Job description

Job responsibilities

Main Responsibilities:

Reception Duties - Overview

To take personal responsibility for ensuring that you are aware of the staff rota including doctors/nurses.

To keep up to date with changes by examining Tasks and Notifications

Ensure the efficiency of the appointment system and monitor flow of patients into consulting rooms and treatment rooms.

Ensure that patients without appointments but who need urgent consultation are seen in a logical and non-disruptive manner.

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring procedures are completed.

Advise patients of relevant charges for private services, accept payment and issue receipt (if required) for the same. Maintain petty cash records.

Respond to all queries and requests for assistance from patients and any other visitors.

Enter requests for home visits onto the visit screen according to practice procedures. Refer to the duty Doctor if necessary.

Assist with processing repeat prescription requests when required.

Check all sample bottles contain patient names and envelopes are sealed.

Action requests for ambulance transportation.

Ensure reception and waiting areas are kept neat and tidy.

Management of appointment system

Be able to demonstrate the ability to use the practice computer appointments system in the following way:

Ensure total familiarity with the appointment system.

Always offer the next available appointment with the preferred Doctor or the next available appointment.

Monitor effectiveness of the system and report any problems.

Making routine appointments with doctors, nurses and clinicians.

Be aware of the various range of services the practice provides and have the ability to make the appropriate appointment.

Cancelling appointments.

Checking patients in on arrival at the surgery.

Ensuring the doctors/nurses aware of patients with special needs e.g. deaf or blind

Being able to direct patients to the appropriate health care professional for telephone triage and log the patients request onto the computer appointment system recording information as per practice protocol.

For all appointment requests ensure that patients records are made available to the appropriate health care professional if necessary.

Dealing with Requests for Home Visits

To be able to demonstrate how home visits are dealt with:

Accurately record request for home visit onto the computer system as per practice policy.

Extracting patients notes from the filing system with a home visit computer print out.

Bringing any emergencies to the attention of the doctor as per practice protocol.

In the event of request for a late visit be aware of the doctor on call and notify appropriately.

Deal with Patient Requests for Registration as per Practice Protocol

Demonstrate the ability to ensure that:

Practice arrangements and formal requirements are explained to patients requesting registration.

They are given an invitation for a new registration check.

They are given a practice leaflet.

Preparation of consulting rooms

• Check that the full range of forms are available including Fit to work notes and prescriptions.

Operation of telephone system

Demonstrate the ability to:

• Ensure confidentiality is maintained whilst receiving and making telephone calls e.g. by demonstrating the ability of putting the caller on hold

• Receive and make calls as required in a quiet, courteous and efficient manner and try and offer help to patients at all times.
• Divert calls and take accurate messages for the most appropriate member of the practice.
• Ensure that the system is operational at the start of each day and switched over to the night service at the end of each day

Message Taking and Liaison

Demonstrate the ability to:

Liaise with secondary care services and the CCG to take messages and pass them on the relevant person concerned as per practice protocol.

Receive and respond to routine and non-routine requests for assistance from patients, carers and others.

Advise patients of relevant charges for private services, accept payment and issue receipts for the same.

Repeat prescriptions

• To understand the repeat prescription system in order to resolve any queries

• Prepare repeat prescriptions for signing by the doctor
• Check for correct name and address and doctor signature before handing to patient.

Management of medical records

• Ensure that the tracer card is dated and noted when a file is retrieved.
• Ensure that records are available for doctors in instances of an urgent consultation.
• Retrieve and re-file records as required, ensuring that strict alphabetical order is adhered to.
• Ensure correspondence, reports, results etc are passed to the appropriate doctor or prepared for scanning

Ensure that records are kept neat and tidy and in good repair with all the necessary information recorded correctly on the outer cover.

That new patient records received from PCSE are neat and in chronological order.

Be aware of the importance of maintaining accurate medical records in terms of effective patient care and to fulfil legal requirements.

Administrative duties

Open and distribute incoming mail. Questionnaires and forms that require completion should be placed in the appropriate doctors box. Other clinical correspondence should be placed in the clinician not seen tray for scanning.

• Know how to use the practice systems to receive and transmit information electronically including email and text messages.

• Responsible for ensuring appropriate claims are passed to the appropriate person
• Photocopying as required

Processing and sending letters to patients by looking at the recall reports.

• Scanning/coding
• Relief Secretary as required

Ensure path lab results are received via the link and posted to appropriate clinician

Deal with annotations from the clinicians regarding the path lab results and ensure that patients are notified where appropriate by email or telephone. Once the patient is informed mark the result as appropriate.

Administer the photocopying of patients medical records at the request of Solicitors under the Access to Medical Records Act and or Consultants at their request

Computer System

Know how the practice computer is used on a day to day basis by receptionists to input, locate and retrieve data including:

Retrieve patient details by name, DOB, address or NHS number.

Being able to change patient registration details.

Recording of contacts with patient either by telephone or letter as per practice protocol.

Recording of ambulance requests.

Be familiar with and understand the relevant elements of the computer clinical systems e.g. reminders, summary screen, clinical notes, repeat prescriptions and test results.

To process referrals on the Choose and Book software providing appropriate information to the patient.

Ensure that all relevant information is accurately entered onto the computer system in accordance with all practice procedures.

Ensure strict adherence to all computer security procedures.

Special Duties

• Act as a chaperone when required

Any other delegated duties considered appropriate to the post.

