Job summary

We have an exciting opportunity in Hywel Dda University Health Board for three Advanced Physiotherapy Practitioners, two based within Carmarthenshire and one based within Pembrokeshire. The posts will support the development of the MSK pathway by working initially within the Clinical Musculoskeletal Assessment & Treatment service (CMATS). As pathways transform there will be a requirement to work across the integrated MSK pathway including areas such as Primary Care, Outpatient care and the MSK Interface clinics based on service needs. The Carmarthenshire posts will predominantly be based in the new Pentre Awel facility, with additional clinics based around Carmarthenshire (including Amman Valley, Cross Hands and Hafan Derwen sites). The Pembrokeshire post will be based at Withybush General Hospital with possible clinics at South Pembrokeshire hospital and Tenby Cottage Hospital. All locations are subject to service demand. The University Health Board is working towards developing a fully integrated pathway and as part of this vision, the post holder will be required to work closely with the existing primary care MSK team, core MSK physiotherapy and Clinical Musculoskeletal Assessment and Treatment Services (CMATS). It will provide an exciting opportunity to push the boundaries of physiotherapy practice, working through the whole MSK pathway, to develop strong clinical networks and to streamline pathways of care for our patients.

Main duties of the job

The post holder is identified as a clinical expert and is required to have a high clinical profile ensuring the provision of effective and efficient care. At this level each post holder is expected to work as a highly skilled senior practitioner and to have expert knowledge. The primary focus of the role is to work as an advanced, autonomous practitioner providing patient-centred clinical care, encompassing the skills of musculoskeletal assessment, examination, diagnosis and treatment and rehabilitation of patients. The posts are intended to provide improved outcomes for patients by improving timeliness and consistency of care. The successful candidates will support the development of this service providing leadership and clinical service delivery. We are looking for enthusiastic and motivated individuals who have proven leadership skills and experience working at Extended Scope or Advanced Practice levels. MSc level training is essential.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

Person Specification

Qualifications & Knowledge

Essential

• Registered HCPC Physiotherapist
• Relevant Master's Degree or equivalent experience in relevant area
• Advanced specialist knowledge of patient pathways
• Advanced theoretical knowledge and practical experience to carry out clinical consultation and/or examination relevant to practice
• Evidence of maintaining an Advanced Clinical Practice portfolio

Desirable

• Management/leadership qualification or possess equivalent skills and experience
• In receipt or working towards Independent Authorisation of Blood Products (if relevant for role)
• Non-medical prescriber
• Musculoskeletal Injection Therapy
• IRMER Training
• Independent requesting of radiological investigation or willingness to complete

Experience

Essential

• Extensive post registration clinical experience in advanced practice within specialty area.
• Evidence of performing at an Advanced Level of Practice
• Proven track record of working collaboratively with multi-disciplinary teams

Other

Essential

• Flexible approach to the needs of the service.
• Ability to travel between sites in a timely manner

Desirable

• Desirable Welsh Speaker (Level 1)

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Mental Health Support Worker, Young People

Bromborough, Wirral

£26227.50 - £27378.00 (Depending on experience)

Full Time 37.5 hours per week

Shift patterns will include :

Early - 7am - 3.30pm

Late - 2pm - 10.30pm

Early/late- 8am-7.30pm/10am-9.30pm

You may be required to cover Waking Night shifts on occasions for holiday/absence reasons;Waking Night - 8.30pm - 7.30am

Please note that we do not currently hold a sponsor licence and are therefore unable to sponsor work visas. Applicants must have the unrestricted right to work in the UK at the time of application and for the duration of employment.

Main duties of the job

Essential requirements of a Support Worker

• Flexibility - Your role will involve working shifts including weekends and Bank Holidays
• Must be able to attend training throughout employment which will be held on weekdays
• Good written skills and the ability to write basic reports and record information accurately
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
• Good verbal communication skills and the ability to listen to others
• An ability to maintain a professional working boundary
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Support Worker

• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health need

About us

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits:

• Minimum 30 days holiday.
• An additional day off each year for your birthday.
• Enhanced company sick pay.
• Enhanced company pension.
• Enhanced maternity/paternity leave.
• Paid time off for fertility treatment.
• Life Assurance (2 x annual salary).
• Electric Car Salary Sacrifice Scheme
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits
• Employee Assistance Programme/24-hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate).
• Paid Training, Induction and DBS check.
• We are a Mindful & Disability Confident Employer.
• We are a supporter of the Greater Manchester Good Employment Charter.
• We are a Menopause Friendly Organisation.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts.
• Refer a Friend Scheme (Up to £500 per referral).
• Free onsite parking.

Job description

Job responsibilities

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

Southfield House is a stunning 7-bedroom luxury home located in the charming town of Bromborough, within the metropolitan borough of Wirral, Merseyside. This spacious property blends historic character with modern living, featuring open-plan rooms, high ceilings, and large windows, creating a bright, airy environment. The home offers a front garden with parking, along with a large back garden perfect for outdoor activities, especially during the summer months. Southfield House is well-connected by public transport, making commuting and travel around the region convenient. Bromborough Train Station is approximately a 5-minute drive or 15-minute walk from the property. For local bus services, Bromborough is well-served with regular buses that connect the area to Birkenhead, as well as offering routes to Liverpool city centre. For drivers, the M53 motorway is easily accessible from Southfield House. Bromborough is a peaceful yet well-connected area with a variety of local amenities. Just a short distance from the house, Croft Retail and Leisure Park offers a wide selection of supermarkets, shops, cafes, and restaurants, ensuring all daily needs are met for our young people. Bromborough Village itself features local shops, pubs, and other essential services, while healthcare needs are served by Bromborough Health Centre and other medical facilities in the area. The area offers several beautiful parks and green spaces. Wirral Country Park is just a short drive away, providing scenic walking trails, cycling routes, and nature reserves.

Previous care experience is not essential,and full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team.

The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development.

Person Specification

Qualifications

Desirable

• Do you have any formal qualifications in care?

Experience

Essential

• Previous experience of working in a team
• An understanding of the issues young people face

Skills

Essential

• Good written communication skills and the ability to write basic reports and record information accurately
• IT skills and the ability to write emails and use Microsoft office

Other

Essential

• Able to work shifts (including weekends, bank holidays where required to complete any necessary training)
• Good verbal communication skills and the ability to listen to others

Job summary

Mental Health Support Worker, Young People

Offerton, Stockport

£26227.50 - £27378.00 per annum (Dependent on Experience)

Full Time 37.5 hours per week.

Early - 7am - 3.30pm

Late - 2pm - 10.30pm

Early/late- 8am-7.30pm/10am-9.30pm

You may be required to cover Waking Night shifts on occasions for holiday/absence reasons;Waking Night - 8.30pm - 7.30am

Please note that we do not currently hold a sponsor licence and are therefore unable to sponsor work visas. Applicants must have the unrestricted right to work in the UK at the time of application and for the duration of employment.

Main duties of the job

Essential requirements of a Support Worker

• Flexibility - Your role will involve working shifts including weekends and Bank Holiday
• Full UK manual driving licence - not automatic
• Must be able to attend training throughout employment which will be held on weekdays
• Good written skills and the ability to write basic reports and record information accurately
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
• Good verbal communication skills and the ability to listen to others
• An ability to maintain a professional working boundary
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Support Worker

• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health needs

About us

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

• Minimum 30 days holiday.
• An additional day off each year for your birthday.
• Enhanced company sick pay.
• Enhanced company pension.
• Enhanced maternity/paternity leave.
• Paid time off for fertility treatment.
• Life Assurance (2 x annual salary).
• Electric Car salary sacrifice scheme
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits.
• Employee Assistance Programme/24-hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate).
• Paid Training, Induction and DBS check.
• We are a Mindful & Disability Confident Employer.
• We are a supporter of the Greater Manchester Good Employment Charter.
• We are a Menopause Friendly Organisation.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts.
• Refer a Friend Scheme (Up to £500 per referral).
• Free onsite parking.

Job description

Job responsibilities

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Our young people can still be quite active at night so you will have lots of interaction and will be required to support them their wellbeing, education, household tasks and general life skills. There will also be more challenging aspects to the role such as incident management and de-escalation of challenging behaviours. You will be required to update online care records, complete medication administration and provide effective handovers to the day staff. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment. Even though you are working nights, you will have the support of another night worker or a sleep in and have access to an on-call manager for additional support.

At our home in Stockport, you will be working with young people who have a variety of mental health diagnosis including personality disorder, those who have difficult relationships with food and those who use self-harm as a strategy to cope with their emotions. As such, you will be required to be patient and resilient as the support you will be providing to our young people will include supporting them to improve their relationship with food and managing incidents of self-harm. A number of our young people are preparing for moving on positively from the home into the community, therefore you will be supporting this transition through things such as: supporting them to self-administer their own medication, getting back into education, accessing public transport and appointments independently. Our young people are very adventurous and engage in a variety of activities including festivals, walking in the Peak District, visiting places like the cinema, Trafford Centre, indoor golf as well as having a stroll on a local park. There will never be a dull moment when you are on shift.

The home is a 4-bed service which is located between Stockport town centre and Marple giving the house the best of both worlds in the sense of being close to all amenities being near a town centre but also the opportunity to explore the countryside. The house is a large 4-bedroom detached property which is well maintained and homely, making it a lovely environment to work in. The garden is another area of activity and includes a trampoline, football nets, dining area as well as flower beds and vegetable patch.

Previous care experience is not essentialand full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team which includes Reflective Practice, 1:1 supervisions and Group Staff support.

The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development.

Person Specification

Qualifications

Desirable

• Do you have any formal qualifications in care?

Experience

Essential

• Previous experience of working in a team
• Do you have An understanding of the issues young people face?

Skills

Essential

• Good written communication skills and the ability to write basic reports and record information accurately
• IT skills and the ability to write emails and use Microsoft office

Others

Essential

• Able to work shifts (including weekends, bank holidays where required to complete any necessary training)
• Do you have Good verbal communication skills and the ability to listen to others?

Job summary

People/HR Adviser (Fixed term for 1 year, maternity cover)

You must be CIPD qualified level 3 qualified

£31,960.50 - £36,348.00 per annum dependent of experience/qualifications

Full time 37.5 hours a week, Monday- Friday

Hybrid working involving 2 office days in Stockport and homeworking for 3 days.

Main duties of the job

We are now looking for an experienced People/HR Adviser to join our friendly and professional People team for a fixed term period of 1 year to support maternity cover. This is a true generalist role and is a great opportunity for someone who wishes to develop their HR experience in a healthcare environment.

About youo An experienced People/HR Advisero Professional membership- CIPD Level 3 qualificationo Desirable to hold or be working towards the completion of the CIPD Level 5 qualification.o Previous experience of managing an ER caseload from start to finish.o A good knowledge of employment law and best practise and be confident in providing advice.o Experience of the full recruitment and retention life cycle including advertising, onboarding, and leaver processes.o Experience of working in a healthcare environment would be beneficial but not essential.o Excellent IT skills- Microsoft Office and ability to produce and analyse data.o Knowledge and experience of HR softwareo Excellent communication skills and the ability to establish effective working relationships with staff and managers.o Excellent organisational skills and the ability to meet deadlines.o Resilient and can work under pressure.

About us

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

• Minimum 30 days holiday.
• An additional day off each year for your birthday.
• Enhanced company sick pay.
• Enhanced company pension.
• Enhanced maternity/paternity leave.
• Paid time off for fertility treatment.
• Life Assurance (2 x annual salary).
• Electric Car Salary Sacrifice Scheme
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits.
• Employee Assistance Programme/24-hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate).
• Paid Training, Induction and DBS check.
• We are a Mindful & Disability Confident Employer.
• We are a supporter of the Greater Manchester Good Employment Charter.
• We are a Menopause Friendly Organisation.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts.
• Refer a Friend Scheme (Up to £500 per referral).
• Free onsite parking.

Job description

Job responsibilities

The key elements of your role will include; advising on policies and procedures, managing an employee relations caseload and providing effective advice and support to managers support the team with recruitment, onboarding and training. work closely with the Senior People Adviser and People Director to support with employee engagement and deliver and drive new initiatives. policy development deliver HR training. produce excellent MI data to support with HR reporting. attend monthly HR surgeries with managers reviewing people data, providing advice and solutions for improvement. support with the development and introduction of HR systems ensuring staff are trained and reporting tools are utilised.

Person Specification

Qualifications

Essential

• CIPD qualified level 3 qualified

Desirable

• CIPD qualified level 5 qualified or working towards course completion

Experience

Essential

• Previous experience of working in a HR Adviser role
• Previous experience of supporting with Employee Relations cases from start to finish including effective case management
• Previous experience of advising on policies and procedures
• Previous experience of producing and analysing MI data
• Previous experience of recruitment, retention and onboarding processes
• Previous experience of employee engagement
• Knowledge and experience of HR software

Desirable

• Experience of working in a Health or Social care organisation

Skills

Essential

• Understanding of HR processes and procedures
• Excellent understanding of employee relation issues and employment law
• Attention to detail and high level of accuracy
• Can demonstrate an appreciation of confidentiality and exercise discretion
• Excellent problem-solving abilities to be applied to all areas of People practice.
• Ability to deal with a wide range of people and establish effective working relationships with staff and managers
• Excellent communication skills both oral and written
• Strong IT skills including the use and production of spreadsheets, data analytics, databases, email and word processing
• Ability to write reports and assess qualitative and quantitative data
• Flexible, co-operative and a supportive team player
• Ability to plan workload and work under pressure
• Excellent organisational skills and the ability to prioritise workload
• Good numeracy and literacy skills

Desirable

• Previous supervisory experience

Special Requirements

Essential

• Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio
• An ability to work from home where necessary - Wifi connection, suitable working space.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are looking for a Pharmacy Technician to join our Network. This post is full time, 37.5 hours per week, Monday to Friday. This post will support GP practices to assess and treat patients using your expert knowledge of medicines.

• 37.5 Hours Per Week Monday to Friday
• Salary up to £14.21/hr DOE
• Working across the Network

Job Summary:

To provide integrated pharmacy care and medicines optimisation services contributing to effective patient care and ensuring avoidable adverse events and hospital admissions are prevented.

To liaise with hospital pharmacy teams, GP practices, local community pharmacists, social services, and care agencies to ensure any continuing medicine management issues are addressed and managed throughout the patients care pathway.

To provide relevant information to patients/carers and staff on matters relating to medication

Liaise with the clinical pharmacist and other members of the Multidisciplinary team (MDT) to provide support and solutions.

Counsel patients on how to take their medicines and identify any barriers to them taking their medication, referring to a pharmacist as needed.

To undertake face to face and person-centred consultations with the emphasis on shared decision making.

Our vision is: Be the best provider in healthcare, education and training for our local communities.

Main duties of the job

A minimum of a Level 3 NVQ Diploma in Pharmacy Service Skills or equivalent qualification is required. Registration with the General Pharmaceutical Council (GPhC) is essential.

Previous experience working as a pharmacy technician in a primary care setting is preferred. Experience in dispensing medication, managing stock, and providing patient counselling is highly desirable.

Strong communication skills, both verbal and written, are essential. The ability to work effectively as part of a multidisciplinary team and provide excellent customer service is crucial. Attention to detail, accuracy in dispensing medication, and proficiency in using pharmacy software systems are also important.

A good understanding of pharmaceutical regulations, guidelines, and best practices in primary care settings is required. Knowledge of medical terminology, drug interactions, and pharmaceutical calculations is essential.The ideal candidate should be reliable, organized, and able to work efficiently under pressure. A professional and empathetic approach to patient care, along with a commitment to continuous professional development, is important.

Additional requirements: Flexibility in working across all sites is essential, Compliance with confidentiality and data protection regulations is mandatory.

Job Type: Full-time

Experience:

• Pharmacy technician: 1 year (required)

Work Location: In person

About us

South Coast Medical Group is an award-winning NHS Primary Care Home, comprising six GP surgery locations in the Bournemouth general area and serving over 55,000 patients in total.

