Job description

Job responsibilities

Medical leadership, working in the multi-disciplinary team and working closely with, and providing cross-cover to other Consultant Forensic Psychiatrists.

Overall responsibility for the day-to-day clinical care, risk assessment, risk management, medication management and the recovery focused care delivered by the Team

Multi-disciplinary and multi-agency working with social care, statutory and voluntary and third sector partners.

Ensuring the delivery of effective, efficient and safe, recovery focused mental health care.

Engagement in gatekeeping assessments of referrals

Please see attached JDPS for the detailed information

Person Specification

QUALIFICATIONS:

Essential

• Primary Medical degree.
• Full GMC registration.
• Included on the GMC Specialist Register for Forensic or Learning Disability Psychiatry or eligible for such inclusion on the Specialist Registrar within three months of completing their CCT.
• Section 12 (2) approval of the Mental Health Act
• Approved Clinician status as well as S12 approval.

Desirable

• Qualifications in change management and service development skills

KNOWLEDGE: & EXPERIENCE:

Essential

• Completed minimum of three years full time training in approved higher psychiatric training scheme.
• A detailed knowledge of main treatment approaches for intellectual disabilities and autism, risk assessment and risk management, interface with the Criminal Justice system and forensic inpatient settings.

Desirable

• Knowledge and experience of the ICETR process. Experience of teaching medical and non-medical staff, including those who may not have a formal qualification

AUDIT AND MANAGEMENT

Essential

• Commitment to developing practice through clinical audit and/or research
• Commitment to working with allied agencies including carer's groups, and local charities.

Desirable

• Experience of service planning and development
• Experience of working with third sector partners

RESEARCH AND PUBLICATIONS:

Essential

• Evidence of participation in research, and outcomes of studies

Desirable

• Higher degree in research
• Completion of a research project and evidence of it's dissemination
• Publication in a peer reviewed journal

TEACHING

Essential

• Experience of teaching undergraduate and postgraduate psychiatry

Desirable

• Teaching Qualification
• Evidence of feedback good from students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Shaftesbury Building

Springfield University Hospital

9 Springfield Drive

SW17 0YF

United Kingdom

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See attached Job description which gives an overview of the role but is not exhaustive and will be reviewed at regular periods

Person Specification

Qualifications

Essential

• See attached Job Description and person specification

Desirable

• Previous experience of working in a GP surgery. Understanding of Care Navigation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Leeds Family Practice

Address

West Lodge Surgery

New Street

Farsley

Pudsey

West Yorkshire

LS28 5DL

United Kingdom

Employer's website

https://www.westleedsfamilypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Due to the current postholder leaving, SWLSTG are currently looking to appoint a Consultant Psychiatrist in Intellectual Disabilities for a 0.8WTE post in the Wandsworth Learning Disability Healthcare Team.

This is an exciting opportunity for a psychiatrist in intellectual disabilities to join an established community learning disability team in Wandsworth. The post holder will demonstrate a commitment to clinical excellence and an ability to work as part of a multidisciplinary team, in order to provide medical leadership to the team. This is a varied role and will include working across the health and wellbeing as well as the mental health and complex behaviour pathways.

The Key roles and responsibilities of the post include:

To provide medical leadership to the team and lead on the assessment and management of adults with intellectual disabilities in the London Borough of Wandsworth referred to the team, along with other consultant colleagues

To provide medical leadership and senior clinical support to the multi-disciplinary team

To assess and review patients referred to the service via outpatient clinics, virtual appointments and home visits

Individual and joint working with members of the MDT which include Community nurses trained in intellectual disabilities and/or mental health, psychologists, physiotherapists, dieticians, occupational therapists, speech and language therapists and recovery support workers to offer support and advice about multidisciplinary management plans

There is an opportunity to provide clinical supervision to psychiatry trainees (core and higher)

To participate in regular academic programmes

Support for emergencies during the day, including Mental Health Act assessments if required

To liaise with other services and agencies as required including GPs, Social Services and other non-NHS organisations wherever applicable

To undertake more complex capacity assessments and apply the Mental Capacity and Mental Health Acts appropriately

To deliver pharmacological treatment in accordance with NICE guidance and STOMP/medicines optimisation

To actively participate in research projects with the Trust Clinical Research Unit and be available to be a PI

To support managerial priorities and tasks of the Trust

The post holder will be expected to contribute to the strategic development and implementation of the service line

Administration, audit and training

Attendance at Continuing Professional Development meetings and mandatory training events

Contribute on a regular basis to the medical and clinical audit processes and Clinical Governance activities undertaken within the Trust and in line with professional regulations, taking leadership for at least one audit annually

