Job description

Job responsibilities

• Maintaining and monitoring the practice appointment system
• Process personal, telephone and e-requests for appointments.
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
• Signpost patients to the correct service.
• Explaining practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Advise patients of relevant charges for private (non-General Medical Services), accept payment and issue receipts.
• Input data into the patients healthcare records, as necessary.
• Direct requests for information i.e. SAR, insurance / solicitors letters, and DVLA forms to the administrative team
• Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently.
• Process repeat prescription requests received by any means of communication in accordance with practice protocol.
• Ensure all prescription requests are processed and are ready for collection within the required and expected timeframe.
• Generate requests for medication on behalf of the patient for non-repeat items.
• Discuss with patients their requirements, encouraging patients to order only what they require.
• Act upon compliance issues, liaising with the appropriate clinician.
• Ensure medication reviews are arranged by maintaining an accurate recall system.
• Effectively liaise with external services, i.e., district nurses, to ensure medicaments are arranged for housebound patients.
• Initiate contact with and respond to, requests from patients, team members, and external agencies.
• Manage all queries as necessary in an efficient manner.
• Act as a chaperone as required.
• Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.
• Undertake all mandatory training and induction programmes deemed suitable by the Practice Manager / Partners.
• Be an integral part of the general practice team.
• Support all clinical staff with general tasks as requested.
• Maintain a clean, tidy, effective working area at all times.
• Providing administrative support to the Practice as required, including filing, photocopying, scanning, culling of notes.
• Support reception staff, providing cover during staff absences.
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records
• Complete opening and closing procedures in accordance with the duty rota.
• Support administrative staff, providing cover during staff absences.
• Participate in local initiatives to enhance service delivery and patient care.
• Support the Operations Manager in reviewing and updating the Prescribing Policy and SOPs
• Any other duties commensurate with this position

Person Specification

Qualifications

Essential

• A good standard of education, with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English

Desirable

• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Experience

Essential

• Experience of reception duties
• Experience of working with the general public
• Experience of working in Primary Care / health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Willenhall Primary Care Centre 1

Address

Remembrance Road

Coventry

West Midlands

CV3 3DG

United Kingdom

Employer's website

https://willenhallprimarycarecentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Purpose of the role

Social Prescribing empowers people to take control of their health & wellbeing through referral to non-clinical Social Prescribing link workers, allowing them time to focus on what matters to me, taking a holistic approach to an individuals health and wellbeing needs in a supportive manner, to increase confidence to live a more independent life within their local community.

Support people by connecting them to non-medical, community-based activities, groups and services that meet their practical, social and emotional needs, including specialist advice services, arts and culture, physical activity, and nature- and green-based activities.

Supporting the development of accessible and sustainable community offers by working in partnership with Voluntary Care Service Enterprise organisations, VCSE, local authorities and others to identify gaps in provision, and take a community development approach to enabling growth in community activities and groups. Using coaching and motivational interviewing techniques to support people.

Social Prescribing link workers:

Take a whole population approach, working with a range of people who may benefit from social prescribing, including lonely people, who have complex social needs, low-level mental health needs, long-term conditions, as well as working with priority populations identified by the Primary Care Network, PCN as outlined in the Network Contract DES

Help people to identify issues that affect their health & wellbeing and co-produce a simple personalised care and support plan using the Social Prescribing template. Together, the patient and Social Prescriber will set small, achievable goals, focusing on what is important to the person. Goals will be supportive and reviewed regularly with the person.

Empower people to take control of their own health and wellbeing.

Key Responsibilities

Take referrals from the PCNs Core Network Practices and from a wide range of agencies, including pharmacies, health and care multi-disciplinary teams MDTs, and welfare advice services, VCSE organisations, and through self-referrals list is not exhaustive.

Promote social prescribing as an approach across the PCN and wider agencies,

including its role in supported self-management, in addressing health inequalities and the wider determinants of health, reducing pressure on statutory services, improving access to healthcare and improving health outcomes, and in taking a holistic approach to care.

.Proactively encouraging equitable participation in social prescribing through taking self-referrals and connecting with diverse local communities through a range of methods, particularly communities that statutory agencies may find hard to reach and where health inequalities are most prevalent, ensuring that those people self-referring have equal opportunities

Provide information and guidance on what the person can do for themselves to improve their health and wellbeing

Provide follow-up support to the person to ensure they are happy, able to engage, feel included and that they are receiving good support.

