as part of a team
- Proactive approach and ability to problem solve and prioritise
- Willingness to further develop IT and clerical skills and knowledge
Desirable
- Ability to contribute to the continuous improvement of systems and processes
Length and nature of experience
Essential
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of Data Inputting and Retrieval
Desirable
- Previous experience in community sector, social care or NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Pullman Place
Great Western Road
Gloucester
GL1 3NF
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Pullman Place
Great Western Road
Gloucester
GL1 3NF
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0454-26-0361
Job summary
We are seeking an experienced and motivated Remote General Practitioner (GP) to support our Reception Healthcare Team for individuals entering the prison estate. This remote role is essential in delivering timely clinical assessments and treatment plans, with a focus on substance misuse management, acute care, and chronic disease review during the critical first days of custody.
This is a unique opportunity to work in a remote capacity while contributing to safer custody and improved health outcomes for a high-risk population. You will need to hold RCGP Part 1 & Part 2 in Substance Misuse, with proven experience in managing opioid dependence, alcohol detox pathways, and broader addiction medicine.
Main duties of the job
Provide remote clinical input for newly received prisoners, including:
-
Initial health assessments
-
Substance misuse triage and prescribing decisions
-
Risk assessment (e.g., suicide and self-harm, alcohol withdrawal)
-
Review of medications and prescribing needs
-
-
Deliver evidence-based treatment plans, including initiation and continuation of opiate substitution therapy (OST) and alcohol detox regimes.
-
Liaise with on-site multidisciplinary teams (nurses, mental health, pharmacy, and security staff) to ensure seamless care planning.
-
Ensure safe prescribing practices in accordance with prison protocols, NICE guidelines, and substance misuse best practice.
-
Document all consultations clearly and accurately in the electronic clinical record system (SystmOne or equivalent).
-
Participate in virtual team meetings, clinical handovers, and regular governance reviews.
-
Contribute to safeguarding, continuity of care, and reducing reoffending through high-quality healthcare delivery.
About us
- DrPA has been operating in secure environments since 2014 providing General Practitioner services. We deliver our services based on our ethos of CARE:
- Compassionate care that is trauma informed and supportive
- Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
- Respectful of peoples cultural and religious beliefs
- Equitable care that is in line with the community services
We pride ourselves on ensuring our employees have a balanced work-life, but ensuring ample support staff and a clear desk policy.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£300 a session
Contract
Locum
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
E0454-26-0361
Job locations
H M Prison
Cambridge Road
Bristol
BS7 8PS
United Kingdom
H M P Exeter
New North Road
Exeter
EX4 4EX
United Kingdom
H M P Bronzefield
Woodthorpe Road
Ashford
Middlesex
TW15 3JZ
United Kingdom
Job description
Job responsibilities
About the Role:
We are seeking an experienced and motivated Remote General Practitioner (GP) to support our Reception Healthcare Team for individuals entering the prison estate. This remote role is essential in delivering timely clinical assessments and treatment plans, with a focus on substance misuse management, acute care, and chronic disease review during the critical first days of custody.
This is a unique opportunity to work in a remote capacity while contributing to safer custody and improved health outcomes for a high-risk population. You will need to hold RCGP Part 1 & Part 2 in Substance Misuse, with proven experience in managing opioid dependence, alcohol detox pathways, and broader addiction medicine.
Key Responsibilities:-
Provide remote clinical input for newly received prisoners, including:
-
Initial health assessments
-
Substance misuse triage and prescribing decisions
-
Risk assessment (e.g., suicide and self-harm, alcohol withdrawal)
-
Review of medications and prescribing needs
-
-
Deliver evidence-based treatment plans, including initiation and continuation of opiate substitution therapy (OST) and alcohol detox regimes.
-
Liaise with on-site multidisciplinary teams (nurses, mental health, pharmacy, and security staff) to ensure seamless care planning.
-
Ensure safe prescribing practices in accordance with prison protocols, NICE guidelines, and substance misuse best practice.
-
Document all consultations clearly and accurately in the electronic clinical record system (SystmOne or equivalent).
-
Participate in virtual team meetings, clinical handovers, and regular governance reviews.
-
Contribute to safeguarding, continuity of care, and reducing reoffending through high-quality healthcare delivery.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Completion of RCGP Part 1 & Part 2 in Substance Misuse (or equivalent recognised training).
-
Strong clinical background in addiction medicine, mental health, or complex primary care.
-
Previous experience working with vulnerable or marginalised populations.
-
Excellent communication skills and ability to work effectively as part of a virtual multidisciplinary team.
-
Access to secure, confidential workspace and high-speed internet connection for remote work.
Desirable:
-
Previous experience in prison healthcare, secure settings, or liaison/diversion services.
-
Understanding of prescribing governance and patient safety in custody.
-
Familiarity with prison IT systems such as SystmOne, or willingness to train.
Job description
Job responsibilities
About the Role:
We are seeking an experienced and motivated Remote General Practitioner (GP) to support our Reception Healthcare Team for individuals entering the prison estate. This remote role is essential in delivering timely clinical assessments and treatment plans, with a focus on substance misuse management, acute care, and chronic disease review during the critical first days of custody.
This is a unique opportunity to work in a remote capacity while contributing to safer custody and improved health outcomes for a high-risk population. You will need to hold RCGP Part 1 & Part 2 in Substance Misuse, with proven experience in managing opioid dependence, alcohol detox pathways, and broader addiction medicine.
Key Responsibilities:-
Provide remote clinical input for newly received prisoners, including:
-
Initial health assessments
-
Substance misuse triage and prescribing decisions
-
Risk assessment (e.g., suicide and self-harm, alcohol withdrawal)
-
Review of medications and prescribing needs
-
-
Deliver evidence-based treatment plans, including initiation and continuation of opiate substitution therapy (OST) and alcohol detox regimes.
-
Liaise with on-site multidisciplinary teams (nurses, mental health, pharmacy, and security staff) to ensure seamless care planning.
-
Ensure safe prescribing practices in accordance with prison protocols, NICE guidelines, and substance misuse best practice.
-
Document all consultations clearly and accurately in the electronic clinical record system (SystmOne or equivalent).
-
Participate in virtual team meetings, clinical handovers, and regular governance reviews.
-
Contribute to safeguarding, continuity of care, and reducing reoffending through high-quality healthcare delivery.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Completion of RCGP Part 1 & Part 2 in Substance Misuse (or equivalent recognised training).
-
Strong clinical background in addiction medicine, mental health, or complex primary care.
-
Previous experience working with vulnerable or marginalised populations.
-
Excellent communication skills and ability to work effectively as part of a virtual multidisciplinary team.
-
Access to secure, confidential workspace and high-speed internet connection for remote work.
Desirable:
-
Previous experience in prison healthcare, secure settings, or liaison/diversion services.
-
Understanding of prescribing governance and patient safety in custody.
-
Familiarity with prison IT systems such as SystmOne, or willingness to train.
Person Specification
Qualifications
Essential
- GMC Registered as a GP
- Substance Misuse Part 1 & Part 2 (RCGP)
Person Specification
Qualifications
Essential
- GMC Registered as a GP
- Substance Misuse Part 1 & Part 2 (RCGP)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
DoctorPA Secure LTD
Address
H M Prison
Cambridge Road
Bristol
BS7 8PS
United Kingdom
Employer's website
Employer details
Employer name
DoctorPA Secure LTD
Address
H M Prison
Cambridge Road
Bristol
BS7 8PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0454-26-0364
Job summary
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
DrPA Secure prides themselves on providing their staff with work-life balance, providing support onsite
Main duties of the job
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
About us
DrPA has been operating in secure environments since 2014 providing General Practitioner services. We deliver our services based on our ethos of CARE:
- Compassionate care that is trauma informed and supportive
- Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
- Respectful of peoples cultural and religious beliefs
- Equitable care that is in line with the community services
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£640 a day
Contract
Locum
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
E0454-26-0364
Job locations
HMP Leyhill
Wotton-under-Edge
Gloucestershire
GL12 8BT
United Kingdom
Job description
Job responsibilities
About the Role:
We are seeking a dedicated and experienced General Practitioner (GP) to join our multidisciplinary healthcare team within a secure prison environment. The role involves delivering high-quality primary care services to a diverse patient population
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
Key Responsibilities:-
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals.
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
-
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Experience in primary care, with sound clinical decision-making and patient management skills.
-
Strong understanding of safeguarding, confidentiality, and healthcare delivery in secure environments.
-
Excellent communication and teamwork skills.
Desirable:
-
Experience working in prison healthcare, secure units, or with vulnerable populations.
-
Additional qualifications in substance misuse, mental health, or sexual health.
-
Knowledge of relevant NHS and prison healthcare policies and procedures.
Job description
Job responsibilities
About the Role:
We are seeking a dedicated and experienced General Practitioner (GP) to join our multidisciplinary healthcare team within a secure prison environment. The role involves delivering high-quality primary care services to a diverse patient population
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
Key Responsibilities:-
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals.
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
-
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Experience in primary care, with sound clinical decision-making and patient management skills.
