Job summary

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The Portering Supervisor / Working Porter is responsible for the delivery and day-to-day supervision of portering services across designated sites. The post holder will lead by example through active participation in portering duties while supervising the portering team to ensure safe, timely and efficient movement of patients, equipment, materials, waste, linen, mail and supplies. The post holder will contribute to service resilience by coordinating portering resources during periods of increased demand, unplanned events and emergency situations.

The post holder will be expected to work as part of the wider Facilities team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Facilities Services Department should the needs of the service demand it. This will include providing supervisory support and advice to teams within other disciplines should the need arise.

Main duties of the job

Service delivery and operational management

1. Ensure that a comfortable and safe service user/client environment is provided at all times

2. Undertake additional reasonable duties consistent with the role to support service continuity, including emergency response and incidental support to service users.

3. Liaise with other Facilities services on site to co-ordinate activity.

4. To be the point of contact on each site for portering services.

5. All directorate staff will be required to act, up, down and across (within own capabilities and training) as required to ensure that an efficient and professional service is delivered at all times throughout the Directorate and the Trust

6. Supporting the Apprenticeship programme for Portering Services

7. Day to day supervision and a practical training of other team members

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job summary

The Estates Hard FM Team is responsible for the day to day repairs, PPM and operational testing for a wide range of building services and equipment located in the Trust.

We are looking to recruit a highly motivated and flexible Maintenance Electrician to join our multi-Skilled Estates team at Mile End Hospital site providing operational maintenance services throughout the Trust and its associated properties and sites.

You will be a keen team member with a recognised building services electrical apprenticeship or equivalent and have post qualification experience with in a complex building services environment. Duties will include statutory maintenance works as instructed to ensure compliance with current HTM's, Electrical Regulations, ACOP's and Trust policies.

To undertake duties of a Competent Person (CP) in accordance with the relevant NHS HTM Guidance.

Also to maintain and repair of Electrical Generators, refrigeration equipment, electrical distribution systems, air conditioning, air handling plant etc..

Applicants should have a good all round ability and be capable of working on their own initiative to undertake planned preventative and reactive maintenance and specialist engineering duties.

This position will require you to participate in the Estates emergency on-call rota which includes out of hours working at all Barts Health Trust sites.

Main duties of the job

The post holder will be responsible as the electrical craftsperson within the in-house electrical maintenance team and to liaise and or coordinate directly with electrical contractors in the day to day running of the Estates service delivery within the Mile End Hospital and or Royal London Hospital Retained Estates within Barts Health Estates & Facilities Services.

Under direction of the Senior Electrical Craftsperson, Estates Supervisor and or Estates Manager ensure all buildings; plant and equipment are electrically serviced and maintained throughout Mile End Hospital and or Royal London Hospital Retained Estate in accordance with Statutory & Mandatory requirements in a timely manner. Including Planned Preventative Maintenance (PPM) and Reactive Maintenance (RM), minor works, major overhauls and replacement. In addition, the Electrical Craftsperson will be required to be a self-starter who is able to work on his/her own initiative.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Job summary

The East Midlands Acute Provider (EMAP) Network is a group of the seven acute (hospital) providers across the East Midlands who have come together to maximise the opportunity afforded through collaboration. We have been working together as a collaborative since 2021 and while each NHS Trust has its own unique challenges, we also share a common goal which is to make things better for our population. We work together when it is beneficial to do so at scale.

Since 2021, EMAP has matured and continues to develop. It is now governed through a joint memorandum of understanding, led by the Chief Executives of the acute hospitals. EMAP's remit considers both specialised and district general hospital services with a focus on short term delivery whilst aligning for long term strategic benefits.

If you are already working for one of the seven acute hospitals that is a member of EMAP, a secondment will be considered. The majority of the role is office based. There may be an occasional requirement to travel across the east midlands to support a workshop / event. This will happen 2-3 times a year.

The Service Improvement Lead plays a key role within EMAP. The role develops delivery plans, contributes directly to service development, performance improvement and long-term sustainability. The post holder supports healthcare transformation, value-for-money planning and the successful setup and delivery of projects within the EMAP.

Main duties of the job

Main Duties of the Job

• Lead identification, analysis, design and delivery of EMAP programmes/
• Implement and monitor effective processes, procedures and governance for service improvement.
• Ensure optimal use of resources, including financial and activity modelling.
• Present complex, sensitive and contentious information to diverse stakeholders using structured change management approaches.
• Develop project plans, allocate tasks, manage risks, issues and dependencies, and adjust plans as needed.
• Produce PIDs, and ensure all projects follow rigorous PMO and change control processes.
• Develop policies, procedures, care pathways, SOPs and protocols to support improvement initiatives.
• Maintain documentation, monitor progress and report regularly on milestones and resources.
• Proactively manage stakeholders, resolving conflict and supporting engagement across clinical and operational teams.
• Lead risk and issue tracking, escalation and resolution.
• Analyse complex data, best practice, develop business cases, produce reports and support decision-making.

Please refer to the Job Description and Person Specification for the full breakdown of tasks, duties and responsibilities.

About us

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Job summary

We are looking for dynamic. motivated and flexible Unscheduled Care Coordinators to join our Out of Hours (OOH) operational team. This is a vital role in supporting the smooth delivery of urgent primary care services across multiple regions. Working flexibly, you will help manage clinician allocations, patient flow, and logistical coordination to ensure safe and timely patient care. Shifts are allocated in advance by the rota team based on service demand, offering a balance of flexibility and consistency for staff.

This is an excellent opportunity for individuals who thrive in fast-paced environments and wish to make a real impact on patient experience and service delivery.

Flexi Shift Allocation

Work flexibly within a range of shift patterns allocated in advance by the rota team according to service demand.

Communicate shift availability and preferred working times proactively to the rota team to support planning.

Maintain up-to-date awareness of service changes, local operational pressures, and key updates that affect shift delivery.

Demonstrate flexibility to work at any HUC base as required, supporting equitable cover across all localities.

Main duties of the job

You will be responsible for coordinating clinicians, managing home visit allocations, monitoring vehicle movements, and ensuring that patients are seen promptly. The role involves real-time communication with drivers, clinicians, and reception teams to keep services running efficiently and safely. You will maintain accurate operational records, support the Shift Manager in managing service performance, and help ensure adherence to HUC's policies and NHS standards. Flexibility is key, as shifts include weekday evenings, overnights, weekends, and bank holidays.

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:

Exclusive Discounts: Unlock savings on shopping, travel, and more, through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£12.80 an hour plus Out of Hours enhancements

Contract

Bank

Working pattern

Flexible working

Reference number

4265 - 8309574

Job locations

Welwyn Garden City , Bedford, Peterborough, Taunton

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Job description

Job responsibilities

The Unscheduled Care Coordinator (Flexi) plays a central role in ensuring the effective running of HUCs Out of Hours and urgent care services. Working closely with the Unscheduled Care Shift Manager, you will:

• Allocate home visit requests to clinicians and coordinate patient flow across multiple sites.
• Monitor and track vehicles, resources, and real-time operational activity using IT systems.
• Act as the main communication link between clinicians, drivers, and administrative teams.
• Maintain clear records, performance logs, and detailed shift handovers.
• Uphold patient confidentiality, follow safeguarding procedures, and promote HUCs values of respect, integrity, and teamwork.
• Participate in mandatory training, service improvement initiatives, and reflective practice.

You will need strong organisational, communication, and problem-solving skills, as well as the ability to stay calm under pressure. The role is suited to individuals with operational or administrative experience in a healthcare, emergency, or logistics settingor those with transferable experience and a willingness to learn.