Seek regular feedback via surveys, feedback forms, about the quality of service and the impact of social prescribing on referral agencies

Help people maintain or regain independence through living skills, enablement approaches and simple safeguards

Helping people to gain skills for meaningful employment, where appropriate.

Seek advice and support from the General Practitioner GP, supervisor and/or identified individuals to discuss safeguarding concerns and follow PCN safeguarding policies around reporting and/or escalating concerns.

Make appropriate onward referrals. Empower people where possible to reach out to their GP practice, care provider, ensuring they have relevant contact information to hand at all times.

Develop supportive relationships with local Voluntary Care Sector Enterprise, VCSE organisations, community groups and statutory services, to understand their offer and make timely, appropriate and supported referrals

Promote diversity and inclusion when developing or supporting new community groups.

Encourage people who have been connected to community support through social prescribing to volunteer or to start their own activities and groups

Support existing local volunteering schemes to strengthen community resilience and explore potential to develop a team of volunteers to provide buddying support, peer support or to start new community-based groups or activities.

Data capture

Support referral agencies to provide appropriate information about the person they are referring, including demographic data and data on wider determinants, for example, caring status, any safeguarding concerns.

Provide appropriate and timely feedback to referral agencies about the people they referred.

Work sensitively with people, their families and carers to capture key information to measure impact of social prescribing on their health and wellbeing, using validated tools determined locally such as the ONS4 wellbeing scale to assess need and measure outcomes.

Encourage people, their families and carers to provide feedback on their experience, for example, through patient satisfaction surveys, and to share their stories about the impact of social prescribing on their lives.

Ensure that social prescribing referral SNOMED codes are coded appropriately into clinical systems as outlined in the Network Contract DES using the Social Prescribing template aligns to Personalised care and Support Plan

Adhere to PCN policies around data protection legislation and data sharing agreements, ensuring people give appropriate consent. at the start of the episode of care with the Person/ Patient.

Provide monthly data feedback as required by the PCN. Using current and any future data collection systems in a timely manner.

Continuing professional development

Work with a supervisor and/or line manager to undertake continual personal and professional development in line with the social prescribing Workforce Development Framework Competency Framework, including:

Work with your supervising GP and/or line manager to access regular clinical/non-managerial supervision

Take an active role in reflecting, reviewing and developing professional knowledge, skills and behaviours

Attend appropriate mandatory training before working with people and be aware of own competence, maintaining boundaries, both personal & around scope of practice and referring onwards for people whose needs fall outside of these boundaries

Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

https://www.england.nhs.uk/publication/workforce-development-framework-social-prescribing-link-workers/

Miscellaneous

Establish strong working relationships with GPs, practice teams and relevant multidisciplinary teams and work collaboratively with other health Social Prescribers, Health and Wellbeing coaches, Mental Health and Wellbeing coaches, care co-ordinators, supporting each other, respecting each others views and meeting regularly as a team.

Act as a champion for Social Prescribing, as a part of the PCNs personalised care offer for patients and organisations

Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.

Identify opportunities and gaps in the service - and review risks and issues that could impact on service delivery - and provide feedback to continually improve the service and contribute to business planning.

Work in accordance with the practices and PCNs policies and procedures.

Contribute to the wider aims and objectives of the PCN to improve and support primary care, working to the PCNs priorities in accordance with the DES.

Work as part of the MDT, to seek feedback, promote the benefits of Social Prescribing value to patients, carers and the system. Continually work and engage to improve the service

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

Person Specification

Qualifications

Essential

• Completed a PCI accredited Social Prescriber training course or be willing to complete one prior to taking referrals.
• Compassionate, reflective and self-aware and will enjoy working with a wide range of people
• Able to provide a culturally sensitive, inclusive service, by supporting people from all backgrounds and communities, respecting lifestyle, equality, diversity and providing high quality, non-judgemental support.
• The candidate will be compassionate, reflective & self-aware, will enjoy working with a wide range of people.
• Commitment to reducing health inequalities and proactively working to reach people from diverse communities.
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential, adapting to individual levels of activation and health literacy.
• They will be a commitment to collaborative working with a keen team work ethic, working alongside, local agencies (including VCSE organisations and community groups) Able to work with others to reduce hierarchies within the community.
• Can demonstrate personal accountability, emotional resilience and ability to work under pressure, having a proactive and flexible attitude, ability to work using own initiative.
• Experience of working in a multidisciplinary team with demonstrable networking experience
• NVQ Level 3, Advanced level or equivalent qualifications or working towards. Reflective listening skills.

