Results | Medical Jobs UK

Central and North West London NHS Foundation Trust

Occupational Therapist - Surrey Prisons

Central and North West London NHS Foundation Trust View all jobs

North East England

Permanent

Activity Therapist

GBP 45,953 - 54,254 per year

Posted 9 day(s) ago

Reference: 2362982

Job summary

Make a Difference with CNWL Health & Justice

CNWL is aTop Employer Award Winner, delivering high-quality healthcare to diverse communities across London and beyond. We are looking for a motivated and compassionateOccupational Therapist to join our supportive Health & Justice team across the Surrey Prisons Cluster.

This is a unique opportunity to make a real difference to the lives of people in secure settings, helping to improve health outcomes, promote wellbeing and reduce health inequalities. Working within our prison healthcare service, you will be part of a forward-thinking multidisciplinary team providing high-quality care across a 7-day service.

Guided by our motto,"Caring, Not Judging,"we work alongside the criminal justice system and partner agencies to deliver responsive, person-centred primary care and mental health services that support recovery,rehabilitationand social inclusion.

Join an award-winning team where your skills, compassion andexpertisecan have a lasting impact.

Find out whatit'slike to work with us:Hear from our Health & Justice staff

Main duties of the job

The Occupational Therapist (OT) will oversee the development and implementation of occupational therapy within the mental health serviceswithin their location(s) of work. They will be supported by a Band 7 OT who will be overseeing the growth of OTservicesin our Surrey prisons.

They will manage a caseload ofpatientsin prison with complex, severe and enduring mental health needs, providing interventions which support and promote improved health. The caseload will be OT specific work, utilising an effective referral process. They will also provide input into the Neurodiverse pathway of care.

The post holder will work in conjunction with the multi-disciplined team to promote the understanding of the OT perspective and its application to working with this client group.

The post holder will workalongsidesenior staff in the MDT to support the development of services. They will also support directorate wide development of OT as part of a supportive and friendly Health and Justice OT network.

The post holder will provide an Occupational Therapy perspective whilst engaging and contributing to professional meetings such as CPA, multi-agency case reviews, risk management meetings, and any other meetings related to the care and treatment of the prisoners in our care.

The post holder will also act as an educator to students on practice placement, as part of the AHP fair share agreement.

About us

Why Join Our Team?

At CNWL, we are committed to supporting your wellbeing,development and career progression. You'llbenefitfromregular supervision,personalised development plans,specialist training opportunities,preceptorshipprogrammesandrevalidation support,helping you achieve your professional goals.

We value and celebrate our staff through initiatives such as ourHidden Gem Awardsand annual staff recognition events.You'llalso have access to a wide range of health and wellbeing services, ensuring you feel supported both at work and beyond.

ThroughMyTrustBenefits, you and your family can access over 1,400 discounts on shopping, travel, entertainment and dining, alongside free online learning resources to support your personal and professional development.

Staff based at our Surrey sites enjoyadditionalbenefits, includingfree onsite parkingandcomplimentary access to leisure facilities, making it easier to stay active, prioritise wellbeing and save money.

Join an award-winning organisation whereyou'llfeel valued, supported and empowered to make a real difference every day.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£45,953 to £54,254 a year per annum inc. HCAS (pro rata if P/T)

Contract

Permanent

Working pattern

Full-time

Reference number

333-D-HJ-2072-A

Job locations

HMP Downview

Surrey

SM2 5PJ

United Kingdom

Job description

Job responsibilities

Clinical

To providespecialist OT clinical knowledge in theassessment,treatment & evaluation of people within prison. Applying anunderstanding of the effects of multiple,enduring & complex mental health needs onoccupational performance.
To carry out mental health & risk assessment, for a caseload of service users & offer regular monitoring of mental state.
To work autonomously providing clinical professional judgement in clinical cases & referring to team members when necessary.
To contribute in the development of specialist individual & group programmes, supporting service users in achieving valued goals & satisfactory occupational performance outcome. Providing advice & support on lifestyle changes &d adaptations where necessary.
To select & use validated, evidence based standardised assessment tools (Occupational Therapy assessment, screening tools, sensory profiles etc) routinely &, exhibit, advanced clinical reasoning skills.
To monitor & evaluate the effectiveness of occupational therapy interventions & the agreed mental health interventions against clear aims.
To facilitate smooth transitions for service users between prisons & different service settings (i.e. prison to community). Establishing links & working in collaboration with partner agencies in order to contribute & manage aspects of an individuals care plan.
To support service users & colleagues in ensuring care plans are developed in partnership with service users & that they reflect personal recovery goals. These should be strengths-based & oriented towards reinforcing a positive identity and developing valued social roles.
To provide carewhich is culturallyappropriate & sensitive,demonstrates trauma awareness & recognises the needs of the individual with regards to accessibility
To proactively undertake & ensure rigorous risk assessment & risk management strategies are applied. To ensure maximum risk tolerance facilitates the individuals recovery, in line with risk policies & local guidelines.
To be aware of & sensitive to safeguarding needs at all times, & knowledgeable both about potential indicators of abuse or neglect & about what to do if they had concerns about apersons welfare.
To facilitate the development of, & to work within, clinical pathways & protocols with particular reference to the CNWL Occupational Therapy care pathways & the Health and Justice OT pathway.
To be aware of medication issues in line with the CNWL OT Medication Management guidelines
To provide specialist OT input into the Neurodiverse pathway, working alongside CNWL colleagues & HMPPS Neurodiverse Service Manager for each site.

Communication

Todemonstrate excellent communication skills with service users, forming positive therapeutic relationships, using warmth & empathy, enabling service user empowerment.
To develop & maintaineffective professional communication structures withother professionals & agencies in order to ensure a comprehensive & consistent approach to client care.
To provide & receive highly complex, sensitive, condition related or distressing/unwelcome information to service users and carersdemonstratingempathy and reassurance.
To ensure careful & efficient forms of communication skills when assessing & managing risk procedures within & beyond the prison service, inlinewith confidentiality agreements.
To demonstrateskills and resourcefulness in communication when barriers to understanding are present.
To promote the role of OT within services;representingan OT clinical perspective in all clinical meetings
To participatein OT, multi-disciplinary, clinical and business meetings
To ensure timely response to emails & requests for information.
To work in close co-operation with OT colleagues within the Trust contributing to relevant OT business/training meetings, both locally & trust-wide.
To provide feedback, to OT & MDT colleagues, from specialist interest groups & committees.

Documentation

To ensure that up to date,accurate,concise & informative records are written & maintained in the service users notes, on Prison & health care systems (CNOMIS and System One).
To attend & actively participatein relevant meetings,conferences & events, relating topatients health & care programmes.
To maintainaccurate supervision records (junior staff & students) as defined in the Trust OT Guidelines, including the maintenance of a supervision record log.

ManagementAndLeadership

To provide input into the recruitment of staff whereappropriate.
To contribute to the writing of local protocols with regard tospecialist OT knowledge.
To participate in OT & department specific training packages to promote awareness & understanding of health wellbeing within a prison population.

Personal and Professional Development

To keep abreast of changing clinical practice, new developments,evidence based practice & research
To contribute to activities, which continue to build on a culture of shared learning & evidence basedpractice
To undertake activities of Continuous Professional Development including identifying own learning needs & recording learning outcomes in a portfolio.
To assume personal responsibility for maintaininga working knowledge of new statutory guidelines that influence clinical practice.
To maintain a professional knowledge base & act as a resource to others regardingspecialist areas of expertise i.e. occupational therapy, perinatal mental health conditions, parent infant interaction, child development, parenting skills assessment, health promotion,recovery & social inclusion.

Supervision and Appraisal

To review & reflect on own practice & performance; & that of others, through effective use of supervision, reflective practice, operational management supervision, CPD & appraisal
To participatein the Trusts supervision and appraisal systems in conjunction with service managers/Head Occupational Therapist, ensuring that relevant training needs areidentifiedand met throughtimelyaccess/delivery.
To ensure a robust framework for the provision of regular and qualitative supervision and appraisal for students, junior staff, volunteers & sessional workers as required.
To offer learning and development opportunities to other professionals with regard tooccupation within perinatal mental health, and other OT specialist skills
To be an educator for OT students on practice placement, in line with local guidelines, ensuring that practice placement educators facilitateplacements for the required number of weeks as per the AHP fair share agreement.
To contribute to effective peer supervision if relevant
To ensure timelybooking and attendance of mandatory and statutory training. Failure to do this mayprecludefurther learning and development opportunities.
To contribute to multi-disciplinary training initiatives

Clinical Governance

To be knowledgeable about best practise for safeguarding, with support of supervision and the directorate Safegaurdinglead and support forums
To apply national and Trust wide guidelines/standards of practice in line with Trust and the Royal College of Occupational Therapists standards and guidelines
To work as an autonomous practitioner, assuming accountability for own clinical practice
To maintainand observe confidentiality of all information relating to service users as laid down in the confidentiality and Caldecott principles.
To ensure compliance with relevant guidelines and policies e.g. safety and risk, DOLS, care act, Mental Health Act etc.

Service Development and Delivery

To contribute, as part of the MDT to new initiatives and service development
To ensure comprehensive knowledge of the services KPIs, quality and performance initiatives; ensuringtimelyresponse and contribution of the OT Service provision.
To ensure comprehensive knowledge of the Trust Recovery agenda e.g. Recovery and Wellbeing College
To contribute to defined projects as directed by the Health and Justice Lead Occupational Therapist
To contribute to and participate, as a member of the multi-disciplinary team, to the operational design and delivery of quality improvement initiatives within the service
To autonomously maintaina working knowledge of new statutory guidelines, particularly those relating to perinatal mental health
To take an active role in seeking user, carerandstakeholdersfeedback to help shape and influence the further development of the services.

Research AndDevelopment

To participate in local & Trust-wide OT service activities that promote & contribute to the building of knowledge & evidence base for the benefit of the professional body of occupational therapy.
To include making use of the support networks available throughout the Trust e.g. Special Interest Groups, forums andsub groups; & MDT team training sessions
To undertake, participate in &disseminate research & audit activities in line with local service priorities.
To participate in & implement service activities related to clinical effectiveness via evaluation, audit, research & evidence basedpractice; ensuring active participation of the OT Team in such activities.
To take a lead, within the MDT, in promoting a culture that focuses on all service users occupational needs, recovery principles & social inclusion

Professional Ethics

To adhere to the HCPC & RCOT Code of Ethics & Professional Conduct, demonstratingprofessional competence and fitness to practice
To maintainknowledge of legislation that affects clinical practice within prison health care such as MHA Act,

Emotional Effort

To provide care for service users whomaybe comedistressed or present with challenging behaviour.
To use available resources & protected spaces to support own wellbeing.

Work Conditions

To have the ability to work within an environment that may expose individuals to verbal & physical abuse.

Job description Job responsibilities Clinical To providespecialist OT clinical knowledge in theassessment,treatment & evaluation of people within prison. Applying anunderstanding of the effects of multiple,enduring & complex mental health needs onoccupational performance. To carry out mental health & risk assessment, for a caseload of service users & offer regular monitoring of mental state. To work autonomously providing clinical professional judgement in clinical cases & referring to team members when necessary. To contribute in the development of specialist individual & group programmes, supporting service users in achieving valued goals & satisfactory occupational performance outcome. Providing advice & support on lifestyle changes &d adaptations where necessary. To select & use validated, evidence based standardised assessment tools (Occupational Therapy assessment, screening tools, sensory profiles etc) routinely &, exhibit, advanced clinical reasoning skills. To monitor & evaluate the effectiveness of occupational therapy interventions & the agreed mental health interventions against clear aims. To facilitate smooth transitions for service users between prisons & different service settings (i.e. prison to community). Establishing links & working in collaboration with partner agencies in order to contribute & manage aspects of an individuals care plan. To support service users & colleagues in ensuring care plans are developed in partnership with service users & that they reflect personal recovery goals. These should be strengths-based & oriented towards reinforcing a positive identity and developing valued social roles. To provide carewhich is culturallyappropriate & sensitive,demonstrates trauma awareness & recognises the needs of the individual with regards to accessibility To proactively undertake & ensure rigorous risk assessment & risk management strategies are applied. To ensure maximum risk tolerance facilitates the individuals recovery, in line with risk policies & local guidelines. To be aware of & sensitive to safeguarding needs at all times, & knowledgeable both about potential indicators of abuse or neglect & about what to do if they had concerns about apersons welfare. To facilitate the development of, & to work within, clinical pathways & protocols with particular reference to the CNWL Occupational Therapy care pathways & the Health and Justice OT pathway. To be aware of medication issues in line with the CNWL OT Medication Management guidelines To provide specialist OT input into the Neurodiverse pathway, working alongside CNWL colleagues & HMPPS Neurodiverse Service Manager for each site. Communication Todemonstrate excellent communication skills with service users, forming positive therapeutic relationships, using warmth & empathy, enabling service user empowerment. To develop & maintaineffective professional communication structures withother professionals & agencies in order to ensure a comprehensive & consistent approach to client care. To provide & receive highly complex, sensitive, condition related or distressing/unwelcome information to service users and carersdemonstratingempathy and reassurance. To ensure careful & efficient forms of communication skills when assessing & managing risk procedures within & beyond the prison service, inlinewith confidentiality agreements. To demonstrateskills and resourcefulness in communication when barriers to understanding are present. To promote the role of OT within services;representingan OT clinical perspective in all clinical meetings To participatein OT, multi-disciplinary, clinical and business meetings To ensure timely response to emails & requests for information. To work in close co-operation with OT colleagues within the Trust contributing to relevant OT business/training meetings, both locally & trust-wide. To provide feedback, to OT & MDT colleagues, from specialist interest groups & committees. Documentation To ensure that up to date,accurate,concise & informative records are written & maintained in the service users notes, on Prison & health care systems (CNOMIS and System One). To attend & actively participatein relevant meetings,conferences & events, relating topatients health & care programmes. To maintainaccurate supervision records (junior staff & students) as defined in the Trust OT Guidelines, including the maintenance of a supervision record log. ManagementAndLeadership To provide input into the recruitment of staff whereappropriate. To contribute to the writing of local protocols with regard tospecialist OT knowledge. To participate in OT & department specific training packages to promote awareness & understanding of health wellbeing within a prison population. Personal and Professional Development To keep abreast of changing clinical practice, new developments,evidence based practice & research To contribute to activities, which continue to build on a culture of shared learning & evidence basedpractice To undertake activities of Continuous Professional Development including identifying own learning needs & recording learning outcomes in a portfolio. To assume personal responsibility for maintaininga working knowledge of new statutory guidelines that influence clinical practice. To maintain a professional knowledge base & act as a resource to others regardingspecialist areas of expertise i.e. occupational therapy, perinatal mental health conditions, parent infant interaction, child development, parenting skills assessment, health promotion,recovery & social inclusion. Supervision and Appraisal To review & reflect on own practice & performance; & that of others, through effective use of supervision, reflective practice, operational management supervision, CPD & appraisal To participatein the Trusts supervision and appraisal systems in conjunction with service managers/Head Occupational Therapist, ensuring that relevant training needs areidentifiedand met throughtimelyaccess/delivery. To ensure a robust framework for the provision of regular and qualitative supervision and appraisal for students, junior staff, volunteers & sessional workers as required. To offer learning and development opportunities to other professionals with regard tooccupation within perinatal mental health, and other OT specialist skills To be an educator for OT students on practice placement, in line with local guidelines, ensuring that practice placement educators facilitateplacements for the required number of weeks as per the AHP fair share agreement. To contribute to effective peer supervision if relevant To ensure timelybooking and attendance of mandatory and statutory training. Failure to do this mayprecludefurther learning and development opportunities. To contribute to multi-disciplinary training initiatives Clinical Governance To be knowledgeable about best practise for safeguarding, with support of supervision and the directorate Safegaurdinglead and support forums To apply national and Trust wide guidelines/standards of practice in line with Trust and the Royal College of Occupational Therapists standards and guidelines To work as an autonomous practitioner, assuming accountability for own clinical practice To maintainand observe confidentiality of all information relating to service users as laid down in the confidentiality and Caldecott principles. To ensure compliance with relevant guidelines and policies e.g. safety and risk, DOLS, care act, Mental Health Act etc. Service Development and Delivery To contribute, as part of the MDT to new initiatives and service development To ensure comprehensive knowledge of the services KPIs, quality and performance initiatives; ensuringtimelyresponse and contribution of the OT Service provision. To ensure comprehensive knowledge of the Trust Recovery agenda e.g. Recovery and Wellbeing College To contribute to defined projects as directed by the Health and Justice Lead Occupational Therapist To contribute to and participate, as a member of the multi-disciplinary team, to the operational design and delivery of quality improvement initiatives within the service To autonomously maintaina working knowledge of new statutory guidelines, particularly those relating to perinatal mental health To take an active role in seeking user, carerandstakeholdersfeedback to help shape and influence the further development of the services. Research AndDevelopment To participate in local & Trust-wide OT service activities that promote & contribute to the building of knowledge & evidence base for the benefit of the professional body of occupational therapy. To include making use of the support networks available throughout the Trust e.g. Special Interest Groups, forums andsub groups; & MDT team training sessions To undertake, participate in &disseminate research & audit activities in line with local service priorities. To participate in & implement service activities related to clinical effectiveness via evaluation, audit, research & evidence basedpractice; ensuring active participation of the OT Team in such activities. To take a lead, within the MDT, in promoting a culture that focuses on all service users occupational needs, recovery principles & social inclusion Professional Ethics To adhere to the HCPC & RCOT Code of Ethics & Professional Conduct, demonstratingprofessional competence and fitness to practice To maintainknowledge of legislation that affects clinical practice within prison health care such as MHA Act, Emotional Effort To provide care for service users whomaybe comedistressed or present with challenging behaviour. To use available resources & protected spaces to support own wellbeing. Work Conditions To have the ability to work within an environment that may expose individuals to verbal & physical abuse.

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

Degree or equivalent in Occupational Therapy
HCPC registered Occupational Therapist

Desirable

Post graduate training specific to mental health
Qualifications/training in specialist skills eg. therapeutic/sensory interventions
Practice placement educators course

PREVIOUS EXPERIENCE

Essential

Post qualification experience working in mental health services
Experience in participating in audit / research projects
Experience in developing service activities
Experience in using a range of standardised OT assessments
Experience of effective partnership working, with external providers, in promoting socially inclusive opportunities for service users.
Experience in completing Risk Assessment Tools

Desirable

Experience in prison and/or secure settings
Experience of supervising students/junior staff

SKILLS, KNOWLEDGE, ABILITIES

Essential

Ability to deal with sensitivities and complexities, using interpersonal skills
Excellent communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e-mail, fax, telephone etc.
Knowledge of personal recovery principles and their application to service delivery
Clear concept of Occupational Therapy and models of practice
Ability to work autonomously, on own initiative and under pressure to meet deadlines; & to make and action decisions independently within agreed time frames
Ability to regularly identify and undertake appropriate learning and development opportunities as part of ongoing CPD
Ability to determine the impact of mental and physical conditions on a service user's functional ability and undertake assessment/make recommendations with regards to the provision of equipment/aids and adaptations

Desirable

Delivery of formal presentations and teaching sessions

ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS

Essential

Demonstrates a commitment to personal development
Demonstrates an enthusiasm for the post
Ability to work independently and is self motivated

OTHER

Essential

Ability to promote anti-discriminatory and anti-racist practices

Person Specification EDUCATION AND QUALIFICATIONS Essential Degree or equivalent in Occupational Therapy HCPC registered Occupational Therapist Desirable Post graduate training specific to mental health Qualifications/training in specialist skills eg. therapeutic/sensory interventions Practice placement educators course PREVIOUS EXPERIENCE Essential Post qualification experience working in mental health services Experience in participating in audit / research projects Experience in developing service activities Experience in using a range of standardised OT assessments Experience of effective partnership working, with external providers, in promoting socially inclusive opportunities for service users. Experience in completing Risk Assessment Tools Desirable Experience in prison and/or secure settings Experience of supervising students/junior staff SKILLS, KNOWLEDGE, ABILITIES Essential Ability to deal with sensitivities and complexities, using interpersonal skills Excellent communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e-mail, fax, telephone etc. Knowledge of personal recovery principles and their application to service delivery Clear concept of Occupational Therapy and models of practice Ability to work autonomously, on own initiative and under pressure to meet deadlines; & to make and action decisions independently within agreed time frames Ability to regularly identify and undertake appropriate learning and development opportunities as part of ongoing CPD Ability to determine the impact of mental and physical conditions on a service user's functional ability and undertake assessment/make recommendations with regards to the provision of equipment/aids and adaptations Desirable Delivery of formal presentations and teaching sessions ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS Essential Demonstrates a commitment to personal development Demonstrates an enthusiasm for the post Ability to work independently and is self motivated OTHER Essential Ability to promote anti-discriminatory and anti-racist practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

HMP Downview

Surrey

SM2 5PJ

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

HMP Downview

Surrey

SM2 5PJ

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Central and North West London NHS Foundation Trust

Physiotherapist

Central and North West London NHS Foundation Trust View all jobs

North East England

Permanent

Exercise Therapist

GBP 36,943 - 44,900 per year

Posted 9 day(s) ago

Reference: 2362981

Job summary

To provide specialised rehabilitation assessment, education, advice and treatment to adult patients in the intermediate care unit who have a range of health and social care needs. To enable these patients to reach their maximum functional potential and facilitate safe discharges.

To independently manage a defined caseload of patients, contributing to the provision of the physiotherapy service

To undertake seven-day service provision where required.

Main duties of the job

To provide a specialised physiotherapy assessment and treatment service without direct supervision for delegated patients with varying degrees of physical, psychological and sensory impairment often with multi-pathology and pre-existing co-morbidities.
To plan, implement and evaluate treatment and management programmes to ensure the identified needs of the individual are met at all stages of the rehabilitation process or disease progression.

To educate and advise patients, their families and carers in order to facilitate self-management of their condition and optimise their rehabilitation potential and quality of life.
To be an active member of the multidisciplinary team working collaboratively with other members of the team and recognising the skills and expertise of others.
To provide support and supervision to rehabilitation support workers, therapy technicians and delegated undergraduate physiotherapy students, including monthly supervision and annual appraisal.
To accept clinical responsibility for a designated caseload of patients and to organise this effectively and efficiently with regard to clinical priorities and use of time.
To maintain clinical records as an autonomous practitioner.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

About us

The Hawthorn Intermediate Care Unit (HICU) is situated in the grounds of Hillingdon Hospital but owned by Central and North West London Trust.

HICU offers physical rehabilitation to Adults aged 18years + for a varying range of physical disabilities.

CNWL is devoted to staff development and enhancing staff well-being at work.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£36,943 to £44,900 a year per annum inc HCAS (pro rata if P/T)

Contract

Permanent

Working pattern

Full-time

Reference number

333-G-HC-1658

Job locations

Hawthorn Intermediate Care Unit

Woodlands Centre, Colham Green Road

Uxbridge

UB8 3NN

United Kingdom

Job description

Job responsibilities

Key Duties and Responsibilities:

Clinical

To provide specialised physiotherapy advice in relation to patients 18 years and above with a range of psycho-social, physical and emotional problems working in a rehabilitation setting.
To ensure safe, effective and efficient physiotherapy practice within this field of practice.
To work independently seeking support from the seniors when required.
To accept clinical responsibility and professional autonomy for a designated caseload of patients, from referral to discharge, and to organise this efficiently and effectively in relation to clinical priorities and use of time.
To be professionally and legally responsible and accountable for all aspects of your own work, including the management of patients in your care.
To undertake all stages of the physiotherapy therapeutic process:

Referral taking and information gathering through searching clinical records and through liaison with the client, carers and colleagues from health and other relevant agencies.
Completing assessments, through interview, observation of functional tasks and using standardised assessments
Identifying needs and forming SMART goals and plans for interventions
Completing a wide range of interventions including giving advice and support, rehabilitation, equipment provision and home adaptation.
To formulate an individual management and/or treatment programme, using clinical reasoning and a range of evidence-based treatment skills including, manual physiotherapy techniques, patient education, exercise classes, electrotherapy and other options.
Evaluate patient progress through regular re-assessment and ensure continuous progression by graded activity for improving conditions.
Discharge planning and referral onto alternative services.

To accept responsibility for ensuring the effective selection, use and fitting of equipment used both in the ward and community ( e.g. toilet equipment)

To independently plan and carry out assessments in the patients own home where required. This may involve unforeseen exposure to environmental hazards (e.g. squalid home environment).

.

To communicate effectively with patient and carers to maximise rehabilitation potential whilst being realistic about patients expectations. Communication skilled persuasion, motivation, explanation and gaining informed consent will be used with a variety of patients. Barriers to effective communication will regularly be evident, e.g. sensory impairment, cognitive impairment, pain, emotional state, behavioural and communication difficulties.
To be able to deal effectively and appropriately with patients who display inappropriate behaviours ( eg physical and verbal aggression.)
To provide spontaneous and planned advice, teaching and instruction to relatives, cares and other professionals
To maintain accurate and up-to-date documentation in line with Service, Trust, Health and Care Professions Council (HCPC) and The Chartered Society of Physiotherapy (CSP) .
To take responsibility for appropriate delegation of tasks to Health Care Assistants and other junior staff.
To ensure effective communication and collaboration takes place between yourself and members of the multi-disciplinary and multi-agency teams across hospital and community (both written and verbal). This may require communicating complex information on sensitive issues.
To evaluate the outcome of the communications and ensure there is adequate carry over of information to enable ongoing care of patients once discharged.
To support others and recognise the limitations of your own clinical practice and seek the advice of others as appropriate.
To demonstrate an awareness of wider team and service issues.
You will need to be able to prioritise caseload and work flexibly around interruptions relating to patient care.