Special requirements of the post

• Excellent communication skills
• An ability to use own judgment, initiative and common sense in response to patient requests.
• An understanding, acceptance and adherence to the need for strict confidentiality and compliance to The Data Protection Act
• Keyboard skills and computer literacy
• The ability to work as a team member or to work alone from time to time.

TRAINING REQUIREMENTS:

Knowledge of Patient Confidentiality

New Receptionist Course

Basic Medical Terminology

Basic Read Code

CPR Update

Participate in practice in house training using the Blue Stream Academy Software

Confidentiality

a) Non-Disclosure: Subject to the necessary sharing of information with other health professions, you are required to preserve the confidentiality of patients. You are required to adhere to your professional code of conduct in relation to patient confidentiality. This is in conjunction with Practices Confidentiality Policy. A breach of this Policy may be grounds for your dismissal. This duty to maintain confidentiality applies both during and after your employment with us. A breach of confidentiality while you are employed with us may lead to disciplinary action being taken against you. After termination of employment a breach of confidentiality by you will render you liable to legal action. This does not affect your statutory rights under the Public Interest Disclosure Act 1998.

b) Papers and documents: You must return to us all documents, forms, papers and other records, relating to your employment with us, together with all tapes, discs, keys and computers, immediately on the termination of your employment and you must sign an undertaking that all such property has been returned.

Person Specification

Qualifications

Essential

• Evidence of good GCSE qualifications
• Keyboard skills

Desirable

• Educated to AMSPAR level/Customer Care qualification.
• ECDL qualification.
• A levels

Experience

Essential

• Reception/clerical experience with a Primary Care Setting or similar.
• Telephone skills

Disposition/Attitude/Physical

Essential

• Good general health.
• Clean and tidy appearance.
• Clear speech.
• Ability to work alone or as part of a team.
• Self-motivated.
• Ability to cope with stress and pressure from patients and doctors.
• Friendly & Outgoing.
• Patient orientated.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Mirza & Partners

Address

Pikes Lane Centre

Deane Road

Bolton

BL3 5HP

United Kingdom

Employer's website

https://www.drmirzaandpartners.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are currently looking for an experienced,enthusiastic, flexible and reliable person to join our friendly team.

Working 16 hours a week, within the Practice opening times of 08.30-18.00

Salary - £37,000 to £40,000 pro-rata depending on experience

Job responsibilities

Primary:

• Able to document contemporaneous Consultations according to NMC guidelines using EMIS clinical system

• Maintain accurate clinical records in conjunction with legislation

• Ensures awareness of statutory and local clinical protection procedures, including systems of referral.

• Provide routine nursing care to patients as required in accordance with clinical based evidence

• Perform venepuncture according to local guidelines

• Request pathology services as necessary

• Process pathology results if required

• Provide a holistic approach to wound management and implement wound care in line with current evidence based guidelines and local wound protocol

• Suture removal

• Perform ECGs

• Ability to obtain and document informed consent (either verbal or written)

• Ensure infection control guidelines are maintained

• Confidentially of information gained at work must be always preserved

• Ensure read codes and templates are used effectively

• Identify, manage, and support patients at risk of developing long-term conditions, preventing adverse effects on the patients health

• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required

• Maintain chronic disease registers

• Offer advice about childhood and adult vaccinations and ensure vaccines are administered under patient group directions

• Provide vaccination and travel medicine services

• Prioritise health issues and intervene appropriately

• Support the clinical team with all safeguarding matters, in accordance with local and national policies

• Deliver opportunistic health promotion where appropriate

• Perform a holistic assessment of patients attending for cervical cytology smear tests (if carrying out this service)

• Recognise, assess, and refer patients presenting with mental health needs

• Aware of identification and reporting procedures related to professional standards

• Able to recognise and manage anaphylaxis according to current UK guidelines

• Able to perform Cardio-pulmonary resuscitation according to current UK guidelines

Secondary:

• Develop, implement, and embed health promotion and well-being programmes

• Implement and evaluate individual treatment plans for chronic disease patients

• Assist GPs with minor surgery when required

• Chaperone patients where necessary

• Support the team in dealing with clinical emergencies

• Liaise with external services / agencies to ensure the patient is supported appropriately

• Monitor and ensure the safe storage, rotation, and disposal of medicines

• Support junior members of the nursing team, providing guidance when necessary

• Participate in local initiatives to enhance service delivery and patient care

• Support and participate in shared learning within the practice

• Continually review clinical practices, responding to national policies and initiatives where appropriate

• Participate in the review of learning events

Person Specification

Qualifications

Essential

• RGN with current PIN number
• To work in accordance with NMC code of conduct
• Membership of professional body e.g. RCN/MDU
• Vaccinations/Immunisations training

Desirable

• Appropriate training/experience in chronic disease management and other training as identified by their manager; evidence of updates required.

