Job description

Job responsibilities

Job Description

Please refer to attached Job Description & Person Specification for further details.

Person Specification

Qualifications

Essential

• English Language GCSE (Grade C or above) or equivalent

Experience

Essential

• Demonstrate experience of dealing with the public both face to face and over the telephone
• Basic understanding of general office procedures (e.g. record keeping, filing)

Desirable

• Experience of working in General Practice or the NHS
• Experience of using a clinical system

Knowledge & Skills

Essential

• Effective written communication skills
• Effective verbal communication skills, both face to face and on the telephone
• Effective listening skills
• Keyboard skills sufficient to produce data and information using packages such as Microsoft Word & Outlook

Personal Competencies and Qualities

Essential

• Ability to work effectively as part of a team and independently
• Ability to work using own initiative
• Ability to diffuse sensitive situations with members of the public who are distressed
• Ability to transfer information/data with proficiency and accuracy
• Understanding, acceptance and adherence to the need for strict confidentiality.
• Methodical approach to work and ability to meet targets/deadlines
• Ability to work flexibly in order to meet the needs of the service
• Self-motivated
• Willing to take part in training and personal development
• High attention to detail
• Friendly and articulate
• Smart appearance

Desirable

• Ability to use own judgement and work without direct supervision to determine workload priorities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Umbrella Medical

Address

Umbrella Medical

1 Hatherton Street

Walsall

WS1 1AF

United Kingdom

Employer's website

https://www.umbrellamedical.co.uk (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description for a full list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.

Person Specification

shortlisting

Essential

• minimum of 2 years post grad experience as a physiotherapist
• experience of working with children
• post grad experience of treating neurological conditions
• able to drive and use of a car
• It skills - word/excel/email
• clear concise written English

Desirable

• post grad experience in paediatric physio
• experience of staff supervision
• relevant post grad training
• experience using virtual consultations

essential

Essential

• HCPC registered Physiotherapist

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Provide CIC

Address

Kestrel House

Chelmsford

CM2 5PF

United Kingdom

Employer's website

https://www.provide.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• The following are the core responsibilities of a Receptionist in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
• Accurately detail information on patients records within the clinical system
• Maintain and monitor the practice appointment system
• Process personal, telephone and e-requests for appointments
• Assist with total triage administration

• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
• Signpost patients to the correct service
• Initiate contact with and respond to, requests from patients, team members and external agencies
• Photocopy documentation as required
• Data entry of new and temporary registrations and relevant patient information as required
• Input data into patients healthcare records as necessary
• Direct requests for information, i.e., DSAR, insurance/solicitors letters and DVLA forms to the administrative team
• Manage all queries as necessary in an efficient manner
• Carry out system searches as requested
• Support all clinical staff with general administrative tasks as requested
• Undertake a broad spectrum of administrative duties commensurate with the role
• Be an integral part of the general practice team
• Act as a chaperone as required
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children
• Support in the delivery of enhanced services and other service requirements
• Undertake all mandatory training and induction programmes
• Contribute to and embrace the spectrum of clinical governance
• Maintain a clean, tidy, effective working area at all times
• Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Person Specification

Qualifications

Essential

• A good standard of education with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English

Desirable

• NVQ Level 2 in Health and Social Care

Knowledge and Skills

Essential

• Excellent communication skills and effective in communicating and understanding patient needs
• Competent in the use of MS Office and Outlook
• Ability to use own initiative, discretion, and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Excellent communication skills and effective in communicating and understanding patient needs
• Sensitive and empathetic in distressing situations
• Clinical IT system user skills and the ability to record accurate notes
• Effectively utilise resources
• Punctual and committed to supporting the team effort
• High levels of integrity and loyalty
• Clear, polite telephone manner
• Flexible and cooperative
• Motivated
• Understanding of safeguarding adults and children
• Knowledge of and ability to work to key policies and procedures

Desirable

• Knowledge of and ability to work to key policies and procedures
• Good organisational skills
• Chaperone procedure
• Demonstrate personal accountability, emotional resilience and work well under pressure
• Problem solver with the ability to process information accurately and effectively, interpreting data as required

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of working in a healthcare setting
• Experience of administrative duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Eaglescliffe Medical Practice

16 Sunningdale Drive

Eaglescliffe

Stockton on Tees

Teesside

TS16 9EA

United Kingdom

Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Systems support- Providing Oracle systems support to finance staff and Aneurin Bevan self-service procurement (SSP) users- To provide administrative support to the Finance Business Systems Team- To undertake a range of administrative functions within the Oracle system- To carry out and document system testing from scripts- To write, update and adapt test scripts for Oracle and other finance systems- To maintain project plans and documentation- To provide advice to users on existing and new functionality- To assist in the development of system and process controls- To provide when required reports and information for users in accordance with end user specifications, identifying and utilising organisationsrecognised method, module or reporting tool to extract the information- To produce system audit reports as and when required- To attend and contribute to all Wales consortium governance when requiredOracle Financials Computer System- To set up and maintain end users, in accordance with financial governance requirements, Health Board financial procedures and systemadministration procedures- To set up and maintain the position hierarchy in accordance with Health Board FCPs, as required- To provide period end closedown cover- Ensure all relevant interfaces are promptly uploaded to the main system(s)Other- Any other duties as required and deemed appropriate by the Head of Business Systems and Governance & Controls

Person Specification

Qualifications

Essential

• Educated to GCSE level, including Maths & English (or equivalent)
• Knowledge of administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent demonstrable experience

Experience

Essential

• Significant experience of working in a Finance department (or similar corporate department) or an ERP Systems (e.g. Oracle) Administration Department

Desirable

• Experience of Oracle Financials and associated tools
• Experience of training end users of a computer system

Skills

Essential

• Standard level of Windows & Microsoft Office skills, including Excel, Word, Email and Internet
• Good interest and aptitude for Finance/Procurement Systems and general IT
• Good verbal communication skills
• Able to plan & prioritise work. Able to work to deadlines. Numerate and accurate

Knowledge

Essential

• Understanding of finance/P2P processes

Desirable

• Awareness of audit requirements

Personal Attributes

Essential

• Self motivated and enthusiastic
• Strong interpersonal skills

Desirable

• Willing to update knowledge and acquire new skills

Other

Essential

• Able to travel to undertake the duties of the post at various locations

Desirable

• Able to work occasional long hours to meet important deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Ty Gwent

Lake View, Llantarnam Business Park

Cwmbran

NP44 3HR

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

You will provide NHS general medical services to registered patients on the practice list.

You will be required to provide all core primary care services as defined by the local CCG and NHS England requirements, including:

Clinical care to patients; consultation sessions, telephone triage, online consultation and home visits.

Investigation and examination, treatment and diagnosis or referral for medical problems presented by patients.

Provide preventative health care and advice to patients as required.

Adhere to the practice prescribing formulary, local and national guidelines.

Action test results, medical reports and examinations as necessary.

Complete necessary clinical administration for the role.

Work as part of a team to deliver QOF, enhanced services and KPI targets

Engage with NHS annual strengthened appraisal, PDP production, GMC revalidation and ongoing CPD.