Job description

Job responsibilities

Key Duties and Responsibilities:

Clinical

To provide specialised physiotherapy advice in relation to patients 18 years and above with a range of psycho-social, physical and emotional problems working in a rehabilitation setting.
To ensure safe, effective and efficient physiotherapy practice within this field of practice.
To work independently seeking support from the seniors when required.
To accept clinical responsibility and professional autonomy for a designated caseload of patients, from referral to discharge, and to organise this efficiently and effectively in relation to clinical priorities and use of time.
To be professionally and legally responsible and accountable for all aspects of your own work, including the management of patients in your care.
To undertake all stages of the physiotherapy therapeutic process:

Referral taking and information gathering through searching clinical records and through liaison with the client, carers and colleagues from health and other relevant agencies.
Completing assessments, through interview, observation of functional tasks and using standardised assessments
Identifying needs and forming SMART goals and plans for interventions
Completing a wide range of interventions including giving advice and support, rehabilitation, equipment provision and home adaptation.
To formulate an individual management and/or treatment programme, using clinical reasoning and a range of evidence-based treatment skills including, manual physiotherapy techniques, patient education, exercise classes, electrotherapy and other options.
Evaluate patient progress through regular re-assessment and ensure continuous progression by graded activity for improving conditions.
Discharge planning and referral onto alternative services.

To accept responsibility for ensuring the effective selection, use and fitting of equipment used both in the ward and community ( e.g. toilet equipment)

To independently plan and carry out assessments in the patients own home where required. This may involve unforeseen exposure to environmental hazards (e.g. squalid home environment).

.

To communicate effectively with patient and carers to maximise rehabilitation potential whilst being realistic about patients expectations. Communication skilled persuasion, motivation, explanation and gaining informed consent will be used with a variety of patients. Barriers to effective communication will regularly be evident, e.g. sensory impairment, cognitive impairment, pain, emotional state, behavioural and communication difficulties.
To be able to deal effectively and appropriately with patients who display inappropriate behaviours ( eg physical and verbal aggression.)
To provide spontaneous and planned advice, teaching and instruction to relatives, cares and other professionals
To maintain accurate and up-to-date documentation in line with Service, Trust, Health and Care Professions Council (HCPC) and The Chartered Society of Physiotherapy (CSP) .
To take responsibility for appropriate delegation of tasks to Health Care Assistants and other junior staff.
To ensure effective communication and collaboration takes place between yourself and members of the multi-disciplinary and multi-agency teams across hospital and community (both written and verbal). This may require communicating complex information on sensitive issues.
To evaluate the outcome of the communications and ensure there is adequate carry over of information to enable ongoing care of patients once discharged.
To support others and recognise the limitations of your own clinical practice and seek the advice of others as appropriate.
To demonstrate an awareness of wider team and service issues.
You will need to be able to prioritise caseload and work flexibly around interruptions relating to patient care.

Person Specification

Qualifications

Essential

Degree in Physiotherapy
Current Registration with Health and Care Professions Council.
Evidence of relevant CPD

Desirable

Membership of special interest group/s

Experience

Essential

Evidence of completing core rotations as a student during placements and / or experience in a variety of clinical settings including Stroke rehabilitation and management of neurological conditions.
Evidence of relevant post graduate courses/ CPD.
Evidence of experience and learning demonstrated by professional portfolio
Experience in equipment assessment and provision.
Experience of MDT working.
Experience of use of Physio outcome measures.

Desirable

Evidence of completing core rotations as a band 5
NHS Experience in the community
Experience of teaching, supervision and mentoring of support staff or under graduate students
Experience of working at Band 5 level.
Experience of audit/research.
Awareness and understanding of seamless service across health providers.

Skills and Abilities

Essential

Broad clinical and therapeutic handling skills encompassing a wide range of different conditions and with a special interest in rehabilitation of elderly/falls and complex multi pathology.
Knowledge of cognitive assessment and treatment strategies
Sound assessment skills with advanced clinical reasoning Activity analysis skills
Administration and interpretation of a variety of standardised assessments.
Ability to plan, deliver and evaluate Physio programmes to address complex and changing health, functional and social well-being needs
Ability to manage own caseload and prioritise workload pressures.
Time management skills.
Interpersonal and communication skills.
Knowledge of environmental assessment and equipment provision.
Keyboard skills and computer literacy.
Evidence of self-directed learning, reflective practice and commitment to personal, team and service development Ability and enthusiasm to work collaboratively within the multidisciplinary team and build effective relationships.
Commitment to personal team/service development.
Ability to maintain judgement under pressure.

Desirable

Ability to assess and manage behavioural difficulties.
Basic knowledge of wheelchair provision and optimising postural support
Teaching and presentation skills

Person Specification

Qualifications

Essential

Degree in Physiotherapy
Current Registration with Health and Care Professions Council.
Evidence of relevant CPD

Desirable

Membership of special interest group/s

Experience

Essential

Evidence of completing core rotations as a student during placements and / or experience in a variety of clinical settings including Stroke rehabilitation and management of neurological conditions.
Evidence of relevant post graduate courses/ CPD.
Evidence of experience and learning demonstrated by professional portfolio
Experience in equipment assessment and provision.
Experience of MDT working.
Experience of use of Physio outcome measures.

Desirable

Evidence of completing core rotations as a band 5
NHS Experience in the community
Experience of teaching, supervision and mentoring of support staff or under graduate students
Experience of working at Band 5 level.
Experience of audit/research.
Awareness and understanding of seamless service across health providers.

Skills and Abilities

Essential

Broad clinical and therapeutic handling skills encompassing a wide range of different conditions and with a special interest in rehabilitation of elderly/falls and complex multi pathology.
Knowledge of cognitive assessment and treatment strategies
Sound assessment skills with advanced clinical reasoning Activity analysis skills
Administration and interpretation of a variety of standardised assessments.
Ability to plan, deliver and evaluate Physio programmes to address complex and changing health, functional and social well-being needs
Ability to manage own caseload and prioritise workload pressures.
Time management skills.
Interpersonal and communication skills.
Knowledge of environmental assessment and equipment provision.
Keyboard skills and computer literacy.
Evidence of self-directed learning, reflective practice and commitment to personal, team and service development Ability and enthusiasm to work collaboratively within the multidisciplinary team and build effective relationships.
Commitment to personal team/service development.
Ability to maintain judgement under pressure.

Desirable

Ability to assess and manage behavioural difficulties.
Basic knowledge of wheelchair provision and optimising postural support
Teaching and presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Hawthorn Intermediate Care Unit

Woodlands Centre, Colham Green Road

Uxbridge

UB8 3NN

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Hawthorn Intermediate Care Unit

Woodlands Centre, Colham Green Road

Uxbridge

UB8 3NN

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Central and North West London NHS Foundation Trust

Senior Occupational Therapist

Central and North West London NHS Foundation Trust View all jobs

North East England

Permanent

Activity Therapist

GBP 45,953 - 54,254 per year

Posted 9 day(s) ago

Reference: 2362980

Job summary

An exciting opportunity has opened up for a senior Occupational Therapist to join our Mental Health Inpatient Service in our male PICU (psychiatric intensive care unit) Ward.

We will provide you with the opportunities to develop your skills, depending on your needs and goals. We are keen for people to develop in their area of interest tomotivate and enrich our team. There is also the support of a broad and experienced senior MDT.

We are looking for people who are passionate about occupational therapy and want the opportunity to focus on their clinical OT skills, and who have ideas to grow and develop the occupational therapy provision within inpatient services. Once in post you will be afforded the time and space to engage in specialised training and development opportunities to help you become a more enhanced practitioner.

We adhere to the belief that it is better to grow and develop our own staff; this is demonstrated in the fact that many of our senior colleagues were supported and promoted in-house.

The team serves the diverse and vibrant population of Brent, named London Borough of Culture 2020 and 'Council of the Year' at the LGC Awards 2020. The team works flexibly/compressed hours to allow for OT provision to meet the needs of the service users throughout their day and find it also maintains staff wellbeing by providing more time to focus on their own interests and needs outside of work.

Hours are: 3 days working : 8-6.30, 1 day working 8-4, 1 day non working day.

Main duties of the job

Occupational therapists hold a key role within the Inpatient Team providing occupational therapy service and expertise; which will include individual and group work, assessment, intervention and evaluation in accordance with the Royal College of Occupational Therapy Code of Ethics.

You will be using MOHO and other evidence-based assessment tools in order to establish a baseline functional assessment from which recommendations can determine further on-going care and treatment to enable optimum functioning.

The role requires integrated evidence-based practice and skilful use of assessments & interventions with personal recovery principles, in order to improve the service users' quality of life and to support them to do the things they want to do and live the life they want to lead.

You would need to be committed to working within recovery principles. The successful applicant will be self-motivated with a desire to work in mental health, and willing to learn and grow within the team.

This post receives supervision from the Acute Lead OT (Band 7) and in addition there is a great support network working alongside other OTs in the borough and across the trust. Opportunities for training, reflective practice, case formulation using Trauma Informed Approaches, skill sharing and several other projects are available ongoingly.

About us

Specialised OT & Mental health training comprehensive offer of OT to OT training sessions, as well as specialised training depending on area of interest such as sensory integration and trauma informed care.
Shadow and develop skills in our neighbouring services including HTT, EIS, the memory clinic and community services allowing you to see the full circle of treatment for our patients.
Mentoring and coachingsessions supporting you with your development and growth into the role, including a bespoke 1:1 induction by Head OT tailored to your specific needs.
Monthly supervision from the lead OT for Brent Inpatient Services
You will be supported in developing your management and leadership skills through supervising others, supporting students and developing new initiatives for the service.
Opportunities to get involved in the established Research and Development structures in Occupational Therapy, including specialist forums and valuable networks.
A truly inclusive and diverse workspace
Nationally leading trust wide staff networks
Staff health and wellbeing schemes
QI training and support to bring your strengths and skills to service development
Flexible working

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£45,953 to £54,254 a year per annum inc HCAS (pro rata if P/T)

Contract

Permanent

Working pattern

Full-time, Compressed hours

Reference number

333-J-BR-0876

Job locations

Park Royal Centre for Mental Health

off Acton Lane

Harlesden

NW10 7NS

United Kingdom

Job description

Job responsibilities

OT in CNWL is very fortunate in having a long-established professional structure and this includes an AHP director, Trust wide Professional Head of OT, borough and specialist Head OTs.

Personal and professional development is a high priority for the profession and is underpinned by our OT R&D strategy, R&D specialist groups and OT clinical networks. This enables us to invest in the development of our staff by providing excellent internal training as well as commissioning specialised external training and providing quality supervision. This ensures all our OTs reach their full potential at every stage of their career. Our commitment to research, audit and EBP is made possible by our strong links with local universities.

We actively support the next generation of OTs through apprenticeships, student placements and the promotion of the profession as a career in schools. We are proud of the diversity in our workforce but have invested time in supporting and developing this further through our BAME OT group.

Have a look at this video which was developed from the BAME OT Network and provides further information with what to expect when working as an OT with CNWL, and the support which is offered:

https://vimeo.com/471449677/8b5ca18b37

Job description

Job responsibilities

OT in CNWL is very fortunate in having a long-established professional structure and this includes an AHP director, Trust wide Professional Head of OT, borough and specialist Head OTs.

Personal and professional development is a high priority for the profession and is underpinned by our OT R&D strategy, R&D specialist groups and OT clinical networks. This enables us to invest in the development of our staff by providing excellent internal training as well as commissioning specialised external training and providing quality supervision. This ensures all our OTs reach their full potential at every stage of their career. Our commitment to research, audit and EBP is made possible by our strong links with local universities.

We actively support the next generation of OTs through apprenticeships, student placements and the promotion of the profession as a career in schools. We are proud of the diversity in our workforce but have invested time in supporting and developing this further through our BAME OT group.

Have a look at this video which was developed from the BAME OT Network and provides further information with what to expect when working as an OT with CNWL, and the support which is offered:

https://vimeo.com/471449677/8b5ca18b37

Person Specification

Qualifications

Essential

Degree (or Diploma) in Occupational Therapy * The OT qualification was converted from a Diploma course to a Degree course in recent years & therefore both Diploma/Degree in Occupational Therapy is accepted as the required level of qualification, for all bands of qualified Occupational Therapists
Registration to practice in the UK * In order to remain state registered with the Health Care Professions Council, it is a requirement for all qualified OT staff to undertake post qualification CPD activities which will act as compliance in evidencing "fitness to practice".
Evidence of post registration training relevant to mental health practice and community OT
Training in the theory and application of the Model of Human Occupation
Practice Placement Educators Course/Development activities

Desirable

Leadership and/or management training
Training in motivational interview techniques

Experience

Essential

Experience of post graduate working in a mental health setting
Experience of working within a multi-agency environment.
Experience of leading, managing and running evidence based group activities for ervice users with complex and diverse needs in a mental health setting
Experience of undertaking specialist OT assessments and writing specialist occupational therapy reports
Experience of supervising junior staff
Experience of being a practice placement educator
Experience of involvement in service change/development
Experience of maintaining a written record of continual professional development

Desirable

Experience of using mental health services as a service user, or carer, relative, friend of a service user.

Knowledge and Skills: Communication

Essential

Highly developed interpersonal skills enabling therapeutic alliances to be developed & maintained with service users who have multiple & complex needs
Proficient standard of written communication skills - able to communicate effectively in both written and spoken English
Ability to promote & maintain the profile of OT within an MDT & the wider organisation

Knowledge and Skills: Personal and People Development

Essential

Ability to reflect upon and critically appraise own performance
Ability to role model positive professional behaviour

Health, Safety and Security

Essential

Ability to identify and assess potential risks involved in work activities for self and others
Ability to monitor work areas & practices to maintain a healthy, safe and secure working environment.

Knowledge and Skills: Quality

Essential

Applied knowledge of current national legislation, policies & guidelines relevant to clinical area
Good personal management skills in order to manage a clinical caseload & varied workload
Ability to work effectively within a team, understanding the importance of collaborative working in the delivery of good quality services

Equality and Diversity

Essential

Ability to apply equal opportunities & anti-discriminatory interventions that respect the service users' customs, values & spiritual beliefs

Health and Wellbeing

Essential

Skills in promoting recovery, social inclusion, health promotion & relapse prevention

General

Essential

Ability to evaluate the effectiveness of interventions in the context of best available evidence
Ability to deal with conflict and resolve difficulties with staff on and individual/team basis, seeking guidance from professional and clinical leads when needed

Other

Desirable

Member of relevant specialist section
Member of the British Association of Occupational Therapy

Person Specification

Qualifications

Essential

Degree (or Diploma) in Occupational Therapy * The OT qualification was converted from a Diploma course to a Degree course in recent years & therefore both Diploma/Degree in Occupational Therapy is accepted as the required level of qualification, for all bands of qualified Occupational Therapists
Registration to practice in the UK * In order to remain state registered with the Health Care Professions Council, it is a requirement for all qualified OT staff to undertake post qualification CPD activities which will act as compliance in evidencing "fitness to practice".
Evidence of post registration training relevant to mental health practice and community OT
Training in the theory and application of the Model of Human Occupation
Practice Placement Educators Course/Development activities

Desirable

Leadership and/or management training
Training in motivational interview techniques

Experience

Essential

Experience of post graduate working in a mental health setting
Experience of working within a multi-agency environment.
Experience of leading, managing and running evidence based group activities for ervice users with complex and diverse needs in a mental health setting
Experience of undertaking specialist OT assessments and writing specialist occupational therapy reports
Experience of supervising junior staff
Experience of being a practice placement educator
Experience of involvement in service change/development
Experience of maintaining a written record of continual professional development

Desirable

Experience of using mental health services as a service user, or carer, relative, friend of a service user.

Knowledge and Skills: Communication

Essential

Highly developed interpersonal skills enabling therapeutic alliances to be developed & maintained with service users who have multiple & complex needs
Proficient standard of written communication skills - able to communicate effectively in both written and spoken English
Ability to promote & maintain the profile of OT within an MDT & the wider organisation

Knowledge and Skills: Personal and People Development

Essential

Ability to reflect upon and critically appraise own performance
Ability to role model positive professional behaviour

Health, Safety and Security

Essential

Ability to identify and assess potential risks involved in work activities for self and others
Ability to monitor work areas & practices to maintain a healthy, safe and secure working environment.

Knowledge and Skills: Quality

Essential

Applied knowledge of current national legislation, policies & guidelines relevant to clinical area
Good personal management skills in order to manage a clinical caseload & varied workload
Ability to work effectively within a team, understanding the importance of collaborative working in the delivery of good quality services

Equality and Diversity

Essential

Ability to apply equal opportunities & anti-discriminatory interventions that respect the service users' customs, values & spiritual beliefs

Health and Wellbeing

Essential

Skills in promoting recovery, social inclusion, health promotion & relapse prevention

General

Essential

Ability to evaluate the effectiveness of interventions in the context of best available evidence
Ability to deal with conflict and resolve difficulties with staff on and individual/team basis, seeking guidance from professional and clinical leads when needed

Other

Desirable

Member of relevant specialist section
Member of the British Association of Occupational Therapy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Park Royal Centre for Mental Health

off Acton Lane

Harlesden

NW10 7NS

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Park Royal Centre for Mental Health

off Acton Lane

Harlesden

NW10 7NS

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Essex Partnership University NHS Foundation Trust

Medical Secretary - Colchester

Essex Partnership University NHS Foundation Trust View all jobs

North East England

Permanent

Support Staff

GBP 28,392 - 31,157 per year

Posted 9 day(s) ago

Reference: 2362970

Job summary

Medical Secretary Band 4 - £28,392 - £31,157 per annum 37.5 hours per week Colchester area

An exciting opportunity has arisen to become a Medical Secretary at Essex Partnership University NHS Foundation Trust (EPUT), based in the Colchester area.

This challenging position requires someone who is a team player, flexible, organised and is able to work well under pressure. The post holder will provide comprehensive secretarial and administrative support to the Consultant and clinical team. As a medical secretary, you will be the first point of contact for patients, doctors and staff throughout the Trust.

This position requires excellent communication skills, dedication to exceptional patient care and service, the ability to meet the demands of working in a busy environment and is able to represent their team and department with due professionalism.

Main duties of the job

We are looking for an enthusiastic and motivated person who is flexible and has excellent secretarial and communication skills. You must have the ability to work unsupervised and under pressure and be able to deal sympathetically with patients and relatives of people with mental health problems.

The Medical Secretaries are an important part of a team and are very much in the front line with the patients and their families.

To provide a vital link for staff, patients, relatives and outside agencies as required.

Your main responsibilities will be to provide comprehensive secretarial and administrative support to the Consultant and their team. Previous medical secretarial experience in a mental health or other NHS setting, or clinical systems knowledge is desirable. Audio typing skills and experience in a similar role would be highly beneficial.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

Receive supervision and support to help you fulfil your potential.
Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
We run recognition awards to recognise staff's hard work and dedication.

Benefits

27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
Excellent pension of up to14.5% of your pensionable pay.
Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
£8K relocation package if you move to Essex to join us
Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
Flexible working: available from day one for most roles.
Job share: Applications for job shares are welcomed.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

364-B-476

Job locations

The Lakes (base pending confirmation)

Colchester

CO4 5JL

United Kingdom

Job description

Job responsibilities

To become an effective member of the Medical Secretariat, developing productive working relationships with other members of the team, developing and demonstrating a sound understanding of the aims and business activities of the Trust. To ensure that all dealings are conducted in a manner that reflects the professional reputation of the Secretariat.
To work flexibly to provide efficient, high quality secretarial, administrative and support services to the Consultant and their medical colleagues as required and to maintain office cover.
To produce documents such as clinic letters and discharge summaries. Clinicians reports, general correspondence, minutes and presentations, etc., using audio, shorthand or copy typing skills as required. This element of the job requires sustained concentration as it involves understanding the diverse accent and use of English of the doctor and the transcription of dictations that use medical terminologies, medications, abbreviations and local practices. There will be frequent interruptions requiring urgent/immediate response.
Process case-notes of patients discharged from clinical caseloads; follow through ongoing care plans as indicated in reports. Allocate notes to relevant clinician or ensure that any standard letters are completed as appropriate. Where standard letters have been generated, ascertain from reports whether any supplementary letter/action is required and deal with appropriately.
To ensure that follow up appointments or referrals to other specialties are arranged where necessary.
Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
To manage and prioritise own workload appropriately, frequently under pressure, without supervision.
To react quickly to urgent situations in order to coordinate an excellent service to patients/their carers, health professionals and other professional bodies.
Excellent communication skills are vital: good relationships need to be established and maintained with other medical/professional staff (other external doctors) involved in patient care in order to ensure that these personnel engage in taking action where there is an urgent situation requiring their input.
Excellent telephone skills are required to communicate with patients with neuro-developmental and neuro-disability health conditions. The medical secretary is the first point of contact for these patients. Extreme patience, understanding and sensitivities required in such situations: they can be time-consuming and the patient needs to be reassured that their situation will be attended to and a response given at the earliest opportunity.
To pass on information received from patients/carers regarding their health condition, medication, problems they are experiencing, etc. to the Consultant and to ensure that this is done in an accurate and timely manner. This role is essential in the smooth running of patients care.
To relay advice of a clinical nature to patients, carers, GPs and members of the clinical team, acting on the instructions of the Consultant, ensuring that this is done accurately and comprehensively.
To maintain the upkeep of the Consultant's diary, to arrange meetings on their behalf, including the handling of associated administration such as room bookings, hospitality, the preparation and circulation of agendas and related papers as required and act as a point of contact for co-ordinating and ensuring that necessary details are made available to the Consultants and Speciality Doctors.
To participate, as required, in the arrangements for training programmes/conferences, ensuring that the relevant documentation is processed and that all necessary practical arrangements are in place for events to run smoothly.
To provide effective support to the Consultant in the various specialist he/she is involved (e.g. academic, research, arranging conferences, service development, clinical director, SI investigations, dealing with complaints, etc.), in order to provide a smooth and professional service in line with Trust policies.
To record new patient referrals, ensuring that the information is processed appropriately within the Trust guidelines.
To act as minute secretary at meetings/case conferences/working groups etc. when required, and to ensure that appropriate administrative follow-up action is taken.
Liaise with Reception Administrators for Appointments etc. regarding follow up appointments and liaise with diagnostic services in arranging or expediting urgent or routine investigations.
To arrange investigation appointments for patients at the request of the Consultant (e.g. bloods, EEGs, ECGs, X-rays, MRI Scans etc.) and, where appropriate, ensure all results are brought to the attention of the Consultant so that appropriate action can be taken.
To coordinate actions for patients requiring admission, including liaison with the necessary professionals.
Work as part of the clinical support team to ensure delivery of a comprehensive and effective administration service to clinical personnel across the directorate
Provide advice and demonstrate own activities or workplace routines to new or less experienced employees within the team.
To maintain confidentiality within the role with clinical changes to pathways across the EPUT.
To maintain a good understanding of clinical risk and in the absence of the Consultant, take the initiative to sign post the patient in crisis to the appropriate services such as crisis teams/helplines and alert the relevant professionals of the situation. .
To have a good working knowledge of the electronic patient records system used in the team. To participate in the process of updating these records with relevant information such as clinical information, personal data, email, telephone and paper based communications etc. in a timely fashion.
To provide secretarial cover to other Consultant teams as necessary for colleagues on sick/annual leave and to work flexibly as a team member to ensure smooth and efficient flow of work through the service.
To process applications for annual leave/study leave, of the doctors within the team ensuring that all relevant team members are aware of forthcoming absences and are advised of the cover arrangements in place.
To submit invoices for Consultants expenses for work related activities in a timely manner ensuring that payments are processed.
To ensure that post/email/telephone enquiries are promptly sorted, recorded and actioned as appropriate, filtering them in an efficient manner in order to organise and assist with the workflow of the Team. To exercise initiative where appropriate in responding to incoming mail by drafting responses.
To co-operate with others towards maintaining efficient filing, records and bring-forward systems, properly indexed and cross-referenced, to ensure that location of all documents and files are properly recorded and that they are readily accessible.
To be able to access and use the NHS and the Trust information systems, e.g. to retrieve patient care related information.
To maintain and order stocks of stationery.
To take responsibility for the care and maintenance of the office equipment supplied to secretaries and the Consultants. To notify the IT Department of any problems with the computers and the other relevant repair services for equipment used.
To assist with the collection and collation of data and information, including statistical information relevant to the consultants scope of work to assist them to carry out their work efficiently.
To provide day to day support and assistance to new and temporary members of staff within the team as part of induction and good team working.
To assist in the induction of trainee doctors new to the Consultants team on a regular rotational basis. Provide them with a package of template letters, including the admission and discharge summaries to help them formulate their correspondence. Provide them with a timetable of activities, clinics, ward rounds etc. Provide directions where appropriate and help organise transport.
To maintain a system to ensure that the doctors, during the induction, are provided with the available personal safety alarms, Dictaphone, bleeps, and keys. An up-to-date log of these to be maintained to facilitate the retrieval and re-allocation as the doctors in the team changeover.
To have awareness of and be compliant with performance indicators including patient choice, waiting times, Was Not Bought (WNB) etc. to meet government/star rating targets.
To adhere to the principles and processes defined within the equal opportunities provision.
To report any health & safety issues or fire hazards to the Manager and take immediate action to minimise any risk or hazard.
To fully comply with the GDPR and related policies.
To recognise the sensitivity of business undertaken and to ensure strict confidentiality.