Job description Job responsibilities The Unscheduled Care Coordinator (Flexi) plays a central role in ensuring the effective running of HUCs Out of Hours and urgent care services. Working closely with the Unscheduled Care Shift Manager, you will: Allocate home visit requests to clinicians and coordinate patient flow across multiple sites. Monitor and track vehicles, resources, and real-time operational activity using IT systems. Act as the main communication link between clinicians, drivers, and administrative teams. Maintain clear records, performance logs, and detailed shift handovers. Uphold patient confidentiality, follow safeguarding procedures, and promote HUCs values of respect, integrity, and teamwork. Participate in mandatory training, service improvement initiatives, and reflective practice. You will need strong organisational, communication, and problem-solving skills, as well as the ability to stay calm under pressure. The role is suited to individuals with operational or administrative experience in a healthcare, emergency, or logistics settingor those with transferable experience and a willingness to learn.

Person Specification

Experience

Essential

• Experience in an operational, administrative, or coordination role within a fast-paced environment where prioritisation and accuracy are critical.
• Excellent written and verbal communication skills, with the ability to convey information clearly across multidisciplinary teams.
• Proven understanding of resource management, scheduling, and patient flow within healthcare or service delivery, or relatable experience with a willingness to learn.
• Proficiency in IT systems including Microsoft Office, call-handling, and operational tracking software.
• Strong problem-solving and analytical skills with the ability to make sound, evidence-based decisions in real time.
• High attention to detail and accuracy in recording and reporting operational data.
• Ability to manage competing priorities while maintaining focus on safety and service delivery.
• Demonstrated integrity, professionalism, and confidentiality when handling sensitive information.
• Emotional resilience with the ability to manage stress and maintain performance under pressure.
• Commitment to equality, diversity, and inclusion, and to maintaining a supportive team culture.

Desirable

• Experience within NHS 111, Out of Hours, or urgent care environments.
• Familiarity with healthcare governance, safeguarding, and data protection standards.
• Understanding of NHS performance targets (e.g., KPIs, breach management, and escalation protocols).
• Experience supporting dispersed or remote teams.
• Ability to mentor and support junior colleagues to promote teamwork and development.
• Competence in using analytical tools or dashboards to support decision-making and service improvement.
• A proactive approach to learning, self-improvement, and contributing to service development.

Person Specification Experience Essential Experience in an operational, administrative, or coordination role within a fast-paced environment where prioritisation and accuracy are critical. Excellent written and verbal communication skills, with the ability to convey information clearly across multidisciplinary teams. Proven understanding of resource management, scheduling, and patient flow within healthcare or service delivery, or relatable experience with a willingness to learn. Proficiency in IT systems including Microsoft Office, call-handling, and operational tracking software. Strong problem-solving and analytical skills with the ability to make sound, evidence-based decisions in real time. High attention to detail and accuracy in recording and reporting operational data. Ability to manage competing priorities while maintaining focus on safety and service delivery. Demonstrated integrity, professionalism, and confidentiality when handling sensitive information. Emotional resilience with the ability to manage stress and maintain performance under pressure. Commitment to equality, diversity, and inclusion, and to maintaining a supportive team culture. Desirable Experience within NHS 111, Out of Hours, or urgent care environments. Familiarity with healthcare governance, safeguarding, and data protection standards. Understanding of NHS performance targets (e.g., KPIs, breach management, and escalation protocols). Experience supporting dispersed or remote teams. Ability to mentor and support junior colleagues to promote teamwork and development. Competence in using analytical tools or dashboards to support decision-making and service improvement. A proactive approach to learning, self-improvement, and contributing to service development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Welwyn Garden City , Bedford, Peterborough, Taunton

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Welwyn Garden City , Bedford, Peterborough, Taunton

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

Bradford City 5 Primary Care Network is looking for an experienced and motivated PCN Data Quality Lead to help us improve the quality consistency and use of data across our eight GP practices

This is an exciting opportunity to take a leading role in strengthening how our PCN uses data to support patient care service delivery and improvement

Working closely with practice teams and the PCN management team you will help improve SystmOne data quality coding searches and reporting You will support practices to identify and resolve data quality issues improve appointment and activity data and develop reliable searches and reports that help us understand our populations and target services effectively

The role will be particularly important as primary care develops more proactive and neighbourhood based models of care Accurate data is essential to identifying patients who need support monitoring outcomes and demonstrating the impact of our services

We are looking for someone who combines strong SystmOne and primary care data skills with the ability to work collaboratively with practices explain data clearly and turn findings into practical improvements

This is an opportunity to shape a new PCN role and make a measurable difference across Bradford City 5 PCN.

Main duties of the job

The PCN Data Quality Lead will work across our eight GP practices to improve the accuracy consistency and usefulness of primary care data

A key part of the role will be working with practices to identify data quality issues and turn these into practical improvements You will develop and maintain SystmOne searches reports templates and coding processes and support teams to use these consistently

You will review appointment and activity data including GPAD and help practices identify issues with appointment book configuration slot mapping and recording that may affect the quality of reported data

The role will support the PCN to identify patient cohorts for proactive care long term conditions frailty dementia health inequalities and other agreed priorities ensuring that searches are accurate reproducible and useful to practices

You will produce clear reports and dashboards to help the PCN understand performance activity and population needs and support contractual and quality improvement work

You will work directly with practice managers clinicians administrative teams and the PCN management team providing guidance training and practical support to improve data quality

The postholder will also help establish consistent data quality standards and processes across the PCN and monitor whether improvements are being maintained.

About us

Bradford City 5 Primary Care Network is a collaborative network of eight GP practices working together to improve health outcomes and deliver high quality coordinated care for our diverse communities across inner city Bradford

Our member practices are Avicenna Medical Practice Bevan Healthcare Bradford Moor Practice Dr Hamdani's Practice Moor Park Medical Practice Peel Park Surgery Primrose Surgery and Valley View Surgery

We have a growing multidisciplinary PCN team working alongside our practices to deliver additional services improve access and support more proactive and personalised care

Our communities experience significant health inequalities and we recognise that high quality data is essential to understanding population needs identifying patients who may benefit from additional support and ensuring resources are targeted effectively

We value collaborative working practical problem solving and continuous improvement We want our Data Quality Lead to work closely with practices rather than simply produce reports helping teams understand their data and make sustainable improvements

The successful candidate will be supported by the PCN management team and will have the opportunity to shape and develop this new role establishing consistent data quality processes across our network

This is an excellent opportunity to join a supportive PCN team and make a visible impact across eight practices.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

1 years

Working pattern

Part-time

Reference number

A0721-26-0008

Job locations

Barkerend Health Centre

Barkerend Rd

Bradford

West Yorkshire

BD3 8QH

United Kingdom

Job description

Job responsibilities

Job purpose

The PCN Data Quality Lead will provide specialist hands-on data quality support across Bradford City 5 Primary Care Network and its eight member practices

The postholder will lead improvements in the accuracy consistency completeness and effective use of primary care data with a particular focus on SystmOne coding searches reporting appointment data and patient identification

The role will work closely with practice managers clinicians administrative teams and the PCN management team to identify data quality issues develop practical solutions and ensure improvements are embedded and maintained

A key purpose of the role is to ensure that the PCN has reliable data to support patient care contractual delivery population health management proactive care health inequalities service planning and developing Neighbourhood working

Data quality and coding

Undertake regular reviews of data quality across PCN practices and identify areas requiring improvement

Work with practices to improve the accuracy consistency and completeness of clinical and administrative coding

Identify variation in coding and recording between practices and support the development of consistent PCN approaches where appropriate

Investigate data quality issues and work with practice teams to understand the cause and implement practical solutions

Develop processes to monitor whether agreed data quality improvements are being maintained

Support practices to improve the quality of information used for patient identification reporting and service delivery

SystmOne searches and reporting

Develop maintain test and document SystmOne searches and reports for agreed PCN and practice priorities

Ensure searches are accurate reproducible and appropriately validated before they are used for operational or reporting purposes

Support practices to use agreed searches reports templates and coding processes consistently

Develop reliable patient searches to support proactive care long-term conditions frailty dementia health inequalities and other agreed PCN priorities

Review existing searches and reports and update or replace them where required

Maintain appropriate documentation so that key searches reports and data processes can be understood and reproduced

GPAD and appointment data

Support practices to improve the quality and accuracy of GP appointment data

Review appointment book configuration slot types mapping and recording processes that may affect GPAD and other reported appointment activity