Comply with practice policy or guidelines, including data protection, health and safety, QOF and prescribing confidentiality.

Person Specification

Experience

Essential

• -An experienced doctor with GP accreditation
• -Sound knowledge of the principles and values that support good medical practice

Personal Attributes

Essential

• -Good organisational skills
• -Will have excellent interpersonal skills and be committed to working as part of a team
• -Will have excellent communication skills, both written and verbal.
• -Clear commitment to delivering quality and patient focused services
• -Record of continuous professional development
• -Enjoy working for and within a team
• -Attention given to detail
• -Flexibility

Qualifications

Essential

• -Current registration with GMC and engaged in regular clinical work
• -MRCGP examination or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cricklewood General Practice

Address

Cricklewood General Practice

7 Oaklands Road

London

NW2 6DJ

United Kingdom

Employer's website

https://www.cricklewoodgp.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Play Team cover 7 days a week, maintain play areas and provide activities and resources that are developmental and age appropriate.

Cross site working at Peterborough or Hinchingbrooke.

Person Specification

Education and Qualifications

Essential

• NNEB
• NVQ Level three childcare

Experience

Essential

• Experience of working with children/young people

Desirable

• Documented evidence of Continuing Professional Development
• Experience of working as a team member.
• Experience of working within a hospital setting
• Experience of working with Adolescents and Young people

Key Skills

Essential

• Enthusiastic, Child-friendly
• Reliable and Trustworthy
• Effective verbal and written communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke park rd

Huntingdon

PE29 6NT

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information and to submit an application, please visit: https://pfchp.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F56bda789-eb72-4fc9-90d1-1a0d82eb98f0. Any applications not received via this route will not be considered.

Person Specification

Qualifications

Essential

• GCSE in English and Maths at Grade 4 minimum or equivalent
• Competent user of Microsoft Office applications including Word, Excel, Powerpoint and Teams

Desirable

• Qualification in Business Administration or equivalent
• Experience of using electronic document management or business systems

Experience

Essential

• Experience of working in an administrative or business support role
• Experience managing documents, records and databases
• Experience organising meetings, events or training activities
• Experience providing customer service to internal and external stakeholders
• Experience using Microsoft Office applications and administrative systems

Desirable

• Experience supporting a health and safety, compliance or operational team
• Experience raising purchase orders and processing invoices
• Experience maintaining departmental records and trackers
• Experience of applying health and safety legislation to processes and procedures
• Experience of supporting auditing
• processes, inspections.
• Good working knowledge of health care and primary health care services

Skills and Behaviours

Essential

• Strong organisational skills and detail oriented
• Excellent attention to detail
• Good written and verbal communication skills
• Ability to prioritise workloads
• Ability to work effectively as part of a team
• Ability to work with often repetitive workflow and to deadlines
• Ability to demonstrate being self motivated and resourceful
• Ability to work autonomously; and on own initiative with drive and enthusiasm.

Desirable

• Confidence using new systems and digital tools
• Commitment to personal development and continuous learning
• Ongoing commitment to self development, continuous professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Community Health Partnerships

Address

Suite 201,Cheltenham House

14-16 Temple Street

Birmingham

B2 5BG

United Kingdom

Employer's website

https://communityhealthpartnerships.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Play Team cover 7 days a week, maintain play areas and provide activities and resources that are developmental and age appropriate.

Cross site working at Peterborough or Hinchingbrooke.

Person Specification

Education and Qualifications

Essential

• NNEB
• NVQ Level three childcare

Experience

Essential

• Experience of working with children/young people

Desirable

• Documented evidence of Continuing Professional Development
• Experience of working as a team member.
• Experience of working within a hospital setting
• Experience of working with Adolescents and Young people

Key Skills

Essential

• Enthusiastic, Child-friendly
• Reliable and Trustworthy
• Effective verbal and written communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The principle purpose of the job is to improve the psychological health & wellbeing of people within the post holders specialist field of practice

This will be achieved in this post through undertaking the following areas of responsibility:

1. To ensure the systematic provision of a high quality psychological service in specialist field of practice, across Community Eating Disorder Services (CEDS), as a key component of integrated mental health and wellbeing services across DPT

2. Providing clinical leadership and supervision for less experienced staff, trainees and volunteers employed by or attached to the CEDS psychological therapy team.

3. To provide specialist psychological interventions to clients with eating disorders and their families/carers

4. Carrying a specialist caseload of clients, and providing advice and consultancy to patients and professionals.

5. To work autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within professional and Trust guidelines as lead specialist.

6. The post holder will receive regular professional and clinical supervision in accordance to Trust policy and to Professional Practice Guidelines set out by the British Psychological Society or appropriate designated Professional Body.

7. Observe, and abide by all relevant Professional Codes of Conduct and Practice including the British Psychological Society. The post holder will be fully registered with the Health Professions Council as a condition of employment.

Duties and Responsibilities

Communication and Working Relationship Skills

• Clients, family and carers: To communicate in a highly skilled and sensitive manner with clients who may have specific difficulties in understanding and/or communicating and who may be hostile, antagonistic or highly emotionally disturbed.
• Multidisciplinary team colleagues: To work closely with colleagues in the multidisciplinary teams on a day to day basis.
• Health & social care staff: To communicate with a wide range of health & social care staff in hospital and in community settings in a highly skilled and sensitive manner, complex and sensitive information concerning the assessment, formulation and treatment plans of clients under the services care. To provide support & guidance in the application of psychological principles and techniques, and to foster reflective practice.
• Senior managers & professional staff: To maintain and build good working relationships with senior professional staff and managers across the Trust, to foster a positive approach to the Integrated mental health and wellbeing service and to enable effective negotiation.

Analytical and Judgemental Skills

• To provide specialist psychological expertise and advice.
• To provide specialist therapies, developing psychological formulations and assessments of clients, formulating plans for their psychological treatment and implementing specialist psychological interventions for individuals, carers, families and groups.
• To support the Professional Head, Operational Manager, Practice and Strategic Development Leads and Professional Leads by undertaking service development and redesign projects and coordinating the resulting work within the team.
• To provide complex assessment of specialist conditions.

Planning and Organisational Skills

• The psychology service: To plan and organise own work within the service setting and to contribute to the development and improvement of the provision of psychological services within the Eating Disorder pathway, to best meet the organisations strategy and priorities.
• The multidisciplinary service: To provide psychology/therapy supervision to the multi-professional planning and development of Adult Eating Disorder Services

Responsibility for Patient/Client Care, Treatment and Therapy

• Assessment & Intervention: To provide expert psychological therapies, developing specialist psychological formulations and assessments of clients, formulating plans for their psychological treatment and implementing specialist psychological interventions for individuals, carers, families and groups, and to demonstrate awareness of diversity issues. To provide and facilitate regular expert support groups for families and carers.
• Consultation & guidance: To provide advice, guidance and consultation on psychological aspects of patient care to colleagues, other service providers, patients, supporters and families.

