Job summary

We are looking for dedicated Neonatal nurses to join nurse bank team in caring for patients on the Special Care Baby Unit (SCBU) at the Queen Elizabeth Hospital in Gateshead.

Main duties of the job

• Oversees and undertakes the assessment of neonatal patient care needs, and the planning, implementation and evaluation of care in the neonatal unit
• Responsible for ensuring care in the neonatal area is consistent with local and national policies and protocols, and leads on the use of evidence based guidance to improve clinical practice.
• Participates in the development, implementation and monitoring of local and national policies and protocols
• Responsible for the safe administration, storage and ordering of drugs in the Neonatal Unit
• Responsible for health promotion and health education within Neonatal Unit
• Work as a member of a multi-disciplinary team.
• Ensure high standards of nursing care are maintained reflecting all aspects of the neonatal unit philosophy of care.
• Assess, plan, implement, and evaluate individualised care for a designated group of babies and their parents.
• Act as an advocate, upholding the best interests of the neonate and family.
• Encourage practice which develops partnership with parents and maximises their contribution to the care of their babies.
• Co-ordinate the care of neonates and families with other members of the health care team across the service.
• To co-ordinates babies discharge ensuring involvement of other agencies as appropriate.
• To maintain a pleasant unit atmosphere and a clean, safe unit environment.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job description

Job responsibilities

Act as a mentor working with students and staff qualified and unqualified in a way that is supportive and that facilitates reflective learning towards effective practice.

Act as a preceptor for new members of staff.

Support staff in developing competencies and undertake annual appraisals via ESR.

Maintain own professional development to ensure that all nursing practice is based on current knowledge and relevant research.

Uphold the NMC code of practice and be aware of the implications of the scope of practice.

Maintain own records/portfolio of continuing professional development in order to meet requirements.

Promote clinical supervision and reflective practice for self and members of the nursing team.

Maintain a current registration on the NMC register.

Person Specification

NMC Reg

Essential

• NMC Reg
• QIS trained
• Minimum 2 years' neonatal experience

Desirable

• NLS
• Educated to Degree level or equivalent

Minimum 2 years' neonatal experience

Essential

• Minimum 2 years' neonatal experience

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to work with people to build positive and productive lives, whatever their past?

This is an excellent opportunity for a Clinical Pharmacist to join our team of diverse, talented healthcare professionals to deliver care that is not only efficient but deeply centred on the patient.

Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patient's future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

This position isn't just a job; it's a chance to blend your clinical knowledge, personal skills and a commitment to delivering the highest standards of care in an environment that is as rewarding as it is challenging.

Main duties of the job

To provide clinical pharmacy services to the allocated prisons and support the pharmacy technician(s) on these visits and be a responsible pharmacist in the dispensary when rostered.

Key Task and Responsibilities1. To organise on a weekly basis the pharmacy clinical service provision to the allocated prisons, planning your work and the work of others.2. To provide clinical services to the allocated prisons.3. To ensure you personally have high standards of work, both clinical and dispensing and follow all standard operating procedures (SOPs) as directed by the Lead Prison Services Pharmacist.4. To work as a team with the pharmacy technician in the allocated prisons and to support this technician professionally when on site.5. To implement the prison formulary, in collaboration with primary care colleagues.6. To generate monthly reports on drug expenditure for the allocated prisons and to advice the prescribers on areas for improvement and efficiencies.7. To provide clinical screening and final accuracy checks when working in the dispensary.8. To ensure all work is carried out in a timely manner to meet the requirements of the delivery service across the prisons.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're
• We Listen
• We Care

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,932 a year per annum pro-rata

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working

Reference number

277-BankPharmacist-HMPBr-B

Job locations

HMP Bristol

19 Cambridge Road

Bristol

BS7 8PS

United Kingdom

Job description

Job responsibilities

Management Responsibilities1. To manage the day-to-day work of the pharmacy technician when on site in the allocated prisons.2. To manage your own time efficiently whilst on prison visits.

Clinical

1. To undertake scheduled clinical visits to the allocated prisons. On these visits you will:a. undertake MURs for offenders identified as requiring assistance by healthcare staff.b. review the medication history of newly admitted offenders to ensure prescriptions are correct and if necessary make recommendations to bring prescribing in line with local formulary choices.c. provide scheduled clinics for offenders to give advice and support on their prescribed medicines, OTC medicines and other medical issues they may raise.2. Monitor prescribing trends and give advice to healthcare staff to improve prescribing in line with formulary choices and/or current clinical thinking.3. Promote healthy lifestyles for offenders in line with local and national guidelines or promotions.4. To be an active member of the BSGW cluster clinical governance/medicines management committee(s).5. To work closely with the primary care providers to ensure safe prescribing, use, storage and transport of medicines within the secure environments.6. To liaise with the Specialist Prison Services Pharmacist and assist in writing, in collaboration with primary care colleagues in the BSGW cluster, Patient Group Directions (PGDs) when an appropriate use is identified. To train nursing staff in the BSGW cluster in the use of these PGDs and to monitor use/compliance on an on-going basis, reporting any discrepancies to the senior pharmacist prison services.7. To review PGDs in use every 1-2 years on a rolling basis as determined by the Lead Prison Services Pharmacist.8. To assist the Specialist Prison Services Pharmacist to introduce new prescribing guidelines/medicines within the BSGW cluster.9. To participate in the on-call rota (as necessary) to provide support and advice to the primary care teams when the pharmacy is closed and to liaise with local community pharmacies to dispense urgent medicines during these times.10. To demonstrate on-going continual professional development (CPD) and be responsible for self-development and learning within the field of pharmacy or other specialty where appropriate.

Dispensary1. To act as responsible pharmacist when rostered to do so in the dispensary.2. To dispense prescriptions and stock items when in the dispensary.3. To undertake clinical screening and final accuracy checks when working in the dispensary.4. To organise the sale of OTC medicines following a request from an offender in the allocated prison cluster.

(Full JD can be downloaded in supporting documents section)

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographicID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Job description Job responsibilities Management Responsibilities1. To manage the day-to-day work of the pharmacy technician when on site in the allocated prisons.2. To manage your own time efficiently whilst on prison visits. Clinical 1. To undertake scheduled clinical visits to the allocated prisons. On these visits you will:a. undertake MURs for offenders identified as requiring assistance by healthcare staff.b. review the medication history of newly admitted offenders to ensure prescriptions are correct and if necessary make recommendations to bring prescribing in line with local formulary choices.c. provide scheduled clinics for offenders to give advice and support on their prescribed medicines, OTC medicines and other medical issues they may raise.2. Monitor prescribing trends and give advice to healthcare staff to improve prescribing in line with formulary choices and/or current clinical thinking.3. Promote healthy lifestyles for offenders in line with local and national guidelines or promotions.4. To be an active member of the BSGW cluster clinical governance/medicines management committee(s).5. To work closely with the primary care providers to ensure safe prescribing, use, storage and transport of medicines within the secure environments.6. To liaise with the Specialist Prison Services Pharmacist and assist in writing, in collaboration with primary care colleagues in the BSGW cluster, Patient Group Directions (PGDs) when an appropriate use is identified. To train nursing staff in the BSGW cluster in the use of these PGDs and to monitor use/compliance on an on-going basis, reporting any discrepancies to the senior pharmacist prison services.7. To review PGDs in use every 1-2 years on a rolling basis as determined by the Lead Prison Services Pharmacist.8. To assist the Specialist Prison Services Pharmacist to introduce new prescribing guidelines/medicines within the BSGW cluster.9. To participate in the on-call rota (as necessary) to provide support and advice to the primary care teams when the pharmacy is closed and to liaise with local community pharmacies to dispense urgent medicines during these times.10. To demonstrate on-going continual professional development (CPD) and be responsible for self-development and learning within the field of pharmacy or other specialty where appropriate. Dispensary1. To act as responsible pharmacist when rostered to do so in the dispensary.2. To dispense prescriptions and stock items when in the dispensary.3. To undertake clinical screening and final accuracy checks when working in the dispensary.4. To organise the sale of OTC medicines following a request from an offender in the allocated prison cluster. (Full JD can be downloaded in supporting documents section) IMPORTANT INFORMATION, PLEASE READ: All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team. You will need to provide: Proof of right to work documentation Proof of ID, needs to include 1 photographicID Proof of address documentation Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. Address History: 5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited. In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Education & Qualifications

Essential

• Masters Degree of Pharmacy or equivalent
• Registered with the General Pharmaceutical Council of GB (GPhC)
• Diploma in General Pharmacy Practice/Clinical Pharmacy/Mental Health or equivalent (or working towards)
• Registered Independent Pharmacist Prescriber

Desirable

• A member of or working towards Faculty Membership of the Royal Pharmaceutical Society

Experience

Essential

• Previous prison/hospital/community pharmacy experience in the UK
• At least 4 years experience of providing clinical pharmacy services
• At least 2 years experience of providing clinical services within prisons or GP practices

Desirable

• Experience of providing clinical services to mental health or substance misuse patients

Skills

Essential

• Recent clinical pharmacy practice in a GP practice or prison setting
• Sound clinical skills at diploma level

Person Specification Education & Qualifications Essential Masters Degree of Pharmacy or equivalent Registered with the General Pharmaceutical Council of GB (GPhC) Diploma in General Pharmacy Practice/Clinical Pharmacy/Mental Health or equivalent (or working towards) Registered Independent Pharmacist Prescriber Desirable A member of or working towards Faculty Membership of the Royal Pharmaceutical Society Experience Essential Previous prison/hospital/community pharmacy experience in the UK At least 4 years experience of providing clinical pharmacy services At least 2 years experience of providing clinical services within prisons or GP practices Desirable Experience of providing clinical services to mental health or substance misuse patients Skills Essential Recent clinical pharmacy practice in a GP practice or prison setting Sound clinical skills at diploma level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Bristol

19 Cambridge Road

Bristol

BS7 8PS

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Bristol

19 Cambridge Road

Bristol

BS7 8PS

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job summary

NLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

Registered Nurse -Ward Are you a nurse looking for a rewarding role? Do you want to progress quickly in your career? Youll find a friendly welcome and a home for your talents at Practice Plus Group. Whether youre coming from an NHS or private hospital or another care setting, well give you time to use your nursing skills and help you build a fulfilling career. We offer nurses clear career paths with lots of exciting options. Where you go is up to you! About the Role We are looking for a Registered Nurse to join our team based in the CQC rated -Good, hospital in Emersons Green. You will be part of a close knit collaborative team who pride themselves in providing the highest standard of care to our patients and their families. Our inpatients team comprised of experienced nurses and healthcare assistance supported by our Ward Manager. As well as undertaking basic ward duties you will oversee the new patient admissions, ensuring key documentation is completed and introducing them to the care team looking after them. All of our work is planned so you will be able to plan your week with ease knowing your work schedule wont change. Please note shits are a mix of the following:

• Long day 07:00 - 20:00
• Early 07:00 - 15:00
• Late 12:00 - 20:00
• Night 19:00 - 08:00

Main duties of the job

To deliver direct patient care to a group of designated patients during their inpatient episode, delegating and supervising care delivery of HCAs ensuring optimal standards at all times. Ensuring care and practices meet all external requirements of regulatory bodies working to the NMC code of practice at all times and within the framework of Practice Plus Group policies and procedures

Effectively manage and lead staff, supplies and equipment. This will involve taking charge of the ward in the absence of more senior staff providing the appropriate level of competence has been achieved.

