Job description

Job responsibilities

Devolved Management, Leadership and development roleEnsuring and supporting the effective delivery of clinical practice by the CRHT teamProvide mental health assessments within a variety of settingsTriage referrals coming into the serviceWorking collaboratively and in partnership with other statutory, non-statutory and voluntary teams, agencies and organisationsAbility to demonstrate clinical expertise in mental illness / healthTo use interpersonal skills in diffusing potentially emotive situations while undertaking assessments and pathway planning within acute settingsTo demonstrate high level communication skills.Working to a rota shift system covering 24 hours, 7 days a weekTravel is expected as an essential part of the role

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Person Specification

Qualifications

Essential

• Professional qualification in Mental Health Nursing or Occupational Therapy, at Diploma or degree level
• Evidence of learning and development post qualification

Experience

Essential

• Relevant post registration experience in adult mental health.
• Experience of multi-disciplinary working
• Experience of working in acute mental health care
• Competency in completing comprehensive mental health assessments and assessments of risk.
• Experience in the development of robust care plans and risk management plans
• Understanding of responsibilities in relation to the mental health act, mental capacity act, CPA, and safeguarding
• Competency in meeting the expected performance and data quality targets for the role in a timely manner and an understanding of the importance of this.

Desirable

• Experience of working in a community based, mental health team.
• Experience of crisis management
• Managerial/clinical leadership skills
• Experience of managing a duty system
• Experience of delegation of clinical tasks and management of team diary

Values and Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Physical Requirements

Essential

• Has the physical ability to perform the full range of duties

Training

Essential

• Qualification in mentorship/education of students appropriate to professional qualification

Knowledge

Essential

• Knowledge of comprehensive mental health assessments
• Current knowledge and understanding of acute mental health needs and an ability to demonstrate clinical competence.
• Able to clearly evidence knowledge of effective assessment risk and of risk management

Contractual

Essential

• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Highbury Hospital

Highbury Road

Nottingham

NG6 9DR

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Being on the bank at University Hospital Southampton gives you full flexibility on when you work.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated Good by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

Southampton is an attractive place to live, and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

UHS gained foundation trust status in 2011. Every year the team of 11,500 treats around 150,000 day and inpatients including 50,000 emergency admissions.

The critical care units at University Hospital Southampton NHS Foundation Trust (UHS) are renowned for their local and national contribution to critical care, as well as for consistently delivering high standards of clinical care. We are very proud of their developments and how their service has expanded enabling them to actively recruit.

University Hospital Southampton has a rich tradition of developing Nursing and Midwifery practice, and of delivering excellence in patient care.

Whilst proud of their heritage, their focus is the future, and central to this vision is providing evidence and value-based individualised care to the people supported.

We are looking for high calibre individuals with good interpersonal and communication skills. The successful candidate should relish the challenge of a fast paced and exciting environment whilst wanting to deliver the highest standard of care.

To maintain high standards of nursing care and ensuring that nursing objectives are achieved using a systematic approach to nursing care.

To assess, plan, deliver and evaluate individualised patient centred care and provide support and advice to other staff as appropriate.

To receive patients and their relatives in accordance with recognised policies and ensure that they are kept informed of treatment and progress.

To arrange the care of patient's property, in accordance with Unit policies and within the limitations of hospital responsibilities.

To liaise with all members of the multi-professional team to ensure that all treatments are correctly carried out in accordance with given policy.

To give and receive regular reports on the progress of patients, reporting immediately any changes in the patients condition to the senior qualified nurse on duty or the medical staff as appropriate.

To maintain accurate records of observation, treatment, and care.

To participate in the checking and administration of prescribed drugs (including controlled drugs) and other substances in accordance with Trust policy.

To inform the sister/Charge Nurse of any untoward incidents or problems affecting patients/staff/relative and visitors.

To inform Senior Sister/Charge Nurse any complaint received verbally from patients or relatives.

To adhere to the NMC Code of Conduct and Trust policies and procedures. Be familiar with the location of current files, and maintain up-to-date knowledge of resuscitation, major incident/fire & child protection procedures.

To act as a positive role model, demonstrating sound clinical judgement.

To co-ordinate the requirements and take part in the transfer of patients to other departments within the Trust.

To maintain good liaison with other nursing units and other hospital departments.

Being familiar with and ensuring all medical equipment is functional, reporting any faults or potential hazards and arranging for replacement as necessary.

To actively contribute to ideas for enhancing patient care using evidence-based practice.

Excellent transport links mean their location is commutable from:

• Southampton
• Portsmouth
• Winchester
• New Forest
• Bournemouth
• Oxford

As well as competitive rates of pay you will be eligible for the following

• Prompt Payment - work this week, get paid next week!
• First choice of shifts at your Trust Access to shifts before they are available to agency.
• Flexible working to suit your lifestyle Take control of when you want to work.
• Build holiday allowance for every shift you work.
• Book and manage your shifts on the go Access shifts anywhere, anytime online or through your smartphone.
• Support when you need it 24/7 365 days Call us anytime on 03332 407 552.

Person Specification

Availability

Essential

• We are looking for ICU nurses who can work DAY shifts (Monday-Friday)

Qualifications

Essential

• Qualified Nurse - With Active NMC Pin
• Must hold a formal qualification in ITU (UK COURSES ONLY)

Experience

Essential

• Minimum of 6-months experience working as a Registered Nurse in an NHS hospital setting in the past 2-years & Experience (in the past two-years) of working in an Intensive Care Unit (within the UK)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Professionals Limited

Address

UHS

Tremona Road

Southampton

Hampshire

SO16 6YD

United Kingdom

Employer's website

https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information regarding this role, please see attached Job Description and Person Specification.

Person Specification

Qualifications and Knowledge

Essential

• Awareness of health and safety at work
• Awareness of issues relation to supporting individuals with a profound learning disability
• Care certificate or relevant work both paid or unpaid in a care delivery environment or willingness to undertake further study.

Desirable

• Standard IT Skills
• Care Certificate or NVQ 2 in Health or Social care

Experience

Essential

• Experience of working in a care setting or with the public in either paid or voluntary setting
• Good Communication skills

Desirable

• Experience of working with people with a learning disability

Skills and Competencies

Essential

• Able to demonstrate good interpersonal communication skills

Desirable

• Ability to demonstrate to work with care and compassion
• Ability to work with people with profound and multiple learning disabilities for there whole journey of life.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Granville Court

4 Granville Court

Hornsea

HU18 1NQ

United Kingdom

Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Person Specification

Criteria

Essential

• Educated to degree level or equivalent relevant experience
• NHS Operational Management Experience
• Practical experience of managing complex operational pathways
• Practical experience of delivering compliance of Constitutional Standards
• Possess the ability to work within and lead a multidisciplinary team
• Experience of RTT and cancer performance management will be essential.
• Experience in undertaking service improvement and change management

Desirable

• Ability to work flexibly across a variety of specialities
• Working in partnership with external agencies.
• Experience of utilising CERNER electronic patient record
• Experience of managing diagnostic pathways in compliance with DM01

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hillingdon Hospital NHS Foundation Trust

Address

Hillingdon Hospital

Pield Heath Road

Uxbridge

UB8 3NN

United Kingdom

Employer's website

https://www.thh.nhs.uk/index.php (Opens in a new tab)

Job description

Job responsibilities

See attached Job description which gives an overview of the role but is not exhaustive and will be reviewed at regular periods

Person Specification

Qualifications

Essential

• See attached Job Description and person specification

Desirable

• Previous experience of working in a GP surgery. Understanding of Care Navigation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Leeds Family Practice

Address

West Lodge Surgery

New Street

Farsley

Pudsey

West Yorkshire

LS28 5DL

United Kingdom

Employer's website

https://www.westleedsfamilypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide clinical support for the team and provide psychiatric oversight to the team with current consultant.

To provid emergency consultation, liaison, advice, management and appropriate support to professionals within the team and in the wider network of the child, young person or family.

To provide consultation, liaison and joint working with clinicians in other Tier 3 and Tier 2 services, referrals to and liaison with Tier 4 providers and, together with the rest of the service, education and support for Tier 1 referrers.

To work in partnership with young people, parents and carers to develop and implement effective and agreed care plans.

To contribute to the development of multidisciplinary and multiagency packages of care, treatment and support for young people and their families with complex mental health, physical health and social care presentations, through effective consultation, liaison and joint-working

To provide guidance to the paediatric team regarding the appropriate legal framework for the provision of care for young people presenting with a mental health crisis including guiding consultant paediatricians holding RC responsibility under MHA.

To work with other members of the team providing education of managing young people presenting in mental health crisis to staff in A&E and Paediatric wards

The post-holder will be encouraged to contribute to teaching within the team and across the acute hospitals.

Please see attached JDPS for more details

Person Specification

Qualifications

Essential

• Primary Medical degree and CCT Specialist Registration.
• Full GMC registration with a licence to practice.
• Included on the GMC Specialist Register or eligible for such inclusion on the Specialist Registrar within three months of completing their CCT.
• Approved Clinician status (or able to achieve within 3 months of appointment).
• Section 12 (2) approval of the Mental Health Act (or able to achieve within 3 months of appointment).

Desirable

• MRCPsych, or equivalent. Inclusion on the GMC Specialist Register for CAMHS
• Qualification or higher degree in medical education, clinical research or management.
• Qualifications in change management and service development skills
• Additional clinical qualifications or other higher degrees or further training relevant to the post.

SKILLS, KNOWLEDGE: & EXPERIENCE

Essential

• Completed minimum of three years full time training in approved Higher Psychiatric training scheme.
• Excellent knowledge in specialty, especially the assessment and management of mental health emergencies in children and adolescents.
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge.
• Experience of undertaking duties under MHA and MCA.

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service.