By working at scale, we are better able to promote health and provide for the differing needs of the communities of local people and a balanced workload for our staff. It also enables us to employ a significant multi-disciplinary team including Pharmacists, Advanced Nurse Practitioners and Paramedics (for pre-assessment screening and home visits) all of whom reduce the clinical workload for GPs.

SCMG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2965-26-0012

Job locations

South Coast Medical Group GP Surgery

12-14 Walpole Rd

Bournemouth

Dorset

BH1 4HA

United Kingdom

Job description

Job responsibilities

Job Summary:

Pharmacy technicians core role responsibilities will cover clinical, technical, and administrative categories.

The purpose of the role is to lead improvements to maximise efficient, safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by supporting all National and Dorset ICS medicines optimisation programmes, improving repeat prescribing processes, promoting ion of repeat dispensing and online ordering, minimising clinical risk due to medicines and aiming to reduce wasted medicines. Queries -To respond to patient queries from patients and staff in a professional manner referring to the appropriate healthcare professional in accordance with practice protocols. Support patients with questions, queries and concerns about their medicines signposting patients to appropriate services and other healthcare professionals (e.g. community pharmacy, face to face medicines review with the practice pharmacists). To offer practical advice to patients and carers for minor ailments.

Processing Repeat PrescriptionsTo participate in the daily preparation of repeat prescriptions for care homes residents and for list holders on leave at SCMG in order to ensure high quality, safe and timely repeat prescribing.

Co-ordinating Repeat Prescribing Systems -To proactively contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures across the PCN to improve the efficiency and effectiveness of repeat prescribing systems.

Medicines Reconciliation -To support the practice pharmacists with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly liaising with community pharmacy to ensure the correct medicines are continued following transfer of care. (Including updating weights and renal function tests).

Medication Review -To support the practice pharmacists to complete medication reviews prioritising patients with polypharmacy, strong opioids, high risk medicines and patients with unplanned hospital admissions or as directed by the PCN DES.

Care Home Patients -To support the Care Home Pharmacist with medication reviews in Care Homes and updating patients medical records / prescribing accordingly (including updating weights and renal function tests.

Domiciliary Medication Review -To support medication reviews to patients via domiciliary visits if appropriate and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care and ensure adherence.

Leading and supporting on cost effective prescribing initiatives -To implement medication changes in line with Dorset ICS CCG guidelines in agreement with the practice. To review medicines described as Red Formulary specials or unlicensed medicines and liaise with practice pharmacist/ designated GP to justify use.

To reduce the prescribing of medicines available over the counter, low value and low priority treatments and self-care items. -To raise awareness of medicines that should be purchased and lead on projects to inform patients and reduce prescribing in line with NHS England guidelines.

Medicines Audit & Service Evaluation / Development -To participate in audits to monitor and analyse individual practice / primary care network prescribing performance and trends against Dorset ICS and National targets, using data and identifying priority areas for action. To produce and present written and verbal prescribing reports for practices / primary care networks including recommendations and assistance in the implementation of these recommendations.

High Risk Medicines -To support the PCN Senior practice pharmacist by ensuring monthly review of High Risk medicines, checking that routine monitoring is completed regularly reporting any variances and taking appropriate action as specified by designated GPs.

Long term clinical conditions / Service Evaluation -To support practice nurses in providing care for long term conditions which might include ensuring Respiratory patients have good inhaler technique, Diabetes patients know how to use blood glucose monitoring equipment. Helping to ensure blood tests have been completed for long term conditions and medicines prescribed are safe and appropriate e.g., HbA1C / GFR and diabetes reviews / medications.

External reviews and CQC Inspections -To support the practice and PCN when preparing for external reviews and CQC inspections ensuring SOPs relevant to medicines are current, relevant and up to date. Support the work of practice pharmacist and prescribing lead to ensure practice is compliant with CQC standards relating to medicines.

Safe storage of medicines and vaccinations -To ensure fridge monitoring is complete and complies with legislation at SCMG. To ensure medicines are stored safely and comply with legislation. To ensure stock is maintained and out of date stock is identified and disposed of in a timely manner.To oversee ordering processes for formulary medicines, blood glucose meters and vaccines.

Liaising with Dorset ICS -To support the PCN Senior Pharmacist to liaise with the ICS in response to monitoring and management of prescribing budgets.

Training -To deliver specialist training to GPs, practice, community and care staff, and patients to promote and ensure current best practice related to prescribing appropriate to your knowledge, competencies and specialist areas under the supervision of the PCN Senior Pharmacist. To maintain mandatory training competencies as specified by Practice Manager.

Medicines Safety and Alerts -To highlight and discuss MHRA alerts and product withdrawals with GPs, HCPs and PCN Senior Pharmacist agreeing and implementing changes, informing patients and community pharmacies. To ensure prescribing supports current safety recommendations e.g. Insulin - prescribed by brand.

QOF and IIF -To support the achievement of the PCNs prescribing Quality and Outcomes Framework and Investment and Impact Fund (IIF) targets.

Repeat prescribing staff management -To provide supervision, training and professional leadership to the practice administrative staff in the preparation of repeat prescriptions.

Medicines Information -To signpost and share with PCN Staff Dorset ICS Medicines internet pages, prescribing newsletters and formulary and other useful resources. To participate in medicines information tasks from health professionals within your scope of practice and under the supervision of the PCN Senior Pharmacist

SupportingDigital Solutions -To promote and adopt digital solutions including Patient Access, NHS App, Electronic Repeat Dispensing, Electronic Prescription Services (EPS), Ardens, AccuRx to patients and practice staff.

Job description Job responsibilities Job Summary:Pharmacy technicians core role responsibilities will cover clinical, technical, and administrative categories.The purpose of the role is to lead improvements to maximise efficient, safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by supporting all National and Dorset ICS medicines optimisation programmes, improving repeat prescribing processes, promoting ion of repeat dispensing and online ordering, minimising clinical risk due to medicines and aiming to reduce wasted medicines. Queries -To respond to patient queries from patients and staff in a professional manner referring to the appropriate healthcare professional in accordance with practice protocols. Support patients with questions, queries and concerns about their medicines signposting patients to appropriate services and other healthcare professionals (e.g. community pharmacy, face to face medicines review with the practice pharmacists). To offer practical advice to patients and carers for minor ailments. Processing Repeat PrescriptionsTo participate in the daily preparation of repeat prescriptions for care homes residents and for list holders on leave at SCMG in order to ensure high quality, safe and timely repeat prescribing. Co-ordinating Repeat Prescribing Systems -To proactively contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures across the PCN to improve the efficiency and effectiveness of repeat prescribing systems. Medicines Reconciliation -To support the practice pharmacists with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly liaising with community pharmacy to ensure the correct medicines are continued following transfer of care. (Including updating weights and renal function tests). Medication Review -To support the practice pharmacists to complete medication reviews prioritising patients with polypharmacy, strong opioids, high risk medicines and patients with unplanned hospital admissions or as directed by the PCN DES. Care Home Patients -To support the Care Home Pharmacist with medication reviews in Care Homes and updating patients medical records / prescribing accordingly (including updating weights and renal function tests. Domiciliary Medication Review -To support medication reviews to patients via domiciliary visits if appropriate and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care and ensure adherence. Leading and supporting on cost effective prescribing initiatives -To implement medication changes in line with Dorset ICS CCG guidelines in agreement with the practice. To review medicines described as Red Formulary specials or unlicensed medicines and liaise with practice pharmacist/ designated GP to justify use. To reduce the prescribing of medicines available over the counter, low value and low priority treatments and self-care items. -To raise awareness of medicines that should be purchased and lead on projects to inform patients and reduce prescribing in line with NHS England guidelines. Medicines Audit & Service Evaluation / Development -To participate in audits to monitor and analyse individual practice / primary care network prescribing performance and trends against Dorset ICS and National targets, using data and identifying priority areas for action. To produce and present written and verbal prescribing reports for practices / primary care networks including recommendations and assistance in the implementation of these recommendations. High Risk Medicines -To support the PCN Senior practice pharmacist by ensuring monthly review of High Risk medicines, checking that routine monitoring is completed regularly reporting any variances and taking appropriate action as specified by designated GPs. Long term clinical conditions / Service Evaluation -To support practice nurses in providing care for long term conditions which might include ensuring Respiratory patients have good inhaler technique, Diabetes patients know how to use blood glucose monitoring equipment. Helping to ensure blood tests have been completed for long term conditions and medicines prescribed are safe and appropriate e.g., HbA1C / GFR and diabetes reviews / medications. External reviews and CQC Inspections -To support the practice and PCN when preparing for external reviews and CQC inspections ensuring SOPs relevant to medicines are current, relevant and up to date. Support the work of practice pharmacist and prescribing lead to ensure practice is compliant with CQC standards relating to medicines. Safe storage of medicines and vaccinations -To ensure fridge monitoring is complete and complies with legislation at SCMG. To ensure medicines are stored safely and comply with legislation. To ensure stock is maintained and out of date stock is identified and disposed of in a timely manner.To oversee ordering processes for formulary medicines, blood glucose meters and vaccines. Liaising with Dorset ICS -To support the PCN Senior Pharmacist to liaise with the ICS in response to monitoring and management of prescribing budgets. Training -To deliver specialist training to GPs, practice, community and care staff, and patients to promote and ensure current best practice related to prescribing appropriate to your knowledge, competencies and specialist areas under the supervision of the PCN Senior Pharmacist. To maintain mandatory training competencies as specified by Practice Manager. Medicines Safety and Alerts -To highlight and discuss MHRA alerts and product withdrawals with GPs, HCPs and PCN Senior Pharmacist agreeing and implementing changes, informing patients and community pharmacies. To ensure prescribing supports current safety recommendations e.g. Insulin - prescribed by brand. QOF and IIF -To support the achievement of the PCNs prescribing Quality and Outcomes Framework and Investment and Impact Fund (IIF) targets. Repeat prescribing staff management -To provide supervision, training and professional leadership to the practice administrative staff in the preparation of repeat prescriptions. Medicines Information -To signpost and share with PCN Staff Dorset ICS Medicines internet pages, prescribing newsletters and formulary and other useful resources. To participate in medicines information tasks from health professionals within your scope of practice and under the supervision of the PCN Senior Pharmacist SupportingDigital Solutions -To promote and adopt digital solutions including Patient Access, NHS App, Electronic Repeat Dispensing, Electronic Prescription Services (EPS), Ardens, AccuRx to patients and practice staff.

Person Specification

Qualifications

Essential

• General Pharmaceutical Council (GPhC)

Person Specification Qualifications Essential General Pharmaceutical Council (GPhC)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Coast Medical Group

Address

South Coast Medical Group GP Surgery

12-14 Walpole Rd

Bournemouth

Dorset

BH1 4HA

United Kingdom

Employer's website

https://southcoastmedicalgroup.co.uk (Opens in a new tab)

Employer details

Employer name

South Coast Medical Group

Address

South Coast Medical Group GP Surgery

12-14 Walpole Rd

Bournemouth

Dorset

BH1 4HA

United Kingdom

Employer's website

https://southcoastmedicalgroup.co.uk (Opens in a new tab)

Job summary

People Co-ordinator (12 Months FTC) CIPD 3 Required

37.5 hours per week

£ 29,796 - £34,495.50 per annum dependent on skills and experience

Hybrid working from Care in Minds Head Office in Cheadle Heath, Stockport and Home working.

Main duties of the job

To provide efficient and effective HR Support to managers, employees and the People Services Department within Care in Mind. To be responsible for overseeing the People Assistant/Starter and Leaver Processes/Absence Management/Contractual changes/Payroll submissions to the Finance Department/Company and Departmental Audits and maintenance of HR electronic records.

About us

Care in Mind are a healthcare company operating throughout the Northwest and Yorkshire providing residential services for young people aged 16-30 years old. Our aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

Company Benefits

• Minimum 30 days holiday.
• An additional day off each year for your birthday.
• Enhanced company sick pay.
• Enhanced company pension.
• Enhanced maternity/paternity leave.
• Paid time off for fertility treatment.
• Life Assurance (2 x annual salary).
• Electric Car Salary Sacrifice
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits.
• Employee Assistance Programme/24-hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate).
• Paid Training, Induction and DBS check.
• We are a Mindful & Disability Confident Employer.
• We are a supporter of the Greater Manchester Good Employment Charter.
• We are a Menopause Friendly Organisation.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts.
• Refer a Friend Scheme (Up to £500 per referral).
• Free onsite parking.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£29,796 to £34,495.50 a year Dependant on Experience and Skills

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

BS:PSPC2048.1

Job locations

Hope House

Stockport

SK30UX

United Kingdom

Job description

Job responsibilities

- To conduct and coordinate the onboarding and new starter process ensuring that individuals are processed in a timely manner, pre-employment checks are completed, and employees inputted on the system with correct IT access.

- To conduct and coordinate the leaver process ensuring that all individuals are successfully offboarded from the organisation. Ensuring exit interviews and paperwork are completed and company equipment returned. Ensuring payroll are provided with correct information and IT access disabled appropriately. To support the People Adviser and People Services Manager in reviewing leaver data and analysing trends.

- To take the lead on complex eligibility to work queries and ensuring all existing company documents pertaining to safer recruitment processes are maintained and audited.

- When required, assist the Resourcing and People Assistant with placing adverts and co-ordinating interviews.

- Deal with maternity/paternity/parental leave enquiries issuing appropriate letters/forms.

- To support the Finance Department with the submission of HR information for payroll purposes ensuring information is communicated accurately.

- To support with the Absence Management process by collating absence data. Maintain the absence trigger spreadsheet and ensure that the HR system is updated by managers in relation to letters and follow up. Produce reports as required.

Please view further information about the role, tasks and responsibilities on the Job Description attachment.

Job description Job responsibilities - To conduct and coordinate the onboarding and new starter process ensuring that individuals are processed in a timely manner, pre-employment checks are completed, and employees inputted on the system with correct IT access. - To conduct and coordinate the leaver process ensuring that all individuals are successfully offboarded from the organisation. Ensuring exit interviews and paperwork are completed and company equipment returned. Ensuring payroll are provided with correct information and IT access disabled appropriately. To support the People Adviser and People Services Manager in reviewing leaver data and analysing trends. - To take the lead on complex eligibility to work queries and ensuring all existing company documents pertaining to safer recruitment processes are maintained and audited. - When required, assist the Resourcing and People Assistant with placing adverts and co-ordinating interviews. - Deal with maternity/paternity/parental leave enquiries issuing appropriate letters/forms. - To support the Finance Department with the submission of HR information for payroll purposes ensuring information is communicated accurately. - To support with the Absence Management process by collating absence data. Maintain the absence trigger spreadsheet and ensure that the HR system is updated by managers in relation to letters and follow up. Produce reports as required. Please view further information about the role, tasks and responsibilities on the Job Description attachment.

Person Specification

Qualifications

Essential

• CIPD Level 3 or above
• Good standard of education

Experience

Essential

• Previous experience of working in a similar role, co-ordinating processes
• Experience of working with a HR Information system

Desirable

• Previous supervisory experience
• Previous experience of producing reports and analysing data

Skills

Essential

• A keen eye for detail and exceptional organisational skills
• Strong IT skills - Word, Excel, PowerPoint, Outlook
• Can demonstrate an appreciation of confidentiality and exercise discretion.
• Ability to work with within a KPI framework.
• Ability to deal with a wide range of people and establish effective working relationships with staff and managers.
• Excellent communication skills both oral and written.
• Flexible, co-operative and a supportive team player.
• Ability to plan workload and work under pressure.
• Excellent organisational skills and the ability to prioritise workload.

Special Requirements

Essential

• Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio
• An ability to work from home where necessary - Wi-Fi connection, suitable working space.

Value and Behaviours

Essential

• We will expect your values and behaviours to mirror those of Care in Mind, as illustrated on page 2 of this job description.

