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Lecturer in Occupational Therapy
University of Chichester
North East England
GBP 42,254 - 46,049 per year
Activity Therapist
Job summary We are seeking a registered Occupational Therapist with recent clinical experience and a passion for supporting the development of future practit...
4 day(s) ago
Lecturer in Occupational Therapy
University of Chichester
North East England
GBP 42,254 - 46,049 per year
Activity Therapist
Job summary We are seeking a registered Occupational Therapist with recent clinical experience and a passion for supporting the development of future practit...
4 day(s) ago
Patient Follow-Up Coordinator
Salisbury NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary The Patient Follow-Up Coordinator is responsible for the day-to-day administration and coordination of Remote Monitoring and Supported Self-Manag...
4 day(s) ago
Patient Follow-Up Coordinator
Salisbury NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary The Patient Follow-Up Coordinator is responsible for the day-to-day administration and coordination of Remote Monitoring and Supported Self-Manag...
4 day(s) ago
Locum GP
Faversham Medical Practice
North East England
GP/General Practitioner
Job summary Locum GP position up to 8 sessions from 1st March 2027 to 31st August 2027 We will also consider a job share for Locum GPs able to commit to 3-5...
4 day(s) ago
Locum GP
Faversham Medical Practice
North East England
GP/General Practitioner
Job summary Locum GP position up to 8 sessions from 1st March 2027 to 31st August 2027 We will also consider a job share for Locum GPs able to commit to 3-5...
4 day(s) ago
Salaried GP
Bannockburn Surgery
North East England
GP/General Practitioner
Job summary We are looking for an enthusiastic and committed Salaried GP to join our friendly two-partner practice for 4 - 6 sessions per week, salary depend...
4 day(s) ago
Salaried GP
Bannockburn Surgery
North East England
GP/General Practitioner
Job summary We are looking for an enthusiastic and committed Salaried GP to join our friendly two-partner practice for 4 - 6 sessions per week, salary depend...
4 day(s) ago
Finance Administrator (Accounts Assistant)
DoctorPA Secure LTD
North East England
GBP 27,550 - 29,000 per year
Exercise Therapist
Job summary The Finance Administrator will provide professional financial and administrative support to the Finance Team, ensuring the smooth operation of ac...
4 day(s) ago
Finance Administrator (Accounts Assistant)
DoctorPA Secure LTD
North East England
GBP 27,550 - 29,000 per year
Exercise Therapist
Job summary The Finance Administrator will provide professional financial and administrative support to the Finance Team, ensuring the smooth operation of ac...
4 day(s) ago
Pharmacy Technician
K&W Healthcare Ltd
North East England
GBP 15 - 18 per year
Pharmacist
Job summary Job Summery Clinical Pharmacy in General Practice is an innovative programme aimed at transforming care delivery to achieve person-centred, coord...
4 day(s) ago
Pharmacy Technician
K&W Healthcare Ltd
North East England
GBP 15 - 18 per year
Pharmacist
Job summary Job Summery Clinical Pharmacy in General Practice is an innovative programme aimed at transforming care delivery to achieve person-centred, coord...
4 day(s) ago
Clinical Team Lead
Navigo Health and Social Care CIC
North East England
GBP 49,387 - 56,515 per year
Nurse Manager
Job summary This is a rare and exciting opportunity to join the Functional Team within Older Peoples Community Services as a Clinical Team Lead.
4 day(s) ago
Clinical Team Lead
Navigo Health and Social Care CIC
North East England
GBP 49,387 - 56,515 per year
Nurse Manager
Job summary This is a rare and exciting opportunity to join the Functional Team within Older Peoples Community Services as a Clinical Team Lead.
4 day(s) ago
Operational Service Delivery Lead
Midlands Partnership NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Radiographer
Job summary We are seeking an exceptional and inspiring senior leader to join our Adult Social Care Mental Health Services as an Operational Service Delivery...
4 day(s) ago
Operational Service Delivery Lead
Midlands Partnership NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Radiographer
Job summary We are seeking an exceptional and inspiring senior leader to join our Adult Social Care Mental Health Services as an Operational Service Delivery...
4 day(s) ago
Recovery Worker
Inclusion
North East England
GBP 32,073 - 39,043 per year
Support Staff
Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be w...
4 day(s) ago
Recovery Worker
Inclusion
North East England
GBP 32,073 - 39,043 per year
Support Staff
Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be w...
4 day(s) ago
Office Manager
Hetton Group Practice
North East England
Health Service Manager/Administrator
Job summary An exciting opportunity has arisen for an experienced, motivated, and forward-thinking individual to join our friendly and progressive practice a...
4 day(s) ago
Office Manager
Hetton Group Practice
North East England
Health Service Manager/Administrator
Job summary An exciting opportunity has arisen for an experienced, motivated, and forward-thinking individual to join our friendly and progressive practice a...
4 day(s) ago
Sister/ Charge Nurse / District Nurse
East Coast Community Healthcare CIC
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing...
4 day(s) ago
Sister/ Charge Nurse / District Nurse
East Coast Community Healthcare CIC
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing...
4 day(s) ago
Medical Receptionist
Bentley Medical Practice
North East England
Admin and Clerical
Job summary We require a Medical Receptionist for 19hrs to join our friendly reception team to ensure an effective and efficient reception service is provide...
4 day(s) ago
Medical Receptionist
Bentley Medical Practice
North East England
Admin and Clerical
Job summary We require a Medical Receptionist for 19hrs to join our friendly reception team to ensure an effective and efficient reception service is provide...
4 day(s) ago
Healthcare Assistant
Bower Mount Medical Practice
North East England
Exercise Therapist
Job summary Bower Mount Medical Practice has an excellent opportunity for a Healthcare Assistant to join our team on a part-time basis.
4 day(s) ago
Healthcare Assistant
Bower Mount Medical Practice
North East England
Exercise Therapist
Job summary Bower Mount Medical Practice has an excellent opportunity for a Healthcare Assistant to join our team on a part-time basis.
4 day(s) ago
Dispensary Assistant/Receptionist
Ramsbury & Wanborough Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are seeking a friendly, team player to join our Dispensary team, working in a Dispensary Assistant role.
4 day(s) ago
Dispensary Assistant/Receptionist
Ramsbury & Wanborough Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are seeking a friendly, team player to join our Dispensary team, working in a Dispensary Assistant role.
4 day(s) ago
Assistant Service Manager - HIV & Sexual Health
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 47,951 - 56,863 per year
Practice Manager
Job summary As an Assistant Service Manager within the Specialist Care Division , you will support the operational management and delivery of high-quality, p...
4 day(s) ago
Assistant Service Manager - HIV & Sexual Health
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 47,951 - 56,863 per year
Practice Manager
Job summary As an Assistant Service Manager within the Specialist Care Division , you will support the operational management and delivery of high-quality, p...
4 day(s) ago
AVT Operational Change and Implementation Lead
Sheffield Children’s NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary Fixed Term | 12 months This is a new and exciting opportunity to join the Chief Operating Office and Digital Team as an AVT Operational Change an...
4 day(s) ago
AVT Operational Change and Implementation Lead
Sheffield Children’s NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary Fixed Term | 12 months This is a new and exciting opportunity to join the Chief Operating Office and Digital Team as an AVT Operational Change an...
4 day(s) ago
LARC Specialist Nurse
Kent Community Health NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary We are looking for an enthusiastic and adaptable LARC Specialist Nurse to join our Outstanding Sexual Health Service.
4 day(s) ago
LARC Specialist Nurse
Kent Community Health NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary We are looking for an enthusiastic and adaptable LARC Specialist Nurse to join our Outstanding Sexual Health Service.
4 day(s) ago
Facilities Operative
Kent Community Health NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Support Staff
Job summary Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integra...
4 day(s) ago
Facilities Operative
Kent Community Health NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Support Staff
Job summary Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integra...
4 day(s) ago
Respiratory Physiotherapist
CSH Surrey
North East England
GBP 41,957 - 50,387 per year
Exercise Therapist
Job summary An exciting and challenging opportunity has arisen for an experienced physiotherapist to join our multidisciplinary specialist community respirat...
4 day(s) ago
Respiratory Physiotherapist
CSH Surrey
North East England
GBP 41,957 - 50,387 per year
Exercise Therapist
Job summary An exciting and challenging opportunity has arisen for an experienced physiotherapist to join our multidisciplinary specialist community respirat...
4 day(s) ago
Therapy Assistant
Kent Community Health NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integra...
4 day(s) ago
Therapy Assistant
Kent Community Health NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integra...
4 day(s) ago
Head of Clinical Quality and Governance
Willen Hospice
North East England
Registered Nurse/RN
Job summary Help us make sure every person we care for receives safe, effective and compassionate care, every single time.
4 day(s) ago
Head of Clinical Quality and Governance
Willen Hospice
North East England
Registered Nurse/RN
Job summary Help us make sure every person we care for receives safe, effective and compassionate care, every single time.
4 day(s) ago
Lead for Strategic Research Initiatives
The Clatterbridge Cancer Centre NHSFT
North East England
GBP 113,565 - 150,569 per year
Medical Researcher
Job summary Right to work: We actively promote diversity and inclusion.
4 day(s) ago
Lead for Strategic Research Initiatives
The Clatterbridge Cancer Centre NHSFT
North East England
GBP 113,565 - 150,569 per year
Medical Researcher
Job summary Right to work: We actively promote diversity and inclusion.
4 day(s) ago
Operational Hub Administrator
East of England Community Health and Care NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are excited to be entering a new chapter as Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust have c...
4 day(s) ago
Operational Hub Administrator
East of England Community Health and Care NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are excited to be entering a new chapter as Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust have c...
4 day(s) ago
Supervising Practitioner
Compass
North East England
GBP 39,351 - 48,108 per year
Nurse Manager
Job summary Ready to use your expertise to guide a team in their work to build brighter futures?
4 day(s) ago
Supervising Practitioner
Compass
North East England
GBP 39,351 - 48,108 per year
Nurse Manager
Job summary Ready to use your expertise to guide a team in their work to build brighter futures?
4 day(s) ago
Matron Dermatology
Barts Health NHS Trust
North East England
GBP 63,665 - 70,887 per year
Medical Specialist
Job summary Shape the Future of Dermatology Nursing We are seeking an inspirational and experienced nurse leader to join our Dermatology Service as Lead Nurse.
4 day(s) ago
Matron Dermatology
Barts Health NHS Trust
North East England
GBP 63,665 - 70,887 per year
Medical Specialist
Job summary Shape the Future of Dermatology Nursing We are seeking an inspirational and experienced nurse leader to join our Dermatology Service as Lead Nurse.
4 day(s) ago
Posted 4 day(s) ago
Reference: 2400250
Job summary
We are seeking a registered Occupational Therapist with recent clinical experience and a passion for supporting the development of future practitioners. Our innovative courses are recognised by the HCPC and RCOT for academic quality, innovation and close partnerships to healthcare and the wider sectors in which our graduates work. This role would suit an experienced clinician seeking to move into academia, or an early-career academic wishing to contribute to the development of an innovative Occupational Therapy programme.
Main duties of the job
The Lecturer in Occupational Therapy will contribute to the delivery, development and quality enhancement of the MSc Occupational Therapy programme within the School of Nursing and Allied Health. The postholder will provide high-quality, evidence-informed teaching, assessment and academic support to students, helping them to develop the knowledge, skills and professional values required for contemporary occupational therapy practice.
Working collaboratively with academic colleagues, practice partners and external stakeholders, the postholder will support the delivery of an innovative curriculum that reflects the evolving healthcare landscape, including community-based practice, digital health, interprofessional working and preventative approaches to health and wellbeing. The Lecturer will contribute to curriculum development, student recruitment, practice learning experiences, and scholarly activity, while ensuring that programme delivery meets the professional and regulatory requirements of the Health and Care Professions Council (HCPC) and the Royal College of Occupational Therapists (RCOT).
The successful candidate will bring contemporary occupational therapy expertise, ideally with a background in mental health and/or child health service and will play an active role in preparing graduates who are equipped to meet the needs of individuals, families and communities across diverse health and social care settings.
About us
The University of Chichester is a dynamic, supportive and ambitious institution with clear values and a long history in Higher Education.
We are a top 30 UK University that prides itself on our sense of community, including an excellent staff experience. We have a great reputation for providing students and staff alike with the opportunity to achieve excellence within a stimulating and supportive environment.
We strive to nurture and facilitate a working environment where all colleagues are equally valued, truly supported and duly recognised for their contribution. All of our staff, irrespective of their role, are instrumental in achieving our University mission and vision.
We are committed to equality, diversity and inclusion at every level because we believe a diverse workforce benefits us all.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
£42,254 to £46,049 a year Salary up to £46,049 per annum. Pro rata if part time.
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
N0029-26-0006
Job locations
University Of Chichester
College Lane
Chichester
West Sussex
PO19 6PE
United Kingdom
Job description
Job responsibilities
Principal Accountabilities:
As a Lecturer in the department of the School of Nursing and Allied Health, the working year will be divided between teaching, placement support, teaching-related administration, assessment and research in such proportions as may be decided by the Head of School / Executive Dean, after appropriate consultation, in accordance with the guidelines set out in the Terms and Conditions of Employment for Academic staff. Placement support will involve working with external health and care providers and ensuring excellent learning from relevant clinical or care environments.
Learning and Teaching
- Support the delivery of teaching material - deliver either across a range of modules within a subject area and/or across developing areas within the department.
- Deliver lectures and/or lead seminar groups using appropriate teaching methods, helping to identify areas where current provision needs revision or improvement.
- Transfer knowledge in the form of practical skills, methods and techniques.
- Support and liaise with clinical practice partners in developing placement opportunities and supporting student work-related learning.
- Transfer knowledge in the form of practical skills, methods and techniques and engage with the Simulated Based Education development, as relevant.
- Assist with the development of the design and delivery of modules and assessment methods, working closely with colleagues on the implementation of assessment procedures, participating in the examination/assessment process.
- Set, mark and assess work and examinations and provide effective and timely feedback to students.
- Assist with the supervision of students projects, fieldwork and placements.
- Use time outside of teaching hours to prepare well-constructed, varied teaching sessions, ensuring that content, methods of delivery and learning materials will meet the defined learning outcomes.
- Seek ways of improving performance by reflecting on teaching design and delivery and obtaining and analysing feedback.
- Provide timely, constructive, formative and comprehensive feedback to students using all forms of communication/ media.
- Embrace the importance and value of engaging in the task of education and learning together with students at all academic levels to ensure an outstanding learning experience.
- Work in partnership with students to enable them to become independent learners and researchers.
- Deliver high quality, effective and interactive teaching using a range of methods including face to face, blended and remote delivery if necessary.
Research, scholarly and income generating activities
- Engage in pedagogic and practitioner research and/or scholarly activities.
- Conduct individual or collaborative scholarly projects with the support of a mentor/a senior colleague.
- Develop learning materials in collaboration with colleagues and disseminate the results of scholarly activity.
- Develop ideas for generating income and promoting the subject.
Teamwork
- Understand and actively embrace the University's distinctive sensibility, the qualities, values and characteristics expected of everyone working for our University.
- Support academic colleagues on course development and curriculum changes.
- Contribute to the accreditation of courses and quality control processes within the department.
- Attend and contribute to team and departmental meetings and/or committees internally or externally.
- Work with colleagues and students to sustain and strengthen an inclusive, supportive, caring and authentic learning community.
Communication, liaison and networking
- Communicate complex and conceptual ideas to those with limited knowledge and understanding.
- Communicate material of a specialist or highly technical nature.
- Liaise with colleagues academic and professional services effectively.
- Attend open days and assist with other course marketing activities.
- Focus upon and explore ways to be and think together as educators that are positive and encouraging and empowering.
Managing people
- Manage own teaching, scholarly and administrative activities with guidance if required.
- Act as a mentor for students in the capacity of Academic Advisor.
- Supervise students, understand their learning requirements and develop appropriate learning outcomes.
- Work collaboratively and effectively with others to support project outcomes.
Pastoral care
- Develop and use listening, interpersonal and pastoral care skills and act as first line support to students, referring them as appropriate to internal and external services providing further help.
- Appreciate the needs of individual students and their circumstances.
- Support students to work through and overcome the various challenges they will face including personal, economic, mental, physical etc.
Planning and managing resources
- Support the quality of delivery within scope of own level of responsibility, referring more serious matters to others, as appropriate.
- Manage projects relating to own area of work, in liaison with senior colleagues.
- Use teaching resources and facilities as appropriate to ensure student needs and expectations are met.
- Be responsible for administrative duties in own areas, managing projects relating to own areas of work.
Work environment
- Be aware of the risks in the work environment and their potential impact on areas of their own work and that of others.
- Depending on the area of work and level of training received, the post holder may be expected to conduct risk assessments and take responsibility for the health and safety of others.
Expertise
- Possess sufficient breadth and/or depth of specialist knowledge in the discipline to work within established teaching programmes.
- Engage in continuous professional development.
- Use a range of delivery techniques to enthuse and engage students.
- Develop familiarity with a variety of strategies to promote and asses learning.
- Foster creative approaches when responding to teaching, learning and scholarship challenges and contribute to the development of a culture of innovation and enterprise.
Health and Safety
- Take responsibility for ensuring that workplace responsibilities within the University are carried out with full regard to, and in support of, the University's Health and Safety policies. This might include acting as Health and Safety Co-ordinator, Fire Warden, Risk Assessor, First Aider or other Health and Safety Representative, as agreed with the Head of School.
Data protection
- You will be responsible for ensuring that workplace responsibilities, within the department, are carried out in compliance with the requirements of the Data Protection legislation and the Employment Practices Data Protection Code, especially concerning confidentiality, treatment of personal information and records management.
Personal development
- Take responsibility for own learning and development in relation to core responsibilities of teaching and learning, research and income generation taking account of relevant professional frameworks (e.g. UK Professional Standards Framework and the Researcher Development Framework).
Other duties:
You are required to undertake such other duties appropriate to the grade and content of the work as may reasonably be required of you. The list of duties in this job profile should not be regarded as exclusive or exhaustive and require a flexible approach to work. Please note that, in consultation with you, the University reserves the right to update your job profile to reflect changes in, or to, your post.
Equality, Diversity & Inclusivity
- Take responsibility for upholding and complying with the University's Equality, Diversity and Inclusivity policies and for behaving in ways that are consistent with fair and equal treatment for all.
- Take responsibility for own learning and engagement with equality issues and actions and consider the impact of their actions to ensure that they do not have a detrimental effect on achieving equality of opportunity.
The University believes that everyone has the right to be treated equally and that the diversity of individuals and groups should be embraced, valued and respected. The University is committed to eliminating any form of discrimination be it direct, indirect, harassment or victimisation, and to support this the University has a number of policies that staff should ensure they are familiar and compliant with. All policies are available on the University's Intranet. Any breaches may lead to termination of employment.
Health and Safety
Take responsibility for ensuring that workplace responsibilities within the University are carried out with full regard to, and in support of, the University's Health and Safety policies. This might include acting as Health and Safety Co-ordinator, Fire Warden, Risk Assessor, First Aider or other Health and Safety Representative.
Personal development
Take responsibility for own learning and development in relation to core responsibilities of teaching and learning, research and income generation taking account of relevant professional.
frameworks (e.g. UK Professional Standards Framework and the Researcher Development Framework). Actively engage in continuous professional development, maintaining and developing knowledge and expertise through membership of appropriate professional bodies (where appropriate), continuous knowledge and skills development.
Sustainability and Environment
The University is fully committed to sustainable development and environmental initiatives. It accepts its environmental responsibilities and recognises the contributions it can make to the resolution of global, regional and local environmental issues. The University will continuously seek to improve its environmental performance and will comply, as a minimum, with all relevant environmental legislation, regulations and codes of practice. All staff are required to support the aims of the University's Environmental & Sustainable Development Policy.
Further details listed in the job profile available on the University website.
Job description
Job responsibilities
Principal Accountabilities:
As a Lecturer in the department of the School of Nursing and Allied Health, the working year will be divided between teaching, placement support, teaching-related administration, assessment and research in such proportions as may be decided by the Head of School / Executive Dean, after appropriate consultation, in accordance with the guidelines set out in the Terms and Conditions of Employment for Academic staff. Placement support will involve working with external health and care providers and ensuring excellent learning from relevant clinical or care environments.
Learning and Teaching
- Support the delivery of teaching material - deliver either across a range of modules within a subject area and/or across developing areas within the department.
- Deliver lectures and/or lead seminar groups using appropriate teaching methods, helping to identify areas where current provision needs revision or improvement.
- Transfer knowledge in the form of practical skills, methods and techniques.
- Support and liaise with clinical practice partners in developing placement opportunities and supporting student work-related learning.
- Transfer knowledge in the form of practical skills, methods and techniques and engage with the Simulated Based Education development, as relevant.
- Assist with the development of the design and delivery of modules and assessment methods, working closely with colleagues on the implementation of assessment procedures, participating in the examination/assessment process.
- Set, mark and assess work and examinations and provide effective and timely feedback to students.
- Assist with the supervision of students projects, fieldwork and placements.
- Use time outside of teaching hours to prepare well-constructed, varied teaching sessions, ensuring that content, methods of delivery and learning materials will meet the defined learning outcomes.
- Seek ways of improving performance by reflecting on teaching design and delivery and obtaining and analysing feedback.
- Provide timely, constructive, formative and comprehensive feedback to students using all forms of communication/ media.
- Embrace the importance and value of engaging in the task of education and learning together with students at all academic levels to ensure an outstanding learning experience.
- Work in partnership with students to enable them to become independent learners and researchers.
- Deliver high quality, effective and interactive teaching using a range of methods including face to face, blended and remote delivery if necessary.
Research, scholarly and income generating activities
- Engage in pedagogic and practitioner research and/or scholarly activities.
- Conduct individual or collaborative scholarly projects with the support of a mentor/a senior colleague.
- Develop learning materials in collaboration with colleagues and disseminate the results of scholarly activity.
- Develop ideas for generating income and promoting the subject.
Teamwork
- Understand and actively embrace the University's distinctive sensibility, the qualities, values and characteristics expected of everyone working for our University.
- Support academic colleagues on course development and curriculum changes.
- Contribute to the accreditation of courses and quality control processes within the department.
- Attend and contribute to team and departmental meetings and/or committees internally or externally.
- Work with colleagues and students to sustain and strengthen an inclusive, supportive, caring and authentic learning community.
Communication, liaison and networking
- Communicate complex and conceptual ideas to those with limited knowledge and understanding.
- Communicate material of a specialist or highly technical nature.
- Liaise with colleagues academic and professional services effectively.
- Attend open days and assist with other course marketing activities.
- Focus upon and explore ways to be and think together as educators that are positive and encouraging and empowering.
Managing people
- Manage own teaching, scholarly and administrative activities with guidance if required.
- Act as a mentor for students in the capacity of Academic Advisor.
- Supervise students, understand their learning requirements and develop appropriate learning outcomes.
- Work collaboratively and effectively with others to support project outcomes.
Pastoral care
- Develop and use listening, interpersonal and pastoral care skills and act as first line support to students, referring them as appropriate to internal and external services providing further help.
- Appreciate the needs of individual students and their circumstances.
- Support students to work through and overcome the various challenges they will face including personal, economic, mental, physical etc.
Planning and managing resources
- Support the quality of delivery within scope of own level of responsibility, referring more serious matters to others, as appropriate.
- Manage projects relating to own area of work, in liaison with senior colleagues.
- Use teaching resources and facilities as appropriate to ensure student needs and expectations are met.
- Be responsible for administrative duties in own areas, managing projects relating to own areas of work.
Work environment
- Be aware of the risks in the work environment and their potential impact on areas of their own work and that of others.
- Depending on the area of work and level of training received, the post holder may be expected to conduct risk assessments and take responsibility for the health and safety of others.
Expertise
- Possess sufficient breadth and/or depth of specialist knowledge in the discipline to work within established teaching programmes.
- Engage in continuous professional development.
- Use a range of delivery techniques to enthuse and engage students.