AUDIT AND MANAGEMENT:

Essential

• Engage in continuing professional development, and join a Peer Group to gain approval for CPD done.
• Commitment to developing practice through clinical audit, quality improvement, and working with colleagues in the liaison psychiatry team, the acute trust, and managers. Commitment to working with allied agencies including carer's groups, and local charities.

Desirable

• Experience of service planning and development
• Experience of working with third sector partners

ACADEMIC SKILLS & LIFELONG LEARNING

Essential

• Able to deliver undergraduate or postgraduate teaching and training.
• Commitment to shared leadership & collaborative working to deliver improvement.

Desirable

• Evidence of participation in research, and outcomes of studies
• Plan and deliver undergraduate and postgraduate teaching and training relevant to this post.
• Experienced in clinical research and / or service evaluation.

TEACHING:

Essential

• Experience of teaching undergraduate and postgraduate psychiatry

Desirable

• Teaching Qualification Evidence of feedback good from students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield Hospital

Trinity Building

London, Tooting

SW17 0YG

United Kingdom

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Person Specification

Assesement

Essential

• Educated to GCSE level or equivalent
• High level of IT skills with MS Office (including Excel, PowerPoint, Word) and Outlook (or similar application).
• Experience and understanding of dealing with confidential and sensitive matters, both patient and staff related.
• Experience of liaising with staff effectively at all levels of a complex organisation and external stakeholders
• Self-starter, able to work unsupervised and on own initiative with the ability to prioritise own workload and multi-task.
• Logical thinker with the ability to analyse complex information in order to pick out the key issues, make effective decisions and respond appropriately
• Ability to work under pressure and meet tight deadlines and time management skills

Desirable

• Diploma or secretarial qualification or equivalent Business Administration Qualification or equivalent level of ability.
• Experience of preparing agendas and collating papers for Executive meetings and Board Committee level meetings and following up on actions.
• Experience of minute taking/logging actions in meetings
• Understanding of clinical terminology and hospital procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hillingdon Hospital NHS Foundation Trust

Address

Hillingdon Hospitals

Pield Heath Rd, Uxbridge UB8 3NN

Uxbridge

UB8 3NN

United Kingdom

Employer's website

https://www.thh.nhs.uk/index.php (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Advance Care Planning Practitioner (ACPP) will be part of the Quality Improvement project to support general practices and care homes across Primary Care Networks to identify individuals who may be at the end of their life utilising the EARLY clinical search tool and support the clinical validation process.

They will lead the coordination of the palliative care register and subsequent advance care planning with the individual and those close to them regardless of the setting in which they live. The GP will still have input into the care of the individual as needed.

Evaluation of the ACPP role and producing an end of Quality Improvement project report will be integral to the role.

Primary Duties and Areas of Responsibility

Liaise with GP's regarding the practice palliative care register, promoting the use of the EARLY clinical search tool to proactively identify those who may be in the last 12 months of their life but not on the palliative care register.

Support with the clinical validation process and where clinically appropriate review those who may benefit from having an advance care planning discussion

Ensure correct documentation and coding is recorded via EMIS to allow information sharing via EPACCS and other modes of information sharing

Act as a core member of the wider PCN MDT liaising with other providers of palliative and end of life care to refer and/or signpost to other services to meet the needs of the person and those important to that individual.

Coordinate palliative care register meetings, ensuring individuals have access to equitable care whilst ensuring those with complex needs, including symptom management, have a GP review

Utilising advance communication skills undertake a holistic assessment of the individuals physical, psychosocial, emotional and spiritual needs to elicit their preferences and wishes.

With regards to the above, formulate the individuals advance care plan ensuring they, and those close to them, are central to the future care shared decision-making process.

Recognising inequalities in palliative and end of life care, to lead on the collection of quantitative and qualitative data, the development of a quality improvement plan and reporting to monitor progress

Auditing and reporting on the key deliverables and progress of the quality improvement pilot to the Pennine Lancashire Palliative and End of Life Care Steering Group, sharing best practice across Lancashire & South Cumbria primary care organisations

Feed into the management and development of the ACPP role

Feed into the National Palliative Care Agenda and program of work

Education, Training and Development

Demonstrates self-development through continuous professional development activity; working alongside clinical pharmacist to identifying areas to develop

Participates in the delivery of formal education programmes

Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.

To participate/undertake staff surveys and routine audits as and when required

Review and agrees new ways of working to ensure best use of systems

Participate within team competencies to ensure quality of service.

Health and Safety/Risk Management

The post-holder must comply at all times with the organisations Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.

The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).

Infection Control

All staff must comply with Prevention and Control of Infection Policies and complete any related mandatory training.

Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

All members of staff are bound by the requirements of the Data Protection Act 1998. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with policies and procedures, IG regulations and Data Protection Act relating to confidentiality and the protection of personal and sensitive data

Special Working Conditions

The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies.

The post-holder may have contact with body fluids i.e. wound exudates, urine etc. while in clinical practice.

Development Review

Key performance objectives, development needs and completion of a Personal Development Plan will be discussed and agreed at Annual Appraisal Reviews.

Job Description Agreement

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within primary care. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of primary care.

Person Specification

Experience

Essential

• Extensive clinical experience in a palliative and end of life care role within the last 2 years
• Relevant face to face interaction within the last 2 years
• Experience of leading on relevant audit process including interpretation and reporting of the data
• Experience in feeding into meetings across neighbourhoods
• Experience of liaising with external agencies/organisations and services to refer on/signpost

Desirable

• Ability to present verbal and written reports

Other

Essential

• Ability to prioritise workload, balancing clinical and non-clinical activities
• Reflective practitioner
• Ability to travel within the Blackburn Primary Care Neighbourhoods
• Excellent general communication skills, both written and verbal, with a personable nature
• Ability to work autonomously but also feed into a team dynamic

Qualifications

Essential

• Registered General Nurse
• Advanced Communication Skills (ACST) training completed or equivalent
• 1st degree in related field
• Recent evidence of related study

Desirable

• MSc Palliative and End of Life Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Primary Care GP Federation

Address

Suite 5, Blackburn Enterprise Centre

Furthergate

Blackburn

Lancashire

BB1 3HQ

United Kingdom

Employer's website

https://lpcfederate.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Purpose

The Kent & Medway Primary Care Provider Collaborative (PCPC) will launch in 2026 to provide a unified, strategic and influential provider voice for primary care. The Chief Executive will lead the mobilisation, legal establishment, governance, and strategic positioning of the collaborative during its critical first year.

The postholder will also develop and implement a financially sustainable operating model, ensuring the PCPC is able to deliver measurable value, secure appropriate resource, and, over time, operate as a viable and self-sustaining organisation within the Kent & Medway system.

The postholder will build credibility rapidly with senior system partners, strengthen relationships across general practice, GP federations and wider primary care (pharmacy, optometry and dentistry) to ensure the PCPC becomes a respected, high performing collaborative that delivers measurable value, supports system transformation, and improves outcomes for the Kent & Medway population.

The successful applicant will have a proven track record of shaping, modelling, and embedding an organisational culture rooted in collaboration, trust, fairness and empathy, ensuring these values are consistently reflected in how the organisation operates.

An exceptional candidate will be ambitious, curious, resilient, decisive and able to create optimism around a shared future.

Key Accountabilities

Strategic Leadership

• Lead the mobilisation, legal establishment and governance of the PCPC.
• Shape and articulate a clear strategic vision for the collaborative, aligned with NHS Kent & Medway ICB priorities.
• Position the PCPC as a credible, authoritative system partner representing primary care.

Culture & Behaviours

• A proven track record of shaping, modelling, and embedding an organisational culture rooted in collaboration, trust, fairness and empathy.
• Ensure these values are consistently reflected in how the organisation operates.
• Ensure PCPC operates with the highest standards of integrity, transparency and professionalism.

Collaborative Development & Delivery

• Build strong, trusting relationships with the PCPC Board, ICB, Federations, and wider system partners.
• Act as the primary interface between the PCPC, commissioners, providers and system partners.
• Lead the development of collaborative service models, including neighbourhood development, left shift and upstream care design.
• Establish a systematic approach to identifying opportunities for collaborative working, including horizon scanning, policy review and commissioning insight (including PSR).

Operational Leadership & Governance

• Develop the PCPCs legal framework and establish an effective PMO function.
• Ensure robust governance, programme oversight and accountability across all collaborative priorities.
• Ensure the PCPC is technologically enabled, leveraging digital tools and data to support delivery.
• Secure appropriate resources to support delivery and identify efficiencies across partners.

Engagement & Influence

• Build trust rapidly across general practice and wider primary care.
• Ensure effective communication and engagement with staff, communities, carers and patients.
• Represent primary care confidently and authoritatively at system meetings.
• Liaise with regional and national Primary Care Collaboratives to share learning and strengthen collective influence.

Core Behaviours

The CEO will demonstrate:

• Strong relationship building and partnership skills.
• High political acumen and credibility with senior leaders.
• Commitment to co-production and inclusive leadership.
• Strategic thinking, innovation and the ability to challenge conventional approaches.
• Ability to synthesise complex information and make sound strategic decisions.
• Commercial awareness and value for money mindset.
• Integrity, transparency, humility and genuine commitment to improving the health outcomes for the population of Kent and Medway.

Knowledge & Skills Profile

Relationship & Engagement

• Outstanding communication and influencing skills.
• Ability to build trust rapidly across general practice and primary care.
• Organisational development proven track record.
• Strong understanding of GP/primary care (both contractual and operational).

System Leadership & Strategy

• Proven ability to operate at executive level within complex systems.
• System thinking capability, connecting interdependencies across providers and pathways.
• Ability to evaluate opportunities and risks with commercial awareness.
• Ability to synthesise large volumes of complex information.
• Strong understanding of current and evolving NHS architecture.
• Tech savvy and comfortable with digital innovation.
• Innovative mindset with ability to challenge conventional thinking.
• Ability to articulate complex issues simply and persuasively and adaptable to different audiences.