Experience

Essential

• Experience of dealing with patients and the public
• Experience working within Primary Care

Desirable

• Experience of EMIS clinical system

Additional Criteria

Essential

• Previous nursing skills in primary care: ECGs, phlebotomy, wound care, adult and child immunisations, etc.
• Excellent communication skills
• Cervical screening
• Knowledge and experience with chronic disease management
• Compression dressings

Desirable

• Knowledge of current issues affecting the NHS, particularly in Primary Care
• Desire to gain further nursing skills / qualifications
• Travel vaccinations
• Contraceptive reviews

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

St. Julians Medical Centre

13A Stafford Road

NEWPORT

Gwent

NP19 7DQ

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties

• Undertake face-to-face, telephone, and online consultations for patients presenting with a wide range of medical conditions.
• Assess, diagnose, and manage acute and chronic illnesses.
• Prescribe medications appropriately and safely in accordance with national and local guidelines.
• Provide health promotion, preventative care, and lifestyle advice.
• Manage patients with long-term conditions and complex healthcare needs.
• Arrange appropriate investigations and interpret results.
• Make referrals to secondary care and community services as required.
• Provide home visits where clinically necessary.
• Maintain accurate, timely, and comprehensive clinical records.

• Process clinical correspondence, pathology results, and hospital letters.
• Complete referrals, reports, fit notes, insurance forms, and other relevant documentation.
• Ensure clinical coding is accurate and up to date.
• Contribute to achieving Quality and Outcomes Framework (QOF) targets and other contractual requirements.

• Work in accordance with GMC Good Medical Practice guidance.
• Participate in annual appraisal, revalidation, and continuing professional development activities.
• Maintain GMC registration and professional indemnity requirements.
• Participate in practice meetings and educational sessions.
• Engage in clinical audit and quality improvement activities.

• Work collaboratively with GPs, nursing staff, administrative colleagues, and wider multidisciplinary teams.
• Support a culture of learning, respect, and continuous improvement.
• Contribute positively to the day-to-day functioning and development of the practice.

• Fully qualified General Practitioner with entry on the GMC GP Register.
• Licence to practise with the General Medical Council.
• Excellent clinical and communication skills.
• Commitment to delivering high-quality patient care.
• Ability to work effectively within a multidisciplinary team.
• Understanding of clinical governance and quality improvement.

• Experience working within UK General Practice.
• Interest in service development or quality improvement.

• A friendly, welcoming, and supportive team environment.
• A practice population of approximately 5,000 patients, allowing continuity of care and strong patient relationships.
• Supportive GP Partner and management team.
• Opportunities for professional development and continuing education.
• Regular practice and clinical meetings.
• NHS Pension Scheme.
• Annual leave and study leave in accordance with NHS terms and conditions.
• A strong commitment to staff wellbeing and work-life balance.

We are committed to promoting equality, diversity, and inclusion and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Person Specification

Qualifications

Essential

• Qualified GP MRCGP Vocational Training Certificate or equivalent JCPTGP General Practitioner (Certificate of Completion of Training CCT)
• Full GMC registration
• National Performers List registration (England)
• Independent prescriber
• Appropriate defence indemnity (MPS/MDU)
• Evidence of current validation
• Evidence of last appraisal
• Eligibility to practice in the UK independently

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• Experience of medicines management
• Experience of ICB initiatives
• General understanding of the primary care contact
• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Basildon Road Surgery

Address

111 Basildon Road

Abbey Wood

London

SE2 0ER

United Kingdom

Employer's website

https://www.basildonroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside a team of pharmacists in general practice.

The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.

The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice(s).

The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.

The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.

Person Specification

Qualifications

Essential

• Masters degree in pharmacy (MPharm) (or equivalent)
• Specialist knowledge acquired through post-graduate diploma level or equivalent training/experience
• Independent prescriber or working towards/intent of gaining independent prescribing qualifications

Experience

Essential

• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
• An appreciation of the nature of GPs and general practices
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
• Excellent interpersonal, influencing and negotiating skills
• Excellent written and verbal communication skills
• Demonstrate the ability to communication complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
• Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
• Good IT skills
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate
• Able to work under pressure and to meet deadlines
• Produce timely and informative reports
• Gain acceptance for recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course of action where there may be significant barriers
• Work effectively idependently and as a team member
• Demonstrates accountability for delivering professional expertise and direct service provision

Desirable

• Minimum of 2 years post qualification experience

Other

Essential

• Self-Motivation
• Adaptive
• In date CRB
• Safeguarding audit and children level three
• Information Governance toolkit completion
• Immunisations Status
• Basic life support training
• Mandatory registration with General Pharmaceutical Council

Desirable

• Full Driving Licence
• Membership of the Royal Pharmaceutical Society
• A member of or working towards Faculty membership of the Royal Pharmaceutical Society

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bolton Community Practice C.I.C

Address

Waters Meeting Health Centre

Waters Meeting Road

Bolton

BL1 8TT

United Kingdom

Employer's website

http://www.boltoncommunitypractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post will encompass a combination of screening and symptomatic breast sessions within the breast unit which is a co-located service on the St George's site.

The majority of sessions will be within the Rose Centre at St Georges Hospital which hosts the symptomatic breast service and the SW London breast screening service. The successful applicant will join a very friendly cohesive and supportive team of 9 radiologists and 4 Consultant Practitioners who undertake screening, symptomatic breast imaging and general radiology. SWL Breast Screening covers a large geographic region in SW London, screening up to 52,000 clients per year at the Rose Centre and 5 permanent satellite units. Assessment is undertaken at the Rose Centre. The symptomatic and screening services diagnose approximately 700 cancers per year. The main Radiology Department at St Georges provides a comprehensive diagnostic radiology service, including CT, ultrasound and MRI. It is expected that applicants will have the Fellowship of the Royal College of Radiologists and a CCT in Radiology or equivalent training and experience. It is expected that the applicant has subspecialty training in all aspects of Breast Imaging.