- Develop familiarity with a variety of strategies to promote and asses learning.
- Foster creative approaches when responding to teaching, learning and scholarship challenges and contribute to the development of a culture of innovation and enterprise.
Health and Safety
- Take responsibility for ensuring that workplace responsibilities within the University are carried out with full regard to, and in support of, the University's Health and Safety policies. This might include acting as Health and Safety Co-ordinator, Fire Warden, Risk Assessor, First Aider or other Health and Safety Representative, as agreed with the Head of School.
Data protection
- You will be responsible for ensuring that workplace responsibilities, within the department, are carried out in compliance with the requirements of the Data Protection legislation and the Employment Practices Data Protection Code, especially concerning confidentiality, treatment of personal information and records management.
Personal development
- Take responsibility for own learning and development in relation to core responsibilities of teaching and learning, research and income generation taking account of relevant professional frameworks (e.g. UK Professional Standards Framework and the Researcher Development Framework).
Other duties:
You are required to undertake such other duties appropriate to the grade and content of the work as may reasonably be required of you. The list of duties in this job profile should not be regarded as exclusive or exhaustive and require a flexible approach to work. Please note that, in consultation with you, the University reserves the right to update your job profile to reflect changes in, or to, your post.
Equality, Diversity & Inclusivity
- Take responsibility for upholding and complying with the University's Equality, Diversity and Inclusivity policies and for behaving in ways that are consistent with fair and equal treatment for all.
- Take responsibility for own learning and engagement with equality issues and actions and consider the impact of their actions to ensure that they do not have a detrimental effect on achieving equality of opportunity.
The University believes that everyone has the right to be treated equally and that the diversity of individuals and groups should be embraced, valued and respected. The University is committed to eliminating any form of discrimination be it direct, indirect, harassment or victimisation, and to support this the University has a number of policies that staff should ensure they are familiar and compliant with. All policies are available on the University's Intranet. Any breaches may lead to termination of employment.
Health and Safety
Take responsibility for ensuring that workplace responsibilities within the University are carried out with full regard to, and in support of, the University's Health and Safety policies. This might include acting as Health and Safety Co-ordinator, Fire Warden, Risk Assessor, First Aider or other Health and Safety Representative.
Personal development
Take responsibility for own learning and development in relation to core responsibilities of teaching and learning, research and income generation taking account of relevant professional.
frameworks (e.g. UK Professional Standards Framework and the Researcher Development Framework). Actively engage in continuous professional development, maintaining and developing knowledge and expertise through membership of appropriate professional bodies (where appropriate), continuous knowledge and skills development.
Sustainability and Environment
The University is fully committed to sustainable development and environmental initiatives. It accepts its environmental responsibilities and recognises the contributions it can make to the resolution of global, regional and local environmental issues. The University will continuously seek to improve its environmental performance and will comply, as a minimum, with all relevant environmental legislation, regulations and codes of practice. All staff are required to support the aims of the University's Environmental & Sustainable Development Policy.
Further details listed in the job profile available on the University website.
Person Specification
Experience
Essential
- Current or recent professional experience as a registered Occupational Therapist, ideally in the UK.
- Previous teaching/training experience, able to develop familiarity with a variety of strategies to promote and assess learning.
- Experience of supporting, supervising or mentoring students, learners or staff within a practice environment.
- Able to identify the need for developing the content or structure of the subject area / module and make proposals on how this should be achieved.
Desirable
- Experience of working within occupational therapy practice settings, ideally within mental health and/or children and young people's services.
- Research portfolio aligned with subject area.
Skills
Essential
- Foster creative approaches when responding to teaching, learning and scholarship challenges and contribute to the development of a culture of innovation and enterprise.
- Able to engage the interest and enthusiasm of students and inspire them to learn.
- Excellent teaching methods and presentation skills, supporting blended learning for students with effective interpersonal skills.
- Able to deliver high quality, effective and interactive teaching and will be willing to use a range of methods including face-to-face, blended and remote delivery if necessary.
- Evidence of sound administrative, organisational and prioritisation skills.
- Ability to develop areas of interest in the subject area.
- Competent digital skills and the ability to utilise educational technologies to enhance learning including Moodle or similar and use it to support creative and informative learning sessions.
Desirable
- Research and/or enterprise skills in subject area, commitment to continuous professional development and scholarly activity.
Qualifications
Essential
- Relevant Honours degree or MSc in Occupational Therapy.
- Registration with the Health and Care Professions Council (HCPC) as an Occupational Therapist.
- Qualified Teacher Status / HE teaching qualification / willingness to undertake the Postgraduate Certificate in Professional Practice in HE within an agreed timeframe.
- Master's degree in Occupational Therapy, Health, Education or a related discipline, or be actively working towards completion of a Master's qualification.
- Understanding of the HCPC Standards of Education and Training, Standards of Proficiency and the Royal College of Occupational Therapists (RCOT) professional standards.
- Member of the Royal College of Occupational Therapists (RCOT).
- Awareness of current developments in healthcare, including preventative approaches, digital healthcare, interprofessional working and community-based service delivery.
Desirable
- Working towards a Doctorate.
- Associate Fellow of the Higher Education Academy.
Person Specification
Experience
Essential
- Current or recent professional experience as a registered Occupational Therapist, ideally in the UK.
- Previous teaching/training experience, able to develop familiarity with a variety of strategies to promote and assess learning.
- Experience of supporting, supervising or mentoring students, learners or staff within a practice environment.
- Able to identify the need for developing the content or structure of the subject area / module and make proposals on how this should be achieved.
Desirable
- Experience of working within occupational therapy practice settings, ideally within mental health and/or children and young people's services.
- Research portfolio aligned with subject area.
Skills
Essential
- Foster creative approaches when responding to teaching, learning and scholarship challenges and contribute to the development of a culture of innovation and enterprise.
- Able to engage the interest and enthusiasm of students and inspire them to learn.
- Excellent teaching methods and presentation skills, supporting blended learning for students with effective interpersonal skills.
- Able to deliver high quality, effective and interactive teaching and will be willing to use a range of methods including face-to-face, blended and remote delivery if necessary.
- Evidence of sound administrative, organisational and prioritisation skills.
- Ability to develop areas of interest in the subject area.
- Competent digital skills and the ability to utilise educational technologies to enhance learning including Moodle or similar and use it to support creative and informative learning sessions.
Desirable
- Research and/or enterprise skills in subject area, commitment to continuous professional development and scholarly activity.
Qualifications
Essential
- Relevant Honours degree or MSc in Occupational Therapy.
- Registration with the Health and Care Professions Council (HCPC) as an Occupational Therapist.
- Qualified Teacher Status / HE teaching qualification / willingness to undertake the Postgraduate Certificate in Professional Practice in HE within an agreed timeframe.
- Master's degree in Occupational Therapy, Health, Education or a related discipline, or be actively working towards completion of a Master's qualification.
- Understanding of the HCPC Standards of Education and Training, Standards of Proficiency and the Royal College of Occupational Therapists (RCOT) professional standards.
- Member of the Royal College of Occupational Therapists (RCOT).
- Awareness of current developments in healthcare, including preventative approaches, digital healthcare, interprofessional working and community-based service delivery.
Desirable
- Working towards a Doctorate.
- Associate Fellow of the Higher Education Academy.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University of Chichester
Address
University Of Chichester
College Lane
Chichester
West Sussex
PO19 6PE
United Kingdom
Employer's website
Employer details
Employer name
University of Chichester
Address
University Of Chichester
College Lane
Chichester
West Sussex
PO19 6PE
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Patient Follow-Up Coordinator
Salisbury NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2400249
Job summary
The Patient Follow-Up Coordinator is responsible for the day-to-day administration and coordination of Remote Monitoring and Supported Self-Management Pathways (SSMP) within the Cancer Support Team. The post holder will manage patient activity across remote monitoring systems, ensuring accurate data entry, monitoring pathway compliance, undertaking quality assurance checks, identifying and escalating data gaps, and tracking patients throughout their follow-up journey.
Working closely with Cancer Support Workers, Cancer Nursing teams, Prehabilitation services and other multidisciplinary colleagues, the post holder will support the delivery of safe, effective and patient-centred follow-up care for people living with and beyond cancer. The role requires strong organisational skills, attention to detail, and the ability to manage competing priorities while maintaining high standards of data quality and patient confidentiality. The post holder will also provide administrative and project support to the Cancer Support Team.
Previous applicants need not apply and this role can't be sponsored for.
Main duties of the job
Please see attached Job description and person specification for full details of roles and responsibilities.
About us
Salisbury NHS Foundation Trust (SFT) is part of the Bath, Swindon and Wiltshire (BSW) Hospitals Group, alongside Great Western Hospitals NHS Foundation Trust and the Royal United Hospitals Bath NHS Foundation Trust. Together, we are committed to delivering outstanding, sustainable healthcare through collaboration, innovation and excellent patient care.With a history spanning more than 250 years, SFT combines a proud heritage with a forward-looking approach to healthcare. We employ more than 4,000 staff, provide around 470 beds and deliver acute, specialist and regional services across Wiltshire and beyond.Our people are at the heart of everything we do. We are committed to creating an inclusive, supportive workplace where colleagues feel valued, developed and empowered to reach their potential. Flexible working helps colleagues balance work and personal commitments while meeting the needs of patients.We offer NHS benefits including the NHS Pension Scheme, generous annual leave, staff discounts and onsite facilities.Salisbury offers an exceptional quality of life, combining a historic city with beautiful countryside, access to the south coast and excellent transport links. Find out more at Experience Salisbury.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata if part time
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
269-SFT9929-A
Job locations
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Job description Job responsibilities Please see attached Job description and person specification for full details of roles and responsibilities.
Person Specification
Experience
Essential
- Experience in an administrative or coordination role involving data entry, record management and managing competing priorities.
- Experience organising meetings, maintaining databases and producing accurate records.
- Experience of tracking cases, maintaining accurate records and monitoring deadlines or key milestones.
- Demonstrable experience using electronic systems and databases to input, update and retrieve information accurately. Strong attention to detail and ability to identify and escalate data discrepancies.
Desirable
- Previous NHS or healthcare administration experience
- Previous experience working in Cancer/oncology
Qualifications
Essential
- NVQ Level 3 in Business Administration
- GCSE English and Maths (Grade C/4 or above or equivalent).
- Relevant qualification, training, and/or demonstrable experience in the use of Microsoft Office applications, including Excel, Outlook, Word, and Microsoft Teams.
Desirable
- A Levels or equivalent qualification.
- Customer Service or equivalent experience
Knowledge
Essential
- Excellent verbal and written communication skills with the ability to communicate professionally with patients, carers, clinicians and external organisations
- Ability to work effectively within a multidisciplinary team and build positive working relationships across departments and organisations
- Understanding of confidentiality, information governance, data protection and the importance of accurate patient records. Commitment to maintaining high standards of data quality and patient safety
- Strong customer service skills with a patient-centred approach. Demonstrates compassion, professionalism and responsiveness when supporting patients and carers.
- Ability to work proactively and flexibly, manage workloads effectively, work independently and as part of a team, contribute to continuous improvement, uphold equality, diversity and inclusion principles, and support the delivery of high-quality cancer services and patient experience.
Desirable
- Experience using NHS systems (e.g. Lorenzo, EPR, Somerset Cancer Registry) Experience of remote monitoring platforms.
- Previous experience working within cancer services
Other job-related requirements
Essential
- Flexible, open-minded and proactive with identifying and making improvements
- Strong focus on providing a high-quality and personable customer experience
- Works effectively both autonomously under own initiative, and as part of a team
- Ability to manage conflicting priorities
- Committed towards, and understanding of, the principles of equality, diversity and inclusion
- Genuine desire to work in an administrative environment
- Genuine interest in improving cancer care and support for patients
Person Specification Experience Essential Experience in an administrative or coordination role involving data entry, record management and managing competing priorities. Experience organising meetings, maintaining databases and producing accurate records. Experience of tracking cases, maintaining accurate records and monitoring deadlines or key milestones. Demonstrable experience using electronic systems and databases to input, update and retrieve information accurately. Strong attention to detail and ability to identify and escalate data discrepancies. Desirable Previous NHS or healthcare administration experience Previous experience working in Cancer/oncology Qualifications Essential NVQ Level 3 in Business Administration GCSE English and Maths (Grade C/4 or above or equivalent). Relevant qualification, training, and/or demonstrable experience in the use of Microsoft Office applications, including Excel, Outlook, Word, and Microsoft Teams. Desirable A Levels or equivalent qualification. Customer Service or equivalent experience Knowledge Essential Excellent verbal and written communication skills with the ability to communicate professionally with patients, carers, clinicians and external organisations Ability to work effectively within a multidisciplinary team and build positive working relationships across departments and organisations Understanding of confidentiality, information governance, data protection and the importance of accurate patient records. Commitment to maintaining high standards of data quality and patient safety Strong customer service skills with a patient-centred approach. Demonstrates compassion, professionalism and responsiveness when supporting patients and carers. Ability to work proactively and flexibly, manage workloads effectively, work independently and as part of a team, contribute to continuous improvement, uphold equality, diversity and inclusion principles, and support the delivery of high-quality cancer services and patient experience. Desirable Experience using NHS systems (e.g. Lorenzo, EPR, Somerset Cancer Registry) Experience of remote monitoring platforms. Previous experience working within cancer services Other job-related requirements Essential Flexible, open-minded and proactive with identifying and making improvements Strong focus on providing a high-quality and personable customer experience Works effectively both autonomously under own initiative, and as part of a team Ability to manage conflicting priorities Committed towards, and understanding of, the principles of equality, diversity and inclusion Genuine desire to work in an administrative environment Genuine interest in improving cancer care and support for patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
https://www.salisbury.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
https://www.salisbury.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2400248
Job summary
Locum GP position up to 8 sessions from 1st March 2027 to 31st August 2027 We will also consider a job share for Locum GPs able to commit to 3-5 sessions a week.
We are looking for motivated and committed team-players to join our very friendly and supportive team of GPs in Faversham, East Kent to cover a period of leave.
A course and experience in minor surgery is desirable.
Previous experience in emergency medicine or urgent care is beneficial but not essential.
- Fee to be negotiated per session
- Daily catch up for chat and clinical discussion
- Based in two purpose built Health Care facilities in Faversham (Faversham Medical Practice and Newton Place Surgery)
- Driving licence and access to car on working days essential
- We run a thriving Urgent Care Practitioner led Urgent Treatment Centre on-site
- We are an active training practice (GP registrars, medical students, Advanced Care Practitioners)
- We offer a number of non-core services to our 34,000 patient population including minor surgery, joint injections, LARC fitting
- We offer a number of community services including ophthalmology, gynaecology and orthopaedics
- X-ray facilities available at Faversham Medical Practice site
- Weekend shifts may be available if desired
- Leave may be taken during this period subject to staffing needs.
We would love to meet you if you would like to arrange an informal visit.
Kerin Austin (Business Manager) [email protected] or Dr Gaurav Gupta [email protected]
Phone: 01795 905577
Closing date: 1st November 2026
Main duties of the job
The post-holder will commit to working regular sessions between 1st March 2027 and 31st August 2027.
In this time they will be expected to fulfil the role of a salaried GP which will include managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
About us
Faversham Medical Group consists of 2 GP surgeries; Faversham Medical Practice and Newton Place Surgery. We also run an Urgent Treatment Centre based at Faversham Health Centre.
We are a friendly and supportive team.
Faversham is a beautiful, historic market town. It is close to the vibrant city of Canterbury; just 60 miles from London and yet within easy reach of attractive coastline areas and beaches.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
Depending on experience This will reflect the locum's usual rates.
Contract
Locum
Duration
6 months
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
A0646-26-0030
Job locations
Faversham Health Centre
Bank Street
Faversham
Kent
ME13 8QR
United Kingdom
Newton Place Surgery
Newton Road
FAVERSHAM
Kent
ME13 8FH
United Kingdom
Job description
Job responsibilities
Job summary:
The post-holder will commit to working regular sessions between 1st March 2027 and 31st August 2027.
In this time they will be expected to fulfil the role of a salaried GP which will include managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Hand hygiene standards for self and others
Managing directly all incidents of accidental exposure
Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
Safe management of sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training (minimum twice annually)
Correct waste and instrument management, including handling, segregation, and container use
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children.
Safeguarding:
It is the responsibility of all staff at Faversham Medical Practice to;
Safeguard and promote the welfare of children and vulnerable adults.
Ensure their safeguarding adults and safeguarding children training is up to date at the level appropriate to their role.
Ensure the safeguarding policies and procedures in place within the Practice are adhered to during employment.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.
Job description
Job responsibilities
Job summary:
The post-holder will commit to working regular sessions between 1st March 2027 and 31st August 2027.
In this time they will be expected to fulfil the role of a salaried GP which will include managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Hand hygiene standards for self and others
Managing directly all incidents of accidental exposure
Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
Safe management of sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training (minimum twice annually)
Correct waste and instrument management, including handling, segregation, and container use
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children.
Safeguarding:
It is the responsibility of all staff at Faversham Medical Practice to;
Safeguard and promote the welfare of children and vulnerable adults.
Ensure their safeguarding adults and safeguarding children training is up to date at the level appropriate to their role.
Ensure the safeguarding policies and procedures in place within the Practice are adhered to during employment.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.
Person Specification
Knowledge, Skills and Abilities
Essential
- Excellent communication skills and the ability to communicate effectively with a diverse range of people
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Ability to work under pressure
- Knowledge of Audit and Research
- Problem solving skills and ability to respond to sudden unexpected demands
Desirable
- Good leadership skills
- Ability to negotiate on difficult and controversial issues including performance and change
- Strategic thinking ability to anticipate and resolve problems before they arise
- Experience of managing and motivating others
- Pastoral skills with ability to support individual healthcare workers
- IT skills:
- - Understanding of EMIS system
- - Effective use of information and communication technology
Experience
Essential
- Experience of partnership working including building relationships and networking
- Evidence of good personal CPD to demonstrate professional capabilities
Desirable
- Active or recent clinical practice to demonstrate the current challenges in primary care
- An understanding of the background to and aims of current healthcare policy and appreciate the implications of this
- Experience in Urgent Care
Qualifications
Essential
- GP registered with the GMC
- On the Performers List
- Evidence of continuing professional development
Desirable
- Member of RCGP
- Specialism in chosen field relevant to Primary Care
Personal Qualities
Essential
- Positive Attitude
- Ability to motivate self and others
- Team and corporate working
- An innovative and adaptable approach to work
- Able to operate within a frequently changing work environment
- Ability to accept constructive criticism and show respect for the views of others
Person Specification
Knowledge, Skills and Abilities
Essential
- Excellent communication skills and the ability to communicate effectively with a diverse range of people
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Ability to work under pressure
- Knowledge of Audit and Research
- Problem solving skills and ability to respond to sudden unexpected demands
Desirable
- Good leadership skills
- Ability to negotiate on difficult and controversial issues including performance and change
- Strategic thinking ability to anticipate and resolve problems before they arise
- Experience of managing and motivating others
- Pastoral skills with ability to support individual healthcare workers
- IT skills:
- - Understanding of EMIS system
- - Effective use of information and communication technology
Experience
Essential
- Experience of partnership working including building relationships and networking
- Evidence of good personal CPD to demonstrate professional capabilities
Desirable
- Active or recent clinical practice to demonstrate the current challenges in primary care
- An understanding of the background to and aims of current healthcare policy and appreciate the implications of this
- Experience in Urgent Care
Qualifications
Essential
- GP registered with the GMC
- On the Performers List
- Evidence of continuing professional development
Desirable
- Member of RCGP
- Specialism in chosen field relevant to Primary Care
Personal Qualities
Essential
- Positive Attitude
- Ability to motivate self and others
- Team and corporate working
- An innovative and adaptable approach to work
- Able to operate within a frequently changing work environment
- Ability to accept constructive criticism and show respect for the views of others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Faversham Medical Practice
Address
Faversham Health Centre
Bank Street
Faversham
Kent
ME13 8QR
United Kingdom
Employer's website
https://www.favershammedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Faversham Medical Practice
Address
Faversham Health Centre
Bank Street
Faversham
Kent
ME13 8QR
United Kingdom
Employer's website
https://www.favershammedicalpractice.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 4 day(s) ago
Reference: 2400247
Job summary
We are looking for an enthusiastic and committed Salaried GP to join our friendly two-partner practice for 4 - 6 sessions per week, salary depending on experience.
We are a well-established practice caring for a patient population of over 5,500 and offer a supportive, collaborative and welcoming working environment. As a small practice, you will have the opportunity to build strong relationships with patients and colleagues and play a valued role within our team.
We are looking for a GP who enjoys providing high-quality, patient-centred care and would like to become part of a close-knit practice where teamwork, continuity of care and professional development are valued.
If you are looking for a supportive practice where your contribution will be genuinely valued, we would love to hear from you.
Main duties of the job
The successful candidate will provide a broad range of general medical services to our practice population, working alongside the GP partners and wider multidisciplinary team.
The role will include a mixture of face-to-face and telephone consultations, management of acute and long-term conditions, clinical decision-making, prescribing and appropriate onward referral. The GP will also contribute to clinical governance, practice meetings and the ongoing development of patient services.
We are particularly keen to appoint someone who values continuity of care, good communication and a collaborative approach, and who will enjoy becoming part of our friendly and supportive practice team.
About us
We believe that high-quality patient care starts with a strong and dependable foundation, one that protects our patients, supports our team and ensures that good care is delivered consistently. We take pride in the detail behind the scenes, with a strong commitment to safe, reliable and well-organised practice.
We are a well-established two-partner GP practice caring for over 5,500 patients. As a smaller practice, we offer a friendly and collaborative environment where people know each other, teamwork matters and everyone has an opportunity to make a meaningful contribution.
We place a strong emphasis on continuity of care, patient-centred medicine and supportive working relationships. Our GPs work closely with the partners and wider practice team, creating an environment where communication is valued and clinicians are able to contribute to the continued development of the practice.
We are looking for someone who will enjoy being part of a close-knit team, values high standards and wants to build positive, lasting relationships with both patients and colleagues.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A6022-26-0001
Job locations
20-22 Bannockburn Road
LONDON
SE18 1ES
United Kingdom
Job description
Job responsibilities
Job title
Salaried GP
Line manager
GP Partners
Accountable to
GP Partners
Hours per week
4 - 6 sessions per week
Job summary
A Salaried GP works as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care while complying with the contract.
Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
The role is to support, mentor, and supervise other healthcare professionals within the organisation and be an integral part of the general practice team.
Mission statement
We provide high-quality care by building a dependable foundation that protects our patients and supports our team. We ensure our excellence is never left to chance, but is a consistent promise delivered through attention to detail and a commitment to safe, reliable practice.
Primary key responsibilities
The following are the core responsibilities of the Salaried GP in delivering health services.
- The delivery of highly effective medical care to the entitled population
- The provision of services commensurate with the primary care contract
- To clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly referring patients to other services/agencies in a timely manner, utilising Practice and any other local guidelines
- Generic prescribing adhering to local and national guidance
- Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
- Effective management of long-term conditions
- To support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care
- Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
- Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
- Maintain accurate clinical records in conjunction with good practice, policy and guidance
- Work collaboratively, accepting an equal share of the practice workload
- Adhere to best practice recommended through clinical guidelines and the audit process
- Support the delivery of anticipatory care plans
- Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
- Accept delegated responsibility for a specific area (or areas) or the QOF
- Attend and contribute effectively to practice meetings as required
- Contribute effective to the development and maintenance of the practice including clinical governance and training
- Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Ensure compliance with the appraisal process
- Prepare and complete the revalidation process to remain fit to practice
- Commit to self-learning and instil an ethos of continuing professional development across the practice team
- Review and always adhere to practice protocols and policies
- Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
- To be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
- There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Wider responsibilities
In addition to the primary responsibilities, the Salaried GP has the following wider responsibilities:
- Participate in the spectrum of clinical governance processes
- Participate in formal training events promoting best practice in area of expertise Provide leadership and education for members of the multi-disciplinary team, providing guidance and support when necessary
- Participate in local initiatives to enhance service delivery and patient care
Job description
Job responsibilities
Job title
Salaried GP
Line manager
GP Partners
Accountable to
GP Partners
Hours per week
4 - 6 sessions per week
Job summary
A Salaried GP works as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care while complying with the contract.
Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
The role is to support, mentor, and supervise other healthcare professionals within the organisation and be an integral part of the general practice team.
Mission statement
We provide high-quality care by building a dependable foundation that protects our patients and supports our team. We ensure our excellence is never left to chance, but is a consistent promise delivered through attention to detail and a commitment to safe, reliable practice.
Primary key responsibilities
The following are the core responsibilities of the Salaried GP in delivering health services.
- The delivery of highly effective medical care to the entitled population
- The provision of services commensurate with the primary care contract
- To clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly referring patients to other services/agencies in a timely manner, utilising Practice and any other local guidelines
- Generic prescribing adhering to local and national guidance
- Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
- Effective management of long-term conditions
- To support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care
- Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
- Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
- Maintain accurate clinical records in conjunction with good practice, policy and guidance
- Work collaboratively, accepting an equal share of the practice workload
- Adhere to best practice recommended through clinical guidelines and the audit process
- Support the delivery of anticipatory care plans
- Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
- Accept delegated responsibility for a specific area (or areas) or the QOF
- Attend and contribute effectively to practice meetings as required
- Contribute effective to the development and maintenance of the practice including clinical governance and training
- Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Ensure compliance with the appraisal process
- Prepare and complete the revalidation process to remain fit to practice
- Commit to self-learning and instil an ethos of continuing professional development across the practice team
- Review and always adhere to practice protocols and policies
- Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
- To be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
- There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Wider responsibilities
In addition to the primary responsibilities, the Salaried GP has the following wider responsibilities:
- Participate in the spectrum of clinical governance processes
- Participate in formal training events promoting best practice in area of expertise Provide leadership and education for members of the multi-disciplinary team, providing guidance and support when necessary
- Participate in local initiatives to enhance service delivery and patient care
Person Specification
Qualifications
Essential
- Qualified GP
- MRCGP
- Vocational Training Certificate or equivalent JCPTGP
- Certificate of Completion of Training (CCT)
Experience
Essential
- Ability to both work autonomously and as part of a multi-disciplinary team
- Experience of working in a primary care environment
- Experience of providing home visits
- General understanding of the primary care contract
- Proven ability to evaluate the safety and effectiveness of own clinical practice
- An appreciation of the NHS landscape and relationship between individual organisations, PCNs and the commissioners
Desirable
- Minimum of two years as a salaried GP
Person Specification
Qualifications
Essential
- Qualified GP
- MRCGP
- Vocational Training Certificate or equivalent JCPTGP
- Certificate of Completion of Training (CCT)
Experience
Essential
- Ability to both work autonomously and as part of a multi-disciplinary team
- Experience of working in a primary care environment
- Experience of providing home visits
- General understanding of the primary care contract
- Proven ability to evaluate the safety and effectiveness of own clinical practice
- An appreciation of the NHS landscape and relationship between individual organisations, PCNs and the commissioners
Desirable
- Minimum of two years as a salaried GP
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bannockburn Surgery
Address
20-22 Bannockburn Road
LONDON
SE18 1ES
United Kingdom
Employer's website
Employer details
Employer name
Bannockburn Surgery
Address
20-22 Bannockburn Road
LONDON
SE18 1ES
United Kingdom
Employer's website
Apply Now
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Posted 4 day(s) ago
Reference: 2400246
Job summary
The Finance Administrator will provide professional financial and administrative support to the Finance Team, ensuring the smooth operation of accounting, reporting, and transactional processes. The role combines accuracy, attention to detail, and effective communication to maintain financial integrity across the organisation.
The post-holder will work closely with operational managers, the Senior Management Team, and external stakeholders to ensure timely processing of financial information and compliance with internal controls and governance standards.
Main duties of the job
Financial Administration
- Process and manage day-to-day financial transactions including invoices, purchase orders, and expense claims.
- Maintain accurate financial records and filing systems in line with organisational policies and data protection requirements.
- Reconcile accounts and perform basic ledger entries to support financial reporting.
- Assist with payroll processing, ensuring timely and accurate payments.
- Support month-end and year-end accounting processes.
Reporting & Compliance
Stakeholder Liaison
Systems & Process Improvement
About us
DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:
- Compassionate care that is trauma informed and supportive
- Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
- Respectful of peoples cultural and religious beliefs
- EmpowermentWe centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
£27,550 to £29,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
E0454-26-0395
Job locations
Manston Detention Centre
Manston Holding Centre
Manston Road
Ramsgate
Kent
CT12 5BS
United Kingdom
Job description
Job responsibilities
About Us
DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:
- Compassionate care that is trauma informed and supportive
- Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
- Respectful of peoples cultural and religious beliefs
- EmpowermentWe centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.
Job Summary
The Finance Administrator will provide professional financial and administrative support to the Finance Team, ensuring the smooth operation of accounting, reporting, and transactional processes. The role combines accuracy, attention to detail, and effective communication to maintain financial integrity across the organisation.
The post-holder will work closely with operational managers, the Senior Management Team, and external stakeholders to ensure timely processing of financial information and compliance with internal controls and governance standards.
Key Responsibilities
Financial Administration
- Process and manage day-to-day financial transactions including invoices, purchase orders, and expense claims.
- Maintain accurate financial records and filing systems in line with organisational policies and data protection requirements.
- Reconcile accounts and perform basic ledger entries to support financial reporting.
- Assist with payroll processing, ensuring timely and accurate payments.
- Support month-end and year-end accounting processes.
Reporting & Compliance
- Prepare financial reports, summaries, and spreadsheets for internal teams and management.
- Assist in monitoring budgets, expenditure, and variance reports.
- Support compliance with statutory, audit, and regulatory requirements.
- Provide information and documentation to support internal and external audits.
- Supports site KPIs by ensuring accurate and timely financial processing, maintaining compliance with audit and regulatory standards, and providing reporting that enables operational managers and senior leadership to meet budget, expenditure, and efficiency targets.
Stakeholder Liaison
- Act as a point of contact for internal and external stakeholders on financial queries.
- Work collaboratively with operational teams to ensure accurate and timely financial processing.
- Support communication with suppliers, contractors, and other financial partners.
Systems & Process Improvement
- Maintain and update financial systems and databases.
- Identify opportunities for improved efficiency and accuracy in finance processes.
- Support implementation of new finance procedures, software, or tools.
Essential Criteria
- Proven experience in finance administration, accounts, or bookkeeping.
- Strong numerical and analytical skills.
- Excellent attention to detail and organisational skills.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and finance software.
- Ability to maintain confidentiality and professionalism.
- Strong communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced environment.
- Commitment to DrPA Secures CARE ethos.
Desirable Criteria
- Experience working in secure, operational, or public sector environments.
- Knowledge of payroll, VAT, or procurement processes.
- Experience with financial reporting and budgeting.
- Familiarity with compliance and audit requirements in regulated organisations.
General Information
The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.
Benefits
Pension salary scheme available
Employee Assistance Programme (EAP): confidential 24/7 support
Access to perks at work
Disclosure and Barring Service Check & CTC Clearance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process.
Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.
EMAIL CV TO: [email protected]
Shortlisted candidates will be asked for RTW, DBS/CTC consent and references.
Job description Job responsibilities About UsDrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE: Compassionate care that is trauma informed and supportive Assurance that care is evidence-based & demonstrates high quality outcomes for our patients Respectful of peoples cultural and religious beliefs EmpowermentWe centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing. Job SummaryThe Finance Administrator will provide professional financial and administrative support to the Finance Team, ensuring the smooth operation of accounting, reporting, and transactional processes. The role combines accuracy, attention to detail, and effective communication to maintain financial integrity across the organisation.The post-holder will work closely with operational managers, the Senior Management Team, and external stakeholders to ensure timely processing of financial information and compliance with internal controls and governance standards.Key ResponsibilitiesFinancial Administration Process and manage day-to-day financial transactions including invoices, purchase orders, and expense claims. Maintain accurate financial records and filing systems in line with organisational policies and data protection requirements. Reconcile accounts and perform basic ledger entries to support financial reporting. Assist with payroll processing, ensuring timely and accurate payments. Support month-end and year-end accounting processes. Reporting & Compliance Prepare financial reports, summaries, and spreadsheets for internal teams and management. Assist in monitoring budgets, expenditure, and variance reports. Support compliance with statutory, audit, and regulatory requirements. Provide information and documentation to support internal and external audits. Supports site KPIs by ensuring accurate and timely financial processing, maintaining compliance with audit and regulatory standards, and providing reporting that enables operational managers and senior leadership to meet budget, expenditure, and efficiency targets. Stakeholder Liaison Act as a point of contact for internal and external stakeholders on financial queries. Work collaboratively with operational teams to ensure accurate and timely financial processing. Support communication with suppliers, contractors, and other financial partners. Systems & Process Improvement Maintain and update financial systems and databases. Identify opportunities for improved efficiency and accuracy in finance processes. Support implementation of new finance procedures, software, or tools. Essential Criteria Proven experience in finance administration, accounts, or bookkeeping. Strong numerical and analytical skills. Excellent attention to detail and organisational skills. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and finance software. Ability to maintain confidentiality and professionalism. Strong communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced environment. Commitment to DrPA Secures CARE ethos. Desirable Criteria Experience working in secure, operational, or public sector environments. Knowledge of payroll, VAT, or procurement processes. Experience with financial reporting and budgeting. Familiarity with compliance and audit requirements in regulated organisations. General InformationThe post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.Benefits Pension salary scheme available Employee Assistance Programme (EAP): confidential 24/7 support Access to perks at workDisclosure and Barring Service Check & CTC ClearanceThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process.Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.EMAIL CV TO: [email protected] Shortlisted candidates will be asked for RTW, DBS/CTC consent and references.
Person Specification
Experience
Essential
- Proven experience in finance administration, accounts, or bookkeeping.
- Strong numerical and analytical skills.
- Excellent attention to detail and organisational skills.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and finance software.
- Ability to maintain confidentiality and professionalism.
- Strong communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced environment.
- Commitment to DrPA Secures CARE ethos.
Desirable
- Experience working in secure, operational, or public sector environments.
- Knowledge of payroll, VAT, or procurement processes.
- Experience with financial reporting and budgeting.
- Familiarity with compliance and audit requirements in regulated organisations.
Person Specification Experience Essential Proven experience in finance administration, accounts, or bookkeeping. Strong numerical and analytical skills. Excellent attention to detail and organisational skills. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and finance software. Ability to maintain confidentiality and professionalism. Strong communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced environment. Commitment to DrPA Secures CARE ethos. Desirable Experience working in secure, operational, or public sector environments. Knowledge of payroll, VAT, or procurement processes. Experience with financial reporting and budgeting. Familiarity with compliance and audit requirements in regulated organisations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
DoctorPA Secure LTD
Address
Manston Detention Centre
Manston Holding Centre
Manston Road
Ramsgate
Kent
CT12 5BS
United Kingdom
Employer's website
https://www.drpasecure.co.uk/ (Opens in a new tab)
Employer details
Employer name
DoctorPA Secure LTD
Address
Manston Detention Centre
Manston Holding Centre
Manston Road
Ramsgate
Kent
CT12 5BS
United Kingdom
Employer's website
https://www.drpasecure.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2400245
Job summary
Job Summery
Clinical Pharmacy in General Practice is an innovative programme aimed at transforming care delivery to achieve person-centred, coordinated services across Practices. Aligned with national policy, including the Five Year Forward View and GP Forward View, this model enhances the role of pharmacy in primary care. It focuses on proactive patient support to promote safety, reduce hospital admissions, and alleviate pressures on general practice, ultimately contributing to improved patient outcomes and more efficient healthcare delivery within the community.
Pharmacy technicians are vital members of the PCN multidisciplinary team, working under supervision to support the safe, effective, and efficient use of medicines. Unlike clinical pharmacists, they do not prescribe or make clinical decisions but play a key role in improving prescribing practices and patient care. The role involves supporting medication switches in line with approved protocols, enhancing repeat prescribing systems, promoting online ordering and repeat dispensing, and reducing medicine waste. The post holder will also encourage a better understanding of medicines optimisation among practice teams, support NICE guideline implementation, and contribute to national medicines optimisation initiatives and PCN targets.
Main duties of the job
Responsibilities -
Clinical Pharmacy Technicians support Clinical Pharmacists and Clinicians by following agreed prescribing protocols. Their duties include processing repeat prescriptions, converting acute to repeat items, managing medication reviews, and reconciling medicines post-discharge. They assist with structured medication reviews, shared care protocols, and audits. Technicians engage in patient consultations, resolve prescribing queries, maintain team communication, and support medicines-related projects, acting as a key point of contact under pharmacist supervision.
Technical and Administrative
Pharmacy technicians maintain accurate medication records and support pharmacists in analysing prescribing trends per NICE and local guidance. They aid medicines optimisation, reduce waste, promote EPS and eRD, and train staff in safe medicine handling. The role involves attending local meetings, supporting reception teams, and fostering collaboration across care settings. Technicians also help implement national prescribing policies and contribute to QIPP, QOF, and CQC compliance through policy development and review.
About us
K&W Healthcares primary objective is to support GP Practices and services across the Brent localities of Kingsbury, Willesden and Wembley.Ouraim isto develop quality primary care for patients within Brent and strive for continuous improvement in the delivery of primary healthcare services across our GP practices.K&W Healthcare is a GP-led organisation made up of 27 GP practices serving a registered population of over 220,000 patients. We are committed to improving the care provided to patients, reducing health inequalities and raising the quality and standards of GP practices.You can find out more about our governing body, member practices and how we work with Brent Integrated Care Partnership to provide better outcomes for our patients by clicking the button below.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
£15 to £18 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
U0125-26-0017
Job locations
206 High Road
Willesden
London
NW10 2PB
United Kingdom
Job description
Job responsibilities
Job Specific Responsibilities - Clinical
Work with the Clinical Pharmacists and Clinicians in accordance with agreed practice prescribing standard operating procedures. Process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines. Processing prescriptions in line with agreed clinical protocols and within your competency. As determined by the PCN, support medication reviews/monitoring and medicines reconciliation post discharge (or other transfer of care) and synchronizing medicines for patient especially if transferring between care settings, linking with local community pharmacies. Undertake patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Support the Clinicians and Clinical Pharmacists in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR. Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. To develop and maintain medicines related communication to all Practice staff. To assist with the development and review of medicine audits. Provide a contact for patients and colleagues with medication queries. Support with project work/prescribing initiatives/clinical audits under the support of the Pharmacist. Liaise with Clinicians and staff to resolve prescribing queries.
Technical and Administrative
To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken. To assist the Pharmacist with data analysis of prescribing behaviour in line with NICE guidance and local clinical commissioning directives. To adhere to strict confidentiality policies at all times. Attend local meetings seeking to improve access to medicines or repeat prescribing processes. Support the PCN multi-disciplinary team to ensure efficient medicines optimization processes are being followed. Implement efficient ordering and return processes and reducing medication wastage. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS). Support promotion and maintenance of Electronic Repeat Dispensing and online ordering. Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health. Support the development of practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex patients. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. Support the PCN to deliver on QIPP agenda, Quality and Outcomes Framework and locally commissioned enhanced services. Support the PCN in reviewing and developing practice policies for Care Quality Commission requirements.
Job description Job responsibilities Job Specific Responsibilities - ClinicalWork with the Clinical Pharmacists and Clinicians in accordance with agreed practice prescribing standard operating procedures. Process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines. Processing prescriptions in line with agreed clinical protocols and within your competency. As determined by the PCN, support medication reviews/monitoring and medicines reconciliation post discharge (or other transfer of care) and synchronizing medicines for patient especially if transferring between care settings, linking with local community pharmacies. Undertake patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Support the Clinicians and Clinical Pharmacists in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR. Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. To develop and maintain medicines related communication to all Practice staff. To assist with the development and review of medicine audits. Provide a contact for patients and colleagues with medication queries. Support with project work/prescribing initiatives/clinical audits under the support of the Pharmacist. Liaise with Clinicians and staff to resolve prescribing queries.Technical and Administrative To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken. To assist the Pharmacist with data analysis of prescribing behaviour in line with NICE guidance and local clinical commissioning directives. To adhere to strict confidentiality policies at all times. Attend local meetings seeking to improve access to medicines or repeat prescribing processes. Support the PCN multi-disciplinary team to ensure efficient medicines optimization processes are being followed. Implement efficient ordering and return processes and reducing medication wastage. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS). Support promotion and maintenance of Electronic Repeat Dispensing and online ordering. Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health. Support the development of practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex patients. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. Support the PCN to deliver on QIPP agenda, Quality and Outcomes Framework and locally commissioned enhanced services. Support the PCN in reviewing and developing practice policies for Care Quality Commission requirements.
Person Specification
Qualifications
Essential
- Previous experience working in a pharmacy or healthcare setting
- Level 3 NVQ Diploma in Pharmacy Services (or equivalent qualification)
Person Specification Qualifications Essential Previous experience working in a pharmacy or healthcare setting Level 3 NVQ Diploma in Pharmacy Services (or equivalent qualification)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
K&W Healthcare Ltd
Address
206 High Road
Willesden
London
NW10 2PB
United Kingdom
Employer's website
https://kwhealthcare.org.uk/ (Opens in a new tab)
Employer details
Employer name
K&W Healthcare Ltd
Address
206 High Road
Willesden
London
NW10 2PB
United Kingdom
Employer's website
https://kwhealthcare.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Clinical Team Lead
Navigo Health and Social Care CIC View all jobs
Posted 4 day(s) ago
Reference: 2400244
Job summary
This is a rare and exciting opportunity to join the Functional Team within Older Peoples Community Services as a Clinical Team Lead.
Main duties of the job
The Clinical Team Lead will be responsible for the development and implementation of the day to day Clinical leadership of the Team, offering clinical leadership, ensuring the maintenance and promotion of high standards of person centred care for service users as well as assisting with the development of staff within the team. They will be expected to maintain, monitor and facilitate the delivery of a high quality Mental Health Services for older people.
The Clinical Team Lead will provide strong professional/managerial and clinical leadership to the Multidisciplinary Team and support with developing excellence in practice, ensuring that robust practice and personal development initiatives are available.
They will ensure national standards, and local guidelines, policies and care pathways relating to care and treatment are effectively delivered within Acute Mental Health Services and Memory Services for the promotion and delivery of quality services.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us !
Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact [email protected]
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year Pay dependant on experience
Contract
Permanent
Working pattern
Full-time
Reference number
B9816-676
Job locations
The Cedars
Second Ave
Grimsby
DN33 2BA
United Kingdom
The Gardens
Second Ave
Grimsby
DN33 2BA
United Kingdom
Tees House
Second Ave
Grimsby
Dn33 1NU
United Kingdom
Job description
Job responsibilities
The post holder will be responsible for the development and implementation of the day to day Clinical leadership of the Team.
They will offer clinical leadership, ensuring the maintenance and promotion of high standards of person centred care for service users as well as assisting with the development of staff within the team.
They will be expected to maintain, monitor and facilitate the delivery of a high quality Mental Health Service for Older people in the most efficient and effective manner within existing constraints.
- To provide strong professional/managerial and clinical leadership to the Multi-disciplinary Team.
- To provide strong leadership in respect of developing excellence in practice, ensuring that robust practice and personal development initiatives are available.
- To ensure national standards, and local guidelines, policies and care pathways relating to care and treatment are effectively delivered within Acute Mental Health Services and Memory Services for the promotion and delivery of quality services.
- To promote and ensure service users and carers are fully involved in the services they receive.
- To support good quality care, by ensuring the highest standard of environment is provided, in line with National guidance and local service specification.
- To support and provide co-ordinated and integrated care, by ensuring effective working relationships exist between Acute Mental Health and Memory Services and the range of Community Services.
- To take the lead role in the promotion and implementation of person centred care.
- To ensure the care offered is at the level each one of us would want our own family to receive.
MAIN DUTIES / RESPONSIBILITIES:
CLINICAL:
To work across North East Lincolnshire providing mental health advice and leadership based on an agreed operational policy and evidence based practice.
To assist in developing and evaluation of models of care to enable effective communication and to facilitate best practice taking into account available resources.
Participate in multi-disciplinary team meetings, meetings associated with the Mental Capacity Act/Mental Health Act/Continuing Healthcare and team meetings.
To monitor, evaluate and ensure maintenance of the highest achievable standards of care.
- Coordinate transfer or referral of service users to other teams or services where required.
- Prioritise, plan and coordinate own workload and activities in line with the changing needs of the team and service. This includes planning and monitoring client medication needs, making appointments for clients, conducting assessments, managing emergencies and enquiries, responding to crisis work within individual caseload, ensuring patient records are up to date and supporting colleagues on a daily basis.
- Have the ability to work independently and to be able to resolve complex professional problems.
- Crisis response to other staffs service users in the event of key workers absence, and delegation from manager.
To participate in the implementation of an effective clinical supervision structure across the service
Assess skill mix and identify areas of development within the Team.
Participate in the continued development of a comprehensive Risk Assessment and Management strategy for the service.
Provide professional support to staff by devising and implementing a framework for critical incident analysis and de-brief.
To provide and set up appropriate clinical training for staff across the Team.
To take managerial responsibility for Older Peoples Services in the absence of the Senior Operational Manager.
To be a positive team member, act as a role model for all staff grades and to question concerns in a direct and responsible manner.
- To ensure that all staff participate in a programme of PDR in line with NAViGO policy.
- To ensure that the actions and interventions of all staff are in accordance with relevant professional codes of conduct, the Mental Health Act (1983), the Mental Health Act Code of Practice and the Mental Capacity Act (2005)
- To work with and support the Senior Operational Manager with sound financial approaches to finances and budgets.
- To ensure that appropriate systems are in place in support of all aspects of day to day administration and forward planning of human resources in an effective way.
- To assist in the development of, and to ensure the implementation and monitoring of local policies on safety.
- To support providing a safe environment for service users, staff and visitors through effective Health and Safety at Work awareness and provision of good standard relating to the ward environment.
- Liaise with other members of the MDT and act as a link between the acute areas and CMHMS.
- Participate in meetings as appropriate and act as chair for relevant meetings.
Facilitate the implementation of the new model of care for Older Peoples Mental Health Services and act as liaison between staff and senior management regarding the change process.
LEADERSHIP:
- To provide ongoing support in line with Well Led expectations from the CQC.
- To provide on site accessible leadership and support for members of the Functional Team and also the wider Community and Memory Service team as required.
- To ensure a good working relationship is maintained with each team within the Older Peoples Acute and Community services to ensure resources and learning are shared as routine practice.
- To ensure that interventions meet local and national standards, and are based on an individualised approach to care, aimed at maximising an individuals potential and are based on effective engagement principles.
- To actively contribute, and lead, on the provision of positive and effective multi-disciplinary approaches to the delivery of care and treatment within the team.
- To actively contribute to the establishment and maintenance of practical and meaningful clinical governance initiatives within the team.
- To attend and contribute to the regular Quality Learning Network meetings.
- To be able to accurately interpret data and apply this to service development plans.
- To work constructively with the senior professional colleagues in the delivery of team approaches to service improvement, practice development, audit and the delivery of expected service standards.
- To ensure monthly supervision is delivered to team staff via a fairly distributed supervision tree.
- To ensure support is provided to staff in regards to workforce concerns- to lead on workforce investigations and reviews. To escalate concerns to the SOM as required.
- To manage the capability and competency of staff members effectively using the policies and procedures in place. Working closely with Workforce and the SOM to do so.
- To take an active role in the leadership of reviews of care- whether these be After Action Reviews, Summary Judgement Reviews (SJRs) or Patient Safety Incident Investigations (PSIIs).
- To provide clinical oversight to complex cases being managed by the team.
- To liaise closely with members of the Safeguarding Team.
- To take part in the On Call Managers rota to provide out of hours support to Navigo.
- To assist in the leadership approach to safe and effective Infection Control principles.