To work as a member of the multi-disciplinary team, practicing and maintaining a high standard of clinical care and participating in all activities of the department to enhance the patients experience and ensuring safety for patients, visitors and staff in the department.

Please download a copy of the attached job description for further details.

About us

You will have the following:

• Level 1 Registered Nurse
• Relevant post registration experience
• Recent experience in a surgical ward, preferably across different specialities
• Good understanding of infection control
• Ability to plan and prioritise own and others workloads when under pressure
• Ability to manage change effectively
• Excellent written and verbal communication skills
• Computer literate

In return we offer:

• Salary £38,376.55 p.a.
• An extensive range of wellbeing and lifestyle benefits
• Private Pension with employer contributions.
• Continuous Training and development
• 25 days holiday + BANK holidays
• 24/ 7 access to employee support programme

We will contact all shortlisted candidates but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed.

Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK. Submit your application by clicking Apply. If you have any questions you can download a copy of the Job description or contact [email protected] in our friendly resourcing team. #LI -TQ1

Job description

Job responsibilities

NLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

Registered Nurse -Ward Are you a nurse looking for a rewarding role? Do you want to progress quickly in your career? Youll find a friendly welcome and a home for your talents at Practice Plus Group. Whether youre coming from an NHS or private hospital or another care setting, well give you time to use your nursing skills and help you build a fulfilling career. We offer nurses clear career paths with lots of exciting options. Where you go is up to you! About the Role We are looking for a Registered Nurse to join our team based in the CQC rated -Good, hospital in Emersons Green. You will be part of a close knit collaborative team who pride themselves in providing the highest standard of care to our patients and their families. Our inpatients team comprised of experienced nurses and healthcare assistance supported by our Ward Manager. As well as undertaking basic ward duties you will oversee the new patient admissions, ensuring key documentation is completed and introducing them to the care team looking after them. All of our work is planned so you will be able to plan your week with ease knowing your work schedule wont change. Please note shits are a mix of the following:

• Long day 07:00 - 20:00
• Early 07:00 - 15:00
• Late 12:00 - 20:00
• Night 19:00 - 08:00

Person Specification

Qualifications

Essential

• See JD

Desirable

• See JD

Experience

Essential

• See JD

Desirable

• See JD

Additional Criteria

Essential

• See JD

Desirable

• See JD

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are seeking a skilled Health Care Assistant to join our dedicated GP Practice. In this role, you will provide high-quality patient care and support our clinical team in delivering essential services to our local community.

This is an excellent opportunity for the right person to join a fabulous team and to help us support our patients.

We are flexible with regard to hours and the role could be full time or part time, please state in your application which is your preference.

Main duties of the job

Performing venepuncture and blood sampling.

Administering immunisations, including flu and B12 injections

Measuring blood pressure and other vital signs

Conducting NHS Health Checks

Performing diabetic foot checks

Wound care and dressings in time

Possibly carrying out ECG's or spirometry ( or could develop into this)

Supporting clinicians with patient care and administrative duties as required

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

About us

Our Practice Team consists of 5 GP Partners, Advanced Nurse Practitioners, Practice Nurses & HCAs, we have a very supportive and enthusiastic management team and excellent reception and administrative team. We use the SystmOne clinical System and are a well-established Training Practice for GP Registrars and Medical Students. We are a recognised teaching practice for medical students from the University of Nottingham.

We are part of Ashfield North PCN and work collaboratively across our Network area. Our Primary Care Network team consists of Pharmacists, Physiotherapists, Mental Health Practitioners and a Pharmacy Technician, plus access to social prescribing team.

As well as providing General Practice services to our practice population of 12,000, we also run the Mid-Notts Community Microsuction Clinic.

Our premises are modern, and purpose built with onsite parking.

Job description

Job responsibilities

Perform venepuncture and other blood sampling procedures safely and accurately.

Administer immunisations, including flu vaccines and B12 injections.

Measure and record patient blood pressure and other vital signs.

Conduct NHS Health Checks and diabetic foot checks.

Dressings and wound care in time.

Possible ECG's and Spirometry (or could develop into this)

Support clinicians during patient consultations and procedures as required.

Maintain accurate patient records in line with practice policies and data protection regulations.

Assist with the smooth running of clinical areas, including preparation and stock management of clinical equipment.

Work flexibly to meet service needs.

Participate in training and professional development activities as required.

Stock management including ordering

Safety checks including stock check and fridge temperature monitoring

Person Specification

Experience

Essential

• Experience of working in a healthcare environment.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary team.
• Basic IT skills and experience of electronic record systems.
• Understanding of patient confidentiality and data protection.
• Ability to prioritise workload and work independently when appropriate

Desirable

• Care Certificate or relevant experience
• NVQ Level 2 or 3 in Health and Social Care (or equivalent).
• Experience in primary care/general practice or a similar setting.
• Competency in venepuncture,
• Possibly ECG recording.
• Possibly knowledge of chronic disease management and health promotion.

Additional Skills

Essential

• Ability to engage with patients presenting with a variety of health conditions.
• Requirement to follow infection control and health and safety procedures at all times.
• Patient-focused and compassionate.
• Professional and trustworthy.
• Respectful and inclusive.
• Flexible and adaptable.
• Committed to continuous improvement and teamwork.

Qualifications

Essential

• * Care Certificate or relevant experience.
• * NVQ Level 2 or 3 in Health and Social Care (or equivalent).
• *Experience in primary care/general practice or a similar clinical setting.
• *Competency in venepuncture.

Desirable

• *GCSE grade A to C in English and Maths
• *Previous experience working as a Healthcare Assistant in a healthcare setting.
• *Excellent communication and interpersonal skills. Ability to work effectively as part of a multidisciplinary team.
• *Caring, compassionate, and professional approach to patient care.
• *Good IT and administrative skills.
• *Understanding of confidentiality and data protection requirements

Job summary

The purpose of the role is to:

• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
• Undertake a variety of administrative duties to assist in the smooth running of the practice
• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Main duties of the job

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current practice workload and staffing levels:

• Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Taking messages and passing on information
• Processing clerical tasks and ensuring these are completed safely
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Re-stock paper in consulting rooms as required
• Providing clerical assistance including , filing, photocopying and scanning
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
• Other administration tasks as directed by Office Manager.

About us

We are family practice with a list of 4100 patients based on Chorley Old Road in Bolton. We are small and friendly team and aim to provide high quality health care and are passionate about we do.

Job description

Job responsibilities

JOB TITLE: MEDICAL RECEPTIONIST / ADMINISTRATOR

*PREVIOUS APPLICANTS NEED NOT APPLY*

REPORTS TO: PRACTICE MANAGER

HOURS: between 18 -24 hours per hours per week, Definite days are Tuesday 2pm - 630pm, Wednesday 2pm - 630pm and Friday 2pm - 630pm. You will be required to work between the hours 8am - 630pm covering sickness and annual leave.

Job Summary:

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current practice workload and staffing levels:

• Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Taking messages and passing on information
• Processing clerical tasks and ensuring these are completed safely
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Re-stock paper in consulting rooms as required
• Providing clerical assistance including , filing, photocopying and scanning
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
• Other administration tasks as directed by Assistant Practice Manager.

You will be required to provide cover for sickness and annual leave as necessary.

The post will be subject to a 6 month probation period

Person Specification

Qualifications

Essential

• Studied to a minimum standard of GCSE or equivalent.

Desirable

• Previous Customer Service Experience.

Experience

Essential

• Experience of telephone handling and reception duties
• Experience of working in a customer focused environment
• Excellent IT skills including use of email.

Desirable

• Experience of working in General Practice
• Experience of working in an environment with high volume of calls.

Knowledge and Skills

Essential

• To provide excellent customer care
• Have good personal and communications skills
• Be flexible

Desirable

• IT Skills and understanding of Microsoft office.

Knowledge and Skills

Essential

• Ability to provice excellent customer service
• Good communication and interpersonal skills.

Desirable

• Good IT skills with an understanding of Microsoft word

Job summary

We have an exciting opportunity for a Security Officer to join our team on a permanent basis. This position is well-suited to an experienced officer who can work alone as well as part of a team, and is looking to gain experience within a healthcare setting.

The ideal candidate will have good negotiation skills and possess a customer focussed approach. This role is subject to Enhanced DBS disclosure.

Main duties of the job

Job Role:

• To provide a professional frontline security service to deal with any aggressive patients/visitors as necessary.
• To assist with the responsibilities for car park management on the site, providing directions to visitors.
• Investigate reported security incidents taking action as appropriate in compliance with current policies, codes of practice, guidelines and legislation.
• Undertake regular patrols of the hospital site internally and externally including car parks.
• Ensure specified doors are locked / unlocked as required.
• Respond to requests for assistance in controlling and restraining, violent or aggressive persons or anyone undertaking any actions that may put any person at risk on trust premises.
• Deal appropriately with persons who are violent, aggressive or undertaking any actions that may put any person at risk.

Qualifications, Experience and Skills:

• SIA licence
• General School Education
• Security Related Qualification or relevant experience
• Conflict resolution/physical intervention training
• Experience of conflict management, violence and aggression

About us

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

Job description

Job responsibilities

For full details regarding this role, please view the job description and person specification attached.

Person Specification

Qualifications

Essential

• SIA licence
• General School Education
• Security Related Qualification or relevant experience
• Conflict resolution/physical intervention training

Desirable

• Full current UK Driving Licence
• SIA Licence for Public Space Surveillance (CCTV)

Experience & Knowledge

Essential

• Experience of conflict management, violence and aggression

Desirable

• Experience of working in an NHS setting

Skills & Ability

Essential

• Good negotiation skills
• Ability to communicate effectively
• Customer focused approach
• Basic IT skills
• Ability to use own initiative
• Ability to work alone or as part of a team
• Ability to adapt to changing workload

Job summary

Job Summary:

As a Healthcare Assistant, you are a key member of the clinical team, supporting the delivery of General Medical Services to patients attending the practice. Working alongside GPs and nursing staff, you will provide treatment, preventative care, screening, and patient education.

You will see patients referred by a GP or nurse, or attending for procedures and treatments. Provide appropriate advice on ongoing care and refer any needs outside your scope of practice to a suitable clinician.

Main Duties:

Assist with routine patient care as directed by GPs and senior clinical staff.

Clean and maintain clinical equipment in line with Infection Control policies.

Stock and maintain GP and nursing rooms.

Chaperone and support patients during clinical examinations when required.

Record patient observations, including height, weight, blood pressure, and other measurements.