Job description

Job responsibilities

To become an effective member of the Medical Secretariat, developing productive working relationships with other members of the team, developing and demonstrating a sound understanding of the aims and business activities of the Trust. To ensure that all dealings are conducted in a manner that reflects the professional reputation of the Secretariat.
To work flexibly to provide efficient, high quality secretarial, administrative and support services to the Consultant and their medical colleagues as required and to maintain office cover.
To produce documents such as clinic letters and discharge summaries. Clinicians reports, general correspondence, minutes and presentations, etc., using audio, shorthand or copy typing skills as required. This element of the job requires sustained concentration as it involves understanding the diverse accent and use of English of the doctor and the transcription of dictations that use medical terminologies, medications, abbreviations and local practices. There will be frequent interruptions requiring urgent/immediate response.
Process case-notes of patients discharged from clinical caseloads; follow through ongoing care plans as indicated in reports. Allocate notes to relevant clinician or ensure that any standard letters are completed as appropriate. Where standard letters have been generated, ascertain from reports whether any supplementary letter/action is required and deal with appropriately.
To ensure that follow up appointments or referrals to other specialties are arranged where necessary.
Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
To manage and prioritise own workload appropriately, frequently under pressure, without supervision.
To react quickly to urgent situations in order to coordinate an excellent service to patients/their carers, health professionals and other professional bodies.
Excellent communication skills are vital: good relationships need to be established and maintained with other medical/professional staff (other external doctors) involved in patient care in order to ensure that these personnel engage in taking action where there is an urgent situation requiring their input.
Excellent telephone skills are required to communicate with patients with neuro-developmental and neuro-disability health conditions. The medical secretary is the first point of contact for these patients. Extreme patience, understanding and sensitivities required in such situations: they can be time-consuming and the patient needs to be reassured that their situation will be attended to and a response given at the earliest opportunity.
To pass on information received from patients/carers regarding their health condition, medication, problems they are experiencing, etc. to the Consultant and to ensure that this is done in an accurate and timely manner. This role is essential in the smooth running of patients care.
To relay advice of a clinical nature to patients, carers, GPs and members of the clinical team, acting on the instructions of the Consultant, ensuring that this is done accurately and comprehensively.
To maintain the upkeep of the Consultant's diary, to arrange meetings on their behalf, including the handling of associated administration such as room bookings, hospitality, the preparation and circulation of agendas and related papers as required and act as a point of contact for co-ordinating and ensuring that necessary details are made available to the Consultants and Speciality Doctors.
To participate, as required, in the arrangements for training programmes/conferences, ensuring that the relevant documentation is processed and that all necessary practical arrangements are in place for events to run smoothly.
To provide effective support to the Consultant in the various specialist he/she is involved (e.g. academic, research, arranging conferences, service development, clinical director, SI investigations, dealing with complaints, etc.), in order to provide a smooth and professional service in line with Trust policies.
To record new patient referrals, ensuring that the information is processed appropriately within the Trust guidelines.
To act as minute secretary at meetings/case conferences/working groups etc. when required, and to ensure that appropriate administrative follow-up action is taken.
Liaise with Reception Administrators for Appointments etc. regarding follow up appointments and liaise with diagnostic services in arranging or expediting urgent or routine investigations.
To arrange investigation appointments for patients at the request of the Consultant (e.g. bloods, EEGs, ECGs, X-rays, MRI Scans etc.) and, where appropriate, ensure all results are brought to the attention of the Consultant so that appropriate action can be taken.
To coordinate actions for patients requiring admission, including liaison with the necessary professionals.
Work as part of the clinical support team to ensure delivery of a comprehensive and effective administration service to clinical personnel across the directorate
Provide advice and demonstrate own activities or workplace routines to new or less experienced employees within the team.
To maintain confidentiality within the role with clinical changes to pathways across the EPUT.
To maintain a good understanding of clinical risk and in the absence of the Consultant, take the initiative to sign post the patient in crisis to the appropriate services such as crisis teams/helplines and alert the relevant professionals of the situation. .
To have a good working knowledge of the electronic patient records system used in the team. To participate in the process of updating these records with relevant information such as clinical information, personal data, email, telephone and paper based communications etc. in a timely fashion.
To provide secretarial cover to other Consultant teams as necessary for colleagues on sick/annual leave and to work flexibly as a team member to ensure smooth and efficient flow of work through the service.
To process applications for annual leave/study leave, of the doctors within the team ensuring that all relevant team members are aware of forthcoming absences and are advised of the cover arrangements in place.
To submit invoices for Consultants expenses for work related activities in a timely manner ensuring that payments are processed.
To ensure that post/email/telephone enquiries are promptly sorted, recorded and actioned as appropriate, filtering them in an efficient manner in order to organise and assist with the workflow of the Team. To exercise initiative where appropriate in responding to incoming mail by drafting responses.
To co-operate with others towards maintaining efficient filing, records and bring-forward systems, properly indexed and cross-referenced, to ensure that location of all documents and files are properly recorded and that they are readily accessible.
To be able to access and use the NHS and the Trust information systems, e.g. to retrieve patient care related information.
To maintain and order stocks of stationery.
To take responsibility for the care and maintenance of the office equipment supplied to secretaries and the Consultants. To notify the IT Department of any problems with the computers and the other relevant repair services for equipment used.
To assist with the collection and collation of data and information, including statistical information relevant to the consultants scope of work to assist them to carry out their work efficiently.
To provide day to day support and assistance to new and temporary members of staff within the team as part of induction and good team working.
To assist in the induction of trainee doctors new to the Consultants team on a regular rotational basis. Provide them with a package of template letters, including the admission and discharge summaries to help them formulate their correspondence. Provide them with a timetable of activities, clinics, ward rounds etc. Provide directions where appropriate and help organise transport.
To maintain a system to ensure that the doctors, during the induction, are provided with the available personal safety alarms, Dictaphone, bleeps, and keys. An up-to-date log of these to be maintained to facilitate the retrieval and re-allocation as the doctors in the team changeover.
To have awareness of and be compliant with performance indicators including patient choice, waiting times, Was Not Bought (WNB) etc. to meet government/star rating targets.
To adhere to the principles and processes defined within the equal opportunities provision.
To report any health & safety issues or fire hazards to the Manager and take immediate action to minimise any risk or hazard.
To fully comply with the GDPR and related policies.
To recognise the sensitivity of business undertaken and to ensure strict confidentiality.

Person Specification

Education

Essential

Good general education with maths and english to GCSE standard or equivalent
NVQ Level 3 business administration and / or equivalent experience

Desirable

Recognised medical secretary qualification/AMSPAR

Experience

Essential

Previous experience of working in an administrative/secretarial environment

Desirable

Previous experience working in the NHS
Previous experience/evidence of using clinical systems

Transferable Skills

Desirable

Evidence of audio typing/minute taking skills

Person Specification

Education

Essential

Good general education with maths and english to GCSE standard or equivalent
NVQ Level 3 business administration and / or equivalent experience

Desirable

Recognised medical secretary qualification/AMSPAR

Experience

Essential

Previous experience of working in an administrative/secretarial environment

Desirable

Previous experience working in the NHS
Previous experience/evidence of using clinical systems

Transferable Skills

Desirable

Evidence of audio typing/minute taking skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lakes (base pending confirmation)

Colchester

CO4 5JL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lakes (base pending confirmation)

Colchester

CO4 5JL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Gloucestershire Hospitals NHS Foundation Trust

Senior Pharmacy Assistant, Patient Services (SATO), Band 3

Gloucestershire Hospitals NHS Foundation Trust View all jobs

East of England

Permanent

Pharmacist

GBP 25,760 - 27,476 per year

Posted 9 day(s) ago

Reference: 2362941

Job summary

Senior Pharmacy Assistant, Patient Services (SATO), Band 3

- The Senior Pharmacy Assistant performs a wide range of duties within the Pharmacy Department, that help the Pharmacists & Technicians to provide a comprehensive dispensing and distribution service.

- Main duties are based in the Dispensary. It will include dispensing and final accuracy checking a variety of prescription types and electronic systems. Dependent on service need, it may include visits to wards to top-up stock, transfer medicines from pharmacy into patient bedside lockers, transfer medicines from a patient's previous ward to their current ward, filling orders for wards and departments, reception duties covering hospital staff and patients, computer ordering, and general house-keeping duties.

Main duties of the job

- Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.

- Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures

- Coordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.

- Dispensing controlled drugs according to standard operating procedures.

-Completing a final accuracy check of dispensed items in accordance with Standard Operating Procedures.

- Expiry date check the medicines on the shelves regularly.

- Ensure that any out-of-date items are removed in-line with Standard Operating Procedures

- Assist at Staff and patient reception areas:

- Front Reception: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.

- Direct any other business callers as required.

- To co-ordinate others to do this task if necessary.

- To answer the telephone and deal with routine enquiries regarding work in progress and communicating with the relevant member of staff for additional advice as required. Transfer calls to appropriately qualified staff if necessary

- Role may involve stock top-up to inpatient areas following thorough training

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year (pa, pro rata if part-time)

Contract

Permanent

Working pattern

Full-time

Reference number

318-26-T0556-A

Job locations

Cheltenham General Hospital (cross-site working may be required as per service needs)

Sandford Road

Cheltenham

GL53 7AN

United Kingdom

Job description

Job responsibilities

Dispensary

Under the supervision of the Senior Pharmacy Technician or nominated deputy

- Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.

- Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures

- Co-ordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.

- Dispensing controlled drugs according to standard operating procedures.

- Keep stock on the dispensary shelves, top up & tidy as required with backup stock from the stores.

- Expiry date check the medicines on the shelves regularly.

- Assist at Staff and patient reception areas:

- Front Reception: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.

- Direct any other business callers as required.

- To co-ordinate others to do this task if necessary.

- To answer the telephone and deal with routine enquiries regarding work in progress and communicating with the relevant member of staff for additional advice as required. Transfer calls to appropriately qualified staff if necessary.

Working alongside the Stores & Distribution team and dependent on service need:

- May be required to provide a top up service to wards, keeping the assigned wards fully stocked with medicines, ensuring they are rotated and expiry dates are checked, as stated in the top up standards.

- To ensure that the wards stock medicine supply needs are met and that the stock is used cost-effectively with minimum waste, liaising with Ward Sisters and Ward Pharmacists as required. This will include sorting returned medicines for re-use, counting them and returning to stock via the computer system.

- Process & assemble orders for wards & departments. Involves data entry and correct selection of goods, paying heed to Pharmacy stock control systems and ordering.

- Assist in sorting returned & waste medicines.

- Assist in keeping records of workload e.g. filing, photocopying.

- To ensure the patient services section always has a readily available supply of sundry items e.g. bottles, bags to use, by topping up daily and checking status of orders as required.

General

- Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.

- Be responsible for managing self to organise own daily duties. Be willing to re-arrange duties and prioritise according to service need if required to cover for absence. Senior Pharmacy Assistants will sometimes co-ordinate cover for duties & oversee/train less experienced staff.

- Shares advice & knowledge to train new assistants on the standard operating procedures within the working area.

- Participate in internal audits and surveys of service delivery as required. Ensure the standard operating procedures within the working area.

- Participate in internal audits and surveys of service delivery as required. Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.

- Provide Late night, Saturday, Sunday and Bank Holiday cover as per rota.

- Comply with the code of expectations & values that the trust expects

Job description

Job responsibilities

Dispensary

Under the supervision of the Senior Pharmacy Technician or nominated deputy

- Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.

- Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures

- Co-ordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.

- Dispensing controlled drugs according to standard operating procedures.

- Keep stock on the dispensary shelves, top up & tidy as required with backup stock from the stores.

- Expiry date check the medicines on the shelves regularly.

- Assist at Staff and patient reception areas:

- Front Reception: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.

- Direct any other business callers as required.

- To co-ordinate others to do this task if necessary.

- To answer the telephone and deal with routine enquiries regarding work in progress and communicating with the relevant member of staff for additional advice as required. Transfer calls to appropriately qualified staff if necessary.

Working alongside the Stores & Distribution team and dependent on service need:

- May be required to provide a top up service to wards, keeping the assigned wards fully stocked with medicines, ensuring they are rotated and expiry dates are checked, as stated in the top up standards.

- To ensure that the wards stock medicine supply needs are met and that the stock is used cost-effectively with minimum waste, liaising with Ward Sisters and Ward Pharmacists as required. This will include sorting returned medicines for re-use, counting them and returning to stock via the computer system.

- Process & assemble orders for wards & departments. Involves data entry and correct selection of goods, paying heed to Pharmacy stock control systems and ordering.

- Assist in sorting returned & waste medicines.

- Assist in keeping records of workload e.g. filing, photocopying.

- To ensure the patient services section always has a readily available supply of sundry items e.g. bottles, bags to use, by topping up daily and checking status of orders as required.

General

- Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.

- Be responsible for managing self to organise own daily duties. Be willing to re-arrange duties and prioritise according to service need if required to cover for absence. Senior Pharmacy Assistants will sometimes co-ordinate cover for duties & oversee/train less experienced staff.

- Shares advice & knowledge to train new assistants on the standard operating procedures within the working area.

- Participate in internal audits and surveys of service delivery as required. Ensure the standard operating procedures within the working area.

- Participate in internal audits and surveys of service delivery as required. Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.

- Provide Late night, Saturday, Sunday and Bank Holiday cover as per rota.

- Comply with the code of expectations & values that the trust expects

Person Specification

Qualifications

Essential

Good level of literacy and numeracy.
NVQ Level 2 in Pharmaceutical services or equivalent or evidence of willingness to work towards qualification.

Desirable

Proven picking/dispensing accuracy
Final Accuracy Checking Qualification or willingness to work towards

Experience

Essential

Previous pharmacy experience

Desirable

Previous pharmacy experience working in a hospital
Previous responsibility for carrying out ward stock top-up

Knowledge

Essential

Understanding of written Standard Operating Procedures
Ability to use computer, basic skills to operate electronic Pharmacy Systems

Desirable

Recent experience of implementing change or quality improvement

Qualities

Essential

Excellent interpersonal skills
Professional appearance
Able to perform manual handling tasks

Desirable

Capacity to work calmly under pressure
Ability to work in a team or independently as necessary
Motivated and reliable

Person Specification

Qualifications

Essential

Good level of literacy and numeracy.
NVQ Level 2 in Pharmaceutical services or equivalent or evidence of willingness to work towards qualification.

Desirable

Proven picking/dispensing accuracy
Final Accuracy Checking Qualification or willingness to work towards

Experience

Essential

Previous pharmacy experience

Desirable

Previous pharmacy experience working in a hospital
Previous responsibility for carrying out ward stock top-up

Knowledge

Essential

Understanding of written Standard Operating Procedures
Ability to use computer, basic skills to operate electronic Pharmacy Systems

Desirable

Recent experience of implementing change or quality improvement

Qualities

Essential

Excellent interpersonal skills
Professional appearance
Able to perform manual handling tasks

Desirable

Capacity to work calmly under pressure
Ability to work in a team or independently as necessary
Motivated and reliable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital (cross-site working may be required as per service needs)

Sandford Road

Cheltenham

GL53 7AN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital (cross-site working may be required as per service needs)

Sandford Road

Cheltenham

GL53 7AN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Chelsea and Westminster Hospital NHS Foundation Trust

PATCH Nurse - Paediatric Hospital at Home

Chelsea and Westminster Hospital NHS Foundation Trust View all jobs

North East England

Permanent

Registered Nurse/RN

GBP 39,959 - 48,117 per year

Posted 9 day(s) ago

Reference: 2362940

Job summary

This position offers the post holder an exciting opportunity to be part of a an innovative model of nursing care at West Middlesex University Hospital - PATCH team "Providing Assessment and Treatment for Children at Home", with support from the NWL PATCH Team, the Virtual Wards Programme and West London Children's Healthcare.

Main duties of the job

The post holder will use their clinical experience and skills to independently assess and manage acutely unwell children, ensuring all children referred to the PATCH team receive high quality, compassionate and effective care at home.

The post holder will utilise face to face, virtual and telephone consultations and where escalation of treatment is required, liaise with the hospital teams ensuring timely care is maintained.

A driving license is necessary for this role.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Per Annum plus HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

289-WLCH-121

Job locations

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Job description

Job responsibilities

- Ensure high standards of patient care at all times challenging and ensuring others challenge poor practise, in accordance with the NMC Professional Code of Conduct.
- Ensure local plans support all clinical quality external accreditation, for example the Care Quality Commission (CQC)
- Ensure agreed systems and process to consistently provide safe, effective high quality patient care and embed a culture of quality improvement
- Through visible clinical leadership ensure that the delivery of kind, compassionate and respectful care takes place, in line with the Trust values.
- Ensure that the delivery of care meets the individual needs of all patients and families.
- Ensure that all patient care is assessed, planned, prioritised and high quality, both physical and psychological delegating to support staff as required. Seek advice and support from other staff as required.
- In accordance with the individualised patient care, ensure clinical assessments are taken, results recorded and any appropriate actions taken based on the results.
- Ensure the maintenance of professional contemporaneous records at all times, document all actions and interventions in a clear and honest and timely manner in line with Trust policy.
- Ensure nursing team monitors patient progress, working towards safe and timely intervention.
- Using professional judgement be prepared to intercede and act as patient advocate to clarify prescribed plans of care.
- Manage concerns raised by patients and visitors in a proactive manner, review patient feedback results and update patient experience improvement plans, as needed.
- Champion a safeguarding culture, which meets the needs of all vulnerable patient groups.
- Ensure relatives and other staff are engaged in a professional manner and the team act in a courteous and polite manner at all times, thereby ensuring good public relations between patients, public and staff.
- Store, check and administer drugs in accordance with the Trust Medicines policy.
- Work off site when required with the possibility of conducting home visits, in line with the Trust lone worker policy
- Ensure nursing documentation is maintained

Please see attached job description for more information on the roles and responsibilities of the post holder

Job description

Job responsibilities

- Ensure high standards of patient care at all times challenging and ensuring others challenge poor practise, in accordance with the NMC Professional Code of Conduct.
- Ensure local plans support all clinical quality external accreditation, for example the Care Quality Commission (CQC)
- Ensure agreed systems and process to consistently provide safe, effective high quality patient care and embed a culture of quality improvement
- Through visible clinical leadership ensure that the delivery of kind, compassionate and respectful care takes place, in line with the Trust values.
- Ensure that the delivery of care meets the individual needs of all patients and families.
- Ensure that all patient care is assessed, planned, prioritised and high quality, both physical and psychological delegating to support staff as required. Seek advice and support from other staff as required.
- In accordance with the individualised patient care, ensure clinical assessments are taken, results recorded and any appropriate actions taken based on the results.
- Ensure the maintenance of professional contemporaneous records at all times, document all actions and interventions in a clear and honest and timely manner in line with Trust policy.
- Ensure nursing team monitors patient progress, working towards safe and timely intervention.
- Using professional judgement be prepared to intercede and act as patient advocate to clarify prescribed plans of care.
- Manage concerns raised by patients and visitors in a proactive manner, review patient feedback results and update patient experience improvement plans, as needed.
- Champion a safeguarding culture, which meets the needs of all vulnerable patient groups.
- Ensure relatives and other staff are engaged in a professional manner and the team act in a courteous and polite manner at all times, thereby ensuring good public relations between patients, public and staff.
- Store, check and administer drugs in accordance with the Trust Medicines policy.
- Work off site when required with the possibility of conducting home visits, in line with the Trust lone worker policy
- Ensure nursing documentation is maintained

Please see attached job description for more information on the roles and responsibilities of the post holder

Person Specification

Education and Qualifications

Essential

Part 1 Registered Nurse - Child or equivalent
Level 3 Safeguarding
PILS certificate
Mentoring/Assessing Qualification

Desirable

Advanced/Enhanced Assessment Course
Evidence of further study

Experience

Essential

Minimum 3 years post qualification

Desirable

Experience working in a Hospital @ Home team
Experience working in the Emergency Department
Community nursing experience

Skills and knowledge

Essential

Clinical assessment skills
Clinical documentary competence in IV Drug Administration
UK Driving License or equivalent
Excellent communication and interpersonal skills necessary to interact with the patients; the multidisciplinary team; emergency services; and the outside agencies necessary for the efficient running of the service
Ability to manage own time and prioritise
Ability to deal with relatives in a stressful situation, giving a high level of support and advice
Able to recognise the potential for physical or verbal violence and take action to defuse the situation.
Ensure correct use of IT systems and awareness of the importance of information governance
Be aware of role in a major incident and be capable of managing the department response to an incident.
An understanding of professional issues relating to safeguarding the child and family.
Proven leadership qualities

Desirable

Knowledge of quality, standard setting, benchmarking and audit.

Trust Values

Essential

Putting patients first
Responsive to patients and staff
Open and honest
Unfailingly kind
Determined to develop

Person Specification

Education and Qualifications

Essential

Part 1 Registered Nurse - Child or equivalent
Level 3 Safeguarding
PILS certificate
Mentoring/Assessing Qualification

Desirable

Advanced/Enhanced Assessment Course
Evidence of further study

Experience

Essential

Minimum 3 years post qualification

Desirable

Experience working in a Hospital @ Home team
Experience working in the Emergency Department
Community nursing experience

Skills and knowledge

Essential

Clinical assessment skills
Clinical documentary competence in IV Drug Administration
UK Driving License or equivalent
Excellent communication and interpersonal skills necessary to interact with the patients; the multidisciplinary team; emergency services; and the outside agencies necessary for the efficient running of the service
Ability to manage own time and prioritise
Ability to deal with relatives in a stressful situation, giving a high level of support and advice
Able to recognise the potential for physical or verbal violence and take action to defuse the situation.
Ensure correct use of IT systems and awareness of the importance of information governance
Be aware of role in a major incident and be capable of managing the department response to an incident.
An understanding of professional issues relating to safeguarding the child and family.
Proven leadership qualities

Desirable

Knowledge of quality, standard setting, benchmarking and audit.

Trust Values

Essential

Putting patients first
Responsive to patients and staff
Open and honest
Unfailingly kind
Determined to develop

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Betts Avenue Medical Centre

Medical Receptionist

Betts Avenue Medical Centre View all jobs

North East England

Permanent

Admin and Clerical

Posted 9 day(s) ago

Reference: 2362919

Job summary

In order to strengthen our admin team, we are looking for a Medical Receptionist to join the practice.

The Medical Receptionist provides a professional, efficient and patient-focused reception and administrative service within a busy GP Surgery. The post holder acts as the first point of contact for patients and healthcare professionals, ensuring a high standard of customer service while maintaining strict confidentiality and compliance with Practice policies.

The role supports the smooth running of the practice by managing appointments, responding to patient enquiries, processing clinical administration tasks and assisting the multidisciplinary healthcare team. The post holder will work within the GP surgery systems while promoting patient access to healthcare services.

Main duties of the job

Work in a busy reception and administration team greeting patients at reception and directing them to the relevant practitioner.
Answering telephone calls and promptly dealing with patient queries to meet their needs.
Signposting patients to alternative services where required.
Dealing with requests from Patients to access on line services
Other administrative duties as requried
To work at either the Kenton or Benwell surgery as reqruied

About us

Betts Avenue is a long-established GP Practice operating in the heart of Newcastle over two sites (Kenton and Benwell). We currently have 3 GP Partners, 2 Salaried GP's, 1 ACP & 1 ANP. We are supported by an established nursing team, HCAs and admin team delivering a range of services to a population of approximately 10,500 patients.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0814-26-0010

Job locations

2 Betts Avenue

Newcastle Upon Tyne

NE15 6TQ

United Kingdom

Kenton Medical Centre

Sherringham Avenue

Newcastle Upon Tyne

Tyne and Wear

NE3 3QP

United Kingdom

Job description

Job responsibilities

Job Purpose

The Medical Receptionist provides a professional, efficient and patient-focused reception and administrative service within a busy GP Surgery. The post holder acts as the first point of contact for patients and healthcare professionals, ensuring a high standard of customer service while maintaining strict confidentiality and compliance with Practice policies.

The role supports the smooth running of the practice by managing appointments, responding to patient enquiries, processing clinical administration tasks and assisting the multidisciplinary healthcare team. The post holder will work within the GP surgery systems while promoting patient access to healthcare services.

Key Responsibilities

Reception and Patient Care

Provide a professional, friendly and welcoming service to patients, visitors and healthcare professionals.
Act as the first point of contact for patients attending the surgery or contacting the practice via telephone or online services.
Direct patients to the most appropriate clinician or healthcare service
Assist patients who require urgent medical attention and follow the triage/oncall protocol
Monitor patient flow within the waiting area and keep patients informed of delays.

Appointment and Access Management

Manage the computerised appointment system SystmOne
Book, amend and cancel appointments for GPs, nurses, pharmacists, healthcare assistants and other clinicians.
Process appointment requests through telephone, online access systems and face-to-face enquiries.
Record requests for home visits in accordance with practice protocols.

Telephone and Communication Duties

Answer incoming calls promptly and efficiently.
Handle a high volume of calls while maintaining professionalism and patient confidentiality.
Accurately record messages and forward them to clinicians or relevant team members.
Communicate effectively with external healthcare organisations including hospitals, community services, pharmacies and laboratories.

Patient Administration

Process new patient registrations in line with practice procedures.
Maintain and update patient records accurately.
Scan and file clinical correspondence including hospital letters, discharge summaries, laboratory reports and referral documents.
Manage incoming and outgoing correspondence via post and electronic systems.

Prescription and Clinical Administration

Process repeat prescription requests from patients and pharmacies through telephone, online services and email.
Ensure prescription requests are processed in line with practice procedures.
Assist with issuing test results and clinical information where appropriate.
Ensure specimens are recorded, labelled and sent to the laboratory using the designated courier service.
Ensure hospital results and laboratory reports are passed to the appropriate clinician for review when needed.

Online Patient Services

Promote and assist patients in registering for online services
Respond to patient queries received through online messaging systems.

Clinic and Practice Support

Assist with the organisation and booking of annual reviews and seasonal flu clinics.
Support patient recall systems for chronic disease management and annual reviews.
Ensure consulting rooms are stocked
Check and tidy clinical rooms

Compliance, Governance and Safeguarding

Maintain strict patient confidentiality in accordance with GDPR
Adhere to practice policies including Safeguarding, Infection Prevention and Control, Health and Safety, and Equality and Diversity.
Participate in essential training including safeguarding, information governance and mandatory training

Teamwork and Professional Conduct

Work effectively as part of a team including GPs, nurses, pharmacists, administrators and allied healthcare professionals.
Communicate professionally with colleagues and external healthcare providers.
Participate in practice meetings, training sessions

Person Specification

Essential Skills

Excellent communication and interpersonal skills.
Strong telephone and patient communication skills.
Good organisational and time management abilities.
Ability to work effectively in a busy environment.
Ability to use initiative and prioritise workload.
Ability to maintain confidentiality and professionalism at all times.