Person Specification

Qualifications

Essential

• Primary Medical degree.
• Full GMC registration.
• MRCPsych, or equivalent
• Included on the GMC Specialist Register for Psychiatry of Intellectual Disability or eligible for such inclusion on the Specialist Registrar within three months if completing their CCT
• Section 12 (2) approval of the Mental Health Act

Desirable

• Qualification or higher degree in medical education, clinical research or management
• MRCPsych
• Qualifications in other Psychiatry or other specialism
• Qualifications in change management and service development skills

Eligibility

Essential

• Fully registered with the GMC with a licence to practise at the time of appointment.
• Included on the GMC Specialist Register OR within six months.
• Approved clinician status OR able to achieve within 3 months of appointment
• Approved under S12 OR able to achieve with 3 months of appointment

Desirable

• In good standing with GMC with respect to warning and conditions on practice

Personal Skills and Characteristics

Essential

• Ability to remain calm under pressure
• Ability to inspire others
• Ability to provide good clinical leadership
• Ability to effect change
• Ability to negotiate and collaborate with first, second and third sector organisations to identify shared agendas and meet common goals
• Willingness to supervise junior medical staff and staff from allied disciplines
• Willingness to take on a fair share of Trust wide duties
• Commitment to personal, team and service development
• Ability to work co-operatively in multi disciplinary teams
• Ability to manage and adapt to change

Desirable

• Personal experience of mental illness
• Personal experience of social distress
• Evidence of helping others who have suffered physical, mental or social misfortune
• Evidence of seeking feedback as a way of improving one's skills

Clinical Skills, Knowledge & Experience

Essential

• Excellent knowledge in specialty. Completed minimum of three years full time training in approved higher psychiatric training scheme.
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge. A detailed knowledge of main treatment approaches for mental illness in people with intellectual disabilities including psychopharmacological interventions.
• Excellent oral and written communication skills in English
• Able to manage clinical complexity and uncertainty
• Makes decisions based on evidence and experience including the contribution of others
• Able to meet duties under MHA and MCA

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
• Experience of teaching medical and non-medical staff, including those who may not have a formal qualification

Acedmic Skills & Lifelong Learning

Essential

• Able to deliver undergraduate or postgraduate teaching and training
• Ability to work in and lead team
• Demonstrate commitment to shared leadership & collaborative working to deliver improvement.
• Participated in continuous professional development
• Participated in research or service evaluation
• Able to use and appraise clinical evidence
• Has actively participated in clinical audit and quality improvement programmes

Desirable

• Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post
• Reflected on purpose of CPD undertaken
• Experienced in clinical research and / or service evaluation.
• Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications.
• Has led clinical audits leading to service change or improved outcomes to patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Balham Health Centre

120-124 Bedford Hill

London

SW12 9HS

United Kingdom

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide clinical support for the team and provide psychiatric oversight to the team with current consultant.

To provid emergency consultation, liaison, advice, management and appropriate support to professionals within the team and in the wider network of the child, young person or family.

To provide consultation, liaison and joint working with clinicians in other Tier 3 and Tier 2 services, referrals to and liaison with Tier 4 providers and, together with the rest of the service, education and support for Tier 1 referrers.

To work in partnership with young people, parents and carers to develop and implement effective and agreed care plans.

To contribute to the development of multidisciplinary and multiagency packages of care, treatment and support for young people and their families with complex mental health, physical health and social care presentations, through effective consultation, liaison and joint-working

To provide guidance to the paediatric team regarding the appropriate legal framework for the provision of care for young people presenting with a mental health crisis including guiding consultant paediatricians holding RC responsibility under MHA.

To work with other members of the team providing education of managing young people presenting in mental health crisis to staff in A&E and Paediatric wards

The post-holder will be encouraged to contribute to teaching within the team and across the acute hospitals.

Please see attached JDPS for more details

Person Specification

Qualifications

Essential

• Primary Medical degree and CCT Specialist Registration.
• Full GMC registration with a licence to practice.
• Included on the GMC Specialist Register or eligible for such inclusion on the Specialist Registrar within three months of completing their CCT.
• Approved Clinician status (or able to achieve within 3 months of appointment).
• Section 12 (2) approval of the Mental Health Act (or able to achieve within 3 months of appointment).

Desirable

• MRCPsych, or equivalent. Inclusion on the GMC Specialist Register for CAMHS
• Qualification or higher degree in medical education, clinical research or management.
• Qualifications in change management and service development skills
• Additional clinical qualifications or other higher degrees or further training relevant to the post.

SKILLS, KNOWLEDGE: & EXPERIENCE

Essential

• Completed minimum of three years full time training in approved Higher Psychiatric training scheme.
• Excellent knowledge in specialty, especially the assessment and management of mental health emergencies in children and adolescents.
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge.
• Experience of undertaking duties under MHA and MCA.

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service.

