Job description

Job responsibilities

Futher Duties & Responsibilities

Clinical Quality, Governance and Patient Safety

• Maintain and embed the highest standards of clinical practice within a robust governance and regulatory framework.
• Ensure compliance with CQC standards and all statutory, professional and regulatory requirements. Working with the Governance Manager and Heads of Department to ensure continuous regulatory compliance and service excellence
• Provide executive leadership for risk management, clinical governance, patient safety, experience and quality improvement initiatives.
• Act as the Hospital's Director of Infection Prevention and Control, ensuring effective infection prevention and control practices across all services.
• Promote, develop and share evidence-based clinical practice across the hospital.

People Leadership and Culture

• Create an inclusive, high-performing culture that promotes collaboration, accountability and clinical excellence.
• Support the professional development of colleagues through coaching, mentoring and succession planning.
• Foster an environment that actively promotes wellbeing, diversity, inclusion, health and safety.

Spire Little Aston Hospital is a leading private hospital in the Midlands, offering comprehensive hospital care to patients from Birmingham and the surrounding areas of the West Midlands and Staffordshire. The hospital has an exceptional reputation within a variety of specialties including Orthopaedics, Sports & Exercise Medicine, Cosmetics, Ophthalmic, Gynaecology, General Surgery & Physiotherapy.

Were dedicated to providing quality treatment and aftercare to our patients. This means ongoing investment in our facilities and our staff. We also have a dedicated Bone & Joint Clinic with leading orthopaedic consultants, Breast Care Centre and Spire Eye Centre.

Spire Healthcare was announced as winner of the Best Workplace for Learning and Development - Over 1,500 Nursing Staff category at the Nursing Times Workforce Summit & Awards 2021. The award recognised the introduction of a whole range of learning and development initiatives for clinical and non-clinical colleagues, this includes Spire's dedicated apprenticeship team which supports a wide variety of apprenticeships including BSc Physiotherapy and MSc Advanced Clinical Practice.

Who We're Looking For

We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.

You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Benefits

We offer an attractive executive package including:

• Competitive salary
• Car allowance
• 35 days annual leave inclusive of bank holidays
• Private medical insurance & Free Bupa Wellness screening
• Employer and employee contributory pension scheme with flexible retirement options
• Life assurance
• Spire For You reward platform with discounts and cashback at over 1,000 retailers
• Award-winning CPD and leadership development opportunities
• Group-wide career progression opportunities

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people.

Person Specification

Qualifications

Essential

• We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.
• You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Experience

Essential

• We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.
• You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spire Healthcare Ltd

Address

little aston hall drive, Little Aston Hall Dr, Sutton Coldfield B74 3UP

Sutton Coldfield

B74 3UP

United Kingdom

Employer's website

https://www.spirehealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

Receive, assist and direct patients and visitors in a courteous and positive manner, both in person and via the telephone. Undertake a variety of administrative duties to assist in the smooth running of the Practice. Facilitate effective communication between patients, members of the Practice team, and other healthcare agencies.

Key Responsibilities

Communicate effectively with patients, staff, visitors and other agencies

Receive, welcome and advise patients, sign posting them where necessary

Make appointments and operate the appointments systems as directed

Answer telephone enquiries from patients, staff and other external agencies

Process and record information in accordance with Practice protocols

Arrange patient referral appointments as directed by GPs utilising e-Referral system where appropriate. Liaise with the Referral Support Service as required

Process and distribute incoming and outgoing mail

Administer new patient registrations and patient deductions

Explain Practice arrangements to newly registering patients

Monitor the practice website for patient submissions and send appropriate responses

Booking and monitoring of patient waiting lists

Unlock/lock premises and maintain security in accordance with Practice protocols

Attend Practice meetings and staff training as required

Responsibilities will be reviewed periodically in line with changing circumstances. Duties and responsibilities may be varied as required by the Partners and Practice Manager, in consultation with the post holder, in order to maintain a high standard, efficient reception/ administration service.

Generic Responsibilities

All staff at Woodbury Surgery have a duty to conform to the following:

• Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

• Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

• Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

• Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

• Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Person Specification

Qualifications

Essential

• Good standard of education, including GCSEs (or equivalent) in English and Maths

Skills and Abilities

Essential

• Able to work independently whilst following established procedures, protocols and guidance.
• Excellent attention to detail with the ability to maintain accuracy when working under pressure.
• Strong organisational and multitasking skills, with the ability to manage competing priorities.
• A willingness to learn and develop new skills and ways of working.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Flexible and adaptable, with a willingness to support colleagues and provide cover during periods of leave or increased demand.
• Confident using digital systems and technology, with the ability to learn new software applications quickly.

Experience

Essential

• Experience of working in a reception, customer service or patient-facing role.
• Good IT skills with experience of using Microsoft Office applications, including Outlook, Word and Excel.
• Experience of working with computerised systems and maintaining accurate records.
• Excellent communication skills, both verbal and written, with the ability to communicate effectively with a wide range of people.
• Experience of working in a busy environment and managing competing demands.