Work with practice teams to identify incorrect or inconsistent appointment mapping and support corrective action

Monitor appointment data following changes to determine whether improvements have been achieved and sustained

Provide practical guidance to practice teams on accurate and consistent appointment recording

Performance and contractual support

Support the PCN management team and practices with accurate data for PCN DES IIF QOF and other agreed contractual or quality improvement requirements

Develop searches and reports to identify eligible patient cohorts and monitor progress against agreed priorities

Support validation of reported activity where data quality concerns are identified

Highlight data gaps inconsistencies and risks that may affect performance reporting or patient identification

Provide clear information to support planning decision making and improvement work across the PCN

Population health and proactive care

Use primary care data to support identification of patients who may benefit from proactive or targeted support

Support the development of reliable patient cohorts for agreed PCN programmes

Work with PCN teams and practices to improve the quality of data used for population health management and health inequalities work

Support emerging Neighbourhood working by helping ensure that relevant primary care data is accurate consistent and suitable for planning and service delivery

Help the PCN understand variation between practices and identify opportunities for targeted improvement

Reporting and insight

Produce clear regular reports and dashboards for the PCN management team and member practices

Present complex data in a clear and accessible way for clinical and non-clinical colleagues

Identify trends variation gaps and areas requiring further investigation

Provide appropriate interpretation and context alongside reports rather than presenting data without explanation

Work with practices to translate findings into practical actions and monitor the impact of agreed changes

Practice support and training

Build effective working relationships with practice managers clinicians administrative teams and other PCN staff

Provide practical support to practices to resolve identified data quality issues

Deliver appropriate guidance coaching and training on coding searches reporting appointment mapping and agreed data quality processes

Help practice teams understand how the quality of data entered into clinical systems affects patient care reporting performance and service planning

Encourage shared learning and consistent approaches across PCN practices

Work collaboratively and constructively recognising that practices may have different systems processes and levels of data quality maturity

Governance and information handling

Maintain confidentiality and comply with relevant information governance data protection and PCN and practice policies

Access patient information only where necessary and authorised for the responsibilities of the role

Ensure reports containing patient identifiable information are handled securely and only shared with authorised individuals

Use aggregated or anonymised information where appropriate

Maintain clear documentation of important searches reports definitions and data quality processes

Escalate significant data quality information governance or patient safety concerns through appropriate PCN or practice routes

Quality improvement

Take a structured improvement approach to identified data quality problems

Establish appropriate baseline information before significant improvement work where possible

Agree actions responsibilities and timescales with relevant teams

Measure the impact of changes and provide evidence of improvement

Identify recurring issues and develop sustainable solutions rather than relying solely on one-off data cleansing

Share effective approaches and learning across the PCN

Prioritise work according to patient safety contractual requirements operational impact and agreed PCN priorities

Working relationships

The postholder will work closely with the PCN Clinical Director PCN Managers practice managers GPs nurses administrative teams and the wider PCN multidisciplinary workforce

The role may also involve working with relevant external partners where required for agreed PCN data and reporting priorities

The postholder will need to build positive relationships across all eight practices and be able to provide constructive challenge where data quality or recording processes require improvement

Management and accountability

The postholder will be employed by Bradford City 5 PCN Limited and will work across the eight member practices

The postholder will work under the direction of the PCN management team and within agreed PCN governance arrangements

The role requires the ability to manage an agreed workload independently while maintaining regular communication with the PCN management team and practice teams

The postholder will provide regular updates on progress risks issues and measurable improvements

Training and development

Maintain and develop knowledge of SystmOne primary care data quality reporting and relevant contractual requirements

Complete required induction mandatory training and information governance training

Participate in supervision appraisal and continuing professional development

Attend relevant PCN practice and team meetings where required

Keep up to date with changes that affect primary care data recording reporting and patient identification and support practices to understand the implications

General responsibilities

Promote equality diversity and inclusion in all aspects of the role

Work in accordance with Bradford City 5 PCN Limited policies and procedures

Maintain professional standards confidentiality and appropriate conduct at all times

Contribute positively to the development of the PCN and its services

Undertake other reasonable duties consistent with the purpose level and responsibilities of the PCN Data Quality Lead role.

Job description Job responsibilities Job purposeThe PCN Data Quality Lead will provide specialist hands-on data quality support across Bradford City 5 Primary Care Network and its eight member practicesThe postholder will lead improvements in the accuracy consistency completeness and effective use of primary care data with a particular focus on SystmOne coding searches reporting appointment data and patient identificationThe role will work closely with practice managers clinicians administrative teams and the PCN management team to identify data quality issues develop practical solutions and ensure improvements are embedded and maintainedA key purpose of the role is to ensure that the PCN has reliable data to support patient care contractual delivery population health management proactive care health inequalities service planning and developing Neighbourhood workingData quality and codingUndertake regular reviews of data quality across PCN practices and identify areas requiring improvementWork with practices to improve the accuracy consistency and completeness of clinical and administrative codingIdentify variation in coding and recording between practices and support the development of consistent PCN approaches where appropriateInvestigate data quality issues and work with practice teams to understand the cause and implement practical solutionsDevelop processes to monitor whether agreed data quality improvements are being maintainedSupport practices to improve the quality of information used for patient identification reporting and service deliverySystmOne searches and reportingDevelop maintain test and document SystmOne searches and reports for agreed PCN and practice prioritiesEnsure searches are accurate reproducible and appropriately validated before they are used for operational or reporting purposesSupport practices to use agreed searches reports templates and coding processes consistentlyDevelop reliable patient searches to support proactive care long-term conditions frailty dementia health inequalities and other agreed PCN prioritiesReview existing searches and reports and update or replace them where requiredMaintain appropriate documentation so that key searches reports and data processes can be understood and reproducedGPAD and appointment dataSupport practices to improve the quality and accuracy of GP appointment dataReview appointment book configuration slot types mapping and recording processes that may affect GPAD and other reported appointment activityWork with practice teams to identify incorrect or inconsistent appointment mapping and support corrective actionMonitor appointment data following changes to determine whether improvements have been achieved and sustainedProvide practical guidance to practice teams on accurate and consistent appointment recordingPerformance and contractual supportSupport the PCN management team and practices with accurate data for PCN DES IIF QOF and other agreed contractual or quality improvement requirementsDevelop searches and reports to identify eligible patient cohorts and monitor progress against agreed prioritiesSupport validation of reported activity where data quality concerns are identifiedHighlight data gaps inconsistencies and risks that may affect performance reporting or patient identificationProvide clear information to support planning decision making and improvement work across the PCNPopulation health and proactive careUse primary care data to support identification of patients who may benefit from proactive or targeted supportSupport the development of reliable patient cohorts for agreed PCN programmesWork with PCN teams and practices to improve the quality of data used for population health management and health inequalities workSupport emerging Neighbourhood working by helping ensure that relevant primary care data is accurate consistent and suitable for planning and service deliveryHelp the PCN understand variation between practices and identify opportunities for targeted improvementReporting and insightProduce clear regular reports and dashboards for the PCN management team and member practicesPresent complex data in a clear and accessible way for clinical and non-clinical colleaguesIdentify trends variation gaps and areas requiring further investigationProvide appropriate interpretation and context alongside reports rather than presenting data without explanationWork with practices to translate findings into practical actions and monitor the impact of agreed changesPractice support and trainingBuild effective working relationships with practice managers clinicians administrative teams and other PCN staffProvide practical support to practices to resolve identified data quality issuesDeliver appropriate guidance coaching and training on coding searches reporting appointment mapping and agreed data quality processesHelp practice teams understand how the quality of data entered into clinical systems affects patient care reporting performance and service planningEncourage shared learning and consistent approaches across PCN practicesWork collaboratively and constructively recognising that practices may have different systems processes and levels of data quality maturityGovernance and information handlingMaintain confidentiality and comply with relevant information governance data protection and PCN and practice policiesAccess patient information only where necessary and authorised for the responsibilities of the roleEnsure reports containing patient identifiable information are handled securely and only shared with authorised individualsUse aggregated or anonymised information where appropriateMaintain clear documentation of important searches reports definitions and data quality processesEscalate significant data quality information governance or patient safety concerns through appropriate PCN or practice routesQuality improvementTake a structured improvement approach to identified data quality problemsEstablish appropriate baseline information before significant improvement work where possibleAgree actions responsibilities and timescales with relevant teamsMeasure the impact of changes and provide evidence of improvementIdentify recurring issues and develop sustainable solutions rather than relying solely on one-off data cleansingShare effective approaches and learning across the PCNPrioritise work according to patient safety contractual requirements operational impact and agreed PCN prioritiesWorking relationshipsThe postholder will work closely with the PCN Clinical Director PCN Managers practice managers GPs nurses administrative teams and the wider PCN multidisciplinary workforceThe role may also involve working with relevant external partners where required for agreed PCN data and reporting prioritiesThe postholder will need to build positive relationships across all eight practices and be able to provide constructive challenge where data quality or recording processes require improvementManagement and accountabilityThe postholder will be employed by Bradford City 5 PCN Limited and will work across the eight member practicesThe postholder will work under the direction of the PCN management team and within agreed PCN governance arrangementsThe role requires the ability to manage an agreed workload independently while maintaining regular communication with the PCN management team and practice teamsThe postholder will provide regular updates on progress risks issues and measurable improvementsTraining and developmentMaintain and develop knowledge of SystmOne primary care data quality reporting and relevant contractual requirementsComplete required induction mandatory training and information governance trainingParticipate in supervision appraisal and continuing professional developmentAttend relevant PCN practice and team meetings where requiredKeep up to date with changes that affect primary care data recording reporting and patient identification and support practices to understand the implicationsGeneral responsibilitiesPromote equality diversity and inclusion in all aspects of the roleWork in accordance with Bradford City 5 PCN Limited policies and proceduresMaintain professional standards confidentiality and appropriate conduct at all timesContribute positively to the development of the PCN and its servicesUndertake other reasonable duties consistent with the purpose level and responsibilities of the PCN Data Quality Lead role.

