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General Practitioner
Lower Gornal Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary We are looking to recruit a committed, experienced Salaried GP to join our loyal team and help us grow our service delivery.
1 month(s) ago
General Practitioner
Lower Gornal Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary We are looking to recruit a committed, experienced Salaried GP to join our loyal team and help us grow our service delivery.
1 month(s) ago
SCPHN School Nurse
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Are you a School Nurse who wants to make a difference in the lives of children, young people and their families across Plymout…
1 month(s) ago
SCPHN School Nurse
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Are you a School Nurse who wants to make a difference in the lives of children, young people and their families across Plymout…
1 month(s) ago
Clerical Officer - Sexual Health Services
Betsi Cadwaladr University Health Board
Inner London, Greater London
GBP 26,300 per year
Radiographer
Job summary An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Sexual Heath team at Ysbyty Gwynedd, as a Clerical Offi…
1 month(s) ago
Clerical Officer - Sexual Health Services
Betsi Cadwaladr University Health Board
Inner London, Greater London
GBP 26,300 per year
Radiographer
Job summary An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Sexual Heath team at Ysbyty Gwynedd, as a Clerical Offi…
1 month(s) ago
Care Navigator
Beacon Medical Group
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We require Care Navigators to join our team, are you who we are looking for?
1 month(s) ago
Care Navigator
Beacon Medical Group
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We require Care Navigators to join our team, are you who we are looking for?
1 month(s) ago
Recovery Nurse/ODP * Internal*
North Cumbria Integrated Care NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES Band 5 Theatre Recovery Nurse/Operating Department Practitione…
1 month(s) ago
Recovery Nurse/ODP * Internal*
North Cumbria Integrated Care NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES Band 5 Theatre Recovery Nurse/Operating Department Practitione…
1 month(s) ago
Catering Supervisor Penrith Hospital
North Cumbria Integrated Care NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are looking for a Catering Supervisor to work in the busy and friendly catering team at Penrith Hospital.
1 month(s) ago
Catering Supervisor Penrith Hospital
North Cumbria Integrated Care NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are looking for a Catering Supervisor to work in the busy and friendly catering team at Penrith Hospital.
1 month(s) ago
Salaried GP - Bromleag Care Practice
Bromley GP Alliance Ltd
Inner London, Greater London
GBP 12,000 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen here at Bromleag Care Practice for a salaried GP to join our growing multi-disciplinary team.
1 month(s) ago
Salaried GP - Bromleag Care Practice
Bromley GP Alliance Ltd
Inner London, Greater London
GBP 12,000 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen here at Bromleag Care Practice for a salaried GP to join our growing multi-disciplinary team.
1 month(s) ago
Team Administrator - Home Enteral Nutrition Team
Lewisham and Greenwich NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary If you are looking to be a part of a multi-disciplinary team, situated in a vibrant area of South East London that has excellent transport links, d…
1 month(s) ago
Team Administrator - Home Enteral Nutrition Team
Lewisham and Greenwich NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary If you are looking to be a part of a multi-disciplinary team, situated in a vibrant area of South East London that has excellent transport links, d…
1 month(s) ago
Administration Assistant
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Secretarial Team within Diabetes Centre as a Band 2 Adm…
1 month(s) ago
Administration Assistant
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Secretarial Team within Diabetes Centre as a Band 2 Adm…
1 month(s) ago
Social Worker
Nightingale House Hospice
Inner London, Greater London
GBP 37,535 per year
Radiographer
Job summary We are an ambitious organisation providing specialist palliative care services, completely free-of-charge, to patients and their families across a…
1 month(s) ago
Social Worker
Nightingale House Hospice
Inner London, Greater London
GBP 37,535 per year
Radiographer
Job summary We are an ambitious organisation providing specialist palliative care services, completely free-of-charge, to patients and their families across a…
1 month(s) ago
Practice Nurse
King Cross Surgery
Inner London, Greater London
GP/General Practitioner
Job summary King Cross Surgery is looking to recruit an enthusiastic Practice Nurse, to join our current Healthcare team.
1 month(s) ago
Practice Nurse
King Cross Surgery
Inner London, Greater London
GP/General Practitioner
Job summary King Cross Surgery is looking to recruit an enthusiastic Practice Nurse, to join our current Healthcare team.
1 month(s) ago
Newly Qualified Paediatric Nurse
Hampshire Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Child Health at Hampshire Hospitals NHS Foundation Trust is pleased to offer the opportunity to join as a Newly Qualified Nurse for Child Health.
1 month(s) ago
Newly Qualified Paediatric Nurse
Hampshire Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Child Health at Hampshire Hospitals NHS Foundation Trust is pleased to offer the opportunity to join as a Newly Qualified Nurse for Child Health.
1 month(s) ago
Physiotherapist
Rotherham Doncaster and South Humber NHSFT
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We're looking for a motivated and compassionate Physiotherapist to join our experienced and highly valued North Lincolnshire Community Learning Dis…
1 month(s) ago
Physiotherapist
Rotherham Doncaster and South Humber NHSFT
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We're looking for a motivated and compassionate Physiotherapist to join our experienced and highly valued North Lincolnshire Community Learning Dis…
1 month(s) ago
Personal Assistant/Rota Co-ordinator
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,392 - 31,157 per year
Emergency Medicine Physician
Job summary University Hospitals Bristol & Weston, Division of Medicine Adult Emergency Department Secretary An opportunity has arisen within the Urgent Care T…
1 month(s) ago
Personal Assistant/Rota Co-ordinator
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 28,392 - 31,157 per year
Emergency Medicine Physician
Job summary University Hospitals Bristol & Weston, Division of Medicine Adult Emergency Department Secretary An opportunity has arisen within the Urgent Care T…
1 month(s) ago
Medical Secretarial Administrator
Oxleas NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Psychiatrist - General
Job summary We are looking for a highly motivated individual who is organised, and process driven to manage the medical administrative side of the Mental Healt…
1 month(s) ago
Medical Secretarial Administrator
Oxleas NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Psychiatrist - General
Job summary We are looking for a highly motivated individual who is organised, and process driven to manage the medical administrative side of the Mental Healt…
1 month(s) ago
Senior Administrator
Oxleas NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies…
1 month(s) ago
Senior Administrator
Oxleas NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies…
1 month(s) ago
Children's Community Nurse
Royal Free London NHS Foundation Trust
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary An exciting opportunity has arisen for an experienced band 5/6 nurse to become a member of the Community Children's Nursing Team (CCNT).
1 month(s) ago
Children's Community Nurse
Royal Free London NHS Foundation Trust
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary An exciting opportunity has arisen for an experienced band 5/6 nurse to become a member of the Community Children's Nursing Team (CCNT).
1 month(s) ago
Advanced Clinical Practitioner - Haematology
University Hospitals Dorset NHS Foundation Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary We have a fantastic opportunity for an Advanced Clinical Practitioner to join our dedicated haematology nursing team working on both sites.
1 month(s) ago
Advanced Clinical Practitioner - Haematology
University Hospitals Dorset NHS Foundation Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary We have a fantastic opportunity for an Advanced Clinical Practitioner to join our dedicated haematology nursing team working on both sites.
1 month(s) ago
Patient Pathway Coordinator - School Age SaLT Team
Royal Free London NHS Foundation Trust
Inner London, Greater London
GBP 33,262 - 36,027 per year
Radiographer
Job summary We are seeking to appoint a dynamic and enthusiastic candidate to the role of Patient Pathway Coordinator, located at Cedar House, within our St.
1 month(s) ago
Patient Pathway Coordinator - School Age SaLT Team
Royal Free London NHS Foundation Trust
Inner London, Greater London
GBP 33,262 - 36,027 per year
Radiographer
Job summary We are seeking to appoint a dynamic and enthusiastic candidate to the role of Patient Pathway Coordinator, located at Cedar House, within our St.
1 month(s) ago
Salaried GP
Darwen Healthlink
Inner London, Greater London
GP/General Practitioner
Job summary Darwen Healthlink is a forward thinking, proactive training practice situated within the West Pennine Moors.
1 month(s) ago
Salaried GP
Darwen Healthlink
Inner London, Greater London
GP/General Practitioner
Job summary Darwen Healthlink is a forward thinking, proactive training practice situated within the West Pennine Moors.
1 month(s) ago
Director - Primary Care
Sussex Primary Care
Inner London, Greater London
GBP 94,356 - 108,814 per year
GP/General Practitioner
Job summary Sussex Primary Care are looking for an experienced Director to lead the company through an exciting period of change and development.
1 month(s) ago
Director - Primary Care
Sussex Primary Care
Inner London, Greater London
GBP 94,356 - 108,814 per year
GP/General Practitioner
Job summary Sussex Primary Care are looking for an experienced Director to lead the company through an exciting period of change and development.
1 month(s) ago
Admin Assistant
The Whalebridge Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Join our Clinical Admin Team as an Admin Assistant and play a vital role at the heart of patient care.
1 month(s) ago
Admin Assistant
The Whalebridge Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Join our Clinical Admin Team as an Admin Assistant and play a vital role at the heart of patient care.
1 month(s) ago
Senior Pharmacy Technician, Dispensary Services
Lewisham and Greenwich NHS Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Band 5 Senior Pharmacy Technician, Dispensary Full time (37.
1 month(s) ago
Senior Pharmacy Technician, Dispensary Services
Lewisham and Greenwich NHS Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Band 5 Senior Pharmacy Technician, Dispensary Full time (37.
1 month(s) ago
Band 6 Occupational Therapist
Northamptonshire Healthcare Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Are you an Occupational Therapist who believes in the power of meaningful occupation to transform lives?
1 month(s) ago
Band 6 Occupational Therapist
Northamptonshire Healthcare Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Are you an Occupational Therapist who believes in the power of meaningful occupation to transform lives?
1 month(s) ago
Part Time Salaried GP
Essex Lodge Surgery
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking to appoint a part-time Salaried GP to join our established and supportive practice team.
1 month(s) ago
Part Time Salaried GP
Essex Lodge Surgery
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking to appoint a part-time Salaried GP to join our established and supportive practice team.
1 month(s) ago
Posted 1 month(s) ago
Reference: A4918-26-0001
Job summary
We are looking to recruit a committed, experienced Salaried GP to join our loyal team and help us grow our service delivery. Are you interested in working for a friendly and enthusiastic practice,4- 6 sessions per week?
We are forward thinking and ready to accept the challenges we face in the future and we pull together as a team and help each other out when we are busy. We are a well-established partner owned practice that cares for a diverse population of 7700 patients
We also are a GP Training practice and host FY2 Doctors in training. We have a skilled and experienced team of clinical staff and have excellent support from our management and admin teams. The practice has a strong working relationship with our community nursing team and pharmacy support services.
Main duties of the job
Main duties of the job
The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all our patients.
In accordance with our practice rota, as agreed the post holder will make themselves available to undertake a variety of duties: including clinical audits, F2F surgery consultations, a triage system, use of AccuRx, video & telephone consultations, home visits, checking/signing repeat prescriptions and issuing acute scripts. They will deal with paperwork and correspondence in a timely manner.
We have a strong culture of training, teaching/staff development and will actively support and encourage development in any areas of special interest. We are seeking a caring and committed doctor who is able to demonstrate high standards of clinical care and is willing to work as part of a highly motivated team.
About us
The benefits of working at the practice will include a competitive salary, BMA contract, NHS pension and protected PDP sessions. The practice provides a supportive environment and we are keen to embrace new ways of working.
We are based in NHS premises and fully computerised and paper light using EmisWeb. We work closely with our colleagues within the Sedgley, Gornal and Coseley PCN network.
Informal visits are welcome.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A4918-26-0001
Job locations
Bull Street
Lower Gornal
Dudley
DY3 2NQ
United Kingdom
Job description
Job responsibilities
The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including F2F & Tel consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the Practice
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Developing care plans for health in consultation with patients and in line with current practice disease management protocols
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purposes
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the practice:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the practice
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Hand hygiene standards for self and others
Managing directly all incidents of accidental exposure
Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
Safe management of sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training (minimum twice annually)
Correct waste and instrument management, including handling, segregation, and container use
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Job description
Job responsibilities
The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including F2F & Tel consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the Practice
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Developing care plans for health in consultation with patients and in line with current practice disease management protocols
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purposes
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the practice:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the practice
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Hand hygiene standards for self and others
Managing directly all incidents of accidental exposure
Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
Safe management of sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training (minimum twice annually)
Correct waste and instrument management, including handling, segregation, and container use
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Person Specification
Qualifications
Essential
- * Be qualified as a General Practitioner
- * DBS clearance.
- * A medical practitioner whose name is included in the General Practitioner register and not subject to a suspension.
- * Currently on the performers list and not suspended from that list of the medical register.
- * Have had an annual NHS appraisal.
- * Good time management skills, punctual and able to manage and prioritise workload.
Desirable
- * Evidence of further postgraduate educational activities in relevant fields.
- * A good understanding of GMS contract requirements and operations of QOF and enhanced services.
- * Familiar with EmisWeb.
- * Ability to contribute effectively to team meetings
- * Experience and interest in medical education within a primary care
- Setting, preferably a qualified trainer or willing to become a GP trainer
Person Specification
Qualifications
Essential
- * Be qualified as a General Practitioner
- * DBS clearance.
- * A medical practitioner whose name is included in the General Practitioner register and not subject to a suspension.
- * Currently on the performers list and not suspended from that list of the medical register.
- * Have had an annual NHS appraisal.
- * Good time management skills, punctual and able to manage and prioritise workload.
Desirable
- * Evidence of further postgraduate educational activities in relevant fields.
- * A good understanding of GMS contract requirements and operations of QOF and enhanced services.
- * Familiar with EmisWeb.
- * Ability to contribute effectively to team meetings
- * Experience and interest in medical education within a primary care
- Setting, preferably a qualified trainer or willing to become a GP trainer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lower Gornal Medical Practice
Address
Bull Street
Lower Gornal
Dudley
DY3 2NQ
United Kingdom
Employer's website
https://www.lowergornalmedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lower Gornal Medical Practice
Address
Bull Street
Lower Gornal
Dudley
DY3 2NQ
United Kingdom
Employer's website
https://www.lowergornalmedicalpractice.nhs.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: B9832-2026-NM-10317
Job summary
37.5 hours per week.
Are you a School Nurse who wants to make a difference in the lives of children, young people and their families across Plymouth? If so, then we need you to help us in the delivery of an innovative School Nursing Service within our Public Health Nursing 0-19 service.
Main duties of the job
You will be a qualified School Nurse (SCPHN) with team leadership skills, looking for a diverse and exciting School Nursing post. You will be forward thinking, proactive, and committed to improving the health outcomes of children, families and communities.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10317
Job locations
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Job description
Job responsibilities
- To work with individuals, families, schools and the community.
- To work in multi-agency partnerships, for example, Social care and other agencies.
- The wider SCPHN 0-19 team and Livewell Southwest, e.g. Public Health, Children and Families, Performance Management.
- The Primary Health Care Team.
- University Hospitals Plymouth departments, e.g. Paediatric Department; Neonatal Outreach, Emergency Department, Safeguarding Children's Office.
- Child and Adolescent Mental Health Services.
- Midwifery
- Education departments, e.g. Plymouth University and Professional Training & Development Department
- Schools, Nurseries and Children Centres.
Professional Duties & Responsibilities:
- To practice the principles of Community Public Health Nursing as reflected in the wider definition described in the NMC competencies.
- Search for Health needs including surveillance and assessment.
- Stimulation of awareness of health needs including strategic leadership, promoting and protecting health.
- Influence on policies affecting health including developing quality and risk management, policy and strategic development.
- Facilitation of health enhancing activities including developing services and programs working with and for communities and Schools.
- There are frequent requirements for concentration and the work pattern is unpredictable.
- Occasionally within the course of employment attendance to court may be required to give evidence.
- There is constant change management/process affecting community service delivery.
- There is exposure to highly distressing or highly emotional situations, some potentially dangerous situations in the community, e.g. Drug & Alcohol Misuse, Violence and clients displaying mental health symptoms.
- Specialist Community Public Health Nurses deal with highly emotionally charged clients to safeguard children. The frequency of exposure is variable.
- Specialist Community Public Health Nurses are expected to be flexible and adaptable working in different bases to cover colleagues and service provision during sickness and study leave and utilising the resources available to them.
- They are easily accessible to the public, receive and cope with frequent interruptions throughout the day.
- During visits they may be required to work in unpleasant home environments, e.g. dirty, excrement, aggression.
- Likelihood of movement of base due to changing practice.
- To have specialist knowledge across the range of work procedures and practice underpinned by theoretical knowledge or relevant practical experience.
- To encourage the uptake of immunisations.
- To act as an advocate for clients, liaising with agencies within and outside the health service.
- To participate in and initiate multi-agency, activities and meetings as required.
- To work in partnership with children, young people and families to identify health needs that promotes and supports a healthy lifestyle. To take appropriate action in response to any deviation from the normal which may include referral to team members or other agencies?
- To identify children in need and respond in line with national and local requirements.
- To be the lead practitioner for families here there are identified child welfare concerns.
- To be responsible for managing, organising and promoting the needs of the caseload and neighbourhood public health.
- To take an innovative approach to practice in response to a changing service.
- To actively participate in Clinical and Professional Governance, team meetings by regular attendance, contributing to the content and agenda and provide evidence of participation.
- To be actively involved in the delivery of the NHS Public Health agenda as identified in the citywide Public Health Development Plan.
- To actively seek and promote client participation in planning delivery and evaluation of services.
- To be responsible for seeking to influence policy and strategic planning affecting service delivery.
- To take a leadership role as service delivery requires, e.g. specialist interest group, working parties.
- To ensure that equipment used during delivery of a School Nursing service is maintained appropriately.
- To participate in regular Clinical Supervision, Line Management, Appraisals and Caseload Supervision, as per Policies.
- To participate in the recruitment and selection process of prospective employees, e.g. SCPHN, Student SCPHN, Skill mix team members.
- To be a Line Manager to Band 2, 3, 4 and 5 as identified by the Team Manager
- To provide staff with appraisals as per Livewell Southwest Policy.
- To be responsible for management of annual leave, study leave and sick leave of staff.
- To manage disciplinary issues and complaints following Livewell Southwest Protocols and procedures.
- To supervise and facilitate student placements as required.
- To contribute to Livewell Southwest requirements for data collection and sharing of information.
- To access annual appraisals, identify training needs and develop a continuing professional development plan.
- To facilitate and provide practice based teaching and training to colleagues and identify opportunities for knowledge sharing within other organisations.
- To have a professional responsibility to ensure that staff access the training as identified in their appraisal.
- To provide mentorship/ preceptorship to newly qualified or appointed staff.
- To utilize the framework of Clinical Governance to learn from critical incidents and apply to practice.
- To ensure that skills in audit and research are maintained.
- To assist in Livewell Southwest research and audit, as required.
- To maintain a personal professional portfolio of continuing professional development as required by the NMC.
- Responsible for participating in audit and data entry thus demonstrating contribution to Livewell Southwest targets.
- To work within the clinical effectiveness framework using available evidence, research and audit to plan, implement and evaluate care.
- To attend in service training required by the needs of the service and organisation.
Job description
Job responsibilities
- To work with individuals, families, schools and the community.
- To work in multi-agency partnerships, for example, Social care and other agencies.
- The wider SCPHN 0-19 team and Livewell Southwest, e.g. Public Health, Children and Families, Performance Management.
- The Primary Health Care Team.
- University Hospitals Plymouth departments, e.g. Paediatric Department; Neonatal Outreach, Emergency Department, Safeguarding Children's Office.
- Child and Adolescent Mental Health Services.
- Midwifery
- Education departments, e.g. Plymouth University and Professional Training & Development Department
- Schools, Nurseries and Children Centres.
Professional Duties & Responsibilities:
- To practice the principles of Community Public Health Nursing as reflected in the wider definition described in the NMC competencies.
- Search for Health needs including surveillance and assessment.
- Stimulation of awareness of health needs including strategic leadership, promoting and protecting health.
- Influence on policies affecting health including developing quality and risk management, policy and strategic development.
- Facilitation of health enhancing activities including developing services and programs working with and for communities and Schools.
- There are frequent requirements for concentration and the work pattern is unpredictable.
- Occasionally within the course of employment attendance to court may be required to give evidence.
- There is constant change management/process affecting community service delivery.
- There is exposure to highly distressing or highly emotional situations, some potentially dangerous situations in the community, e.g. Drug & Alcohol Misuse, Violence and clients displaying mental health symptoms.
- Specialist Community Public Health Nurses deal with highly emotionally charged clients to safeguard children. The frequency of exposure is variable.
- Specialist Community Public Health Nurses are expected to be flexible and adaptable working in different bases to cover colleagues and service provision during sickness and study leave and utilising the resources available to them.
- They are easily accessible to the public, receive and cope with frequent interruptions throughout the day.
- During visits they may be required to work in unpleasant home environments, e.g. dirty, excrement, aggression.
- Likelihood of movement of base due to changing practice.
- To have specialist knowledge across the range of work procedures and practice underpinned by theoretical knowledge or relevant practical experience.
- To encourage the uptake of immunisations.
- To act as an advocate for clients, liaising with agencies within and outside the health service.
- To participate in and initiate multi-agency, activities and meetings as required.
- To work in partnership with children, young people and families to identify health needs that promotes and supports a healthy lifestyle. To take appropriate action in response to any deviation from the normal which may include referral to team members or other agencies?
- To identify children in need and respond in line with national and local requirements.
- To be the lead practitioner for families here there are identified child welfare concerns.
- To be responsible for managing, organising and promoting the needs of the caseload and neighbourhood public health.
- To take an innovative approach to practice in response to a changing service.
- To actively participate in Clinical and Professional Governance, team meetings by regular attendance, contributing to the content and agenda and provide evidence of participation.
- To be actively involved in the delivery of the NHS Public Health agenda as identified in the citywide Public Health Development Plan.
- To actively seek and promote client participation in planning delivery and evaluation of services.
- To be responsible for seeking to influence policy and strategic planning affecting service delivery.
- To take a leadership role as service delivery requires, e.g. specialist interest group, working parties.
- To ensure that equipment used during delivery of a School Nursing service is maintained appropriately.
- To participate in regular Clinical Supervision, Line Management, Appraisals and Caseload Supervision, as per Policies.
- To participate in the recruitment and selection process of prospective employees, e.g. SCPHN, Student SCPHN, Skill mix team members.
- To be a Line Manager to Band 2, 3, 4 and 5 as identified by the Team Manager
- To provide staff with appraisals as per Livewell Southwest Policy.
- To be responsible for management of annual leave, study leave and sick leave of staff.
- To manage disciplinary issues and complaints following Livewell Southwest Protocols and procedures.
- To supervise and facilitate student placements as required.
- To contribute to Livewell Southwest requirements for data collection and sharing of information.
- To access annual appraisals, identify training needs and develop a continuing professional development plan.
- To facilitate and provide practice based teaching and training to colleagues and identify opportunities for knowledge sharing within other organisations.
- To have a professional responsibility to ensure that staff access the training as identified in their appraisal.
- To provide mentorship/ preceptorship to newly qualified or appointed staff.
- To utilize the framework of Clinical Governance to learn from critical incidents and apply to practice.
- To ensure that skills in audit and research are maintained.
- To assist in Livewell Southwest research and audit, as required.
- To maintain a personal professional portfolio of continuing professional development as required by the NMC.
- Responsible for participating in audit and data entry thus demonstrating contribution to Livewell Southwest targets.
- To work within the clinical effectiveness framework using available evidence, research and audit to plan, implement and evaluate care.
- To attend in service training required by the needs of the service and organisation.
Person Specification
Qualifications
Essential
- Specialist Community Public Health Nurse Certificate, Diploma or Degree.
- NMC Registration.
- Relevant post registration course.
Desirable
- Registered Nurse Prescriber with current NMC registration.
Experience
Essential
- Experience of working with children, young people and families.
- Working with complex families.
- Demonstrate experience of working with child protection concerns.
- Able to work effectively in a multi agency arena.
Knowledge
Essential
- Demonstrate knowledge current health issues relating to children and families.
- Demonstrate knowledge in:
- Children Act,
- Healthy Child Programme.
- Framework for Assessment.
- Child Protection.
- Evidence of research based practice.
- Evidence of continuing professional development.
- To have understanding of current Government Policies affecting living, culture/racism/disability.
- Knowledge of requirements of those children and families with complex needs.
Skills
Essential
- Ability to work effectively with a multi-disciplinary team.
- Self-manage time.
- Reliable, empathetic, approachable, understanding, non-judgmental and tolerant.
- Adaptable.
- Diplomatic and flexible.
- Team Player.
- Leadership.
Desirable
- Able to lead and line manage a team of skill mix in delivering a service.
Person Specification
Qualifications
Essential
- Specialist Community Public Health Nurse Certificate, Diploma or Degree.
- NMC Registration.
- Relevant post registration course.
Desirable
- Registered Nurse Prescriber with current NMC registration.
Experience
Essential
- Experience of working with children, young people and families.
- Working with complex families.
- Demonstrate experience of working with child protection concerns.
- Able to work effectively in a multi agency arena.
Knowledge
Essential
- Demonstrate knowledge current health issues relating to children and families.
- Demonstrate knowledge in:
- Children Act,
- Healthy Child Programme.
- Framework for Assessment.
- Child Protection.
- Evidence of research based practice.
- Evidence of continuing professional development.
- To have understanding of current Government Policies affecting living, culture/racism/disability.
- Knowledge of requirements of those children and families with complex needs.
Skills
Essential
- Ability to work effectively with a multi-disciplinary team.
- Self-manage time.
- Reliable, empathetic, approachable, understanding, non-judgmental and tolerant.
- Adaptable.
- Diplomatic and flexible.
- Team Player.
- Leadership.
Desirable
- Able to lead and line manage a team of skill mix in delivering a service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Your application has been submitted.
Clerical Officer - Sexual Health Services
Betsi Cadwaladr University Health Board View all jobs
Posted 1 month(s) ago
Reference: 050-AC351-0826-A
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Sexual Heath team at Ysbyty Gwynedd, as a Clerical Officer.
Our Clerical Officer will be required to provide an efficient administration service to the Sexual Health team using an advanced level of organisational skills. The successful applicant will be adaptable and have the ability to work to in a fast paced environment undertaking a range of administration processes with confidence and efficiency.
Working days for this post to be confirmed.