Desirable Skills

Experience using clinical systems
Knowledge of NHS services, primary care pathways and care navigation.

Experience

Essential

Experience working with the public in a customer service or reception role.
Experience handling confidential or sensitive information.

Desirable

Previous experience in a GP practice, NHS or healthcare setting.
Experience managing appointments or working within medical administration.

Personal Attributes

Professional appearance and positive attitude.
Friendly, approachable and empathetic manner.
Flexible and adaptable approach to work.
Ability to work collaboratively within a team environment.
Mature approach with the ability to deal sensitively with patients.
Ability to remain calm and professional in high-pressure situations.

Job description

Job responsibilities

Job Purpose

The Medical Receptionist provides a professional, efficient and patient-focused reception and administrative service within a busy GP Surgery. The post holder acts as the first point of contact for patients and healthcare professionals, ensuring a high standard of customer service while maintaining strict confidentiality and compliance with Practice policies.

The role supports the smooth running of the practice by managing appointments, responding to patient enquiries, processing clinical administration tasks and assisting the multidisciplinary healthcare team. The post holder will work within the GP surgery systems while promoting patient access to healthcare services.

Key Responsibilities

Reception and Patient Care

Provide a professional, friendly and welcoming service to patients, visitors and healthcare professionals.
Act as the first point of contact for patients attending the surgery or contacting the practice via telephone or online services.
Direct patients to the most appropriate clinician or healthcare service
Assist patients who require urgent medical attention and follow the triage/oncall protocol
Monitor patient flow within the waiting area and keep patients informed of delays.

Appointment and Access Management

Manage the computerised appointment system SystmOne
Book, amend and cancel appointments for GPs, nurses, pharmacists, healthcare assistants and other clinicians.
Process appointment requests through telephone, online access systems and face-to-face enquiries.
Record requests for home visits in accordance with practice protocols.

Telephone and Communication Duties

Answer incoming calls promptly and efficiently.
Handle a high volume of calls while maintaining professionalism and patient confidentiality.
Accurately record messages and forward them to clinicians or relevant team members.
Communicate effectively with external healthcare organisations including hospitals, community services, pharmacies and laboratories.

Patient Administration

Process new patient registrations in line with practice procedures.
Maintain and update patient records accurately.
Scan and file clinical correspondence including hospital letters, discharge summaries, laboratory reports and referral documents.
Manage incoming and outgoing correspondence via post and electronic systems.

Prescription and Clinical Administration

Process repeat prescription requests from patients and pharmacies through telephone, online services and email.
Ensure prescription requests are processed in line with practice procedures.
Assist with issuing test results and clinical information where appropriate.
Ensure specimens are recorded, labelled and sent to the laboratory using the designated courier service.
Ensure hospital results and laboratory reports are passed to the appropriate clinician for review when needed.

Online Patient Services

Promote and assist patients in registering for online services
Respond to patient queries received through online messaging systems.

Clinic and Practice Support

Assist with the organisation and booking of annual reviews and seasonal flu clinics.
Support patient recall systems for chronic disease management and annual reviews.
Ensure consulting rooms are stocked
Check and tidy clinical rooms

Compliance, Governance and Safeguarding

Maintain strict patient confidentiality in accordance with GDPR
Adhere to practice policies including Safeguarding, Infection Prevention and Control, Health and Safety, and Equality and Diversity.
Participate in essential training including safeguarding, information governance and mandatory training

Teamwork and Professional Conduct

Work effectively as part of a team including GPs, nurses, pharmacists, administrators and allied healthcare professionals.
Communicate professionally with colleagues and external healthcare providers.
Participate in practice meetings, training sessions

Person Specification

Essential Skills

Excellent communication and interpersonal skills.
Strong telephone and patient communication skills.
Good organisational and time management abilities.
Ability to work effectively in a busy environment.
Ability to use initiative and prioritise workload.
Ability to maintain confidentiality and professionalism at all times.

Desirable Skills

Experience using clinical systems
Knowledge of NHS services, primary care pathways and care navigation.

Experience

Essential

Experience working with the public in a customer service or reception role.
Experience handling confidential or sensitive information.

Desirable

Previous experience in a GP practice, NHS or healthcare setting.
Experience managing appointments or working within medical administration.

Personal Attributes

Professional appearance and positive attitude.
Friendly, approachable and empathetic manner.
Flexible and adaptable approach to work.
Ability to work collaboratively within a team environment.
Mature approach with the ability to deal sensitively with patients.
Ability to remain calm and professional in high-pressure situations.

Person Specification

Knowledge

Essential

- Skills in dealing with public
- Able to work under pressure at times
- Able to answer calls promptly

Desirable

- Knowledge of NHS and primary care

Experience

Essential

- Ability to work in a confidential manner

Desirable

- Reception/customer service experience

Personal Attributes

Essential

- Smart appearance
- Flexible/adaptable
- Ability to work as part of team
- Mature approach
- Confidentiality

Desirable

- Sense of humour and ability to deal sensitively with the public at times

Skills

Essential

- Good communication and telephone skills.
- Good organisational skills.
- Ability to use own initiative

Desirable

- Computer experience

Person Specification

Knowledge

Essential

- Skills in dealing with public
- Able to work under pressure at times
- Able to answer calls promptly

Desirable

- Knowledge of NHS and primary care

Experience

Essential

- Ability to work in a confidential manner

Desirable

- Reception/customer service experience

Personal Attributes

Essential

- Smart appearance
- Flexible/adaptable
- Ability to work as part of team
- Mature approach
- Confidentiality

Desirable

- Sense of humour and ability to deal sensitively with the public at times

Skills

Essential

- Good communication and telephone skills.
- Good organisational skills.
- Ability to use own initiative

Desirable

- Computer experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Betts Avenue Medical Centre

Address

2 Betts Avenue

Newcastle Upon Tyne

NE15 6TQ

United Kingdom

Employer's website

https://www.bettsavenue.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Betts Avenue Medical Centre

Address

2 Betts Avenue

Newcastle Upon Tyne

NE15 6TQ

United Kingdom

Employer's website

https://www.bettsavenue.nhs.uk/ (Opens in a new tab)

Chelsea and Westminster Hospital NHS Foundation Trust

Senior Sister / Charge Nurse - Pre Operative Assessment

Chelsea and Westminster Hospital NHS Foundation Trust View all jobs

North East England

Permanent

Registered Nurse/RN

GBP 49,387 - 56,515 per year

Posted 9 day(s) ago

Reference: 2362912

Job summary

The main purpose of the role is to provide day to day management and leadership for the Preoperative Assessment Centre team.Aspects of the role include:Patients:? Operate a patient-responsive service so that all patients receive an appropriate and competent preoperative assessment.? Have specific continuing responsibility for the assessing, planning, implementing and evaluation of programmes of preoperative care for all elective surgical patients.? Ensure the highest standards of nursing practice are delivered, as reflected by the Trusts Values.? Participate in setting standards of care within the specialist area of perioperative care. This includes the deployment and supervision of all staff working within the Preoperative Assessment Centre Team.Staff and Non-Pay Resources:? Ensure efficient use of all resources by using clinic templates and actively managing staff rotas, annual / study leave coordination and non-pay budget? Provide ongoing developmental support for the nursing, support workers and administrative staff? Hold and manage the budget for the POAC area and act as authorised signatory.

Main duties of the job

The post holder will work closely and collaboratively with the Consultant Anaesthetist POA Matron and all health care professionals involved in the care pathway of the elective and urgent surgical patient including:

? Preoperative Assessment team on a day to day basis

? Clinical and administrative staff within POAC including nursing staff, anaesthetists,

POA assistant practioner and Support workers

? Admissions and scheduling Staff across all surgical directorates

? Ward and Clinical Staff Trust wide

Service Improvement:

? Involve patients and other users of the service to maintain a continuous service improvement cycle. Use Trust resources to develop own improvement skills.

? Involve and motivate the multi-disciplinary team, to develop and promote the POA service and implement nurse led POA for all elective and emergency surgical patients Trust wide.

Performance and Activity:

? Tailor service and clinic templates so that the optimum numbers of patients are seen to meet the Trust capacity plan, whilst promoting and maintaining a high level of service quality.

About us

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year pa plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

289-PC-298

Job locations

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Job description

Job responsibilities

Roles and responsibilities

Clinical

1. Use the appropriate level of clinical and non-clinical skills to ensure all surgical patients are optimised prior to surgery within the remit of the Preoperative Assessment Centre

2. Prepare the patient physically, psychologically and socially for surgery and associated anaesthetic

3. Be accountable for assessing planning, implementing and evaluating pathways of care in a manner that reflects the Trusts Values.

4. Manage and participate in the clinical rota for the POAC, ensuring efficient patient flow and clinic templates that reflect demand on the service

5. In conjunction with the Consultant Anaesthetist, take responsibility for the management of complex cases, referring patients to the appropriate health care professional as necessary to ensure maximum preoperative optimisation is achieved

6. Safely perform the clinical interventions required to perform a holistic pre-operative assessment for elective patients

7. Request investigations and take on the associated accountabilities, using the Trust Electronic Patient Record (EPR) system

8. Plan and organize admission arrangements with relevant department to ensure patients safety and to minimise cancellation on the day.

9. Maintain standard of documentation in accordance with the NMC Standard for Records and Record Keeping

10. Act as a clinical role model for all POA team members in the delivery of a high standard of specialist nursing care within the areas designated for Pre-operative Assessment (POA).

Communication

1. Support patients, carers and staff through the information giving process, assessing level of understanding and comprehension, with appropriate attention to the process of informed consent

2. In collaboration with the MDT, develop patient information resources and ensure they are updated and revised in accordance with Trust policy

3. Use and develop negotiation skills both verbal and written

4. Chair POA/ relevant meetings and act as a recorder for meetings

5. Deal with inter-professional conflict and assist Divisional Nurse Lead in negotiating and problem solving

6. Pass on organisational, Directorate and service development updates to the whole POAC team and feedback local team views to senior management

7. Represent the Divisional Nurse Lead at POA meetings/events, when required

Management of People/ Time/ Resources

1. Manage the whole POAC Team on a day-to-day basis, ensuring an efficient elective and emergency POA service for all patients/Trust wide

2. Profile and develop skill mix based on clinical activity in order to ensure the delivery of appropriate care for all patients using the service

3. Organise time to ensure both clinical and management commitments are fulfilled.

4. Take responsibility for the recruitment and retention of new POAC staff and ensure all staff that participate, are trained in good recruitment and selection practice

5. Act as an authorised signatory for the hire of temporary staff under the direction of the DNL

6. Ensure all POAC staff are appraised and receive regular feedback on their progress in accordance with National and Trust Policy, Agenda for Change & Knowledge and Skills Framework. This should include ensuring all appraisers receive appropriate training

7. Lead and evaluate professional development programmes in accordance with Directorates development pathway

8. Ensure that the balance between workload and available resources is linked to appropriate levels of training and expertise. Assist with the development and implementation of education and training programme for junior staff

9. Manage the POAC budget and ensure efficient use of resources, with direction as necessary from the Clinical Nurse Lead

10. Delegate as appropriate to ensure that necessary stores and equipment are available and in good working order

11. Under the direction of the DNL participate in service development projects and assist with the setting and implementation of priorities and objectives

12. Promote and participate in POA service improvement and act as a key influencer for effective change management

13. In conjunction with the DNL, develop and maintain effective partnership working with the relevant medical leads; thus ensuring patient responsive practice and service improvement

14. Implement policies and propose changes to practice for preoperative assessment and the perioperative care service in response to patient or service needs.

15. Take responsibility with the DNL for ensuring that all staff are fully conversant with the

Procedures to be used in emergency situations and for their attendance at mandatory ongoing training sessions

Quality Improvement/ Clinical Governance

1. Take responsibility for auditing of clinical outcomes, standard setting and POAC staff involvement in improving quality of service

2. Take responsibility for developing a continuous programme of POAC performance monitoring, in collaboration with key stakeholders and the Information team

3. Take immediate local action to mitigate patient or user dissatisfaction or complaint Investigate any formal patient complaints in accordance with the Trust Complaints Procedure

4. In conjunction with the Divisional Nurse Lead, assist in the accurate and immediate investigation of all incidents and accidents to patients or staff, and instigate appropriate remedial action and risk reduction. Maintain risk register for POAC and take responsibility for departmental health and safety

5. Take local responsibility for the health and safety aspects in the POAC area to ensure a safe working and patient environment

6. Assist with or participate in departmental and Trust initiatives or audits, related to Service Improvement / Clinical Governance

7. Assist in the implementation of statutory guidelines e.g. NICE guidelines, National Service Frameworks

8. Follow the principles within the Clinical Governance and Research Governance Framework using clinical risk team as a resource

9. Act in accordance with the NMC Code of Conduct & Scope of Professional Practice and guide others to do the same

10. Practice in accordance with the core principles of the Trusts Nursing & Midwifery Strategy

11. As agreed by the anaesthetic consultant, appropriate ICPs and models of care that reflect the need for service improvement and ensure a consistent and POA Service, appropriate to patient needs and with equity of access

12. Design service provision to ensure minimal waits and provide walk-in appointments so that all patients ultimately receive a timely POA

Education & Training

1. Co-ordinate and participate in the continuous personal development of the POAC team in collaboration with Divisional Nurse Lead. This will include ensuring all staff receive regular appraisal and have Personal Development Plans as well as induction of new members of the team

2. In collaboration with DNL co-ordinate and evaluate educational initiatives in the POAC and ensure a comprehensive learning environment

3. Maintain records of performance reviews, study days, competency assessments of all staff within the department

4. Facilitate others to develop informal teaching skills

5. Act as a clinical resource role model and advisor

6. In collaboration with Divisional Nurse Lead undertake an annual (April)Training Needs Analysis Assessment for the service taking into account any changes in clinical service delivery or evidence based practice Job title - Job description Month Year Chelsea and Westminster Hospital NHS Foundation Trust 8

7. In collaboration with DNL and Anaesthetic Lead identify and develop appropriate teaching programmes for patients and carers and evaluate effectiveness

8. Actively participate in a periodic performance appraisal, in accordance with the Trust guidelines

9. Attend both personal and professional development activities that enhance the role and the service.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Job description Job responsibilities Roles and responsibilities Clinical 1. Use the appropriate level of clinical and non-clinical skills to ensure all surgical patients are optimised prior to surgery within the remit of the Preoperative Assessment Centre 2. Prepare the patient physically, psychologically and socially for surgery and associated anaesthetic 3. Be accountable for assessing planning, implementing and evaluating pathways of care in a manner that reflects the Trusts Values. 4. Manage and participate in the clinical rota for the POAC, ensuring efficient patient flow and clinic templates that reflect demand on the service 5. In conjunction with the Consultant Anaesthetist, take responsibility for the management of complex cases, referring patients to the appropriate health care professional as necessary to ensure maximum preoperative optimisation is achieved 6. Safely perform the clinical interventions required to perform a holistic pre-operative assessment for elective patients 7. Request investigations and take on the associated accountabilities, using the Trust Electronic Patient Record (EPR) system 8. Plan and organize admission arrangements with relevant department to ensure patients safety and to minimise cancellation on the day. 9. Maintain standard of documentation in accordance with the NMC Standard for Records and Record Keeping 10. Act as a clinical role model for all POA team members in the delivery of a high standard of specialist nursing care within the areas designated for Pre-operative Assessment (POA). Communication 1. Support patients, carers and staff through the information giving process, assessing level of understanding and comprehension, with appropriate attention to the process of informed consent 2. In collaboration with the MDT, develop patient information resources and ensure they are updated and revised in accordance with Trust policy 3. Use and develop negotiation skills both verbal and written 4. Chair POA/ relevant meetings and act as a recorder for meetings 5. Deal with inter-professional conflict and assist Divisional Nurse Lead in negotiating and problem solving 6. Pass on organisational, Directorate and service development updates to the whole POAC team and feedback local team views to senior management 7. Represent the Divisional Nurse Lead at POA meetings/events, when required Management of People/ Time/ Resources 1. Manage the whole POAC Team on a day-to-day basis, ensuring an efficient elective and emergency POA service for all patients/Trust wide 2. Profile and develop skill mix based on clinical activity in order to ensure the delivery of appropriate care for all patients using the service 3. Organise time to ensure both clinical and management commitments are fulfilled. 4. Take responsibility for the recruitment and retention of new POAC staff and ensure all staff that participate, are trained in good recruitment and selection practice 5. Act as an authorised signatory for the hire of temporary staff under the direction of the DNL 6. Ensure all POAC staff are appraised and receive regular feedback on their progress in accordance with National and Trust Policy, Agenda for Change & Knowledge and Skills Framework. This should include ensuring all appraisers receive appropriate training 7. Lead and evaluate professional development programmes in accordance with Directorates development pathway 8. Ensure that the balance between workload and available resources is linked to appropriate levels of training and expertise. Assist with the development and implementation of education and training programme for junior staff 9. Manage the POAC budget and ensure efficient use of resources, with direction as necessary from the Clinical Nurse Lead 10. Delegate as appropriate to ensure that necessary stores and equipment are available and in good working order 11. Under the direction of the DNL participate in service development projects and assist with the setting and implementation of priorities and objectives 12. Promote and participate in POA service improvement and act as a key influencer for effective change management 13. In conjunction with the DNL, develop and maintain effective partnership working with the relevant medical leads; thus ensuring patient responsive practice and service improvement 14. Implement policies and propose changes to practice for preoperative assessment and the perioperative care service in response to patient or service needs. 15. Take responsibility with the DNL for ensuring that all staff are fully conversant with the Procedures to be used in emergency situations and for their attendance at mandatory ongoing training sessions Quality Improvement/ Clinical Governance 1. Take responsibility for auditing of clinical outcomes, standard setting and POAC staff involvement in improving quality of service 2. Take responsibility for developing a continuous programme of POAC performance monitoring, in collaboration with key stakeholders and the Information team 3. Take immediate local action to mitigate patient or user dissatisfaction or complaint Investigate any formal patient complaints in accordance with the Trust Complaints Procedure 4. In conjunction with the Divisional Nurse Lead, assist in the accurate and immediate investigation of all incidents and accidents to patients or staff, and instigate appropriate remedial action and risk reduction. Maintain risk register for POAC and take responsibility for departmental health and safety 5. Take local responsibility for the health and safety aspects in the POAC area to ensure a safe working and patient environment 6. Assist with or participate in departmental and Trust initiatives or audits, related to Service Improvement / Clinical Governance 7. Assist in the implementation of statutory guidelines e.g. NICE guidelines, National Service Frameworks 8. Follow the principles within the Clinical Governance and Research Governance Framework using clinical risk team as a resource 9. Act in accordance with the NMC Code of Conduct & Scope of Professional Practice and guide others to do the same 10. Practice in accordance with the core principles of the Trusts Nursing & Midwifery Strategy 11. As agreed by the anaesthetic consultant, appropriate ICPs and models of care that reflect the need for service improvement and ensure a consistent and POA Service, appropriate to patient needs and with equity of access 12. Design service provision to ensure minimal waits and provide walk-in appointments so that all patients ultimately receive a timely POA Education & Training 1. Co-ordinate and participate in the continuous personal development of the POAC team in collaboration with Divisional Nurse Lead. This will include ensuring all staff receive regular appraisal and have Personal Development Plans as well as induction of new members of the team 2. In collaboration with DNL co-ordinate and evaluate educational initiatives in the POAC and ensure a comprehensive learning environment 3. Maintain records of performance reviews, study days, competency assessments of all staff within the department 4. Facilitate others to develop informal teaching skills 5. Act as a clinical resource role model and advisor 6. In collaboration with Divisional Nurse Lead undertake an annual (April)Training Needs Analysis Assessment for the service taking into account any changes in clinical service delivery or evidence based practice Job title - Job description Month Year Chelsea and Westminster Hospital NHS Foundation Trust 8 7. In collaboration with DNL and Anaesthetic Lead identify and develop appropriate teaching programmes for patients and carers and evaluate effectiveness 8. Actively participate in a periodic performance appraisal, in accordance with the Trust guidelines 9. Attend both personal and professional development activities that enhance the role and the service. This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager. All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Person Specification

Education and Qualifications

Essential

Registered Nurse
Teaching and Assessing Qualification
Evidence of post registration study

Desirable

Management & Leadership qualifications
Physical Assessment Module
Relevant MSc level study
Counselling certificate
ILS Certificate

Experience

Essential

4 / 5 years post registration in Pre - Op
Surgical ward / theatre experience
Management & Leadership experience

Desirable

Service Development
Audit and research experience
Benchmarking & monitoring

Skills and Knowledge

Essential

Good knowledge of National POA guidelines
Leadership skills
Leadership skills
Excellent Communication skills

Person Specification Education and Qualifications Essential Registered Nurse Teaching and Assessing Qualification Evidence of post registration study Desirable Management & Leadership qualifications Physical Assessment Module Relevant MSc level study Counselling certificate ILS Certificate Experience Essential 4 / 5 years post registration in Pre - Op Surgical ward / theatre experience Management & Leadership experience Desirable Service Development Audit and research experience Benchmarking & monitoring Skills and Knowledge Essential Good knowledge of National POA guidelines Leadership skills Leadership skills Excellent Communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Homerton Healthcare NHS Foundation Trust

Locum Consultant in Emergency General Surgery with Benign Upper GI

Homerton Healthcare NHS Foundation Trust View all jobs

North East England

Temporary

General Surgeon

GBP 113,565 - 150,569 per year

Posted 9 day(s) ago

Reference: 2362884

Job summary

This position of Locum Emergency General Surgery Consultant with Upper GI Interest' is designed to help with the evolution and growth of our unit. The new post will be based in the Department of General Surgery and bring the number of EGS Consultants to five.

Weare hoping to appoint a consultant with prior upper GItraining, and we anticipate the new appointees will be able to deliver a range of procedures (elective and emergency) from early on in their appointment, although mentoring will be available for those who require it.

Main duties of the job

The new consultant will alternate emergency cover on a one week on/four weeks off basis with the other four EGS consultants. When covering the emergency service, the post holder will be free of all other elective clinical duties during daytime hours enabling them to see new emergency admissions, as well as to see and manage the existing emergency admissions and operate on patients in a dedicated CEPOD list. There are also weekday Same Day Emergency Care (SDEC) appointments overseen by the EGS consultant.

Open and laparoscopic emergency operations are undertaken, including 'hot' laparoscopic cholecystectomies. As the hospital has a large Bariatric Department, any bariatric emergencies should be discussed with a relevant bariatric consultant. The hospital takes part in the NELA audit, to which the post holder will be expected to contribute.

There will be an on-call evening and weekend commitment on a 1 in 13 basis.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Details

Date posted

24 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum (pro rata)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

293-Consultant-428

Job locations

Homerton Hospital

Homerton Row

London, England, United Kingdom

E9 6SR

United Kingdom

Job description

Job responsibilities

There will be an average of 8 PAs of direct clinical care, and 2 PAs allocated for supporting professional activities. As a senior employee of the Trust you will work in close co-operation with and support other clinical, medical, professional and managerial colleagues in providing high quality, safe health care to patients. Integral to these responsibilities is the following:

the provision of a first-class service

effective leadership to all staff engaged in the specialty

active involvement in undergraduate and post graduate teaching and training

undertaking all work in accordance with trust policies and procedures including the Code of Behaviour

conducting clinical practice in accordance with contractual requirements and within the parameters of Homertons business plans

contribute to the management of the clinical service and service development.

TeCClinical Responsibilities

The post-holder will be expected to lead the appropriate and safe management of patients under his or her care, including elective and emergency general surgery patients.

An office, computer, and appropriate secretarial support will be provided.

2. Teaching and academic activity

The post holder will participate in the postgraduate and undergraduate teaching and training program within the hospital. Research activity will be encouraged.

3. Management and clinical audit

The post holder will be expected to contribute to the development of the service within the directorate. The appointee will be expected to take part in the management and routine administrative duties associated with the care of their patients, running of clinical departments and the supervision of junior medical staff and specialist nurses. In addition, he or she will be expected to adopt an active role in the wider management arena within the directorate where appropriate.

The department has a strong focus on clinical audit and clinical risk management and there are regular clinical audit meetings and case review meetings which the appointee will be expected to attend when possible. The Trust is committed to developing a clear approach to clinical governance and the post holder will be expected to play a key role in this area, participating in the development and implementation of specific initiatives when appropriate.

The Trust is committed to implementing the new deal and EWTD for junior doctors, particularly on junior doctors hours. All Trust consultants are responsible for ensuring that the hours targets are met and timetabled educational programmes are maintained.

4. Continuing professional development

Continuing professional development is an integral part of a consultant post. The appointee will be encouraged to ensure that his/her full entitlement to study leave is taken. The appointee will be expected to attend an annual job plan review with the Clinical Director of the service.

For full details of the role please view the job description and person specification.