AUDIT AND MANAGEMENT:

Essential

• Engage in continuing professional development, and join a Peer Group to gain approval for CPD done.
• Commitment to developing practice through clinical audit, quality improvement, and working with colleagues in the liaison psychiatry team, the acute trust, and managers. Commitment to working with allied agencies including carer's groups, and local charities.

Desirable

• Experience of service planning and development
• Experience of working with third sector partners

ACADEMIC SKILLS & LIFELONG LEARNING

Essential

• Able to deliver undergraduate or postgraduate teaching and training.
• Commitment to shared leadership & collaborative working to deliver improvement.

Desirable

• Evidence of participation in research, and outcomes of studies
• Plan and deliver undergraduate and postgraduate teaching and training relevant to this post.
• Experienced in clinical research and / or service evaluation.

TEACHING:

Essential

• Experience of teaching undergraduate and postgraduate psychiatry

Desirable

• Teaching Qualification Evidence of feedback good from students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield Hospital

Trinity Building

London, Tooting

SW17 0YG

United Kingdom

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide consultation and liaison with clinicians in Tier 2 and 3 services for patients resident within the boroughs of Richmond and Kingston, referrals to and liaison with Tier 4 providers and, together with the rest of the service, education and support for Tier 1 referrers.

To provide clinical support for the team and provide psychiatric oversight to the team.

To provide emergency consultation, liaison, advice, management and appropriate support to professionals within the team and in the wider network of the child, young person or family.

To work in partnership with young people, parents and carers to develop and implement effective and agreed care plans.

To contribute to the development of multidisciplinary and multiagency packages of care, treatment and support for young people and their families with complex mental health, physical health and social care presentations, through effective consultation, liaison and joint-working.

Please see attached JDPS for more details

Person Specification

Qualifications

Essential

• Primary Medical degree and CCT Specialist Registration.
• Full GMC registration with a licence to practice.
• Included on the GMC Specialist Register or eligible for such inclusion on the Specialist Registrar within three months of completing their CCT.
• Approved Clinician status (or able to achieve within 3 months of appointment).
• Section 12 (2) approval of the Mental Health Act (or able to achieve within 3 months of appointment).

Desirable

• Qualification in a talking therapy such as CBT, DBT or MBT
• Qualifications in change management and service development skills
• Additional clinical qualifications or other higher degrees or further training relevant to the post.

SKILLS, KNOWLEDGE: & EXPERIENCE

Essential

• Completed minimum of three years full time training in approved Higher Psychiatric training scheme.
• A detailed knowledge of main treatment approaches for severe mental illness including psychopharmacological interventions
• Minimum two years experience working with children and/ or adolescents in a multidisciplinary setting.
• Experience of working with learning disabilities/ neurodevelopmental disorders

Desirable

• Knowledge and experience of the CPA process, risk assessment and risk management
• Experience of teaching medical and non-medical staff, including those who may not have a formal qualification
• Experience of working with children/ adolescents/ young adults with learning disabilities.

AUDIT AND MANAGEMENT:

Essential

• Engage in continuing professional development, and join a Peer Group to gain approval for CPD done.
• Commitment to developing practice through clinical audit, quality improvement, and working with colleagues in the liaison psychiatry team, the acute trust, and managers. Commitment to working with allied agencies including carer's groups, and local charities.

Desirable

• Experience of service planning and development
• Experience of working with third sector partners

TEACHING:

Essential

• Experience of teaching undergraduate and postgraduate psychiatry

Desirable

• Teaching Qualification Evidence of feedback good from students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield Hospital

Trinity Building

London, Tooting

SW17 0YG

United Kingdom

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Personal Skills

Essential

• Team skills: ability to communicate with, support and motivate team.
• Self-motivated and can meet deadlines.
• Ability to prioritise and organise work.
• Good interpersonal skills
• Able to use initiative.

Desirable

• Computer literate

Personal Aptitude

Essential

• Flexible and willing to commit to achieve results and meet deadlines.
• Sets high standards and motivated to achieve them.
• Responds positively to a team ethos.
• Aware of own limitations.
• Able to work autonomously.
• Flexible approach to changing priorities and work systems.

Desirable

• Able to use initiative and innovation.

General

Essential

• Ability to travel.
• Appreciation of cultural diversity and equality issues.

Desirable

• Fluency or knowledge of Welsh (training available) or other modern language.

