Job summary

An exciting opportunity has arisen for a motivated and experienced Band 6 Nurse to join the Urgent Care Bureau (UCB) Single Point of Access (SPA) team. This role is central to delivering high-quality, patient-centred care within community settings, helping to prevent unnecessary hospital admissions and supporting patients to remain safely in their own homes.

As an autonomous practitioner, you will provide comprehensive telephone triage and clinical assessment, making timely and effective clinical decisions for patients with a wide range of complex physical and mental health needs. This is a rewarding role within a dynamic, multidisciplinary service operating across a seven-day week and providing 24-hour support.

Main duties of the job

The successful candidate will:

• Provide expert telephone triage and clinical assessment for patients referred into the Single Point of Access service.
• Make autonomous clinical decisions, ensuring patients receive the most appropriate care pathway and support.
• Identify signs of deterioration, clinical risks, and safeguarding concerns, escalating appropriately when required.
• Work collaboratively with GPs, acute hospitals, community services, social care, and voluntary sector partners.
• Coordinate referrals and facilitate access to community services to support patient outcomes.
• Deliver evidence-based care and contribute to service improvement and quality initiatives.
• Support the development of colleagues, students, and newly appointed staff through supervision, mentoring, and education.
• Participate in audits, quality improvement projects, and clinical governance activities.
• Contribute to the delivery of a responsive seven-day service through flexible working patterns, including weekends and bank holidays.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

As a Band 6 UCB/SPA Nurse, you will provide specialist clinical assessment and triage via telephone, ensuring patients receive timely and appropriate care within community settings. You will assess complex referrals, identify risks and "red flags", and determine the most suitable care pathway, including escalation to emergency services where required.

The role requires excellent clinical judgement, communication skills, and the ability to work independently while remaining closely connected to a wider multidisciplinary team. You will manage referrals from a variety of healthcare professionals, support patients with complex physical and mental health needs, and provide reassurance and expert advice to patients, carers, and referrers.

You will contribute to service development through clinical governance, audit, quality improvement initiatives, and the implementation of evidence-based practice. In addition, you will support the education and development of colleagues and students, act as a role model within the team, and assist with the day-to-day operation of the service when required.

The post operates on a flexible rota covering seven days per week and contributing to a 24-hour service, requiring a commitment to working evenings, weekends, and bank holidays as needed. The successful candidate will be passionate about delivering excellent patient care, promoting independence, and working collaboratively with partners across health and social care to achieve the best outcomes for patients.

Person Specification

Qualifications / Training

Essential

• Qualifications / Training

Experience

Essential

• Experience

Other job requirements/Skills

Essential

• Other job requirements/Skills

Essential

Essential

• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

An exciting opportunity has arisen for a Bank Band 6 Single Point of Access Clinician to join the Single Point of Access service at Priestley Wharf. The postholder will provide expert clinical triage and assessment for patients with acute and long-term conditions, helping to prevent avoidable hospital admissions and support safe, timely discharge from hospital. Working autonomously within agreed pathways, you will collaborate with patients, carers, multidisciplinary teams, GPs, hospital clinicians, local authorities and other health and social care partners. The role requires flexible working across a seven-day service, with shifts currently operating between 08:00 and 20:00.

Main duties of the job

You will:

• Undertake complex clinical triage and assessment using a range of consultation methods.
• Take effective clinical histories, identify red flags and escalate concerns promptly.
• Use clinical judgement and evidence-based triage tools to determine the most appropriate care pathway.
• Initiate investigations, interpret diagnostic results and plan, manage and evaluate care where appropriate, with support from senior clinicians.
• Make referrals for medical assessment and diagnostic procedures within agreed pathways.
• Signpost and refer patients to appropriate health and social care services to reduce unnecessary A&E attendances and hospital admissions.
• Support safe discharge into community settings.
• Communicate complex and sensitive information clearly and compassionately to patients, carers, families and professionals.
• Maintain accurate, complete and contemporaneous clinical records.
• Contribute to safeguarding, infection prevention, clinical governance, audit and service improvement.
• Deputise for the Band 7 Practitioner and support the day-to-day organisation of service delivery when required.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

Key responsibilities include:

• Delivering safe, evidence-based clinical assessment and triage.
• Recognising deterioration, clinical risk and red-flag symptoms and taking appropriate action.
• Balancing patient safety, clinical guidance and individual patient preferences.
• Working collaboratively with patients and their families to promote independence and develop appropriate care plans.
• Coordinating referrals and access to community, medical and diagnostic services.
• Communicating effectively with internal and external stakeholders and ensuring clinical information is shared promptly and securely.
• Managing anxious or distressed callers with compassion, active listening and clear, jargon-free communication.
• Safeguarding children and adults at risk and reporting concerns immediately.
• Maintaining confidentiality and complying with information governance and data protection requirements.
• Recording clinical assessments, decisions and care accurately and entering activity data within agreed timescales.
• Undertaking direct patient care within the postholders scope of practice.
• Rotating into clinical teams periodically to maintain current knowledge of community services and face-to-face clinical practice.
• Participating in clinical supervision, reflective practice, audits, surveys, quality initiatives and the development of clinical guidelines.
• Supporting improvements to clinical practice, policies and service processes.
• Providing cover for colleagues and deputising for the Band 7 Practitioner when required.
• Supporting colleagues through professional advice, coaching, mentoring and appropriate training.
• Reporting incidents and concerns relating to patient care, health and safety or service delivery.
• Completing mandatory training and maintaining professional registration and competence.
• Using equipment and Trust resources safely, responsibly and sustainably.
• Working flexibly across Trust sites, weekends and bank holidays as required by the service rota.

Person Specification

Qualifications / Training

Essential

• Qualifications / Training

Experience

Essential

• Experience

Other job requirements/Skills

Essential

• Other job requirements/Skills

Essential

Essential

• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

The Bank Advanced Clinical Practitioner (ACP) will provide advanced clinical expertise and leadership within the Single Point of Access service, helping to reduce unnecessary hospital admissions, support admission avoidance, and facilitate timely hospital discharge. The post holder will undertake advanced clinical assessment, diagnosis, treatment planning and care coordination for patients with acute, undifferentiated and long-term conditions. They will work autonomously, provide clinical leadership, support service development, and contribute to education, mentorship and quality improvement initiatives across Adult Community Services.

Main duties of the job

The post holder will act as a first point of clinical contact, undertaking advanced assessments, clinical triage and decision-making for patients referred into the service. They will initiate investigations, interpret diagnostic results, formulate differential diagnoses, make referrals to appropriate services, prescribe independently, and coordinate care plans. The role also includes preventing inappropriate hospital admissions, supporting discharge planning, safeguarding vulnerable individuals, managing complex caseloads, and working collaboratively with multidisciplinary and partner organisations to deliver high-quality patient-centred care. The ACP will also provide clinical leadership, supervision, education and support to colleagues and students.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

• Provide advanced clinical assessment, triage, diagnosis and management of patients with undifferentiated and complex health conditions.
• Independently prescribe and review medications within own scope of practice.
• Initiate and interpret diagnostic investigations and make appropriate referrals.
• Support admission avoidance and facilitate safe and timely hospital discharge.
• Lead and contribute to service quality improvement, clinical audit and governance activities.
• Provide clinical leadership, supervision, mentorship and education to staff and students.
• Work collaboratively with multidisciplinary teams and external partners across the healthcare system.
• Maintain accurate clinical records and ensure compliance with professional, organisational and legal standards.
• Support service development, innovation and implementation of evidence-based practice.
• Promote safeguarding, patient safety and high standards of patient care at all times.

Person Specification

Qualifications / Training

Essential

• Qualifications / Training

Experience

Essential

• Experience

Other job requirements/Skills

Essential

• Other job requirements/Skills

Essential

Essential

• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

An exciting opportunity has arisen for an experienced and highly motivated registered healthcare professional to join our Temporary Staffing Department as a Bank Band 7 Single Point of Access Clinical Practitioner.

Based at Priestley Wharf, you will provide advanced clinical expertise and leadership within the Single Point of Access service. You will undertake clinical triage, assessment and care planning for patients with acute, undiagnosed and long-term conditions, helping to prevent unnecessary hospital admissions and support timely discharge from hospital.

This is a flexible bank position covering a seven-day service. You will be expected to work shifts according to service requirements, normally between 08:00 and 22:00. You will also rotate into clinical teams every three to four months to maintain your knowledge of community services and your clinical practice.

Main duties of the job

You will use advanced assessment, professional judgement and clinical decision-making skills to prioritise referrals, identify risks and determine the most appropriate pathway of care.

Your principal duties will include:

• Providing safe and effective telephone triage and advanced clinical assessment through a range of consultation methods.
• Taking comprehensive patient histories and assessing people with acute, complex or undiagnosed healthcare needs.
• Initiating appropriate investigations, interpreting diagnostic results and evaluating care, with support from the Advanced Clinical Practitioner where required.
• Making direct referrals for medical assessment, diagnostic procedures and other services within agreed clinical pathways.
• Prescribing independently and undertaking medication reviews as part of patient assessment and monitoring.
• Recognising and responding to complex, urgent and emergency situations, including initiating effective emergency care.
• Supporting patients, carers and professionals to make informed decisions about care.
• Signposting and referring patients to appropriate health and care services to reduce avoidable attendances and hospital admissions.
• Managing acute caseloads and coordinating discharge or transfer to appropriate internal or external services.
• Safeguarding children and adults at risk by identifying, reporting and acting immediately upon concerns.
• Maintaining accurate, complete and contemporaneous clinical records.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

• Provide advanced clinical triage, assessment and decision-making for patients with acute, complex or undiagnosed needs.
• Prioritise referrals, manage clinical risk and respond appropriately to urgent or emergency situations.
• Initiate investigations, interpret results, prescribe medication and refer patients to appropriate services.
• Work collaboratively with patients, carers and multidisciplinary teams to develop, monitor and review individual care plans.
• Support admission avoidance and coordinate safe discharge or transfer of care.
• Provide senior clinical leadership, supervision, training and support to colleagues.
• Maintain accurate clinical records and comply with safeguarding, clinical governance, confidentiality and infection-control requirements.
• Contribute to service planning, audit, quality improvement and the implementation of clinical policies and pathways.

Person Specification

Qualifications / Training

Essential

• Qualifications / Training

Experience

Essential

• Experience

Other job requirements/Skills

Essential

• Other job requirements/Skills

Essential

Essential

• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Community Nurse Frailty and Dementia- Learning Disabilities - Band 6 (part time - 30 hours)

An exciting opportunity has arisen for experienced and highly motivated individual to join community city wide service within the Learning Disabilities Service.