Other

Essential

• Excellent oral communication skills
• An ability to work from home where necessary - Wifi connection, suitable working space.
• We will expect your values and behaviours to mirror those of Care in Mind, as illustrated on page 2 of this job description.
• Attention to detail and high level of accuracy
• Can demonstrate an appreciation of confidentiality and exercise discretion
• Ability to deal with a wide range of people and establish effective working relationships with staff and managers
• Ability to utilise online design platforms such as Canva to create social media posts and documents
• Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom.
• Flexible, co-operative and a supportive team player
• Ability to plan workload and work under pressure
• Excellent organisational skills and the ability to prioritise workload
• Confidence with communicating via phone and Teams to external and internal individuals.
• Ability to demonstrate high levels of resilience and professionalism in a busy work environment.
• Good numeracy and literacy skills

Person Specification Qualifications Essential CIPD Level 3 or above Good standard of education Experience Essential Previous experience of working in a similar role, co-ordinating processes Experience of working with a HR Information system Desirable Previous supervisory experience Previous experience of producing reports and analysing data Skills Essential A keen eye for detail and exceptional organisational skills Strong IT skills - Word, Excel, PowerPoint, Outlook Can demonstrate an appreciation of confidentiality and exercise discretion. Ability to work with within a KPI framework. Ability to deal with a wide range of people and establish effective working relationships with staff and managers. Excellent communication skills both oral and written. Flexible, co-operative and a supportive team player. Ability to plan workload and work under pressure. Excellent organisational skills and the ability to prioritise workload. Special Requirements Essential Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio An ability to work from home where necessary - Wi-Fi connection, suitable working space. Value and Behaviours Essential We will expect your values and behaviours to mirror those of Care in Mind, as illustrated on page 2 of this job description. Other Essential Excellent oral communication skills An ability to work from home where necessary - Wifi connection, suitable working space. We will expect your values and behaviours to mirror those of Care in Mind, as illustrated on page 2 of this job description. Attention to detail and high level of accuracy Can demonstrate an appreciation of confidentiality and exercise discretion Ability to deal with a wide range of people and establish effective working relationships with staff and managers Ability to utilise online design platforms such as Canva to create social media posts and documents Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom. Flexible, co-operative and a supportive team player Ability to plan workload and work under pressure Excellent organisational skills and the ability to prioritise workload Confidence with communicating via phone and Teams to external and internal individuals. Ability to demonstrate high levels of resilience and professionalism in a busy work environment. Good numeracy and literacy skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care In Mind

Address

Hope House

Stockport

SK30UX

United Kingdom

Employer's website

https://www.careinmind.co.uk/ (Opens in a new tab)

Employer details

Employer name

Care In Mind

Address

Hope House

Stockport

SK30UX

United Kingdom

Employer's website

https://www.careinmind.co.uk/ (Opens in a new tab)

Job summary

Mental Health Support Worker, Young People - Ramsbottom, Bury

Must be a driver, with a Full UK licence, manual licence only, cannot accept provisional nor automatic. Must be willing to drive service car unsupervised.

Part Time - 28 Hours Per Week.

Shift patterns will include :

Early - 7am - 3.30pm

Late - 2pm - 10.30pm

Early/late- 8am-7.30pm/10am-9.30pm

You may be required to cover Waking Night shifts on occasions for holiday/absence reasons;

Waking Night - 8.30pm - 7.30am

Please note that we do not currently hold a sponsor licence and are therefore unable to sponsor work visas. Applicants must have the unrestricted right to work in the UK at the time of application and for the duration of employment.

Main duties of the job

Essential requirements of a Support Worker

• Flexibility - Your role will involve working shifts including weekends and Bank Holidays
• Full UK Manual Driving Licence - Not Automatic
• Must be able to attend training throughout employment which will be held on weekdays
• Good written skills and the ability to write basic reports and record information accurately
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
• Good verbal communication skills and the ability to listen to others
• An ability to maintain a professional working boundary
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Support Worker

• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health need

About us

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

• Minimum 30 days holiday
• An additional day off each year for your birthday
• Enhanced company sick pay
• Enhanced company pension
• Enhanced maternity/paternity leave
• Paid time off for fertility treatment
• Electric Car Salary Sacrifice Scheme
• Life Assurance (2 x annual salary)
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits.
• Employee Assistance Programme/24-hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)
• Paid Training, Induction and DBS check.
• We are a Mindful & Disability Confident Employer.
• We are a supporter of the Greater Manchester Good Employment Charter.
• We are a Menopause Friendly Organisation.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts
• Refer a Friend Scheme (Up to £500 per referral
• Free onsite parking.

Job description

Job responsibilities

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

At our home in Bury, you will be working with young people who have a variety of mental health diagnosis including personality disorder, those who have difficult relationships with food and those who use self-harm as a strategy to cope with their emotions. As such, you will be required to be patient and resilient as the support you will be providing to our young people will include supporting them to improve their relationship with food and managing incidents of self-harm. When our young people are preparing for moving on positively from the home into the community, you will be supporting this transition through things such as: supporting them to self-administer their own medication, re-engaging with education, accessing public transport and appointments independently. The young people enjoy in house activities such as arts/crafts, baking, cooking, board games and quiz/movie/theme nights. They also like going out in the community, on day trips to the beach or similar, shopping, eating out, bowling, walks, concerts and the cinema.

The home is a 6-bed service. You will be working with an established, experienced and diverse staff team who all have a passion for supporting the young people to achieve their goals and help them move on to full independence.

Previous care experience is not essentialand full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team.

The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development.

Person Specification

Qualifications

Desirable

• Do you have any formal qualifications in care?

Experience

Essential

• Previous experience of working in a team
• An understanding of the issues young people face

Skills

Essential

• Good written communication skills and the ability to write basic reports and record information accurately
• IT skills and the ability to write emails and use Microsoft office
• Do you hold a full manual UK clean driving license? This must be a manual licence not automatic and you must be willing to drive the service car unsupervised.

Other

Essential

• Able to work shifts (including weekends, bank holidays where required to complete any necessary training)
• Good verbal communication skills and the ability to listen to others

Job summary

UCLH, one of London's key cancer centres, is seeking to recruit a Clinical Trials Assistant on 12-month fixed-term contract to support a growing number of cancer clinical trials within the Upper Gastrointestinal and Cholangiocarcinoma Team. The successful candidate will be based within the Cancer Clinical Trials Unit (CCTU) based in 250 Euston Road.The main role of the clinical trials assistant is to support the team in the administration and running of the in-house, national and international phase I, II and III clinical trials. Responsibilities include contacting patients by phone, assisting the clinical trial practitioners and research nurses with the booking of patient appointments, scans and upload of trial scans to specific portals. Other tasks include creation and maintenance of files for clinical trials, archiving of closed trials, handling of correspondence, booking of couriers, preparing lab kits, adding lab requests and processing or handling of blood and tumour tissue samples.You will be part of a supportive and dynamic team, working closely with clinical research staff. The role is vital in supporting clinical research staff deliver excellent care to patients with cancer. Full training will be provided but the successful candidate will be expected to manage their own workload to achieve the goals set by the team.

Main duties of the job

o Sending, collecting and storing questionnaireso Handling incoming mail and correspondenceo Providing a high quality personal assistant service to the team when neededo Attending clinics if/when requested by the Nurse/Coordinatoro Retrieval/creation and maintenance of patient noteso Site File maintenanceo Archiving of previous closed trialso Calling patients to confirm visits ahead of planned appointmento Requesting, processing, and sending biological sampleso Supporting data managers with relevant querieso Maintaining up to date and accurate filing systems - paper and ITo Assisting with surveys/audits as requiredo Having a high degree of interpersonal and communication skills to liaise with a wide range of personnel in the multidisciplinary team orally, in writing or electronically in a professional and courteous mannero To be familiar with and confident in using the Trust IT systemso Taking minutes at departmental and tumour group meetingso Completing mandatory training and other recommended trainingo Prioritising workload, meeting deadlines and tackling problems systematically and with initiativeo Maintaining confidentiality of patient related information at all timeso Taking personal responsibility for ensuring that UCLH resources are used efficiently and with minimum wastageo Adhering to all Trust policies and procedures, the Health and Safety at Work Act and the Data Protection Act.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National Throat,Nose and Ear Hospital

Eastman Dental Hospital

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospitals at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Completed/soon to complete science based degree

Desirable

• Knowledge of EU Trial Directive and ICH GCP

Experience

Essential

• Experience of working in an administrative role
• Experience working as part of a team
• Experience working to deadlines

Desirable

• Experience in summarising scientific date/information
• Experience in preparing reports
• Experience of working with clinical trials
• Experience of working in a health care setting

Skills and Abilities

Essential

• Understands the importance and role of audit
• Use of Word
• Use of Excel
• Use of power point
• Use of Internet/e-mail
• Databases

Communication

Essential

• Effective verbal and written communication skills
• Enthusiastic

Personal and People Development

Essential

• Displays desire for professional and personal development
• Ability to identify own training needs
• Willingness and ability to participate in continuing education in relation to the role
• Demonstrates knowledge of equal opportunities
• Proven ability to work under own initiative
• Proven ability to prioritise own workload
• Team Player

Specific Requirements

Essential

• Flexible working on occasion

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Our large and busy cancer clinical trials team is seeking an experienced Research Nurse or Clinical Practice Facilitator to enhance and standardize our clinical practices, develop the roles of Research Nurse and Clinical Trial Practitioner (CTP), and support our professional development strategy.

You will be working predominantly in supporting Band 6 & 7 Research Nurses and CTPs within the Cancer Clinical Trials Unit. We are seeking someone with excellent clinical skills in oncology or haematology and clinical research who can work alongside staff to efficiently and effectively transfer this knowledge and skill set. You will be central in developing teaching & induction programmes, setting quality standards, responding to teaching opportunities as they occur in practice, and supporting the team with the NMC Revalidation and other accreditation processes. You will be working collaboratively with CPFs across the cancer division and wider Trust. This is a fantastic opportunity to work with a dynamic team which has excellent scope for your professional development and to actively contribute to providing a positive patient experience.

Main duties of the job

Our large and busy cancer clinical trials team is seeking an experienced Research Nurse or Clinical Practice Facilitator to enhance and standardize our clinical practices, develop the roles of Research Nurse and Clinical Trial Practitioner (CTP), and support our professional development strategy.

You will be working predominantly in supporting Band 6 & 7 Research Nurses and CTPs within the Cancer Clinical Trials Unit. We are seeking someone with excellent clinical skills in oncology or haematology and clinical research who can work alongside staff to efficiently and effectively transfer this knowledge and skill set. You will be central in developing teaching & induction programmes, setting quality standards, responding to teaching opportunities as they occur in practice, and supporting the team with the NMC Revalidation and other accreditation processes. You will be working collaboratively with CPFs across the cancer division and wider Trust. This is a fantastic opportunity to work with a dynamic team which has excellent scope for your professional development and to actively contribute to providing a positive patient experience.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Registered Nurse Part 1, 2 or relevant section of the register
• Teaching course
• Honours degree (Level 3/ FHEQ Level 6) in health-related subject

Desirable

• Management training course/ leadership course

Experience

Essential

• Minimum 18 months experience in a practice development role/ clinical practice facilitator/ senior staff nurse (Band 6) with haematology/oncology experience.
• Experience in research delivery

Skills and Abilities

Essential

• Demonstrates ability to take charge and delegate duties
• Demonstrates evidence of professional development
• Proven knowledge of ICH GCP guidelines
• Proven ability to communicate effectively in writing
• Proven ability to work effectively under pressure
• Computer literacy

Communication

Essential

• Communicates effectively verbally, in writing and in electronic formats

Personal and People Development

Essential

• Demonstrates evidence of professional development in line with KSF, maintains updated portfolio
• Experience working as preceptor/ facilitator
• Reflective in Practice
• Prioritises own workload

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Are you an experienced Podiatrist with a passion for high-risk foot care and an interest in developing your leadership skills? An exciting opportunity has arisen to join a dynamic and supportive podiatry team in Brent and Harrow Specialist Care

This role is available as a 6-month secondment to cover maternity leave part-time and flexible working options available. You will be part of a forward-thinking service that values innovation, collaboration and continuous professional development.

You will be supported in this role to grow across all four domains of practice: clinical care, leadership, education and research. Dedicated support is provided by senior colleagues, Service Lead and a Practice Development Podiatrist who works across the organisation supporting our services.

This is an excellent opportunity to advance your career while contributing to high-quality patient care within a community-focused service.

Main duties of the job

In this role, you will deliver high-quality podiatry care, with a focus on high-risk patients, while developing your leadership and service improvement skills.

Key responsibilities include:

• To lead on the delivery of ankle brachial pressure index tests and toe pressures
• Providing specialist assessment, diagnosis and treatment for patients with complex and high-risk foot conditions
• Supporting service delivery and contributing to the ongoing development of podiatry services
• Participating in leadership activities and quality improvement initiatives
• Contributing to education and training for colleagues and students where appropriate
• Engaging in research and service development projects to improve patient outcomes
• Working collaboratively within multidisciplinary teams to deliver coordinated care

You will also benefit from:

• Access to a wide range of learning opportunities, including courses, workshops and a supportive network
• Flexible working arrangements to support work-life balance

The role may involve working across different community locations within Brent.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• BSc Degree in Podiatric Medicine or equivalent.
• Evidence of continual professional and personal development portfolio, including postgraduate course attendance
• Registration with the Health & Care Professions Council (HCPC) with annotations POM-A, POM-S, and Independent Prescriber (or willingness to train).

Desirable

• Ionising radiation (medical exposure) regulations certificate- IR(ME)R and proficient in using PACS.
• Training in requesting and interpretation of investigations relevant to foot complications
• Education in advanced podiatric practice such as MSc in Podiatric Medicine or equivalent.
• Leadership qualification/course.

Experience

Essential

• Substantive experience of working at a band 6 level or above.
• Experience of case management of a high risk caseload: leadership of a Vascular and or Woundcare patient pathway.
• Experience of multidisciplinary and interagency working.
• Experience of clinical supervision, and leading, teaching & mentoring others
• Experience of continuous quality improvement, clinical pathway improvement, & service development
• Knowledge of audit and risk assessment.
• Understand and apply principles of Clinical Governance within the 3 domains of quality.
• Understand equality and diversity and its implications in care provision.

Desirable

• Experience of working in a fast-paced NHS environment and managing competing demands.
• Experience of line management of others, including sickness absence management.
• Practical application of National high risk foot and lower limb prevention strategies, including The National Woundcare Strategy Programme

Skills & Knowledge

Essential

• Ability to professionally process safeguarding and distressing or uncomfortable situations, e.g. terminally ill patients, recognise report abuse of others, providing guidance to team members where appropriate.
• Ability to analyse patients concerns, their needs, and propose a range of effective solutions with adaptive communication styles
• Ability to undertake sustained intricate work in using sensitive diagnostic tools and a range of surgical instruments, for example the management and debridement of tissue viability/wounds etc.
• Ability to apply biomechanics knowledge to a wound care setting, for example offloading, casting etc.
• Adaptability to a variety of working environments including the patients own homes if required.
• Ability to cope with sometimes distressing settings and work tasks including wound care, necrotic tissue, neglected pathology and exposure to malodour, body fluids including blood and wound exudate.
• Ability to reflect on own practice as well as seek and accept feedback.
• Passion for own and professional progression, forward thinking and innovative
• Ability to understand, appreciate and articulate implications of data, and apply the learning to staff rota management and job planning, directing others as required.