Qualifications

Essential

• Certificate of Prescribed Experience
• Eligibility to be principal in general practice in Wales
• GMC Registration
• Holder of MRCGP
• GP trainer

Desirable

• Evidence of other specialist interest / development / training

Experience

Essential

• Experience in general practice and working in multi-disciplinary team

Desirable

• Experience of using electronic clinical patient records
• Eligibility for minor surgery, obstetrics, family planning accreditation
• Experience of undertaking audit in general practice

Skills

Essential

• Able to present logical well thought through arguments
• Able to provide evidence based solutions to problems and issues
• Genuine commitment to improve quality in primary care
• Excellent oral and written communication skills
• Understanding of the nGMS contract

Desirable

• Facilitation skills
• Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Healthy Prestayn Iach

Ty Nant, Nant Hall Rd, Prestatyn

Prestatyn

LL19 9LG

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Digital, IT & Data Assistant. There may be, on occasion, a requirement to carry out other duties depending on workload and staffing levels.

The Digital, IT & Data Assistant is responsible for:

a. Providing basic support to staff and patients using Anima and escalating more complex queries where appropriate.

b. Supporting staff with routine IT queries and escalating issues where necessary.

c. Support the practice's online presence by assisting with social media posts, updating content, and promoting practice services, campaigns, and patient information.

d. Supporting patient digital engagement initiatives, including promoting the NHS App, Anima, and other online services.

e. Assist with maintaining and updating the practice website, ensuring information is accurate, accessible, and up to date.

f. Support the promotion of Friends & Family Test feedback and assist with the collation of responses.

g. Undertaking routine checks to ensure clinical rooms have the required IT equipment and reporting any faults or shortages.

h. Assisting with the organisation of medical equipment calibration and maintaining accurate records.

i. Assisting with administrative tasks relating to practice projects as directed by the IT & Data Manager or Management Team.

j. Monitoring stocks of IT consumables, including toners and drums, and reporting low stock levels.

k. Helping maintain communication rooms in a tidy, organised, and safe condition.

l. Logging IT faults with external suppliers and monitoring progress of support requests.

m. Maintaining PAT testing records and assisting with the scheduling of annual testing.

n. Updating and maintaining the practice asset register.

o. Assisting with the deployment and setup of IT equipment, including PCs, laptops, phones, and printers.

p. Assisting with the organisation of maintenance visits and contractor access.

Person Specification

Qualifications

Essential

• Good standard of general education, including GCSE English and Maths (or equivalent).

Experience

Desirable

• Experience working in an NHS or healthcare setting.
• Experience using clinical systems such as SystmOne.
• Experience supporting IT equipment or digital systems.
• Knowledge of the NHS App, Anima, or other patient-facing digital systems.
• Understanding of Information Governance and GDPR principles.

Skills

Essential

• Good IT skills, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Good organisational skills and attention to detail.
• Ability to work as part of a team.
• Ability to prioritise and manage routine tasks.
• Understanding of the importance of confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Island City Practice

Address

Lake Road Practice

Nuffield Place

Portsmouth

Hampshire

PO1 4JT

United Kingdom

Employer's website

http://www.islandcitypractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the main duties and responsibilities of the role please refer to the job description and person specification documents attached.

Person Specification

Qualifications

Essential

• Doctoral level training in Clinical Psychology.
• Registered as a clinical psychologist with Health and Care Professions Council (HCPC).

Desirable

• Additional post graduate training or qualification in specific psychological therapy, such as positive behaviour support, psychotherapy or systemic therapy.

Experience

Essential

• Experience of specialist assessment and therapy with service users across a range of care settings.
• Experience of working with a wide variety of service user groups, presenting problems that reflect a range of clinical severity.

Desirable

• Direct experience of using therapy with people with disabilities.

Skills

Essential

• Skills in the use of complex assessment, therapy or intervention and management.
• Skills in providing consultation to other professional and non-professional groups.

Desirable

• Knowledge of the theory and practice of specialised psychological therapies in the specific difficult to treat groups (e.g. personality disorder, dual diagnoses, people with additional disabilities etc.)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Tekhnicon House

Springwood Drive

Braintree

CM7 2YN

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

This role provides comprehensive administrative support to the practice, including managing patient recalls, QOF activity, registrations, referrals, records management, coding, summarising, safeguarding, and maintaining key patient registers. The postholder supports efficient patient record administration, clinical governance processes, and day-to-day operational tasks to ensure high-quality patient care and practice performance.

Person Specification

Experience

Essential

• Experience of working within general practice, primary care or the NHS.

Desirable

• Knowledge or experience of GP clinical systems and processes, including QOF, GP2GP, referrals, coding, summarising and patient recalls, would be particularly beneficial.

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent

Additional Skills Required

Essential

• Highly organised with excellent attention to detail.
• Able to manage their own workload and prioritise competing demands.
• Confident working independently as well as part of a wider team.
• Reliable, conscientious and committed to providing a high standard of work.
• Able to work accurately and efficiently under pressure.
• Confident using IT systems and able to learn new systems quickly.
• A clear and professional communicator.
• Able to maintain strict confidentiality at all times.
• Patient-focused and committed to providing a high standard of service.
• Flexible and willing to support colleagues and the wider practice team when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Tutbury Practice

Address

Monk Street

Tutbury

Burton on Trent

Staffordshire

DE13 9NA

United Kingdom

Employer's website

https://www.tutburypractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

You will provide a clinical service in conjunction with your colleagues and under the direction of the Emergency Consultants, which will include the responsibility for the prevention, diagnosis and treatment of illness.