Desirable

• Previous experience working within a GP Practice or NHS setting.
• Experience of using clinical systems, such as SystmOne.
• Understanding of patient confidentiality and data protection requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodbury Surgery

Address

Fulford Way

Woodbury

Exeter

EX5 1NZ

United Kingdom

Employer's website

https://www.woodburysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:

Lewisham and Greenwich NHS Trust, along with Lewisham ICT and Lewisham Borough have developed an integrated approach to medicines optimisation across the interface, community and care home settings as part of improved community management of chronic diseases and long term conditions. This role will be to support the medicines management aspects of this initiative through working within the LIMOS service across the interface and community setting to visit patients at home. This role will work provide specialist advice to patients, and undertake full patient centred medication reviews to proactively manage people with complex polypharmacy and adherence concerns, with focus on older people, frail housebound, and those with multiple conditions including physical or mental health issues and learning disabilities. The role will also involve partnership working across health and social care interfaces in line with the current and further developing pathways for medicines support in Lewisham as part of the Neighbourhood approach to care.

This is a specialised post, which involves analysing and interpreting complex clinical situations to develop, provide and communicate effective medicines management solutions and provide expert advice in this area.

Key Result Areas & Performance:

1. To provide medicine management reviews for identified and targeted patients including those who have medication issues or adherence related problems, or are on multiple or high risk medications, in the interface and community settings.

2. To deliver quality improvement, while contributing to the delivery of the general practice quality and outcomes framework, other enhanced services and prescribing workstreams in the primary care setting.

3. To participate in clinical audit and collect appropriate outcome data.

4. To work with general practice colleagues and community pharmacy colleagues to support implementation of safe systems for repeat prescribing and reduction of waste within primary care.

5. To work with primary care healthcare professionals to ensure agreed changes in medication are implemented and sustained.

6. To provide expertise and clinical leadership on medicines optimisation as part of a team member within the community setting.

7.To provide support to improve adherence and help patients get the best from their medicines, reducing medicines related admissions (including falls), and promoting appropriate evidence-based and cost effective prescribing. This will involve advice on de-prescribing where appropriate.

8. To provide medicines management support to, and training for patients, carers and members of the multi-disciplinary community and general practice team.

9. To contribute to the development of protocols to support improvement in systems around medication ordering and supply in the community setting in the context of improving safety and reducing waste.

Service Development

1. To work with community staff to promote and embed the role pharmacists in the community setting and raise awareness of services available to patient

2. To provide recommendations and plan actions to proactively improve the quality of systems and processes to improve medicines optimisation across the primary care setting.

3. To provide training regarding medication related issues and policies/guidelines to staff in primary or secondary care in order to promote medicines optimisation and high quality and cost-effective prescribing as appropriate.

4. To provide operational and clinical support to medicines optimisation developments and prescribing initiatives as dictated by GP practice, ICB, and hospital Trust and service objectives.

5. To collate and feedback on electronic discharge related information to ensure continuing improvement of the hospital computerised discharge letter and process of communication.

6. To assist with the implementation of policies and guidelines to improve medicines optimisation across primary/ secondary care interface and into the general practice setting.

7. To provide training to staff across health and social care to promote medicines optimisation in practice.

Clinical Services & Patient Care

1. To provide medication review and optimisation of identified groups of patients to maximise the gain from medicines and provision of safe, clinically effective and cost-efficient use of drugs.

2. To provide information in medicines related issues to doctors, nurses and other members of the multidisciplinary team in general practice and where appropriate across primary and secondary care interfaces including to community pharmacies within the Borough.

3. To develop skills including management of both minor ailments and specified long term conditions as required to practice as a part of the multidisciplinary team so as to ensure clinically effective and cost efficient use of drugs.

4. To reconcile information related to medicines across the interface setting, liaising with community and hospital colleagues to support the safe transfer of care for vulnerable patients with complex medicines management needs.

5. To work as an independent prescriber in line with competency and agreed area of practice as approved by the relevant Trust governance process through the non-medical prescribing committee with ratification by the MMC.

6. Provide patient facing and telephone support to patients those with questions, queries and concerns about their medicines.

Information & Data Management

1. To accurately record clinical activity within patient notes and the relevant electronic clinical systems such as EMIS and iCARE or EPIC.

2. To undertake clinical audit in areas in collaboration with stakeholders, feedback results, implement changes and ensure learning is shared to ensure quality improvement is achieved.

3. To collate any quantitative and qualitative performance measures for the service as required.

4. To collect and support the review of audit data associated with monitoring outcomes of relevant work streams of medicines optimisation services in the interface or community setting.

Education and Training

1. To provide education and training on medicines issues to staff working in hospital setting including members of social care, general practice teams and local community pharmacists

2. To commit to undertake relevant training to qualify as a pharmacist independent prescriber

3. To ensure continuous development of professional knowledge competencies by attendance at in house/external training programmes and appropriate self-education.

4. To act as a tutor and educational supervisor for trainee pharmacists and pharmacy diploma practitioners

5. To provide support when required for junior and trainee pharmacists including provision of information, informal teaching and assessment of trainee pharmacists and diploma practitioners.

6. To provide teaching and training sessions on pharmacy related issues to pharmacy, ward and clinical staff.

Financial

1. To support the delivery of targets in the general practice and community setting in relation to medicines optimisation and service delivery within quality and outcomes framework areas and enhanced services as required.

To provide pharmaceutical advice on the use of more cost-effective drugs across the primary and secondary care interface and within the general practice setting, including the provision of advice and implementation of formulary recommendations and shared care guidance.