Person Specification

Qualifications

Essential

• Masters level qualification or equivalent experience
• Evidence of sustained personal and professional development
• Leadership Development

Experience

Essential

• Significant experience at CEO, Executive Director, MD or equivalent senior level.
• Senior level experience in both or either Primary Care or Community Care
• Track record of delivering significant strategic and organisational change
• Successfully managing significant budgets and resources
• Significant experience leading and developing strategy across multiple partners
• Experience providing board level leadership within regulatory environments
• Proven track record of effective negotiations
• Track record of achievement at executive or very senior level in a complex health environment
• Experience building credibility with Boards, management and clinical teams
• Proven track record of driving improvements in performance and standards of care

Desirable

• Primary Care contracting / commissioning knowledge and experience
• Leading Provider Collaboratives, Federations, Alliances or other member based organisations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent Local Medical Committee

Address

Kent & Medway Primary Care Provider Collaborative

Unit 8

Roebuck Business Park, Ashford Road

Maidstone

Kent

ME17 1AB

United Kingdom

Employer's website

https://www.kentlmc.org/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications & Knowledge

Essential

• Registered Nurse (Part 1)
• Current NMC Registration
• Master's Degree or equivalent experience
• Specialist qualifications
• Expert level of knowledge in clinical speciality
• Knowledge of service improvement
• Able to undertake a literature search and critically appraise research papers

Desirable

• Teaching qualification (or equivalent experience)
• Management qualification (or equivalent experience)
• Advanced clinical skills
• Non-medical Prescribing (v300)

Experience

Essential

• Relevant experience at Band 6
• Experience in the relevant specialty
• Experience of working in a multi-professional environment
• Experience of managing a ward/area/department
• Experience of working with pre-registration nursing/midwifery students in a mentorship role
• Experience of undertaking audit
• Experience of using reflective learning to support the development of self and staff

Desirable

• Band 7 experience
• Experience of participating in research

Language Skills

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Prince Phillip Hospital

Bryngwyn Mawr

Llanelli

SA14 8QF

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities of the Role

Provide expert advanced clinical practice for people living with frailty, multimorbidity, complex needs and high risk of deterioration or avoidable hospital admission.

Lead the clinical and operational delivery of the PCN Proactive Care Team and ensure safe, effective and coordinated working across PCN practices and community settings.

Lead implementation and delivery of the Proactive Care Programmes, including cohort identification, holistic assessment, personalised care planning, named care coordination and outcome monitoring.

Lead care home Enhanced Health in Care Homes activity, ward rounds and MDT working in collaboration with practice GPs, ACPs, care home teams, pharmacists and community services.

Develop Cross Gates PCNs neighbourhood health model by strengthening integration, coordination and communication between primary care, community services, mental health, social care, public health, housing and the voluntary sector.

Use population health management and clinical judgement to target those with greatest unmet need and address health inequalities and wider determinants of health.

Promote prevention, early intervention and proactive care to reduce deterioration, crisis, unnecessary use of reactive services and avoidable hospital admission.

Outline of the Post

1. Advanced Clinical Practice

Advanced assessment and treatment: Independently assess, examine, investigate, diagnose and treat patients with complex, undifferentiated, acute and deteriorating presentations in care homes and patients homes.

Independent prescribing: Prescribe, deprescribe and optimise medicines within professional scope, evidence based guidance and local pathways.

Frailty and complex care: Manage frailty, multimorbidity, polypharmacy, cognitive decline, dementia, long term conditions and complex social circumstances using a holistic, person centred approach.

Care-home and home visiting: Lead care home ward rounds, urgent home visits, proactive frailty reviews, anticipatory care planning and escalation planning, working closely with practice clinical teams.

Admission avoidance: Recognise deterioration early, coordinate timely intervention and maximise safe alternatives to hospital where clinically appropriate.

Prevention and Vaccination: Actively support the planning and delivery of seasonal vaccination programmes for care home, housebound and proactive care cohorts, working with Clinical Care Coordinators and PCN clinicians to improve uptake, prevent avoidable illness and reduce the risk of deterioration and hospital admission.

2. Proactive Care and Population Health

Population health management: Use population data, practice intelligence and clinical judgement to identify and prioritise people at greatest risk of deterioration or avoidable admission.

Personalised proactive care: Ensure holistic assessment, personalised care planning, named care coordination and appropriate step-up and step-down of support for the proactive care cohort.

Health inequalities: Target people with greatest unmet need and address wider determinants including housing, debt, isolation, carer pressures and barriers to accessing care.

Prevention: Embed early intervention, self-management, health coaching, social prescribing and community support to help people maintain independence and wellbeing.

3. Clinical Leadership and Team Management

Clinical leadership: Provide visible senior clinical leadership for the PCN Proactive Care Team and act as an expert resource for complex clinical and professional decision-making.

Operational management: Lead the day to day clinical and operational management of the proactive care team, including workload, caseloads, job planning and delivery against priorities.

Supervision and development: Provide clinical supervision, appraisal support, mentoring and workforce development, ensuring staff work within competency, professional and governance frameworks.

Quality and safety: Lead clinical governance, risk management, incident learning, safeguarding, audit and continuous improvement across the service.

4. MDT and Neighbourhood Working

MDT leadership: Chair and clinically lead proactive care and care home MDTs, ensuring clear ownership, timely actions, escalation and follow-up.

Integrated neighbourhood working: Build effective working relationships across primary care, geriatric medicine, LCH community services, respiratory and cardiology teams, mental health, Adult Social Care, Linking Leeds, Housing, the Local Care Partnership and voluntary/community organisations.

System leadership: Support the PCN Clinical Director, GP Lead and PCN Manager to develop neighbourhood health and represent the PCN in relevant partnership forums.

5. Service Development and Delivery

Proactive Care: Lead delivery of the Proactive Care Programmes / Pilots, including service standards, coding, data quality and contractual requirements.

Enhanced Health in Care Homes: Oversee delivery of care home enhanced care, ward rounds, proactive reviews and coordinated MDT support.

Outcomes and performance: Monitor agreed activity and outcomes, including proactive care numbers, unplanned care use and patient experience.

Transformation: Lead pathway redesign and service development across prevention, proactive and reactive care, testing new ways of working and integrating specialist support into neighbourhood teams.

6. Communication, Education and Professional Practice

Communication and influence: Communicate complex and sensitive information effectively, facilitate shared decision making and influence across organisational boundaries.

Education and learning: Provide teaching, mentorship, promote evidence based practice and support research, service evaluation and quality improvement.

Professional practice: Maintain advanced clinical competence, CPD, supervision, appraisal and professional registration, revalidation requirements, and practise in line with relevant legislation, professional standards and organisational policies.

Person Specification

Experience

Essential

• Significant post-registration experience, including substantial autonomous practice at an advanced clinical level.
• Demonstrable experience managing complete episodes of care for undifferentiated, complex and deteriorating patients, including diagnosis, investigation, treatment and referral.
• Experience working with frailty, multimorbidity, complex needs and/or older people in community or primary care settings.
• Experience undertaking home visits and/or care-home clinical reviews or ward rounds.
• Experience of anticipatory care planning, personalised care planning and shared decision-making.
• Significant experience of multidisciplinary and multi-agency working across health, social care and/or voluntary sector boundaries.
• Experience leading a clinical team, including operational management, supervision, performance management and workforce development.
• Experience leading service redesign, transformation, quality improvement or pathway development.
• Experience using data, audit and outcome measures to monitor service performance and drive improvement.

Desirable

• Experience working within Primary Care Networks and/or integrated neighbourhood teams.
• Experience of Enhanced Health in Care Homes delivery.
• Experience of population health management, risk stratification or proactive care cohort identification.
• Experience of contract/service specification delivery and reporting to commissioners or system partners.

Knowledge and Skills

Essential

• Expert knowledge of advanced clinical practice, clinical reasoning, differential diagnosis and management of complexity.
• Strong knowledge of frailty, multimorbidity, polypharmacy, dementia/cognitive impairment, falls, functional decline and common long-term conditions.
• Knowledge of anticipatory care planning, end-of-life care, treatment escalation planning and admission avoidance.
• Understanding of proactive care, prevention, early intervention, personalised care and the principles of neighbourhood health.
• Understanding of population health management, health inequalities and wider determinants of health including housing, debt and social isolation.
• Knowledge of clinical governance, safeguarding, Mental Capacity Act, consent, information governance and risk management.
• Ability to chair complex MDTs, synthesise multidisciplinary information, allocate actions and maintain clinical oversight.
• Ability to analyse service data, identify trends, evaluate outcomes and translate findings into improvement actions.
• Ability to lead change, influence stakeholders, negotiate across organisational boundaries and build effective partnerships.
• Excellent written and verbal communication skills, including presentation of complex information to clinical and non-clinical audiences.
• High level digital literacy, including Microsoft 365 and clinical systems such as SystmOne and/or EMIS.

Desirable

• Knowledge of Proactive Care Frameworks and Models.

Qualifications

Essential

• Current registration with an appropriate UK professional regulator (e.g. NMC or HCPC) relevant to the applicants advanced clinical practice role.
• Masters degree in Advanced Clinical Practice, or equivalent masters-level advanced practice qualification demonstrating the four pillars of advanced practice.
• Independent non-medical prescribing qualification with current prescribing competence.
• Advanced clinical assessment / physical examination qualification at postgraduate or masters level.
• Evidence of substantial continuing professional development relevant to frailty, multimorbidity, complex care and advanced practice.
• Leadership or management qualification, or evidence of equivalent senior leadership experience.

Desirable

• Teaching, mentorship, practice educator or clinical supervision qualification.
• Postgraduate qualification in frailty, older people, long-term conditions, palliative care or a related field.