- To work with Senior Management to ensure staffing levels are safe and any variations are reported appropriately.
Job description
Job responsibilities
The post holder will be responsible for the development and implementation of the day to day Clinical leadership of the Team.
They will offer clinical leadership, ensuring the maintenance and promotion of high standards of person centred care for service users as well as assisting with the development of staff within the team.
They will be expected to maintain, monitor and facilitate the delivery of a high quality Mental Health Service for Older people in the most efficient and effective manner within existing constraints.
- To provide strong professional/managerial and clinical leadership to the Multi-disciplinary Team.
- To provide strong leadership in respect of developing excellence in practice, ensuring that robust practice and personal development initiatives are available.
- To ensure national standards, and local guidelines, policies and care pathways relating to care and treatment are effectively delivered within Acute Mental Health Services and Memory Services for the promotion and delivery of quality services.
- To promote and ensure service users and carers are fully involved in the services they receive.
- To support good quality care, by ensuring the highest standard of environment is provided, in line with National guidance and local service specification.
- To support and provide co-ordinated and integrated care, by ensuring effective working relationships exist between Acute Mental Health and Memory Services and the range of Community Services.
- To take the lead role in the promotion and implementation of person centred care.
- To ensure the care offered is at the level each one of us would want our own family to receive.
MAIN DUTIES / RESPONSIBILITIES:
CLINICAL:
To work across North East Lincolnshire providing mental health advice and leadership based on an agreed operational policy and evidence based practice.
To assist in developing and evaluation of models of care to enable effective communication and to facilitate best practice taking into account available resources.
Participate in multi-disciplinary team meetings, meetings associated with the Mental Capacity Act/Mental Health Act/Continuing Healthcare and team meetings.
To monitor, evaluate and ensure maintenance of the highest achievable standards of care.
- Coordinate transfer or referral of service users to other teams or services where required.
- Prioritise, plan and coordinate own workload and activities in line with the changing needs of the team and service. This includes planning and monitoring client medication needs, making appointments for clients, conducting assessments, managing emergencies and enquiries, responding to crisis work within individual caseload, ensuring patient records are up to date and supporting colleagues on a daily basis.
- Have the ability to work independently and to be able to resolve complex professional problems.
- Crisis response to other staffs service users in the event of key workers absence, and delegation from manager.
To participate in the implementation of an effective clinical supervision structure across the service
Assess skill mix and identify areas of development within the Team.
Participate in the continued development of a comprehensive Risk Assessment and Management strategy for the service.
Provide professional support to staff by devising and implementing a framework for critical incident analysis and de-brief.
To provide and set up appropriate clinical training for staff across the Team.
To take managerial responsibility for Older Peoples Services in the absence of the Senior Operational Manager.
To be a positive team member, act as a role model for all staff grades and to question concerns in a direct and responsible manner.
- To ensure that all staff participate in a programme of PDR in line with NAViGO policy.
- To ensure that the actions and interventions of all staff are in accordance with relevant professional codes of conduct, the Mental Health Act (1983), the Mental Health Act Code of Practice and the Mental Capacity Act (2005)
- To work with and support the Senior Operational Manager with sound financial approaches to finances and budgets.
- To ensure that appropriate systems are in place in support of all aspects of day to day administration and forward planning of human resources in an effective way.
- To assist in the development of, and to ensure the implementation and monitoring of local policies on safety.
- To support providing a safe environment for service users, staff and visitors through effective Health and Safety at Work awareness and provision of good standard relating to the ward environment.
- Liaise with other members of the MDT and act as a link between the acute areas and CMHMS.
- Participate in meetings as appropriate and act as chair for relevant meetings.
Facilitate the implementation of the new model of care for Older Peoples Mental Health Services and act as liaison between staff and senior management regarding the change process.
LEADERSHIP:
- To provide ongoing support in line with Well Led expectations from the CQC.
- To provide on site accessible leadership and support for members of the Functional Team and also the wider Community and Memory Service team as required.
- To ensure a good working relationship is maintained with each team within the Older Peoples Acute and Community services to ensure resources and learning are shared as routine practice.
- To ensure that interventions meet local and national standards, and are based on an individualised approach to care, aimed at maximising an individuals potential and are based on effective engagement principles.
- To actively contribute, and lead, on the provision of positive and effective multi-disciplinary approaches to the delivery of care and treatment within the team.
- To actively contribute to the establishment and maintenance of practical and meaningful clinical governance initiatives within the team.
- To attend and contribute to the regular Quality Learning Network meetings.
- To be able to accurately interpret data and apply this to service development plans.
- To work constructively with the senior professional colleagues in the delivery of team approaches to service improvement, practice development, audit and the delivery of expected service standards.
- To ensure monthly supervision is delivered to team staff via a fairly distributed supervision tree.
- To ensure support is provided to staff in regards to workforce concerns- to lead on workforce investigations and reviews. To escalate concerns to the SOM as required.
- To manage the capability and competency of staff members effectively using the policies and procedures in place. Working closely with Workforce and the SOM to do so.
- To take an active role in the leadership of reviews of care- whether these be After Action Reviews, Summary Judgement Reviews (SJRs) or Patient Safety Incident Investigations (PSIIs).
- To provide clinical oversight to complex cases being managed by the team.
- To liaise closely with members of the Safeguarding Team.
- To take part in the On Call Managers rota to provide out of hours support to Navigo.
- To assist in the leadership approach to safe and effective Infection Control principles.
- To work with Senior Management to ensure staffing levels are safe and any variations are reported appropriately.
Person Specification
Knowledge & Understanding
Essential
- Ability to organise, prioritise and delegate.
- Up to date knowledge of policy and procedure as it relates to service area with the ability to contribute to development of local policies.
- Ability to demonstrate an understanding of the principles and values of clinical supervision.
- Ability to demonstrate competence in accurate record keeping.
- Commitment to anti discriminatory practice, with knowledge and understanding of cultural and equal opportunities issues.
- Commitment to continuous professional development.
Desirable
- Previous experience in supervisory role.
- Undertaken recognised Leadership/Management course.
Qualifications
Essential
- Registered Nurse/Occupational therapist/Social Worker
- IT Skills
- 1 year experience of leadership at Band 6
- 2 years minimum relevant experience post qualification
- Portfolio of relevant post qualifying education
- Degree or equivalent
Desirable
- Management experience/qualification
- Teaching experience/qualification
- Mentorship/supervisor qualification
Experience
Essential
- Experience in case management with:
- 1.sound clinical judgement
- 2.broad knowledge base with commitment to evidence based practice
- 3.risk management skills
- 4.awareness of clinical governance and quality assurance issues as they relate to mental health
Desirable
- Knowledge and experience of research audit.
- Experience of change management.
Additional Criteria
Essential
- Experience of acting as Care Co-ordinator within Care Programme process.
- Car driver.
- Ability to work unsupervised and deal with crisis situations
Person Specification
Knowledge & Understanding
Essential
- Ability to organise, prioritise and delegate.
- Up to date knowledge of policy and procedure as it relates to service area with the ability to contribute to development of local policies.
- Ability to demonstrate an understanding of the principles and values of clinical supervision.
- Ability to demonstrate competence in accurate record keeping.
- Commitment to anti discriminatory practice, with knowledge and understanding of cultural and equal opportunities issues.
- Commitment to continuous professional development.
Desirable
- Previous experience in supervisory role.
- Undertaken recognised Leadership/Management course.
Qualifications
Essential
- Registered Nurse/Occupational therapist/Social Worker
- IT Skills
- 1 year experience of leadership at Band 6
- 2 years minimum relevant experience post qualification
- Portfolio of relevant post qualifying education
- Degree or equivalent
Desirable
- Management experience/qualification
- Teaching experience/qualification
- Mentorship/supervisor qualification
Experience
Essential
- Experience in case management with:
- 1.sound clinical judgement
- 2.broad knowledge base with commitment to evidence based practice
- 3.risk management skills
- 4.awareness of clinical governance and quality assurance issues as they relate to mental health
Desirable
- Knowledge and experience of research audit.
- Experience of change management.
Additional Criteria
Essential
- Experience of acting as Care Co-ordinator within Care Programme process.
- Car driver.
- Ability to work unsupervised and deal with crisis situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Navigo Health and Social Care CIC
Address
The Cedars
Second Ave
Grimsby
DN33 2BA
United Kingdom
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Navigo Health and Social Care CIC
Address
The Cedars
Second Ave
Grimsby
DN33 2BA
United Kingdom
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Operational Service Delivery Lead
Midlands Partnership NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2400243
Job summary
We are seeking an exceptional and inspiring senior leader to join our Adult Social Care Mental Health Services as an Operational Service Delivery Lead for East Staffordshire. This is a pivotal leadership opportunity within Midlands Partnership University NHS Foundation Trust (MPFT), where you will play a key role in shaping and delivering high-quality, integrated mental health and social care services for some of the most vulnerable people within our communities.
As a member of the Integrated Leadership Team, you will provide strategic and operational leadership across Adult Social Care Mental Health Services, driving innovation, performance, and service excellence. You will lead a highly skilled workforce within one of the largest integrated health and social care organisations in the country, ensuring that people remain at the centre of everything we do.
Main duties of the job
East Staffordshire is home to a rich and diverse population, encompassing urban, rural and culturally diverse communities, each with distinct strengths, challenges and needs. We are looking for a leader who understands the importance of inclusive practice, reducing inequalities, and developing services that respond effectively to the needs of all communities. You will be committed to promoting equality, diversity and inclusion, ensuring that services are accessible, responsive and culturally competent.
A key aspect of the role involves working collaboratively with our colleagues in Staffordshire County Council under our successful 17-year Section 75 Partnership Agreement, strengthening integrated working arrangements and fostering strong relationships across health, social care, local government, voluntary sector and community partners. You will be expected to champion partnership working, influencing across organisational boundaries to improve outcomes for individuals, carers and families.
This is a challenging, rewarding and highly visible leadership position that offers the opportunity to drive transformational change, influence service development and contribute to the delivery of the Integrated Care System's ambitions across Staffordshire and Stoke-on-Trent.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year Pro Rata, Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
301-AFC-26-8325530
Job locations
St. Michaels Court
Lichfield
WS13 6EF
United Kingdom
Job description
Job responsibilities
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Social Work Learning Academy (SWLA)
On appointment, the post holder will be auto-enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA stage (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.
Job description
Job responsibilities
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Social Work Learning Academy (SWLA)
On appointment, the post holder will be auto-enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA stage (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.
Person Specification
QUALIFICATIONS & TRAINING
Essential
- Qualified and Registered Social Work Practitioner
- Masters level qualification or equivalent experience in relevant professional or managerial role.(e.g. Stage 2 AMHP MA Qualification, Social Work Post Qualifying Award)
- Approved Mental Health Professional (AMHP) or Best Interest Assessor (BiA) status OR willing to work towards within a defined timescale
- Evidence of ongoing continued professional development.
Desirable
- Postgraduate qualification in management and/or leadership.
- Leadership or other organisational development training
Experience
Essential
- Significant experience in operational and/or leadership role in the NHS or Local Authority delivering the relevant statutory functions.
- Experience of managing a social work service, complex projects and/or delivering clinical/practitioner services for adults
- Experience of leading and delivering service developments and successfully managing organisational change.
Desirable
- In-depth knowledge of local commissioning and provider context including health, social care and education.
- Experience of teaching social work both undergraduate and postgraduate
Person Specification
QUALIFICATIONS & TRAINING
Essential
- Qualified and Registered Social Work Practitioner
- Masters level qualification or equivalent experience in relevant professional or managerial role.(e.g. Stage 2 AMHP MA Qualification, Social Work Post Qualifying Award)
- Approved Mental Health Professional (AMHP) or Best Interest Assessor (BiA) status OR willing to work towards within a defined timescale
- Evidence of ongoing continued professional development.
Desirable
- Postgraduate qualification in management and/or leadership.
- Leadership or other organisational development training
Experience
Essential
- Significant experience in operational and/or leadership role in the NHS or Local Authority delivering the relevant statutory functions.
- Experience of managing a social work service, complex projects and/or delivering clinical/practitioner services for adults
- Experience of leading and delivering service developments and successfully managing organisational change.
Desirable
- In-depth knowledge of local commissioning and provider context including health, social care and education.
- Experience of teaching social work both undergraduate and postgraduate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
St. Michaels Court
Lichfield
WS13 6EF
United Kingdom
Employer's website
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
St. Michaels Court
Lichfield
WS13 6EF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2400242
Job summary
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Are you passionate about making a positive difference and empowering people to achieve a better quality of life?
We have an exciting opportunity for a compassionate and motivated individual to join Inclusion Recovery Hampshire, a drug and alcohol treatment and support service.
In this role, you will manage your own caseload and deliver high-quality, person-centred care throughout each service user's treatment and recovery journey. This will include completing assessments, care planning, delivering a range of interventions, and supporting individuals to achieve their recovery goals from referral through to discharge.
You will work as part of a dedicated, multi-disciplinary team, alongside prescribers and other professionals, to provide health support including blood-borne virus (BBV) testing clinics. You will embrace a recovery-focused approach and ensure all records and documentation are accurate, timely, and up to date.
We welcome applications from individuals with an interest in, and experience of, working within the drug and alcohol field.
The ability to travel across the New Forest area is essential for this role.
When completing your application, please clearly demonstrate how you meet the essential and desirable criteria listed below. Shortlisting will be based on this information.
Main duties of the job
Full time Recovery Worker (working 37.5 hours per week) across multiple sites for Inclusion Recovery Hampshire's New Forest service.
Everyone should feel comfortable getting the support they need for issues relating to drugs and alcohol and as a Recovery Worker, you will have a duty of care to those in need, providing high quality, inclusive and non-judgemental support.
You will be motivated to support service users to develop the social networks and skills that they require to develop positive coping mechanisms, to guide them towards reintegrating successfully into the wider community.
About us
Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex.We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide.We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team!
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
301-IT-26-8331736
Job locations
Inclusion New Forest
Old Milton Road
New Milton
BH25 6DJ
United Kingdom
Job description
Job responsibilities
Please see the Job Description and Person Specification for further details, a summary is below:
Be responsible for maintaining a full caseload of complex clients and supporting them to move forward in their recovery. To accept referrals, assess need and make appropriate recommendations as part as a robust duty system. Provide harm reduction advice, information and support with an emphasis on safer drug and alcohol use, safer sex, HIV, Hepatitis A, B and C and other blood borne viruses (BBVs). To carry out comprehensive assessments, construct care packages with multi-disciplinary colleagues where required, review care plans in a structured format and manage onward referral. To provide a range of structured psychosocial interventions including CBT-based brief solution-focused therapy, motivational enhancement techniques, and create and facilitate group work interventions. To make domiciliary visits consistent with need, particularly for service users with disabilities and to those with family responsibilities. Retain contact with service users whilst they are accommodated in residential rehabilitation units, including visits when required. To provide a needle exchange service.
Liaison Responsibilities: To develop and sustain links with multi-disciplinary services including statutory and non-statutory providers of drug and alcohol services, criminal justice services and providers of wrap around services. To develop a network of contacts with relevant agencies to promote service accessibility for the client group.
Job description
Job responsibilities
Please see the Job Description and Person Specification for further details, a summary is below:
Be responsible for maintaining a full caseload of complex clients and supporting them to move forward in their recovery. To accept referrals, assess need and make appropriate recommendations as part as a robust duty system. Provide harm reduction advice, information and support with an emphasis on safer drug and alcohol use, safer sex, HIV, Hepatitis A, B and C and other blood borne viruses (BBVs). To carry out comprehensive assessments, construct care packages with multi-disciplinary colleagues where required, review care plans in a structured format and manage onward referral. To provide a range of structured psychosocial interventions including CBT-based brief solution-focused therapy, motivational enhancement techniques, and create and facilitate group work interventions. To make domiciliary visits consistent with need, particularly for service users with disabilities and to those with family responsibilities. Retain contact with service users whilst they are accommodated in residential rehabilitation units, including visits when required. To provide a needle exchange service.
Liaison Responsibilities: To develop and sustain links with multi-disciplinary services including statutory and non-statutory providers of drug and alcohol services, criminal justice services and providers of wrap around services. To develop a network of contacts with relevant agencies to promote service accessibility for the client group.
Person Specification
Qualifications
Essential
- Solid understanding of safeguarding and risk management
- Accredited Drug and Alcohol Practitioner, or a willingness to work towards accreditation during employment with Inclusion
Desirable
- Foundation Degree / HNC in related field which may include counselling, social work, nursing, psychology, social studies OR equivalent experience
Experience
Essential
- Experience of working in the drug and alcohol field
Skills
Essential
- Strong communication skills, including motivational and trauma-informed approaches
- A commitment to, and understanding of, harm reduction & recovery approaches when working with people who use Drug and Alcohol
- Ability to manage a caseload and maintain accurate records
Person Specification
Qualifications
Essential
- Solid understanding of safeguarding and risk management
- Accredited Drug and Alcohol Practitioner, or a willingness to work towards accreditation during employment with Inclusion
Desirable
- Foundation Degree / HNC in related field which may include counselling, social work, nursing, psychology, social studies OR equivalent experience
Experience
Essential
- Experience of working in the drug and alcohol field
Skills
Essential
- Strong communication skills, including motivational and trauma-informed approaches
- A commitment to, and understanding of, harm reduction & recovery approaches when working with people who use Drug and Alcohol
- Ability to manage a caseload and maintain accurate records
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Inclusion
Address
Inclusion New Forest
Old Milton Road
New Milton
BH25 6DJ
United Kingdom
Employer's website
Employer details
Employer name
Inclusion
Address
Inclusion New Forest
Old Milton Road
New Milton
BH25 6DJ
United Kingdom
Employer's website
Apply Now
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Posted 4 day(s) ago
Reference: 2400241
Job summary
An exciting opportunity has arisen for an experienced, motivated, and forward-thinking individual to join our friendly and progressive practice as Office Manager.
Working closely with the GP Partners and practice manager, the successful candidate will be responsible for overseeing the day-to-day operational management of the practice, ensuring the delivery of high-quality patient services whilst supporting the continued development of the organisation.
This is a varied and rewarding role requiring a confident leader with excellent organisational, communication, and people management skills. You will be responsible for leading and supporting reception and administration teams, driving operational efficiency, ensuring compliance with regulatory requirements, and contributing to the strategic objectives of the practice.
The ideal candidate will be approachable, resilient, adaptable, and able to work effectively in a busy healthcare environment whilst maintaining high standards of patient care and staff support.
Main duties of the job
The Office Manager will be responsible for managing and coordinating all aspects of practice functionality, optimising efficiency and performance whilst supporting the delivery of safe, effective, and patient-centred services.
Working collaboratively with the Practice Manager, GP Partners, clinicians, and administrative teams, the post holder will:
- Lead and manage the reception and administration teams.
- Oversee the day-to-day operational management of the practice.
- Manage workforce planning, rotas, and staffing levels.
- Coordinate recruitment, induction, training, and staff development.
- Support organisational and strategic planning.
- Lead the management of patient complaints and concerns, ensuring they are handled professionally, sensitively, and in accordance with NHS guidance and practice policies.
- Ensure compliance with CQC, Information Governance, Health & Safety, and employment legislation.
- Oversee patient services and service improvement initiatives.
- Coordinate seasonal vaccination campaigns and patient recall programmes.
- Support quality improvement, QOF achievement, and enhanced service delivery.
- Promote a culture of continuous improvement, professionalism, teamwork, and excellent patient care.
About us
Hetton Group Practice is a busy, forward-thinking GP practice caring for approximately 12,000 patients.
Our Team consists of:
- 6 GP Partners
- 3 Salaried GPs
- A full nursing team including: 2 Practice Nurses, 1 Student Nursing Associate, 2 Healthcare Assistants
- A dedicated and experienced administration and reception team supporting the delivery of high-quality patient care
We are an established training practice for both GP Registrars and Medical Students.
The practice uses EMIS Web as its clinical system and a range of digital services including Accurx, eConsult and Clarity TeamNet to support patient care and operational efficiency.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3531-26-0006
Job locations
Francis Way
Hetton le Hole
Tyne and Wear
DH5 9EZ
United Kingdom
Job description
Job responsibilities
RESPONSIBLE TO: Practice Manager and GP Partners
JOB PURPOSE:
To support the Practice Manager and GP Partners in the effective operational management of the practice, ensuring efficient communication between staff, patients, and all members of the Primary Care Team.
The Office Manager will be responsible for the day-to-day management of reception and administrative services, ensuring the practice delivers a professional, efficient, responsive, and patient-centred service. The post holder will provide leadership to the reception and administration teams, oversee patient services, manage complaints, coordinate vaccination programmes, and support the practice in achieving its strategic and contractual objectives.
Duties and Responsibilities of the Post
1. Reception and Administration Management
- Oversee the day-to-day operation of the reception and administration functions to ensure the smooth running of the practice.
- Ensure patient enquiries, requests, concerns, and complaints are handled efficiently, professionally, and courteously.
- Monitor and support reception staff in providing excellent customer service.
- Ensure filing, scanning, record keeping, workflow management, and document distribution are undertaken promptly and accurately.
- Ensure reception and office areas are maintained to a high standard and remain clean, organised, and professional.
- Respond to queries and requests for assistance from patients, visitors, and external agencies.
- Support reception operations during periods of high demand where required.
- Oversee the practice telephone systems to ensure a prompt and efficient service is provided to patients
- Ensure appropriate out-of-hours answering messages are maintained and updated when required.
- Oversee the processing and distribution of correspondence, prescriptions, and clinical documentation.
- Update patient medication records following hospital correspondence where appropriate.
- Monitor administrative processes including referrals, hospital appointments, laboratory specimens, and document management.
- Maintain inventories and oversee ordering of office and reception supplies.
- Manage appointment systems and support effective utilisation of clinical capacity.
- Liaise closely with clinicians and management to ensure the smooth operational delivery of services.
- Coordinate the planning and delivery of seasonal vaccination campaigns and national immunisation programmes, including patient call and recall processes, clinic scheduling, staffing arrangements, room allocation, vaccine stock monitoring, uptake reporting, and liaison with the Primary Care Network and external stakeholders.
- Provide operational support to the reception team and undertake reception duties where required to maintain service delivery during periods of annual leave, sickness absence, high demand, or unforeseen staffing pressures.
- Maintain competency in all reception processes and systems to enable effective support and business continuity.
- Act as a role model for reception staff, demonstrating high standards of customer service, professionalism, and patient care.
2. Patient Services and Complaints Management
- Lead on the management and resolution of patient complaints, concerns, feedback, and compliments in accordance with NHS guidance and practice procedures.
- Monitor complaint trends and patient feedback, implementing actions and service improvements where required.
- Maintain accurate complaint records and provide reports to the Practice Manager and GP Partners.
- Support patient engagement initiatives, including the Patient Participation Group (PPG), and promote a culture of openness, learning, and continuous improvement.
- Liaise with external agencies, NHS organisations, and advocacy services where appropriate
3. Medical Records and Information Governance
- Ensure the effective administration and management of patient medical records.
- Oversee the timely registration and deduction of patients through relevant NHS systems.
- Ensure all incoming and outgoing correspondence is processed appropriately.
- Manage the receipt, distribution, and secure handling of confidential information
- Ensure compliance with Data Protection legislation, Information Governance requirements, and practice policies.
- Support the practice Caldicott Guardian function where delegated.
- Promote confidentiality and information security throughout the practice.
4. Human Resources and Workforce Management
- Line manage reception and administrative staff.
- Ensure adequate staffing levels and effective rota management at all times.
- Manage annual leave requests, sickness absence, welfare reviews, and return-to-work meetings.
- Undertake workload analysis and workforce planning to ensure effective utilisation of staff resources.
- Conduct regular one-to-one meetings and annual appraisals.
- Identify training, development, and succession planning opportunities.
- Support recruitment, onboarding, induction, and retention of staff.
- Facilitate training opportunities and promote staff wellbeing and professional development.
- Support disciplinary, capability, and grievance processes in conjunction with the Practice Manager.