Research & Development

1. To participate in clinical audit in medicines optimisation initiatives to influence quality improvement around use of medicines within general practice and across local healthcare settings.

2. To support the development and evaluation of local initiatives in the delivery of medicines optimisation

Communications and Relationships

1. To communicate information following assessing patients medicines needs with relevant members of the multidisciplinary team as required in the general practice, PCN and primary care setting. This will include close liaison with both community and hospital service colleagues in addition to GPs and other practice staff, carers, and other members of both primary and secondary care teams.

2. To communicate medication related issues to patients and relatives. This includes medication history taking, medication review and medication counselling and overcoming barriers to understanding and communication such as language, hearing, visual or cognitive difficulties. Communication is either verbal in the form of face to face contact, over the telephone or written in the form of medication reminder charts.

3. To communicate verbal and written information across the primary and secondary care interface regarding patients therapy on admission and discharge, documenting key information in the primary care record (EMIS) or Electronic Discharge Notification (EDN), and, where appropriate, resolving queries to support vulnerable patients with medicines management needs.

4. To liaise with relevant ICB and PCN colleagues on prescribing related issues to ensure consistency of patient care.

Person Specification

Education/Qualification

Essential

• B. Pharm / M. Pharm / BSc (Pharmacy)
• Registered with the GPhC
• Postgraduate Certificate in General Pharmacy Practice (or equivalent)

Desirable

• Postgraduate Diploma in General Pharmacy Practice (or equivalent)
• Pharmacist Independent Prescriber or working towards qualification

Previous Experience

Essential

• A minimum of 2 years post-registration experience in hospital pharmacy in an acute NHS setting or equivalent clinical experience.
• Demonstrable experience in clinical pharmacy practice covering a broad range of specialities
• Demonstrable experience of multidisciplinary working
• Demonstrable experience in supervising others.
• Demonstrable experience of co-ordinating and leading on clinical audit.

Desirable

• Previous experience of delivering formal education and training sessions.
• Experience of working within GP practices &/or a community or primary care pharmacy setting.
• Development of evidence-based guidelines

Knowledge, Skills and ability

Essential

• Ability to work on own initiative and effectively as part of a team both within pharmacy and a multidisciplinary environment
• Appreciation of the nature of GPs, general practice and primary care prescribing and strategies for improving prescribing
• Recognise priorities when problem solving and appropriately refer to colleagues or seniors
• Ability to prioritise and plan work effectively.
• Ability to contribute to the planning of service developments
• Demonstrated ability to communicate complex information effectively using clear written and spoken English and overcome barriers to understanding
• Self motivation and the ability to motivate others
• Ability to establish and maintain rapport with medical, nursing and other colleagues
• Ability to work positively and calmly under pressure
• Demonstrate sound clinical knowledge and the ability to apply it in practice
• Demonstrate ability to ensure safe and effective use of medicines for patients
• Proven computer literacy and IT skills including: o Email o Word processing o Spreadsheets o Databases o Use of search engines/medical databases to retrieve information
• Demonstrated accurate numeric skills
• Recognises limitations and takes responsibility for own actions

Desirable

• Experience working with medical and nursing teams.
• Knowledge of NHS policy and current issues
• Experience working with clinical systems such as EMIS

Personal attritubes

Essential

• Flexible approach to work
• Committed to own continuing professional development and maintaining a CPD portfolio.
• Demonstrable willingness to learn and develop new skills
• Reliable, polite and approachable
• Ability to cope with challenges and change
• Knows own professional and personal limitations and seeks advice where necessary
• Able to demonstrate high levels of communication skills involving negotiation and co-operation using complex and often sensitive information.
• Demonstrable ability to prioritise work and meet deadlines
• To be able to influence and negotiate with health professionals in a diplomatic manner

Other

Essential

• Willingness to contribute to the general life and work of the Pharmacy and Trust
• Able to work agreed hours

Desirable

• Hold current driving license and willing to use own care for visits /travel in community setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

Lewisham

SE13 6LH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The objective of this post is to provide the junior clinical fellow with knowledge and clinical experience in delivering a broad spectrum of critical careincluding: Recognition and management of single and multiple organ failure following cardiovascular intervention. Basic techniques in respiratory support including invasive and non-invasive ventilation, protective lung strategies and managementALI/ARDS, and respiratory weaning. Basics of extracorporeal life support (VV and VA ECMO). Essentials of renal failure and basic management of renal replacement therapy. Recognition and management of sepsis and appropriate antimicrobial therapy. Haemodynamic monitoring including pulmonary artery flotation catheters and noninvasive cardiac output monitoring. Intra-aortic counter-pulsation therapy and temporary pacing. Postoperative and peri-operative management of complex cardiothoracic surgical patients. General management of critically ill patients (analgesia, sedation, nutrition, EOLC etc). Contribution to a clinical or basic science research project during their appointment. Contribution to an audit project/Quality Improvement Project.