Personable Attributes

Essential

• Visible and credible clinical leader who demonstrates accountability, integrity and sound professional judgement.
• Able to work autonomously while recognising limits of competence and escalating appropriately.
• Collaborative leadership style with the ability to enable shared decision-making and empower multidisciplinary teams.
• Strong organisational skills with the ability to manage competing clinical, operational and strategic priorities.
• Resilient, adaptable and able to lead effectively through uncertainty and service change.
• Commitment to person-centred care, prevention, health inequalities and improving outcomes for people with complex needs.
• Commitment to learning, reflective practice, clinical supervision and continuous improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cross Gates Primary Care Ltd

Address

The Grange Medical Centre

999 York Road

Leeds

LS14 6NX

United Kingdom

Employer's website

https://www.crossgatespcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)
• Care Certificate or willing to work towards

Knowledge, Training & Experience

Essential

• Experience of working as a Care Support Worker or equivalent in a Health or Social care setting
• Experience of working within a team

Desirable

• Demonstrates an interest or previous experience in supporting other health care staff and learners
• Commitment to undertaking continuous professional development (CPD)

Skills & Abilities

Essential

• Good communication (written and verbal skills)
• Basic IT skills
• Good organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Rochdale Infirmary

Whitehall Street

Rochdale

OL120NB

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

CLINICAL

Be professionally and legally accountable for own work and caseload.

Work autonomously as a lead clinical specialist, in the provision of a comprehensive nutrition and dietetic service to the adult critical care units within the OUH.

Contribute to the provision of a comprehensive specialised dietetic service to critical care units. This will include:

- Providing a highly specialised clinical service to the adult critical care and high dependency units at the John Radcliffe and Churchill Hospitals and the critical care unit at the Horton Hospital

- There may be a requirement to provide cover to the Neuro Intensive Care unit and Neurosciences ward.

- Help co-ordinate the dietetic service provided by other staff to the adult critical care unit at the John Radcliffe and Churchill Hospitals and the critical care unit at the Horton Hospital

- Train other dietitians in this speciality (band 6s and band 5s on rotation and TPN dietitians)

- Help co-ordinate professional development, development of standards / protocols / guidelines for all critical care areas across the Trust (i.e. inclusive of cardiac and neuro ITUs)

To assess the nutritional status of individual patients based on anthropometric measurements e.g. weight, height, weight history as well as biochemical parameters, diet history and other validated methods of nutritional assessment as appropriate.

Obtain and analyse relevant information from different sources including: electronic patient records, medical notes, nursing notes, the patient and their carers, ward staff etc, in order to make a comprehensive assessment of the patients needs.

Provide hands on care to support nutrition as required, within scope of practice and clinical competency.

Attend regular critical care team meetings when patient care is reviewed, liaison meetings with other multi-disciplinary teams where patients joint care is planned and reviewed, case conferences, ward rounds and governance meetings.

Along with the team lead and Band 7 colleagues to have responsibility for all organisation, liaison and monitoring of the dietetic aspect of this service.

To communicate effectively with patients, carers, family and other health professionals. Skills of negotiation, motivation, explanation and gaining consent will be used in a wide variety of and sometimes sensitive situations. The ability to communicate complex information at an appropriate level to allow understanding is essential. Barriers to communication may be evident e.g. loss of hearing, receptive and expressive problems with the formulation and understanding of language or difficulties with speaking. The use of communication aids such as letter/picture boards or games may be necessary.

Participate in research and audit undertaken by the adult critical care and/or Dietetic team. Presentation of audit or research results at national or international conferences to promote practise and share expertise with colleagues.

To provide specialist advice, teaching and training to all members of the multidisciplinary team, regarding the nutritional management of critical care patients. This involves regular participation in in-house training of clinicians and both specialist and ward nursing staff

Organisational

To collect data as required by the department, trust and outside agencies.

Collation of audit data on the outcomes of critical care patients managed in the dietetic service

To determine priorities for own work area based on clinical need and balance patient caseload with professional demands.

To maintain accurate and up-to-date documentation of patient interventions on electronic patient records. To communicate any changes in day to day management and dietetic interventions to appropriate members of the multidisciplinary team. This is achieved by documenting within nursing/medical notes or by means of generating a letter/report and/or updating any patient database.

Management and professional responsibilities:

Be accountable for own actions working within the professional, ethical and legal framework for dietetics set out in the Health Profession Councils Dietitians Standards of Conduct, Performance and Ethics and the British Dietetic Associations Professional Standards for Dietitians and Code of Professional Conduct.

To participate in departmental audits and initiate/lead audits within own work area in order to monitor and evaluate whether local/ national standards are being met and make recommendations for change.

To remain up to date with the relevant literature and ensure that this informs evidence based practice which will optimise the long term outcomes for each individual patient.

Clinically supervise less experienced dietitians (e.g. Band 5 Dietitians on rotation), and student dietitians during clinical placement.

PROFESSIONAL

To initiate and lead discussions on organisational, professional and clinical issues relevant to the service area. Along with the Service Managers, to be responsible for the dietetic service provided to their clinical area and its development.

To continue to develop own knowledge and skills and contribute to the development of colleagues within the MDT and the Dietetic Service. This involves:

a) taking responsibility for own continuing professional development (CPD) and provide evidence for this by maintaining a CPD portfolio. CPD involves critical evaluation of scientific papers, attending professional development meetings, working as a reflective practitioner and attending relevant internal/external courses.

b) Participating in own annual appraisal, identifying own development and training needs and setting personal development objectives with line manager.

c) Undertaking all relevant statutory and mandatory training

d) Involvement in the dietetic student training programme

e) Providing specialist education and advice to dietetic colleagues in their clinical specialist area via regular departmental professional update meetings

f) Attending and representing the department and lead area of work at the regional and national meetings as appropriate.

To be responsible for communicating effectively and working collaboratively with the Dietetic team, line managers, other health professionals within the MDT and other organisations to ensure a co-ordinated and evidence based approach to the delivery of dietetic care.

To have responsibility for and lead the development, promotion and delivery of the specialist dietetic service for patients in adult critical care units. This involves

a) Developing dietetic practice to ensure evidence based practice and an equitable service delivery

b) Applying legislation, policies and procedures and making appropriate recommendations for service delivery

c) Managing development projects relevant to the clinical area, the dietetic service and the NHS organisations involved

d) Making recommendations and managing service improvement

e) Evaluating own work and that of the team, including clinical audit

f) Recognising the need to seek appropriate support

g) Active involvement in multidisciplinary team meetings, dietetic departmental meetings and discussions

To demonstrate risk management skills and a sound understanding of clinical governance and apply to the work situation.

Education and professional development responsibility:

To keep a portfolio providing evidence of continual professional development (C.P.D.). This may include critical evaluation of scientific papers, attending professional development meetings, working as a reflective practitioner and attending relevant internal/external courses.

Participate in annual appraisal, identifying own development and training needs and setting personal development objectives within an Annual Report

Actively participate in the dietetic student training program, facilitating the development of skills and knowledge, being involved in the assessment process and acting as a mentor.

Person Specification

Qualifications

Essential

• Recognised Nutrition & Dietetic Degree or equivalent
• Registered with Health Care Professions Council as a Dietitian
• Evidence of successful completion of significant specialist post graduate training equivalent to Masters level in this clinical area; for example PENG

Desirable

• Member of a relevant Specialist Interest Group

Experience

Essential

• Evidence of a high level of specialist dietetic knowledge/skills in this clinical area as a result of experience/CPD
• Comprehensive knowledge and understanding of artificial nutrition support, both enteral and parenteral
• Evidence of leadership experience
• Evidence of research/audit, project work & service development
• Demonstrates in-depth knowledge of the principles of clinical governance
• Experience of development, planning, delivery and evaluation of education and training programmes
• Experience of student training and clinical supervision of peers

Skills

Essential

• Ability to work flexibly and prioritise clinical and non clinical work to meet the needs of the service in conjunction with other members of the team

Other Relevant Factors

Desirable

• Able to easily and efficiently travel to clinical sites and training venues across the county, to provide a dietetics service and to support staff/colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Headley Way

Headington, Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Advanced Childrens Play and Health Care Worker Carer Level 3

Location: Greater Manchester Role Type: Permanent, Full-time Hours: 37.5 hours per week. Flexible availability is required Monday to Sunday on a rolling rota, in line with service delivery needs. Shifts will fall within our core operating hours of 6:00am10:00pm. Salary: £26,325 per annum (£13.50 per hour)

Make a Difference Where It Matters Most

Lagans Foundation is a specialist childrens charity providing home health care, respite and support to families of children and young people aged 019 with complex health needs.

Our charity was founded from lived experience of caring for a child with complex congenital heart defects and feeding difficulties, and from understanding just how difficult it can be for families to find the right support once they are at home.

Today, our carers work alongside families across the North West, providing individualised care and respite to children and young people with a wide range of complex and high-dependency health needs.

For some families, having a skilled carer they trust means a parent can rest, spend time with another child, have a meal, take a shower or simply have some time knowing that their child is being safely and compassionately cared for.

For the child or young person, our role is to understand their individual needs, their communication, their routines, their preferences and the clinical care that keeps them safe and well supported.

No two children, families or shifts are the same.

Were Looking for an Advanced Carer

We are now looking for an experienced Advanced Childrens Play & Health Care Worker Carer Level 3 to join our specialist care team.

This is not an entry-level care position.

You will already have experience supporting people with complex or high-dependency health needs and have the confidence and clinical competencies required to provide more advanced care.

You will work in children's own homes and communities, providing safe, compassionate and individualised support while giving parents and unpaid carers valuable respite.

Depending on the individual child, this could include complex respiratory support, enteral or parenteral nutrition, seizure management, medication, personal care, positioning, communication support and other specialist interventions.

Just as importantly, you will get to know the individual child and family and understand what good care means for them.