About the Rose Centre

The Rose Centre hosts 9 permanent Consultant Radiologists and 4 consultant Practitioners in breast Imaging who undertake both screening and symptomatic breast imaging. The Radiography staff is led by a Superintendent and two Deputy Superintendents. The screening service is based at the Rose Centre and 6 satellite sites in the SWL catchment region. The service has 5 Consultant Surgeons who also have oncoplastic training and dedicated Plastics services are also available. The service is supported by Surgical Advanced Nurse Practitioners and Physicians Assistants.

St George's National Breast Education Centre

The Rose Centre hosts a Training Centre which is nationally and internationally reputed and runs radiographic and radiological courses in breast imaging, offering training attachments for registrars and Consultants in many aspects of breast imaging.

Person Specification

Person specification

Essential

• Full registration with GMC
• CCT in radiology (or within 6 months at time of interview)
• Medical Degree
• Sub Speciality training in Breast Imaging

Experience

Essential

• Reporting all aspects of breast imaging, mammograms, breast ultrasound.
• Ability to take full and independent clinical responsibility and undertake all practical breast interventions under ultrasound and stereotactic guidance.
• A wide of experience in general imaging

Desirable

• Experience of teaching undergraduates, postgraduates and trainee specialists
• Experience in the use of tomosynthesis in breast imaging and breast MRI

Other

Essential

• Ability to work with colleagues as part of a team
• Effective communication skills
• Commitment to CPD and teaching
• Enthusiasm
• An awareness of own strengths and weaknesses
• Approachability

Desirable

• Active interest in research, audit, clinical governance and teaching

Knowledge

Essential

• Knowledge of legislation relating to radiology e.g. IR(ME)R 2000
• Understand the principles of Clinical Governance
• Understanding of current breast diagnostic practice
• Management of benign and malignant breast disease in the context of screening and symptomatic breast imaging

Skills

Essential

• Breast Interventional procedures including ultrasound, stereotactic and vacuum procedures.
• Training and experience in all aspects of breast intervention and pre-operative localisation.
• Able to evaluate own radiological practice

Desirable

• Computer, PACS and VR software literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

The Rose Centre

Perimeter Road, St George's Hospital

Tooting, London

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a psychiatrist you will provide excellent clinical care, assessment and treatment to patients on the case load in HMP . You will actively participate in the strategic direction of the mental health service, lead the senior mental health clinicians on service developments and provide clinical supervision. You will work within the multi-disciplinary team to review referrals, determine appropriate treatment plans, conduct risk assessments, and engage in multi professional complex case reviews.

You will also;

Provide expert clinical advice and outstanding evidence based care, listening and acting on patient feedback so that care is personalised and informed by what matters to them. You will also provide supervision of the day to day delivery of mental health therapies and lead on development of clinical practice and the implementation of the mental health pathway.

Deliver non-judgemental care by leading the team to deliver care that is safe, high quality, patient centred whilst meeting CQC requirements following our policies, procedures and always considering safeguarding.

Inspire excellence in your colleagues by pro-actively leading and motivating the team recognising that our workforce is our most valuable asset. You will provide professional leadership to ensure we provide a service that people can trust, feel safe within and feel proud of.

Promote best practice, clinical supervision, evidence based care and continuous quality improvement embedding a culture of reflection and shared learning.

Share knowledge, skills and expertise to ensure safe care and support your clinical and non-clinical colleagues to do a great job

Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Additional Criteria

Essential

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Desirable

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

2 Gloucester Terrace

Stanningley Rd

Leeds

West Yorkshire

LS12 2TJ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

This is a senior leadership role responsible for driving operational excellence across Channel Health Alliance.

The post holder will be managerially accountable to the Company Chairmen being responsible for providing operational and strategic leadership to ensure that the services provide high-quality patient care and achieves performance objectives and CQC Compliance.

This role is pivotal in ensuring Channel Health Alliances business governance, HR processes, IT infrastructure and service delivery models are robust, scalable, and aligned with best practices.

You will be the key driver in ensuring operational and business functions run safely and seamlessly, optimizing efficiency while maintaining high patient care standards, staff engagement and satisfaction.

Working as part of the companys senior team the Head of Operations will:

Act as a trusted advisor to the Directors and Board ensuring effective decision making across all services.

Provide visionary leadership to the service leads and wider business support teams empowering teams to deliver operational excellence.

Be accountable for the performance of the services, including accountability for the delivery of high-quality patient care, clinical governance, patient safety, health and safety, clinical quality, human resource management and the delivery of performance and financial targets.

Support the Directors and Board in driving business planning, governance and financial sustainability, ensuring CHA remains resilient in the evolving NHS landscape.

Identify and implement any business growth opportunities including optimizing NHS and non-NHS revenue streams.

Have joint responsibility with the other members of the senior team for driving forward the Companys strategic objectives and service direction.

Work closely with the Company Directors to shape and implement the corporate objectives of the Company.

Support the senior team to align the services closely with Companys overall strategic priorities including the delivery of high-quality clinical care.

Ensure that the necessary corporate governance arrangements are in place across the services in line with requirements.

Ensure regulatory compliance including CQC standards, patient safety protocols and GDPR requirements.

Please see our complete Job Description for more details.