-
Strong understanding of safeguarding, confidentiality, and healthcare delivery in secure environments.
-
Excellent communication and teamwork skills.
Desirable:
-
Experience working in prison healthcare, secure units, or with vulnerable populations.
-
Additional qualifications in substance misuse, mental health, or sexual health.
-
Knowledge of relevant NHS and prison healthcare policies and procedures.
Person Specification
Qualifications
Essential
- GMC Registered
Desirable
- RCGP part 1 & part 2 (Substance Misuse)
Person Specification
Qualifications
Essential
- GMC Registered
Desirable
- RCGP part 1 & part 2 (Substance Misuse)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
DoctorPA Secure LTD
Address
HMP Leyhill
Wotton-under-Edge
Gloucestershire
GL12 8BT
United Kingdom
Employer's website
Employer details
Employer name
DoctorPA Secure LTD
Address
HMP Leyhill
Wotton-under-Edge
Gloucestershire
GL12 8BT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0454-26-0365
Job summary
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
DrPA Secure prides themselves on providing their staff with work-life balance, providing support onsite
Main duties of the job
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
About us
DrPA has been operating in secure environments since 2014 providing General Practitioner services. We deliver our services based on our ethos of CARE:
- Compassionate care that is trauma informed and supportive
- Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
- Respectful of peoples cultural and religious beliefs
- Equitable care that is in line with the community services
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£640 a day
Contract
Locum
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
E0454-26-0365
Job locations
HMP Erlestoke
Devizes
Wiltshire
SN10 5TU
United Kingdom
Job description
Job responsibilities
About the Role:
We are seeking a dedicated and experienced General Practitioner (GP) to join our multidisciplinary healthcare team within a secure prison environment. The role involves delivering high-quality primary care services to a diverse patient population
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
Key Responsibilities:-
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals.
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
-
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Experience in primary care, with sound clinical decision-making and patient management skills.
-
Strong understanding of safeguarding, confidentiality, and healthcare delivery in secure environments.
-
Excellent communication and teamwork skills.
Desirable:
-
Experience working in prison healthcare, secure units, or with vulnerable populations.
-
Additional qualifications in substance misuse, mental health, or sexual health.
-
Knowledge of relevant NHS and prison healthcare policies and procedures.
Job description
Job responsibilities
About the Role:
We are seeking a dedicated and experienced General Practitioner (GP) to join our multidisciplinary healthcare team within a secure prison environment. The role involves delivering high-quality primary care services to a diverse patient population
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
Key Responsibilities:-
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals.
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
-
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Experience in primary care, with sound clinical decision-making and patient management skills.
-
Strong understanding of safeguarding, confidentiality, and healthcare delivery in secure environments.
-
Excellent communication and teamwork skills.
Desirable:
-
Experience working in prison healthcare, secure units, or with vulnerable populations.
-
Additional qualifications in substance misuse, mental health, or sexual health.
-
Knowledge of relevant NHS and prison healthcare policies and procedures.
Person Specification
Qualifications
Essential
- GMC Registered
Desirable
- RCGP part 1 & part 2 (Substance Misuse)
Person Specification
Qualifications
Essential
- GMC Registered
Desirable
- RCGP part 1 & part 2 (Substance Misuse)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
DoctorPA Secure LTD
Address
HMP Erlestoke
Devizes
Wiltshire
SN10 5TU
United Kingdom
Employer's website
Employer details
Employer name
DoctorPA Secure LTD
Address
HMP Erlestoke
Devizes
Wiltshire
SN10 5TU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0454-26-0370
Job summary
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
DrPA Secure prides themselves on providing their staff with work-life balance, providing support onsite
Main duties of the job
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
About us
DrPA has been operating in secure environments since 2014 providing General Practitioner services. We deliver our services based on our ethos of CARE:
- Compassionate care that is trauma informed and supportive
- Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
- Respectful of peoples cultural and religious beliefs
- Equitable care that is in line with the community services
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£640 a day
Contract
Locum
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
E0454-26-0370
Job locations
H M P & Y O I Ashfield
Shortwood Road
Pucklechurch
Bristol
BS16 9QJ
United Kingdom
Job description
Job responsibilities
About the Role:
We are seeking a dedicated and experienced General Practitioner (GP) to join our multidisciplinary healthcare team within a secure prison environment. The role involves delivering high-quality primary care services to a diverse patient population
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
Key Responsibilities:-
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals.
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
-
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Experience in primary care, with sound clinical decision-making and patient management skills.
-
Strong understanding of safeguarding, confidentiality, and healthcare delivery in secure environments.
-
Excellent communication and teamwork skills.
Desirable:
-
Experience working in prison healthcare, secure units, or with vulnerable populations.
-
Additional qualifications in substance misuse, mental health, or sexual health.
-
Knowledge of relevant NHS and prison healthcare policies and procedures.
Job description
Job responsibilities
About the Role:
We are seeking a dedicated and experienced General Practitioner (GP) to join our multidisciplinary healthcare team within a secure prison environment. The role involves delivering high-quality primary care services to a diverse patient population
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
Key Responsibilities:-
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals.
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
-
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Experience in primary care, with sound clinical decision-making and patient management skills.
-
Strong understanding of safeguarding, confidentiality, and healthcare delivery in secure environments.
-
Excellent communication and teamwork skills.
Desirable:
-
Experience working in prison healthcare, secure units, or with vulnerable populations.
-
Additional qualifications in substance misuse, mental health, or sexual health.
-
Knowledge of relevant NHS and prison healthcare policies and procedures.
Person Specification
Qualifications
Essential
- GMC Registered
Desirable
- RCGP part 1 & part 2 (Substance Misuse)
Person Specification
Qualifications
Essential
- GMC Registered
Desirable
- RCGP part 1 & part 2 (Substance Misuse)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
DoctorPA Secure LTD
Address
H M P & Y O I Ashfield
Shortwood Road
Pucklechurch
Bristol
BS16 9QJ
United Kingdom
Employer's website
Employer details
Employer name
DoctorPA Secure LTD
Address
H M P & Y O I Ashfield
Shortwood Road
Pucklechurch
Bristol
BS16 9QJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0454-26-0371
Job summary
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
DrPA Secure prides themselves on providing their staff with work-life balance, providing support onsite
Main duties of the job
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
About us
DrPA has been operating in secure environments since 2014 providing General Practitioner services. We deliver our services based on our ethos of CARE:
- Compassionate care that is trauma informed and supportive
- Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
- Respectful of peoples cultural and religious beliefs
- Equitable care that is in line with the community services
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£640 a day
Contract
Locum
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
E0454-26-0371
Job locations
H M Prison
Cambridge Road
Bristol
BS7 8PS
United Kingdom
Job description
Job responsibilities
About the Role:
We are seeking a dedicated and experienced General Practitioner (GP) to join our multidisciplinary healthcare team within a secure prison environment. The role involves delivering high-quality primary care services to a diverse patient population
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
Key Responsibilities:-
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals.
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
-
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Experience in primary care, with sound clinical decision-making and patient management skills.
-
Strong understanding of safeguarding, confidentiality, and healthcare delivery in secure environments.
-
Excellent communication and teamwork skills.
Desirable:
-
Experience working in prison healthcare, secure units, or with vulnerable populations.
-
Additional qualifications in substance misuse, mental health, or sexual health.
-
Knowledge of relevant NHS and prison healthcare policies and procedures.
Job description
Job responsibilities
About the Role:
We are seeking a dedicated and experienced General Practitioner (GP) to join our multidisciplinary healthcare team within a secure prison environment. The role involves delivering high-quality primary care services to a diverse patient population
As a GP in a prison setting, youll play a vital role in improving health outcomes for individuals who may have complex health and social care needs. Your work will help reduce health inequalities and ensure continuity of care in a challenging but rewarding environment.
Key Responsibilities:-
Provide full GP services including consultations, clinical assessments, diagnosis, treatment, and referrals.
-
Manage chronic diseases, acute presentations, and mental health conditions.
-
Contribute to the management of substance misuse and support detox pathways.
-
Work collaboratively with nursing staff, mental health professionals, pharmacists, and external healthcare providers.
-
Participate in clinical audits, risk assessments, and safeguarding processes.
-
Maintain comprehensive clinical records using the prisons electronic health record system.
-
Take part in clinical governance activities and support continuous quality improvement.
Essential:
-
Fully qualified GP with current GMC registration and licence to practise.
-
Experience in primary care, with sound clinical decision-making and patient management skills.
-
Strong understanding of safeguarding, confidentiality, and healthcare delivery in secure environments.
-
Excellent communication and teamwork skills.
Desirable:
-
Experience working in prison healthcare, secure units, or with vulnerable populations.
-
Additional qualifications in substance misuse, mental health, or sexual health.
-
Knowledge of relevant NHS and prison healthcare policies and procedures.