You will be required to adhere to the principles of good medical practice laid down in the guidance of Good Medical Practice issued by the General Medical Council.

You will be expected to deputise for absent colleagues and in exceptional unforeseen circumstances may have to perform additional duties to ensure the safe running of the department. Where such duties take place outside your normal contracted duties, you will receive either an equivalent off duty period or will be remunerated appropriately.

You will be required to participate in the Health Boards (HB) risk management process and in clinical audit and other clinical governance activities within the department, the directorate and the HB. Adherence to Caldicot Principles is mandatory.

You will be required to participate in the HBs Appraisal Scheme in conjunction with your Supervising Consultant, to identify training and development needs. You will be expected to participate in personal and professional development to fulfill Royal College CME requirements.

You will be responsible for undertaking the administrative duties associated with the care of patients and the administration of the department.

You will be required to participate and contribute to Clinical Audit in line with the HBs policy.

The Ionising Radiation (Medical Exposure) Regulations 2000 impose a legal responsibility on HBs for all staff that refer patients for medical radiation exposure such as diagnostic x-rays to supply sufficient data to enable those considering the request to decide whether the procedure is justified.

The appointee will be required to maintain his/her private residence in contact with the public telephone service.

In exceptional circumstances it may also be necessary to undertake duties at other locations with the HB.

Subject to the terms and conditions of service the postholder will be expected to observe policies and procedures of the HB drawn up in consultation with the professions, where they involve clinical matters.

Person Specification

Qualifications

Essential

• Full GMC/GDC Registration
• MB, BCh or recognised equivalent
• 3 years full-time postgraduate training (or part-time equivalent), at least 12 months of Emergency Medicine

Desirable

• MRCEM/FRCEM Intermediate / Final

Experience

Essential

• Previous experience of working in the NHS/experience of NHS UK working practices and systems.
• Evidence of participation in, progressing and completing audit / QI

Desirable

• Up to date with current practices in Emergency Medicine
• Current certification in at least two of ATLS/APLS/EPALS/ALS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital, Bridgend

Coity Road

Bridgend

CF31 1RQ

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job description

Job responsibilities

For the further details on this post and the full person specification please see attached job description

Person Specification

Education/Qualifications

Essential

• Full registration and a Licence to Practice with the General Medical Council

Desirable

• Post graduate degree in Ophthalmology FRCOphth / FRCS or equivalent
• Masters degree or diploma in relevant subject
• Higher degree MD (in research) / PhD or equivalent

Clinical Experience

Essential

• Completed an Ophthalmology residency or training programme in UK or abroad
• Be competent to work in an eye casualty and deal with patients with acute ophthalmic problems
• Have undergone basic cataract surgery training and have completed a minimum of 30 full procedures
• Experience of intravitreal injections
• Evidence of Organisational skill and/or experience

Desirable

• Experience working in a specialist Retinal outpatient clinic
• Evidence of Organisational skill and/or experience
• Evidence of a completed quality improvement project

Experience in Training, Audit and Research

Essential

• Experience in teaching / training of junior staff or allied specialities
• Understanding of the principles of clinical audit
• Understanding of the principles of research

Desirable

• Evidence of completed clinical audit(s)
• Relevant Publications

Personal qualities

Essential

• Good written and verbal communication skills
• Commitment to continuing professional development
• Team player and able to work as part of a multidisciplinary team
• Enthusiasm and approachability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hospital

Galworthy Road

Kingston Upon Thames

KT2 7QB

United Kingdom

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Overview

This document outlines the core activities and responsibilities expected of you while working at Woodside Medical Practice. You will be required to undertake the full range of reasonable duties expected of a General Practitioner, including surgeries, home visits, medical examinations, and other day-to-day clinical tasks. You will not be expected to engage in practice administration such as financial planning or business management.

Key Responsibilities

You will provide healthcare and medical services to all registered patients.

You will participate in the Duty GP rota as scheduled.

You may be required to undertake home visits within the practice area when clinically appropriate.

You will manage clinical correspondence, test results, and patient-related documentation.

You will offer patients informed choices when referring to Secondary Care.

You are expected to maintain accurate electronic records in line with Practice protocols and Quality & Outcomes Framework requirements.

You will engage with clinical governance systems approved by the Partnership and Shropshire, Telford & Wrekin ICB.

You will respond to medication queries, prescribe appropriately, and refer to internal or external clinicians as needed.

