Job summary

We are looking for an organised, proactive and customer-focused Operational Support Administrator to join the Operational Support Team at East Midlands Ambulance Service NHS Trust. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment and takes pride in delivering a high-quality support service.

The successful candidate will play a key role in supporting the administration of the Trust's fleet and operational support functions, ensuring that records, systems and documentation are maintained accurately and efficiently. Working closely with colleagues across the Trust, Finance teams, suppliers and external stakeholders, you will help ensure that operational support processes run smoothly and effectively. This role requires excellent attention to detail, strong organisational skills and the ability to manage competing priorities whilst maintaining high standards of customer service

Main duties of the job

The Operational Support Administrator will provide comprehensive administrative support to the Operational Support Team, ensuring that information is processed accurately and within required timescales. You will be responsible for maintaining fleet-related records and supporting the administration of vehicle maintenance, compliance and operational processes across the Trust.

Key responsibilities include processing purchase invoices and fleet system transactions, maintaining vehicle records, supporting fuel card administration, producing reports, managing correspondence and acting as the first point of contact for enquiries. The post holder will also assist with insurance claim administration, audit preparation, document management and the creation of accurate management information to support operational decision-making.

You will work collaboratively with a wide range of internal and external stakeholders, ensuring a professional, responsive and customer-focused service is delivered at all times.

About us

Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:

• Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff
• Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time).
• Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
• Uniform will be provided where this is a requirement of the role
• Expert training and support from our dedicated in-house education team.
• Membership of the NHS Pension Scheme.
• Occupational Health support along with an Employee Assistance Programme
• Supporting wellbeing networks
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
• Salary Sacrifice Schemes and cycle to work.
• An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people
• A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.

Job description

Job responsibilities

The Operational Support Administrator will provide effective and efficient administrative support to the Operational Support Team in line with Trust policies and procedures. Responsibilities will include maintaining accurate fleet and vehicle records, processing invoices and financial documentation, administering sales orders and job cards through fleet management systems, and ensuring all information is recorded and maintained to a high standard.

The post holder will maintain statutory vehicle records, support service level agreement administration, manage vehicle taxation records and administer the Trust's fuel card system. They will liaise with Finance colleagues, suppliers and operational teams to resolve queries promptly and ensure accurate financial processing.

The successful candidate will act as the first point of contact for the department, providing a professional service when handling telephone calls, visitors and correspondence. They will prepare meeting minutes, produce and distribute routine and ad hoc reports, and support the gathering and collation of information for audits and performance monitoring activities.

Candidates should have significant administrative experience, strong IT skills, excellent organisational abilities and the confidence to work both independently and as part of a team. The ability to prioritise workload, meet deadlines, communicate effectively and maintain a high level of accuracy is essential. Experience of working within a fleet, transport, automotive or similarly regulated environment would be advantageous

Person Specification

Qualifications

Essential

• English GCSE Grade 5-9
• Maths GCSE Grade 5-9

Desirable

• Business Administration Qualification

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Our Clinical Homecare Nursing team really love what they do! Working in Partnershipwith our NHS colleagues to provide individualised quality nursing care to patients requiring Parenteral Nutrition and other IV therapies in their home.

Are you a highly motivated and enthusiastic Nurse who is seeking a new challenge and looking to take the next step in their nursing career?

This position provides the successful candidate with the opportunity to enhance professional growth whilst developing existing skills.

Location: Working with trusts and patients in South Walesand the surrounding areas.

Working hours: Monday to Sunday, 40 hours over 5 days per week on a rolling rota. We work split shifts due to disconnecting the patients in the morning and connecting them in the evening. Therefore, our nurses work 4 hours in the morning and 4 hours in the evening with a break in the middle.

Join B.Braun in celebrating diversity! We're committed to an inclusive recruitment process, offering reasonable adjustments for all candidates. From accessible interview rooms to flexible times, we're here to support you. Email us at [email protected] for assistance. Whether you need additional accommodations or have specific requirements, simply reach out - we're here to understand your needs and provide necessary assistance throughout the recruitment process and beyond. At B.Braun, where everyone, everywhere matters.

Main duties of the job

• To administer prescribed IV therapies and associated care and support to patients who are unable to be trained to independence.
• Provide training, education and support to patients/carers with regards to the equipment and infusion devices required for infusion/administration of therapies to independence.
• Participate on the on-call rota, make autonomous decisions to resolve out of hours queries and escalate to the Senior on-call if required.
• Work with the Practice Development Nurse and Regional Lead Nurse in discharge management including pre-discharge assessment visits and home assessments and following relevant processes, to provide a seamless service.

Experience Required:

• Intensive Care / High dependency / General surgery/nursing care experience at a level equal to top of Band 5
• Current clinical experience minimum of last 2 years
• Competent in the management and delivery of PN and other IV Therapies
• Competent in the care and management of CVADs
• Blood samples from CVADs

What youll need to succeed:

• A Registered General Nurse with current NMC qualifications.
• Mentoring/Teaching Certificate or equivalent (or attain within 12 months).
• against strict timescales.
• The ability to make correct clinical decisions in a clinical emergency situation.
• Flexibility to travel to support Homecare patients and/or careers is essential.

About us

In return we will provide the following benefits:

• 27 days annual leave (plus bank holidays)
• Company Car
• Training and validation support
• Free onsite parking, tea and coffee
• Company Pension scheme - employer contribution match up to 7%
• Life assurance 3 x annual salary
• Group Income Protection Scheme
• NMC Registration paid for
• Private Medical Insurance option
• Occupational Sick Pay
• Assistance with further study
• Learning and development opportunities
• Enhanced family friendly payments
• Aviva Employee Assistance Programme which includes access to digital wellbeing programmes
• Aviva DigiCare Workplace App which includes access to a free digital GP and a health check
• Recognition and long service awards
• Health and wellbeing activities
• Financial education support
• Access to our benefits app with fantastic discounts from hundreds of retailers and instant access to your digital payslip

Optional benefits:

• Westfield Health Cash Plan
• Blue Light Card
• Discounted gym membership
• Cycle to work scheme
• Access to The Company Shop
• Costco wholesale membership
• WSL 40% off Will writing service
• Taste Card

*Please note, job titles advertised might differ from those offered due to the need for broader appeal in adverts. Upon employment, titles might be adjusted to reflect specific roles and align with internal structures.

Details

Date posted

09 October 2026

Pay scheme

Other

Salary

£43,391 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0050-26-0083

Job locations

South Wales NHS Hospital

And surrounding areas

CF14 4XW

United Kingdom

Job description

Job responsibilities

• Provide individualised quality patient care to all TransCare patients in their home setting or alternative, underpinned by current local and national guidelines and policies.
• Demonstrate recognizing and managing a clinical emergency effectively in a lone working environment.
• Safeguarding Vulnerable Adults and Children take appropriate and timely action in accordance of National and Local policies & procedures.
• To ensure reports from patients and customers relating to product quality complaints or adverse drug reactions are documented and the essential minimum information is collected and forwarded to the Regulatory Affairs Department the same day they are received.
• Makes clinical judgements based on current patients presentation considering past medical history, and report any changes in the patients condition to the relevant Practice Development Nurse or Regional Lead Nurse or directly to the Trust.
• Maintain updating of clinical skills, continuous professional development and Revalidation requirements to maintain effective NMC registration.
• Demonstrate a flexible approach to supporting the nurse led service working in accordance with the nursing rota and the Annual Leave Policy for TransCare Nurses.
• Participate on the on-call rota, make autonomous decisions to resolve out of hours queries and escalate to the Senior on-call if required.
• Work with the Practice Development Nurse and Regional Lead Nurse in discharge management including pre-discharge assessment visits and home assessments and following relevant processes, to provide a seamless service.
• Support the Installation of new TransCare patients complete all relevant documentation and escalate any issues.
• Administer prescribed IV therapies and associated care and support to patients who are unable to be trained to independence.
• Provide training, education and support to patients/carers with regards to the equipment and infusion devices required for infusion/administration of therapies to independence.
• Provide training, education and support to patients/carers in the connection and disconnection of PN and IV therapies to independence.
• Provide training, education and support patients/carers in the care and management of their CVAD in accordance with local policies and national guidelines to independence.
• Maintain contemporaneous nursing care records at all times in accordance with the NMC`s record keeping guidelines.
• Maintain agreed nursing KPIs and managing CMU reports or any other reports required by Trusts.
• Support the Practice Development Nurses in training and mentoring Bank and new Permanent nurses.
• Act in a professional manner at all times working within the NMC Code.
• Act in the patient`s best interest at all times.
• Adhere to all relevant BBraun Company policies and TransCare Policies.
• Promote a positive image of the company at all times.
• Any other duties that do not change the nature of this post.

Job description Job responsibilities Provide individualised quality patient care to all TransCare patients in their home setting or alternative, underpinned by current local and national guidelines and policies. Demonstrate recognizing and managing a clinical emergency effectively in a lone working environment. Safeguarding Vulnerable Adults and Children take appropriate and timely action in accordance of National and Local policies & procedures. To ensure reports from patients and customers relating to product quality complaints or adverse drug reactions are documented and the essential minimum information is collected and forwarded to the Regulatory Affairs Department the same day they are received. Makes clinical judgements based on current patients presentation considering past medical history, and report any changes in the patients condition to the relevant Practice Development Nurse or Regional Lead Nurse or directly to the Trust. Maintain updating of clinical skills, continuous professional development and Revalidation requirements to maintain effective NMC registration. Demonstrate a flexible approach to supporting the nurse led service working in accordance with the nursing rota and the Annual Leave Policy for TransCare Nurses. Participate on the on-call rota, make autonomous decisions to resolve out of hours queries and escalate to the Senior on-call if required. Work with the Practice Development Nurse and Regional Lead Nurse in discharge management including pre-discharge assessment visits and home assessments and following relevant processes, to provide a seamless service. Support the Installation of new TransCare patients complete all relevant documentation and escalate any issues. Administer prescribed IV therapies and associated care and support to patients who are unable to be trained to independence. Provide training, education and support to patients/carers with regards to the equipment and infusion devices required for infusion/administration of therapies to independence. Provide training, education and support to patients/carers in the connection and disconnection of PN and IV therapies to independence. Provide training, education and support patients/carers in the care and management of their CVAD in accordance with local policies and national guidelines to independence. Maintain contemporaneous nursing care records at all times in accordance with the NMC`s record keeping guidelines. Maintain agreed nursing KPIs and managing CMU reports or any other reports required by Trusts. Support the Practice Development Nurses in training and mentoring Bank and new Permanent nurses. Act in a professional manner at all times working within the NMC Code. Act in the patient`s best interest at all times. Adhere to all relevant BBraun Company policies and TransCare Policies. Promote a positive image of the company at all times. Any other duties that do not change the nature of this post.

Person Specification

Qualifications

Essential

• RN with current NMC registration (adult)
• Mentoring/Teaching Certificate or equivalent (or attain within 12 months)

Experience

Essential

• Intensive Care / High dependency / General surgery/ nursing care experience at a level equal to top of Band 5
• Current clinical experience minimum of last 2 years
• Competent in the management and delivery of PN and other IV Therapies
• Competent in the care and management of CVADs
• Blood samples from CVADs

Desirable

• Cannulation/Venepuncture - peripheral

Additional Criteria

Essential

• Flexibility
• Ability to work alone
• Make decisions in a clinical emergency situation
• Ability to manage conflict
• In-depth knowledge of supporting patients requiring Home Parenteral Nutrition and IV Therapies
• Understanding of national standards and guidelines for IV infusions/CVADs
• Excellent Communication skills
• Basic IT skills
• Good time management
• Good team player
• Organized
• Show initiative
• Highly motivated
• Current Valid driving License
• Ability to travel and visit patients outside local area

Person Specification Qualifications Essential RN with current NMC registration (adult) Mentoring/Teaching Certificate or equivalent (or attain within 12 months) Experience Essential Intensive Care / High dependency / General surgery/ nursing care experience at a level equal to top of Band 5 Current clinical experience minimum of last 2 years Competent in the management and delivery of PN and other IV Therapies Competent in the care and management of CVADs Blood samples from CVADs Desirable Cannulation/Venepuncture - peripheral Additional Criteria Essential Flexibility Ability to work alone Make decisions in a clinical emergency situation Ability to manage conflict In-depth knowledge of supporting patients requiring Home Parenteral Nutrition and IV Therapies Understanding of national standards and guidelines for IV infusions/CVADs Excellent Communication skills Basic IT skills Good time management Good team player Organized Show initiative Highly motivated Current Valid driving License Ability to travel and visit patients outside local area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

B. Braun Medical Ltd

Address

South Wales NHS Hospital

And surrounding areas

CF14 4XW

United Kingdom

Employer's website

https://www.bbraun.co.uk/en.html (Opens in a new tab)

Employer details

Employer name

B. Braun Medical Ltd

Address

South Wales NHS Hospital

And surrounding areas

CF14 4XW

United Kingdom

Employer's website

https://www.bbraun.co.uk/en.html (Opens in a new tab)

Job summary

Imagine working in a multi-disciplinary team whose shared vision is optimising independence.