Person Specification
Qualifications
Essential
- GMC Registered
Desirable
- RCGP part 1 & part 2 (Substance Misuse)
Person Specification
Qualifications
Essential
- GMC Registered
Desirable
- RCGP part 1 & part 2 (Substance Misuse)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
DoctorPA Secure LTD
Address
H M Prison
Cambridge Road
Bristol
BS7 8PS
United Kingdom
Employer's website
Employer details
Employer name
DoctorPA Secure LTD
Address
H M Prison
Cambridge Road
Bristol
BS7 8PS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 083-8188760-SL
Job summary
We have an exciting opportunity for a highly motivated nurse with excellent communication skills to join our team as a Senior Staff Nurse on our Sub-Acute Stroke Unit.
Our unit consists of 30 beds at South Bristol Community Hospital, which provides a purpose built rehabilitation environment where individuals who are 'medically optimised' can receive rehabilitation assessment, along with focused therapy and support from our multidisciplinary team, to support independence.
Working closely with the Unit Manager and alongside our supportive Band 6 team, you'll play a key role in the smooth running of the unit, while developing your leadership skills and building your expertise in the rewarding and evolving field of Stroke Nursing.
This is a fantastic opportunity to grow as a clinical leader, make a real difference to patients and their families, and take your nursing career to the next level.
Main duties of the job
- Responsible for the initial holistic assessment , implementation and evaluationof programmes of care for service users who are acutely and chronicallyunwell; often with complex needs arising from the stroke and frail elderlycohort
- Use clinical reasoning skills to assess, plan, implement and evaluate, person-centred intervention programmes incorporating physical, psychological, social,leisure and employment needs, using an evidence based practice approach,promoting high quality and harm free care
- Collaborate and negotiate with patients, carers and family in identifying appropriateand achievable goals as part of the overall care plan, which will maximise qualityof life and independence.
- Facilitate appropriate referrals to other services or investigations based on yourassessment to ensure holistic patient care
- Work within a multi-disciplinary team, to provide integrated skills and sharingknowledge providing holistic and specialist skills supported by a robustcompetency framework
- Carry out nursing intervention drawing on a wide range of specialist knowledgegained from practical experience and specific training
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find as an attachment on this vacancy.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
083-8188760-SL
Job locations
South Bristol Community Hospital
Hengrove Parade, Hengrove
Bristol
BS14 0DE
United Kingdom
Job description
Job responsibilities
Please read the attached Job Description and Person Specification for full details of the role before applying.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Job description
Job responsibilities
Please read the attached Job Description and Person Specification for full details of the role before applying.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Person Specification
Qualifications
Essential
- Registered Nurse with NMC registration
Skills, Knowledge & Experience
Essential
- Able to effectively lead a team (with senior support where required)
- Able to make clinically reasoned judgements when working with a variety of conditions.
- Experience of supervising staff and students of own profession, including mentorship.
- Able to function effectively as a team member
Desirable
- Recent relevant experience within the community setting including management of the frail complex patient
- Experience of supervising staff and students from other professions
Person Specification
Qualifications
Essential
- Registered Nurse with NMC registration
Skills, Knowledge & Experience
Essential
- Able to effectively lead a team (with senior support where required)
- Able to make clinically reasoned judgements when working with a variety of conditions.
- Experience of supervising staff and students of own profession, including mentorship.
- Able to function effectively as a team member
Desirable
- Recent relevant experience within the community setting including management of the frail complex patient
- Experience of supervising staff and students from other professions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sirona care & health CIC
Address
South Bristol Community Hospital
Hengrove Parade, Hengrove
Bristol
BS14 0DE
United Kingdom
Employer's website
https://www.sirona-cic.org.uk/ (Opens in a new tab)
Employer details
Employer name
Sirona care & health CIC
Address
South Bristol Community Hospital
Hengrove Parade, Hengrove
Bristol
BS14 0DE
United Kingdom
Employer's website
https://www.sirona-cic.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Out of Hours Community Nurse - South Glos
Sirona care & health CIC View all jobs
Posted 1 month(s) ago
Reference: 083-7994805-SL-B
Job summary
Our Out of Hours Service is a crucial part of our Adults Specialist Services delivering care to people who need it urgently or those with longer-term conditions. We are recruiting Band 5 Community Nurses to help us deliver the best experience possible in South Gloucestershire.
As the South Wests largest provider in community healthcare, our multi-disciplinary teams of nurses, therapists, clinicians and support colleagues help people remain safe and live as independently as possible after injury, illness or hospital admission. We take a holistic approach involving people in their care, enabling them to thrive in their homes and local communities.
And this is where you come in!
We work on a buddy system which means you will never be working alone you will always have someone with you for every visit during your shift.
In this role, you will focus on collaborative, safe, effective and evidenced-based practice. Working closely with primary and community services as well as with social care partners, you play a critical role in ensuring a person-centred experience.
Plus, with no rush hour traffic to contend with, save time on your commute, giving you more free time and flexibility during the day for a better work/life balance.
Sirona offer enhanced pay rates during evenings and weekends, full NHS benefits including salary and pension, generous annual leave and well-being support is widely available.
Main duties of the job
In this role, you will focus on collaborative, safe, effective and evidenced-based practice. Working closely with primary and community services as well as with social care partners, you play a critical role in ensuring a person-centred experience.
As an OOH Nurse, you will be required to:
- Assess, plan, implement and evaluate individual, patient-centred interventions drawing on a wide range of specialist knowledge gained from practical experience and specific training.
- Be competent in a broad range of clinical skills including catheterisation, pain management, wound care, end of life care and IV medication after specific training and more.
- Actively use and promote shared decision-making, empowering people to improve self-management of their long-term condition while working collaboratively with our teams and system partners
- Supervise colleagues including; peers, students and unregistered workforce in nursing competencies, helping us shape our existing service and contribute to the future design and delivery.
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find as an attachment on this vacancy.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
083-7994805-SL-B
Job locations
South Glos,
Cossham Memorial Hospital, Lodge Road
Bristol
BS151LF
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Job description
Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Person Specification
Qualifications
Essential
- BSc or equivalent experience in adult nursing
- Current NMC registration
- Evidence of continuing professional development and commitment to lifelong learning
Skills, experience and knowledge
Essential
- Effective communication skills written, verbal and no-verbal
- Able to adapt communication for individuals with communication difficulties
- Able to function effectively as a team member
- Able to make clinically reasoned judgements when working with a variety of conditions
- Able to work autonomously, and ability to know when to seek appropriate advice / guidance from senior staff
- Good problem solving skills
- Effective time management and caseload management
- Able to reflect and critically appraise own performance
- Competent IT skills
Desirable
- Up to date knowledge of Evidence Based Practice, local and national standards
- Experience of the application of health, safety and risk management policies
- Working with a range of professionals in Health or Social Care
- Community work (either student of post graduate) demonstrating a broad range of clinical undergraduate experience
Person Specification
Qualifications
Essential
- BSc or equivalent experience in adult nursing
- Current NMC registration
- Evidence of continuing professional development and commitment to lifelong learning
Skills, experience and knowledge
Essential
- Effective communication skills written, verbal and no-verbal
- Able to adapt communication for individuals with communication difficulties
- Able to function effectively as a team member
- Able to make clinically reasoned judgements when working with a variety of conditions
- Able to work autonomously, and ability to know when to seek appropriate advice / guidance from senior staff
- Good problem solving skills
- Effective time management and caseload management
- Able to reflect and critically appraise own performance
- Competent IT skills
Desirable
- Up to date knowledge of Evidence Based Practice, local and national standards
- Experience of the application of health, safety and risk management policies
- Working with a range of professionals in Health or Social Care
- Community work (either student of post graduate) demonstrating a broad range of clinical undergraduate experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sirona care & health CIC
Address
South Glos,
Cossham Memorial Hospital, Lodge Road
Bristol
BS151LF
United Kingdom
Employer's website
https://www.sirona-cic.org.uk/ (Opens in a new tab)
Employer details
Employer name
Sirona care & health CIC
Address
South Glos,
Cossham Memorial Hospital, Lodge Road
Bristol
BS151LF
United Kingdom
Employer's website
https://www.sirona-cic.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
County Administrator - Gloucester
South Western Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 202-8070670-A
Job summary
This is an important role providing administrative support to the Operations team. Reporting to the County Business Manager, the primary purpose of this role is to assist in the smooth running of the County.
This role includes responsibilities relating to the monitoring and administration of sickness absence, recording Key Performance Indicators (KPIs) and ensuring sufficient supply of essential non-pay items for the County. The role will also assist the local managementteam with the administration and coordination of new starters and leavers, and the preparation of reports and papers for County meetings.
An important feature of this role is to act as an informal mentor to the apprentice in order to support and develop them within the administration function.
Main duties of the job
Along with the County Business Manager, you will act as the point of contact within the County for initial enquiries from members of the public, operational staff and staff from Trust HQ acting with professionalism at all times.
You will need to respond to incoming correspondence to the County as directed by the County Business Manager, maintain a suitable filing system for the County, and co-ordinate a 'bring forward' system for all relevant documentation/ correspondence. You will also To act as a role model and informal mentor for the Apprentice.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills and resources you need to thrive in your role.
