Job description

Job responsibilities

Package Description: Could you be the reason someone smiles?

Join us as a Home Care Assistant in Medway and make a real difference while building a rewarding career in care.

Theres something truly special about helping others live with dignity and joy, especially in their own home.Whether its sharing a cup of tea and a good chat, helping with daily routines and personal care, or being that friendly face that brightens a clients morning, youre giving more than care youre giving connection.

• Outstanding career development with fully funded professional training and qualifications (up to QCF level 5).
• Flexible contracts to work around you
• Refer a friend scheme - earn up to £1000*
• Up to £13.40 an hour and mileage paid - 32p per mile
• Blue Light care discount package
• Company pension scheme
• On demand pay

• Supporting people with their daily routines, including household tasks and personal care
• Helping with shopping, preparing nutritious meals, and making a comforting cup of tea
• Providing companionship, a listening ear, and friendly conversation
• Helping with medication

Above all, were looking for someone kind, compassionate, and genuinely passionate about helping others.You dont need previous care experience or qualifications; if you have the right attitude and a caring nature, we can teach you the rest.

• A warm, caring, and compassionate approach to supporting others
• Strong people skills and the ability to build meaningful relationships
• A supportive, professional, and team-focused mindset
• A minimum of 12 months remaining on your right to work in the UK (please note we are currently unable to offer sponsorship)
• A full UK driving licence
• Flexibility to work alternating weekends

If youve got a kind heart, a listening ear, and a desire to make a clients world a little brighterwhile learning new, valuable skills and continuing your developmentwed love you to join our team.

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the countrys leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are regulated by Ofsted.

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship.

If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers

Person Specification

Qualifications

Essential

• A warm, caring, and compassionate approach to supporting others; strong people skills; a full UK driving licence; flexibility to work alternating weekends

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Agincare UK

Medway

ME5 7JZ

United Kingdom

Employer's website

https://www.agincare.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Are you an experienced care worker looking to grow your career?

Do you enjoy supporting others, building strong relationships, and making a real difference by helping people feel safe, valued, and cared for?

Were looking for a Field Care Supervisor in New Milton/Southampton, who is passionate about supporting both our clients and our care teams, someone who enjoys being out in the community, sharing a smile and making sure everyone feels supported.

• Up to £28,000 per year
• Refer-a-friend bonus, earn up to £1,000*
• Mileage allowance - 32p per mile
• Great career development opportunities
• Fully funded training up to QCF Level 5
• Blue Light Card discount package
• Company pension scheme

Youll be someone who enjoys connecting with people and supporting others to do their best work.

• Experience in social care at a supervisory level
• A well-organised, self-motivated approach
• Availability to work 40 hours per week, including on-call duties
• A full UK driving licence and access to your own vehicle
• At least 12 months remaining on your right to work in the UK

As a Field Care Supervisor, youll be a key point of support for both clients and care staff.Youll spend time out in the community visiting clients, checking in with your team, and ensuring everyone feels confident, supported, and able to deliver high-quality care.

In this role, you will:

• Carry out care assessments and regular reviews
• Monitor the wellbeing and safety of clients
• Support and develop care staff through guidance and regular supervision
• Help foster a culture where people feel comfortable raising concerns and sharing ideas
• Ensure safeguarding practices and safety standards are consistently upheld

Youll also take part in the on-call rota, with some weekend working required.

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the countrys leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are regulated by Ofsted.

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship.

If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers

Person Specification

Qualifications

Essential

• Experience in social care at a supervisory level. A well-organised, self-motivated approach. Availability to work 40 hours per week, including on-call duties. A full UK driving licence and access to your own vehicle. At least 12 months remaining on your right to work in the UK.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Agincare UK

New Milton

BH25 6DF

United Kingdom

Employer's website

https://www.agincare.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

A career where your kindness could brighten someone's day

Join our care home team as a Care Assistant and make a real difference in residents lives while building a rewarding career in care, no experience necessary.

All you need is compassion and the right to work in the UK. Well provide fully funded training and excellent career development to help you grow.

And the best part? Youll get just as much back, the gratitude, the stories, the smiles that stay with you, plus:

• Outstanding career development with fully funded training and qualifications (up to QCF Level 5)
• Days and nights currently available
• Refer-a-Friend scheme earn up to £1,000*
• Up to £12.76 per hour
• Blue Light Card discounts
• Company pension scheme
• On-demand pay

• Provide high-quality personal care and support to residents.
• Assist with medication administration and recording.
• Support residents with daily living activities and routines.
• Build meaningful relationships and provide companionship.
• Help enrich residents' lives through activities, hobbies, and social engagement.
• Promote residents' dignity, independence, and well-being.
• Work as part of a caring team to deliver outstanding person-centred care

About you:What matters most is your kindness and motivation to help others.

• Compassionate, patient and great with people
• Minimum 12 months right to work in the UK (we cannot currently offer sponsorship)
• This is a bank role, so you must be flexible to work as and when required

Whether youre listening to residents wonderful life stories, helping with daily routines, or simply being a friendly face that brightens their day, youll be making a real difference to their lives.

Click here to view the care home: Critchill Court Care Home | Frome, Somerset | Arrange a Visit | AgincareCare Quality Commission Rating: 'Good'

Apply to be a Care Assistant, where compassion meets purpose.

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the countrys leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.

We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are also regulated by Ofsted. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship.

Person Specification

Qualifications

Essential

• Minimum 12 months right to work in the UK.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Agincare Homes Holdings

Frome

BA11 4DP

United Kingdom

Employer's website

https://www.agincare.com/ (Opens in a new tab)

Job description

Job responsibilities

• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
• To abide by Trust policies and procedures
• To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care and report any concerns regarding the patients condition to the qualified nurse.
• Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner.
• Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
• Maintaining a safe, clean and comfortable environment for the patients, their families and visitors.
• Actively contribute to the provision of nutrition of the patients on the Ward / Department
• Assist with admin & clerical duties as required.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Person Specification

KNOWLEDGE

Essential

• Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care.
• Ability to meet basic care needs of patients.
• Understanding of confidentiality
• Basic knowledge of Infection Prevention and Control

Desirable

• Understanding of basic food hygiene concepts
• Understanding of basic safeguarding
• An understanding of working in the NHS

SKILLS

Essential

• Basic IT skills
• Ability to be responsible for own development, identifying training needs, set personal objectives and attend appropriate training as agreed by line manager.
• Ability to initiate emergency action when required e.g. Cardiac arrest, Fire.