Are you a person who enjoys working with people and is an excellent communicator? Are you looking for an opportunity to be involved with a forward thinking team comprising of people who care passionately about a good patient experience and enabling recovery? Do you have a good knowledge of benefits, local resources or accommodation services? Are you the kind of person who enjoys challenges, learning and developing you skills?

If so we have a rare opportunity to recruit an occupational therapy assistant to join our team in the Mental Health Unit with Chorley Hospital. The successful candidate will work within the occupational therapy service alongside a strong multidisciplinary team helping people with acute mental health issues to achieve a successful and timely discharge from hospital. We are looking for someone with a compassionate nature who can communicate successfully with people who have different abilities and presentations. They will be a team-player who can undertake some duties independently and at times act upon their own initiative. Knowledge of social inclusion would be an advantage alongside being able to work to effectively and have excellent workload management skills. Experience of leading groups and working individually with people and using activity to help promote independence would also be a desirable ability.

Main duties of the job

The occupational therapy team consists of qualified occupational therapists, occupational therapy assistants and health and wellbeing workers all of who focus on enabling patients to achieve optimum independence as part of recovering their ordinary lives. The senior staff offer regular clinical, professional and line management supervision as well as opportunities to attend internal and external training. The successful candidate will be working with a friendly team in a brand new clinical environment and have access to good facilities and support from managers.

If you feel you have a genuine caring nature, enjoy challenges and are enthusiastic about providing the best possible service for people to live satisfying, independent lives we would be very keen to meet you.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job description

Job responsibilities

Please see the attached job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

• GCSE/level 5 or above in English and Maths or equivalent.
• Qualification in health or care
• Evidence of continued professional development
• Ability to undertake PAS training

Knowledge

Essential

• Ability to demonstrate understanding of Occupational Therapy
• Ability to demonstrate understanding of the client group with which the post holder will work e.g. Mental health difficulties
• Ability to demonstrate understanding of the importance of being able to do the things, they want or need to do to people's mental well being
• Ability to demonstrate the understanding of the concepts of recovery

Experience

Essential

• Previous experience of working in a support worker role with people who experience mental health difficulties with an understanding of the roles of other professions within the multi-disciplinary team
• Experience of working with people with a broad range of Mental Health conditions and people who have cognitive, physical, learning disability or challenging behaviour.
• Previous experience working in therapy/care settings e.g. inpatient settings or social services agency/department
• Experience of working without direct supervision, including monitoring and reviewing the person's progress

Job summary

An opportunity has arisen for a Gastroenterology Nurse Specialist to join our Inflammatory Bowel Disease Service.

The post holder will be trained up by this well-established nurse-led service, which involves managing complex patients, biologics and advice lines and undertaking nurse-led clinics. The post holder will work collaboratively with the other IBD Specialist nurses within the trust and will therefore need strong leadership skills and be able to work autonomously.

The post holder will be key in supporting the Gastroenterology Consultants and the service, working in partnership with patients and other health care professionals to ensure patients are receiving the best care and support with their condition and streamlining the patient's pathway. This will include using advanced judgement and knowledge of the speciality, and to be able to lead and show innovative nursing practice within inflammatory bowel disease within the trust and also through local networks.

This role will include managing a patient caseload, receiving referrals, carrying out advice line support and running nurse-led clinics. The post holder will need to be computer-literate and can use IT systems.

If you do not have the relevant experience, this will be a band 6 training post until all competencies are met and then it will be uplifted to a band 7.

Main duties of the job

This role will require you to work cross-site at both Maidstone Hospital and Tunbridge Wells Hospital to enable integration into both teams on both sites.

The post holder will need to work within the gastroenterology multi-disciplinary team, providing specialist nursing care to a defined group of patients with Inflammatory Bowel conditions using clearly defined protocols.

The role will involve correspondence with other health care professionals in primary and secondary care; therefore, strong written and communication skills are desirable.

The post-holder will need to be able to work autonomously; however, be able to escalate concerns or seek clinical guidance when appropriate and will be supported by the Gastroenterology team.

The role will also involve patient education in the form of teaching sessions, to empower patients with the knowledge to manage their conditions. At times you may also be required to support nursing and ward staff, and will promote awareness, implementation and adherence to trust, national and professional polices.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

o At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).o Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefitso Blue Light card eligibilityo And more, additional benefits can be found in the benefits documents below

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £56,515 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

359-8185377-T2-B

Job locations

Maidstone and Tunbridge Wells Hospital (Cross Site)

Hermitage Lane/Tonbridge Road

Maidstone/Tunbridge Wells

TN2 4QJ

United Kingdom

Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Following your corporate induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email [email protected] if this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.

Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Following your corporate induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email [email protected] if this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.

Person Specification

Experience/Knowledge

Essential

• Post registration experience.
• Gastro ward / practice experience, at band 6 level.
• Ability to work independently and as part of a team
• A working knowledge of IBD conditions
• Knowledge of IBD specialist clinical treatments and technology
• Gather, analyse and report a limited range of data and information
• Experience of clinical supervision and mentoring junior staff/nursing students
• Able to demonstrate understanding and empathy
• To contribute to the development of policies and protocols to improve patient care.

Desirable

• Knowledge of NSF and NICE Guidance for IBD
• Willingness to learn and acquire skills, training to meet needs of service.
• Experience of teaching and presenting
• Knowledge of Gastroenterology / Inflammatory Bowel Disease

Qualifications

Essential

• Level 1 NMC Registered Nurse
• Relevant post registration qualification
• Diploma/Degree in Nursing
• Teaching experience/ qualification or willingness to undertake
• Evidence of continuing professional development

Desirable

• Mentorship qualification or willingness to undertake
• Counselling qualification or willingness to undertake
• Non-Medical Independent Prescriber/ Willingness to undertake.
• Post registration education relevant to the post/gastrointestinal nursing

Skills

Essential

• Excellent oral and written communication skills.
• Computer literacy.
• Good clinical assessment skills or willingness to develop these
• Good listening, observational and interpretive skills.
• Demonstrate effective teaching skills
• Excellent interpersonal skills
• Have awareness of own limitations and when to seek advice from senior members of the team

Desirable

• Experience of undertaking audits.
• Project management
• Effective presentation skills

Person Specification Experience/Knowledge Essential Post registration experience. Gastro ward / practice experience, at band 6 level. Ability to work independently and as part of a team A working knowledge of IBD conditions Knowledge of IBD specialist clinical treatments and technology Gather, analyse and report a limited range of data and information Experience of clinical supervision and mentoring junior staff/nursing students Able to demonstrate understanding and empathy To contribute to the development of policies and protocols to improve patient care. Desirable Knowledge of NSF and NICE Guidance for IBD Willingness to learn and acquire skills, training to meet needs of service. Experience of teaching and presenting Knowledge of Gastroenterology / Inflammatory Bowel Disease Qualifications Essential Level 1 NMC Registered Nurse Relevant post registration qualification Diploma/Degree in Nursing Teaching experience/ qualification or willingness to undertake Evidence of continuing professional development Desirable Mentorship qualification or willingness to undertake Counselling qualification or willingness to undertake Non-Medical Independent Prescriber/ Willingness to undertake. Post registration education relevant to the post/gastrointestinal nursing Skills Essential Excellent oral and written communication skills. Computer literacy. Good clinical assessment skills or willingness to develop these Good listening, observational and interpretive skills. Demonstrate effective teaching skills Excellent interpersonal skills Have awareness of own limitations and when to seek advice from senior members of the team Desirable Experience of undertaking audits. Project management Effective presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone and Tunbridge Wells Hospital (Cross Site)

Hermitage Lane/Tonbridge Road

Maidstone/Tunbridge Wells

TN2 4QJ

United Kingdom

Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone and Tunbridge Wells Hospital (Cross Site)

Hermitage Lane/Tonbridge Road

Maidstone/Tunbridge Wells

TN2 4QJ

United Kingdom

Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Job summary

As part of the Endoscopy Administration Team, the post holder will provide an effective, efficient and patient-focused referral and booking service. They will be responsible for the day-to-day coordination of the Endoscopy referral and booking function, overseeing the patient journey from referral through to confirmed procedure booking.

The post holder will proactively manage Endoscopy waiting lists, ensuring patients are prioritised according to clinical urgency, including suspected cancer, urgent and routine referrals. They will coordinate appointment scheduling, balancing clinical priority, patient choice and available capacity to maximise the use of Endoscopy lists.

The post holder will ensure referrals are processed accurately and appointments arranged in line with clinical pathways, Trust policies and agreed procedures. They will use initiative to manage competing priorities, including ensuring patient encounters are completed ahead of Endoscopy lists, identifying and resolving booking issues, responding to changes in clinical priority and capacity, and taking action to minimise delays.

The role requires regular liaison with consultants, nurses, administrative colleagues and other healthcare professionals to resolve booking queries and support patient care.

The post holder will support a high-quality Endoscopy service through effective management of referrals and appointments.

***this post may close early, subject to high application numbers***

Main duties of the job

The Endoscopy team at Homerton Healthcare is looking for two Booking and Referral Coordinators for permanent posts. The post holders will work closely with consultants, nurses, secretaries, patients, general practitioners and other hospital staff.

The role will involve independently coordinating Endoscopy referrals from receipt through to procedure booking, managing waiting lists and prioritising patients according to clinical urgency. The post holder will coordinate appointments, balancing clinical priority, patient choice and available capacity, and will identify and resolve booking or pathway issues to minimise delays.

You will have strong administration experience, preferably within healthcare, and be highly organised with the ability to manage and prioritise your own workload. You will need to use initiative and judgement to manage competing priorities, respond to patient queries and escalate issues appropriately.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Skills

Essential

• Able to work as part of a team
• Able to confidently deal with the public and manage a range of patient calls
• Able to organise own workload
• Able to work under pressure and in stressful situations
• Excellent verbal communication skills and telephone manner
• Good written communication skills
• Computer literate with good keyboard skills
• Good skills and ability with Microsoft Office Software, e.g. Microsoft Excel

Desirable

• Willingness to continue personal development and training

Trust Values, Equal Opportunities and Other Requirements

Essential

• Understanding and demonstration of the Trust Values
• Work flexibly as required
• Committed to delivering patient centered services
• Caring attitude
• Highly motivated

Experience

Essential

• Experience of working with the public
• Experience of data collection and data entry
• Experience of working as part of a team

Desirable

• Experience of using hospital administration electronic patient record systems
• Experience of Microsoft Word
• Experience of working in administration/ customer service

Knowledge

Essential

• Knowledge/ understanding of the need for accurate data

Desirable

• Awareness of good customer care standards
• Understanding of clinical service provided by the Endoscopy department

Education/Qualifications

Essential

• A Level or equivalent
• NVQ level 3 or equivalent experience

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Are you an experienced Occupational Therapist looking to develop your clinical skills within a supportive community mental health team? Are you passionate about using your assessment, problem-solving and communication skills to deliver person-centred interventions that support recovery and promote independence for individuals with complex mental health needs?