Collect and process specimens (e.g. urine samples) and complete relevant laboratory documentation.

Perform phlebotomy and prepare samples for transport to the laboratory.

Carry out ECGs.

Undertake housekeeping duties, including maintaining cleanliness of treatment and consulting rooms and preparing laundry and linen.

Maintain accurate records and report any issues or concerns to senior staff.

About Us:

This is an excellent opportunity to join a small, friendly, and dedicated team within a busy and supportive general practice environment.

Main duties of the job

Assist in and perform routine tasks related to patient care as directed by senior nursing staff and Gps

Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy

Maintain GP and Nurses rooms, stocking and rotating items as required

Chaperoning and assisting patients where appropriate who are being examined by a clinician

Recording heights, weights, blood pressure and other measurements of patients as required

Obtaining specimens e.g. urine, testing as instructed and completing appropriate laboratory forms

Carry out phlebotomy duties and prepare blood samples and forms for transporting to the appropriate laboratory

Carry out ECGs

Undertake housekeeping duties including, general tidiness and cleanliness of treatment and GP rooms, preparation of laundry and linen for surgeries

Maintain accurate records, ensuring the senior staff are advised of potential problems or errors within the range of assigned tasks

About us

Watton Medical Practice is a well-established, patient-focused GP practice serving the local community in Watton and the surrounding areas. We are proud to provide high-quality, compassionate care within a supportive and forward-thinking primary care environment.

Our multidisciplinary team includes GPs, practice nurses, healthcare assistants, allied health professionals, pharmacists, care navigators and an experienced administrative team, all working collaboratively to deliver safe and effective patient care. We value teamwork, open communication and supporting one another to achieve the best outcomes for our patients.

We aim to create a positive workplace where staff feel respected, listened to and encouraged to develop professionally. The practice supports ongoing learning, service development and innovation and we welcome team members who are enthusiastic about improving patient care and contributing new ideas.

Based in a modern purpose-built surgery in Norfolk, we offer a friendly working atmosphere with a strong sense of community. We understand the importance of work-life balance and strive to maintain a supportive environment where staff wellbeing is valued alongside high clinical standards.

Job description

Job responsibilities

Assist in and perform routine tasks related to patient care as directed.

Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy

Maintain GP and Nurses rooms, stocking and rotating items as required

Chaperoning and assisting patients where appropriate who are being examined by a clinician

Recording heights, weights, blood pressure and other measurements of patients as required

Obtaining specimens e.g. urine, testing as instructed and completing appropriate laboratory forms

Carry out phlebotomy duties and prepare blood samples and forms for transporting to the appropriate laboratory

Carry out ECGs

Undertake housekeeping duties including, general tidiness and cleanliness of treatment and GP rooms, preparation of laundry and linen for surgeries

Maintain accurate records, ensuring the senior nurse on duty is advised of potential problems or errors within the range of assigned tasks

Professional Accountability: To The Partners and Management

You must :

Continuous Professional Development: via annual appraisal/training plan

Management:

You are to ensure that within the areas of your clinical responsibility:

You, your colleagues, and any visitors comply with the Grove Surgery Health and Safety policy.

All accidents, injuries and dangerous occurrences are reported promptly to line management.

All patient complaints made against you or another member of the Nursing Team are brought to the attention of the Practice Manager.

Any doubt surrounding clinical or administrative matters are to be referred to the Nursing or Practice Manager as appropriate.

Responsibilities:

You are to liaise with the Partners and Management for professional direction.

The tasks within prescribed Patient Specific Directions (PSD) for which the Prescriber will be responsible for signing prior to you seeing the patient.

Treatment Room.

Dressings and wound care (once course and competencies gained)

Injections and Immunisations (once course and competencies gained)

Removal of sutures and clips

Ear syringing

ECG

Venepuncture

Urinalysis

Assisting at minor operations

Routine weekly checks of emergency equipment, including O2 cylinder and twice daily temperature checks on vaccine fridge. Stock checks and ordering, All to be recorded on locally produced proforma and any faults to be reported immediately to Management.

All treatments and relevant information must be recorded in the patients computer records

Daily sample register and processing of samples as required

Infection Control measures must be followed and a routine of cleaning, set up by the Practice Nurse Manager to be shared by the Nursing team must be maintained and recorded.

Chronic Disease Management:

You are to assist and carry out specific clinics to aid the management and treatment of Chronic Diseases

Venepuncture

Base line observations as require

Urinalysis as required

Patient Primary Contact:

In the absence of the Doctor, if a patient presents at the surgery you may need to contact a nurse to make an initial assessment of the patient and either carry out treatment within your competence or summon the Doctor as appropriate.

Medical Records:

You are responsible for entering details of all patient consultations onto SystemOne. Furthermore update and maintain any patient held documents such as INR books.

Health Promotion:

You are to actively promote health education throughout the Practice population encouraging healthy lifestyle with written material if appropriate utilising the local Health Promotion unit.

Promote NHS Health Checks to eligible patients

Promote Health Checks for those patients with Learning Difficulties

Safeguarding

You must be aware and have understanding of the Practice Adult and Child Protection Policies and remain up to date with the recognised training requirements for a Practice Nurse.

Vaccination & Immunisation:

Influenza/Pneumovax With the help of the Practice team, arrange a call and recall for those patients for whom either a flu or pneumovax vaccination is appropriate. Administer these vaccinations. Signed PSD required

Any other Vaccination that is appropriate to the patient presenting under the guidance of the relevant competencies of the HCA and signed PSD

Ensure that the consultation is entered onto the patients computer record.

Provision of Treatment:

In the case of accidents, when patients present who are either registered here or not (Temporary Residents), you should provide requested treatment by the nurse/GP if within your competencies, referral to GP or referral to A&E, whichever is the most appropriate

Chaperoning:

You are to provide chaperoning as and when required.

Audit:

Participate in regular audit of various aspects of the nursing service as requested Management and implement any changes necessary to effect improvement under supervision.

Protocols:

You are to adhere to all surgery and national policies. This is to be done in conjunction with Managemnet and the Partners.

Other:

You are to carry out any other task provided if it is considered to be within your role as a Health Care professional and you have the relevant knowledge and competencies to deal with such request.

Communication:

You should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with patients and carers.

You are to liaise with all members of the Practice team In addition to the reception team there is a need to work closely with clinical and administrative staff to ensure all aspects of the team are effective.

Recognise peoples needs for alternative methods of communication and respond accordingly such as those who have difficulty in hearing or difficulties understanding the English language.

Meetings and Practice Information:

It will be necessary to attend and contribute to various Practice meetings as requested.

Report to Management any matters of concern regarding your position, any other individual in the surgery or outside agency.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Training requirements will be monitored by annual appraisal and will be in accordance with Practice requirements. Personal development will be encouraged and supported by the Practice.

If it is necessary to expand the role to include additional responsibilities, full training will be supported and provided either internally or externally.

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Basic Life Support update

Child protection update

Complete online staff training as mandated by the Practice Manager.

If it is necessary to expand the role to include additional responsibilities, full training will be supported and provided either internally or externally.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Contribution to the Implementation of Services

Person Specification

Experience

Desirable

• Experience in Primary Care

Qualifications

Essential

• Complete the Care Certificate for HCA or Level 3 NVQ

Desirable

• Complete the Care Certificate for HCA or Level 3 NVQ

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We have an exciting opportunity for a Security Supervisor to join our team on a permanent basis. This position is well-suited to an experienced officer who can work alone as well as part of a team, and is looking to gain experience within a healthcare setting.

The Successful Candidate

The ideal candidate will have good negotiation skills and possess a customer focussed approach. This role is subject to Enhanced DBS disclosure.

Main duties of the job

• To act as the first point of contact for any security related issues.
• To manage the staff employed as security guards to provide the best possible
• experience for all users (patients, visitors, and staff).
• To monitor and coordinate the reaction to any alarm activations.
• To provide reports and monitoring information as required to produce performance reports.
• To act as the first point of contact for any security related issues.
• Carry out a full range of security duties in accordance with agreed policies and procedures.
• Maintain effective communication links through the correct use of radio, bleep systems and correct terminology.
• Lock and alarm departments as required, external doors & gates as laid down in Trust lockdown procedures.
• Assist in the search for missing patients and if necessary, escalate the search by contacting local police.
• Maintain any scene of crimes.
• Provide a first point of contact for fire brigade and emergency ambulance service

Qualifications, Experience and Skills:

• SIA Licence
• General School Education
• Experience of leading a team
• Basic IT Skills
• Experience of conflict management, violence and aggression
• Good negotiation skills
• Ability to communicate effectively

About us

The Company

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

Job description

Job responsibilities

For full details regarding this role please view the job description and person specification attached.

Person Specification

Qualifications

Essential

• SIA Licence
• General School Education
• Security Related Qualification or relevant experience
• Conflict resolution/ physical intervention training

Desirable

• Full UK Driving Licence
• SIA Licence for Public Space Surveillance (CCTV)

Experience & Knowledge

Essential

• Experience of conflict management, violence and aggression

Desirable

• Experience in working in an NHS setting

Skills & ability

Essential

• Good negotiation skills
• Basic IT Skills
• Ability to communicate effectively

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We have an exciting opportunity for a Administrator to join our team on a permanent basis. This position is well-suited to someone who has basic IT Skills, can who can work alone as well as part of a team, and is looking to gain experience within a healthcare setting.

The Successful Candidate

The ideal candidate will have good negotiation skills and possess a customer focussed approach.

This role is subject to Enhanced DBS disclosure.

Main duties of the job

• To provide a professional and effective security service tailored to meet the needs of Royal Bolton Hospital
• To ensure the provision of an informed and managed Access Control Service while providing
• cover for the ID Badge service and parking in a courteous and efficient manner.
• To provide comprehensive and efficient administrative and clerical assistance and to work as
• part of a team reporting to the Head of Security
• To remain calm and work efficiently in a changing environment. Dealing with a wide variety of
• tasks simultaneously, within time constraints and organisational needs whilst maintaining an
• effective administrative service.
• To assist the Head of Security with Access Control, Parking and Security administration functions within the department, to ensure that documents and records management is a priority and to identify and actively participate in the development of new methods the service is both cost effective and efficient.
• To deal efficiently and effectively with a wide range of enquiries from within and outside the
• NHS whilst promoting and developing good relationships and a positive service image.

Qualifications, Experience and Skills:

• General School Education
• Ability to carefully scrutinise/ pay attention to details
• Observation Skills: Ability to identify potential security risks and suspicious behaviour
• Clear and effective communication skills
• Customer focused approach
• Basic IT skills
• Ability to work alone, as part of a team and use own initiative

About us

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

Job description

Job responsibilities

For full details regarding this role please view the job description and person specification attached.

Person Specification

Qualifications

Essential

• General School Education

Experience & Knowledge

Desirable

• Experience of working in an NHS setting

Skills & Ability

Essential

• Communication Skills
• Basic IT Skills
• Good negotiation Skills

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We have an exciting opportunity for Domestic Assistants to join our team on a permanent basis. This position is well-suited to a team player with a customer focused approach and is looking to gain experience within a healthcare environment.

