Job summary

Cumbria Health is looking for a friendly, organised, and patient-focused individual to join our Reception Team at Glenridding Health Centre on a bank contract basis.

As the first point of contact for patients, you'll play a key role in creating a welcoming and efficient environment while supporting clinicians and the wider practice team. This is a varied role that combines reception duties, appointment management, administration, and liaison with healthcare professionals and external agencies.

What you'll do:

Welcome patients and visitors, answer calls, and book appointments. You'll handle confidential information, process mail, and update records on the clinical system. You'll also monitor the waiting area, escalate any concerns, and support general admin while helping maintain a clean, safe, and professional environment.

Closing Date: 09 October 2026

Interview Date: TBC

Please include your mobile number in your application so we can contact you if needed. We also recommend checking your spam or junk folder regularly, as our emails may occasionally be filtered there.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received

Please note that we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

The post holder will provide reception support at the Glenridding Health Centre.

This includes greeting patients, answering the telephone and booking appointments. Some general administration, data entry, equipment checks and liaison with multi-disciplinary teams.

This post is working from a small office where being a team player and willing to help where necessary is essential. All staff are expected to work to Cumbria Health Values:

Clinically Focussed: Everything every one of us does is for the patient

Responsive: We listen and we respond quickly in a patient focussed way

One Team: We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts

High Standards: We provide skilled professionals working to the highest standards who are passionate about improving patient care

Growth & Sustainability: With our strong roots we will continue to thrive and grow

Communities: Connecting and engaging to meet local needs

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job summary

We are looking for a Clinical Coder / Document Administrator to join our Administration and Coding Team on a bank contract basis.

In this role, you will review, extract, and accurately record clinical data into our EMIS Web clinical system. Your work will directly impact patient safety, data quality, and the practices achievement of national healthcare targets such as the Quality and Outcomes Framework (QOF).

Key Responsibilities

• Document Processing: Review and action incoming electronic correspondence (e.g. discharge summaries, clinic letters, A&E reports) via EMIS Web.
• Clinical Coding: Extract diagnoses, procedures, medication changes and test results, assigning accurate SNOMED CT codes to patient records.
• Workflow Management: File non-clinical information and escalate urgent actions or medication changes to the appropriate clinician.
• Medical Summarising: Summarise new patient records into EMIS when required.
• Data Quality: Identify missing or inconsistent information and liaise with clinicians to resolve issues.
• Compliance & Governance: Maintain confidentiality and comply with NHS Information Governance, GDPR and safeguarding requirements.

Closing Date: 06 October 2026

Apply early, as this vacancy may close once sufficient applications are received.

Please provide a mobile number with your application and check your spam/junk folder for updates from us.

Please note that we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

The post holder will be part of the Administration and Coding Team Hub supporting Cumbria Health practices. The primary purpose of the role is to accurately review, extract, code and record clinical information from incoming electronic correspondence within EMIS Web. The post holder will review discharge summaries, outpatient letters, A&E reports and other clinical correspondence, applying accurate SNOMED CT codes, maintaining data quality and ensuring urgent clinical information is escalated appropriately. The role supports patient safety, continuity of care and healthcare performance targets.

The post holder will be based either at Cumbria Health headquarters in Carlisle, or remote working may be available.

All staff are expected to work to Cumbria Healths Values:

• Clinically focused - Everything every one of us does is for the patient
• Responsive - We listen and we respond quickly in a patient focussed way
• One Team - We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
• High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care
• Communities Connecting and engaging to meet local needs
• Growth & Sustainability with our strong roots we will continue to thrive and grow

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job summary

We are looking for an enthusiastic and motivated band 6 Rheumatology nurse to join our friendly team on a 12 months fixed term contract. This is an exciting opportunity to develop your knowledge and confidence within Rheumatology while working autonomously and making a real difference to the care of patients living with long term inflammatory conditions.

The role offers a high level of independent clinical working, with responsibility for assessing patients, supporting treatment decisions and providing ongoing monitoring throughout the patient's treatment journey. You will work closely with patients, developing strong therapeutic relationships and helping them to understand and manage their condition.