Responsibility for Policy and Service Development Implementation

• The post holder is accountable for their own professional actions, acting within Trust policies and procedures and Professional Practice Guidelines.
• Policy & service: To implement policies and procedures for the provision of psychology and therapy services within own service and other services within the Trust.
• R & D: To support the R&D activities of the psychology and psychological therapy service.

Responsibility for Finance, Equipment and Other Resources

• To be responsible for the safe keeping of equipment under own use.

Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management

• Leadership & supervision: To lead and professionally supervise less experienced psychology/therapy staff, trainees and volunteers.
• To provide placement responsibilities for trainee staff.
• To contribute to the provision of therapy supervision for non-psychology/therapy staff within eating disorder pathway
• To support placements for trainee staff in line with professional guidelines

Responsibility for Information Resources and Administrative Duties

• To maintain accurate records, compliant with Trust Practice Standards.
• To be responsible for using an email account to generate, monitor and respond to the e-mail traffic by which the Trust conducts much of its internal communication.

Responsibility for Research and Development

• To utilise theory, evidence-based literature and research to support evidence based practice in psychological therapy
• To conduct project work including specific areas of audit, research or service evaluation.
• As a clinician to be responsible for collecting clinical practice and outcome data that contributes to building practice based evidence and service evaluation. To participate in service audits and relevant research projects.

Freedom to Act

• The post holder is accountable for their own professional actions, acting within Trust policies and procedures and Professional Practice Guidelines.
• To work autonomously within clinical professional guidelines and exercise responsibility for the governance and psychological practice within the locality/speciality. Interpretation of professional and Trust guidelines, and implementing policies in conjunction with peers, Head of Profession, Operational Manager, and Professional Leads.
• To provide expert and specialist clinical psychology/systemic therapy expertise and advice, guidance and consultation on psychological aspects of patient care to colleagues, other service providers, patients, supporters and families.

Any Other Specific Tasks Required

• To ensure all clinical care and treatment provided by psychologists/psychotherapists/therapists is carried out under appropriate supervision and leadership.
• To ensure that all relevant staff groups continuously update the skills and techniques relevant to their clinical work.

Review of this Job Description

• This job description is intended as an outline indicator of general areas of activity and will be amended in the light of changing service needs. This job description is to be reviewed in conjunction with the post holder on an annual basis.

Person Specification

Communication and Working Relationship Skills

Essential

• Excellent verbal, nonverbal and written communication skills.
• Strong leadership qualities, resilience, and ability to handle ambiguity and uncertainly.
• Skills in managing conflict, negotiation and achieving consensus in complex situations in the pursuit of agreed strategic aims.
• Ability to work flexibly and as part of a team.

Analytic and judgement skills

Essential

• Ability to integrate complex data; make highly skilled evaluations and decisions; and take a long term perspective.

Qualifications

Essential

• Clinical or Counselling Psychologist with Doctoral level qualification registered with HCPC
• OR
• Psychological Therapist (masters level or above) or equivalent recognised by the appropriate clinical body e.g. BABCP, UKCP

Desirable

• Further training in related area
• Further training in at least one other psychological therapy.
• Successful completion of a post-graduate supervision training.

Experience

Essential

• Experience in working with people with severe and complex mental health problems
• Experience of teaching, training and/or supervision.
• Experience in undertaking leadership roles within clinical psychology/psychotherapy/therapy services in the NHS and in contributing to the development, implementation and evaluation of strategies and clinical policies in multi-disciplinary, multi-agency contexts. Experience, and/or training in diversity awareness and social inequality.

Desirable

• Experience of working with Eating Disorders in either Community or in-patient services.
• Experience of service development

Knowledge and Skills

Essential

• Broad knowledge of specialist services and of the services in the NHS where psychology and psychotherapy/other therapy is commonly applied.
• Extensive knowledge of the skills, practice and knowledge base of Clinical Psychology/Psychotherapy
• Knowledge of the policy context of specialist psychological services within the organisation and of clinical leadership arrangements in this setting

Desirable

• Specialist knowledge of Psychological Therapy interventions with Eating Disorders

Other

Essential

• Highly skilled in specialist interventions with the client group.
• Advanced psychological assessment and formulation skills including risk assessment

Planning and Organisational Skills

Essential

• Proven organisational, planning and time management skills.
• Ability to work under pressure and cope with deadlines.

Desirable

• Project management skills/experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon Partnership NHS Trust

Address

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Core Duties

The Social Prescribing Link Worker will:

• Take referrals from within TLCP Practice/PCN. These could come from a number of sources such as GPs, nurses, pharmacists, INT, Care Navigators, and care coordinators.
• Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes;
• Develop trusting relationships by giving people time and focus on what matters to them;
• Take a holistic approach, based on the persons priorities, and the wider determinants of health;
• Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services; including capturing the physical and mental vitals.
• Evaluate the individual impact of a persons wellness progress.
• Manage and prioritise their own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
• Where required and as appropriate, refer people back to other health professionals within the network eg when there is a mental health need requiring a qualified practitioner.
• Draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups to receive social prescribing referrals. They will ensure those organisations and groups are supported, have basic safeguarding processes for vulnerable individuals and can provide opportunities for the person to develop friendships, a sense of belonging, and build knowledge, skills and confidence.
• Work together with all local partners and members of the PCN MDT to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured, by making them aware of small grants or micro-commissioning if available, including providing support to set up new community groups and services, where gaps are identified in local provision.
• Have a role in educating non-clinical and clinical staff within the organisation what other services and support are available within the community and how and when patients can access them. This may include verbal or written advice and guidance.

Other Duties:

• Work within the policies of the scheme and Practices.
• Maintain a good working knowledge of health and safety procedures. Participate in data-led evaluation of the service.
• Promote client involvement in the management of the service.
• Participate in regular supervision sessions and appraisals with your line manager. Attend training and development activities as identified and participate in meetings as required. Take an active role in reflecting, reviewing and developing professional knowledge, skills and behaviours.
• Maintain administration systems and workspace used in a clean and tidy condition.
• Attend site MDTs to embed relationships and promote social prescribing across the PCN.
• Work flexibly to meet the needs of clients and use appropriate judgement to ascertain the number and length of sessions required, whilst being mindful of service capacity.
• Undertake any other duties that are commensurate with the post and within the post holders clinical competence.
• Proactively develop strong links with local agencies and seek regular feedback about referral quality, as well as the impact of social prescribing on referral agencies.

Person Specification

Qualifications

Essential

• NVQ Level 3, Advanced level or equivalent qualifications or working towards
• Is enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute
• Demonstrable commitment to professional and personal development

Desirable

• Training in motivational coaching and interviewing or equivalent experience

Experience

Essential

• Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
• Experience of supporting people, their families and carers in a related role (including unpaid work)
• Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
• Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
• Experience of data collection and using tools to measure the impact of services
• Ability to work flexibly and enthusiastically within a team or on own initiative
• Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
• Have awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when the persons needs are beyond the scope of the role for example, when there is a mental health need requiring a qualified practitioner

Personal Attributes

Essential

• Ability to actively listen, empathise with people and provide person-centred support in a non-judgemental way
• Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people from diverse communities
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential and providing motivational coaching to support behaviour change, adapting to individual levels of activation and health literacy
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders, adapting communication styles accordingly; possesses a high level of written and oral communication skills
• Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues, with demonstrable experience of partnership working and of building and maintaining effective relationships across a variety of organisations and colleagues
• Can demonstrate personal accountability, emotional resilience and ability to work well under pressure

Other

Essential

• Meets DBS enhanced reference standards and criminal record checks
• Willingness to work flexible hours when required to meet work demands
• Access to transport and ability to travel across the locality regularly, including to visit people in their own homes and support people to attend activities as appropriate.