Person Specification

Qualifications

Essential

• First degree or equivalent
• Post graduate study to masters level
• Registered clinical professional relevant to role
• Evidence of CPD

Desirable

• Strategic Leadership or management qualification

Working with Others

Essential

• Well-developed leadership, engagement and influencing skills; the ability to enthuse, motivate and involve individuals and teams
• Ability to network and collaborate constructively with internal and external. partners to deliver and improve services.
• Able to lead by example and challenge constructively and effectively.

Desirable

• Experience of complex HR challenges
• Experience of negotiation and influencing across stakeholder groups

Experience

Essential

• Extensive knowledge of the NHS environment
• Proven senior leadership experience in business management and healthcare operations
• Excellent influencing skills.
• Experience managing complex teams, leading change and embedding best practice.
• Strong background in business governance, HR processes, transformation and service redesign.
• Demonstrable success in delivering changes.
• Track record of financial management skills
• Excellent IT skills
• Excellent inter-personal and communications skills, with a track record in writing complex business cases and policies;
• Experience of managing and deciding on employment issues

Desirable

• Experience working with ICBs, GPs, Federations or other healthcare providers
• Experience in preparing bids, contracts and tendering process
• Experience in high level Quality improvement initiatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Channel Health Alliance

Address

Victoria House

1 Maison Dieu Road

Dover

Kent

CT16 1RW

United Kingdom

Employer's website

https://channelhealthalliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Daily review of Endocrine In-patient,Attendance and participation at Out-patient diabetes and Endocrine clinics

• Receive and discuss Endocrine referrals from In-patients admitted under General Paediatrics and sub-specialty teams and DG external Hospitals in the region Supervise and collate results on in-patient dynamic function tests (Day Ward)
• Present cases at monthly pituitary MDT and weekly Endocrine Team meetings Participate in the General Paediatric on-call rota
• Assistance in conjunction with Consultants and more junior trainees with the teaching of undergraduates and Nurses as appropriate

Objective

• Recognition and management of common Endocrine conditions
• Development of confidence in the In-patient and Out-patient management of Endocrine disorders and Type 1 diabetes
• Development of confidence in the management of obesity
• Risk and governance
• Quality improvement
• Development of communication skills with children and young people and their families
• Effective leadership to all staff engaged in the specialty.
• Sustaining and developing teaching and research in conjunction with Kings College London / KHP.
• Undertaking all work in accordance with the Trusts procedures and operating policies.
• Conducting clinical practice in accordance with contractual requirements and within the parameters of the Trusts service plans.
• Maintaining the confidence of business plans and development strategies formulated for the specialty, the Care Group or the Trust.

Person Specification

1.Qualifications

Essential

• MBBS or equivalent medical APLS or equivalent Level 3 safeguarding Certification MRCPCH (or equivalent). Full registration with GMC/GDC with License to Practice.

Desirable

• Other higher degree or diploma (e.g., MD, PhD).

Training and Experience

Essential

• Experience in management of acute paediatric medical conditions, with at least 2 years post-foundation training

Administration/Management and Leadership

Essential

• Experience in day to day organisation of Paediatric services in a busy Teaching Hospital Able to demonstrate leadership capability within multi-disciplinary teams.

Desirable

• Familiar with current structure of Health Service and conversant with recent initiatives and changes. Management course and / or qualification.

Research

Essential

• Must be able to demonstrate ability to lead change. Experience of conducting or supporting clinical research

Desirable

• Relevant research experience in one or more aspects of Paediatric Endocrinology, Diabetes or related fields. Publication of relevant review articles or case reports.

Teaching

Essential

• Experience of undergraduate and post-graduate teaching and exam preparation.

Desirable

• Teaching skills course / qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital NHS Foundation Trust

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will provide supervised psychological assessment, intervention and support as part of a multidisciplinary team, working within their level of competence and under the direction of qualified psychologists.

Key responsibilities include:

• Clinical support: Conducts protocol-based assessments, gathers information, assists with psychological formulations, scoring and interpretation of assessments, and delivers supervised psychological interventions such as CBT.
• Patient communication and care: Handles complex and sensitive clinical information, contributes to care planning and maintains high standards of clinical documentation and reporting.
• MDT working: Works collaboratively with psychologists and other professionals, attends MDT meetings and contributes psychological information to support patient care.
• Teaching and consultation: Assists qualified psychologists with staff training, workshops and presentations, and provides psychologically informed advice to other MDT members under supervision.
• Service development: Supports service improvement projects, attends relevant meetings, assists with coordination of volunteers and manages allocated psychological resources and equipment.
• Research and audit: Undertakes literature reviews, collects and analyses research data, supports audit and research projects, and contributes to evidence-based practice using statistical and IT software.
• IT and administration: Uses a range of IT systems for clinical records, data analysis, reports, presentations, psychometric testing and communication, alongside general administrative duties.
• Professional development: Works in accordance with BPS, HCPC and Trust requirements, receives regular clinical supervision, participates in appraisal and CPD, and maintains professional competence.
• Other duties: Prepares clinical and educational materials and undertakes other duties appropriate to the grade as required.

The role is a broad Assistant Psychologist position combining supervised clinical work, psychological assessment and intervention, MDT support, teaching, research/audit, service development, administration and ongoing professional development.

Person Specification

Qualifications

Essential

• An upper second class honours degree or higher in psychology

Desirable

• Further post graduate training in relevant areas of professional psychology, mental health practice and/or research design and analysis

Experience

Essential

• Experience of work with people with mental health problems or disabilities, or other relevant problems or disabilities (e.g. learning disabilities, organic impairment).