We have an 12 month fixed term/secondment opportunity. Band 6 Specialist Occupational Therapy post that is integral to our multi disciplinary team at the Older Adult Community hub, Knowsley.

You will be contributing to the high quality assessment and treatment for people living with dementia , facilitating interventions and aiding diagnosistic processes.

Informal visits and/or phone contact to gain further information from the team manager/OT are very much welcomed.

Main duties of the job

To deliver specialist Occupational Therapy assessment and treatment interventions for an identified group of people/caseload.

To support core duties of the Older Adult Community hub, Knowsley.The post holder will contribute to effective MDT working supporting people in the community living with dementia.

The post holder will complete assessments which support us in keeping people living at home for longer.

The post holder will support the running of group interventions.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

350-MHC8330200

Job locations

Willow House

Dragon Lane

Whiston

L35 3QY

United Kingdom

Job description

Job responsibilities

Please see job description for further information.In summary:

Provide specialist occupational therapy assessment and intervention for service users living in the community, open to Older Adult Community hub, Knowsley.

Demonstrate effective multidisciplinary and partnership working

Experience of advocating for peoples occupational needs

Job description Job responsibilities Please see job description for further information.In summary: Provide specialist occupational therapy assessment and intervention for service users living in the community, open to Older Adult Community hub, Knowsley. Demonstrate effective multidisciplinary and partnership working Experience of advocating for peoples occupational needs

Person Specification

Qualifications

Essential

• Relevant professional OT qualification
• Current HPC registration

Desirable

• Fieldwork Educators certificate.
• Post graduate accredited study e.g. PSI, CBT, MSc in relevant health studies.

Experience

Essential

• Previous experience in relevant health settings
• Experience of Dementia specific assessment tools

Desirable

• Post graduate clinical experience, within mental health services

Knowledge

Essential

• Effective team working within a multi-agency framework
• Demonstrate experience of problem-solving approaches
• Mental Health Act 1983
• Mental Capacity Act
• Demonstrate knowlegde of Safeguarding Adults

Desirable

• Wider range of statutory and non-statutory services.
• Risk management training

Skills

Essential

• Ability to utilise assessment skills and tools effectively
• Ability to communicate in a variety of settings
• Ability to prioritise and work to deadlines
• Accurate Record keeping
• Flexible approach/ creative thinking
• IT skills

Desirable

• Effective leadership qualities.
• Presentation skills.
• Ability to network and influence decision making.
• Team Building skill.

Person Specification Qualifications Essential Relevant professional OT qualification Current HPC registration Desirable Fieldwork Educators certificate. Post graduate accredited study e.g. PSI, CBT, MSc in relevant health studies. Experience Essential Previous experience in relevant health settings Experience of Dementia specific assessment tools Desirable Post graduate clinical experience, within mental health services Knowledge Essential Effective team working within a multi-agency framework Demonstrate experience of problem-solving approaches Mental Health Act 1983 Mental Capacity Act Demonstrate knowlegde of Safeguarding Adults Desirable Wider range of statutory and non-statutory services. Risk management training Skills Essential Ability to utilise assessment skills and tools effectively Ability to communicate in a variety of settings Ability to prioritise and work to deadlines Accurate Record keeping Flexible approach/ creative thinking IT skills Desirable Effective leadership qualities. Presentation skills. Ability to network and influence decision making. Team Building skill.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Willow House

Dragon Lane

Whiston

L35 3QY

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Willow House

Dragon Lane

Whiston

L35 3QY

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job summary

Clinical administration is changing, and we're leading the way.

Do you enjoy solving complex challenges, thinking ahead and making sure the right people are in the right place at the right time?

We're looking for someone with experience of creating and managing staff rotas who understands how effective workforce planning can help services perform at their very best.

As part of our newly transformed Clinical Administration Service, you'll join a modern workforce built around innovation, development and opportunity. With clear progression pathways, specialist expertise and opportunities to develop leadership skills, you'll be part of a team helping shape the future of healthcare administration.

If you're highly organised, proactive and enjoy turning challenges into solutions, we'd love to hear from you.

Transforming services. Reimagining careers. Join us and help shape the future of healthcare administration.

Main duties of the job

As Medical Rota Lead, you'll play a vital role in helping healthcare services run safely and effectively. Working alongside operational and clinical teams, you'll coordinate staffing plans, manage competing priorities and help ensure services have the resources they need to deliver the very best care. This is an exciting opportunity for someone who enjoys planning, organisation and problem-solving in a fast-paced environment.

You'll become a trusted expert, working with colleagues across the organisation to find solutions, improve processes and support service delivery. Every day brings new challenges, making this an ideal role for someone who enjoys taking ownership, making decisions and having a tangible impact on how services are delivered.

About us

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Job description

Job responsibilities

Our recruitment process

To give candidates the opportunity to explore the full range of opportunities available, we are recruiting all Clinical Administration roles through a single recruitment process.

If shortlisted, you'll be invited to attend our Talent Assessment Centre where we'll discuss your preferred locations, working pattern and the roles you'd like to be considered for, helping us find the opportunity that's right for you.

When you apply, you will be applying to the Band 3 Clinical Administration Talent Pool rather than a specific vacancy. If shortlisted, you will be invited to attend an Assessment Centre at The Knowledge Spa, Truro, on Saturday 31 October 2026.

The assessment centre will provide an opportunity for you to demonstrate your skills, experience and strengths through a variety of activities, while also learning more about our new Clinical Administration Service and the roles available.

During the day, we'll discuss your experience, interests and career aspirations with you and identify which of the available opportunities you would like to be considered for. This allows us to match talented individuals to the roles that best suit their skills, strengths and future ambitions.

We encourage you to apply regardless of your preferred working pattern, and if shortlisted, we'll discuss the opportunities available and the options that best suit your circumstances at the Assessment Centre.

Please reserve Saturday 31 October 2026 in your diary should you be shortlisted, as attendance at the Assessment Centre will be required.

If you're looking for a career where your skills can make a genuine difference, we'd love to hear from you.

Person Specification

Shortlisting

Essential

• Educated to degree level or equivalent training and/or experience in business administration, management or other relevant subject area
• Extensive experience in an administration setting with advanced skills related to scheduling, diary management and organisation
• Experienced in monitoring projects and programmes of work in work area

Shortlisting

Desirable

• Experienced in designing and populating staff rosters
• Comprehensive understanding of relevant legislation and frameworks

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

** Previous applicants need not apply**

Subject to job matching

We are looking to appoint a full time, enthusiastic and motivated booking clerk to support our Outpatient Booking Team .

You will need to be computer literate, flexible and willing to learn new skills.

You will be working within a multi-disciplinary team and must have a positive and proactive approach to work.

You will need excellent verbal and written communication skills as you will be dealing with staff and patients by phone, email and face to face.

Knowledge of medical terminology, administration and organisational experience is essential.

If you enjoy variety and would like to make a difference, we would like to hear from you.

The Trust is committed to staff training and extended roles and professional development is encouraged.

Hours per week: 37.5 (part time also considered)

Main duties of the job

To work as part of the Outpatient Booking Team to plan, book and schedule outpatient appointments ensuring that both Government and Trust targets are met.

Managing all new and follow up waiting lists ensuring appropriate prioritisation of patients including giving patients a choice of day and time where possible.

Dealing with all administrative enquiries including face to face, incoming calls and emails and assisting patients and staff with booking/re-booking appointments.

Macclesfield District General Hospital is a busy district general hospital situated in Cheshire, close to the beautiful Peak District and within easy reach of the centre of Manchester.

Please note that Skilled Worker visa sponsorship is not available for this post.

Applicants must therefore have the right to work in the UK without requiring Skilled Worker visa sponsorship for this role. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• 5 GCSE's grade C (4) or equivalent (must include English)
• Working towards NVQ (National Vocational Qualifications) Level 3 or equivalent experience

Desirable

• ECDL (European Computer Driving Licence)

Experience

Essential

• Previous office admin experience

Knowledge and Skills

Essential

• Knowledge of hospital patient administration systems or other computer-based systems for making appointments
• Working knowledge of Windows and Excel packages
• Knowledge of office procedures
• Sound understanding of confidentiality and Data Protection Act 1998
• Awareness of current NHS policies, priorities and targets
• Strong written and verbal communication skills and an ability to deal with sensitive issues
• Customer care
• Keyboard skills

Further Information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.

Other Role Requirements

Essential

• Please refer to the Job Description and Person Specification for further details

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Please note this post is also open to B5 staff as Preceptorship role to B6.

Warrington Recovery Team (Adult Community Hub) are looking to recruit a dedicated, enthusiastic and hard working B6 Senior Nurse Practitioner to come and join our wonderful Team. Please note this post is for 36hrs pw.

We are a highly regarded, well led multi disciplinary service, providing excellent care, treatment and support to adults with significant mental health needs, within the Borough of Warrington.

As a B6 Senior Nurse Practitioner in the Team, you will be providing NICE guidance interventions, working as part of an MDT, to provide care, treatment and support, for services users with significant mental health needs. You will work closely with carers and families, and be confident in liaising with our partner agencies, to achieve best outcomes for our service users.

Our office base is Wakefield House and our office hours are currently Mon to Fri 9-5.

Main duties of the job

As a B6 SNP in the Team, you will work as part of an MDT, to provide care, treatment and support, for services users with complex mental health needs, providing specific NICE guidance interventions.

The role of Duty practitioner will require you to liaise with other services and work closely with carers and families, alongside our wider partner agencies, to ensure the best outcomes for our service users.

The Team has a strong value base, centred on caring and commitment. You will receive ongoing clinical and management supervision and have opportunities for CPD as part of this role.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job description

Job responsibilities

Please refer to the attached Job Description & Person Specification for full list of duties and responsibilities.

The Team welcome any informal contact from candidates, prior to interview, who may wish to discuss this role in more detail.

Person Specification

Qualifications

Essential

• Appropriate professional qualification or experience at Degree Level e.g. RMN.
• Evidence of post registration study / continuing professional development e.g. Mentorship in Practice

Desirable

• Working towards master level education

Experience

Essential

• Minimum of 2 years post registration experience in mental health.
• Evidence of leadership and management skills.
• Evidence of experience of managing cases & case loads
• Evidence of supervising staff.
• Experience of working in partnership with other agencies and service users and carers
• Experience of audit/research and working knowledge of clinical governance.
• Experience in change management and policy formulation

Skills

Essential

• Able to communicate effectively both verbally and non-verbally.
• Being responsive and flexible, seeing change as an opportunity to improve services
• Ability to lead the process of standard setting and audit
• Leadership Skills
• Ability to work within a divisional management team, be able to generate own workload and ability to work to strict deadlines.
• Ability to build purposeful relationships with a range of both internal and external to the organisation.
• Proven knowledge of relevant mental health legislation.
• Demonstrate knowledge of CMHF/ECC guidelines.
• Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to junior staff
• Demonstrate a good knowledge of professional Codes of Conduct and Staffs' responsibility to identify gaps in their knowledge base

Knowledge

Essential

• Ability to work autonomously across the organisation/boundaries and with other agencies
• Experience of using Incident Reporting Systems e.g. DATIX
• Experience of undertaking and involvement in Serious Untoward Incident Reviews
• Evidence of experience of working with a range of people with mental health problems in a variety of health care settings.

Desirable

• Knowledge of right care right person

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

EPR Digital Transformation & Clinical Safety Practitioner: Part-time, Fixed term

Are you a registered clinical professional passionate about making a difference to the lives of people in Cumbria? Do you enjoy working with people, understanding services provided, and supporting them to transform how they work? Are you passionate about patient safety and quality improvement? Would you like to be part of a team leading strategic transformational clinical and digital improvement? If so, we'd love to hear from you!

An opportunity exists for Digital Transformation and Clinical Safety Practitioners working with our team to deliver the new Electronic Patient Record (EPR) for UEC, Outpatients, Theatres and support optimisation of the live EPR in Inpatients. Supported in the role by our Chief Nursing Information Officer and team of project management professionals.