You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
Benefitso Competitive NHS salaryo A standard working week of 37.5 hourso Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 yearso Pay enhancements for out of hours, shift and overtime workingo Generous Pension Schemeo Career and salary progressiono Car leasing schemeo Free parking across Trust siteso Staff networkso Wide range of discounts from various organisations across the UK
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
202-8070670-A
Job locations
Staverton Ambulance Station
Cheltenham Road Road
Gloucester
GL2 9QJ
United Kingdom
Job description
Job responsibilities
For further information about this role please see the attached job description and person specification.
Right to work/Certificate of sponsorshipThis role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
For further information about this role please see the attached job description and person specification.
Right to work/Certificate of sponsorshipThis role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Person Specification
Education & qualifications
Essential
- 4 GCSEs (grade C or above) or equivalent including English and Mathematics or Level 2 Function Skills or equivalent experience
Desirable
- European Computer Driving License
Previous experience
Essential
- Previous office experience
- Experience of maintaining databases and working to deadlines, collating and maintaining records
Desirable
- Experience of NHS or Emergency Services organisation
Person Specification
Education & qualifications
Essential
- 4 GCSEs (grade C or above) or equivalent including English and Mathematics or Level 2 Function Skills or equivalent experience
Desirable
- European Computer Driving License
Previous experience
Essential
- Previous office experience
- Experience of maintaining databases and working to deadlines, collating and maintaining records
Desirable
- Experience of NHS or Emergency Services organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Staverton Ambulance Station
Cheltenham Road Road
Gloucester
GL2 9QJ
United Kingdom
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Staverton Ambulance Station
Cheltenham Road Road
Gloucester
GL2 9QJ
United Kingdom
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
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Urgent Care Administrator Assistant
Gloucestershire Health and Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 327-26-683
Job summary
Join Our Urgent Care Administrative Team
This role is offered on a permanent fixed term basis for 6 months. The hours are part-time, 20 hours per week.
We are looking for an organised, reliable and enthusiastic Administrative Assistant to join our busy Urgent Care Directorate.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has a positive and helpful approach, and takes pride in providing an efficient and professional administrative service. You will work closely with the Urgent Care Admin Lead and wider clinical and administrative teams, helping to ensure the smooth day-to-day running of our services.
Main duties of the job
About the role
You will provide a range of administrative support across the Urgent Care Directorate, including:
- Providing effective administrative support as directed by the Urgent Care Admin Lead.
- Managing your workload effectively and ensuring agreed deadlines are met.
- Acting as a first point of contact for the team, responding to enquiries in a friendly, professional and helpful manner.
- Communicating information clearly to staff and stakeholders and directing enquiries to the appropriate person or team when required.
- Liaising with the Bank Office to arrange staffing cover for services as required.
- Maintaining accurate information on the centralised E-Rostering system, including shift changes, additional hours worked, daytime training, sickness and annual leave.
- Ordering and maintaining general office supplies.
- Preparing, photocopying and processing documents, correspondence, emails, minutes and other administrative information as required.
- The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year PA Pro Rata
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
327-26-683
Job locations
Edward Jenner Court
1010 Pioneer Avenue
Gloucester
GL3 4AW
United Kingdom
Job description
Job responsibilities
We are looking for someone who iswell organised, dependable and able to manage their own workload, while also being comfortable working as part of a busy team.
You will need:
- Good organisational and time-management skills.
- The ability to prioritise work and meet deadlines.
- Excellent communication and interpersonal skills.
- A professional, approachable and helpful manner when dealing with enquiries.
- The ability to work both independently and under instruction.
- Good attention to detail and a commitment to maintaining accurate records.
- A standard level of keyboard skills.
- Confidence and competence using Microsoft Office, including Word, Excel and Outlook.
- The ability to learn and use electronic systems effectively.
Previous experience of working in an administrative or healthcare environment would be beneficial, but we are particularly interested in candidates who can demonstrate a positive attitude, good organisational skills, reliability and a willingness to learn.
Job description
Job responsibilities
We are looking for someone who iswell organised, dependable and able to manage their own workload, while also being comfortable working as part of a busy team.
You will need:
- Good organisational and time-management skills.
- The ability to prioritise work and meet deadlines.
- Excellent communication and interpersonal skills.
- A professional, approachable and helpful manner when dealing with enquiries.
- The ability to work both independently and under instruction.
- Good attention to detail and a commitment to maintaining accurate records.
- A standard level of keyboard skills.
- Confidence and competence using Microsoft Office, including Word, Excel and Outlook.
- The ability to learn and use electronic systems effectively.
Previous experience of working in an administrative or healthcare environment would be beneficial, but we are particularly interested in candidates who can demonstrate a positive attitude, good organisational skills, reliability and a willingness to learn.
Person Specification
Qualifications
Essential
- Good standard of general education with particular strengths in English Language at GCSE Grade C or above or equivalent
- Approachable and flexible
- Good communication skills (written and verbal)
Experience and Knowledge
Essential
- Previous Experience working in Team administration
- Recognised computer/IT skills with knowledge of Microsoft Office Applications
Person Specification
Qualifications
Essential
- Good standard of general education with particular strengths in English Language at GCSE Grade C or above or equivalent
- Approachable and flexible
- Good communication skills (written and verbal)
Experience and Knowledge
Essential
- Previous Experience working in Team administration
- Recognised computer/IT skills with knowledge of Microsoft Office Applications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Edward Jenner Court
1010 Pioneer Avenue
Gloucester
GL3 4AW
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Edward Jenner Court
1010 Pioneer Avenue
Gloucester
GL3 4AW
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Principal Clinical/Forensic Psychologist
Gloucestershire Health and Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 327-26-687
Job summary
This role is offered on a permanent basis . The hours are part-time, 30 hours per week.Gloucestershire Health and Care NHS Foundation Trust (GHC) is pleased to offer a permanent Band 8b Principal Clinical or Forensic Psychology post.We are seeking an enthusiastic experienced Psychologist who can be a positive and flexible leader alongside a skilled clinician to lead the psychological provision within our male low secure unit (Montpellier).
The successful candidate will be HCPC registered and have experience working with service users with complex risk presentations, and experience of working within complex systems including criminal justice.
The post holder will join an existing inpatient psychological therapies service lead by a Consultant Clinical Psychologist. This is a busy and vibrant team covering acute, PICU and recovery units.
There are opportunities for connection and joint working within GHC. Furthermore, Montpellier Low secure unit is part of the South West Provider Collaborative and as such the successful candidate will have opportunities to network across the southwest, including opportunities for CPD and peer mentoring.
The profession of Applied Psychology within GHC has close links with a number of Universities including Bath, Exeter and Plymouth. We support training placements for Doctoral students, Clinical Associate Psychologists (CAPs) and Undergraduates.
Main duties of the job
The role has a clinical, consultation and leadership function. The successful candidate will divide their time between each of these dimensions.
Clinical work primarily will primarily focus on assessments (including system wide access assessments), ensuring interventions (not just psychological) are formulation driven and focussed on reducing risk and enhancing protection.
Consultation will include chairing and leading risk clinics (alongside other clinical leaders within Montpellier) and care team meetings in addition to internal consultation to Montpellier colleagues and wider consultation to GHC colleagues.
Clinical leadership within Montpellier to assist with bringing a psychological voice to the MDT. There is expectation to lead MDT's CPA's and other professional meetings as required. There are many opportunities for teaching. Specifically it is expected that the successful candidate will provide teaching on risk assessment, formulation and risk management using a SPJ approach.
There may be other, wider requirements, as directed by service need and the Consultant Clinical Psychologist.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
327-26-687
Job locations
Montpellier Unit, Wotton Lawn Hospital
Horton Road
Gloucester
GL1 3WL
United Kingdom
Job description
Job responsibilities
Clinical
Assessment and Intervention: To provide expert forensic clinical psychological assessment, formulation and treatment planning and where appropriate, implementing specialist psychological interventions for individuals, carers, families and groups and to demonstrate awareness of diversity issues. To ensure that interventions are maintained within the boundaries of best practice within risk management and ensure all treatment records are completed according to Trust policy.
To participate in access assessments for Gloucestershire patients alongside other clinical leads within Montpellier.
Consultation and Guidance: To provide advice, guidance and consultation on:
o forensic (risk) matters
o psychological aspects of patient care
to colleagues, other service providers, patients and carers.
To lead and contribute to service user planning and review meetings.
Works primarily within a multi-disciplinary approach/team where a variety of opinion and expertise is brought to bear on a situation.
Safeguarding: To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, ensuring the appropriate sharing of information.
Teaching, training, supervision and consultancy
To ensure that other staff, professionals, and managers (across a range of agencies and settings) have access to a psychologically based framework for the understanding and care of clients of the service, through the provision of specialist psychological advice, guidance and consultation and the sharing of psychological research and theory.
To provide training to others as relevant to service need.
To provide training on the Clinical or Forensic Psychology Doctoral Course as agreed.
Leadership and management
To provide delegated line management for psychological staff as appropriate.
To provide clinical supervision to Psychology Assistants, Trainees and Qualified psychologists.