Job description Job responsibilities There will be an average of 8 PAs of direct clinical care, and 2 PAs allocated for supporting professional activities. As a senior employee of the Trust you will work in close co-operation with and support other clinical, medical, professional and managerial colleagues in providing high quality, safe health care to patients. Integral to these responsibilities is the following: the provision of a first-class service effective leadership to all staff engaged in the specialty active involvement in undergraduate and post graduate teaching and training undertaking all work in accordance with trust policies and procedures including the Code of Behaviour conducting clinical practice in accordance with contractual requirements and within the parameters of Homertons business plans contribute to the management of the clinical service and service development. TeCClinical Responsibilities The post-holder will be expected to lead the appropriate and safe management of patients under his or her care, including elective and emergency general surgery patients. An office, computer, and appropriate secretarial support will be provided. 2. Teaching and academic activity The post holder will participate in the postgraduate and undergraduate teaching and training program within the hospital. Research activity will be encouraged. 3. Management and clinical audit The post holder will be expected to contribute to the development of the service within the directorate. The appointee will be expected to take part in the management and routine administrative duties associated with the care of their patients, running of clinical departments and the supervision of junior medical staff and specialist nurses. In addition, he or she will be expected to adopt an active role in the wider management arena within the directorate where appropriate. The department has a strong focus on clinical audit and clinical risk management and there are regular clinical audit meetings and case review meetings which the appointee will be expected to attend when possible. The Trust is committed to developing a clear approach to clinical governance and the post holder will be expected to play a key role in this area, participating in the development and implementation of specific initiatives when appropriate. The Trust is committed to implementing the new deal and EWTD for junior doctors, particularly on junior doctors hours. All Trust consultants are responsible for ensuring that the hours targets are met and timetabled educational programmes are maintained. 4. Continuing professional development Continuing professional development is an integral part of a consultant post. The appointee will be encouraged to ensure that his/her full entitlement to study leave is taken. The appointee will be expected to attend an annual job plan review with the Clinical Director of the service. For full details of the role please view the job description and person specification.

Person Specification

Qualifications

Essential

On GMC specialist Register relevant to the post, or within 6 months of being admitted to GMC specialist register by date of interview
FRCS (Gen Surg) or equivalent post-graduate qualification

Desirable

Other higher degree or diploma (e.g. MD, PhD)

Experience

Essential

Clinical training and experience in upper GI

Desirable

Previous consultant-level experience in General Surgery

Skills

Essential

Ability to perform routine operations in elective general surgery
Ability to safely manage general surgery emergencies including Open and laparoscopic emergency operations are undertaken, including 'hot' laparoscopic cholecystectomies

Leadership and professionalism

Essential

Ability to take responsibility, lead, make decisions and respond appropriately to service need

Teaching & Training

Essential

Experience of undergraduate and post- graduate teaching

Clinical Governance

Essential

Evidence of contribution to effective audit and clinical risk management

Person Specification Qualifications Essential On GMC specialist Register relevant to the post, or within 6 months of being admitted to GMC specialist register by date of interview FRCS (Gen Surg) or equivalent post-graduate qualification Desirable Other higher degree or diploma (e.g. MD, PhD) Experience Essential Clinical training and experience in upper GI Desirable Previous consultant-level experience in General Surgery Skills Essential Ability to perform routine operations in elective general surgery Ability to safely manage general surgery emergencies including Open and laparoscopic emergency operations are undertaken, including 'hot' laparoscopic cholecystectomies Leadership and professionalism Essential Ability to take responsibility, lead, make decisions and respond appropriately to service need Teaching & Training Essential Experience of undergraduate and post- graduate teaching Clinical Governance Essential Evidence of contribution to effective audit and clinical risk management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Hospital

Homerton Row

London, England, United Kingdom

E9 6SR

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Hospital

Homerton Row

London, England, United Kingdom

E9 6SR

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Buckinghamshire Healthcare NHS Trust

Senior Safeguarding Practitioner

Buckinghamshire Healthcare NHS Trust View all jobs

North East England

Temporary

GP/General Practitioner

GBP 47,810 - 54,710 per year

Posted 9 day(s) ago

Reference: 2362872

Job summary

This is a fixed-term maternity cover opportunity for an experienced safeguarding practitioner to join the Corporate Safeguarding Team. Whilst working within an integrated all-age safeguarding service, the post holder will predominantly support the children's safeguarding function, providing expert advice, support, supervision and training across acute and community services. The role contributes to the Trust's statutory safeguarding responsibilities and promotes positive outcomes for children, young people and their families. We are looking for an experienced practitioner who is currently working within a safeguarding setting, either in an all-age safeguarding role or one focused on children or adults at risk. Applicants with experience in either area are encouraged to apply; however, the successful candidate will be expected to develop and maintain expertise in safeguarding children and child protection to support the primary focus of this role.

Main duties of the job

The adult and children's safeguarding teams are based at Stoke Mandeville Hospital but have responsibility for working with acute and community services provided, which will therefore require travel trustwide.

This post will work within the integrated safeguarding team in order to provide:

expert advice and support for colleagues in relation to safeguarding adults and child protection concerns
safeguarding adults and child protection training for all colleagues
safeguarding adults and child protection supervision for colleagues
support paediatric liaison activities to enhance continuity of care and integrated child health services.
effective communication channels with the Buckinghamshire Safeguarding Adults and Children's boards
robust internal policies and guidelines for safeguarding adults and child protection.

About us

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?o As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.o We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes. o We provide a range of health and wellbeing services to promote a healthy, happy workforce.Why work for us?o We are committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.o As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.o Greater diversity within our BHT family improves positive outcomes for the people and What do we stand for?o Our vision is to provide outstanding care, support healthy communities and be a great place to work.o Our mission is to provide personal and compassionate care every time.o Our CARE values are collaborate, aspire, respect and enable.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum - pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Job share, Flexible working

Reference number

434-C8257752

Job locations

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

United Kingdom

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

NMC Registered Nurse/Registered Nurse /RMN/RNLD, Registered Social worker or Registered HCPC AHP
Degree related to professional role or extensive relevant experience and willingness to undertake further education
Experience of delivering training

EXPERIENCE

Essential

Experience of working in a clinical area in community or acute as a Band 6 or 7 with a minimum of 3 years' experience in that grade
Clear Safeguarding experience (at least 3 years), with a highly developed specialist knowledge of the subject area and clear evidence of directly taking part in safeguarding processes and enquiries.
Knowledge of local and national guidance and research in relation to safeguarding adults and children
Knowledge of legal framework and of political and policy changes affecting safeguarding adults and children
Knowledge of the Deprivation of Liberty Safeguards, Mental Capacity Act, Liberty of Protection Safeguards and associated health and social care legislation
Knowledge of data protection and NHS code of confidentiality
Experience of working with safeguarding policies and procedures
Experience with close liaison with multi-disciplinary teams and multiagency staff
Awareness and understanding of the wider health and safety, clinical risk, and quality issues. Awareness and understanding of equality and diversity

Desirable

Experience of safeguarding supervision as supervisee
Experience of safeguarding supervision as supervisor
Evidence of managing clinical incidents and /or complaints

SKILLS, ABILITIES & KNOWLEDGE

Essential

Excellent interpersonal skills to enable effective working with all groups and all levels of staff, other agencies and public
Ability to self-manage workload and ensure it is prioritised appropriately
Experience in producing clear and concise reports to convey information fully and accurately to enable effective multidisciplinary and multi-agency working for the purpose of safeguarding children and/or adults at risk
Ability to initiate and conduct audits and develop action plans for the purpose of monitoring and improving safeguarding practices within the Trust
IT Literacy skills sufficient to produce reports, conduct research and communicate via e-mail
Ability to facilitate learning in others using a variety of methods
Ability to analyse issues / problems and devise and implement appropriate plan of action
Able to question and analyse information and to make sound judgements often under pressure in difficult circumstances
Ability to work under pressure and deal with confrontation

SPECIAL CIRCUMSTANCES

Essential

Full UK Driving License to enable travel between sites and off-site meetings

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

NMC Registered Nurse/Registered Nurse /RMN/RNLD, Registered Social worker or Registered HCPC AHP
Degree related to professional role or extensive relevant experience and willingness to undertake further education
Experience of delivering training

EXPERIENCE

Essential

Experience of working in a clinical area in community or acute as a Band 6 or 7 with a minimum of 3 years' experience in that grade
Clear Safeguarding experience (at least 3 years), with a highly developed specialist knowledge of the subject area and clear evidence of directly taking part in safeguarding processes and enquiries.
Knowledge of local and national guidance and research in relation to safeguarding adults and children
Knowledge of legal framework and of political and policy changes affecting safeguarding adults and children
Knowledge of the Deprivation of Liberty Safeguards, Mental Capacity Act, Liberty of Protection Safeguards and associated health and social care legislation
Knowledge of data protection and NHS code of confidentiality
Experience of working with safeguarding policies and procedures
Experience with close liaison with multi-disciplinary teams and multiagency staff
Awareness and understanding of the wider health and safety, clinical risk, and quality issues. Awareness and understanding of equality and diversity

Desirable

Experience of safeguarding supervision as supervisee
Experience of safeguarding supervision as supervisor
Evidence of managing clinical incidents and /or complaints

SKILLS, ABILITIES & KNOWLEDGE

Essential

Excellent interpersonal skills to enable effective working with all groups and all levels of staff, other agencies and public
Ability to self-manage workload and ensure it is prioritised appropriately
Experience in producing clear and concise reports to convey information fully and accurately to enable effective multidisciplinary and multi-agency working for the purpose of safeguarding children and/or adults at risk
Ability to initiate and conduct audits and develop action plans for the purpose of monitoring and improving safeguarding practices within the Trust
IT Literacy skills sufficient to produce reports, conduct research and communicate via e-mail
Ability to facilitate learning in others using a variety of methods
Ability to analyse issues / problems and devise and implement appropriate plan of action
Able to question and analyse information and to make sound judgements often under pressure in difficult circumstances
Ability to work under pressure and deal with confrontation

SPECIAL CIRCUMSTANCES

Essential

Full UK Driving License to enable travel between sites and off-site meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

East Suffolk and North Essex NHS Foundation Trust

Paediatric Dietetic Assistant

East Suffolk and North Essex NHS Foundation Trust View all jobs

North East England

Permanent

Exercise Therapist

GBP 25,760 - 27,476 per year

Posted 9 day(s) ago

Reference: 2362868

Job summary

An exciting opportunity has arisen for the role of paediatric dietetic assistant at Colchester General Hospital.

We welcome applications from candidates with a passion for organisation, teamwork and supporting dietetic professionals in delivering dietetic interventions to babies, children and young people with a range of conditions. You will work on site, Monday to Friday at Colchester hospital to support the paediatric dietetic team in delivering services across a range of specialist areas including , allergy, gastroenterology, diabetes, learning disabilities, home enteral feeding, oncology, neonates and general paediatric dietetics.

The paediatric dietetic team works at a fast pace with a requirement for timely responses to queries which will be coordinated by you. It is essential that you can prioritise tasks and recognise appropriate distribution and escalation or issues to the clinical team.

For more information about the role, please contact Tracey Peate or Clare Hegarty on 01206 742668

Proposed Interview Date: 19th October 2026

Main duties of the job

To support the provision of a dietetic service to paediatric patients under the care of the paediatric dietetic team including phone calls and supporting remote group interventions.

To provide administrative support to the paediatric dietetic team including answering telephone, email and my chart queries, redirecting appointment queries, sending feed prescription requests and creating and sending letters under the direction of a dietitian.

To provide cover for the adult dietetic assistant during annual leave or other absence.

To assist in providing time effective responses to telephone queries and support for children receiving home enteral feeding (HEF) or specialist infant formula and escalating concerns to the relevant dietitian.

To ensure the patient databases are up to date.

To support the paediatric dietitians with the education of other staff and future AHPs to ensure good working practices within paediatric public health nutrition.

To provide support to the ward dietitian in completing the PYMS audit and other audits and providing feedback and clinical updates to the paediatric team.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

432-HR854-26

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL

United Kingdom

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

Essential

Previous experience of working in an administrative or clinical role or healthcare or early years environment.
Knowledge of the basic principles of nutrition
Interest in food and nutrition
Experience of working with people and specifically with children and families
Awareness of tube feeding and home enteral nutrition

Desirable

Experience of working with families with communication difficulties
Previous experience of working as a dietetic assistant.

Qualifications

Essential

O'Level/GCSE or equivalent in English and Maths
Digital literacy

Desirable

BDA course for Dietetic assistants
Nutrition courses

Skills

Essential

Ability to work with adults and children
Ability to deal with sensitive and distressing situations
Be able to use Microsoft Word, construct tables, type letters and use Microsoft Excel
Be able to use e mail
Be able to write legibly with accurate spelling and grammar
Effective communication with all grades of staff and public, ability to obtain and pass on information
Be able to use Powerpoint to produce presentations and handouts
Ability to prioritise workload
Ability to work within a team
Positive response to supervision and direction
Able to offer an empathetic approach
Adaptable and flexible
Self-motivation
Enthusiastic about food and nutrition

Person Specification

Experience

Essential

Previous experience of working in an administrative or clinical role or healthcare or early years environment.
Knowledge of the basic principles of nutrition
Interest in food and nutrition
Experience of working with people and specifically with children and families
Awareness of tube feeding and home enteral nutrition

Desirable

Experience of working with families with communication difficulties
Previous experience of working as a dietetic assistant.

Qualifications

Essential

O'Level/GCSE or equivalent in English and Maths
Digital literacy

Desirable

BDA course for Dietetic assistants
Nutrition courses

Skills

Essential

Ability to work with adults and children
Ability to deal with sensitive and distressing situations
Be able to use Microsoft Word, construct tables, type letters and use Microsoft Excel
Be able to use e mail
Be able to write legibly with accurate spelling and grammar
Effective communication with all grades of staff and public, ability to obtain and pass on information
Be able to use Powerpoint to produce presentations and handouts
Ability to prioritise workload
Ability to work within a team
Positive response to supervision and direction
Able to offer an empathetic approach
Adaptable and flexible
Self-motivation
Enthusiastic about food and nutrition

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Mersey Care NHS Foundation Trust

Administrator

Mersey Care NHS Foundation Trust View all jobs

North East England

Permanent

Information Technology Specialist

GBP 25,760 - 27,476 per year

Posted 9 day(s) ago

Reference: 2362866

Job summary

This is an opportunity to join a busy service that makes a real difference to people's lives. You will be asked to provide a comprehensive administrative service to an excellent standard, ensuring a high level of accuracy within the Liverpool Talking Therapies team. The post holder is expected to work with the minimum of supervision to co-ordinate their activities to ensure that an efficient service is provided. The post holder will be expected to work with a flexible approach, always maintaining confidentiality, when dealing with service user/staff information. The post holder should be able to demonstrate excellent written and verbal skills, strong organisational and time management skills and have a high level of accuracy and attention to detail.

The post holder will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the clinical team to utilise their time in an efficient and effective manner.

Main duties of the job

Provide a comprehensive and high-quality administrative support service undertaking a wide range of administrative tasks, including personal responsibility for a number of delegated tasks.The role will support a range of complex and sensitive administrative functions to ensure the effective and timely access to information for the storage and sharing of information.The post holder will act as the first point of contact for patients, service users and health professionals.Maintain databases and provide reports on the data required. Develop and maintain excellent working relationships with partner agencies.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-CC8277570-A

Job locations

Talking Therapies Liverpool

7 New Hall

Fazakerley

L10 1LD

United Kingdom

Job description

Job responsibilities

Act as a point of contact, receive and direct patients and visitors on arrival, providing reception services for patients, carers, staff, public, internal, and external customers.Sort and prioritise incoming queries in line with the written guidance.Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, escalating enquiries as and when required.Provide demographic details of cases when requested.Liaise with colleagues at all levels both within the team and across other agencies and in other organisations to request and compile health information in a timely manner.Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of electronic patient records.Responsibility of creating new records and discharging records on the electronic records system.Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies and seeking consent as necessary.Input patient sensitive/confidential information onto patient administration system ensuring accuracy, updating information as appropriate.Record accurate and timely contact notes with patients on electronic record in line with Trust record keeping policy.The post holder will propose any necessary changes of local protocols to aid service improvement, and to ensure that all standard operating procedures and guidance documents are kept up to date.Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.Produce statistics, documents and reports using various computerised systems as appropriate for example data relating to key performance indicators.To highlight any operational concerns regarding administrative systems so that they can be reviewed.Work closely with clinical and operational teams to ensure that rotas are up to date and shared with the appropriate person.Participate in all necessary mandatory and targeted training to update skills and knowledge.Maintain comprehensive electronic health records as per standard operating procedures.Deal with all communications/correspondence confidentially as per Information Governance Policy and information sharing guidance.Supervision of other administrative support staff.To ensure the creation of new clinical records.Facilitating and contributing to meetings including booking meeting rooms, arranging refreshments, taking, and circulating notes and agendas as necessary. Meetings include but not limited to MDT meetings and service / team meetings.

Support diary management as required. To work with others to plan ahead and manage diary commitments ensuring equal balance and best use of time for meeting commitments.

To participate and be engaged in service improvement initiatives/ activities to enhance quality of patient care. For example, participation in task and finish groups. The post holder shall as necessary, provide cover for and undertake duties of absent colleagues.The post holder shall follow all the policies and procedures of the organisation.

Job description Job responsibilities Act as a point of contact, receive and direct patients and visitors on arrival, providing reception services for patients, carers, staff, public, internal, and external customers.Sort and prioritise incoming queries in line with the written guidance.Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, escalating enquiries as and when required.Provide demographic details of cases when requested.Liaise with colleagues at all levels both within the team and across other agencies and in other organisations to request and compile health information in a timely manner.Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of electronic patient records.Responsibility of creating new records and discharging records on the electronic records system.Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies and seeking consent as necessary.Input patient sensitive/confidential information onto patient administration system ensuring accuracy, updating information as appropriate.Record accurate and timely contact notes with patients on electronic record in line with Trust record keeping policy.The post holder will propose any necessary changes of local protocols to aid service improvement, and to ensure that all standard operating procedures and guidance documents are kept up to date.Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.Produce statistics, documents and reports using various computerised systems as appropriate for example data relating to key performance indicators.To highlight any operational concerns regarding administrative systems so that they can be reviewed.Work closely with clinical and operational teams to ensure that rotas are up to date and shared with the appropriate person.Participate in all necessary mandatory and targeted training to update skills and knowledge.Maintain comprehensive electronic health records as per standard operating procedures.Deal with all communications/correspondence confidentially as per Information Governance Policy and information sharing guidance.Supervision of other administrative support staff.To ensure the creation of new clinical records.Facilitating and contributing to meetings including booking meeting rooms, arranging refreshments, taking, and circulating notes and agendas as necessary. Meetings include but not limited to MDT meetings and service / team meetings. Support diary management as required. To work with others to plan ahead and manage diary commitments ensuring equal balance and best use of time for meeting commitments. To participate and be engaged in service improvement initiatives/ activities to enhance quality of patient care. For example, participation in task and finish groups. The post holder shall as necessary, provide cover for and undertake duties of absent colleagues.The post holder shall follow all the policies and procedures of the organisation.

Person Specification

Qualifications

Essential

NVQ Level 3 in Business Administration or equivalent
Educated to GCSE standard or equivalent

Desirable

OCR or equivalent
Customer Service Qualification

Knowledge/Experience

Essential

IT literate
Proven experience of word processing, spreadsheet, and email software
Experience of using patient administration systems
Effective communication and interpersonal skills including telephone skills and face to face
Experience of general administration office skills - filing, photocopying, note taking
Experience of working to conflicting demands and work effectively within teams
Ability to work in a confidential and sensitive manner
Ability to plan, prioritise and schedule own work
Able to work flexibly in accordance with service needs
Ability to develop databases
Computerised information systems

Desirable

Demonstrable knowledge of supervising other secretarial/administrative staff

Values

Essential

Continuous improvement - committed to making improvements to our services for the benefit of all
Accountability - taking ownership to anticipate, develop and deliver high quality care
Respect - how we treat others in an inclusive and supportive way
Enthusiasm - demonstrate our passion and pride for what we do and how we do it
Support - actively supporting others with compassion and courage

Skills

Essential

Keyboard / Word Processing / Data Input
Good communicator (verbal/written)
Good organisational and interpersonal skills
Ability and willingness to travel across the Trust

Person Specification Qualifications Essential NVQ Level 3 in Business Administration or equivalent Educated to GCSE standard or equivalent Desirable OCR or equivalent Customer Service Qualification Knowledge/Experience Essential IT literate Proven experience of word processing, spreadsheet, and email software Experience of using patient administration systems Effective communication and interpersonal skills including telephone skills and face to face Experience of general administration office skills - filing, photocopying, note taking Experience of working to conflicting demands and work effectively within teams Ability to work in a confidential and sensitive manner Ability to plan, prioritise and schedule own work Able to work flexibly in accordance with service needs Ability to develop databases Computerised information systems Desirable Demonstrable knowledge of supervising other secretarial/administrative staff Values Essential Continuous improvement - committed to making improvements to our services for the benefit of all Accountability - taking ownership to anticipate, develop and deliver high quality care Respect - how we treat others in an inclusive and supportive way Enthusiasm - demonstrate our passion and pride for what we do and how we do it Support - actively supporting others with compassion and courage Skills Essential Keyboard / Word Processing / Data Input Good communicator (verbal/written) Good organisational and interpersonal skills Ability and willingness to travel across the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Talking Therapies Liverpool

7 New Hall

Fazakerley

L10 1LD

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Talking Therapies Liverpool

7 New Hall

Fazakerley

L10 1LD

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Great Western Hospitals NHS Foundation Trust

Sleep Specialist Nurse

Great Western Hospitals NHS Foundation Trust View all jobs

North East England

Permanent

Registered Nurse/RN

GBP 39,959 - 48,117 per year

Posted 9 day(s) ago

Reference: 2362865

Job summary

Hours: 15 per week

Salary: £15,983 - £19,246 per annum

Are you an experienced nurse with good respiratory knowledge looking for the next challenge?

A promising opportunity has emerged to enhance the sleep service by incorporating the Community Diagnostic Centre (CDC) located in West Swindon. The selected candidates will be required to work at the Great Western Hospital, Moredon medical centre and the West Swindon site.

We have an exciting opportunity for an experienced nurse to develop their clinical skills and knowledge within the sleep service / ventilation team. The Team diagnoses and treats patients with obstructive sleep apnoea, movement disorders, and sleep-disordered breathing. The team predominately looks after outpatients who require sleep studies and NIV and CPAP treatment but also reviews some inpatients who require sleep studies or any guidance on NIV.

The successful applicant must have up-to-date respiratory skills and knowledge to ensure. It will be required to work autonomously and within a friendly team. Good communication and teamwork skills are essential.

You will be part of an exciting and developing team that will support and develop you to achieve your potential.

If you are keen, enjoy a dynamic workload, and thrive under pressure, we would love to hear from you.We will provide you with development opportunities to enhance your current level of practice and will support you as you transition into this role.

Main duties of the job

The Sleep Specialist Nurse will act as an autonomous clinical practitioner, providing specialist nursing care, education and advice to patients, their carers and other health care professionals regarding management of their condition. The post holder will be a valued member of the Sleep and Ventilation service providing assessment, care, support, and advice for patients undergoing sleep studies and treatments for sleep disordered breathing. To work within defined policies in conjunction with the Band 7 Respiratory Nurse, promoting and maintaining excellent, safe practice and continuing to develop the role of the nurse specialist.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum, pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

249-8295450

Job locations

The Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

Job description

Job responsibilities

To prepare and set up new patients on Continuous Positive Airway Pressure (CPAP). This involves patient assessment, explanation of obstructive sleep apnoea (OSA) and CPAP therapy, mask fitting, trial of CPAP equipment and downloading compliance data.
To plan and organise setting up new patients on non-invasive ventilation, this also includes explanation into therapy, mask fitting and trial of NIV equipment and downloading compliance data and taking appropriate action as necessary.
To deal with complex and sensitive clinical queries from new and long-term CPAP and NIV users over the telephone and by email, where there may be barriers to understanding and where is empathy is required.
To provide home sleep studies equipment and oximetry in an outpatient basis

Please see full Job description and person specification attached.

Job description

Job responsibilities

To prepare and set up new patients on Continuous Positive Airway Pressure (CPAP). This involves patient assessment, explanation of obstructive sleep apnoea (OSA) and CPAP therapy, mask fitting, trial of CPAP equipment and downloading compliance data.
To plan and organise setting up new patients on non-invasive ventilation, this also includes explanation into therapy, mask fitting and trial of NIV equipment and downloading compliance data and taking appropriate action as necessary.
To deal with complex and sensitive clinical queries from new and long-term CPAP and NIV users over the telephone and by email, where there may be barriers to understanding and where is empathy is required.
To provide home sleep studies equipment and oximetry in an outpatient basis

Please see full Job description and person specification attached.

Person Specification

Qualifications

Essential

Degree or diploma level qualification
First-level registration registered with NMC
Evidence of continued professional development

Desirable

Management / Leadership Qualification
Relevant Respiratory course or qualification
Patient assessment and clinical examination or equivalent course

Experience

Essential

Working as an effective member of a multidisciplinary team
Ability to function as an effective team member
Computer Literate
Ability to work autonomously
Relevant respiratory experience

Desirable

Experience of working in a sleep clinic
Previous experience in a respiratory specialist role
Participation in research and /or audit

Person Specification

Qualifications

Essential

Degree or diploma level qualification
First-level registration registered with NMC
Evidence of continued professional development

Desirable

Management / Leadership Qualification
Relevant Respiratory course or qualification
Patient assessment and clinical examination or equivalent course

Experience

Essential

Working as an effective member of a multidisciplinary team
Ability to function as an effective team member
Computer Literate
Ability to work autonomously
Relevant respiratory experience

Desirable

Experience of working in a sleep clinic
Previous experience in a respiratory specialist role
Participation in research and /or audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Buckinghamshire Healthcare NHS Trust

Locum Consultant in Emergency General Surgery

Buckinghamshire Healthcare NHS Trust View all jobs

North East England

Temporary

General Surgeon

GBP 113,565 - 150,569 per year

Posted 9 day(s) ago

Reference: 2362858

Job summary

The appointee will be within the General Surgery Clinical Directorate (CDU), and join the team specialising in Emergency General Surgery. The CDU works in specialist teams (Emergency, Colorectal, Upper GI, Breast and Vascular) with a good deal of flexibility and excellent working relationships between teams.

You will be part of a team of 4 consultant surgeons who deliver the emergency surgical service during the day, Mon to Fri. All GI surgeons contribute to the out of hours and weekend cover on a frequency of 1 in 12. During the weekday mornings, there are 2 emergency surgeons leading the on call/take/emergency wards/emergency theatres and ambulatory clinic. During the day the wider emergency team currently comprises 2 Specialty Trainees, 1 Core Trainee, 1 Advanced Care Practitioner and 2-4 FY1's.