For an informal chat about this opportunity, please contact Joanne Jones 03000 852293 [email protected]
Main duties of the job
To provide comprehensive clerical support at demonstrating a courteous, professional and sensitive manner at all times. The post-holder will need to demonstrate a high degree of flexibility.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
050-AC351-0826-A
Job locations
Ysbyty Gwynedd
Penrhos Road
Bangor
LL572PW
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Good standard of Education
Desirable
- IT Qualification
Experience
Essential
- Previous Clerical Experience
Desirable
- Welsh Speaking
Skills
Essential
- Keyboard skills
- Able to use electronic information systems
- Ability to work to strict deadlines and prioritise tasks with minimal supervision
Communication
Essential
- Excellent Communication skills with all stakeholders
- Able to work in a busy office and deal with a number of different tasks
- Ability to prioritise
Desirable
- Knowledge of NHS structure and processes
Other
Essential
- Discreet and sensitive to the needs of others
- Flexible approach to working
- Willing to learn new skills
- Ability to travel between sites in a timely manner
- Understand patient confidentiality
Person Specification
Qualifications
Essential
- Good standard of Education
Desirable
- IT Qualification
Experience
Essential
- Previous Clerical Experience
Desirable
- Welsh Speaking
Skills
Essential
- Keyboard skills
- Able to use electronic information systems
- Ability to work to strict deadlines and prioritise tasks with minimal supervision
Communication
Essential
- Excellent Communication skills with all stakeholders
- Able to work in a busy office and deal with a number of different tasks
- Ability to prioritise
Desirable
- Knowledge of NHS structure and processes
Other
Essential
- Discreet and sensitive to the needs of others
- Flexible approach to working
- Willing to learn new skills
- Ability to travel between sites in a timely manner
- Understand patient confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Ysbyty Gwynedd
Penrhos Road
Bangor
LL572PW
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Ysbyty Gwynedd
Penrhos Road
Bangor
LL572PW
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A1739-26-0045
Job summary
We require Care Navigators to join our team, are you who we are looking for?
We are a forward thinking, single practice PCN, based in Plympton and Ivybridge (Devon). We have a list size of 43,000 patients. This has allowed us to recognise the skills and knowledge within our Group and expand our team to offer our patients the best care. To ensure job security, the practice employs all members of the PCN.
Are you someone who is dynamic, energetic and a positive team member that is passionate about patient care?
The ideal candidates must have a flexible can-do attitude with excellent communication skills and able to provide clear effect support to patients. You must be able to work well with others and drive the non-clinical link in a multi-disciplinary team. This is an interesting and challenging role, pivotal to patient care.
If you have the drive, ambition and energy to join a winning team, then we want you!
We are currently recruiting to the following shift pattern:
26.25 hour post
Monday 08:00 - 13:15, Tuesday 13:00 - 18:15, Wednesday 8:00 -13:15, Thursday 13:00 - 18:15, Friday 8:00 -13:15
Please ensure that your application is entirely your own original work. Applications found to be generated by artificial intelligence (AI) will not be considered.
Main duties of the job
The post holder will work as part of an MDT supporting the triage and signposting function for all consultation requests. Working the clinical team, you will act as care navigator for our patients, making basic need assessments to identify appropriate services and support to meet their care needs.
About us
Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, , Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services.
If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.17 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1739-26-0045
Job locations
Ivybridge Medical Practice
Station Road
Ivybridge
Devon
PL210AJ
United Kingdom
Job description
Job responsibilities
Key tasks
Process and effectively signpost patients to the appropriate healthcare services and to appropriate local services: this requires awareness and knowledge of services/ providers and how to direct people toward them
Process patient requests for appointments, performing an assessment of patients needs
Initiate contact with and respond to requests from patients, team members and external agencies
Enter appropriate coding data on SystmOne where required
Input data into the patients healthcare records as necessary
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Support sifting clinical staff with general tasks as requested
Undertake all mandatory training and induction programmes
Maintain and monitor all online requests are action in a timely manner
Support Care Navigators, providing cover during staff absences
Organisation of patient contacts considering symptoms and priority flags
To be able to work autonomously
Maintain a clear sense of role and responsibility within a team
Patient/Customer Care:
Process online consultations requests for appointments, visits, medication support and telephone consultations.
Identify the care and support needs of the patients and ensure there are signposted correctly
Support patients to utilise support links and other services when required
Provide coordination and navigation through relevant pathways, liaising with all stakeholders as appropriate, accessing & auditing IT systems to ensure relevant information is available.
Access up-to-date, accurate information for a range of services to provide support for an individual and where appropriate carers
Initiating contact with and responding to, requests from patients, team members and external agencies
Communicate clearly and sensitively with patients, family members and other professionals
Adapt communication style and method to best support patient preference and need
Other tasks:
Undertake a variety of System One tasks to assist in the smooth running of the service.
Responding to system wide alerts.
Contributing to the development and improvement of services to patients.
To assist your colleagues in learning new procedures and offering support across the team when required.
Assist in devising and getting agreement on multi-agency guidance to support the MDT function.
Personal/Professional Development
The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- To partake in and help build on bespoke training for the Care Navigation service alongside Clinical Support
Communication
The postholder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Quality
The postholder will strive to maintain and improve quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs.
Contribution to the implementation of services
The postholder will:
- Apply practice policies, standards, and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in and complete audits where appropriate completing reports to detail these
- Assist in devising and getting agreement on policies and protocols with multi-agency guidance to support the MDT function
The details contained in this Job Description are not exhaustive and may change as the post develops.
Health and Safety
Ensure all members of staff comply with the Groups health and safety policy
Carry out risk assessments to comply with current Health and Safety legislation
Ensure any health and safety concerns are reported to the Operations Manager
To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues
Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities, and rights
The details contained in this job description are not exhaustive and may change as the post develops.
Governance:
Identify and record risks and issues, developing contingency plans with service and contract leads
Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice
Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement
Confidentiality:
To maintain confidentiality of information acquired while undertaking duties for the practice.
The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business.
In the performance of the duties outlined in this job description, the postholder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Any breach of confidentiality will be regarded as gross misconduct.
Training:
Undertake all mandatory training and induction programmes, and ensuring all mandatory training is maintained and up to date
Job description
Job responsibilities
Key tasks
Process and effectively signpost patients to the appropriate healthcare services and to appropriate local services: this requires awareness and knowledge of services/ providers and how to direct people toward them
Process patient requests for appointments, performing an assessment of patients needs
Initiate contact with and respond to requests from patients, team members and external agencies
Enter appropriate coding data on SystmOne where required
Input data into the patients healthcare records as necessary
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Support sifting clinical staff with general tasks as requested
Undertake all mandatory training and induction programmes
Maintain and monitor all online requests are action in a timely manner
Support Care Navigators, providing cover during staff absences
Organisation of patient contacts considering symptoms and priority flags
To be able to work autonomously
Maintain a clear sense of role and responsibility within a team
Patient/Customer Care:
Process online consultations requests for appointments, visits, medication support and telephone consultations.
Identify the care and support needs of the patients and ensure there are signposted correctly
Support patients to utilise support links and other services when required
Provide coordination and navigation through relevant pathways, liaising with all stakeholders as appropriate, accessing & auditing IT systems to ensure relevant information is available.
Access up-to-date, accurate information for a range of services to provide support for an individual and where appropriate carers
Initiating contact with and responding to, requests from patients, team members and external agencies
Communicate clearly and sensitively with patients, family members and other professionals
Adapt communication style and method to best support patient preference and need
Other tasks:
Undertake a variety of System One tasks to assist in the smooth running of the service.
Responding to system wide alerts.
Contributing to the development and improvement of services to patients.
To assist your colleagues in learning new procedures and offering support across the team when required.
Assist in devising and getting agreement on multi-agency guidance to support the MDT function.
Personal/Professional Development
The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- To partake in and help build on bespoke training for the Care Navigation service alongside Clinical Support
Communication
The postholder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Quality
The postholder will strive to maintain and improve quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs.
Contribution to the implementation of services
The postholder will:
- Apply practice policies, standards, and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in and complete audits where appropriate completing reports to detail these
- Assist in devising and getting agreement on policies and protocols with multi-agency guidance to support the MDT function
The details contained in this Job Description are not exhaustive and may change as the post develops.
Health and Safety
Ensure all members of staff comply with the Groups health and safety policy
Carry out risk assessments to comply with current Health and Safety legislation
Ensure any health and safety concerns are reported to the Operations Manager
To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues
Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities, and rights
The details contained in this job description are not exhaustive and may change as the post develops.
Governance:
Identify and record risks and issues, developing contingency plans with service and contract leads
Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice
Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement
Confidentiality:
To maintain confidentiality of information acquired while undertaking duties for the practice.
The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business.
In the performance of the duties outlined in this job description, the postholder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Any breach of confidentiality will be regarded as gross misconduct.
Training:
Undertake all mandatory training and induction programmes, and ensuring all mandatory training is maintained and up to date
Person Specification
Qualifications
Essential
- Evidence of a good general standard of education at GCSE level or equivalent
Desirable
- NVQ Administration level 3 or equivalent level of experience.
- Active Signposting or Care Navigation Training Qualification
- Customer Service Qualification
Experience
Essential
- Experience of working in Primary Care
- Experience of working with the public
- Experience of working in a busy environment
- An understanding of Clinical Terminology
- Knowledge of the GDPR and how this is applied in practice.
- Understanding of different patients and carer groups and needs.
- Awareness of the importance of safeguarding and procedures.
- Be aware of confidentiality and data protection when handling sensitive information.
- Accurate, attention to detail.
- Completing audits.
- Data analysis and reporting.
- Demonstrate awareness and basic understanding of safeguarding vulnerable adults, end of life care, the needs of older adults and mental health conditions and symptoms (including dementia)
- Understand the basic principle of self-care for people
Desirable
- Experience of working in within a General Practice environment
- Up-to date knowledge of services and health resources in the local area.
- Good working knowledge and experience of using System One.
Skills and Other
Essential
- Able to travel between sites when required
- Demonstrate willingness to learn and develop within the role
- The candidate must demonstrate an understanding of our values
- Effective communication and interpersonal skills (Written and Oral)
- Good level of computer literacy
- Strong Customer service skills
- Ability to co-ordinate Multidisciplinary teams to a desired end goal
- Effective time Management (planning and organising) to be able to meet strict deadlines
- Ability to follow clinical Policy and Procedure
- Ability to deal with sensitive issues often within hostile or emotional situations.
- Ability to use own initiative and work under minimum supervision and determine own workload.
- Able to work well as part of a team.
- Evidence of problem solving and improving processes
- Recognise own development needs and identify how these may be met
- Confidence in ability to understand practice policy and protocols
- Understanding of databases, coding, and extraction of data for reporting purposes
- Sensitive and empathetic in distressing situations
Desirable
- Demonstrable experience of using System One; ability to maintain the appointments system and make changes when appropriate
Person Specification
Qualifications
Essential
- Evidence of a good general standard of education at GCSE level or equivalent
Desirable
- NVQ Administration level 3 or equivalent level of experience.
- Active Signposting or Care Navigation Training Qualification
- Customer Service Qualification
Experience
Essential
- Experience of working in Primary Care
- Experience of working with the public
- Experience of working in a busy environment
- An understanding of Clinical Terminology
- Knowledge of the GDPR and how this is applied in practice.
- Understanding of different patients and carer groups and needs.
- Awareness of the importance of safeguarding and procedures.
- Be aware of confidentiality and data protection when handling sensitive information.
- Accurate, attention to detail.
- Completing audits.
- Data analysis and reporting.
- Demonstrate awareness and basic understanding of safeguarding vulnerable adults, end of life care, the needs of older adults and mental health conditions and symptoms (including dementia)
- Understand the basic principle of self-care for people
Desirable
- Experience of working in within a General Practice environment
- Up-to date knowledge of services and health resources in the local area.
- Good working knowledge and experience of using System One.
Skills and Other
Essential
- Able to travel between sites when required
- Demonstrate willingness to learn and develop within the role
- The candidate must demonstrate an understanding of our values
- Effective communication and interpersonal skills (Written and Oral)
- Good level of computer literacy
- Strong Customer service skills
- Ability to co-ordinate Multidisciplinary teams to a desired end goal
- Effective time Management (planning and organising) to be able to meet strict deadlines
- Ability to follow clinical Policy and Procedure
- Ability to deal with sensitive issues often within hostile or emotional situations.
- Ability to use own initiative and work under minimum supervision and determine own workload.
- Able to work well as part of a team.
- Evidence of problem solving and improving processes
- Recognise own development needs and identify how these may be met
- Confidence in ability to understand practice policy and protocols
- Understanding of databases, coding, and extraction of data for reporting purposes
- Sensitive and empathetic in distressing situations
Desirable
- Demonstrable experience of using System One; ability to maintain the appointments system and make changes when appropriate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Beacon Medical Group
Address
Ivybridge Medical Practice
Station Road
Ivybridge
Devon
PL210AJ
United Kingdom
Employer's website
Employer details
Employer name
Beacon Medical Group
Address
Ivybridge Medical Practice
Station Road
Ivybridge
Devon
PL210AJ
United Kingdom
Employer's website
Apply Now
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Recovery Nurse/ODP * Internal*
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 262-A-26-8225660
Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES
Band 5 Theatre Recovery Nurse/Operating Department Practitioner
We have 37.5 hours in our Recovery Department. Full time and part time hours will be considered.
Don't miss this fantastic opportunity to join our dynamic Theatre Team at the West Cumberland Hospital Surgical Hub
We are currently recruiting Band 5 Recovery Practitioners (Registered Nurse/Operating Department Practitioner) to work in our Recovery Suite which provides perioperative care for both adults and children in the following specialities:
Obstetrics, Gynaecology and Urology, Upper GI and Colorectal, Trauma and Orthopaedics, Vascular and breast surgery.
We provide exemplary planned one to one care for patients who have had general or regional anaesthetic. This care varies from patients following the day surgery pathway to patients following enhanced care pathways for major surgery.
This post is not only suitable for experienced Registered Nurses/Operating Department Practitioners, but it is an exciting start to any newly qualified RN/ODPs career. A preceptorship period is offered to all successful applicants, but our Trust has a dedicated one year preceptorship programme offering ten study days during this period to enhance any newly qualified RN/ODPs knowledge and skills.
Main duties of the job
The main role of this post is to provide excellent safe post-operative/anaesthetic care following the NCIC values and policies for all patients undergoing surgery within the Theatre Department.
To assess, plan implement and evaluate programs of care in partnership with the patient and the multidisciplinary team.
The Recovery Practitioner will carry out post-operative care in our recovery area and the Maternity Unit.
The post holder will demonstrate the compassionate values and behaviours need for dignified care.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata, per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
262-A-26-8225660
Job locations
West Cumberland Hospital
Hensingham
Whitehaven
CA28 8JG
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Registered Nurse/Operating Department Practitioner with active NMC/HCPC Registration
- Commitment to undertake mentorship module on completion of preceptorship qualification.
Desirable
- NMC/HCPC recognisable mentorship qualification
- Post Registration qualification in speciality
- Diploma/degree in Nursing.
- D32/33 or equivalent qualification
- leadership skills
Knowledge and Experience
Essential
- Able to manage a Ward/Department area for a period of a shift.
- Extended scope of practice skills, e.g. venepuncture.
- Experience of managing and co-ordinating a team.
- Understanding of expanded roles / professional practice issues.
- Relevant nursing/practitioner duties
- Continuing professional development, with portfolio.
- NMC Code of Conduct
- Results interpretation
- Clinical governance
- Nursing strategy
- Thorough understanding of contemporary nursing issues, i.e. CNO Nursing Strategy.
Desirable
- Evidence of innovation in practice
- Teaching/Mentoring
- Knowledge of primary care
Skills and Aptitudes
Essential
- Able to deal with a continually changing workload.
- Mentorship skills.
- Ability to communicate with staff at all levels.
- Ability to communicate with MDT.
- Ability to work as member of a team.
- Problem solving skills.
- Extended clinical skills e.g. venepuncture,
- Interpreting baseline observations.
- Basic IT skills.
- Able to use initiative appropriately.
Other Requirements
Essential
- Empathy
- Motivation
- Enthusiasm
- Positive approach to change
- Non-judgemental
- Flexible
Person Specification
Qualifications
Essential
- Registered Nurse/Operating Department Practitioner with active NMC/HCPC Registration
- Commitment to undertake mentorship module on completion of preceptorship qualification.
Desirable
- NMC/HCPC recognisable mentorship qualification
- Post Registration qualification in speciality
- Diploma/degree in Nursing.
- D32/33 or equivalent qualification
- leadership skills
Knowledge and Experience
Essential
- Able to manage a Ward/Department area for a period of a shift.
- Extended scope of practice skills, e.g. venepuncture.
- Experience of managing and co-ordinating a team.
- Understanding of expanded roles / professional practice issues.
- Relevant nursing/practitioner duties
- Continuing professional development, with portfolio.
- NMC Code of Conduct
- Results interpretation
- Clinical governance
- Nursing strategy
- Thorough understanding of contemporary nursing issues, i.e. CNO Nursing Strategy.
Desirable
- Evidence of innovation in practice
- Teaching/Mentoring
- Knowledge of primary care
Skills and Aptitudes
Essential
- Able to deal with a continually changing workload.
- Mentorship skills.
- Ability to communicate with staff at all levels.
- Ability to communicate with MDT.
- Ability to work as member of a team.
- Problem solving skills.
- Extended clinical skills e.g. venepuncture,
- Interpreting baseline observations.
- Basic IT skills.
- Able to use initiative appropriately.
Other Requirements
Essential
- Empathy
- Motivation
- Enthusiasm
- Positive approach to change
- Non-judgemental
- Flexible
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Hensingham
Whitehaven
CA28 8JG
United Kingdom
Employer's website
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Hensingham
Whitehaven
CA28 8JG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Catering Supervisor Penrith Hospital
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 262-A-26-7941420-C
Job summary
We are looking for a Catering Supervisor to work in the busy and friendly catering team at Penrith Hospital.
The working hours are between 7.30am and 6.30pm working shifts Monday to Sunday
We are looking for someone with exceptional customer service, who will work as part of a small team, providing and maintaining an efficient catering service, as the Supervisor you would be responsible for ensuring the service runs smoothly from devising the menu to ordering the food.
Main duties of the job
The main responsibilities of the job include:
- Responsible for the day to day operation of the Catering Service within a caf & Ward
- Prepare food and work with Community Catering Manager to devise menus.
- Ensure food and hygiene standards are met ensuring adherance to all Food Safety Regulations and Legislation.
- Following HACCP and COSHH
- Reporting faults and hazards to the appropriate person.
- Keeping records for traceability.
- Train staff and ensuring mandatory training is complete.
- Dealing with any issues arising within the catering department.
- Cashing up at the end of the day.
- Ordering food and work with the Community Catering Manager to devise menu's
- Stock management and ordering of stock from approved suppliers
- Dealing Sickness, Rotas & Wages
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
262-A-26-7941420-C
Job locations
Penrith Hospital
Bridge Lane
Penrith
CA11 8HX
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab)
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab)
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Person Specification
Experience
Essential
- Experience in a Catering Supervisory role
- Menu Planning
- Cash Handling
- Food ordering
- Stock management
Desirable
- NHS Experience
Qualifications
Essential
- Supervisory Qualification (ILM 3 level 3) or equivalent
- Level 2 Food Hygiene
- Maths and English qualifications
- Level 3 Qualification in Food/Cooking
Desirable
- Level 3 Food Safety
- IT skills
Knowledge
Essential
- Food Safety Regulations
- Equality issues
Skills & Aptitudes
Essential
- Effective communication and interpersonal skills
- Ability to multi-task
- Good customer service skills
Personal Circumstances
Essential
- Flexibility in working hours.
- Ability to work alone or as part of a team
- Able to deal with complaints or queries
Person Specification
Experience
Essential
- Experience in a Catering Supervisory role
- Menu Planning
- Cash Handling
- Food ordering
- Stock management
Desirable
- NHS Experience
Qualifications
Essential
- Supervisory Qualification (ILM 3 level 3) or equivalent
- Level 2 Food Hygiene
- Maths and English qualifications
- Level 3 Qualification in Food/Cooking
Desirable
- Level 3 Food Safety
- IT skills
Knowledge
Essential
- Food Safety Regulations
- Equality issues
Skills & Aptitudes
Essential
- Effective communication and interpersonal skills
- Ability to multi-task
- Good customer service skills
Personal Circumstances
Essential
- Flexibility in working hours.
- Ability to work alone or as part of a team
- Able to deal with complaints or queries
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Penrith Hospital
Bridge Lane
Penrith
CA11 8HX
United Kingdom
Employer's website
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Penrith Hospital
Bridge Lane
Penrith
CA11 8HX
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: B0166-26-0008
Job summary
An exciting opportunity has arisen here at Bromleag Care Practice for a salaried GP to join our growing multi-disciplinary team. This post holder will work as one of a team of GPs, ANPs, Pharmacists and more, delivering general practice services to patients at Bromleag Care Practice. We provide comprehensive primary care to patients residing in Care Homes and Extra Care Housing within the Borough of Bromley. At all times the post holder must act in a professional manner consistent with the code of conduct expected from medical practitioners representing Bromleag Care Practice and the NHS.
Main duties of the job
Provide proactive care to support and improve the health and wellbeing of residents in Care Homes and Extra Care Housing. In line with the agreed practice timetable, the post holder will undertake duties including home visits, telephone and video consultations, managing repeat prescriptions, and handling queries, paperwork, and correspondence promptly.
Deliver accessible, personalised, responsive, and flexible care. Make autonomous clinical decisions for patients, whether self-referred or referred by other healthcare professionals. Screen patients for risk factors and early signs of illness.
Provide high-quality clinical care using expert knowledge and skills to assess, implement, and monitor treatment, ensuring the highest standards are maintained. Keep accurate and up-to-date consultation records and complete clinical letters or summaries.
Apply principles of clinical governance and risk management. Comply with all relevant policies and guidelines, including KPIs, prescribing, confidentiality, data protection, and health and safety.
Commit to continuous learning, audit, and evidence-based practice. Contribute to audits, clinical standards, and development of patient records, including summarising notes and coding data.Attending training and events organised by the practice or other agencies, where appropriate.
Ensure death certificates are completed promptly and in line with Medical Examiner and Registrar requirements.
About us
BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.
BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.
BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.
BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£12,000 a year Per session per annum
Contract
Permanent
Working pattern
Part-time
Reference number
B0166-26-0008
Job locations
Bromleag Care Practice
Beckenham Clinic
14 The Crescent
Beckenham
BR3 1DU
United Kingdom
Job description
Job responsibilities
The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Organisational Values / Objectives
The goals of Bromley GP Alliance are to work strategically with all Bromley practices, to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS. Bromley GP Alliance aims to improve the morale of general practice in Bromley, by sharing expertise, services and supporting its workforce. The Alliance will make a positive impact on medical services in Bromley, by working closely with the CCG, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.
Key Relationships
Care Homes across Borough of Bromley
Patients, family members and carers
Secondary Care and Community colleagues
External Organisations:
St Christophers Hospice
Bromley Healthcare
Orpington Primary Care Network (PCN)
Job Summary
The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Duties and Responsibilities
In accordance with the practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties, including visiting of homes, telephone & Video consultations, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely manner.
Provide proactive care, supporting and improving the health and wellbeing of the population.
Provide accessible care: providing a personalised, responsive, timely, flexible and accessible service.
Making professional, autonomous decisions in relation to presenting problems, whether self -referred or referred from other health care workers within the organisation.
Screening patients for disease risk factors and early signs of illness
Provide clinical care using expert knowledge and developed clinical skills in assessing, implementing, and monitoring patients to ensure that the quality of patient care is maintained at the highest standard.
Recording clear and contemporaneous consultation notes to agreed standards.
Undertake clinical letters / summary dictation.
Ensure the principles of clinical governance and risk management are applied to clinical practice.
Awareness of and compliance with all relevant practice policies/guidelines, e.g. KPIs, prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.
Ensuring death certificates are completed in a timely manner and in line with the Medical Examiner & Registrars legal requirements.
Signing of death certificates and cremation documentation. Should the post holder leave the employ of the practice and a patient dies within 2 weeks of the post holders departure, should the post holder be the last person who has seen the patient they will be required to complete the necessary paperwork within a week of such request.
Education and Experience
Full GMC registration
MBBS or Equivalent medical degree
MRCGP
Inclusion on the performers list
Personal/Professional Development
Participate in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
Participate in any training programme implemented by the executive team
Effectively manage own time, workload and resources.
Assess own performance and development and take accountability for own actions, either
directly or under supervision
Communication
Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary.
Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure.
To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.
The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated including:
Confidentiality / Data Protection / Freedom of Information
Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 2018. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the Bromley GP Alliances FOI procedure if they receive a written request for information.
Equal Opportunities
Post holders must at all times fulfil their responsibilities with regard to the Bromley GP Alliances Equal Opportunities Policy and equality laws.
Health and Safety
All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees.
Infection Control
All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs. All post holders must comply with the Bromley GP Alliance infection screening and immunisation policies as well as be familiar with the Trusts Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy, Personal Protective Equipment Policy, safe procedures for using aseptic techniques and safe disposal of sharps.
Risk Management
All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trusts use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.
Safeguarding children and vulnerable adults
Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Smoking Policy
It is the Trusts policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within Trust buildings and vehicles.
Review of this Job Description
This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.
Job description
Job responsibilities
The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Organisational Values / Objectives
The goals of Bromley GP Alliance are to work strategically with all Bromley practices, to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS. Bromley GP Alliance aims to improve the morale of general practice in Bromley, by sharing expertise, services and supporting its workforce. The Alliance will make a positive impact on medical services in Bromley, by working closely with the CCG, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.
Key Relationships
Care Homes across Borough of Bromley
Patients, family members and carers
Secondary Care and Community colleagues
External Organisations:
St Christophers Hospice
Bromley Healthcare
Orpington Primary Care Network (PCN)
Job Summary
The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Duties and Responsibilities
In accordance with the practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties, including visiting of homes, telephone & Video consultations, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely manner.
Provide proactive care, supporting and improving the health and wellbeing of the population.
Provide accessible care: providing a personalised, responsive, timely, flexible and accessible service.
Making professional, autonomous decisions in relation to presenting problems, whether self -referred or referred from other health care workers within the organisation.
Screening patients for disease risk factors and early signs of illness
Provide clinical care using expert knowledge and developed clinical skills in assessing, implementing, and monitoring patients to ensure that the quality of patient care is maintained at the highest standard.
Recording clear and contemporaneous consultation notes to agreed standards.
Undertake clinical letters / summary dictation.
Ensure the principles of clinical governance and risk management are applied to clinical practice.
Awareness of and compliance with all relevant practice policies/guidelines, e.g. KPIs, prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.
Ensuring death certificates are completed in a timely manner and in line with the Medical Examiner & Registrars legal requirements.
Signing of death certificates and cremation documentation. Should the post holder leave the employ of the practice and a patient dies within 2 weeks of the post holders departure, should the post holder be the last person who has seen the patient they will be required to complete the necessary paperwork within a week of such request.
Education and Experience
Full GMC registration
MBBS or Equivalent medical degree
MRCGP
Inclusion on the performers list
Personal/Professional Development
Participate in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
Participate in any training programme implemented by the executive team
Effectively manage own time, workload and resources.