To hold delegated professional management for specified clinical psychology staff and assistants.
To participate as a senior lead clinician in the planning and development of a high quality, responsive and accessible service. Includes leading on and making proposals for policy implementation and service development for the service. Includes advising both service and professional management on those aspects of the service where forensic, psychological and / or wider organisational matters need addressing.
To participate in supervision of own practice, completing any agreed actions. To participate in own line management sessions.
Research activities, service evaluation and development
Within forensic and secure services, uses professional skills and knowledge including research, service evaluation and audit to suggest ways to improve and develop practice.
Ensures reflective scientist-practitioner approach in own practice and that of supervisees
To provide research advice to other staff undertaking research
To supervise and where necessary organise the research activities of Assistant Psychologists, Doctoral trainees and other staff.
To undertake project management including complex audit and service evaluation to help develop service provision
To explore innovative ways of delivering and improving patient care.
To utilise theory, evidence-based literature and research to support and develop evidence-based practice in individual work and work with other team members.
CPD and professional standards
Accountable for own professional actions, acting within the Trust policies and procedures and guided by the Professional Practice Guidelines including the BPS and HCPC.
Exercises own expert clinical judgement in all aspects of work including where there is insufficient or conflicting data.
To carry out C.P.D. activity to maintain knowledge of legislation, national and local policies and issues in relation to both the specific client group and wider psychological practice. To maintain a C.P.D. log suitable for submission to the HCPC.
To maintain standards required for ongoing professional registration and to maintain Registration once this in force for the Profession
Job description
Job responsibilities
Clinical
Assessment and Intervention: To provide expert forensic clinical psychological assessment, formulation and treatment planning and where appropriate, implementing specialist psychological interventions for individuals, carers, families and groups and to demonstrate awareness of diversity issues. To ensure that interventions are maintained within the boundaries of best practice within risk management and ensure all treatment records are completed according to Trust policy.
To participate in access assessments for Gloucestershire patients alongside other clinical leads within Montpellier.
Consultation and Guidance: To provide advice, guidance and consultation on:
o forensic (risk) matters
o psychological aspects of patient care
to colleagues, other service providers, patients and carers.
To lead and contribute to service user planning and review meetings.
Works primarily within a multi-disciplinary approach/team where a variety of opinion and expertise is brought to bear on a situation.
Safeguarding: To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, ensuring the appropriate sharing of information.
Teaching, training, supervision and consultancy
To ensure that other staff, professionals, and managers (across a range of agencies and settings) have access to a psychologically based framework for the understanding and care of clients of the service, through the provision of specialist psychological advice, guidance and consultation and the sharing of psychological research and theory.
To provide training to others as relevant to service need.
To provide training on the Clinical or Forensic Psychology Doctoral Course as agreed.
Leadership and management
To provide delegated line management for psychological staff as appropriate.
To provide clinical supervision to Psychology Assistants, Trainees and Qualified psychologists.
To hold delegated professional management for specified clinical psychology staff and assistants.
To participate as a senior lead clinician in the planning and development of a high quality, responsive and accessible service. Includes leading on and making proposals for policy implementation and service development for the service. Includes advising both service and professional management on those aspects of the service where forensic, psychological and / or wider organisational matters need addressing.
To participate in supervision of own practice, completing any agreed actions. To participate in own line management sessions.
Research activities, service evaluation and development
Within forensic and secure services, uses professional skills and knowledge including research, service evaluation and audit to suggest ways to improve and develop practice.
Ensures reflective scientist-practitioner approach in own practice and that of supervisees
To provide research advice to other staff undertaking research
To supervise and where necessary organise the research activities of Assistant Psychologists, Doctoral trainees and other staff.
To undertake project management including complex audit and service evaluation to help develop service provision
To explore innovative ways of delivering and improving patient care.
To utilise theory, evidence-based literature and research to support and develop evidence-based practice in individual work and work with other team members.
CPD and professional standards
Accountable for own professional actions, acting within the Trust policies and procedures and guided by the Professional Practice Guidelines including the BPS and HCPC.
Exercises own expert clinical judgement in all aspects of work including where there is insufficient or conflicting data.
To carry out C.P.D. activity to maintain knowledge of legislation, national and local policies and issues in relation to both the specific client group and wider psychological practice. To maintain a C.P.D. log suitable for submission to the HCPC.
To maintain standards required for ongoing professional registration and to maintain Registration once this in force for the Profession
Person Specification
Qualifications
Essential
- Post Graduate Doctoral level training in Clinical or Forensic Psychology, as accredited by the B.P.S (or equivalent level health- relevant Applied Psychology training, as accredited by the B.P.S )
- Registered as Practitioner Psychologist with the HCPC
- Further training in forensic focussed assessments and interventions
Desirable
- Further training in forensic clinical psychology
Length and nature of experience
Essential
- Experience of working in forensic clinical psychology services
- Broad and specialist knowledge of forensic clinical psychology services
- Experience of undertaking leadership roles
- Experience of working in a range of settings or agencies
- Advanced knowledge and experience of psychological assessment and formulation in a forensic/mental health service which includes risk assessment
- Experience of working with multi-agencies
- Experience of completing and communicating risk assessments in the context of forensic and/or criminal justice services
- Experience of leading the development, implementation and evaluation of strategies and/or clinical policies in multi-disciplinary or multi-agency contexts
- Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues, both within and outside the NHS. Well organised and an effective team player
- Evidence of maintaining effective communication when there are barriers to understanding and in circumstances where hostility, manipulation, conflict, and antagonism are present.
- Proficient in the manipulation of complex Psychological test equipment for use in formal testing situations
- Evidence in application of Psychological knowledge to improve and develop practice and contribution to service development
- Experience of acting as a Care Programme Approach (CPA) coordinator, key-worker or similar
- Experience of clinical supervision and supporting the psychological work of other clinical staff who provide psychologically based care and treatment. Experience of conducting appraisals and monitoring performance of staff
- Receipt of at least 50 hours clinical supervision while working at highly specialist level with delegated responsibility for a largely autonomous and systematic service provision. Post qualification experience demonstrates effective work in a multi-disciplinary setting
- To demonstrate ability to draw on experience to apply knowledge and understanding of professional guidelines and governance issues to the service area
Specialist knowledge
Essential
- Core Knowledge: Highly developed knowledge of lifespan developmental psychology, models for psychopathology, psychometrics, up to date practice with client group, and two or more psychological therapies. Knowledge of research methodology, research design and complex multivariate data analysis consistent with Practitioner Psychologist status
- Advanced knowledge: HCPC Registration qualifies Psychologists to work in any of a wide range of disciplines. This post requires person to have gained theoretical and practical knowledge of forensic clinical psychology and to have experience of clinical leadership that is significantly beyond the core levels necessary to achieve Registration. The knowledge may have been developed in a variety of ways. Appropriate evidence could include oFormal training oSkill development through significant post graduate employment oSupervision experience with trainee Clinical/Counselling Psychologists/ other professions. oLearning acquired through participation in relevant short specialist courses. oA minimum of 70 hours post-qualification CPD oReceipt of a minimum of 50 hours clinical supervision working as a qualified clinical psychologist Ability to adapt style and/or assessment and intervention strategies to meet the challenges of complex clients / situations
Desirable
- 280 hours post-qualification CPD demonstrating examples of assuming increasing responsibility within a largely autonomous area of service
Personal attributes, skills and abilities
Essential
- Emotional robustness to frequently work with the intense distress of others.
- Empathic towards and able to engage effectively with the client group. Experience of maintaining working relationships and a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical aggression. Ability to cope with workload pressure. Self-aware and emotionally resilient.
- Ability to undertake all statutory and mandatory training including Breakaway (subject to Health Clearance)
Other
Essential
- Keyboard skills and ability to use word -processing, spreadsheet, and statistical analysis software.
- Ability to get to required locations in timely and efficient manner.
- Ability to attend and participate in all mandatory and statutory training events where required
Person Specification
Qualifications
Essential
- Post Graduate Doctoral level training in Clinical or Forensic Psychology, as accredited by the B.P.S (or equivalent level health- relevant Applied Psychology training, as accredited by the B.P.S )
- Registered as Practitioner Psychologist with the HCPC
- Further training in forensic focussed assessments and interventions
Desirable
- Further training in forensic clinical psychology
Length and nature of experience
Essential
- Experience of working in forensic clinical psychology services
- Broad and specialist knowledge of forensic clinical psychology services
- Experience of undertaking leadership roles
- Experience of working in a range of settings or agencies
- Advanced knowledge and experience of psychological assessment and formulation in a forensic/mental health service which includes risk assessment
- Experience of working with multi-agencies
- Experience of completing and communicating risk assessments in the context of forensic and/or criminal justice services
- Experience of leading the development, implementation and evaluation of strategies and/or clinical policies in multi-disciplinary or multi-agency contexts
- Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues, both within and outside the NHS. Well organised and an effective team player
- Evidence of maintaining effective communication when there are barriers to understanding and in circumstances where hostility, manipulation, conflict, and antagonism are present.