The ideal candidate will have good communication skills, work well under pressure, able to work alone and as part of a team. The ideal candidate will also be flexible and adaptable to meet the needs of the service.

Main duties of the job

Job Role:

Duties will include all or some of the following tasks depending on the allocated work area:

• Floor cleaning duties including sweeping, mopping, wet pickup, spray cleaning and buffing.
• Kitchen duties including removal of refuse, cleaning of all surfaces and cleaning of cookers/counters/refrigerators.
• Cleaning of sanitary areas including toilets, basins, bidets, baths and showers. Replenishment of supplies of soap, paper towels and toilet rolls and collection and removal of rubbish.
• Bed Area duties such as damp dusting of bed top, bottom and underneath. Damp dusting of low ledges and high dusting and cleaning of furniture.
• Corridors, Stairs, Lift and Circulation Areas: Floor cleaning including skirting's and/or covings, damp dusting of fire equipment, wall telephones and telephone booths.

About us

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

Job description

Job responsibilities

For full details regarding this role, please view the job description and person specification attached.

Person Specification

Qualifications

Essential

• Basic Secondary Education

Experience & Knowledge

Desirable

• Previous experience of undertaking cleaning work in a non-domestic environment
• Knowledge of use of heavy duty cleaning equipment, including scrubber/polisher, vacuum cleaners
• Able to demonstrate an understanding of the key health and safety issues within the healthcare environment

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We have an exciting opportunity for two Relief Domestic Cleaners to join our Community team on a part time, permanent basis. This position is well-suited to a team player with a customer focused approach and is looking to gain experience within a healthcare environment.

Main duties of the job

Job Role:

• Provides a quality domestic service within the premises.
• Ensures that the premises are clean and tidy with particular emphasis on patient, kitchen and toilet areas.
• Works with the Facilities Supervisor to ensure that the agreed delivery of NHS cleaning standards and KPIs for the service are met.
• Works as part of a team, undertaking domestic duties as directed by the Facilities Supervisor which include cleaning, moving furniture and waste removal.
• Works flexibly to cover for colleagues' annual leave and sickness to ensure continuity of service.
• Able to manoeuvre and operate cleaning equipment, exercising own personal duty of care when using equipment or chemicals at work

Qualifications, Experience and Skills:

• Full UK Driving License and access to vehicle
• Good General Education
• General Knowledge of the role
• Ability to follow schedules and procedures within work areas
• Ability to prepare, use, clean and store equipment, tools and materials
• Ability to accurately report and record work activities according to procedures

About us

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

241-482iFM-26-A

Job locations

Various Community Health Centres

Bolton

BL4 0JR

United Kingdom

Job description

Job responsibilities

For full details regarding this role, please view the job description and person specification attached.

Job description Job responsibilities For full details regarding this role, please view the job description and person specification attached.

Person Specification

Qualifications

Essential

• Good General Education
• Full, clean driving licence

Desirable

• NVQ Level 2 in cleaning/ cleaning processes (or evidence of working towards)

Experience & Knowledge

Essential

• General Knowledge of the role

Desirable

• Previous work in similar role
• Awareness of cleaning process and procedures
• Good knowledge of Health & Safety, Infection Control and COSHH

Skills & Ability

Essential

• Ability to act in a way that is consistent with policies and procedures
• Ability to work as part of a team
• Ability to give constructive views and ideas on improving the service
• Ability to prepare, use, clean and store equipment, tools and materials

Desirable

• Ability to travel to multiple sites on a daily basis and at short notice

Person Specification Qualifications Essential Good General Education Full, clean driving licence Desirable NVQ Level 2 in cleaning/ cleaning processes (or evidence of working towards) Experience & Knowledge Essential General Knowledge of the role Desirable Previous work in similar role Awareness of cleaning process and procedures Good knowledge of Health & Safety, Infection Control and COSHH Skills & Ability Essential Ability to act in a way that is consistent with policies and procedures Ability to work as part of a team Ability to give constructive views and ideas on improving the service Ability to prepare, use, clean and store equipment, tools and materials Desirable Ability to travel to multiple sites on a daily basis and at short notice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Various Community Health Centres

Bolton

BL4 0JR

United Kingdom

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Various Community Health Centres

Bolton

BL4 0JR

United Kingdom

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)

Job summary

The Queen Elizabeth the Queen Mother Hospital is a busy district general hospital close to the Kent coast and surrounded by countryside. We have 3000 deliveries per year. The labour ward has 8 delivery rooms and a dedicated obstetric emergency theatre which is present on the labour ward.

The Trust hosts medical students on attachment from GKT, UCL and Imperial Medical Schools and became a University Hospital linked to GKT in 2009.

From September 2020, we started to host an intake of medical students from the new Kent and Medway medical school which is based in East Kent.

Main duties of the job

The job plan will contain 10 Programmed Activities per week consisting of 8 direct clinical care PA's and 2 supporting professional activity PA's. The precise length of Programmed Activities may vary from week to week around the average assessment set out in the Job Plan.

There will be a Friday on call with out of hours frequency will occur every fourth week (Category A at 8%) with weekend frequency being 1:7 (Category A at 5%) as well as regular antenatal clinics, gynae clinics, operating lists and triage cover. These will either be stand alone or alongside another consultant. There will be timetabled theatre sessions for the planned caesarean birth lists.

About us

We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.

We're on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work, there's never been a better time to join us.

At East Kent, we will do all we can to help you grow a career around you, your family, your location and your interests.

We offer flexible and fulfilling career solutions that work for you and unique opportunities to innovate and inspire - all in a county where you can enjoy your life to the full, whatever your interest.

Job description

Job responsibilities

Please review the Supporting Documents section to access the full Job Description and Person Specification. If you have further queries please do not hesitate to contact the line manager using the contact details at the top the page.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

*Please note that the set Interview Date has been added as guidance and may be subject to change. *

Person Specification

Skills and experience

Essential

• Proven track record in high risk obstetrics and high risk caesarean sections
• Minimum of English Level 2 (GCSE grade C or equivalent), ILETS, or graduate of a UK Medical School

Desirable

• Experience in conducting Maternal Medicine/ Joint diabetic ANC

Qualifications and training

Essential

• Full GMC Registration
• CCT or equivalent in obstetrics and gynaecology
• ATSM advanced labour ward practice
• Further ATSM in either obstetrics or gynaecology
• MRCOG part 2/3

Desirable

• ATSM in Maternal Medicine

Clinical governance

Essential

• Experience of Audit
• Understanding of clinical incident reporting & risk management
• Evidence of participation in annual appraisal

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.

Oxleas NHS trust were awarded the South West prison contract in 2022 and currently have a portfolio of 19 prisons across the South of England. We are currently looking to expand our pool of bank workers by recruiting Pharmacy Technicians to work within the Prison service on a flexible basis.

Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

Main duties of the job

As a Pharmacy Technician, you will be providing a medicines management service to patients within the prison with the professional support of a prison service pharmacist. You will administer medicines to patients against a valid prescription, ensuring this is taken correctly, provide advice to patients about the appropriate use of medicines and promote healthy lifestyles to aid their rehabilitation.

You will dispense prescriptions and stock items, whilst supervising assistants when in the dispensary. There will also be elements of stock control involved in your role, such as undertaking stock top-up services and reviewing expiry dates and storage facilities for all medicines, reporting any deficiencies to the prison service pharmacist.

Wondering what it's like to work within offender healthcare?

"I really enjoy working in the Pharmacy Service for Oxleas, my role is extremely varied and I work within a very supportive team. I find my role rewarding as it is all about enabling patient's rehabilitation and I enjoy interacting with patients daily and building relationships with them. Oxleas are a good employer and there are plenty of opportunities to be supported through qualifications and training which then allows you to progress through different bands within the team." Amanda - Pharmacy Tech.

About us

Oxleas - About Us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,592 a year Per annum pro-rata

Contract

Bank

Working pattern

Flexible working

Reference number

277-BankPharmB5-HMPCW-C

Job locations

HMP Channings Wood

Newton Abbot

TQ12 6DW

United Kingdom

Job description

Job responsibilities

• To provide a medicines optimisation services to the prison.
• To provide a medicines administration service to offenders at the medicines administration times as part of a 7 day per week rota.
• To undertake medicines reconciliation for prisoners admitted to the prison.
• To supervise assistants, when in the dispensary in providing dispensing services.
• To be an accredited checking technician providing final dispensing checks or medicines optimisation qualification.
• To ensure high standards of work in the dispensary, in clinics and for when out on the wings and to ensure all Standard Operating Procedures (SOPs) are read and adhered to.
• To assist the Senior Prisons Technician with writing, updating and monitoring the use of medicines optimisation SOPs.

(Full JD can be downloaded in supporting documents section)

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographicID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Job description Job responsibilities To provide a medicines optimisation services to the prison. To provide a medicines administration service to offenders at the medicines administration times as part of a 7 day per week rota. To undertake medicines reconciliation for prisoners admitted to the prison. To supervise assistants, when in the dispensary in providing dispensing services. To be an accredited checking technician providing final dispensing checks or medicines optimisation qualification. To ensure high standards of work in the dispensary, in clinics and for when out on the wings and to ensure all Standard Operating Procedures (SOPs) are read and adhered to. To assist the Senior Prisons Technician with writing, updating and monitoring the use of medicines optimisation SOPs. (Full JD can be downloaded in supporting documents section) IMPORTANT INFORMATION, PLEASE READ: All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team. You will need to provide: Proof of right to work documentation Proof of ID, needs to include 1 photographicID Proof of address documentation Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. Address History: 5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited. In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Qualifications

Essential

• NVQ level 3 Pharmacy Services or equivalent
• Registration with GPhC as a pharmacy technician

Experience

Essential

• Previous experience of working in a pharmacy

Desirable

• Previous prison or mental health pharmacy experience

Skills

Essential

• Good knowledge of working within a set of SOPs
• Ability to use (or learn to use) computer packages including Pharmacy Manager/ JAC and Microsoft

Person Specification Qualifications Essential NVQ level 3 Pharmacy Services or equivalent Registration with GPhC as a pharmacy technician Experience Essential Previous experience of working in a pharmacy Desirable Previous prison or mental health pharmacy experience Skills Essential Good knowledge of working within a set of SOPs Ability to use (or learn to use) computer packages including Pharmacy Manager/ JAC and Microsoft

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Channings Wood

Newton Abbot

TQ12 6DW

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Channings Wood

Newton Abbot

TQ12 6DW

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Excellent opportunities has arisen within Adults and Communities - Early Intervention Community Team at Moseley Hall Hospital, for full time and part time Rehabilitation Assistants (RA).

Main duties of the job

We are currently looking to recruit a dynamic, enthusiastic and flexible individual that will perform a pivotal role within the Early Intervention Community Team, giving you the opportunity to show how you can provide an innovative service to adults within the community as well as contributing to a comprehensive care plan for the individual service user.