5. Governance, Compliance and Quality Improvement
- Lead and support Clinical Governance activities within the practice.
- Support compliance with CQC requirements and quality standards.
- Coordinate the review and implementation of practice policies and procedures.
- Lead and advise on safeguarding and child protection processes within the practice.
- Support audits, quality improvement projects, and service reviews.
- Ensure actions arising from meetings, inspections, audits, and governance reviews are completed.
- Monitor compliance with mandatory training requirements and support systems that improve patient safety and service quality
6. Health and Safety
- Work with the Practice Manager to ensure compliance with Health and Safety legislation.
- Coordinate and review risk assessments.
- Support infection prevention and control processes.
- Ensure staff are aware of their Health and Safety responsibilities.
- Promote a safe environment for patients, staff, and visitors.
7. Communication and Partnership Working
- Attend and actively participate in management and practice meetings.
- Prepare reports and operational updates as required.
- Liaise with NHS organisations, the ICB, PCN, Sunderland LMC, secondary care providers, and external agencies as appropriate.
- Support practice communications including newsletters, patient information, website updates, and service announcements.
- Maintain effective working relationships with all members of the Primary Care Team.
- Deputise for the Practice Manager when neccessary
- Support the delivery of practice objectives, service developments, and business planning activities.
- Undertake delegated management responsibilities as required.
- Complete actions arising from practice, locality, and multidisciplinary meetings.
Confidentiality
In the course of your work, you will have access to confidential information relating to patients, staff, and the business of the practice. All such information must be treated in the strictest confidence and must not be disclosed to any unauthorised person.
Failure to maintain confidentiality or misuse of personal information will be treated as a serious disciplinary matter and may result in dismissal.
Other Duties
The duties and responsibilities outlined above are not intended to be exhaustive. The post holder may be required to undertake any other duties commensurate with the grade and nature of the post as reasonably requested by the Practice Manager or GP Partners.
Job description
Job responsibilities
RESPONSIBLE TO: Practice Manager and GP Partners
JOB PURPOSE:
To support the Practice Manager and GP Partners in the effective operational management of the practice, ensuring efficient communication between staff, patients, and all members of the Primary Care Team.
The Office Manager will be responsible for the day-to-day management of reception and administrative services, ensuring the practice delivers a professional, efficient, responsive, and patient-centred service. The post holder will provide leadership to the reception and administration teams, oversee patient services, manage complaints, coordinate vaccination programmes, and support the practice in achieving its strategic and contractual objectives.
Duties and Responsibilities of the Post
1. Reception and Administration Management
- Oversee the day-to-day operation of the reception and administration functions to ensure the smooth running of the practice.
- Ensure patient enquiries, requests, concerns, and complaints are handled efficiently, professionally, and courteously.
- Monitor and support reception staff in providing excellent customer service.
- Ensure filing, scanning, record keeping, workflow management, and document distribution are undertaken promptly and accurately.
- Ensure reception and office areas are maintained to a high standard and remain clean, organised, and professional.
- Respond to queries and requests for assistance from patients, visitors, and external agencies.
- Support reception operations during periods of high demand where required.
- Oversee the practice telephone systems to ensure a prompt and efficient service is provided to patients
- Ensure appropriate out-of-hours answering messages are maintained and updated when required.
- Oversee the processing and distribution of correspondence, prescriptions, and clinical documentation.
- Update patient medication records following hospital correspondence where appropriate.
- Monitor administrative processes including referrals, hospital appointments, laboratory specimens, and document management.
- Maintain inventories and oversee ordering of office and reception supplies.
- Manage appointment systems and support effective utilisation of clinical capacity.
- Liaise closely with clinicians and management to ensure the smooth operational delivery of services.
- Coordinate the planning and delivery of seasonal vaccination campaigns and national immunisation programmes, including patient call and recall processes, clinic scheduling, staffing arrangements, room allocation, vaccine stock monitoring, uptake reporting, and liaison with the Primary Care Network and external stakeholders.
- Provide operational support to the reception team and undertake reception duties where required to maintain service delivery during periods of annual leave, sickness absence, high demand, or unforeseen staffing pressures.
- Maintain competency in all reception processes and systems to enable effective support and business continuity.
- Act as a role model for reception staff, demonstrating high standards of customer service, professionalism, and patient care.
2. Patient Services and Complaints Management
- Lead on the management and resolution of patient complaints, concerns, feedback, and compliments in accordance with NHS guidance and practice procedures.
- Monitor complaint trends and patient feedback, implementing actions and service improvements where required.
- Maintain accurate complaint records and provide reports to the Practice Manager and GP Partners.
- Support patient engagement initiatives, including the Patient Participation Group (PPG), and promote a culture of openness, learning, and continuous improvement.
- Liaise with external agencies, NHS organisations, and advocacy services where appropriate
3. Medical Records and Information Governance
- Ensure the effective administration and management of patient medical records.
- Oversee the timely registration and deduction of patients through relevant NHS systems.
- Ensure all incoming and outgoing correspondence is processed appropriately.
- Manage the receipt, distribution, and secure handling of confidential information
- Ensure compliance with Data Protection legislation, Information Governance requirements, and practice policies.
- Support the practice Caldicott Guardian function where delegated.
- Promote confidentiality and information security throughout the practice.
4. Human Resources and Workforce Management
- Line manage reception and administrative staff.
- Ensure adequate staffing levels and effective rota management at all times.
- Manage annual leave requests, sickness absence, welfare reviews, and return-to-work meetings.
- Undertake workload analysis and workforce planning to ensure effective utilisation of staff resources.
- Conduct regular one-to-one meetings and annual appraisals.
- Identify training, development, and succession planning opportunities.
- Support recruitment, onboarding, induction, and retention of staff.
- Facilitate training opportunities and promote staff wellbeing and professional development.
- Support disciplinary, capability, and grievance processes in conjunction with the Practice Manager.
5. Governance, Compliance and Quality Improvement
- Lead and support Clinical Governance activities within the practice.
- Support compliance with CQC requirements and quality standards.
- Coordinate the review and implementation of practice policies and procedures.
- Lead and advise on safeguarding and child protection processes within the practice.
- Support audits, quality improvement projects, and service reviews.
- Ensure actions arising from meetings, inspections, audits, and governance reviews are completed.
- Monitor compliance with mandatory training requirements and support systems that improve patient safety and service quality
6. Health and Safety
- Work with the Practice Manager to ensure compliance with Health and Safety legislation.
- Coordinate and review risk assessments.
- Support infection prevention and control processes.
- Ensure staff are aware of their Health and Safety responsibilities.
- Promote a safe environment for patients, staff, and visitors.
7. Communication and Partnership Working
- Attend and actively participate in management and practice meetings.
- Prepare reports and operational updates as required.
- Liaise with NHS organisations, the ICB, PCN, Sunderland LMC, secondary care providers, and external agencies as appropriate.
- Support practice communications including newsletters, patient information, website updates, and service announcements.
- Maintain effective working relationships with all members of the Primary Care Team.
- Deputise for the Practice Manager when neccessary
- Support the delivery of practice objectives, service developments, and business planning activities.
- Undertake delegated management responsibilities as required.
- Complete actions arising from practice, locality, and multidisciplinary meetings.
Confidentiality
In the course of your work, you will have access to confidential information relating to patients, staff, and the business of the practice. All such information must be treated in the strictest confidence and must not be disclosed to any unauthorised person.
Failure to maintain confidentiality or misuse of personal information will be treated as a serious disciplinary matter and may result in dismissal.
Other Duties
The duties and responsibilities outlined above are not intended to be exhaustive. The post holder may be required to undertake any other duties commensurate with the grade and nature of the post as reasonably requested by the Practice Manager or GP Partners.
Person Specification
Skills
Essential
- Excellent communication and interpersonal skills (verbal, written and presentation).
- Excellent IT skills.
- Strong organisational and time management skills.
- Leadership and people management skills.
- Problem-solving and decision-making skills.
- Ability to prioritise workload and meet competing deadlines.
- Conflict management skills.
- Ability to motivate, support and develop staff.
- Ability to delegate effectively and lead the work of others.
- Strong customer service and patient care skills.
- Ability to manage sensitive and confidential information appropriately.
Desirable
- EMIS Web user skills.
- Knowledge of NHS contractual requirements.
- Experience producing management reports and analysing operational data.
Behaviours
Essential
- Planning and organising.
- Ability to work under pressure and meet deadlines.
- Adaptability to change.
- Team working.
- Self-motivated and proactive.
- Flexible approach to work.
- Professional and approachable manner.
- Confidentiality and integrity.
- Awareness of potential conflicts of interest.
- Ability to delegate effectively and lead others.
- Commitment to Equality, Diversity and Inclusion.
- Ability to build positive working relationships.
- Commitment to continuous improvement and high-quality patient care.
- Resilient and able to manage challenging situations professionally.
Desirable
- Commitment to service innovation and development.
- Commitment to supporting staff development and wellbeing.
Qualifications
Essential
- Management qualification or significant management experience.
- GCSE English and Maths Grade C/4 or equivalent.
Desirable
- Leadership qualification.
- Evidence of continuing professional development.
Experience
Essential
- Knowledge and experience of a full range of practice administrative procedures within a GP Practice environment.
- Experience of managing multidisciplinary teams.
- Experience of staff recruitment, induction, appraisal, performance management and HR processes.
- Experience of managing sickness absence, annual leave and workforce planning.
- Experience of handling patient complaints and implementing service improvements.
- Experience of organisational planning and service development.
- Experience of ongoing professional development.
Desirable
- Experience working in a GP Practice management role.
- Experience of CQC inspection preparation and compliance.
- Experience of QOF and Enhanced Services management.
- Experience of coordinating seasonal vaccination programmes.
- Experience of EMIS Web administration.
- Experience of chairing meetings and preparing reports.
Person Specification
Skills
Essential
- Excellent communication and interpersonal skills (verbal, written and presentation).
- Excellent IT skills.
- Strong organisational and time management skills.
- Leadership and people management skills.
- Problem-solving and decision-making skills.
- Ability to prioritise workload and meet competing deadlines.
- Conflict management skills.
- Ability to motivate, support and develop staff.
- Ability to delegate effectively and lead the work of others.
- Strong customer service and patient care skills.
- Ability to manage sensitive and confidential information appropriately.
Desirable
- EMIS Web user skills.
- Knowledge of NHS contractual requirements.
- Experience producing management reports and analysing operational data.
Behaviours
Essential
- Planning and organising.
- Ability to work under pressure and meet deadlines.
- Adaptability to change.
- Team working.
- Self-motivated and proactive.
- Flexible approach to work.
- Professional and approachable manner.
- Confidentiality and integrity.
- Awareness of potential conflicts of interest.
- Ability to delegate effectively and lead others.
- Commitment to Equality, Diversity and Inclusion.
- Ability to build positive working relationships.
- Commitment to continuous improvement and high-quality patient care.
- Resilient and able to manage challenging situations professionally.
Desirable
- Commitment to service innovation and development.
- Commitment to supporting staff development and wellbeing.
Qualifications
Essential
- Management qualification or significant management experience.
- GCSE English and Maths Grade C/4 or equivalent.
Desirable
- Leadership qualification.
- Evidence of continuing professional development.
Experience
Essential
- Knowledge and experience of a full range of practice administrative procedures within a GP Practice environment.
- Experience of managing multidisciplinary teams.
- Experience of staff recruitment, induction, appraisal, performance management and HR processes.
- Experience of managing sickness absence, annual leave and workforce planning.
- Experience of handling patient complaints and implementing service improvements.
- Experience of organisational planning and service development.
- Experience of ongoing professional development.
Desirable
- Experience working in a GP Practice management role.
- Experience of CQC inspection preparation and compliance.
- Experience of QOF and Enhanced Services management.
- Experience of coordinating seasonal vaccination programmes.
- Experience of EMIS Web administration.
- Experience of chairing meetings and preparing reports.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hetton Group Practice
Address
Francis Way
Hetton le Hole
Tyne and Wear
DH5 9EZ
United Kingdom
Employer's website
Employer details
Employer name
Hetton Group Practice
Address
Francis Way
Hetton le Hole
Tyne and Wear
DH5 9EZ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Sister/ Charge Nurse / District Nurse
East Coast Community Healthcare CIC View all jobs
Posted 4 day(s) ago
Reference: 2400240
Job summary
An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing care to the population of the coastal town of Gorleston. If you are motivated, adaptable, forward thinking and you see yourself leading within community healthcare, then this could be the role for you.
The role contains variety every day with a mixture of face to face clinical practice, leadership and management. You will be responsible for the line management of a number of clinicians, have the opportunity to participate in HR processes including recruitment, appraisals and supporting junior members of the team. We welcome applicants who have a desire to improve clinical practice.
This role sits in a multidisciplinary team providing community services 7 days per week 07:00- 20:30 hours
The core nursing shift is 08:30- 16:30 other shifts included in the rota 07:00- 15:00 and 12:00 -20:00. Weekend and bank holiday working on a rotational basis.
The post is offered up to 37.5 hours per week. Worked in a 7.5 hour shifts over 5 working days or three 10 hour shifts and one 7.5 hour shift.
Main duties of the job
To provide clinical leadership, operational management and professional support to community nursing within Primary Care home
To work with other members of the multidisciplinary team to provide planned and unplanned care
To provide expert clinical case management for patients living in the community who require nursing care
To work autonomously at a level appropriate to clinical competence and within scope of professional practice
To carry out rapid assessments in patients own home with the aim of preventing admission to the acute hospital. These assessments will take a holistic ethos including physical, physiological and social aspects of need.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time
Reference number
849-OL-120
Job locations
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Job description
Job responsibilities
Clinical
*To be professionally and legally responsible and accountable for all aspects of own work, including the management of patients in your care.
*To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills.
*To accept clinical responsibility for a designated caseload of patients, and to organize this efficiently and effectively with regard to clinical priorities and use of time.
*To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
*To formulate an individualised management and/or treatment plan, using clinical reasoning skills and utilizing a wide range of treatment skills in order to formulate a specialised programme of care. This will ensure patients meet their re-ablement goals and promote independence.
*To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack this capacity to consent to treatment.
*To assess for environmental aids and arrange for provision or provide advice on where aids can be obtained.
*To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of the service and to ensure a consistent approach to patient care.
*To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a coordinated multidisciplinary service. This will include discussion of patient care and case management.
*To communicate effectively with patients and carers to maximize re-ablement potential and to ensure understanding of their condition.
Managerial
*Be the named nurse or deputise for the Primary Care Home named nurse for an identified Primary Care practice and create relationship with the Lead GP, Practice Manager and Lead Nurse as a representative and of the wider Primary Care Home team.
*Training, supervision and performance management of other members of the multidisciplinary team which may include Assistant Practitioner ,Nursing Associates, Therapy Assistant Practitioners, Health Care Assistants and Rehab Support Workers and students, with assistance from more senior members of the team. This will include the use of formal appraisal documentation.
*To provide teaching/training to other members of the Multi-Disciplinary Team.
*To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.
*Be actively involved in the collection of appropriate data and statistics for the use of the service.
*To deputise for Band 7 in terms of operational issues when appropriate.
*Participate in any other duties which may be deemed appropriate by the management team.
Professional
*To work autonomously at a level appropriate to clinical competence and within scope of professional practice.
*Adhere to and apply the NMC professional code of practice
*To maintain own clinical professional development (CPD),
*Identify objectives for personal development.
*Participate in the staff appraisal scheme and Personal Development Programme (PDP).
*Undertake the measurement and evaluation of your work and current practices through the use of evidence based practice projects, audit and outcome measures, either individually or with the support of the audit team potentially resulting in recommendations for change.
*Maintain accurate, comprehensive and up-to-date documentation in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters in line with professional standards.
*Be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents to senior staff, and ensuring that equipment is safe.
*Demonstrate a sound understanding of clinical governance and risk management and apply to work situation.
*To be responsible for equipment used in carrying out your duties and to adhere to departmental policies, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice.
*To comply with the organisational and departmental policies and procedures and to be involved in their review as appropriate.
*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Clinical
*To be professionally and legally responsible and accountable for all aspects of own work, including the management of patients in your care.
*To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills.
*To accept clinical responsibility for a designated caseload of patients, and to organize this efficiently and effectively with regard to clinical priorities and use of time.
*To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
*To formulate an individualised management and/or treatment plan, using clinical reasoning skills and utilizing a wide range of treatment skills in order to formulate a specialised programme of care. This will ensure patients meet their re-ablement goals and promote independence.
*To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack this capacity to consent to treatment.
*To assess for environmental aids and arrange for provision or provide advice on where aids can be obtained.
*To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of the service and to ensure a consistent approach to patient care.
*To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a coordinated multidisciplinary service. This will include discussion of patient care and case management.
*To communicate effectively with patients and carers to maximize re-ablement potential and to ensure understanding of their condition.
Managerial
*Be the named nurse or deputise for the Primary Care Home named nurse for an identified Primary Care practice and create relationship with the Lead GP, Practice Manager and Lead Nurse as a representative and of the wider Primary Care Home team.
*Training, supervision and performance management of other members of the multidisciplinary team which may include Assistant Practitioner ,Nursing Associates, Therapy Assistant Practitioners, Health Care Assistants and Rehab Support Workers and students, with assistance from more senior members of the team. This will include the use of formal appraisal documentation.
*To provide teaching/training to other members of the Multi-Disciplinary Team.
*To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.
*Be actively involved in the collection of appropriate data and statistics for the use of the service.
*To deputise for Band 7 in terms of operational issues when appropriate.
*Participate in any other duties which may be deemed appropriate by the management team.
Professional
*To work autonomously at a level appropriate to clinical competence and within scope of professional practice.
*Adhere to and apply the NMC professional code of practice
*To maintain own clinical professional development (CPD),
*Identify objectives for personal development.
*Participate in the staff appraisal scheme and Personal Development Programme (PDP).
*Undertake the measurement and evaluation of your work and current practices through the use of evidence based practice projects, audit and outcome measures, either individually or with the support of the audit team potentially resulting in recommendations for change.
*Maintain accurate, comprehensive and up-to-date documentation in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters in line with professional standards.
*Be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents to senior staff, and ensuring that equipment is safe.
*Demonstrate a sound understanding of clinical governance and risk management and apply to work situation.
*To be responsible for equipment used in carrying out your duties and to adhere to departmental policies, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice.
*To comply with the organisational and departmental policies and procedures and to be involved in their review as appropriate.
*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- *Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
- *BSc in Nursing Practice or equivalent.
- *Evidence of continued professional development and a professional portfolio.
- *Leadership/ management qualification or willing to undertake.
- *Health Coaching programme.
Desirable
- *Specialist Practitioner Qualification in District Nursing.
- *Community Nurse Prescriber v100 /v150.
- *Independent non- medical prescriber.
Experience
Essential
- *Experience working within a similar field of nursing/healthcare
- *Experience of working as part of a multi-disciplinary team
- *Experience of working with frail older adults and awareness of the complex issues relating to this client group.
Desirable
- *Previous experience at band 6 level.
- *Clinical experience gained in a community/intermediate care setting.
- *Student supervision/clinical education.
- *Experience of clinical audit.
- *Experience of successful change management.
- *Experience of facilitating clinical supervision.
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE
- *Ability to deal sensitively with patients who may have high levels of anxiety.
- *Capacity to concentrate for considerable periods of time during assessment and management of patients and be expected to respond immediately to interruptions.
- *Must have an understanding of the legal and ethical issues pertaining to nursing.
- *Leadership skills.
- *Assessment and patient management skills.
- *Excellent communication and interpersonal skills.
- *Negotiating and influencing skills.
- *Good IT skills.
- *Effective organisation and time management skills.
- PERSONAL ATTRIBUTES
- *Able to work both collaboratively within a team and independently.
- *Able to contribute to team, service and organisational development.
- *Commitment to person centred, non-discriminatory practice.
- *Aware of requirements for confidentiality.
- *Forward thinking with excellent interpersonal skills.
- *Able to maintain judgment under pressure.
- *Able to maintain motivation, drive, enthusiasm.
- *Flexible approach to work and participate in various shift patterns.
- *Access to transport and ability to travel around the community.
- *Due to the variety of community working, the ability will be needed to access a diverse range of properties.
- *To carry out assessments.
- *Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- SKILLS AND KNOWLEDGE
- *Experience of I.V. medication administration
Person Specification
Qualifications
Essential
- *Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
- *BSc in Nursing Practice or equivalent.
- *Evidence of continued professional development and a professional portfolio.
- *Leadership/ management qualification or willing to undertake.
- *Health Coaching programme.
Desirable
- *Specialist Practitioner Qualification in District Nursing.
- *Community Nurse Prescriber v100 /v150.
- *Independent non- medical prescriber.
Experience
Essential
- *Experience working within a similar field of nursing/healthcare
- *Experience of working as part of a multi-disciplinary team
- *Experience of working with frail older adults and awareness of the complex issues relating to this client group.
Desirable
- *Previous experience at band 6 level.
- *Clinical experience gained in a community/intermediate care setting.
- *Student supervision/clinical education.
- *Experience of clinical audit.
- *Experience of successful change management.
- *Experience of facilitating clinical supervision.
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE
- *Ability to deal sensitively with patients who may have high levels of anxiety.
- *Capacity to concentrate for considerable periods of time during assessment and management of patients and be expected to respond immediately to interruptions.
- *Must have an understanding of the legal and ethical issues pertaining to nursing.
- *Leadership skills.
- *Assessment and patient management skills.
- *Excellent communication and interpersonal skills.
- *Negotiating and influencing skills.
- *Good IT skills.
- *Effective organisation and time management skills.
- PERSONAL ATTRIBUTES
- *Able to work both collaboratively within a team and independently.
- *Able to contribute to team, service and organisational development.
- *Commitment to person centred, non-discriminatory practice.
- *Aware of requirements for confidentiality.
- *Forward thinking with excellent interpersonal skills.
- *Able to maintain judgment under pressure.
- *Able to maintain motivation, drive, enthusiasm.
- *Flexible approach to work and participate in various shift patterns.
- *Access to transport and ability to travel around the community.
- *Due to the variety of community working, the ability will be needed to access a diverse range of properties.
- *To carry out assessments.
- *Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- SKILLS AND KNOWLEDGE
- *Experience of I.V. medication administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Apply Now
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Posted 4 day(s) ago
Reference: 2400239
Job summary
We require a Medical Receptionist for 19hrs to join our friendly reception team to ensure an effective and efficient reception service is provided to our patients and any other visitors to the practice.
The candidate would need to have a flexible attitude, a willingness to develop and be adaptable to change.
Main duties of the job
To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
To undertake a variety of administrative duties to assist in the smooth running of the practice.
About us
We are committed to providing high standard, quality health care. Our friendly practice team consists of experienced clinical and administrative staff, if you feel you can bring something to our dedicated team we would love to hear from you!
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A5517-26-0010
Job locations
Redcar Primary Care Hospital
West Dyke Road
Redcar
Cleveland
TS10 4NW
United Kingdom
Job description
Job responsibilities
Manage the various appointments, visits and care navigation in line with protocol.
Computer data entry, processing and recording information in accordance with practice procedures.
Deal with telephone and face to face enquiries from the general public.
Make and cancel appointments with all clinicians as required
File all correspondence as necessary
File prescriptions for collection
Open internal and external post
Scan documents and forward them to the relevant staff
Photocopying
Change name / address details
Make up patient records
Any other duties relevant to the grading of the post
Job description
Job responsibilities
Manage the various appointments, visits and care navigation in line with protocol.
Computer data entry, processing and recording information in accordance with practice procedures.
Deal with telephone and face to face enquiries from the general public.