- Proficient in the manipulation of complex Psychological test equipment for use in formal testing situations
- Evidence in application of Psychological knowledge to improve and develop practice and contribution to service development
- Experience of acting as a Care Programme Approach (CPA) coordinator, key-worker or similar
- Experience of clinical supervision and supporting the psychological work of other clinical staff who provide psychologically based care and treatment. Experience of conducting appraisals and monitoring performance of staff
- Receipt of at least 50 hours clinical supervision while working at highly specialist level with delegated responsibility for a largely autonomous and systematic service provision. Post qualification experience demonstrates effective work in a multi-disciplinary setting
- To demonstrate ability to draw on experience to apply knowledge and understanding of professional guidelines and governance issues to the service area
Specialist knowledge
Essential
- Core Knowledge: Highly developed knowledge of lifespan developmental psychology, models for psychopathology, psychometrics, up to date practice with client group, and two or more psychological therapies. Knowledge of research methodology, research design and complex multivariate data analysis consistent with Practitioner Psychologist status
- Advanced knowledge: HCPC Registration qualifies Psychologists to work in any of a wide range of disciplines. This post requires person to have gained theoretical and practical knowledge of forensic clinical psychology and to have experience of clinical leadership that is significantly beyond the core levels necessary to achieve Registration. The knowledge may have been developed in a variety of ways. Appropriate evidence could include oFormal training oSkill development through significant post graduate employment oSupervision experience with trainee Clinical/Counselling Psychologists/ other professions. oLearning acquired through participation in relevant short specialist courses. oA minimum of 70 hours post-qualification CPD oReceipt of a minimum of 50 hours clinical supervision working as a qualified clinical psychologist Ability to adapt style and/or assessment and intervention strategies to meet the challenges of complex clients / situations
Desirable
- 280 hours post-qualification CPD demonstrating examples of assuming increasing responsibility within a largely autonomous area of service
Personal attributes, skills and abilities
Essential
- Emotional robustness to frequently work with the intense distress of others.
- Empathic towards and able to engage effectively with the client group. Experience of maintaining working relationships and a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical aggression. Ability to cope with workload pressure. Self-aware and emotionally resilient.
- Ability to undertake all statutory and mandatory training including Breakaway (subject to Health Clearance)
Other
Essential
- Keyboard skills and ability to use word -processing, spreadsheet, and statistical analysis software.
- Ability to get to required locations in timely and efficient manner.
- Ability to attend and participate in all mandatory and statutory training events where required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Montpellier Unit, Wotton Lawn Hospital
Horton Road
Gloucester
GL1 3WL
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Montpellier Unit, Wotton Lawn Hospital
Horton Road
Gloucester
GL1 3WL
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: STP1232384
Job summary
St Peters Hospice are looking to recruit additional Palliative Care Support Workers to our Hospice at Home team providing care in the community across Bristol, North Somerset and South Gloucestershire. If you are a dedicated and experienced healthcare assistant/support worker with an interest in working in end of life care, we would like to hear from you. The role of Senior Palliative Care Support Worker requires independent working in the community; applicants should have excellent communication and IT skills. You must be adaptable, reliable and highly organised to prioritise your workload effectively. Ideally you will have experience of working with people approaching the end of their life, along with some previous experience of working in the community. This is a role where no two days are the same and you have the chance to improve the experience of patients and families when life is at its most difficult for them.
Main duties of the job
This is a Band 3 level role; however, we do have development opportunities available in this team which would be offered on Band 2 whilst training and support is provided to reach Band 3. This can be discussed at interview if applicable. You must have a clean driving licence, relevant insurance and access to a car for all shifts. The successful candidate will join a cohesive and friendly team who make a real difference to patients and their families at a challenging time in their lives. In return, we offer attractive terms and conditions including: Clear pay progression giving scope to move up pay points quicker than on the AFC pay scale Band 3 equivalent salary £25,760- £27,476 per annum WTE Continuous NHS long term service is recognised and access to NHS pension available to those already enrolled. Alternative pension arrangements offered to non-NHS workers. Areas of working including Bristol, North Somerset and South Gloucestershire Full time and part time hours available, up to 37.5 hours The team work a mixed shift pattern of short and long days with an expectation of covering weekends and occasional nights as part of your working pattern. Enhancements paid for unsocial hours over weekends and bank holidays Supportive mentoring alongside comprehensive induction and training Interested? For more information, please view the job description located at the end of this page or contact [email protected]
About us
Weve spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives. Were here for the people around our patients too those closest to them. Before, during and after a bereavement, we provide support thats remembered forever. We think its that unforgettable support that inspires people to give back to St Peters. To fundraise for us. Donate. Volunteer. Were not exaggerating when we say that we couldnt do what we do without our wonderful supporters. We really cant thank them enough. We want to help many more people to die well. And were doing this by teaching others. As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care. Were here for all, for free, forever.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
STP1232384
Job locations
St Peters Hospice
Charlton Road
Bristol
Bristol
BS10 6NL
United Kingdom
St Peters Hospice
Charlton Road
Bristol
Bristol
BS10 6NL
United Kingdom
Job description
Job responsibilities
To provide holistic palliative care in the last 4 weeks of life To provide emotional, physical and psychological support to patients, their families and carers To work as part of the Hospice at Home team providing packages of care and support for patients in their own homes. Colleagues usually work in pairs but there is some lone working required. Day shift times 0745 2000, 0800-1600, 1200-2000. All colleagues are required to work a variety of shifts across 7 days as part of an 8 week rolling rota. Occasional nights may be required but are not a significant part of current advertised role. Night shift times 2115-0800. To work autonomously to provide planned care for individual patients with the support of, and accountability too, the Hospice at Home Registered nurses To role model the values of the hospice at all times by following the St Peters Hospice PCSW Code of Conduct and to contribute to a positive team culture To promote the safety and well-being of patients and their families at the end of life by following Hospice policies and procedures and working as part of a wider multi-disciplinary team.
Job description
Job responsibilities
To provide holistic palliative care in the last 4 weeks of life To provide emotional, physical and psychological support to patients, their families and carers To work as part of the Hospice at Home team providing packages of care and support for patients in their own homes. Colleagues usually work in pairs but there is some lone working required. Day shift times 0745 2000, 0800-1600, 1200-2000. All colleagues are required to work a variety of shifts across 7 days as part of an 8 week rolling rota. Occasional nights may be required but are not a significant part of current advertised role. Night shift times 2115-0800. To work autonomously to provide planned care for individual patients with the support of, and accountability too, the Hospice at Home Registered nurses To role model the values of the hospice at all times by following the St Peters Hospice PCSW Code of Conduct and to contribute to a positive team culture To promote the safety and well-being of patients and their families at the end of life by following Hospice policies and procedures and working as part of a wider multi-disciplinary team.
Person Specification
Qualifications
Essential
- A nationally recognised qualification/apprenticeship in health & social care at Level 2 or above or the equivalent level of knowledge and skills gained through relevant experience
Desirable
- A national recognised qualification/apprenticeship in health & social care, or palliative care, at Level 3 or above (e.g., City & Guilds Level 3 Certificate in End of Life Care)
Person Specification
Qualifications
Essential
- A nationally recognised qualification/apprenticeship in health & social care at Level 2 or above or the equivalent level of knowledge and skills gained through relevant experience
Desirable
- A national recognised qualification/apprenticeship in health & social care, or palliative care, at Level 3 or above (e.g., City & Guilds Level 3 Certificate in End of Life Care)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
St Peter’s Hospice
Address
St Peters Hospice
Charlton Road
Bristol
Bristol
BS10 6NL
United Kingdom
Employer's website
Employer details
Employer name
St Peter’s Hospice
Address
St Peters Hospice
Charlton Road
Bristol
Bristol
BS10 6NL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Senior Accounts Payable Officer, Band 4
Gloucestershire Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 318-26-T0590
Job summary
An exciting opportunity has arisen to join the Accounts Payable team within Gloucestershire NHS Shared Service as a Senior Accounts Payable Officer on a 12-month fixed-term basis.
We are looking for an experienced and motivated individual with a good understanding of Accounts Payable processes who enjoys problem solving, providing excellent customer service and supporting colleagues.
The role provides an opportunity to develop broader Accounts Payable knowledge and experience, undertaking a range of senior technical responsibilities including payment processing, supplier master data, complex query resolution, financial controls, performance monitoring and supporting colleagues across the team.
This is an important time to join the service as we implement a new finance system and continue to review and improve the way we work. The successful candidate will have the opportunity to contribute to process improvements, system changes and the development of new ways of working whilst helping to maintain an accurate, efficient and resilient Accounts Payable service.
Additional contract details: Fixed Term due to new system implementation and the role will be reviewed next year to determine if it is required on a permanent basis.
Main duties of the job
The Senior Accounts Payable Officer will undertake a broad range of Accounts Payable activities and provide technical support across the service.
Key responsibilities will include processing invoices and payments, supporting payment runs and BACS processes, maintaining supplier information and supporting supplier master data governance, investigating duplicate or incorrect payments and resolving complex and escalated supplier and departmental queries.