Person Specification

Qualifications

Essential

• Relevant degree level qualification or equivalent demonstrable experience in primary care data information management business intelligence health informatics or a related field.
• Evidence of relevant continuing professional development.

Desirable

• Relevant training or qualification in data analysis health informatics quality improvement or primary care systems
• Training or recognised experience in SystmOne reporting searches or data management.

Experience

Essential

• Experience of working with primary care data and clinical information systems
• Strong practical experience of SystmOne including searches reporting coding and data quality work
• Experience of identifying investigating and resolving data quality issues
• Experience of developing and validating searches reports and patient cohorts
• Experience of analysing and presenting data to support service improvement performance monitoring or decision making
• Experience of working with a range of clinical and non-clinical colleagues to implement improvements
• Experience of managing competing priorities and delivering work to agreed deadlines

Desirable

• Experience of working within general practice or a Primary Care Network
• Experience of GP appointment data GPAD appointment book configuration or slot mapping
• Experience of supporting PCN DES IIF QOF or other primary care contractual requirements
• Experience of population health management health inequalities proactive care or identifying targeted patient cohorts
• Experience of developing dashboards or regular performance reporting
• Experience of delivering data quality training guidance or coaching to practice teams

Skills Knowledge and Personal Attributes

Essential

• Strong analytical and problem solving skills with the ability to identify data quality issues and develop practical solutions
• Good knowledge of SystmOne searches reporting coding and data quality principles
• Ability to interpret data identify trends and variation and communicate findings clearly to clinical and non-clinical colleagues
• Strong IT skills including Microsoft Excel and confidence working with data and reporting systems
• Excellent communication and interpersonal skills with the ability to build effective working relationships across multiple GP practices
• Ability to provide constructive challenge and support practice teams to make sustainable improvements
• Ability to work independently organise workload and prioritise competing demands
• Understanding of confidentiality information governance and the appropriate handling of patient identifiable information
• Understanding of how accurate primary care data supports patient care contractual delivery service planning and quality improvement
• Commitment to improving data quality and reducing health inequalities across the PCN.

Desirable

• Knowledge of PCN DES IIF QOF and other primary care contractual requirements
• Knowledge of GPAD and the importance of accurate appointment book configuration and slot mapping
• Understanding of population health management proactive care and the use of data to identify targeted patient cohorts
• Knowledge of health inequalities and the challenges affecting diverse inner city populations
• Experience of supporting colleagues through training coaching or practical guidance
• Understanding of developing Neighbourhood working and the importance of accurate data for integrated service planning.

Person Specification Qualifications Essential Relevant degree level qualification or equivalent demonstrable experience in primary care data information management business intelligence health informatics or a related field. Evidence of relevant continuing professional development. Desirable Relevant training or qualification in data analysis health informatics quality improvement or primary care systems Training or recognised experience in SystmOne reporting searches or data management. Experience Essential Experience of working with primary care data and clinical information systems Strong practical experience of SystmOne including searches reporting coding and data quality work Experience of identifying investigating and resolving data quality issues Experience of developing and validating searches reports and patient cohorts Experience of analysing and presenting data to support service improvement performance monitoring or decision making Experience of working with a range of clinical and non-clinical colleagues to implement improvements Experience of managing competing priorities and delivering work to agreed deadlines Desirable Experience of working within general practice or a Primary Care Network Experience of GP appointment data GPAD appointment book configuration or slot mapping Experience of supporting PCN DES IIF QOF or other primary care contractual requirements Experience of population health management health inequalities proactive care or identifying targeted patient cohorts Experience of developing dashboards or regular performance reporting Experience of delivering data quality training guidance or coaching to practice teams Skills Knowledge and Personal Attributes Essential Strong analytical and problem solving skills with the ability to identify data quality issues and develop practical solutions Good knowledge of SystmOne searches reporting coding and data quality principles Ability to interpret data identify trends and variation and communicate findings clearly to clinical and non-clinical colleagues Strong IT skills including Microsoft Excel and confidence working with data and reporting systems Excellent communication and interpersonal skills with the ability to build effective working relationships across multiple GP practices Ability to provide constructive challenge and support practice teams to make sustainable improvements Ability to work independently organise workload and prioritise competing demands Understanding of confidentiality information governance and the appropriate handling of patient identifiable information Understanding of how accurate primary care data supports patient care contractual delivery service planning and quality improvement Commitment to improving data quality and reducing health inequalities across the PCN. Desirable Knowledge of PCN DES IIF QOF and other primary care contractual requirements Knowledge of GPAD and the importance of accurate appointment book configuration and slot mapping Understanding of population health management proactive care and the use of data to identify targeted patient cohorts Knowledge of health inequalities and the challenges affecting diverse inner city populations Experience of supporting colleagues through training coaching or practical guidance Understanding of developing Neighbourhood working and the importance of accurate data for integrated service planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Bradford Moor Practice

Address

Barkerend Health Centre

Barkerend Rd

Bradford

West Yorkshire

BD3 8QH

United Kingdom

Employer's website

https://bradfordmoorpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Bradford Moor Practice

Address

Barkerend Health Centre

Barkerend Rd

Bradford

West Yorkshire

BD3 8QH

United Kingdom

Employer's website

https://bradfordmoorpractice.co.uk/ (Opens in a new tab)

Job summary

We are excited to welcome individuals who bring their enthusiasm to our Outpatient Administration teams based at our Peterborough or Huntingdon site.

We are seeking candidates who can maintain a calm and professional demeanour and be able to work under pressure and prioritise the workload.

Excellent communication and customer service skills are a must, and a positive approach to customer care is highly valued.

Computer literacy is essential, as you will be working with various Trust Patient Administrative Systems for data input and retrieval.

We are looking to recruit for the following:

• Reception team - full time 37.5 hours
• If you are ready to bring your positivity to our Outpatients Administration teams, apply now! Together we will make a positive impact and deliver excellence in healthcare to our patients.