The Early Intervention Community Team is focused on preventing avoidable hospital admission and facilitating discharge. You will have the opportunity to work alongside Nurses as well as Therapists in meeting these goals.

About us

IMPORTANT

Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Job description

Job responsibilities

We are looking for someone who is innovative and flexible and expectations are that staff will work shifts to provide a seven day service working between 8 am and 10 pm.

In return we will provide:

• Opportunities of developing and sharing your skills across all Early Intervention.
• Opportunities for involvement in service development.
• Regular supervision, appraisals, and in-service training

Please note, driving is a requirement of this role, although reasonable adjustments under the Equality Act can be considered for alternative methods of travel if required.

Person Specification

Qualifications

Essential

• English and Maths GCSE/Good standard of education
• NVQ level 3 in Health and Social Care or equivalent experience or evidence of completion of in house further opportunities programme

Experience

Essential

• Relevant experience in delivering direct patient care in a health or social care setting.

Desirable

• Experience of working in a rehabilitation setting.

Skills/Knowledge

Essential

• Effective oral and written communication skills
• Basic IT Skills
• Able to work in a team
• Able to work independently
• Awareness of the needs of a multicultural, socially diverse population.
• Awareness of responsibilities related to Safeguarding Vulnerable adults and children

Personal Qualities

Essential

• Good interpersonal skills
• Demonstrates awareness of the needs of individuals' minority groups

Other Job Requirements

Essential

• Ability to work Flexible hours eg Weekends / Bank Holidays

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

The post holder will be responsible for ensuring day to day running of the Podiatry and Surgical appliance office, as well as ensuring that admin tasks are met, and a quality service is delivered.

The role will also include:

Provide assistance to a supervising podiatrist in the delivery of complex podiatric treatment and admin support where necessary.

Assist the podiatrist to carry out foot care and health promotion activities.

To receive and initially deal with telephone and written enquiries and complaints. Dealing with urgent matters appropriately, ensuring that Department procedures are followed in order to record/follow-up as necessary.

The majority of this role will involve administrative duties, with opportunities to provide clinical support as required

Main duties of the job

Supporting the administrative needs of the Podiatry and Orthotics Service including using the oracle procurement system and the administration of orthotic invoices.

To provide basic foot care to patients of the Podiatry Department under the direction of the Podiatrists and to support the delivery of Podiatry services in all its dimensions.

Responsibility for booking and rearranging of appointments for the Surgical Appliance/Orthotic department and the Podiatry service as required.

o Arrange patient appointments including Hospital transport if applicable.o Ensure all clinics are full to capacity.o Ensure that all new applications are processed appropriately.o Action necessary changes to the clinical programme when notified of sickness/absence of clinical staff. To notify patients of cancelled clinics and ensure that these patients are rescheduled as soon as possible

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 10/08/2026.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications & Knowledge

Essential

• Level II or equivalent demonstrable experience of administrative / office skills and knowledge
• Agored level 3 qualification to be undertaken or have equivalent experience
• Will be willing to undertake in house Podiatry assistants training programmes
• Working knowledge of Microsoft Office applications including spread sheets and data bases

Experience

Essential

• Experience working with clients on an individual basis
• Significant experience of working in a busy office
• Excellent word processing / spreadsheet skills

Desirable

• Experience in a health care setting
• Extensive experience in dealing with the general public particularly the elderly either on the telephone or face-to-face

Language Skills

Desirable

• Welsh Speaker (Level 1)

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We are looking for an experienced, enthusiastic maternity support worker (MSW) who is passionate about providing support to develop their colleagues. The MSW framework provides an outline of required skills for all MSWs, and the successful postholder will be responsible for working with all MSW's across the Trust ensure they continue to meet the requirements of the MSW framework. They will also support newly appointed colleagues to achieve the requirements of the role.

Main duties of the job

In conjunction with the operational matrons, support with on-boarding and training of newly appointed MSWs to meet the requirements of the national MSW framework

Support with on-going training and development of MSWs across the breadth of maternity services

Support with the appraisal process for MSWs

Provide 1-2-1 support within the clinical setting as required

Identify opportunities to engage MSWs in quality improvement within the scope of their role and improve job satisfaction

About us

Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

Education

Essential

• GCSE Grade C English Language or equivalent
• Secondary education
• Completion of Trust care certificate

Special circumstances

Essential

• Ability to work flexibly, across both sites.
• Willingness to support other areas of the service as the need arises

Experience

Essential

• Minimum 2 years' experience of working in a maternity healthcare setting
• Experience of teaching both individuals and groups
• Previous experience of working within a Ward/Community setting
• Previous experience of working in a team

Skills, ability and knowledge

Essential

• Patient confidentiality
• Good communication skills both verbally and written to enable liaison with multi-disciplinary team
• Demonstrate ability to organise own workload, prioritise and take initiative where necessary
• Logical approach to work, thorough and accurate
• Be flexible and work as part of a team
• Ability to communicate clearly verbally; open, pleasant, and confident manner
• Computer literacy eg can use email, write documents, use internet

Desirable

• Knowledge of NHS Trust and use of electronic patient record system
• Knowledge of Data Protection Act

Job summary

CLINICAL WORKFORCE TRAINING COORDINATOR Full Time12 Months Fixed Term (internal secondment opportunity available)

Salary: £32,073 - £39,043 per annum

Base: Colworth Park, Sharnbrook, MK44 1LZ

Hours: Full Time, 37.5 hours per week

About the Role

We are seeking a passionate and experiencedClinical Workforce Training Coordinatorto join our team at Community Dental Services CIC (CDS). This is a key role in supporting the development and delivery of clinical training programmes that ensure our workforce meets the highest standards of care and compliance

In this role, you'll have the chance to influence how training is designed, delivered and evaluated across our services. You'll work closely with the Clinical Director and partner with teams across CDS to ensure our training reflect our values, regulatory requirements and future ambitions.

If you enjoy building strong relationships, improving processes and helping colleagues grow in their roles, this is a fantastic opportunity to make a real impact. As the role involves visiting different CDS clinics, the ability to travel is essential.

Main duties of the job

Main Responsibilities

o Deliver and evaluate clinical training programmes in line with CDS's Mandatory Training Plan.

o Coordinate training schedules with internal teams and external providers.

o Support accreditation processes and act as Tutor/Internal Moderator.

o Promote the use of the apprenticeship levy and support wider professional development.

o Maintain accurate training records and ensure compliance with GDC and CQC standards.

About You

o Registered with the General Dental Council.

o Hold at least 2 of the required qualifications or be working towards (e.g., NEBDN or equivalent Certificates in Dental Sedation Nursing, Dental Radiography, Oral Health Education and Topical Flouride Varnish Application).

o Experience in designing and delivering clinical training.

o Strong communication, organisational, and IT skills.

o Willingness to travel and a full UK driving licence.

About us

If you would like any more information or an informal discussion about the role, please contact Sophie Jay - Clinical Workforce Training Coordinator [email protected].

Please ensure that you read the Job Description, which also includes the person specification, before applying.

Job description

Job responsibilities

- For further details on the main responsibilities for the role, please see attached job description.

Person Specification

Clinical Worforce Training Coordinator

Essential

• See attached JD and person specification

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

St Johns House Medical Centre, Worcester is looking for a committed salaried GP to join our practice team to help shape our future growth. We have strong connections to our PCN, with a great multi-generational patient population .

The Practice

List size of 14,200

An innovative and supportive team, comprising of two GP Partners, six salaried GPs, three fully qualified ACPs, Practice Pharmacists, Practice specialist Nurses, HCAs, a Practice Manager supported by an Operations Manager, Receptionists/Call Navigators, Administrators and Secretaries.

The Practice is consistently benchmarked as high performing in ICB and PCN contracts across a range of indicators, including referrals and prescribing.

Bi-weekly MDT with social and community care.

Training practice.

Main duties of the job

The Role

We are offering 6-8 sessions working pattern tbc

Interests and personal development strongly encouraged.

Support for being/becoming a trainer for interested candidates.

Mentorship for portfolio roles, including future leadership roles in the wider community/health care

The Team

Young, dynamic clinical team who work extremely well together.

Excellent pharmacy team who deal with all medical related queries and offer a duty pharmacist daily alongside pharmacist support provided by Worcester City PCN.

Innovative frailty and care home services with GP leadership.

Strong links with social prescribing, including mental health and well-being support.

Open door/supportive team. There's always someone to ask or just to share a problem or some humour.

"hands on" dedicated Practice Manager

Daily paid coffee break and catch up.

Fully engaged with PCN.

Opportunities for more collaborative working and new primary care roles.

Emis system, alongside Docman, X-on/Surgery Connect & Accurx.

About us

The Benefits

Excellent working environment.

Inhouse CPD in addition to study leave.

Aiming for longer appointments for complex patients to improve care and reduce time pressure on clinicians.

Protected time for role development or special interest development if desired.

Flexibility for work/life balance, designing work around other commitments.

Sociable team with coffee breaks blocked out in the morning.

Job description

Job responsibilities

Clinical Responsibilities:

The post-holder is expected to take due note of and act in accordance with the standards of clinical governance that are agreed within the practice. Any concerns should be brought to the attention of the partners as soon as practicable.

In accordance with the practice timetable, the post-holder will make him/herself available to undertake a variety of duties including: surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions, taking action on electronic prescription requests, and dealing with queries, paperwork and correspondence, (including electronic correspondence), dealing with patient test results and medical reports, referral letters, paperwork and other correspondence in a timely fashion

Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers

Assess the health care needs of patients with undifferentiated and undiagnosed problems

Screen patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, develop care plans for health

Provide counselling and health education

Admit or discharge patients to and from the caseload and refer to other care providers as appropriate

Record clear and contemporaneous consultation notes to agreed standards, primarily by use of the computer system and complete the clinical system clinical templates as appropriate

Collect and use data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribe in accordance with the practice standards and locally agreed or national guidelines whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities Within the Practice:

Awareness of and compliance with all relevant policies/guidelines including, but not limited to, prescribing, confidentiality, data protection, health and safety, QOF, CQC

A commitment to life-long learning and audit to ensure evidence-based best practice

Contribute to evaluation/audit and clinical standard setting within the organisation

Contribute to the development of computer-based patient records

Contribute to the summarising of patient records and Read-Coding patient data

Attend training and events organised by the practice or other agencies, where appropriate e.g. CPR training. This includes clinical and non-clinical training and events.

Participate in practice meetings when requested

Provide information when reasonably requested by the practice manager to ensure that all personnel and other records are accurate e.g. hepatitis status

Undertake lead responsibility for one or more clinical QOF domains as agreed with the partners/practice manager

To meet all deadlines for audits and written returns so that the practice meets quality standards and receives the designated funding (QOF, LES, DES etc.)