Make and cancel appointments with all clinicians as required
File all correspondence as necessary
File prescriptions for collection
Open internal and external post
Scan documents and forward them to the relevant staff
Photocopying
Change name / address details
Make up patient records
Any other duties relevant to the grading of the post
Person Specification
Experience
Essential
- Experience of working with the General Public
- Customer service skills
Desirable
- Experience of working within primary care desirable but not essential. Training will be given
Person Specification
Experience
Essential
- Experience of working with the General Public
- Customer service skills
Desirable
- Experience of working within primary care desirable but not essential. Training will be given
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bentley Medical Practice
Address
Redcar Primary Care Hospital
West Dyke Road
Redcar
Cleveland
TS10 4NW
United Kingdom
Employer's website
https://www.bentleymedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Bentley Medical Practice
Address
Redcar Primary Care Hospital
West Dyke Road
Redcar
Cleveland
TS10 4NW
United Kingdom
Employer's website
https://www.bentleymedicalpractice.co.uk/ (Opens in a new tab)
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Posted 4 day(s) ago
Reference: 2400238
Job summary
Bower Mount Medical Practice has an excellent opportunity for a Healthcare Assistant to join our team on a part-time basis. Full time hours will also be considered.
Working under the direct supervision of a Senior Clinician and strictly in accordance with specific practice guidelines and protocols, the main purpose of the Healthcare Assistant role will be to assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Main duties of the job
New patient health checks.
Flu immunisations & other immunisations as trained.
B12 Injections.
Simple wound checks & dressings.
Pneumococcal injections.
HCA Diabetic check including foot care.
Blood pressure & blood pressure monitoring.
Ear irrigation.
ECG recording.
Phlebotomy.
INRs.
Weight checks.
Removal of stitches.
Contraceptive pill checks.
Chaperoning duties.
Processing and management of laboratory samples requested by GPs/nurses.
Cleansing and maintenance of clinical equipment.
Emptying clinical waste bins.
Vaccine/cold chain storage, monitoring and recording.
Surgical equipment and vaccine re-stocking and stock rotation.
Clearing and re-stocking consulting rooms.
Assisting GPs during the performance of minor operations.
Assisting in the assessment and surveillance of patients health and well-being.
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.
Helping to raise awareness of health and well-being and how it can be promoted.
Assisting with the collection and collation of data on needs related to health and well-being.
About us
Here at Bower Mount Medical Practice, we are a friendly team responsible for the care of circa 11,000 patients, including patients that reside in local nursing and care homes, or are housebound.
Our mission is to provide professional, accessible, quality healthcare services for our patients, providing the best possible outcomes for our patients in a safe and welcoming environment. We strive to be a modern general practice, offering a wide range of services. We aim to use technology in an effective and efficient way to improve our administration, patient contact and clinical activity. We are keen to invest in our team, to develop their skills and knowledge.
We are situated in central Maidstone, and offer free parking for staff.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5605-26-0007
Job locations
Bower Mount Medical Practice
1 Bower Mount Road
Maidstone
ME16 8AX
United Kingdom
Job description
Job responsibilities
In addition to the summary of the role, and the roles and responsibilities already outlined, key attributes include:
A Healthcare Assistant is responsible for a diverse array of responsibilities, skills and qualifications should include:
An ability to multi-task, and prioritise tasks in order of importance.
Calm and unflappable in first aid scenarios.
Caring, patient and patient focussed.
Good communication skills, verbal and written.
Strong organisational skills.
Strong collaborative skills, working with the rest of their Practice team, including asking for assistance when required.
Job description
Job responsibilities
In addition to the summary of the role, and the roles and responsibilities already outlined, key attributes include:
A Healthcare Assistant is responsible for a diverse array of responsibilities, skills and qualifications should include:
An ability to multi-task, and prioritise tasks in order of importance.
Calm and unflappable in first aid scenarios.
Caring, patient and patient focussed.
Good communication skills, verbal and written.
Strong organisational skills.
Strong collaborative skills, working with the rest of their Practice team, including asking for assistance when required.
Person Specification
Qualifications
Essential
- 5 GCSEs at grades 9-4.
- Evidence of completion of STEP, including phlebotomy training.
- Competence in venepuncture, and undertaking ECGs.
Person Specification
Qualifications
Essential
- 5 GCSEs at grades 9-4.
- Evidence of completion of STEP, including phlebotomy training.
- Competence in venepuncture, and undertaking ECGs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bower Mount Medical Practice
Address
Bower Mount Medical Practice
1 Bower Mount Road
Maidstone
ME16 8AX
United Kingdom
Employer's website
Employer details
Employer name
Bower Mount Medical Practice
Address
Bower Mount Medical Practice
1 Bower Mount Road
Maidstone
ME16 8AX
United Kingdom
Employer's website
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Dispensary Assistant/Receptionist
Ramsbury & Wanborough Surgery View all jobs
Posted 4 day(s) ago
Reference: 2400237
Job summary
We are seeking a friendly, team player to join our Dispensary team, working in a Dispensary Assistant role. This role is the first point of contact for our Dispensary department. Good customer service skills are essential. This role is very busy and involves lifting and carrying larger items.
This role is 20 hours per week with fixed hours plus participation in a Saturday morning rota (approximately 1 in 6). You will be expected to pick up additional hours to cover your job share partner during periods of annual leave and sickness absences.
Fixed hours are: Tuesdays 1pm - 6.30pm, Thursdays 1.30pm - 6.30pm & Fridays 8.30am - 6.30pm.
Applicants who applied previously do not need to submit a new application.
Main duties of the job
This role involves the below:
Meet and greet patients in a warm, welcoming manner (front of house in dispensary)
Handling of prepared prescriptions to patients
Collection of prescription charges/checking patient exemption statements
Unpack and store pharmaceutical deliveries
Working with the dispensers in assisting with stock control
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions
Ensuring that refrigerated items are stored at the appropriate temperature once received
Signing off invoices and forwarding for payment to the appropriate staff member
Undertaking other reasonable duties within the framework of the post
About us
Ramsbury & Wanborough Surgery is a rural, dispensing GP Surgery based on the Wiltshire/Berkshire border. We are a training practice with an excellent reputation, providing all aspects of primary care to just over 10,000 patients, with an Outstanding CQC rating. The practice uses SystmOne clinical system. We are a friendly team which includes ANPs, Nurses, HCAs, Clinical Pharmacist and a Health & Wellbeing team.
Our Ethos
We are a caring practice with a focus around delivering an excellent primary care service to our registered patient population
We have an open and honest culture for everyone to learn and flourish
A strong learning and teaching ethos with medical students, foundation doctors, GP trainees and student nurses.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
£12.97 an hour Free on site parking, NHS Pension
Contract
Permanent
Working pattern
Part-time
Reference number
A0657-26-0004
Job locations
Whittonditch Road
Ramsbury
Marlborough
Wiltshire
SN8 2QT
United Kingdom
Job description
Job responsibilities
The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.
Assist in the handling of prescriptions over-the-counter, use of cash till, assist with stock control and re-stocking of the dispensary. Deliveries are received throughout the day and you will be required to unpack deliveries.
Please see full job description attached
Job description
Job responsibilities
The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.
Assist in the handling of prescriptions over-the-counter, use of cash till, assist with stock control and re-stocking of the dispensary. Deliveries are received throughout the day and you will be required to unpack deliveries.
Please see full job description attached
Person Specification
Qualifications
Essential
- GCSE grade A to C (4-9) or Equivalent in English & Maths
Experience
Essential
- Team player
- Willing to learn
Desirable
- Customer service experience
- Experience of working in a Dispensary/Pharmacy or GP Surgery
Person Specification
Qualifications
Essential
- GCSE grade A to C (4-9) or Equivalent in English & Maths
Experience
Essential
- Team player
- Willing to learn
Desirable
- Customer service experience
- Experience of working in a Dispensary/Pharmacy or GP Surgery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ramsbury & Wanborough Surgery
Address
Whittonditch Road
Ramsbury
Marlborough
Wiltshire
SN8 2QT
United Kingdom
Employer's website
https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)
Employer details
Employer name
Ramsbury & Wanborough Surgery
Address
Whittonditch Road
Ramsbury
Marlborough
Wiltshire
SN8 2QT
United Kingdom
Employer's website
https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)
Apply Now
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Assistant Service Manager - HIV & Sexual Health
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2400236
Job summary
As anAssistant Service Manager within the Specialist Care Division, you will support the operational management and delivery of high-quality, patient-centred services across 56 Dean Street and HIV/GUM services. Reporting to the Deputy General Manager, you will work closely with Service Directors, clinicians, nursing teams and administrative staff to ensure services are efficient, effective and meet agreed performance, quality and patient experience standards.
The post holder will support the day-to-day running of services, oversee administrative and operational processes, and contribute to the achievement of key performance, productivity and quality targets. Working collaboratively with multidisciplinary teams, you will help improve patient pathways, maximise the effective use of resources and support the delivery of safe, responsive care.
You will lead and support service improvement projects, transformation initiatives and operational developments delegated by the Deputy General Manager or Service Directors. Using performance data, stakeholder engagement and continuous improvement methodologies, you will identify opportunities to enhance service delivery and patient outcomes.
The role also includes line management responsibilities for designated staff, ensuring effective supervision, performance management, appraisal completion and the development of training plans aligned with Directorate, Division and Trust objectives.
Main duties of the job
You will provide operational management support for 56 Dean Street and HIV/GUM services, ensuring the delivery of high-quality, efficient services that meet agreed performance, productivity and quality standards. Reporting to the Deputy General Manager, you will monitor key targets, support mutual aid arrangements and contribute to service improvement projects across the Directorate.
Working closely with clinical, nursing and administrative teams, you will ensure administrative services effectively support patient pathways and organisational KPIs. You will promote excellent customer service, address operational issues and coordinate investigations into administrative complaints, implementing improvements in response to patient feedback.
The role includes supporting Junior Service Managers, developing administrative processes, maintaining effective team communications and contributing to business planning activities. You will assist with the implementation and review of operational policies and procedures, represent the service at meetings and communicate key developments to staff.
Working with Information and Clinical Coding teams, you will support improvements in data quality, reporting and information management, while keeping up to date with EPR and other Trust system developments to ensure services continue to meet patient and organisational needs.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's highest-performing and safest NHS trusts, providing services across Chelsea and Westminster Hospital, West Middlesex University Hospital and a network of community and specialist clinics across North West London.
Our 7,500 staff serve a diverse population of 1.5 million people, delivering a full range of acute, community and specialist services, including maternity, emergency care, paediatrics, HIV and sexual health services. Rated 'Good' by the Care Quality Commission, with 'Outstanding' ratings for leadership and use of resources, we are committed to delivering high-quality, patient-centred care.
We continue to invest in our services and facilities to support innovation, improve patient outcomes and enhance the experience of both patients and staff.
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community. Flexible working requests will be considered wherever service needs allow, and reasonable adjustments are available throughout the recruitment process for disabled applicants.
Please note that some roles may require working across multiple Trust sites and include weekend working. Successful applicants will be subject to the Trust's standard pre-employment checks and probationary period. Early applications are encouraged, as vacancies may close once a sufficient number of applications has been received.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£47,951 to £56,863 a year per annum pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
289-SC-470
Job locations
56 Dean Street
LONDON
W1D 6AQ
United Kingdom
Job description
Job responsibilities
Provide hands-on operational management to designated areas of the Directorate, specifically 56 Dean Street & HIV/GUM, ensuring the delivery of services in line with expected service standards.
Be accountable through the Deputy General Manager for the monitoring and delivery of key quality, productivity and performance targets including mutual aid.
Undertake appropriate projects identified by the Deputy General Manager/Service Directors.
Support your Junior Service Manager as required with developing new administrative processes and procedures in their areas.
Promote excellent customer service throughout all areas of responsibility, taking remedial action to correct poor and unresponsive service
Work closely with the clinical Divisional management teams to ensure the effective delivery of a responsive and efficient administration service that supports the patients pathway whilst delivering departmental and organisation KPIs.
Lead on the investigation and co-ordination of complaints that are predominantly administrative related within the directorate working closely with nurses, medical staff and with the Patient Advisors. Ensure corrective action is taken in response to patient feedback
Be responsible for effective communication systems within areas of administration responsibility including regular team and departmental briefing
With support of the Deputy General Manager participate in business planning and ensure that the administrative function supports and enables the delivery of clinical within the divisions and Outpatients.
Assist the Deputy General Manager in the production, implementation and revision of operational policies throughout the Directorate and Division, instigating the changes to or implementation of policies and procedures.
Attend internal and external meetings and provide feedback to staff as relevant, particularly on new initiatives.
Work closely with the Information and clinical coding departments to ensure better capture of information and higher standards of data quality
Keep up to date with new IT initiatives and all EPR developments and other Trust systems as they affect clinical administration services.
Job description
Job responsibilities
Provide hands-on operational management to designated areas of the Directorate, specifically 56 Dean Street & HIV/GUM, ensuring the delivery of services in line with expected service standards.
Be accountable through the Deputy General Manager for the monitoring and delivery of key quality, productivity and performance targets including mutual aid.
Undertake appropriate projects identified by the Deputy General Manager/Service Directors.
Support your Junior Service Manager as required with developing new administrative processes and procedures in their areas.
Promote excellent customer service throughout all areas of responsibility, taking remedial action to correct poor and unresponsive service
Work closely with the clinical Divisional management teams to ensure the effective delivery of a responsive and efficient administration service that supports the patients pathway whilst delivering departmental and organisation KPIs.
Lead on the investigation and co-ordination of complaints that are predominantly administrative related within the directorate working closely with nurses, medical staff and with the Patient Advisors. Ensure corrective action is taken in response to patient feedback
Be responsible for effective communication systems within areas of administration responsibility including regular team and departmental briefing
With support of the Deputy General Manager participate in business planning and ensure that the administrative function supports and enables the delivery of clinical within the divisions and Outpatients.
Assist the Deputy General Manager in the production, implementation and revision of operational policies throughout the Directorate and Division, instigating the changes to or implementation of policies and procedures.
Attend internal and external meetings and provide feedback to staff as relevant, particularly on new initiatives.
Work closely with the Information and clinical coding departments to ensure better capture of information and higher standards of data quality
Keep up to date with new IT initiatives and all EPR developments and other Trust systems as they affect clinical administration services.
Person Specification
Education and Qualifications
Essential
- NVQ Level 3 in Business Administration/Customer Care or acquired equivalent experience GCSE or equivalent
- Computer Literacy Course
- AMSPAR Medical Terminology
- Educated to degree level or equivalent experience
Desirable
- Computer Literacy Course
Experience
Essential
- Previous worked within an NHS or healthcare sector environment/team
- Experience of using of IT systems and patient data systems
Desirable
- Experience of using Cerner, Lilie, Lastword or other relevant Trust systems
- Experience of acute Outpatient processes, medical records, waiting list management, capacity planning.
Skills and Knowledge
Essential
- Knowledge of business management policies, procedures, practices acquired through education, professional qualifications or experience.
- Microsoft Excel skills
- Accurate data entry, typing and checking skills
- Ability to communicate effectively with people at all levels
- Ability to use own judgement to resolve problems
- Ability to plan, organise and accomplish a variety of concurrent assignments
- Ability to follow policies and procedures
- Manage and interpret data correctly to inform decision making
- Good attention to detail
- Ability to initiate & co-ordinate change to own working practices
Person Specification
Education and Qualifications
Essential
- NVQ Level 3 in Business Administration/Customer Care or acquired equivalent experience GCSE or equivalent
- Computer Literacy Course
- AMSPAR Medical Terminology
- Educated to degree level or equivalent experience
Desirable
- Computer Literacy Course
Experience
Essential
- Previous worked within an NHS or healthcare sector environment/team
- Experience of using of IT systems and patient data systems
Desirable
- Experience of using Cerner, Lilie, Lastword or other relevant Trust systems
- Experience of acute Outpatient processes, medical records, waiting list management, capacity planning.
Skills and Knowledge
Essential
- Knowledge of business management policies, procedures, practices acquired through education, professional qualifications or experience.
- Microsoft Excel skills
- Accurate data entry, typing and checking skills
- Ability to communicate effectively with people at all levels
- Ability to use own judgement to resolve problems
- Ability to plan, organise and accomplish a variety of concurrent assignments
- Ability to follow policies and procedures
- Manage and interpret data correctly to inform decision making
- Good attention to detail
- Ability to initiate & co-ordinate change to own working practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
56 Dean Street
LONDON
W1D 6AQ
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
56 Dean Street
LONDON
W1D 6AQ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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AVT Operational Change and Implementation Lead
Sheffield Children’s NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2400235
Job summary
Fixed Term | 12 months
This is a new and exciting opportunity to join the Chief Operating Office and Digital Team as an AVT Operational Change and Implementation Lead, supporting the introduction of Ambient Voice Technology (AVT) across Sheffield Children's NHS Foundation Trust.About You
- A post graduate qualification at master's level or equivalent knowledge and skills gained through a combination of in-depth experience postgraduate or post registration study, research and/or courses.
- Experience of leading operational implementation of service change across clinical services Strong programme management skills including planning, risk management, dependency management and reporting.
- Highly organised with the ability to manage multiple priorities in a complex environment
Main duties of the job
Reporting into the Associate Director of Operations, some of your responsibilities will include:
To lead on work to introduce Ambient Voice Technology (AVT) at Sheffield Children's Hospital.
To redesign the way in which clinical documentation fits into the flow of care making it easier for the clinicians to focus on the patient throughout their consultation.
To work closely with clinical, digital and operational teams to shape how the new technology is adopted across the Trust.
To support colleagues in embedding new ways of working that increase efficiency and reduce the administrative burden.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
425-26-8192074
Job locations
Acute Site
Western Bank
Sheffield
S10 2TH
United Kingdom
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
*****We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.
This role has been assigned occupation code 4159 using the CASCOT coding tool. Under current Home Office guidance for further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job GOV.UK. Skilled Worker visa: eligible occupations and codes - GOV.UK
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
*****We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.
This role has been assigned occupation code 4159 using the CASCOT coding tool. Under current Home Office guidance for further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job GOV.UK. Skilled Worker visa: eligible occupations and codes - GOV.UK
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.
Person Specification
Qualifications and Training
Essential
- Post Graduate qualification at master's level or equivalent knowledge and skills gained through a combination of in-depth experience postgraduate or post registration study, research and/or courses
- Evidence of continuing professional development
- Recognised project/programme management qualification
Experience
Essential
- Experience of leading operational implementation of service change across clinical services
- Experience of translating digital or technology enabled change into practical clinical and administrative workflows
- Experience of working with clinical and operational teams to redesign processes, manage adoption risks and embed new ways of working
- Experience of leading digital programmes within a complex or regulated environment.
- Experience of working with multiple teams to deliver technology enabled change
- Experience of producing governance reports for senior committees or programme boards.
Knowledge and Skills
Essential
- Strong programme management skills including planning, risk management, dependency management and reporting
- Awareness of coordinating technical readiness including IG, DPIA, data security and system integration requirements
- Understanding of NHS digital governance including IG, DPIA, Caldicott and SIRO processes
- Excellent communication skills with the ability to translate technical concepts for non technical audiences
- Analytical skills to interpret data, monitor KPIs and evaluate programme outcomes
- Training and facilitation skills to support colleague onboarding and adoption
- Proactive problem solver able to anticipate issues and identify solutions
- Understanding workflow and processes and ability to apply this in complex settings
- Experience of cross organisational programme delivery
Personal Attributes
Essential
- Highly organised with the ability to manage multiple priorities in a complex environment
- Confident and credible communicator able to engage senior clinicians and operational leaders
- Collaborative and relationship focused with a commitment to partnership working
- Patient centred mindset with a focus on safety, quality and experience
Person Specification
Qualifications and Training
Essential
- Post Graduate qualification at master's level or equivalent knowledge and skills gained through a combination of in-depth experience postgraduate or post registration study, research and/or courses
- Evidence of continuing professional development
- Recognised project/programme management qualification
Experience
Essential
- Experience of leading operational implementation of service change across clinical services
- Experience of translating digital or technology enabled change into practical clinical and administrative workflows
- Experience of working with clinical and operational teams to redesign processes, manage adoption risks and embed new ways of working
- Experience of leading digital programmes within a complex or regulated environment.
- Experience of working with multiple teams to deliver technology enabled change
- Experience of producing governance reports for senior committees or programme boards.
Knowledge and Skills
Essential
- Strong programme management skills including planning, risk management, dependency management and reporting
- Awareness of coordinating technical readiness including IG, DPIA, data security and system integration requirements
- Understanding of NHS digital governance including IG, DPIA, Caldicott and SIRO processes
- Excellent communication skills with the ability to translate technical concepts for non technical audiences
- Analytical skills to interpret data, monitor KPIs and evaluate programme outcomes
- Training and facilitation skills to support colleague onboarding and adoption
- Proactive problem solver able to anticipate issues and identify solutions
- Understanding workflow and processes and ability to apply this in complex settings
- Experience of cross organisational programme delivery
Personal Attributes
Essential
- Highly organised with the ability to manage multiple priorities in a complex environment
- Confident and credible communicator able to engage senior clinicians and operational leaders
- Collaborative and relationship focused with a commitment to partnership working
- Patient centred mindset with a focus on safety, quality and experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Children’s NHS Foundation Trust
Address
Acute Site
Western Bank
Sheffield
S10 2TH
United Kingdom
Employer's website
https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sheffield Children’s NHS Foundation Trust
Address
Acute Site
Western Bank
Sheffield
S10 2TH
United Kingdom
Employer's website
https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
LARC Specialist Nurse
Kent Community Health NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2400234
Job summary
We are looking for an enthusiastic and adaptable LARC Specialist Nurse to join our Outstanding Sexual Health Service.
Our team delivers high-quality evidence-based care to people to support their sexual health needs. You'll be part of an enthusiastic and passionate team dedicated to keeping people in Kent and Medway safe and well, now and in later life, by providing contraception, treatment for sexually-transmitted infections, and advice and support to maintain healthy relationships.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
You will need to use innovative thinking to create new possibilities and ideas around increasing the uptakeof LARC within Medway with the support of the LARC administrative secretary. The work will require bothindependent and team work, and you will be expected to keep records and data in order to provide reports and evidence that supports your activity within the LARC programme.
In addition to clinical responsibilities, you will be expected to undertake non-clinical duties including providesupport and training to a variety of professionals, individual and small and large group presentation work.This will necessitate the need to remain constantly professionally updated. You will also need to be veryflexible in order to facilitate working alongside other professionals, at times and places that are accessibleto them, including some evening and weekend working.
About us
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters.As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Explore KCHFTcareer pathways
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
846-8097681-EP-2
Job locations
Clover Street Clinic
Chatham
ME4 4DT
United Kingdom
Job description
Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description Job responsibilities As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
Essential
- Registered health care professional with the Nursing and Midwifery Council
Desirable
- Faculty Registered Trainer FRT (CoSRH)
Experience
Essential
- Evidence (LOC) insertion and removal of subdermal implants and intrauterine methods
- Minimum of 3 years' experience within your area of practice/public health environment
- Experience managing complex caseloads and supporting/ mentoring others
Qualification/Skills
Essential
- Non Medical Prescriber (NMP)
- Mentoring qualification
Person Specification Qualifications Essential Registered health care professional with the Nursing and Midwifery Council Desirable Faculty Registered Trainer FRT (CoSRH) Experience Essential Evidence (LOC) insertion and removal of subdermal implants and intrauterine methods Minimum of 3 years' experience within your area of practice/public health environment Experience managing complex caseloads and supporting/ mentoring others Qualification/Skills Essential Non Medical Prescriber (NMP) Mentoring qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Clover Street Clinic
Chatham
ME4 4DT
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Clover Street Clinic
Chatham
ME4 4DT
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Facilities Operative
Kent Community Health NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2400233
Job summary
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs.
The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.
We are looking for an enthusiastic and adaptable Business Facilities Operative to join our professional team.
We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom
Main duties of the job
Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.
We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to support to our hard-working frontline NHS teams.
We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.
The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.