Desirable

• Driving License

Skills and Knowledge

Essential

• Knowledge of the personalised care approach. Utilises the evidence base for social prescribing interventions and activities.
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
• Understanding of, and commitment to, equality, diversity and inclusion.
• Knowledge of community development approaches including asset-based community development and community resilience
• Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
• Able to work from an asset-based approach, building on existing community and personal assets
• Understanding of the needs of small volunteer-led community groups and ability to contribute to supporting their development
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
• Confidently approaches difficult conversations

Desirable

• Local knowledge of VCSE and community services
• Knowledge of how the NHS works, including primary care and MDT working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Lewisham Care Partnership

Address

56-60 Loampit Vale

Lewisham

London

SE13 7SX

United Kingdom

Employer's website

https://www.thelewishamcarepartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will be responsible for delivering and developing an advanced clinical pharmacy service to the Gastroenterology Department, in particular for patients with inflammatory bowel disease. They will provide an expert pharmaceutical service for the management these patients, deliver high quality pharmaceutical care and improve patient safety. They will provide information and advice to the Gastroenterology team about drugs, doses administration and potential side effects, including initiating and modifying treatment. They will educate patients about changes to their medication and how to take specific medicines.

The post-holder(s) will be an independent prescriber and prescribe medicines for agreed patients within their own level of experience and competence, and in line with current legislation and local polices. They will mainly work within the outpatient setting (conducting outpatient clinic appointments) but as required by the service may cover an in-patient ward. They will review patients as part of a pharmacist led consultation which may include prescribing medication, ordering and interpreting bloods tests or other investigations and corresponding with Primary Care. They will access and interpret clinical information e.g., from the ePMA system (Sunrise Clinical Manager), the Patient administration system (TrakCare), Pharmacy computer system (EMIS) as well as case notes. They will work with the speciality to reduce waiting lists and streamline patient follow up.

As a member of the wider clinical pharmacy team, the post-holder(s) will be required to provide general pharmacist duties within the department and to other clinical specialities as the service requires. This would involve provision of a ward clinical pharmacy service. The post holder(s) would be responsible for:

- Reviewing prescriptions to ensure they are legal, safe, cost effective, clinically necessary and appropriate, accurate and complete.

- Undertaking medicines optimisation and reconciliation

- Arrange for drugs to be supplied to a patient, ward or department

Participation in pharmacy department late night, weekend and bank holiday rotas will be required. Based on the needs of the service and at the discretion of the Associate Pharmacy Directors, the post holder(s) may be required to work at both the Gloucestershire Royal Hospital and Cheltenham General Hospital sites.

Knowledge, Skills and Experience

- Four year Vocational Masters degree with one years postgraduate competency assessment with examination to enter the register otherwise Bachelor of Pharmacy degree or Bachelor of Science degree along with equivalent skills gained through experience

- Registration with the General Pharmaceutical Council (GPhC)

- Provide evidence of Continuing Professional Development to comply with General Pharmaceutical Council (GPhC) requirements

- Postgraduate Diploma in Clinical Pharmacy or equivalent skills gained through significant experience as a clinical pharmacist within hospital pharmacy

- Pharmacist Independent Prescribing qualification

- Knowledge of current therapeutics within area of clinical responsibility and promote evidence based practice

- Able to work alone and unsupervised

- Ability to organise and prioritise own workload including dealing with frequent interruptions

- Effective oral and written communication with colleagues, staff and patients.

- Ability to write reports and make presentations to a range of colleagues in various settings

- Intermediate competence in standard range of IT programs

Main Duties and Responsibilities

1.Provision of Clinical Services/Clinical Responsibilities

The postholder(s) will work within the Gastroenterology team, and-

- Conduct outpatient clinic appointments

- Prescribe and Monitor specialist medicines for inflammatory bowel disease

- Registering patients for homecare and completing prescriptions

- Requesting, reviewing and monitoring lab results and other relevant investigations

- Infusion prescribing and chart rewrites for case day admissions

- Counselling patients on complex medication

- Participate in MDT

- Consultation with patients between appointments where required to resolve medication and prescription issues.

- Respond to medication related questions from other members of the MDT

- Demonstrate excellent communication skills, verbal and written documentation.

- Review and write policies and procedures as required

- Implement new medicines when they become available/NICE approved (e.g. formulary, pathways, setting up homecare service where applicable)

As a member of the wider clinical pharmacy team, the post-holder(s) will be required to provide general pharmacist duties within the department and to other clinical specialities as the service requires. This would involve provision of a ward clinical pharmacy service. The post holder(s) would be responsible for:

- Reviewing prescriptions to ensure they are legal, safe, cost effective, clinically necessary and appropriate, accurate and complete.

- Undertaking medicines optimisation and reconciliation

- Arrange for drugs to be supplied to a patient, ward or department

2. Professional Development, Education and Training

Participate in the departmental clinical pharmacy induction and development programme through;

- Involvement in the devising of training and development programmes

- Provide clinical supervision of less experienced pharmacists, trainee pharmacists and vacation students as required

- Act as a clinical diploma tutor for junior pharmacists as appropriate

- Develop and deliver education and training in line with local and national objectives and contribute to pharmacy modernisation initiatives being undertaken within the department.

- Be involved in, and lead where appropriate, the recruitment, selection, induction and appraisal of new staff.

Conduct formal and in-formal teaching sessions for medical professionals and nursing and pharmacy staff on;

- Therapeutics within area of clinical responsibility.

- The prescribing and administering of medicines and appropriate Trust policies.

Support clinical placements for undergraduate pharmacy students and participate in the programme through;

- Supervision of ward-based activities

- Tutorials

- Assessment of students participation and work produced during placement, and the provision of formal feedback to the university as required.

3. Management and Leadership

- Promote positive and effective communication

- Act as the central point of contact between the Pharmacy Department and the Gastroenterology Department

- Represent the service, and the department, as part of multi-professional teams, and at meetings (Departmental and Divisional)

- Support the Clinical Governance agenda by advising on strategy for reducing medication errors and improving safety in conjunction with the Associate Pharmacy Directors and Lead Clinical Pharmacists

- Investigate individual adverse incidents related to drug use within the speciality in collaboration with the Clinical Risk and Effectiveness Department.

- Monitor trends associated with errors in prescribing, dispensing or administering drugs

- Produce financial reports as appropriate.

- Work with the Biologics Pharmacists to co-ordinate the adoption of best value bio-similars.