Assess own performance and development and take accountability for own actions, either
directly or under supervision
Communication
Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary.
Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure.
To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.
The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated including:
Confidentiality / Data Protection / Freedom of Information
Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 2018. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the Bromley GP Alliances FOI procedure if they receive a written request for information.
Equal Opportunities
Post holders must at all times fulfil their responsibilities with regard to the Bromley GP Alliances Equal Opportunities Policy and equality laws.
Health and Safety
All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees.
Infection Control
All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs. All post holders must comply with the Bromley GP Alliance infection screening and immunisation policies as well as be familiar with the Trusts Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy, Personal Protective Equipment Policy, safe procedures for using aseptic techniques and safe disposal of sharps.
Risk Management
All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trusts use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.
Safeguarding children and vulnerable adults
Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Smoking Policy
It is the Trusts policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within Trust buildings and vehicles.
Review of this Job Description
This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.
Person Specification
Additional Criteria
Essential
- Work as part of a team to ensure QOF targets are met.
- Participate in weekly multidisciplinary team meetings, time in meetings and clinical audit where required.
- Liaison with voluntary agencies and multi-disciplinary teams in both the community and secondary care.
Experience
Essential
- Knowledge and experience of general Practice in the UK
- Ability to take full and independent responsibility for the clinical care of patients
- Ability to safely oversee and share care of patients with nursing and other staff
- Ability to work with non-career grade staff, registrars and specialist nurses
- To have a broad understanding of all elements of, and a commitment to the principles of Clinical Governance
- A patient centred approach to care
- Good management of patient care
- Effective communication skills with both clinical and non -clinical staff
- Excellent IT skills
Desirable
- Knowledge of EMIS
- Working in Primary Care in an area with significant health problems.
Skills
Essential
- Caring attitude to patients
- Good personal interactive communications skills: clarity of expression and purpose
- The ability to work as a team member and on own initiative
- Acceptance of management and administrative duties by working within a structured team
- Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies
- Commitment to Continuing Medical Education and the requirements of Clinical Governance
- Flexible working attitude
Qualifications
Essential
- Full GMC registration
- MBBS or Equivalent medical degree
- MRCGP
- Inclusion on the performers list
- MPS/MDUS/MDDUS Membership
Desirable
- Experience with EMIS
Person Specification
Additional Criteria
Essential
- Work as part of a team to ensure QOF targets are met.
- Participate in weekly multidisciplinary team meetings, time in meetings and clinical audit where required.
- Liaison with voluntary agencies and multi-disciplinary teams in both the community and secondary care.
Experience
Essential
- Knowledge and experience of general Practice in the UK
- Ability to take full and independent responsibility for the clinical care of patients
- Ability to safely oversee and share care of patients with nursing and other staff
- Ability to work with non-career grade staff, registrars and specialist nurses
- To have a broad understanding of all elements of, and a commitment to the principles of Clinical Governance
- A patient centred approach to care
- Good management of patient care
- Effective communication skills with both clinical and non -clinical staff
- Excellent IT skills
Desirable
- Knowledge of EMIS
- Working in Primary Care in an area with significant health problems.
Skills
Essential
- Caring attitude to patients
- Good personal interactive communications skills: clarity of expression and purpose
- The ability to work as a team member and on own initiative
- Acceptance of management and administrative duties by working within a structured team
- Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies
- Commitment to Continuing Medical Education and the requirements of Clinical Governance
- Flexible working attitude
Qualifications
Essential
- Full GMC registration
- MBBS or Equivalent medical degree
- MRCGP
- Inclusion on the performers list
- MPS/MDUS/MDDUS Membership
Desirable
- Experience with EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley GP Alliance Ltd
Address
Bromleag Care Practice
Beckenham Clinic
14 The Crescent
Beckenham
BR3 1DU
United Kingdom
Employer's website
https://bromleygpalliance.org/ (Opens in a new tab)
Employer details
Employer name
Bromley GP Alliance Ltd
Address
Bromleag Care Practice
Beckenham Clinic
14 The Crescent
Beckenham
BR3 1DU
United Kingdom
Employer's website
https://bromleygpalliance.org/ (Opens in a new tab)
Apply Now
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Team Administrator - Home Enteral Nutrition Team
Lewisham and Greenwich NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 197-AO8665
Job summary
If you are looking to be a part of a multi-disciplinary team, situated in a vibrant area of South East London that has excellent transport links, delivering a service to a diverse population with a high level of job satisfaction, then look no further.
- Do you want to be part of the team that provides a vital service to some of our most vulnerable patients?
- Are you looking for a job where you can use your administrative skills to support a specialist team in the NHS?
- Do you enjoy problem solving and working in a stimulating, busy office environment and being part of a team?
- Do you thrive on helping people receive the support they need?
The Home Enteral Nutrition (HEN) team are looking for an administrator to join our team. This position will suit you if you if you have clerical or administrative experience working in a busy office environment, are a good communicator and enjoy working as part of a team.
The team is based at the Waldron Health Centre in New Cross; working pattern is Mon-Fri 09:00-17:00, not including bank holidays.
PLEASE NOTE: We are unable to offer sponsorship for this post
You will need to be reliable, conscientious, have good organisational and problem-solving skills. You will need to understand ICT systems and the ability to use other systems such as electronic patient record systems, Microsoft Word and Excel. You also need to feel comfortable working independently and knowing when to seek support.
Main duties of the job
You will work as part of the administration team responsible for the smooth running of this specialist community service; where your professionalism, initiative and office skills will be welcomed. You will have plenty of room to be creative and the team is always open to new ideas.
The post holder will be expected to provide a full range of administration duties including:
- Answering telephone calls from patients, carers and health professionals daily
- Receiving and processing patient referrals from hospital
- Dealing efficiently with enquiries and providing basic information to patients, carers and health professionals
- Registering patients on the patient records system and with feed companies and organising feed delivery across South East London
- Creating referrals and uploading documents and text to the patient electronic record system
- Developing and maintaining effective office systems
The HEN Team is a specialist service providing expert support for people of all ages to safely manage their eating and drinking and tube feeding at home in Lambeth, Southwark and Lewisham. Our multi-disciplinary team comprises Dietitians, Speech & Language Therapists, Nutrition Nurse Specialists, HEN Assistants and Administrators. The team consistently provide a first-class service to service users and their families.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum plus HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
197-AO8665
Job locations
University Hospital Lewisham
Waldron Health Centre, Amersham Vale, SE14 6LD
London
SE13 6LH
United Kingdom
Job description
Job responsibilities
Job Summary:
- The post holder will be a member of the Home Enteral Nutrition Team. The role will include:
- Assisting the Office Manager ensuring the smooth running of the office, and supporting clinical staff to provide a safe, quality service to patients.
- Being the first point of contact for this specialist community service for patients having tube feeds at home as well as their carers/relatives.
- Contributing to a better experience for patients and their families/carers.
- Developing and implementing effective office systems.
Key Result Areas & Performance:
- Providing administrative support for the multi-disciplinary team comprising dietitians, speech and language therapists, nutrition nurse specialists, HEN assistants
- Reviewing and developing office procedures and administrative systems to support service delivery.
- To effectively manage incoming calls/e-mails including enquiries, complaints and urgent requests and ensure the information is relayed in time and with accuracy to the appropriate team member.
- To deal with queries/requests/complaints professionally and with sensitivity as required.
- To ensure that new patient referrals to the Team are prioritised and dealt with according to local procedures.
Work force
- Making appointments for the team as requested using Rio and ensuring patient databases are accurate and regularly updated.
- To produce reports as requested using patient databases.
- To assist in managing and co-ordinating use of the teams weighing scales, pool car and parking permits.
- To work co-operatively with others as part of the multi-disciplinary team; assisting team members with any routine work associated with patient care.
- Ensure there is always adequate provision of the administrative support for the service by providing cover for annual leave and sickness.
- To participate in the induction of new team members, training them to use basic administrative systems and giving continued support.
- To be an active member of any in-service training and development courses.
Financial
- To deal with urgent requests from patients, families/carers for tube feeding supplies and equipment.
- To assist in keeping the office and storage cupboards safe, well organised and tidy.
- To maintain and order a stock of stationary, medical equipment and supplies and develop and maintain skills in Trusts ordering system.
- To report any waste, expiry dates to the Office manager and prevent over ordering of supplies.
- To report any issues concerning the feed delivery company (communication, out of stocks, delivery problems) to the Office Manager and Service Lead, in order to assist with monitoring the enteral feed contract.
Partnerships
- Deal efficiently with enquiries and provide information to a wide range of internal and external callers, including patients, families, carers, consultants, district nurses, GPs, social services other healthcare professionals in the hospital and community.
- To work with members of the Community Childrens Nursing Team (CCNT)/Community Head and Neck Team (CHANT), ensuring referrals to/from each team and the transition from service to service is safe and seamless for the patient.
- To communicate regularly with the enteral feed company; ensuring any feedback/complaints about their service are recorded and shared with clinical staff.
Communications and Relationships
- Answer the telephone and take accurate messages and pass onto the appropriate team member.
- Monitor and respond to e-mails regularly.
- To arrange interpreters and translations through Language Line as requested.
- To attend team meetings as required.
- To meet and greet visitors as required.
- The post holder will communicate by telephone, letters, take minutes of meetings, have regular e-mail and face to face contact with colleagues, in the HEN team and teams sharing the office.
- The groups/individuals the post holder will communicate with and establish relationships with will include, but not limited to:
- Patients (adults and children) living in Lambeth, Southwark and Lewisham having tube feeding at home; These patients may have swallowing, breathing, speaking and mobility problems as well as complex social and psychological problems.
- Carers and/ or relatives of these patients
- Healthcare staff from hospitals e.g. Consultants, highly specialist Speech and Language Therapists, Dietitians, Physiotherapists, Cancer Nurse Specialists
- Healthcare staff from the community services in the 3 boroughs e.g. CHANT, CCNT, GPs, District Nurses, community therapy teams.
- Staff at hospices and care homes in the 3 boroughs.
- Enteral feed supplies companies.
General
- Ensure day-to-day efficient and effective running of the office.
- To collect post daily for the team and distribute.
- To undertake other administrative duties as directed by the team. This includes scanning, photocopying, filing, typing, shredding, updating databases and patient records.
- To assist in the preparation of training resources for team e.g. photocopying hand outs.
- To assist in organising meetings and events for the team.
- To assist with administrative needs of the SEND Dietetics Team on specific request of the HEN Team Office Manager, HEN Team Service Lead or Childrens Community Dietetic Service Lead
- To train as an office Fire Marshall & reset the fire alarm after weekly testing.
- Report incidents/complaints/concerns
Job description
Job responsibilities
Job Summary:
- The post holder will be a member of the Home Enteral Nutrition Team. The role will include:
- Assisting the Office Manager ensuring the smooth running of the office, and supporting clinical staff to provide a safe, quality service to patients.
- Being the first point of contact for this specialist community service for patients having tube feeds at home as well as their carers/relatives.
- Contributing to a better experience for patients and their families/carers.
- Developing and implementing effective office systems.
Key Result Areas & Performance:
- Providing administrative support for the multi-disciplinary team comprising dietitians, speech and language therapists, nutrition nurse specialists, HEN assistants
- Reviewing and developing office procedures and administrative systems to support service delivery.
- To effectively manage incoming calls/e-mails including enquiries, complaints and urgent requests and ensure the information is relayed in time and with accuracy to the appropriate team member.
- To deal with queries/requests/complaints professionally and with sensitivity as required.
- To ensure that new patient referrals to the Team are prioritised and dealt with according to local procedures.
Work force
- Making appointments for the team as requested using Rio and ensuring patient databases are accurate and regularly updated.
- To produce reports as requested using patient databases.
- To assist in managing and co-ordinating use of the teams weighing scales, pool car and parking permits.
- To work co-operatively with others as part of the multi-disciplinary team; assisting team members with any routine work associated with patient care.
- Ensure there is always adequate provision of the administrative support for the service by providing cover for annual leave and sickness.
- To participate in the induction of new team members, training them to use basic administrative systems and giving continued support.
- To be an active member of any in-service training and development courses.
Financial
- To deal with urgent requests from patients, families/carers for tube feeding supplies and equipment.
- To assist in keeping the office and storage cupboards safe, well organised and tidy.
- To maintain and order a stock of stationary, medical equipment and supplies and develop and maintain skills in Trusts ordering system.
- To report any waste, expiry dates to the Office manager and prevent over ordering of supplies.
- To report any issues concerning the feed delivery company (communication, out of stocks, delivery problems) to the Office Manager and Service Lead, in order to assist with monitoring the enteral feed contract.
Partnerships
- Deal efficiently with enquiries and provide information to a wide range of internal and external callers, including patients, families, carers, consultants, district nurses, GPs, social services other healthcare professionals in the hospital and community.
- To work with members of the Community Childrens Nursing Team (CCNT)/Community Head and Neck Team (CHANT), ensuring referrals to/from each team and the transition from service to service is safe and seamless for the patient.
- To communicate regularly with the enteral feed company; ensuring any feedback/complaints about their service are recorded and shared with clinical staff.
Communications and Relationships
- Answer the telephone and take accurate messages and pass onto the appropriate team member.
- Monitor and respond to e-mails regularly.
- To arrange interpreters and translations through Language Line as requested.
- To attend team meetings as required.
- To meet and greet visitors as required.
- The post holder will communicate by telephone, letters, take minutes of meetings, have regular e-mail and face to face contact with colleagues, in the HEN team and teams sharing the office.
- The groups/individuals the post holder will communicate with and establish relationships with will include, but not limited to:
- Patients (adults and children) living in Lambeth, Southwark and Lewisham having tube feeding at home; These patients may have swallowing, breathing, speaking and mobility problems as well as complex social and psychological problems.
- Carers and/ or relatives of these patients
- Healthcare staff from hospitals e.g. Consultants, highly specialist Speech and Language Therapists, Dietitians, Physiotherapists, Cancer Nurse Specialists
- Healthcare staff from the community services in the 3 boroughs e.g. CHANT, CCNT, GPs, District Nurses, community therapy teams.
- Staff at hospices and care homes in the 3 boroughs.
- Enteral feed supplies companies.
General
- Ensure day-to-day efficient and effective running of the office.
- To collect post daily for the team and distribute.
- To undertake other administrative duties as directed by the team. This includes scanning, photocopying, filing, typing, shredding, updating databases and patient records.
- To assist in the preparation of training resources for team e.g. photocopying hand outs.
- To assist in organising meetings and events for the team.
- To assist with administrative needs of the SEND Dietetics Team on specific request of the HEN Team Office Manager, HEN Team Service Lead or Childrens Community Dietetic Service Lead
- To train as an office Fire Marshall & reset the fire alarm after weekly testing.
- Report incidents/complaints/concerns
Person Specification
Qualifications & Training
Essential
- GCSE English/maths or equivalent, minimum grade 4 (C)
- NVQ - Business Administration level 3 or equivalent
Experience
Essential
- oWorking within a busy office environment
- oLearning new software packages as new systems are introduced within the Trust
- oWorking with and contributing to a team
- oEffectively dealing with sensitive, complex situations which may involve other colleagues, patients and families/carers
- oExcellent organisational skills, especially under pressure
- oEffectively communicating and overcome barriers including language, sight, hearing and speech problems
Desirable
- Previous experience in health or social care setting
Knowledge
Essential
- Numeracy
- Ability to use MSOffice package, including Word, Access, Excel, Power point
- Clear handwriting, spelling and grammar
Desirable
- Use of electronic patient records systems, such as RiO
Personal Qualities
Essential
- Recording clear/legible and precise written messages
- Recognising when to seek support
- Working on own initiative with minimal direction
- Having a systematic and methodical approach to work with attention to detail
- Excellent communication and interpersonal skills
- Ability to be discreet and maintain high levels of confidentiality
- Managing light physical effort required for short periods of time e.g. moving boxes of stationery and enteral feeding supplies.
- Demonstrating a flexible and innovative approach to problem solving.
- Responsiveness to change and ideas; adapt to new systems; flexible working pattern
- Willingness to undertake training needed in order to fulfil the changing requirements of the job.
- Ability to work well in a team
- Ability to deal appropriately with patients and carer's concerns and anxieties with sensitivity.
- Ability to communicate professionally
Person Specification
Qualifications & Training
Essential
- GCSE English/maths or equivalent, minimum grade 4 (C)
- NVQ - Business Administration level 3 or equivalent
Experience
Essential
- oWorking within a busy office environment
- oLearning new software packages as new systems are introduced within the Trust
- oWorking with and contributing to a team
- oEffectively dealing with sensitive, complex situations which may involve other colleagues, patients and families/carers
- oExcellent organisational skills, especially under pressure
- oEffectively communicating and overcome barriers including language, sight, hearing and speech problems
Desirable
- Previous experience in health or social care setting
Knowledge
Essential
- Numeracy
- Ability to use MSOffice package, including Word, Access, Excel, Power point
- Clear handwriting, spelling and grammar
Desirable
- Use of electronic patient records systems, such as RiO
Personal Qualities
Essential
- Recording clear/legible and precise written messages
- Recognising when to seek support
- Working on own initiative with minimal direction
- Having a systematic and methodical approach to work with attention to detail
- Excellent communication and interpersonal skills
- Ability to be discreet and maintain high levels of confidentiality
- Managing light physical effort required for short periods of time e.g. moving boxes of stationery and enteral feeding supplies.
- Demonstrating a flexible and innovative approach to problem solving.
- Responsiveness to change and ideas; adapt to new systems; flexible working pattern
- Willingness to undertake training needed in order to fulfil the changing requirements of the job.
- Ability to work well in a team
- Ability to deal appropriately with patients and carer's concerns and anxieties with sensitivity.
- Ability to communicate professionally
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham
Waldron Health Centre, Amersham Vale, SE14 6LD
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham
Waldron Health Centre, Amersham Vale, SE14 6LD
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Apply Now
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Administration Assistant
The Newcastle upon Tyne Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 317-2026-29-22-DR-A
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Secretarial Team within Diabetes Centre as a Band 2 Administration Assistant. Post holder will be required to provide an efficient administrative service to the clinicians and their teams.
The successful candidate will work within a team of secretarial staff, but also have the ability to work independently. They will be required to follow Policies and Procedures.
The successful candidate will be able to demonstrate excellent communication skills, flexibility, reliability and must have an organised approach to work.
- Interview Date: 11 September 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
This role involves working closely with patients, medical and nursing staff. Post holders will be required to provide an efficient administrative service
The role will include:
Keeping typing up to date for the clinical team
Opening and distributing post
Making ad-hoc appointments
Ad-hoc admin duties as requested by the clinical team
Talking to patients over the telephone and ensuring their queries are dealt with efficiently
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
317-2026-29-22-DR-A
Job locations
Freeman Hospital
317 01 Freeman Hospital
NE7 7DN
United Kingdom
Job description
Job responsibilities
To support the provision of an efficient admin and clerical service within the operational services department.
To ensure patient documents are prepared, updated and available a timely manner.
Provide information to patients, relatives and staff.
Deal with telephone enquires promptly.
To ensure that data input is amended as necessary
Job description
Job responsibilities
To support the provision of an efficient admin and clerical service within the operational services department.
To ensure patient documents are prepared, updated and available a timely manner.
Provide information to patients, relatives and staff.
Deal with telephone enquires promptly.
To ensure that data input is amended as necessary
Person Specification
Qualifications & Education
Essential
- Good standard of English, grammar, punctuation and spelling at GCSE or equivalent level
Desirable
- ECDL computer qualification
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord System
Skills & Abilities
Essential
- Good communication and interpersonal skills
- Effective organisation and time management skills
- Keyboard skills
- IT skills
Person Specification
Qualifications & Education
Essential
- Good standard of English, grammar, punctuation and spelling at GCSE or equivalent level
Desirable
- ECDL computer qualification
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord System
Skills & Abilities
Essential
- Good communication and interpersonal skills
- Effective organisation and time management skills
- Keyboard skills
- IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Freeman Hospital
317 01 Freeman Hospital
NE7 7DN
United Kingdom
Employer's website
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Freeman Hospital
317 01 Freeman Hospital
NE7 7DN
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: B0080-26-0015
Job summary
We are an ambitious organisation providing specialist palliative care services, completely free-of-charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. It costs £5.6m per year to run the Hospice, with only 20% of our funding provided by the government. Over 400 volunteers give their time to the Hospice helping us run efficiently and effectively as part of the local community. Nightingale House Hospice has 30 years experience of providing compassionate care and strive to see this continue for future generations.
Main duties of the job
To provide pre-bereavement and post bereavement support to children and young people under the age of 18 who are resident in the Hospice catchment area.
To deliver support appropriate to the age and ability of the child and young personin one-to-one and group settings.
To provide pre and post bereavement support to adults who are the significant others of patients known to Nightingale House Hospice.
To act as a resource for Hospice staff and those accessing Hospice services by offering specialist social work knowledge and skills.
To act at all times within own limitations of knowledge, expertise, and competence.
To participate in department and Hospice research and audit.
Flexibility to meet the needs of the service.
To ensure all of the above are in accordance with all Nightingale House Hospice policies, procedures, and guidelines.
About us
Nightingale House Hospice offers:
A positive and friendly working environment
Excellent training and development opportunities
Generous holiday allowance increasing with service
Employee Assistance Programme
Retail discount scheme
Live Events Discount Scheme
Staff discount inCaffiCwtch
Refer a friend bonus scheme
Birthday voucher
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£37,535 a year
Contract
Fixed term
Duration
3 months
Working pattern
Full-time
Reference number
B0080-26-0015
Job locations
Chester Road
Wrexham
Clwyd
LL11 2SJ
United Kingdom
Job description
Job responsibilities
Key Responsibilities
To work with individuals with a life limiting illness (and their families and carers) who are in need of emotional support due to the impact of a terminal diagnosis and illness.
Assess and evaluate patients emotional, social, practical, and financial needs in collaboration with the Hospice multi-disciplinary team, and support or signpost accordingly.
To make referrals on to the Local Authority Social Service Departments as appropriate and in accordance with their differing requirements.
Work with the in-patient unit team to plan and coordinate family meetings and discharge planning meetings to facilitate patients preferred place of care or future placement.
Undertake bereavement work with individuals, and families/carers, with complex needs, which may require extended periods of skilled, planned interventions.
Provide support and advice to other clinical team members regarding complex social situations.
Understand and respond to ethnic, cultural, and religious influences on the patient, carers and family and bereaved individuals.
Provision of information and advice for patients and their families and carers relating to all manner of practical matters such as housing, care at home and benefits.
Establishing effective communication networks with local Social Services Departments and Primary and Secondary care teams.
In partnership with the Family Support Team Lead develop positive working relationships with other organisations throughout North Wales (voluntary, statutory, and charitable) for the benefit of the patients and relatives.
Provide innovative interventions to patients and their families and carers at different key stages of the Specialist Palliative Care Service.
Collect and monitor all appropriate data as required and enable appropriate analysis and actions to be applied to collated information in order to develop services.
Communicate effectively with all members of the Hospice multi-disciplinary team using a variety of formats both face to face and written.
Observe confidentiality in all matters pertaining to patients and their families and carers and staff.
Comply with professional standards for documentation and maintain records used within the service, including the use of IT systems.
Required to be registered with the Social Work governing body and maintain registration by continuous professional and personal development.
To possess the emotional resilience to deal with frequent exposure to highly emotional and distressing circumstances.
To be flexible in working practice (outside core hours) to reflect the special nature of the work undertaken to the benefit of the patients and their families and carers.
Resource for staff in adult and child safeguarding concerns to support the safeguarding lead at the Hospice.
Management
To manage own caseload with regards to time management.
To supervise trainees or volunteers as necessary and required (including Social Work students where applicable).
To deputise as necessary for the Family Support Team Lead.
Clinical Governance
To manage clinical and organisational risk within the workplace, undertake risk assessments regarding lone working, external site visits as necessary.
Ensure the equality, diversity and rights of patients are promoted and maintained in all areas of clinical governance and service provision.
To work within Nightingale House policy at all times and professional regulatory framework and code of conduct.
To ensure patients and their families and carers views are fed back through the appropriate channels to team leaders or senior management team.
To support the work of colleagues in undertaking audit and research in the department.
Education and Development
In collaboration with other specialist staff, participate in the ongoing training and development of staff within the Specialist Palliative Care Service.
Participate in student education when appropriate and in the interests of patient and wider teams.
To participate fully in the reflective practice and supervision process following an agreed path of personal development.
To recognise the educational needs of families and carers and act accordingly as a result of their caring role or palliative care need?
To access appropriate training and educational materials on behalf of patients and carers as a result of their caring role or palliative care need?
Working with other members of the Family Support Team, be involved in design and delivery of training for staff inside and outside of the Hospice e.g. Primary and Secondary care, schools bereavement networks etc. NB: external activities must be managed within the demands for the service in-house.
To undertake appropriate and relevant professional training and qualifications if considered to be part of agreed personal and professional development plan
Audit and Research Activity
To collect data as required of service activity.
To undertake surveys or audits as necessary to own work.
To participate in Hospice clinical audit or research work.
To present findings of research and audit to a variety of professional groups as appropriate to maintain the profile of the service within the wider health community.
Job description
Job responsibilities
Key Responsibilities
To work with individuals with a life limiting illness (and their families and carers) who are in need of emotional support due to the impact of a terminal diagnosis and illness.
Assess and evaluate patients emotional, social, practical, and financial needs in collaboration with the Hospice multi-disciplinary team, and support or signpost accordingly.
To make referrals on to the Local Authority Social Service Departments as appropriate and in accordance with their differing requirements.
Work with the in-patient unit team to plan and coordinate family meetings and discharge planning meetings to facilitate patients preferred place of care or future placement.
Undertake bereavement work with individuals, and families/carers, with complex needs, which may require extended periods of skilled, planned interventions.
Provide support and advice to other clinical team members regarding complex social situations.
Understand and respond to ethnic, cultural, and religious influences on the patient, carers and family and bereaved individuals.
Provision of information and advice for patients and their families and carers relating to all manner of practical matters such as housing, care at home and benefits.
Establishing effective communication networks with local Social Services Departments and Primary and Secondary care teams.
In partnership with the Family Support Team Lead develop positive working relationships with other organisations throughout North Wales (voluntary, statutory, and charitable) for the benefit of the patients and relatives.
Provide innovative interventions to patients and their families and carers at different key stages of the Specialist Palliative Care Service.
Collect and monitor all appropriate data as required and enable appropriate analysis and actions to be applied to collated information in order to develop services.
Communicate effectively with all members of the Hospice multi-disciplinary team using a variety of formats both face to face and written.
Observe confidentiality in all matters pertaining to patients and their families and carers and staff.
Comply with professional standards for documentation and maintain records used within the service, including the use of IT systems.