The post holder(s) will work across all sites, and the post is restricted to clinical professionals. There are 3 roles with up to 15 hours per week available, and job share is considered. The post is fixed term until 31st March 2027 and available as a secondment.

If you are enthusiastic, experienced, highly motivated, respond positively to new challenges, and want to be involved in delivery of digital improvements in healthcare in Cumbria and have what we are looking for, we would be delighted to hear from you.

Main duties of the job

To support the Digital Programmes Team and the wider digital healthcare team by working alongside colleagues in digital services and clinical areas to implement and embed the use of the electronic patient record (EPR) within acute and community hospitals.

Required to support clinical risk management as a Clinical Safety Practitioner, which will require being compliant with Digital Clinical Safety Practitioner training (training will be provided for the post holder where it has not already been achieved).

Communicate key messages across the clinical services in order to keep staff updated, reassured and hopeful as we introduce new technologies to support safer, effective & more efficient care.

You will benefit from flexible working and excellent opportunities for development.If you would like an informal chat about the role, please contact us.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

• Being a clinically led organisation
• Quality and safety at the heart
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.

We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year Per Annum, Pro Rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Job share

Reference number

262-A-26-8241299

Job locations

Trust wide

North Cumbria

CA3 0HA

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Registered clinical professional with up to date professional registration
• Digital Clinical Safety Practitioner certification (Clinical Safety Officer) or prepared to achieve this in post
• Educated to masters level or equivalent, or be able to demonstrate an equivalent level of specialist knowledge
• Evidence of continuing professional development, including theory and specialist training

Desirable

• RPS Membership

Knowledge & Experience

Essential

• Knowledge in health and safety and risk issues
• Knowledge of care strategies and evidence based practice
• Knowledge of the importance of planning, assessing, evaluation and implementation of patient care
• Knowledge and understanding of issues relating to electronic patient records
• Teaching, training, presenting or facilitation skills
• Knowledge of IT Microsoft Office to help develop and deliver materials, programmes and systems to support learning
• Knowledge of the range of clinical practices and procedures acquired through ongoing training or ward/department-based experience
• Specialist knowledge in one or more areas of clinical practice and/or IT-based practice, e.g. managing and advising on the care of complex patients or managing an IT system
• Experience of working in a busy clinical environment.
• Experience and knowledge of independently managing patient case load, completing patient assessments, care plans and evaluations
• Experience of clinical risk management activities
• Experience of working in and/or with a wide range of disciplines including nursing/midwifery, medical, AHP's administration and management colleagues
• Experience of working within established procedures and timescales
• Experience of managing own workload according to guidance from set policies and procedures
• Experience of working as part of a team and autonomously, referring to line manager when appropriate
• Experience of negotiating and persuading, e.g. where staff practices may need changing according to new system implementations
• Advanced keyboard skills and experience of accurate data inputting and/or manipulation.
• Experience of using Microsoft Office
• Experience of collaborative service redesign

Desirable

• An understanding of clinical risk management in relation to compliance with DCB0160
• An understanding of change management
• An understanding of audit and research methodologies
• Clinical safety processes and how they apply to NHS IT systems
• Health Records Management
• Experience in a clinical setting using electronic patient records or using digital technology for patient care/records
• Experience of clinical risk management and supporting compliance with DCB0160
• Experience of change management skills
• An understanding of Clinical Governance

Skills and Aptitudes

Essential

• Shows motivation in developing new skills
• High level of interpersonal skills
• Excellent interpersonal and communications skills (both written and verbal) with an ability to clearly articulate complex messages to a variety of audiences
• Be able to work under own initiative
• Able to work very well within a team
• Able to prioritise workload and have good time management skills
• A desire and capability to develop standards of clinical care
• Methodical and organised approach to work ensuring the ability to work accurately under pressure
• Ability to concentrate for long periods of time despite unpredictable work patterns and project demands
• Ability to deal effectively and appropriately with people at all levels from a broad range of disciplines
• Demonstrate empathy and diplomacy, and work effectively with people who are experiencing emotional reactions, i.e. stress in response to change
• Ability to work across sites within North Cumbria Integrated Care NHS Trust as required to meet the demands of the service
• Able to disseminate information appropriately and facilitate collaborative working across a wide range of stakeholders

Desirable

• Coaching skills
• Assertiveness
• Ability to adapt and deal with situations and manage expectations during periods of change and be able to take account of the broader perspective and how it affects other areas

Personal Circumstances

Essential

• Ability to travel independently across all NCIC sites
• Ability to participate in 7 day working

Other requirements

Essential

• Promote equality and value diversity

Person Specification Qualifications Essential Registered clinical professional with up to date professional registration Digital Clinical Safety Practitioner certification (Clinical Safety Officer) or prepared to achieve this in post Educated to masters level or equivalent, or be able to demonstrate an equivalent level of specialist knowledge Evidence of continuing professional development, including theory and specialist training Desirable RPS Membership Knowledge & Experience Essential Knowledge in health and safety and risk issues Knowledge of care strategies and evidence based practice Knowledge of the importance of planning, assessing, evaluation and implementation of patient care Knowledge and understanding of issues relating to electronic patient records Teaching, training, presenting or facilitation skills Knowledge of IT Microsoft Office to help develop and deliver materials, programmes and systems to support learning Knowledge of the range of clinical practices and procedures acquired through ongoing training or ward/department-based experience Specialist knowledge in one or more areas of clinical practice and/or IT-based practice, e.g. managing and advising on the care of complex patients or managing an IT system Experience of working in a busy clinical environment. Experience and knowledge of independently managing patient case load, completing patient assessments, care plans and evaluations Experience of clinical risk management activities Experience of working in and/or with a wide range of disciplines including nursing/midwifery, medical, AHP's administration and management colleagues Experience of working within established procedures and timescales Experience of managing own workload according to guidance from set policies and procedures Experience of working as part of a team and autonomously, referring to line manager when appropriate Experience of negotiating and persuading, e.g. where staff practices may need changing according to new system implementations Advanced keyboard skills and experience of accurate data inputting and/or manipulation. Experience of using Microsoft Office Experience of collaborative service redesign Desirable An understanding of clinical risk management in relation to compliance with DCB0160 An understanding of change management An understanding of audit and research methodologies Clinical safety processes and how they apply to NHS IT systems Health Records Management Experience in a clinical setting using electronic patient records or using digital technology for patient care/records Experience of clinical risk management and supporting compliance with DCB0160 Experience of change management skills An understanding of Clinical Governance Skills and Aptitudes Essential Shows motivation in developing new skills High level of interpersonal skills Excellent interpersonal and communications skills (both written and verbal) with an ability to clearly articulate complex messages to a variety of audiences Be able to work under own initiative Able to work very well within a team Able to prioritise workload and have good time management skills A desire and capability to develop standards of clinical care Methodical and organised approach to work ensuring the ability to work accurately under pressure Ability to concentrate for long periods of time despite unpredictable work patterns and project demands Ability to deal effectively and appropriately with people at all levels from a broad range of disciplines Demonstrate empathy and diplomacy, and work effectively with people who are experiencing emotional reactions, i.e. stress in response to change Ability to work across sites within North Cumbria Integrated Care NHS Trust as required to meet the demands of the service Able to disseminate information appropriately and facilitate collaborative working across a wide range of stakeholders Desirable Coaching skills Assertiveness Ability to adapt and deal with situations and manage expectations during periods of change and be able to take account of the broader perspective and how it affects other areas Personal Circumstances Essential Ability to travel independently across all NCIC sites Ability to participate in 7 day working Other requirements Essential Promote equality and value diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Trust wide

North Cumbria

CA3 0HA

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Trust wide

North Cumbria

CA3 0HA

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen to join the Interstitial Lung Disease (ILD) Clinical Nurse Specialist Team at Sheffield Teaching Hospitals NHS Foundation Trust. We are seeking an enthusiastic registered nurse with respiratory experience who is committed to delivering high-quality, patient-centred care to individuals living with complex respiratory conditions.

The ILD service provides specialist care and support for patients diagnosed with a range of interstitial lung diseases, including idiopathic pulmonary fibrosis and other progressive fibrotic lung conditions. Working alongside our multidisciplinary team, you will play a key role in supporting patients and their families throughout their treatment journey.

This is an excellent opportunity for an individual wishing to further develop their clinical expertise within respiratory medicine while contributing to service development, education and quality improvement initiatives.

Main duties of the job

As an ILD Clinical Nurse Specialist you will:

Act as a key worker for patients with interstitial lung disease across both inpatient and outpatient settings.

Provide expert clinical advice, support and education to patients, carers and healthcare professionals.

Participate in nurse-led clinics, telephone reviews and virtual consultations.

Work closely with respiratory consultants, allied health professionals, primary care teams and external organisations to ensure seamless patient care.

Support the monitoring and management of patients receiving antifibrotic therapies and other specialist treatments.

Contribute to service development, audit, quality improvement and research activity within the ILD service.

Promote excellent patient experience and ensure care is delivered in line with national guidance and best practice standards.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Education and Qualifications

Essential

• 1st Level Registration
• Current NMC Registration
• To have completed the national practice assessor training or equivalent teaching and assessing qualification for those with ENB998.
• Attained or working towards 1st Degree in health related subject

Desirable

• Relevant post registration educational courses
• Evidence of recent study
• Non-medical prescribing V300 course
• Education for Health or ARTP/BTS Certificate in Spirometry or equivalent
• APACS

Experience

Essential

• Demonstrable post registration experience
• Demonstrable experience in relevant area of practice (respiratory medicine) or equivalent area
• Experience of successful multiagency working
• Effective leadership skills
• Evidence of applying research and audit in practice

Desirable

• Experience within Palliative Care
• Experience with managing Home Oxygen

Skills and Knowledge

Essential

• Able to work effectively as part of a multidisciplinary team, crossing professional and organisational boundaries
• Ability to work autonomously
• Well-developed effective interpersonal and communication skills
• Ability to prioritise workload
• Computer literacy skills including knowledge of databases, power point and word processing and patient record systems
• The maintenance of up to date knowledge of local and national developments in nursing,

Desirable

• Experience developing integrated care pathways, protocols and guidelines
• Evidence of previous health promotion work
• Demonstrates advanced clinical practice

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Staff Nurse Keswick Community Hospital - 36 hours available

An exciting opportunity has arisen to join the friendly and enthusiastic nursing team at Keswick Ward based in the heart of the Lake District. The ward currently supports 16 patients with various health conditions to be able to reach their baseline and optimum level and return back to their chosen environment whether this be back home or to alternative care facilities. The complexities of their care and the main focus being on complex discharge planning, multi-disciplinary working and also supporting patients with the decision-making processes.

We are looking for Band 5 Staff Nurses to join our cheerful, supportive team to deliver high quality, holistic care and join our well-established multi-disciplinary team.

The successful candidate should be motivated and enthusiastic about delivering holistic care to the patients and a desire to develop their knowledge and skills in discharge processes and supporting patients through education and lifestyle choices.

As a community ward we are a busy unit admitting step-up patients from the community and step-down patients from the acute sector with varying health conditions we also support many patients with palliative conditions and chronic decline. The post requires individuals to work under pressure and with accuracy and effective communication and collaboration is a key aspect of this role.

Main duties of the job

The post requires a candidate that is passionate about holistic care to enable them to support patients and their families for End-of-Life Care and safe discharges. The role will also involve clinical skills that include, male and female catheterisation, venepuncture, cannulation, administration of IV medication, ECGs, wound care etc.

Candidates must be able to demonstrate and give examples of their experience within their supporting information relating to the essential criteria outlined on the job description. Training will be given to the successful candidate if required.

The hours to be offered are on rotation /these will be 12-hour shifts including weekends, bank holidays and nights and are subject to change for service need.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-26-8275523

Job locations

Keswick Ward

Keswick

CA12 5PH

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

The Trust will provide a twelve month preceptorship period for New to registration Nurses Midwives and Allied Health Professionals.

Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. The Trust will provide a twelve month preceptorship period for New to registration Nurses Midwives and Allied Health Professionals. Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Experience

Essential

• Ability to use initiative, prioritise effectively
• Demonstrate evidence to work as part of a team.
• Demonstrate evidence to motivate team/peers
• Evidence of clinical/professional development.

Desirable

• Knowledge of changing health agenda and impact for community nursing
• Demonstrable recent Nursing experience.
• Leadership of a team
• Post registration clinical skills (i.e. IV Cannulation and admin)
• In some settings MIU experience will be advantageous

Qualifications

Essential

• Level 1 registered nursing qualifications
• Level 2 Enrolled Nurse must demonstrate equivalent experience

Desirable

• Post registration qualification in teaching/assessing (ENB 998/NST 307)
• Post registration qualification in Acute/Chronic Disease Management
• Nurse Prescribing

Knowledge

Essential

• Demonstrable understanding of the extent of the role.
• Broad knowledge base of acute and chronic conditions
• Understanding of scope of professional practice.
• Understanding of reflective practice and its application.
• Self awareness and appreciation of limitations.
• Demonstrate ability of change management.
• Problem solving skills

Desirable

• Knowledge of changing way health services are being planned and delivered
• Awareness of current changes in the delivery of healthcare
• Level 2 training for safe guarding Children

Personal circumstances

Essential

• Demonstrates flexibility to meet needs of service.

Skills and Aptitudes

Essential

• Excellent communication and interpersonal skills.
• Ability to delegate effectively.
• Ability to maintain confidentiality.
• Enthusiasm and ability to work as part of a team.
• IT skills.

Person Specification Experience Essential Ability to use initiative, prioritise effectively Demonstrate evidence to work as part of a team. Demonstrate evidence to motivate team/peers Evidence of clinical/professional development. Desirable Knowledge of changing health agenda and impact for community nursing Demonstrable recent Nursing experience. Leadership of a team Post registration clinical skills (i.e. IV Cannulation and admin) In some settings MIU experience will be advantageous Qualifications Essential Level 1 registered nursing qualifications Level 2 Enrolled Nurse must demonstrate equivalent experience Desirable Post registration qualification in teaching/assessing (ENB 998/NST 307) Post registration qualification in Acute/Chronic Disease Management Nurse Prescribing Knowledge Essential Demonstrable understanding of the extent of the role. Broad knowledge base of acute and chronic conditions Understanding of scope of professional practice. Understanding of reflective practice and its application. Self awareness and appreciation of limitations. Demonstrate ability of change management. Problem solving skills Desirable Knowledge of changing way health services are being planned and delivered Awareness of current changes in the delivery of healthcare Level 2 training for safe guarding Children Personal circumstances Essential Demonstrates flexibility to meet needs of service. Skills and Aptitudes Essential Excellent communication and interpersonal skills. Ability to delegate effectively. Ability to maintain confidentiality. Enthusiasm and ability to work as part of a team. IT skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Keswick Ward

Keswick

CA12 5PH

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Keswick Ward

Keswick

CA12 5PH

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

Are you a Qualified Mental Health Professional looking for an exciting opportunity to work in a team that will help you to develop and achieve your goals? Bury Liaison mental health is recruiting for a senior mental health liaison practitioner

You'll join an innovating team thriving to provide a high-quality service, ensuring patients receive a comprehensive assessment, onward referral and safety netted when the attend A&E in a mental health crisis, admitted on the wards or detained on S136.

Working in the LMHT you will receive all age referrals from A&E, hospital wards or section 136 from the police. Referrals will be assessed, and care planned for admission, discharge and signpost to services that can meet the needs of the individual. For service users presenting with symptoms of a severe and enduring illness, and/or risks to self or others, you will complete a comprehensive mental health assessment and risk assessment to ensure that risks are managed and on-going supported is provided.

Main duties of the job

Main Duties and Responsibilities. this is not exhaustive? Work as part of the multi-disciplinary Mental Health Liaison team to deliver an effective and efficient response to referrals from the acute trust, providing clinical assessments and interventions focusing on relapse prevention, early discharge and improved quality of life for patients referred.? Be expected to undertake mental health assessments for people attending the Emergency Department, offering highly developed clinical and risk assessments and managements plans? Provide a service to the wards within the general hospital, assessing individualswith a range of complex physical and mental health needs. This would include both functional and organic illnesses of later life in addition to younger people? Provide support and training to acute hospital staff regarding recognising mental health conditions and appropriate management and onward referral pathways? Provide information and clinical support to police and ambulance staff in order to help them make appropriate pathway decisions? Provide support and care for individuals brought to an identified Place of Safety under Section 136 of the Mental Health Act and co-ordinate the assessment process.

About us

Bury Liaison Mental Health is leading the way in delivering high quality, safe, effective and evidence based best practice assessments and support for patients in A&E and on medical wards. The team is currently working towards getting accredited by The Psychiatric Liaison Accreditation Network.

You will be joining a team of experience practitioners willing to support your learning and development needs, offering flexibility for work life balance and with a strong desire to maintain staff wellbeing.

Job description

Job responsibilities

This is not exhaustive To have the ability to recognise and work within your own limitations and raise any concerns to senior staff To be able to prioritise workload, completing the necessary tasks within the available time To participate in service planning, evaluation and development To comply with Trust Uniform Policy including the principle of bare below the elbows In the absence of the clinical lead, act as shift co-ordinator and take responsibility or referral triaging and management, planning and allocating the workload on a day to day basis. To deal appropriately with clinical incidents, complaints etc from patients,relatives and members of the public, via line manager, in accordance with Trust policy

Person Specification

Education/Qualification

Essential

• Professional registration in health or social care with up to date accreditation

Desirable

• Additional training relevant to the role
• Experience in risk assessment

Knowledge

Essential

• Knowledge of national legislation (including MHA and MCA), guidelines and evidence based practice relevant to role.
• Knowledge of risk assessment and holistic assessment practices

Desirable

• Knowledge of liaison role with A&E department and medical wards, common issues and presentations

Skills and abilities

Essential

• Experience using holistic assessment approaches and complex risk management
• Excellent organisational, problem solving/prioritisation skills and able to work in a time pressured manner.

Desirable

• Leadership skills/Abilities

work related circumsyances

Essential

• Flexible working across division if necessary
• To be able to work a range of shifts over a 24 hour, 7 day period on a rotation basis

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Band 6: £32,073 - £39,043 pro rata, per annum

Full-Time (37.5 hours)

Permanent Position

We are recruiting for a General Radiographer who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place".

HCPC Registration required along with recent experience ofworking in emergency NHS Trust environment

Main duties of the job

We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.

About us

The Isle of Wight NHS Trust serves a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.

Working for our Trust brings a variety of benefits, including an on-site day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire the Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The isle of Wight is a unique and stunning gem of the south coast off England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The Island offers an amazing coast line with beautiful countryside, year round events, festivals and award winning attractions.

Our 2024-2029 'Working Together, Improving Together' strategy sets out our objectives for the next 5 years, setting the framework for our collaboration to deliver our vision of working together to deliver excellence in care for our patients and communities.

Job description

Job responsibilities

The duties and responsibilities of the post-holder require service delivery in a wide range of clinical environments, as well as to a diversity of patient presentations.

Radiographers will be required to work unsocial hours according to rota, but under supervision.

The service is run on a general service and on call basis and includes working in areas such as the Emergency Department, Theatre, inpatient areas, Neonatal Unit and Intensive Care Unit, CT scanning and interventional suites within Radiology. Patient presentation will include the unconscious, uncooperative, incapacitated, incompetent, disorientated and those with physical and mental disabilities. A wide variety of patients will be encountered and will include those exhibiting anti-social or threatening behaviour including both un-convicted and legally convicted e.g. prisoners.

Other influencing factors include the skills needed to provide patients or relatives with empathy and emotional support for the bereaved, terminally ill, injured, traumatised or those altered by substance use/abuse.

Person Specification

Qualifications

Essential

• Diploma of College of Radiographers or BSc equivalent
• State Registration with the Health & Care Profession Council

Knowledge

Essential

• Recent experience of working in emergency NHS Trust environment
• Evidence of working within a multidisciplinary team
• Recent experience using digital equipment in a PACS environment
• Evidence of Continuing Professional Development

Physical Skills

Essential

• Able to work all shift pattern, including night shifts
• Must be able to work independently
• Able to wear radiation protective clothing (5mm equivalence) and monitoring devices
• Be able to operate VDU equipment in both image acquisition and data management
• Be able to operate manual handling aids, as provided by the department including patient slide boards, sheets, hoists and trolleys
• Be able to operate and move full range of radiographic equipment including over-couch tubes, mobile Image Intensifiers with monitors and mobile x-ray machines (motorised and non-motorised)

Aptitudes

Essential

• Must be able to demonstrate good technical knowledge and continuous development

Abilities

Essential

• Must be able to work to short deadlines and have a flexible approach to workload

Communication Skills

Essential

• Excellent oral and written communication skills
• Good presentation skills
• Effective advocate for patients
• Evidence of leadership skills

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

The role is to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within Ward 7 Endocrine and General Medicine.

Ward 7 is a busy fast paced environment so you will be flexible in your approach to the role and respond appropriately to the demands of an ever-changing workload. Previous experience would be an advantage but not necessary.

Main duties of the job

The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within Ward 7 Endocrine and General Medicine.

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

• Possess or be willing to undertake NVQ Level 2 and 3 in Business Administration

Desirable

• Qualification in word processing/IT skills

Experience

Essential

• Experience and computer literate

Desirable

• Customer care experience

Job summary

Are you passionate about helping people and making a difference to their quality of life? We are seeking a motivated and caring individual to join our friendly and supportive Audiology team. Based primarily at Sunderland Royal Hospital and Palmer Community Hospital, you will play an important role in supporting the delivery of a high-quality Audiology service for adults with hearing loss.

Working alongside a team of 26 Audiologists and other healthcare professionals, you will contribute to both clinical and non-clinical activities, helping to ensure patients receive safe, effective and compassionate care. This varied role offers the opportunity to support hearing aid users, assist with clinical activities and contribute to the smooth running of the department. We are looking for an organised team player with excellent communication skills, a positive attitude and a commitment to delivering outstanding patient-centred care. Previous healthcare experience is desirable but not essential, as full training and support will be provided.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

Main duties of the job

As a Clinical Support Worker within the Adult Audiology team, you will work with Audiologists in providing an efficient and effective service for adults with hearing loss.

Your duties will include carrying out basic hearing aid maintenance, repairs and replacements via our postal and hearing aid drop off pathways. You will help to prepare and set up clinical areas, ensuring they remain clean, safe and well organised. You will also assist Audiologists during procedures and help to ensure patients are treated with dignity, respect and compassion at all times.

The role also includes a range of other responsibilities such as maintaining stock levels, scanning earmould impressions, inputting patient information onto electronic systems and supporting audits. You will work within established protocols under direct or indirect supervision, communicating effectively with patients, carers and colleagues, including individuals who may have hearing loss, learning difficulties or other communication needs.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

• To support Audiologists in providing an efficient, safe and effective Adult Audiology service.
• To participate in a range of clinical activities within the department, including basic hearing aid maintenance, repairs and reprogramming.
• To provide support for patients with hearing loss, including advice on self-management and hearing aid use.
• To participate in a range of non-clinical activities within the department, including scanning earmould impressions, checking equipment and maintaining stock levels.
• Work will be protocol driven within a defined scope of practice and will be subject to direct or indirect supervision.
• To contribute to administrative tasks and housekeeping to help maintain an efficient, professional and patient centred service.
• The post will be primarily based at Sunderland Royal Hospital and Palmer Community Hospital. There may be an occasional need to work at Washington Galleries Health Centre, or travel between these sites part way through a day.

Person Specification

Physical Skills

Essential

• Standard keyboard skills
• Occasional requirement for light moving & handling

Qualifications

Essential

• Good standard of education (GCSE grade 9-1) or equivalent level qualifications.