Desirable

• Planning, organising, and chairing team meetings.
• Development and implementation of Standard Operating Procedures.
• Experience of the review and updating of clinical systems templates.
• Ability to understand business continuity plans.
• Experience of implementation of Patient Group Directives to improve patient care pathways

Key Attributes

Essential

• Able to communicate with respect, and discuss successfully, topics of conversation that can be challenging in planning patient care and through staff management.
• Ability to cope with a busy demanding and varied workloads
• Able to cope with the demands of moving between sessional clinics. This may include carriage of clinical equipment.
• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
• Performing clinical treatments in physically restricted work positions requiring repetitive fine movements.
• Drivers Licence - access to a car

Desirable

• Ability to appreciate, empathise and be sympathetic to challenging and difficult situations and help manage them with professionalism and maturity.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Are you passionate about improving the quality of care, access, experience and outcomes for patients? Chailey Clinical Services offer a range of highly specialist multidisciplinary services supporting children, and young people with complex neurodisability and complex or fluctuating health needs. Child Development Services provide comprehensive, multidisciplinary child development and disability services, largely focused on children and young people with neurodisability and neurodevelopmental disorders. We are seeking a medical Head of Service to provide clinical leadership, alongside the operational, healthcare science and AHP Heads of Service, to shape and develop our Chailey service's offer. Alongside the leadership responsibilities which are 2 PAs / sessions, this role includes a further 4 PAs / sessions to deliver direct clinical care within SCFT's Child Development Centres. Depending on the clinical background of the successful applicant, this could include initial health assessments for Children Looked After, or general caseload responsibility in community paediatrics. This is an exciting opportunity to further transform our pathways of care for patients working closely with our clinical and operational leaders to address unwarranted clinical variation, use a data driven approach to identifying and tackling health inequity, strengthen evidence-based care and enhance personalised care.

Main duties of the job

This 6 PA / session post comprises:

• 2 PAs / sessions - Medical Head of Service
• 4 PAs / sessions - clinical care and caseload responsibility

You will provide operational direction and leadership to Chailey clinical service delivering improvement programmes, developing the medical workforce and ensuring robust clinical governance, job planning and an open learning culture. The successful applicant will work closely with other medical Heads of Service across the division. Applications will be welcomed from doctors with a background in General Practice or Paediatrics. A clinical interest in paediatrics, rehabilitation and/or neurodisability is highly desirable, as well as leadership experience. Informal discussion or visit prior to application is welcomed. The successful post-holder would be based at Chailey Clinical Services but travel to other sites may be required for clinical activities.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Job description

Job responsibilities

a) The Chailey services Medical Head of Service will demonstrate strong professional clinical leadership and provide medical advice across the services within their portfolio. Acting in support of the Planned Care Divisional Medical Director, the post holder will be a key member of the Divisional leadership team and work as a triumvirate with the Clinical, Health Care Science and Operational Head of Service.

b) The post holder will support the Divisional Medical Director to continually improve equitable patient care, experience, access and outcomes for their service and assist with the implementation of national and Trust initiatives working closely with the Operational, Healthcare Science and Clinical Head of Service.

c) The postholder will play a key role in developing the service to meet the population's needs at locality and regional level and will have a service development portfolio and clinical leadership role. They will ensure services provide safe, effective, personalised and evidence-based clinical interventions and holistic care.

d) The post holder will demonstrate highly visible clinical and professional leadership behaviours, which are underpinned by the values of the Trust, and be a role model for leadership, training, coaching, and facilitating staff development at all levels. The post holder will be expected to provide a medical perspective to Divisional planning and decision-making, interpreting national guidance in relation to all aspects of clinical care delivered by the Trust and advise on implementation within the modernisation and changing environment of all service areas.

e) The post holder will be required to be/become skilled in improvement methodology and practice, role modelling leadership for improvement behaviours, supporting the building of Quality Improvement capability and capacity in the Division and using information to initiate and deliver improvement programmes which result in improved outcomes for patients, efficiency and productivity.

f) Working with the Operational Head of Service, the post holder will support medical recruitment and retention, measuring and improving standards of care and patient experience in accordance with agreed objectives, targets, quality standards, controls and resource constraints.

g) The postholder will, working with the Operational Head of Service and other clinical Heads of Service, be responsible for clinical governance including the identification, reporting, management and mitigation of risk and patient safety.

Entry on the GMC Specialist Register for Paediatrics (or expected within 6 months of the interview date or Entry on the GMC GP Register and inclusion on the NHS England GP Performers List (England) or Meet the minimum contractual entry requirements for the Specialty grade orMeet the minimum contractual entry requirements and Generic Capabilities Framework for the Specialist Grade.

Person Specification

Qualifications and Professional Registration

Essential

• Recognised Basic Medical Degree
• Full GMC Registration and Licence to Practice
• Entry on the GMC Specialist Register for Paediatrics (or expected within 6 months of the interview date)
• OR Entry on the GMC GP Register and inclusion on the NHS England GP Performers List (England)
• OR Specialty Doctor - completed at least four years' full-time postgraduate training (or its equivalent gained on a part-time or flexible basis) at least two of which will be in a specialty training programme in a relevant specialty or as a fixed term specialty trainee in a relevant specialty; or shall have equivalent experience and competencies
• OR Specialist Doctor - completed a minimum of 12 years' medical work (either continuous period or in aggregate) since obtaining a primary medical qualification of which a minimum of six years should have been in a relevant specialty in the Specialty Doctor and/or closed SAS grades. Equivalent years' experience in a relevant specialty from other medical grades including from overseas will also be accepted. Meet the Specialist Grade generic capabilities framework.

Desirable

• Qualification in Business/Medical Management

Experience

Essential

• Proven record in a Medical leadership role, including contributing to operational management of services.
• Experience of working in Community Paediatric Services at GP, SAS or Consultant Grade
• Experience in management of health services

Skills and Knowledge

Essential

• Word-processing and keyboard skills and ability to use Microsoft Office packages including Word, Powerpoint and Excel
• Strong patient focus.

Skills and Knowledge

Essential

• Knowledge of NHS Human Resource Policies and Procedures.
• Knowledge of clinical and operational governance, patient safety and complaint handling and its application to services.
• Knowledge of multidisciplinary team working and an understanding of differing professional roles boundaries.
• Knowledge of clinical operational processes, including budget management, target setting, and action planning and performance management.
• Knowledge of NHS targets and regulatory requirements.
• Ability to monitor and maintain standards of care across a range of clinical services.
• Ability to identify, assess and manage Clinical and Operational Risks.
• Able to translate complex information and make it meaningful to staff at all levels and across all professions both verbally and in writing.
• Ability to occasionally manage distressing and emotional circumstances with staff, patients and their carers.
• Ability to deal with competing demands, priorities and deadlines whilst managing operational imperatives and frequent interruptions.
• Ability to engage stakeholders through discussion, presentation and direct liaison.
• Well-developed Presentation skills
• A natural curiosity backed by excellent critical analytical skills.
• Ability to lead quality improvement and promote research.
• Able to effectively challenge poor conduct and behaviours.
• Skilled in writing clear and coherent operational business cases, reports, and service plans.
• Demonstrate understanding of the unique qualities and needs of a team and ability to provide a caring, safe environment to enable everyone to do their jobs effectively.
• Use and interpret varied information and data to generate new ideas and make effective plans for improvement or change.
• Excellent time management, prioritisation and organisational skills and ability to manage and deliver to agreed deadlines

Experience

Essential

• Experience of monitoring, analysing and assessing clinical operational performance across multiple services.
• Experience of managing performance across multiple services, including the drafting, implementation and monitoring of remedial action plans.
• Experience in contributing to service level business plans, local standard operating procedures, and policies.
• Experience of managing budgets.
• Significant experience of staff management, including recruitment and retention of staff, performance management and managing sickness absence and misconduct.
• Experience of managing staff including job planning, medical appraisal and personal development planning.
• Experience of partnership working with a range of statutory and non-statutory service providers.
• Experience of assessing risks across clinical services and developing risk management plans.
• Experience of managing multi-disciplinary teams.

Other

Essential

• Able to travel to meet the requirements of the job

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are looking for an experienced and motivated Project Manager to join our Digital, Information & Technology (DIT) team within the Trust. Based at St James' University Leeds, you will play a key role in delivering projects that support the Trusts digital transformation, improve ways of working and help deliver better outcomes for our patients, service users and staff.

Main duties of the job

Working across DIT and with colleagues from clinical and corporate services, you will lead projects from planning and implementation through to successful delivery. You will bring structure, energy and clear communication to complex projects, ensuring that work is delivered on time, to a high standard and with a focus on benefits and outcomes. We are looking for someone who is organised, collaborative and solutions-focused, with strong project management, communication and stakeholder management skills. You will be confident managing competing priorities, identifying and resolving risks, and bringing people together to achieve a shared goal. This is an exciting opportunity to join a forward-thinking team at the heart of the Trusts digital journey. If you are passionate about delivering meaningful change, enjoy working with people and want to make a real difference through technology and transformation, we would love to hear from you.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Job description

Job responsibilities

About Our Team

Key System Improvement Team sits within Digital Information Technology at Leeds Teaching Hospital NHS Trust. We are a friendly, supportive and dedicated team who are passionate about delivering high-quality care and making a positive difference to the people we support.

What makes our team special is the strong sense of teamwork, respect and shared purpose. Everyone has an important role to play, and we value the different skills, experiences and perspectives that each team member brings. We work collaboratively, support one another and create an environment where people feel comfortable asking questions, sharing ideas and developing their skills.

Our Atmosphere and Work Ethic

We are proud of our positive and inclusive working environment. While our work can be busy and challenging, we look out for each other and celebrate our successes together. We encourage open communication, continuous learning and a culture where everyone is treated with kindness and respect.

Why Join Us?

There are many benefits to becoming part of Key System Improvement Team. You will have the opportunity to:

• Work alongside experienced, friendly and supportive colleagues.
• Develop your knowledge, skills and confidence through learning and development opportunities.
• Make a meaningful difference to patients, service users, colleagues and the wider community.
• Be part of a team that values your contribution and encourages you to share your ideas.
• Work in an inclusive environment where everyone is respected and supported.
• Build strong professional relationships and be part of a team that genuinely looks after one another.

Why Apply for Our Advert?

If you are looking for a role where you can grow, contribute and feel part of something meaningful, we would love to hear from you.

Please note that if you are applying for a fixed term position, should funding be available to support there may be a possibility of the position becoming permanent.

If you choose to use Al tools to complete your application, please take the time to edit and personalise your application and ensure that the language used reflects your behaviours, ideas and values. We want to understand what you can bring to LTHT and your reasons for applying, not a version of these created by AI. AI is a tool, it is not a replacement for your thoughts, experience and ideas.

What you will bring to the role

• Planning the project: Define objectives, create schedules, allocate resources, and develop a project plan.
• Managing scope: Ensure the project delivers the agreed-upon outcomes while preventing unnecessary changes ("scope creep").
• Coordinating the team: Assign tasks, facilitate communication, and help team members work effectively together.
• Managing risks: Identify potential issues early, develop mitigation plans, and respond to problems as they arise.
• Monitoring progress: Track milestones, budgets, timelines, and performance to keep the project on course.
• Communicating with stakeholders: Provide updates, manage expectations, and ensure everyone understands the project's status and goals.
• Ensuring quality: Verify that deliverables meet the required standards and customer expectations.
• Closing the project: Confirm all objectives have been met, document lessons learned, and formally complete the project.
• Key skills of an effective project manager
  • Leadership
  • Communication
  • Organisation and time management
  • Problem-solving and decision-making
  • Risk management
  • Negotiation and conflict resolution
  • Budget and resource management

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• Please click apply to view applicant criteria

Desirable

• Please click apply to view applicant criteria

Experience

Essential

• Please click apply to view applicant criteria

Desirable

• Please click apply to view applicant criteria

Job summary

University Hospitals Tees is looking to appoint a Locum Consultant Cardiologist for a 6 month period (with an interest in complex device implantation preferred) to join our existing team of 28 consultants.This is an exciting opportunity to support the cardiac rhythm management and complex device implantation team in a tertiary cardiac centre serving Teesside, Durham and parts of Cumbria and North Yorkshire.

We welcome applications from enthusiastic and experienced cardiologists across all subspecialty interests. While particular interest will be given to candidates withexpertisein cardiac rhythm management (CRM) and complex device implantation, applicants from other cardiology subspecialties are encouraged to apply.

The successful applicant will contribute to the delivery of high-quality cardiology services across University Hospitals Tees and will join a friendly and supportive consultant team working across both district general and tertiary cardiac services.

The post holder will join a friendly and highly experienced multidisciplinary team providing specialist and general cardiology services acrossThe James CookUniversity Hospital, University Hospital of NorthTeesandTheFriarageHospital, Northallerton.

Ideally, the successful applicant will need to be in post November/December.

Main duties of the job

Candidates with expertisein cardiac rhythm management and device implantation are particularly encouraged to apply. However, applications are welcomed from consultants with other cardiology subspecialty interests. The successful candidate's area of expertise will be incorporated into the job plan wherever possible, balancing individual interests with the clinical requirements of the service.

For candidates with cardiac rhythm managementexpertise, the post offers the opportunity to undertake approximately two device implantation sessions each week atThe James CookUniversity Hospital together with up to two pacing sessions atUniversity Hospital ofNorth Tees. The serviceprovidesa broad range of contemporary device therapies including CRT, ICD, leadlesspacingand subcutaneous ICD implantation.

In addition to any subspecialty commitments, the successful applicant will contribute to the general cardiology service atTheFriarageHospital, Northallerton. This will include outpatient clinics, inpatient wardroundsand management of inpatient cardiology referrals.

Participation in the tertiary cardiology consultant on-call rota based atThe James CookUniversity Hospital isrequired. This currentlyoperatesas a 1:10 rota and includes overnight and weekend on-call commitments.

About us

University Hospitals Tees provides comprehensive cardiac services across multiple hospital sites and is home to one of the largest tertiary cardiology centres in the North of England.

The James CookUniversity Hospital hosts a busy tertiary cardiac centre delivering interventional cardiology, cardiac surgery, cardiac rhythm management, heartfailureand specialist cardiac services for a large regional population. The cardiac rhythm management service has an established reputation for delivering high-quality care and offers a comprehensive range of device therapies including CRT, ICD, leadlesspacing and subcutaneous ICD implantation.

The Tees Valley offers an excellent quality of life, combining vibrant towns and market communities with beautiful countryside and coastline. The North York Moors National Park is on the doorstep, while excellent transport links place Newcastle, York, Leeds, Edinburgh and London within easy reach.

Details

Date posted

12 October 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

328-CARDIO-MED-8274405-A

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications

Essential

• Full GMC registration
• MRCP or equivalent
• On the GMC specialist register for Cardiovascular Medicine through CCT, CESR or European Community Rights. Applicants on an approved training program may apply if their expected CCT date is within 6 months of interview

Desirable

• MD, PhD or MSc
• Training in appraisal techniques
• Formal teaching qualification
• Management training

Knowledge and Skills

Essential

• Evidence of training and clinical experience in General Cardiology
• Evidence of subspecialty training in Cardiac Electrophysiology +/- Cardiac devices

Desirable

• Advanced subspecialty training in Cardiac Rhythm Management (CRM), including independent implantation of CRT-P, CRT-D and ICD devices

Experience

Essential

• Experience of supervising resident medical staff

Desirable

• Any sub-specialty interest

Person Specification Qualifications Essential Full GMC registration MRCP or equivalent On the GMC specialist register for Cardiovascular Medicine through CCT, CESR or European Community Rights. Applicants on an approved training program may apply if their expected CCT date is within 6 months of interview Desirable MD, PhD or MSc Training in appraisal techniques Formal teaching qualification Management training Knowledge and Skills Essential Evidence of training and clinical experience in General Cardiology Evidence of subspecialty training in Cardiac Electrophysiology +/- Cardiac devices Desirable Advanced subspecialty training in Cardiac Rhythm Management (CRM), including independent implantation of CRT-P, CRT-D and ICD devices Experience Essential Experience of supervising resident medical staff Desirable Any sub-specialty interest

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Job summary

We've built a strong clinical practice. Now we want to build an organisation that's just as strong.