- Work with the Formulary Pharmacy team to monitor drug expenditure, horizon scan for new medicines within speciality and support the implementation of NICE technology Appraisals

- Act as a role model for junior pharmacy staff

- Line management of junior pharmacists (including appraisals, career development interviews and performance management)

- Manage and/or supervise MOTs and junior Pharmacists as necessary

- Deputise for Line Manager where delegated/instructed

4. Research and Development

- Maintain safe systems of work at all times, being responsible for the quality and accuracy of all work undertaken

- Develop and maintain clinical skills and knowledge necessary to deliver an evidence based service.

- Identify own development needs, aligning these to service requirements and personal aspirations. Proactively develop and improve own practice using all available resources

- Understand and contribute to the development, implementation, monitoring and evaluation of policies/ protocols/ guidelines relevant to the specialist area.

- Contribute to the clinical pharmacy service strategy including participation in the clinical pharmacy meetings.

- Work with departmental leads to enhance service where appropriate in order to increase efficiency and modernise the department e.g. prepare business plans for proposed new service developments.

- To be responsible for implementing changes in clinical pharmacy practice and reducing variation in prescribing practice.

- Plan, undertake and participate in project work and clinical audit to monitor and develop the service.

To promote a research culture within the pharmacy department e.g. by encouraging pharmacy staff to publish articles, to integrate research evidence into practice, and to identify gaps in the evidence base.

Person Specification

Qualifications

Essential

• Active registration with the General Pharmaceutical Council (GPhC)
• UK recognised Degree in Pharmacy
• Qualified as a Pharmacist Independent Prescriber

Desirable

• Health assessment skills qualification

Knowledge and Skills

Essential

• Extensive knowledge of medicines optimisation acquired through Post graduate Clinical Pharmacy Diploma or equivalent experience or training
• Excellent communication skills, both oral and written. Able to produce a range of written documents, including drug usage reports, SOPs, policies and guidelines.
• Excellent interpersonal skills. Able to challenge inappropriate prescribing and influence prescribing decisions of all healthcare professionals including senior medical colleagues.
• Able to effectively and appropriately escalate concerns to reduce risk & promote safety
• Be proficient in IT and applications including Word, Excel, Outlook

Experience

Essential

• Significant clinical experience working in a UK hospital at minimum band 7 level equivalent or above, covering a wide range of duties
• Experience delivering and developing a clinical pharmacy service
• Evidence of significant personal development, professionally and managerially

Personal Attributes

Essential

• Self-motivated, able to use initiative & prioritise workload as well as work as part of a multi-disciplinary team
• Adaptable to the changing needs of the service including flexible working patterns (e.g. weekend working and working at both sites) and capable of working in a demanding environment with frequent interruptions
• Has a responsive, solution focused approach to addressing issues and barriers
• Positive and Enthusiastic about area of work and achieving results
• Demonstrate Trust values of Caring, Listening and Excelling within role and act as a role model to junior colleagues
• Awareness of professional and personal limitations, and willing to seek advice and support where necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will deliver patient care on a daily basis. They should be expert in all areas of nursing care from patients admission to discharge, which facilitates clinical practice development. As nurse in charge they have overall responsibility for day-to-day management of their clinical area and for ensuring all care is delivered according to Trust policies and procedures maintaining associated records. They will manage, support and lead a team of nurses in the delivery of evidence based patient-centred care, which is of a high standard. They will assist the senior sister in the management of staff including appraisal, rotas, recruitment and selection and the supervision of learners. They will provide advice and support to patients, relatives and members of the multi-disciplinary team. Utilising clinical audit, research, supervision of practice and teaching, they will monitor and improve standards of care by efficient and effective use of resources and liaise with the senior sister at all times. The will provide leadership on the Trusts values and behaviours.

Person Specification

Qualifications

Essential

• Registered Nurse Part 1 or 12
• Recent post qualification or equivalent experience in acute setting
• Demonstrates professional updating of knowledge in past one/two years

Desirable

• Teaching qualification ENB 998 or City & Guilds 730 or equivalent
• First degree
• D32/33 [A1]NVQ Assessors Award

Knowledge

Essential

• Demonstrable experience within acute hospital setting
• Can demonstrate up-to-date clinical credibility / competence
• Evidence of advanced skills in practice i.e. iv additives, cannulation and venepuncture
• Knowledge and understanding of current issues in acute NHS setting
• Knowledge of clinical governance issues such as complaints handling, clinical risk management.
• Evidence of research based practice

Desirable

• Clinical audit
• Evidence in changing practice and project management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be a key member of the Paediatric Oncology Shared Care Unit (POSCU) multidisciplinary team (MDT), caring for children and teenagers (0-19 years) with cancer and their families. As a registered and accountable nurse, to act in the best interests of your patients at all times and take personal responsibility for your actions and decisions. To be responsible for patient assessment, planning of care, implementing and supervising safe and compassionate care, and evaluating the effectiveness of care. As an NMC registrant facilitate learning and development of others. You will be open, transparent and trustworthy. As a Trust employee act with integrity and uphold the values and beliefs of the Trust and the NMC Code of Conduct.

Person Specification

Qualifications

Essential

• RN (child) / RSCN /RGN with paediatric oncology experience/experience in a paediatric SACT setting
• Post registration education relevant to post. First level degree or working towards one.
• Evidence of recent professional updating and relevant personal development
• Teaching/Mentorship qualification
• Post registration oncology qualification or willing to undertake
• Administration of SACT course or to undertake and complete in the first 6 months of the role.

Knowledge

Essential

• Specialist knowledge and experience of caring for children and teenagers with cancer and their families.
• Significant post registration experience at a senior nurse level or equivalent
• Can demonstrate up to date clinical credibility and competence
• Knowledge and experience of clinical governance issues such as complaints handling, clinical risk management
• Knowledge of the National Paediatric Oncology Service Specifications
• Experience in identifying need for and carrying out audits

Desirable

• Mentorship experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are managed by an Occupational Therapist, working within a supportive and respectful multidisciplinary environment. Our close working relationships across acute and community services allow us to find creative solutions and provide the right care in the right place.

You will have regular access to clinical supervision and support from highly experienced OT colleagues, alongside opportunities to develop your professional skills and contribute to the continued development of the service.

The service operates 7 days a week, 8am6pm.We offer: Regular clinical supervision formal and informal Opportunities for professional & personal development In-service training & post graduate education Flexible Working Good multidisciplinary working

The post holder assists in the development, administration and provision of a specialist Occupational Therapy service; carries a varied caseload of recently discharged patients. Managing complex assessment, with predominantly physical conditions and with regard to the physical, emotional, psychosocial, spiritual and social aspects of their care.

Directly responsible for the management of own caseload of patients referred for IDT assessment, treatment and management within the multi-disciplinary team/community.

Assists in the management of the specialist team providing, developing and planning an Occupational Therapy service to patients for this client group.