Person Specification

Qualifications

Essential

• GMC Registered GP
• On Performers List
• DBS Clearance
• Member of approved medical defence organisation

Experience

Essential

• Sound knowledge of QOF requirements, NICE guidelines etc. and commitment to deliver quality service to patients
• Confident in making decisions, managing own workload and delegating appropriately
• Good record keeping and communication skills

Desirable

• Special interest in a specific area of primary care

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Do join one of the best Stroke Units in the UK?

Our stroke service is the designated 24 hour thrombolysis centre for Buckinghamshire and East Berkshire with 15 hyper- acute beds and 27 acute beds across two ward at Wycombe hospital.

What will we give you? Once in post you will be on the road to develop and enhance your skills. We offer each individual an induction in our team with a period of supernumerary, which is usually up to 2 weeks. You will also attend the Trust Induction Programme; this encompasses all facets of Buckinghamshire Health NHS Trust, and the lived experience of what you will do, giving you an insight in the organisation.

Main duties of the job

Registered Nursing Associates support the provision of holistic, person-centred care and support for people of all ages, across the lifespan and in a variety of settings.

The nursing associate works independently - within the remit of the role - to assess, plan, implement and evaluate; undertaking aspects of care delegated by registered nurses and registered allied health professionals. The nursing associate has a breadth of knowledge across the "four pillars" of nursing practice: Clinical Practice, Facilitating Learning, Leadership and Research/Audit awareness.

Nursing associates are accountable. Equipped with the appropriate knowledge, skills and behaviours relevant to employment, they will work to a nationally recognised code of conduct defined by the Nursing and Midwifery Council (NMC) to which they are registered.Nursing associates will work effectively as part of an inter-professional environment, contributing to a safe and excellent patient/service user experience. Nursing Associates will promote the health and wellbeing of patients/service users across all health and care settings - making every contact count. Integral to all of this is the ability to communicate effectively - adopting the Trust's CARE values with sensitivity and compassion, and to manage relationships with people.

In pursuing these duties the post holder will ensure adherence to NMC standards, Trust policy and protocol, Trust policy updates and the NHS Constitution.

About us

Listen to why colleagues think we are a great place to work! -BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Our visionis to provide outstanding care, support healthy communities and be a great place to work.
• Our missionis to provide personal and compassionate care every time.
• Our carevalues are collaborate, aspire, respect and enable.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

434-IM8247453

Job locations

Wycombe Hospital

Queens Alexandra Road

High Wycombe

HP11 2TT

United Kingdom

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

Education, Qualification and Training

Essential

• Valid NMC registration
• Qualification GCSE Grade AC/Level 4-9 in Maths & English or skills functional level 2 Maths & English or equivalent

Experience

Essential

• Experience of working in teams under appropriate supervision as part of a multidisciplinary team
• Experience of providing and receiving complex, sensitive information

Desirable

• Stroke Nursing Experience

Skills, Abilities and Knowledge

Essential

• Computer Literate
• Ability to work within a team and independently

Person Specification Education, Qualification and Training Essential Valid NMC registration Qualification GCSE Grade AC/Level 4-9 in Maths & English or skills functional level 2 Maths & English or equivalent Experience Essential Experience of working in teams under appropriate supervision as part of a multidisciplinary team Experience of providing and receiving complex, sensitive information Desirable Stroke Nursing Experience Skills, Abilities and Knowledge Essential Computer Literate Ability to work within a team and independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Wycombe Hospital

Queens Alexandra Road

High Wycombe

HP11 2TT

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Wycombe Hospital

Queens Alexandra Road

High Wycombe

HP11 2TT

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job summary

CLINICAL GOVERNANCE, EDUCATION & WORKFORCE DEVELOPMENT ADMINISTRATOR Part Time, Permanent

Salary: £25,760 - £27,476 per annum, pro rata £14,456 - £16,485.60 per annum, actualBase: CDS Base to be agreed Hybrid/Agile Working is AvailableHours: Part Time, 22.5 hours per week

*Please note, CDS CIC are unable to offer visa sponsorship*

Community Dental Services CIC is an award-winning employee-owned social enterprise that delivers high-quality, specialist community dental services across North Yorkshire, East and Central England.

About the Role

We are seeking an organised and proactive Clinical Governance, Education & Workforce Development Administrator. The role will provide comprehensive administrative support across governance, education, training and workforce development functions within Community Dental Services CIC (CDS). This will include day-to-day administration, meeting coordination, data entry, reporting support, training administration, document control and communication with internal and external stakeholders.

Main duties of the job

Main Responsibilities

o Coordinate meetings, training sessions and events.o Prepare agendas, papers, minutes and action logs.o Maintain governance registers, compliance trackers and training records.o Support workforce development projects, training administration and delegate communications.o Produce reports, spreadsheets, documents and correspondence.o Provide first-line support for routine governance and training enquiries.

About You

o GCSE level education, NVQ Level 3 or equivalent.o Recent administrative experienceo Strong Microsoft 365 skills including Word, Excel, Outlook and Teams.o Excellent organisational, communication and minute-taking skills.o Ability to maintain confidentiality, prioritise workloads and work independently and as part of a team.

About us

What We Offer

• 27 days annual leave plus bank holidays (pro rata).
• Corporate Pension Scheme with 10% employer contribution.
• 24/7 Employee Assistance Programme.
• Support for wider professional development.
• Opportunity to contribute to high quality patient care through strong governance and workforce development support.
• Opportunity to become a shareholder and influence how CDS is run.
• Play a key role in local social care initiatives.

________________________________________

If you would like any more information or an informal discussion about the role, please contact Karina Ward, Clinical Governance Manager [email protected].

Join us and help shape the future of dental care through education and innovation.

Please ensure that you read the Job Description, which also includes the person specification, before applying.

Job description

Job responsibilities

For further details on the main duties and responsibilities for the role, please see the attached job description and person specification.

Person Specification

CG Admin

Essential

• See job spec

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

An opportunity has arisen for a Support Medical Secretary to join our team within the Children in Care Team of the Children and Families Division.Based at St Stephens Centre, Birmingham, This is a permanent post of 37.5hrs per week.

This interesting role requires the ability to work well on your own initiative whilst being committed to teamwork. This position also requires good communication skills and the ability to meet the demands of working in a busy environment. You will responsible for the provision of a comprehensive secretarial and administrative service in respect of Children in Care clinics for a team of Community Paediatric Doctors.

Duties will include audio typing, handling telephone calls, liaising closely with Doctors and Administrative colleagues and organising correspondence around clinic appointments. The typing of confidential, complex and often sensitive clinical reports is also an integral part of the role.

You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.

Main duties of the job

• Provide comprehensive secretarial and administrative support, including transcription, document preparation, correspondence management, and general office administration.
• Act as a key point of contact for patients, parents/carers, clinical teams, and external services, handling enquiries and maintaining effective communication.
• Coordinate and manage patient appointments, clinic bookings, diary management, and clinic-related administrative processes.
• Maintain accurate and confidential patient records, case notes, and documentation in line with organisational standards and data protection requirements.
• Prioritise and manage workloads to meet deadlines, service standards, and operational requirements.
• Organise meetings and support the preparation of presentations, reports, and associated documentation.
• Liaise with clinical teams and booking services to coordinate clinic changes and ensure continuity of service.
• Respond to and escalate concerns, complaints, and urgent matters appropriately.
• Manage incoming and outgoing mail, filing systems, and the secure handling and disposal of confidential information.
• Monitor and maintain office resources, stationery levels, and administrative procedures to support the efficient running of the service.
• Provide administrative support for specialist clinics and services, ensuring compliance with local procedures and standards.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

820-8174300-CF

Job locations

St Stephens Centre

171 Nineveh Road

Birmingham

B21 0SY

United Kingdom

Job description

Job responsibilities

• Accurate transcription (either by digital dictation, audio or copy typing) of confidential correspondence, reports, notes of meetings and any other correspondence within agreed and acceptable timescales.Occasionally correspondence, by its nature, may be upsetting.

• Making and receiving telephone calls, both internally and externally, ensuring all messages are taken and relayed accurately to the appropriate member of the Team. Using own judgement to resolve problems arising.

• Daily contact with members of the Community Paediatric Team, Children in Care Team and the Central Booking Service liaising as appropriate and ensuring accurate information is passed on to the relevant service. Acting as a link between the Team and parents/carers by telephone /face to face, ensuring confidentiality is maintained at all times.

• To liaise with patients to book and amend appointments for clinics not booked by the Central Booking Service.

• Prioritise, plan and organise daily workload, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed and acceptable timescales and Standard Operating Procedures. Ensuring the Admin and Support Services Manager is informed of any changes in the working pattern.

• Ensure incoming mail is opened on a daily basis, date stamped and distributed/acted on in a timely manner. Ensure all urgent matters are redirected appropriately and promptly.

• Assist in implementing secretarial and administrative policies relevant to the Secretarial Team.

• Arrange meetings, both internally/externally, assisting in the preparation of handouts/presentations as requested.

• Prompt assistance in resolving complaints and concerns from parents/carers. Where this is not feasible, to ensure the Admin and Support Services Manager is made aware of any issues in order that these can be dealt with and escalated as appropriate.

• Effective maintenance and upkeep of patient case notes, to be kept in good order at all times, checking to see if child already has a current set of casenotes and creating new files as necessary. Accurate and timely filing of patient correspondence and results at all times.

• Photocopying, filing, faxing and general administrative and clerical duties. Participation, as appropriate, in the replenishment of stationery within the admin area.

• Appropriate disposal and shredding of confidential papers.

• To liaise with the Central Booking Service in relation to any clinic changes that may occur, following local procedures.

• To monitor and maintain stationery stock levels.

• To follow the relevant processes in relation to the booking/typing of the Children in Care and Adoption clinics

Job description Job responsibilities Accurate transcription (either by digital dictation, audio or copy typing) of confidential correspondence, reports, notes of meetings and any other correspondence within agreed and acceptable timescales.Occasionally correspondence, by its nature, may be upsetting. Making and receiving telephone calls, both internally and externally, ensuring all messages are taken and relayed accurately to the appropriate member of the Team. Using own judgement to resolve problems arising. Daily contact with members of the Community Paediatric Team, Children in Care Team and the Central Booking Service liaising as appropriate and ensuring accurate information is passed on to the relevant service. Acting as a link between the Team and parents/carers by telephone /face to face, ensuring confidentiality is maintained at all times. To liaise with patients to book and amend appointments for clinics not booked by the Central Booking Service. Prioritise, plan and organise daily workload, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed and acceptable timescales and Standard Operating Procedures. Ensuring the Admin and Support Services Manager is informed of any changes in the working pattern. Ensure incoming mail is opened on a daily basis, date stamped and distributed/acted on in a timely manner. Ensure all urgent matters are redirected appropriately and promptly. Assist in implementing secretarial and administrative policies relevant to the Secretarial Team. Arrange meetings, both internally/externally, assisting in the preparation of handouts/presentations as requested. Prompt assistance in resolving complaints and concerns from parents/carers. Where this is not feasible, to ensure the Admin and Support Services Manager is made aware of any issues in order that these can be dealt with and escalated as appropriate. Effective maintenance and upkeep of patient case notes, to be kept in good order at all times, checking to see if child already has a current set of casenotes and creating new files as necessary. Accurate and timely filing of patient correspondence and results at all times. Photocopying, filing, faxing and general administrative and clerical duties. Participation, as appropriate, in the replenishment of stationery within the admin area. Appropriate disposal and shredding of confidential papers. To liaise with the Central Booking Service in relation to any clinic changes that may occur, following local procedures. To monitor and maintain stationery stock levels. To follow the relevant processes in relation to the booking/typing of the Children in Care and Adoption clinics

Person Specification

Qualifications / training

Essential

• o5 or more GCSE/O levels which must include English and Maths at Level C or above or 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent relevant qualification
• oAdvanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL

Desirable

• oCertificate in Medical Terminology Level 2 or Level 3

Experience

Essential

• oPrevious secretarial or administrative experience

Skills/knowledge

Essential

• oComputer literate with the ability to work with different computer applications including Microsoft packages
• oStrong organisational skills with the ability to multi-task
• oExcellent communication skills to relate to both staff and service users

Personal qualities

Essential

• oMust be able to observe confidentiality at all times.