Experience

Essential

• Working with people, preferably within a hospital environment
• Basic computer literacy

Desirable

• Previous work in a health care setting
• Experience of caring in a professional setting
• Basic understanding of manual handling principles

Skills and Knowledge

Essential

• Able to work effectively under direction as part of a team
• Ability to communicate effectively with a wide range of individuals
• Literacy and numeracy skills
• Good communication skills
• Good organisational skills
• Effective written and oral communication skills

Desirable

• Basic IT skills

Job summary

Sexual Health Receptionist Band 3

The post will close once we have received a sufficient number of applications

A vacancy has arisen for a 37.5 hour per week post (this will be over varied shift patterns including 1:7 weekends), in the Sexual Health & HIV team as a receptionist.

This is an exciting role which will be the first point of contact for Croydon Sexual Health Centre. You will work within a team of 7 and the role will be varied across different receptions, tasks and responsibilities.

Main duties of the job

The post holder will contribute to the smooth running of the Sexual Health (including Young Persons) & HIV service by acting as a focal point of communication between patients, doctors, nurses and other medical staff including providing comprehensive clerical support and excellent patient care. The post holder will ensure confidential and sensitive information is kept secure and that all work will be carried out in accordance with the Trusts policies and procedures.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

• GCSE A-C grade in English or equivalent
• NVQ level 3 or equivalent experience

KNOWLEDGE AND UNDERSTANDING

Essential

• Understanding of customer care

Desirable

• Inform system

EXPERIENCE

Essential

• Experience working within a community clinic/GP setting or equivalent
• Reception/telephone experience
• Clerical work

Desirable

• Hospital reception
• Experience of dealing contraceptive and sexual health enquiries

Job summary

The Patient Services Manager provides support to the Practice Manager and works with the management team across a range of duties relating to the patient experience. To lead a team of 30 Care Navigators across both sites with the support of 2 Patient Services Assistants who work collaboratively with the PSM to deliver our outstanding patient service.

The main purpose of this role is to ensure excellent communication within the team and to patients, an efficient and organised service provision and support the practice with improvements.

The PSM will lead the team to deliver a professional and helpful service and to provide excellent communication between patients, doctors and the wider team. The PSM will also need to be responsive to practice policies, priorities and the changing needs of the service and adapt the workload as required.

To act as a role model, demonstrating and promoting the standards expected by the partnership and creating the energy and enthusiasm for the service.

Confidently managing a large team of staff, supporting staff development, providing guidance and direction. Act as a focal point for communication, advising on methods of communication and best practice.

Main duties of the job

The Patient Services Manager leads and supports the Care Navigation Team, ensuring the smooth day-to-day operation of the practice and the delivery of high-quality patient services. Responsibilities include managing staff rotas, recruitment, training, appraisals, absence management, and team development. The role promotes excellent customer care, ensures compliance with practice policies and information governance requirements, and supports continuous service improvement.

The Patient Services Manager oversees patient communications, including feedback, complaints management, online access services, and engagement with the Patient Participation Group (PPG). The role also monitors workload across reception, telephone, and online services, ensuring patient enquiries are handled efficiently and effectively. Working closely with the wider practice team, the Patient Services Manager helps maintain a safe, organised, and patient-focused environment while supporting operational efficiency and accessibility for all patients.

About us

The Care Navigation Team is the first point of contact for patients at Chislehurst Practice and plays a key role in ensuring the smooth day-to-day running of the surgery. The team manages patient enquiries, appointment bookings, online requests, telephone calls, and administrative tasks while providing excellent customer service.

As Team Lead, the role involves managing and supporting the Care Navigation Team, including rota management, recruitment, training, appraisals, absence management, and staff development. The position also oversees patient feedback, complaints handling, NHS App and online access promotion, and ensuring practice policies and procedures are followed.

A key part of the role is maintaining high standards of patient care, improving team performance, reviewing processes to enhance patient access, supporting the Patient Participation Group, and working closely with the Practice Management Team to ensure effective service delivery and continuous improvement across the practice."

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Patient Services Manager (PSM)

SALARY: Depending on experience

HOURS: 37.5 hours per week, Monday to Friday

About us The Chislehurst Partnership is a forward-thinking GP practice formed through the merger of The Woodlands Practice and Chislehurst Medical Practice. We provide high-quality, person-centred care to approximately 24,000 patients across three sites in the heart of Chislehurst.

We are committed to delivering excellent patient care through innovation, collaboration, and continuous improvement. Our multidisciplinary team, including GPs, GP Registrars, Mental Health Practitioners, Nurses, Healthcare Assistants, Social Prescribing Link Workers, First Contact Physiotherapists, and Physician Associates,

work together to support the health and wellbeing of our local population while fostering a positive, inclusive, and supportive working environment for staff.

Job Summary To provide support to the Practice Manager and work with the management team across a range of duties relating to the patient experience. To lead a team of 30 Care Navigators across both sites with the support of a Lead Care Navigator. This role is supported by 2 Patient Services Assistants who work collaboratively with the PSM to deliver our outstanding patient service.

The main purpose of this role is to ensure excellent communication within the team and to patients, an efficient and organised service provision and support the practice with improvements.

The PSM will lead the team to deliver a professional and helpful service and to provide excellent communication between patients, doctors and the wider team. The PSM will also need to be responsive to practice policies, priorities and the changing needs of the service and adapt the workload as required.

To act as a role model, demonstrating and promoting the standards expected by the partnership and creating the energy and enthusiasm for the service.

Confidently managing a large team of staff, supporting staff development, providing guidance and direction. Act as a focal point for communication, advising on methods of communication and best practice.

Responsibilities of the post

General

Work as a flexible member of the team to ensure the smooth running of the practice, providing support to other team members when necessary

Lead the patient facing team with a positive attitude and a friendly and helpful service delivery

Promoting and modelling the highest standards of customer care for all patients

Provide support to Care Navigators and other team members to assist them in their role

Attend training courses and meetings as and when required

Undertake any other tasks commensurate with the role

Care Navigation team

Management of the Care Navigator team

Managing rotas to ensure adequate staffing levels are maintained and arranging cover when needed.

Organise and facilitate staff appraisals, 1-1s and probation review meetings

Absence management including return to work meetings

Training and development assessment and completion

Assist with recruitment

Training and mentoring new staff

Lead and support the teams

Facilitate communication with the teams regularly

Update teams with system changes and general feedback or information relevant to the role

Practice Policies

Assist the practice management team with preparing new practice policies & protocols where appropriate and ensure teams receive refresher training when required

Ensure all Practice Protocols are understood and adhered to within the Care Navigation team

Patient Communication

Patient feedback

Respond to patient & record comments

Share with relevant teams as learning / improvements

Patient engagement monitoring review team service provision and feedback to the team/individuals

Oversee FFT submission

Work alongside the Patient Participation Group (PPG) and attend meetings

Patient online access / NHS app

Support team promoting online services

Review access processes to enable the easiest pathway for patients

-Patient Complaints

Ensure practice policy for complaints management is completed in a timely manner

Record and manage all complaints & responses

Lead on quarterly complaints review meetings with the complaints lead Partners

Submit annual Ko41b return

Share with the Care Navigation team any learnings from complaints relevant to their role

Highlight to the Practice Manager any complaints relating to other team members

Implement agreed changes from complaints

Care Navigation Administration

Ensure all duties and tasks are completed by the team each day

Oversee daily management of submitted online requests

Ensure all staff have competence to handle any administrative or patient tasks

Oversee delegation of general housekeeping duties

Make sure the working environments are tidy, information governance compliant, safe and minimising waste where possible

Ensure the team operate within practice policies with particular attention to patient confidentiality and information security measures

Oversee significant events which relate to the Care Navigation team

Work with the team to support development of effective processes and ensure the operational day is supported by the team.

Ensure the Care Navigation team monitor the tidiness of the premises and practice notice boards displaying relevant and up to date information for patients.

Maintaining sufficient stock of paperwork at reception area

Monitor effectiveness of systems and report any problems or variations as required

Observe and manage the volume of telephone calls, online enquires and the number of patients in the reception area.

Services Promotion

Review accessibility for all patients physically in the practice as well as through IT / telephone systems

Person Specification

Qualifications

Essential

• Qualifications & Experience
• Educated to GCSE level or equivalent including English and Mathematics.
• Previous experience of managing or supervising a team within a healthcare, customer service, or administrative environment.
• Experience of staff recruitment, training, performance management, and development.
• Experience of managing rotas and staffing levels.
• Experience of handling patient complaints, feedback, and service improvement initiatives.
• Experience of working with confidential information and maintaining information governance standards.
• Proficient in Microsoft Office applications and clinical operating systems.

Desirable

• Management or leadership qualification.
• Experience working in a GP practice, NHS setting, or primary care environment.
• Experience using EMIS Web, Accurx, NHS App administration, or other NHS digital systems.
• Experience working with Patient Participation Groups PPGs.
• Experience leading quality improvement or service redesign projects.

Job summary

Are you an exceptional CYP nurse ready to shape the future of high-intensity care? We are seeking a dynamic, ambitious and highly experienced CYP PICU/LSU Pathway Nurse Consultant to provide expert clinical leadership across the East of England Provider Collaborative (EoEPC). Working alongside senior leaders, nurses, case managers and people who use our services, you will help turn our shared ambitions for CYPMH services into lasting change.

This is a high-profile opportunity to transform how care is commissioned and delivered for children and young people with complex needs and increased risk. You will bring a wealth of advanced clinical experience in CYP and PICU nursing, combining authoritative practice, sound professional judgement and the credibility to influence across organisational boundaries.

As the first postholder in this newly created role, you will have the freedom and influence to set the standard. We are looking for a nurse consultant with clear evidence of clinical innovation, research engagement and translating evidence into measurable service improvement. You will lead transformation, strengthen nursing practice and demonstrate the impact that expert nursing leadership can achieve across the High-Intensity Pathway.

Main duties of the job

The postholder willlead on the operation and development of the CYPMH PICU Advisory service, working alongside the collaboratives single point of access (Patient Flow Hub) and the clinical lead. They will be a senior member of the Patient Flow Team, responsible for the gatekeeping of referrals across East of England.

During Phase 1 of the pathway development the NC role will focus upon referrals where a GAU or a community referrer is requesting higher level of security or intervention for CYP. In phase 2, the NC will join the project team in developing and implementing the new PICU -LSU model in EoE. This project aims to reduce the escalation to the LSU pathway and implement an enhanced therapeutic inpatient model.

Working collaboratively with providers and other stakeholders, the postholder will support the on-going development, implementation, and monitoring of the CYPMHS High Intensity provision, offering consultation, training, and support for clinicians with the management of complex presentations, primarily within GAU Tier 4 settings. There may be occasions which require work outside of these settings, such as acute hospitals and within local communities where a PICU referral is made directly for CYP. The post holder will provide specialist clinical knowledge and advice to the Transformation and Commissioning Team (TACT) on all aspects of CYPMHS PICU development, clinical governance, quality and service improvement initiatives.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£68,852 to £79,638 a year per annum, pro rata (inclusive of 5% HCAS)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

367-SS-101688

Job locations

Kingsley Green

Harper Lane

Radlett

WD7 9HQ

United Kingdom

Job description

Job responsibilities

To provide strategic nursing input at senior level and to ensure effective advice to theCollaborative and other management team members, to provide effective, user focusedChildren and Young Peoples mental health services and a high standard of nursing care throughout the service.

To work in close collaboration with other senior members of the collaborative, and externalagencies, contributing to the planning and delivery of high-quality service with regards to the development of CYPMH inpatient and community services.

To develop nurse-led initiatives regarding care programmes, which incorporate the postholders higher level of practice, advancing nursing practice and opportunities for patientstreatment, intervention and mental health and physical care needs providing specialistnursing advice and input.

To be able to participate in national workstreams for the development of CYPMHS PICU services and CYPMHS PICU initiatives.

To be able to participate in workstreams for the development of CYPMHS low secure services alternatives within EoEPC services.