EXPERIENCE

Essential

• Ability to plan, prioritise own and delegated work tasks and activities

Desirable

• Experience of caring in a health care setting

QUALIFICATIONS

Essential

• NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience in care or domestic work
• GCSEs in English and Maths at Grades 3-1 (or D-G or Level 1 Functional/Key Skills)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities:

Develop thorough understanding of the OOH service and work in accordance with written procedures.

Provide excellent customer care, demonstrating empathy; patience and a holistic approach to client/patient care.

Actively manage the patient queue in SystmOne to ensure optimum service delivery to patients referred from NHS 111.

Action calls received from Healthcare Professionals.

Support the clinical team with onward referrals where appropriate.

Develop knowledge of local services and providers and understand how to access these services.

Co-ordinate patients who need to be seen F2F and where appropriate home visits.

Report any incidents that might compromise health and safety for self, other staff or customers/patients.

Awareness of own impact in the process of care.

Any other duties and directed by the Senior Care Navigator.

Business responsibilities:

• Maintain ethos and culture of Nimbuscare Limited.
• Positively promote Nimbuscare Limited both in and out of the workplace

• Attend educational and staff meetings as requested.

To support the introduction of new working processes to optimise quality.

• To build and maintain relationships with relevant personnel.

Learning and development:

You will participate in any training programme implemented by Nimbuscare Limited as part of this employment, such training to include:

Participation in individual performance reviews, including maintaining a record of own personal and/or professional development.

• Make effective use of learning opportunities within and outside the workplace
• Undertake mandatory and statutory training as required.

Team working:

• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
• Accept delegation from senior staff, prioritise own workload and ensure effective time management strategies are embedded in own practice.
• Participate in team activities that create opportunities to improve patient care.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Confidentiality:

To understand and be aware of the confidentiality of information gained during the course of your duties, which may include access to personal information relating to clients, patients and members of staff. It is expected that you understand the importance of treating information in a discreet and confidential manner.

Health & Safety:

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity:

To actively support equality, diversity and inclusion and ensure that all work colleagues, patients and staff are valued and treated with dignity and respect.

Quality:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Effectively manage own time, workload and resources.

Work within own limitations and experience.

Be aware of and co-operate with audit.

• Work effectively with individuals in other agencies to meet patients needs.
• Portray a professional image at all times.

Communication:

Communicate effectively with colleagues, patients and external parties

Recognise and have awareness of peoples needs for alternative methods of communication and respond accordingly.

Other:

This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with you. You are required to carry out any duties that may reasonably be requested.

The job description is provided as an outline of the key tasks and responsibilities and is not intended to be an exhaustive list. The job will evolve over time to reflect the changing needs of Nimbuscare and its services as well as the personal development of the post holder.

Person Specification

Qualifications

Essential

• Minimum level 2 Maths and English or equivalent (GCSE Grade C or Grade 4 or above)
• Ability to accurately follow workplace policies and procedures
• Ability to work to high standards of accuracy
• Excellent attention to detail
• Good numeracy, administrative and organisational skills
• Excellent customer service skills with the ability to listen and empathise
• Excellent telephony skills
• Understand and observe strict confidentiality
• Excellent organisation, prioritisation and time management skills
• Excellent written and verbal communication skills
• Ability to work as a team and under own initiative

Desirable

• Experience of working within the NHS or general practice
• Experience in working with SystmOne

Experience

Essential

• Competent in using Microsoft Office
• Excellent written and verbal communication
• Able to work well under pressure
• Able to work as part of a team
• Able to use own initiative
• Be self-motivated
• Able to listen and empathise
• Hard working and willing
• Flexible and adaptable, able to work according to changing need
• Commitment to professional / personal development

Travel

Essential

• Ability to travel across various sites when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nimbuscare Ltd

Address

Nimbuscare Limited

Gateway 1, Holgate Park Drive

Holgate

York

YO26 4GG

United Kingdom

Employer's website

https://www.primarycareyork.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Senior Primary Care Nurse to join our Primary Care team at HMP Highpoint, a category C Prison located in the village of Stradishall in Suffolk. The Primary Care team consists of a team of 15 which include Senior Primary Care Nurses, Health Care Assistants, Advanced Nurse Practitioners and Non-Medical Prescribers.

Highpoint is spilt into 2 sites, the North Building has around 390 males and the South Building has around 950 males. Both sites have designated Healthcare Departments which you will be based in.

• Free on-site gym.
• Free parking.
• Career Development / Training opportunities .

Hours:

• Monday - Sunday service 37.5 hours per week.
• 7.45am - 18:15pm - NO NIGHT SHIFTS.
• Every other weekend and bank holiday also included as part of rota.
• 4 week rolling rota
• Open to discuss lower hours

*Please note transport by car is recommended due to location of the prison.

Salary

This position is full time, youll receive an annual salary up to £43,609 - £49,175 per annum - depending on experience.

Benefits:

Bespoke induction, including our Introducing Health in Justice training course.

Up to 4% pension contribution

Up to 4 weeks occupation sick pay

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

#LI-EJ1

Person Specification

Qualifications

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Experience

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Additional Criteria

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Stradishall

Newmarket

Suffolk

CB8 9YG

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have a fantastic opportunity for a Primary Care Nurse to join the Primary Careteam at HMP Hewell.

HMP Hewell is a Category B remand prison in Worcestershire.

Hours

This position is full time working 37.5 hours per week. The shifts are mainly 3 long days of 7am to 8pm on a rotation over week days and weekends. There may also be a requirement to work some night shifts.

The salary you will receive will range from £34,428 to £41,659 per annum depending on experience.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Person Specification

Qualifications

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Experience

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Additional Criteria

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Hewell Ln

Redditch

Worcestershire

B97 6QS

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached JD/PS

Please note that this job vacancy may close before the advertised closing date if a sufficient number of applications are received. To ensure your application is considered and to avoid disappointment, we advise submitting your application as soon as possible.

Person Specification

Knowledge

Essential

• Ability to demonstrate/ articulate an understanding of the role and tasks involved and can describe the physical and emotional aspects of the role and some duties which are different to that of a Band 2 Clinical Support worker Can link the Trust values to the role and provide examples from personal experience which demonstrate understanding in relation to the role.

Experience

Essential

• Previous experience working in a patient facing clinical support worker role providing direct patient care in health or social care as part of a team. Understanding the principles of safeguarding in relation to this role Can demonstrate ability / experience in supporting patients holistically.

Desirable

• Knowledge of PICS or equivalent electronic patient records

Qualifications

Essential

• Care Certificate/NVQ level 3 / equivalent in a healthcare related topic or equivalent breadth of experience Successful completion of Trust based numeracy & literacy test or provide evidence to confirm achievement of Maths / English qualifications at Level 2 or above Completion of a competency-based workbook Care Certificate
• working towards care certificate completion

Desirable

• Experience working in a hospital setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

Royal Orthopaedic Hospital

Bristol Road

Northfield

B31 2AP

United Kingdom

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

• 37.5 hours a week working 0715-1830 Monday to Friday and 0715-1800 at weekends
• 12 week rolling rota.