Person Specification

Qualifications/Training

Essential

• Maximum score 6 o Full GMC registration with a license to practice o MBBS or equivalent medical qualification o Completion of foundation year 2 training (or equivalent)

Desirable

• FRCA/MRCP/MRCS or equivalent qualification (or first part)

Experience

Essential

• o Minimum one year of clinical experience in hospital practice o Ability to provide a complete employment history with no unexplained career gaps

Desirable

• Evidence that career progression is consistent with personal circumstances o Experience within Intensive Care Medicine and/or anaesthesia o Demonstrable research experience o Demonstrable teaching experience

Skills, Knowledge and Abilities

Essential

• o Good interpersonal and communications skills in line with the Trust's Core Behaviors (see appendix one) o IT skills and computer literacy o Advanced Life Support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Royal Brompton Hospital

London

SW3 6NP

United Kingdom

Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Job description

Job responsibilities

Receptionist Job description and person specification

The post-holder is a Receptionist.

The Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, the effective use of the appointment system, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration,

The post-holder will act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

The Receptionist will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

The post-holder will be an integral part of the general practice team.

The following are the core responsibilities of a Receptionist in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Accurately detail information on patients records within the clinical system

b. Maintain and monitor the practice appointment system

c. Process personal, telephone and e-requests for appointments

1. Assist with total triage administration

e. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

f. Signpost patients to the correct service

g. Initiate contact with and respond to, requests from patients, team members and external agencies

h. Photocopy documentation as required

i. Data entry of new and temporary registrations and relevant patient information as required

j. Input data into patients healthcare records as necessary

k. Direct requests for information, i.e., DSAR, insurance/solicitors letters and DVLA forms to the administrative team

l. Manage all queries as necessary in an efficient manner

m. Carry out system searches as requested

n. Support all clinical staff with general administrative tasks as requested

o. Undertake a broad spectrum of administrative duties commensurate with the role

p. Be an integral part of the general practice team

q. Act as a chaperone as required

r. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children

s. Support in the delivery of enhanced services and other service requirements

t. Undertake all mandatory training and induction programmes

u. Contribute to and embrace the spectrum of clinical governance

v. Maintain a clean, tidy, effective working area at all times

w. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.

Person Specification

Qualifications

Essential

• See attached Document

Desirable

• See attached Document

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Box Surgery

Address

The Surgery

London Road, Box

Corsham

Wiltshire

SN13 8NA

United Kingdom

Employer's website

http://www.boxsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The appointees will form a close working relationship with the practice or services where they are providing primary care services. Work with practice teams support acute and long-term medical conditions management, the achievement of prescribing outcomes for Quality Outcomes Framework ; Directed Enhanced Services ; Local Incentive Schemes and Prescribing Incentive Schemes .

A high degree of flexibility will be required, along with willingness to adapt to fluctuations in practice workload and be adaptable to the day to day demands of a busy general practice or urgent care workload.

Clinical responsibilities:

A good standard of patient medical care

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including GP surgery consultations and emergencies, telephone / Video / Online consultations and queries, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, patient medical reports and examinations (e.g. Insurance Companies) on behalf of the Practice, referral letters NHS or private, paperwork and correspondence in a timely manner

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Recording clear and contemporaneous I.T. based consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions

Prescribing in accordance with locally agreed or national guidelines.

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Take part in the duty doctor rota

To do home visits

From time to time there may be extra duties or responsibilities that may be required of the post-holder. These will be agreed with the Clinical lead, and there will be an expectation that new duties or responsibilities may be part of the role, but that they will be appropriate to the knowledge, skills and experience of the employed GP.

Other responsibilities with the Practice:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

A commitment to life-long learning and audit to ensure evidence-based best practice;

A commitment (when seeing patients) to helping the practice promote safe, high quality care.

Maintain reaccreditation portfolio and undertake annual appraisal.

Contributing to evaluation or audit and clinical standard setting within the organisation;

Attending training, Practice Meetings and events organised by the practice or other agencies, where appropriate.

Responsibility for completing Medical Reports / requests for patient information.

To be professional at all times and maintain a formal dress code.

To maintain a good working relationship with staff, doctors and patients and contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion

Team working

• Understand own role and scope, and identify how this may develop over time
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
• Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence
• Ensure clear referral mechanisms are in place to meet patient need, if required
• Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery
• Participate in team activities that create opportunities to improve patient care
• Participate in and support local projects as agreed with the practice management team

Utilising information

• Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information
• Review and process data using accurate SNOMED codes to ensure easy and accurate retrieval for monitoring and audit processes
• Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition
• Understand the responsibility of self and others regarding the Freedom of Information Act
• Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care

Record keeping and administration

• Make accurate and contemporaneous records of all patient encounters in accordance with practice records protocols and coding protocols
• Accurately label and document patient samples and submit for collection and analysis.
• Maintain skills in using patient appointment system
• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
• Take the necessary precautions when transmitting information
• An understanding, acceptance and adherence to the need for strict confidentiality

Service improvement:

• Be aware of and, if appropriate, assist in current clinical audit
• Work with colleagues in the team on the development of current and new services and other initiatives
• Deal with requests from patients and clinical staff for health information leaflets

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Engaging with and contributing to issues/processes involving Health & Safety in the workplace

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Safe management of sharps procedures including training, use, storage and disposal

Reporting potential risks identified.

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

Identifying and reporting hazards/risks and contributing to control measures.

Adhering to all relevant policies including infection control, cold chain

Contributing to keeping the working area and patient areas tidy and free from hazards.

Using protective equipment and clothing provided and in accordance with the practices policy.

Handling specimens and clinical waste/sharps in accordance with practice policy.

Applying correctly spill control and decontamination policies

Ensuring sufficient supplies of all cleansing and infection control materials.