Desirable

• Experience of working in health and social care care/community development setting or similar
• Relevant training and experience in Self-Management Education(SME)
• Experience of successful partnership working across statutory, voluntary and community sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Allied Health South Lincolnshire Limited

Address

AHSL

Abbeyview Medical Centre

Thorney Road

Crowland

Peterborough

PE6 0AL

United Kingdom

Employer's website

https://slrpcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Job responsibilities:Please note for a specific detailed job description for this vacancy please see attached job description.

  To provide a comprehensive support to consultants and speciality teams, including nurse practitioners/clinicians.

  To produce accurate correspondence in a timely manner, typing from audio dictation.

  Quality check documentation completed in clinical administration support

  Support with 18-week Referral to Treatment pathways including tertiary referrals to external trusts and ensure these are accurately recorded on the Patient Administration System (PAS).

  Keep track of referrals to ensure patients are reviewed promptly. Check follow up appointments are arranged in conjunction with RTT) patient pathway.

  To book, reschedule and cancel appointments/clinics.

  Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.

  Deal with enquiries either on the telephone or face to face from patients, consultants, junior doctors and colleagues.

  Ensure all correspondence relating to patient care is acted upon in a timely manner.

  Working across both sites.

Person Specification

Skills/Ability/Knowledge

Essential

• Excellent communication skills
• Able to use own initiative and respond to new challenges
• Self motivated and able to work with limited supervision
• Manage/prioritise own workload
• Ability to accurately maintain computerise and manual filing/documentation system
• Ability to work as part of a team
• Ability to manage difficult/sensitive situations
• Ability and willingness to undertake further training as required

Desirable

• Knowledge of internal PAS system
• Ability to supervise and motivate a team
• Time management skills
• Excellent interpersonal and influencing skills
• Understanding of Trust internal policies as appropriate

Qualities/Attributes

Essential

• Able to adopt flexible approach when required
• Ability to build and maintain good working relationships

Other Requirements

Essential

• Understanding of confidential nature of role and awareness of Data Protection Act

Education/Qualifications

Essential

• Educated to GCSE/O Level standard/equivalent
• RSA/OCR Level II or equivalent
• Word Processing/Audio typing Skills
• Knowledge of medical terminology and secretarial procedures

Experience

Essential

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Experience working in an NHS office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide a professional and efficient provision of secretarial/administrative services for Consultants and their teams within our Cardiology Department. The post holder will be responsible for provision of a wide range of secretarial and administrative duties, including audio transcription and word processing of clinical letters, reports. patient tracking and other correspondence as required by the Cardiology Team.

Person Specification

Qualifications

Essential

• RSA Level 3 typing or relevant proven experience
• AMSPAR medical secretarial qualification or equivalent

Desirable

• NVQ Customer care
• ECDL
• Knowledge of medical terminology
• Medical Secretarial experience
• Knowledge of PAS system

Experience

Essential

• Secretarial experience
• Relevant Audio typing experience
• Be computer literate with a good working knowledge of Windows Packages, including Word

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Isle of Wight NHS Trust

Address

St Mary's Hospital

Parkhurst Road

Newport

PO30 5TG

United Kingdom

Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full job description available upon request - main duties of the Compliance Coordinator position are detailed above.

Person Specification

Knowledge and Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Ability to take instructions
• Excellent interpersonal skills with the ability to build positive working relationships.
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• EMIS / DOCMAN user skills
• Ability to provide guidance and informal training to administrative staff

Experience

Essential

• Experience of administrative duties
• Experience of working with the general public

Desirable

• Experience of working in primary care
• Experience as working as an administrator in a GP practice
• Experience supporting or training administrative staff.

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Proactive and solution-focused, with the ability to make constructive suggestions to improve processes

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)

Desirable

• NVQ Level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Victoria Medical Centre

Address

Victoria Medical Centre

Victoria Drive

Eastbourne

East Sussex

BN20 8NH

United Kingdom

Employer's website

https://www.victoriamedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful applicant should possess FRCA (or equivalent) and should be included on the Specialist Register or within 6 months of CCT at the time of interview, if currently within a training programme within the UK. In accordance with the consultant appointment regulations, all other categories of doctors must be on the Specialist Register.

If shortlisted, you will be required to give a 10-minute presentation on:

“Achieving excellence in day case surgery”

Prospective applicants are encouraged to contact:

Natalie Drury, Lead Clinician for Anaesthesia (via administration office on 0113 2065789)

INTERVIEWS WILL BE HELD: Wednesday 2 December 2026

The Department of Anaesthesia at Leeds Teaching Hospitals NHS Trust is one of the largest anaesthetic departments in the UK, employing over 270 Consultant Anaesthetists, each contributing a range of subspecialty interests and expertise. The Department provides services across two major acute teaching hospital sites: Leeds General Infirmary (LGI) and St James’s University Hospital (SJUH).