Main duties of the job

The post holder will contribute to the provision of the investigation and management of patients with rheumatological diseases in the North Cumbria Health Community. (to include both acute hospital sites)

In conjunction with and on instruction from Rheumatology specialist nurse(s) and/or Consultants, they will assist in providing nursing intervention, care, advice (lifestyle, disease management), support and education to those including patients diagnosed with rheumatological conditions, their carers, families, General Practitioners, practice nurses, district nurses and ward teams.

Responsible and accountable in the assessment, planning, delivery and evaluation of nursing care for this client group, the post holder will actively contribute to the development of Rheumatology services across North Cumbria (to include both acute hospital sites) particularly for this client group.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

• Being a clinically led organisation
• Quality and safety at the heart
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Details

Date posted

22 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Per Annum Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

262-A-26-8282143

Job locations

West Cumberland Hospital

Homewood Road

Whitehaven

CA28 8JG

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Registered nurse with active registration

Desirable

• Teaching Qualitification
• A level of knowledge and competency at level II studies

Knowledge and Experience

Essential

• Experience in a relevant field of nursing
• Budgetary awareness
• Previous experience of Clinical Supervision
• An awareness of the requirements of the post.
• Able to act as a clinical supervisor
• Demonstration of continued learning
• Be aware of, and act in, accordance with the NMC Code of Professional Conduct.
• Able to act as a mentor and preceptor as required by the Trust and unit
• Understanding of professional leadership within area of practice

Desirable

• Previous experience as mentor to pre-registration nursing students.
• Rheumatology nursing
• Knowledge of the speciality.
• Evidence of project development skills
• Evidence of audit and research in practice.
• Musculo-skeletal medicine/Rheumatology

Other

Essential

• Willingness to travel to other locations in North Cumbria to deliver duties

Skills and Aptitudes

Essential

• Competence at phlebotomy and injection skills
• Able to work independently and as part of a small team
• Basic IT skills & willingness to up-skill further if required
• Excellent communication skills (written, verbal)
• ENB 998 or equivalent course or teaching skills

Desirable

• IT skills including the systems used in outpatients
• Audit skills
• Flexibility
• Motivation
• Enthusiasm
• Integrity

Person Specification Qualifications Essential Registered nurse with active registration Desirable Teaching Qualitification A level of knowledge and competency at level II studies Knowledge and Experience Essential Experience in a relevant field of nursing Budgetary awareness Previous experience of Clinical Supervision An awareness of the requirements of the post. Able to act as a clinical supervisor Demonstration of continued learning Be aware of, and act in, accordance with the NMC Code of Professional Conduct. Able to act as a mentor and preceptor as required by the Trust and unit Understanding of professional leadership within area of practice Desirable Previous experience as mentor to pre-registration nursing students. Rheumatology nursing Knowledge of the speciality. Evidence of project development skills Evidence of audit and research in practice. Musculo-skeletal medicine/Rheumatology Other Essential Willingness to travel to other locations in North Cumbria to deliver duties Skills and Aptitudes Essential Competence at phlebotomy and injection skills Able to work independently and as part of a small team Basic IT skills & willingness to up-skill further if required Excellent communication skills (written, verbal) ENB 998 or equivalent course or teaching skills Desirable IT skills including the systems used in outpatients Audit skills Flexibility Motivation Enthusiasm Integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Homewood Road

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Homewood Road

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a Clinical Coder / Document Administrator to join our Administration and Coding Team on a bank contract basis.

The postholder will accurately review, extract and record clinical information within EMIS Web, supporting patient safety, data quality and healthcare performance targets.

Key Responsibilities

• Document Processing: Review and action all incoming electronic correspondence (e.g., hospital discharge summaries, clinic letters, A&E reports) via EMIS Web.
• Clinical Coding: Identify and extract diagnoses, procedures, medication changes, and test results, accurately assigning the correct SNOMED CT codes to patient records.
• Workflow Management: Safely file non-clinical data and direct urgent actions or medication changes to the appropriate GP or clinician.
• Medical Summarising: Accurately summarise new patient paper records into the electronic EMIS system when required.
• Data Quality: Identify inconsistencies or missing information in clinical letters and liaise with clinical staff to resolve them.
• Compliance & Governance: Ensure absolute confidentiality and adhere strictly to NHS Information Governance, GDPR, and safeguarding protocols.