The successful candidate will be assigned a mentor. We are a very supportive and close-knit service with good relationships throughout. Whilst no formal arrangements exist for out of hours/weekend support, it is recognised that emergency surgery is a highly complex and sometimes very demanding field requiring expertise and guidance from other specialists. This is provided on an ad hoc basis by any and every consultant in the department who can be approached at any time to help in difficult situations as needed.

Main duties of the job

Emergency Surgery almost exclusively happens at the Stoke Mandeville Hospital Site and covered Mon-Thu daytime by 4+2 consultants on a surgical floor with 3 wards. The surgical floor is shared with other surgical specialties and encompasses a surgical assessment unit, consulting rooms, minor ops room and future enhanced care beds. Emergency theatre provision is via 1-2 emergency theatres daily available to General Surgery. The service utilises an ambulatory emergency surgical service where possible with a daily emergency clinic and day case emergency surgery where possible.

Duties include the care of elective patients at both Wycombe Hospital and Stoke Mandeville Hospital. Wycombe Hospital hosts the Wycombe Elective Surgical Centre (WESC) is a regional elective surgical hub catering for the majority of elective surgery including paediatric and complex major surgery. There is some elective day-case surgery undertaken at Stoke Mandeville Hospital. Elective sessions include clinics, day case and inpatient elective surgery.

The trust is part of the Oxford deanery and is a teaching hospital for residents at all levels of the training programme. All consultants are expected to be clinical and education supervisors to our resident doctors.

About us

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.

Our CARE values are collaborate, aspire, respect and enable.

Details

Date posted

24 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

434-MSCC8078086-A

Job locations

Stoke Mandeville Hospital

Mandeville Road

Buckinghamshire

HP21 8AL

United Kingdom

Job description

Job responsibilities

To have responsibility for and lead the delivery of emergency general surgery
To maintain a sub-specialty elective practice
To maintain the highest clinical standards in general surgery.
To work well with colleagues, junior staff and all health professionals
Teaching and training of junior staff.
Teaching of undergraduate
To actively participate in both departmental and Trust matters concerning Clinical Governance and audit
To have responsibility for ensuring active participation in continuing professional development (CPD).

Job description Job responsibilities To have responsibility for and lead the delivery of emergency general surgery To maintain a sub-specialty elective practice To maintain the highest clinical standards in general surgery. To work well with colleagues, junior staff and all health professionals Teaching and training of junior staff. Teaching of undergraduate To actively participate in both departmental and Trust matters concerning Clinical Governance and audit To have responsibility for ensuring active participation in continuing professional development (CPD).

Person Specification

Other Requirements

Essential

Full GMC Registration
Ability to travel to and between sites

Skills, Abilities & Knowledge

Essential

Excellent leadership, organisational, communication, professional and personal skills to undertake effectively the role of consultant
Good personal and interpersonal skills - Effective teamwork
Good spoken and written English
Communication skills should be highly developed.
Experience of teaching doctors-in-training and undergraduates
Experience of clinical audit
Knowledge of the organisation of the NHS and the Government's agenda for its modernisation
Management training and experience
Research Experience
Undergraduate Teaching experience

Experience

Essential

General training in General Surgery to specialist level or equivalent.
Experience and training in the surgical management of common, emergency non-specialised conditions in children. Specialised in Emergency General Surgery
Extensive years WTE minimum - Specialised in Emergency General Surgery
Ability to make decisions at consultant level - Specialised in Emergency General Surgery

Education, Qualifications & Training

Essential

Full GMC Registration
Entry on the GMC Specialist Register via oCCT or CESR (CP) - proposed CCT/CESR (CP) date must be within 6 months of interview oCESR or oEuropean Community Rights
An appropriate higher surgical qualification in General Surgery

Trust 'CARE' Values

Essential

Collaborate - Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
Aspire - Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow.
Respect - Treats all with compassion and kindness. Ensures everyone feels valued
Enable - Consults others and listens to their views/opinions. Enables others to take the initiative

Person Specification Other Requirements Essential Full GMC Registration Ability to travel to and between sites Skills, Abilities & Knowledge Essential Excellent leadership, organisational, communication, professional and personal skills to undertake effectively the role of consultant Good personal and interpersonal skills - Effective teamwork Good spoken and written English Communication skills should be highly developed. Experience of teaching doctors-in-training and undergraduates Experience of clinical audit Knowledge of the organisation of the NHS and the Government's agenda for its modernisation Management training and experience Research Experience Undergraduate Teaching experience Experience Essential General training in General Surgery to specialist level or equivalent. Experience and training in the surgical management of common, emergency non-specialised conditions in children. Specialised in Emergency General Surgery Extensive years WTE minimum - Specialised in Emergency General Surgery Ability to make decisions at consultant level - Specialised in Emergency General Surgery Education, Qualifications & Training Essential Full GMC Registration Entry on the GMC Specialist Register via oCCT or CESR (CP) - proposed CCT/CESR (CP) date must be within 6 months of interview oCESR or oEuropean Community Rights An appropriate higher surgical qualification in General Surgery Trust 'CARE' Values Essential Collaborate - Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships Aspire - Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow. Respect - Treats all with compassion and kindness. Ensures everyone feels valued Enable - Consults others and listens to their views/opinions. Enables others to take the initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Buckinghamshire

HP21 8AL

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Buckinghamshire

HP21 8AL

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

King's College Hospital NHS Foundation Trust

STEP Pharmacist

King's College Hospital NHS Foundation Trust View all jobs

North East England

Permanent

Pharmacist

GBP 47,951 - 56,863 per year

Posted 9 day(s) ago

Reference: 2362857

Job summary

A structured post-foundation workplace-based training programme in a hospital setting, fully integrated with a post-graduate pharmacy practice qualification.

Successful candidates will be qualified pharmacists already registered with the GPhC. We are looking for pharmacists capable of adapting quickly to the demands of our rotational clinical commitments, 7-day working, residency on-call service and other operational duties including patient services and aseptics.

STEP pharmacists are currently enrolled onto the UCL JPB PG Diploma in General Pharmacy Practice and can rotate to other acute trusts in South East London including Lewisham and Greenwich NHS Trust and Guy's and St Thomas' NHS Foundation Trust. The programme has been successfully running for over twenty years.

Main duties of the job

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and around 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

About us

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£47,951 to £56,863 a year per annum, including high cost allowance

Contract

Permanent

Working pattern

Full-time

Reference number

213-Division-A-8282820

Job locations

King's College Hospital NHS Foundation Trust

Denmark Hill

London

SE5 9RS

United Kingdom

Job description

Job responsibilities

Dispensary services (where applicable)

To follow procedures relating to good dispensing practice, and to maintain high standards and orderly methods of working.
To be the Responsible Pharmacist.
To comply with the formulary and dispensary policies.
To dispense and check outpatients and inpatients scripts, including clinical trials and chemotherapy.
To effectively clinically screen prescriptions and professionally resolve any problems or refer when appropriate.
To effectively and efficiently counsel patients on the needs relating to their medicines.
To deal with requests from members of staff and patients in a professional manner.
To be aware of the overall dispensary workload, and by liaising with dispensary leads, to prioritise and effectively manage the workflow.
To participate in dispensary audits and contribute to quality service assurance initiatives.
To update dispensary protocols and standard operating procedures as required.

Technical services (where applicable)

To assist in the provision of a comprehensive preparative service to the Trust and external customers. This can include aseptic dispensing and manufacturing, TPN, CIVAS, clinical trial preparation, non-sterile and sterile manufacturing and QC / QA activities, according to the service at the base hospital. The post holder may work in the following areas on a rotational basis depending on base hospital working arrangements and rotas: aseptic services; the oncology suites or satellites; general manufacturing services (sterile and non-sterile production); quality assurance and control departments.
To ensure that activities undertaken within the units meet current legislation such as GMP/GDP, GCP, Health and Safety, COSHH, and that all work is documented according to these procedures.
To undertake when required preparation of all products following adequate training.
To be aware of and follow standard operating procedures at all times.
To be aware of and follow all quality assurance procedures and make the section manager aware of any deficiencies.
To undertake, where relevant, clinical screening of prescriptions and to provide pharmaceutical advice on the use of medicines prepared during the rotation.
To undertake the final check of dispensed and batch prepared products after appropriate training.

Ward based pharmacy services

To participate in the medicines management programme / clinical pharmacy services involving any of the following: ensuring accurate drug histories are taken and documented, patients own drug are reconciled, dispensing for discharge is facilitated, dispensing of medicines on the ward for patients to take home and communicate effectively with patients to improve adherence.
To identify patients with complex pharmaceutical problems, propose solutions and refer these to more senior staff.
To identify drug interactions, prioritise and take appropriate action (which may include referral to a more senior member of staff) to ensure the safe and effective use of medicines.
To monitor patients responses to drug treatments for efficacy and toxicity, prioritise these and take appropriate action (which may include referral to a more senior member of staff) to ensure the safe and effective use of medicines.
To identify errors on clerking including medication histories and allergies documentation, TTOs or on prescriptions initiated during the patients admission. Appropriately prioritise these and take best course of action (which may include referral to a more senior member of staff) to ensure patient safety.
To identify deviations from guidelines, prioritise these and take appropriate action (which may include referral to a more senior member of staff).
To complete all documentation according to Trust and departmental policies.
To work effectively as part of a team in a multi-disciplinary and pharmacy environment, and maintain rapport with medical and other colleagues.
To undertake clinical audit and drug use evaluations in the clinical areas assigned.
To undertake peer review and workplace-based assessments to evaluate communication and decision-making skills, obtain feedback and amend practice where necessary.

Out of hours pharmacy services

To participate in the residency on-call pharmacists rota.
To provide an out of hours pharmacy service to the base hospital(s), in accordance with local out of hours guidelines and policies.
To participate in the 7-day service weekend and Bank holiday rotas of the base hospital.
To undertake dispensing duties as required and to the appropriate standard.
To answer medicines information and other queries as required. (This may include technical services if provided out of hours at the base site).
To work within the limitations of one's own competence, referring more complex queries to appropriate pharmacists as required.
To complete all documentation in line with department policy.

Placements

Each rotation will have specific criteria which will be available to the post holder when selecting the rotation.
The post holder should consider these as part of their job description during the period of the placement.

Job description Job responsibilities Dispensary services (where applicable) To follow procedures relating to good dispensing practice, and to maintain high standards and orderly methods of working. To be the Responsible Pharmacist. To comply with the formulary and dispensary policies. To dispense and check outpatients and inpatients scripts, including clinical trials and chemotherapy. To effectively clinically screen prescriptions and professionally resolve any problems or refer when appropriate. To effectively and efficiently counsel patients on the needs relating to their medicines. To deal with requests from members of staff and patients in a professional manner. To be aware of the overall dispensary workload, and by liaising with dispensary leads, to prioritise and effectively manage the workflow. To participate in dispensary audits and contribute to quality service assurance initiatives. To update dispensary protocols and standard operating procedures as required. Technical services (where applicable) To assist in the provision of a comprehensive preparative service to the Trust and external customers. This can include aseptic dispensing and manufacturing, TPN, CIVAS, clinical trial preparation, non-sterile and sterile manufacturing and QC / QA activities, according to the service at the base hospital. The post holder may work in the following areas on a rotational basis depending on base hospital working arrangements and rotas: aseptic services; the oncology suites or satellites; general manufacturing services (sterile and non-sterile production); quality assurance and control departments. To ensure that activities undertaken within the units meet current legislation such as GMP/GDP, GCP, Health and Safety, COSHH, and that all work is documented according to these procedures. To undertake when required preparation of all products following adequate training. To be aware of and follow standard operating procedures at all times. To be aware of and follow all quality assurance procedures and make the section manager aware of any deficiencies. To undertake, where relevant, clinical screening of prescriptions and to provide pharmaceutical advice on the use of medicines prepared during the rotation. To undertake the final check of dispensed and batch prepared products after appropriate training. Ward based pharmacy services To participate in the medicines management programme / clinical pharmacy services involving any of the following: ensuring accurate drug histories are taken and documented, patients own drug are reconciled, dispensing for discharge is facilitated, dispensing of medicines on the ward for patients to take home and communicate effectively with patients to improve adherence. To identify patients with complex pharmaceutical problems, propose solutions and refer these to more senior staff. To identify drug interactions, prioritise and take appropriate action (which may include referral to a more senior member of staff) to ensure the safe and effective use of medicines. To monitor patients responses to drug treatments for efficacy and toxicity, prioritise these and take appropriate action (which may include referral to a more senior member of staff) to ensure the safe and effective use of medicines. To identify errors on clerking including medication histories and allergies documentation, TTOs or on prescriptions initiated during the patients admission. Appropriately prioritise these and take best course of action (which may include referral to a more senior member of staff) to ensure patient safety. To identify deviations from guidelines, prioritise these and take appropriate action (which may include referral to a more senior member of staff). To complete all documentation according to Trust and departmental policies. To work effectively as part of a team in a multi-disciplinary and pharmacy environment, and maintain rapport with medical and other colleagues. To undertake clinical audit and drug use evaluations in the clinical areas assigned. To undertake peer review and workplace-based assessments to evaluate communication and decision-making skills, obtain feedback and amend practice where necessary. Out of hours pharmacy services To participate in the residency on-call pharmacists rota. To provide an out of hours pharmacy service to the base hospital(s), in accordance with local out of hours guidelines and policies. To participate in the 7-day service weekend and Bank holiday rotas of the base hospital. To undertake dispensing duties as required and to the appropriate standard. To answer medicines information and other queries as required. (This may include technical services if provided out of hours at the base site). To work within the limitations of one's own competence, referring more complex queries to appropriate pharmacists as required. To complete all documentation in line with department policy. Placements Each rotation will have specific criteria which will be available to the post holder when selecting the rotation. The post holder should consider these as part of their job description during the period of the placement.

Person Specification

Qualifcation

Essential

Masters degree MPharm (or equivalent to allow GPhC registration)
Professional registration with the General Pharmaceutical Council (GPhC) by August 2026
Willingness to be or already enrolled on the UCL Postgraduate Diploma in General Pharmacy Practice (or equivalent)

Desirable

Successful completion of a Postgraduate Certificate in General Pharmacy Practice (or equivalent and comparable experience)

Knowledge and Experience

Essential

Experience of working in a dispensary / patient services environment
Experience in providing clinical pharmacy services
Experience of mentoring and supervising students, Trainee Pharmacists and / or Pharmacy Technicians
Experience working within Medicines Information or Technical Services
Contributes to the involvement of pharmacy services e.g audit, QI or service improvement

Desirable

Experience in hospital pharmacy practice
Experience of working in a ward-based clinical environment

Skills and Abilities

Essential

Demonstrable skills and ability to safely clinically screen a prescription request for the supply of a medicine
Able to work independently, when required
Able to manage their own workload effectively and escalate for support, when required
Able to work under pressure

Desirable

Experience of working with Electronic Patient Records and digital prescribing systems

Personal Qualities

Essential

Appreciate the importance of Equality, Diversity and Inclusion
Able to support the department's out of hours services
Recognises limitations
Committed to continuous professional development

Person Specification Qualifcation Essential Masters degree MPharm (or equivalent to allow GPhC registration) Professional registration with the General Pharmaceutical Council (GPhC) by August 2026 Willingness to be or already enrolled on the UCL Postgraduate Diploma in General Pharmacy Practice (or equivalent) Desirable Successful completion of a Postgraduate Certificate in General Pharmacy Practice (or equivalent and comparable experience) Knowledge and Experience Essential Experience of working in a dispensary / patient services environment Experience in providing clinical pharmacy services Experience of mentoring and supervising students, Trainee Pharmacists and / or Pharmacy Technicians Experience working within Medicines Information or Technical Services Contributes to the involvement of pharmacy services e.g audit, QI or service improvement Desirable Experience in hospital pharmacy practice Experience of working in a ward-based clinical environment Skills and Abilities Essential Demonstrable skills and ability to safely clinically screen a prescription request for the supply of a medicine Able to work independently, when required Able to manage their own workload effectively and escalate for support, when required Able to work under pressure Desirable Experience of working with Electronic Patient Records and digital prescribing systems Personal Qualities Essential Appreciate the importance of Equality, Diversity and Inclusion Able to support the department's out of hours services Recognises limitations Committed to continuous professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital NHS Foundation Trust

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital NHS Foundation Trust

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Mersey and West Lancashire Teaching Hospitals NHS Trust

Assistant HR Business Partner

Mersey and West Lancashire Teaching Hospitals NHS Trust View all jobs

North East England

Temporary

Exercise Therapist

GBP 39,959 - 48,117 per year

Posted 9 day(s) ago

Reference: 2362851

Job summary

We are the largest Lead Employer in the country employing approximately 13,000 Post Graduate Doctors and Dentists in specialty training across a national geography, namely; North West, West Midlands, East of England, East Midlands, Thames Valley, Yorkshire and Humber and London and South East. As an established Lead Employer with over 15 years' experience; strong team working relationships both with our internal colleagues and external stakeholders are high priority.

Our Lead Employer Model is focused on improving the working lives of Colleagues-in-Training. The Lead Employer model is a collaborative one, with the responsibilities of the traditional employer shared between three major stakeholders, who are:

o Lead Employer - Employer for duration of training programme.

o Host Organisation - NHS Trusts / GP Practice / Hospices / Dental Practices and any other approved training placements are the Host Organisation location where the trainee works and carries out their training. They provide day to day supervision and management of our colleagues in training.

o NHS England - Oversee the education for Specialty Trainees, GP Registrars, Public Health and Dental Foundation.

Please be aware, that we may close a vacancy earlier than stated, should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.

Main duties of the job

We currently have a fantastic opportunity for an Assistant HR Business Partner to join our experienced and friendly HR Business Partner and Advisory Team in our Lead Employer Service. As an Assistant HR Business Partner for the Lead Employer Service you will have proven experience of working collaboratively and building positive stakeholder relationships.

Key responsibilities include:-

Provide expert HR advice on complex employment matters in line with Lead Employer policies and procedures keeping in line with best practice and employment legislation.
Working in partnership with the senior management team to provide professional customer focused HR advice, coaching and solutions that support the business in the identification and management of workforce issues and major change programmes.
Support the development and implementation of robust systems and processes to enable effective monitoring and management employee relations issues.
Analyse workforce information and Key Performance Indicators and work with the HR Business Partners to develop plans and strategies to support improvement and efficiency within the Service.
Build effective working relationships with Trade Union Representatives.

We actively promote applications for flexible working. And you will be part of a team where we encourage and support each other's health and well-being.

Please note interviews will include assessment tasks.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

Rated Outstanding by CQC Inspection August 2018
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

096-8312809

Job locations

Jubilee Court

Waterside

St Helens

WA9 1TT

United Kingdom

Job description

Job responsibilities

Supporting the Business

To contribute to the development of the HR plan aligned to the service delivery objectives and standards required by the Lead Employer Service.

Anticipate the impact of external changes on the workforce and develop effective solutions and strategies to support the changing environment.

Provide management/workforce information as requested to enable the development of workforce plans.

Represent the service at various meetings and stakeholder events as required within our 6 NHSE regions.

Support the senior management team to maintain and develop professional HR services, systems, records and quality/control procedures.

Policies and Procedure

Support Host organisations and Health Education England in the interpretation of policies and procedures e.g. Sickness Absence, Maternity, Paternity and Adoption.

Deal with complex or highly sensitive matters as cascaded from the Employment Services team, senior management team, Host Trusts and NHSE.

Produce high quality written correspondence including letters, e-mails and memos, in line with corporate communications guidance and Trust policies and procedures.

Contribute to the development and review of HR policies and procedures specific to the Lead Employer Service.

Maintain effective employee relations with staff side to ensure the efficient and effective management of cases.

Workforce Development and Transformation

Lead by example, working in partnership with the Learning & Development team; develop a coaching culture across the service to support personal development and succession planning as identified.

Identify specific employment issues from workforce trends and staff feedback mechanisms to support the development of HR interventions to meet business needs.

Design and deliver HR skills training as required.

Lead Workforce thinking, encouraging innovation and championing workforce transformation to support service development.

Active participation in leadership of development projects.

Lead and project manage key HR initiatives in accordance with agreed requirements realising effective co-ordination of people, resource and talent ensuring the benefits are realised.

Workforce Planning and Information

Establish workforce metrics and performance targets and work closely with the Workforce information

team and HR Business Partners to produce regular monitoring reports for effective cascade of management information to key stakeholders.

Analyse workforce information and productivity measures and work with the HR Business Partners to develop plans and strategies to support improvement and efficiency within the Service.

HR Service Delivery

Influence business decisions to ensure account is taken of best practice human resource management.

Advise key stakeholders on complex, sensitive or contentious employee relations issues, providing support to

key stakeholders investigating complex cases when required and supporting hearings.

Review and develop HR Policies and Procedures in line with governance and legal requirements.

Negotiate terms and conditions of employment with staff side in respect of specific projects and activities.

Implement effective HR systems to record and monitor all case activity and monitor compliance in relation to data protection, E& & I and other HR related legislation

Ensure effective recording and monitoring systems are implemented and maintained for attendance management activity.

Service Improvement and Change Management

Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service.

Seek customer service feedback from designated areas of responsibility and make recommendations to the Lead Employer Senior Management team as part of the delivery of the SLA.

Support in the transformation of, new ways of working and continuous improvement of the service.

Undertake and participate in projects as required.

To continually promote equality diversity and inclusion and undertake equality impact assessments as required.

Relationship Management and Networking

Develop effective relationships within Host Trusts and ensure the service is viewed positively by adding value to the Lead Employer Service.

Develop and maintain relationships within the wider HR community to enable networking and sharing of best practice.

Work closely with other HR colleagues to ensure a seamless and World Class HR service is delivered.

Team Leadership and Development

Support colleagues in their continuous professional development and provide training/coaching solutions as identified for the Employment Services team and key stakeholders.

Effectively manage the delegation of case work to members of the Employment Services Team/HR Advisory team as appropriate providing professional coaching to optimise their capability and career development potential.

Manage the monitoring of regular reports on contractual matters escalating any areas of concern to the HRBP

Escalate any highly complex cases to the HRBP and support with the development of plans to mitigate risks to the organisation.

Be responsible for own development, including attendance at mandatory training and continually keep up to date with changes to employment legislation and best practice.

Performance Management

Contribute to the achievement of the Lead Employer HR Service to deliver against the corporate objectives and the Lead Employer Service Level Agreement.

Co-ordinate the provision of accurate and timely information as requested.

Support key stakeholders in the analysis of HR metrics/statistics highlighting any trends.

Support key stakeholders in the development of action plans to address any areas which require improvement.

Coach and guide key stakeholders on specific employment relations issues emphasising the importance of good record keeping and data protection.

Employee/Stakeholder Engagement

Develop and maintain effective internal and external communication networks to support the delivery of the Lead Employer Service.

Build and maintain effective relationships with Staff Side representatives.

Contribute to the process of involvement, consultations, negotiations with staff and their representatives.

Actively promote positive behaviours, the Trusts values and culture across the division.

Champion the Equality Diversity and Inclusion agenda and proactively support key stakeholders to ensure the principles are embedded in their areas of responsibility.

Continually promote equality diversity and inclusion in policy development and undertake equality impact assessments when required.

Job description

Job responsibilities

Supporting the Business

To contribute to the development of the HR plan aligned to the service delivery objectives and standards required by the Lead Employer Service.

Anticipate the impact of external changes on the workforce and develop effective solutions and strategies to support the changing environment.

Provide management/workforce information as requested to enable the development of workforce plans.

Represent the service at various meetings and stakeholder events as required within our 6 NHSE regions.

Support the senior management team to maintain and develop professional HR services, systems, records and quality/control procedures.

Policies and Procedure

Support Host organisations and Health Education England in the interpretation of policies and procedures e.g. Sickness Absence, Maternity, Paternity and Adoption.

Deal with complex or highly sensitive matters as cascaded from the Employment Services team, senior management team, Host Trusts and NHSE.

Produce high quality written correspondence including letters, e-mails and memos, in line with corporate communications guidance and Trust policies and procedures.

Contribute to the development and review of HR policies and procedures specific to the Lead Employer Service.

Maintain effective employee relations with staff side to ensure the efficient and effective management of cases.

Workforce Development and Transformation

Lead by example, working in partnership with the Learning & Development team; develop a coaching culture across the service to support personal development and succession planning as identified.

Identify specific employment issues from workforce trends and staff feedback mechanisms to support the development of HR interventions to meet business needs.

Design and deliver HR skills training as required.

Lead Workforce thinking, encouraging innovation and championing workforce transformation to support service development.

Active participation in leadership of development projects.

Lead and project manage key HR initiatives in accordance with agreed requirements realising effective co-ordination of people, resource and talent ensuring the benefits are realised.

Workforce Planning and Information

Establish workforce metrics and performance targets and work closely with the Workforce information

team and HR Business Partners to produce regular monitoring reports for effective cascade of management information to key stakeholders.

Analyse workforce information and productivity measures and work with the HR Business Partners to develop plans and strategies to support improvement and efficiency within the Service.

HR Service Delivery

Influence business decisions to ensure account is taken of best practice human resource management.

Advise key stakeholders on complex, sensitive or contentious employee relations issues, providing support to

key stakeholders investigating complex cases when required and supporting hearings.

Review and develop HR Policies and Procedures in line with governance and legal requirements.

Negotiate terms and conditions of employment with staff side in respect of specific projects and activities.

Implement effective HR systems to record and monitor all case activity and monitor compliance in relation to data protection, E& & I and other HR related legislation

Ensure effective recording and monitoring systems are implemented and maintained for attendance management activity.

Service Improvement and Change Management

Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service.

Seek customer service feedback from designated areas of responsibility and make recommendations to the Lead Employer Senior Management team as part of the delivery of the SLA.