You will review and action tasks delegated by clinical or administrative colleagues that relate to patient care.

You will follow up on results, imaging, and correspondence generated during your consultations.

You will liaise with members of the Primary Care Health Team and external agencies to maintain positive, professional relationships with patients, colleagues, and services such as Pharmacy First.

You may be asked to undertake private work considered outside the NHS, including medical examinations, certificates, and reports.

You will participate in continuing professional development, both during protected learning time and at external events.

You are expected to contribute to clinical meetings and Practice development sessions to maintain high standards of care.

You will attend monthly Clinical Meetings to review and reflect on patient care.

Additional Information

Further details are available on request.

Person Specification

Qualifications

Essential

• Previous GP experience is desirable

Desirable

• You must be a fully qualified GP on the GP Performers List

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodside Medical Practice

Address

Wensley Green

Woodside

Telford

Shropshire

TF7 5NR

United Kingdom

Employer's website

https://www.woodside-medical-practice.org.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Advance Care Planning Practitioner (ACPP) will be part of the Quality Improvement project to support general practices and care homes across Primary Care Networks to identify individuals who may be at the end of their life utilising the EARLY clinical search tool and support the clinical validation process.

They will lead the coordination of the palliative care register and subsequent advance care planning with the individual and those close to them regardless of the setting in which they live. The GP will still have input into the care of the individual as needed.

Evaluation of the ACPP role and producing an end of Quality Improvement project report will be integral to the role.

Primary Duties and Areas of Responsibility

Liaise with GP's regarding the practice palliative care register, promoting the use of the EARLY clinical search tool to proactively identify those who may be in the last 12 months of their life but not on the palliative care register.

Support with the clinical validation process and where clinically appropriate review those who may benefit from having an advance care planning discussion

Ensure correct documentation and coding is recorded via EMIS to allow information sharing via EPACCS and other modes of information sharing

Act as a core member of the wider PCN MDT liaising with other providers of palliative and end of life care to refer and/or signpost to other services to meet the needs of the person and those important to that individual.

Coordinate palliative care register meetings, ensuring individuals have access to equitable care whilst ensuring those with complex needs, including symptom management, have a GP review

Utilising advance communication skills undertake a holistic assessment of the individuals physical, psychosocial, emotional and spiritual needs to elicit their preferences and wishes.

With regards to the above, formulate the individuals advance care plan ensuring they, and those close to them, are central to the future care shared decision-making process.

Recognising inequalities in palliative and end of life care, to lead on the collection of quantitative and qualitative data, the development of a quality improvement plan and reporting to monitor progress

Auditing and reporting on the key deliverables and progress of the quality improvement pilot to the Pennine Lancashire Palliative and End of Life Care Steering Group, sharing best practice across Lancashire & South Cumbria primary care organisations

Feed into the management and development of the ACPP role

Feed into the National Palliative Care Agenda and program of work

Education, Training and Development

Demonstrates self-development through continuous professional development activity; working alongside clinical pharmacist to identifying areas to develop

Participates in the delivery of formal education programmes

Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.

To participate/undertake staff surveys and routine audits as and when required

Review and agrees new ways of working to ensure best use of systems

Participate within team competencies to ensure quality of service.

Health and Safety/Risk Management

The post-holder must comply at all times with the organisations Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.

The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).

Infection Control

All staff must comply with Prevention and Control of Infection Policies and complete any related mandatory training.

Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

All members of staff are bound by the requirements of the Data Protection Act 1998. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with policies and procedures, IG regulations and Data Protection Act relating to confidentiality and the protection of personal and sensitive data

Special Working Conditions

The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies.

The post-holder may have contact with body fluids i.e. wound exudates, urine etc. while in clinical practice.

Development Review

Key performance objectives, development needs and completion of a Personal Development Plan will be discussed and agreed at Annual Appraisal Reviews.

Job Description Agreement

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within primary care. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of primary care.

Person Specification

Experience

Essential

• Extensive clinical experience in a palliative and end of life care role within the last 2 years
• Relevant face to face interaction within the last 2 years
• Experience of leading on relevant audit process including interpretation and reporting of the data
• Experience in feeding into meetings across neighbourhoods
• Experience of liaising with external agencies/organisations and services to refer on/signpost

Desirable

• Ability to present verbal and written reports

Other

Essential

• Ability to prioritise workload, balancing clinical and non-clinical activities
• Reflective practitioner
• Ability to travel within the Blackburn Primary Care Neighbourhoods
• Excellent general communication skills, both written and verbal, with a personable nature
• Ability to work autonomously but also feed into a team dynamic

Qualifications

Essential

• Registered General Nurse
• Advanced Communication Skills (ACST) training completed or equivalent
• 1st degree in related field
• Recent evidence of related study

Desirable

• MSc Palliative and End of Life Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Primary Care GP Federation

Address

Suite 5, Blackburn Enterprise Centre

Furthergate

Blackburn

Lancashire

BB1 3HQ

United Kingdom

Employer's website

https://lpcfederate.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Purpose

The Kent & Medway Primary Care Provider Collaborative (PCPC) will launch in 2026 to provide a unified, strategic and influential provider voice for primary care. The Chief Executive will lead the mobilisation, legal establishment, governance, and strategic positioning of the collaborative during its critical first year.