Attending regular health and safety training.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Flexibility:

This job description is not intended to be an exhaustive description of every duty performed by the post holder, but rather a guide to the type and nature of the duties. In Essex Lodge Surgery, flexibility in the duties undertaken and the hours worked are essential to achieve the objectives of a smooth running practice.

The post holder is required to carry out any duties that fall within the scope of this role, that may reasonably be requested by the Partners or the Practice Manager and that relate to the efficiency and smooth running of the Practice.

The post-holder may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners/Management Team will not be unreasonably refused.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a healthcare setting
• Knowledge of EMIS web clinical system

Desirable

• Knowledge of databases
• Customer Service Training or formal reception training

Qualifications

Essential

• Eligible to work in General Practice as a GP
• Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and GMC revalidation
• Excellent communication and interpersonal skills
• Ability to work as part of a multi-disciplinary team
• Understanding of the pressures faced by GPs and healthcare teams
• Current registration with the GMC and appropriate representation with a recognised medical defence organisation
• Strong levels of IT proficiency and familiarity with primary care clinical systems (EMIS WEB). Experience in using the Microsoft suite of programmes
• Proven ability to handle a busy and varied primary care case load
• A good understanding of Primary Care contracting requirements
• Understanding of QOF, local and national incentive schemes, prescribing or other initiatives are acted on as required
• Ability to drive and use of a vehicle to carry out home visits
• Able to take a consultative approach to their work, appropriately involving relevant people
• Able to put the needs of the team ahead of individual needs at busy times, periods of increased workloads ,QOF assessment, flu campaigns, sickness absences or unplanned leave etc.
• Flexibility to adapt to different organisational settings
• Organised and efficient in record keeping.

Desirable

• GP with specialist interest
• Willingness to contribute to and participate in a peer support group
• Proven ability to offer support within a clinical team and share learning points in practice meetings
• Competent EMIS Web user

Educator

Essential

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion
• To prepare and participate in CQC visit

Desirable

• Excellent communication skills including verbal, written, face to face and active listening skills.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

IT Skills

Essential

• The practice has been a GP training and teaching practice since 1985, having two GP trainers and GP registrars. The practice provides training to physician associate (PA) and medical students from the Queen Mary University of London and also medical students from Kings College London. Training and development are therefore an important part of the practices ethos.

Desirable

• The practice is well advanced in terms of computerisation and fully computerised. The clinical IT system is EMIS Web. It has adopted new AI software such as EMMA and ANIMA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Lodge Surgery

Address

94 Greengate Street

London

E13 0AS

United Kingdom

Employer's website

https://www.essexlodge.com/ (Opens in a new tab)

Job description

Job responsibilities

Core role:

Working as a team member with other health professionals to deliver routine and urgent care for patients including assessment, advice, treatment and onwards referral - whether to other team members or to secondary care. Appointments are delivered by phone or face to face with appointment length variable according to the complexity of the issue. GP advice will always be available.

Training and personal development:

The practice is supportive of relevant personal development and training. In-house training and clinical meetings are provided in some subjects and online training is available for all statutory mandatory training. Attendance at suitable courses is also supported with prior agreement.

The post-holder will develop and maintain a Personal Learning Plan and participate in any training programme implemented by the practice as part of this employment, plus other relevant training as agreed. The post-holder will maintain training as required for ongoing registration and practice in their role.

Additional responsibilities:

All team members are expected to take on some administrative, leadership or managerial duties according to their abilities and expertise, and often their personal interests. These should not be excessive and will not be the main role.

Person Specification

Knowledge, Attributes and Skills

Essential

• Good interpersonal and communication skills.
• Good written skills and clear concise record keeping.
• Understanding of clinical governance issues in primary care.
• Good professional standing.
• Ability to work well in a team, supporting colleagues and seeking advice where necessary.
• Ability to recognises limits of own practice and expertise.

Desirable

• Understanding of general practice funding and reporting. e.g. awareness of QOF and its implications for the practice.
• Knowledge and skills in resource management.
• Comfortable with change in working environment and working practices over time.
• Skills in practical procedures, e.g. phlebotomy.
• Willingness to contribute to colleagues' education.

Experience

Essential

• Advanced clinical practice skills.
• Skilled in management of minor illness and minor injuries.
• Ability to recognise and seek appropriate help with first presentations of more serious illness and medical emergencies.
• Qualified or near-qualified as an independent prescriber.

Desirable

• Experience working in Primary Care.
• Familiarity with EMIS Web and online consulting.
• Experience in managing patients with long term conditions.
• Management of patients with complex needs.
• Experience of Quality Improvement programmes.

Qualifications

Essential

• Full registration with NMC or HCPC (UK).
• Evidence of Advanced Practice Qualifications or near-complete training as Advanced Practitioner.
• Qualified or near-qualified as Independent Prescriber.
• Relevant nursing degree or other primary healthcare professional degree.
• Eligible to work in UK primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Milborne Port Surgery

Address

Gainsborough

Milborne Port

Sherborne

Dorset

DT9 5FH

United Kingdom

Employer's website

https://www.milborneportsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• A Dental Nurse qualification recognized by the GDC as a route to qualification

Desirable

• Post Certificate Qualification in Conscious Sedation Dental Nursing

Experience

Essential

• Good level of experience working as a qualified Dental Nurse

Desirable

• Previous experience within a hospital or similar setting

Skills

Essential

• Ability to work under pressure and prioritise care
• Ability to monitor the quality of own and others work
• Ability to identify and access the potential risks involved in work activities and processes for self and others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The hospital is developing its paediatric services further to provide a day case surgical pathway from April 2025! We are initially treating minor and moderate complexity surgery, for clinically well children, above the age of 3.