Person Specification Qualifications / training Essential o5 or more GCSE/O levels which must include English and Maths at Level C or above or 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent relevant qualification oAdvanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL Desirable oCertificate in Medical Terminology Level 2 or Level 3 Experience Essential oPrevious secretarial or administrative experience Skills/knowledge Essential oComputer literate with the ability to work with different computer applications including Microsoft packages oStrong organisational skills with the ability to multi-task oExcellent communication skills to relate to both staff and service users Personal qualities Essential oMust be able to observe confidentiality at all times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

St Stephens Centre

171 Nineveh Road

Birmingham

B21 0SY

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

St Stephens Centre

171 Nineveh Road

Birmingham

B21 0SY

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job summary

The Ridings Medical Group is seeking to recruit a highly motivated and enthusiastic Medical Secretary to join our well established and supportive team. Our team work collaboratively to deliver high-quality patient care across our five practices.

This position is 26 hours per week, based mainly at our Brough Surgery - however all applicants must be able to work across any of The Ridings Medical Group sites. The exact working pattern will be agreed with the successful candidate, offering flexibility where possible. This role involves regular interaction with patients both face-to-face and over the telephone, requiring excellent communication and interpersonal skills. You will also possess strong problem-solving abilities, a proactive approach to challenges and exceptional attention to detail, ensuring a high standard of service is delivered at all times. Excellent communication skills, flexibility and a patient focused approach are essential for this role.

Main duties of the job

The successful candidate will be responsible for audio typing referrals, reports and correspondence for both NHS and private providers, as well as insurance and solicitor-related work, including the preparation and processing of invoices. The role also involves dealing with patient and GP enquiries, both in person and over the telephone. Excellent communication and customer service skills are essential.

We are looking for a highly motivated individual who will be able to work independently as well as part of a team and will demonstrate the ability to think quickly and use their own initiative. Previous experience within a GP practice or NHS setting is desirable. Audio typing experience is essential, with a high level of speed and accuracy required. Knowledge of SystemOne and the NHS E-Referral Service would be advantageous.

Interview Date: Monday, 12th October 2026

For full details of responsibilities and requirements, please refer to the complete job description attached to the advert.

About us

We are a large, forward-thinking Practice with over 48,000 patients across five main practice sites - Brough, South Cave, Hessle, Holme Upon Spalding Moor and Bubwith. Each of our sites has its own personal characteristics and a varied patient mix as we cover commuting areas for Hull, Leeds and York, due to easy access to A63/M62 and rural East Yorkshire.

USING ARTIFICAL TECHNOLOGY (AI) IN YOUR APPLICATION:

We encourage you to write your application in your own words, sharing your real experiences and achievements. The vast majority of applications we now receive are written using AI which makes applications generic, weakens applications, may be considered as misrepresentation and encourages those shortlisting to favour applications which are more personal and interesting. Please note that applications which clearly make heavy use of AI will not be shortlisted.

Overuse of AI can:

• Miss important parts of the job description
• Sound generic and fail to show what makes you unique
• Be unclear or misleading without careful editing
• Include false claims about your skills and experience, one of which will be your communication skills

If you need reasonable adjustments due to a disability, you may use AI or other tools to help with your application.

INTERNATIONAL APPLICANTS:

This role has been assessed as noteligible for visa sponsorship. All applicants must be able to demonstrate right to work in the UK without the need for an employer sponsor.

www.theridingsmedicalgroup.nhs.uk

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£13 to £15.53 an hour Starting at £13.00, with annual increments to £15.53

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0361-26-10-12-MS

Job locations

The Ridings Medical Group

4 Centurion Way

Brough

HU15 1AY

United Kingdom

The Ridings Medical Group

Highfield Road

Bubwith

SELBY

North Yorkshire

YO8 6LY

United Kingdom

The Ridings Medical Group

Hessle Health Centre

11 Hull Road

HESSLE

HU13 9LZ

United Kingdom

The Ridings Medical Group

67 Ferry Road

South Cave

BROUGH

HU15 2JG

United Kingdom

The Ridings Medical Group

Rush View

Holme-On-Spalding-Moor

YORK

YO43 4BJ

United Kingdom

Job description

Job responsibilities

To provide secretarial support to the Partners, Salaried GPs and NPs.

• Transcribing and word-processing of out-going correspondence both medical and non-medical
• Processing of referrals and attaching relevant test results through the e-referrals system
• Filing of letters electronically to provide back-up of information
• Making appointments at hospitals/with consultants for patients as requested
• Following up correspondence, referrals and queries with various providers
• Read-coding of all hospital referrals and adding new associated features & read-codes to access screen as necessary
• Dealing with requests from solicitors for copies of medical records including confirming consent with patient and obtaining correct fee.
• Check E-referrals daily for DNAs, rejected referrals ,cancelled UBRNs and advice replies
• Raising invoices for pre-paid services e.g. reports etc.
• Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
• Dealing with telephone calls/queries from patients and staff
• Send accurx messages to patients from system one
• Check secretaries joint outlook email

• Dealing with tasks in relation to patient care and referrals
• Deal with notifications

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Job description Job responsibilities To provide secretarial support to the Partners, Salaried GPs and NPs.Transcribing and word-processing of out-going correspondence both medical and non-medicalProcessing of referrals and attaching relevant test results through the e-referrals systemFiling of letters electronically to provide back-up of informationMaking appointments at hospitals/with consultants for patients as requestedFollowing up correspondence, referrals and queries with various providersRead-coding of all hospital referrals and adding new associated features & read-codes to access screen as necessaryDealing with requests from solicitors for copies of medical records including confirming consent with patient and obtaining correct fee.Check E-referrals daily for DNAs, rejected referrals ,cancelled UBRNs and advice repliesRaising invoices for pre-paid services e.g. reports etc.Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.Dealing with telephone calls/queries from patients and staffSend accurx messages to patients from system oneCheck secretaries joint outlook emailDealing with tasks in relation to patient care and referralsDeal with notificationsThis job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Behaviours

Essential

• Planning and organising
• Performing under pressure
• Adaptability
• Taking the initiative
• Team working
• Self motivated
• Confidentiality
• Flexibility

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative
• Practical experience of computerised recording systems
• Experience of working as a medical secretary

Desirable

• Experience of working within a General Practice environment
• Experience of working within the NHS

AI and Right to work

Essential

• Please advise if AI contributed to any part of your application, indicating the extent of its use.
• Confirm you meet the visa requirements detailed in the attached 'Additional information for applicants' document.

Qualifications

Essential

• Good standard of general education
• RSA III Word Processing or equivalent

Skills & Knowledge

Essential

• Knowledge of some medical terminology/clinical terms
• An understanding of Microsoft Outlook, Word and Excel

Desirable

• An understanding of a General Practice office environment
• An understanding of the Practice clinical system

Person Specification Behaviours Essential Planning and organising Performing under pressure Adaptability Taking the initiative Team working Self motivated Confidentiality Flexibility Experience Essential Practical experience of working with others Experience of using own initiative Practical experience of computerised recording systems Experience of working as a medical secretary Desirable Experience of working within a General Practice environment Experience of working within the NHS AI and Right to work Essential Please advise if AI contributed to any part of your application, indicating the extent of its use. Confirm you meet the visa requirements detailed in the attached 'Additional information for applicants' document. Qualifications Essential Good standard of general education RSA III Word Processing or equivalent Skills & Knowledge Essential Knowledge of some medical terminology/clinical terms An understanding of Microsoft Outlook, Word and Excel Desirable An understanding of a General Practice office environment An understanding of the Practice clinical system

Employer details

Employer name

The Ridings Medical Group

Address

The Ridings Medical Group

4 Centurion Way

Brough

HU15 1AY

United Kingdom

Employer's website

https://www.theridingsmedicalgroup.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Ridings Medical Group

Address

The Ridings Medical Group

4 Centurion Way

Brough

HU15 1AY

United Kingdom

Employer's website

https://www.theridingsmedicalgroup.nhs.uk/ (Opens in a new tab)

Job summary

CLINICAL GOVERNANCE, EDUCATION & WORKFORCE DEVELOPMENT COORDINATOR Full Time, Permanent

Salary: £32,073 - £39,043 per annumBase: CDS Base to be agreed Hybrid/Agile Working is AvailableHours: Full Time, 37.5 hours per week

*Please note, CDS CIC are unable to offer visa sponsorship*

Community Dental Services CIC is an award-winning employee-owned social enterprise that delivers high-quality, specialist community dental services across North Yorkshire, East and Central England.

About the Role

Community Dental Services CIC (CDS) is seeking an enthusiastic and highly organised Clinical Governance, Education and Workforce Development Coordinator to support the delivery of our Clinical Governance Framework, Learning Academy and Workforce Development Strategy. This diverse role combines governance, quality, patient safety, complaints management, education, training and workforce development activities.

Main duties of the job

Main Responsibilities

o Support CQC, NHS and quality assurance compliance activities.o Coordinate governance, health & safety and quality meetings.o Manage complaints, compliments and patient experience processes.o Support audits, risk management and quality improvement programmes.o Coordinate clinical education, mandatory training and workforce development initiatives.o Produce reports, dashboards and compliance information.o Work collaboratively with clinical, operational and corporate teams to promote a culture of continuous improvement.

About You

o Degree level qualification or equivalent experience.o Experience working within healthcare administration, governance, quality, education or workforce development.o Excellent communication, organisational and IT skills.o Ability to analyse information and manage competing priorities.o Understanding of governance, audit, patient safety and quality improvement principles.o Commitment to learning, development and delivering high-quality services.