Main duties of the job

You will take on a varied range of administrative responsibilities, such as registering confidential patient data into the Patient Administration System, booking appointments in order from waiting lists, liaising with patient enquiries face to face and over the telephone, completing attendances, cancelling and rescheduling appointments as required. As a Receptionist, you will be the welcoming face for our patients.

About us

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Job summary

An exciting opportunity has arisen for a motivated clinic utilisation and RTT coordinator to join our administrative team within the Dermatology Department based at Broadgreen Hospital.

It is expected that all applicants will have previous experience of working in the NHS, knowledge of iPM and waiting list management.

The successful candidate must be able to undertake all administrative duties, have excellent communication skills and be well organised. The candidate should be able to plan their own workload, using initiative to work both independently whilst also supporting the Waiting List Manager and always working to strict guidelines and adhering to trust targets.

Main duties of the job

• Monitoring of the service RTT in liaison with the Waiting List Manager to highlight concerns and potential issues.
• Undertake reviews of all clinic templates and agree and apply slot conversion rules with Clinicians and local management.
• Make best use of all available clinic appointments to ensure maximum utilisation for all clinics within the area.
• Manage and monitor all waiting lists to ensure that procedures are carried out within specified government targets and locally agreed clinical protocols.
• Ensure all patients are seen within government and local waiting time targets and service is managed in accordance with legislation, policies and guidelines to meet the overall objectives of LUHFT
• Provide and maintain an efficient and effective administrative service, undertaking a range of administrative duties in line with local policies and procedures.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Job summary

Join Our Maternity & Neonatal Staff Bank

We are looking for enthusiastic, compassionate and skilled Assistant Practitioner Nursery Nurses to join our Maternity and Neonatal Bank Team. This is an exciting opportunity to work flexibly across our maternity and neonatal services while making a meaningful difference to the care and experience of babies, parents and families.

As part of our bank workforce, you will have the opportunity to work in a variety of clinical settings, supporting babies requiring postnatal, transitional and special care, while working alongside experienced midwives, nurses and neonatal teams. You will play a vital role in delivering safe, high-quality, Family Integrated Care and helping parents build confidence in caring for their baby.

Why Join Our Bank?

• Work flexibly and choose shifts that fit around your lifestyle and commitments.
• Gain experience across perinatal services, developing a broad range of clinical and family support skills.
• Be part of a compassionate team committed to giving every baby the best possible start in life.
• Support parents during some of their most rewarding, challenging and memorable experiences.
• Contribute to a workforce that is recognised for delivering high-quality care to women, babies and families across Swansea Bay.

Main duties of the job

About the Role

Working under the direction of registered nursing and midwifery staff, you will provide hands-on care and support to babies and their families, including:

• Supporting infant feeding, including breastfeeding and expressing breast milk.
• Monitoring and recording observations and recognising changes in a baby's condition.
• Supporting babies receiving specialist treatments such as oxygen therapy, blood glucose monitoring, Nasogastric tube insertion and feeding and phototherapy.
• Providing practical and emotional support to parents and families.
• Assisting with admissions, transfers and discharge planning.
• Contributing to a welcoming, safe and caring environment for babies and families.

Who We're Looking For

We are seeking caring and motivated individuals who:

• Hold a Level 4 qualification or have equivalent experience at this level.
• Have experience working in a healthcare or caring environment.
• Demonstrate kindness, compassion and a commitment to family integrated care.
• Communicate effectively and sensitively with babies, parents, families and colleagues.
• Enjoy working as part of a multi-disciplinary team.
• Are able to work independently within their scope of practice whilst recognising when to seek support.

Make a Difference When It Matters Most

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Job summary

Join Our Dynamic Adult Crisis Resolution & Home Treatment Team in Coventry! Are you a Registered Professional with 12+ months' experience in an Acute or Community setting? Do you have a passion for supporting adults with mental illness in a way that truly makes a difference? If so, we have an incredible opportunity for you! Our Age-Independent Service is one team with two vital functions, delivering 24-hour care across Coventry. This is a fast-paced, high-energy environment where no two days are the same! You'll work 11.5-hour shifts alongside a passionate, multidisciplinary team, providing life-changing care to people in their own homes--helping them avoid hospital admission and empowering them to thrive.

Main duties of the job

You'll be at the heart of urgent triage, making critical decisions about care and treatment in real time.

Provide NICE-guideline advice on self-help, resilience, and treatment options via telephone triage.

Signpost to third-sector services and refer into secondary care when needed.

Work across Coventry, a vibrant, diverse city with two universities and a dynamic population. Thisrole is perfect for professionals who thrive under pressure, love problem-solving, and want to deliver high-quality, compassionate care in the community. You'll be supported by an experienced senior leadership team and a dedicated MDT who share your passion for mental health.

About us

Candidate Information Pack Dec 24

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Job summary

Are you a registered nurse seeking an opportunity in a brand new mental health service?

Oxford Health NHS Foundation Trust is delighted to invite applications for a Community Mental Health Nurse role within our newly established Assertive Outreach Team (AOT).

This innovative service will provide high-quality, person-centred care to individuals with complex mental health needs who may struggle to engage with traditional services. Operating across Oxford, the team will deliver proactive, flexible support, responding to need in a timely and coordinated manner.

Assertive Outreach is founded on active engagement rather than office-based care. Staff will work flexibly across the city, supporting individuals in community settings, their homes or Trust premises. Interventions will be tailored, relationship-focused and recovery-oriented, promoting continuity, trust and consistent engagement. Shared caseload responsibility, alongside a key worker model and regular MDT reviews, will enable rapid responses to relapse, risk and disengagement.

We are seeking motivated and compassionate professionals who are committed to supporting some of the most vulnerable people in our communities. You will be confident in managing complexity and dynamic risk, while working within a recovery-focused, trauma-informed framework. This is an opportunity to help shape a new service and make a meaningful difference across Oxford.

Discover more here

Main duties of the job

The Band 6 Nurse for the Oxfordshire Assertive Outreach Team (AOT), working across Oxford City, is responsible for delivering high-quality, recovery-focused and evidence-based nursing interventions to adults with severe and enduring mental health difficulties who experience significant challenges in engaging with services.

The Team will be a fully integrated multidisciplinary service comprising a Consultant Psychiatrist, Clinical Team Manager, Psychologists, Occupational Therapists, Nurses, Support Workers and Administrators.

You will:

• Work as an autonomous practitioner an active participant of the multi-disciplinary team undertaking specialist nursing assessments in collaboration with the patients and their families/carers and presenting back to the wider MDT.
• Work in partnership with patients and their families/carers to ensure the development of a treatment plan to facilitate their safety, promote their well-being and support their independence and inclusion in the community. This may include working closely with partner agencies.
• Deliver evidence-based interventions following NICE guidelines to promote recovery and relapse prevention in a variety of settings.
• Regularly review care and outcomes, supporting service users to complete clinical outcome measures and monitoring progress and adapting treatment options as required.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job summary

Are you a recently qualified OT looking to develop your skills and experience across a wide range of physical and mental health settings?We are looking for OT's to join our established and sought after Band 5 Occupational Therapy rotation.

Our rotation offers a unique opportunity to work in a mix of clinical areas across physical health, mental health and various specialist services. The rotation currently includes:

• Adult Mental Health (inpatient)
• Adult Learning Disability (community)
• Forensic Mental Health (inpatient)
• Stroke Rehabilitation (inpatient)
• Older Adult Mental Health (inpatient)
• Older Adult Mental Health (community)
• Community Therapy Service (community)
• Community Hospital rehabilitation (inpatient)

The rotation is focused in and around the city of Oxford, with some rotations based in the community hospitals to the south of the county. Each rotation is for a period of 8 months (subject to change).

This role will require you to travel countywide across the Trusts sites on a regular basis. You must therefore be comfortable with driving for work purposes and able to travel freely within the hours of the role. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.