Closing Date: 05 October 2026

Apply early, as this vacancy may close once sufficient applications are received.

Please provide a mobile number with your application and check your spam/junk folder for updates from us.

Please note that we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

The post holder will be part of the Administration and Coding Team Hub supporting the Cumbria Health practices. The post holder will be responsible for a variety of administration duties including data input, work flowing and coding of clinical correspondence. The post holder will code all incoming discharge letters and any patient related incoming post into the patients medical record and workflow to the appropriate clinician.

The post holder will be based at Cumbria Health headquarters in Carlisle. Remote working is optional.

All staff are expected to work to Cumbria Healths Values:

• Clinically focused - Everything every one of us does is for the patient
• Responsive - We listen and we respond quickly in a patient focussed way
• One Team - We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
• High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care
• Communities Connecting and engaging to meet local needs
• Growth & Sustainability with our strong roots we will continue to thrive and grow

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job summary

We're looking for a full time Operations and Administration Lead to join our friendly team at Waterloo House Surgery in Millom.

You'll need to have excellent communication and organisation skills as you will be working closely with clinicians, reception teams and the practice manager. You'll be working as part of our fabulous administration team. We pride ourselves on being friendly, helpful and having a can do approach and we are looking for someone like-minded to join us. We're caring, inclusive, and a great bunch to work with.

This position is 37.5 hours per week, Monday - Friday.

Closing date: 09 October 2026

Interview date: TBC

When applying for this role, please include your mobile number on your application so we can contact you if needed. We also recommend checking your spam or junk folder regularly, as emails from us may occasionally be filtered there.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received

Please note that we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

The post holder will be responsible for the efficient running of Medication and Admin process as well as supporting the smooth running of Waterloo House Surgery. The role will include deputising for the Practice Manager when required. The role will lead on medicines management processes within the practice to ensure safe and efficient prescribing is implemented. This role is pivotal in overseeing daily operations, managing administrative processes, coordinating staff, and ensuring compliance with healthcare regulations.

All staff are expected to work to Cumbria Health Values:

Clinically focused - Everything every one of us does is for the patient

Responsive - We listen, and we respond quickly in a patient focussed way

One Team - We work together to provide a high-quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts

High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care

Growth & Sustainability - With our strong roots we will continue to thrive and grow

Communities - Connecting and engaging to meet local needs

About us

Cumbria Health on Call - CH places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job summary

Cumbria Health are looking for a proactive and organised GP Assistant to help ensure the smooth running of our clinics, based at Upper Eden Medical Practice.

You'll provide support for the Practice team in all administrative tasks and coding relating to patients medical records. This role is an integral part of the Practice ensuring first class patient care through the careful management of records and requires liaison with clinical staff, the secretarial, reception and dispensary team and outside agencies

This is a part time position - 20 hours per week

Closing Date: 7th October 2026

Interview Date: TBC

Please note that this job advert may close early.

WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED. PLEASE ALSO CHECK YOUR SPAM OR JUNK FOLDER REGULARLY AS EMAILS FROM US MAY OCCASIONALLY BE FILTERED THERE.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received

Please note that we are unable to offer an Employer Sponsored Visa for this role

Main duties of the job

A GP Assistant will support the GP(s) smooth running of clinics by performing the more routine administration/clinical tasks on behalf of the GP freeing up their time to focus on the patient.

All staff are expected to work to Cumbria Health Values:

• Clinically focused - Everything every one of us does is for the patient
• Responsive - We listen, and we respond quickly in a patient focussed way
• One Team - We work together to provide a high-quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
• High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care
• Growth & Sustainability - With our strong roots we will continue to thrive and grow
• Communities - Connecting and engaging to meet local needs

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job summary

Are you a people-person with excellent communication skills and a positive attitude?

Would you love the opportunity to work in one of the most beautiful locations in the UK, right in the heart of the Lake District, while being supported by a friendly and dedicated team?

Windermere & Bowness Medical Practice is looking for a reliable, enthusiastic Receptionist to join our fantastic team for 3days per week covering a Tuesday, Thursday and Friday.

As the welcoming face of our practice, you'll play a vital role in supporting patients and ensuring the smooth running of our busy reception service. No two days are the same, and you'll be part of a team that genuinely cares about delivering excellent patient care.