Consultants benefit from shared secretarial support, shared office accommodation and individual access to IT facilities and computers. The Department has a strong commitment to education and training, with Specialist and Senior Registrars attached to the Department as part of recognised postgraduate training programmes.

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• Click on apply link for further information

Desirable

• Click on apply link for further information

Experience

Essential

• Click on apply link for further information

Desirable

• Click on apply link for further information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St James’s University Hospital

Leeds

West Yorkshire

LS9 7TF

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communication and Patient Liaison

Resolve simple queries, using judgement to determine when to pass the caller on to a member of the clinical team.

Act as a point of contact for the department or specialty, dealing with queries from stakeholders and passing on relevant information to appropriate team members as required.

Receive and respond to patient e-mail queries, monitoring, managing and triaging email. Plus managing the physical post and In-Basket.

Escalate complex queries, providing reassurance, an expected response time, and further contact details as appropriate.

Sending no contact letters, ad hoc letters completed by the consultant which are generated.

Be part of the reception rota, to let patients into the department and attend them on the EPIC system in line with trust policies. To cover any aspects relating to reception such as ordering transport and answering patient queries, other adhoc requests may apply.

Coordinating Patient Care

PTL monitoring / updating / escalating where patient pathway issues are identified if not within their scope to resolve.

Responsible for booking of patients appointments, diagnostics and inpatient stays, throughout their patient pathway.

Corresponding with patients, practices and internal staff.

Person Specification

KNOWLEDGE & EXPERIENCE

Essential

• Experience of working in an administrative environment.
• Strong computer skills, including familiarity with Microsoft Office Suite.
• Excellent communication and interpersonal skills
• Attention to detail and strong organisational abilities.
• Ability to multitask and work in a fast-paced healthcare environment.

Desirable

• Understanding of Patient Access Targets
• Proficiency in Epic, Patient tracking lists and Work-queues.

Skills and Competencies

Essential

• Ability to deal with sensitive information with tact and diplomacy. Ability to work as part of a multidisciplinary team (Team Player) Ability to work independently, to manage and prioritise own workload.
• Clear & effective communication skills both written and verbal
• Ability to work independently and work as part of a team.
• Flexibility to organise and respond quickly to changes.
• Ability to organise and prioritise own workload to meet deadlines/targets.
• Keen to further own training and development
• Reliable and Proactive
• Ability to communicate effectively with all levels of staff and patients both verbally and in writing
• Open to receiving constructive feedback

Education AND QUAILIFICATIONS

Essential

• Educated to GCSE level or equivalent, with Grade C or above in English and Maths.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To actively engage and participate in the delivery of a safe and effective neuro anaesthesia service at the University Hospital of North Midlands

To participate in the development of neurosurgical and neuroradiological services at UHNM.

To cover neuro-anaesthesia and vascular / general anaesthesia sessions for routine work and on call activities to cover neuro-anaesthesia as on call consultant at Royal Stoke University Hospital at UHNM NHS Trust.

To actively participate in clinical governance and quality improvement activities in the department.

To actively participate in teaching, training and supervision of anaesthesia residents and medical students from Keele Medical School.

To actively engage and participate in the delivery of a safe and development of neurosurgical a

Person Specification

Essential

Essential

• MBBS or MBChB
• Full GMC registration with licence to practice
• Completed specialist training in anaesthetics (CCT or CESR)

Desirable

Essential

• Fellowship in Neuro-anaesthesia
• Additional post-graduate qualification or degree
• Experience of anaesthesia for awake craniotomy

Essential

Essential

• Advanced training in neuro-anaesthesia (2010 curriculum) or Specialist Interest Area in neuro-anaesthesia (2021 curriculum)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

University Hospital of North Midlands

Anaesthetic Department

Stoke on Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the reception/admin team will include direction from the assistant practice manager via the practice manager. These may be varied dependent on current and evolving practice workload and staffing levels.

Person Specification

Qualifications

Essential

• GCSE English A to C
• IT skills (Microsoft Office)
• EMIS Web experience

Desirable

• Patient care / patient support

Experience

Essential

• Excellent communication skills both verbally and virtually.
• Must be able to always work in a calm and courteous manner.
• Must be able to work on own initiative and as part of a team.
• Experience of dealing with the public (GP practice desirable).
• Neat and tidy in appearance with appropriate work attire.
• Good IT skills (word, excel, emails, docman, accurx).
• Worked previously in general practice. Knowledge of EMIS WEB.