Support in the transformation of, new ways of working and continuous improvement of the service.

Undertake and participate in projects as required.

To continually promote equality diversity and inclusion and undertake equality impact assessments as required.

Relationship Management and Networking

Develop effective relationships within Host Trusts and ensure the service is viewed positively by adding value to the Lead Employer Service.

Develop and maintain relationships within the wider HR community to enable networking and sharing of best practice.

Work closely with other HR colleagues to ensure a seamless and World Class HR service is delivered.

Team Leadership and Development

Support colleagues in their continuous professional development and provide training/coaching solutions as identified for the Employment Services team and key stakeholders.

Effectively manage the delegation of case work to members of the Employment Services Team/HR Advisory team as appropriate providing professional coaching to optimise their capability and career development potential.

Manage the monitoring of regular reports on contractual matters escalating any areas of concern to the HRBP

Escalate any highly complex cases to the HRBP and support with the development of plans to mitigate risks to the organisation.

Be responsible for own development, including attendance at mandatory training and continually keep up to date with changes to employment legislation and best practice.

Performance Management

Contribute to the achievement of the Lead Employer HR Service to deliver against the corporate objectives and the Lead Employer Service Level Agreement.

Co-ordinate the provision of accurate and timely information as requested.

Support key stakeholders in the analysis of HR metrics/statistics highlighting any trends.

Support key stakeholders in the development of action plans to address any areas which require improvement.

Coach and guide key stakeholders on specific employment relations issues emphasising the importance of good record keeping and data protection.

Employee/Stakeholder Engagement

Develop and maintain effective internal and external communication networks to support the delivery of the Lead Employer Service.

Build and maintain effective relationships with Staff Side representatives.

Contribute to the process of involvement, consultations, negotiations with staff and their representatives.

Actively promote positive behaviours, the Trusts values and culture across the division.

Champion the Equality Diversity and Inclusion agenda and proactively support key stakeholders to ensure the principles are embedded in their areas of responsibility.

Continually promote equality diversity and inclusion in policy development and undertake equality impact assessments when required.

Person Specification

Qualifications

Essential

Educated to degree level and/or equivalent qualification and/or relevant experience
Level 7 CIPD qualified or working towards
Evidence of continuing professional development

Desirable

Chartered member of CIPD (MCIPD)
Employment Law Qualification
Project Management Qualification

Knowledge & Experience

Essential

Significant operational HR experience post qualification
Experience of working and negotiating with Trade Unions
Experience of workforce change programmes
Experience of analysing workforce information
Experience of workforce planning and modernisation
Experience of building people management, competence, and capability
Knowledge of TUPE legislation
Experience in developing innovative workforce solutions to support the achievement of business goals

Desirable

Worked in a senior HR role in the NHS of public sector organisation
Experience of working in a business partner role

Person Specification

Qualifications

Essential

Educated to degree level and/or equivalent qualification and/or relevant experience
Level 7 CIPD qualified or working towards
Evidence of continuing professional development

Desirable

Chartered member of CIPD (MCIPD)
Employment Law Qualification
Project Management Qualification

Knowledge & Experience

Essential

Significant operational HR experience post qualification
Experience of working and negotiating with Trade Unions
Experience of workforce change programmes
Experience of analysing workforce information
Experience of workforce planning and modernisation
Experience of building people management, competence, and capability
Knowledge of TUPE legislation
Experience in developing innovative workforce solutions to support the achievement of business goals

Desirable

Worked in a senior HR role in the NHS of public sector organisation
Experience of working in a business partner role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Jubilee Court

Waterside

St Helens

WA9 1TT

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Jubilee Court

Waterside

St Helens

WA9 1TT

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Colliery Court Medical Group

Medical Receptionist

Colliery Court Medical Group View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 12 per year

Posted 9 day(s) ago

Reference: 2362842

Job summary

Colliery Court Medical Group are recruiting a part-time Medical Receptionist to join our very busy reception team to provide a friendly, efficient, effective and helpful service to the practice population.

We are looking for 1x post of 15 hours per week (Thursday and Friday, 7.5 hours each day)

We have two shift patterns, 8.00am - 4.30pm, and 10am - 6.30pm. You will be notified which shift you will be on at least 3 weeks in advance.

You will also be required to participate in the extended hours rota from 18:30 until 20:00 on a Wednesday evening, approximately once every 6 weeks.

You will be the first contact our patients, visitors, third party organisations will have with our practice, so you must be friendly, approachable, empathetic, efficient and an excellent communicator.

We reserve the right to close this advert early if we receive a suitable number of high-quality applications, so please apply early to avoid disappointment.

Main duties of the job

The successful candidate will:

Provide a friendly and efficient front desk reception service
Answer and make telephone calls, sending texts and emails
Book appointments in line with the practice protocol
Signpost patients to attached services
Deal with patient queries in person, on the telephone, via email and online
Process requests for repeat medication
Open incoming mail
Process data including changes to patients details etc.
Scan and import hospital letters, results and other correspondence
Provide general assistance to the practice team
Project a positive, professional and friendly image to patients and other visitors either in person or on the telephone
EMIS web and GP Practice experience beneficial but not essential.

About us

Colliery Court Medical Group is a well-established, supportive, forward thinking, GMS practice in Boldon Colliery. Located approximately 5 miles east of Newcastle, with easy access to the A1, A19 and Tyne Tunnel.

We have a supportive clinical team including 6 GPs, 1 Practice Pharmacist, 2 Nurse Practitioners, 2 Practice Nurses, 2 GP Assistants, 1 Healthcare Assistant and 1 Phlebotomist.

And an experienced and friendly Management / Admin / Reception team.

Our patient list size is approx. 8,400 patients

We are a teaching practice with opportunities for clinicians to participate in the teaching of GP Registrar's, and Medical students

EMIS Web system supported by Ardens, AccuRX, footfall and eConsult

High QOF achievement

Consistently high patient satisfaction

Good CQC rating

Active members of the local primary care network

NHS Pension if meet eligibility criteria, or can enrol in to NEST.

Free on site parking available.

Access to 24/7 confidential employee assistance programme.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

£12.92 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1226-26-0009

Job locations

Gibson Court

Boldon Colliery

Tyne And Wear

NE35 9AN

United Kingdom

Job description

Job responsibilities

To work as part of the medical reception team to provide an efficient, effective, and helpful service to the Practice population. Through use of initiative, a flexible approach and working consistently to high standards, you will provide valuable and valued help and support to members of the Primary Health Care Team.

RESPONSIBLE TO:Reception Supervisor for day-to-day supervision. Practice Operations Manager ultimately. Business Manager in her absence.

MAIN DUTIES

To provide a friendly and efficient front desk reception service to the practice population

To take requests for, and make, computerised appointments and home visits in line with the practice protocol

To take requests for, and issue repeat medication. To deal with requests for other medication in accordance with the Practice Prescribing policy

To open incoming mail and pass on for scanning in a timely manner

To accurately scan and import hospital letters, results, medical records and other correspondence into patients electronic record in accordance with the Practice Scanning protocol

To accurately file correspondence and medical records when necessary

To enter data and patient information onto computer, including patient registrations, changes to patient details, telephone contacts, fees taken over the counter etc

To extract data from the Practices clinical system

To take regular backups of data

To action requests from patients via eConsult

To liaise with the Clinical system provider and other outside agencies eg Hospitals, Nursing Homes etc when appropriate

To maintain a clean and tidy front reception desk and waiting area

To receive visitors to the practice and ensure they sign in and out at the reception desk

Sign post patients appropriately to attached services

To ensure samples handed over the desk are directed to the appropriate person

To maintain adequate levels of stock including prescriptions, bottles, etc

Respond to emails including downloading and importing attached documentation

Generating test requests and accessing results via the laboratory software system

To lock up the practice at 18:30 where necessary. Or 20:00 on extended hours.

Any other reasonable duties as directed by the Practice Operations Manager or Practice Business Manager, within the scope of the post

In addition to the above the post holder will show respect and courtesy to patients and colleagues, and maintain confidentiality of patient and other practice information at all times.

The post holder will be expected to take up necessary training as required, and to maintain and adhere to Practice Health and Safety policies. Occasional overtime may be required.

WORKING RELATIONSHIPS

General Practitioners
Practice Managers
Other members of reception/admin/secretarial team
Members of Practice/Community nursing team
Other members of the Primary Health Care Team
Patients
Outside agencies, hospital staff, CPNs, laboratory staff, PC/HA staff, as necessary

Job description Job responsibilities To work as part of the medical reception team to provide an efficient, effective, and helpful service to the Practice population. Through use of initiative, a flexible approach and working consistently to high standards, you will provide valuable and valued help and support to members of the Primary Health Care Team.RESPONSIBLE TO:Reception Supervisor for day-to-day supervision. Practice Operations Manager ultimately. Business Manager in her absence.MAIN DUTIES To provide a friendly and efficient front desk reception service to the practice population To take requests for, and make, computerised appointments and home visits in line with the practice protocol To take requests for, and issue repeat medication. To deal with requests for other medication in accordance with the Practice Prescribing policy To open incoming mail and pass on for scanning in a timely manner To accurately scan and import hospital letters, results, medical records and other correspondence into patients electronic record in accordance with the Practice Scanning protocol To accurately file correspondence and medical records when necessary To enter data and patient information onto computer, including patient registrations, changes to patient details, telephone contacts, fees taken over the counter etc To extract data from the Practices clinical system To take regular backups of data To action requests from patients via eConsult To liaise with the Clinical system provider and other outside agencies eg Hospitals, Nursing Homes etc when appropriate To maintain a clean and tidy front reception desk and waiting area To receive visitors to the practice and ensure they sign in and out at the reception desk Sign post patients appropriately to attached services To ensure samples handed over the desk are directed to the appropriate person To maintain adequate levels of stock including prescriptions, bottles, etc Respond to emails including downloading and importing attached documentation Generating test requests and accessing results via the laboratory software system To lock up the practice at 18:30 where necessary. Or 20:00 on extended hours. Any other reasonable duties as directed by the Practice Operations Manager or Practice Business Manager, within the scope of the post In addition to the above the post holder will show respect and courtesy to patients and colleagues, and maintain confidentiality of patient and other practice information at all times. The post holder will be expected to take up necessary training as required, and to maintain and adhere to Practice Health and Safety policies. Occasional overtime may be required.WORKING RELATIONSHIPS General Practitioners Practice Managers Other members of reception/admin/secretarial team Members of Practice/Community nursing team Other members of the Primary Health Care Team Patients Outside agencies, hospital staff, CPNs, laboratory staff, PC/HA staff, as necessary

Person Specification

Experience

Essential

Reception or office experience in a busy environment.
Experience of working with the general public.

Desirable

Previous experience of working in a busy NHS office environment

Knowledge and Skills

Essential

Good computer skills.
Knowledge of a range of software programmes including Microsoft Office software and email.
Knowledge of a range of office procedures.
Ability to handle queries efficiently with diplomacy and tact.
Good interpersonal and communication skills to develop and maintain effective working relationships and to exchange information with patients and staff.
Experience of working with minimum supervision, within standard operating procedures.
Ability to work within a high pressure environment.

Desirable

Experience in using computer programmes such as EMIS Web, ICE, NHS mail, Microsoft Word.
Knowledge of Information Governance and Caldicott principles.
Previous training in or knowledge of safeguarding children and adults.
A knowledge of the basic principles of infection control.

Qualifications

Essential

Standard grade mathematics or equivalent.
Standard grade English or equivalent.
Good command of written English.

Qualities and Attributes

Essential

Smart appearance.
Ability to work under pressure in a busy environment.
Strong work ethic.
Ability to work on own initiative.
Good listening skills.
Good communication and documentation.
An understanding of confidentiality issues.
Flexible approach to work.
Treats others with dignity, respect and compassion.
Professional attitude.
A commitment to Continued Professional Development/Training.
Ability to work as part of a team

Person Specification Experience Essential Reception or office experience in a busy environment. Experience of working with the general public. Desirable Previous experience of working in a busy NHS office environment Knowledge and Skills Essential Good computer skills. Knowledge of a range of software programmes including Microsoft Office software and email. Knowledge of a range of office procedures. Ability to handle queries efficiently with diplomacy and tact. Good interpersonal and communication skills to develop and maintain effective working relationships and to exchange information with patients and staff. Experience of working with minimum supervision, within standard operating procedures. Ability to work within a high pressure environment. Desirable Experience in using computer programmes such as EMIS Web, ICE, NHS mail, Microsoft Word. Knowledge of Information Governance and Caldicott principles. Previous training in or knowledge of safeguarding children and adults. A knowledge of the basic principles of infection control. Qualifications Essential Standard grade mathematics or equivalent. Standard grade English or equivalent. Good command of written English. Qualities and Attributes Essential Smart appearance. Ability to work under pressure in a busy environment. Strong work ethic. Ability to work on own initiative. Good listening skills. Good communication and documentation. An understanding of confidentiality issues. Flexible approach to work. Treats others with dignity, respect and compassion. Professional attitude. A commitment to Continued Professional Development/Training. Ability to work as part of a team

Employer details

Employer name

Colliery Court Medical Group

Address

Gibson Court

Boldon Colliery

Tyne And Wear

NE35 9AN

United Kingdom

Employer's website

http://collierycourt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Colliery Court Medical Group

Address

Gibson Court

Boldon Colliery

Tyne And Wear

NE35 9AN

United Kingdom

Employer's website

http://collierycourt.nhs.uk/ (Opens in a new tab)

Betsi Cadwaladr University Health Board

Principal Clinical Psychologist

Betsi Cadwaladr University Health Board View all jobs

North East England

Permanent

Psychologist

GBP 67,583 - 78,530 per year

Posted 9 day(s) ago

Reference: 2362828

Job summary

Are you an experienced Clinical Psychologist looking for an exciting and rewarding role? We have a fantastic opportunity for a Principal Clinical Psychologist to join the North Wales Adolescent Service (NWAS) in Abergele. You'll play a key role in providing advanced psychological assessment, formulation, and intervention within a supportive and highly skilled multi-disciplinary team. This position offers the chance to work across NWAS's specialist services, including Intensive Community Support and the Inpatient Ward, making a real impact on the lives of young people aged 12-18. With opportunities to shape service development, lead training, and engage in research, this is a role where your expertise will be valued and supported.

At Betsi Cadwaladr University Health Board (BCUHB), we recognise the importance of investing in our staff. We offer:

A relocation package to support your move
Generous annual leave, starting at 28 days plus bank holidays
Access to the NHS pension scheme, one of the most competitive in the UK
A Car Lease Salary Sacrifice Scheme, making driving more affordable
A Cycle to Work Scheme, supporting a healthy and sustainable commute
Ongoing professional development, with dedicated time for training, research

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

To provide a highly specialised clinical psychology service to clients of North Wales Adolescent Service (NWAS), providing specialised psychological assessment and therapy.

To work autonomously in accordance with The BPS Code of Conduct, Ethical Principles and Guidelines 2004, and Health and Care Professions Council.

To hold designated responsibility within the team, for the governance of North Wales Adolescent Service (NWAS) staff's psychological practice, in order to ensure the delivery of high quality clinical psychology services.

To exercise delegated responsibility for the management and supervision of designated staff up to and including senior level, including staff appraisal/PADR, and informal grievance.

To contribute to the development of local team policies and procedures and to support improvements in service quality.

To provide clinical placements and supervision for Doctoral level trainee clinical psychologists and to deliver training to other professionals.

To utilise highly specialised research skills for audit, policy and service development, and research.

To act as a panel member in the recruitment of designated staff, as appropriate.

To assist the Consultant Clinical Psychologist, in conjunction with other senior staff, in the efficient day-to-day management of the service.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£67,583 to £78,530 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-PST127-0926

Job locations

North Wales Adolescent Service

Llanfair Road

Abergele

LL22 8DP

United Kingdom

Job description

Job responsibilities

Beyond the role itself, North Wales offers an exceptional quality of life. Whether youre drawn to the breath-taking landscapes of Snowdonia, stunning coastlines, or vibrant local communities, this region offers the perfect blend of adventure and tranquillity. With excellent schools, affordable housing, and easy access to major cities like Chester, Liverpool, and Manchester, North Wales is an ideal place to live and work.

Join us at BCUHB and be part of a team where your skills and leadership will truly make a difference!

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

Beyond the role itself, North Wales offers an exceptional quality of life. Whether youre drawn to the breath-taking landscapes of Snowdonia, stunning coastlines, or vibrant local communities, this region offers the perfect blend of adventure and tranquillity. With excellent schools, affordable housing, and easy access to major cities like Chester, Liverpool, and Manchester, North Wales is an ideal place to live and work.

Join us at BCUHB and be part of a team where your skills and leadership will truly make a difference!

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

Good Honours degree in Psychology.
Eligibility for British Psychological Society Chartered status.
Post-graduate Doctorate in Clinical Psychology (or its equivalent for those trained prior to 1996) as accredited by the British Psychological Society.
Registration with Health and Care Professions Council as a Clinical Psychologist.
Clinical supervision training for supervising Doctoral trainees.
Doctoral level advanced specialist knowledge of clinical psychology theory and practice, psychological therapies and their application, neuropsychological and psychometric assessment and interpretation.
Doctoral level knowledge of research design and methodology, including complex multivariate data analysis as practised within clinical psychology.
Knowledge of relevant legislation and its implications for both clinical practice and professional management.
Evidence of Continuing Professional Development as recommended by the BPS and HCPC.

Desirable

Post-doctoral training in one or more additional specialised areas of psychological practice.
Well-developed knowledge of the theory and practice of specialised psychological therapies in specific difficult-to-treat groups (e.g. personality disorder, dual diagnoses, people with additional disabilities etc).
Knowledge of the theory and practice of highly specialised psychological therapies and assessment methodologies.
Recognised qualification in supervision.
Record of publications in peer reviewed or academic or professional journals and/or books.

Experience

Essential

Substantial assessed experience of working as a qualified and senior clinical psychologist, normally including significant post-qualification experience within the designated speciality where the post is located, or relevant transferable skills.
Assessed experience of working effectively as a qualified and senior level clinical psychologist in the designated speciality, or relevant transferable skills. Demonstration of further specialist training/experience through having received extensive and demonstrable clinical supervision of working as a specialist Clinical Psychologist or an alternative agreed by the Director of Psychology.
Experience of specialised psychological assessment and treatment of a range of clients across a wide range of care settings.
Experience of working with client groups across an increasing range of clinical severity.
Experience of exercising full clinical responsibility for clients' psychological care, with experience of co-ordinating care within the context of multi-disciplinary care-planning.
Experience of providing teaching, training and/or professional and clinical supervision.

Desirable

Experience of the application of clinical psychology in different cultural contexts.
Experience of representing psychology within the context of multi-disciplinary care.
Experience of professional management of qualified clinical psychologists and other staff.

Aptitude and Abilities

Essential

The ability to demonstrate a high level of competence to work within the designated speciality.
Well-developed skills in the supervision of other staff, including Trainee Clinical Psychologists.
Well-developed skills in effectively communicating very complex, highly technical and clinically sensitive information, both orally and in writing, to clients, their families, carers and other professional colleagues both within and outside the NHS.
Developed skills in providing consultation to other professional and non-professional groups.
Capable of maintaining a high degree of professionalism and safe clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.
The ability to identify and provide appropriate means of support to line-managed staff who deal with highly distressing situations, severely challenging behaviours and other stressors.
The ability to use a variety of complex multi-media materials for a range of purposes such as teaching and training.
Capable of effective workload management when facing competing demands.
The ability to work collaboratively with a wide range of multidisciplinary colleagues.
Basic IT skills.

Desirable

Ability to speak Welsh.
Ability to demonstrate leadership and management skills.
Advanced IT skills.

Values

Essential

Ability to demonstrate a range of qualities essential to the role, eg compassion, competence, communication, courage and commitment.
Ability to work in accordance with the core organisational values.
Demonstrate a commitment to working consistently in line with our organisational values, and enabling others within the workforce to do so too as evidenced in day to day work and through discussion at PADR.
Commitment to maintain confidentiality of clinically sensitive materials and information and to handle personal information with sensitivity and discretion.
Ability to demonstrate professional behaviours of the highest standard.

Other

Essential

Ability to travel within the geographical area.
Flexible approach to work
Good attendance record.

Person Specification

Qualifications and/or Knowledge

Essential

Good Honours degree in Psychology.
Eligibility for British Psychological Society Chartered status.
Post-graduate Doctorate in Clinical Psychology (or its equivalent for those trained prior to 1996) as accredited by the British Psychological Society.
Registration with Health and Care Professions Council as a Clinical Psychologist.
Clinical supervision training for supervising Doctoral trainees.
Doctoral level advanced specialist knowledge of clinical psychology theory and practice, psychological therapies and their application, neuropsychological and psychometric assessment and interpretation.
Doctoral level knowledge of research design and methodology, including complex multivariate data analysis as practised within clinical psychology.
Knowledge of relevant legislation and its implications for both clinical practice and professional management.
Evidence of Continuing Professional Development as recommended by the BPS and HCPC.

Desirable

Post-doctoral training in one or more additional specialised areas of psychological practice.
Well-developed knowledge of the theory and practice of specialised psychological therapies in specific difficult-to-treat groups (e.g. personality disorder, dual diagnoses, people with additional disabilities etc).
Knowledge of the theory and practice of highly specialised psychological therapies and assessment methodologies.
Recognised qualification in supervision.
Record of publications in peer reviewed or academic or professional journals and/or books.

Experience

Essential

Substantial assessed experience of working as a qualified and senior clinical psychologist, normally including significant post-qualification experience within the designated speciality where the post is located, or relevant transferable skills.
Assessed experience of working effectively as a qualified and senior level clinical psychologist in the designated speciality, or relevant transferable skills. Demonstration of further specialist training/experience through having received extensive and demonstrable clinical supervision of working as a specialist Clinical Psychologist or an alternative agreed by the Director of Psychology.
Experience of specialised psychological assessment and treatment of a range of clients across a wide range of care settings.
Experience of working with client groups across an increasing range of clinical severity.
Experience of exercising full clinical responsibility for clients' psychological care, with experience of co-ordinating care within the context of multi-disciplinary care-planning.
Experience of providing teaching, training and/or professional and clinical supervision.

Desirable

Experience of the application of clinical psychology in different cultural contexts.
Experience of representing psychology within the context of multi-disciplinary care.
Experience of professional management of qualified clinical psychologists and other staff.

Aptitude and Abilities

Essential

The ability to demonstrate a high level of competence to work within the designated speciality.
Well-developed skills in the supervision of other staff, including Trainee Clinical Psychologists.
Well-developed skills in effectively communicating very complex, highly technical and clinically sensitive information, both orally and in writing, to clients, their families, carers and other professional colleagues both within and outside the NHS.
Developed skills in providing consultation to other professional and non-professional groups.
Capable of maintaining a high degree of professionalism and safe clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.
The ability to identify and provide appropriate means of support to line-managed staff who deal with highly distressing situations, severely challenging behaviours and other stressors.
The ability to use a variety of complex multi-media materials for a range of purposes such as teaching and training.
Capable of effective workload management when facing competing demands.
The ability to work collaboratively with a wide range of multidisciplinary colleagues.
Basic IT skills.

Desirable

Ability to speak Welsh.
Ability to demonstrate leadership and management skills.
Advanced IT skills.

Values

Essential

Ability to demonstrate a range of qualities essential to the role, eg compassion, competence, communication, courage and commitment.
Ability to work in accordance with the core organisational values.
Demonstrate a commitment to working consistently in line with our organisational values, and enabling others within the workforce to do so too as evidenced in day to day work and through discussion at PADR.
Commitment to maintain confidentiality of clinically sensitive materials and information and to handle personal information with sensitivity and discretion.
Ability to demonstrate professional behaviours of the highest standard.

Other

Essential

Ability to travel within the geographical area.
Flexible approach to work
Good attendance record.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

North Wales Adolescent Service

Llanfair Road

Abergele

LL22 8DP

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

North Wales Adolescent Service

Llanfair Road

Abergele

LL22 8DP

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Betsi Cadwaladr University Health Board

Support Medical Secretary

Betsi Cadwaladr University Health Board View all jobs

North East England

Permanent

Support Staff

GBP 26,813 - 27,890 per year

Posted 9 day(s) ago

Reference: 2362827

Job summary

We are looking to appoint an enthusiastic, self-motivated and experienced secretary in our Orthopaedic Department to provide comprehensive secretarial support within the department.

It is essential that applicants have previous NHS experience and possess a high level of audio typing skills. You should hold a Medical Secretarial Qualification (or have equivalent previous experience) and are qualified to a minimum of RSA Stage 2 (or equivalent).

The successful applicant will be able be able to work as part of a team while managing their own independent workload and competing priorities. The post holder will have a good understanding of Referral to Treatment (RTT) pathways and the ability to maintain good and reliable records.

Main duties of the job

To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC284-0926

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ

United Kingdom

Job description

Job responsibilities

The post holder will be a key member of the Medical secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers.

The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary.

The post holder will monitor and review any patient forms /details and items pending further action, chase outstanding responses and information. The post holder will provide information and advice to patients and relatives about admissions and appointments.

The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require individual to exercise judgement and expertise.

Performing, administrative tasks the post holder will have the responsibility for safe use of equipment and resources used by self or others (e.g. will report any defects in equipment through the IT Helpdesk Service).

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

The post holder will be a key member of the Medical secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers.

The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary.

The post holder will monitor and review any patient forms /details and items pending further action, chase outstanding responses and information. The post holder will provide information and advice to patients and relatives about admissions and appointments.

The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require individual to exercise judgement and expertise.

Performing, administrative tasks the post holder will have the responsibility for safe use of equipment and resources used by self or others (e.g. will report any defects in equipment through the IT Helpdesk Service).

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Other Relevant Requirements

Essential

Able to travel to meet the requirements of the post.

Desirable

Welsh Speaking.

Qualifications

Essential

NVQ Business Administration L3 or equivalent experience.
RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
IT related qualification CLAIT plus /ECDL or equivalent.