To support this pathway and ensure the delivery of safe and high-quality care, the hospital seeks post-FRCA stage 2 or 3 trainees, who have completed Stage 2 paediatric competencies, or equivalent.

Applicants need to be EPALS or APLS providers at the point at which they commence work for the hospital.

St John & St Elizabeth Hospital has an ever-increasing paediatric demand within its Urgent Care Centre, as well as within its dedicated paediatric outpatient department.

There is opportunity for strategic growth within children and young peoples services and successful applicants are encouraged to be a part of this exciting journey!

Person Specification

Experience

Desirable

• Post FRCA stage 2 or 3 trainees, who have completed stage 2 paediatric competencies or
• Non-HEE trainee who has completed FRCA and competencies or
• Non-training grade doctor who is able to demonstrate their paediatric experience
• EPALS provider
• Level 3 Paediatric Safeguarding (hospital is able to support)
• Able to obtain enhanced DBS check (hospital will arrange)
• Commitment to support hospital develop successfully, safe and effective paediatric day case surgical pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

CLINICAL RESPONSIBILITIES

• To be part of the critical care team based across the Royal Brompton critical care units as required.
• To participate in medical audit.
• To participate in the education and supervision of medical trainees and other staff.

• Critical care echocardiography (TTE and TOE); rom FEEL/FICE, BSE Level 1-2, CUSIC certification to BSE/EACVI accreditation and beyond
• ECMO (VV and VA) and retrieval
• Additional opportunities maybe possible after discussion (respiratory medicine, pulmonary hypertension, anaesthesia, transfer medicine, GUCH, ICU follow up, management & leadership, education)

The units have consultant cover 24/7, onsite day times Monday to Sunday, and additional consultant cover is provided for ECMO retrieval.

There is an active teaching programme covering general and specialist critical care, as well as targeted teaching for relevant postgraduate examinations, either locally or in collaboration with neighbouring institutions.

The unit teaches and trains undergraduate students from Imperial University and has numerous honorary visiting fellows. The postholder would be expected to support these teaching activities.

Person Specification

Essential Criteria

Essential

• Eligible for registration with the GMC at time of the employment
• Minimum 3-6 months experience in adult Cardio-thoracic Critical Care

Desirable

• Postgraduate diploma (FRCA or equivalent)
• Higher Degree( MD,PhD or Equivalent)
• Training Echocardiography

Skills, Knowledge and Abilities

Essential

• Good interpersonal and communications skills in line with the Trust's Core Behaviors (see appendix one)
• IT skills and computer literacy
• Airway Skills

Experience

Essential

• Cardio-thoracic Critical Care experience

Desirable

• Critical Care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Royal Brompton Hospital

Sydney Street

London

SW3 6NP

United Kingdom

Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Job description

Job responsibilities

• Deliver exceptional pre- and post-operative patient care in a clinical environment
• Support the consultant during consultations and procedures, upholding the utmost professionalism and discretion
• Serve as the point of contact for patients, ensuring continuity and comfort throughout their journey
• Provide clear, detailed patient education, fostering trust and understanding at every stage
• Work in content creation for social media, showcasing our results, expertise and approach to patient care with sensitivity and professionalism
• Maintain impeccable clinical documentation and uphold the highest standards of safety, ethics, and confidentiality

Person Specification

Qualifications

Essential

• Registered Nurse NMC
• Minimum Band 6 experience.
• Interest in cosmetic/plastic surgery nursing.
• Evidence of ongoing training and commitment to personal development
• Evidence of accumulation of relevant experience/knowledge
• Evidence of good oral and written communication

Desirable

• Training/licence for suture removal and injections.
• Prior experience in plastic, cosmetic, or surgical nursing desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Delivering highquality clinical care in line with UCC and hospital policies
• Acting as a role model and expert practitioner, supporting junior staff and colleagues
• Leading paediatric resuscitation during emergencies
• Ensuring accurate, timely documentation using electronic medical records
• Supporting the Casualty First Manager with team development
• Deputising for the Clinical Lead when required
• Participating in audits, service improvement, and quality assurance
• Maintaining uptodate ALS and EPALS certifications
• Promoting a culture of continuous learning, safety, and patientcentred care

Person Specification

Experience

Essential

• GMCregistered doctor on the GP register
• Experience in General Practice, Minor Illness, and A&E
• Strong paediatric experience
• Evidence of CPD and commitment to ongoing development
• Excellent diagnostic and physical examination skills
• Ability to work autonomously and make safe, timely decisions
• Outstanding written and verbal communication
• Experience working within a multidisciplinary team
• A patientfocused approach to care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents or please click apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

• Working at NVQ level 3 in Health or Health and Social care (or equivalent) Physiological measurements training

Desirable

• Health and Safety training Infection control training First Aid training

Experience

Essential

• Previous relevant experience of working within health care settings.