Salary

This position is full time, youll receive an annual salary between £34,428 - £41,659 per annum - depending on experience.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

#LI-EJ1

Person Specification

Qualifications

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Experience

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Additional Criteria

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Eccleshal

Stafford

Staffordshire

ST21 6LQ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

At Your Life Your Way, we empower people to live independently, whether at home or in supported accommodation. Since 2010, our trusted team has delivered compassionate, highquality support tailored to each individuals needs.

Are you caring, compassionate, and looking to make a real difference in someones life? Then come and join us in a rewarding career as a Care Support Assistant.

We are currently seeking a Care Support Assistant to join our friendly and dedicated team, supporting a client with Learning Disabilities and Epilepsy based in South West London.

What We Offer

Paid annual holiday leave

Pension scheme entitlement

Full induction and ongoing training

Confidential employee assistance helpline

Opportunities to gain qualifications in Health and Social Care

Career progression pathways

Blue Light membership with discounts from 15,000+ brands

We pay for your DBS certificate and reimburse you for the Update Service

Refer-a-friend bonus scheme

Online employee portal for easy access to information

Employee feedback surveys and staff recognition

Youll spend your whole shift with one person, no travelling between sites, just focused, meaningful support.

About the Role

As a Care Support Assistant, you will receive full training to help you thrive in your role and gain confidence in providing quality care. After training is completed, you will receive a competitive rate of pay of £17.49 for day shifts.

This position involves variable part-time hours per week which are day shifts and hours change dependent upon term time and non-term time.

Term time (18 hours per week)

Tuesday - 16:00-22:00

Wednesday - 16:00-22:00

Thursday - 16:00-22:00

Non-term time (36 hours per week)

Tuesday - 8:00 - 20:00

Wednesday - 08:00 - 20:00

Thursday - 08:00 - 20:00

We do require flexibility to cover weekends for annual leave and sickness cover.

Your Responsibilities as a Care Support Assistant

Assisting our client to meet their personal care and toileting needs

Assisting our client with their daily routines, encouraging independence wherever possible

Providing companionship and emotional support

Helping with household tasks and meal preparation

Supporting our client to attend appointments and community activities

Administering medication when required

What Were Looking For

To be successful as a Care Support Assistant, youll need:

A caring and empathetic nature

Good communication skills

A genuine desire to support others

Basic IT and record-keeping skills

A full UK driving licence is advantageous

Experience in working with people with learning disabilities and challenging behaviour would be an advantage full training provided

Person Specification

Qualifications

Essential

• Experience not essential but preferred

Desirable

• Experience not essential but preferred

Experience

Essential

• Experience not essential but preferred

Desirable

• Experience not essential but preferred

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

YOURLIFEYOURWAY

Address

YOUR LIFE YOUR WAY

London

London

SW20 0RZ

United Kingdom

Employer's website

https://ylyw.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviewsplease view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

• Current Clinical registration - NMC or HCPC and educated to postgraduate diploma /degree level
• Post registration clinical qualification(s) in speciality or relevant subject at level 7 e.g. Palliative and / or EoLC
• Recognised teaching qualification e.g. Postgraduate Certificate in Clinical Education
• Management certificate or equivalent experience

Desirable

• Master's degree or evidence of working towards one - in clinical education, advanced practice or a relevant specialty
• Quality Improvement qualification / fellowship
• Leadership qualification
• Project management course or equivalent experience

Experience

Essential

• Extensive clinical practice experience in EoLC
• Experience of teaching and assessing others
• Experience of direct line management
• Experience of leading improvement and implementing change
• Experience of writing policy or guidelines
• Experience of writing policy or guidelines

Desirable

• Experience of chairing and agenda setting clinical or non-clinical forums
• Experience of publishing or presenting academic or improvement work

Skills/knowledge/ abilities

Essential

• Extensive knowledge of EoLC and ability to perform clinical activities specific to speciality
• Teaching and coaching skills
• Ability to lead and manage a team
• Ability to work effectively under pressure
• Advanced written and oral communication skills
• Knowledge of quality, standard setting, benchmarking and audit
• Intermediate ICT skills, including knowledge of Microsoft 365
• Ability to interpret simple descriptive statistics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Corss Site

Praed Street

London

W2 1NY

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confidentSupport Workerwith a passion for delivering outstanding care.

Youll be working42hours a week(12 hour shifts, both day and night shifts),making a positive difference to the lives of the people in our care atCygnet Appletree.

Cygnet Appletree, near Durham, is a mental health hospital for women that includes Pippin Ward, a specialist PICU service and Bramley Ward, an intensive support service for women with a personality disorder and complex mental health needs.

Our person-centred service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact service users lives.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day.

Your day-to-day

Support both management and team members in the day-to-day running of the serviceEnsure duties are allocated effectively and safelyOffer enhanced care with a flexible learning approach for all t he people in our careProvide guidance & encouragement through physical & emotional supportLearn about individuals specific needs & provide help in the most appropriate wayAssist with medical & welfare needs and report as requiredSafeguardMaintain a safe & clean environment for all

Why Cygnet? Well offer you

Starting pay rate £13.15 per/hour, post probation £13.45per/hr, and then £13.70per/hour post 18 months .

The opportunity to earn between £29-32000 per annum as one of our full time support workers at Cygnet Appletree.

Opportunities for further learning with our excellent apprenticeship schemeFlexible working with the opportunity for overtimeRegular coaching & appraisalExpert supervision & peer supportEmployee discount savings & Cycle to Work scheme

You are

Genuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerSensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment

Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhancedDBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Meadowfield

DH7 8NT

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

About You

We are looking for someone who is:

• Empathetic, patient focused and a good listener.
• Organised, with strong time management and the ability to work under pressure.
• Confident communicating with patients, carers and professionals.
• Competent with IT systems (clinical system experience desirable; MS Office essential).
• Able to work well within a team, while also managing your own workload.
• Committed to personal development (training, including PCI accredited care coordination training, will be provided).

Essential: Previous experience in a public facing role and/or admin/reception environment.

Desirable: Experience supporting people with long term conditions or working in health/social care.

Professional Standards

• Maintain confidentiality and data protection at all times.
• Follow safeguarding, health & safety and infection control protocols.
• Promote equality, diversity and inclusive care.

Why Join Us?