Required to be registered with the Social Work governing body and maintain registration by continuous professional and personal development.
To possess the emotional resilience to deal with frequent exposure to highly emotional and distressing circumstances.
To be flexible in working practice (outside core hours) to reflect the special nature of the work undertaken to the benefit of the patients and their families and carers.
Resource for staff in adult and child safeguarding concerns to support the safeguarding lead at the Hospice.
Management
To manage own caseload with regards to time management.
To supervise trainees or volunteers as necessary and required (including Social Work students where applicable).
To deputise as necessary for the Family Support Team Lead.
Clinical Governance
To manage clinical and organisational risk within the workplace, undertake risk assessments regarding lone working, external site visits as necessary.
Ensure the equality, diversity and rights of patients are promoted and maintained in all areas of clinical governance and service provision.
To work within Nightingale House policy at all times and professional regulatory framework and code of conduct.
To ensure patients and their families and carers views are fed back through the appropriate channels to team leaders or senior management team.
To support the work of colleagues in undertaking audit and research in the department.
Education and Development
In collaboration with other specialist staff, participate in the ongoing training and development of staff within the Specialist Palliative Care Service.
Participate in student education when appropriate and in the interests of patient and wider teams.
To participate fully in the reflective practice and supervision process following an agreed path of personal development.
To recognise the educational needs of families and carers and act accordingly as a result of their caring role or palliative care need?
To access appropriate training and educational materials on behalf of patients and carers as a result of their caring role or palliative care need?
Working with other members of the Family Support Team, be involved in design and delivery of training for staff inside and outside of the Hospice e.g. Primary and Secondary care, schools bereavement networks etc. NB: external activities must be managed within the demands for the service in-house.
To undertake appropriate and relevant professional training and qualifications if considered to be part of agreed personal and professional development plan
Audit and Research Activity
To collect data as required of service activity.
To undertake surveys or audits as necessary to own work.
To participate in Hospice clinical audit or research work.
To present findings of research and audit to a variety of professional groups as appropriate to maintain the profile of the service within the wider health community.
Person Specification
Qualifications
Essential
- Qualified social Worker
- BA(Hons) social work, or
- Dip SW or CQSW
- Post qualifying award
Person Specification
Qualifications
Essential
- Qualified social Worker
- BA(Hons) social work, or
- Dip SW or CQSW
- Post qualifying award
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nightingale House Hospice
Address
Chester Road
Wrexham
Clwyd
LL11 2SJ
United Kingdom
Employer's website
Employer details
Employer name
Nightingale House Hospice
Address
Chester Road
Wrexham
Clwyd
LL11 2SJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2383-26-0000
Job summary
King Cross Surgery is looking to recruit an enthusiastic Practice Nurse, to join our current Healthcare team.
We can offer a dynamic and innovative working environment.
We are flexible with the contracted hours but would be looking for a minimum of 12 hours.
Main duties of the job
The ideal candidate will have experience of working in Primary Care and a special interest in Diabetic Management. They will have qualifications in chronic disease management, cytology and immunisations.
The role of the Practice Nurse in General Practice is to support the Practice Team in providing safe and effective care for patients.
They work alongside the Nursing Team, GPs, Advanced Practitioners and Pharmacists to provide a wide range of care, from taking patient observations, to delivering vaccinations and providing health promotion advice.
They are also involved in the assessment, screening and management of long-term conditions, caring for patients with acute and chronic illnesses and providing health education. Practice Nurses provide person-centred care, taking into account the individual needs and preferences of each patient. They also work to promote health and wellbeing, enabling patients to make informed decisions about their own health and wellbeing.
About us
We are a social, exciting and busy Practice with a proud reputation for delivering high quality primary care. We are fully computerised SystmOne Practice, holding a GMS contract consisting of high achieving QOF and currently hold an Intermediate Care contract for GP Support. You will Practice in a purpose built premises, continuing and developing our excellent relationships with local colleagues in our Primary Care Network, Calderdale ICB and external care teams. We are open to exploring new ways of working & innovative management, excited to develop as individuals and as a Practice through Protected Learning and in-house mentoring.
Mixed urban/semi rural location in West Yorkshire
Close to local transport links to Leeds & Bradford
Excellent local schools
Great local sport and social groups
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2383-26-0000
Job locations
199 King Cross Road
Halifax
West Yorkshire
HX1 3LW
United Kingdom
Job description
Job responsibilities
The Practice Nurse works alongside a team within General Practice and within the Central Halifax Primary Care Network (PCN).
Key Responsibilities
The Practice Nurse is to have the following key responsibilities and attributes, in delivering health services:
- Delivery of high quality, compassionate care whilst undertaking specific clinical and care tasks, with a focus on promoting good health and independence.
- To provide high-quality holistic and person-centred care to individuals
- To provide routine care to patients as required in accordance with clinical based evidence, NICE Guidelines etc
- Work as part of larger nursing team to support colleagues
- Improve safety and quality of care at every opportunity
- Work with Clinical Lead to take responsibility for developing own clinical competence, leadership, and reflective practice skills within the workplace
- Provide support and supervision to other colleagues within the nursing team; Healthcare Assistants, Phlebotomists, Students etc, and those on learning assignments/placements as required.
- Maintain accurate and contemporaneous patient health records ensuring that clinical data is appropriately recorded with SNOMED codes
- To conduct Long Term Condition Reviews- focusing on Diabetes, with additional COPD & Asthma as required
- To provide wound care, dressings and other clinical tasks as required
- Perform and record clinical observations such as blood pressure, temperature, and pulse etc.
- Provide vaccinations including- Flu, COVID & child immunisations and other relevant clinical tasks as required by the Practice and PCN in line with the competencies of the role
- Provide other services such as venipuncture, Cervical Screening, NHS Health Checks
- Undertake additional training where required to provide other relevant clinical tasks as required by the Practice and PCN, in line with the competencies of the role.
- Enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service
- Care for individuals with Dementia, Mental Health conditions, and Learning Disabilities
- Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to personalised care colleagues and local community and voluntary sector services
- Communicate proactively and effectively with all colleagues across the Practice and PCN, attending and contributing to meetings as required
- Work with your line manager to access regular clinical supervision
- Contribute to and embrace the spectrum of clinical governance
- Maintain a clean, tidy, effective working area
- To assist the nursing team with stock ordering and maintaining rotation of stock to minimise waste
In addition to the primary responsibilities, the Practice Nurse may be requested to:
- Be an accountable professional
- Support delivery of QOF, incentive schemes, quality improvement projects, audits and other quality or cost effectiveness initiatives enhancing service delivery and patient care
- Assist with COVID-19 tasks as required
- Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
- Duties may vary from time to time without changing the general character of the post or the level of responsibility.
- To have a good understanding of practice protocols and policies
- Undertake all mandatory training and induction programmes
- To act as a chaperone
Job description
Job responsibilities
The Practice Nurse works alongside a team within General Practice and within the Central Halifax Primary Care Network (PCN).
Key Responsibilities
The Practice Nurse is to have the following key responsibilities and attributes, in delivering health services:
- Delivery of high quality, compassionate care whilst undertaking specific clinical and care tasks, with a focus on promoting good health and independence.
- To provide high-quality holistic and person-centred care to individuals
- To provide routine care to patients as required in accordance with clinical based evidence, NICE Guidelines etc
- Work as part of larger nursing team to support colleagues
- Improve safety and quality of care at every opportunity
- Work with Clinical Lead to take responsibility for developing own clinical competence, leadership, and reflective practice skills within the workplace
- Provide support and supervision to other colleagues within the nursing team; Healthcare Assistants, Phlebotomists, Students etc, and those on learning assignments/placements as required.
- Maintain accurate and contemporaneous patient health records ensuring that clinical data is appropriately recorded with SNOMED codes
- To conduct Long Term Condition Reviews- focusing on Diabetes, with additional COPD & Asthma as required
- To provide wound care, dressings and other clinical tasks as required
- Perform and record clinical observations such as blood pressure, temperature, and pulse etc.
- Provide vaccinations including- Flu, COVID & child immunisations and other relevant clinical tasks as required by the Practice and PCN in line with the competencies of the role
- Provide other services such as venipuncture, Cervical Screening, NHS Health Checks
- Undertake additional training where required to provide other relevant clinical tasks as required by the Practice and PCN, in line with the competencies of the role.
- Enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service
- Care for individuals with Dementia, Mental Health conditions, and Learning Disabilities
- Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to personalised care colleagues and local community and voluntary sector services
- Communicate proactively and effectively with all colleagues across the Practice and PCN, attending and contributing to meetings as required
- Work with your line manager to access regular clinical supervision
- Contribute to and embrace the spectrum of clinical governance
- Maintain a clean, tidy, effective working area
- To assist the nursing team with stock ordering and maintaining rotation of stock to minimise waste
In addition to the primary responsibilities, the Practice Nurse may be requested to:
- Be an accountable professional
- Support delivery of QOF, incentive schemes, quality improvement projects, audits and other quality or cost effectiveness initiatives enhancing service delivery and patient care
- Assist with COVID-19 tasks as required
- Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
- Duties may vary from time to time without changing the general character of the post or the level of responsibility.
- To have a good understanding of practice protocols and policies
- Undertake all mandatory training and induction programmes
- To act as a chaperone
Person Specification
Qualifications
Essential
- Qualified and registered RGN.
- Membership or willingness to join the RCN.
- Ability to empathise with patients.
- Self motivated.
- Good interpersonal skills.
- Ability to meet tight deadlines.
- Calm.
- Happy to communicate at all levels.
- Flexible approach to work content /hours.
- Discreet and diplomatic.
- A good team player.
- Happy to work on own.
- Enjoys attention to detail.
- GCSE grade A to C in English and Maths
Desirable
- Experience of working as a Nurse in a Primary Care Setting.
- Knowledge of the Quality and Outcomes Framework.
- Experience of using systmone clinical system.
- Ability to multi-task.
- Car driver with own car.
- Confident.
Knowledge and skills
Essential
- Understanding of the scope of the role of the Practice Nurse in context of the nursing and the organisation, and how the role may contribute to service development
- Understands and acts in line with NMC professional standards for practice contained within The Code.
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Understand requirements for NMC professional Revalidation
- Understanding of the importance of following procedures and treatment plans
- Ability to take part in reflective practice and clinical supervision activities
- Ability to organise and prioritise own delegated workload
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
- Ability to support, supervise and assess other learners and health care support workers as required within the clinical setting.
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Experience of providing and receiving complex, sensitive information
Person Specification
Qualifications
Essential
- Qualified and registered RGN.
- Membership or willingness to join the RCN.
- Ability to empathise with patients.
- Self motivated.
- Good interpersonal skills.
- Ability to meet tight deadlines.
- Calm.
- Happy to communicate at all levels.
- Flexible approach to work content /hours.
- Discreet and diplomatic.
- A good team player.
- Happy to work on own.
- Enjoys attention to detail.
- GCSE grade A to C in English and Maths
Desirable
- Experience of working as a Nurse in a Primary Care Setting.
- Knowledge of the Quality and Outcomes Framework.
- Experience of using systmone clinical system.
- Ability to multi-task.
- Car driver with own car.
- Confident.
Knowledge and skills
Essential
- Understanding of the scope of the role of the Practice Nurse in context of the nursing and the organisation, and how the role may contribute to service development
- Understands and acts in line with NMC professional standards for practice contained within The Code.
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Understand requirements for NMC professional Revalidation
- Understanding of the importance of following procedures and treatment plans
- Ability to take part in reflective practice and clinical supervision activities
- Ability to organise and prioritise own delegated workload
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
- Ability to support, supervise and assess other learners and health care support workers as required within the clinical setting.
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Experience of providing and receiving complex, sensitive information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
King Cross Surgery
Address
199 King Cross Road
Halifax
West Yorkshire
HX1 3LW
United Kingdom
Employer's website
Employer details
Employer name
King Cross Surgery
Address
199 King Cross Road
Halifax
West Yorkshire
HX1 3LW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Newly Qualified Paediatric Nurse
Hampshire Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 251-FCSS5976-NQN-B
Job summary
Child Health at Hampshire Hospitals NHS Foundation Trust is pleased to offer the opportunity to join as a Newly Qualified Nurse for Child Health. As an integrated service we pride ourselves in delivering health care at the point of need and are one of the few such organised services within the UK.
We have roles in various clinical areas throughout the Unit, such as the acute units, assessment units and the neonatal units. We are keen to meet you if you are interested in starting your career with us in any of these areas across both Basingstoke and Winchester sites.
At HHFT, we offer a full and comprehensive orientation package and professional support suited to your individual needs, alongside ongoing support from the Clinical Education Team, in order for you to achieve your full potential. We register all NQN's onto the Wessex Child or Neonatal preceptorship programme, with support from the HHFT Child Health education team.
Main duties of the job
To support the team in the delivery of the service, this includes:
High standards of Professional Practice to ensure quality and safety of patient care, experience and the patient journey.
Developing own clinical practice, knowledge, skills and experience.
Acting as a good role model
Supporting the team in ensuring that clinical services are delivered to a high quality of care and that all compliance requirements such as CQC and contractual requirements are achieved.
To undertake the comprehensive assessment of patients using investigative and analytical skills where factors may be conflicting, requiring analysis and interpretation skills and the comparison of a range of options to achieve effective treatment or discharge planning check
To develop clinically reasoned treatment, action, and discharge plans and to undertake and evaluate treatment.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
251-FCSS5976-NQN-B
Job locations
Basingstoke
Aldermaston road
Basingstoke
RG249NA
United Kingdom
Job description
Job responsibilities
Professional Practice
To adhere to the NMC Code (2018), alongside Trust Policies and procedures.
As a clinician to embrace and implement the vision and values at HHFT.
To be responsible for contributing to the creation and maintenance of a clinical environment in which care and compassion is consistently demonstrated, ensuring patient centred care, privacy and dignity is practiced at all times.
To adhere to the trust and local Child Protection and Safeguarding Policy at all times
To support the team to ensure and maintaining a high quality seven-day, twenty-four-hour service for all aspects of their work and the staff in their area /department.
To maintain, develop and record your own continuing professional development, including booking and attending all statutory, mandatory and Trust or speciality specific training
To be professionally and legally responsible and accountable as a practitioner for all aspects of the practitioners own professional activities.
To deputise for the team leaders to achieve the effective daily management of the ward/department including responding to urgent requests, prioritising clinical work, and balancing other patient related and professional activities in accordance with trust standards.
- Highly developed physical skills for accuracy e.g. of assessment, treatment administration, manipulation of equipment
Communication:
To be personally competent to assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment.
To ensure that you communicate complex and sensitive information in an understandable form to seriously ill patients, carers and other staff, including imparting unwelcome news and ensuring understanding of their condition. e.g. patients who are dysphasic, deaf, blind or have difficulty accepting the diagnosis and act as a patients advocate.
To use effective communication skills of negotiation, persuasion and empathy to enable timely and effective communication in own team the wider MDT team and other agencies.
To develop personal capability to optimally support staff who may be in distress or requiring support and then to address issues which may be affecting their performance To ensure that you appropriately regard the individual customs, values and spiritual beliefs of patients and staff
To empower and motivate those around you to constantly strive to improve care and experience for patients and staff.
Planning and Organisation:
To deputise for the team leader in managing the day to day on-going operational requirements of the clinical area, with authority to make decisions as required, keeping the line manager informed as appropriate and escalating issues in a timely fashion if required
To delegate tasks effectively within the team, to optimise skill mix, flexibility and responsiveness of the team whilst retaining the professional responsibility of appropriate delegation
To deal with any issues of professional behaviour or attitudes, quality or safety in the moment.
To record and report adverse and potentially adverse events to the team leaders, and assist with the investigation of such events, ensuring learning is shared with the wider team
To ensure all care delivered empowers patients to recover their independence at the earliest opportunity
To support the team leaders in ensuring safe and effective clinical services assisting in formulating and adjusting rotas to ensure appropriate number and skill of workforce available when required by the service, meeting the Trusts on-going requirements for roster management, supporting other clinical areas as required
To take responsibility to ensure that staff for whom you have delegated responsibility are released for statutory/mandatory and clinical skills/lead training.
To assist in organising and planning complex case conferences, ensuring patient, carers and the correct range of professions/agencies are included.
Teaching, Training and Research Responsibilities
To have a clinical knowledge across a range of work practices
To be aware of the evidence base, current national developments within the speciality and to utilise this knowledge and best practice in supporting the development of clinical services
To support the team in maintaining maintain a broad, clinical skill set within the team to ensure high quality and compassionate care for all patients presenting to the clinical area
To be personally competent to support the development of clinical competency within the clinical area, by assisting in drug and clinical assessments for own staff and to support other areas as needed
To assist in the delivery of appropriate aspects of the Trust wide clinical skills training, working collaboratively with clinical specialist colleagues and supported by the Education team
To assist with the management of assistants through delegation of tasks to assistant grades of staff, monitoring the standards of work through the competency framework
To assist in the effective induction and orientation of new staff, to meet specific needs e.g. staff on probationary contracts.
To support the achievement of clinical standards and to regularly audit and implement actions to maintain and improve quality and safety.
To have an understanding of the methodology of critically reviewing evidence and regularly conduct surveys and audits.
Job description
Job responsibilities
Professional Practice
To adhere to the NMC Code (2018), alongside Trust Policies and procedures.
As a clinician to embrace and implement the vision and values at HHFT.
To be responsible for contributing to the creation and maintenance of a clinical environment in which care and compassion is consistently demonstrated, ensuring patient centred care, privacy and dignity is practiced at all times.
To adhere to the trust and local Child Protection and Safeguarding Policy at all times
To support the team to ensure and maintaining a high quality seven-day, twenty-four-hour service for all aspects of their work and the staff in their area /department.
To maintain, develop and record your own continuing professional development, including booking and attending all statutory, mandatory and Trust or speciality specific training
To be professionally and legally responsible and accountable as a practitioner for all aspects of the practitioners own professional activities.
To deputise for the team leaders to achieve the effective daily management of the ward/department including responding to urgent requests, prioritising clinical work, and balancing other patient related and professional activities in accordance with trust standards.
- Highly developed physical skills for accuracy e.g. of assessment, treatment administration, manipulation of equipment
Communication:
To be personally competent to assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment.
To ensure that you communicate complex and sensitive information in an understandable form to seriously ill patients, carers and other staff, including imparting unwelcome news and ensuring understanding of their condition. e.g. patients who are dysphasic, deaf, blind or have difficulty accepting the diagnosis and act as a patients advocate.
To use effective communication skills of negotiation, persuasion and empathy to enable timely and effective communication in own team the wider MDT team and other agencies.
To develop personal capability to optimally support staff who may be in distress or requiring support and then to address issues which may be affecting their performance To ensure that you appropriately regard the individual customs, values and spiritual beliefs of patients and staff
To empower and motivate those around you to constantly strive to improve care and experience for patients and staff.
Planning and Organisation:
To deputise for the team leader in managing the day to day on-going operational requirements of the clinical area, with authority to make decisions as required, keeping the line manager informed as appropriate and escalating issues in a timely fashion if required
To delegate tasks effectively within the team, to optimise skill mix, flexibility and responsiveness of the team whilst retaining the professional responsibility of appropriate delegation
To deal with any issues of professional behaviour or attitudes, quality or safety in the moment.
To record and report adverse and potentially adverse events to the team leaders, and assist with the investigation of such events, ensuring learning is shared with the wider team
To ensure all care delivered empowers patients to recover their independence at the earliest opportunity
To support the team leaders in ensuring safe and effective clinical services assisting in formulating and adjusting rotas to ensure appropriate number and skill of workforce available when required by the service, meeting the Trusts on-going requirements for roster management, supporting other clinical areas as required
To take responsibility to ensure that staff for whom you have delegated responsibility are released for statutory/mandatory and clinical skills/lead training.
To assist in organising and planning complex case conferences, ensuring patient, carers and the correct range of professions/agencies are included.
Teaching, Training and Research Responsibilities
To have a clinical knowledge across a range of work practices
To be aware of the evidence base, current national developments within the speciality and to utilise this knowledge and best practice in supporting the development of clinical services
To support the team in maintaining maintain a broad, clinical skill set within the team to ensure high quality and compassionate care for all patients presenting to the clinical area
To be personally competent to support the development of clinical competency within the clinical area, by assisting in drug and clinical assessments for own staff and to support other areas as needed
To assist in the delivery of appropriate aspects of the Trust wide clinical skills training, working collaboratively with clinical specialist colleagues and supported by the Education team
To assist with the management of assistants through delegation of tasks to assistant grades of staff, monitoring the standards of work through the competency framework
To assist in the effective induction and orientation of new staff, to meet specific needs e.g. staff on probationary contracts.
To support the achievement of clinical standards and to regularly audit and implement actions to maintain and improve quality and safety.
To have an understanding of the methodology of critically reviewing evidence and regularly conduct surveys and audits.
Person Specification
Training and qualifications
Essential
- Registered Nurse, with Experience
- Children's Nurse qualification
- Computer Literate
Desirable
- Continued professional CPD
- Aware of HHFT Trust Core Values
- Experience of staff and student supervision
Experience and Knowledge
Essential
- Experience of working within Child Health
Desirable
- HCSW experience within Child Health, Neonatal Unit
Skills and ability
Essential
- oAbility to demonstrate the required behaviour in keeping with the Trust values.
Desirable
- Customer care experience and dealing with complaints
Person Specification
Training and qualifications
Essential
- Registered Nurse, with Experience
- Children's Nurse qualification
- Computer Literate
Desirable
- Continued professional CPD
- Aware of HHFT Trust Core Values
- Experience of staff and student supervision
Experience and Knowledge
Essential
- Experience of working within Child Health
Desirable
- HCSW experience within Child Health, Neonatal Unit
Skills and ability
Essential
- oAbility to demonstrate the required behaviour in keeping with the Trust values.
Desirable
- Customer care experience and dealing with complaints
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Basingstoke
Aldermaston road
Basingstoke
RG249NA
United Kingdom
Employer's website
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Basingstoke
Aldermaston road
Basingstoke
RG249NA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Physiotherapist
Rotherham Doncaster and South Humber NHSFT View all jobs
Posted 1 month(s) ago
Reference: 376-DCGM-0342
Job summary
We're looking for a motivated and compassionate Physiotherapist to join our experienced and highly valued North Lincolnshire Community Learning Disability Team. This is a unique opportunity to develop specialist skills while working alongside an established multidisciplinary team that is passionate about improving the health and wellbeing of adults with learning disabilities.
Based at Barnard Court Health Centre, Brigg, you'll manage a varied and rewarding caseload, providing person-centred physiotherapy interventions to adults with a wide range of physical, neurological and complex health needs. The role offers the chance to develop expertise within focused clinical pathways and work creatively with individuals, families, carers and partner agencies to achieve meaningful outcomes.
You will deliver weekly hydrotherapy sessions, alongside developing skills in areas such as postural management, falls prevention, rehabilitation, respiratory care and specialist equipment provision.
Whether you're just starting your physiotherapy career or looking to build on existing Band 5 experience, you'll benefit from strong clinical supervision, ongoing professional development and the support of experienced specialist colleagues.
If you're looking for a role where you can develop specialist skills, work within an experienced MDT and make a lasting impact on the lives of adults with learning disabilities, we'd love to hear from you.
Main duties of the job
Main Duties of the Job
To provide a comprehensive physiotherapy service to meet the needs of adults with learning disabilities in North Lincolnshire, dealing with both routine and complex cases that have profound disabilities/multi-morbidity and/or challenging behaviour.
To manage a defined caseload of adult service users, using person-centred principles to assess, plan, implement and evaluate interventions through the promotion and implementation of evidence-based practice.
To undertake necessary day to day clinical responsibilities for the Learning Disability Service relating to physiotherapy.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://www.rdash.nhs.uk/about-us/getting-involved/work-with-us/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
376-DCGM-0342
Job locations
Barnard Court Health Centre
Old Courts Road
Brigg, North Lincs
DN20 8JD
United Kingdom
Job description
Job responsibilities
Please view the attached job description and person specification to view the full details about the role
We reserve the right to close the vacancy early if there are a high amount of applications
Job description
Job responsibilities
Please view the attached job description and person specification to view the full details about the role
We reserve the right to close the vacancy early if there are a high amount of applications
Person Specification
Qualifications
Essential
- Degree in Physiotherapy or equivalent
- HPC registration
Desirable
- Membership of a professional body
- Master's degree in Physiotherapy
Knowledge/Experience
Essential
- Work with multi-disciplinary team members
- Management of own caseload
- Documented evidence of continual professional development.
- Experience/awareness of working with people with complex physical and/or learning disabilities or other relevant transferrable experience
- An understanding of team dynamics
- Broad knowledge and experience of physiotherapy (respiratory, neurology, Musculo skeletal) across a range of specialities
- An awareness of current Health and Social Care developments
- An understanding of Valuing People and other relevant health and social services legislation e.g. MenHealth Act 1983, Mental Capacity Act 2005, Human Rights Act 1998, Safeguarding
- Knowledge of daily living and manual handling equipment
- An awareness of diverse cultures
- A clear understanding of the concept of confidentiality
- Evidence of continued personal and professional development
- Knowledge of caseload management
- Knowledge of working within robust risk management frameworks to assess and manage clinical risk safely and effectively.
- Manual Handling training
Desirable
- Post-graduate experience as a physiotherapist in a range of clinical areas.
- Knowledge and experience of rebound therapy.
- Knowledge and experience of hydrotherapy
- Knowledge of respiratory management.
- Knowledge of specialist equipment
- Work with adults with complex behaviours and/or experience working with people with a learning disability
- Supervision of support staff/students
- Experience of working in a community and inpatient setting
Skills
Essential
- Excellent verbal and written communication skills
- IT skills
- Ability to assess, plan intervention and evaluation for client with a learning disability/cognitive impairment
- Ability to work independently and as part of a team.
- Ability to adapt skills to ensure effective communication face to face, on the telephone and in writing.
- Ability to manage own workload and determine priorities
- Good reasoning ability and the ability to make decisions
- Ability to deal effectively with conflict and difficult situations
- Ability to be flexible and adapt to changing situations
- oAbility to use and adapt core physiotherapy skills to assess and develop interventions for service users with complex problems.
Desirable
- Ability to deliver training to other staff groups, families, carers, and service users.
Person Specification
Qualifications
Essential
- Degree in Physiotherapy or equivalent
- HPC registration
Desirable
- Membership of a professional body
- Master's degree in Physiotherapy
Knowledge/Experience
Essential
- Work with multi-disciplinary team members
- Management of own caseload
- Documented evidence of continual professional development.