This is a part time post totalling 23.5 hours per week.

Closing date: 24/09/2026

Interview Date: 01/10/2026

Don't wait! If we receive high interest, we may close the post earlier.

Ready to take the next step in your career? Apply today and become a valued member of our team!

WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED. PLEASE ALSO CHECK YOUR SPAM OR JUNK FOLDER REGULARLY AS EMAILS FROM US MAY OCCASIONALLY BE FILTERED THERE.

Please note that we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

You will be the first point of contact for patients both face to face and on the phone dealing with queries and making appointments. You will also complete a range of administration tasks and communicate patient information with clinical staff. You will be responsible for the efficient running of the reception area at the Windermere and Bowness Medical Practice.

All staff are expected to work to Cumbria Health Values:

• Clinically focused - Our patients are at the heart of all we do
• Responsive - We listen and respond together
• One Team - Working together through strong partnerships
• Growth & Sustainability - With our strong roots we will continue to thrive and grow
• Communities - Connecting with communities to meet local needs
• High Standards - We strive for excellence in all that we do.

About us

Cumbria Health Limited - CHL places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for CHL can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job summary

Central Lakes Medical Group is looking for a friendly, professional and motivated Receptionist/Administrator to join our team.

This is a 20 hour per week role, working primarily from Coniston Surgery on Mondays, Tuesdays and Fridays.

The successful candidate will be the first point of contact for patients, providing excellent customer service both in person and over the telephone. Duties will include reception work, appointment management, administrative tasks, processing correspondence and supporting the wider practice team.

We are looking for someone who:

• Has excellent communication and interpersonal skills.
• Is organised and able to manage a varied workload.
• Works well as part of a team.
• Is confident using computer systems.
• Is committed to providing outstanding patient care and service.

Previous reception or administrative experience is desirable, although full training will be provided.

Join a supportive and friendly team serving our local communities in the heart of the Lake District.

Closing date: 24 September 2026

Interview date: 30 September 2026

WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED. PLEASE ALSO CHECK YOUR SPAM OR JUNK FOLDER REGULARLY AS EMAILS FROM US MAY OCCASIONALLY BE FILTERED THERE.

Please note that we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

The post holder will be responsible for the efficient running of the reception area at Central Lakes Medical Group, normally working from Coniston Surgery with some cover at other CLMG sites,

This includes general administration, data entry, equipment checks and liaison with multi-disciplinary teams.

All staff are expected to work to Cumbria Health Values:

• Clinically focused - Our patients are at the heart of all we do
• Responsive - We listen and respond together
• One Team - Working together through strong partnerships
• Growth & Sustainability - With our strong roots we will continue to thrive and grow
• Communities - Connecting with communities to meet local needs
• High Standards - We strive for excellence in all that we do.

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job summary

The NIHR Applied Research Collaboration (ARC) North East and North Cumbria (NENC) are looking for a Knowledge Mobilisation Fellow to join the ARC team.

The ARC NENC has been awarded additional funding from NIHR to build knowledge mobilisation capacity and capability within the health and social care system to get effective treatments and models of care into practice, thereby maximising the impact of research.

Find out more about this funding.

Main duties of the job

To help deliver the Knowledge Mobilisation agenda in close collaboration with the NENC Integrated Care Board (ICB), we are looking to appoint a Knowledge Mobilisation Fellow to join the ARC's core team, and work collaboratively with Embedded Knowledge Mobilisation Fellows working across the North East and North Cumbria health and care system.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

The roles offer an exciting opportunity to work as part of an expert knowledge mobilisation team in the ARC NENC, and affect real change across many partner organisations within our integrated health and care system.

Post holders will have the opportunity to develop their knowledge mobilisation skills and connections by working with a range of academics, practitioners and policy makers as well as communities across the ARC.

Fellows will receive peer support via a national network of knowledge mobilisation fellows as well as from a dedicated community within the ARC's Impact and Implementation Special Interest Group.

They will build their national networks and understanding of the wider NIHR infrastructures to position themselves for a future knowledge mobilisation leadership role within the health and social care system, and receive funded, dedicated time out from their current roles to develop knowledge mobilisation capacity and connections.