• A supportive practice team committed to high quality patient care
• Opportunities for development and upskilling (including nationally recognised personalised care training)
• Involvement in innovative primary care and multidisciplinary working
• A role where you make a meaningful difference to patients every day

Hours of work:

Role 1 - 28.5 hours per week as follows:

Monday 8am - 6.30pm

Tuesday 9.30am - 8pm

Wednesday 8am - 6.30pm

Role 2 - 38 hours per week as follows:

Monday 8am - 6.30pm

Wednesday 8am - 6.30pm

Thursday 8am - 6.30pm / 9am - 7.30pm (on alternate weeks)

Friday 8am - 6.30pm

Rate of Pay: £12.71 per hour

Annual Leave: 5.6 weeks annual leave inclusive of bank holidays. Entitlements are pro-rata for part-time employees.

Pension: Option to join NHS Pension scheme.

Please note, we reserve the right to close the vacancy earlier than the advertised closing date if we have a sufficient number of applicants. This is a permanent role and NOT suitable for gap students or alongside uni / college studies.

Person Specification

Experience

Essential

• Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must!
• You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish.
• The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

Desirable

• Previous experience working in a medical environment
• Previous experience working in a GP practice
• Able to handle a fast paced environment
• SystmOne Experience
• Access to an NHS Smartcard

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Helix Medical Centre

Address

Herts and Essex Hospital

Bishops Stortford

CM23 5JH

United Kingdom

Employer's website

https://www.helixmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Bank Primary Care Nurse to join our Primary Care team, a category B Prison located in Bicester, Oxford.

This role will be to cover our Inpatient unit, Segregation and Outpatient clinics.

Hours

Monday to Sunday: 07:00 - 17:00

£23.83 per hour

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Pleases click apply to view the job description and person specification.

Desirable

• Pleases click apply to view the job description and person specification.

Experience

Essential

• Pleases click apply to view the job description and person specification.

Desirable

• Pleases click apply to view the job description and person specification.

Additional Criteria

Essential

• Pleases click apply to view the job description and person specification.

Desirable

• Pleases click apply to view the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Patrick Haugh Rd

Bicester

Oxfordshire

OX25 1PZ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Expertise & Excellence in Clinical Practice

Deliver evidence-based personalised and compassionate care which places quality at the heart of Specialist Palliative Care practice. Care will be responsive to individual needs and reflect current local protocols and national guidelines.

Act as the key accessible professional for the MDT proactively managing a clinical caseload for at least 70% of the role. This will necessitate high levels of autonomy and advocacy, using analytical and judgemental skills in undertaking differential diagnosis to ensure the delivery of appropriate care.

Work as an autonomous practitioner providing an expert level of care, developing own and others knowledge within Specialist Palliative Care.

Manage a caseload of patients and prioritise workload to meet patient and service need.

Use and apply technical knowledge of the Specialist Palliative Care to define, oversee and personalise care pathways for individuals through holistic needs assessment, planning and evaluation of care and all care interventions.

Effectively manages pathways of care, adapting to patients emerging needs by ensuring a planned and co-ordinated approach to care, supporting enhanced recovery and reducing inappropriate admissions to improve patient experience and safety.

Receive and act upon referrals directly from health care professionals and makes referrals to other team members and specialist departments as necessary to ensure optimal quality of care.

Act as a patient advocate to facilitate the process of shared decision making in respect to health, choice of treatment and care. Use interpersonal and communication skills where there may be significant barriers in order to build confidence. Ensure that patients individual needs are expressed and valued and individual care plans are understood.

Advise on the complex disease and symptom management for Specialist Palliative Care patients in both inpatient and outpatient settings. Evaluate response to interventions and advise on the adaptation of management.

Work autonomously in the development and delivery of nurse led or parallel clinics in line with National guidance and local service need.

Act as a resource providing clinical expertise, specialist advice and support across service boundaries to ensure optimum liaison and co-ordination of care.

Undertake clinical competencies relevant to this specialist service to demonstrate expertise in extended nursing roles.

Actively integrates theory and practice.

Be prepared to work as part of a hospital 7 day service when this is established.

Management & Leadership

Act as a role model demonstrating high standards of holistic care and provide expert clinical leadership to others across the organisation.

Supervise the patient caseloads of more junior members of the nursing team assuming overall responsibility where applicable.

Lead and line manage junior members of the team of specialist nurses including responsibility for annual appraisal where applicable.

Embed public and patient involvement within the sphere of practice.

Determine measurable outcomes for the service and demonstrate continuous evaluation of practice making changes where necessary.

Contribute to lead on elements of the clinical governance agenda.

Participate in operational and strategic planning for the development and delivery of Specialist Palliative Care Services. Implement service improvements and efficiencies.

Attend Trust senior nurse meetings and contribute to the agenda and the strategic nursing vision.

Represent the Trust by contributing to and participating in meetings locally, regional and nationally relating to the speciality.

Lead or contribute to annual service review and write annual report to reflect service activity and development.

Communication

Take personal responsibility for ensuring effective communication between all service providers.

Act as a role model for excellent advanced communication skills and expertise. Demonstrate advanced empathetic interpersonal and communication skills. This will involve frequently imparting significant news or supporting patients and carers during and following such consultations.

Effectively and sensitively communicate highly complex and sensitive information to emotionally distressed patients and family/carers at key points along the care pathway on a frequent basis.

As a core member of the MDT provide professional advice.

Refer to other health professionals and outside agencies to ensure optimum care and ongoing support for individual patients/carers, and to ensure the seamless transition from primary to secondary care appropriate to patients individual needs and circumstance.

Maintain links with local and national organisations, which support the care of patients within this speciality.

Education

Identify and use advanced educational strategies to deliver complex information to patients and carers.

Influence the development of other professionals by leading or contributing to Trust wide specialist education and training.

Deliver formal and informal teaching initiatives as part of the Trusts education strategy as agreed with the appropriate senior nurse to ensure practice development, staff empowerment and improved care for patients.

Act as a mentor/clinical supervisor as appropriate.

Take personal responsibility for life-long learning and personal development through clinical supervision and appraisal. Actively engages with learning and development opportunities needed to work as an advanced practitioner and take appropriate action to ensure these needs are met.

Contribute to promoting educational links with local providers of higher education and deliver lectures on a range of courses.

Quality, Audit, Innovation & Research

Develop written patient information and use existing appropriate resources to inform users, according to individually assessed need.

Work within the NMC code of professional conduct.

Influence and develop policy and clinical guidelines to support the specialist service.

Collaborate with other MDT members to develop and update multi-professional Trust operational policies and guidelines.

Maintain patient records and ensure an effective documentation system to reflect the activity and delivery of specialist nursing care.

Promote the service and clinical excellence by publishing and presenting innovations, audit and research locally and nationally.