Due to the nature of the role this is open to Registered Nurses Learning Disability who have experience in supporting service users with frailty and or dementia.

The role involves providing specialist support and guidance to adults with learning disabilities who are frail and/or diagnosed with dementia and supporting their carers. The successful candidate will provide clinical services through the effective management of an active caseload.

You will be an experienced and flexible individual with excellent communication skills and a passion for multi disciplinary team working.

Main duties of the job

To work within the framework of a multi-disciplinary team to provide support and guidance to adults with learning disabilities and their carers.

To work within the framework of health facilitation (level one and two).

To co-ordinate a clinical service under the supervision of Senior Community Nurses.

To provide support to adults with learning disability who have dementia and/or frailty.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Job description

Job responsibilities

To manage and co-ordinate a caseload under the supervision of the Senior Community Nurse.

To focus on individual health outcomes for people with learning disabilities and offer support to access health services.

To promote service development and planning within mainstream services supporting them to achieve Valuing People targets and examine initiatives to reduce health inequalities.

To assess, plan, implement, evaluate and review programmes of care and ensure measurable outcomes and discharges are efficiently and effectively carried out.

Person Specification

Qualifications/training

Essential

• Registered Nurse: Learning Disabilities or Mental Health
• Post qualification training

Desirable

• ENB 998 or equivalent

Experience

Essential

• Significant post registration
• Working with Multi-disciplinary Teams
• Dealing with complex health needs
• Working with Multi-agencies

Desirable

• Experience in managing frailty & dementia

Skills

Essential

• Knowledge and understanding of assessment processes
• Understanding diversity
• Level 1 & 2 health facilitation
• Understand legislation in relation to people with learning disabilities
• Ability to undertake and understand audit tools
• Knowledge of Care Programme Approach
• Good IT skills
• Good communication skills both written and verbal

personal qualities

Essential

• Confident
• Assertive

Other Job Requirements

Essential

• Car driver essential with full licence and access to a vehicle
• Must be able to meet the travel requirements of the role
• On call participation
• Flexible working

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. **

Part time post - 22.5 hours per week (Tuesdays, Wednesdays, Thursdays - 08:30-16:30)

To provide administrative support to the child in care medical secretarial team to ensure that the service operates efficiently.

Main duties of the job

• Provide general administrative and clerical support, including managing telephone enquiries, messages, correspondence, and post.
• Maintain accurate patient and departmental records, including updating information on relevant systems and retrieving documentation when required.
• Support the smooth running of outpatient clinics by preparing clinic lists, managing documentation, and liaising with consultants, secretaries, and booking services.
• Handle confidential documents through scanning, photocopying, filing, uploading, and distribution in line with data protection requirements.
• Assist medical secretaries with routine administrative tasks and correspondence.
• Monitor and maintain departmental supplies, stationery, and clinical documentation stock levels.
• Resolve day-to-day administrative issues and coordinate with relevant teams to ensure efficient departmental operations.
• Contribute to quality assurance activities, audits, and compliance with organisational policies, procedures, and administrative standards.
• Undertake additional duties appropriate to the role as directed by management.

About us

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust - known as BCHC - and its 5,000 staff are dedicated to delivering the best care they can to those using our services, and to helping build healthy communities.

The team deliver more than 100 different NHS services for people of all ages - from birth through childhood and adult life to older years.

BCHC provides core community health services for the 1.1 million people of Birmingham and also a range of specialist rehabilitation and dental services for the 6.5 million people across the wider West Midlands region.

BCHC colleagues are focused on delivering safe, high quality care, working across a range of locations including people's own homes, community clinics and hospital settings. BCHC actively works in integrated style with a range of partner organisations across health and social care, and promotes equitable access for all to NHS services.

Job description

Job responsibilities

• Answer telephone calls, deal with initial enquiries, and forward calls or messages as appropriate.
• Photocopy, scan, and upload confidential documents, including correspondence that may contain sensitive or distressing information.
• Open, date-stamp, and distribute incoming post, ensuring urgent correspondence is passed to the appropriate person promptly.
• Retrieve and manage case notes and records as required, including for audit purposes.
• Provide consultants and medical staff with clinic lists at the start of each clinic session.
• Liaise with consultants' secretaries and the Central Booking Service regarding clinic cancellations, additions, and amendments.
• Support the smooth administrative operation of the department by resolving routine issues and coordinating equipment and stationery requests.
• Assist medical secretaries with routine administrative tasks and correspondence, including copy typing where required.
• Maintain adequate stocks of clinical documentation and ensure clinic rooms are appropriately supplied.
• Receive, sort, and distribute post for multidisciplinary team members as required.
• Update and maintain accurate patient information on the Patient Administration System (PAS).Monitor and replenish departmental stationery supplies.
• Adhere to divisional administrative standards and participate in audits when required.
• Comply with all Trust policies, procedures, and departmental Standard Operating Procedures (SOPs).Undertake any other duties appropriate to the grade and responsibilities of the post, as agreed with the line manager.

Person Specification

Qualifications

Essential

• 5 or more GCSE/O levels which must include English and Maths at Level C or above OR equivalent

Experience

Essential

• Previous office experience in a role involving dealing with the public
• Experience of working within a team

Skills/knowledge

Essential

• Excellent communication skills to relate to both staff and members of the public
• Self-motivated and able to prioritise own workload
• PC skills Windows XP, Excel

Job summary

** Please note, this is an internal vacancy and only employees of Birmingham Community Health NHS Foundation Trust (BCHC), Trust Bank and agency staff engaged with BCHC are eligible to apply at this time. **

Part time post - 30 hours per week (Tuesday - Friday 08:45 - 16:45)

To provide reception service and administrative support to the medical secretarial team to ensure that the service operates efficiently.

Main duties of the job

To answer telephone calls, dealing with initial queries and forwarding calls and messages as necessary. Responsible for pulling of notes for clinics ensuring that the notes are properly bound and prepared to agreed information governance and medical records standards. Photocopying and sending out of clinical letters and reports ensuring that the demographic information on letters matches the information on envelopes and finalise the letters on PAS for the Secretary (after being signed by the Doctors). Due to their content some correspondence may be of an upsetting nature.

Opening and date stamping of post, ensuring that urgent correspondence is passed onto the appropriate person, scan in the new patient referrals (after triage by the Doctor) and send them to the Central Booking Service, in a timely manner. Participate in archiving clinical notes on an annual cycle to ensure the best utilisation of medical records storage. Retrieve notes from filing as required for audits. Ensure that the filing areas are kept tidy and that filing is undertaken on a daily basis to ensure that notes are up to date. File correspondence and reports in medical notes prior to appointments. Ensure medical records contain documents, graphs and forms required by Consultants and medical staff. To arrange interpreters as required, following local procedures.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Job description

Job responsibilities

To answer telephone calls, dealing with initial queries and forwarding calls and messages as necessary. Responsible for pulling of notes for clinics ensuring that the notes are properly bound and prepared to agreed information governance and medical records standards. Photocopying and sending out of clinical letters and reports ensuring that the demographic information on letters matches the information on envelopes and finalise the letters on PAS for the Secretary (after being signed by the Doctors). Due to their content some correspondence may be of an upsetting nature.

Opening and date stamping of post, ensuring that urgent correspondence is passed onto the appropriate person, scan in the new patient referrals (after triage by the Doctor) and send them to the Central Booking Service, in a timely manner. Participate in archiving clinical notes on an annual cycle to ensure the best utilisation of medical records storage. Retrieve notes from filing as required for audits. Ensure that the filing areas are kept tidy and that filing is undertaken on a daily basis to ensure that notes are up to date. File correspondence and reports in medical notes prior to appointments. Ensure medical records contain documents, graphs and forms required by Consultants and medical staff. To arrange interpreters as required, following local procedures.

Person Specification

Qualifications

Essential

• 5 or more GCSE/O levels which must include English and Maths at Level C or above OR equivalent

Experience

Essential

• Previous office experience in a role involving dealing with the public
• Experience of working within a team

Skills/knowledge

Essential

• Excellent communication skills to relate to both staff and members of the public
• PC skills Windows XP, Excel

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

The post holder will provide a comprehensive administrative support to the departments within the Rehabilitation Services.

To work as part of a team and to carry out administrative duties on a day to day basis. This may include covering essential and appropriate operational duties in the absence of colleagues.

Main duties of the job

This is an opportunity to join the Stores Team at the West Midlands Rehabilitation Centre. The role is varied and fast-paced, providing essential operational support to the Prosthetics and Orthotics Service through the effective management of stock, equipment orders, and deliveries.

Key responsibilities include:

• Receive, move, store and distribute Prosthetic and Orthotic materials, components and equipment throughout the department.

• Responding to telephone enquiries and queries received by the service, ensuring messages are communicated accurately and in a timely manner.

• Raising, processing, and completing equipment and stock orders.

• Maintain stock areas, ensuring materials and equipment are safely stored and readily accessible, including carrying out reqular stock takes

• Checking goods received against purchase orders to ensure accuracy and escalating any discrepancies or issues to the Team Lead.

• Supporting the smooth day-to-day running of the Stores function to help maintain safe and effective patient care services.

• Load and unload deliveries and move stock between stores and clincal /workshop areas.

The successful candidate will be organised, reliable, and able to work effectively within a busy team environment while maintaining attention to detail and excellent communication skills.

About us

Be part of our team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Job description

Job responsibilities

For further information please see full job description

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Person Specification

Qualifications

Essential

• RSA 2 or equivalent in typing or word processing
• GCSE level or equivalent in Maths and English

Experience

Essential

• Experience of using Microsoft packages
• Experience of working in a stores, warehouse or similar environment
• Experience of working as part of a team and communicating effectively
• Experience of working in a busy environment where accuracy and attention to detail are essential

Desirable

• Experience using a computerised stock management system
• Knowledge of prosthetic / orthotic equipment
• Experience of dealing with suppliers and deliveries

Skills/knowledge

Essential

• Good organisation and time management skills
• Good attention to detail and accuracy
• Ability to communicate effectively with patients and colleagues

Desirable

• Knowledge of RIO

Personal qualities

Essential

• Reliable and conscientious approach to work
• Ability to work independently and as part of a team
• Willing to assist the wider need of the department

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

**This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested**

NB. All interviews will be face to face due to the recruitment process

We are delighted to be able to offer a committed and experienced clinician the opportunity to join our children's community service. This is a community post, across the large city of Birmingham, with a caseload of children and young people with neurological and developmental conditions. We would like to recruit an individual who has a keen interest in working with children and families within the community and as part of a multi agency team.

The work will primarily involve a combination of clinic based assessments delivering intervention in the form of prescribed Packages of Care.