- Experience/awareness of working with people with complex physical and/or learning disabilities or other relevant transferrable experience
- An understanding of team dynamics
- Broad knowledge and experience of physiotherapy (respiratory, neurology, Musculo skeletal) across a range of specialities
- An awareness of current Health and Social Care developments
- An understanding of Valuing People and other relevant health and social services legislation e.g. MenHealth Act 1983, Mental Capacity Act 2005, Human Rights Act 1998, Safeguarding
- Knowledge of daily living and manual handling equipment
- An awareness of diverse cultures
- A clear understanding of the concept of confidentiality
- Evidence of continued personal and professional development
- Knowledge of caseload management
- Knowledge of working within robust risk management frameworks to assess and manage clinical risk safely and effectively.
- Manual Handling training
Desirable
- Post-graduate experience as a physiotherapist in a range of clinical areas.
- Knowledge and experience of rebound therapy.
- Knowledge and experience of hydrotherapy
- Knowledge of respiratory management.
- Knowledge of specialist equipment
- Work with adults with complex behaviours and/or experience working with people with a learning disability
- Supervision of support staff/students
- Experience of working in a community and inpatient setting
Skills
Essential
- Excellent verbal and written communication skills
- IT skills
- Ability to assess, plan intervention and evaluation for client with a learning disability/cognitive impairment
- Ability to work independently and as part of a team.
- Ability to adapt skills to ensure effective communication face to face, on the telephone and in writing.
- Ability to manage own workload and determine priorities
- Good reasoning ability and the ability to make decisions
- Ability to deal effectively with conflict and difficult situations
- Ability to be flexible and adapt to changing situations
- oAbility to use and adapt core physiotherapy skills to assess and develop interventions for service users with complex problems.
Desirable
- Ability to deliver training to other staff groups, families, carers, and service users.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Rotherham Doncaster and South Humber NHSFT
Address
Barnard Court Health Centre
Old Courts Road
Brigg, North Lincs
DN20 8JD
United Kingdom
Employer's website
Employer details
Employer name
Rotherham Doncaster and South Humber NHSFT
Address
Barnard Court Health Centre
Old Courts Road
Brigg, North Lincs
DN20 8JD
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Personal Assistant/Rota Co-ordinator
Bristol NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 387-M1393-LMH
Job summary
University Hospitals Bristol & Weston, Division of Medicine
Adult Emergency Department Secretary
An opportunity has arisen within the Urgent Care Team in the Adult Emergency Department in the Division of Medicine. Are you flexible, hardworking, and organised? Do you thrive in a changing busy environment?
An exciting opportunity has arisen for a part time role in the Emergency Department Administration team. You will provide an efficient and comprehensive administration service to the Consultants and Senior nursing staff in the department. You will be highly motivated and competent in all electronic office applications with the ability to work to deadlines. You will be required to deal with work of a highly confidential nature. You will have the opportunity to support the management of projects and manage small projects. Minute taking is also part of this role. Substantial previous secretarial / PA experience working at a senior level is required.
You will also be responsible for co-ordinating a rota consisting of junior doctors, Advanced Care Practitioners and Emergency Practitioners; working with leads to ensure service delivery across a 24/7 service. The post holder will work with the existing rota coordinator and the relevant Consultant rota leads.
Main duties of the job
An exciting opportunity has arisen for a part-time role that provides rota co-ordination, as well as a range of administrative functions in conjunction with the wider Emergency Department admin team. The post holder will, in conjunction with the existing rota co-ordinator and the relevant Consultants, be responsible for the creation of ED rotas within the Division of Medicine with a defined portfolio. You will be responsible for co-ordinating a rota consisting of ED junior Doctors, ED Advanced Care Practitioners, and work with leads to ensure service delivery of Emergency Practitioner rota.
You will provide an efficient and comprehensive administration service to the Consultants and senior nursing staff in the department. You will be highly motivated and competent in all electronic office applications with the ability to work to deadlines. You will be required to deal with work of a highly confidential nature. You will have the opportunity to support the management of projects and manage small projects. Minute taking is also part of this role. Substantial previous secretarial /PA experience working at a senior level is required.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa pro rota
Contract
Permanent
Working pattern
Part-time
Reference number
387-M1393-LMH
Job locations
Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
United Kingdom
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy
Person Specification
Knowledge and Experience
Essential
- Experience of working within a team
- Experience of working without supervision and initiating own workload
- Experience of working in a complex environment with competing service demands
- Experience of dealing with staff of all levels within a large organisation
Skills and Abilities
Essential
- Ability to work on your own initiative and with minimal supervision
- Ability to prioritise your own work when under pressure and multitask
- Excellent written/verbal communication and numeracy skills
- Ability to develop productive working relationships
- Good organisational skills
- Excellent IT skills with experience of all Microsoft packages, especially Excel
- Flexible approach to meet needs of the service
- Strong organisational skills
- Self-confident and approachable
- Willingness to learn new skills, Highest integrity
- Understand the sensitivity and confidentiality of work-related issues and handle the situation in an appropriate manner
Qualifications and Training
Essential
- Good standard of education to at least GCSE (including English and Mathematics) and A level or equivalent qualification
- ECDL trained or other Microsoft Office qualifications (including Word, Excel) or equivalent experience
- Good Keyboard, word processing skills
Desirable
- Formal typing/word processing qualifications
Aptitudes
Essential
- Excellent communication skills
- Capable of working with minimal supervision
- Highly Organised
- An empathetic approach to customer service
- An encouraging team leader
Person Specification
Knowledge and Experience
Essential
- Experience of working within a team
- Experience of working without supervision and initiating own workload
- Experience of working in a complex environment with competing service demands
- Experience of dealing with staff of all levels within a large organisation
Skills and Abilities
Essential
- Ability to work on your own initiative and with minimal supervision
- Ability to prioritise your own work when under pressure and multitask
- Excellent written/verbal communication and numeracy skills
- Ability to develop productive working relationships
- Good organisational skills
- Excellent IT skills with experience of all Microsoft packages, especially Excel
- Flexible approach to meet needs of the service
- Strong organisational skills
- Self-confident and approachable
- Willingness to learn new skills, Highest integrity
- Understand the sensitivity and confidentiality of work-related issues and handle the situation in an appropriate manner
Qualifications and Training
Essential
- Good standard of education to at least GCSE (including English and Mathematics) and A level or equivalent qualification
- ECDL trained or other Microsoft Office qualifications (including Word, Excel) or equivalent experience
- Good Keyboard, word processing skills
Desirable
- Formal typing/word processing qualifications
Aptitudes
Essential
- Excellent communication skills
- Capable of working with minimal supervision
- Highly Organised
- An empathetic approach to customer service
- An encouraging team leader
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Secretarial Administrator
Oxleas NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 277-8238826-WANDS
Job summary
We are looking for a highly motivated individual who is organised, and process driven to manage the medical administrative side of the Mental Health team. You will need to be highly organised to be able to handle scheduling, documentation, data input, resource management and answering the telephone.
We are a lively supportive team who needs someone to keep us in line and on track!
***A typing test will commence on the day. Interviews will take place in person***
***Important Sponsorship Information for this post: Due to service budget restrictions we are currently unable to offer a certificate of sponsorship for this post***
Main duties of the job
- Frequently liaising with the Mental Health Nursing Team, Psychiatrists, Psychologists, Atrium, and other external / internal stakeholders.
- Process and log all referrals in line with Trust Access Policy and speciality SOP.
- Schedule new and follow up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the line manager.
- Reschedule appointments as requested by the line manager, in line with waiting time targets.
- Complete clinic cancellation requests and process according to SOP.
- Ensuring ADHOC clinics are built and sent to the relevant person (s) for confirmation / acceptance.
- Ensuring patients are aware of their appointments, in line with our clinic slips and movement slip SOP.
- Monitoring the waiting lists for inhouse clinics and ensuring a cancellation list has been created.
- Timely process the CMS tasks daily.
- To be prepared to attend and take minutes and complete any actions for departmental meetings e.g., Complex Case Discussion meeting and Health and Wellbeing.
- To complete comprehensive and detailed minutes for meetings, which will include In-Patient weekly ward round and In-Reach weekly case management meetings - please bear in mind this will be clinical information.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year pa inc
Contract
Permanent
Working pattern
Full-time
Reference number
277-8238826-WANDS
Job locations
HMP Wandsworth
Heathfield Road
London
SW18 3HS
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILTIES:
- Monitoring the Mental Health Generic Inbox
- Ensure support has been given to external and internal stakeholders.
- Frequently liaising with the Mental Health Nursing Team, Psychiatrists, Psychologists, Atrium, and other external / internal stakeholders.
- Process and log all referrals in line with Trust Access Policy and speciality SOP.
- Schedule new and follow up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the line manager.
- Reschedule appointments as requested by the line manager, in line with waiting time targets.
- Complete clinic cancellation requests and process according to SOP.
- Ensuring ADHOC clinics are built and sent to the relevant person (s) for confirmation / acceptance.
- Ensuring patients are aware of their appointments, in line with our clinic slips and movement slip SOP.
- Monitoring the waiting lists for inhouse clinics and ensuring a cancellation list has been created.
- Timely process the CMS tasks daily.
- To be prepared to attend and take minutes and complete any actions for departmental meetings e.g., Complex Case Discussion meeting and Health and Wellbeing Meeting.
- To complete comprehensive and detailed minutes for meetings, which will include In-Patient weekly ward round and In-Reach weekly case management meetings please bear in mind this will be clinical information.
- Expected attitudes towards work include an enthusiastic and positive attitude, compassion, and flexibility and to be able to remain calm under pressure.
- Be responsible for providing an administrative service for the clinical leads, other clinicians, and managers.
- Maintain stock for the department and order new stock as required.
GENERAL ADMINISTRATIVE:
- To be able to demonstrate good communication skills at all times and to behave in a polite, professional, and respectful way towards others in line with Oxleas Values.
- To demonstrate excellent typing skills with an average 40 60 wpm and pitmans intermediate certificate or equivalent.
- Receiving and dealing with telephone enquiries as appropriate
- Input and look up data on Trust IT systems in accordance with Trust Policy
- To ensure post is opened daily and dealt with accordingly.
- Photocopying, scanning, and filing letters as required.
- Communication liaises with staff and service users.
- To assist colleagues as directed by Line Manager in times of pressure of work.
- Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.
- Provide excellent telephone skills.
- Accurately record telephone messages and other enquiries and refer as appropriate.
- Provide efficient communication and problem solving both face to face via telephone.
- Be sympathetic and sensitive to the requirements of staff, service users when communicating by telephone or face to face, including dealing with a difficult situation, e.g., aggressive, or demanding behaviour.
- Attend 1-1 / admin team / departmental meetings on a regular basis.
- Contribute to building effective teamwork in exchanging views, ideas and communicating effectively.
- Great attention to detail
- Engage in the daily huddles to ensure fair delegation of team work
- Complete other duties at the discretion of management and in the absence of others that may not be in your job description.
EDUCATION AND TRAINING / SELF DEVELOPMENT:
- Provide training and advice to staff at all levels.
- Identify own training needs and development needs and undertake appropriate training/education as required.
- To attend all statuary and mandatory training as and when required.
- Act responsibly in respect of colleagues health, safety and welfare following safe work practices and complying with the Trusts Health and Safety Policies.
- Adhere to all Trust Policies where applicable.
- Cross Cover Band 4 roles when expected
IMPORTANT PLEASE READ:
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:
Proof of right to work documentation
Proof of ID, needs to include 1 photographicID
Proof of address documentation
Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:
5 years address history will be needed.
Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.
Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.
In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants
If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
Job description
Job responsibilities
KEY RESPONSIBILTIES:
- Monitoring the Mental Health Generic Inbox
- Ensure support has been given to external and internal stakeholders.
- Frequently liaising with the Mental Health Nursing Team, Psychiatrists, Psychologists, Atrium, and other external / internal stakeholders.
- Process and log all referrals in line with Trust Access Policy and speciality SOP.
- Schedule new and follow up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the line manager.
- Reschedule appointments as requested by the line manager, in line with waiting time targets.
- Complete clinic cancellation requests and process according to SOP.
- Ensuring ADHOC clinics are built and sent to the relevant person (s) for confirmation / acceptance.
- Ensuring patients are aware of their appointments, in line with our clinic slips and movement slip SOP.
- Monitoring the waiting lists for inhouse clinics and ensuring a cancellation list has been created.
- Timely process the CMS tasks daily.
- To be prepared to attend and take minutes and complete any actions for departmental meetings e.g., Complex Case Discussion meeting and Health and Wellbeing Meeting.
- To complete comprehensive and detailed minutes for meetings, which will include In-Patient weekly ward round and In-Reach weekly case management meetings please bear in mind this will be clinical information.
- Expected attitudes towards work include an enthusiastic and positive attitude, compassion, and flexibility and to be able to remain calm under pressure.
- Be responsible for providing an administrative service for the clinical leads, other clinicians, and managers.
- Maintain stock for the department and order new stock as required.
GENERAL ADMINISTRATIVE:
- To be able to demonstrate good communication skills at all times and to behave in a polite, professional, and respectful way towards others in line with Oxleas Values.
- To demonstrate excellent typing skills with an average 40 60 wpm and pitmans intermediate certificate or equivalent.
- Receiving and dealing with telephone enquiries as appropriate
- Input and look up data on Trust IT systems in accordance with Trust Policy
- To ensure post is opened daily and dealt with accordingly.
- Photocopying, scanning, and filing letters as required.
- Communication liaises with staff and service users.
- To assist colleagues as directed by Line Manager in times of pressure of work.
- Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.
- Provide excellent telephone skills.
- Accurately record telephone messages and other enquiries and refer as appropriate.
- Provide efficient communication and problem solving both face to face via telephone.
- Be sympathetic and sensitive to the requirements of staff, service users when communicating by telephone or face to face, including dealing with a difficult situation, e.g., aggressive, or demanding behaviour.
- Attend 1-1 / admin team / departmental meetings on a regular basis.
- Contribute to building effective teamwork in exchanging views, ideas and communicating effectively.
- Great attention to detail
- Engage in the daily huddles to ensure fair delegation of team work
- Complete other duties at the discretion of management and in the absence of others that may not be in your job description.
EDUCATION AND TRAINING / SELF DEVELOPMENT:
- Provide training and advice to staff at all levels.
- Identify own training needs and development needs and undertake appropriate training/education as required.
- To attend all statuary and mandatory training as and when required.
- Act responsibly in respect of colleagues health, safety and welfare following safe work practices and complying with the Trusts Health and Safety Policies.
- Adhere to all Trust Policies where applicable.
- Cross Cover Band 4 roles when expected
IMPORTANT PLEASE READ:
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:
Proof of right to work documentation
Proof of ID, needs to include 1 photographicID
Proof of address documentation
Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:
5 years address history will be needed.
Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.
Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.
In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants
If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
Person Specification
Qualifications
Essential
- Equivalent Experience to a medical secretary or qualification
- Advanced IT skills and ability to analyse and manipulate data in a range of IT software packages
Experience
Essential
- At least 3 years previous administrative/ secretarial experience at senior level
- Additional 1 year's previous experience in Healthcare setting
- Prioritise workload and deal with conflicting priorities of management and supervision of staff
Skills
Essential
- Advanced knowledge of a range of computer software
- Excellent written and oral communication
- Touch typing (average 70 words per minute) with a certificate of confirmation. intermediate certificate or equivalent
Person Specification
Qualifications
Essential
- Equivalent Experience to a medical secretary or qualification
- Advanced IT skills and ability to analyse and manipulate data in a range of IT software packages
Experience
Essential
- At least 3 years previous administrative/ secretarial experience at senior level
- Additional 1 year's previous experience in Healthcare setting
- Prioritise workload and deal with conflicting priorities of management and supervision of staff
Skills
Essential
- Advanced knowledge of a range of computer software
- Excellent written and oral communication
- Touch typing (average 70 words per minute) with a certificate of confirmation. intermediate certificate or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
HMP Wandsworth
Heathfield Road
London
SW18 3HS
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
HMP Wandsworth
Heathfield Road
London
SW18 3HS
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 277-8134942-VERN
Job summary
Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.
As part of ourhealthcare team, you will enjoy all the benefits of NHS AfC employment (inc pension) with the opportunity to work within a forward-thinking service, who encourage career and personal development to all staff to increase their clinical and interpersonal skills.
Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.
Main duties of the job
The post holder will provide a high quality, confidential administrative service supporting the MDT, using independent judgment, working proactively with minimal supervision and prioritising workload using own initiative.
Main duties will include:
- To support the in the administration, reporting requirements and workforce duties.
- The post holder will need to be conscientious, meticulous, and at all times act in a confidential manner.
- The post holder will need to be highly motivated, be able to work unsupervised, be able to use own initiative, prioritise own workload, be able to deal with a number of complex issues at one time and work under pressure.
- The post holder will be required to supervise junior colleagues.
- The post holder will represent Oxleas NHS Trust in a professional and friendly manner.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa
Contract
Permanent
Working pattern
Part-time
Reference number
277-8134942-VERN
Job locations
HMP The Verne
Verne Common Road
Portland
DT5 1EQ
United Kingdom
Job description
Job responsibilities
- To co-ordinate the administrative function in delivering an efficient and effective service that supports the managers
- E-mail management: scanning and monitoring of e-mails on a daily basis. Flagging up urgent e-mails on behalf of the clinical services and to take the initiative to respond or forward e-mails to relevant staff to action. Regular filing of read/completed e-mails and maintenance of an electronic filing system to incorporate this.
- Demonstrate skills in the use of SystmOne in terms of clinical record-keeping and activity & data extraction
- Produce agendas, collate and distribute papers for meetings as directed. Take and transcribe formal minutes at some meetings and distribute in a timely manner.
- An understanding of IT packages including Word, Excel, and Power Point is required for complexity of work or a willingness to undertake this training.
- Ensure that all relevant papers are available for meetings and proactively chase accordingly.
- Act as first point of contact for the Administration teamand other healthcare professionals. Deal with all enquiries in a proactive manner, judgement skills required and solution proposing for complex enquiries.
- Maintain an efficient system to ensure messages are forwarded to appropriate in a timely manner.
- In particular ensure complaint calls are dealt with in an efficient and professional manner as this could involve complex sensitive information from a range of people/users including staff, external people and organisations, therefore negotiating skills are required.
- Support the management team to maintain personnel/HR reporting requirements i.e. sickness/annual leave as directed
- Use initiative and work unsupervised in implementing administration systems to adapt, provide and improve effective ways of working for the service.
- Handling both routine and urgent matters using initiative and with minimal supervision
- Will be required to meet deadlines and supply information at short notice.
- To be responsible for managing the external hospital appointments system whilst working closely with both the prison staff and GPs
- To be responsible for the clinical coding of patients records
IMPORTANT INFORMATION, PLEASE READ:
Sponsorship is not available for this post.
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:
Proof of right to work documentation
Proof of ID, needs to include 1 photographicID
Proof of address documentation
Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:
5 years address history will be needed.
Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.
Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.
In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicantsIf the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
Job description
Job responsibilities
- To co-ordinate the administrative function in delivering an efficient and effective service that supports the managers
- E-mail management: scanning and monitoring of e-mails on a daily basis. Flagging up urgent e-mails on behalf of the clinical services and to take the initiative to respond or forward e-mails to relevant staff to action. Regular filing of read/completed e-mails and maintenance of an electronic filing system to incorporate this.
- Demonstrate skills in the use of SystmOne in terms of clinical record-keeping and activity & data extraction
- Produce agendas, collate and distribute papers for meetings as directed. Take and transcribe formal minutes at some meetings and distribute in a timely manner.
- An understanding of IT packages including Word, Excel, and Power Point is required for complexity of work or a willingness to undertake this training.
- Ensure that all relevant papers are available for meetings and proactively chase accordingly.
- Act as first point of contact for the Administration teamand other healthcare professionals. Deal with all enquiries in a proactive manner, judgement skills required and solution proposing for complex enquiries.
- Maintain an efficient system to ensure messages are forwarded to appropriate in a timely manner.
- In particular ensure complaint calls are dealt with in an efficient and professional manner as this could involve complex sensitive information from a range of people/users including staff, external people and organisations, therefore negotiating skills are required.
- Support the management team to maintain personnel/HR reporting requirements i.e. sickness/annual leave as directed
- Use initiative and work unsupervised in implementing administration systems to adapt, provide and improve effective ways of working for the service.
- Handling both routine and urgent matters using initiative and with minimal supervision
- Will be required to meet deadlines and supply information at short notice.
- To be responsible for managing the external hospital appointments system whilst working closely with both the prison staff and GPs
- To be responsible for the clinical coding of patients records
IMPORTANT INFORMATION, PLEASE READ:
Sponsorship is not available for this post.
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:
Proof of right to work documentation
Proof of ID, needs to include 1 photographicID
Proof of address documentation
Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:
5 years address history will be needed.
Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.
Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.
In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicantsIf the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
Person Specification
Education/Qualifications
Essential
- Management and administration training or equivalent experience
Experience
Essential
- Working autonomously
- Staff management and supervision
Skills
Essential
- Knowledge of Word, Excel, Power Point
- Excellent written and verbal communication skills and ability to communicate proficiently at all
Person Specification
Education/Qualifications
Essential
- Management and administration training or equivalent experience
Experience
Essential
- Working autonomously
- Staff management and supervision
Skills
Essential
- Knowledge of Word, Excel, Power Point
- Excellent written and verbal communication skills and ability to communicate proficiently at all
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
HMP The Verne
Verne Common Road
Portland
DT5 1EQ
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
HMP The Verne
Verne Common Road
Portland
DT5 1EQ
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Apply Now
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Children's Community Nurse
Royal Free London NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 391-NMUH-8197119
Job summary
An exciting opportunity has arisen for an experienced band 5/6 nurse to become a member of the Community Children's Nursing Team (CCNT).
The post holder will work under the direction of the Children's Community Team leader with responsibility for, the assessment of care needs for all patients, ensuring appropriately planned care is both implemented and evaluated.
Children's Community Nurses provide care at home to facilitate the prevention of admission or reduction in hospitalisation.
The post holder will be passionate about nursing children and working in partnership with the families, acting as an advocate and facilitating treatment and nursing care at home.
Main duties of the job
The service is open 9-5 seven days a week, including bank holidays. This role is offered part time 15 hours per week, with some weekend and bank holiday working required.
We are looking for a registered children's nurse who is motivated, forward thinking and has a sound professional knowledge and excellent communication skills. You should have the ability to prioritize and work both independently and as part of a team.
In this post you will provide highly skilled, quality clinical and non-clinical care, which is outcome focused, to support children and their families, to enable them to live, participate and achieve in all aspects of life, eg at home and within their community. The workload is varied and interesting with opportunity to develop further knowledge and skills.
You will also be responsible for providing support to junior team members through developing their skills & completing staff appraisals.
You will teach parents, carers and other health professionals as required and will mentor pre and post registered students. In return you will work within a highly supportive nurse-led service with the opportunity to expand your knowledge and work closely with clinical nurse specialists, gain management experience and work collaboratively with the paediatricians to plan, implement and evaluate patient care.
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospitalhere
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year inclusive of Outer HCAS pro-rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
391-NMUH-8197119
Job locations
North Middlesex Hospital
Sterling Way
London
N181QX
United Kingdom
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Person Specification
Other
Essential
- Must have clean driving license and have access to own car
Education & Qualifications
Essential
- RSCN/RN (Child)
- Full NMC Registration
Desirable
- Specialist qualification e.g. oncology course
- Relevant Community qualification
Skills & Abilities
Essential
- Ability to implement and use a model of child health nursing care in the community
- Ability to support staff in planning and delivering care
- Ability to identify deficits in the quality of care and take appropriate action
- Ability to raise and discuss issues within the multi-disciplinary team
- Ability to work alone and as part of a team
- Able to distinguish between professional roles as required e.g. CCN/HV/School Nurse
- Ability to write and formulate policies
- Effective verbal and written communication skills
- Ability to ensure accurate and detailed documentation is maintained at all times
- Ability to input and retrieve information from IT systems
- Ability to deal effectively with stressed, anxious parents and children (and other carers)
- Ability to discuss the subject of death and dying appropriately and effectively and to support parents, children and other staff
- Excellent interpersonal skills and communication
- Ability to function within a team whilst ensuring links with the whole multidisciplinary health care team
- Ability to advise/seek advice from relevant professionals on behalf of children, parents and other staff members
- Ability to mediate to resolve issues which cause difficulties within the unit
- Ability to manage band 5 staff as required
- Ability to supervise and participate in the orientation of students and new team members
- Ability to identify educational development needs within the team
- Ability to prepare and deliver presentations/seminars and local/national events
- Proven ability to facilitate change
Desirable
- venepuncture and cannulation skills
Person Specification
Other
Essential
- Must have clean driving license and have access to own car
Education & Qualifications
Essential
- RSCN/RN (Child)
- Full NMC Registration
Desirable
- Specialist qualification e.g. oncology course
- Relevant Community qualification
Skills & Abilities
Essential
- Ability to implement and use a model of child health nursing care in the community
- Ability to support staff in planning and delivering care
- Ability to identify deficits in the quality of care and take appropriate action
- Ability to raise and discuss issues within the multi-disciplinary team
- Ability to work alone and as part of a team
- Able to distinguish between professional roles as required e.g. CCN/HV/School Nurse
- Ability to write and formulate policies
- Effective verbal and written communication skills
- Ability to ensure accurate and detailed documentation is maintained at all times
- Ability to input and retrieve information from IT systems
- Ability to deal effectively with stressed, anxious parents and children (and other carers)
- Ability to discuss the subject of death and dying appropriately and effectively and to support parents, children and other staff
- Excellent interpersonal skills and communication
- Ability to function within a team whilst ensuring links with the whole multidisciplinary health care team
- Ability to advise/seek advice from relevant professionals on behalf of children, parents and other staff members
- Ability to mediate to resolve issues which cause difficulties within the unit
- Ability to manage band 5 staff as required
- Ability to supervise and participate in the orientation of students and new team members
- Ability to identify educational development needs within the team
- Ability to prepare and deliver presentations/seminars and local/national events
- Proven ability to facilitate change
Desirable
- venepuncture and cannulation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
North Middlesex Hospital
Sterling Way
London
N181QX
United Kingdom
Employer's website
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
North Middlesex Hospital
Sterling Way
London
N181QX
United Kingdom
Employer's website
Apply Now
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Advanced Clinical Practitioner - Haematology
University Hospitals Dorset NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 153-SP06460-A
Job summary
We have a fantastic opportunity for an Advanced Clinical Practitioner to join our dedicated haematology nursing team working on both sites. You will need to be a confident, flexible and registered practitioner to help develop and support our Haematology specialist nursing service.
We are looking for a person with specialist haematology clinical knowledge and skills, a person that can demonstrate a proven track record of working across all haematology pathways.
The role will include working across both sites, working clinically to support patients on SACT and have a managerial responsibility within the nursing teams.
You must have proven experience of working across the four pillars of advanced practice and are expected to have successfully completed the MSC Advance Clinical Practitioner programme and be a non-medical prescriber.
This role requires NMC qualification or equivalent.