Person Specification

Qualifications

Essential

• Diploma/degree in OT/PT by recognised awarding body e.g. Royal College of Occupational therapists/CSP.
• Must satisfy the criteria for full membership of the Health and Care Professions Council (HCPC)
• Further qualifications/Study

Desirable

• An approved supervisor for OT/PT degree students

Knowledge

Essential

• Knowledge of the role of Occupational Therapy for people with a wide range of physical dysfunction.
• Able to assess for and fit basic equipment to facilitate safe discharge
• Previous experience relating to specialist area
• Experience of working in an acute hospital setting
• Knowledge of relevant NHS and SS legislation
• Able to assess for and fit complex equipment and teach patient/carer in the safe use of these
• Experience with community/mental health conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• Apply clinical criteria to the management of our DMARD and Biologic patients.
• Responsible for booking of DMARD and Biologic patients requiring clinician review or infusions.
• Oversee the end to end pathway, using the system to inform, for our patients on DMARDs and Biologics.
• Use Alex Health as required to progress pathways for patients including creating encounters.
• To work with the wider clinical team to progress prescriptions and medication for patients.
• Complete, where required, weight and BP checks for the patients as part of their clinical pathway.
• Named contact point, liaising with patients and relatives, as well as medical representatives, GPs/other hospitals, nursing staff, Rheumatology team and support services to ensure that appointments are appropriately planned and managed. This can be face-to-face in clinics or over the telephone.
• To provide advice to patients in matters relating to their appointments, and with regard to their position on the waiting list.
• To deal with enquiries from all service users in a helpful, courteous and diplomatic manner.
• To ensure a high standard of Customer Service is provided at all times in relation to booking complex appointments with patients.
• Required to identify, resolve and pre-empt any situation that may result in a breach of access targets. Regularly analyze waiting list information to ensure compliance within national waiting time standards.
• To ensure all patient admission information is recorded on Alex Health / DAWN and CRIS in a timely manner so the same information is reflected on systems simultaneously.
• To work with all relevant members of Multi-disciplinary team to ensure that all available re lists/ clinics are utilized to maximum potential, including replacing short-notice cancellations and identification of vacant sessions that may be used by alternative Doctors/ Pharmacists, Clinical Nurse Specialists as required.
• Analysis of information regarding waiting lists and identify requirement for additional capacity and flag to relevant operational team / Chief Pharmacist/ CNS for Rheumatology in a timely manner to ensure that patients are treated within Access Policy and government waiting time standards.
• Responsible for ensuring information regarding patients' special needs and/or co morbidities are documented and communicated to relevant wards/departments i.e. Transport or stretcher patient.
• To communicate all changes to relevant personnel.

Person Specification

Qualifications

Essential

• Has achieved the Care Certificate
• NVQ Level 3 or Equivalent level of knowledge

Experience

Essential

• Has completed a minimum of two years as a Health Care Assistant
• Experience of working with patients and providing information regarding their appointments or treatment plan

Desirable

• Knowledge of Medical Terminology appropriate to Rheumatology
• Experience of working with DAWN

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To provide a high standard of individualised patient care reflecting individual competencies and education that involves relatives/carers as appropriate. To be responsible for the nursing care of a defined group of patients. To assist in the management and organisation of the nursing service in the clinical area including the teaching and management of more junior staff or those in training.

Person Specification

Qualifications

Essential

• Registered Nurse Part 1 or 12
• Evidence of recent professional updating and relevant personal development

Knowledge

Essential

• Demonstrates professional awareness and knowledge
• For Emergency Department 6 months post qualification acute ward experience

Desirable

• Understanding of current issues in Acute NHS setting
• Consolidation of Nurse Training
• Can demonstrate up-to-date clinical credibility/competence
• Knowledge of clinical governance issues such as complaints handling, clinical risk management
• Knowledge of current NHS and Professional issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications and Knowledge

Essential

• Degree/diploma in adult nursing
• Part III or 13 of NMC live register
• An understanding of relevant clinical practice/standards within identified clinical area

Desirable

• Be on the live register for mentors
• Evidence of current CPD/formal qualifications at an advanced level e.g. degree or post graduate level or equivalent knowledge/experiential learning
• Full understanding of relevant policy, drivers and application to clinical practice

Experience

Essential

• Appropriate knowledge/experience of working in Community Nursing
• Understanding of caseload management responsibilities
• Experience of Working within the NHS and community Nursing

Desirable

• Successful completion of preceptorship
• Evidence of specialist practice skills and impact of this on practice change/development

Skills and Competencies

Essential

• Ability to commute between the various sites
• Able to demonstrate effective interpersonal/communication skills
• Ability to demonstrate ethical values and attitudes within a culture of equality and diversity

Desirable

• Working knowledge of Trust policies and Procedures
• Ability to manage daily operations and maintain a safe working environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Community Services Whitby Hospital

Spring Hill

Whitby

YO21 1DP

United Kingdom

Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Royal Surrey Foundation Trust (RSFT) is a clinically led NHS trust providing joined up care by bridging the gap between hospital and community services. Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development. Royal Surrey Foundation Trust are working in partnership with Procare Health (a Federation for GP practices in Guildford and Waverley) providing adult community health services. The Tissue Viability service works very closely with district nurses, GPs, social care, local hospitals, other specialist nurses, therapists and others to help individuals manage their own conditions, maintain their independence and remain at home wherever possible.

Person Specification

Qualifications

Essential

• Registered Nurse

Desirable

• Non-medical prescribing qualification
• Degree or masters level education in relevant specialist area
• To hold a specialist tissue viability qualification

Knowledge

Essential

• Extensive knowledge of tissue viability specialty, acquired through post graduate course or equivalent experience.
• Wound care including pressure ulcers and leg ulcer expertise.
• Evidence of post qualifying and continuing professional development. Evidence of courses, conferences, study days. Be able to demonstrate how this has influenced practice.
• Must have an understanding of the national wound care strategy and current healthcare policy/national guidance and appreciate the implications of this on tissue viability field.
• Member of Nursing and Midwifery Council and other relevant organizations/professional bodies relevant to the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The main role of the TP is to work closely with medical colleagues as part of the with the ARCC clinical transfer team to deliver high-quality, safe and effective care whilst undertaking inter-hospital transfers. The TP provides support, care and necessary clinical interventions to patients in the hospital and transfer environment, using appropriate skills and equipment, ensuring they are transferred efficiently and safely to a facility which is best suited to provide treatment for their on-going clinical needs.

Person Specification

Qualifications

Essential

• Registered Nurse, ACCP, ODP or paramedic registered with NMC or HCPC.
• Post-registration critical care course or equivalent.
• Excellent knowledge and clinical skills in assessing and managing critically ill or deteriorating patients.
• Successful completion of IV medication administration and IV pump training.
• Successful completion of blood transfusion competencies.
• Successfully completed a Retrieval/Transfer Course (e.g. STricT) or willingness to complete upon appointment.
• Current adult resuscitation certificate (ILS or equivalent)
• Ability to interpret, analyse and act on information from multiple sources.