Desirable

• Paid work in a setting providing direct care.
• Experience of working in inpatient setting.
• Experience of working with people with serious mental illness and/or physical illness
• Experience of working in a multidisciplinary team.

Knowledge

Essential

• High level of interpersonal and communication skills (written and verbal) including an ability to work and effectively communicate complex or sensitive information in highly emotive and emotionally charged settings involving conflict and significant personal distress.
• An understanding of statistical analysis commensurate with an honour's degree in psychology

Desirable

• Experience using computers and associated software for purposes of data analysis and reporting, including databases and statistical programmes such as SPSS.
• An ability to write articulate and comprehensible reports, letters and other correspondence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke on Trent

ST4 6TH

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

Blood collection with skill and precision, following best practices to minimise discomfort and risk for patients.

Prepare and label blood samples according to established protocols.

Utilise appropriate techniques and equipment for sample collection.

Greet and prepare patients for blood collection, explaining the procedure to alleviate anxiety and ensure informed consent.

Provide compassionate and reassuring care to patients, particularly those who may be nervous or apprehensive about the procedure.

Handle any patient concerns or queries regarding the blood draw process professionally.

Ensure proper handling, storage, and transportation of blood samples to maintain their integrity for accurate test results.

Follow protocols for sample labelling and documentation to prevent errors and ensure traceability.

Adhere to infection control guidelines.

Follow health and safety protocols

Maintain accurate records including patient information, sample details, and any adverse events.

Perform and document urinalysis using dipsticks.

Prepare, label and document samples to be sent to the laboratory in accordance with practice policy.

Document and report any issues or complications encountered.

Ensure that phlebotomy equipment and supplies are stocked, maintained, and in good working order.

Person Specification

Qualifications

Essential

• Completion of a phlebotomy training program or certification course is required.

Experience

Essential

• Previous experience as a phlebotomist or in a similar role is preferred. Experience in a general practice or clinical setting is advantageous.

Skills

Essential

• Proficiency in venipuncture and capillary blood collection techniques.
• Knowledge of infection control and health & safety procedures.
• Strong interpersonal skills with the ability to communicate effectively with patients and healthcare staff.
• Attention to detail and accuracy in sample handling and documentation.
• Ability to remain calm and professional in a busy clinical environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Living Well Partnership

Address

Weston Lane Surgery

Weston Lane

Southampton

Hampshire

SO19 9GH

United Kingdom

Employer's website

https://www.livingwellpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Inpatients are admitted under the care of the physicians, either on ward 42 in Darlington Memorial Hospital (where there is generally a mix of haematology, oncology, specialty and general medical patients) or other medical wards. Inpatient management of haematological aspects of patient care is undertaken by the haematologists in a joint liaison role with the physicians.

The bulk of the haematology caseload is outpatient and day cases; there are regular busy clinical sessions for these cases in each of Darlington, Bishop Auckland, Durham and Shotley Bridge Hospitals. Each day unit provides facilities for bone marrow biopsy, intravenous chemotherapy, venesections etc. Chemotherapy trained nurses assist on the day units at all sites. The day units facilities are shared with visiting oncologists.

The Trust works in partnership with the Northern Cancer Alliance and delivers level 2a care.Level 2b care upwards (approximately 15 cases per year) is delivered by the neighbouring trusts (South Tees and Newcastle Hospitals). Level 3 and 4 care is provided at the Freeman Hospital in Newcastle. The clinical team attend the weekly lymphoma and leukaemia/myeloma MDTs at Freeman Hospital in Newcastle (either in person or via Teams).

We use the chemocare chemotherapy prescribing system in line with most other haematology services in the region.

Paediatric haematology and haemophilia services are organised on a regional basis via RVI Newcastle, but there are instances where the post holder will be involved e.g. new cases.

The anticoagulant service is managed by nurse-led clinics via near patient testing. These clinics are held in 4 sites (UHND, DMH, Richardson Hospital and BAH). The clinic nurses also carry out face to face consultations in various GP practices across county Durham. We also have almost 500 patients who self-test; they submit their results and receive dosing instructions using a digital solution (either via telephone or e mailing system).

This clinical care group contains the pathology specialties haematology and blood transfusion, microbiology, cellular pathology, biochemistry and immunology.The consultant haematologists provide liaison and advisory services for the other clinical services within the Trust and Primary Care, including non-haematological bone marrow examinations, outpatient transfusion and support for antenatal services.

CDDFT have a lead for haemostasis and thrombosis and for Blood Transfusion and is supported by a full time Transfusion Practitioner and two Associate Transfusion Practitioners. All new diagnoses of malignant haematology conditions are reviewed through NEHODS (North East Haemato-oncology Diagnostic Service) where bone marrow biopsies and material for cell markers and molecular biology studies are sent. This links in with the weekly MDT .

Person Specification

Special Requirements

Essential

• ALS Interest in promoting and/or performing research in the Trust

Special Skills & Knowledge

Essential

• Excellent communication skills.
• Ability to work in a team with medical and nursing colleagues, managers, biomedical scientists and patients.
• Broad range of IT skills.
• An understanding of clinical governance .
• Evidence of participation in audit.
• Good knowledge of and ability to use spoken and written English.
• Experience of participation in undergraduate and postgraduate teaching

Desirable

• Management and administrative experience.
• Evidence of having implemented change.
• Evidence of having changed practice as a result of audit.
• Evidence of attending courses to develop teaching skills

Experience

Essential

• Evidence of thorough and broad training and experience in haematology.
• Ability to take independent responsibility for the clinical care of patients.
• Ability to offer an expert clinical opinion within the specialty.