NB * There may also be an opportunity to be part of the developing traded model within the BCHC+ OT service, SEND OT Team and the developing Experts at Hand Model.

Main duties of the job

To provide Occupational Therapy intervention at a specialist, targeted and universal level, functioning as an integral member of multi-professional team to support in the holistic assessment, diagnosis and intervention of children and young people according to agreed pathways.

To contribute towards ensuring children and young people with additional needs gain access to a broad, balanced and relevant education, whilst also having their exceptional needs met in an inclusive way.

Provide a source of clinical expertise/advice and guidance for families, carers, educational settings and other members of the multidisciplinary team.

To maintain, develop and promote excellence in clinical practice, with reference to current research and evidence-based practice, contributing to safe effective practice, alongside the service clinical leads.

To develop and maintain effective working relationships with parents / carers and other stakeholders, using negotiation, communication and interpersonal skills

See Job Description for more details

About us

Why Join Birmingham Community Healthcare?

We are incredibly proud of our dedicated, innovative, and committed staff who deliver an extensive universal and targeted occupational therapy offer across Birmingham.

If you are passionate about supporting children and young people with SEND and are excited by the opportunity to contribute to a nationally recognised programme of work, Birmingham is the place for you.

Be a Part of Our Team:

The OT service work as part of Inclusion Services within the Children and Families Division of Birmingham Community Healthcare NHS Foundation Trust. We work across the whole City, within a range of community and educational settings, thus requiring successful applicants to demonstrate a high level of flexibility

We value our staff and advocate career progression internally. We encourage our staff to contribute to service development, and we welcome and value new ideas and experiences.

We offer a supportive working environment with access to specialist clinical support, and an emphasis on sharing good practice through effective team working.

Important: please ensure you check Trac account regularly for communications.

Job description

Job responsibilities

Please see Job Description for more detailed information and responsibilities:

1. Carrying out Occupational Therapy at a universal, targeted and specialist level. This includes assessments, developing and implementing a range of programmes of care and treatment, to meet the needs of the clients, schools, families and their environments, in accordance with agreed pathways and in line with the tired model of service delivery.

1. Work as part of multidisciplinary and multi-agency teams, including educational colleagues, providing Occupational Therapy intervention/support for children and young people.

1. To provide care plans to meet goals and evaluate the effectiveness of interventions using appropriate outcome measures and make any necessary modifications

1. Use specialist knowledge to inform clinical judgments and decision making. Undertaking differential diagnosis of cases and contribute to overall decision-making for complex clients with a range of disorders as part of a team approach

1. Enable and empower staff, parents/caregivers to identify childrens needs and provide strategies to help at the earliest opportunity.

1. Provide training and bespoke clinical support to children and young people, early years/ school staff and parents/caregivers.

Person Specification

Qualifications & Training

Essential

• Degree level qualification in Occupational Therapy
• HCPC Professional Registration
• Evidence of recent relevant CPD activities in specialist area
• Relevant training/short courses in specialist area e.g. Sensory-Integration

Skills/knowledge

Essential

• Competent in using evidence base to inform clinical decisions and best practice
• Knowledge of the national and political agenda influencing health services
• Knowledge of the needs of a diverse social and ethnic population and the impact on all aspects of service provision

Personal qualities

Essential

• Ability to prioritise own workload and has insight into own coping strategies
• Ability to reflect on clinical practice and initiate appropriate changes
• Ability to work collaboratively with staff at all levels within the boundaries of the role and clinical competence

Experience

Essential

• Significant post reg experience as a paediatric OT
• Relevant OT experience of diagnostic assessment and intervention with children
• Relevant experience of working with children within an educational setting, Multi Professional Team
• Relevant experience of managing safeguarding concerns and an understanding of local processes
• Relevant experience of delivering successful effective training to other professionals
• Significant experience of providing support and supervision to colleagues and other professionals

Other

Essential

• Has a full, valid UK driving licence and have access to a vehicle to use for work

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. **

Part Time 16hrs per week.

The Administration Assistant/Receptionist provides administrative and reception support to the Community Paediatric Service. The post holder will be a first point of contact for patients, families and professionals, undertaking a range of duties including managing enquiries, maintaining patient records, processing correspondence and supporting the efficient delivery of outpatient clinics. Working as part of a multidisciplinary team, the post holder will ensure a professional, confidential and high-quality service at all times.

Main duties of the job

• Provide administrative support to outpatient clinics, including answering telephone enquiries and relaying messages.
• Prepare, track, retrieve, file and archive patient medical records in line with Information Governance standards.
• Process clinical correspondence, reports and referrals, ensuring accurate patient information and timely distribution/scanning.
• Support clinic administration by preparing clinic lists, arranging interpreters, handling clinic documentation and processing activity sheets.
• Maintain and update patient records on the Patient Administration System (PAS).
• Liaise with consultants, medical secretaries, Central Booking Service and other healthcare professionals to support service delivery.
• Manage incoming and outgoing post and provide general office support, including stationery monitoring and equipment issues.
• Assist with routine administrative tasks, including repeat prescription administration and routine correspondence as required.
• Ensure departmental procedures, Trust policies and administrative standards are followed at all times.
• Undertake other duties appropriate to the role and support the Trust's sustainability objectives.

About us

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust - known as BCHC - and its 5,000 staff are dedicated to delivering the best care they can to those using our services, and to helping build healthy communities.

The team deliver more than 100 different NHS services for people of all ages - from birth through childhood and adult life to older years.

BCHC provides core community health services for the 1.1 million people of Birmingham and also a range of specialist rehabilitation and dental services for the 6.5 million people across the wider West Midlands region.

BCHC colleagues are focused on delivering safe, high quality care, working across a range of locations including people's own homes, community clinics and hospital settings. BCHC actively works in integrated style with a range of partner organisations across health and social care, and promotes equitable access for all to NHS services.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Job description

Job responsibilities

Comply with all Trust policies and procedures and departmental Standard Operating Procedures. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

Person Specification

Qualifications

Essential

• 5 or more GCSE/O levels which must include English and Maths at Level C or above OR equivalent

Experience

Essential

• Previous office experience in a role involving dealing with the public
• Experience of working within a team

Skills/knowledge

Essential

• Internet - email
• Office procedures
• Use of written and spoken English
• Excellent communication skills to relate to both staff and members of the public
• Self-motivated and able to prioritise own workload
• Ability to be flexible in order to support a number of staff
• PC skills Windows XP, Excel

Other job requirements

Essential

• To act responsibly and professionally at all times

Desirable

• Ability to travel between bases as required

Personal qualities

Essential

• Tact, empathy, efficiency, good organizational and communication skills, team worker, adaptable, flexible and self motivated
• Good telephone manner

Job summary

**This job advert will close as soon as sufficient applications have been received. Please apply as soon as possible to avoid disappointment**

It is essential that you have a recognised Physiotherapy qualification and current HCPC registration to apply for this post.

We are excited to offer the opportunity for a Specialist Band 6 Physiotherapist to join our physiotherapy service within the Adult and Specialist Rehabilitation Division. The post covers 12monthly rotations through the following services:

• Functional Electrical Stimulation (FES)
• Specialist Clinics
• Inpatient Neurological Rehabilitation Unit (INRU)
• Stroke Unit
• Birmingham Neurological Rehab Team (BNRT)
• Moor Green - Outpatient Brain Injury Service

Rotations are based at either Moseley Hall Hospital or the West Midlands Rehabilitation Centre (Selly Oak).

Join our well-established specialist teams to deliver neuro-rehabilitation to patients with varied and complex presentations in a wide variety of clinical settings. The post offers great opportunities to both utilise and develop your rehabilitation skills.

Applicants will require existing experience in neuro-rehabilitation, a holistic, goal and patient centred approach, excellent communication, organisation and team working skills. Respiratory and supervisory experience is also desirable.

Main duties of the job

Provide physiotherapy input to the rehabilitation services on a rotational basis through participating in uni and multi-disciplinary assessment and coordination of treatment programmes for patients using these services

Assessing patients' physiotherapy needs, planning, carrying out and coordinating an individual treatment plan using sound clinical reasoning skills and evidence-based practice. This will include physiotherapy treatment as required alongside the provision of FES

Providing assessment and analysis of rehabilitation, social and care needs of complex patients as part of the Inter-Disciplinary Team, referring on to outside agencies / professionals in discussion with senior members of staff

On the In-patient Neuro Rehabilitation Unit, Moor Green and Birmingham Neuro Rehabilitation Team, involvement in key working a set number of patients in order to plan and co-ordinate their outpatient programme and act as point of contact for clients, carers and outside agencies

Negotiating with patients and carers to agree realistic goals. Deal sensitively with clients and carers / families coping with difficult diagnoses or with long term / degenerative conditions who may have unrealistic expectations

Supervisory responsibility for Physiotherapy students and Therapy Assistants

Provide informative reports and discharge summaries to GP's, social services, outside agencies and other therapy staff

About us

Be Part of Our Team....

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

For information about the Division please view the West Midlands Rehabilitation Centre website at: https://www.bhamcommunity.nhs.uk/patients-public/rehabilitation/

Applications should be completed online atwww.jobs.nhs.uk. If unable to access a computer, application packs may be obtained from the Centralised Recruitment Team Office, Human Resources Dept, Moseley Hall Hospital. Tel: Direct Line 0121 466 7430.

Job description

Job responsibilities

Please see the attached Job Description and Personal Specification document for full details of the role.