Desirable

• Previous experience in a GP surgery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alexandra Group Medical Practice

Address

Glodwick Primary Care Centre

137 Glodwick Road

Oldham

Lancs

OL4 1YN

United Kingdom

Employer's website

https://www.alexandrapractice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

See main duties

To have the skills necessary to use the BSPS LIMS system (Winpath Enterprise) for data entry, result entry, report authorisation and accessing older authorised reports.

To use the ipassport document control software package to record training and competency + access controlled documents

Person Specification

Attitude, Behaviour and Values

Essential

• Seeks out and takes opportunities for improving the service offered
• Flexible in their attitudes and behaviours to support team working and delivery of objectives
• Supports learning and development of self and others
• Willing and able to take personal responsibility
• Always puts patients first and customer service focused

Desirable

• already works within NHS setting

Qualifications and Further Training

Essential

• At least 5 GCSE's or NVQ to level 2 or equivalent qualifications
• I.T systems including Microsoft packages

Desirable

• NVQ to level 2 or higher qualifications

Experience

Essential

• Experience of working in an admin team
• helpdesk experience

Desirable

• Use of BSPS LIMS e.g. Winpath Enterprise to include accessing patient results and data entry.
• Customer service experience

Skills

Essential

• Ability to work to deadlines, well organised and flexible.
• Multi-tasking skills, prioritisation skills and initiative
• Written and verbal communication skills including a clear concise and polite telephone manner
• Ability to maintain good working relationships with all members of staff.
• Good computer skills and proficient with Microsoft package

Desirable

• Advanced experience with using MS package
• Analytical skills in collecting, analysing information and make informed decisions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peters Hospital

Guildford road

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder is responsible for resolving and dealing with routine day to day problems . They will make judgments with respect to: Accepting or rejecting poorly labelled specimens / forms and subsequent return to sender. Mislabelled slides. Misfiled blocks / forms/ specimens. Prioritising work and fast-tracking of urgent specimens. Post holder will refer to a state registered biomedical scientist if they cannot resolve a problem or are unsure of the correct procedure.

The medical laboratory assistant will organise their routine tasks to make efficient use of both time and resources. The post holder will be guided in their day to day activities by the MLA rota for laboratory tasks and will be directed by the senior biomedical scientist responsible for the section in which they are working.

The post holder provides a basic clinical technical Histopathology service. The post holder will ensure that they adhere to laboratory standard operating procedures. The post holder will maintain confidentiality of patient related information at all times. The post holder will be responsible for the receipt of patient samples into the laboratory. They will check patient and specimen identification and assign a laboratory number. Input of patient demographics and specimen details into the Telepath laboratory information System. The post holder will assist with a range of preparatory techniques that will facilitate the processing and analysis of patient samples. This will include :- assisting the pathologist with cut up procedures.- sorting and checking patient samples within the main laboratory.- sorting and labeling microscope slides. Handle stock provision for pathology stock items to wards and GP surgeries. General housekeeping duties including disinfection and dealing with spillages of potentially infectious/hazardous material. Assist in keeping the workplace clean and tidy, including preparation of laboratory disinfectants and routine maintenance of minor equipment. Required to carry out specimen storage and discard in accordance with standard operating procedures.

Person Specification

Qualifications / Professional Registration

Desirable

• GCSE Maths and English
• ECDL / RSA or similar

Experience and knowledge

Desirable

• Experience of data entry
• Experience of working in a medical laboratory

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

North Tyneside General Hospital

Rake Lane

North Shields

NE29 8NH

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Cardiology department also undertakes a high volume of standard cardiac investigations including diagnostic coronary angiography, exercise tolerance testing, Holter monitoring, event recorders, AliveCor mobile phone app based monitoring and ambulatory BP monitoring.

Northumbria provides out-patient cardiology across three main sites, assessing the broad range of cardiology presentations, in addition to peripheral clinics across the region to improve access for patients at the edges of the catchment. We have nurse led clinics in rapid access chest pain and post-acute coronary syndrome. We have an integrated heart failure specialist nursing service across primary and secondary care providing an exceptional, patient-centred care. There is an active and well-reviewed cardiac rehabilitation service attached to the trust. These staff are supported by regular MDTs where the teams get together to plan correct management of patients in line with national guidance.