Use creative reasoning, experience and vision to advance care.

Develop new skills in response to emerging knowledge and techniques.

Instigate and manage change within a complex environment.

Maintain membership and attendance at national and local forums to network and debate issues to inform the specialist nursing role and service delivery.

Collate and record quantitative and qualitative data to provide evidence of productivity, outcomes and quality through audit and research.

Identify and conduct clinical audit in own specialist area.

Participate in clinical research relevant to practice area.

Develop links and system to seek the views of patient and carers to ensure service development is in line with user need.

Person Specification

Qualifications

Essential

• Registered General Nurse, NMC registered
• First level degree in related subject
• Evidence of Masters level learning or willing to work towards
• Post basic qualification in palliative care
• Mentors & assessors qualification
• Evidence of successful completion of relevant clinical courses e.g. advanced assessment skills, independent prescribing
• Evidence of continued professional development
• Recognised teaching qualification (ENB 998, C&G 730 or equivalent) or experience

Desirable

• Advanced communication skills training
• Leadership or management course

Experience

Essential

• Relevant and up to date post registration experience at band 6 or above within palliative care
• Experience of student supervision and teaching
• Proven leadership skills
• Experience of working autonomously within palliative care
• Experience of delivering patient advocacy
• Experience of research, audit and evidence-based care
• Experience of delivering change management

Desirable

• Managing projects
• Managing a budget

Skills

Essential

• Advanced clinical, managerial and leadership skills in palliative care
• Proven listening and counselling skills with the ability to manage complex situations and appropriately deliver sensitive and difficult outcomes
• Ability to clinically lead and influence others Up to date knowledge of current clinical and professional issues Excellent verbal, written, interpersonal and communication skills
• Managing a caseload
• Able to use skills of history taking and physical assessment to direct patient care
• Proven listening and counselling skills with the ability to manage complex situations and appropriately deliver sensitive and difficult outcomes
• Ability to clinically lead and influence others Up to date knowledge of current clinical and professional issues
• Excellent verbal, written, interpersonal and communication skills

Personal Qualities

Essential

• Creative thinker
• Diplomatic

Other

Desirable

• Flexible and positive approach to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Care Co-ordinator

Job Description

Accountable to: Head of Projects & Performance; Care Co-ordinator Team Leader

Reports to: Care Co-ordinator Team Leader

Role Purpose:

To support the practice in delivering excellent patient care by effectively co-ordinating different elements of care from multi-disciplinary teams within and outside the practice

Service Co-ordination

Provide coordination and navigation for patients and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches, and other primary care professionals

Co-ordinate the work of healthcare professionals and non-clinical staff involved in the care of patients registered at the practice

Co-ordinate MDT meetings, collating information on patients requiring review and providing secretarial and administrative support, and ensuring the completion of resulting actions

Act on communications from hospitals, community services, mental health services and other providers

Facilitate inter-agency communication to support the discharge and handover of patients between different health and care settings

Support Lead GPs with the administrative aspects of QOF (Quality Outcomes Framework)

Act as a single point of contact for health professionals and patients within your remit

Active Care Planning

Work with GPs and other primary care professionals to identify and manage patients

Work with defined cohorts of patients, focusing on what matters to the person

Patient Support

Help people to manage their health needs through answering queries, making appointments, booking tests and arranging other reviews including long-term condition reviews

Ensuring that actions from review meetings are progressed on behalf of patients

Proactively support patients to participate in local and national screening programmes

Support people to understand their level of knowledge, skills and confidence

Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their activation level

Identify and address safeguarding concerns

Identify and support carers of patients to ensure that they also look after their own wellbeing

Development Activity

Actively promote your role within the practice and PCN

Contribute to tackling inequalities in health and social care for example individuals with long-term conditions and complex care needs

Support the development and implementation of projects and initiatives aimed at improving care for patients

Reporting

Maintain accurate, effective records of activity and produce reports as required

Provide agreed performance/activity data

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.

This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

Person Specification

Personal Qualities

Essential

• Approachable and flexible
• Sensitive to patients needs
• Ability and willingness to work across all Holderness Health sites

Experience

Essential

• Experience of working in a busy and demanding environment
• Experience of delivering high quality customer or patient care
• Experience of general administration processes and record keeping
• Computer literate with an ability to use the required IT systems and Microsoft Office
• Intermediate level of Excel skills
• Excellent communication skills, both verbal and written, telephone and face to face
• Able to effectively manage own workload
• Able to meet deadlines, work under pressure and balance priorities
• Attention to detail ensuring a high level of accuracy and confidentiality
• Able to build and sustain relationships at all levels

Desirable

• Experience of working in a health or social care setting, ideally general practice
• Experience of SystmOne clinical system
• Experience of recording notes/actions
• Understanding of patient care needs
• Knowledge of medical terminology
• An understanding and knowledge of the workings of the NHS
• Knowledge of one or more of the following areas: community services, palliative care, learning difficulties, dementia, care homes, mental health, long-term health conditions, frailty

Qualifications

Essential

• Good standard of general education (NVQ Level 2 or equivalent)

Desirable

• NVQ Level 3 or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holderness Health

Address

Church View Surgery

5 Market Hill House

Hedon

HU12 8JE

United Kingdom

Employer's website

https://www.holdernesshealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or knowledge

Essential

• Meets all essential criteria as per attached Job Description/Person Specification

Experience

Essential

• Meets all essential criteria as per attached Job Description/Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Royal Alexandra Hospital

Marine Drive

Rhyl, Denbighshire

LL18 3AS

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Support Worker Band 3 - based at Forest Lodge

Job purpose: Under the direction of the qualified member of staff, to provide appropriate levels of care and support as outlined in the relevant care plan. Will regularly work under guidance but without the direct supervision of a qualified staff.

Responsible to:

Matron/Ward Manager

Qualifications:

• Maths and English GCSE or equivalent (e.g. functional skills; ENIC)
• Vocational qualification in health and social care (e.g. care certificate; level 2/3 diploma)
• 2 years experience as a Health Care Support Worker

Key result areas: To implement identified plans of care for assigned patients under the direction/supervision of a qualified staff to meet the needs of the individuals identified care needs.

To report actions and/or observations on patient care of behaviour to a qualified nurse so that a thorough evaluation of care can take place.

To report untoward occurrences immediately to a qualified nurse so that a reassessment of care needs can be undertaken.

To undertake general duties assigned by a qualified nurse so that high standards of service delivery can be maintained.

In conjunction with the patients to plan appropriate menus, and assist with purchasing and catering to the extent that this is required by the ability of the individual patient.

To be able to demonstrate the approach needed to involve individual patients in activities and explain the reasons for this.