Person Specification

Qualifications & Training

Essential

• Grad Dip Phys / Diploma in Physiotherapy / Physiotherapy Degree
• Health and Care Professions Council registration
• Evidence of relevant neurological Continuing Professional Development

Desirable

• Active member of clinical interest group

Experience

Essential

• Varied comprehensive rotations at junior grade, undertaken with significant post-registration experience
• Experience in neurology
• Experience of assessing complex disability including clients with brain injury, spinal cord injury, progressive neurological disorders
• Experience of writing reports
• Experience of manually handling patients and/or equipment safely to attain positioning necessary to perform safe and effective clinical assessments and treatments
• Highly developed manual and palpatory skills, physiotherapeutic handling and positioning skills, gait re-education and exercise programme development skills for patients with neurological problems
• Experience of using cognitive, behavioural and communication strategies to ensure optimal treatment outcomes and rehabilitation goals are met
• Knowledge and understanding of the rehabilitation process
• Understanding of community support agencies and other professions, and ability to work and liaise with them
• Computer skills
• Basic working knowledge of orthotics
• Evidence of good organisational skills including prioritisation of workload and time management skills, and ability to work independently
• Ability to demonstrate sound knowledge and application of up to date clinical trends, practices and models used in the treatment of people with neurological conditions, including evidence based ones

Knowledge & Skills

Essential

• Ability to demonstrate knowledge of current legislative changes affecting the NHS especially those relevant to physiotherapy
• Ability to demonstrate knowledge of Clinical Governance, standard setting, the audit process and evidence-based practice (understanding of principles of clinical governance)
• Ability to communicate effectively with patients/carers /colleagues and other agencies
• Demonstrates ability to work effectively in a team
• Ability to generate written communication, which is relevant, concise, accurate and legible.
• Understanding of Functional Electrical Stimulation (FES) & clinical indications for its use

Desirable

• Supervisory experience
• Basic skills in digital photography and use of associated computer software
• Presentation skills, including use of PowerPoint

Personal Qualities

Essential

• Ability to demonstrate initiative and motivation when working in a variety of situations
• Willing to develop new skills as required by relevant services
• Commitment to interdisciplinary team working
• Ability to work under pressure
• Demonstrates commitment to anti-discriminatory practice and valuing diversity

Other Job Requirements

Essential

• Ability to be independently mobile to travel across the Trust locations and for home visits on BNRT rotation

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We are pleased to offer an exciting opportunity for a Band 3 Therapy Assistant to join our established multidisciplinary team on the neuro rehabilitation ward working with patients that have had Strokes and other neurological conditions such Traumatic Brain Injury. The role will include supporting inpatients with their rehabilitation at Moseley Hall Hospital.

We are looking for a dynamic, organised, and enthusiastic Therapy Assistant to work closely alongside our Physiotherapists and Occupational Therapists, to support and deliver progressive rehabilitation programmes, aiding our patients to reach their maximum functional abilities and achieve their goals. The role can be physically demanding but very rewarding.

The successful candidate will require good written and verbal communication skills and be computer literate.

The post holder will be supported to work through Band 3 Therapy Assistant Competencies, with training provided as required.

Please note: The split of time between working with the Physiotherapy and Occupational Therapy teams may fluctuate depending on the needs of the patients and service.

Main duties of the job

• To assist the Physiotherapists and Occupational Therapists with the assessment and ongoing therapeutic management of Neuro In-Patients. Conditions may include complex permanent disabilities, multiple pathologies, life-limiting conditions and challenging and unpredictable behaviours.
• To assist the Physiotherapists and Occupational Therapists in delivering the Therapy Service within the unit, the community and with pre- discharge assessments of patients within their own homes.
• Reporting back to the Physiotherapists and Occupational Therapists on the outcomes of delegated treatments.
• To work as part of the Multi-Disciplinary Team, supporting registered health practitioners, contributing to the effectiveness of team working in neuro rehabilitation.
• Ability to work flexibly across a 7 day working pattern and to provide support within the neuro rehabilitation beds as and when required.

About us

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• lease ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum (pro rata)

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

820-8257781-ASR

Job locations

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Job description

Job responsibilities

For further information about this role please see the Job Description and Personal Specification document attached.

Job description Job responsibilities For further information about this role please see the Job Description and Personal Specification document attached.

Person Specification

Qualifications / training

Essential

• BTEC (Occupational Therapy Support Workers) or NVQ Level 3 in an OT/PT Care related

Skills/knowledge Range and level of skills Depth and extent of knowledge

Essential

• Good written and verbal communication skills

Desirable

• Demonstrate a knowledge of the basic aims and principles of Occupational Therapy and Physiotherapy and the Therapy Assistant role
• Computer literate
• Occupational Therapy and Physiotherapy skills and completion of associated competencies
• Knowledge of Occupational Therapy and Physiotherapy equipment and able to assess and fit safely in the community

Experience

Essential

• Experience as a Health Care Support Worker or Therapy Assistant in Care of the Elderly or Rehabilitation
• Show evidence of self development and rehabilitation skills with the above mentioned
• Demonstrate ability to work as part of the MDT

Personal Qualities

Essential

• oAbility to be flexible, adaptable and able to work on own initiative
• oAble to empathise with and relate to patients, carers and staff
• oEnthusiasm and recognition of the need for self development

Desirable

• oAdvocacy skills

Person Specification Qualifications / training Essential BTEC (Occupational Therapy Support Workers) or NVQ Level 3 in an OT/PT Care related Skills/knowledge Range and level of skills Depth and extent of knowledge Essential Good written and verbal communication skills Desirable Demonstrate a knowledge of the basic aims and principles of Occupational Therapy and Physiotherapy and the Therapy Assistant role Computer literate Occupational Therapy and Physiotherapy skills and completion of associated competencies Knowledge of Occupational Therapy and Physiotherapy equipment and able to assess and fit safely in the community Experience Essential Experience as a Health Care Support Worker or Therapy Assistant in Care of the Elderly or Rehabilitation Show evidence of self development and rehabilitation skills with the above mentioned Demonstrate ability to work as part of the MDT Personal Qualities Essential oAbility to be flexible, adaptable and able to work on own initiative oAble to empathise with and relate to patients, carers and staff oEnthusiasm and recognition of the need for self development Desirable oAdvocacy skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

• Are you passionate about working with children?
• Do you want the opportunity to be part of a friendly and supportive Multidisciplinary Team?
• Do you want to be part of a team that works with a range of multicultural communities and be part of an inclusive Trust which is keen to reduce inequalities?

We are delighted to be able to offer a committed and experienced Nurse, who will provide clear leadership within the multi-disciplinary team and provide line management support to identified staff. the opportunity to join our team of Clinical Services Coordinators and Clinical Services Nurses, within our friendly and forward thinking children's community Neurodevelopmental Team.

You will work closely with our AHP and Nursing service leads to ensure our teams are able to provide a safe and effective Autism Assessment Service for our Children, Young People and their families.

You will also work closely with the Operational Manager, ensuring efficient delivery of assessments for children and young people.

You will be expected to liaise with the wider system across health, education and social care to offer the best possible support to families of children with suspected ASD/ADHD/neurodevelopmental needs.

To make effective use of our virtual and mobile working technology and IT systems, you will also have good IT skills.

Main duties of the job

To provide clear clinical leadership within the NDP autism service for junior nurses and identified clinical and support staff

To be responsible for supporting the co-ordination of clinical activities within the service, participating in clinical activity in the service including undertaking assessments as part of the autism assessment pathway

To ensure that safe high-quality care is maintained by providing clinical judgement to undertake clinical harms reviews, safe care reviews and safe discharges, ensuring these processes are implemented and maintained as per the service guidance

• Management - Day to day management responsibility for Autism pathway team members, including, but not limited to; junior nurses, clinical assistants and healthcare workers

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

820-8192541-CF-A

Job locations

Citywide

Walmley Health Centre, 8A Walmley Road, Sutton Coldfield

Birmingham

B35 7QX

United Kingdom

Job description

Job responsibilities

1. To work with the Clinical Service Coordinators & Service Clinical Manager for the NDP autism service to ensure that services provided meet local and national standards applicable to the work undertaken within the service

• To support the service in developing positive and effective relationships and partnership working with providers across all agencies/sectors in the area, promoting inclusive practice to the benefit of children with additional needs

• To undertake assessments and develop programmes of care for children as part of the multi-disciplinary team at a variety of locations across the city including schools and health centres.

• Be a Member of the MDT for discussion and decision making on diagnosis following assessment.

• Undertake writing of reports for the outcome of assessment.

• Ensure that parent/carer involvement, engagement and participation is at the core of all activities planned and undertaken.

• To clinically support in the organisation of appropriate clinics, groups, assessments and reviews, ensuring they are congruent with patient need, and to work with the operational team to ensure that they are delivered in an efficient, effective and inclusive manner, following agreed service guidelines and processes.

• Liaise with health care professionals and colleagues from other agencies to ensure children receive the optimum care when attending assessments.

• Provide appropriate clinical advice to members of the team to ensure that quality and safety is maintained, linking in with other staff as needed, i.e. Safeguarding leads, Health Visitors and other key clinical managers.

• Support reviews as and when required, ensuring reports are completed in a timely fashion.

• Ensure that clinical reviews are undertaken within the expected timeframes of the service operating procedure.

• Undertake clinical supervision with relevant clinical staff.

Job description Job responsibilities 1. To work with the Clinical Service Coordinators & Service Clinical Manager for the NDP autism service to ensure that services provided meet local and national standards applicable to the work undertaken within the service To support the service in developing positive and effective relationships and partnership working with providers across all agencies/sectors in the area, promoting inclusive practice to the benefit of children with additional needs To undertake assessments and develop programmes of care for children as part of the multi-disciplinary team at a variety of locations across the city including schools and health centres. Be a Member of the MDT for discussion and decision making on diagnosis following assessment. Undertake writing of reports for the outcome of assessment. Ensure that parent/carer involvement, engagement and participation is at the core of all activities planned and undertaken. To clinically support in the organisation of appropriate clinics, groups, assessments and reviews, ensuring they are congruent with patient need, and to work with the operational team to ensure that they are delivered in an efficient, effective and inclusive manner, following agreed service guidelines and processes. Liaise with health care professionals and colleagues from other agencies to ensure children receive the optimum care when attending assessments. Provide appropriate clinical advice to members of the team to ensure that quality and safety is maintained, linking in with other staff as needed, i.e. Safeguarding leads, Health Visitors and other key clinical managers. Support reviews as and when required, ensuring reports are completed in a timely fashion. Ensure that clinical reviews are undertaken within the expected timeframes of the service operating procedure. Undertake clinical supervision with relevant clinical staff.