What Youll Be Doing

As a Carer Level 3, you will:

• Provide safe, high-quality care to children and young people with complex and high-dependency health needs.
• Work confidently within individual care plans, risk assessments and clinical protocols.
• Deliver advanced clinical interventions within your assessed competencies.
• Recognise changes or deterioration in a child's condition and escalate concerns appropriately.
• Administer medication safely in accordance with care plans, training and policy.
• Provide personal care while maintaining dignity, comfort, privacy and respect.
• Support feeding, positioning, mobility, communication and respiratory needs where required.
• Understand each child's individual way of communicating and respond to their preferences and needs.
• Build professional, trusting relationships with children, parents and families.
• Provide families with confidence that their child is receiving safe and compassionate care while they take a much-needed break.
• Maintain accurate and timely care and clinical records.
• Support and mentor other carers in clinical practice.
• Share your experience and help less experienced colleagues develop their confidence and competence.
• Work closely with Area Care Team Leaders, our Clinical Lead and other health and care professionals.
• Identify and escalate clinical, safeguarding or care concerns promptly.
• Maintain your professional development, mandatory training and clinical competencies.

The Experience Youll Bring

For our Carer Level 3 position, you will need:

• Level 3 Health & Social Care qualification or higher
• Demonstrable experience in complex/high-dependency care
• Experience supporting children or young people with significant health needs
• Experience providing personal care
• Experience supporting medication and clinical care
• Confidence working independently within a family home
• The ability to remain calm and respond appropriately when a child's condition changes
• An understanding of professional boundaries and when to seek clinical support
• Excellent communication skills with children, families, colleagues and professionals
• A full UK driving licence and access to your own vehicle with business-use insurance
• An Enhanced DBS covering the Child and Adult Workforce

Advanced Clinical Competencies

You will have experience and competency in:

• Tracheostomy care essential

Experience and competency in one or more of the following would be advantageous:

• NP suction / airway clearance
• Rescue medication for uncontrolled epilepsy/seizure management
• TPN management
• CPAP / BiPAP support
• Advanced airway management

All appointments at Carer Level 3 will also be subject to completion of Lagans Foundation's required internal competency assessments and Level 3 clinical sign-off before carrying out relevant procedures independently.

What Makes Care at Lagans Different?

Technical competence is essential but it isn't everything.

When you enter a family's home as a Lagans carer, you are being trusted with someone incredibly important to them.

We therefore look for carers who understand that excellent complex care is also about dignity, consistency, patience, communication and trust.

Some children we support may communicate verbally and be active within their community. Others may communicate non-verbally, have very limited mobility or require significant clinical intervention throughout their care.

Good care looks different for every child.

Your job is to understand the person you are supporting, work safely within their individual care plan and help provide the family with reliable, compassionate support.

Our Values

At Lagans Foundation, we expect our team to demonstrate our values in the way they care for families and work with one another:

Passion Taking pride in providing excellent care and making a meaningful difference to families.

Resilience Remaining calm, dependable and adaptable when caring for children with complex needs.

Integrity & Communication Being honest, professional and clear, following care plans and speaking up when something isn't right.

Empathy Understanding that every child and every family's circumstances are different and providing support without judgement.

Develop Your Career With Lagans

Joining us at Level 3 doesn't mean your development stops.

We want experienced carers to continue building their clinical knowledge, confidence and leadership skills.

Depending on your career ambitions, development could include further formal qualifications and progression towards roles such as:

• Nursing Associate
• Registered Children's Nurse
• Senior carer positions
• Leadership opportunities within our care service

Progression is based on competency, qualifications, experience, performance and the needs of the organisation.

Why Join Lagans Foundation?

Lagans Foundation was created because families caring for children with complex health needs can need support that doesn't always fit neatly within traditional services.

We work to help bridge the gap between health services, community care and the realities families experience at home.

As part of our team, you will be joining a charity where your skills have a direct impact not only on the child you care for, but on their wider family.

Youll also receive:

• £26,325 annual salary (£13.50 per hour)
• 28 days holiday (FTE)
• Pension scheme
• Health Cash Plan through Hospital Saturday Fund
• Perkbox
• Unlimited counselling
• Flexible benefits and salary sacrifice options
• Specialist clinical training and competency development
• Regular supervision and support
• Ongoing professional development
• Opportunities for career progression

Be You, With Us

At Lagans Foundation, we welcome you all of you.

We embrace diversity, value individuality and recognise the different experiences and perspectives people bring to our organisation.

We are proud to be a Disability Confident Committed employer and are happy to discuss reasonable adjustments throughout our recruitment process and employment.

Could You Be the Experienced Carer Our Families Need?

If you already have complex-care experience, advanced clinical competencies and want to use those skills to provide safe, individualised and compassionate care to children and families, we would love to hear from you.

Send your CV to [email protected] or call 01204 800304 for an informal chat.

Person Specification

Experience

Essential

• Demonstrable experience of providing care to people with complex or high-dependency health needs
• Experience of supporting children or young people with significant or complex health needs
• Experience and competency in tracheostomy care
• Experience of providing personal care to children or young people while maintaining dignity, privacy and respect
• Experience of supporting medication administration and clinical care in accordance with individual care plans and procedures
• Experience of working within individual care plans, risk assessments and clinical protocols
• Experience of recognising changes or deterioration in a child or young persons condition and responding and escalating concerns appropriately
• Experience of working independently and safely within a child or young persons home
• Experience of communicating effectively with children, young people, parents, families and health and care professionals
• Experience of maintaining accurate and timely care and clinical records

Desirable

• Experience and competency in NP suction and airway clearance
• Experience and competency in rescue medication for uncontrolled epilepsy and seizure management
• Experience and competency in TPN management
• Experience and competency in CPAP / BiPAP support
• Experience and competency in advanced airway management
• Experience of supporting children or young people with multiple or high-dependency clinical needs within their own homes or community settings
• Experience of supporting or mentoring less experienced carers in clinical practice
• Experience of working collaboratively with a range of health and care professionals

Qualifications

Essential

• Level 3 qualification in Health and Social Care, or a relevant equivalent or higher qualification
• Demonstrable experience of providing care to people with complex or high-dependency health needs
• Experience of supporting children or young people with significant or complex health needs
• Experience and competency in tracheostomy care
• Experience of providing personal care while maintaining dignity, privacy and respect
• Experience of supporting medication administration and clinical care in accordance with care plans and procedures
• Ability to recognise changes or deterioration in a childs condition and respond and escalate concerns appropriately
• Ability to work confidently and safely within individual care plans, risk assessments and clinical protocols
• Confidence and ability to work independently within a child or young persons home
• Understanding of safeguarding responsibilities, professional boundaries and when to seek additional clinical support
• Excellent communication skills and the ability to build professional and trusting relationships with children, young people, families, colleagues and other professionals
• Ability to remain calm, resilient and adaptable when supporting children with complex health needs
• Full UK driving licence and access to a vehicle with appropriate business-use insurance
• Ability to work flexibly across a rolling rota, Monday to Sunday, in line with service delivery requirements
• Ability and willingness to complete Lagans Foundation internal competency assessments and achieve the required Level 3 clinical sign-off before undertaking relevant clinical procedures independently

Desirable

• Experience and competency in nasopharyngeal suction and airway clearance
• Experience and competency in administering rescue medication for uncontrolled epilepsy and seizure management
• Experience and competency in Total Parenteral Nutrition management
• Experience and competency in Continuous Positive Airway Pressure or Bilevel Positive Airway Pressure support
• Experience and competency in advanced airway management
• Experience of supporting children and young people with multiple or high-dependency clinical needs within their own homes or community settings
• Experience of supporting or mentoring less experienced carers in clinical practice
• Experience of working collaboratively with multidisciplinary health and care professionals
• Evidence of ongoing professional development relevant to childrens complex care
• Additional relevant clinical care training or qualifications above the minimum requirements of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lagan's Foundation

Address

Futura One, Suite E

Futura Park

Bolton

Horwich

BL6 6PG

United Kingdom

Employer's website

https://lagans.org.uk/news-and-more/ (Opens in a new tab)

Job description

Job responsibilities

Strategic Leadership

Lead the development and delivery of the Supportive Care Services Departmental Plan in line with the Hospice Strategy 2026 - 2031.

Develop innovative approaches to supportive and rehabilitative palliative care that increase reach, accessibility and impact.

Contribute to organisational planning, governance, quality improvement and business development initiatives.

Ensure services support the Hospice vision that everyone with a life-limiting illness is supported to live well until the end of life.

Champion the Hospice values of compassion, advocacy, justice, quality and respect for human dignity.

Service Development and Community Engagement

Lead the development and transformation of integrated supportive care services across inpatient, outpatient, and community, virtual and volunteer-led settings.

Drive innovation, service redesign and the expansion of supportive care, rehabilitation and wellbeing services to improve access, outcomes and sustainability.

Ensure services are responsive to the needs of diverse and underserved communities, reducing health inequalities and improving equitable access to hospice care.

Develop strategic partnerships with healthcare providers, commissioners, community and voluntary sector organisations to strengthen service delivery and community engagement.

Lead initiatives that raise awareness of hospice services and support the co-production of services with patients, carers, volunteers and community stakeholders.

Provide strategic leadership for volunteer services, expanding volunteer-led programmes and demonstrating their impact through measurable outcomes.

Identify opportunities for service growth, research, external funding and new models of care that extend the reach and impact of hospice services.

Represent the Hospice at local, regional and national forums, promoting excellence in supportive and rehabilitative palliative care.

Safeguarding

Act as the Hospices Designated Safeguarding Lead for adults and children.

Provide strategic leadership and expert advice on safeguarding across all Hospice services.

Lead the development and implementation of safeguarding policies, procedures and governance frameworks.

Ensure effective management of safeguarding concerns, working closely with statutory and partner agencies.

Promote a culture of safeguarding, dignity and inclusion across the organisation.

Monitor safeguarding compliance, training, audits and organisational learning, providing assurance to senior leadership and the board.

Ensure safeguarding practice supports the Hospices commitment to quality, equity of access and protecting vulnerable people.

Research, Education and Innovation

Provide strategic and operational leadership for supportive care services, ensuring safe, effective, compassionate and high-quality care.