To develop a group activity relevant to the area with patients and monitor and evaluate its effectiveness. This will be under the guidance of qualified staff but not directly supervised. The post holder will produce written aims and objectives of their chosen group activity prior to the commencement of the group and provide regular updates and evaluation reports to the ward manager and/or supervisor.

The post holder will be responsible for documenting details of the patients participation in the care plan.

To involve patients in a wide range of appropriate activities using local facilities where available.

To involve the patients as much as possible in day to day decision making, bearing in mind the principles of advocacy and self-advocacy.

To enable the patient to maintain contact with friends and relatives by encouraging visits and assisting with letter writing. Experience has shown that staff who have low expressed emotion engage more effectively with clients.

To accompany the patient on outings and other arranged visits.

All employees are expected to observe the Trusts policies relating to risk

Management, in particular staff should: -

• Be aware of the principles of risk management
• Adopt appropriate practice to reduce risk to themselves and others

There is a requirement that the postholder will undergo regular supervision and annual appraisal.

All employees are expected to observe the trusts Equal Opportunities Policy in their behaviour to the public and fellow employees.

In fulfilling these tasks the potholder will be expected to be familiar with the local policies and procedures especially in respect of Health and Safety, Confidentiality and Fire.

This job profile is presented in general terms and is not an exhaustive list of responsibilities. The post holder will be expected to regularly review this with their line manager.

Other Duties

The main focus of the role is to respond to and satisfy the above requirements and needs. If in addition to this it is considered appropriate, other duties may be undertaken by the post-holder consistent with the Band of the post

You should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email. Daily use of a car is essential.

Person Specification

Experience

Essential

• 2 Years experience working as a HCA in an acute and or forensic setting
• Experience of working with people who have complex & enduring mental health issues
• Experience of managing discussion groups with patients, co-ordination of activities and social inclusion/escorts

Desirable

• A basic awareness and understanding of psychosocial interventions, Mindfulness CBT DBT approaches anxiety management

Qualifications & Training

Essential

• Maths and English GCSE or equivalent (e.g. functional skills; ENIC)
• Cavendish Care Certificate or vocational qualification in health and social care (e.g. care certificate; level 2/3 diploma)
• Willingness to attend training and development opportunities

Skills and Knowledge

Essential

• The ability to build and sustain therapeutic relationships with patients at a level appropriate to their needs.
• To have the ability to organise, facilitate and develop patients skills in group settings.
• The ability to produce a good standard of written work & have basic keyboard skills
• Effective communication and listening skills
• Demonstrate a good understanding of Person- Centred Approaches and Values
• Understand impact of stigma and discrimination & have a non-judgemental attitude

Desirable

• To recognise and report changes in individuals mental health state
• An understanding of trauma informed care & and practical knowledge of recovery

Other

Essential

• To be able to conduct themselves with integrity
• Flexible and adaptable to changing needs with the ability to work shift patterns flexibly over a 24hr period
• A genuine passion and interest in working with people with complex mental health problems

Desirable

• Willingness to share own skills & knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Forest Lodge

5 Forest Close

Sheffield

S35 0JW

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or knowledge

Essential

• Meets all essential criteria as per attached Job Description/Person Specification

Experience

Essential

• Meets all essential criteria as per attached Job Description/Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ruthin County Hall

Station Road

Ruthin

LL15 1EJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Job descriptionJob summary

The Referral Administrator / Care Coordinator will support the smooth and effective delivery of patient care by providing referral, care coordination and administrative support to the practice team.

The post holder will act as a central point of contact for patients, clinicians, healthcare professionals and external organisations. They will ensure referrals, correspondence, patient information and administrative workflows are processed accurately, promptly and confidentially.

The role combines referral administration and care coordination, helping patients access appropriate services while maintaining accurate records and supporting practice priorities.

• Process, coordinate and monitor referrals to hospitals, community services, social care and voluntary sector organisations.
• Prepare, check and send referral documentation in line with practice procedures.
• Monitor referral systems, track outcomes and follow up outstanding actions.
• Liaise with patients, clinicians, hospital teams and other external services regarding referrals and patient pathways.
• Help patients navigate healthcare services and signpost them to appropriate support.
• Maintain accurate records of referrals and care coordination activity on the clinical system.
• Support clinicians and administrative colleagues with tasks relating to patient care.
• Identify and contact patients who require appointments, reviews or follow-up.
• Support recall processes for long-term condition reviews, medication monitoring and other planned care.
• Assist with QOF activity, including identifying patients due for review and highlighting outstanding actions.
• Support agreed practice processes for high-risk drug monitoring.

• Process incoming and outgoing correspondence, including letters, emails and electronic communications.
• Review, distribute, file and action clinical correspondence promptly.
• Scan, code and attach documents to patient records in accordance with practice procedures.
• Manage electronic tasks, workflows and shared inboxes.
• Ensure patient records are updated accurately and information can be readily retrieved.
• Maintain effective electronic filing and tracking systems.

• Assist with patient registrations and deductions.
• Support GP2GP and other patient record transfer processes.
• Ensure records are processed accurately and within required timescales.
• Liaise with external organisations regarding registration or record queries where required.

• Respond professionally and sensitively to telephone, written and electronic enquiries.
• Manage and prioritise tasks to meet deadlines.
• Undertake accurate data entry and maintain confidential records.
• Carry out audits, searches and information-gathering activities as requested.
• Produce reports and information to support service delivery.
• Help develop and maintain effective administrative systems and processes.
• Provide appropriate cross-cover for administrative and secretarial colleagues during periods of absence.
• Attend relevant meetings, training and development sessions.
• Complete reasonable administrative, coordination or reporting tasks that support the safe and efficient running of the practice.

The post holder will communicate clearly, professionally and respectfully with patients, carers, colleagues and external organisations. Information must be shared appropriately, with particular care given to confidentiality and sensitive circumstances.

The post holder will have access to confidential patient and practice information. All information must be handled securely and only shared in accordance with practice procedures, UK GDPR, data protection legislation and NHS information governance requirements.

The post holder must follow practice health and safety, infection prevention and safeguarding procedures. Any concerns, incidents or risks should be reported promptly through the appropriate practice process.

The post holder will treat patients, carers and colleagues fairly and respectfully, supporting an inclusive environment and recognising individual needs.

The post holder will complete all required mandatory and role-specific training, participate in appraisal and maintain the knowledge and skills needed to carry out the role effectively.

Person Specification

Additional criteria

Essential

• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to prioritise competing demands and meet deadlines.
• High level of accuracy and attention to detail.
• Good IT skills, including Microsoft Outlook and Microsoft Office.
• Ability to work independently and as part of a multidisciplinary team.
• Understanding of confidentiality and information governance requirements.
• Professional and courteous manner when communicating by telephone, in writing and face to face.
• Reliable, flexible and able to remain accurate when working under pressure.
• Approachable, empathetic and patient-focused.
• Positive and proactive approach to work and service improvement.