Person Specification

Qulaification

Essential

• oDegree or relevant clinical qualification (NMC RSCN, Learning Disability, Health Visiting, School Nursing, Midwifery)
• oEvidence of continuous professional development relevant to this area of work

Desirable

• oADOS assessment or an ability to undertake or experience in autism assessments

Experience

Essential

• oSignificant experience of working in relevant children's services, including working with children with additional health needs/disabilities including Autism and ADHD with a focus on recognising risk
• oExperience of management of staff
• oKnowledge of relevant HR policies
• oEngagement of people who are socially excluded, disabled or disadvantaged, including seeking and responding to feedback/complaints.
• oExperience of managing/supporting change in the work environment

Skills and Knowledge

Essential

• oUnderstanding of Equality and Diversity
• oExperience of multi-disciplinary team working
• oGood understanding of the local and national perspective and strategy for the NHS and related areas of health and children's services, particularly those pertinent to children with disabilities
• oKnowledge of the principles of governance and performance management, including financial management
• oEvidence of application of the appropriate codes of conduct and scope and standards of professional practice for the individual's clinical background
• oSound knowledge of safeguarding issues and practice and evidence of up-to-date training in this area
• oEvidence of leadership skills

Personal Qualities

Essential

• oAbility to work effectively in teams and with other professions/agencies
• oStrong negotiating skills
• oExcellent and adaptable communication skills
• oAbility to be flexible and responsive in times of change
• oConfident decision maker

Person Specification Qulaification Essential oDegree or relevant clinical qualification (NMC RSCN, Learning Disability, Health Visiting, School Nursing, Midwifery) oEvidence of continuous professional development relevant to this area of work Desirable oADOS assessment or an ability to undertake or experience in autism assessments Experience Essential oSignificant experience of working in relevant children's services, including working with children with additional health needs/disabilities including Autism and ADHD with a focus on recognising risk oExperience of management of staff oKnowledge of relevant HR policies oEngagement of people who are socially excluded, disabled or disadvantaged, including seeking and responding to feedback/complaints. oExperience of managing/supporting change in the work environment Skills and Knowledge Essential oUnderstanding of Equality and Diversity oExperience of multi-disciplinary team working oGood understanding of the local and national perspective and strategy for the NHS and related areas of health and children's services, particularly those pertinent to children with disabilities oKnowledge of the principles of governance and performance management, including financial management oEvidence of application of the appropriate codes of conduct and scope and standards of professional practice for the individual's clinical background oSound knowledge of safeguarding issues and practice and evidence of up-to-date training in this area oEvidence of leadership skills Personal Qualities Essential oAbility to work effectively in teams and with other professions/agencies oStrong negotiating skills oExcellent and adaptable communication skills oAbility to be flexible and responsive in times of change oConfident decision maker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Citywide

Walmley Health Centre, 8A Walmley Road, Sutton Coldfield

Birmingham

B35 7QX

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Citywide

Walmley Health Centre, 8A Walmley Road, Sutton Coldfield

Birmingham

B35 7QX

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

The Adult and Specialist Rehabilitation Division of BCHC is looking to recruit a Trainee Rehabilitation Engineer (Clinical Technologist ). The successful applicant will undertake the IPEM Clinical Technologist Training Scheme with the intention of meeting the requirements of the Register of Clinical Technologists or the Academy of Healthcare Science Register.

The position we are recruiting to is that of a Trainee Rehabilitation Engineer to based with predominantly Warwickshire Wheelchair Service. You will already have suitable qualifications such as a mechanical or medical engineering degree or alternative qualifications with relevant experience to be eligible to join the IPEM Clinical Technologist Training Scheme

Main duties of the job

We require a trainee Rehabilitation Engineer (healthcare science practitioner / clinical tecnologist) to undergo a formal training programme to become a qualified member of our Rehabilitation Engineering team to support our future staff needs

The position is patient facing and very hands on with respect to using hand tools to adjust and fit equipment. You will be required you to build a portfolio of evidence throughout the 2 year scheme which together with observed practice will be assessed by IPEM Moderators.

The Rehabilitation Engineer Service is based in Selly Oak, Birmingham however the training placement is primarily based at Warwickshire Wheelchair Service (Leamington Spa and Nuneaton). However, some placements and learning opportunities will be based at other locations, generally within the West Midlands. The aim of this post being to grow the clinical capacity at these Wheelchair Services

Upon successful completion of the Training Scheme you wil be eligible to join the Register for Clinical Technologists allowing you to apply for qualified Rehabilitation Engineer positions within our service.

As part of of a Rehabilitation Engineering Team of over 25 staff you will participate in an active CPD and Clinical Supervision programme.

About us

IMPORTANT

• Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.

• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Job description

Job responsibilities

Complete an approved training plan identified in the Rehabilitation Engineer Training scheme,to enable registration with the Register for Clinical Technologists / Health Professions Council as a Clinical Technologist (Rehabilitation Engineer).

Clinical work experience may take place at hospitals clinics, schools, other institutions and on domiciliary visits. This is a patient facing role

Use of tools to carry out the adjustment of mechanical and electrical equipment

Use IT equipment to write reports, use email. Specialist use of IT equipment required using a computer aided drawing system, a stability assessment system and pressure measuring equipment and wheelchair programming tools.

Person Specification

Qualification

Essential

• Engineering / Science Degree (BSc / BEng)

Desirable

• Degree in Mechanical or biomechanical Engineering

Experience

Essential

• The ability to work within an ISO13485 Quality System

Desirable

• Experience working with people with disability, wheelchairs and/ or seating desirable

Skills

Essential

• Good Communication Skills. Ability to express themselves clearly both orally and in writing
• Ability to analyse simple engineering problems
• Ability to relate to people with disabilities and show empathy
• Ability to effectively use hand tools

Desirable

• Ability to analyse simple biomechanical problems
• Knowledge of Wheelchairs and Seating

Personal Qualities

Essential

• Very Flexible Positive, energetic, enthusiastic in outlook and able to set a good example Ability to manage under pressure; work to tight deadlines, evidencing excellent time management, Able to work independently or as part of a team

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We have an exciting opportunity for a Senior Practitioner Psychologist to join our Neurodevelopmental Pathway (Autism Assessment Service) specialist psychology service. The role will involve assessing children presenting with neurodevelopmental needs across all sectors of care within the Birmingham catchment area.

The post holder will be part of the multidisciplinary team in the Neurodevelopmental Hubs and liaise closely with colleagues in education.

They will also supervise and support the psychological assessments and therapy provided by other psychologists and others who provide psychologically based care and treatment.

They will support a culture of research and utilise research skills for audit, policy and service developments and propose and implement policy changes within the Service and the broader multidisciplinary team. They will also be highly visible and, accessible and a figure to whom staff, patients and their families, can turn to for assistance, advice and support.

Main duties of the job

1. To provide specialist psychological assessment of children based upon theappropriate use, interpretation and integration of complex psychological datafrom a variety of sources including psychological and neuropsychologicalassessment, self-reported measures, rating scales, direct and indirectstructured observations and semi-structured interviews with children, familymembers and others involved in the child's care.2. To formulate and implement plans for the formal psychological treatment and/ormanagement of a child's psychological problems. This is to be based upon anappropriate conceptual framework of the client's problems, and employingmethods of proven efficiency, across the full range of care settings.3. To be responsible for implementing a range of psychological interventions forchildren, carers, families and groups within and across teams. This wouldinvolve adjusting and refining psychological formulations and drawing upondifferent explanatory models and maintaining a number of provisionalhypotheses.4. To use highly developed specialist knowledge of a range of work proceduresand practices including that of SEND processes and education agenda.

See attached Job Description for details of main duties.

About us

Be Part of Our Team...

Birmingham is a vibrant, rich, ethnically diverse city, with a large population of young people. Join Birmingham Community Healthcare NHS Foundation Trust (BCHC) where more than 5000 members of staff work across Birmingham and the West Midlands to deliver a wide range of community and specialist healthcare services. BCHC delivers over a hundred clinical services, in people's homes, health centres, clinics and inpatient facilities. This includes services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Our range of healthcare service provision within the C&F Division also offers opportunities to develop clinical leadership skills and be involved with clinical projects and pathway development. The Psychology Service offers support and close links with other psychologists through facilitated reflective practice groups, CPD events and team meetings. There are good links with the local DClinPsy training courses and the MSCi pathway at Birmingham and Coventry Universities.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum (pro rata)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

820-8210629-CF-A

Job locations

citywide

5 Mill Pool Way

BIRMINGHAM

B13 8JL

United Kingdom

Job description

Job responsibilities

1. To provide specialist psychological assessment of children based upon theappropriate use, interpretation and integration of complex psychological datafrom a variety of sources including psychological and neuropsychologicalassessment, self-reported measures, rating scales, direct and indirectstructured observations and semi-structured interviews with children, familymembers and others involved in the childs care.2. To formulate and implement plans for the formal psychological treatment and/ormanagement of a childs psychological problems. This is to be based upon anappropriate conceptual framework of the clients problems, and employingmethods of proven efficiency, across the full range of care settings.3. To be responsible for implementing a range of psychological interventions forchildren, carers, families and groups within and across teams. This wouldinvolve adjusting and refining psychological formulations and drawing upondifferent explanatory models and maintaining a number of provisionalhypotheses.4. To use highly developed specialist knowledge of a range of work proceduresand practices including that of SEND processes and education agenda.

See attached Job description and person specification attached.

Job description Job responsibilities 1. To provide specialist psychological assessment of children based upon theappropriate use, interpretation and integration of complex psychological datafrom a variety of sources including psychological and neuropsychologicalassessment, self-reported measures, rating scales, direct and indirectstructured observations and semi-structured interviews with children, familymembers and others involved in the childs care.2. To formulate and implement plans for the formal psychological treatment and/ormanagement of a childs psychological problems. This is to be based upon anappropriate conceptual framework of the clients problems, and employingmethods of proven efficiency, across the full range of care settings.3. To be responsible for implementing a range of psychological interventions forchildren, carers, families and groups within and across teams. This wouldinvolve adjusting and refining psychological formulations and drawing upondifferent explanatory models and maintaining a number of provisionalhypotheses.4. To use highly developed specialist knowledge of a range of work proceduresand practices including that of SEND processes and education agenda. See attached Job description and person specification attached.

Person Specification

Qualifications

Essential

• oPost graduate Doctoral level training in Clinical/Counselling/Forensic Psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS, including specifically models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology.
• oHCPC Registration as a Practitioner Psychologist

Desirable

• oPost-doctoral qualification, training in one or more additional specialised areas of psychological practice
• oTraining in the supervision of doctoral level trainee psychologists
• oTraining and qualifications in research methodology, staff training and/or other fields of applied psychology

Skills

Essential

• oHighly specialist skills in the use of complex methods of psychological assessment, including psychometrics such as ADOS-2 and, or, ADI-R, intervention and management including specialist clinical interviewing, behavioural observation, complex psychometric testing and specialist neuropsychological testing
• oKnowledge of the presentation, assessment of and intervention with people with complex neurodevelopmental and mental health difficulties
• oWell developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to children, their families, carers and other professional colleagues both within and outside the NHS
• oSkills and experience in providing consultation to other professional and non professional groups, across agencies
• oDoctoral level knowledge of research methodology, research design and complex, multivariate data analysis as practiced within the clinical fields of psychology
• oKnowledge of typical and atypical child development including neurodevelopmental conditions such as ADHD/ASD
• oKnowledge of the theory and practice of specialised psychological therapies in specific difficult to treat groups (e.g. dual diagnoses, children with additional learning disabilities or difficulties etc)
• oKnowledge of legislation in relation to children

Experience

Essential

• oExperience of specialist psychological assessment and individual and group-based treatment of children, including children with neurodevelopmental differences
• oExperience of maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse
• oExperience of liaison work with other professionals and agencies

Desirable

• oExperience of working with a wide variety of client groups, across the whole life course and presenting with the full range of clinical severity
• oExperience of teaching, training and supervision
• oExperience of the application of clinical psychology in different cultural contexts
• oRelevant R&D or clinical audit work post-qualification

Personal Qualities

Essential

• oSelf-motivated
• oPositive, energetic, enthusiastic in outlook and able to set a good example
• oAbility to manage under pressure; work to tight deadlines, evidencing excellent time management
• oAble to work independently or as part of a team.