Lead and develop managers, multidisciplinary teams and volunteers, promoting a positive, inclusive and values-driven culture.

Lead workforce planning, recruitment, succession planning, staff development and wellbeing to ensure services are sustainable and responsive to future needs.

Promote continuous learning, innovation, quality improvement and reflective practice.

Ensure effective governance, safeguarding, risk management, quality assurance and regulatory compliance across all services.

Monitor performance, outcomes and key indicators, using data, audit and feedback to drive improvement and demonstrate impact.

Manage budgets, resources and workforce utilisation effectively, ensuring value for money and financial sustainability.

Lead the development of volunteer contributions across supportive care services, maximising engagement and impact.

Produce assurance and performance reports for the Senior Management Team, Committees and Board.

Participate in the Hospice Manager On-Call rota and contribute to organisational leadership and strategic development.

Management and Workforce Development

Promote evidence-based practice across supportive care services.

Support research, innovation and service evaluation activities.

Develop partnerships with education providers and clinical networks.

Ensure learning from research and best practice is embedded across services

Participate in the hospice education programme.

Person Specification

Experience

Essential

• Significant senior leadership experience within palliative, community or social care services
• Experience of partnership working across health, social care and voluntary sector organisations
• Experience of leading large multidisciplinary teams
• Able to conduct oneself in accordance with the Core Values and of St. Josephs Hospice
• Significant knowledge of adult and childrens safeguarding legislation & procedures
• Experience of budget management and resource planning

Qualifications

Essential

• Professional registration in a health or social care profession
• Masters degree in a relevant subject or equivalent experience

Desirable

• Leadership or management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Joseph's Hospice

Address

Mare Street

London

E8 4SA

United Kingdom

Employer's website

https://www.stjh.org.uk/about-us/our-history/?gclid=EAIaIQobChMIx-6rn76G9gIVQYBQBh0ftgaxEAAYASAAEgLITPD_BwE (Opens in a new tab)

Job description

Job responsibilities

We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europes leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Please see attached Job Description and Person Specification for further details.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Person Specification

Qualifications/ training

Essential

• NVQ Level 2 or above in Care with experience / knowledge of working with children with complex needs.
• Evidence of continued learning and development.

Experience

Essential

• Previous experience of dealing with members of the public.

Desirable

• Previous experience of working with children and young people.
• Previous clerical experience.

Skills/knowledge

Essential

• Demonstrate willingness to undertake a range of duties and to learn new tasks including clinical procedures where relevant.
• Demonstrate an understanding of the implications of carrying out work within another agency's environment.
• Demonstrate an understanding of Disability.
• Awareness of Safeguarding issues.
• Ability to recognise the importance communication within the Multi-diciplinary team.
• Demonstrate understanding of confidentiality and consequences of breaking confidentiality.

Personal qualities

Essential

• Ability to work on own initiative and as part of a team.
• Ability to demonstrate a commitment to team working and interagency working.
• Flexible approach to working with good interpersonal skills
• Able to relate to children and young people.

Other job requirements

Essential

• Willing and able to undertake training appropriate to the role.
• Computer literate.
• Ability to travel to work and other locations as required.

Desirable

• Able to organise own work.
• Awareness of Health and Safety issues in the workplace.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

City-Wide

Birmingham

B18 7EE

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Principle Duties and Responsibilities:

The post-holder will support delivery of the Practice EHCH service in accordance with:

• the current NHS England Network Contract DES;
• the current Enhanced Health in Care Homes framework;
• the Practices agreed care-home operating model;
• the Practice's clinical governance arrangements;
• relevant ICB requirements and local pathways;
• NICE guidance and other national clinical guidance;
• relevant safeguarding, Mental Capacity Act and deprivation of liberty requirements;
• information governance requirements;
• local medicines-management policies;
• relevant CQC requirements and care-home policies; and
• professional standards and regulatory requirements.

The AMP will:

• Participate in scheduled care-home ward rounds as part of the multidisciplinary team and according to the agreed Practice care-home model.
• Work collaboratively with care-home staff to identify residents requiring clinical review, prioritising according to clinical urgency, frailty, risk and agreed care-home processes.
• Contribute to proactive identification of residents at increased risk of deterioration, hospital admission, falls, medication-related harm, malnutrition/dehydration, pressure damage and other significant health risks.
• Contribute to personalised care and support planning, ensuring that the resident's wishes, preferences, capacity, communication needs, clinical needs and goals are considered.
• Support timely clinical assessment of new or returning care-home residents and contribute to the Practice's arrangements for comprehensive assessment and personalised care planning following admission/readmission.
• Review and update care plans where there is a significant change in clinical circumstances.
• Work with the wider MDT to identify appropriate interventions and services that enable residents to remain safely within the care-home environment wherever appropriate.
• Participate in MDT discussions and case conferences for residents with complex or changing needs.
• Support effective communication between the care home, Practice, community services, secondary care, pharmacy, social care and other relevant agencies.
• Contribute to service evaluation, audit, quality improvement and monitoring of EHCH activity and outcomes.

The current national framework emphasises integrated working between primary care, community health, social care and care homes, with personalised care and support at the centre of the model.

Person Specification

Qualifications

Essential

• Current professional registration appropriate to the AMP profession.
• Relevant advanced clinical qualification at postgraduate level or demonstrable equivalent advanced-practice capability.
• Evidence of advanced clinical assessment and decision-making competence.
• Evidence of ongoing professional development.
• Appropriate prescribing qualification where prescribing is a requirement of the post.
• Appropriate training and competence in phlebotomy.
• Evidence of competence in relevant clinical observations and investigations.
• Current mandatory training appropriate to the role.
• Appropriate professional indemnity/insurance arrangements.

Desirable

• Advanced practice MSc or equivalent.
• Independent prescribing qualification.
• Advanced assessment qualification.
• Non-medical prescribing qualification where applicable.
• Relevant care-of-the-elderly/frailty qualification.
• Palliative/end-of-life care training.
• Dementia training.
• Leadership qualification.
• Relevant safeguarding qualification/training.

Skills and Competency

Essential

• The post-holder must demonstrate the ability to:
• undertake advanced clinical assessment;
• make safe autonomous clinical decisions;
• recognise clinical deterioration;
• manage acute clinical presentations;
• manage long-term conditions;
• interpret clinical investigations;
• undertake phlebotomy;
• perform routine observations;
• formulate differential diagnoses;
• develop management plans;
• initiate appropriate treatment within scope;
• make appropriate referrals;
• safety-net patients and care staff;
• communicate complex clinical information clearly;
• work effectively within an MDT;
• manage competing clinical priorities;
• maintain accurate clinical records;
• use electronic clinical systems;
• manage clinical risk;
• escalate appropriately;
• demonstrate sound clinical judgement; and
• work effectively in a care-home environment.

Communication

Essential

• Excellent verbal and written communication skills.
• Ability to communicate effectively with older people and people with cognitive impairment.
• Ability to communicate with relatives and carers sensitively.
• Ability to communicate with care-home staff at all levels.
• Ability to manage difficult or sensitive conversations.
• Ability to explain clinical information clearly.
• Ability to negotiate and influence appropriately.
• Ability to work constructively across organisational boundaries.
• Demonstrable commitment to compassionate and person-centred care.

Clinical Knowledge

Essential

• Good working knowledge of:
• acute illness in older people;
• frailty;
• multimorbidity;
• long-term condition management;
• dementia and delirium;
• falls;
• nutrition and hydration;
• medicines safety;
• polypharmacy;
• safeguarding;
• Mental Capacity Act;
• consent;
• advance care planning;
• palliative and end-of-life care;
• appropriate referral pathways;
• infection prevention and control;
• clinical governance;
• patient safety;
• evidence-based practice; and
• relevant NICE and national guidance.

Desirable

• Knowledge of:
• Enhanced Health in Care Homes;
• Network Contract DES requirements;
• primary care contractual arrangements;
• care-home clinical governance;
• community services;
• admission avoidance pathways;
• virtual wards;
• urgent community response;
• integrated care systems;
• shared care records; and
• care-home quality and regulatory requirements.

Experience

Essential

• Significant post-registration clinical experience.
• Experience of autonomous clinical assessment and decision-making.
• Experience of managing patients with acute illness.
• Experience of managing patients with multiple long-term conditions.
• Experience of working with older people and/or people with frailty and complex needs.
• Experience of multidisciplinary working.
• Experience of clinical risk assessment and escalation.
• Experience of interpreting clinical investigations.
• Experience of making or supporting appropriate referrals.
• Experience of maintaining high-quality clinical records.
• Experience of working within clinical governance arrangements.
• Experience of recognising deterioration and acting appropriately.

Desirable

• Experience working in general practice.
• Experience working in care homes.
• Experience undertaking care-home ward/home rounds.
• Experience of proactive care planning.
• Experience of admission avoidance.
• Experience of frailty assessment.
• Experience of palliative/end-of-life care.
• Experience of medicines optimisation/polypharmacy.
• Experience of quality improvement or clinical audit.
• Experience of teaching care-home or healthcare staff.

Leadership and Teamwork

Essential

• Demonstrable ability to work effectively as part of an MDT.
• Ability to work autonomously while recognising the need for escalation.
• Ability to provide clinical leadership within scope of practice.
• Ability to support colleagues and care-home staff.
• Ability to contribute to service improvement.
• Ability to manage clinical priorities safely.
• Ability to work collaboratively with primary, community and secondary care.
• Commitment to shared decision-making.