Qualifications

Essential

• GCSE English and Mathematics at Grade C/4 or above, or equivalent.
• Good standard of general education.

Experience

Essential

• Administrative experience within a healthcare, NHS or customer service environment.
• Experience of handling confidential or sensitive information.
• Experience of using computerised record systems.
• Experience of dealing directly with members of the public.
• Attention to detail

Desirable

• Previous experience within a GP practice or primary care setting.
• Experience of using SystmOne.
• Experience of processing and monitoring patient referrals.
• Experience of patient registration, deduction or GP2GP processes.
• Experience of supporting Subject Access Requests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Park Surgery

Address

2a - 4 Alexandra Road

Great Yarmouth

NR30 2HW

United Kingdom

Employer's website

https://www.parksurgerygreatyarmouth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

• Support the Matron, Team Leaders and Practice Educator in the delivery of flexible, integrated critical care services.

• Support a client centred approach that provides clinically effective and safe care to meet a wide range of critical care needs for patients and their significant others.

• Plan, implement and evaluate individual patient care for a span of duty, ensuring appropriate delivery and record keeping.

• Ensure all records and information used as part of their work are managed as per NMC guidelines and Trust's policies.

• Monitor changes in patient condition and prioritise emergency and urgent care appropriately. Instigate necessary treatments in accordance with medical instruction.

• Ensure effective communication and all aspects of care with the patient and their significant others in sensitive and difficult circumstances whilst maintaining confidentiality.

• Support communication between relatives and consultants and arrange meetings as required.

• Ensure effective communication with senior nurses and colleagues.

• Develop own practice to an exemplary level and be guided in practice by recommendations from Trusts, Network and National bodies.

• Access support and supervision to enhance continued development, attending and participating in unit development opportunities.

• Work with other MDT professionals to meet patient needs e.g Physiotherapy, Pharmacy and Dietetics.

• Maintain registration with the NMC and comply with statutory requirements.

• Arrange the admissions and discharges of patients in accordance with unit practice.

• Organises transport for off unit procedures e.g CT Scan

• Ensure appropriate use of all resources.

• Ensure prompt action to deal with any complaints as per Trust's policy. Aim to resolve any at local level where possible, participate in complaint investigation when required. Record and report complaints to senior nurses.

Person Specification

Experience

Essential

• 6 months experience in an acute area, e.g medical/surgical ward, A&E, theatres. Student nurses must have had a placement in a critical care area.
• registered nurse. Current NMC registration (pending for students)

Desirable

• critical care course
• mentorship course

work and communication skills

Essential

• high standards of written accuracy
• ability to understand, absorb and comply with detailed procedures.
• able to manage more than one task at once.
• clear and accurate written and verbal communication
• effective listening skills

flexibility

Essential

• able to adapt and be flexible to the needs of the unit.

people skills

Essential

• ability in dealing sympathetically and sensitively with people.
• proven ability to work in a team and be be supportive of team members

learning ability and other skills

Essential

• able to take on new ideas, skills and knowledge
• able to use own initiative and prioritise care accordingly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

ELHT , CRITICAL CARE ,LEVEL 2 , ROYAL BLACKBURN HOSPITAL

HASLINGDEN ROAD

BLACKBURN

BB2 3HH

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To maintain patients personal hygiene and appearance.

To assist with eating and drinking.

To assist with toileting and with (access to) toilet facilities.

To help to make patients as comfortable as possible.

To help patients to make the best of whatever time they have left, in whatever way they can.

To support patients, and their relatives, as they approach end of life.

To inform registered nurses of any significant changes in patients conditions.

To signpost patients and relatives to other appropriate hospice services.

Assist registered nursing staff in aspects of technical care and record keeping, e.g. taking and recording vital signs i.e. temperature, pulse, and respiration, urine testing and obtaining specimens.

Exchange factual information with, and offer support as appropriate to patients, their families and carers and professional colleagues.

Maintain accurate and timely paper and electronic records of patient care delivered in accordance with guidance and training provided.

Ensure that confidentiality of information is maintained at all times.

Assist with care after death.

Assist with clinical procedures following appropriate training.

Be aware of the health, safety and wellbeing of self, staff, patients and all others on hospice property and comply with the St Giles Hospice Health and Safety Policy.

Utilise educational opportunities to facilitate learning in the clinical environment. Participate in education and training activities as required.

Be aware of, and comply with all manner of St Giles Hospice policies, procedures, protocols and guidelines alongside observing a personal duty of care when using equipment or handling patients valuables.

Undertake other duties as may be required, and which are consistent with the responsibilities of the post.

Learn new skills associated with the role.

Co-operate with, and communicate clearly and professionally, any changes that may affect patient care to the nurse in charge of the Inpatient Unit, or to the nurse in charge via another registered nurse.

Work with and support voluntary staff in the provision of care as directed.

Supervise, where appropriate, less experienced Healthcare Assistants.

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Person Specification

Experience

Essential

• Good standard of education
• Experience in a healthcare setting

Desirable

• Experience in palliative care or oncology
• Some understanding of caring for patients in a palliative care environment

Skills

Essential

• Excellent communication and interpersonal skills
• IT Literate
• Compassionate
• Ability to be confidential

Other requirements

Essential

• Valid driving licence
• Eligibility to work in the UK
• Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Qualifications

Essential

• Willingness to undertake study if required

Desirable

• Level 2 qualification in Health and Social Care

Personal Attributes

Essential

• Empathetic
• Team player
• Able to work under pressure
• Collaborative
• Ambassador for St Giles Hospice

Values

Essential

• Exhibits our hospice values and behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Giles Hospice

Address

Fisherwick Road

Whittington

Lichfield

Staffordshire

WS14 9LH

United Kingdom

Employer's website

https://www.stgileshospice.com/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to Job description and person specification for outline of skills, knowledge and experience required.

Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification

Person Specification

Education/Qualification

Essential

• Registered Nurse with current NMC registration or registered AHP with current HPC registration
• Evidence of continuing personal and professional development with up-to-date CPD portfolio
• Extensive post -registration qualification in advanced nursing practice, community nursing or equivalent relevant to the post

Desirable

• Evidence of continuing professional education and training at master's Level.
• Management or Clinical leadership qualification
• Mentor or practice-based learning training Registered Nurse with current NMC registration or registered AHP with current HPC registration

Experience

Essential

• Evidence of significant recent post-registration experience in community nursing, rapid response, emergency care, unscheduled care or equivalent inpatient therapy or community rehabilitation experience.
• Experience of effectively working in collaboration, negotiating and liaising within a multi-disciplinary team and across organisational boundaries
• Experience of assessing, co-ordinating and delivering quality care to people with complex needs and long-term conditions
• Experience of urgent nursing/therapy assessments and developing and delivering care plans to meet these needs.
• Experience of leadership including coordinating and managing a team
• Experience of change management and implementing change in practice
• Experience of working in a changing and uncertain environment.
• Proven ability to prioritise and manage own workload with minimal supervision

Desirable

• Experience in working in a Transfer of Care Hub/ Discharge Hub
• Experience in presenting and service promotion
• Experience in monitoring clinical standards.
• Experience of conducting research projects and audit.
• Experience of teaching others and mentoring students

Skills and Knowledge

Essential

• Evidence of comprehensive range of clinical skills and expertise relevant to the role
• Specialist knowledge in clinical reasoning, history taking, physical examination, diagnostic skills and prescribing/treatment
• Clinical knowledge across a range of long term and enduring conditions.
• Able to work autonomously, planning and prioritising own workload and that of others
• Able to delegate work effectively and safely
• Able to deal with conflict and manage appropriately
• Ability to assess a situation and act appropriately
• Advanced communication and report writing skills, in both verbal and written format
• Basic IT skills including use of Microsoft Office package, clinical systems and email
• Knowledge of current health care policy and relevance to the delivery of healthcare services including Hospital Discharge
• Knowledge of adult protection and safeguarding children issues.
• Detailed knowledge of Community Health and Social Care Environment and collaborative working with other care providers, e.g. social care and voluntary services
• Knowledge and understanding of clinical governance and its application to clinical
• Knowledge of evidence-based practice and able to implement in practice
• Experience in monitoring clinical standards.
• Ability to thrive in a changing environment and to focus on opportunities to generate new ideas Experience of conducting research projects and audit

Desirable

• Knowledge/ Ability to use Cerner Clinical System and OPTICA Discharge Tool
• Knowledge of the audit process and able to implement in practice
• Knowledge of resource management.
• Knowledge and understanding of NICE and other relevant guidelines
• Knowledge and understanding of the role of MDT members within an integrated locality team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice reception and administration team may include any or all the items in the following list. Duties may be varied from time to time under the direction of the PST manager dependent on current and evolving practice workload and staffing levels.

Provide excellent customer care, demonstrating empathy; patience and a holistic approach to client/patient care, with commitment to follow-through of care plans and building effective working relationships.

Maintain and monitor the practice appointments system.

Process personal and telephone requests for appointments, visits and telephone consultations and ensure callers are directed to the appropriate healthcare professional.

Direct visitors to the correct place, ensuring they sign the visitors book on arrival and departure.

Process repeat and acute prescription requests from patients, Pharmacies and online in accordance with practice guidelines.

Take details of home visits, record, action and pass on to the appropriate member of staff as per the Practice guidelines.

Deal with urgent phone calls as per Practice guidelines.

Register patients for on-line services.

Computer data entry/data allocation and collation, plus processing and recording of information in accordance with Practice procedures.

Update patients personal details.

Initiate contact with and respond to requests from patients, other team members and associated healthcare agencies and providers.

Take in urine and other samples and deliver to the appropriate place.

Provide clerical assistance to Practice staff, including photocopying and scanning.

Deal appropriately with any forms handed in by patients.

Keep the reception and administration area tidy and free from obstructions and clutter.

Record blood pressure readings on the patients notes, dealing with any high readings as per Practice protocol.

Hand out any correspondence to the patients. Collect any money (cheque or cash) from patients for services provided, issuing receipts, and recording on the computer.

Provide an efficient scanning service.

Support the development of an effective patient navigation across the partnership

Triage calls, directing and signposting clients/ patients appropriately to relevant personnel/ services

Provide communication skills, with the ability to communicate in writing (letters and electronically) and verbally with a wide range of providers and users of services, including patients; carers; voluntary; social; primary and secondary care providers

Working with social prescribing have access to a directory of information about services to point and signpost patients to the most appropriate source of help, advice, and support.

Understand, and share health promotion information whilst using this information to support patients who might benefit from these services and to signpost accordingly.

Keep accurate records of all client/patient contacts, using the organisation databases and templates as directed, updating as necessary

Understand the common needs and safeguarding issues of vulnerable patient groups, including the elderly; housebound and those with long-term conditions, including physical and mental disabilities.

Supporting further development of care navigation across the partnership

Assist in the training of other colleagues where appropriate

To be noted:

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.

Person Specification

Qualifications

Essential

• NVQ 2 in administration or relevant equivalent experience or qualification
• Educated to GCSE level in Mathematics and English to Grade C or above
• I.T. Literate

Desirable

• RSA Typing Level 2 or equivalent

Experience

Essential

• Experience of working in a customer facing environment (face to face and via the telephone)
• Experience of working as a part of a team
• Experience of working in an office environment
• Use of electronic IT systems
• Polite telephone manner
• Ability to maintain confidentiality

Desirable

• Experience using SystmOne
• Ability to prioritise work
• Some experience of working in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU

United Kingdom

Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To work with the GPs and other primary care professionals within the practice to identify and manage a caseload of patients.

• Identify, where required and as appropriate, patients that need to be referred back to other health professionals within the practice and wider community.

• Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers and/or health wellbeing coaches and other primary care professionals with then practice and PCN.

• To support patients to utilise decision aids, help create single personalised care and support plans, in line with best practice.

• To assist the Reception Team when required.

• • To help people to manage their needs through answering queries, making, and managing appointments and ensuring that people have good quality written or verbal information to help them make choices about their care.

  • Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.

  • Raise awareness of how to identify patients who may benefit from shared decision making and support staff and patients to be more prepared to shared decision-making conversations.

  • Provide the interface between primary care and health services, helping patients with the transition between services.

  • Ensures awareness of statutory and local clinical protection procedures, including systems of referral.

  • Attend and participate in any practice meetings when required.

  • Any other delegated duties appropriate to the post.

  • Support uptake of National Screening Campaigns and Quality Outcomes Framework for long term conditions.

  This role includes a significant amount of communication, including with patients and their families and various medical professionals both within the practice and the wider community.

Person Specification

Qualifications

Essential

• Good written and verbal communication skills
• Computer Skills
• Ability to work as part of team
• Ability to think and work effectively
• Ability to work with the public

Desirable

• Experience of working in General Practice
• Knowledge of Emis

Experience

Essential

• Experience of working with members of the public
• Experience of working as part of a team
• Excellent understanding of confidentiality

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Knowledge of Emis