The core functions of the role are based on the DH (1999) and DHNI (2018) four functions/main areas for Consultant Nurse practice: expert practice; professional leadership and consultancy; education and development; and practice and service development linked to research and evaluation.

Job description Job responsibilities To provide strategic nursing input at senior level and to ensure effective advice to theCollaborative and other management team members, to provide effective, user focusedChildren and Young Peoples mental health services and a high standard of nursing care throughout the service. To work in close collaboration with other senior members of the collaborative, and externalagencies, contributing to the planning and delivery of high-quality service with regards to the development of CYPMH inpatient and community services. To develop nurse-led initiatives regarding care programmes, which incorporate the postholders higher level of practice, advancing nursing practice and opportunities for patientstreatment, intervention and mental health and physical care needs providing specialistnursing advice and input. To be able to participate in national workstreams for the development of CYPMHS PICU services and CYPMHS PICU initiatives. To be able to participate in workstreams for the development of CYPMHS low secure services alternatives within EoEPC services. The core functions of the role are based on the DH (1999) and DHNI (2018) four functions/main areas for Consultant Nurse practice: expert practice; professional leadership and consultancy; education and development; and practice and service development linked to research and evaluation.

Person Specification

Qualifications

Essential

• Registered Mental Health Learning Disability Nurse with extensive post registration Experience
• A management qualification or equivalent experience
• A leadership qualification or equivalent experience
• Nursing professional registration

Desirable

• higher Degree in a Nursing Qualification, preferably to Doctorate level
• advanced clinical practice skills

Experience

Essential

• Extensive experience leading innovation and best nursing practice in CYPMH within the context of a multidisciplinary environment and across complex systems. including CYP/LD HDU/PICU experience
• Extensive and broad range of NHS work with significant seniority within profession.
• Evidence of delivering significant service change and developments
• Representing key issues at senior management level and above.
• Extensive experience of working within a management and clinical setting,

Desirable

• Research experience
• Experience in providing clinical supervision for multi-disciplinary clinicians and for complex case presentations.

Person Specification Qualifications Essential Registered Mental Health Learning Disability Nurse with extensive post registration Experience A management qualification or equivalent experience A leadership qualification or equivalent experience Nursing professional registration Desirable higher Degree in a Nursing Qualification, preferably to Doctorate level advanced clinical practice skills Experience Essential Extensive experience leading innovation and best nursing practice in CYPMH within the context of a multidisciplinary environment and across complex systems. including CYP/LD HDU/PICU experience Extensive and broad range of NHS work with significant seniority within profession. Evidence of delivering significant service change and developments Representing key issues at senior management level and above. Extensive experience of working within a management and clinical setting, Desirable Research experience Experience in providing clinical supervision for multi-disciplinary clinicians and for complex case presentations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Kingsley Green

Harper Lane

Radlett

WD7 9HQ

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Kingsley Green

Harper Lane

Radlett

WD7 9HQ

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job summary

Are you an experienced Pharmacist looking for a flexible bank opportunity where you can make a real difference to patient care?

Were looking for a Bank Pharmacist to join our Pharmacy team at Practice Plus Group Hospital, Southampton. Youll support the delivery of a high-quality clinical pharmacy service across inpatient, outpatient and day-patient services, helping to ensure medicines are used safely, effectively and appropriately.

This vacancy is offering a bank/flexi contract, allowing you to book shifts that work around your current commitments.

Main duties of the job

Working closely with our multidisciplinary clinical teams, youll provide expert pharmaceutical advice and support throughout the patient journey. Youll review prescriptions, optimise medicines, counsel patients and carers, support discharge planning and provide dispensary cover. Youll also contribute to medicines governance, clinical audit, incident management, staff training and the continued development of safe and effective pharmacy services.

About us

Youll be a GPhC-registered Pharmacist with experience in a similar role and a strong commitment to delivering high-quality patient care. Hospital experience would be advantageous.

Youll also bring:

• Strong communication and team-working skills
• The ability to work effectively within a multidisciplinary team
• Excellent attention to detail
• The ability to prioritise and remain calm under pressure
• Knowledge of the legal requirements surrounding the supply and storage of medicines and controlled drugs
• A flexible, proactive approach and commitment to continued professional development

To apply for the role click on the link below. If you have any questions contact [email protected] in our friendly resourcing team. We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK. #LI-KM1

Job description

Job responsibilities

Are you an experienced Pharmacist looking for a flexible bank opportunity where you can make a real difference to patient care?

Were looking for a Bank Pharmacist to join our Pharmacy team at Practice Plus Group Hospital, Southampton. Youll support the delivery of a high-quality clinical pharmacy service across inpatient, outpatient and day-patient services, helping to ensure medicines are used safely, effectively and appropriately.

This vacancy is offering a bank/flexi contract, allowing you to book shifts that work around your current commitments.

Person Specification

Qualifications

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Experience

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Additional Criteria

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Principal Clinical/Counselling Psychologist - Diabetes

We are delighted that as part of our integration plans to work across organisational systems, that our Clinical Health Psychology Service continues to offer opportunities in partnership with our Acute Hospital Partners, at Bedfordshire Hospital NHS Foundation Trust. The post holder will join a large, supportive and enthusiastic Clinical Health Psychology team in Bedfordshire Community Health Services Directorate. This post will contribute to the delivery of improved treatment outcomes for patients with Diabetes, through the provision of specialist psychological assessment and intervention delivered as an integrated member of the Diabetes multidisciplinary teams. The posts holder will further develop the psychological skills and knowledge within the teams across the diabetes pathways from acute provision, out reaching with indirect work into the integrated diabetes community hubs. There will be opportunities to deliver training and provide clinical supervision and consultancy, and develop improved pathways with Eating Disorder Services and Mental Health Services alongside developing one's own leadership style and skills.

All candidates must be HCPC registered , be able to travel between sites and be passionate about clinical health psychology.

Main duties of the job

The post-holder will provide the following integrated and embedded input to the multidisciplinary services for Diabetes:

• Take the lead in assessing the need for, and providing training and support in, psychological skills for the multidisciplinary teams delivering care
• Hold a small case load providing specialist individual and group psychological interventions
• Be accountable for their own professional practice in the delivery of a highly specialist clinical health psychology service
• Support and build competency in psychological practice and trauma informed care principals within the teams, by providing training, coaching, clinical supervision, consultation, mentorship and advice on matters related to psychological components of care
• Manage and clinically supervise the work of assistant and/or trainee psychologists/Clinical Associate Psychologists for whom the post-holder has professional responsibility within the services
• Supervise and support the psychological assessment and therapy provided by other relevant professional staff involved in the care of patients
• Work autonomously within professional guidelines and exercise delegated responsibility for the systematic governance of psychological practice within the post-holders areas of responsibility.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations

Job description

Job responsibilities

Also the post holder will :

• Work closely with the Clinical Health Psychology Services Head of Service for Luton and Bedfordshire to facilitate implementation of local diabetes strategy and adhere to national standards appropriate to the health and social care setting, contributing to strategic planning of the service.
• Utilise research skills for research, audit, and to contribute to quality improvement, policy and service development
• Advise on and contribute to policy changes within the post-holders areas of responsibility, in partnership with professional and service manager

For further information please refer to the attached JD&PS

Person Specification

Training Qualification

Essential

• Doctorate in Clinical Psychology or equivalent training as an applied practitioner
• HCPC registration as a Practitioner Psychologist
• Training in clinical supervision for doctoral clinical psychology trainees.

Desirable

• Post-doctoral training in one or more relevant specialist areas of psychological practice, eg: EMDR.
• Leadership Training
• Quality Improvement Training
• BABCP registered

Experience

Essential

• Substantial experience of working as a qualified psychological practitioner with post qualification experience of working with people with Long Term Health Conditions and working as part of multidisciplinary team for people with complex physical health conditions often with mental health comorbidities.
• Well-developed experience of assessment, formulation and treatment with people (and families/carers) with complex & chronic long term conditions.
• Experience in working within at least two therapy modalities (CBT and one other).
• Experience of the application of psychology in different cultural contexts, including working with interpreters.
• Experience of working with a wide variety of client groups across the whole life course, presenting problems that include the full range of clinical severity, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse.
• Research and audit experience.
• Experience of representing psychology within the context of multi-disciplinary care.
• Experience of developing and delivering specialist training programmes.
• Experience of supervising professional and clinical practice of qualified and Unqualified staff.
• Experience of liaison and joint work with other statutory, and third sector agencies.
• Identification of need and development of services to meet need.
• Experience managing other staff
• Experience of liaison and joint work with other statutory agencies, including crisis management
• Identification of need and development of services to meet need.
• Ability to provide and promote appropriate means of support to carers and staff exposed to highly distressing situations and challenging behaviours

Knowledge & Skills

Essential

• Demonstrates an understanding of the challenges of working with this client group
• Highly developed knowledge of the theory and practice of at least two specialised psychological therapies with adult clients with complex physical and mental health needs, which should include CBT and one other.
• Knowledge of the theory and practice of specialised psychological therapies in specific difficult-to-treat groups (e.g. complex needs, dual diagnosis, and persons with additional disabilities etc).
• Able to provide & receive highly complex, sensitive or contentious information in a 11 highly emotive and sometimes hostile atmosphere, in a range of relationships and settings. Able to use highly specialist skills of empathy to work with and overcome barriers to understanding and acceptance.
• Experience of working with complex systems of care.
• Ability to teach and train others, using a variety of multi -media materials suitable for presentations within public, professional and academic settings.
• Able to draw upon a broad theoretical knowledge base in the analysis of highly complex facts or situations to arrive at appropriate formulations. Able to compare and select from a range of treatment options, based on formulation.
• Ability to work creatively, co -operatively, reliably and consistently as an independent practitioner, as a mentor and supervisor, and in multi -disciplinary and team settings.
• Ability to hold service level needs and operations alongside a small complex case load.
• Competence in use of IT equipment and software packages for the purposes of clinical record keeping, electronic communication, creating organisational 12 documentation, data entry and analysis, research, and multimedia presenting and teaching
• Knowledge of legislation, NSF guidelines, NICE guidance and other national policies for the area of speciality and their implications for clinical practice
• Ability to provide a culturally -competent and non -stigmatising accessible service including an awareness of the potential impact of discrimination. Particular awareness and sensitivity to cultural and ethnicity differences .
• Able to be flexible and adapt approach according to need. Able to innovate on the basis of theoretical knowledge

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

There are two positions available across two different locations.

An Apprenticeship is a programme of work-based learning in which the successful candidate will be working towards an Apprenticeship in NHS Customer Services (Level 2). On an Apprenticeship, the post holder works towards their qualifications whilst learning a job role or a variety of roles within the Admin department. The aim for the post holder is to acquire the skills, knowledge, experience and qualifications that are required for them to be able to meet the requirements of a substantive position after the completion of their apprenticeship.The Apprenticeship lasts for 18 months and after this, Apprentices are given the opportunity andsupport to apply for a substantive role within East London NHS Foundation Trust if available.

Eligibility requirements

Potential apprentices must be 16 years old or above (there is no upper age limit).

You must not have prior learning in the same subject that you wish to do an apprenticeship in.

You must have been living in the UK for the last 3 years.

If you are on a Visa, you must have a valid visa that covers the length of the apprenticeship contract; read more about whether your visa is suitable here- Apprenticeship Visa Requirements

You must be able to access public funds and not already be in full-time education.

You must be able to work 37.5 hours a week.

Main duties of the job

To be the first point of contact within a busy environment and welcome all in a professional andfriendly manner. The post holder is responsible for a range of reception and administrative dutiesand functions within the wider team and ensures that they are carried out efficiently, effectivelyand up to a high standard.To work alongside and to cover, when appropriate, other administration staff across severallocations in some instances.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

To receive all incoming calls and all visitors to the service and deal with appropriately in a courteous and helpful manner.

To be aware of the teams daily movements, where to contact them and to call them when required and appropriate.

To assist in providing a flexible administrative service and to undertake several office duties at the request of the line manager across several locations in some instances.