Desirable

• Working within GP Practices

Aptitude and Abilities Skills

Essential

• A high level of interpersonal and communication skills. Ability to engage members of the public. Ability to work independently and as part of a team. Clinical skills as outlined in job description Motivational Skills - able to enthuse and motivate others

Desirable

• IT literacy Local knowledge of statutory and voluntary services Working knowledge of Vulnerable Adult and Child Protection procedures The ability to speak or learn Welsh to a satisfactory level.

Personal Qualities

Essential

• Able to work effectively in a multi-disciplinary / multi-agency arena Able to work with colleagues in a professional manner Able to prioritise own workload Good organisational skills Will experience occasional exposure to emotive circumstances Must possess a non-judgemental attitude towards others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

CTM wide

CTM wide

CF45 4SN

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

The post holder will safeguard and promote the welfare of adults and children in line with policy and to ensure that the organisation and staff complies with the same.

The post holder will work in partnership within the multiagency teams, in Starting Point, as the first point of contact for health. They will contribute to a high quality and efficient assessment process for children and young people in Derbyshire, allowing enquiries/referrals to be dealt with in a timelier manner. This will ensure families receive the right help at the right time by the appropriate service, resulting in the best outcomes for the child/young person, including attendance at Starting Point Strategy Meetings.

The post holder will be available to advise the Starting Point Social Care Team and partners in health about matters relating to referrals.

The post holder will work as part of the Starting Point multiagency team to analyse health information alongside the integrated team.

The post holder will triage and provide health information to support the delivery of the commissioned Safeguarding Children and Triage Service, including attendance at Locality Strategy Meetings.

Attend, contribute, give specialist advice and contribute to safety planning when required, to the Multi Agency Risk Assessment Conferences (MARAC) related to safeguarding vulnerable individuals, children and families.

To support DCHS staff that attend the MARAC meetings.

To support the Safeguarding Service to review records for strategy meetings, meetings, chronologies, case file-based audits and information exchanges (adult and children).

To contribute and support the Safeguarding Service to deliver the Trust safeguarding training and to ensure that they have the requisite knowledge in relation to safeguarding adult and children (Think Family).

Person Specification

Education, Qulaification and training

Essential

• 1st level Registered Children's Nurse or Registered Mental Health Nurse or Registered Nurse or Registered Allied Health Professional
• First Degree
• Evidence of Post Basic Continuing Professional Development in Safeguarding Children and Adults

Desirable

• Specialist Community Public Health Nurse (Health Visitor or School Nurse Qualification)
• Training Qualification

Experience and knowledge

Essential

• Awareness of legal framework underpinning safeguarding (adult and children)
• Knowledge of safeguarding procedures
• Extensive clinical experience working with a safeguarding children caseload within the health care setting

Desirable

• Management or leadership Experience
• Experience of delivering training

Skills and attributes

Essential

• Communication skills both written and verbal
• Report writing skills
• IT skills

Desirable

• Stress management skills
• Experience of audit process

Aptitude and personal qualties

Essential

• Ability to work individually and as part of a team
• Approachable
• Focussed on safeguarding adults, children and families

Desirable

• Ability to identify own stress/staff stress and have knowledge of existing support services.
• Confidence to challenge professional practice or others in difficult situations with respect

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Crich Medical Practice

Crich medical practice

Crich

DE45PB

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical and Professional Responsibilities

• Support the Ward Manager(s) in leading and supervising a safe, high standard of nursing practice and the delivery of evidenced based patient care in accordance with the NMC Code of Professional Conduct, the Trusts Strategy for Nursing and Trust/Unit Policies and Procedures.
• Assist the Ward Manager(s) in providing and developing good nursing practice ensuring that said practices are in accordance with department and hospital policy.
• Assist in the establishment, monitoring and evaluation of agreed standards of patient care and quality service.
• Determine nursing care priorities, planning the delivery of patient care taking into account the skill mix of staff.
• Interpret the significance of the patients clinical observations and records, making decisions and planning in areas affecting patient care; reports promptly to medical or appropriate staff any matters which fall outside his/her responsibility.
• Monitor clerical and legal documents completed by ward staff, ensuring they are accurate and legible.
• Establish an effective communication system with patients, their carers, and all staff working in the multidisciplinary team.
• Assist with any appropriate evaluation projects and in the assessment of new equipment and technology.
• With the Ward Manager(s), ensure that clinical and housekeeping practice follows policies/procedures designed to prevent hospital acquired infection.

Person Specification

Clinical Skills

Essential

• Cardiology experience in an acute setting
• Relevant cardiac qualification
• ILS
• Shift Leader Experience

Desirable

• ALS
• NIV Competency

Personal Skills

Essential

• You are able to communicate effectively with them and with other staff to ensure that their care, treatment and support are not compromised
• Able to motivate and develop a team of staff
• Ability to delegate and prioritise

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St. Peter's Hospital

Guildford Road

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Respond to queries from patients and Healthcare personnel as appropriate. Provide empathy and reassurance to patients where necessary.
• Manage patient investigation results. Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Ensure all reports are seen and signed by Clinician prior to filing in case-notes.
• Participate in the training and supervision of Support Medical Secretaries, Medical Audio Typists and work experience students, which will involve planning and allocation of work, and checking of letters produced for accuracy, as appropriate
• Undertake self-supervision and effective self-organisation in terms of:

1. co-ordinating annual and other leave in co-operation with other secretaries, and with the approval of management;
2. liaising with other secretaries to ensure fair distribution of work by mutual assistance;

• Establish and maintain efficient office systems, including filing systems and maintain a booking out and/or booking in system for case-notes.
• Liaise with Admissions Department in respect of patients requiring hospital admission, ensuring that relevant information or instructions are communicated effectively. Ensure that all relevant investigations are available prior to admission and in particular that any problem with the potential to delay admission/surgery is brought to the urgent attention of the relevant clinician (may be necessary to liaise with or organise input of other Clinicians prior to admission (eg anaesthetic assessment) or to co-ordinate arrangements where procedures require multidisciplinary input)
• Maintain confidentiality at all times, ensuring that information is only divulged to authorised sources and by appropriate means.
• Input and extract data from hospital systems and other relevant software programmes, which may be Trust-wide or specialty-specific.

Person Specification

Qualifications

Essential

• GCSE English at Grade 'C' or above or equivalent
• AMSPAR Diploma or equivalent extensive medical secretarial experience
• RSA/OCR Level III or equivalent
• Proficient IT skills (use of Microsoft office packages - particularly word and excel)
• Working knowledge of medical terminology

Experience

Essential

• Ability to accurately transcribe complex dictation
• Previous Medical secretarial experience
• Experience using the hospital's Electronic Patient Record system
• Previous experience working in an NHS Office environment

Skills

Essential

• Clear and accurate written and verbal communication and ability to converse in a positive professional manner
• Proven ability to work in a team and be supportive of team members
• Highly motivated and possess enthusiasm for developing the role
• Good organisational skills. Manage/priorities own workload
• Ability to use own initiative and work without close supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Burnley General Hospital

Casterton Avenue

Burnley

BB10 2PQ

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Independently perform Hysteroscopy examination and treatmen

Plan and document the on-going care requirements for the women maintain records that reflect planning, communication and management of care.

Ensure a working knowledge of the use, maintenance and safety of the machines used in the clinic.

Utilise advanced communication skills for complex situations regarding diagnostic findings and patient care.

Participate and facilitate the training and education of both medical and nursing staff that are undertaking Hysteroscopy related education.

Set, monitor and evaluate standards of care within the service.

Conduct qualitative and quantitative audits for the service to highlight the opportunities for the specialist clinic and advance the service.

Present audit findings in appropriate forums.

COMMUNICATION

Demonstrate pro-active and effective leadership and act as a positive role model.

Demonstrate effective communication and collaboration with all members of the multi-disciplinary team.

Communicate highly complex and sensitive information to the patient and referring clinician related to diagnosis.

Provide and receive highly complex information which requires empathy and reassurance and often involves overcoming barriers to understanding.

To communicate effectively and empathetically with relatives of patients.

To ensure that urgent findings are communicated and patients are directed accordingly.

To liaise with other departments/wards within the hospital and various external sources in order to provide a quality service to patients and clinicians. Keeping them informed of any delays to patient throughput that might result as a consequence of, for example excessive workload, equipment breakdown, sickness etc.

Ensure that incidents are reported to the Clinical Services & Quality Manager in accordance with trust policy.

To assess and provide specific communication needs of individual patients

Attend, contribute and when necessary, lead team meetings.

Take responsibility for reviewing the Standard Operating Policy for the service as required.

To develop clinical policies and protocols relevant to the service, ensuring that practice is evidence based. Propose changes to procedures and working practices within the service. Ensure all staff understand and adhere to policies and protocols.

Create and positively promote an environment which is conducive to education and learning.

Participate in the recruitment and selection of staff.

TRAINING AND DEVELOPMENT

To provide high quality expert clinical training and mentoring to all staff as agreed.

To provide specialist information to other Health Professionals regarding Hysteroscopy examinations and treatment as requested.

To personally undertake training and study and assessment, as necessary, to ensure that a high level of current professional knowledge and expertise is achieved, to maintain a CPD portfolio as evidence of all training/study and to use this as part of the annual appraisal process.

To participate, when possible and appropriate, in teaching, lecturing or presentation of case studies and attending multi-disciplinary team meetings.

To participate in research and audit projects and present findings related to these studies as appropriate thus participating in contribution to overall service developments.

ORGANISATIONAL RESPONSIBILITIES

The post holder will actively participate in the Clinical Governance process and Management of Risk. It is a standard element of the role and responsibility of all staff of the Trust that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. Assist in the process of investigating incidents and participation in route cause analysis and sudden untoward incidents Participate in educating and supporting staff in the governance process.

Alongside the Band 7 OPD Manager the post holder will provide leadership and be a role model for medical and nursing staff.

The post holder will maintain records to NMC Professional Standards.

In conjunction with the Band 7 OPD Manager and Matron the Post holder will develop the service, responding to Professional Guidance e.g. NICE, RCOG Guidance

PROFESSIONAL RESPONSIBILITIES

The post holder will maintain NMC registration.

The post holder will work within the NMC code of conduct.

The post holder will participate in a Quality Assurance process to provide assurance of their ongoing ultrasound competence.

As an integral member of the Hysteroscopy team the post holder will collaboratively develop guidelines, pathway, policies and procedures.

Alongside the Band 7 OPD Manager the Post holder will provide leadership and be a role model for medical and nursing staff.