Desirable

• Local knowledge of the operational area and structure of the health care provision within the usual operational area.
• Evidence of relevant teaching/instructing in critical care or transfer.
• Completion of an advanced physical assessment course.
• Current advanced adult resuscitation certification (ALS or equivalent).
• Higher qualification in retrieval/transfer medicine (e.g. Diploma Immediate Medical Care, Diploma Retrieval and Transfer Medicine
• Evidence of degree level qualification

Knowledge

Essential

• Demonstrate expert critical care/acute care clinical skills.
• Significant relevant post registration experience in managing critically ill or deteriorating patients
• Evidence of managing critically ill or deteriorating patients within the last 18 months
• Evidence of mentorship/preceptorship roles.
• Experience of formal/informal teaching

Desirable

• Evidence of teaching/instructing in resuscitation or relevant subject.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Hubs in Crawley or Maidstone

Crawley/Maidstone

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder will:

• Provide a comprehensive and efficient medical secretarial service to the practice.
• Process referrals accurately and efficiently using the appropriate NHS referral systems and pathways.
• Prepare and manage clinical correspondence, referral letters, reports and associated documentation.
• Monitor referrals and outstanding actions, escalating concerns appropriately and supporting continuity of patient care.
• Liaise professionally with patients, secondary care, community services and other healthcare organisations.
• Manage incoming and outgoing correspondence and ensure information is recorded accurately within the patient record.
• Support QOF-related administrative work including searches, registers, recalls and patient follow-up.
• Use Ardens Manager to support population health, contractual and performance-related administrative work.
• Use AccuRx to coordinate patient communications, invitations, recalls, questionnaires and follow-up.
• Maintain and review clinical and disease registers and identify patients requiring monitoring, reviews or other action.
• Coordinate patient invitation and recall programmes and follow up non-responders as required.
• Support good data quality and accurate coding within the clinical system.
• Assist with wider practice administration and service-improvement work appropriate to the role.
• Maintain confidentiality and comply with practice policies relating to information governance, data protection and patient confidentiality.
• Undertake other appropriate duties consistent with the nature and level of the post.

Person Specification

Qualifications

Essential

• Previous experience working as a Medical Secretary within UK General Practice. This part of the role will consist of 30hour support over 5 days and you will be required to know all of the below essential pathways and this aspect of the role will be considered a handover from the present secretary
• Experience using EMIS Web or a comparable GP clinical system.
• Good knowledge and practical experience of GP referrals, clinical correspondence and medical secretarial processes.
• Provide a comprehensive and efficient medical secretarial service to the practice.
• Process referrals accurately and efficiently using the appropriate NHS referral systems and pathways.
• Prepare and manage clinical correspondence, referral letters, reports and associated documentation.
• Monitor referrals and outstanding actions, escalating concerns appropriately and supporting continuity of patient care.
• Liaise professionally with patients, secondary care, community services and other healthcare organisations.
• Manage incoming and outgoing correspondence and ensure information is recorded accurately within the patient record.
• Understanding of confidentiality and information governance within General Practice.
• Strong IT skills and confidence using GP clinical and administrative systems.
• Excellent written English, communication and organisational skills.
• High level of accuracy and attention to detail.
• Ability to prioritise and manage a busy and varied workload.
• Ability to work independently while contributing positively to the wider practice team.
• Professional and compassionate approach when communicating with patients.

Desirable

• This aspect of the role will consist of around 7hours per week and will entail training (where required) by the Practice Manager
• Experience of QOF administration, patient recalls and management of disease registers.
• Experience using Ardens Manager.
• Experience using AccuRx, particularly patient messaging, questionnaires, invitations and recalls.
• Experience of searches, coding and data-quality work within General Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Red Practice

Address

Walton Health Centre

Rodney Road

Walton

KT12 3LB

United Kingdom

Employer's website

https://redpracticewalton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder is responsible for:

Participating in the provision of routine physics support to brachytherapy treatments

Participating in radiation dosimetry, quality assurance and calibration of radiotherapy equipment.

Participating in the provision of the Radiotherapy Treatment Planning service.

Exercising responsibilities in accordance with the Ionising Radiation Regulations 2017 (IRR17) and the Ionising Radiation (Medical Exposure) Regulations 2017 (IRMER2017).

Participating in the research and development activities of the department

Participating in teaching, training and staff development

Person Specification

Qualifications

Essential

• Good B.Sc.(Hons) degree
• MSc in Medical Physics (or related subject)
• IPEM Part II training, STP training or ACS certificate of attainment, or equivalent.
• HCPC registered Clinical Scientist

Desirable

• PhD in Radiotherapy Physics, or equivalent scientific experience

Knowledge

Essential

• Specialist theoretical and practical knowledge of a wide area of radiotherapy physics (for example that accrued from national 3 year training scheme or equivalent demonstrable experience
• Specialised theoretical and practical knowledge of the field of ionising radiation
• In depth experience of modern external beam radiotherapy and brachytherapy techniques
• Knowledge and experience in the use of specialist testing and measurement equipment to monitor the performance and safety of modern radiotherapy treatment machines.
• Specialist Knowledge of clinical issues and their implications for radiotherapy physics practices.
• Specialist Knowledge of clinical procedures in radiotherapy
• Knowledge of physical and radiological anatomy and disease states relevant to Oncology practice
• Knowledge of patient and staff risks arising from exposure to ionising radiation
• Broad knowledge of other areas of medical physics e.g. Radiology, Nuclear Medicine, MRI and Ultrasound
• Understanding of patient and staff risks arising from equipment failure or operator error
• In-depth knowledge and understanding of relevant legislation, regulations, national standards, professional codes of practice and other guidelines.
• Understanding of hazards posed by and precautions needed with ionising and non-ionising radiation and electrical, material, biological and mechanical hazards
• Knowledge of external beam treatment planning systems and algorithms, including necessary quality assurance procedures.
• Registered for Continuing Professional Development

Desirable

• Experience of various Radiotherapy Clinical Trials
• Experience of managing projects
• Experience of working in or supporting research in the clinical environment
• Experience in teaching and training.
• Aria/Eclipse experience
• Corporate Member of the Institute of Physics and Engineering in Medicine (or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be a trained and competent phlebotomist with experience in a health care setting and will carry out duties to include wards, clinics and GP surgery based work or any other department deemed necessary. This will involve routinely handling biological samples and it is therefore essential that he/she is aware of the departmental safety policies which must be observed at all times.

The post holder will be required to perform a range of venepuncture techniques in a variety of clinical settings and will work without direct supervision. The post holder will be assessed on their practical skills and knowledge base and must have reached competency equivalent to QCF Level 3 Unit 4223/340 Obtain A Venous Blood Sample (HSC 3053).

The work requires flexible approach to hours of employment. The department operates 7 days a week. You will also be required to cover some Bank Holidays

Person Specification

Qualifications

Essential

• Venepuncture certificate or evidence of Phlebotomy training
• Evidence of acceptable equivalent to QCF or higher
• The post holder will be assessed on their practical skills and knowledge base and must have reached competency equivalent to QCF Level 3 Unit 4223/340 Obtain A Venous Blood Sample (HSC 3053).