In-patient cardiology embraced a new and exciting phase with the opening of the UKs first specialist emergency care hospital, within Northumbria on a new site at Cramlington in June 2015. The Northumbria Specialist Emergency Care Hospital (NSECH) is the point of access to specialist care for our patients, and the consultant team deliver comprehensive management of these patients from their initial assessment and treatment until either early discharge, or transfer to the base hospital for further care. The 6 bed coronary care unit at NSECH allows for the optimal management of those unstable patients presenting with acute cardiology problems.

The team have a ward at Wansbeck Hospital for on-going management of more complex patients. The opening of the hospital and change in the delivery of acute cardiac care has been associated with significant improvements in outcomes for both ACS and patients with acute heart failure.

Northumbria has an active pacing service, including a commissioned service for complex devices, including Cardiac Resynchronisation Therapy (CRT), and implantable cardiac defibrillators (ICDs) with regional referrals coming from Cumbria. NHCT was the first DGH service to develop standard bradycardia pacing in the early 1990s and has an excellent record in this field. The device lab is sited at NSECH to facilitate prompt in-patent pacing. There is an active specialist nurse and physiologist delivered implantable (injectable) loop recorder programme.

The post holder will be expected to work as a member of a Trust wide cardiology team working across the trust to provide excellent patient care.

Person Specification

Qualifications

Essential

• MBBS
• Fully registered on the UK General Medical Council's Specialist Register or Specialist Registrars may apply if within 6 months of CCT at date of application
• Full accreditation with the appropriate Royal College
• Full GMC Registration

Desirable

• Higher degree

Experience

Essential

• Clinical training and experience in the relevant specialty, equivalent to that required to gain entry to the UK Certificate of Completed Training (CCT)
• Experience of and commitment to teaching undergraduate and postgraduate medical staff.
• Expertise in subspecialty
• Experience of and commitment to medical audit
• Demonstrable evidence of lifelong learning.

Desirable

• ALS
• Experience of audit management
• Educational Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a key member of our specialist Eating Disorders Service, you will provide expert nursing leadership and therapeutic support to young people with complex eating disorder presentations. Holding direct oversight of a clinical caseload, you will undertake comprehensive assessments, develop person-centred care plans, and deliver evidence-based interventions that promote recovery and positive outcomes. Working closely with young people and their families, you will help ensure every stage of the care pathway is delivered with compassion, professionalism, and a strong therapeutic focus.

You will work collaboratively within a highly skilled multidisciplinary team to coordinate and oversee treatment plans, ensuring recommendations are implemented, evaluated, and adapted to meet the changing needs of each young person. Building strong relationships with patients, families, carers, and partner agencies, you will play a central role in maintaining a safe, supportive, and recovery-focused inpatient environment while supporting successful transitions back to the community.

Beyond direct clinical care, you will contribute to the ongoing development and excellence of the service through leadership, quality improvement, education, and governance activities. You will support and develop colleagues through supervision, training, and mentorship, contribute to recruitment and workforce development, and help shape innovative clinical practice across the wider Children and Young People's Directorate. This is an exciting opportunity to influence service development while making a lasting difference to the lives of children, young people, and their families.

Person Specification

Experience

Essential

• Extensive experience of working in an Eating Disorder service in a minimum of Band 6 level position in either community or inpatient service
• Experience of developing and sharing knowledge and skills with staff through both formal and informal teaching sessions.
• Experience of deputising for a ward manager within a service in order to provide cover as required

Qualification

Essential

• Registered Nurse (RNLD/RNMH/RN)

Desirable

• Master's degree, working towards or equivalent significant specialist training, experience or short courses relevant to the area of clinical practice

Knowledge and Skills

Essential

• Specialist Clinical knowledge of complex issues relating to working within Tier 4 Eating Disorder Service
• Knowledge of the development, implementation and evaluation of complex packages of care for patients relating to individual diagnosis
• Knowledge of developing, implementing and evaluating person centred care planning and health action plans

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Parkview Clinic

60 Queensbridge Road

Birmingham

B13 8QE

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities Communication and Patient Liaison