Base Locations: Cross site at Royal Bournemouth Hospital and Poole Hospital
Interview date: Monday, 14th September 2026
Main duties of the job
Main duties of the Job
To provide high-quality person-centred care which always considers peoples safety, privacy and dignity using advances clinical knowledge that is evidence based.
To plan and manage complete episodes of care. To undertake comprehensive assessment and make complex clinical decisions.
To provide expert clinical advice and leadership.
To be a leader of change to continually support improving standards. To participate in clinical audit, research, education and working strategically to plan and develop stroke services we provide.
To work across all haematology pathways.
To be innovative at delivering models of care that reduce hospital stay and prevents readmissions.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions at interview.
Please note if a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under relevant Trust or national terms and conditions.
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year Pa
Contract
Permanent
Working pattern
Full-time
Reference number
153-SP06460-A
Job locations
Poole Hospital
Longfleet Road
Poole
BH15 2JB
United Kingdom
Job description
Job responsibilities
Please refer to the attached job description and job specification for more detail of the main responsibilities
Job description
Job responsibilities
Please refer to the attached job description and job specification for more detail of the main responsibilities
Person Specification
Qualifications
Essential
- Professional registration with relevant professional body
- Recognised teaching or mentoring qualification
- Masters level Advanced Clinical Practice/Equivalent Masters
- Non-medical independent and supplementary prescriber
Desirable
- Recognition as Advanced Practitioner by the National Centre for Advancing Practice
Experience
Essential
- Minimum of 3 years' experience working independently at a Band 7 Clinical role within Haematology.
- Participation in research and experience of critical appraisal of the evidence base to inform practice
- Application of advanced clinical skills into practice, with Haematology
- Demonstrable theoretical and practical knowledge of Haematological common presentations
Desirable
- Publication/Conference experience. Able to lead and manage a multi-disciplinary team within Haematology
- Demonstrable leadership and nursing experience at senior level in Haematology.
Technical skills
Essential
- Advanced clinical skills, such as assessing patient's physical status requiring precision, accuracy, dexterity.
- Ability to analyse and interpret complex information from patient assessment and interventions, such as chest x rays, ECGs and freedom to act in managing patients 'care.
- To be competent to deal calmly and professionally with patients, relatives and work colleagues in a confidential and sensitive manner
Desirable
- Proven Leadership ability
Knowledge
Essential
- Demonstrable theoretical and practical knowledge of Haematology conditions and their commonpresentations
Desirable
- Working knowledge of hospital systems
Person Specification
Qualifications
Essential
- Professional registration with relevant professional body
- Recognised teaching or mentoring qualification
- Masters level Advanced Clinical Practice/Equivalent Masters
- Non-medical independent and supplementary prescriber
Desirable
- Recognition as Advanced Practitioner by the National Centre for Advancing Practice
Experience
Essential
- Minimum of 3 years' experience working independently at a Band 7 Clinical role within Haematology.
- Participation in research and experience of critical appraisal of the evidence base to inform practice
- Application of advanced clinical skills into practice, with Haematology
- Demonstrable theoretical and practical knowledge of Haematological common presentations
Desirable
- Publication/Conference experience. Able to lead and manage a multi-disciplinary team within Haematology
- Demonstrable leadership and nursing experience at senior level in Haematology.
Technical skills
Essential
- Advanced clinical skills, such as assessing patient's physical status requiring precision, accuracy, dexterity.
- Ability to analyse and interpret complex information from patient assessment and interventions, such as chest x rays, ECGs and freedom to act in managing patients 'care.
- To be competent to deal calmly and professionally with patients, relatives and work colleagues in a confidential and sensitive manner
Desirable
- Proven Leadership ability
Knowledge
Essential
- Demonstrable theoretical and practical knowledge of Haematology conditions and their commonpresentations
Desirable
- Working knowledge of hospital systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Poole Hospital
Longfleet Road
Poole
BH15 2JB
United Kingdom
Employer's website
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Poole Hospital
Longfleet Road
Poole
BH15 2JB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Pathway Coordinator - School Age SaLT Team
Royal Free London NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 391-NMUH-7733260-A
Job summary
We are seeking to appoint a dynamic and enthusiastic candidate to the role of Patient Pathway Coordinator, located at Cedar House, within our St. Michael's Community Hospital site within the Speech & Language Therapy - School Age team. This role is offered part time with the appointed candidate to work 22.50x hours per week, with the rota to be agreed at interview.
The appointed candidate will provide a high-level administrative service to the team of nursing staff to ensure the best level of care can be provided to all patients and service users who come into contact with the team. Training will be provided as required, and this role is a perfect opportunity for candidates wishing to pursue a career in the NHS within Operations.
Please note:
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
Main duties of the job include:
- Opening referrals on RIO
- Maintaining a spreadsheet of referrals and waiting list
- Sending appointments
- Dealing with queries from patients, GPs and other professionals
- Booking clinic appointments
- Liaising with schools
- Printing, scanning and uploading
- Procurement
About us
North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospitalhere
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year Per Annum Inlcluding HCAS
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
391-NMUH-7733260-A
Job locations
St. Michael's Primary Care Centre
Gater Drive
London
EN2 0JB
United Kingdom
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Job description
Job responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Person Specification
Education & Professional Qualifications
Essential
- Educated to GCSE Level 4/C or functional skills level 2 or equivalent in English and Maths.
- Qualification in business administration at minimum of Level 2 or equivalent experience.
Desirable
- Qualifications in IT services.
Experience
Essential
- Previous experience working within an administrative role. of Microsoft packages to include Word, Excel, PowerPoint, Outlook
- Experience dealing with the public in a workplace setting.
- Knowledge of NHS service provision including the pathway of care
- Knowledge of spreadsheet and data set maintenance and audit.
- Knowledge of key NHS systems including Careflow, DictateIT, CIP, DA Languages, and Envoy Messaging.
- Knowledge of confidentiality and data protection principles.
- Knowledge of health and safety Equality and diversity
- Experience of using a full range of IT/Patient administration systems
Desirable
- Prior experience of patient administration work in a healthcare setting.
- Previous experience working within an administrative role within an NHS setting.
Skills & Aptitudes
Essential
- Ability to pay attention to detail.
- Ability to deal with difficult conversations and concerns.
- Able to work both autonomously and as part of a group setting.
- Able to demonstrate excellent communication skills.
- Able to meet changing and tight deadlines whilst delivering high quality results.
- Ability to adhere to provided instruction and processes.
- Good organisational skills.
- Ability to use MS Office package as required for the role.
Personal Qualities
Essential
- Enthusiastic and motivated.
- Good interpersonal skills.
- Professional approach to work.
- Accountability - Takes responsibility for own actions and promotes good team working.
- Openness - Shares information and good practice appropriately.
- Mutual respect - Treats others with courtesy and respect.
Person Specification
Education & Professional Qualifications
Essential
- Educated to GCSE Level 4/C or functional skills level 2 or equivalent in English and Maths.
- Qualification in business administration at minimum of Level 2 or equivalent experience.
Desirable
- Qualifications in IT services.
Experience
Essential
- Previous experience working within an administrative role. of Microsoft packages to include Word, Excel, PowerPoint, Outlook
- Experience dealing with the public in a workplace setting.
- Knowledge of NHS service provision including the pathway of care
- Knowledge of spreadsheet and data set maintenance and audit.
- Knowledge of key NHS systems including Careflow, DictateIT, CIP, DA Languages, and Envoy Messaging.
- Knowledge of confidentiality and data protection principles.
- Knowledge of health and safety Equality and diversity
- Experience of using a full range of IT/Patient administration systems
Desirable
- Prior experience of patient administration work in a healthcare setting.
- Previous experience working within an administrative role within an NHS setting.
Skills & Aptitudes
Essential
- Ability to pay attention to detail.
- Ability to deal with difficult conversations and concerns.
- Able to work both autonomously and as part of a group setting.
- Able to demonstrate excellent communication skills.
- Able to meet changing and tight deadlines whilst delivering high quality results.
- Ability to adhere to provided instruction and processes.
- Good organisational skills.
- Ability to use MS Office package as required for the role.
Personal Qualities
Essential
- Enthusiastic and motivated.
- Good interpersonal skills.
- Professional approach to work.
- Accountability - Takes responsibility for own actions and promotes good team working.
- Openness - Shares information and good practice appropriately.
- Mutual respect - Treats others with courtesy and respect.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
St. Michael's Primary Care Centre
Gater Drive
London
EN2 0JB
United Kingdom
Employer's website
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
St. Michael's Primary Care Centre
Gater Drive
London
EN2 0JB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2060-26-0011
Job summary
Darwen Healthlink is a forward thinking, proactive training practice situated within the West Pennine Moors. We are seeking to employ a highly motivated Salaried GP for a minimum of 4 sessions per week, who has ambition, innovative ideas and would like to become a part of our dedicated team of Healthcare Professionals.
We are a member practice of the Blackburn with Darwen LPC Federation.
Main duties of the job
Please see the attached Person Specification along with the Job Description including the essential and desirable qualifications needed for this role.
About us
Darwen Healthlink is a high QOF achiever and we use Emis Web Clinical System, Lexacom, Remote Access and Iplato. Our patient list size is currently over 16,000 patients and we are located in a modern multipurpose Health Centre with a variety of Community based healthcare providers within the building such as Treatment Rooms, Dental, Podiatry, MSK, Audiology and have an onsite Community Pharmacy. The Health Centre is located just off Junction 4 of the M65 providing easy access to the Motorway networks
Our practice team consists of:
4 GP Partners, a management team, 2 Salaried GP's, 2 Clinical Pharmacists, 1 Pharmacy Technician, 1 Advanced Nurse Practitioner, 1 Mental Health Practitioner, 3 Practice Nurses. 1 Assistant Physician and 3 Healthcare Assistants; all of which are supported by an effective and professional administrative team who have been provided with a high standard of training which includes workflow optimisation, care navigation, medication support and customer care.
Details
Date posted
25 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2060-26-0011
Job locations
Darwen Health Centre
James Street West
Darwen
Lancashire
BB3 1PY
United Kingdom
Job description
Job responsibilities
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Please see the supporting documentation attached for full details.
Job description
Job responsibilities
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Please see the supporting documentation attached for full details.
Person Specification
Qualifications
Essential
- Fully trained GP with Vocational Training Certificate.
- Up to date CPR training
- Current and full driving licence.
- Appraisal / Revalidation up-to-date.
Desirable
- Higher post graduate
- membership, for example,
- MRCGP / nMRCGP, MRCP, DRCOG, DCH.
Experience
Essential
- Currently working/training in General Practice or some form of community medicine or urgent care.
- Evidence of consolidation of professional training, for
- example, able to demonstrate particular areas of interest or further study.
- Experience of multi-disciplinary Working.
- Knowledge of appraisal/Audits and SEA
Desirable
- Experience of delivering QOF.
- Understanding of Practice
- Based Commissioning
- Knowledge of national and
- local agendas in respect of
- primary care commissioning,
- and intermediate and urgent care agendas.
Skills & Abilities
Essential
- Excellent communication skills.
- Evidence of computer literacy and keyboard skills.
- Ability to work flexibly within a team
Desirable
- Ability to challenge traditional models of working and to implement and
- sustain positive change.
- Familiarity with EMIS WEB, ICE, referral pathways.
Behavioural attributes and competencies
Essential
- Good team player who is able to support, value and respect other members of the team.
- Good time management being able to prioritise work and work under pressure.
- Self-motivated and able to
- work autonomously
- Ability to recognise own
- limitations and act upon them appropriately.
- Willingness to learn new skills and to problem solve on a daily basis.
- Adaptable and able to respond to a changing situation.
Desirable
- Ability to lead a multidisciplinary Team.
- Prepared to make a
- Commitment to the long-term development of the practice.
Person Specification
Qualifications
Essential
- Fully trained GP with Vocational Training Certificate.
- Up to date CPR training
- Current and full driving licence.
- Appraisal / Revalidation up-to-date.
Desirable
- Higher post graduate
- membership, for example,
- MRCGP / nMRCGP, MRCP, DRCOG, DCH.
Experience
Essential
- Currently working/training in General Practice or some form of community medicine or urgent care.
- Evidence of consolidation of professional training, for
- example, able to demonstrate particular areas of interest or further study.
- Experience of multi-disciplinary Working.
- Knowledge of appraisal/Audits and SEA
Desirable
- Experience of delivering QOF.
- Understanding of Practice
- Based Commissioning
- Knowledge of national and
- local agendas in respect of
- primary care commissioning,
- and intermediate and urgent care agendas.
Skills & Abilities
Essential
- Excellent communication skills.
- Evidence of computer literacy and keyboard skills.
- Ability to work flexibly within a team
Desirable
- Ability to challenge traditional models of working and to implement and
- sustain positive change.
- Familiarity with EMIS WEB, ICE, referral pathways.
Behavioural attributes and competencies
Essential
- Good team player who is able to support, value and respect other members of the team.
- Good time management being able to prioritise work and work under pressure.
- Self-motivated and able to
- work autonomously
- Ability to recognise own
- limitations and act upon them appropriately.
- Willingness to learn new skills and to problem solve on a daily basis.
- Adaptable and able to respond to a changing situation.
Desirable
- Ability to lead a multidisciplinary Team.
- Prepared to make a
- Commitment to the long-term development of the practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Darwen Healthlink
Address
Darwen Health Centre
James Street West
Darwen
Lancashire
BB3 1PY
United Kingdom
Employer's website
https://www.darwenhealthlink.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Darwen Healthlink
Address
Darwen Health Centre
James Street West
Darwen
Lancashire
BB3 1PY
United Kingdom
Employer's website
https://www.darwenhealthlink.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: U0087-26-0033
Job summary
Sussex Primary Care are looking for an experienced Director to lead the company through an exciting period of change and development. With close ties to Sussex Community NHS Foundation Trust, Sussex Primary Care is ideally situated to deliver integrated, community focused primary care to better serve our local populations.
Our new Director will strategically lead the organisation to modernize primary care, expanding delivery to more members of our local community, through working in partnership with community and acute care colleagues. They will engage with and support the Primary Care Networks to collaborate and coordinate service delivery to meet the needs of the local populations.
Main duties of the job
You will
Provide strategic leadership for Sussex Primary Care, ensuring the delivery of safe, effective and financially sustainable primary care services across all practices.
Lead GP practice governance, quality, risk management and regulatory compliance, ensuring continuous improvement and readiness for CQC inspection
Be a key member of the SPC Board and senior leadership team, contributing to organisational strategy, growth and decision-making.
Lead operational performance, service transformation and innovation across multiple GP practices.
Develop strong partnerships with GP practices, Primary Care Networks, commissioners, the Integrated Care Board, local authorities and wider system partners.
Drive financial sustainability, business development and new opportunities for organisational growth.
Act as an ambassador for Sussex Primary Care across Sussex and the wider NHS system
What Were Looking For
We are looking for an experienced senior leader with a strong track record in NHS primary care, operational management and transformational change. You will bring exceptional leadership, relationship-building and strategic thinking skills, together with a deep understanding of GP contracts, governance, quality and performance management. Experience of working across organisational boundaries and influencing at system level is essential.
About us
Sussex Primary Care (SPC) manages six GP surgeries across Sussex with a combined list size of £48,500 patients. The business is a wholly owned subsidiary of Sussex Community NHS Foundation Trust (SCFT) and was set up to support GP practices looking for a different way of working, forming a unique and innovative partnership between GP services and NHS community services.
Our practices are geographically spread out across East and West Sussex, offering a wide variety of experiences with serving different parts of the Sussex footprint in urban and rural areas..
Were an organisation committed to learning from our staff and patients, through which we can deliver excellence care in or communities.
You can find out more about SPC here www.sussexprimarycare.co.uk
Details
Date posted
25 August 2026
Pay scheme
Very senior manager (VSM)
Salary
£94,356 to £108,814 a year
Contract
Permanent
Working pattern
Full-time
Reference number
U0087-26-0033
Job locations
Sussex Community Nhs Foundation Trust
Brighton General Hospital
Elm Grove
Brighton
East Sussex
BN2 3EW
United Kingdom
Job description
Job responsibilities
Key Responsibilities - Leadership and Management
- Provides visible, effective and accessible leadership across Sussex Primary Care and across all professional boundaries; leading and supporting the Sussex Primary Care operational management team, empowering them to perform at their best through regular supervision, appraisal and performance discussions
- Line manages the senior management and operational team and individual GP Practice Managers.
- Develop a culture of collaboration, accountability and continuous improvement across all sites.
- Support and coach local management teams to achieve operational and quality objectives.
- Lead recruitment, retention, appraisal and performance management processes for non-clinical staff.
- Promote staff wellbeing, engagement and professional development.
- Effectively balances the needs and priorities of the SPC with those of the
- Trust, acting within the overall interests of the Trust.
- Formulate long term strategic plans, involving uncertainty, and considering the impact on the organisation
- Develops business plans and strategies for SPC, making a major contribution to corporate policies and strategy.
- Reviews and approves all business plans, reports, evaluations and other business, prior to submission to directors and executives
- Ensures that the services annual business plan is completed and agreed within timescales and signs-off Primary Care and service budget
Operational Management
- Develop long-term strategic plans, considering the wider impact on organisational performance, system priorities and future service delivery models
- Ensure the effective day-to-day operation of all SPC GP practices.
- Develop and implement standardised operational processes across the group.
- Monitor access, capacity and demand to ensure services meet patient needs.
- Oversee appointment systems, reception services, care navigation and administrative functions.
- Ensure practices meet contractual, organisational and performance requirements.
- Is accountable for identifying and implementing service improvements and development to enhance efficiency and patient experience.
- Lead operational responses to service pressures and business continuity requirements.
- Analyse and interpret highly complex facts or situations, comparing of a range of options.
- Holds responsibility for policy development and implementation
Financial Management
- Responsibility for the budget for the SPC practices and central function
- Responsibility for overall budget setting for Primary Care and the delivery of services within the allocated financial envelope
- Lead the development of complex strategic business cases and investment proposals to support organisational growth and service transformation.
- Lead the identification and delivery of strategic growth opportunities, income generation initiatives and new business development opportunities across Sussex Primary Care.
- Evaluate and negotiate complex commercial and contractual opportunities which support the long-term financial sustainability of the organisation
- Set, manage and oversee practice budgets across all SPC GP Practice sites.
- Monitor financial performance and support practices to achieve agreed financial targets.
- Work closely with finance teams to monitor income, expenditure and financial risks.
- Identify opportunities for efficiency, income generation and service development.
- Grow income opportunities and potential for expansion as a strategic priority
- Support the preparation of business cases and investment proposals.
- Ensure effective management of procurement and contracts.
- Comprehensive understanding of the drivers of financial performance across Primary Care and can effectively articulate the relationship between financial performance, operational improvement and clinical quality and is able to triangulate disparate data sources to proactively identify current and potential performance failures
Governance and Quality
- Ensure all practices meet contractual, statutory and Care Quality Commission (CQC) standards and regulatory requirements.
- Lead governance, compliance and risk management activities across SPC.
- Ensure policies and procedures are implemented consistently.
- Oversee the management of complaints, incidents and significant events.
- Support implementation of learning from audits, complaints and investigations.
- Maintain robust systems for information governance and data protection.
- Maintain effective briefing and updates to the Chief Operating Officer and other members of the executive team with respect to developments and initiatives within Primary Care
- Support the Chief Operating Officer for pan-organisational projects and initiatives
Workforce and Human Resources
- Support workforce planning across SPC.
- Monitor staffing levels and skill mix to maintain safe and effective services.
- Ensure compliance with employment legislation and organisational policies.
- Ensure the equality and diversity agenda is delivered and monitored
- Lead employee relations processes, including attendance, capability and disciplinary procedures.
- Monitor mandatory training compliance.
- Patient Experience and Service Development
- Promote a patient-centred culture across all practices.
- Monitor patient feedback, NHS Friends and Family Test results and complaints data.
- Develop and implement plans to improve patient access and experience.
- Support patient participation groups and engagement initiatives.
- Lead projects that improve quality, access and productivity.
Performance Management
- Monitor practice performance against contractual and organisational targets.
- Produce and analyse SPC Board reports, performance reports and dashboards.
- Support practices to achieve maximum QOF, Enhanced Services, PCN income and other contractual requirements.
- Identify performance issues and implement corrective actions where required.
- Use data to drive improvement and support operational decision-making.
Estates and Facilities
- Oversee management of premises across all sites.
- Ensure compliance with health and safety, fire safety and estates requirements.
- Manage maintenance contracts and premises improvement projects.
- Support business continuity and emergency planning arrangements.
Freedom to Act
- Operates independently within agreed organisational policies and objectives.
- Accountable for a major Primary Care provider, and the delivery of services within sustainable resourcing
- Exercises professional judgement in resolving operational issues across multiple practices.
- Escalates significant risks, financial concerns or performance issues to the SCFT Deputy Chief Operating Officer.
- Responsible for operational decisions affecting the SPC GP practices and associated services.
Patient/client care
- Accountable to the Trust for the delivery of SPC services
- Demonstrates outstanding patient commitment by putting the patient at the centre of decision making, and by regularly engaging with patients and service users through regular service visits
- Demonstrates a commitment to the quality of care provided by the Trust and quality of outcomes, by driving innovation, clinical excellence, and performance
- Proactively seeks out benchmarking and other external resources to improve clinical quality and instigates improvements as a result
- Effectively prioritises patient safety and experience through building outstanding relationships with clinical staff and teams
- Works with senior leadership team to ensure learning from complaints, incidents and serious incidents is embedded within SPC
- Promotes equality and diversity, and dignity and respect of patients and carers as central to all aspects of the services provided
- Exercises responsibility for ensuring the equality and diversity agenda is delivered and maintained, ensuring compliance with legislation and SPC policies
- Assesses implications of national initiatives affecting care delivery and ensure plans of action are implemented
- Ensures that that there is a strong culture of risk assessment and management, including adherence to relevant policies and procedures
- Ensures that staff comply with Trust policies, procedures and guidelines, taking remedial action where this is not the case
- Works with senior leadership team to ensure clinical engagement, taking responsibility for quality governance, safety and risk management
Responsibility for information resources
- Uses software to develop performance management reports
- Responsible for performance management and managing the operation of several services
- Implements appropriate performance monitoring and management processes to ensure that all aspects of operational performance and delivery are assessed and takes remedial action where agreed performance is not achieved
- Ensures the Primary Care and its constituent services achieve all internal and external performance targets and proactively overcomes obstacles to achieving goals and objectives
- Proactively identifies operational risks and opportunities and briefs the Chief Operating Officer as necessary
Partnership Working
- Build strong relationships with the SPC Practice Managers, GP and Clinical Leads and multidisciplinary team
- Represent Sussex Primary Care at Place, Integrated Care System and regional forums, influencing the development of primary and community care services and ensuring organisational priorities are reflected within system plans.
- Lead strategic relationships with commissioners, Primary Care Networks, provider collaboratives, local authorities and partner organisations to identify opportunities for service development, integration and organisational growth.
Job description
Job responsibilities
Key Responsibilities - Leadership and Management
- Provides visible, effective and accessible leadership across Sussex Primary Care and across all professional boundaries; leading and supporting the Sussex Primary Care operational management team, empowering them to perform at their best through regular supervision, appraisal and performance discussions
- Line manages the senior management and operational team and individual GP Practice Managers.
- Develop a culture of collaboration, accountability and continuous improvement across all sites.
- Support and coach local management teams to achieve operational and quality objectives.
- Lead recruitment, retention, appraisal and performance management processes for non-clinical staff.
- Promote staff wellbeing, engagement and professional development.
- Effectively balances the needs and priorities of the SPC with those of the
- Trust, acting within the overall interests of the Trust.
- Formulate long term strategic plans, involving uncertainty, and considering the impact on the organisation
- Develops business plans and strategies for SPC, making a major contribution to corporate policies and strategy.
- Reviews and approves all business plans, reports, evaluations and other business, prior to submission to directors and executives
- Ensures that the services annual business plan is completed and agreed within timescales and signs-off Primary Care and service budget
Operational Management
- Develop long-term strategic plans, considering the wider impact on organisational performance, system priorities and future service delivery models
- Ensure the effective day-to-day operation of all SPC GP practices.
- Develop and implement standardised operational processes across the group.
- Monitor access, capacity and demand to ensure services meet patient needs.
- Oversee appointment systems, reception services, care navigation and administrative functions.
- Ensure practices meet contractual, organisational and performance requirements.
- Is accountable for identifying and implementing service improvements and development to enhance efficiency and patient experience.
- Lead operational responses to service pressures and business continuity requirements.
- Analyse and interpret highly complex facts or situations, comparing of a range of options.
- Holds responsibility for policy development and implementation
Financial Management
- Responsibility for the budget for the SPC practices and central function
- Responsibility for overall budget setting for Primary Care and the delivery of services within the allocated financial envelope
- Lead the development of complex strategic business cases and investment proposals to support organisational growth and service transformation.
- Lead the identification and delivery of strategic growth opportunities, income generation initiatives and new business development opportunities across Sussex Primary Care.
- Evaluate and negotiate complex commercial and contractual opportunities which support the long-term financial sustainability of the organisation
- Set, manage and oversee practice budgets across all SPC GP Practice sites.
- Monitor financial performance and support practices to achieve agreed financial targets.
- Work closely with finance teams to monitor income, expenditure and financial risks.
- Identify opportunities for efficiency, income generation and service development.
- Grow income opportunities and potential for expansion as a strategic priority
- Support the preparation of business cases and investment proposals.
- Ensure effective management of procurement and contracts.
- Comprehensive understanding of the drivers of financial performance across Primary Care and can effectively articulate the relationship between financial performance, operational improvement and clinical quality and is able to triangulate disparate data sources to proactively identify current and potential performance failures
Governance and Quality
- Ensure all practices meet contractual, statutory and Care Quality Commission (CQC) standards and regulatory requirements.
- Lead governance, compliance and risk management activities across SPC.
- Ensure policies and procedures are implemented consistently.
- Oversee the management of complaints, incidents and significant events.
- Support implementation of learning from audits, complaints and investigations.
- Maintain robust systems for information governance and data protection.
- Maintain effective briefing and updates to the Chief Operating Officer and other members of the executive team with respect to developments and initiatives within Primary Care
- Support the Chief Operating Officer for pan-organisational projects and initiatives
Workforce and Human Resources
- Support workforce planning across SPC.
- Monitor staffing levels and skill mix to maintain safe and effective services.
- Ensure compliance with employment legislation and organisational policies.
- Ensure the equality and diversity agenda is delivered and monitored
- Lead employee relations processes, including attendance, capability and disciplinary procedures.
- Monitor mandatory training compliance.
- Patient Experience and Service Development
- Promote a patient-centred culture across all practices.
- Monitor patient feedback, NHS Friends and Family Test results and complaints data.
- Develop and implement plans to improve patient access and experience.
- Support patient participation groups and engagement initiatives.
- Lead projects that improve quality, access and productivity.