Desirable

• Specialist interest that will complement the current service.
• Experience of participation in research and clinical studies.

Statutory Registration

Essential

• GMC registration
• Holder of certificate of Completion of Specialist Training in Haematology, or within 6 months of award.

Qualifications

Essential

• Full registration with the General Medical Council.
• Membership of the Royal College of Physicians or equivalent.
• Membership of the Royal College of Pathologists or equivalent.
• MBBS or other recognised equivalent medical degree.
• Holder of certificate of Completion of Specialist Training in Haematology, or within 6 months of award.

Desirable

• MRCP part 1

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To lead and develop OPSSDEC to meet the needs of the service promoting an SDEC first approach for all referrals to the acute take.

To lead and manage the development and provision of a high-quality nursing service and environment for patients in our SDEC service.

To provide specialist nursing knowledge, expertise and advice, facilitating the provision of evidence-based patient-centered care pathways

To ensure that resources are efficiently and effectively managed to deliver a high-quality service - To ensure the day-to-day smooth running of SDEC working closely with the OPAU Co-Ordinator.

To work closely with OPS Consultants, ACPs, Matrons, and directorate managers to provide a high quality and cost-effective patient focused service

To establish a balance between clinical and managerial demands to maintain clinical credibility.

Person Specification

Qualifications

Essential

• Registration on Part 1, or 12 of NMC Register (RGN/RN Adult) or equivalent
• Teaching Qualification, SLIP/Mentorship
• 1st level degree

Desirable

• Deteriorating Adults Course
• HAPE or Equivalent
• ALS
• Leadership and Management qualification
• Qualification in the specialty

Experience

Essential

• Demonstrable post-registration experience, band 6 experience expertise in acute setting
• Working in partnership with all levels of staff
• Recent experience in specialty and knowledge of Front door Working
• Teaching Practice and developing staff
• Experience in leading and managing a team
• Experience in managing change
• Experience in service and practice development
• Experience in recruiting and selecting staff

Knowledge

Essential

• Understand the importance of timely flow promoting an SDEC first approach
• Has knowledge of Acute Medicine protocols
• Understand the roles of the Emergency department co-ordinator & the Clinical Site Team
• Able to competently manage the phone hub, ensuring patients are streamed to the correct pathway
• Have an in-depth knowledge of SDEC pathways and other available appropriate pathways for patients.

Desirable

• Have knowledge of protocols regarding mental health patients, transport, safeguarding etc

Technicsal Skills

Essential

• Proven leadership ability
• Able to deal with demands of rapidly developing and changing service, problem solving and prioritising abilities. Clinical reasoning, problem solving and decision make skills at an advance level
• Ability to work in a busy environment and cope when the service is under pressure.
• A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority, responsibility and accountability.
• Extended role skills, examples as appropriate to role e.g. IV drug administration, cannulation and phlebotomy, wound Care, ECG and ABG
• Able to conduct an RCA
• Ability to motivate and lead a team
• Commitment to personal and professional development and development of others
• Computer literacy particularly working with: spread sheets/ Health roster/ Electronic Clinical Diary/
• Planning and prioritisation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

• Assessment and diagnosis
  • Undertake comprehensive, holistic assessments of patients presenting with gender dysphoria, including medical, psychological, and social factors.
  • Apply recognised diagnostic frameworks and ensure assessments are conducted in a sensitive, inclusive, and non-judgemental manner.
  • Contribute to second opinions and complex case reviews where required.
• Treatment planning and ongoing care
  • Develop, implement, and regularly review individualised care plans in collaboration with patients, ensuring shared decision-making throughout.
  • Monitor patient progress, treatment outcomes, and wellbeing, adapting management plans in response to changing clinical needs.
  • Provide continuity of care across assessment, treatment, and follow-up stages.
• Hormone therapy management
  • Initiate, prescribe, and monitor gender-affirming hormone therapy in line with national guidance and local protocols.
  • Interpret laboratory results and adjust treatment regimens safely and appropriately.
  • Manage complications or side effects related to hormone therapy and escalate complex cases when required.
• Surgical referral and readiness assessment
  • Assess readiness for gender-affirming surgical interventions in line with NHS England service specifications.
  • Prepare and complete referrals for surgical services and support patients through the referral pathway.
  • Liaise with surgical providers and ensure appropriate pre- and post-operative care planning.
• Sexual health care
  • Provide comprehensive sexual health services including risk assessment, screening, diagnosis, and management of sexually transmitted infections (STIs).
  • Deliver health promotion and prevention advice tailored to the needs of trans and non-binary individuals, including HIV prevention and treatment where appropriate.
• Multidisciplinary working and liaison
  • Work collaboratively with consultants, nursing staff, psychologists, GPs, and allied health professionals to ensure integrated care delivery.
  • Provide specialist advice and guidance to primary care and other healthcare professionals managing TransPlus patients.
  • Contribute to case discussions, MDT meetings, and joint care planning across services.
• Clinical governance and service development
  • Contribute to the implementation, evaluation, and continuous improvement of clinical pathways and protocols.
  • Participate in audit, quality improvement initiatives, and research activities to enhance service delivery and patient outcomes.
  • Ensure all practice is compliant with Trust policies, national standards, and clinical governance frameworks.
• Supervision and leadership
  • Support and supervise junior medical staff, nursing colleagues, and other team members in delivering patient care.
  • Provide clinical guidance in the management of complex or unstable patients, including those with new diagnoses or treatment changes.
  • Act as a role model for inclusive, compassionate, and evidence-based practice.
• Safeguarding and holistic care
  • Recognise and respond appropriately to safeguarding concerns, including mental health, vulnerability, and social risk factors.
  • Promote a holistic approach addressing bio-psycho-social aspects of care, including signposting to relevant support services.