The post holder will monitor workflows and performance, support the production of KPI information, contribute to financial controls and No PO No Pay requirements, and assist with month-end and year-end activities.
The role will also provide day-to-day guidance, training and buddying to colleagues and cross-cover across Accounts Payable processes to support service resilience.
The successful candidate will contribute to continuous improvement and will support the implementation of the new finance system, including testing, process changes, training and embedding new ways of working.
About us
Gloucestershire NHS Shared Service provides financial and other support services to Gloucestershire Hospitals NHS Foundation Trust and other NHS organisations within Gloucestershire.
The Accounts Payable team provides a high-volume transactional finance service, working closely with colleagues across Finance, Procurement and operational services as well as with a wide range of external suppliers.
We are committed to providing an accurate, timely and customer-focused service whilst maintaining strong financial controls. The team is currently going through an exciting period of change with the implementation of a new finance system, providing opportunities to improve processes, increase automation and develop new ways of working.
We encourage team working, knowledge sharing and development and are looking for someone who will contribute positively to the team, support colleagues and help us continue to improve the service we provide.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year (pa, pro rata if part-time)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
318-26-T0590
Job locations
Victoria Warehouse
The Docks
Gloucester
GL1 2EL
United Kingdom
Job description
Job responsibilities
For full details please see Job Description
The post holder will:
Prepare, validate, input and process Accounts Payable transactions including invoices, credit notes, payment requests, urgent payments and adjustments, ensuring payments are accurate and processed within agreed timescales.
Ensure invoices and payments comply with Standing Financial Instructions, Trust policies, procedures and delegated authorisation limits.
Support the preparation and processing of supplier payment runs, including BACS files, other payment methods and remittance advice.
Monitor Accounts Payable workflows and queues to support the prompt processing and payment of invoices.
Investigate and resolve supplier, departmental and stakeholder queries, taking ownership of more complex and escalated queries and escalating issues appropriately where required.
Support supplier master data governance, including the creation and maintenance of supplier records and changes to supplier bank details in accordance with agreed procedures and financial controls.
Identify, investigate and support the prevention of duplicate, incorrect or potentially fraudulent payments.
Review and reconcile supplier statements, investigating discrepancies and taking appropriate corrective action.
Process and monitor urgent and priority payments and escalate risks to service delivery where appropriate.
Maintain accurate financial records and appropriate audit trails.
Support the effective management of generic Accounts Payable mailboxes and ensure queries are responded to within agreed service standards.
Support electronic invoice interfaces and other system-generated transactions.
Assist with month-end and year-end processes as required.
Support the production and monitoring of departmental KPIs and performance information, identifying trends, recurring issues and opportunities for improvement.
Support compliance with Trust procurement and financial procedures, including No PO No Pay requirements.
Contribute to the review and improvement of Accounts Payable processes and working practices.
Support finance system developments and implementation, including system testing, process changes, training and the introduction and embedding of new ways of working.
Produce and maintain procedural guidance and desktop instructions.
Provide day-to-day guidance and support to less experienced colleagues and assist with the induction, buddying and training of new team members.
Maintain knowledge across a range of Accounts Payable processes and provide cross-cover during periods of annual leave, sickness, vacancies, training and peak workload.
Support workload prioritisation and service continuity during periods of high demand or system issues.
Work closely with Finance, Procurement, budget holders, managers, suppliers, auditors and other internal and external stakeholders.
Explain financial processes and requirements clearly and professionally and manage challenging queries appropriately.
Maintain confidentiality and comply with information governance, financial control and Trust policy requirements at all times.
Undertake other duties appropriate to the grade as required.
Job description
Job responsibilities
For full details please see Job Description
The post holder will:
Prepare, validate, input and process Accounts Payable transactions including invoices, credit notes, payment requests, urgent payments and adjustments, ensuring payments are accurate and processed within agreed timescales.
Ensure invoices and payments comply with Standing Financial Instructions, Trust policies, procedures and delegated authorisation limits.
Support the preparation and processing of supplier payment runs, including BACS files, other payment methods and remittance advice.
Monitor Accounts Payable workflows and queues to support the prompt processing and payment of invoices.
Investigate and resolve supplier, departmental and stakeholder queries, taking ownership of more complex and escalated queries and escalating issues appropriately where required.
Support supplier master data governance, including the creation and maintenance of supplier records and changes to supplier bank details in accordance with agreed procedures and financial controls.
Identify, investigate and support the prevention of duplicate, incorrect or potentially fraudulent payments.
Review and reconcile supplier statements, investigating discrepancies and taking appropriate corrective action.
Process and monitor urgent and priority payments and escalate risks to service delivery where appropriate.
Maintain accurate financial records and appropriate audit trails.
Support the effective management of generic Accounts Payable mailboxes and ensure queries are responded to within agreed service standards.
Support electronic invoice interfaces and other system-generated transactions.
Assist with month-end and year-end processes as required.
Support the production and monitoring of departmental KPIs and performance information, identifying trends, recurring issues and opportunities for improvement.
Support compliance with Trust procurement and financial procedures, including No PO No Pay requirements.
Contribute to the review and improvement of Accounts Payable processes and working practices.
Support finance system developments and implementation, including system testing, process changes, training and the introduction and embedding of new ways of working.
Produce and maintain procedural guidance and desktop instructions.
Provide day-to-day guidance and support to less experienced colleagues and assist with the induction, buddying and training of new team members.
Maintain knowledge across a range of Accounts Payable processes and provide cross-cover during periods of annual leave, sickness, vacancies, training and peak workload.
Support workload prioritisation and service continuity during periods of high demand or system issues.
Work closely with Finance, Procurement, budget holders, managers, suppliers, auditors and other internal and external stakeholders.
Explain financial processes and requirements clearly and professionally and manage challenging queries appropriately.
Maintain confidentiality and comply with information governance, financial control and Trust policy requirements at all times.
Undertake other duties appropriate to the grade as required.
Person Specification
Qualifications and Training
Essential
- 5 GCSEs at Grade 4/C or above (or equivalent), including English Language and Mathematics
- NVQ Level 3, AAT Level 3 or equivalent qualification, knowledge and experience gained through working within a finance environment.
Desirable
- AAT qualification or willingness to work towards
- ECDL or equivalent IT qualification
Knowledge and Skills
Essential
- Knowledge of Accounts Payable processes
- Understanding of accounting principles
- Knowledge of VAT regulations relating to expenditure
- Strong IT skills including Outlook and Excel
- Ability to prioritise workload and work to deadlines
- Excellent communication and customer service skills
- Ability to investigate and resolve complex queries
- Understanding of GDPR and confidentiality requirements
Desirable
- Knowledge of financial systems and P2P systems
- Knowledge of NHS finance procedures and Standing Financial Instructions
Experience
Essential
- Experience working in an Accounts Payable or finance environment
- Experience of processing invoices and payments accurately
- Experience dealing with customer or supplier queries
Desirable
- Experience supporting or training less experienced staff
- Experience of working in a large and complex organisation
- Previous NHS finance experience
- Experience of finance system upgrades, testing or process improvement
Personal Attributes
Essential
- Accurate and methodical with strong attention to detail
- Adaptable and flexible approach to work
- Professional and customer focused
- Able to work under pressure and meet deadlines
- Reliable and dependable
- Team focused with a collaborative approach
- Self-motivated and able to work using own initiative
Desirable
- Positive approach to change and continuous improvement
Person Specification
Qualifications and Training
Essential
- 5 GCSEs at Grade 4/C or above (or equivalent), including English Language and Mathematics
- NVQ Level 3, AAT Level 3 or equivalent qualification, knowledge and experience gained through working within a finance environment.
Desirable
- AAT qualification or willingness to work towards
- ECDL or equivalent IT qualification
Knowledge and Skills
Essential
- Knowledge of Accounts Payable processes
- Understanding of accounting principles
- Knowledge of VAT regulations relating to expenditure
- Strong IT skills including Outlook and Excel
- Ability to prioritise workload and work to deadlines
- Excellent communication and customer service skills
- Ability to investigate and resolve complex queries
- Understanding of GDPR and confidentiality requirements
Desirable
- Knowledge of financial systems and P2P systems
- Knowledge of NHS finance procedures and Standing Financial Instructions
Experience
Essential
- Experience working in an Accounts Payable or finance environment
- Experience of processing invoices and payments accurately
- Experience dealing with customer or supplier queries
Desirable
- Experience supporting or training less experienced staff
- Experience of working in a large and complex organisation
- Previous NHS finance experience
- Experience of finance system upgrades, testing or process improvement
Personal Attributes
Essential
- Accurate and methodical with strong attention to detail
- Adaptable and flexible approach to work
- Professional and customer focused
- Able to work under pressure and meet deadlines
- Reliable and dependable
- Team focused with a collaborative approach
- Self-motivated and able to work using own initiative
Desirable
- Positive approach to change and continuous improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Victoria Warehouse
The Docks
Gloucester
GL1 2EL
United Kingdom
Employer's website
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Victoria Warehouse
The Docks
Gloucester
GL1 2EL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Receptionist/Clerical Officer - Children's ED
Bristol NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 387-WC5540-MF-A
Job summary
The post holder will work within the Bristol NHS Foundation Trust and be responsible for providing a welcoming and efficient service as the patient first point of contact with the Emergency Department. This will include greeting and signposting patients and relatives, processing patients using the Care Flow EPR System and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department.