About us
Kent Community Health NHS Foundation Trust is currently undertaking a significant programme of transformation to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. As part of this work, there will be a period of consultation which may result in changes affecting some services, teams and roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Explore KCHFTcareer pathways
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
846-8280484-UJ
Job locations
Unit G
Maidstone
ME16 9NT
United Kingdom
Job description
Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community differencehere.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description Job responsibilities As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
Essential
- Good standard of general education including literacy and numeracy
Desirable
- Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C or equivalent in English and Maths)
Knowledge
Essential
- Understanding of good hygiene; Basic knowledge of IT skills Understanding of written and verbal English language
Desirable
- Knowledge of NHS Cleaning Standards 2025 Knowledge of COSHH and Health and Safety practices
Experience
Essential
- Recent cleaning experience; Experience of working as part of a team
Desirable
- Experience of cleaning in a health and Social Care setting
Skills
Essential
- Good interpersonal and communication skills; Attention to detail and presentation; Can work as part of a team and on their own initiative; Able to carry out manual tasks
Personal Attibutes
Essential
- Positive attitude; Kind and compassionate; Friendly and approachable manner; Professional in approach; Calm and able to work under pressure; Flexible and adaptable with ability to use own initiative; Integrity and willingness to be accountable; Discretion and confidentiality at all times; Able to manage own time effectively
Person Specification Qualifications Essential Good standard of general education including literacy and numeracy Desirable Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C or equivalent in English and Maths) Knowledge Essential Understanding of good hygiene; Basic knowledge of IT skills Understanding of written and verbal English language Desirable Knowledge of NHS Cleaning Standards 2025 Knowledge of COSHH and Health and Safety practices Experience Essential Recent cleaning experience; Experience of working as part of a team Desirable Experience of cleaning in a health and Social Care setting Skills Essential Good interpersonal and communication skills; Attention to detail and presentation; Can work as part of a team and on their own initiative; Able to carry out manual tasks Personal Attibutes Essential Positive attitude; Kind and compassionate; Friendly and approachable manner; Professional in approach; Calm and able to work under pressure; Flexible and adaptable with ability to use own initiative; Integrity and willingness to be accountable; Discretion and confidentiality at all times; Able to manage own time effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Unit G
Maidstone
ME16 9NT
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Unit G
Maidstone
ME16 9NT
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 4 day(s) ago
Reference: 2400232
Job summary
An exciting and challenging opportunity has arisen for an experienced physiotherapist to join our multidisciplinary specialist community respiratory care team. The office is currently based in Walton Community hospital, Walton on Thames
This team covers the North West Surrey area to support the management of patients with chronic respiratory disease.
You will need experience of managing patients with respiratory disease ideally with an understanding of pulmonary rehabilitation, oxygen and non-invasive ventilation.
The successful candidate must have good communication and organizational skills with a flexible approach to meet the ever-changing needs of the service.
Experience of working autonomously and within a multidisciplinary team is essential.
Physiotherapists are an integral part of the team who provide assessments, treatment and self-management education in community clinics, home visits, provision of Pulmonary Rehabilitation and Ambulatory Oxygen clinics
The physiotherapists in the team also support as needed with admission avoidance, post discharge support and Non invasive ventilation services
The team strives to ensure evidence based practice and audits their service regularly.
We are offering an opportunity to build upon your specialist knowledge and develop skills in the area of respiratory care.
Please note that Visa sponsorship is not available for this position. Candidates must possess valid UK right-to-work documentation.
Main duties of the job
Interviews will be held between 2nd November2026.
The Respiratory Care Team is a small multidisciplinary team based at Walton Community Hospital. As the Band 6 Physiotherapist, your main duties will be to assess, treat and support patients with respiratory conditions such as COPD, Asthma, Bronchiectasis and Pulmonary Fibrosis in a variety of settings. This includes outpatient clinics, home visits, ambulatory oxygen reviews, NIV service, admission avoidance and post discharge support via telephone and running Pulmonary Rehabilitation exercise and education sessions.
You will undertake comprehensive respiratory assessments, including spirometry and interpretation of results, develop personalised treatment plans, and provide expert advice to patients, carers and healthcare professionals. A key aspect of the role is empowering patients to self-manage their condition through education, health promotion and behaviour change support.
Strong communication skills are essential, as you will be required to explain complex and sensitive information to patients and families, helping them make informed decisions about their care and rehabilitation. You will maintain accurate clinical documentation, always uphold patient dignity and confidentiality, and contribute to the continuous improvement of services by applying current national respiratory guidelines and best practice.
About us
CSH Surrey are part of the NHS and are Surrey's longest established NHS community services provider, so our employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.
Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes.
We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today!
We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£41,957 to £50,387 a year inclusive of 5% high cost supplements (HCAS)
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
B9074-26-0063
Job locations
Walton Community Hospital
Rodney Road
Walton on Thames
KT12 3LD
United Kingdom
Job description
Job responsibilities
Purpose:
1. To undertake comprehensive physiotherapeutic assessments and to plan and execute treatment of patients with chronic respiratory problems in outpatient, clinic and community settings. These patients may have complex needs, both physical and emotional, including co-morbidities and may be at any stage of the disease process, including end stage.
2.The Band 6 Respiratory Physiotherapist supports the Pulmonary Rehabilitation Lead within the locality area to plan, co-ordinate, deliver and evaluate a high quality, evidence based Pulmonary Rehabilitation and respiratory physiotherapy service for respiratory patients in North West Surrey.
3. To have responsibility for providing pulmonary rehabilitation sessions, both face to face and virtually for patients with respiratory conditions across NW Surrey.
4. To contribute to the overall planning, strategic development, and evaluation of the Pulmonary Rehabilitation Service in conjunction with other clinical staff.
5. To take an active role in the supervision and teaching of physiotherapists, nurses and other members of the multidisciplinary team regarding respiratory problems across the organisation.
6. To be responsible as an autonomous practitioner to undertake a significant specialist clinical workload.
7. To be an active member of the respiratory care team, including participation in supporting unplanned admission avoidance where appropriate, providing post discharge support, community clinics, home visits and Ambulatory Oxygen clinics.
8.To contribute, once able, to the provision of an effective high quality Home Non-invasive Ventilation service
9.To participate actively in evaluating the quality and effectiveness of care delivered and make recommendations for changes.
10.To undertake evidence based projects, including recommendations for change in practice and to lead where appropriate in departmental evaluation/research.
Primary duties and areas of responsibility:
- To deliver autonomous evidence-based patient care, achievable through direct patient contact
- To communicate effectively with all disciplines involved in a patients care both those within the organisation and those outside to ensure effective multidisciplinary working
- To be able to communicate complex and sensitive information to patients, carers and other staff including imparting unwelcome news relating to their rehabilitation potential
- To use persuasive and influencing skills to encourage patients to self-manage their conditions
- To be able to carry out spirometry and interpret spirometry results
- To work in conjunction with the multidisciplinary team across both primary and secondary care
- To be responsible for assessing patients respiratory needs referring them to other health care professionals as appropriate
- Provide autonomous advice and treatment recommendations with regards to patients specific respiratory and education needs in order to improve health outcomes.
- Promote health through empowering patients, offering appropriate health education, information and advice.
To keep accurate, electronic and written documentation, care plans and reports
- To support the management of COPD exacerbations and other chronic respiratory conditions and support the discharge process from secondary care.
- To involve, support and educate patients and, as appropriate, their family and/or carers
- To treat all patients as individuals, respecting their privacy and dignity at all times
- To promote health and wellbeing to the patient and their family/carers
- To have an awareness of current national standards and guidelines relevant to Respiratory Disease and improve practice and health outcomes where appropriate.
Clinical Leadership:
- To maintain, develop and monitor standards of evidence based care
- To maintain own professional standards and clinical integrity in line with Professional Body guidelines
- Promote effective communication and relationships within the team
- Partakes in clinical supervision for own development and maintains a record of own personal development
- Actively participates in clinical team meetings
- Undergo all mandatory training in line with role requirements
Research and development:
- Contribute to team audit as required
- Works with colleagues in the team on the development of current and new services
Other:
- To develop and maintain effective communication and liaison systems across the whole local health economy
- To maintain data entry requirements and other records
- To maintain clear and comprehensive patient records as per policies
- To be aware of and act upon when necessary, procedures that are in place to protect vulnerable individuals
- To be aware of and work within all local policies and guidelines
- To undertake any other such duties which may be required from time to time as are consistent with the post
- Co-owners are employed to work within CSH localities and may be reasonably requested to move base temporarily or on a more permanent basis to meet service needs
Job description
Job responsibilities
Purpose:
1. To undertake comprehensive physiotherapeutic assessments and to plan and execute treatment of patients with chronic respiratory problems in outpatient, clinic and community settings. These patients may have complex needs, both physical and emotional, including co-morbidities and may be at any stage of the disease process, including end stage.
2.The Band 6 Respiratory Physiotherapist supports the Pulmonary Rehabilitation Lead within the locality area to plan, co-ordinate, deliver and evaluate a high quality, evidence based Pulmonary Rehabilitation and respiratory physiotherapy service for respiratory patients in North West Surrey.
3. To have responsibility for providing pulmonary rehabilitation sessions, both face to face and virtually for patients with respiratory conditions across NW Surrey.
4. To contribute to the overall planning, strategic development, and evaluation of the Pulmonary Rehabilitation Service in conjunction with other clinical staff.
5. To take an active role in the supervision and teaching of physiotherapists, nurses and other members of the multidisciplinary team regarding respiratory problems across the organisation.
6. To be responsible as an autonomous practitioner to undertake a significant specialist clinical workload.
7. To be an active member of the respiratory care team, including participation in supporting unplanned admission avoidance where appropriate, providing post discharge support, community clinics, home visits and Ambulatory Oxygen clinics.
8.To contribute, once able, to the provision of an effective high quality Home Non-invasive Ventilation service
9.To participate actively in evaluating the quality and effectiveness of care delivered and make recommendations for changes.
10.To undertake evidence based projects, including recommendations for change in practice and to lead where appropriate in departmental evaluation/research.
Primary duties and areas of responsibility:
- To deliver autonomous evidence-based patient care, achievable through direct patient contact
- To communicate effectively with all disciplines involved in a patients care both those within the organisation and those outside to ensure effective multidisciplinary working
- To be able to communicate complex and sensitive information to patients, carers and other staff including imparting unwelcome news relating to their rehabilitation potential
- To use persuasive and influencing skills to encourage patients to self-manage their conditions
- To be able to carry out spirometry and interpret spirometry results
- To work in conjunction with the multidisciplinary team across both primary and secondary care
- To be responsible for assessing patients respiratory needs referring them to other health care professionals as appropriate
- Provide autonomous advice and treatment recommendations with regards to patients specific respiratory and education needs in order to improve health outcomes.
- Promote health through empowering patients, offering appropriate health education, information and advice.
To keep accurate, electronic and written documentation, care plans and reports
- To support the management of COPD exacerbations and other chronic respiratory conditions and support the discharge process from secondary care.
- To involve, support and educate patients and, as appropriate, their family and/or carers
- To treat all patients as individuals, respecting their privacy and dignity at all times
- To promote health and wellbeing to the patient and their family/carers
- To have an awareness of current national standards and guidelines relevant to Respiratory Disease and improve practice and health outcomes where appropriate.
Clinical Leadership:
- To maintain, develop and monitor standards of evidence based care
- To maintain own professional standards and clinical integrity in line with Professional Body guidelines
- Promote effective communication and relationships within the team
- Partakes in clinical supervision for own development and maintains a record of own personal development
- Actively participates in clinical team meetings
- Undergo all mandatory training in line with role requirements
Research and development:
- Contribute to team audit as required
- Works with colleagues in the team on the development of current and new services
Other:
- To develop and maintain effective communication and liaison systems across the whole local health economy
- To maintain data entry requirements and other records
- To maintain clear and comprehensive patient records as per policies
- To be aware of and act upon when necessary, procedures that are in place to protect vulnerable individuals
- To be aware of and work within all local policies and guidelines
- To undertake any other such duties which may be required from time to time as are consistent with the post
- Co-owners are employed to work within CSH localities and may be reasonably requested to move base temporarily or on a more permanent basis to meet service needs
Person Specification
Skills and Knowledge
Essential
- Ability to assess, deliver and evaluate high quality care
- Effective communicator
- Teaching skills
- Leadership skills
- IT and data entry skills
- Ability to work both autonomously and as part of a team
- Ability to prioritise and organize own work effectively
- Ability to develop new skills that are appropriate to the role
- Ability to work under pressure
Desirable
- Presentation skills
- Experience of clinical supervision and appraisal
Qualifications
Essential
- Diploma/degree leading to inclusion on the Health Professional Council Physiotherapy Register
- Evidence of continued professional development, with courses relevant to respiratory care
Experience
Essential
- Minimum of 2 years relevant post-registration experience
- Experience of working in respiratory ward or team
- Understanding of the issues currently affecting the NHS
- Understanding of risk management
- Knowledge of the clinical governance agenda
- Research and clinical audit experience
- Teaching experience
- Experience and evidence of ability to work within a multidisciplinary team
Desirable
- Specialist respiratory knowledge
- Experience of working in the community
Other
Essential
- Flexible
- Reliable
- Adapt positively to change
- Car driver with a valid license to drive in the UK with access to transport to be used for business purposes
Person Specification
Skills and Knowledge
Essential
- Ability to assess, deliver and evaluate high quality care
- Effective communicator
- Teaching skills
- Leadership skills
- IT and data entry skills
- Ability to work both autonomously and as part of a team
- Ability to prioritise and organize own work effectively
- Ability to develop new skills that are appropriate to the role
- Ability to work under pressure
Desirable
- Presentation skills
- Experience of clinical supervision and appraisal
Qualifications
Essential
- Diploma/degree leading to inclusion on the Health Professional Council Physiotherapy Register
- Evidence of continued professional development, with courses relevant to respiratory care
Experience
Essential
- Minimum of 2 years relevant post-registration experience
- Experience of working in respiratory ward or team
- Understanding of the issues currently affecting the NHS
- Understanding of risk management
- Knowledge of the clinical governance agenda
- Research and clinical audit experience
- Teaching experience
- Experience and evidence of ability to work within a multidisciplinary team
Desirable
- Specialist respiratory knowledge
- Experience of working in the community
Other
Essential
- Flexible
- Reliable
- Adapt positively to change
- Car driver with a valid license to drive in the UK with access to transport to be used for business purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
CSH Surrey
Address
Walton Community Hospital
Rodney Road
Walton on Thames
KT12 3LD
United Kingdom
Employer's website
https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)
Employer details
Employer name
CSH Surrey
Address
Walton Community Hospital
Rodney Road
Walton on Thames
KT12 3LD
United Kingdom
Employer's website
https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Therapy Assistant
Kent Community Health NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2400231
Job summary
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs.
The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.
We are looking for an enthusiastic and adaptable Therapy Assistant's to join our professional team.
We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom
Main duties of the job
Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.
We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to support to our hard-working frontline NHS teams.
We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.
The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.
Additional Working Pattern: 26.00
About us
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Explore KCHFTcareer pathways
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
846-8290311-UJ
Job locations
Trinity House
Ashford
TN25 4AZ
United Kingdom
Job description
Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community differencehere.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description Job responsibilities As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
Essential
- Relevant level 3 qualification (NVQ / QCF Diploma or certificate of care / Advanced apprenticeship) or equivalent. Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C or equivalent in English and Maths).
Skills & abilities
Essential
- Sound communication and interpersonal skills (verbal and written). Ability to organise own work. Ability to cope with change. Ability to use own initiative. Moderate IT skills.
Personal attributes
Essential
- Empathetic. Supportive. Ability to work under pressure Flexible and adaptable
Ability to manage
Essential
- Ability to prioritise care delivery in a professional manner, taking into account Trust policies and procedures. Ability to manage own time effectively.
Person Specification Qualifications Essential Relevant level 3 qualification (NVQ / QCF Diploma or certificate of care / Advanced apprenticeship) or equivalent. Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C or equivalent in English and Maths). Skills & abilities Essential Sound communication and interpersonal skills (verbal and written). Ability to organise own work. Ability to cope with change. Ability to use own initiative. Moderate IT skills. Personal attributes Essential Empathetic. Supportive. Ability to work under pressure Flexible and adaptable Ability to manage Essential Ability to prioritise care delivery in a professional manner, taking into account Trust policies and procedures. Ability to manage own time effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Trinity House
Ashford
TN25 4AZ
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Trinity House
Ashford
TN25 4AZ
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2400230
Job summary
Help us make sure every person we care for receives safe, effective and compassionate care, every single time. Every year, our clinical teams support hundreds of patients and families across Milton Keynes, none of it would be safe or effective without excellent clinical governance behind it. We're looking for an experienced clinical governance and quality leader to take ownership of clinical governance and quality assurance: someone who can build a culture where learning and improvement come naturally, where regulatory compliance is a source of confidence rather than anxiety, and where every member of our clinical team feels supported to deliver their best work.
Main duties of the job
As Head of Clinical Quality and Governance, you'll lead the systems and culture that keep our care safe, effective and continually improving. You'll take ownership of clinical audit, risk management and incident learning, working closely with our Director of Clinical Services, and clinical leads across the organisation. You'll lead our readiness for Care Quality Commission inspection, produce our annual Quality Account, and act as Controlled Drugs Accountable Officer. You'll also line manage our Practice Development Lead and Data Analyst, shaping the training and evidence base that underpins excellent palliative and end of life care across Willen Hospice. This is a role for someone who wants their expertise to be felt in every ward round, home visit and difficult conversation we have with a family not just in a policy folder. What you'll bring Substantial experience in a senior clinical governance, quality or risk management role within a health or social care setting. A confident, working knowledge of the Care Quality Commission's fundamental standards, and experience of preparing for and hosting regulatory inspection. A track record of leading clinical audit and quality improvement programmes that lead to real, visible change. Experience of investigating incidents and complaints, ideally including root cause analysis and the Patient Safety Incident Response Framework (PSIRF). The confidence to present clearly, and the warmth to support a nurse having a difficult day. A genuine commitment to the values and mission of hospice care.
About us
Set in the tranquil grounds of Willen Lake, Willen Hospice isthe leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too.We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and aspecialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development teamand our growing portfolio of high street and online shops, to ensure our care stays free of charge. Why Join Us? A Role with Purpose Be part of a team delivering outstanding palliative care. Supportive & Caring Environment Work with passionate colleagues. Great Benefits Package Including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. Perks & Extras Free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme. This is more than a jobits a chance to make a real difference in the lives of patients and families during some of their most vulnerable moments. Youll be part of a compassionate, diverse, and committed team that puts quality care and dignity at the heart of everything we do. Apply today and become part of something meaningful. This appointment is subject to an enhanced Disclosure and Barring Service check.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
£55,000 to £55,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VP053BEFDA
Job locations
Milton Keynes
MK15 9AB
United Kingdom
Job description
Job responsibilities
Help us make sure every person we care for receives safe, effective and compassionate care, every single time.
Every year, our clinical teams support hundreds of patients and families across Milton Keynes, none of it would be safe or effective without excellent clinical governance behind it.
We're looking for an experienced clinical governance and quality leader to take ownership of clinical governance and quality assurance: someone who can build a culture where learning and improvement come naturally, where regulatory compliance is a source of confidence rather than anxiety, and where every member of our clinical team feels supported to deliver their best work.
About the role
As Head of Clinical Quality and Governance, you'll lead the systems and culture that keep our care safe, effective and continually improving. You'll take ownership of clinical audit, risk management and incident learning, working closely with our Director of Clinical Services, and clinical leads across the organisation.
You'll lead our readiness for Care Quality Commission inspection, produce our annual Quality Account, and act as Controlled Drugs Accountable Officer.
You'll also line manage our Practice Development Lead and Data Analyst, shaping the training and evidence base that underpins excellent palliative and end of life care across Willen Hospice.
This is a role for someone who wants their expertise to be felt in every ward round, home visit and difficult conversation we have with a family not just in a policy folder.
What you'll bring
- Substantial experience in a senior clinical governance, quality or risk management role within a health or social care setting.
- A confident, working knowledge of the Care Quality Commission's fundamental standards, and experience of preparing for and hosting regulatory inspection.
- A track record of leading clinical audit and quality improvement programmes that lead to real, visible change.
- Experience of investigating incidents and complaints, ideally including root cause analysis and the Patient Safety Incident Response Framework (PSIRF).
- The confidence to present clearly, and the warmth to support a nurse having a difficult day.
- A genuine commitment to the values and mission of hospice care.
Job description
Job responsibilities
Help us make sure every person we care for receives safe, effective and compassionate care, every single time.
Every year, our clinical teams support hundreds of patients and families across Milton Keynes, none of it would be safe or effective without excellent clinical governance behind it.
We're looking for an experienced clinical governance and quality leader to take ownership of clinical governance and quality assurance: someone who can build a culture where learning and improvement come naturally, where regulatory compliance is a source of confidence rather than anxiety, and where every member of our clinical team feels supported to deliver their best work.
About the role
As Head of Clinical Quality and Governance, you'll lead the systems and culture that keep our care safe, effective and continually improving. You'll take ownership of clinical audit, risk management and incident learning, working closely with our Director of Clinical Services, and clinical leads across the organisation.
You'll lead our readiness for Care Quality Commission inspection, produce our annual Quality Account, and act as Controlled Drugs Accountable Officer.
You'll also line manage our Practice Development Lead and Data Analyst, shaping the training and evidence base that underpins excellent palliative and end of life care across Willen Hospice.
This is a role for someone who wants their expertise to be felt in every ward round, home visit and difficult conversation we have with a family not just in a policy folder.
What you'll bring
- Substantial experience in a senior clinical governance, quality or risk management role within a health or social care setting.
- A confident, working knowledge of the Care Quality Commission's fundamental standards, and experience of preparing for and hosting regulatory inspection.
- A track record of leading clinical audit and quality improvement programmes that lead to real, visible change.
- Experience of investigating incidents and complaints, ideally including root cause analysis and the Patient Safety Incident Response Framework (PSIRF).
- The confidence to present clearly, and the warmth to support a nurse having a difficult day.
- A genuine commitment to the values and mission of hospice care.
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Willen Hospice
Address
Milton Keynes
MK15 9AB
United Kingdom
Employer's website
Employer details
Employer name
Willen Hospice
Address
Milton Keynes
MK15 9AB
United Kingdom
Employer's website
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Lead for Strategic Research Initiatives
The Clatterbridge Cancer Centre NHSFT View all jobs
Posted 4 day(s) ago
Reference: 2400229
Job summary
Right to work: We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Skilled Worker sponsorship will be assigned in line with Trust procedure. Visit https://www.gov.uk/skilled-worker-visa
The Lead for Strategic Research Initiatives will provide senior clinical leadership to support delivery of strategic research priorities at The Clatterbridge Cancer Centre.
Initially, the post holder will provide leadership for the Trust's Organisation of European Cancer Institutes (OECI) Accreditation Programme and support the development and delivery of an agreed Cancer North Biomedical Research Centre (BRC) theme or programme. The role will strengthen collaboration with academic and healthcare partners, support research capacity building and contribute to the delivery of the Trust's Research Strategy 2026-2031.
Main duties of the job
- Support delivery of strategic research priorities across the Trust.
- Provide research leadership for agreed strategic initiatives that enhance the Trust's research profile and impact.
- Represent the Trust at relevant local, regional and national meetings as appropriate.
- Work closely with the Director of Clinical Research, Director of Research, clinical leaders and academic partners to advance the Trust's research ambitions.
- Act as clinical lead for the Trust's OECI Accreditation Programme.
- Support the development of evidence, documentation and action plans required for accreditation.
- Engage clinical, academic and operational colleagues in accreditation activities.
- Contribute to implementation of recommendations arising from the accreditation process.
- Support development and delivery of an agreed Cancer North BRC theme or programme.
- Foster collaboration between the partner Trusts and Universities and other NHS and academic partners.
- Contribute to the development of funding applications and research opportunities aligned to the programme.
- Support the development of research capacity and clinical research activity within the Trust.
- Identify opportunities to strengthen research infrastructure, collaborations and funding.
- Support the development of high-quality research programmes with potential to improve patient outcomes and service delivery.
- Provide mentorship and advice to emerging clinical researchers where appropriate
About us
The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK's leading cancer centres providing highly specialist cancer care to a population of 2.4m people across Cheshire and Merseyside, and the surrounding areas, including North Wales and the Isle of Man.
Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.
Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.
We are -
- Kind
- Empowered
- Responsible
- Inclusive
Details
Date posted
07 October 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum pro rata
Contract
Fixed term
Duration
3 years
Working pattern
Part-time
Reference number
158-26-243-RES
Job locations
The Clatterbridge Cancer Centre - The Spine Building
2 Paddington Village
Liverpool
L7 3FA
United Kingdom
Job description
Job responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.
Job description
Job responsibilities
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.
Person Specification
Qualifications
Essential
- First clinical degree
- Higher research degree
- Postgraduate clinical qualifications in relevant field
- Evidence of strong continuing professional development
Experience
Essential
- Experience of management
- Experience of exercising effective results orientated leadership
- Clinical /academic research leadership
Desirable
- Understanding of wider health economy
- Experience in project management techniques
- Experience of partnership working
Knowledge
Essential
- Management of clinical research trials
- Risk management of clinical research
- Good clinical practice and the regulatory requirements for clinical research
- Willingness to engage with and learn about performance management issues
Desirable
- Knowledge of performance management issues/ waiting time targets
- An understanding of strategic issues facing cancer services
- An understanding of / willingness to learn about the operation of Foundation Trusts
- Research funding mechnaisms
Person Specification
Qualifications
Essential
- First clinical degree
- Higher research degree
- Postgraduate clinical qualifications in relevant field
- Evidence of strong continuing professional development
Experience
Essential
- Experience of management
- Experience of exercising effective results orientated leadership
- Clinical /academic research leadership
Desirable
- Understanding of wider health economy
- Experience in project management techniques
- Experience of partnership working
Knowledge
Essential
- Management of clinical research trials
- Risk management of clinical research
- Good clinical practice and the regulatory requirements for clinical research
- Willingness to engage with and learn about performance management issues
Desirable
- Knowledge of performance management issues/ waiting time targets
- An understanding of strategic issues facing cancer services
- An understanding of / willingness to learn about the operation of Foundation Trusts
- Research funding mechnaisms
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Clatterbridge Cancer Centre NHSFT
Address
The Clatterbridge Cancer Centre - The Spine Building
2 Paddington Village
Liverpool
L7 3FA
United Kingdom
Employer's website
Employer details
Employer name
The Clatterbridge Cancer Centre NHSFT
Address
The Clatterbridge Cancer Centre - The Spine Building
2 Paddington Village
Liverpool
L7 3FA
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Operational Hub Administrator
East of England Community Health and Care NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2400228
Job summary
We are excited to be entering a new chapter as Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust have come together to form East of England Community Health and Care NHS Trust, one of the largest community health providers in England, serving communities across Bedfordshire, Cambridgeshire, Luton, Milton Keynes, Norfolk, Peterborough and Suffolk.
Our Single Point of Contact (SPoC) Operational Hub plays a vital role in supporting patients, carers and healthcare professionals by coordinating access to community nursing and therapy services across Norfolk. As a Band 3 Operational Hub Administrator, you will be one of the first people patients and professionals speak to when accessing community services.
Working within a busy and supportive team, you will answer calls, process referrals, maintain accurate records and help ensure information reaches the right clinical teams safely and efficiently. This role is ideal for someone with excellent customer service skills, compassion, attention to detail and the ability to remain calm when dealing with sensitive or urgent situations.
This vacancy is being offered on a 6 month fixed term basis, with both full-time (37.5 hours per week) and part-time opportunities available. The service operates Monday to Sunday, 07:30-18:30, 365 days a year, including Bank Holidays. Weekend and Bank Holiday working forms part of the rota, with appropriate NHS enhancements paid.
Main duties of the job
Handle incoming telephone calls, emails and other communications from patients, carers and health and social care professionals; receive and process referrals into the service; identify anything urgent and ensure it is escalated appropriately; maintain accurate records on the relevant systems; liaise with community nurses, therapists and other colleagues to support safe triage and timely onward action; and signpost callers to other services when appropriate.
You will play an important part in the day-to-day coordination of community services, helping to make sure people are directed to the right team at the right time. The role requires excellent communication, sound judgement, strong administration skills and a genuine commitment to providing a helpful, professional and compassionate experience for every caller.
About us
East of England Community Health and Care NHS Trust delivers healthcare in people's homes, community hospitals and local settings across the East of England. We believe people are best cared for close to home and are guided by our values of Integrity, Compassion, Inclusion and Ambition.
Our Single Point of Contact (SPoC) service supports access to community nursing and therapy services, working with patients, carers, healthcare professionals and community teams to help ensure people receive the right support.
SPoC is currently involved in a wider programme exploring future community service models, including opportunities for closer place-based working. No decisions have been made regarding changes to the service or this role. Any future proposals affecting staff or services would be managed through the Trust's established consultation and organisational change processes.
As a modern and inclusive employer, we invest in staff wellbeing, learning and development, offering access to coaching, mentoring, leadership programmes and wellbeing support. In return, we provide a supportive team environment, a minimum of 27 days' annual leave plus bank holidays, rising to 33 days with service, NHS Pension Scheme membership, NHS discounts, and a wide range of learning and development opportunities. Flexible working requests are welcomed and considered in line with service needs.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
839-8304952-BM-A
Job locations
North Walsham Hospital
North Walsham
NR28 9AP
United Kingdom
Job description
Job responsibilities
- To act as one of the first points of contact for the service, managing a busy and varied workload of telephone and electronic enquiries from patients and health and social care professionals, providing a professional, calm and compassionate response at all times, and ensuring accurate messages are actioned or passed to the appropriate person promptly.
- To provide clear, helpful and non-clinical information within the scope of the role, adapting communication to individual needs and using tact, empathy and judgement when supporting callers who may be anxious, upset, distressed or unsure about the service or next steps.
- To receive, register and process referrals into the service, including urgent referrals, ensuring they are recorded accurately on the relevant systems and escalated to the appropriate clinical team for triage and onward action in line with local processes, protocols and service priorities.
- To support the safe coordination of community nursing and therapy access by prioritising urgent work, monitoring service queues and waiting lists where appropriate, identifying delays or potential problems early, and escalating concerns so that people can access the right care at the right time.
- To maintain accurate, up-to-date and confidential patient and service records across the relevant telephony, referral and patient record systems, ensuring information is entered within required timescales and in accordance with trust procedures, information governance and data protection requirements.
- To work collaboratively with clinical and administrative colleagues to support service continuity, contribute to service improvement, and help maintain a responsive single point of contact service across its operating hours, including weekends and bank holidays where required by the rota.
- See job description for the full range of duties, responsibilities and person specification requirements.
Job description Job responsibilities To act as one of the first points of contact for the service, managing a busy and varied workload of telephone and electronic enquiries from patients and health and social care professionals, providing a professional, calm and compassionate response at all times, and ensuring accurate messages are actioned or passed to the appropriate person promptly. To provide clear, helpful and non-clinical information within the scope of the role, adapting communication to individual needs and using tact, empathy and judgement when supporting callers who may be anxious, upset, distressed or unsure about the service or next steps. To receive, register and process referrals into the service, including urgent referrals, ensuring they are recorded accurately on the relevant systems and escalated to the appropriate clinical team for triage and onward action in line with local processes, protocols and service priorities. To support the safe coordination of community nursing and therapy access by prioritising urgent work, monitoring service queues and waiting lists where appropriate, identifying delays or potential problems early, and escalating concerns so that people can access the right care at the right time. To maintain accurate, up-to-date and confidential patient and service records across the relevant telephony, referral and patient record systems, ensuring information is entered within required timescales and in accordance with trust procedures, information governance and data protection requirements. To work collaboratively with clinical and administrative colleagues to support service continuity, contribute to service improvement, and help maintain a responsive single point of contact service across its operating hours, including weekends and bank holidays where required by the rota. See job description for the full range of duties, responsibilities and person specification requirements.
Person Specification
Qualifications
Essential
- Numerate and literate, with Maths and English GCSE (Level 4 or above), or equivalent
- NVQ Level 3 in Business Administration, or equivalent experience
Desirable
- RSA II or equivalent Typing Qualification
Experience
Essential
- Office experience in private or health sector
- Professional contact with the General Public
- Customer Services experience
- Call - handling
Desirable
- Previous NHS Experience
Skills, Abilities and Knowledge
Essential
- IT and Microsoft office literate
- Ability to work effectively as part of a diverse multi-disciplinary team
- Problem solving skills
- Good organisational skills
- Excellent attention to detail
Desirable
- SystmOne knowledge
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Communication
Essential
- Able to communicate effectively in written and verbal English Language
Personal and People Development
Essential
- Enthusiastic and motivated
- Committed to providing the best possible service to patients
- Team Player
- Able to work on own initiative
- Tact and diplomacy
Other
Essential
- Will be required to work shifts between 07:30 - 18:30 Monday - Friday and 07:30 - 18:00 Saturday & Sunday.
- Will be required to work bank holidays
Person Specification Qualifications Essential Numerate and literate, with Maths and English GCSE (Level 4 or above), or equivalent NVQ Level 3 in Business Administration, or equivalent experience Desirable RSA II or equivalent Typing Qualification Experience Essential Office experience in private or health sector Professional contact with the General Public Customer Services experience Call - handling Desirable Previous NHS Experience Skills, Abilities and Knowledge Essential IT and Microsoft office literate Ability to work effectively as part of a diverse multi-disciplinary team Problem solving skills Good organisational skills Excellent attention to detail Desirable SystmOne knowledge Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework) Essential Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults Communication Essential Able to communicate effectively in written and verbal English Language Personal and People Development Essential Enthusiastic and motivated Committed to providing the best possible service to patients Team Player Able to work on own initiative Tact and diplomacy Other Essential Will be required to work shifts between 07:30 - 18:30 Monday - Friday and 07:30 - 18:00 Saturday & Sunday. Will be required to work bank holidays
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
North Walsham Hospital
North Walsham
NR28 9AP
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
North Walsham Hospital
North Walsham
NR28 9AP
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 4 day(s) ago
Reference: 2400227
Job summary
Ready to use your expertise to guide a team in their work to build brighter futures?
This is more than a clinical role, it`s a chance to lead, mentor and shape the future of early intervention support for children and young people.
As a Supervising Practitioner, you`ll be part of our vibrant Mental Health Support Team in Bolsover working in schools to deliver evidence-based interventions, promote whole school approaches to mental wellbeing, and ensure that EMHPs and trainees feel supported, skilled and safe in their practice.
You`ll hold a small caseload and work directly with young people with mild to moderate needs, while also offering clinical supervision, reflective spaces and day-to-day guidance to your team. You`ll be a go-to clinical lead, helping embed good practice, spot risks early and build the kind of culture where practitioners can thrive.
You`ll work hand-in-hand with schools, Team Leaders and the wider Compass team to drive quality, consistency and innovation. Whether you`re shaping group interventions, training staff or liaising with senior mental health leads, your influence will be felt far beyond your own caseload.
If you want an exciting and rewarding role where you can grow others, lead with care and create system-wide impact, this is where your next step should be.
Main duties of the job
You're passionate about improving the mental health of children and young people and enjoy supporting others to grow and succeed. You lead with integrity, build trusted relationships and remain calm when faced with challenges.
You'll bring:
- Qualified Education Mental Health Practitioner (EMHP) with post qualification experience, or a recognised core professional qualification with relevant therapeutic experience (CWP, Mental Health Nurse, etc)
- Experience of clinical supervision, mentoring or supporting colleagues
- Knowledge of evidence based interventions, CBT informed practice, safeguarding and risk management
- Excellent communication and relationship building skills, working confidently with children, young people, families, schools and partner agencies
- The ability to manage competing priorities, make sound decisions and work collaboratively
- A solution focused approach, professional integrity and commitment to continuous learning
- A full UK driving licence and access to a vehicle
Management or supervision training, postgraduate therapeutic qualifications or experience working in a skill mixed team would be welcomed, but they're not essential.
We're looking for someone who shares our values and is committed to helping children, young people and colleagues thrive.
We will be interviewing candidates on a rolling basis.About us
Compass is committed to safeguarding children, young people & vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment & rehabilitation, early interventions for vulnerable young people, school-aged health programmes & associated prevention as well as treatment & health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, & encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality & developing a truly inclusive & representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
We reserve the right to close this advert once we have successfully recruited. #LI-BE1 #CompLivesDetails
Date posted
07 October 2026
Pay scheme
Other
Salary
£39,351 to £48,108 a year
Contract
Permanent
Working pattern
Full-time
Reference number
767-2
Job locations
2nd Floor St Katherine’s House
St Mary’s Wharf
Derby
Derbyshire
DE1 3TQ
United Kingdom
Job description
Job responsibilities
Ready to use your expertise to guide a team in their work to build brighter futures?
This is more than a clinical role, it`s a chance to lead, mentor and shape the future of early intervention support for children and young people.
As a Supervising Practitioner, you`ll be part of our vibrant Mental Health Support Team in Bolsover working in schools to deliver evidence-based interventions, promote whole school approaches to mental wellbeing, and ensure that EMHPs and trainees feel supported, skilled and safe in their practice.
You`ll hold a small caseload and work directly with young people with mild to moderate needs, while also offering clinical supervision, reflective spaces and day-to-day guidance to your team. You`ll be a go-to clinical lead, helping embed good practice, spot risks early and build the kind of culture where practitioners can thrive.
You`ll work hand-in-hand with schools, Team Leaders and the wider Compass team to drive quality, consistency and innovation. Whether you`re shaping group interventions, training staff or liaising with senior mental health leads, your influence will be felt far beyond your own caseload.
If you want an exciting and rewarding role where you can grow others, lead with care and create system-wide impact, this is where your next step should be.
Job description
Job responsibilities
Ready to use your expertise to guide a team in their work to build brighter futures?
This is more than a clinical role, it`s a chance to lead, mentor and shape the future of early intervention support for children and young people.
As a Supervising Practitioner, you`ll be part of our vibrant Mental Health Support Team in Bolsover working in schools to deliver evidence-based interventions, promote whole school approaches to mental wellbeing, and ensure that EMHPs and trainees feel supported, skilled and safe in their practice.
You`ll hold a small caseload and work directly with young people with mild to moderate needs, while also offering clinical supervision, reflective spaces and day-to-day guidance to your team. You`ll be a go-to clinical lead, helping embed good practice, spot risks early and build the kind of culture where practitioners can thrive.
You`ll work hand-in-hand with schools, Team Leaders and the wider Compass team to drive quality, consistency and innovation. Whether you`re shaping group interventions, training staff or liaising with senior mental health leads, your influence will be felt far beyond your own caseload.
If you want an exciting and rewarding role where you can grow others, lead with care and create system-wide impact, this is where your next step should be.
Person Specification
Qualifications
Essential
- Qualified Education Mental Health Practitioner (EMHP) with post qualification experience.
- Post Graduate Certificate in Supervision (EMHP Supervisor Course), or post qualification experience of working therapeutically with children and young people and willingness to undertake a Post Graduate Certificate in Supervision.
- Or a recognised core professional and/or clinical qualification (such as CWP, Mental Health Nursing, Learning Disability Nursing or Occupational Therapy) with a commitment to maintaining professional registration where applicable.
Desirable
- Evidence of continued professional development.
- Management or supervision training.
- Therapeutic postgraduate qualification or equivalent experience, ideally in low intensity CBT.
- Post Graduate qualification in a relevant discipline.
- Mentorship qualification.
Experience
Essential
- Two years' post qualification experience of working therapeutically with children and young people.
- Experience of line management and/or delivering clinical supervision.
- Experience of organising team duties.
- Experience of engaging effectively with children, young people and families.
Desirable
- Experience of leadership within Children and Young People clinical services.
- Experience of providing mentorship.
- Experience of inducting staff.
- Experience of working within a skill mixed team.
Additional Criteria
Essential
- Knowledge of risk assessment, risk management and safeguarding.
- Knowledge of CBT informed supervision, ideally within education settings.
- Knowledge of community and educational environments.
- Knowledge of evidence based interventions for children and young people.
- Knowledge of supervision frameworks and professional practice standards.
- Knowledge of multi agency and multidisciplinary working.
- Knowledge of evidence, data collection and achieving performance targets.
- Knowledge of analysing and evaluating data to support service delivery.
- Leadership skills with the ability to delegate and supervise staff.
- Ability to recognise and escalate risk appropriately.
- Strong planning, workload management and organisational skills.
- Ability to work under pressure and manage changing priorities.
- Good IT skills.
- Excellent communication and relationship building skills.
- Ability to influence others through innovative practice.
- Positive, flexible, adaptable and solution focused approach.
- High level of personal integrity.
- Ability to work all year round.
- Full UK driving licence and access to a vehicle (reasonable adjustments considered where applicable).
- Ongoing commitment to maintaining professional registration.
- Ability to work as part of a team.
- Confidence in presenting information and adapting communication to different audiences.
- Resilience, self awareness, motivation and reliability.
- Commitment to Compass values and safeguarding.
Person Specification
Qualifications
Essential
- Qualified Education Mental Health Practitioner (EMHP) with post qualification experience.
- Post Graduate Certificate in Supervision (EMHP Supervisor Course), or post qualification experience of working therapeutically with children and young people and willingness to undertake a Post Graduate Certificate in Supervision.
- Or a recognised core professional and/or clinical qualification (such as CWP, Mental Health Nursing, Learning Disability Nursing or Occupational Therapy) with a commitment to maintaining professional registration where applicable.
Desirable
- Evidence of continued professional development.
- Management or supervision training.
- Therapeutic postgraduate qualification or equivalent experience, ideally in low intensity CBT.
- Post Graduate qualification in a relevant discipline.
- Mentorship qualification.
Experience
Essential
- Two years' post qualification experience of working therapeutically with children and young people.
- Experience of line management and/or delivering clinical supervision.
- Experience of organising team duties.
- Experience of engaging effectively with children, young people and families.
Desirable
- Experience of leadership within Children and Young People clinical services.
- Experience of providing mentorship.
- Experience of inducting staff.
- Experience of working within a skill mixed team.
Additional Criteria
Essential
- Knowledge of risk assessment, risk management and safeguarding.
- Knowledge of CBT informed supervision, ideally within education settings.
- Knowledge of community and educational environments.
- Knowledge of evidence based interventions for children and young people.
- Knowledge of supervision frameworks and professional practice standards.
- Knowledge of multi agency and multidisciplinary working.
- Knowledge of evidence, data collection and achieving performance targets.
- Knowledge of analysing and evaluating data to support service delivery.
- Leadership skills with the ability to delegate and supervise staff.
- Ability to recognise and escalate risk appropriately.
- Strong planning, workload management and organisational skills.
- Ability to work under pressure and manage changing priorities.
- Good IT skills.
- Excellent communication and relationship building skills.
- Ability to influence others through innovative practice.
- Positive, flexible, adaptable and solution focused approach.
- High level of personal integrity.
- Ability to work all year round.
- Full UK driving licence and access to a vehicle (reasonable adjustments considered where applicable).
- Ongoing commitment to maintaining professional registration.
- Ability to work as part of a team.
- Confidence in presenting information and adapting communication to different audiences.
- Resilience, self awareness, motivation and reliability.
- Commitment to Compass values and safeguarding.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Compass
Address
2nd Floor St Katherine’s House
St Mary’s Wharf
Derby
Derbyshire
DE1 3TQ
United Kingdom
Employer's website
Employer details
Employer name
Compass
Address
2nd Floor St Katherine’s House
St Mary’s Wharf
Derby
Derbyshire
DE1 3TQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2400226
Job summary
Shape the Future of Dermatology Nursing
We are seeking an inspirational and experienced nurse leader to join our Dermatology Service as Lead Nurse. This is an exciting opportunity to influence and develop a forward-thinking service that delivers high-quality, patient-centred dermatology care across a diverse East London population.
We welcome applications from experienced dermatology nurse leaders looking for either a full-time role or a flexible, part-time opportunity. We recognise that exceptional candidates may bring valuable expertise while seeking a different work-life balance, and we are committed to exploring flexible working arrangements for the right individual.
Main duties of the job
The role of Matron is predominantly concerned with ensuring the delivery of high standards of patient centred care ensuring the cost-effective use of resources. It combines clinical expertise, leadership and educational/research skills with managerial and professional responsibilities.
The post holder will have overall accountability for the day to day management of the nursing service across the Whipps Cross Hospital Dermatology Outpatients department. The post holder will be responsible for the smooth and safe running of the whole service including budget control, clinical governance, staff development and training in conjunction with the service manager and clinical lead. The post holder will be expected to provide professional leadership within the clinical area and provide direction and inspirational leadership to all members of the multi-disciplinary team within the area for which they are accountable for. The post holder will be involved in the development of protocols / guidelines and patient information.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£63,665 to £70,887 a year per annum inc
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
259-8350220WXH
Job locations
Whipps Cross University Hospital
London
E11 1NR
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Post registration experience in Dermatology
- Managing own patient case load alongside the supervisory consultant
- Proven effective budgetary management
- Experience of change management and service improvement
- Experience of providing front line customer service
Skills
Essential
- Ability to manage and develop a team
- Ability to use a computerised equipment management database system.
- Excellent organisational, prioritisation and time management skills - to manage own work area and work load.
- Good written and verbal communication skills including negotiation and persuasion skills.
- Good customer relations and interpersonal skills. Able to function effectively as part of a large team.
- Able to provide advice, instruction and training to small groups of staff relating to areas of own responsibility of work.
- Flexibility and ability to adapt to continuously improving systems of working.
- Ability to use MS Windows and Office (Excel, Word, Outlook etc.); to manage files and set up documents and spread sheets.
Knowledge
Essential
- Knowledge and understanding of the risks to patients and staff arising from the use of a range of equipment used in dermatology
Qualifications
Essential
- Educated to degree level RN, ENB 998, or relevant teaching Qualification
- Evidence of continued professional Development
- Leadership Course/Development Programme
- Post Basic Qualification relevant to area of practice
- Working at master's degree level or undertaking a masters course
Other
Essential
- A good level of physical fitness and dexterity sufficient to perform the duties of the post with any aids and adaptations.
- Ability to work as part of MDT and provide leadership to the team.
- Ability to communicate effectively to all levels across the department and the CAG
- The ability to communicate with patients in an empathetic manner regarding their treatment and procedures.
- Experience of equal opportunity policies and procedures.
- To identify and take action when own or others undermines equality and diversity
Person Specification
Experience
Essential
- Post registration experience in Dermatology
- Managing own patient case load alongside the supervisory consultant
- Proven effective budgetary management
- Experience of change management and service improvement
- Experience of providing front line customer service
Skills
Essential
- Ability to manage and develop a team
- Ability to use a computerised equipment management database system.
- Excellent organisational, prioritisation and time management skills - to manage own work area and work load.
- Good written and verbal communication skills including negotiation and persuasion skills.
- Good customer relations and interpersonal skills. Able to function effectively as part of a large team.
- Able to provide advice, instruction and training to small groups of staff relating to areas of own responsibility of work.
- Flexibility and ability to adapt to continuously improving systems of working.
- Ability to use MS Windows and Office (Excel, Word, Outlook etc.); to manage files and set up documents and spread sheets.
Knowledge
Essential
- Knowledge and understanding of the risks to patients and staff arising from the use of a range of equipment used in dermatology
Qualifications
Essential
- Educated to degree level RN, ENB 998, or relevant teaching Qualification
- Evidence of continued professional Development
- Leadership Course/Development Programme
- Post Basic Qualification relevant to area of practice
- Working at master's degree level or undertaking a masters course
Other
Essential
- A good level of physical fitness and dexterity sufficient to perform the duties of the post with any aids and adaptations.
- Ability to work as part of MDT and provide leadership to the team.
- Ability to communicate effectively to all levels across the department and the CAG
- The ability to communicate with patients in an empathetic manner regarding their treatment and procedures.
- Experience of equal opportunity policies and procedures.
- To identify and take action when own or others undermines equality and diversity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Barts Health NHS Trust
Address
Whipps Cross University Hospital
London
E11 1NR
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Barts Health NHS Trust
Address
Whipps Cross University Hospital
London
E11 1NR
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
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