Please contact Sophie Wenham-Wallace [email protected] OR Rachael Stamp, AHP Rotation Lead - [email protected]

Main duties of the job

• To provide Occupational Therapy that is evidence based and follows client-centred principles. This will include assessing, planning, implementing, and evaluating the outcome of interventions, documenting all stages of the process.
• Interventions may be carried out in hospital, community settings or during home visits.
• To develop skills and knowledge through participation in the Flyer Preceptorship Programme and other post-graduate opportunities.
• To participate effectively as a full member of the multidisciplinary team.
• To contribute to the education of occupational therapy students and apprentices.
• To work as a member of the multidisciplinary team establishing effective relationships with colleagues to benefit the treatment of clients in each setting. This will include contributing to decision making about client care programmes

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job summary

This exciting 10 PA post is a replacement post, to be shared with another full-time consultant who will work in the central (outer) area of the city. This post covers the provision of medical leadership to the inner area of the Scarborough Community Mental Health Team (SICT). The division between inner and central (outer) sections is purely for medical cover purposes and follows an equitable division of local GP surgeries. The community team continues to operate as one community team. The job is split into 3 PAs of supporting professional activities (SPA) and 7 PAs of direct clinical care (DCC).

The community team post is based at The Ellis Centre, 18 Dean Road, Scarborough which is a unit to house the facilities to support the delivery of community care to adults.

The community team receives an average of 100 - 120 referrals per calendar month with only a small proportion requiring assessments by the psychiatric team.

The post holder will not have a case load of their own but will work with other members of the multidisciplinary team, to ensure patient safety and appropriate care is delivered.

Main duties of the job

The appointed consultant will be expected to provide key medical leadership to the Community Mental Health Inner Team in Scarborough. The post holder is not expected to hold a care coordination role but may be expected to be the clinical lead for a specific cohort of patients stabilised on Clozapine and Lithium treatments (estimated caseload of 20-30 patients).

The post holder will have an average of 8 patients on CTO/MOJ. They will not have a case load of their own but will work with other members of the multidisciplinary team, to ensure patient safety and appropriate care is delivered.

The post-holder's core clinical duties will involve formulation, review and leadership meetings, MH Act related work, and involvement in complex care planning meetings. Based on Royal College recommendations, Outpatient work will comprise 3,5 PAs; Clinical Admin 1 PA; MDT work 1 PA; Emergencies 1 PA and MHA work 0,5 PAs..Management of patients on CTO, including assessments/reviews and attending tribunals and panels as appropriate.

The post-holder will be expected to provide clinical supervision to a resident doctor and expected to provide clinical placements for Medical Undergraduates form Hull York Medical School.

Further information can be found in the attached Job Description.

About us

We are one of the largest specialist mental health and learning disabilities trusts in the country operating from sites in Durham, Teesside, North Yorkshire and York and Selby. We provide a range inpatient and community services to people living in County Durham, the Tees Valley, Scarborough, Whitby, Ryedale, Harrogate, Hambleton and Richmondshire. We also provide additional specialist services to other parts of Northern England.

We deliver our services by working in partnership with eight local authorities and clinical commissioning groups, a wide range of voluntary organisations, as well as service users, their carers and the public.

Psychiatrists are essential contributors to our mental health teams. Service users expect and are justified to expect collaborative relationships with dedicated psychiatrists who work consistently as part of effective services. The Medical Directorate and Medical Development Team are striving to improve medical workforce recruitment and retention in a variety of ways and the cornerstone of these efforts is The TEWV Charter for the Medical Workforce. (Please see attached Supporting Document).

Job summary

Join our Acute Medicine team as a Part-Time Ward Clerk/Receptionist, providing essential administrative and reception support within our busy Same Day Emergency Care Unit.

In this key front-facing role, you will be the first point of contact for patients, visitors and colleagues, ensuring a professional, welcoming and efficient service at all times. You will undertake a wide range of administrative duties, supporting the smooth day-to-day operation of the unit and helping to maintain high standards of patient care.

The successful candidate will have excellent communication and organisational skills, with the ability to manage and prioritise their own workload using initiative and experience. You will be comfortable working in a fast-paced environment, liaising professionally with multidisciplinary teams, patients and visitors, and handling confidential information appropriately.

Duties will include reception services, data entry, record management, answering telephone enquiries, coordinating appointments and providing general administrative support to the Acute Medicine Clinical Team.

This role would suit an organised, motivated individual with strong customer service skills and a commitment to delivering a high-quality service within the NHS.

This post is fixed term/secondment for 12 months due to service needs. Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.

Main duties of the job

To work as a member of a team providing an efficient and comprehensive clerical support service for the Acute Medicine Clinical Team and visitors to the Same Day Emergency Care Unit. Thereby supporting the delivery of high quality service to patients and staff within the Department.

The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative duties.

The post holder will be expected to manage and prioritise their own workload using experience and initiative.

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our 'Croeso Candidate' booklet below for more information. If you have these Welsh language skills, please apply.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improveo We treat everyone with respecto We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job summary

Are you a dynamic and compassionate nursing leader ready to make a real impact in critical care?

CTM UHB is seeking an exceptional senior nurse to lead our critical care service at the Royal Glamorgan Hospital with vision, integrity and clinical excellence.

As Senior nurse for critical care, you will:

• Provide strategic and operational leadership across our critical care units
• Champion high standards of patient care, safety and experience
• Support and develop nursing teams to deliver excellence in acute and complex care
• Collaborate with multidisciplinary teams to drive innovation and service improvement
• Lead on quality assurance, governance and workforce planning

As a Senior Nurse joining CTM UHB, you will be enrolled in the newly launched Band 8a Nursing Leadership Programme. You will also receive the updated Senior Nurse Handbook and be supported through a competency-based framework. In addition, you will have monthly one-to-one meetings with the Lead Nurse for your directorate to provide ongoing guidance and support.

Come and be part of a forward-thinking health board committed to compassionate care. Work alongside inspiring colleagues in a supportive and inclusive environment. Access to professional development, leadership training, and career progression and make a difference in the lives of patients and staff every day.

Main duties of the job

We are looking for a registered nurse who has:

• Substantial experience in critical care.
• Proven leadership skills and a passion for empowering others.
• Strong clinical knowledge and a commitment to evidence-based practice.
• Excellent communication and decision-making abilities.
• A drive to shape the future of critical care nursing.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improveo We treat everyone with respecto We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job summary

Bradford City 5 Primary Care Network is looking for an enthusiastic, organised and compassionate Care Co-ordinator to join our growing PCN team.

This is an exciting opportunity to make a real difference to patients across our eight GP practices in inner-city Bradford. You will work closely with patients, carers, GP practices and our wider multidisciplinary team to help people navigate health and care services, understand the next steps in their care and access the support they need.

You will support patients with a range of needs, including people living with long-term conditions, frailty or dementia and those who may experience barriers to accessing healthcare. You will manage an agreed caseload, coordinate appointments and referrals, support multidisciplinary team working and make sure agreed actions are followed through.

You will join an established PCN team including Social Prescribing Link Workers, Health and Wellbeing Coaches, Clinical Pharmacists and other healthcare professionals.

We are looking for someone with excellent communication and organisational skills who is passionate about personalised care, reducing health inequalities and improving patients' experience of healthcare.

Main duties of the job

The Care Co-ordinator will work across Bradford City 5 PCN, supporting patients to navigate health, care and community services and ensuring that agreed actions are followed through.

The postholder will manage an agreed caseload of patients and work closely with GP practices and the wider multidisciplinary team. Key duties will include contacting patients and carers, coordinating appointments, referrals and reviews, helping patients prepare for care conversations and addressing practical barriers that may prevent them from accessing support.

The role will support multidisciplinary team (MDT) working by preparing relevant information, recording agreed actions, identifying responsible professionals and tracking actions through to completion.

The Care Co-ordinator will maintain accurate and timely patient records using SystmOne and agreed PCN templates, and will support the PCN to monitor activity and outcomes.

The postholder will work particularly with patients who have complex needs, long-term conditions, frailty or dementia, and people who may experience health inequalities or barriers to accessing services.

This is a non-clinical role. The postholder will work within agreed boundaries and promptly escalate clinical, safeguarding or safety concerns to the appropriate professional.