Performance Management
- Monitor practice performance against contractual and organisational targets.
- Produce and analyse SPC Board reports, performance reports and dashboards.
- Support practices to achieve maximum QOF, Enhanced Services, PCN income and other contractual requirements.
- Identify performance issues and implement corrective actions where required.
- Use data to drive improvement and support operational decision-making.
Estates and Facilities
- Oversee management of premises across all sites.
- Ensure compliance with health and safety, fire safety and estates requirements.
- Manage maintenance contracts and premises improvement projects.
- Support business continuity and emergency planning arrangements.
Freedom to Act
- Operates independently within agreed organisational policies and objectives.
- Accountable for a major Primary Care provider, and the delivery of services within sustainable resourcing
- Exercises professional judgement in resolving operational issues across multiple practices.
- Escalates significant risks, financial concerns or performance issues to the SCFT Deputy Chief Operating Officer.
- Responsible for operational decisions affecting the SPC GP practices and associated services.
Patient/client care
- Accountable to the Trust for the delivery of SPC services
- Demonstrates outstanding patient commitment by putting the patient at the centre of decision making, and by regularly engaging with patients and service users through regular service visits
- Demonstrates a commitment to the quality of care provided by the Trust and quality of outcomes, by driving innovation, clinical excellence, and performance
- Proactively seeks out benchmarking and other external resources to improve clinical quality and instigates improvements as a result
- Effectively prioritises patient safety and experience through building outstanding relationships with clinical staff and teams
- Works with senior leadership team to ensure learning from complaints, incidents and serious incidents is embedded within SPC
- Promotes equality and diversity, and dignity and respect of patients and carers as central to all aspects of the services provided
- Exercises responsibility for ensuring the equality and diversity agenda is delivered and maintained, ensuring compliance with legislation and SPC policies
- Assesses implications of national initiatives affecting care delivery and ensure plans of action are implemented
- Ensures that that there is a strong culture of risk assessment and management, including adherence to relevant policies and procedures
- Ensures that staff comply with Trust policies, procedures and guidelines, taking remedial action where this is not the case
- Works with senior leadership team to ensure clinical engagement, taking responsibility for quality governance, safety and risk management
Responsibility for information resources
- Uses software to develop performance management reports
- Responsible for performance management and managing the operation of several services
- Implements appropriate performance monitoring and management processes to ensure that all aspects of operational performance and delivery are assessed and takes remedial action where agreed performance is not achieved
- Ensures the Primary Care and its constituent services achieve all internal and external performance targets and proactively overcomes obstacles to achieving goals and objectives
- Proactively identifies operational risks and opportunities and briefs the Chief Operating Officer as necessary
Partnership Working
- Build strong relationships with the SPC Practice Managers, GP and Clinical Leads and multidisciplinary team
- Represent Sussex Primary Care at Place, Integrated Care System and regional forums, influencing the development of primary and community care services and ensuring organisational priorities are reflected within system plans.
- Lead strategic relationships with commissioners, Primary Care Networks, provider collaboratives, local authorities and partner organisations to identify opportunities for service development, integration and organisational growth.
Person Specification
Experience
Essential
- In-depth professional and specialist primary care operational management experience acquired through training and experience over a significant period
- Significant experience of monitoring, analysing and assessing clinical operational performance across complex services
- Experience of managing multiple teams and services.
- Experience of budget management and financial monitoring.
- Experience of performance management and service improvement.
- Experience of staff management, recruitment and employee relations.
- Experience of drafting complex strategic business plans
- Experience of working within a highly dynamic and complex primary care environment
- Experience of working in partnership with other agencies, service users, carers, the public, regulators, local scrutiny bodies etc.
- Experience of leading successful complex change management projects and programmes, involving and supporting teams and individuals to achieve objectives
- Experience of managing risk within a complex operating environment including risk assessment, risk mitigation and risk management
- Experience of strategic assessment, choice and implementation including innovative thinking and the ability to explore imaginative ways of optimising use of resources.
- Experience of co-producing service improvement ideas with stakeholders including service users and staff
- Experience of interacting with system leaders, and senior teams within Integrated Health and Care systems, other NHS providers and other provider partners
- Experience of governance, risk management and regulatory compliance.
Desirable
- Experience managing multiple GP practices
- Experience supporting CQC inspections.
- Experience working within a Primary Care Network
- Experience of estates and facilities management
- Experience of negotiating contracts
Qualifications
Essential
- Degree level qualification or equivalent management experience.
- Management qualification or demonstrable equivalent experience.
- Evidence of continuous professional development
- Formal Leadership Development
- Project Management qualification
- Primary Care Management qualification
Skill, Knowledge and Attributes
Essential
- Detailed understanding of NHS primary care services
- Strong leadership and people management skills
- Thrives in challenging environments
- Excellent communication and stakeholder management skill
- Strong analytical and problem-solving abilities
- Ability to manage competing priorities across multiple sites
- Knowledge of NHS Human Resource Policies and Procedures
- Advanced knowledge of clinical and operational governance and its application to the services
- Knowledge of multidisciplinary team working and an understanding of differing professional roles boundaries
- Detailed knowledge of GP contracts, QOF and enhanced services
- Understanding of CQC regulations and quality standards.
- Knowledge of NHS contractual arrangements and planning approaches
- Ability to monitor and maintain standards of care across a range of clinical services
- Ability to identify, assess and manage complex clinical and operational risks
- Able to translate complex information and make it meaningful to staff at all levels and across all professions both verbally and in writing
- Able to assimilate organisational and local strategy and communicate this in a compelling way
- Ability to deal with competing demands, priorities and deadlines whilst managing operational imperatives and frequent interruptions
- Ability to engage stakeholders through discussion, presentation and direct liaison
- The ability to rapidly assimilate and synthesise complex dynamic information, and formulate a response which takes into account organisational strategy and corporate priorities
- Able to provide visible, credible leadership, and inspire staff from a range of backgrounds to perform well.
- The ability to inspire a shared purpose which aligns with NHS principles and organisational values and the personal integrity and courage to challenge where these principles are under pressure
- An ability to work strategically, building excellent relationships with other partners and stakeholders and understanding their contribution to the system
- Outstanding verbal and written skills, able to summarise complex information and present to a range of audiences including the Trust Board, external stakeholders, staff and service users.
- A high level of emotional intelligence and style which supports the development of a safe and supportive environment which enables individuals to work effectively
- Word-processing and keyboard skills and ability to use Microsoft Office packages including Word, PowerPoint and Excel
- A natural curiosity backed by excellent critical analytical skills
- Assertive and confident to challenge poor conduct and behaviours
- Strong patient focus
- Excellent time management, prioritisation and organisational skills and ability to manage and deliver to agreed deadlines
- Knowledge of PCN and Integrated Care System structures
Desirable
- Change management and project delivery experience.
- Experience using SystmOne or equivalent systems.
Person Specification
Experience
Essential
- In-depth professional and specialist primary care operational management experience acquired through training and experience over a significant period
- Significant experience of monitoring, analysing and assessing clinical operational performance across complex services
- Experience of managing multiple teams and services.
- Experience of budget management and financial monitoring.
- Experience of performance management and service improvement.
- Experience of staff management, recruitment and employee relations.
- Experience of drafting complex strategic business plans
- Experience of working within a highly dynamic and complex primary care environment
- Experience of working in partnership with other agencies, service users, carers, the public, regulators, local scrutiny bodies etc.
- Experience of leading successful complex change management projects and programmes, involving and supporting teams and individuals to achieve objectives
- Experience of managing risk within a complex operating environment including risk assessment, risk mitigation and risk management
- Experience of strategic assessment, choice and implementation including innovative thinking and the ability to explore imaginative ways of optimising use of resources.
- Experience of co-producing service improvement ideas with stakeholders including service users and staff
- Experience of interacting with system leaders, and senior teams within Integrated Health and Care systems, other NHS providers and other provider partners
- Experience of governance, risk management and regulatory compliance.
Desirable
- Experience managing multiple GP practices
- Experience supporting CQC inspections.
- Experience working within a Primary Care Network
- Experience of estates and facilities management
- Experience of negotiating contracts
Qualifications
Essential
- Degree level qualification or equivalent management experience.
- Management qualification or demonstrable equivalent experience.
- Evidence of continuous professional development
- Formal Leadership Development
- Project Management qualification
- Primary Care Management qualification
Skill, Knowledge and Attributes
Essential
- Detailed understanding of NHS primary care services
- Strong leadership and people management skills
- Thrives in challenging environments
- Excellent communication and stakeholder management skill
- Strong analytical and problem-solving abilities
- Ability to manage competing priorities across multiple sites
- Knowledge of NHS Human Resource Policies and Procedures
- Advanced knowledge of clinical and operational governance and its application to the services
- Knowledge of multidisciplinary team working and an understanding of differing professional roles boundaries
- Detailed knowledge of GP contracts, QOF and enhanced services
- Understanding of CQC regulations and quality standards.
- Knowledge of NHS contractual arrangements and planning approaches
- Ability to monitor and maintain standards of care across a range of clinical services
- Ability to identify, assess and manage complex clinical and operational risks
- Able to translate complex information and make it meaningful to staff at all levels and across all professions both verbally and in writing
- Able to assimilate organisational and local strategy and communicate this in a compelling way
- Ability to deal with competing demands, priorities and deadlines whilst managing operational imperatives and frequent interruptions
- Ability to engage stakeholders through discussion, presentation and direct liaison
- The ability to rapidly assimilate and synthesise complex dynamic information, and formulate a response which takes into account organisational strategy and corporate priorities
- Able to provide visible, credible leadership, and inspire staff from a range of backgrounds to perform well.
- The ability to inspire a shared purpose which aligns with NHS principles and organisational values and the personal integrity and courage to challenge where these principles are under pressure
- An ability to work strategically, building excellent relationships with other partners and stakeholders and understanding their contribution to the system
- Outstanding verbal and written skills, able to summarise complex information and present to a range of audiences including the Trust Board, external stakeholders, staff and service users.
- A high level of emotional intelligence and style which supports the development of a safe and supportive environment which enables individuals to work effectively
- Word-processing and keyboard skills and ability to use Microsoft Office packages including Word, PowerPoint and Excel
- A natural curiosity backed by excellent critical analytical skills
- Assertive and confident to challenge poor conduct and behaviours
- Strong patient focus
- Excellent time management, prioritisation and organisational skills and ability to manage and deliver to agreed deadlines
- Knowledge of PCN and Integrated Care System structures
Desirable
- Change management and project delivery experience.
- Experience using SystmOne or equivalent systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sussex Primary Care
Address
Sussex Community Nhs Foundation Trust
Brighton General Hospital
Elm Grove
Brighton
East Sussex
BN2 3EW
United Kingdom
Employer's website
Employer details
Employer name
Sussex Primary Care
Address
Sussex Community Nhs Foundation Trust
Brighton General Hospital
Elm Grove
Brighton
East Sussex
BN2 3EW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5768-26-0004
Job summary
Join our Clinical Admin Team as an Admin Assistant and play a vital role at the heart of patient care. This is a dynamic, developmental position where no two days are the same. You will be the first point of contact for patients, helping them access the services they need while supporting clinicians behind the scenes.
From managing appointments and handling patient queries to processing clinical data and supporting referrals, you will gain hands-on experience across all areas of healthcare administration. You will develop valuable skills in communication, organisation and clinical systems, with opportunities to grow and progress within the team.
We are looking for someone who is approachable, adaptable, and motivated to learn, someone who thrives in a fast-paced environment and is passionate about making a difference to patient experience. If you enjoy working with people, take pride in accuracy and confidentiality, and want to build a meaningful career in healthcare, we would love to hear from you.
Main duties of the job
You will support the smooth day-to-day running of a busy clinical environment by handling a wide range of administrative tasks. This includes being a first point of contact for patients, managing enquiries in person and over the phone, and helping people access the right services.
You will be responsible for processing and updating patient information, coordinating appointments, and ensuring accurate records are maintained. The role also involves supporting clinicians with administrative tasks, managing incoming and outgoing communications, and helping to keep systems and workflows organised and up to date.
Working as part of a team, you will help ensure information flows efficiently, deadlines are met, and patients receive a high standard of service. This is a varied role that requires strong organisation, attention to detail, and the ability to prioritise tasks in a fast-paced environment.
The role is on a full time basis and the successful candidate will be required to work Monday- Friday. 7.5 hours per day, with shifts rostered between the hours of 8am and 6.30pm
About us
At The Whalebridge Practice, we are a friendly and forward-thinking GP practice based in Swindon, committed to delivering high-quality, patient-centred care to our local community. As part of a wider Primary Care Network, we work collaboratively with neighbouring practices and community services to provide holistic support that meets the diverse needs of our patients.
Our team is made up of dedicated clinicians, healthcare professionals, and support staff who value teamwork, respect, and open communication. We foster a supportive and inclusive working environment where everyones contribution is recognised, and staff are encouraged to develop and grow in their roles.
We are passionate about innovation and continuously look for ways to improve services and patient outcomes. Staff well-being is important to us, and we promote a positive work-life balance alongside opportunities for training, development, and peer support.
Working with us means being part of a caring, motivated team that is committed to making a meaningful difference every day.
Details
Date posted
25 August 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A5768-26-0004
Job locations
Swindon Nhs Health Centre
1 Islington Street
Swindon
SN1 2DQ
United Kingdom
Job description
Job responsibilities
MAIN ROLE AND PURPOSE OF THE POST
This role is within the Clinical Admin Team, who support all aspects of patient care across the company. The Admin Assistant is a developmental role. They will be expected to develop the skills necessary to work in all aspects of the admin team.
Provide admin support to all clinical areas of the company.
Be a first point of contact for patients.
Assist patients to access the services that they need.
SPECIFIC RESPONSIBILITIES
The responsibilities described below are those of the clinical admin team.
Access
Answer the telephone as a priority and respond to the caller in an appropriate manner.
Man the reception desk. Book appointment, signpost to other services and support patients care.
Data Flow
Action all incoming data received through electronic transfer, e-mail and post. Ensure that it is coded and reviewed by an appropriate clinician.
Action outgoing data through electronic transfer, e-mail, sms message or post.
Clinical Support
Action tasks from the clinical team.
Administer the recall system for patients with long term conditions.
Monitor the uptake of all screening programmes and manage additional recalls as required.
Apply clinical coding to patient records as appropriate.
Update the Open Exeter system.
Monitor the childhood immunisation status of all children and liaise with the Child Health Department as necessary.
Maintain waiting lists of patients for specialist clinics and ensure that they are given appropriate appointments.
Outgoing Information
Ensure that referrals are processed in accordance with national timelines and liaise with the referral management centre as necessary.
Audio type patient referrals and submit them through the E-Referral system.
Deal with any referral queries from clinicians and patients.
Assist patients where necessary to make outpatient appointments.
Action requests for medical reports including liaising with patients to confirm consent is obtained and finance to confirm payment is received.
Action Subject Access Requests in line with GDPR legislation.
Patient records
Action applications for registrations ensuring that patients provide all necessary information and are made aware of consent to share information and on-line access to records.
Action the transfer of patient records, electronically and in hardcopy.
Summarise hardcopy records to ensure the electronic record is complete.
Ensure that SystmOne is reconciled to PCSE through GP Links.
Return hardcopy records to PCSE for patients who are no longer registered.
GENERAL RESPONSIBILITIES
Confidentiality
You shall comply with the General Data Protection Regulations when processing personal data for patients and staff.
You must be aware of the Caldicott Principles as they affect your work. You can address any questions in relation to this to your line manager.
Any data breaches should be reported immediately to the Data Protection Officer.
All enquiries from the media must be referred to a Director.
Health and Safety
All employees have a statutory duty of care for the safety of themselves and others. Employees are required to report any hazards as soon as they are identified.
All staff must contribute to the management of risk. This requires them to assess the risk in all situations, take of appropriate actions to mitigate any risks identified and report all hazards, incidents and near misses.
All building occupied by staff are non-smoking environments. No-one may smoke or vape in the building. Staff who smoke or vape outside the buildings should cover their uniform.
Flexibility Statement
The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. It is intended to be flexible and subject to amendment in the light of changing circumstances and following consultation with the post holder.
Job description
Job responsibilities
MAIN ROLE AND PURPOSE OF THE POST
This role is within the Clinical Admin Team, who support all aspects of patient care across the company. The Admin Assistant is a developmental role. They will be expected to develop the skills necessary to work in all aspects of the admin team.
Provide admin support to all clinical areas of the company.
Be a first point of contact for patients.
Assist patients to access the services that they need.
SPECIFIC RESPONSIBILITIES
The responsibilities described below are those of the clinical admin team.
Access
Answer the telephone as a priority and respond to the caller in an appropriate manner.
Man the reception desk. Book appointment, signpost to other services and support patients care.
Data Flow
Action all incoming data received through electronic transfer, e-mail and post. Ensure that it is coded and reviewed by an appropriate clinician.
Action outgoing data through electronic transfer, e-mail, sms message or post.
Clinical Support
Action tasks from the clinical team.
Administer the recall system for patients with long term conditions.
Monitor the uptake of all screening programmes and manage additional recalls as required.
Apply clinical coding to patient records as appropriate.
Update the Open Exeter system.
Monitor the childhood immunisation status of all children and liaise with the Child Health Department as necessary.
Maintain waiting lists of patients for specialist clinics and ensure that they are given appropriate appointments.
Outgoing Information
Ensure that referrals are processed in accordance with national timelines and liaise with the referral management centre as necessary.
Audio type patient referrals and submit them through the E-Referral system.
Deal with any referral queries from clinicians and patients.
Assist patients where necessary to make outpatient appointments.
Action requests for medical reports including liaising with patients to confirm consent is obtained and finance to confirm payment is received.
Action Subject Access Requests in line with GDPR legislation.
Patient records
Action applications for registrations ensuring that patients provide all necessary information and are made aware of consent to share information and on-line access to records.
Action the transfer of patient records, electronically and in hardcopy.
Summarise hardcopy records to ensure the electronic record is complete.
Ensure that SystmOne is reconciled to PCSE through GP Links.
Return hardcopy records to PCSE for patients who are no longer registered.
GENERAL RESPONSIBILITIES
Confidentiality
You shall comply with the General Data Protection Regulations when processing personal data for patients and staff.
You must be aware of the Caldicott Principles as they affect your work. You can address any questions in relation to this to your line manager.
Any data breaches should be reported immediately to the Data Protection Officer.
All enquiries from the media must be referred to a Director.
Health and Safety
All employees have a statutory duty of care for the safety of themselves and others. Employees are required to report any hazards as soon as they are identified.
All staff must contribute to the management of risk. This requires them to assess the risk in all situations, take of appropriate actions to mitigate any risks identified and report all hazards, incidents and near misses.
All building occupied by staff are non-smoking environments. No-one may smoke or vape in the building. Staff who smoke or vape outside the buildings should cover their uniform.
Flexibility Statement
The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. It is intended to be flexible and subject to amendment in the light of changing circumstances and following consultation with the post holder.
Person Specification
Qualifications
Essential
- Received a basic education
- English Language GCSE at grade C or above or equivalent
Desirable
- Hold ECDL or other IT qualification.
Experience
Essential
- Excellent keyboard skills
- Experience of working with Microsoft Office
- Understand patient confidentiality
- Experience of managing an e-mail account
- Be confident to speak to people both in person and on the telephone.
- Be non-judgemental
- Flexible and able to adapt to change
- Able to prioritise workload
- Demonstrate a commitment to personal development
- Have worked in a team
- Have experience of face to face or telephone contact with the public
Desirable
- Experience of SystmOne or another clinical system
- Experience of audio typing
- Demonstrate and understanding of data protection
- Understand READ coding
- Have worked in a health setting
- Have a clinical background
Person Specification
Qualifications
Essential
- Received a basic education
- English Language GCSE at grade C or above or equivalent
Desirable
- Hold ECDL or other IT qualification.
Experience
Essential
- Excellent keyboard skills
- Experience of working with Microsoft Office
- Understand patient confidentiality
- Experience of managing an e-mail account
- Be confident to speak to people both in person and on the telephone.
- Be non-judgemental
- Flexible and able to adapt to change
- Able to prioritise workload
- Demonstrate a commitment to personal development
- Have worked in a team
- Have experience of face to face or telephone contact with the public
Desirable
- Experience of SystmOne or another clinical system
- Experience of audio typing
- Demonstrate and understanding of data protection
- Understand READ coding
- Have worked in a health setting
- Have a clinical background
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Whalebridge Practice
Address
Swindon Nhs Health Centre
1 Islington Street
Swindon
SN1 2DQ
United Kingdom
Employer's website
Employer details
Employer name
The Whalebridge Practice
Address
Swindon Nhs Health Centre
1 Islington Street
Swindon
SN1 2DQ
United Kingdom
Employer's website
Apply Now
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Senior Pharmacy Technician, Dispensary Services
Lewisham and Greenwich NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 197-AO8658
Job summary
Band 5 Senior Pharmacy Technician, Dispensary
Full time (37.5 hours) per week (plus rotational weekends and bank holidays)
An opportunity has arisen within the Pharmacy Department at Lewisham and Greenwich NHS Trust, for a motivated and enthusiastic pharmacy technician to join the University Hospital Lewisham dispensary team.
This is an ideal opportunity for pharmacy technicians from hospital and/or community backgroundwith ACPT qualification and relevant experience looking for a challenge to develop their skills as a senior technician in dispensary and pharmacy operations.
We are recruiting pharmacy technicians, registered with the General Pharmaceutical Council.
Main duties of the job
The pharmacy department consists of a range of staff from pharmacy assistants, through to registered pharmacy technicians and pharmacists and provides training for staff at all levels.
The dispensary team is fully pharmacy technician lead and made up of a mix of 10-20 multi-skilled staff including a core static team of senior pharmacy technicians and senior assistants.
The Trust provides a free and confidential support service delivered by Workplace Wellness, who are independent from the Trust, and offer you unlimited access to advice, information, coaching and counselling where appropriate. This Employee Assistance Program is available24 hours a day, 365 days a year, and is there to help you manage all of life's events and support you through the challenges.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum plus HCAS (pro rata if part-time)
Contract
Permanent
Working pattern
Full-time
Reference number
197-AO8658
Job locations
University Hospital Lewisham
High Street
London
SE13 6LH
United Kingdom
Job description
Job responsibilities
Key Result Areas & Performance:
Dispensary
1. To organise the provision of all dispensary-based services, including inpatients, controlled drugs and clinical trials to agreed performance targets with guidance and support from the dispensary Lead Pharmacy Technician Dispensary Services and/or the Associate Chief Pharmacy Technician - Patient Services.
2. To deputise for the Lead Pharmacy Technician Dispensary Services in their absence, taking responsibility for the smooth running of the dispensary and resolving problems as they arise.
3. To use the right first-time procedure to manage the quality of dispensing in the dispensary. This will involve reviewing in-process errors and ensuring that actions are taken to address poor performance and reporting progress to the Lead Pharmacy Technician Dispensary Services.
4. To assist the Lead Pharmacy Technician Dispensary Services with good stock control in dispensary, ensuring the efficient use of all resources, keeping waste to a minimum and encouraging the re-use of medicines when appropriate.
5. To cover, where appropriate, the duties of the other senior dispensary staff in their absence.
6. To assist with the preparation of the dispensary rota ensuring that all dispensary duties have sufficient staffing and that any issues are resolved.
7. To provide regular activity and quality monitoring information and to use this information to maintain a quality service.
8. To accurately dispense all prescriptions. Prescription types will include: inpatients; discharges; controlled drugs and clinical trials. This will involve inputting of patients details into the Ascribe computer system and subsequently produce dispensing labels. The label, prescription and product are collected together and assembled. Any additional items such as spoons and bags are also added. The prepared items are checked for accuracy and passed to the pharmacist/accredited pharmacy technician for final checking.
9. To deal with complaints and safety issues, informing the Lead Pharmacy Technician -Dispensary Services at the earliest opportunity.
10. To answer queries, both on the telephone and in person, with medical, nursing staff and seek help from a pharmacist when necessary.
11. To investigate stock level discrepancies within the dispensary in line with current procedures.
12. To assist with/write standard operating procedures for the dispensary.
13. To assist in the distribution of FP10 prescription pads, ensuring secure storage arrangements in the pharmacy and when in use throughout the hospital.
14. To assist with investigations into clinical incidents that occur in the dispensary.
15. To ensure the daily workload for the dispensary is completed and information handed over to the pharmacist responsible for locking-up the department.
16. To organise and conduct dispensary induction and training for staff whenever necessary
17. To manage dispensary workflow and ensuring dispensary Key Performance Indicator (KPI) targets are achieved.
18. To investigate and report dispensary incidents
19. To ensure smooth and efficient running of dispensary services, working with the Lead Pharmacy Technician Dispensary Services and other Senior Pharmacy Technicians.
20. To ensure safe management of Controlled Drugs in the dispensary
Accredited Checking Pharmacy Technician (ACPT) duties:
1. Complete Accreditation (ACPT) according to CPPE scheme and local ACPT Policy.
2. Conduct checking in dispensary in line with service needs .
3. Provide constructive feedback when informing dispensers that they have made mistakes during dispensing.
4. Report in-process errors using the Right First Time Procedure.
.
5. Ensure that your knowledge is up to date by reading all pharmacy procedures relevant to the accuracy checking of dispensed medicines and the ACPT Policy.
6. Contribute to the quality management of dispensing by suggesting improvements to practice and procedures.
7.
Staff Management & Training
1. To line manage staff, including:
a. Regular appraisal of performance and objective setting
b. Identification of training needs, personal development planning and evaluation
c. Ensuring that all human resource policies, procedures and standards are understood and maintained
Job description
Job responsibilities
Key Result Areas & Performance:
Dispensary
1. To organise the provision of all dispensary-based services, including inpatients, controlled drugs and clinical trials to agreed performance targets with guidance and support from the dispensary Lead Pharmacy Technician Dispensary Services and/or the Associate Chief Pharmacy Technician - Patient Services.
2. To deputise for the Lead Pharmacy Technician Dispensary Services in their absence, taking responsibility for the smooth running of the dispensary and resolving problems as they arise.
3. To use the right first-time procedure to manage the quality of dispensing in the dispensary. This will involve reviewing in-process errors and ensuring that actions are taken to address poor performance and reporting progress to the Lead Pharmacy Technician Dispensary Services.
4. To assist the Lead Pharmacy Technician Dispensary Services with good stock control in dispensary, ensuring the efficient use of all resources, keeping waste to a minimum and encouraging the re-use of medicines when appropriate.
5. To cover, where appropriate, the duties of the other senior dispensary staff in their absence.
6. To assist with the preparation of the dispensary rota ensuring that all dispensary duties have sufficient staffing and that any issues are resolved.
7. To provide regular activity and quality monitoring information and to use this information to maintain a quality service.