Personal Qualities

Essential

• The successful candidate will demonstrate:
• professional integrity;
• compassion;
• reliability;
• resilience;
• initiative;
• accountability;
• sound judgement;
• adaptability;
• commitment to patient safety;
• commitment to equality and inclusion;
• commitment to continuous learning;
• ability to work under pressure;
• ability to recognise personal limitations;
• commitment to collaborative working; and
• a proactive approach to improving care for care-home residents.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Doc Services

Address

West Heath Medical Centre

194-196 West Heath Road

Northfield

Birmingham

West Midlands

B31 3HB

United Kingdom

Employer's website

http://southdocservices.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide timely clinical care to gtd healthcare urgent care patients in the form of advice or face to face consultation whilst on shift.
• To ensure that where appropriate, the patient is referred for further management with the relevant service, e.g. secondary care specialties, community services.
• To proactively communicate with the Clinical Shift Leads and Senior Care Co-ordinators to ensure the smooth running of the shift.
• To be responsible for prioritization and timeliness of all consultations assigned to the shift.
• Work with colleagues to maximize effective and efficient delivery of care to patients.
• To work within the prescribing formulary, taking account of the minimum length of prescribed treatment.
• Provide clinical advice to both internal and external other staff as required (e.g. Clinical Shift Lead, Senior Care Co-ordinator, Triage Nurses, other GPs, District Nurses).
• Represent gtd healthcare in a professional manner when in contact with the general public and other professionals.
• Support locally developed urgent care pathways and community alternatives to admission, e.g. DVT service, alternative to transfer (ATT/PATS) scheme with NWAS.
• To support streaming of patients to or from co-located A&E services.
• On call shifts (optional): Doctors on call are expected to respond to phone requests within 5 minutes of call and to be able to attend at any of our centres within 1 hr.

Personal development

• Maintain appropriate professional registration and ensure working within professional competencies.
• To ensure all statutory and mandatory training relevant for post is completed.
• Identify own training needs, in consultation and attend agreed relevant courses / study days to enhance personal development.
• To be available for meetings and appraisals from time to time as required.
• Actively seek out learning opportunities via networking with peers in other organisations.
• Participate in the NHS Appraisal process and all activities required for revalidation.

Corporate responsibilities

• To have a good understanding and follow the organisations policies and procedures.
• Work as part of the gtd healthcare multidisciplinary team to ensure a positive and productive team environment is developed and maintained at all times.
• Work as part of a team to ensure targets are met and have primary responsibility for operational targets in real time.
• To contribute to any strategic developments arising from the urgent care agenda.
• Involvement in the teaching and training of other health professionals who may be attached to the service.
• Alert gtd management promptly to problems in service delivery or concerns about the competence of clinical and non-clinical colleagues.
• To provide relevant information and assurance regarding Working Time Directive and hours worked.
• To contribute and participate in the management of complaints and concerns where appropriate.
• Participate in audit of clinical and patient services.

Other duties:

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Qualifications

Essential

• Hold full GMC Registration with a current license to practice and without any current restrictions/undertakings.

Skills and Attributes

Essential

• Computer literacy. An ability to use the clinical systems and online decision support combined with a reasonable typing speed.
• Skilled and experienced in telephone consultation with good telephone manner and clear diction.
• Able to demonstrate holistic patient care.
• Flexible and able to adapt to change.
• Good problem solving skills.
• Able to work within a team and take instruction as required.
• Able to quickly establish rapport and credibility with others in the team.
• Able to represent the organisation with internal and external stakeholders in a professional manner.
• Able to use own initiative, work autonomously and be self motivated.
• Empathetic and caring.
• Socially & ethically aware.
• Professional approach and a presentable appearance.
• Excellent communication and listening skills even in difficult situations.
• Good team player who is able to support, value and respect the contribution of all members.
• Good time management being able to function well under time and patient pressure.
• Flexible approach to working pattern across the entire OOH period.
• Able to work in treatment centres / Urgent Care.

Desirable

• Familiar with ADASTRA.

Experience

Essential

• An up to date understanding of modern primary care and its delivery in an OOH/urgent care setting.
• Experience of working in urgent primary care.
• Able to manage common medical, surgical and psychiatric emergencies.
• Ability to make appropriate referral for further management.
• Has an understanding of local services, pathways and OOH services and Integrated Urgent Care.
• Minimum of 3 years working in A&E (ED) as Specialty Doctor / Associate Specialist.

Desirable

• Understanding of National Quality Requirements in Out of Hours.
• Experience of GP Training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Royal Preston Hospital

Sharoe Green Lane

Fulwood

Preston

PR2 9HT

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE/SUMMARY

• The post-holder will support the management of the Urgent Primary Care service, which operates 7 days a week, 24/7, ensuring that all rota shifts including standby are filled.
• The post holder will manage day to day UPC activity and deputise for the UPC Operations Administration Manager as required.The postholder will produce reports on performance, and liaison with NEAS and YAS.
• Additional administrative duties will also be required, e.g., prescription management, management of Systmone, coordination and organisation of meetings and training.
• The service operates from several locations including the Queen Elizabeth Hospital, Gateshead, the post holder will work autonomously and flexibly.

MAIN DUTIES AND RESPONSIBILITIES

To support CBC to manage the deployment of salaried and sessional UPC clinicians and administrators and collect data for report running. The post holder will liaise with UPC managers and the Clinical Lead to secure provision of an effective Urgent Primary Care service. The role will also include a broad and flexible range of administrative duties that may change as the service develops.

• Ensure that CBCs contractual requirements to place clinicians in the UPC and Extended Access (EA) are fulfilled at all times.
• Liaise with UPC clinicians, registrars and administrators to ensure accurate and effective deployment to meet operational requirements.
• Support management of the rota, ensuring that the needs of the service are met.
• Ensure that all UPC clinicians are appropriately qualified, registered, indemnified, have up to date DBS clearance and relevant training and up to date appraisals to deliver their role
• Ensure annual indemnity insurance is up to date.
• Liaise with YAS regarding the day-to-day use and management of Systmone and resolve any queries from UPC staff.
• Liaise with Gateshead GP Practices to ensure that they are given full support from the service.
• Coordinate medicines management in consultation with Pharmicus representative, including receiving stock and stock control.
• Maintain operating systems including RotaMaster and Systmone, collecting data for contractual/audit/finance purposes.
• Support the work of the administrative staff and contribute to the administrative duties within the service.
• Support and deliver training to new members of the team with regards to processes and procedures.
• Liaise with the UTC Nursing Teams to support service delivery with appointment allocation and room space.
• Ensure that information is available regarding the national quality requirements (NQR) for the service are delivered and information to demonstrate this is available for contract monitoring.
• Ensuring information for GP audit is made available to Clinical Lead as required.
• Reporting in line with NQR and contract monitoring requirements.
• Update and contribute to service communications within service and external stakeholders.
• Support the work of the Data team and contribute to the delivery of reports.
• Support the Operational Manager in publishing the 10 weekly rota from source rota and allocate incoming requests.
• Awareness of CQC principles and the impact on individuals and service delivery.
• Manage patient flow in all streams of service, providing support to clinical and non-clinical staff to ensure the smooth running of the service.
• Participate in the development and implementation of policies and procedures and propose changes to working practices as appropriate to improve service delivery.
• Ensure effective communication takes place within the UPC team
• Assist in the training/induction programme for new GPs, registrars and staff within the team.
• Assist colleagues during annual leave periods, other absences, and unusually high workloads.
• Maintain the manual and electronic filing systems within the department.
• Undertake projects as required by the manger with particular regard to service improvement.
• Carry out additional duties as and when necessary to ensure continuity of service within the Company.

Person Specification

Qualifications

Essential

• Minimum of 5 GCSEs (or equivalent) graded 4 or above Maths and English GCSE
• ECDL qualification or be able to demonstrate IT skills to this level
• Business Administration NVQ Level 3

Desirable

• Leadership qualification or relevant experience
• Evidence of continued professional development

Other

Essential

• Flexibility and the willingness to learn and take on new tasks
• Flexibility with hours/days of work to cover the 24/7 service needs
• Ability to work as part of a multidisciplinary team

Skills knowledge and experience

Essential

• Strong levels of IT proficiency and experience in using the Microsoft suite of programmes, including email, word, excel and PowerPoint
• Experience of working within a busy working environment
• Experience working within NHS or Primary Care setting
• Working and communicating with
• staff at all levels
• Planning and organising meetings, training activities and other events
• Collecting, analysing data and reporting on business performance
• Excellent communication and interpersonal skills
• Ability to work as part of a multi disciplinary team
• Ability to work with limited supervision and use initiative regarding tasks to see through to completion
• Proven ability to handle a busy and varied workload
• Attention to detail with an ability to follow process
• Understanding of Information
• Governance, Data Protection and
• Confidentiality
• Strong organisational ability and ability to prioritise workload and meet deadlines
• Able to liaise with patients and clinical staff both face to face and via the telephone
• Problem solving skills
• Ability to meet the transport requirements of the post

Desirable

• Experience and understanding of managing Admin and GP workload in Urgent Primary Care
• Experience of supervising the work of others
• Knowledge of Rotamaster, Systmone and EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CBC Health

Address

CBC Health Federation

QE Hospital

Sheriff Hill

Gateshead

NE9 6SX

United Kingdom

Employer's website

http://www.cbchealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Work with people, their families and carers to improve their understanding of the patients condition and support them to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes.
• Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.
• Signpost patients appropriately to self-help resources as required, proving them with written and digital sources where necessary.
• Printing and issuing pathology forms and specimen pots as required. Advising patients if there are specific requirement they need to follow when collecting the sample. Collecting in the sample and ensuring this is placed in the pathology collection box.
• Ensuring patient phone calls are managed in a timely manner, politely, supporting patient needs.
• Ensuring Tasks within the clinical system are actioned in a timely manner.
• Raising Tasks within the clinical system where appropriate.
• Administration of patient letters via the Anima Document Management system or Document Management System in SystmOne.
• Support practices to keep care records up to date by identifying and updating missing or out-of-date information about the persons circumstances.
• Work with PCN and other community services as required, in an appropriate and polite manner to facilitate patient.
• Updating patient records accurately and in a timely manner
• Answering patient phone calls ensuring patients queries are process in accordance the practice requirements, signposting patients as appropriate
• Ensuring all visitors are signed in and out of the building.
• Ensure that patients without appointments but who need 'urgent consultations are booked into appropriate slots and referred to a GP where necessary

Key Tasks

Projecting the practice values as the first point of contact at the practice

a. Unlocking and locking up of the premises securely.

b. Answering phone calls from patients and dealing with queries appropriately

c. Providing advice and support to patient face-to-face

d. Booking patients into the clinical system when they arrive for their appointment.

e. Ensuring clinical documentation is scanned on to the patient records in line with the practices processes

f. Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them.

g. Support the coordination of patient care by working with colleagues or clinicians within the practice.

h. Chaperone patients as required.

i. FP10 management as per the practice policy when opening and closing the practice.

j. Identifying and escalating safeguarding concerns to the Safeguarding Lead within the practice.