Keats Group Practice is looking for an exceptional Practice & Business Manager to help shape our next chapter. We are an established NHS training practice in Hampstead caring for around 13,000 patients, with more than 35 colleagues and a broad clinical skill mix.

We are proud of a clinical culture built around continuity, compassion, excellent care, curiosity and shared learning. We also know that a strong clinical practice needs an equally strong organisation around it: clear leadership, good systems, accountability and the capacity to keep improving.

This is not a caretaker role. We want someone who can run today's practice well while helping us build tomorrow's - a leader who gets stuck into a problem when needed, but also asks why it keeps happening and how the system could be better.

Main duties of the job

This is a senior operational and business leadership role working closely with our three GP Partners and wider management team. The postholder will lead and coordinate the non-clinical organisation of the practice, with responsibility across people and HR, workforce planning, operational performance, finance and income, governance and CQC readiness, projects, communication and organisational development.

A central part of the role will be strengthening ownership and accountability across the management team, building reliable systems and ensuring agreed work is followed through. The postholder will use information and judgement to identify risks and priorities, involve the right people and bring clear recommendations to the Partnership when decisions are needed.

The role combines day-to-day operational leadership with strategic input: solving immediate problems when necessary while also improving the systems behind them.

About us

Keats is a substantial North London GP practice led by three GP Partners and supported by a wide multidisciplinary clinical team, separate reception and administration teams, and an established management structure. The successful candidate will work alongside an Operations Manager, Finance Lead and Management Support Assistant.

We want our patients to feel known and supported, our staff to feel valued and empowered, and our leaders to have the capacity to lead and innovate. Our new manager will have regular access to the Partners through weekly management meetings and a meaningful role in quarterly strategy discussions.

We are part of North Camden Primary Care Network, five local practices serving around 55,000 patients, with a supportive peer network of Practice and Business Managers. We offer £65,000-£70,000 depending on experience, 37.5 hours across four or five days, six weeks' annual leave plus public holidays and NHS Pension access. Informal visits are warmly welcomed.

Job description

Job responsibilities

The postholder is a senior leader within Keats Group Practice. The postholder will work with the GP Partners and wider management team to ensure that the practice is well-led, operationally effective, financially sustainable and able to continue delivering excellent patient care.

The role combines hands-on operational leadership with strategic input. The postholder will be expected to take ownership of agreed areas, create clear systems and accountability, bring together the right people, and provide the Partnership with timely information, recommendations and constructive challenge.

The postholder will be supported by an established management structure including an Operations Manager, Finance Lead and Management Support Assistant, as well as clinical, reception and administrative team leads. The aim is not for one person to carry every function personally, but to lead and coordinate the organisation effectively.

Key responsibilities

1. Leadership and organisational management

Work closely with the three GP Partners and management team to translate strategic priorities into clear plans, responsibilities and delivery.

Participate in weekly management meetings and contribute meaningfully to quarterly strategy meetings.

Build clear ownership and accountability across the management structure and ensure agreed actions are followed through.

Provide concise, timely advice to the Partnership on operational, workforce, financial, governance and strategic matters.

Exercise sound judgement about which matters require Partner involvement and which can be resolved within the management team.

Deputise for the Partners at appropriate internal and external meetings when agreed.

2. People, HR and workforce

Provide senior leadership for workforce planning and people management across the practice.

Ensure HR processes are fair, timely, consistent and compliant with employment legislation and practice policy.

Oversee recruitment, induction, appraisal, development, attendance management, performance management and, where required, disciplinary or capability processes.

Support managers and team leads to handle people issues confidently and appropriately, reducing unnecessary upward escalation.

Review staffing structures and workforce capacity against service need, affordability and future plans.

Promote a culture in which staff feel valued and supported while understanding their responsibilities and being accountable for their work.

3. Operations and systems

Maintain oversight of the day-to-day non-clinical operation of the practice, working closely with the Operations Manager and other leads.

Identify recurring operational problems and develop reliable systems rather than repeatedly relying on individual workarounds.

Support effective clinical and administrative workforce planning, including oversight of rota systems and resilience arrangements.

Lead or sponsor process improvement work, making thoughtful use of technology, data and automation where these can improve reliability, efficiency or staff experience.

Ensure important operational risks are identified, recorded, owned and addressed.

4. Finance, income and business performance

Work with the Finance Lead and Partners to strengthen oversight of practice finances, income streams, expenditure and financial risk.

Support budgeting, forecasting and financial planning and provide the Partnership with clear information to support decision-making.

Maintain oversight of NHS contractual income, Quality and Outcomes Framework activity, enhanced services and other relevant income streams, ensuring opportunities are understood and performance is monitored.

Identify opportunities to improve income, reduce avoidable costs and use resources more effectively, while protecting quality and patient care.

Contribute to business cases and evaluation of potential new services or growth opportunities.

5. Governance, compliance and CQC readiness

Ensure that governance and regulatory compliance are embedded into routine practice working rather than approached reactively.

Coordinate the practice's ongoing CQC readiness, ensuring actions are delegated to appropriate leads, tracked and completed.

Maintain oversight of key policies, risk assessments, business continuity arrangements, health and safety responsibilities and contractual requirements.

Support effective systems for learning, audit, significant events and continuous improvement where these fall within the role's remit.

6. Projects, change and development

Lead and coordinate significant practice projects from planning through implementation and review.

Develop clear project plans, milestones, responsibilities and reporting arrangements.

Support the practice to evaluate new ways of working, including digital tools, service redesign and opportunities for sustainable growth.

Prepare or coordinate business cases, reports and proposals when required.

Ensure change is communicated well and that the people affected are involved appropriately.

7. Communication and relationships

Develop effective internal communication between the Partnership, management team, staff and wider practice. - Support clearer external communication with patients about practice services and processes.

Build constructive relationships with the Primary Care Network, Integrated Care Board, Federation, suppliers and other external stakeholders.

Work with fellow Practice and Business Managers across North Camden Primary Care Network, sharing learning and identifying opportunities for collaboration.

Chair or support effective meetings with clear agendas, decisions, actions and ownership.

8. Partnership and strategic development

Support the Partners to make practice leadership more sustainable by reducing avoidable operational dependency on Partner time.

Contribute to strategic planning around workforce, succession, financial sustainability, service development, patient-list growth and organisational resilience.

Bring external perspective, ideas and constructive challenge to strategic discussions.

Help create the organisational capacity that allows clinical leaders and Partners to focus on clinical care, education, leadership and future development.

General responsibilities

The postholder will be expected to work flexibly within the scope and seniority of the role and to undertake other reasonable duties as required. Responsibilities may evolve as the management structure develops. The postholder must maintain confidentiality, uphold information-governance requirements and work in accordance with practice policies and relevant NHS and statutory obligations.

Terms

This is a full-time senior salaried role of 37.5 hours per week, with the opportunity to agree a working pattern across four or five days. Salary is £65,000 to £70,000 per annum depending on skills and experience. The role offers six weeks' annual leave plus statutory public holidays, pro rata where appropriate, and access to the NHS Pension Scheme subject to scheme eligibility. Relevant continuing professional development will be supported by agreement with the Partners.

Person Specification

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills.

Desirable

• Degree-level qualification in business, management, healthcare or a related field.
• Leadership and/or management qualification.
• Primary care or healthcare management qualification.

Experience

Essential

• Substantial experience of leading people and operations in a complex organisation.
• Experience of managing multidisciplinary teams and supporting other managers or team leads.
• Experience of HR and people management, including attendance, performance, development and difficult employee-relations issues.
• Experience of financial management, budgeting, forecasting or using financial information to support decisions.
• Experience of leading and implementing significant projects or organisational change.
• Experience of workforce planning and developing reliable operational systems.
• Demonstrable understanding of NHS primary care/general practice sufficient to become effective quickly in the role.
• Comfort with performance, finance, workforce and governance alongside people leadership
• A constructive challenger who is prepared to ask why we are still doing it this way
• Excellent leadership, communication and interpersonal skills, with credibility across staff groups and senior stakeholders.
• Able to combine strategic thinking with hands-on operational problem-solving.
• Strong ownership and follow-through; able to prioritise, delegate and hold others accountable appropriately.
• Able to lead with empathy while setting clear expectations and handling difficult conversations confidently.
• Sound judgement about risk, escalation and when to make decisions independently.
• Strong analytical and problem-solving skills, including the ability to use data and financial information.
• Able to develop, implement and embed effective policies, processes and systems.

Desirable

• Previous senior management experience in an NHS GP practice.
• Experience working with a Primary Care Network, GP Federation or Integrated Care Board.
• Experience of CQC preparation, regulatory compliance or governance in a healthcare setting.
• Experience of NHS contractual income, Quality and Outcomes Framework or enhanced services
• Experience of EMIS or other primary-care clinical systems.
• Experience of digital transformation, automation or business-intelligence tools.

Job summary

We are seeking an experienced operational leader to join HUC as an Unscheduled Care Shift Manager. This pivotal, non-clinical role provides real-time leadership across our out-of-hours services, maintaining oversight of patient flow, demand, capacity, workforce and operational risk across multiple locations.

Working with USC Coordinators, Clinical Navigators, clinicians, Drivers/Receptionists and senior managers, you will set priorities, anticipate pressures and make timely decisions to maintain safe, responsive and coordinated services. You will also lead the operational response to incidents, staffing disruption and business continuity events.

Two fixed four-week rota patterns are available. The day shown is the shift start day.

Pattern 1

Week 1: Fri and Sat 22:45-07:14; Sun 22:45-08:14Week 2: Tue-Thu 15:15-23:14Week 3: Fri and Sat 22:45-07:14; Sun 22:45-08:14Week 4: Tue-Thu 15:15-23:14

Pattern 2

Week 1: Mon and Wed 15:15-23:14; Sun 14:45-23:14Week 2: Mon and Fri 15:15-23:14; Sat and Sun 14:45-23:14Week 3: Mon and Wed 15:15-23:14Week 4: Mon and Fri 15:15-23:14; Sun 14:45-23:14

Applicants must be able to work the relevant fixed rota. Full role-specific training will be provided.

Main duties of the job

The Unscheduled Care Shift Manager provides real-time operational command and leadership across HUC's out-of-hours services. Key duties include:

• Maintaining oversight of demand, capacity, staffing, patient flow, performance and operational risk.
• Setting priorities and directing USC Coordinators and operational teams.
• Overseeing Home Visiting and Treatment Centre activity, including delayed, unallocated and at-risk patients.
• Deploying and redeploying clinical and non-clinical resources in response to changing pressures.
• Working with Clinical Navigators and clinicians to support safe patient prioritisation and flow.
• Responding to staffing gaps, incidents, system disruption and business continuity events.
• Monitoring performance and taking timely corrective action where delivery or patient safety is at risk.
• Maintaining accurate records and providing clear operational updates and handovers.
• Escalating clinical, workforce or operational concerns through the appropriate routes.
• Supporting staff development, service improvement and consistently safe working practices.

This is a non-clinical role and does not include providing clinical advice or changing clinical priorities.

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, & financial wellbeing:

Exclusive Discounts: Unlock savings on shopping, travel, and more, through, Blue Light Card, Tickets for Good, & more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind & long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, & delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, & exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, & smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, & regular updates to keep you in the loop with HUC news & opportunities.

Office Comforts: Stay refreshed with unlimited tea & coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Job description

Job responsibilities

The Unscheduled Care Shift Manager is responsible for maintaining safe, effective and coordinated operational delivery across HUCs Unscheduled Care services throughout the shift.

Operational command and leadership

• Provide visible and authoritative operational leadership across all services and geographical areas within the postholders remit.
• Maintain a live, system-wide understanding of demand, workforce capacity, patient flow, service performance and operational risk.
• Set, communicate and maintain clear priorities for USC Coordinators and operational teams.
• Make time-critical operational decisions during periods of pressure, disruption or escalation.
• Intervene where operational processes are not working effectively and ensure proportionate corrective action is taken.
• Act as the designated Lead USC Shift Manager when required, providing a single point of operational accountability for the shift.

Patient flow and capacity management

• Monitor live activity across Home Visiting, Treatment Centres and associated Unscheduled Care pathways.
• Oversee the allocation and progression of home visits, taking account of clinical priority, geography and available resources.
• Maintain oversight of unallocated, delayed and at-risk patients, ensuring timely operational intervention and escalation.
• Monitor Treatment Centre capacity and support effective use of available appointments.
• Identify bottlenecks and coordinate the redistribution of workload and resources.
• Maintain oversight of failed contacts, patients who do not attend and delayed patient pathways.
• Work collaboratively with Clinical Navigators to ensure operational decisions support clinical prioritisation and patient need.

Workforce and resource deployment

• Maintain real-time oversight of staffing levels, skill mix and operational coverage.
• Direct the deployment and redeployment of clinical and non-clinical staff in response to changing demand.
• Respond to sickness, absence, late arrival and unexpected workforce gaps.
• Coordinate cross-site and cross-area movement of resources where required.
• Oversee the availability and effective deployment of vehicles, drivers and mobile clinical resources.
• Support appropriate break management while maintaining operational continuity.
• Escalate workforce risks that cannot be safely resolved within the Shift Managers authority.

Patient safety and clinical interface

• Ensure operational decisions support safe, appropriate and timely patient care.
• Recognise the boundaries between operational decision-making and clinical judgement.
• Escalate clinical concerns, deterioration or safeguarding issues promptly to an appropriately qualified clinician.
• Monitor operational risks affecting patient safety, including delays, access problems and failed contacts.
• Ensure vulnerable patients and high-risk cases are appropriately considered within operational decision-making.
• Ensure communication with patients through operational teams is professional, safe and consistent.

Performance, risk and incident management

• Monitor operational performance, delays, breaches and escalation points across all service streams.
• Take immediate and proportionate action in response to emerging pressures or service disruption.
• Provide concise operational intelligence and situational updates to senior managers and on-call colleagues.
• Take operational command during incidents, system failures or significant service pressure.
• Activate business continuity and contingency arrangements where required.
• Coordinate operational recovery and support a safe return to normal service delivery.
• Ensure incidents, risks, decisions, actions and escalations are accurately documented and reported.
• Contribute to incident reviews, audits, organisational learning and service improvement activity.

Communication and handover

• Provide clear, consistent and authoritative direction throughout the shift.
• Ensure teams remain informed of current priorities, risks and changes to the operational position.
• Maintain oversight of communication channels and ensure information is shared appropriately and securely.
• Deliver structured and comprehensive handovers, clearly identifying outstanding risks, actions and service pressures.
• Build effective working relationships with clinical, operational and managerial colleagues across HUC.

Governance and continuous improvement

• Ensure operational activity is undertaken in accordance with HUC policies, procedures and service standards.
• Maintain confidentiality and comply with information governance and data-protection requirements.
• Identify and escalate deviations from agreed procedures or standards.
• Promote safe, consistent and accountable working practices.
• Identify opportunities to improve patient flow, operational efficiency, resilience and patient experience.
• Support the implementation of new systems, pathways and ways of working.
• Participate in supervision, appraisal, mandatory training and continuing professional development.
• Support the induction, coaching and development of USC Coordinators and operational colleagues.

The successful candidate will have experience of coordinating, supervising or leading services within healthcare, urgent care, an emergency service or another time-critical operational environment. They will be able to manage competing priorities, lead dispersed teams and make calm, proportionate decisions under pressure.

Strong communication, problem-solving and digital skills are essential, together with the ability to interpret operational information, identify emerging risks and recognise when escalation is required. Experience within primary care out-of-hours services, NHS 111, a Clinical Assessment Service or another urgent care setting would be advantageous.

Person Specification

Minimum Essential Criteria for Shortlisting then interview

Essential

• See JD

Desirable

• See JD

Job summary

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Bedford Contact Centre, we have rota availability for various different shift patterns between 7am-11pm across 7 days a week.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm.

Main duties of the job

Why HUC?

Start a Meaningful CareerFor many people, this role is the first step into a rewarding healthcare career.