Skills, Knowledge & Experience

Essential

• Basic numeracy and language skills
• Previous phlebotomy experience in a healthcare environment
• Knowledge of relevant Medical Terminology
• Knowledge of basic anatomy and physiology
• To demonstrate the ability to collect blood samples correctly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a registered, accountable and autonomous Allied Health Professional to act in the best interests of your patients at all times and take personal responsibility for your actions and decisions. To be responsible for patient assessment, planning of care, implementing and supervising safe and compassionate care, and evaluating the effectiveness of care. As an NMC registrant facilitate learning and development of others. You will demonstrate leadership qualities and be open, transparent and trustworthy. As a Trust employee act with integrity and uphold the values and beliefs of the Trust and the NMC Code of Conduct or equivalent.

Person Specification

Qualifications

Essential

• Registered Nurse Part 1 or 12 or equivalent
• First Degree or working towards this
• Evidence of recent post qualification in cancer nursing or equivalent experience in a SACT setting
• Ability to demonstrate professional updating of knowledge in past one/two years
• Care of the Patient Requiring SACT Course
• Teaching Qualification ENB 998, Mentorship Qualification

Knowledge

Essential

• Demonstrates up to date clinical credibility/competence
• Evidence of advanced skills in practice i.e. iv additives, cannulation and venepuncture, and SACT administration
• Knowledge and understanding of current issues in Acute NHS setting
• Can demonstrate up-to-date clinical credibility/competence
• Knowledge of clinical governance issues such as complaints handling, clinical risk management
• Knowledge of current NHS and Professional issues

Desirable

• At least 1 year working as a Band 6 SACT nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Accountable To: Director of Nursing & Quality

Reports To: Head of Hospice at Home

MAIN DUTIES

• Undertake a broad range of nursing support activities and duties relating to the care of patients with end of life care needs in their own homes.
• Provide care for named patients with end of life care needs usually in their own homes in accordance with the patients care plan as defined by the Hospice at Home senior nurse, with minimum direct supervision.
• Establishes and maintains effective communications with patients, carers and health professionals in a professional manner.
• Is alert to, and recognises changes in patients symptoms and conditions and notifies other health care professionals as necessary
• Assists patients with administration of regular oral medication where the patient is self-medicating
• In line with Hospice policy monitors the administration of medication via syringe drivers and undertakes first line troubleshooting in line with proven competence.
• In line with Hospice policies on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately
• Provides emotional and practical support to patients carers or family members
• Demonstrates safe and appropriate use of hoists and manual handling equipment.
• When appropriate cares for the patient after death and supports family members/ carers
• Undertakes delegated clinical tasks and procedures linked to the Hospice at Home Healthcare Assistant Competences
• Participates in audits, surveys or other clinical governance activities as requested
• Uses resources economically and efficiently.
• Maintains IT competency in order to make full use of electronic communications and to access appropriate hospice data sources and training opportunities.
• Contributes to the health, safety and well-being of patients, carers and self by being aware of and adhering to hospice policies and guidelines on Health and Safety at Work; Fire Precautions and Regulations; Security of Lone Worker; and Infection Control.
• Undertakes training and demonstrates competence in a range of nursing activities and tasks in support of patient care
• Maintains a portfolio of professional development and participates in the St Johns Hospice performance appraisal scheme, identifying personal achievements, objectives and development needs.
• Has an understanding of the philosophy and ethos behind the care provided at St Johns Hospice, and to assist the registered nurses in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff.
• Shares the responsibility within the nursing teams for delivering high quality holistic nursing care for the patients and their families.
• Is part of the multi-disciplinary care of patients.
• Acts in a responsible, professional manner at all times whilst employed by and undertaking duties at St Johns Hospice. To be aware of the policies governing health, safety and fire prevention and reporting accidents/incidents.

General :In addition to the specific duties and responsibilities outlined in this job description, all employees should be aware of their specific responsibilities towards the following:

• St Johns Hospice operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Hospice business outside the office.
• Adhere to all health, safety and fire regulations and to co-operate with the Hospice in maintaining good standards of health and safety.
• Adhere to Lone Worker working practices as set out in the relevant policy documents.
• Uphold ethical and professional standards and not behave in a manner that is likely to bring the Hospice into disrepute.
• Promote and sustain a responsible attitude towards equal opportunities and diversity within the Hospice.
• Demonstrate a commitment to ongoing registration requirements or any national, professional or occupational standards associated with the role.
• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
• This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

The post-holder will be expected to participate in induction and on-going training and development and work in accordance with Hospice policies and procedures and to act at all times with due regard to the health and safety of self and others.

This role description is not intended to be definitive or restrictive and may be subject to review and amendment.

STANDARD/ENHANCED DISCLOSURE REQUIREMENT

Enhanced DBS disclosure + Adult Barring Check required for this post.

DUTIES AND RESPONSIBILITIES TO ST. JOHNS HOSPICE

Please refer to the uploaded Job description for full details of the points below

1. Confidentiality

2. Health and Safety

3. External Interests

4. Statutory Training

5. Flexibility

6. Safeguarding

7. Disclosure and Barring

8. Equality and Inclusion

9. Volunteers

Person Specification

Qualifications

Essential

• Willing to work towards satisfactory completion of Care Certificate & Hospice competency framework for HCAs
• Full UK Driving Licence

Desirable

• NVQ 3
• Completed the Care Certificate

Experience

Essential

• Recent experience of patient care at end of life
• Experience of working in the community setting
• Experience of working as part of a wider team

Desirable

• Experience of working in a specialist palliative care setting
• Experience of lone working

Knowledge and Skills

Essential

• Knowledge of holistic patient care for those at end of life
• Ability to respond to changes in patient conditions
• Good Communication & interpersonal skills
• Knowledge of prioritising a patients care needs
• Ability to work without direct supervision in a patients home
• Uses own initiative
• Good IT skills and able to use a range of software (e.g. Word, Outlook, Excel etc).
• Accurately document care given in patient documentation
• Communicates well with information about care to carers and families

Values and personal attributes

Essential

• Willingness to work flexibly, including unsocial hours
• Positive attitude
• Motivated
• Committed to self -development
• Mature and responsible attitude
• Empathy and understanding

Miscellaneous

Essential

• Full UK driving licence (manual transmission).
• Access to own vehicle during working hours (business use insurance required).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St John's Hospice

Address

Slyne Road

Lancaster

LA2 6ST

United Kingdom

Employer's website

https://www.sjhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Digital Service Desk Analyst is the first point of contact between end users and the IT organisation. The analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible or alerting / escalating them to the appropriate specialist support groups. The position requires technical troubleshooting abilities and excellent customer service skills.

Person Specification

Qualifications

Essential

• Degree level education or equivalent specialist knowledge acquired through relevant experience

Desirable

• Qualification in Customer Service/telephone training
• Qualification in IT support, e.g. CompTIA A+, CompTIA N+ Certification
• ITIL Foundation Certificate in IT Service Management

Knowledge

Essential

• Min 1 year experience of working on an IT Service Desk or similar technical support environment
• Experience of operating within Service Level Agreements and following working policies and procedures
• Use of Service Management and Helpdesk software
• Proven computer software and hardware troubleshooting knowledge and experience in a professional environment
• Excellent knowledge of PC architecture and peripherals

Desirable

• Experience of working in Healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)