To co-ordinate and oversee service room bookings and report any problems to line manager.

To deal with a range of queries from the public and other agencies in a polite and helpful manner, whilst working in reception also by telephone and face to face encounters, seeking advise and guidance from team members as appropriate.

Ensure all messages are correctly recorded and promptly passed to relevant team members/other personnel.

When appropriate, and with agreement with the line manager, be responsible for ad hoc and one off secretarial/admin duties for practitioners/directors/managers within the service .

To maintain office-filing systems and ensure information relating to users of the service is accessible to relevant staff maintaining confidentiality at all times.

When required, book couriers and ensure mail is franked and sent out in a timely manner.

To receive regular one to one and team supervision from the line manager. As a service team member to work flexibly in order that essential priority tasks are covered and dealt with.

To use information technology for a range of purposes.

To report to the line manager any issues that are of concern relating to health and safety of the building.

To have excellent verbal, written and communication skills.

To induct new staff to reception administration systems.

To have the ability to remain calm and sensitive in difficult and stressful situations.

To understand reporting lines and who would be the best person to contact in a variety of situations.

When required be a point of contact for taxi drivers/managers and responsible ad hoc bookings for staff/service users.

Ensure all security guidelines are followed when receiving visitors, deliveries and maintenance personnel.

Person Specification

Qualifications and experience

Essential

• Good standard of Written and Spoken English
• Working in a team or as part of an administrative team

Desirable

• English & Maths GCSE or equivalent functional skills
• Experience of working in an office environment and routine office administration

Skills and Communication

Essential

• Good communication skills
• Basic IT skills including Microsoft Office

Desirable

• Experience with making telephone calls and other forms of communication
• Computer Literacy including word processing and data entry

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We are looking to recruit an Assistant Psychologist to join our High Intensity User Team (HIUT).

The HIUT exists to identify frequent attenders to the Emergency Department (ED) at the Royal London Hospital, Whitechapel. To consider any unmet needs that may be increasing their attendance and seeks to ameliorate this unmet need. The post holder will work closely with the HIUT Nurse Team Manager and Clinical Psychologist. This small, supportive and well-regarded team is located within the wider Department of Psychological Medicine.

Our clients are some of the most marginalised service users, who may not easily fit into the current make-up of services. This means we use flexible, creative and person-centered approaches within the team, and ensures a stimulating working environment with lots of multi-agency working.

In your supporting statement, please answer the following questions:

• What experience do you have working with adults presenting in crisis services or adults with complex needs?
• What interests you about working in the Royal London Hospital High Intensity User Team?
• What post-graduate experience do you have with audit and service evaluation?

Main duties of the job

Supporting clinical interventions, and evaluating the service.

Collating data around people who present frequently to the ED and ensuring that the team receives this data in a timely manner.

Supporting ED staff in identifying people frequently attending A&E with:

• primary mental health problems secondary mental health problems as a result of persistent physical health conditions undetected but treatable psychological difficulty, for example, non-cardiac chest pain, MUS, breathlessness, panic and asthma. May involve teaching and delivering training.

Gathering service use history, mental health history and liaising with other professionals

Screen suitability of referrals

Complete outcome data regarding service use prior to work within HIUT and post discharge, for audit and service evaluation purposes.

Provide regular written reports on outcomes to a variety of stakeholders

Produce, coordinate and disseminate Multi agency coordinated plans.

Support qualified clinicians on joint visits

Complete supervised, low-level, structured clinical work under close supervision from the HIUT Clinical Psychologist.

Support the psychological work of others within the service and associated services through delivery of teaching, training, and advice about specific psychological interventions and assessments, as appropriate to experience and competence and as directed by senior staff.

Follow defined practices and procedures under the management of senior staff.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£34,186 to £37,389 a year per annum Inc HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

363-TH8205055-A

Job locations

Royal London Hospital

Whitechapel road

London

E1 1BJ

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for full job details and resaponsibilties.

Job description Job responsibilities Please see attached job description and person specification for full job details and resaponsibilties.

Person Specification

Education/ Qualification/ Training

Essential

• oFirst degree in Psychology (2i or above), conferring graduate basis for registration as accredited by the BPS

Desirable

• oBreakaway Training
• oAttendance at specialist short courses (e.g. CBT for Psychosis) or other substantial clinically-focused training

Experience

Essential

• oExperience of clinical audit and research at undergraduate level.

Desirable

• oPostgraduate experience of working within an adult psychiatric/acute hospital inpatient setting
• oExperience of working with challenging behaviour.
• oExperience of conducting service related research
• oWork in a multi-cultural setting, including working with interpreters.

Knowledge and skills

Essential

• Graduate level knowledge of psychological research methodology and statistical analysis.
• Awareness of racial and diversity issues through attendance of relevant training.
• Skills in relevant psychological assessment and interventions that enable working as a pre-qualified practitioner with close clinical supervision.
• Skills in providing supporting teaching and training provided by psychologists or others to other professional groups.

Knowledge and Skills

Essential

• oSkills in conducting psychological assessment, formulation and low-intensity psychological interventions tailored to the formulation, under the supervision of the qualified psychologist
• oCommunication & Relationship skills: Able to provide & receive sensitive or contentious information in a highly emotive atmosphere. Strong skills in engagement and development of a therapeutic rapport.
• o Able to use skills of empathy to overcome barriers to understanding and acceptance. Able to confidently liaise with other professionals from a range of backgrounds and share formulations of high intensity use appropriately and with support of qualified colleagues
• oAnalytical & judgemental skills: Able to draw upon a specific theoretical knowledge and models to develop holistic formulations of the drivers of high intensity use of services, under clinical supervision.
• o Able to monitor and evaluate the outcomes of direct clinical work appropriately, through PROMS or qualitative feedback
• o Able to assess risk to self, other, and from others; including the HIUT-specific risk of iatrogenic harm; and to be able to seek qualified support responsively should urgent risk arise in the absence of the qualified psychologist

Desirable

• oCultural awareness: Aware of the potential impact of discrimination & disadvantage on mental health.
• oFlexibility: Able to be flexible and adapt approach according to need

Person Specification Education/ Qualification/ Training Essential oFirst degree in Psychology (2i or above), conferring graduate basis for registration as accredited by the BPS Desirable oBreakaway Training oAttendance at specialist short courses (e.g. CBT for Psychosis) or other substantial clinically-focused training Experience Essential oExperience of clinical audit and research at undergraduate level. Desirable oPostgraduate experience of working within an adult psychiatric/acute hospital inpatient setting oExperience of working with challenging behaviour. oExperience of conducting service related research oWork in a multi-cultural setting, including working with interpreters. Knowledge and skills Essential Graduate level knowledge of psychological research methodology and statistical analysis. Awareness of racial and diversity issues through attendance of relevant training. Skills in relevant psychological assessment and interventions that enable working as a pre-qualified practitioner with close clinical supervision. Skills in providing supporting teaching and training provided by psychologists or others to other professional groups. Knowledge and Skills Essential oSkills in conducting psychological assessment, formulation and low-intensity psychological interventions tailored to the formulation, under the supervision of the qualified psychologist oCommunication & Relationship skills: Able to provide & receive sensitive or contentious information in a highly emotive atmosphere. Strong skills in engagement and development of a therapeutic rapport. o Able to use skills of empathy to overcome barriers to understanding and acceptance. Able to confidently liaise with other professionals from a range of backgrounds and share formulations of high intensity use appropriately and with support of qualified colleagues oAnalytical & judgemental skills: Able to draw upon a specific theoretical knowledge and models to develop holistic formulations of the drivers of high intensity use of services, under clinical supervision. o Able to monitor and evaluate the outcomes of direct clinical work appropriately, through PROMS or qualitative feedback o Able to assess risk to self, other, and from others; including the HIUT-specific risk of iatrogenic harm; and to be able to seek qualified support responsively should urgent risk arise in the absence of the qualified psychologist Desirable oCultural awareness: Aware of the potential impact of discrimination & disadvantage on mental health. oFlexibility: Able to be flexible and adapt approach according to need

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

Royal London Hospital

Whitechapel road

London

E1 1BJ

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

Royal London Hospital

Whitechapel road

London

E1 1BJ

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job summary

To support the provision and management of the IVT waiting lists at Doncaster and Bassetlaw Teaching Hospitals and provide administrative support to the Divisional clinical admin teams.

The post holder will provide administrative/reception service support to facilitate the patient pathway. The post holder will work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks as and when required.

The post holder will build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP's) to ensure functions of the role are carried out correctly and within given timescales.

The post holder will ensure accurate data recording using the Patient Administration System (PAS) and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.

The post holder may be expected to work on a rota basis to ensure appropriate service cover at all times; this may include cross site working/cross cover with other reception areas/wards.

Main duties of the job

Management of waiting list:

Maintain IVT waiting lists, ensuring that Trust waiting times targets are achieved, plan IVT lists and liaise with consultants, secretaries and general manager as necessary to ensure the mix of patients and procedures is acceptable

Liaise with other waiting list offices within the trust

Cancel IVT lists as required and notify patients of cancellations/changes.

Provide an outpatient/inpatient booking service, using PTLs and agreed processes to ensure effective use of clinic/theatre capacity in accordance with national/local/clinically instructed waiting times.

Use patient administration systems (Camis) to record and examine information about patients to maintain data quality

Print out Camis reports in relation to IVT clinic lists

Handle internal & external telephone calls to the department in a professional and helpful manner.

Assisting with training for new members of the team.

Assist in representing the department at relevant Trust meeting with regard to admissions/office procedures etc.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualifcation & Training

Essential

• English to GCSE level A-C (or equivalent)

Desirable

• Supervisory qualification or evidence of attending training courses

Knowledge & Experience

Essential

• Previous experience of working within a clinic role
• Able to provide accurate information independently
• Demonstrate working knowledge of Microsoft packages including Word & Excel
• Customer Care Experience
• Experience of working within busy/demanding environment

Desirable

• Previous hospital or NHS experience working in a clerical/administrative role

Personal Attributes & Skills

Essential

• Team player with a professional approach to work well with colleagues; able to develop good working relationships
• Proactive, self motivated and with a positive approach to work
• Excellent verbal and written communication skills
• Ability to work under pressure to meet tight deadlines in a busy environment

Job summary

Permanent | Part Time | 15 hours per week

The part-time vacancy is 15 hours per week, over 5 days, shift times are 5.00 pm to 8.00pm, working Monday to Friday.

The successful candidates would be expected to work bank holidays.

We are looking for a Domestic Assistant at Ryegate Children's Centre, to help keep our clinical spaces clean, fresh, and welcoming. You'll help ensure a safe and hygienic environment for patients, staff, and visitors by using modern cleaning methods and equipment across different areas including bathrooms, floors, carpets, and surfaces.

About You: You're someone who takes pride in creating clean, safe, and welcoming spaces. You'll have experience working in a domestic role or a public-facing environment, and you'll be detail-oriented, and eager to contribute to a supportive team. You bring a positive attitude and a commitment to high standards.

Apply today!

Main duties of the job

Reporting into the Team Leader, your responsibilities will include:

• Clean and sanitise floors, surfaces, and high-touch areas in patient rooms and communal spaces.

• Launder and replenish linens, including curtains, bed linen, and patient clothing.

• Maintain cleanliness of toilets, sinks, baths, and other high surfaces, plus carpets and internal glass.

• Manage waste disposal, replenish consumables, and monitor stock levels.

• Help with food service and ensure storage and care of cleaning equipment.

• Report faults, follow safety guidelines, and participate in required training (e.g., fire safety, manual handling).

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note: We do not offer visa sponsorship for Band 2 roles

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications

Essential

• GCSE level education or functional skills, or equivalent experience

Desirable

• Basic Food Hygiene
• NVQ level 1&2 in Cleaning Sciences or equivalent

Experience

Essential

• Experience working in a domestic role
• Experience working in a public facing environment

Knowledge & Experience

Essential

• Ability to manage time effectively and prioritise tasks appropriately
• Ability to pay close attention to detail and ensure accuracy

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).