Be Part of Something That MattersYou'll be the voice patients hear when they need help,reassuranceor urgent guidance.

Fully Funded TrainingOur comprehensive6-week full-time training programmegives you the confidence and skills you need to succeed.

Great BenefitsNHS Pension, NHS Discounts, Wellbeing Hub and more.

Supportive Team CultureJoin a workplace where colleagues support each other and succeed together.

About us

Join the HUC Family and Enjoy Exceptional Benefits That Truly Make a Difference!

?Exclusive Discounts:Unlock amazing savings on shopping, travel, and entertainment through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

?NHS Pension Scheme:Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

?Wellbeing Support:Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

?Recognition and Rewards:Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

?Financial Perks:Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.

?Career Growth:Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

?Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£12.71 an hour per hour plus unsociable hours enhancement

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

4265 -8357080

Job locations

Technology House, 239 Ampthill Road, Bedford

239 Ampthill Road

Bedford

MK42 9AZ

United Kingdom

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation and rota information please see attached documentation,

111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through TRAC.

Job description Job responsibilities For a full job description and full person specification, along with more details about our organisation and rota information please see attached documentation, 111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested. Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa). We reserve the right to close this vacancy early, should we receive sufficient applications. Please do not apply through any third party websites, please only apply through TRAC.

Person Specification

Address

Essential

• Lives within 60 minute commute
• Has Customer Service Experience
• Has the right to work in the UK
• Can commit to 6 weeks full time training (9am-5pm Monday- Friday)

Desirable

• Previous Call Handling Experience

Person Specification Address Essential Lives within 60 minute commute Has Customer Service Experience Has the right to work in the UK Can commit to 6 weeks full time training (9am-5pm Monday- Friday) Desirable Previous Call Handling Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Technology House, 239 Ampthill Road, Bedford

239 Ampthill Road

Bedford

MK42 9AZ

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Technology House, 239 Ampthill Road, Bedford

239 Ampthill Road

Bedford

MK42 9AZ

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

The role of the driver is to transport the doctor to home visits quickly and safely and to ensure that the in-car equipment is operational and secure.

The Role of receptionist at the Out of Hours bases involves checking in patients, appointment booking and comfort calling, opening and closing the base and doing stock checks.

As and when the service requires, Drivers may need to move to support another base within the region (a base other than that for which the original shift was booked).

This role is subjec to an minimum weekly working requirement of 12 hours per week (averaged over a 4 week working cycle)

Main duties of the job

• Check the car is safe to use and ensure adequate stock is always ready, e.g. checking lights, tyres, engine oil levels, screen wash, coolant level check (visual only) at the start of the shift; making sure that the vehicle has enough fuel and reporting any faults to the Shift Manager.
• Accompanying the doctor on Home Visits, ensuring security and safety measures are always adhered to.
• Restocking and doing final checks on the vehicle at the end of the shift.
• To report any incidents or vehicle problems during the shift to the Shift Manager.
• To load and unload any vehicle medical equipment into the vehicle safely. Vehicles should be stocked with Defibrillators, nebulisers, 2 x full tanks of Oxygen, tagged consumables bag, PPE and paperwork folder.
• Medicines should be loaded prior to a visit and never left unattended in the vehicle.
• To always maintain the security of the vehicle, ensuring it is locked and the mobile data unit hidden from view.
• To maintain vehicle logs and records as required.
• To check HUC emails at the start of the shift.
• To act as receptionist in Out of Hours base when required.
• To use the computerised system for recording confidential data in line with operational policies and procedures.
• In addition to the above, the post holder may be required to undertake such duties reasonably commensurate with the post which may include chaperoning patients during clinical examinations.

About us

At HUC you will develop a wide range of skills within a growing urgent and primary care organisation, making a real difference to service development and delivery. If you want to make your professional and personal mark in an organisation that is open to doing things differently, this could be the ideal move for you.

We are an equal-opportunity employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£12.71 an hour +Enhancements dependent on shifts

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

4265 - 8308316

Job locations

Welwyn Garden City, Hertford, Stevenage, Harlow, Gt. Dunmow, St Albans, Watford, Borehamwood, Hemel Hempstead

Welwyn Garden City

AL74HL

United Kingdom

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation, please see attached documentation.

We reserve the right to close this vacancy early, should we receive sufficient applications.

Job description Job responsibilities For a full job description and full person specification, along with more details about our organisation, please see attached documentation. We reserve the right to close this vacancy early, should we receive sufficient applications.

Person Specification

Personal Attributes, Values and Behaviours

Essential

• oDemonstrates empathy and compassion when interacting with patients and colleagues.
• oCommitted to providing safe, responsive, and person-centred care.

Desirable

• oWillingness to take on additional responsibilities to support team goals.
• oAbility to engage positively with a wide range of people and situations.

Person Specification Personal Attributes, Values and Behaviours Essential oDemonstrates empathy and compassion when interacting with patients and colleagues. oCommitted to providing safe, responsive, and person-centred care. Desirable oWillingness to take on additional responsibilities to support team goals. oAbility to engage positively with a wide range of people and situations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Welwyn Garden City, Hertford, Stevenage, Harlow, Gt. Dunmow, St Albans, Watford, Borehamwood, Hemel Hempstead

Welwyn Garden City

AL74HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Welwyn Garden City, Hertford, Stevenage, Harlow, Gt. Dunmow, St Albans, Watford, Borehamwood, Hemel Hempstead

Welwyn Garden City

AL74HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

Are you passionate about developing the Health Visiting workforce of the future?

We are seeking an experienced, innovative, and motivated Learning & Professional Development Lead for Health Visiting to partner our current postholder in a job share for 16 hours a week over two days. This exciting role will provide strategic leadership for workforce learning, education, professional development, and practice excellence across our Health Visiting Service.

As a key leader, you will play a pivotal role in ensuring that health visitors, community staff nurses, nursery nurses, students, apprentices, and support staff are equipped with the knowledge, skills, and confidence to deliver high-quality, evidence-based care to children, young people, and families.

Main duties of the job

About the Role

The Learning & Professional Development Lead will:

• Lead the development and implementation of learning and development strategies across the Health Visiting Service.
• Promote a culture of continuous professional development, reflective practice, and lifelong learning.
• Support workforce planning, succession planning, and talent development.
• Work collaboratively with universities, education providers, NHS England, public health teams, and professional bodies.
• Lead on student placements, preceptorship programmes, mentorship, and practice assessor/supervisor development.
• Ensure compliance with professional, regulatory, and safeguarding training requirements.
• Ensure National and local Public Health policy is included within practice documentation, policies and procedures.
• Support quality improvement initiatives, evidence-based practice, and service innovation.
• Provide professional leadership and expert advice on workforce development, professional and educational standards.
• Monitor and evaluate learning outcomes and workforce capability to improve service delivery and patient outcomes.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job description

Job responsibilities

See Job Description and Person Specification

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Qualifications

Essential

• Has Specialist Community Public Health Nurse - Health Visiting qualification
• Active registration on NMC part 1 or 2 and Part 3 of register

Desirable

• Practice Teacher or equivalent Level 3 NMC qualification

Length and Nature of Experience

Essential

• Post qualification experience within Health Visiting services
• Recent evidence of experience in teaching practice and assessment of competence at Level 3 or above

Desirable

• Experience of project management
• Understanding and knowledge of quality improvement tools and methodologies

Professional/Managerial/Specialist Knowledge

Essential

• Understanding and critical analysis of the research process and evidence-based practice
• Evidence of maintaining and developing own specialist teaching practice in line with NMC Standards to Support Learning and Assessment in Practice.

Desirable

• Knowledge of Clinical Supervision theory and models of practice
• Knowledge of Clinical audit and risk management and the role of Clinical Governance.
• Evidence of application of leadership and development skills.
• Experience of developing and implementing polices / guidelines /SOPS

Personal skills abilities and attributes

Essential

• Ability to lead clinical development and innovation within the team

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Peterborough Contact Centre, we have rota availability for various different shift patterns between 7am-11pm across 7 days a week.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm.

Main duties of the job

Your Role:o First Contact: Manage urgent and non-urgent cases, providing essential medical advice.o NHS Pathways Software: Assess patients' conditions and direct them to the appropriate healthcare professional or service.o Advanced Training: Use your advanced listening and probing skills to ensure every patient receives clear advice and is signposted correctly.

Please note that training is for 6 weeks, 9am-5pm regardless of contracted hours.

About us

Why HUC?o Thriving and Growing: Our continued growth means more opportunities for you!o Diverse Roles: As a 111 Call Handler, you'll be the first point of contact, making a real difference in patients' lives.o Skill Development: No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare.o Community Impact: Be a vital part of your community, providing essential care and support to those in need.o A Team That Becomes a Family: Join a supportive team where colleagues become like family, working together to make a difference.o Free Training: Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don't worry, we continue to support you and help develop your skill once you start taking calls

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation, please see attached documentation,

111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through TRAC.

Person Specification

Address

Essential

• Lives within 60 minute commute
• Has Customer Service Experience
• Has the right to work in the UK
• Can commit to 6 weeks full time training (9am-5pm Monday- Friday)

Desirable

• Previous Call Handling Experience

Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Taunton Contact Centre we have rota availability for various different shift patterns between 7am-11pm across 7 days a week.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm.

Main duties of the job

Your Role: Make Every Call Count

Be the First Point of ContactHandle urgent and non-urgent calls, helping patients get the care they need quickly and safely.

Use NHS Pathways with ConfidenceAssess symptoms using NHS Pathways and direct patients to the mostappropriate healthcareprofessional or service.

Provide Reassurance When It Matters MostUseyou'relistening and communication skills to offer clear advice andaccurateguidance.

About us

Why HUC?

Thriving and Growing: Our continued growth means more opportunities for you!

Diverse Roles: As a 111 Call Handler, you'll be the first point of contact, making a real difference in patients' lives.

Skill Development: No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare.

Community Impact: Be a vital part of your community, providing essential care and support to those in need.

A Team That Becomes a Family: Join a supportive team where colleagues become like family, working together to make a difference.

Free Training:Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don't worry, we continue to support you and help develop your skill once you start taking calls.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£12.71 an hour £12.71 per hour +Unsociable hours enhancements.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

4265- 8357211

Job locations

Taunton Call Centre, Ashford Court, Taunton

Ashford Court

Taunton

TA1 2PX

United Kingdom

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation, please see attached documentation,

111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through TRAC.

Job description Job responsibilities For a full job description and full person specification, along with more details about our organisation, please see attached documentation, 111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested. Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa). We reserve the right to close this vacancy early, should we receive sufficient applications. Please do not apply through any third party websites, please only apply through TRAC.

Person Specification

Address

Essential

• Lives within 60 minute commute
• Has Customer Service Experience
• Has the right to work in the UK
• Can commit to 6 weeks full time training (9am-5pm Monday- Friday)

Desirable

• Previous Call Handling Experience

Person Specification Address Essential Lives within 60 minute commute Has Customer Service Experience Has the right to work in the UK Can commit to 6 weeks full time training (9am-5pm Monday- Friday) Desirable Previous Call Handling Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Taunton Call Centre, Ashford Court, Taunton

Ashford Court

Taunton

TA1 2PX

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Taunton Call Centre, Ashford Court, Taunton

Ashford Court

Taunton

TA1 2PX

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Welwyn Garden City site, we have rota availability for various different shift patterns between 7am-11pm across 7 days a week.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm

Main duties of the job

Your Role: Make Every Call Count

Be the First Point of ContactHandle urgent and non-urgent calls, helping patients get the care they need quickly and safely.

Use NHS Pathways with ConfidenceAssess symptoms using NHS Pathways and direct patients to the mostappropriate healthcareprofessional or service.

Provide Reassurance When It Matters MostUseyou'relistening and communication skills to offer clear advice andaccurateguidance.

About us

Why HUC?

Start a Meaningful CareerFor many people, this role is the first step into a rewarding healthcare career.

Be Part of Something That MattersYou'll be the voice patients hear when they need help,reassuranceor urgent guidance.

Fully Funded TrainingOur comprehensive6-week full-time training programmegives you the confidence and skills you need to succeed.

Great BenefitsNHS Pension, NHS Discounts, Wellbeing Hub and more.

Supportive Team CultureJoin a workplace where colleagues support each other and succeed together.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£12.71 to £17.51 an hour per hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

4265-8357117

Job locations

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation, please see attached documentation,

111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through TRAC.

Job description Job responsibilities For a full job description and full person specification, along with more details about our organisation, please see attached documentation, 111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested. Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa). We reserve the right to close this vacancy early, should we receive sufficient applications. Please do not apply through any third party websites, please only apply through TRAC.

Person Specification

Address

Essential

• Lives within 60 minute commute
• Has Customer Service Experience
• Has the right to work in the UK
• Can commit to 6 weeks full time training (9am-5pm Monday- Friday)

Desirable

• Previous Call Handling Experience

Person Specification Address Essential Lives within 60 minute commute Has Customer Service Experience Has the right to work in the UK Can commit to 6 weeks full time training (9am-5pm Monday- Friday) Desirable Previous Call Handling Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

Put medical education at the heart of your working week

Are you a GP with a passion for teaching who would like education to be the main focus of your role?

This is an exciting opportunity to join WellBN in an education-led post, with the substantial majority of your working week dedicated to supervising, teaching and supporting medical students rather than routine clinical sessions.

The role is particularly suited to a GP with an interest or background in medical education who enjoys helping students develop their clinical reasoning, consultation skills and understanding of patient-centred care.

Join us

If you would like to make teaching and student development the main focus of your working week, while retaining a smaller clinical commitment, we would love to hear from you.

There is an option to convert to a substantive post. Job-share applications are welcome.

We welcome applicants from all backgrounds and are happy to discuss reasonable adjustments during recruitment.

For an informal conversation or to express your interest, please contact Susan King at [email protected].

Main duties of the job

You will oversee Year 4 and Year 6 medical students during their placements, helping them connect their learning with the realities of modern general practice. Through supervision, case discussion, feedback and teaching, you will support their development as confident, thoughtful and compassionate future doctors.

The post comprises seven sessions dedicated to educational supervision, alongside one or two clinical sessions per week. We welcome job-share applications from GPs interested in sharing the educational and clinical responsibilities.

During student placements, the emphasis will be on education: overseeing the students learning, reviewing clinical cases with them, discussing their assessments and management plans, and providing constructive feedback.

Between student placements, clinical cross-cover is expected to support the wider practice team.

About us

An exciting new chapter for WellBN

WellBN is preparing to launch a new organisation in January 2027, alongside an upcoming rebrand and under new management.

Were developing a progressive, modern approach to general practice, with compassionate patient care, collaborative working and staff wellbeing at its heart. Joining at this stage offers the opportunity to contribute to the educational environment as the organisation develops.

WellBN serves approximately 25,500 patients across our Brunswick, Burwash and Benfield sites in Brighton, Hove and Portslade.

Our team includes a strong pharmacy service, paramedics and practice nurses. We use SystmOne and Accurx Triage and care for a diverse community, including neurodiverse patients and trans, non-binary and intersex patients, with training and support provided.

This setting offers students exposure to the breadth of modern primary care and the opportunity to learn how different professionals work together to support patients.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

A3216-26-0002

Job locations

18-19 Western Road

Hove

BN3 1AE

United Kingdom

Old Shoreham Road

Portslade

BRIGHTON

BN41 1XR

United Kingdom

14 Burwash Road

HOVE

East Sussex

BN3 8GQ

United Kingdom

Job description

Job responsibilities

Your educational responsibilities

You will

Oversee medical students from Years 4 and 6 during their general practice placements.

Provide teaching and supervision appropriate to each students stage of training.

Review clinical cases with students, helping them develop clinical reasoning and safe decision-making.

Support the development of consultation, examination and communication skills.

Provide constructive feedback and encourage reflection on learning.

Help students understand the breadth of general practice, including continuity of care, multidisciplinary working and the needs of a diverse patient population.