About us

Bradford City 5 Primary Care Network (PCN) is a collaborative network of eight GP practices working together to improve health outcomes and provide high-quality, coordinated care for our diverse communities across inner-city Bradford.

Our member practices are Avicenna Medical Practice, Bevan Healthcare, Bradford Moor Practice, Dr Hamdani's Practice, Moor Park Medical Practice, Peel Park Surgery, Primrose Surgery and Valley View Surgery.

We have a growing multidisciplinary PCN team which includes Social Prescribing Link Workers, Health and Wellbeing Coaches, Clinical Pharmacists, Mental Health Practitioners, First Contact Physiotherapists and other professionals working alongside our GP practices.

Our communities experience significant health inequalities, and a key priority for our PCN is making services easier to access and ensuring that patients receive the right support at the right time.

We value collaborative working, new ideas and continuous improvement. The successful candidate will be supported by the PCN management team, receive appropriate induction, training and regular supervision, and have the opportunity to help shape and develop the Care Co-ordinator role as our services continue to evolve.

This is an opportunity to join a supportive PCN team and contribute directly to improving patient experience, personalised care and joined-up working across our practices.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0721-26-0007

Job locations

Barkerend Health Centre

Barkerend Rd

Bradford

West Yorkshire

BD3 8QH

United Kingdom

Job description

Job responsibilities

Job purpose

The PCN Care Co-ordinator will provide practical personalised support to patients whose care involves several professionals or services

The postholder will help patients understand the next steps in their care communicate what matters to them and access the support agreed with their clinical team

The postholder will maintain a defined caseload coordinate appointments and referrals follow multidisciplinary team actions through to an outcome and raise concerns promptly

The Care Co-ordinator will work across Bradford City Five PCN member practices and with the wider PCN multidisciplinary team

Patient care and co-ordination

Use clinician-approved patient lists practice referrals and multidisciplinary team recommendations to identify and engage patients requiring care co-ordination

Contact patients using agreed methods explain the service and identify their priorities communication needs and any barriers to accessing care

Maintain an accurate and current caseload including contact dates next actions responsible professionals review dates and outcomes

Help patients prepare for conversations with GPs nurses pharmacists and other healthcare professionals

Support patients to understand agreed actions and personalised care and support plans ensuring they know who is responsible for each action and what happens next

Arrange and track agreed appointments referrals and reviews and help resolve practical barriers that may prevent patients from accessing care

Follow up missed appointments and contacts in accordance with agreed PCN and practice procedures

Support access to appropriate self-management wellbeing and community services working closely with the PCN Social Prescribing and Health and Wellbeing teams

Supporting priority patient groups

The postholder will support agreed PCN patient cohorts which may include people with long-term conditions and complex needs

This will include supporting patients living with frailty or dementia and their carers to prepare for reviews and ensuring agreed actions are followed up

The Care Co-ordinator may also support patients experiencing repeated urgent-care use recent transitions of care difficulties attending appointments or other barriers to accessing healthcare

The postholder will support agreed screening vaccination and annual-review activity for patients within their caseload where appropriate

Multidisciplinary team working

Support the organisation and co-ordination of relevant patient multidisciplinary team discussions

Ensure appropriate information is available to support multidisciplinary team discussions through approved secure processes

Where possible establish the patient's priorities before their case is discussed

Accurately record agreed actions including the responsible professional and expected completion date

Track outstanding actions and escalate overdue or rejected referrals appropriately

Keep patients appropriately informed about agreed actions and follow-up

Work collaboratively with GPs nurses practice teams Social Prescribing Link Workers Health and Wellbeing Coaches Clinical Pharmacists mental health professionals physiotherapists and relevant community and voluntary-sector services

Record keeping and information governance

Document patient contacts and actions promptly and accurately in SystmOne using agreed PCN and practice templates and codes

Maintain confidentiality and comply with PCN and practice information governance data protection and information-sharing requirements

Use authorised systems and accounts and only access or share information necessary for the role

Verify identity and appropriate carer authority before sharing confidential patient information

Provide appropriate anonymised or aggregated activity and outcome information to support PCN monitoring and service development

Safety safeguarding and role boundaries

This is a non-clinical role

The Care Co-ordinator will not diagnose conditions independently assess clinical urgency prescribe medication interpret test results or make changes to a patient's treatment

Promptly escalate new symptoms deterioration medication concerns or other clinical concerns to an appropriate clinician

Recognise and respond appropriately to safeguarding concerns following local safeguarding procedures

Use urgent or emergency escalation routes where required in accordance with local procedures

Maintain clear factual records of concerns and actions taken

Work within their level of competence and seek advice or supervision whenever a task or situation falls outside their role

Follow relevant health and safety infection prevention equality accessibility incident reporting and lone-working procedures

Working with our communities

The postholder will work respectfully and sensitively with Bradford's diverse communities

They will identify patients' preferred language communication method accessibility requirements and safe contact arrangements

The postholder will use professional interpreting services through agreed routes where required

The Care Co-ordinator will recognise that some patients may experience digital exclusion or other barriers to accessing healthcare and will support appropriate alternative methods of communication and access

Training and development

Complete an appropriate induction programme and all required mandatory training

Undertake or complete the appropriate Care Co-ordination training pathway

Participate in regular supervision appraisal and continuing professional development

Maintain an appropriate learning and development record

Attend relevant PCN practice and multidisciplinary meetings

Identify opportunities to improve patient pathways and reduce barriers to accessing care

Contribute to patient and practice feedback and service improvement

Service development

The postholder will help colleagues understand the Care Co-ordination referral pathway and appropriate use of the service

They will contribute to the development of safe and effective processes for managing referrals caseloads multidisciplinary team actions follow-up and handover arrangements

The role will continue to develop in response to the needs of patients and the PCN

Any additional duties will be reasonable and consistent with the purpose level training and responsibilities of the Care Co-ordinator role

Management and accountability

The postholder will report to the PCN Manager and work within the governance arrangements of Bradford City Five PCN Limited

The postholder will receive named Care Co-ordination supervision and have access to appropriate clinical support and escalation routes

The role will work across the Bradford City Five PCN member practices and agreed community settings