Person Specification

Essential and Desirable Criteria

Essential

• MRCP or MFSRH (or working towards this)
• Full Registration with the GMC
• 4 years full time post-graduate training
• Specialty Registrar experience in GUM / HIV or SRH medicine
• Knowledge of gender diversity and dysphoria, and the clinical and social interventions for the relief of gender dysphoria
• Ability to cope with stressful situations, and undertake responsibility and make effective decisions

Desirable

• DipGUM and/or DipHIV
• Competence in the management of hormone therapy and gender specific health issues
• Good professional knowledge of neurodevelopmental conditions and neurodiversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

56 Dean Street

London

W1D 6AQ

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job description:

Northlands Wood Practice is a friendly practice in Haywards Heath, Mid Sussex. We are part of the Haywards Heath Villages Primary Care Network. We are a GP training practice.

We are looking for an additional Practice Nurse to grow our nursing team. The vacancy is flexible and could be part time or fulltime. You would also be expected to help cover holidays and sickness for other members of the nursing team.

The ideal candidate will be dynamic and highly motivated, preferably with general practice experience, although this is not essential. You will be NMC registered with strong interpersonal and communication skills and it is imperative you are a team player.

• Key duties include
• Cervical Cytology
• Wound care and dressings
• Chronic disease management (Diabetes, COPD & Asthma)
• Routine and child immunisations
• INR blood testing
• Travel vaccinations
• ECGs
• Knowledge and understanding of QOF
• Knowledge and experience of working within the framework of Locally Commissioned Services and Direct Enhanced Services

Northlands Wood is a busy but friendly practice with an incredibly supportive and professional team. Our patient population is younger than average for the area. You will thrive under pressure, working quickly and accurately, and interact well with our patients, many of whom attend regularly. You will be a team player, reliable and an effective communicator.

We are System One practice using INR Star but full training will be given.

25 days holiday per year (pro-rata) plus bank holidays, NHS pension scheme (subject to eligibility) and a great working environment.

Please note that we are not accepting applications from agencies or third party organisations.

Job Type: Part-time

Job Types: Part-time, Permanent

Licence/Certification:

• NMC (preferred)

Work Location: In person

Person Specification

Qualifications

Essential

• NMC Registered

Experience

Essential

• Chronic Disease management (Diabetes, COPD &Asthma)
• Infection Control

Desirable

• Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northlands Wood Practice

Address

Northlands Wood Practice

7 Walnut Park

Haywards Heath

West Sussex

RH16 3TG

United Kingdom

Employer's website

https://www.northlandswoodpractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

We are looking to recruit a part time Receptionist to join our friendly GP practice team. Applicants should have GP receptionist experience and knowledge of SystmOne.

GP receptionists receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. We are looking for a candidate who can be flexible within the role, adapt to the daily needs of the practice, and support annual leave cover and absences when required.

Managing a high volume of phone calls from patients and healthcare professionals

Greeting, checking in and booking appointments for patients at the front desk

Dealing with day-to-day administration tasks, including processing referrals, online patient requests and other documents

Dealing with repeat prescription requests

Responding efficiently and with respect and empathy to patient enquiries in person, by telephone and online

Advising patients of relevant charges for non-NHS services, accepting payment and issuing receipts

Remaining patient and calm in often stressful situations

Scanning, filing and photocopying documents

Providing clerical support to GPs and the wider healthcare team

Understanding and disseminating wider NHS policies to patients when requested

Undertaking any other additional duties appropriate to the post as requested by the management team

Supporting the practice team with patient wellbeing events, such as patient coffee mornings

The successful candidate needs to be flexible within the role and able to adapt to the daily needs of the practice, including covering annual leave and absences when required.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Work closely with other reception staff to ensure the smooth running of reception and efficient delivery of services to patients.

Person Specification

Qualifications

Essential

• Qualifications Essential
• GCSE grade AC 94 in English and Maths

Desirable

• Experience Essential
• Experience of working in a GP practice
• Experience of using SystmOne
• Experience of using Accurx

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chiswick Health Practice

Address

Chiswick Health Centre

Fishers Lane

Chiswick

London

W4 1RX

United Kingdom

Employer's website

https://chiswickhealthpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We work to a standard BMA Salaried Contract and Practice Handbook. Happy to supply on individual applications

Person Specification

Qualifications

Essential

• You must be fully registered with the General Medical Council and be on the list established in accordance with the provisions of the Primary Medical Services Performer List Regulations 2013 or such successor Regulations as may from time to time be appropriate to your employment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northlands Wood Practice

Address

Northlands Wood Practice

7 Walnut Park

Haywards Heath

West Sussex

RH16 3TG

United Kingdom

Employer's website

https://www.northlandswoodpractice.com/ (Opens in a new tab)