Create a welcoming learning environment where students feel able to ask questions and develop their confidence.

Clinical contribution

Alongside your educational sessions, you will undertake one or two clinical sessions per week, maintaining your connection with patient care and the clinical work that underpins your teaching.

You will also provide clinical cross-cover between student placements. This is therefore a predominantly educational post with a defined clinical contribution, rather than a wholly non-clinical role.

Support and professional development

Youll join a supportive multidisciplinary team, with mentoring and continuing professional development opportunities.

We welcome your ideas for teaching, student support and educational development. This role offers the opportunity to make medical education a central part of your career while remaining connected to clinical general practice.

Job description Job responsibilities Your educational responsibilitiesYou will Oversee medical students from Years 4 and 6 during their general practice placements. Provide teaching and supervision appropriate to each students stage of training. Review clinical cases with students, helping them develop clinical reasoning and safe decision-making. Support the development of consultation, examination and communication skills. Provide constructive feedback and encourage reflection on learning. Help students understand the breadth of general practice, including continuity of care, multidisciplinary working and the needs of a diverse patient population. Create a welcoming learning environment where students feel able to ask questions and develop their confidence.Clinical contributionAlongside your educational sessions, you will undertake one or two clinical sessions per week, maintaining your connection with patient care and the clinical work that underpins your teaching.You will also provide clinical cross-cover between student placements. This is therefore a predominantly educational post with a defined clinical contribution, rather than a wholly non-clinical role.Support and professional developmentYoull join a supportive multidisciplinary team, with mentoring and continuing professional development opportunities. We welcome your ideas for teaching, student support and educational development. This role offers the opportunity to make medical education a central part of your career while remaining connected to clinical general practice.

Person Specification

Other Requirements

Essential

• Commitment to diversity and inclusion, aligned with the practices ethos. Ability to work between the practices three sites as required. Eligible to work in the UK. Disclosure Barring Service (DBS) check.

Experience

Essential

• Proven experience working as a GP in a primary care setting. Experience in managing a range of undifferentiated and undiagnosed clinical conditions. Experience with Quality and Outcomes Framework (QOF) and other quality performance initiatives.

Desirable

• Previous experience in delivering Enhanced Services or specialised clinics (e.g., hormone clinics, community outreach). Participation in audit and clinical standard-setting initiatives.

Knowledge

Essential

• Sound understanding of current NHS policies and guidelines, including clinical governance. Awareness of safeguarding practices and policies. Knowledge of prescribing protocols and formulary adherence.

Desirable

• Familiarity with local health services and community resources.

Personal Attributes

Essential

• A collaborative approach and a commitment to inclusive, compassionate care.
• An interest in teaching and supporting medical students.
• The ability to explain clinical reasoning clearly and provide constructive feedback.
• Committed to providing compassionate and high-quality care to all patients, including those from disadvantaged communities. Flexible and adaptable, with a willingness to contribute to new services and care models. Team-oriented with a collaborative approach to working with colleagues.

Skills and Abilities

Essential

• Excellent diagnostic and clinical skills. Ability to work autonomously while making safe, evidence-based decisions. Competent in using electronic patient record systems and clinical coding. Strong communication skills to effectively counsel, educate, and build rapport with patients and multidisciplinary teams. Demonstrated ability to contribute to service improvement and development.

Desirable

• Additional qualifications or special interests that complement the practice's services.

Qualifications

Essential

• Full registration with the General Medical Council (GMC). Membership of the Royal College of General Practitioners (MRCGP) or equivalent. Evidence of commitment to Continuing Professional Development (CPD).

Desirable

• Completion of a clinical supervisor course or experience in medical education is preferred. The role is particularly suited to someone who wants to develop or build on a career in medical education.

Person Specification Other Requirements Essential Commitment to diversity and inclusion, aligned with the practices ethos. Ability to work between the practices three sites as required. Eligible to work in the UK. Disclosure Barring Service (DBS) check. Experience Essential Proven experience working as a GP in a primary care setting. Experience in managing a range of undifferentiated and undiagnosed clinical conditions. Experience with Quality and Outcomes Framework (QOF) and other quality performance initiatives. Desirable Previous experience in delivering Enhanced Services or specialised clinics (e.g., hormone clinics, community outreach). Participation in audit and clinical standard-setting initiatives. Knowledge Essential Sound understanding of current NHS policies and guidelines, including clinical governance. Awareness of safeguarding practices and policies. Knowledge of prescribing protocols and formulary adherence. Desirable Familiarity with local health services and community resources. Personal Attributes Essential A collaborative approach and a commitment to inclusive, compassionate care. An interest in teaching and supporting medical students. The ability to explain clinical reasoning clearly and provide constructive feedback. Committed to providing compassionate and high-quality care to all patients, including those from disadvantaged communities. Flexible and adaptable, with a willingness to contribute to new services and care models. Team-oriented with a collaborative approach to working with colleagues. Skills and Abilities Essential Excellent diagnostic and clinical skills. Ability to work autonomously while making safe, evidence-based decisions. Competent in using electronic patient record systems and clinical coding. Strong communication skills to effectively counsel, educate, and build rapport with patients and multidisciplinary teams. Demonstrated ability to contribute to service improvement and development. Desirable Additional qualifications or special interests that complement the practice's services. Qualifications Essential Full registration with the General Medical Council (GMC). Membership of the Royal College of General Practitioners (MRCGP) or equivalent. Evidence of commitment to Continuing Professional Development (CPD). Desirable Completion of a clinical supervisor course or experience in medical education is preferred. The role is particularly suited to someone who wants to develop or build on a career in medical education.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

WellBN

Address

18-19 Western Road

Hove

BN3 1AE

United Kingdom

Employer's website

https://www.wellbn.co.uk/ (Opens in a new tab)

Employer details

Employer name

WellBN

Address

18-19 Western Road

Hove

BN3 1AE

United Kingdom

Employer's website

https://www.wellbn.co.uk/ (Opens in a new tab)

Job summary

Advanced Clinical Practitioner - Gordon Street Medical Centre.

£57,625 to £71,281 per annum, pro rata, depending on experience, yearly salary increments, NHS Pension provider.

We have an exciting opportunity for an Advanced Clinical Practitioner to join our team and work in a well established practice, Gordon Street Medical Centre.

You will be supported by strong clinical leadership and a collaborative multidisciplinary team. The hours for this role are 15 hours per week, to be worked on Wednesday and Friday between 08:00 and 18:30.

Our practice serves a diverse, multi cultural population across Ashton - a community known for its resilience, warmth and strong neighbourhood identity. Many of our patients experience socio-economic challenges and complex health needs, offering a varied and rewarding clinical caseload where your work makes a genuine difference.

You will benefit from 15-minute appointments as standard, allowing time to deliver high-quality, patient-centred care, alongside protected clinical administration time to support effective workload management.

You will be part of a supportive, collaborative practice team, working closely with a wider multidisciplinary team to provide comprehensive care to a varied patient population.

Additional benefits include free on-site parking, employee wellbeing support, staff discounts, a cycle-to-work scheme and a salary sacrifice car benefit scheme.

Main duties of the job

The Role

We are seeking a confident, autonomous Advanced Clinical Practitioner to work at Gordon Street Medical Centre. You will play a key role in delivering safe, effective and patient centred care within a supportive multidisciplinary team.

Your responsibilities will include:

• Managing acute and routine presentations across both sites
• Undertaking clinical assessments and diagnostics
• Prescribing independently
• Supporting continuity of care for patients with long term conditions
• Working collaboratively with GPs, nurses and the wider MDT
• Contributing to service development and quality improvement

What We Offer

• Supportive leadership and a collaborative team culture
• Skilled nursing teams and dedicated administrative support
• Well established systems and strong clinical governance
• Access to gtd healthcares in house academy for ongoing development
• Opportunities to develop specialist interests
• Dedicated Supported Protected Activity (SPA) time to undertake work and development across the four pillars of advanced practice
• Excellent motorway links for an easy commute

Who We Are Looking For

A motivated, compassionate ACP with an MSc. Advanced Clinical Practice and a commitment to delivering high quality care. You will value teamwork, continuous improvement and making a positive impact on the Ashton community.

For further details, please refer to the attached job description.

About us

At gtd healthcare, we do things differently. Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services.

We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.

Benefits package

As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including:

• working for a values-led organisation;
• Real living wage employer;
• supporter of the Greater Manchester Good Employment Charter;
• access to Stream, which provides flexible, on-demand access to stream your pay during the month;
• salary sacrifice car benefit scheme;
• 30 days annual leave, rising to 32 after five years of continuous service;
• flexible pension benefits, including NHS pension scheme;
• flexible working hours and policies;
• family friendly and carer policies;
• opportunities to apply for innovation and quality awards;
• access to gtd healthcare wellbeing initiatives;
• opportunity to become part of an employee owned organisation;
• gtd healthcare social and fun activities;
• cycle to work scheme;
• eyesight vouchers;
• NHS staff discounts, a free Blue Light Card and Health Service Discounts;
• access to an employee assistance programme.

Job description

Job responsibilities

Clinical Practice

• Assess and holistically clinically examine patients with both minor and complex needs through history taking, physical examination and appropriate use of investigations to confirm diagnosis.
• Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Refer and discharge safely ensuring that safety-netting advice is offered.
• Triage telephone referrals, calls from external clinicians, patients and others into a range of services appropriately as required.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Non-Medical Prescribing

• If you are employed in a prescribing capacity, you must only prescribe within your scope of practice and comply with the gtd healthcare NMP governance registration processes.
• You must maintain your knowledge and skills and prescribe within your clinical competencies.
• The non-medical prescriber is required to comply with organisational NMP governance processes and adhere to local and national prescribing guidance.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC/HPC etc. Understand own role and scope and identify how this may develop over time.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Ensure professional revalidation requirements are met.
• Deliver care according to NSF, NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Support and participate in shared learning across the organisation and wider organisation.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patient health procedures and local guidance.

Leadership Personal and People Development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode.
• Support staff development in order to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.
• Critically evaluate and review innovations and developments that are relevant areas of work.
• Take a lead role in planning and implementing changes within the area of care and responsibility.
• Work with senior clinical and management teams to ensure sufficient staff of appropriate ability, quality and skill-mix is available to meet current and future service delivery, that selection and recruitment processes are effective and that equality of treatment of the team incorporates quality HR principles and processes.
• Contribute to the development of local guidelines, protocols and standards.
• Maintain effective communication with those responsible for the overall commissioning and procurement process.
• To attend and be proactively involved in professional meetings at base and corporately.
• Take the lead/ develop a special interest within certain areas to allow the sharing of clinical knowledge and expertise.

Person Specification

Experience

Essential

• Experience of working as senior clinician.
• Accountability of own role and other roles in a practitioner-led service. Experience of leading/managing quality improvement.

Desirable

• Experience in leading/managing a team of nurses.
• Experience of working in an unscheduled care service.
• Experience of having worked in Primary Care.

Skills and Attributes

Essential

• Advanced clinical practice skills and competence.
• Management and treatment of patients with acute exacerbation of long-term conditions.
• Management of patients with complex needs.
• Clinical examination skills and competence.
• Clinical leadership skills and competence.
• Communication skills, both written and verbal.
• Negotiation and conflict management skills.
• Change management experience and evidence.
• Highly motivated.
• Flexibility.
• Enthusiasm.
• Team Player.

Desirable

• Teaching and mentorship in a clinical setting.
• Resource Management.

Qualifications

Essential

• Registered first level nurse, paramedic, pharmacist or other AHP with MSc Advanced Clinical Practice or credentialing qualification or equivalent. V300 Non-Medical Prescriber (gateway dependent) dependent on professional eligibility.

Desirable

• Mentor/Teaching qualification. Clinical supervision training and experience.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Are you an experienced oncology nurse looking for an opportunity to take your SACT expertise to the next level?

Join GenesisCare at our Bristol Cancer Centre, where you'll be part of a specialist team delivering personalised cancer care and the latest systemic anti-cancer treatments in a modern outpatient environment.

As a Senior SACT Nurse, you'll have the opportunity to combine hands-on clinical excellence with leadership, education, service development and research. You'll manage your own patient caseload, run nurse-led clinics, work closely with leading oncology consultants and provide expert support to patients throughout their treatment journey.

Main duties of the job

As a Senior SACT Nurse, you'll play a key role in delivering a high-quality chemotherapy and SACT service at our Bristol centre, providing specialist nursing advice and support to patients and their families from diagnosis through treatment.

You'll work autonomously while providing clinical leadership within the SACT team, ensuring patients receive safe, evidence-based and personalised care.

You'll also have the opportunity to deputise for the Lead SACT Nurse when required, support the development of junior colleagues and contribute to the ongoing development of our nursing practice and services.

Our Bristol centre provides patients with access to a comprehensive range of SACT alongside advanced radiotherapy and integrated cancer care, creating an environment where you can work closely with a genuinely multidisciplinary team.

What You'll Do

• Manage your own patient caseload and provide specialist nursing advice throughout the cancer treatment pathway
• Run nurse-led clinics and assess patients' health, treatment and nursing needs
• Deliver chemotherapy and other systemic anti-cancer therapies safely and effectively
• Use your advanced clinical skills in venepuncture, cannulation and central venous access
• Recognise and manage treatment complications, including anaphylaxis, extravasation and neutropenic sepsis
• Provide telephone triage and out-of-hours support as part of the 24-hour on-call team
• Work closely with the wider multidisciplinary team
• Deputise for the Lead SACT Nurse when required

About us

Why GenesisCare?

Our SACT service has been designed to provide an exceptional experience for both patients and clinicians.

You'll work within a 1:2 nurse-to-patient ratio, with longer appointment times giving you more opportunity to focus on what matters: education, toxicity assessment, holistic care and emotional support.

Rather than focusing on volume, our model is built around clinical excellence and personalised care. You'll work closely with consultants, pharmacists, radiographers, Clinical Nurse Specialists and the wider multidisciplinary team to provide truly holistic cancer care.

We offer patients access to a wide range of SACT and supportive treatments, alongside:

• A purpose-built infusion suite with private treatment pods
• On-site access to consultant reviews
• Pharmacist input when required
• 24-hour patient triage support
• Access to the best technology to support your patients journey and wellbeing such as Scalp cooling technology and Hilotherm to help prevent chemotherapy-induced peripheral neuropathy
• Dietetic and Speech & Language Therapy support
• Exercise Medicine programme available to all patients
• Wellbeing support through our partnership with Penny Brohn
• Access to clinical trials and innovative treatment approaches

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

Depending on experience Plus excellent benefits + HCAS weighting

Contract

Permanent

Working pattern

Full-time

Reference number

E0157-26-0017Bristol

Job locations

GenesisCare

300 Park Ave

Aztec West

Bristol

BS32 4SY

United Kingdom

Job description

Job responsibilities

Please note: we may close this vacancy early if we receive a high volume of strong applications, so we encourage you to apply as soon as possible.

The role combines advanced clinical practice with opportunities to influence how the service develops, including leading areas of nursing practice, supporting research and contributing to clinical audit and service improvement.

Invest in your development

At GenesisCare, we want our nurses to keep learning, developing and progressing. As part of the SACT team, you'll have access to:

• Funded CPD opportunities
• Advanced Life Support (ALS) training
• UKONS triage training and accreditation if not already held.
• Study days and internal teaching
• Attendance at national oncology conferences
• Clinical supervision
• Leadership pathways
• Opportunities to become involved in Quality Improvement projects
• Service development opportunities
• Nurse Recognition Awards

For someone who wants to develop their specialist knowledge or take the next step towards clinical leadership, this is an opportunity to help shape the service while building your own career alongside it.

What you'll bring

Were looking for experienced oncology nurses who are confident in SACT delivery

• NMC registration
• A minimum of 2 years nursing experience within the oncology sector administering chemotherapy/SACT
• UKONS SACT Passport, or willingness to complete this within three months
• Experience in venepuncture, cannulation and central venous access devices
• Experience in oncology telephone triage and recognition/management of neutropenic sepsis
• Experience and competence in blood transfusion and bone marrow biopsies
• Excellent communication and organisational skills
• The ability to make decisions, prioritise and work accurately under pressure

A different way of working, we know that great nursing care needs the right environment.