Desirable

• oEvidence of strong leadership skills, the ability to negotiate, persuade and influence at a senior level with a supportive style whilst also able to take difficult decisions and act assertively
• oKeen to develop services in line with service, educational and research priorities with the service

Person Specification Qualifications Essential oPost graduate Doctoral level training in Clinical/Counselling/Forensic Psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS, including specifically models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology. oHCPC Registration as a Practitioner Psychologist Desirable oPost-doctoral qualification, training in one or more additional specialised areas of psychological practice oTraining in the supervision of doctoral level trainee psychologists oTraining and qualifications in research methodology, staff training and/or other fields of applied psychology Skills Essential oHighly specialist skills in the use of complex methods of psychological assessment, including psychometrics such as ADOS-2 and, or, ADI-R, intervention and management including specialist clinical interviewing, behavioural observation, complex psychometric testing and specialist neuropsychological testing oKnowledge of the presentation, assessment of and intervention with people with complex neurodevelopmental and mental health difficulties oWell developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to children, their families, carers and other professional colleagues both within and outside the NHS oSkills and experience in providing consultation to other professional and non professional groups, across agencies oDoctoral level knowledge of research methodology, research design and complex, multivariate data analysis as practiced within the clinical fields of psychology oKnowledge of typical and atypical child development including neurodevelopmental conditions such as ADHD/ASD oKnowledge of the theory and practice of specialised psychological therapies in specific difficult to treat groups (e.g. dual diagnoses, children with additional learning disabilities or difficulties etc) oKnowledge of legislation in relation to children Experience Essential oExperience of specialist psychological assessment and individual and group-based treatment of children, including children with neurodevelopmental differences oExperience of maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse oExperience of liaison work with other professionals and agencies Desirable oExperience of working with a wide variety of client groups, across the whole life course and presenting with the full range of clinical severity oExperience of teaching, training and supervision oExperience of the application of clinical psychology in different cultural contexts oRelevant R&D or clinical audit work post-qualification Personal Qualities Essential oSelf-motivated oPositive, energetic, enthusiastic in outlook and able to set a good example oAbility to manage under pressure; work to tight deadlines, evidencing excellent time management oAble to work independently or as part of a team. Desirable oEvidence of strong leadership skills, the ability to negotiate, persuade and influence at a senior level with a supportive style whilst also able to take difficult decisions and act assertively oKeen to develop services in line with service, educational and research priorities with the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

citywide

5 Mill Pool Way

BIRMINGHAM

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

citywide

5 Mill Pool Way

BIRMINGHAM

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Clinic-based position supporting nurse lead clinics across Locality - applicants must have an active NMC PIN number as essential to role.

Driving not essential. Flexible working hours required will need to be able to work on a Monday and Friday.

This is an exciting chance to join the East Locality to work as a Clinic, supporting non housebound patients that require clinical interventions that are deemed complex and do not meet practice nurse criteria. You will need to be able to travel to the clinic sites. You will provide a holistic approach to individuals, that includes, assessment, planning and implementation of care along with review. The successful candidate will act as an autonomous practitioner providing a comprehensive clinical assessment service to patients resulting in a safe and appropriate clinical decision.

The successful candidate should have experience of wound care, with a particular interest in leg ulcer assessment, treatment and follow up care including compression therapy and lymphoedema care as well as catherisations. Prescribing or a willingness to complete nurse prescribing essential. You will also support with triaging of referrals.

*This post is not suitable for newly qualified nurses, you must be experienced and competent in complex wound care and catheterisations*

Main duties of the job

The post holder will work as part of the integrated Multidisciplinary team under the supervision of the Clinical Team Manager. He / She will be accountable for the delivery of high quality care to patients within health centers. Working with other members of the IMT to provide care to and promote health/well being and independence for patients on the team caseload, working closely with other partners/stakeholders including GP's, Tissue Viability and vascular clinics. You will support IMT triaging to ensure patients receive the right care at the right time in the right place.

About us

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Job description

Job responsibilities

Training and development will be provided to support successful candidates in achieving competence in these areas.

IMT clinics currently operate between the hours of 8 am to 6pm over 5 days per week and the working pattern for the successful candidate would only be Monday to Friday at present, however with any further development of clinics for non housebound patients this may be expanded in the future. This post requires the successful candidates to be able to travel between sites so a full driving license and car is preferable however not essential.

Person Specification

Professional Qualifications

Essential

• Registered Nurse Level 1 (Adult)
• Mentor and assessor qualification or equivalent

Desirable

• Evidence of continued professional development relevant to role

Experience

Essential

• Experience of working in a multi-disciplinary team setting

Skills/Knowledge

Essential

• Ability to demonstrate sound knowledge and application of up to date evidence based clinical practice.
• Excellent communication Analytical skills and a problem solving approach
• IT literate
• Awareness of the complex needs of a multicultural, socially diverse population.
• Effective time management

Personal Qualities

Essential

• Ability to work under pressure. Effective team member with leadership qualities

Other Job Requirements

Essential

• independently mobile through the organisation. experience in management of complex patients

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We are seeking to recruit a highly motivated, self driven and dynamic Band 6 Dental Nurse Manager and position is based at Birmingham Dental Hospital. Role to support the full Group 3 portfolio of services and cross cover.

Discussions to be had re: portfolio responsibility with successful candidate.

This role will include responsibility for the management and development of all support staff to ensure the smooth running of the Service. As a Dental Nurse Manager, you will be able to demonstrate good leadership skills, ability to manage change in clinical practice and processes. You will also be able to demonstrate the ability to independently make sound clinical and leadership judgment and regularly supervise the workload of junior colleagues.

We are looking for an individual who is innovative, forward-thinking,, dynamic, flexible and has strong leadership qualities in a fast paced environment. The post holder will work in close collaboration with the Dental Matrons, Service Mangers, Group Managers, Group Clinical Managers, Clinicians and Heads of Services.

Please refer to the enclosed job description and person specification for further details.

Main duties of the job

Main Duties

To work flexibly within a dental team providing high quality care to a wide spectrum of patients across localities within the integrated Dental Service BDH. This includes attendance at meetings on behalf of the Dental Matron and UOB, Service specific.

Responsible for the ordering of equipment and stock ensuring efficient control of levels within certain specialities, budget control and by vetting all orders and maintaining commitment accounting system. Support the Clinical Leads, Divisional Director of Nursing and Therapies, Heads of Service and Dental Matron in the financial management of the service.

Participate in the management and improvement of an integrated Dental Service to include the development of policies and protocols as appropriate.

Management of staff, including Dental Nurses and support staff at all grades including staff appraisal and development and identification of training needs. Co-ordinate post qualification training of Dental support staff. Participate and undertake staff survey, involve in innovation and improvement and contribute to shared learning.

About us

IMPORTANT

Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Job description

Job responsibilities

Management and Leadership Responsibilities

1. Develop and empower all members of your team to perform to high standards and innovate.

2. Ensure supportive staff management arrangements are in place and carry out appraisals/personal development reviews (PDRs) for direct reports. Ensure all staff in your team/s have annual PDRs resulting in specific objectives and effective personal development plans

3. Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objective are included in PDRs.

4. Develop a working culture that ensures Health and Wellbeing and promotes a Great Place to Work and Learning for staff.

Person Specification

Qualifications/Training

Essential

• Dental Nurse Qualification which is able to be registered with the GDC
• Registered with the GDC
• Possess a management and/or supervisory qualification
• Evidence of continued professional development
• Post Qualifications e.g. Radiography, Sedation, Special Care, Oral Health

Experience

Essential

• Extensive post qualification experience
• Significant Management experience
• Experience of working with multidisciplinary teams
• Evidence of working on own initiative, development of projects etc

Skills & Knowledge

Essential

• Good organisational and time management skills
• Ability to lead and work as part of a team
• Ability to plan and co-ordinate a number of complex activities

Other Job Requirements

Essential

• Ability to work flexibly across the Dental Services

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Job Summary

Are you an experienced housekeeping or domestic services professional who is ready to take the next step into a visible team leadership role? We are looking for a motivated and organised Housekeeping / Domestic Team Leader to support the delivery of high-quality cleanliness, housekeeping and patient meal service standards across Moseley Hall Hospital and West Heath Hospital.

Working closely with, and deputising for, the Band 5 Housekeeping Manager, you will help coordinate day-to-day domestic and housekeeping services, support staff allocation, monitor standards and provide practical leadership to ensure safe, clean and welcoming environments for patients, visitors and colleagues.

Why join us?

Joining our Housekeeping and Domestic Services team gives you the opportunity to make a real difference every day. You will be part of a supportive, patient-focused service where high standards of cleanliness, teamwork and care are valued. This role is ideal for someone who wants to develop their supervisory skills, take on more responsibility and help shape safe, clean and welcoming environments for patients, visitors and staff.

Main duties of the job

Main Duties of the Job

You will play a key role within the housekeeping and domestic services team. You will support the Housekeeping Manager in the effective coordination of services, helping to ensure that cleaning schedules, patient meal service requirements, safe staffing levels and quality standards are maintained across the sites.

You will provide visible, hands-on leadership to domestic and housekeeping staff, supporting daily operational priorities, responding to service issues and helping the team deliver a responsive patient-focused service seven days per week. In the absence of the Housekeeping Manager, you will deputise as required, escalating risks and issues appropriately while maintaining service continuity.

Key responsibilities include:

Supervising, supporting and motivating domestic and housekeeping staff to deliver safe, effective and high-quality services.

Supporting compliance with NHS Cleanliness Standards, infection prevention requirements, food service standards and local operating procedures.

Coordinating daily work allocations, rotas, cleaning schedules and service priorities to maintain business continuity.

Undertaking quality checks, supporting audit activity and helping to address areas for improvement in cleanliness and patient meal service delivery.