• Communicate complex or sensitive information clearly, effectively and appropriately with the multidisciplinary team, patients and their family, visitors or carers, and other clinicians involved in the care of the patient, e.g. General Practitioners.
• Role model excellent customer service skills to the wider administrative team.
• Manage and answer telephone calls related to the service in a courteous and prompt manner.
• Provide patients with information about appointments or non-clinical advice and guidance regarding their care.
• Resolve complex queries, using analysis, experience and judgement to determine when to pass the caller on to a member of the clinical team.
• Support administration staff to resolve complex queries that they have escalated, taking ownership of the query and ensuring a satisfactory outcome.
• Act as a point of contact for the department or specialty, dealing with queries from stakeholders and passing on relevant information to appropriate team members or departments as required.
• Receive and respond to e-mail and In-Basket queries, monitoring, managing and triaging email correspondence to generic inboxes.
• Using hospital information systems including Epic, produce accurate correspondence for patients, GPs and others involved in care, and ensure its timely dissemination to stakeholders.
• Deal with stressful situations that may arise when dealing with patients who are anxious or distressed, or where there are barriers to understanding, using tact, diplomacy and empathy at all times and in line with Trust values.
• Use developed communication skills in order to deal with patient concerns or complaints with empathy and understanding, finding a solution that assures the patient.

Coordinating Care

• Take overall responsibility for the administrative work carried out by the administrative team within a designated specialty or department.
• Receive and register referrals on hospital information systems in line with the Trusts Elective Access Policy, ensuring that the administrative team are supported in doing the same.
• Book, or reschedule, appointments or diagnostics for patients, in accordance with the Trusts Elective Access policy. Take responsibility for resolving complex booking and scheduling issues that have been escalated to you by the administrative team.
• Proactively monitor the patient pathway in order to ensure that all elements of a patients care are arranged appropriately, and in a timely manner.
• Identify potential delays or issues with a patient pathway or potential breaches, and take preventative steps to avoid these, i.e. chasing diagnostic tests, results of tests.
• Manage the outpatient waiting list, ensuring escalations are provided appointments within breach
• Lead and take part in PTL meetings.
• Prepare information for MDT meetings
• Ensure adequate preparation for clinics or admissions, receive and collate reports of investigations such as blood tests and x-rays, and preparing information for clinical teams before the next clinical appointment of the patient.
• Responsible for procuring items related to patient admissions, or contacting theatres for equipment.

Person Specification

Knowledge and Experience

Essential

• Experience of managing and supervising groups of staff
• Extensive previous secretarial PA / managing administrative staff experience
• Experience in Healthcare
• Excellent analytical and problem solving skills
• Experience of audit and change management
• Experience of training staff
• Excellent word-processing and spreadsheet skills, including Microsoft word and excel

Desirable

• Evidence of continuing professional development
• Experience of using Epic IT system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Princess Royal University Hospital

Farnborough Common

Orpington

BR6 8ND

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• HCPC (Health and Care Professional Council) registration
• Relevant professional degree / diploma
• Relevant post graduate experience in specialist area

Desirable

• Membership of a relevant professional body
• Clinical educators training
• Attendance at degree level post graduate courses relevant to the specialist area or working towards this or be prepared to study at this level

Other

Essential

• Ability to demonstrate travel between sites/community settings

Further Information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.

Knowledge

Essential

• Post registration knowledge which is relevant to the specialist area and evidenced by CPD
• Knowledge of NHS guidelines & recommendations

Desirable

• Knowledge of the service / trust values & objectives
• Awareness of the national and local priorities in specialist area.

Skills

Essential

• Ability to lead junior colleagues
• Advanced communication and listening skills
• Ability to make appropriate decisions at all levels
• Audit skills
• Ability to prioritise workload
• Ability to work autonomously and as part of team
• Ability to work under pressure
• Proactive, takes own initiative
• IT skills

Experience

Essential

• Post registration experience which is relevant to specialist area
• Experience of completing and contributing to audit / research

Other role requirements

Essential

• Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Cheshire NHS Trust

Address

Congleton War

Memorial Hospital

Canal Road, Congleton

CW12 3AR

United Kingdom

Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working as part of the busy Staffing Bank team.

Managing Bank shift fulfilment for Depts/Divisions for all Staff Groups excluding Medics.

Responding to calls/emails with work related queries from Bank staff. Managing complaints received from Depts/Divisions relating to Bank staff issues .