The postholder will also develop and implement a financially sustainable operating model, ensuring the PCPC is able to deliver measurable value, secure appropriate resource, and, over time, operate as a viable and self-sustaining organisation within the Kent & Medway system.

The postholder will build credibility rapidly with senior system partners, strengthen relationships across general practice, GP federations and wider primary care (pharmacy, optometry and dentistry) to ensure the PCPC becomes a respected, high performing collaborative that delivers measurable value, supports system transformation, and improves outcomes for the Kent & Medway population.

The successful applicant will have a proven track record of shaping, modelling, and embedding an organisational culture rooted in collaboration, trust, fairness and empathy, ensuring these values are consistently reflected in how the organisation operates.

An exceptional candidate will be ambitious, curious, resilient, decisive and able to create optimism around a shared future.

Key Accountabilities

Strategic Leadership

• Lead the mobilisation, legal establishment and governance of the PCPC.
• Shape and articulate a clear strategic vision for the collaborative, aligned with NHS Kent & Medway ICB priorities.
• Position the PCPC as a credible, authoritative system partner representing primary care.

Culture & Behaviours

• A proven track record of shaping, modelling, and embedding an organisational culture rooted in collaboration, trust, fairness and empathy.
• Ensure these values are consistently reflected in how the organisation operates.
• Ensure PCPC operates with the highest standards of integrity, transparency and professionalism.

Collaborative Development & Delivery

• Build strong, trusting relationships with the PCPC Board, ICB, Federations, and wider system partners.
• Act as the primary interface between the PCPC, commissioners, providers and system partners.
• Lead the development of collaborative service models, including neighbourhood development, left shift and upstream care design.
• Establish a systematic approach to identifying opportunities for collaborative working, including horizon scanning, policy review and commissioning insight (including PSR).

Operational Leadership & Governance

• Develop the PCPCs legal framework and establish an effective PMO function.
• Ensure robust governance, programme oversight and accountability across all collaborative priorities.
• Ensure the PCPC is technologically enabled, leveraging digital tools and data to support delivery.
• Secure appropriate resources to support delivery and identify efficiencies across partners.

Engagement & Influence

• Build trust rapidly across general practice and wider primary care.
• Ensure effective communication and engagement with staff, communities, carers and patients.
• Represent primary care confidently and authoritatively at system meetings.
• Liaise with regional and national Primary Care Collaboratives to share learning and strengthen collective influence.

Core Behaviours

The CEO will demonstrate:

• Strong relationship building and partnership skills.
• High political acumen and credibility with senior leaders.
• Commitment to co-production and inclusive leadership.
• Strategic thinking, innovation and the ability to challenge conventional approaches.
• Ability to synthesise complex information and make sound strategic decisions.
• Commercial awareness and value for money mindset.
• Integrity, transparency, humility and genuine commitment to improving the health outcomes for the population of Kent and Medway.

Knowledge & Skills Profile

Relationship & Engagement

• Outstanding communication and influencing skills.
• Ability to build trust rapidly across general practice and primary care.
• Organisational development proven track record.
• Strong understanding of GP/primary care (both contractual and operational).

System Leadership & Strategy

• Proven ability to operate at executive level within complex systems.
• System thinking capability, connecting interdependencies across providers and pathways.
• Ability to evaluate opportunities and risks with commercial awareness.
• Ability to synthesise large volumes of complex information.
• Strong understanding of current and evolving NHS architecture.
• Tech savvy and comfortable with digital innovation.
• Innovative mindset with ability to challenge conventional thinking.
• Ability to articulate complex issues simply and persuasively and adaptable to different audiences.