The post holder will be required to work 12 hour shifts including evenings, nights, weekends and Bank Holidays and to participate in a 24/7 roster.
The role is responsible for setting high standards of patient care by enacting the Trust's values at all times.
Previous applicants need not apply.
This vacancy may close earlier than advertised, if a sufficient number of applications are received.
Main duties of the job
- To register patients on the Careflow EPR clinical system
- Updating patients demographic details when required.
- Issue Cas Cards for the Clinical staff for triaging patients
- Answer reception telephone and deal with any queries
- With discharged paperwork send out discharge letters to GP and Health Visitors.
- Prep notes for scanning
- Scan notes, upload to clinical system and quality check
- Book appointments for plastics clinic and Consultant review clinics.
The post holder will be required to work 12 hour shifts including evenings, nights, weekends and Bank Holidays and to participate in a 24/7 roster.
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
387-WC5540-MF-A
Job locations
Bristol Royal Children's Hospital
Upper Maudlin Street
Bristol
BS2 8BJ
United Kingdom
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Education and Qualifications
Essential
- Educated to GCSE grade C or above (or equivalent) in English Language and Maths
- ICT Qualification (e.g. EDCL) including Microsoft Packages
Knowledge, Skills, and Abilities
Essential
- Understanding of administrative and reception duties including filing
Experience
Essential
- Previous receptionist experience in a healthcare setting
Desirable
- Previous NHS experience
Personal Qualities
Essential
- Excellent/Professional telephone/reception manner
- Flexible Approach to duties
- Able to work under pressure and to meet deadlines whilst maintaining a high stand of customer service and accuracy
- Proven Organisational Skills
- Confidence to manage difficult conversations with patients, relatives and carers
- Attention to detail
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work independently and part of a team
Person Specification
Education and Qualifications
Essential
- Educated to GCSE grade C or above (or equivalent) in English Language and Maths
- ICT Qualification (e.g. EDCL) including Microsoft Packages
Knowledge, Skills, and Abilities
Essential
- Understanding of administrative and reception duties including filing
Experience
Essential
- Previous receptionist experience in a healthcare setting
Desirable
- Previous NHS experience
Personal Qualities
Essential
- Excellent/Professional telephone/reception manner
- Flexible Approach to duties
- Able to work under pressure and to meet deadlines whilst maintaining a high stand of customer service and accuracy
- Proven Organisational Skills
- Confidence to manage difficult conversations with patients, relatives and carers
- Attention to detail
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work independently and part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol Royal Children's Hospital
Upper Maudlin Street
Bristol
BS2 8BJ
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol Royal Children's Hospital
Upper Maudlin Street
Bristol
BS2 8BJ
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 3 Support Receptionist - Bristol
Avon & Wiltshire Mental Health Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 342-EFM045-0926
Job summary
Band 3: SUPPORT RECEPTIONIST
Support for sites based in North and Central Bristol
An opportunity has arisen for a Front of House Support Receptionist to join our friendly administration team.
Our receptions are open & staffed between 09:00 and 17:00 Monday to Friday. There can be no variation of these hours.
The post holder will be required to provide cover for reception/post room duties at SFM West Admin North sites. Support for West Admin North controls Assurances
Sites include
- Gloucester House at Southmead Hospital.
- The Greenway Centre in Southmead, Bristol.
- Campbell House, a Central Bristol location just behind the Bristol Royal Infirmary.
- FM Hub, Chapel Way St Anne's, Bristol.
- Speedwell Clinic, Whitefield Road, Bristol.
Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Main duties of the job
Training at each base will be provided in respect of the role and on bespoke systems i.e. room bookings.
The role will provide a central point of contact for the building or site, as well as provision of front of house reception & post room duties. You will be dealing directly with members of the public, carers, services users and their families.
Some understanding of mental healthcare service provision is desirable.
Previous experience of working in a reception environment is required; there will be administrative tasks within the role requiring PC skills.
We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner. Attention to detail and ability to multitask under pressure are skills that are vital in this busy role.
About us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
342-EFM045-0926
Job locations
Gloucester House
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Job description
Job responsibilities
The role will provide a central point of contact for the building or site, as well as provision of front of house reception duties. You will be dealing directly with members of the public, carers, service users and their families.
Administrative tasks included within the role require PC skills, including Microsoft Office suite.
The role will also include aspects of Contract Management, Health & Safety Risk Assessments , Fire Management and Minute Taking at meetings to support the Facilities Management Team and are included in the training package.
Training for any additional bespoke systems will be provided i.e Asset Booker Room Booking System
General Duties:
1. Receiving, processing and sorting post, ensuring that it is passed on to the relevant staff member as soon as possible; ensuring that outgoing post is posted on a daily basis.2. Deal with the initial handling of general incoming calls, ensuring that they are passed on to the appropriate person as soon as possible.3. Deal courteously with patients, relatives, members of the public and staff whilst always maintaining confidentiality.4. Taking accurate messages and ensuring they are received by the appropriate person as soon as possible.5. Act as a liaison and contact point for the management team.6. Liaise with other internal and external services as appropriate.
Secretarial and Clerical Support1. Prioritise and organise own workload.2. Copy and audio typing of letters and reports as required.3. Maintain an accurate and comprehensible filing system (paper and electronic).4. Maintain up-to-date and accurate databases of information.5. Co-ordinate statistical data and general information as required.6. Maintain up-to-date diaries as required.7. Set up meetings and provide support to book rooms, collate papers and take notes as appropriate.8. Maintain and order stationery supplies and other stores.9. Maintain adequate supplies of forms and pro-forma documentation.10. Process orders and/or maintenance requests.
Other Duties1. Any other duties as requested and commensurate with post and grade.2. Cover for other colleagues in the team as required.3. Ensure that administrative colleagues and managers are kept informed of all information pertinent to the maintenance of the high standard of the service and standards of care.4. Work within national, local and trust policies, procedures, guidelines and standards.
Job description
Job responsibilities
The role will provide a central point of contact for the building or site, as well as provision of front of house reception duties. You will be dealing directly with members of the public, carers, service users and their families.
Administrative tasks included within the role require PC skills, including Microsoft Office suite.
The role will also include aspects of Contract Management, Health & Safety Risk Assessments , Fire Management and Minute Taking at meetings to support the Facilities Management Team and are included in the training package.
Training for any additional bespoke systems will be provided i.e Asset Booker Room Booking System
General Duties:
1. Receiving, processing and sorting post, ensuring that it is passed on to the relevant staff member as soon as possible; ensuring that outgoing post is posted on a daily basis.2. Deal with the initial handling of general incoming calls, ensuring that they are passed on to the appropriate person as soon as possible.3. Deal courteously with patients, relatives, members of the public and staff whilst always maintaining confidentiality.4. Taking accurate messages and ensuring they are received by the appropriate person as soon as possible.5. Act as a liaison and contact point for the management team.6. Liaise with other internal and external services as appropriate.
Secretarial and Clerical Support1. Prioritise and organise own workload.2. Copy and audio typing of letters and reports as required.3. Maintain an accurate and comprehensible filing system (paper and electronic).4. Maintain up-to-date and accurate databases of information.5. Co-ordinate statistical data and general information as required.6. Maintain up-to-date diaries as required.7. Set up meetings and provide support to book rooms, collate papers and take notes as appropriate.8. Maintain and order stationery supplies and other stores.9. Maintain adequate supplies of forms and pro-forma documentation.10. Process orders and/or maintenance requests.
Other Duties1. Any other duties as requested and commensurate with post and grade.2. Cover for other colleagues in the team as required.3. Ensure that administrative colleagues and managers are kept informed of all information pertinent to the maintenance of the high standard of the service and standards of care.4. Work within national, local and trust policies, procedures, guidelines and standards.
Person Specification
Knowledge of Mental Health
Desirable
- Awareness of mental health issues
- Experience of working in a mental health environment
Skills
Essential
- Good IT skills - competent in Word, Excel, Internet, Email, Data Input, Room bookings (training provided)
- Administrative skills - filing, setting up new systems, taking messages
Experience
Essential
- Able to organise and maintain a busy reception
- Strong sense of quality and customer focus
Other Requirements
Essential
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Person Specification
Knowledge of Mental Health
Desirable
- Awareness of mental health issues
- Experience of working in a mental health environment
Skills
Essential
- Good IT skills - competent in Word, Excel, Internet, Email, Data Input, Room bookings (training provided)
- Administrative skills - filing, setting up new systems, taking messages
Experience
Essential
- Able to organise and maintain a busy reception
- Strong sense of quality and customer focus
Other Requirements
Essential
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Gloucester House
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Gloucester House
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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