Deputising for the Housekeeping Manager when required, including supporting staff queries, resolving day-to-day issues and escalating concerns appropriately.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Job description

Job responsibilities

Main responsibilities

• To provide line management for the Housekeeping Supervisors and their teams.
• To undertake return to work meetings, sickness reviews, PDRs and 1:1 appraisal within the housekeeping and domestic services in line with Trust Policies, ensuring the Healthroster and ESR are updated accurately and in a timely manner.
• To promote a safe working environment within Housekeeping, ensuring the safe use and storage of all equipment, materials, and chemicals.
• To organise the working rota for the housekeeping supervisory team on Health Roster.
• To ensure that all the housekeeping / domestic teams are trained in food safety, allergens, special diets, textured modified meals, nutrition and hydration.
• To undertake food service audits to check that HACCP (hazard analysis critical control point) documentation has been completed in line with Trust Policy and Legislation and to take corrective action for non-compliance.
• To provide assurance and governance around audits of all clinical and non-clinical areas.
• Liaise with clinical and non-clinical teams regarding the standard of cleanliness of their areas.
• To ensure a daily hand over is conducted with any presenting issues being escalated to the housekeeping manager.
• Ensure close liaison with multidisciplinary teams to ensure the seamless delivery of facilities services.
• Oversee technical cleaning audits and rectifications to ensure any failures are rectified in a timely manner.
• Responsibility for overseeing spot checks on how the teams clean, cleanliness of the environment including cleaning cupboards and equipment.

Person Specification

Qualifications/ Training

Essential

• Educated to GCSE or equivalent
• ILM Level 3 or equivalent leadership qualification
• NVQ Level 2 in British Institute of Cleaning in Domestic Services or equivalent
• Evidence of Continuous Professional Development

Experience

Essential

• Experience of leadership and managing a team

Desirable

• Relevant experience of using Microsoft Programmes

Skills/Knowledge

Essential

• Significant knowledge of Food Safety/Food Service including temperature control Hazard Analysis Critical Control Points HACCP
• Significant experience of Health & Safety, including COSHH and Safe Systems of Cleaning

Personal Qualities

Essential

• Ability to be proactive and think dynamically

Desirable

• Flexible approach with the ability to work independently
• Ability to manage conflict and contentious situations where negotiation skills may be necessary

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We are currently looking to recruit dynamic, enthusiastic and flexible dental equipment support workers who will join a multi-disciplinary team to assist in the decontamination process at the Birmingham Dental Hospital.

The post holder will work in close collaboration with the Decontamination and Equipment Manager, Equipment Team Leaders, Senior Dental Nurses, Dental Nurses, Dental Nurse Managers, Dental Matrons and Clinical Leads.

Interviews will be face to face at the Birmingham Dental Hospital.

Main duties of the job

The main purpose of this post is to manage, organise and participate in the collection and distribution of sterile/non-sterile instruments between clinical departments and to provide a supporting role to the dental undergraduate students and nursing staff in the dispensary/clinical areas to ensure the smooth and efficient running of the departments, maintaining cross-infection prevention protocols, and Health and Safety procedures. Will provide stock/resources to the departments and oversee stock control of consumables.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

1. Receiving, checking and returning deliveries of instruments; maintaining accurate records of issued and returned equipment as per decontamination provider policies and protocols using IT skills for scanning and defect reporting. Responsible for ensuring that all returned equipment is fit for purpose; identifying any that have been labelled as being defected or contaminated.
2. Store and distribute sterile medical/dental instruments and equipment to departments within Birmingham Dental Hospital, maintain stock control of materials and instruments. Replace non-clinical stock as and when required. Rotate sterile stock to minimise wastage
3. Participate in daily activitiesrelated to receiving instrument packs from departments, carefully checking the contents and reporting/replacing any deficiencies. Maintain sufficient supply of instruments to replace missing/damaged items. Report equipment/instruments for repair to team leader/ Equipment and Decontamination Manager.
4. Responsiblefor checking all trays and supplementary items, ensuring all local SOPs are being adhered to; e.g., ensure cement is removed from instruments fully prior to being returned for cleaning and sterilising by external decontamination provider.
5. Review Instrument Management Systems (IMS) on a regular basis to ensure stock levels are maintained, location of equipment is identified and turnaround times are monitored with external decontamination provider, and any discrepancies escalated as appropriate.
6. The post holder will be required to input data into a number of different IT systems in order to correctly record and track equipment through Birmingham Dental Hospital through an IM) for multiple providers.
7. Monitor general queries from students to ensure decontamination protocols are followed. Ensure correct disposal of used items following Universal Safety Precautions and Infection Prevention policies.
8. Working areas should be maintained to a very high standard at all times ensuring compliance with all Infection, Prevention and Control policies.
9. Assist with regular stock audits ensuring an accurate and up-to-date record of all equipment is maintained.
10. Participate in own appraisal.
11. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases

Person Specification

Qualifcations and training

Essential

• Good standard of education - functional skills maths and English

Expereince

Desirable

• Relevant experience of working within a decontamination or healthcare environment

Skills and Knowledge

Essential

• Manual dexterity
• Good organisation skills
• Ability to manually handle equipment/materials to and from trolleys

Desirable

• Basic I.T skills

Personal Qualties

Essential

• Ability to work as part of a multidisciplinary team
• Ability to be flexible to meet the needs of the service

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

An exciting opportunity has arisen for a Bank Band 6 Single Point of Access Clinician to join the Single Point of Access service at Priestley Wharf. The postholder will provide expert clinical triage and assessment for patients with acute and long-term conditions, helping to prevent avoidable hospital admissions and support safe, timely discharge from hospital. Working autonomously within agreed pathways, you will collaborate with patients, carers, multidisciplinary teams, GPs, hospital clinicians, local authorities and other health and social care partners. The role requires flexible working across a seven-day service, with shifts currently operating between 08:00 and 20:00.

Main duties of the job

You will:

• Undertake complex clinical triage and assessment using a range of consultation methods.
• Take effective clinical histories, identify red flags and escalate concerns promptly.
• Use clinical judgement and evidence-based triage tools to determine the most appropriate care pathway.
• Initiate investigations, interpret diagnostic results and plan, manage and evaluate care where appropriate, with support from senior clinicians.
• Make referrals for medical assessment and diagnostic procedures within agreed pathways.
• Signpost and refer patients to appropriate health and social care services to reduce unnecessary A&E attendances and hospital admissions.
• Support safe discharge into community settings.
• Communicate complex and sensitive information clearly and compassionately to patients, carers, families and professionals.
• Maintain accurate, complete and contemporaneous clinical records.
• Contribute to safeguarding, infection prevention, clinical governance, audit and service improvement.
• Deputise for the Band 7 Practitioner and support the day-to-day organisation of service delivery when required.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

Key responsibilities include:

• Delivering safe, evidence-based clinical assessment and triage.
• Recognising deterioration, clinical risk and red-flag symptoms and taking appropriate action.
• Balancing patient safety, clinical guidance and individual patient preferences.
• Working collaboratively with patients and their families to promote independence and develop appropriate care plans.
• Coordinating referrals and access to community, medical and diagnostic services.
• Communicating effectively with internal and external stakeholders and ensuring clinical information is shared promptly and securely.
• Managing anxious or distressed callers with compassion, active listening and clear, jargon-free communication.
• Safeguarding children and adults at risk and reporting concerns immediately.
• Maintaining confidentiality and complying with information governance and data protection requirements.
• Recording clinical assessments, decisions and care accurately and entering activity data within agreed timescales.
• Undertaking direct patient care within the postholders scope of practice.
• Rotating into clinical teams periodically to maintain current knowledge of community services and face-to-face clinical practice.
• Participating in clinical supervision, reflective practice, audits, surveys, quality initiatives and the development of clinical guidelines.
• Supporting improvements to clinical practice, policies and service processes.
• Providing cover for colleagues and deputising for the Band 7 Practitioner when required.
• Supporting colleagues through professional advice, coaching, mentoring and appropriate training.
• Reporting incidents and concerns relating to patient care, health and safety or service delivery.
• Completing mandatory training and maintaining professional registration and competence.
• Using equipment and Trust resources safely, responsibly and sustainably.
• Working flexibly across Trust sites, weekends and bank holidays as required by the service rota.

Person Specification

Qualifications / Training

Essential

• Qualifications / Training

Experience

Essential

• Experience

Other job requirements/Skills

Essential

• Other job requirements/Skills

Essential

Essential

• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

An exciting opportunity has arisen for an experienced and highly motivated registered healthcare professional to join our Temporary Staffing Department as a Bank Band 7 Single Point of Access Clinical Practitioner.

Based at Priestley Wharf, you will provide advanced clinical expertise and leadership within the Single Point of Access service. You will undertake clinical triage, assessment and care planning for patients with acute, undiagnosed and long-term conditions, helping to prevent unnecessary hospital admissions and support timely discharge from hospital.

This is a flexible bank position covering a seven-day service. You will be expected to work shifts according to service requirements, normally between 08:00 and 22:00. You will also rotate into clinical teams every three to four months to maintain your knowledge of community services and your clinical practice.

Main duties of the job

You will use advanced assessment, professional judgement and clinical decision-making skills to prioritise referrals, identify risks and determine the most appropriate pathway of care.

Your principal duties will include:

• Providing safe and effective telephone triage and advanced clinical assessment through a range of consultation methods.
• Taking comprehensive patient histories and assessing people with acute, complex or undiagnosed healthcare needs.
• Initiating appropriate investigations, interpreting diagnostic results and evaluating care, with support from the Advanced Clinical Practitioner where required.
• Making direct referrals for medical assessment, diagnostic procedures and other services within agreed clinical pathways.
• Prescribing independently and undertaking medication reviews as part of patient assessment and monitoring.
• Recognising and responding to complex, urgent and emergency situations, including initiating effective emergency care.
• Supporting patients, carers and professionals to make informed decisions about care.
• Signposting and referring patients to appropriate health and care services to reduce avoidable attendances and hospital admissions.
• Managing acute caseloads and coordinating discharge or transfer to appropriate internal or external services.
• Safeguarding children and adults at risk by identifying, reporting and acting immediately upon concerns.
• Maintaining accurate, complete and contemporaneous clinical records.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

• Provide advanced clinical triage, assessment and decision-making for patients with acute, complex or undiagnosed needs.
• Prioritise referrals, manage clinical risk and respond appropriately to urgent or emergency situations.
• Initiate investigations, interpret results, prescribe medication and refer patients to appropriate services.
• Work collaboratively with patients, carers and multidisciplinary teams to develop, monitor and review individual care plans.
• Support admission avoidance and coordinate safe discharge or transfer of care.
• Provide senior clinical leadership, supervision, training and support to colleagues.
• Maintain accurate clinical records and comply with safeguarding, clinical governance, confidentiality and infection-control requirements.
• Contribute to service planning, audit, quality improvement and the implementation of clinical policies and pathways.