Responding to external candidates looking to join the Staffing Bank. Discussing potential Temporary bookings with Managers, providing advice and support re systems use. Using Outlook, TEAMS, Allocate Optima,

• Day to Day work operations to support Trust with Temporary Staffing Requirements
• Support Clinical Colleagues with Staffing Requirements
• Data Analysis
• Producing Reports
• MS Excel Experience - Essential
• Customer Service Experience

Person Specification

Experience

Essential

• Customer Service Skills
• Complaints Resolution

Desirable

• NHS Experience
• Temporary Staffing Experience

Skills

Essential

• Good Communication Skills
• Good Listening Skills

Desirable

• Experience with Optima - Excel - Microsoft

Qualifications

Desirable

• GCSE'S or any similar achievements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Infinity House, Crewe Business Park

Mallard Way

Crewe

CW1 6ZQ

United Kingdom

Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE Assistant PA to Urology Consultant Team

PAY BAND Band 3

DIVISION Surgery and Cancer

DEPARTMENT Urology

LOCATION/BASE: Leighton Urology Centre

JOB PURPOSE

The post holder will provide a comprehensive, quality, and confidential secretarial/administrative service to the Consultant team/clinical professional team in the absence of the PA.

The Assistant PA will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the PA/ Urology Service Managers to ensure that an efficient service is provided.

The post holder will be capable of the full administrative function within the team, and be able to step-in to fill gaps, to ensure continuity of services. It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team.

SERVICE DELIVERY

1. Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,

2. Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues,

3. Maintain constructive relationships with others, within and across Divisions and externally to improve the effectiveness and efficiency of services to patients,

4. Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet,

5. Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests, and referrals, according to agreed guidelines, and in the absence of the PA,

6. Assist with the production of documentation, handbooks, and any relevant information packs, ensuring accuracy, consistency, and completeness of information.

GOVERNANCE

7. Maintain systems and processes to establish and maintain effective communication, and confidentiality of information,

8. Assist with the maintenance of systems and processes to continually monitor standards, e.g. benchmarking, audit, and implement action plans to improve quality of services,

9. Assist the PA/Urology Service Managers to ensure that lessons are learnt from issues arising from risk reports/complaints etc, and that they are promptly and positively addressed,

10. Contribute to the development and implementation of policies, procedures and guidelines related to own service,

11. Ensure compliance with Trust policies, procedures and guidelines, taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of patient care.

MANAGERIAL/LEADERSHIP

12. Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the Division, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained,

13. Assist with the implementation of local induction programmes for new members of the team,

14. Support the Division in the effective use of resources, e.g. staff, budget, premises, equipment, supplies and materials,

15. Maintain systems and processes to promote monitor and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.

EDUCATION/LEARNING

16. Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in KSF/appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning,

17. Assist with systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated and shared in order to change and improve services according to changing health care needs.

CONTINUOUS IMPROVEMENT

1. Support the Trusts commitment to developing a continuous improvement culture by making everyday improvements as part of your job using Improvement Matters, the Trusts single continuous improvement approach

2. Role model the behaviours of an improver displaying; curiosity, humility, compassion, r effective practice, open-mindedness to try new ideas, self-discipline

3. Take personal responsibility for the role you play in actively contributing to creating a culture which promotes learning as opposed to blame and supports colleagues to embrace change

4. Coach and enable others to innovate and make improvements happen in their area of work using Improvement Matters as the Trusts single improvement approach

This job description is an outline of the role and function. It is not intended to describe all specific tasks.

All staff at MCHFT have a responsibility to:

Maintain active registration status

Always act in accordance with professional Codes of Conduct and guiding documents

Where applicable, always act in accordance with the Code of Conduct for NHS Managers,

Maintain up to date skills and knowledge

Maintain an awareness of patient led service issues

Maintain a professional/personal portfolio

Adhere to all Trust policy, procedures and guidelines.

Adhere to Trust values, standards of behaviour and expected performance

Comply with Infection Prevention and Control (IP&C) policies and procedures and be personally accountable for actions

Work in accordance with local procedures and report health and safety risks and issues

Where applicable to participate in and provide data on the efficacy of treatment

All Managers should undertake the online IOSH Managing Safely course. This is mandatory for clinical staff above a band 6 who manage people

Mid Cheshire Hospitals NHS Foundation Trust is looking to ensure that we provide equity of services across seven days of the week.

Person Specification

Experience

Essential

• Admin/Secretarial Experience
• Qualifications within approved typing
• Communication skills and ability to work effectively in a small team

Desirable

• Medical Terminology
• Keen to continue self learning/training
• Keen to train for advanced communication

Communication

Essential

• Excel and word documents
• Computer skills
• Interpersonal skills

Desirable

• Works well in a team

Skills

Essential

• Precise attention to detail
• Reading
• Delegation ability to act up into PA role

Desirable

• Willing to help train other staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Urology Outpatients

Leighton Urology Centre, Leighton Hospital

Crewe

CW1 4QJ

United Kingdom

Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)