Coordinate and integrate care

a. Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported.

b. Support patients by way of raising requests for an appointment in our digital triage system Anima if they do not have the means to raise the request themselves. Monitoring the request if the patient down not have sufficient IT access and liaising with the patient accordingly.

c. Support patients by way of raising administration request (Med 3, requests for letter etc) in our digital triage system Anima if they do not have the means to raise the request themselves.

d. Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns.

e. Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation.

f. Work sensitively with people, their families and carers to capture key information, facilitating the patient journey with a focus on maintaining n their health and wellbeing.

g. Record and collate information according to agreed protocols and contribute to evaluation reports required for the monitoring and quality improvement of the service.

3. Professional development

a. Work with a named clinical point of contact for advice and support.

b. Undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities, and provide evidence of learning activity as required.

c. Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

Miscellaneous

a. Establish strong working relationships with GPs and practice teams and work collaboratively with other care coordinators, social prescribing link workers and health and wellbeing coaches, supporting each other, respecting each others views and meeting regularly as a team.

b. Act as a champion for personalised care and shared decision making within the practice.

c. Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.

d. Identify opportunities and gaps in the service and provide feedback to continually improve the service and contribute to business planning.

e. Contribute to the development of policies and plans relating to equality, diversity and reduction of health inequalities.

f. Work in accordance with the practices policies and procedures.

g. Contribute to the wider aims and objectives of the practice and our PCN to improve and support primary care.

Person Specification

Qualifications

Essential

• Proficient in MS Office and web-based services
• GCSE Maths & English Grace C or above
• Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way
• Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting
• lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people from diverse communities
• Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
• Ability to identify risk and assess / manage risk when working with individuals
• Have a strong awareness and understanding of when it is appropriate or necessary to refer people to other health professionals/agencies, when what the person needs is beyond the scope of the care navigator role e.g. when there is a mental health need requiring a qualified practitioner
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
• Ability to demonstrate personal accountability, emotional resilience and work well under pressure
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
• High level of written and verbal communication skills
• Ability to work flexibly and enthusiastically within a team or on own initiative
• Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
• Experience of data collection and using tools to measure the impact of services
• Knowledge of the personalised care approach
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
• Understanding of, and commitment to, equality, diversity and inclusion
• Strong organisational skills, including planning, prioritising, time management and record keeping
• Knowledge of Safeguarding Children and Vulnerable Adults policies and processes
• Ability to recognise and work within limits of competence and seek advice when needed
• Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
• Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
• Meets DBS reference standards and criminal record checks
• Willingness to work flexible hours when required to meet work demands

Desirable

• Knowledge of how the NHS works, including primary care and PCNs
• Ability to provide motivational coaching to support peoples behaviour change
• Knowledge of how the NHS works, including primary care and PCNs
• Basic knowledge of long-term conditions and the complexities involved: medical, physical, emotional and social

Experience

Essential

• Experience of working in a GP practice, adult health and social care, learning support or public health / health improvement
• Experience of working within multi- professional team environments
• Experience or training in personalised care and support planning
• Experience of data collection and using tools to measure the impact of services

Desirable

• Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
• Experience of supporting people, their families and carers in a related role
• Experience or training in personalised care and support planning
• Experience of working with elderly or vulnerable people, complying with best practice and relevant legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southend Coastal Surgeries

Address

99 Tyrone Road

Thorpe Bay

Southend-on-Sea

Essex

SS1 3HD

United Kingdom

Employer's website

https://www.southendcoastalsurgeries.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Care Navigator is a key member of the practice team and acts as the first point of contact for patients, carers and visitors. The post holder will provide a professional, welcoming and efficient reception and administrative service, supporting the smooth day-to-day running of the practice and ensuring patients are appropriately directed to the correct service or clinician.

The role requires excellent communication skills, a patient-centred approach and the ability to work effectively as part of a busy multidisciplinary team.

Main Duties and Responsibilities

Patient Services

Act as the first point of contact for patients, carers and visitors, both in person and via telephone

Register new patients in accordance with practice policies and NHS requirements

Complete and process triage forms accurately to support appropriate clinical assessment

Allocate, book and manage patient appointments, ensuring patients are directed to the most appropriate service

Provide patients with accurate information regarding practice services and access routes

Administrative Duties

Process paper prescriptions in line with practice procedures and confidentiality requirements

Maintain and update patient records accurately and in a timely manner

Ensure all data is handled in accordance with GDPR and patient confidentiality standards

Support general administrative tasks as required to ensure the efficient operation of the practice

Practice Support

Open and or close the practice in line with agreed procedures

Provide cover for alternative working patterns during periods of staff absence

Support extended access services where required, including working additional hours outside of core practice times

Work collaboratively with clinical and non clinical colleagues to ensure a high standard of service delivery

General Responsibilities

Maintain a courteous, calm and professional manner at all times, particularly when dealing with distressed or unwell patients

Adhere to all practice policies, procedures and NHS guidelines

Participate in training and team meetings as required

Contribute to a positive, supportive and inclusive working environment

Working Hours

The role operates on one of two fixed working patterns:

Monday to Friday, 7:45am 1:30pm

or

Monday to Friday, 1:30pm 6:30pm

Additional hours may be requested to support extended access services outside of core practice hours, subject to service requirements.

Confidentiality

In the course of seeking treatment, patients entrust the practice with sensitive personal information. The Care Navigator must respect patient confidentiality at all times and comply with data protection legislation and practice policies.

Person Specification

Qualifications

Essential

• Good general standard of education, including literacy and numeracy skills

Desirable

• Customer service qualification or relevant training
• NVQ Level 2 or equivalent in Customer Service, Administration or Healthcare

Experience

Essential

• Experience of working in a customer service focused role
• Experience of dealing with the public, both face to face and via telephone
• Experience of working in a busy, fast-paced environment

Desirable

• Experience working in a healthcare, NHS or GP practice setting
• Experience of appointment booking or reception based work
• Experience using SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Larksfield and Arlesey Medical Partnership

Address

Larksfield Surgery

Arlesey Road

Stotfold

Hitchin

Hertfordshire

SG54HB

United Kingdom

Employer's website

https://larksfieldandarlesey.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you enthusiastic, compassionate and committed in delivering good quality, patient-centred care to patients in the community? Would you like to be part of our well led, supportive and highly clinically skilled, Urgent Response Team based within Hillingdon?

We are looking for a Health Care Support Worker for 37.5 hours a week who is caring, committed and motivated to work within our community nursing teams. As an HCSW, you will play a crucial role in supporting the registered nurses in delivering high quality, clinical care and rehabilitation with patients in their own homes. You will be a valued member of the community nursing team and receive training and support on a multitude of clinical skills, in order to practice confidently and safely within the community. To enhance your profession, Central and North West London NHS Foundation Trust (CNWL) are investing in apprenticeship programmes and are keen to offer the opportunity for HCSW to develop into Nursing Associate Band 4 post holders.

For this position you will need to be a confident individual who is able to build good relationships with patients, their families and carers; and work in partnership with the Multi-disciplinary Team. Previous Community experience is not essential, but you will need to demonstrate that you have any understanding and awareness of autonomous working in a community setting. We are looking for people with previous experience of caring and ideally you will have a care qualification such as NVQ/QCF Level 3 or be able to demonstrate considerable experience in this field. We would expect you to be competent to work on your own, under the supervision of nurses and expect that you will have some clinical skills and knowledge.

Our Hillingdon Urgent Response service operates 7 days a week and you will be expected to work on a rota system.

In return for your commitment to the Hillingdon Urgent Response service, you will receive all of the support and development you need to consolidate your knowledge and skills which will prepare you for professional progression within the district nursing profession. We will also provide access to continuing professional development resources which will support you to complete modules to help you develop a clinical specialty aligned to the needs of the service. CNWL is recognised locally and nationally for providing high quality, innovative healthcare.

We aim to employ only the best health care professionals with our teams frequently called upon to contribute to national health strategy and policy development.

As the position will require you to visit various locations throughout our supported area, an essential criteria would be for a valid UK driving licence as well as access to a car enabling to travel around the borough of Hillingdon.

Person Specification

Qualifications

Essential

• NVQ 2/3 or equivalent
• GCSE English and Mathematics level C or above

Desirable

• Foundation degree in nursing or equivalent

Previous Experience

Essential

• Previous experience of working with a multidisciplinary team
• Experience of providing care in a clinic setting
• Experience of working with older people

Desirable

• Experience of working with people with dementia or other cognitive impairments
• Experience of supervision in practice as a supervisee

Skills and Abilities

Essential

• Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• Ability to communicate with members of the public and health and care providers
• Able to communicate with people who are in pain or distress with calm and compassion
• Ability to move between sites working across health and social care as required by the needs of the development programme
• Be able to identify risks to patients and seek guidance from Team Leader/ Deputy Team Leader

Personal Qualities

Essential

• Ability to work on own initiative
• Ability to take part in reflective practice and clinical supervision activities
• Good inter-personal skills

Other

Essential

• Ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Beaufort house

Cricket Field Road

Uxbridge

UB8 1QG

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)