Person Specification

Qualifications

Essential

• Masters level qualification or equivalent experience
• Evidence of sustained personal and professional development
• Leadership Development

Experience

Essential

• Significant experience at CEO, Executive Director, MD or equivalent senior level.
• Senior level experience in both or either Primary Care or Community Care
• Track record of delivering significant strategic and organisational change
• Successfully managing significant budgets and resources
• Significant experience leading and developing strategy across multiple partners
• Experience providing board level leadership within regulatory environments
• Proven track record of effective negotiations
• Track record of achievement at executive or very senior level in a complex health environment
• Experience building credibility with Boards, management and clinical teams
• Proven track record of driving improvements in performance and standards of care

Desirable

• Primary Care contracting / commissioning knowledge and experience
• Leading Provider Collaboratives, Federations, Alliances or other member based organisations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent Local Medical Committee

Address

Kent & Medway Primary Care Provider Collaborative

Unit 8

Roebuck Business Park, Ashford Road

Maidstone

Kent

ME17 1AB

United Kingdom

Employer's website

https://www.kentlmc.org/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 30/09/2026

Person Specification

Qualifications and Knowledge

Essential

• HCPC Registered Biomedical Scientist
• BSc or equivalent qualification in Biomedical Science
• IBMS Specialist Diploma or equivalent experience
• MSc or equivalent experience and specialist knowledge in a broad range of areas within the discipline
• In-depth knowledge of external quality assurance schemes and quality control procedures
• In-depth knowledge of complex instrumentation / laboratory techniques
• Knowledge of the importance of data integrity and confidentiality
• Knowledge of audit procedures
• Evidence of ongoing CPD

Desirable

• Management / supervisory qualification
• Higher Specialist Diploma
• Training qualification
• Knowledge of ISO standards and requirements

Experience

Essential

• Post registration clinical and technical experience at Specialist Biomedical Scientist level
• Experience of basic office IT packages for example spreadsheets, text documents
• Experience and knowledge of meeting ISO15189:2022 requirements

Desirable

• Experience of protocol or procedure development
• Experience of a wide variety of analysers/techniques
• Experience in incident investigation and root cause analysis

Other

Essential

• Ability to travel between sites in a timely manner
• Flexible approach to needs of the service

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA312AF

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Groves Health is a successful and trusted provider of NHS services across England. Over the past five years, we have grown from a single practice in New Malden to a team of more than 100 people, providing high-quality care to patients and communities across our four sites in New Malden, Richmond, Wimbledon and Hinchley Wood.

As Groves Health continues to grow and expand the services we provide, we are looking for an enthusiastic and reliable Receptionist & Administrator to join our team at Groves Vineyard Surgery in Wimbledon.

We are looking for someone who enjoys working with people, is well organised and can manage a varied workload in a busy environment. Previous experience in a GP practice, healthcare or administrative setting would be beneficial, but we are also keen to hear from candidates with transferable skills and a strong commitment to providing excellent customer service.

Our Reception teams play a vital role in the day-to-day running of our practices. As one of the first points of contact for patients, you will help ensure that patients receive a friendly, professional and efficient service.

This is a varied role, providing the opportunity to develop your knowledge and experience across different areas of reception and administration within a busy GP surgery.

Your duties will include, but are not limited to:

• Booking and managing telephone appointments for patients.
• Managing the practice email inbox and responding to patient requests.
• Responding to patient queries through the practice website and online services.
• Welcoming patients to the practice and dealing with their queries in a professional and helpful manner.
• Contacting patients on behalf of GPs and other members of the clinical team to arrange appointments or relay information.
• Receiving, sorting, scanning and distributing incoming post and correspondence.
• Registering new patients and ensuring their information is accurately recorded.
• Liaising with external organisations, including pharmacies, care homes and other healthcare services, where appropriate to support patient care.
• Using practice and administrative systems, including EMIS, Docman and Microsoft Office. Full training will be provided where required.
• Supporting colleagues with general administrative duties and contributing to the smooth running of the practice.
• Assisting with the opening and closing of the practice when required.

We are looking for someone who:

• Has excellent communication and interpersonal skills.
• Is friendly, approachable and professional.
• Has a strong commitment to providing excellent patient service.
• Is organised and able to prioritise competing demands.
• Can remain calm and professional when working in a busy environment.
• Has good attention to detail and is confident using computer systems.
• Is able to work effectively both independently and as part of a team.
• Is adaptable and willing to learn new systems and processes.
• Understands the importance of confidentiality and handling patient information appropriately.
• Previous experience within a GP practice, NHS or healthcare environment would be advantageous, but is not essential.

This is an excellent opportunity to join a growing organisation where you will be part of a supportive team and have the opportunity to develop your skills and experience within primary care.

If you are enthusiastic, organised and passionate about providing a high-quality service to patients, we would love to hear from you.

Person Specification

Experience

Essential

• The candidate we are looking for:-
• Confident and personable individual with the skill set to liaise with a diverse range of patients and colleagues,
• Good written and verbal skills,
• Ability to work as part of a team,
• Ability to work within a busy environment with varying business need,
• Skilled in workload management,
• Excellent customer service skills with the patience to listen and find resolution and
• Conscientious of the work we do and the community we serve

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Groves Medical Group

Address

Vineyard Hill Road Surgery

67 Vineyard Hill Road

Wimbledon

London

SW19 7JL

United Kingdom

Employer's website

https://www.thegrovesnhs.org/ (Opens in a new tab)