Job description Job responsibilities Job purposeThe PCN Care Co-ordinator will provide practical personalised support to patients whose care involves several professionals or servicesThe postholder will help patients understand the next steps in their care communicate what matters to them and access the support agreed with their clinical teamThe postholder will maintain a defined caseload coordinate appointments and referrals follow multidisciplinary team actions through to an outcome and raise concerns promptlyThe Care Co-ordinator will work across Bradford City Five PCN member practices and with the wider PCN multidisciplinary teamPatient care and co-ordinationUse clinician-approved patient lists practice referrals and multidisciplinary team recommendations to identify and engage patients requiring care co-ordinationContact patients using agreed methods explain the service and identify their priorities communication needs and any barriers to accessing careMaintain an accurate and current caseload including contact dates next actions responsible professionals review dates and outcomesHelp patients prepare for conversations with GPs nurses pharmacists and other healthcare professionalsSupport patients to understand agreed actions and personalised care and support plans ensuring they know who is responsible for each action and what happens nextArrange and track agreed appointments referrals and reviews and help resolve practical barriers that may prevent patients from accessing careFollow up missed appointments and contacts in accordance with agreed PCN and practice proceduresSupport access to appropriate self-management wellbeing and community services working closely with the PCN Social Prescribing and Health and Wellbeing teamsSupporting priority patient groupsThe postholder will support agreed PCN patient cohorts which may include people with long-term conditions and complex needsThis will include supporting patients living with frailty or dementia and their carers to prepare for reviews and ensuring agreed actions are followed upThe Care Co-ordinator may also support patients experiencing repeated urgent-care use recent transitions of care difficulties attending appointments or other barriers to accessing healthcareThe postholder will support agreed screening vaccination and annual-review activity for patients within their caseload where appropriateMultidisciplinary team workingSupport the organisation and co-ordination of relevant patient multidisciplinary team discussionsEnsure appropriate information is available to support multidisciplinary team discussions through approved secure processesWhere possible establish the patient's priorities before their case is discussedAccurately record agreed actions including the responsible professional and expected completion dateTrack outstanding actions and escalate overdue or rejected referrals appropriatelyKeep patients appropriately informed about agreed actions and follow-upWork collaboratively with GPs nurses practice teams Social Prescribing Link Workers Health and Wellbeing Coaches Clinical Pharmacists mental health professionals physiotherapists and relevant community and voluntary-sector servicesRecord keeping and information governanceDocument patient contacts and actions promptly and accurately in SystmOne using agreed PCN and practice templates and codesMaintain confidentiality and comply with PCN and practice information governance data protection and information-sharing requirementsUse authorised systems and accounts and only access or share information necessary for the roleVerify identity and appropriate carer authority before sharing confidential patient informationProvide appropriate anonymised or aggregated activity and outcome information to support PCN monitoring and service developmentSafety safeguarding and role boundariesThis is a non-clinical roleThe Care Co-ordinator will not diagnose conditions independently assess clinical urgency prescribe medication interpret test results or make changes to a patient's treatmentPromptly escalate new symptoms deterioration medication concerns or other clinical concerns to an appropriate clinicianRecognise and respond appropriately to safeguarding concerns following local safeguarding proceduresUse urgent or emergency escalation routes where required in accordance with local proceduresMaintain clear factual records of concerns and actions takenWork within their level of competence and seek advice or supervision whenever a task or situation falls outside their roleFollow relevant health and safety infection prevention equality accessibility incident reporting and lone-working proceduresWorking with our communitiesThe postholder will work respectfully and sensitively with Bradford's diverse communitiesThey will identify patients' preferred language communication method accessibility requirements and safe contact arrangementsThe postholder will use professional interpreting services through agreed routes where requiredThe Care Co-ordinator will recognise that some patients may experience digital exclusion or other barriers to accessing healthcare and will support appropriate alternative methods of communication and accessTraining and developmentComplete an appropriate induction programme and all required mandatory trainingUndertake or complete the appropriate Care Co-ordination training pathwayParticipate in regular supervision appraisal and continuing professional developmentMaintain an appropriate learning and development recordAttend relevant PCN practice and multidisciplinary meetingsIdentify opportunities to improve patient pathways and reduce barriers to accessing careContribute to patient and practice feedback and service improvementService developmentThe postholder will help colleagues understand the Care Co-ordination referral pathway and appropriate use of the serviceThey will contribute to the development of safe and effective processes for managing referrals caseloads multidisciplinary team actions follow-up and handover arrangementsThe role will continue to develop in response to the needs of patients and the PCNAny additional duties will be reasonable and consistent with the purpose level training and responsibilities of the Care Co-ordinator roleManagement and accountabilityThe postholder will report to the PCN Manager and work within the governance arrangements of Bradford City Five PCN LimitedThe postholder will receive named Care Co-ordination supervision and have access to appropriate clinical support and escalation routesThe role will work across the Bradford City Five PCN member practices and agreed community settings

Person Specification

Qualifications

Essential

• Relevant Level Three qualification or equivalent skills and experience
• Willingness and ability to undertake and complete the appropriate Care Co-ordination training pathway.
• Experience of supporting patients service users or carers within healthcare social care or a community setting
• Experience of coordinating appointments referrals or multi-step work and following actions through to completion
• Experience of maintaining accurate records and managing confidential or sensitive information
• Experience of organising and prioritising a workload and working with different professionals or services

Desirable

• Experience of working within general practice a Primary Care Network or the NHS
• Experience of using SystmOne or another electronic patient record or case management system
• Experience of supporting people with frailty dementia long-term conditions or inclusion health needs
• Experience of supporting multidisciplinary team working personalised care plans or service improvement

Person Specification Qualifications Essential Relevant Level Three qualification or equivalent skills and experience Willingness and ability to undertake and complete the appropriate Care Co-ordination training pathway. Experience of supporting patients service users or carers within healthcare social care or a community setting Experience of coordinating appointments referrals or multi-step work and following actions through to completion Experience of maintaining accurate records and managing confidential or sensitive information Experience of organising and prioritising a workload and working with different professionals or services Desirable Experience of working within general practice a Primary Care Network or the NHS Experience of using SystmOne or another electronic patient record or case management system Experience of supporting people with frailty dementia long-term conditions or inclusion health needs Experience of supporting multidisciplinary team working personalised care plans or service improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Bradford Moor Practice

Address

Barkerend Health Centre

Barkerend Rd

Bradford

West Yorkshire

BD3 8QH

United Kingdom

Employer's website

https://bradfordmoorpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Bradford Moor Practice

Address

Barkerend Health Centre

Barkerend Rd

Bradford

West Yorkshire

BD3 8QH

United Kingdom

Employer's website

https://bradfordmoorpractice.co.uk/ (Opens in a new tab)

Job summary

Would you like the opportunity to work in a unique and fast-paced environment? If so, then working as a Medical Secretary in Parc Prison might be the job for you.

If you consider yourself to be adaptable and resilient and have an interest ensuring that prisoners have equal access to care as they would in the community, then come and work at Parc Prison.

The role is based inside the prison with exciting opportunities to learn and broaden your knowledge of the justice system and how prisoners are able to access services.

You you will be working within a small administration team but alongside a much wider primary care team and security staff as well as building relationships with staff at local hospitals.

If you fancy something really different, take this amazing chance to learn something new every day!

Main duties of the job

You will be working within a small but strong administration team and also alongside a much wider primary care team and even larger security team. You will be responsible for booking external hospital appointments on behalf of patients, which involves developing strong relationships with staff at local hospitals. Often, appointments have to be re-arranged at short notice, so a high degree of flexibility and patience isa must. You will also be responsible for supporting the GPs with referrals to hospital and actioning electronic tasks in relation to patient care. You will also see prisoners on a daily basis as they visit the healthcare department for all their different primary care appointments. Due to the fact that prisoners are unable to make contact with local hospitals themselves, you will need to be demonstrate determination and compassion in securing access to care on their behalf, whilst being mindful of prison protocol and security risks.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job summary

We are recruiting a Senior Administrator - Pre-operative Assessment Service who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

As a member of our team, you will provide a quality service that support our high standards of patient care.

You will be responsible for coordinating patient appointments, reception, and serving as a reference for staff and patients while also developing yourself and junior colleagues.

Cross site working between New QEII and Lister will be essential. Service hours are Monday to Friday 0800-1800 hrs and Saturday 0800-1300.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The successful candidate will be responsible for maintaining the administrative organisation of the service.

You will also support the Senior Nurse in coordinating patient flow, progressing, and maintaining high service standards.

The post holder will also work according to their experience and competence, with some responsibility for decision-making. However, direct supervision will be provided when required for unfamiliar work.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job summary

We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for a highly motivated individual to work within our division.

You will have a sound knowledge of medical terminology and have the ability to work without direct supervision, be able to prioritise and manage workloads, and be the first point of contact and communication for general practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives and outside agencies.

You will provide professional and efficient secretarial and administrative support to the consultants and medical teams.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Communicate and liaise (by letter, telephone and in person) in professional and sensitive manner with patients and their relatives.

Receive results following diagnostic tests on patients and ensure that the appropriate medical staff see all such reports and keep a patient tracker. Ensure all urgent results are acted upon promptly and subsequently filed in the patient's notes. Results must not be communicated to patients or relatives without the consultant's agreement.

Retrieve heavy and bulky medical records. To track all patients' notes held in the office area using iFit and to forward these to the appropriate destination as soon as they are no longer required, ensuring information is correctly recorded on iFit.

Co-ordinate outpatient activity. Supervise and provide guidance to clerical support staff to ensure appointments are sent out in a timely and efficient manner in keeping with national targets.

Retrieve heavy and bulky medical records. Maintain medical records systems by filing and keeping an accurate record of the movement of medical records.

Dependant on varying secretarial workloads, all secretaries within the Directorate will help and support colleagues as required, including cover for annual leave and sickness or as directed by the Service Manager or their deputy.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.