8. To accurately dispense all prescriptions. Prescription types will include: inpatients; discharges; controlled drugs and clinical trials. This will involve inputting of patients details into the Ascribe computer system and subsequently produce dispensing labels. The label, prescription and product are collected together and assembled. Any additional items such as spoons and bags are also added. The prepared items are checked for accuracy and passed to the pharmacist/accredited pharmacy technician for final checking.
9. To deal with complaints and safety issues, informing the Lead Pharmacy Technician -Dispensary Services at the earliest opportunity.
10. To answer queries, both on the telephone and in person, with medical, nursing staff and seek help from a pharmacist when necessary.
11. To investigate stock level discrepancies within the dispensary in line with current procedures.
12. To assist with/write standard operating procedures for the dispensary.
13. To assist in the distribution of FP10 prescription pads, ensuring secure storage arrangements in the pharmacy and when in use throughout the hospital.
14. To assist with investigations into clinical incidents that occur in the dispensary.
15. To ensure the daily workload for the dispensary is completed and information handed over to the pharmacist responsible for locking-up the department.
16. To organise and conduct dispensary induction and training for staff whenever necessary
17. To manage dispensary workflow and ensuring dispensary Key Performance Indicator (KPI) targets are achieved.
18. To investigate and report dispensary incidents
19. To ensure smooth and efficient running of dispensary services, working with the Lead Pharmacy Technician Dispensary Services and other Senior Pharmacy Technicians.
20. To ensure safe management of Controlled Drugs in the dispensary
Accredited Checking Pharmacy Technician (ACPT) duties:
1. Complete Accreditation (ACPT) according to CPPE scheme and local ACPT Policy.
2. Conduct checking in dispensary in line with service needs .
3. Provide constructive feedback when informing dispensers that they have made mistakes during dispensing.
4. Report in-process errors using the Right First Time Procedure.
.
5. Ensure that your knowledge is up to date by reading all pharmacy procedures relevant to the accuracy checking of dispensed medicines and the ACPT Policy.
6. Contribute to the quality management of dispensing by suggesting improvements to practice and procedures.
7.
Staff Management & Training
1. To line manage staff, including:
a. Regular appraisal of performance and objective setting
b. Identification of training needs, personal development planning and evaluation
c. Ensuring that all human resource policies, procedures and standards are understood and maintained
Person Specification
Qualifications and Training
Essential
- Level 3 NVQ Diploma in Pharmacy Service Skills QCF or equivalent
- Professional registration with the General Pharmaceutical Council (GPhC)
- Mandatory CPD to maintain fitness to practice
- Accredited Checking Pharmacy Technician (ACPT) qualification or willing to undertake
Desirable
- GCP training
Knowledge
Essential
- Good communication skills, both written and oral, of specialist clinical information.
- Able to make interventions assertively and appropriately
- Ability to work on own initiative and effectively as part of a team both within pharmacy and a multidisciplinary environment
- Ability to prioritise and plan work effectively alone and for a team including the ability to delegate appropriately
- Proficient in all Microsoft Office software with proven computer literacy and IT skills including: o Email Ability to manage difficult and complex issues or refer appropriately. A good understanding of Good Clinical Practice o Word processing, Excel
Desirable
- Ability to manage difficult and complex issues or refer appropriately.
- A good understanding of Good Clinical Practice
Experience
Essential
- Post registration experience in hospital / community pharmacy
- Working within a busy dispensary
- Demonstrable experience of training others
Desirable
- Previous experience of working in Clinical Trials setting
- Supervision of staff
Personal Qualities
Essential
- Be flexible in responding to demands of the service.
- Reliable, polite and approachable.
- Knows own professional and personal limitations and seeks advice where necessary.
- Enthusiastic for service development
Other
Essential
- Willingness to contribute to the general life and work of the Pharmacy and Trust.
- Willingness to participate in weekend, and Bank Holiday rotas as required.
- Able to work agreed hours
- Accountability - Takes responsibility for own actions and promotes good team working
- Openness - Shares information and good practice appropriately
- Mutual respect - Treats others with courtesy and respect at all times
Person Specification
Qualifications and Training
Essential
- Level 3 NVQ Diploma in Pharmacy Service Skills QCF or equivalent
- Professional registration with the General Pharmaceutical Council (GPhC)
- Mandatory CPD to maintain fitness to practice
- Accredited Checking Pharmacy Technician (ACPT) qualification or willing to undertake
Desirable
- GCP training
Knowledge
Essential
- Good communication skills, both written and oral, of specialist clinical information.
- Able to make interventions assertively and appropriately
- Ability to work on own initiative and effectively as part of a team both within pharmacy and a multidisciplinary environment
- Ability to prioritise and plan work effectively alone and for a team including the ability to delegate appropriately
- Proficient in all Microsoft Office software with proven computer literacy and IT skills including: o Email Ability to manage difficult and complex issues or refer appropriately. A good understanding of Good Clinical Practice o Word processing, Excel
Desirable
- Ability to manage difficult and complex issues or refer appropriately.
- A good understanding of Good Clinical Practice
Experience
Essential
- Post registration experience in hospital / community pharmacy
- Working within a busy dispensary
- Demonstrable experience of training others
Desirable
- Previous experience of working in Clinical Trials setting
- Supervision of staff
Personal Qualities
Essential
- Be flexible in responding to demands of the service.
- Reliable, polite and approachable.
- Knows own professional and personal limitations and seeks advice where necessary.
- Enthusiastic for service development
Other
Essential
- Willingness to contribute to the general life and work of the Pharmacy and Trust.
- Willingness to participate in weekend, and Bank Holiday rotas as required.
- Able to work agreed hours
- Accountability - Takes responsibility for own actions and promotes good team working
- Openness - Shares information and good practice appropriately
- Mutual respect - Treats others with courtesy and respect at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham
High Street
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham
High Street
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Band 6 Occupational Therapist
Northamptonshire Healthcare Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 270-TG741-HMPRAN-B
Job summary
Are you an Occupational Therapist who believes in the power of meaningful occupation to transform lives? Are you an Occupational Therapist with a passion for meaningful, purpose-driven rehabilitation? Do you want to work in a national programme that blends psychology, trauma-informed care and multi-agency partnership to create real change for people with complex needs?
Do you thrive in environments where creativity, resilience, and hope matter every single day?
If you're looking for a role where your skills genuinely change futures -- this is it.
The Hive at HMP Ranby Nottinghamshire, is part of the NHS England Offender Personality Disorder (OPD) Pathway, your work becomes part of something bigger -- improving wellbeing, reducing reoffending, and creating safer communities you won't just be supporting daily living skills -- you'll be shaping identity, purpose and possibility for men with complex trauma histories, personality difficulties and long or indeterminate sentences.
You'll be part of a nationally recognized Outstanding-rated NHS Trust and a psychologically informed service that is changing the landscape of rehabilitation and recovery. Working alongside psychologists, creative therapists, prison officers and wider agencies, you'll help create a safer, healthier, more hopeful environment for patients -- and a stronger, more compassionate society beyond the prison gates.
Main duties of the job
As an Occupational Therapist you will play a central part in delivering high-quality, psychologically informed care within The Hive, a specialist Offender Personality Disorder (OPD) Pathway service at HMP Ranby. As an autonomous clinician, you will be responsible for assessing the occupational needs of service users with complex personality, trauma-related, and psychosocial difficulties, and for designing, implementing and evaluating individualised rehabilitation plans that promote independence, purpose, and functional living skills both within custody and in preparation for eventual community reintegration.
You role will involve conducting comprehensive specialist assessments, analysing complex information, and translating this into meaningful, realistic, and collaboratively agreed treatment goals. You will deliver a wide range of interventions--including structured activities, graded therapeutic groups, and 1:1 sessions--using sound clinical reasoning and evidence-based OT practice. A key responsibility is to adapt interventions responsively, taking account of fluctuating clinical presentations, motivational barriers, emotional distress, and the unique constraints of a secure environment.
About us
NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.
NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.
Please note this post is subject to security vetting. To be considered for this post you will need to have continuously resided in the UK without any breaks for a minimum of 3 years prior to this application and be able to evidence your years of residency. Please note without sufficient evidence your application may not progress.
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
270-TG741-HMPRAN-B
Job locations
HMP Ranby
Straight Mile
Retford
DN22 8EU
United Kingdom
Job description
Job responsibilities
You will be a core member of a multidisciplinary team comprising psychologist, creative therapist, psychological practitioner, prison officers, and wider criminal justice partners and will contribute to specialist occupational insights to case discussions, risk formulations, treatment planning, and service user reviews. Participation in MDT risk assessments is central to the role, ensuring that all therapeutic activity is delivered safely and that therapeutic risktaking is appropriately planned and agreed.
You will promote a positive and professional profile of occupational therapy within the OPD service, advocating for the role of occupation in trauma recovery, identity development, and behaviour change.
Working within a secure setting, you must demonstrate resilience, adaptability, and excellent judgement, balancing therapeutic engagement with clear professional boundaries and adherence to safeguarding, security, and risk management requirements.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Job description
Job responsibilities
You will be a core member of a multidisciplinary team comprising psychologist, creative therapist, psychological practitioner, prison officers, and wider criminal justice partners and will contribute to specialist occupational insights to case discussions, risk formulations, treatment planning, and service user reviews. Participation in MDT risk assessments is central to the role, ensuring that all therapeutic activity is delivered safely and that therapeutic risktaking is appropriately planned and agreed.
You will promote a positive and professional profile of occupational therapy within the OPD service, advocating for the role of occupation in trauma recovery, identity development, and behaviour change.
Working within a secure setting, you must demonstrate resilience, adaptability, and excellent judgement, balancing therapeutic engagement with clear professional boundaries and adherence to safeguarding, security, and risk management requirements.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Qualifications and experience
Essential
- Bsc Honours (or equivalent) in Occupational Therapy.
- Minimum of two years post-registration experience in a relevant clinical area(s).
- Up to date knowledge of models of Occupational Therapy practice and practical application.
- The post holder must maintain professional registration with the Health and Care Professions Council (HCPC) as an Occupational Therapist
Desirable
- The post holder should have a good understanding of the power imbalances inherent in forensic settings and the impact of the restrictions of a prison environment.
- The post holder should have experience assessing complex situations and patients, often with conflicting information that requires analysis.
- Experience of working in a relevant setting, such as a prison, forensic or mental health setting.
Behaviours and Values
Essential
- Ability to engage, inspire and motivate both service users and colleagues.
- Reliable and consistent in approach, demonstrating empathy and an open communication style with all team members and service users.
- Ability to respond professionally to unpredictable situations and environments.
- Ability to reflect on own practice and openness to new learning, challenges and change.
Desirable
- Ability to deal with highly distressing and emotional circumstances or situations.
Skills and abilities
Essential
- Able to carry out Occupational Therapy assessment of patients with complex rehabilitation needs using a range of appropriate assessment tools and models of practice.
- Risk assessment skills for the safe management of complex service users.
- Experienced skills in the use of complex methods of OT assessment
Desirable
- Excellent interpersonal and communication skills (verbal and written).
- Confident IT skills and good working knowledge of Microsoft Office packages.
Security Vetting
Essential
- The application includes evidence of the required years of UK residency to meet prison vetting standards
Person Specification
Qualifications and experience
Essential
- Bsc Honours (or equivalent) in Occupational Therapy.
- Minimum of two years post-registration experience in a relevant clinical area(s).
- Up to date knowledge of models of Occupational Therapy practice and practical application.
- The post holder must maintain professional registration with the Health and Care Professions Council (HCPC) as an Occupational Therapist
Desirable
- The post holder should have a good understanding of the power imbalances inherent in forensic settings and the impact of the restrictions of a prison environment.
- The post holder should have experience assessing complex situations and patients, often with conflicting information that requires analysis.
- Experience of working in a relevant setting, such as a prison, forensic or mental health setting.
Behaviours and Values
Essential
- Ability to engage, inspire and motivate both service users and colleagues.
- Reliable and consistent in approach, demonstrating empathy and an open communication style with all team members and service users.
- Ability to respond professionally to unpredictable situations and environments.
- Ability to reflect on own practice and openness to new learning, challenges and change.
Desirable
- Ability to deal with highly distressing and emotional circumstances or situations.
Skills and abilities
Essential
- Able to carry out Occupational Therapy assessment of patients with complex rehabilitation needs using a range of appropriate assessment tools and models of practice.
- Risk assessment skills for the safe management of complex service users.
- Experienced skills in the use of complex methods of OT assessment
Desirable
- Excellent interpersonal and communication skills (verbal and written).
- Confident IT skills and good working knowledge of Microsoft Office packages.
Security Vetting
Essential
- The application includes evidence of the required years of UK residency to meet prison vetting standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Northamptonshire Healthcare Foundation Trust
Address
HMP Ranby
Straight Mile
Retford
DN22 8EU
United Kingdom
Employer's website
https://www.nhft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northamptonshire Healthcare Foundation Trust
Address
HMP Ranby
Straight Mile
Retford
DN22 8EU
United Kingdom
Employer's website
https://www.nhft.nhs.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: A5290-26-0003
Job summary
We are seeking to appoint a part-time Salaried GP to join our established and supportive practice team. The post has arisen due to the ongoing need to strengthen our clinical capacity and meet the needs of our growing patient population, while maintaining safe, high-quality and accessible patient care.
We are looking for a GP who will work collaboratively with our multidisciplinary team and contribute to the continued development of our practice.
Main duties of the job
Main duties include:
- Conducting face-to-face and remote GP consultations, assessing, diagnosing and managing a wide range of acute and chronic conditions.
- Providing appropriate clinical assessment, treatment, prescribing, referrals and follow-up.
- Undertaking routine clinical administration, including reviewing results, correspondence, clinical tasks and safeguarding matters.
- Supporting the management of patients with long-term conditions and contributing to continuity of care where appropriate.
- Working collaboratively with GPs, nurses, pharmacists, paramedics, mental health practitioners and the wider practice team.
- Using digital systems and technology effectively, including EMIS Web, ANIMA and AI-supported tools such as EMMA, to support patient communication, workflow, documentation and access.
- Maintaining accurate and timely clinical records and working in accordance with practice policies, professional standards and CQC requirements.
- Participating in clinical meetings, practice development and quality improvement activities.
- Supporting the practice in maintaining safe, effective and accessible services for our patients.
- Undertaking appropriate continuing professional development and maintaining professional registration and Performers List requirements.
The role offers an opportunity to join an established practice with a strong multidisciplinary team and a commitment to using technology and innovative ways of working to improve patient care and practice efficiency.
About us
Essex Lodge Surgery is an expanding PMS and teaching practice serving approximately 17,000+ patients in London Borough of Newham with 2 GP Partners, 5 Salaried GPs, 2 regular locum GPs, 1 GP Registrar, 4 Practice Nurses, , 4 Clinical Pharmacists, 1 Prescribing Pharmacist, 1 physiotherapist, 1 Practice Paramedic and a friendly admin and managerial team. Practice is located in Plaistow, London (E13 0AS) less than 10 minutes walk from Plaistow underground station.
Details
Date posted
25 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5290-26-0003
Job locations
94 Greengate Street
London
E13 0AS
United Kingdom
Job description
Job responsibilities
The appointees will form a close working relationship with the practice or services where they are providing primary care services. Work with practice teams support acute and long-term medical conditions management, the achievement of prescribing outcomes for Quality Outcomes Framework ; Directed Enhanced Services ; Local Incentive Schemes and Prescribing Incentive Schemes .
A high degree of flexibility will be required, along with willingness to adapt to fluctuations in practice workload and be adaptable to the day to day demands of a busy general practice or urgent care workload.
Clinical responsibilities:
A good standard of patient medical care
In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including GP surgery consultations and emergencies, telephone / Video / Online consultations and queries, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, patient medical reports and examinations (e.g. Insurance Companies) on behalf of the Practice, referral letters NHS or private, paperwork and correspondence in a timely manner
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Recording clear and contemporaneous I.T. based consultation notes to agreed standards
Collecting data for audit purposes
Compiling and issuing computer-generated acute and repeat prescriptions
Prescribing in accordance with locally agreed or national guidelines.
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Take part in the duty doctor rota
To do home visits
From time to time there may be extra duties or responsibilities that may be required of the post-holder. These will be agreed with the Clinical lead, and there will be an expectation that new duties or responsibilities may be part of the role, but that they will be appropriate to the knowledge, skills and experience of the employed GP.
Other responsibilities with the Practice:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.
A commitment to life-long learning and audit to ensure evidence-based best practice;
A commitment (when seeing patients) to helping the practice promote safe, high quality care.
Maintain reaccreditation portfolio and undertake annual appraisal.
Contributing to evaluation or audit and clinical standard setting within the organisation;
Attending training, Practice Meetings and events organised by the practice or other agencies, where appropriate.
Responsibility for completing Medical Reports / requests for patient information.
To be professional at all times and maintain a formal dress code.
To maintain a good working relationship with staff, doctors and patients and contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion
Team working
- Understand own role and scope, and identify how this may develop over time
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
- Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence
- Ensure clear referral mechanisms are in place to meet patient need, if required
- Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery
- Participate in team activities that create opportunities to improve patient care
- Participate in and support local projects as agreed with the practice management team
Utilising information
- Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information
- Review and process data using accurate SNOMED codes to ensure easy and accurate retrieval for monitoring and audit processes
- Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition
- Understand the responsibility of self and others regarding the Freedom of Information Act
- Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care
Record keeping and administration
- Make accurate and contemporaneous records of all patient encounters in accordance with practice records protocols and coding protocols
- Accurately label and document patient samples and submit for collection and analysis.
- Maintain skills in using patient appointment system
- Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
- Take the necessary precautions when transmitting information
- An understanding, acceptance and adherence to the need for strict confidentiality
Service improvement:
- Be aware of and, if appropriate, assist in current clinical audit
- Work with colleagues in the team on the development of current and new services and other initiatives
- Deal with requests from patients and clinical staff for health information leaflets
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Engaging with and contributing to issues/processes involving Health & Safety in the workplace
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Safe management of sharps procedures including training, use, storage and disposal
Reporting potential risks identified.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures
Identifying and reporting hazards/risks and contributing to control measures.
Adhering to all relevant policies including infection control, cold chain
Contributing to keeping the working area and patient areas tidy and free from hazards.
Using protective equipment and clothing provided and in accordance with the practices policy.
Handling specimens and clinical waste/sharps in accordance with practice policy.
Applying correctly spill control and decontamination policies
Ensuring sufficient supplies of all cleansing and infection control materials.
Attending regular health and safety training.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Flexibility:
This job description is not intended to be an exhaustive description of every duty performed by the post holder, but rather a guide to the type and nature of the duties. In Essex Lodge Surgery, flexibility in the duties undertaken and the hours worked are essential to achieve the objectives of a smooth running practice.
The post holder is required to carry out any duties that fall within the scope of this role, that may reasonably be requested by the Partners or the Practice Manager and that relate to the efficiency and smooth running of the Practice.
The post-holder may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners/Management Team will not be unreasonably refused.
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.
Job description
Job responsibilities
The appointees will form a close working relationship with the practice or services where they are providing primary care services. Work with practice teams support acute and long-term medical conditions management, the achievement of prescribing outcomes for Quality Outcomes Framework ; Directed Enhanced Services ; Local Incentive Schemes and Prescribing Incentive Schemes .
A high degree of flexibility will be required, along with willingness to adapt to fluctuations in practice workload and be adaptable to the day to day demands of a busy general practice or urgent care workload.
Clinical responsibilities:
A good standard of patient medical care
In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including GP surgery consultations and emergencies, telephone / Video / Online consultations and queries, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, patient medical reports and examinations (e.g. Insurance Companies) on behalf of the Practice, referral letters NHS or private, paperwork and correspondence in a timely manner
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Recording clear and contemporaneous I.T. based consultation notes to agreed standards
Collecting data for audit purposes
Compiling and issuing computer-generated acute and repeat prescriptions
Prescribing in accordance with locally agreed or national guidelines.
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Take part in the duty doctor rota
To do home visits
From time to time there may be extra duties or responsibilities that may be required of the post-holder. These will be agreed with the Clinical lead, and there will be an expectation that new duties or responsibilities may be part of the role, but that they will be appropriate to the knowledge, skills and experience of the employed GP.
Other responsibilities with the Practice:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.
A commitment to life-long learning and audit to ensure evidence-based best practice;
A commitment (when seeing patients) to helping the practice promote safe, high quality care.
Maintain reaccreditation portfolio and undertake annual appraisal.
Contributing to evaluation or audit and clinical standard setting within the organisation;
Attending training, Practice Meetings and events organised by the practice or other agencies, where appropriate.
Responsibility for completing Medical Reports / requests for patient information.
To be professional at all times and maintain a formal dress code.
To maintain a good working relationship with staff, doctors and patients and contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion
Team working
- Understand own role and scope, and identify how this may develop over time
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
- Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence
- Ensure clear referral mechanisms are in place to meet patient need, if required
- Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery
- Participate in team activities that create opportunities to improve patient care
- Participate in and support local projects as agreed with the practice management team
Utilising information
- Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information
- Review and process data using accurate SNOMED codes to ensure easy and accurate retrieval for monitoring and audit processes
- Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition
- Understand the responsibility of self and others regarding the Freedom of Information Act
- Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care
Record keeping and administration
- Make accurate and contemporaneous records of all patient encounters in accordance with practice records protocols and coding protocols
- Accurately label and document patient samples and submit for collection and analysis.
- Maintain skills in using patient appointment system
- Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
- Take the necessary precautions when transmitting information
- An understanding, acceptance and adherence to the need for strict confidentiality
Service improvement:
- Be aware of and, if appropriate, assist in current clinical audit
- Work with colleagues in the team on the development of current and new services and other initiatives
- Deal with requests from patients and clinical staff for health information leaflets
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Engaging with and contributing to issues/processes involving Health & Safety in the workplace
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Safe management of sharps procedures including training, use, storage and disposal
Reporting potential risks identified.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures
Identifying and reporting hazards/risks and contributing to control measures.
Adhering to all relevant policies including infection control, cold chain
Contributing to keeping the working area and patient areas tidy and free from hazards.
Using protective equipment and clothing provided and in accordance with the practices policy.
Handling specimens and clinical waste/sharps in accordance with practice policy.
Applying correctly spill control and decontamination policies
Ensuring sufficient supplies of all cleansing and infection control materials.
Attending regular health and safety training.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Flexibility:
This job description is not intended to be an exhaustive description of every duty performed by the post holder, but rather a guide to the type and nature of the duties. In Essex Lodge Surgery, flexibility in the duties undertaken and the hours worked are essential to achieve the objectives of a smooth running practice.
The post holder is required to carry out any duties that fall within the scope of this role, that may reasonably be requested by the Partners or the Practice Manager and that relate to the efficiency and smooth running of the Practice.
The post-holder may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners/Management Team will not be unreasonably refused.
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting
- Knowledge of EMIS web clinical system
Desirable
- Knowledge of databases
- Customer Service Training or formal reception training
Qualifications
Essential
- Eligible to work in General Practice as a GP
- Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and GMC revalidation
- Excellent communication and interpersonal skills
- Ability to work as part of a multi-disciplinary team
- Understanding of the pressures faced by GPs and healthcare teams
- Current registration with the GMC and appropriate representation with a recognised medical defence organisation
- Strong levels of IT proficiency and familiarity with primary care clinical systems (EMIS WEB). Experience in using the Microsoft suite of programmes
- Proven ability to handle a busy and varied primary care case load
- A good understanding of Primary Care contracting requirements
- Understanding of QOF, local and national incentive schemes, prescribing or other initiatives are acted on as required
- Ability to drive and use of a vehicle to carry out home visits
- Able to take a consultative approach to their work, appropriately involving relevant people
- Able to put the needs of the team ahead of individual needs at busy times, periods of increased workloads ,QOF assessment, flu campaigns, sickness absences or unplanned leave etc.
- Flexibility to adapt to different organisational settings
- Organised and efficient in record keeping.
Desirable
- GP with specialist interest
- Willingness to contribute to and participate in a peer support group
- Proven ability to offer support within a clinical team and share learning points in practice meetings
- Competent EMIS Web user
Educator
Essential
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion
- To prepare and participate in CQC visit
Desirable
- Excellent communication skills including verbal, written, face to face and active listening skills.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
IT Skills
Essential
- The practice has been a GP training and teaching practice since 1985, having two GP trainers and GP registrars. The practice provides training to physician associate (PA) and medical students from the Queen Mary University of London and also medical students from Kings College London. Training and development are therefore an important part of the practices ethos.
Desirable
- The practice is well advanced in terms of computerisation and fully computerised. The clinical IT system is EMIS Web. It has adopted new AI software such as EMMA and ANIMA
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting
- Knowledge of EMIS web clinical system
Desirable
- Knowledge of databases
- Customer Service Training or formal reception training
Qualifications
Essential
- Eligible to work in General Practice as a GP
- Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and GMC revalidation
- Excellent communication and interpersonal skills
- Ability to work as part of a multi-disciplinary team
- Understanding of the pressures faced by GPs and healthcare teams
- Current registration with the GMC and appropriate representation with a recognised medical defence organisation
- Strong levels of IT proficiency and familiarity with primary care clinical systems (EMIS WEB). Experience in using the Microsoft suite of programmes
- Proven ability to handle a busy and varied primary care case load
- A good understanding of Primary Care contracting requirements
- Understanding of QOF, local and national incentive schemes, prescribing or other initiatives are acted on as required
- Ability to drive and use of a vehicle to carry out home visits
- Able to take a consultative approach to their work, appropriately involving relevant people
- Able to put the needs of the team ahead of individual needs at busy times, periods of increased workloads ,QOF assessment, flu campaigns, sickness absences or unplanned leave etc.
- Flexibility to adapt to different organisational settings
- Organised and efficient in record keeping.
Desirable
- GP with specialist interest
- Willingness to contribute to and participate in a peer support group
- Proven ability to offer support within a clinical team and share learning points in practice meetings
- Competent EMIS Web user
Educator
Essential
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion
- To prepare and participate in CQC visit
Desirable
- Excellent communication skills including verbal, written, face to face and active listening skills.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
IT Skills
Essential
- The practice has been a GP training and teaching practice since 1985, having two GP trainers and GP registrars. The practice provides training to physician associate (PA) and medical students from the Queen Mary University of London and also medical students from Kings College London. Training and development are therefore an important part of the practices ethos.
Desirable
- The practice is well advanced in terms of computerisation and fully computerised. The clinical IT system is EMIS Web. It has adopted new AI software such as EMMA and ANIMA
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Essex Lodge Surgery
Address
94 Greengate Street
London
E13 0AS
United Kingdom
Employer's website
https://www.essexlodge.com/ (Opens in a new tab)
Employer details
Employer name
Essex Lodge Surgery
Address
94 Greengate Street
London
E13 0AS
United Kingdom
Employer's website
https://www.essexlodge.com/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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