About us

What We Offer

• 27 days annual leave plus bank holidays (pro rata)
• Corporate Pension Scheme with 10% employer contribution.
• 24/7 Employee Assistance Programme.
• Support for wider professional development.
• Opportunity to contribute to high quality patient care through strong governance and workforce development support.
• Opportunity to become a shareholder and influence how CDS is run.
• Play a key role in local social care initiatives.

________________________________________

If you would like any more information or an informal discussion about the role, please contact Karina Ward, Clinical Governance Manager [email protected].

Join us and help shape the future of dental care through education and innovation.

Please ensure that you read the Job Description, which also includes the person specification, before applying.

Job description

Job responsibilities

For further details on the main duties and responsibilities for the role, please see the attached job description and person specification.

Person Specification

CG Coordinator

Essential

• See job spec

Job summary

This is a unique and exciting opportunity for an enthusiastic and motivated individual to join the Research Team of Fylde Coast Clinical Research (FCCR), which is embedded within Layton Medical Centre, an NHS GP Practice in Blackpool.

Recognised as a national leader in recruitment to late Phase II/III clinical trials across a broad range of therapeutic areas and designated an NIHR Primary Care Commercial Research Delivery Centre , you will be working in a fast paced environment with our research participants at the heart of everything we do. We are looking for a HCPC registered dietitian with experience within weight management. The postholder must be detail-driven and have excellent communication skills.

If successful the postholder will contribute to the delivery of high-quality clinical research supporting studies related to nutrition, metabolism, and dietetic interventions. Working within our multidisciplinary research team, the research dietitian will receive extensive study training and following completion of the training provide evidence-based nutritional assessment, advice, and monitoring to participants enrolled in research studies.

Within this role the postholder will ensure adherence to Good Clinical Practice (GCP), study protocols, and NHS Research Governance frameworks.

Main duties of the job

• Deliver specialist dietetic input to participants in clinical research studies.
• Conduct nutritional assessments and provide dietary counselling as per study protocols.
• Collect, and record study data accurately in accordance with research and ethical standards.
• Support retention of study participants.
• Ensure the safe and ethical conduct of studies in line with ICH Good Clinical Practice (GCP) and NHS research governance.
• Liaise across our multidisciplinary team of Principal Investigators, research nurses, administrative team and external partners including study Sponsors and Contract Research Organisations.

About us

For the right candidate you will work within a supportive, flexible environment and will be provided with training and development opportunities as well as access to NHS standard benefits including the NHS Pension. Both on site and remote working will be considered. The role is advertised as fixed term for 12 months in the first instance with the expectation this will be extended. You will become part of a dynamic team who continue to push the boundaries supporting the successful delivery of clinical research across the NHS in the UK.

We are an award-winning Research Site and notably in 2023 won the PharmaTimes Clinical Site Team of the Year Gold Award.

Job description

Job responsibilities

The Research Dietitian will play a critical role in the delivery of a variety of clinical trials focused on weight management, obesity treatment, and metabolic health. This position involves working collaboratively with our multidisciplinary research team and our study participants.

Key Responsibilities:

• Ensure timely completion of all key research study training modules required for the delegation of duties applicable to your role on specific clinical trials.
• Deliver specialist dietetic input to participants in clinical research studies as per study protocols study training given.
• Conduct nutritional assessments and provide dietary counselling as per study training given and study protocols.
• Collect, and record study data accurately in accordance with study protocols, research and ethical standards and utilising the ALCOA principles that data should be attributable, legible, contemporaneous, original, and accurate as well as complete, consistent, enduring, and available.
• Support retention of study participants.
• Ensure the safe and ethical conduct of studies in line with ICH Good Clinical Practice (GCP) and NHS research governance frameworks.
• Liaise across our multidisciplinary team of Principal Investigators, research nurses, administrative team and external partners including study Sponsors and Contract Research Organisations.
• Monitor participant progress and be a key point of contact for them
• Stay up to date with emerging research in nutrition science, behavioural weight management, and clinical trial methodologies.
• Be an active member of the Research Team, collaborating on projects, building strong working relationships, fostering a co-operative solution focussed work environment.
• Be reliable and support continuous improvement across our organisation.
• Demonstrate strong attention to detail and accuracy in all your work

Person Specification

Experience

Essential

• -Knowledge of and experience in areas of general dietetics such as nutrition support, weight management, diabetes.
• -Evidence of continuous professional development.
• -Evidence of developing knowledge
• -Understands professional standards and Code of Conduct as set out by the Health Professions Council.
• -Proficient in the use of Microsoft Office applications
• -Good interpersonal skills.

Desirable

• - Experience /exposure to clinical research

Qualifications

Essential

• -Health Professions Council Registered Dietitian
• -Degree in Dietetics or Science/Nutrition Degree plus Post-graduate Diploma in Dietetics.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are looking for the right person to provide and co-ordinate administrative support to the Wheelchair Repair and Service team.

If that's you, please read on:

The post holder will beresponsible forliaising withpatients,carers and relatives for the repair and service ofwheelchairmobility aids; as well asassistingin the allocation and coordination of daily workloads. The successful post holder will also share in team activities such ascontrolling and ordering stock, monitoringandallocatingwheelchairs and related accessory stock; alsoassistingin stock control systems.

This role calls for a post holder that is a self starter and have the capabilities to work alone and as part of our team, with patientsand their carers to ensure the delivery of the repairs service and collection of goods and accessoriesin a timely manner and to a high standard.

This is a unique role that will challenge you, stretch you but bring the satisfaction like no other as you bring quality to the lives of the persons we serve.

Main duties of the job

• Liaising via the telephone with patients,carersand care professionals for the delivery of repairs services, co-ordinating relevant paperwork.

• Completing works orders and associated notes toclose downcompleted jobs ina timelyfashion.

• Coordinating workload and jobs forFieldServiceEngineers.

• Maintaining and develop efficient goods inwards control, goods inwards approvals and other procedures, either in person or through agreed delegation.

• Liaise with service management to develop effective management information reporting systems for all aspects of stock control, stock movements, slow moving or obsolete stock identification and other reports tofacilitateoptimumstock usage within contractual requirements.

• Make full use of computerised stock control and other systems to update records andmaintainpatient details.

• Comply withservice requirements of theBCE Management Systems and Bristol NHS Foundation Trust policies and procedures.

• Undertake such other reasonable duties,appropriate tothe grade, as agreed between the post holder and manager from time to time.

• This job description will bereviewed periodically,in the light of experience and according to changing service needs.

About us

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of 2.6 billion, we are now one of the largest NHS trusts in the United Kingdom.

Chaired by Ingrid Barker and led by Maria Kane as Chief Executive, Bristol NHS Foundation Trust aims to transform the way healthcare is delivered locally with a clear focus on making a difference for what we call our Four Ps:

• Better outcomes for ourPatients
• More opportunities for our People
• Fairer more consistent care for ourPopulation
• Best Value for Public Purse

Our vision for five years from now:

• Patients will wait less time to be diagnosed and treated, and they will have the same high-quality experience and outcomes, regardless of who they are or where they live.
• We will meet rising demand by maximising the use of our available resources.
• More care will be delivered nearer to patients, in their homes or the community.
• Digital technologies will have transformed the way we work and the way we deliver care.
• Our people will feel engaged, energised and empowered by their work.
• We will be known as a place where people enjoy working, training and building a career.
• Our volume of globally renowned research and innovation will have grown significantly.
• We will contribute to system financial balance

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year PA Pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

339-NMSK8337-RUH-A

Job locations

Independent Living Centre,

Village Road, Arle,

Cheltenham,

GL51 0BY

United Kingdom

Job description

Job responsibilities

• Receive calls from patients,carers and care professionals through telephone and email for the repair of wheelchairs. This will require liaising with the callers to ascertain the fault and agreeing when we will call to repair and fix that problem.

• Completing works orders and associated paperwork to close downcompleted jobs ina timely fashion within the stated KPI's.

• Coordinating the workload forFieldServiceEngineers to ensure a full day is allocated to patient care .

• Maintain an efficient and prompt goods inwards control, including incoming inspection, goods inwards approvals and other procedures, either in person or through agreed delegation.
• Order additional stock as required by the site.

• Liaise with service management an effective management information reporting systems for stock control, stock movements, slow moving or obsolete stock identification and other reports tofacilitateoptimumstock usage within contractual requirements.

• Make full use of stock control and other systems to update records and maintainpatient details.

• Comply withservice requirements of theBCE Management Systems and Bristol NHS Foundation Trust policies and procedures.

• Undertake other reasonable duties,appropriate to the grade.

Job description Job responsibilities Receive calls from patients,carers and care professionals through telephone and email for the repair of wheelchairs. This will require liaising with the callers to ascertain the fault and agreeing when we will call to repair and fix that problem. Completing works orders and associated paperwork to close downcompleted jobs ina timely fashion within the stated KPI's. Coordinating the workload forFieldServiceEngineers to ensure a full day is allocated to patient care . Maintain an efficient and prompt goods inwards control, including incoming inspection, goods inwards approvals and other procedures, either in person or through agreed delegation. Order additional stock as required by the site. Liaise with service management an effective management information reporting systems for stock control, stock movements, slow moving or obsolete stock identification and other reports tofacilitateoptimumstock usage within contractual requirements. Make full use of stock control and other systems to update records and maintainpatient details. Comply withservice requirements of theBCE Management Systems and Bristol NHS Foundation Trust policies and procedures. Undertake other reasonable duties,appropriate to the grade.

Person Specification

Education and qualifications

Essential

• GCSE English and Maths or equivalent

Personal qualities

Essential

• Ability to work unsupervised and on own initiative. Self motivated.
• Good geographical knowledge of Gloucestershire, Bristol and surrounding areas.
• Reliable and punctual

Desirable

• An understanding of confidentiality

Knowledge, skills and abilities

Essential

• Organisational skills including meticulous attention to detail, managing and prioritising own workload and working to tight deadlines
• IT Literate
• Ability to manage phone calls professionally with patients and carers who may be challenging.
• Excellent communication and interpersonal skills, confident and articulate telephone manner.

Experience

Essential

• Experience of working within a team and able to work with people at all levels
• Previous experience in an administrative role

Desirable

• Experience working within a pressurised environment

Person Specification Education and qualifications Essential GCSE English and Maths or equivalent Personal qualities Essential Ability to work unsupervised and on own initiative. Self motivated. Good geographical knowledge of Gloucestershire, Bristol and surrounding areas. Reliable and punctual Desirable An understanding of confidentiality Knowledge, skills and abilities Essential Organisational skills including meticulous attention to detail, managing and prioritising own workload and working to tight deadlines IT Literate Ability to manage phone calls professionally with patients and carers who may be challenging. Excellent communication and interpersonal skills, confident and articulate telephone manner. Experience Essential Experience of working within a team and able to work with people at all levels Previous experience in an administrative role Desirable Experience working within a pressurised environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Independent Living Centre,

Village Road, Arle,

Cheltenham,

GL51 0BY

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Independent Living Centre,

Village Road, Arle,

Cheltenham,

GL51 0BY

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)