Person Specification

Qualifications / Training

Essential

• Qualifications / Training

Experience

Essential

• Experience

Other job requirements/Skills

Essential

• Other job requirements/Skills

Essential

Essential

• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

An exciting opportunity has arisen for a motivated and experienced Band 6 Nurse to join the Urgent Care Bureau (UCB) Single Point of Access (SPA) team. This role is central to delivering high-quality, patient-centred care within community settings, helping to prevent unnecessary hospital admissions and supporting patients to remain safely in their own homes.

As an autonomous practitioner, you will provide comprehensive telephone triage and clinical assessment, making timely and effective clinical decisions for patients with a wide range of complex physical and mental health needs. This is a rewarding role within a dynamic, multidisciplinary service operating across a seven-day week and providing 24-hour support.

Main duties of the job

The successful candidate will:

• Provide expert telephone triage and clinical assessment for patients referred into the Single Point of Access service.
• Make autonomous clinical decisions, ensuring patients receive the most appropriate care pathway and support.
• Identify signs of deterioration, clinical risks, and safeguarding concerns, escalating appropriately when required.
• Work collaboratively with GPs, acute hospitals, community services, social care, and voluntary sector partners.
• Coordinate referrals and facilitate access to community services to support patient outcomes.
• Deliver evidence-based care and contribute to service improvement and quality initiatives.
• Support the development of colleagues, students, and newly appointed staff through supervision, mentoring, and education.
• Participate in audits, quality improvement projects, and clinical governance activities.
• Contribute to the delivery of a responsive seven-day service through flexible working patterns, including weekends and bank holidays.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

As a Band 6 UCB/SPA Nurse, you will provide specialist clinical assessment and triage via telephone, ensuring patients receive timely and appropriate care within community settings. You will assess complex referrals, identify risks and "red flags", and determine the most suitable care pathway, including escalation to emergency services where required.

The role requires excellent clinical judgement, communication skills, and the ability to work independently while remaining closely connected to a wider multidisciplinary team. You will manage referrals from a variety of healthcare professionals, support patients with complex physical and mental health needs, and provide reassurance and expert advice to patients, carers, and referrers.

You will contribute to service development through clinical governance, audit, quality improvement initiatives, and the implementation of evidence-based practice. In addition, you will support the education and development of colleagues and students, act as a role model within the team, and assist with the day-to-day operation of the service when required.

The post operates on a flexible rota covering seven days per week and contributing to a 24-hour service, requiring a commitment to working evenings, weekends, and bank holidays as needed. The successful candidate will be passionate about delivering excellent patient care, promoting independence, and working collaboratively with partners across health and social care to achieve the best outcomes for patients.

Person Specification

Qualifications / Training

Essential

• Qualifications / Training

Experience

Essential

• Experience

Other job requirements/Skills

Essential

• Other job requirements/Skills

Essential

Essential

• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

The Bank Advanced Clinical Practitioner (ACP) will provide advanced clinical expertise and leadership within the Single Point of Access service, helping to reduce unnecessary hospital admissions, support admission avoidance, and facilitate timely hospital discharge. The post holder will undertake advanced clinical assessment, diagnosis, treatment planning and care coordination for patients with acute, undifferentiated and long-term conditions. They will work autonomously, provide clinical leadership, support service development, and contribute to education, mentorship and quality improvement initiatives across Adult Community Services.

Main duties of the job

The post holder will act as a first point of clinical contact, undertaking advanced assessments, clinical triage and decision-making for patients referred into the service. They will initiate investigations, interpret diagnostic results, formulate differential diagnoses, make referrals to appropriate services, prescribe independently, and coordinate care plans. The role also includes preventing inappropriate hospital admissions, supporting discharge planning, safeguarding vulnerable individuals, managing complex caseloads, and working collaboratively with multidisciplinary and partner organisations to deliver high-quality patient-centred care. The ACP will also provide clinical leadership, supervision, education and support to colleagues and students.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

• Provide advanced clinical assessment, triage, diagnosis and management of patients with undifferentiated and complex health conditions.
• Independently prescribe and review medications within own scope of practice.
• Initiate and interpret diagnostic investigations and make appropriate referrals.
• Support admission avoidance and facilitate safe and timely hospital discharge.
• Lead and contribute to service quality improvement, clinical audit and governance activities.
• Provide clinical leadership, supervision, mentorship and education to staff and students.
• Work collaboratively with multidisciplinary teams and external partners across the healthcare system.
• Maintain accurate clinical records and ensure compliance with professional, organisational and legal standards.
• Support service development, innovation and implementation of evidence-based practice.
• Promote safeguarding, patient safety and high standards of patient care at all times.

Person Specification

Qualifications / Training

Essential

• Qualifications / Training

Experience

Essential

• Experience

Other job requirements/Skills

Essential

• Other job requirements/Skills

Essential

Essential

• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Looking for a new opportunity to develop your skills in rehabilitation?

Want to live in the youngest city in Europe? Truly cosmopolitan with a diverse population of over 1.1 million, Birmingham has the largest open space in Europe and fantastic network links to the rest of the UK.

Look no further, we have an exciting opportunity for you to join our Early Intervention Community Team within Birmingham Community Health Care NHS Foundation Trust, the largest community trust in the country.

Part of a wider Early Intervention programme, which has delivered in the last 12 months: 77000 fewer acute bed days used, 19000 fewer non-acute bed days and people spend 11.5 fewer days in the system. Overall having an impact of £25.8million saved for Birmingham to reinvest in Health and Social Care developments.

Main duties of the job

Six health and social care organisations joined forces in the region to deliver this truly integrated service. Alongside BCHC, other partners include Birmingham City Council, University Hospitals Birmingham, Birmingham & Solihull Mental Health Foundation Trust, Birmingham and Solihull CCG and Sandwell and West Birmingham CCG

You will be joining a community team in the midst of one of the largest Health and Social Care transformations in the country, with exciting changes and developments, preventing avoidable hospital admissions, premature admission to long-term residential care and facilitating early hospital discharge, plus the added bonus of Birmingham being a fantastic place to work and live.

A real opportunity to work within the self-motivated and aspirational MDT daily, we are currently looking for someone to dynamically lead and promote a culture of home first rehabilitation, so the people of Birmingham are treated in the right place at the right time, evidenced by clinical and performance outcomes. Working multi-professionally, completing assessments and interventions, whilst ensuring the delivery of high quality intervention to patients within their own homes and other community settings.

About us

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Job description

Job responsibilities

A person who is an excellent communicator with a flexible approach, and has existing, or an eagerness to establish, links with Health and Social care partners and a passion for 'trusted assessor' principles, will be at an advantage when working in this team. You will have opportunities to support junior staff and students, as well as drive and lead in service development projects and quality patient care.

he post holder will act as a practitioner for Occupational Therapy within the Adults Community Services Division.

The post holder will ensure access to urgent and routine Occupational Therapy assessment and intervention provide and monitor treatment programmes at home and ensure safe discharge or referral on to alternative services as appropriate. They will work in partnership with patients, carers and other health and social care agencies to promote independence and develop individual plans of care relevant to person needs

A person who is an excellent communicator with a flexible approach, and has existing, or an eagerness to establish, links with Health and Social care partners and a passion for 'trusted assessor' principles, will be at an advantage when working in this team. You will have opportunities to support junior staff and students, as well as drive and lead in service development projects and quality patient care.

We run an excellent Inspire leadership training programme for all staff with line management responsibility, alongside other opportunities to develop your career.

HCPC/NMC registrations are a requirement for registered staff roles.

The post holder will be expected to work shifts as required over 7 days per week in line with service delivery

Informal enquiries speak to:

Jazz - 0121 303 8920

Email: [email protected]

Person Specification

Qualifications/Training

Essential

• Degree or equivalent in Occupational Therapy.
• Current Health and Care Professions Council registration.
• Extensive evidence of relevant post registration training and CPD.

Experience

Essential

• Experience of working in a Multi -Disciplinary team
• Relevant rehabilitation experience for a variety of patients in a community setting
• Experience of working with other agencies.
• Proven Supervisory skills.
• Ability to plan and delegate daily workload
• Ability to demonstrate and share knowledge and application of up to date evidence based clinical trends and practices within the field of occupational therapy

Desirable

• Clinical Supervisors / Fieldwork education

Skills/Knowledge

Essential

• Knowledge of a range of appropriate assessment and treatment approaches for the patient group.
• Demonstrates a problem solving approach
• IT skills in Microsoft, PowerPoint, Excel and Outlook.
• Understanding of the principles of Clinical Governance.
• Knowledge and application of clinical effectiveness and evidence based practice
• Understanding and application of the Royal College of Occupational Therapy code of Professional Conduct
• Knowledge and application of Health and Safety issues and their relevance in the Community.
• Ability to administer and interpret standardise assessments/outcome measures.
• Ability to act as mentor/supervisor to junior staff and students on placement.
• Awareness of legislation related to Safeguarding Vulnerable adults.
• Knowledge and awareness of current government and initiative drivers.
• Ability to safely handle patients and equipment and to work in a range of positions

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

To provide high quality professional administrative support to the Community Nursing Teams. To support the Team Leaders and community nursing teams to implement efficient office systems and procedures .

To ensure high standards of customer services are met at all times when liaising with staff, external organisations, patients and their relatives.

Although the post holder will mainly be based at Longmoor community nursing team, you could be asked to travel or support any of our community nursing teams within the North locality.

Main duties of the job

We have an exciting opportunity for an Administrator to provide high quality professional administrative support to the Community Nursing teams - the successful post holder will be required to work from various teams in that locality to provide cover as required, so the candidate will need to demonstrate flexibility.

Are you a skilled administrator with experience of data bases? Microsoft Word and Excel? Able to work on your own initiative? With excellent communication skills?

Could you be the person able to help support our busy teams?

If you think this may be you why not apply and become part of our community nursing team.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

To provide a comprehensive administrative support to the community nursing team including typing of letters, minutes of meetings and other documentation.

Please note as part of the interview process, all interviewee's will be required to complete a Maths & English test.

Person Specification

Qualifications / training

Essential

• NVQ Level 3 or equivalent.
• GCSE English Grade C or above or equivalent/or equivalent experience
• GCSE Maths Grade C or above or equivalent/or equivalent experience

Desirable

• ECDL or equivalent IT qualification

Experience

Essential

• Experience of Microsoft Word, Excel and Outlook
• Experience of filing systems

Skills/knowledge

Essential

• Able to work to deadlines.
• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Proven Customer Care skills.
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal Opportunities
• High level written communication skills
• Data input skills
• Understanding of the importance of confidentiality and the Data Protection Act

Personal qualities

Essential

• Ability to work effectively as a team member
• Ability to make a positive contribution to effective team work
• Reliable and punctual showing good time management skills
• Demonstrates ability to use initiative and take ownership
• Willing to undertake a range of tasks and activities
• Shows flexibility and initiative in planning workload