Our model has been designed to give nurses more time with their patients, supported by a 1:2 nurse-to-patient ratio, longer appointments and a strong focus on holistic care.

Youll also benefit from:

• Predictable working hours
• No overnight shifts
• A supportive leadership team
• Employee wellbeing initiatives
• Access to counselling and clinical supervision
• A structured induction programme

You'll also need to be comfortable working flexibly to meet the needs of the service, including participation in the 24-hour on-call rota.

Why GenesisCare Bristol?

Our Bristol centre is a specialist outpatient cancer centre serving patients from across the South West and beyond.

You'll work in a centre offering chemotherapy and SACT alongside advanced radiotherapy, including stereotactic ablative radiotherapy (SABR), image-guided radiotherapy (IGRT), surface-guided radiotherapy (SGRT), volumetric modulated arc therapy (VMAT) and deep inspiration breath hold (DIBH).

The centre also has access to Exercise Medicine and Penny Brohn, supporting GenesisCare's whole-person approach to cancer care.

You'll be surrounded by experienced oncology professionals and work alongside consultants from local and nationally recognised hospitals, giving you the opportunity to develop your knowledge and broaden your experience within specialist cancer care.

Discover what's in store for you when you join the GenesisCare UK team:

• 26 days' annual leave, plus bank holidays, with the option to buy more or sell back annual leave
• Private medical and dental cover
• Income Protection
• Employee Assistance Programme
• Access to world-class radiotherapy, free to you and your immediate family if required
• Competitive company contributory pension scheme
• Access to wellbeing support including Headspace
• Free parking at our Bristol centre
• Exclusive retail discounts
• Paid professional memberships and opportunities for continued professional development
• Opportunities to attend training and conferences and develop your specialist expertise

GenesisCare actively invests in professional development, including training, professional memberships and conference opportunities, with a focus on helping employees grow within their roles.

Were looking for experienced Senior SACT Nurses who are passionate about specialist cancer care and committed to delivering an exceptional patient experience.

If that sounds like you, we'd love to hear from you.

Job description Job responsibilities Please note: we may close this vacancy early if we receive a high volume of strong applications, so we encourage you to apply as soon as possible.The role combines advanced clinical practice with opportunities to influence how the service develops, including leading areas of nursing practice, supporting research and contributing to clinical audit and service improvement.Invest in your developmentAt GenesisCare, we want our nurses to keep learning, developing and progressing. As part of the SACT team, you'll have access to:Funded CPD opportunities Advanced Life Support (ALS) training UKONS triage training and accreditation if not already held. Study days and internal teaching Attendance at national oncology conferences Clinical supervision Leadership pathways Opportunities to become involved in Quality Improvement projects Service development opportunities Nurse Recognition AwardsFor someone who wants to develop their specialist knowledge or take the next step towards clinical leadership, this is an opportunity to help shape the service while building your own career alongside it.What you'll bringWere looking for experienced oncology nurses who are confident in SACT deliveryNMC registration A minimum of 2 years nursing experience within the oncology sector administering chemotherapy/SACT UKONS SACT Passport, or willingness to complete this within three months Experience in venepuncture, cannulation and central venous access devices Experience in oncology telephone triage and recognition/management of neutropenic sepsis Experience and competence in blood transfusion and bone marrow biopsies Excellent communication and organisational skills The ability to make decisions, prioritise and work accurately under pressureA different way of working, we know that great nursing care needs the right environment.Our model has been designed to give nurses more time with their patients, supported by a 1:2 nurse-to-patient ratio, longer appointments and a strong focus on holistic care.Youll also benefit from:Predictable working hours No overnight shifts A supportive leadership team Employee wellbeing initiatives Access to counselling and clinical supervision A structured induction programmeYou'll also need to be comfortable working flexibly to meet the needs of the service, including participation in the 24-hour on-call rota.Why GenesisCare Bristol?Our Bristol centre is a specialist outpatient cancer centre serving patients from across the South West and beyond.You'll work in a centre offering chemotherapy and SACT alongside advanced radiotherapy, including stereotactic ablative radiotherapy (SABR), image-guided radiotherapy (IGRT), surface-guided radiotherapy (SGRT), volumetric modulated arc therapy (VMAT) and deep inspiration breath hold (DIBH).The centre also has access to Exercise Medicine and Penny Brohn, supporting GenesisCare's whole-person approach to cancer care.You'll be surrounded by experienced oncology professionals and work alongside consultants from local and nationally recognised hospitals, giving you the opportunity to develop your knowledge and broaden your experience within specialist cancer care.Discover what's in store for you when you join the GenesisCare UK team:26 days' annual leave, plus bank holidays, with the option to buy more or sell back annual leave Private medical and dental cover Income Protection Employee Assistance Programme Access to world-class radiotherapy, free to you and your immediate family if required Competitive company contributory pension scheme Access to wellbeing support including Headspace Free parking at our Bristol centre Exclusive retail discounts Paid professional memberships and opportunities for continued professional development Opportunities to attend training and conferences and develop your specialist expertiseGenesisCare actively invests in professional development, including training, professional memberships and conference opportunities, with a focus on helping employees grow within their roles.Were looking for experienced Senior SACT Nurses who are passionate about specialist cancer care and committed to delivering an exceptional patient experience.If that sounds like you, we'd love to hear from you.

Person Specification

Experience

Essential

• See above job description

Qualifications

Essential

• See above job description

Person Specification Experience Essential See above job description Qualifications Essential See above job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GenesisCare

Address

GenesisCare

300 Park Ave

Aztec West

Bristol

BS32 4SY

United Kingdom

Employer's website

https://www.genesiscare.com/uk/ (Opens in a new tab)

Employer details

Employer name

GenesisCare

Address

GenesisCare

300 Park Ave

Aztec West

Bristol

BS32 4SY

United Kingdom

Employer's website

https://www.genesiscare.com/uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced, enthusiastic and forward-thinking Practice Manager to join Springfield House Medical Centre.

We are an established GP practice in Oldham, serving over 7,000 patients from a diverse community. We have a committed multidisciplinary team and are proud to have achieved a CQC rating of Good.

As a teaching practice, we are committed to developing staff, improving patient care and ensuring our services remain accessible, inclusive and responsive to local needs.

The Role

Working closely with the GP Partners, you will lead the operational management of the practice and contribute to its strategic development and future success.

You will oversee a team of approximately 20+ staff across reception, administration and the wider multidisciplinary team, ensuring the effective day-to-day running of the practice.

This varied role offers the opportunity to influence service development, improve patient access and experience, support staff development and drive continuous improvement. Recent developments include our online triage model and strengthen multidisciplinary working.

We are seeking a confident and proactive leader who can balance strategic planning with operational demands, bring fresh ideas and build on the practice's existing achievements.

If you are passionate about primary care, leadership and delivering high-quality patient services, we would love to hear from you.

Main duties of the job

The Practice Manager will be responsible for the effective day-to-day operational management of Springfield House Medical Centre, working closely with the GP Partners to deliver safe, efficient and high-quality patient services.

Key duties include leading and supporting the practice team, overseeing staffing, recruitment, performance management and staff development, managing budgets and resources, and ensuring compliance with NHS requirements, CQC standards, employment legislation and practice policies.

The role will involve monitoring performance, supporting achievement of contractual targets, overseeing patient access and appointment systems, managing complaints and patient feedback, and driving continuous quality improvement.

The successful candidate will maintain effective systems for governance, risk management, health and safety, safeguarding, confidentiality and information governance. They will also support the development of practice policies, procedures and services, working collaboratively with the GP Partners, multidisciplinary team, Primary Care Network and wider NHS organisations.

We are looking for a proactive and organised leader who can balance strategic planning with operational demands, motivate staff, solve problems and identify opportunities to improve patient care, staff experience and the overall effectiveness of the practice.

About us

Springfield House Medical Centre is an established GP practice in Oldham, caring for a diverse population of over 7,000 patients. We are proud to be a training practice, supporting the development of future healthcare professionals and providing opportunities for learning, teaching and professional growth.

Our dedicated multidisciplinary team works collaboratively to deliver safe, effective and compassionate care. We value teamwork, professionalism and continuous improvement, with a shared commitment to meeting the needs of our patients and local community.

The practice has undergone significant development in recent years, including improvements to patient access, the introduction of online triage and strengthened multidisciplinary working. We are proud to have achieved a CQC rating of Good and are committed to building on this achievement.

Working at Springfield House offers the opportunity to be part of a busy, evolving practice where new ideas are welcomed and staff can make a meaningful contribution to service development and patient experience. We recognise the importance of staff development, effective communication and supportive leadership in creating a positive working environment.

We are looking for colleagues who share our commitment to high-quality patient care, collaborative working and making a real difference within primary care.

Job description

Job responsibilities

Key responsibilities

1. Leadership and management

• Provide strong, visible and approachable leadership across the practice.
• Work closely with the GP Partners to implement the practice vision, objectives and development plans.
• Lead and motivate the practice team, promoting a culture of teamwork, accountability and continuous improvement.
• Ensure staff understand their roles, responsibilities and practice objectives.
• Oversee recruitment, selection, induction, probation, appraisal, training and development.
• Manage staff performance in accordance with practice policies and employment legislation.
• Address conduct, capability, attendance and other employment matter appropriately.
• Promote staff wellbeing and a positive working environment.
• Develop effective communication across clinical, reception and administrative teams.

2. Operational management

• Take overall responsibility for the effective day-to-day running of the practice.
• Ensure appropriate staffing levels and skill mix are maintained.
• Monitor practice workflows and identify opportunities to improve efficiency.
• Work with clinical teams to develop effective systems for patient care and administration.
• Oversee reception and administrative processes.
• Ensure appropriate use of practice systems, including EMIS and digital access/triage systems.
• Support the implementation of new technology and changes to working practices.
• Ensure appropriate contingency arrangements are in place for periods of staff absence and unexpected operational pressures.

3. Governance, quality and CQC

• Maintain effective clinical and operational governance arrangements.
• Ensure the practice remains compliant with CQC requirements and relevant NHS standards.
• Coordinate preparation for CQC inspections and ensure actions are appropriately monitored and completed.
• Maintain and review practice policies and procedures.
• Ensure appropriate risk assessments and risk management systems are maintained.
• Oversee significant event reporting and learning.
• Support clinical and administrative audits and quality improvement initiatives.
• Ensure appropriate health and safety arrangements are in place.
• Work with the clinical team to promote patient safety and quality improvement.

4. NHS contracts and performance

• Support the GP Partners in meeting contractual and regulatory requirements.
• Oversee the administrative elements of QOF and other contractual requirements.
• Monitor practice performance and ensure appropriate action is taken where targets are not being achieved.
• Support delivery of enhanced services and locally commissioned services.
• Work collaboratively with the Primary Care Network and wider NHS organisations.
• Ensure relevant deadlines, submissions and reporting requirements are met.

5. Financial management

• Work with the GP Partners to support effective financial management.
• Assist with preparation and monitoring of practice budgets.
• Monitor expenditure and identify opportunities for cost efficiency.
• Authorise expenditure in accordance with agreed practice procedures.
• Monitor staffing costs and workforce requirements.
• Ensure appropriate invoices, payments and financial records are maintained.
• Support the practice to make effective use of available NHS and PCN resources.

6. Patient experience and access

• Promote a patient-centred culture throughout the practice.
• Monitor patient feedback, complaints, compliments and surveys.
• Ensure complaints are managed appropriately, sensitively and within required timescales.
• Identify opportunities to improve patient access and experience.
• Work with the team to improve communication with Springfield House's diverse patient population.
• Support patient engagement and involvement in service development.
• Monitor relevant patient experience data and develop improvement plans where required.

7. Workforce development

• Maintain an effective practice staffing structure.
• Identify training and development requirements.
• Ensure mandatory training is monitored and maintained.
• Support staff to undertake appropriate professional development.
• Maintain appropriate staff records and employment documentation.
• Ensure new staff receive an effective induction.
• Develop leadership capacity within the wider practice team.

8. Information governance and confidentiality

• Ensure compliance with information governance and data protection requirements.
• Promote appropriate confidentiality and information security practices.
• Ensure staff receive appropriate training.
• Work with the relevant practice leads to manage information governance incidents appropriately.
• Ensure patient and staff information is handled securely.

9. Premises, health and safety and equipment

• Oversee the effective management of practice premises.
• Ensure appropriate health and safety arrangements are maintained.
• Coordinate maintenance, repairs and contractor arrangements.
• Ensure appropriate fire safety, infection prevention and emergency procedures are in place.
• Ensure equipment is maintained, serviced and replaced appropriately.
• Work with relevant external contractors and organisations.

10. Partnership and external working

• Develop effective working relationships with:
• GP Partners
• Clinical and administrative staff
• Primary Care Network colleagues
• ICB/NHS colleagues
• Community and voluntary sector organisations
• CQC and other regulatory bodies
• External suppliers and contractors
• Represent Springfield House Medical Centre professionally at relevant meetings and forums.

11. Service development and improvement

• Identify opportunities to improve the quality, efficiency and accessibility of practice services.
• Lead and support change projects.
• Use data, patient feedback and staff feedback to inform improvement.
• Evaluate the effectiveness of new systems and processes.
• Encourage staff at all levels to contribute ideas for improvement.
• Support the practice to respond positively to changes within primary care and the wider NHS.

General responsibilities

The post holder will:

• Always maintain confidentiality.
• Comply with practice policies and procedures.
• Work within relevant legislation, NHS guidance and professional standards.
• Promote equality, diversity and inclusion.
• Maintain professional boundaries.
• Participate in appropriate training and development.
• Undertake other reasonable duties consistent with the responsibilities of the post.

The duties outlined above are not exhaustive and may be reviewed and amended in consultation with the post holder to meet the changing needs of the practice.

This job description will be reviewed periodically and may be amended following discussion with the post holder.

Person Specification

Qualifications

Essential

• - Significant experience in a management or leadership role, ideally within general practice or primary care.
• - Strong knowledge of GP practice operations, NHS primary care services and relevant contractual requirements.
• - Demonstrable experience of staff management, including recruitment, performance management and staff development.
• - Excellent organisational, communication and interpersonal skills.
• - Experience of managing budgets, resources and competing priorities.
• - Knowledge of CQC requirements, clinical governance, safeguarding, health and safety and information governance.
• - Ability to lead, motivate and support a multidisciplinary team.
• - Ability to analyse information, solve problems and implement service improvements.
• - Proficient IT skills, including Microsoft Office and practice management systems.
• - Ability to work independently, use initiative and make sound decisions.
• - Commitment to confidentiality, equality, diversity and delivering high-quality patient care.
• - Educated to GCSE level or equivalent, including English and Maths, or able to demonstrate equivalent literacy and numeracy skills.

Desirable

• - Previous experience working as a GP Practice Manager, Deputy Practice Manager or in a primary care management role.
• - Relevant management or leadership qualification, such as a Level 5 Diploma in Leadership and Management or equivalent.
• - Knowledge of NHS GP contracts, including the Quality and Outcomes Framework (QOF), enhanced services and national/local incentive schemes.
• - Experience of CQC inspections, regulatory compliance and quality improvement initiatives.
• - Experience of workforce planning, recruitment, staff development and performance management.
• - Experience of budget management, financial planning and monitoring practice expenditure.
• - Knowledge of EMIS Web, clinical systems and digital tools used in general practice.
• - Experience of working with a Primary Care Network (PCN), Integrated Care Board (ICB) and other healthcare organisations.
• - Experience of managing patient complaints, significant events and clinical governance processes.
• - Understanding of workforce development, training practices and supporting learners within primary care.
• - Experience of implementing service improvements, managing change and improving patient access and experience.