Desirable

AMSPAR - City & Guilds L3.
NVQ Customer Service L3
Statutory and Mandatory Training

Experience

Essential

Knowledge of a range of administrative processes.
Experience of working in a busy office environment.

Desirable

Experience of working within the NHS.

Skills

Essential

Competently communicates professionally and effectively with all levels of staff both verbally and in writing
Proficient in use of Microsoft office applications.
Experienced in planning and organising and prioritise own workload.
Flexible approach to work and adaptable to changing service demands.
Excellent organisational skills.

Desirable

Minute-taking skills

Knowledge

Essential

Evidence of Continual Personal development
Ability to deal with sensitive information

Desirable

Knowledge of NHS Organisations
Medical terminology.

Personal Qualities

Essential

Team player.
Approachable /Friendly Confident manner.
Reliable.
Develops own practice through reflection and learning.
Empathetic.

Person Specification

Other Relevant Requirements

Essential

Able to travel to meet the requirements of the post.

Desirable

Welsh Speaking.

Qualifications

Essential

NVQ Business Administration L3 or equivalent experience.
RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
IT related qualification CLAIT plus /ECDL or equivalent.

Desirable

AMSPAR - City & Guilds L3.
NVQ Customer Service L3
Statutory and Mandatory Training

Experience

Essential

Knowledge of a range of administrative processes.
Experience of working in a busy office environment.

Desirable

Experience of working within the NHS.

Skills

Essential

Competently communicates professionally and effectively with all levels of staff both verbally and in writing
Proficient in use of Microsoft office applications.
Experienced in planning and organising and prioritise own workload.
Flexible approach to work and adaptable to changing service demands.
Excellent organisational skills.

Desirable

Minute-taking skills

Knowledge

Essential

Evidence of Continual Personal development
Ability to deal with sensitive information

Desirable

Knowledge of NHS Organisations
Medical terminology.

Personal Qualities

Essential

Team player.
Approachable /Friendly Confident manner.
Reliable.
Develops own practice through reflection and learning.
Empathetic.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

University Hospital of North Midlands NHS Trust

Consultant Chemical Pathologist

University Hospital of North Midlands NHS Trust View all jobs

North East England

Permanent

Medical Specialist

GBP 113,565 - 150,569 per year

Posted 9 day(s) ago

Reference: 2362816

Job summary

Applications are invited from enthusiastic and forward-thinking Chemical Pathologist to join our team of 0.2 WTE Chemical Pathologist, two Consultant Clinical Scientists, six Principal, three Senior and two STP trainee Clinical Scientists. This is a replacement post and the successful candidate must work well as a team and be keen to drive improvements to the clinical service.

North Midlands and Cheshire Pathology Services (NMCPS) formed in 2020 as collaboration between The University Hospital of North Midlands (UHNM), Mid Cheshire and East Cheshire NHS Trusts (MCHT). UHNM are the host provider of the network.All laboratories are UKAS accredited and provide a comprehensive range of biochemistry tests including protein electrophoresis, mass spectrometry and molecular genetics.

Main duties of the job

The successful applicant will be based at one site, which is flexible and can be agreed on appointment, with some cross site working required. Flexible working, including home working, is supported.

Lipid clinics are provided at MCHT and UHNM physically and virtually by the current post holders. The department is currently exploring opportunities to develop a robust, efficient and forward-thinking service through partnership working across the wider network. There are opportunities to link with teams in nutrition, Diabetes, Endocrinology, and with GP services across multiple ICBs and a future vision to develop Chemical Pathologist training opportunities.

Research, teaching and training are strong attributes of our department, we are involved in leading and supporting a number of clinical trials; some members of the team have dedicated PAs in the R&D department. You will be encouraged to support educational activities within the department, the Trust and more widely in the local Universities. Members of our team are honorary lecturers at Manchester and Keele Universities. A training budget will be provided in addition to a number of learning opportunities in place locally. The department supports HSST, STP and FY1 trainees and is keen to explore supporting more medical trainees with the support of the post holder.

The start date could be postponed for a good candidate awaiting completion of CCT.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

24 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year PA pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

205

Job locations

Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST4 6QG

United Kingdom

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further details regarding this post.

Job description Job responsibilities Please see attached Job Description and Person Specification for further details regarding this post.

Person Specification

Qualifications

Essential

MBBS, MBChB or equivalent medical qualification.
FRCPath or equivalent qualification in Clinical Biochemistry.
Full registration (with a licence to practice) with the General Medical Council (GMC).
Entry on the General Medical Council (GMC) Specialist Register via one of the following: Certificate of Completion of Training (CCT) for Chemical Pathology (the proposed CCT date must be within 6 months of the interview) - Certificate of Eligibility for Specialist Registration Portfolio Pathway (formerly CESR) for Chemical Pathology.

Desirable

Higher Medical Degree PhD/MD
Recognised teaching skills course / medical education qualification.

Experience & Training

Essential

Evidence of thorough and broad training and experience in biochemistry
Significant experience in the organisation and delivery of a clinical biochemistry service
Experience of delivering training programmes & presentations to various levels of staff.
Ability to apply research outcomes to clinical problems.
An awareness of current speciality specific developments, initiatives and issues.
Knowledge of the principles involved in research.
Evidence of audit and the implementation of change following the audit
Experience of working across boundaries to develop networks with key stakeholders
Ability to prioritise workload in response to service need
Ability to work autonomously and be accountable for own actions
Ability to motivate and support others to achieve goals
Able to utilise initiative to solve problems and develop the service
Ability to work as part of the wider team
Experience of delivering training programmes & presentations to various levels of staff.
Good influencing and networking skills
Excellent written and communication skills
Ability to maintain confidentiality and deal with situations in a sensitive manner
Ability to follow complex instructions and make the complex simple
Ability to contribute directly to the production of strategy and policy documentation
Ability to develop medium- and long-term plans to meet service need and ensure sustainability
Ability to apply evaluative and reflective techniques to personal practice, events and activities
Ability to understand, interpret and critically analyse data and information
Experience of delivering a quality improvement project

Desirable

Experience obesity clinics.
Publications in relevant peer-reviewed journals in the last five years.
Experience in the provision of diagnosis and management of patients with lipid disorders
Experience in provision of metabolic medicine clinics
Evidence of audit and the implementation of change following the audit
Evidence of having undertaken original research.
Evidence of specialist interest in other clinical areas
Experience of working across boundaries to develop networks with key stakeholders
Evidence of specialist interest in other clinical areas

Personal Qualities

Essential

Positive mindset in respect of supporting organisational change; learning, and continuous improvement.
Effective interpersonal and intrapersonal skills including high degree of self-awareness and self- regulation
Takes responsibility and is accountable for delivering to their agree objectives
Consistently professional, collaborative and compassionate in their approach.
Works with patients and people at the fore - operates to a customer service ethos
Acts to support and enable effective teamwork
Delivers work of consistent and predictable high quality
There is a frequent requirement for prolonged concentration
Emotional effort; the post holder will at times be exposed to distressing and emotional circumstances
Ability to travel to and work across multiple sites
Demonstrates the leadership behaviours for improvements oWillingness oHumility oCuriosity oSelf-Discipline oPerseverance

Person Specification Qualifications Essential MBBS, MBChB or equivalent medical qualification. FRCPath or equivalent qualification in Clinical Biochemistry. Full registration (with a licence to practice) with the General Medical Council (GMC). Entry on the General Medical Council (GMC) Specialist Register via one of the following: Certificate of Completion of Training (CCT) for Chemical Pathology (the proposed CCT date must be within 6 months of the interview) - Certificate of Eligibility for Specialist Registration Portfolio Pathway (formerly CESR) for Chemical Pathology. Desirable Higher Medical Degree PhD/MD Recognised teaching skills course / medical education qualification. Experience & Training Essential Evidence of thorough and broad training and experience in biochemistry Significant experience in the organisation and delivery of a clinical biochemistry service Experience of delivering training programmes & presentations to various levels of staff. Ability to apply research outcomes to clinical problems. An awareness of current speciality specific developments, initiatives and issues. Knowledge of the principles involved in research. Evidence of audit and the implementation of change following the audit Experience of working across boundaries to develop networks with key stakeholders Ability to prioritise workload in response to service need Ability to work autonomously and be accountable for own actions Ability to motivate and support others to achieve goals Able to utilise initiative to solve problems and develop the service Ability to work as part of the wider team Experience of delivering training programmes & presentations to various levels of staff. Good influencing and networking skills Excellent written and communication skills Ability to maintain confidentiality and deal with situations in a sensitive manner Ability to follow complex instructions and make the complex simple Ability to contribute directly to the production of strategy and policy documentation Ability to develop medium- and long-term plans to meet service need and ensure sustainability Ability to apply evaluative and reflective techniques to personal practice, events and activities Ability to understand, interpret and critically analyse data and information Experience of delivering a quality improvement project Desirable Experience obesity clinics. Publications in relevant peer-reviewed journals in the last five years. Experience in the provision of diagnosis and management of patients with lipid disorders Experience in provision of metabolic medicine clinics Evidence of audit and the implementation of change following the audit Evidence of having undertaken original research. Evidence of specialist interest in other clinical areas Experience of working across boundaries to develop networks with key stakeholders Evidence of specialist interest in other clinical areas Personal Qualities Essential Positive mindset in respect of supporting organisational change; learning, and continuous improvement. Effective interpersonal and intrapersonal skills including high degree of self-awareness and self- regulation Takes responsibility and is accountable for delivering to their agree objectives Consistently professional, collaborative and compassionate in their approach. Works with patients and people at the fore - operates to a customer service ethos Acts to support and enable effective teamwork Delivers work of consistent and predictable high quality There is a frequent requirement for prolonged concentration Emotional effort; the post holder will at times be exposed to distressing and emotional circumstances Ability to travel to and work across multiple sites Demonstrates the leadership behaviours for improvements oWillingness oHumility oCuriosity oSelf-Discipline oPerseverance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

South London and Maudsley NHS Foundation Trust

Mentalisation Based Therapy (MBT) Practitioner

South London and Maudsley NHS Foundation Trust View all jobs

North East England

Permanent

Psychologist

GBP 47,951 - 56,863 per year

Posted 9 day(s) ago

Reference: 2362810

Job summary

Lambeth Secondary Care Psychological Therapies (SCPT) is looking to recruit a band 6 MBT trainee practitioner or a band 7 MBT practitioner, dependent on MBT accreditation. Please indicate which band you would like to be considered for.

SCPT is an innovative service offering a stepped care pathway. We offer MBT, DBT, psychodynamic therapy, CAT, and trauma focussed therapy. The Mentalization Based Treatment (MBT) programme is part of Lambeth's pathway for complex emotional and relational needs. Support for MBT in the wider organisation is excellent with Trust wide special interest groups and strong links to the Anna Freud Centre.

In addition to this post being open for qualified MBT practitioners at band 7, a suitable candidate might be an experienced community mental health clinician wishing to move into a psychological therapy post. Equally, this post might be suitable for a psychologist or psychotherapist who wishes to enhance their psychological training / experience, specifically in the field of MBT. If you are applying without MBT accreditation, the post will subject to a fixed term 2-year contract at band 6 (trainee MBT practitioner). The expectation will be that the band 6 post holder engages in Anna Freud Centre training and supervised clinical work to reach MBT practitioner status. Once practitioner status has been awarded, the post holder's fixed term 2 -year band 6 contract can be changed to a permanent band 7 role (MBT practitioner).

Main duties of the job

To deliver as part of a team a specialist Mentalization Based Treatment (MBT) service to individuals and groups of people with personality disorder / complex emotional and relational difficulties. This includes specialist assessment, treatment, planning, implementation, and monitoring of outcomes.
To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment.
To provide clinical supervision and consultation as appropriate.
To promote service evaluation, audit, and research.
To work as an autonomous professional within registration body guidelines and codes of conduct and guided by the policies and procedures of the service, taking responsibility for own work including treatment and discharge decisions with support of clinical supervisor.
To be active in the provision of staff support within area, including but not limited to Critical Incident Staff Support and Reflect-Support-Resolve. To participate, as a recipient, in staff support work.

About us

This post will be based mainly in central London at 151 Blackfriars Rd close to Southwark Underground station. There may be some limited pieces of work based at other Lambeth sites.

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.

Benefits:

We are committed to ensuring our staff get the most out of their benefits package, feel valued and understand the importance of a healthy work life balance.

Some of our benefits include:

Generous pay, pensions and leavepackages dependent on the role and length of service.
Work life balance,flexible working and supporting a range of flexible options, such as: part-time working and job sharing.
Career developmentwith plenty CPD opportunities such as mentoring, coaching, collective leadership and other talent programmes.
Accommodation,our staff benefit fromkeyworker housing at selected sites.
NHS discountsvia theHealth Service Discounts website.

Other benefits include:

Counselling services
Wellbeing events
Long service awards
Cycle to work scheme
Season ticket loan
Childcare vouchers
Staff restaurants

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience £47,951 -£56,863 or £58,133 -£66,274 Per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

334-CLI-8262943

Job locations

Community site in central London

151 Blackfriars Road, SE18EL

London

SE18EL

United Kingdom

Job description

Job responsibilities

A trainee post holder (band 6, 2-year contract) will be expected to work towards gaining MBT practitioner status through training funded as part of the post.
The post holder will provide individual and group MBT, conduct assessments, complete MBT formulations / relational passports, co-facilitate psychoeducational groups, will organise, and participate in regular MBT clinical reviews and offer a bank of MBT follow-up sessions. The post holder will also be expected to take an active part in the MBT team timetable of clinical and supervision meetings.
To provide expertise in a specialist clinical area for the psychological needs of those experiencing complex needs and multiple disadvantage (incl. homelessness).

To provide specialist assessment and clinical formulation to clients with a wide range of mental health needs, including complex trauma, personality disorder, anxiety and depression, addictions, learning difficulties and psychosis.

To select, administer and interpret psychometric and neuropsychological tests, involving skilled manipulation of test materials and high-level analysis of findings from the assessments.
To select and deliver evidence-based specialist psychological treatments, monitoring outcome and modifying and adapting interventions, drawing on a range of theoretical options.
To advise other team members and partner services on specialist psychological care of clients.

Teaching, training, and supervision

To receive regular clinical and professional supervision from a more senior psychologist or psychotherapist according to HCPC and Trust guidelines.
To provide specialist training in psychological and trauma-informed approaches to care for other professionals as appropriate, particularly to third sector staff, peer support workers, project MDT within the Housing First project team.
To provide clinical supervision for psychological work undertaken by assistant psychologists, placement students, trainee psychologists and the MDT team as appropriate (band 7).

Management, recruitment, policy and service development

To identify any aspects of the service which could be improved and contribute to the service development through undertaking and participating in appropriate projects.
To manage own workload and the agreed workload of junior staff, as required, under supervision from a more senior psychologist.
To participate in clinical governance initiatives as agreed by the Directorate clinical governance committee and team.

Research and service evaluation

To lead, support and/or participate in service evaluation, including gathering and analysing output and outcome data, as required.
To carry out appropriate research to improve the quality of care and provide research advice to other staff undertaking research within the service.

General Responsibilities

To ensure own Continuing Professional Development in line with HCPC, BPS and Trust Personal Development Plan requirements.

A full Job Description and Person Specification is attached to the advert.

Job description

Job responsibilities

A trainee post holder (band 6, 2-year contract) will be expected to work towards gaining MBT practitioner status through training funded as part of the post.
The post holder will provide individual and group MBT, conduct assessments, complete MBT formulations / relational passports, co-facilitate psychoeducational groups, will organise, and participate in regular MBT clinical reviews and offer a bank of MBT follow-up sessions. The post holder will also be expected to take an active part in the MBT team timetable of clinical and supervision meetings.
To provide expertise in a specialist clinical area for the psychological needs of those experiencing complex needs and multiple disadvantage (incl. homelessness).

To provide specialist assessment and clinical formulation to clients with a wide range of mental health needs, including complex trauma, personality disorder, anxiety and depression, addictions, learning difficulties and psychosis.

To select, administer and interpret psychometric and neuropsychological tests, involving skilled manipulation of test materials and high-level analysis of findings from the assessments.
To select and deliver evidence-based specialist psychological treatments, monitoring outcome and modifying and adapting interventions, drawing on a range of theoretical options.
To advise other team members and partner services on specialist psychological care of clients.

Teaching, training, and supervision

To receive regular clinical and professional supervision from a more senior psychologist or psychotherapist according to HCPC and Trust guidelines.
To provide specialist training in psychological and trauma-informed approaches to care for other professionals as appropriate, particularly to third sector staff, peer support workers, project MDT within the Housing First project team.
To provide clinical supervision for psychological work undertaken by assistant psychologists, placement students, trainee psychologists and the MDT team as appropriate (band 7).

Management, recruitment, policy and service development

To identify any aspects of the service which could be improved and contribute to the service development through undertaking and participating in appropriate projects.
To manage own workload and the agreed workload of junior staff, as required, under supervision from a more senior psychologist.
To participate in clinical governance initiatives as agreed by the Directorate clinical governance committee and team.

Research and service evaluation

To lead, support and/or participate in service evaluation, including gathering and analysing output and outcome data, as required.
To carry out appropriate research to improve the quality of care and provide research advice to other staff undertaking research within the service.

General Responsibilities

To ensure own Continuing Professional Development in line with HCPC, BPS and Trust Personal Development Plan requirements.

A full Job Description and Person Specification is attached to the advert.

Person Specification

Qualifications

Essential

You will be either: A. Registered with Anna Freud Centre (AFC) as an MBT practitioner (band 7) or B. Ready to undergo AFC MBT training to achieve this (band 6 fixed term for 2 years with the option to change to permanent band 7 upon being awarded practitioner status) (A/I). ? You will have undertaken a recognised qualification in one of the core mental health professions, e.g. psychiatric nursing, clinical/counselling psychology, psychotherapy, social work and occupational therapy (see below) OR to have equivalent relevant experience and demonstrable competence to work in the mental health field in the NHS. For Psychologists: . Entry-level qualification in Applied Psychology (professional Doctorate, or combination of MSc plus PG Diploma level additional training) that has been accepted by the HCPC for purposes of professional registration. (A/I) (for a job requiring specific professional qualification(s), change this point to specify the required qualification(s): Clinical psychologist: Doctorate in Clinical Psychology or equivalent; Counselling psychologist: MSc and PG Diploma in Counselling Psychology; Forensic psychologist: MSc in Forensic Psychology plus completion of the British Psychological Society's Qualification in Forensic Psychology Stage 2) For Family / Systemic Psychotherapists: Post-graduate qualification in relevant mental health/social welfare profession and demonstrable practice in this field (A/I) PLUS Masters level qualification in Family and Systemic Psychotherapy or equivalent qualification, accredited by UKCP (A/I) For Psychotherapists: Entry-level qualification in Psychotherapy that has been accepted by the APC/BPC/ACAT/UKCP/BACP/BABCP (specify which, according to nature of post) for purposes of professional registration For Arts Therapists: Masters Degree (or equivalent) in Arts Therapy or Dance Movement Therapy. (or specify Art Therapy, Music Therapy, Dramatherapy or Dance Movement Therapy)
Registered with professional body as appropriate to discipline HCPC/APC/BPC/UKCP/BACP/BABCP/ADMP-UK.

Experience

Essential

Experience of assessment and intervention with adults with a range of complex emotional and relational needs associated with a diagnosis of personality disorder.
Experience of receiving clinical supervision across a range of client needs.
Experience that supports working with, and addressing issues of, diversity within local communities. This may have been gained through work, research, volunteering and / or lived experience
Experience of developing and carrying out audit/research projects
Significant post-qualification/graduation experience including experience of individual and group therapy with people with complex mental health needs
Experience of receiving clinical supervision across a range of client needs.

Desirable

Experience of providing supervision to junior colleagues.

Knowledge

Essential

Theoretical knowledge of psychopathology and the evidence base for Mentalization Based Treatment
Knowledge of the theory of psychological therapy and it's therapeutic application. Associated awareness of assessment and clinical psychometrics
Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities
Knowledge of factors affecting acceptability and accessibility of mental health care
To deliver psychological/psychotherapeutic therapy across cultural and other differences

Skills

Essential

Practitioner skills in MBT or readiness to undergo and complete MBT training under supervision
To conduct specialist assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources.
To conduct specialist assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources.
To plan and schedule assessments and interventions for individual clients and groups and carers (and for meetings such as case reviews where appropriate).
To administrator of psychometric and neuropsychological tests, including those that require complex manipulation of test materials)

Abilities

Essential

Ability to work effectively within a multi-disciplinary team, contributing to effective team functioning and holding team roles.
Ability to identify and employ mechanisms of clinical governance as appropriate.
Ability to develop and use complex multi-media materials for presentations in public, professional and academic meetings
Ability to maintain concentration and to remain in restricted positions for long periods during observations, assessments and psychological interventions, and to deal with unexpected interruptions or changes during these.

Person Specification

Qualifications

Essential

You will be either: A. Registered with Anna Freud Centre (AFC) as an MBT practitioner (band 7) or B. Ready to undergo AFC MBT training to achieve this (band 6 fixed term for 2 years with the option to change to permanent band 7 upon being awarded practitioner status) (A/I). ? You will have undertaken a recognised qualification in one of the core mental health professions, e.g. psychiatric nursing, clinical/counselling psychology, psychotherapy, social work and occupational therapy (see below) OR to have equivalent relevant experience and demonstrable competence to work in the mental health field in the NHS. For Psychologists: . Entry-level qualification in Applied Psychology (professional Doctorate, or combination of MSc plus PG Diploma level additional training) that has been accepted by the HCPC for purposes of professional registration. (A/I) (for a job requiring specific professional qualification(s), change this point to specify the required qualification(s): Clinical psychologist: Doctorate in Clinical Psychology or equivalent; Counselling psychologist: MSc and PG Diploma in Counselling Psychology; Forensic psychologist: MSc in Forensic Psychology plus completion of the British Psychological Society's Qualification in Forensic Psychology Stage 2) For Family / Systemic Psychotherapists: Post-graduate qualification in relevant mental health/social welfare profession and demonstrable practice in this field (A/I) PLUS Masters level qualification in Family and Systemic Psychotherapy or equivalent qualification, accredited by UKCP (A/I) For Psychotherapists: Entry-level qualification in Psychotherapy that has been accepted by the APC/BPC/ACAT/UKCP/BACP/BABCP (specify which, according to nature of post) for purposes of professional registration For Arts Therapists: Masters Degree (or equivalent) in Arts Therapy or Dance Movement Therapy. (or specify Art Therapy, Music Therapy, Dramatherapy or Dance Movement Therapy)
Registered with professional body as appropriate to discipline HCPC/APC/BPC/UKCP/BACP/BABCP/ADMP-UK.

Experience

Essential

Experience of assessment and intervention with adults with a range of complex emotional and relational needs associated with a diagnosis of personality disorder.
Experience of receiving clinical supervision across a range of client needs.
Experience that supports working with, and addressing issues of, diversity within local communities. This may have been gained through work, research, volunteering and / or lived experience
Experience of developing and carrying out audit/research projects
Significant post-qualification/graduation experience including experience of individual and group therapy with people with complex mental health needs
Experience of receiving clinical supervision across a range of client needs.

Desirable

Experience of providing supervision to junior colleagues.

Knowledge

Essential

Theoretical knowledge of psychopathology and the evidence base for Mentalization Based Treatment
Knowledge of the theory of psychological therapy and it's therapeutic application. Associated awareness of assessment and clinical psychometrics
Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities
Knowledge of factors affecting acceptability and accessibility of mental health care
To deliver psychological/psychotherapeutic therapy across cultural and other differences

Skills

Essential

Practitioner skills in MBT or readiness to undergo and complete MBT training under supervision
To conduct specialist assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources.
To conduct specialist assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources.
To plan and schedule assessments and interventions for individual clients and groups and carers (and for meetings such as case reviews where appropriate).
To administrator of psychometric and neuropsychological tests, including those that require complex manipulation of test materials)

Abilities

Essential

Ability to work effectively within a multi-disciplinary team, contributing to effective team functioning and holding team roles.
Ability to identify and employ mechanisms of clinical governance as appropriate.
Ability to develop and use complex multi-media materials for presentations in public, professional and academic meetings
Ability to maintain concentration and to remain in restricted positions for long periods during observations, assessments and psychological interventions, and to deal with unexpected interruptions or changes during these.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Community site in central London

151 Blackfriars Road, SE18EL

London

SE18EL

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Community site in central London

151 Blackfriars Road, SE18EL

London

SE18EL

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Botesdale Health Centre

Salaried GP

Botesdale Health Centre View all jobs

North East England

Permanent

GP/General Practitioner

Posted 9 day(s) ago

Reference: 2362793

Job summary

We are looking for a professional, conscientious and highly effective GP to join our friendly team at Botesdale.The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Main duties of the job

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Developing care plans for health in consultation with patients and in line with current practice disease management protocols
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

About us

We are a rural GMS 10,000 patient surgery with 4 Partners, 6 Salaried GPs and a fantastic clinical and practice team with an on-site Dispensary.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1526-GPSept26

Job locations

Back Hills

Botesdale

Diss

Norfolk

IP22 1DW

United Kingdom

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Developing care plans for health in consultation with patients and in line with current practice disease management protocols
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purposes
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Hand hygiene standards for self and others
Managing directly all incidents of accidental exposure
Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
Safe management of sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training (minimum twice annually)
Correct waste and instrument management, including handling, segregation, and container use
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Developing care plans for health in consultation with patients and in line with current practice disease management protocols
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purposes
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Hand hygiene standards for self and others
Managing directly all incidents of accidental exposure
Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
Safe management of sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training (minimum twice annually)
Correct waste and instrument management, including handling, segregation, and container use
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.

Person Specification

Qualifications

Essential

GMC Registered

Person Specification

Qualifications

Essential

GMC Registered

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Botesdale Health Centre

Address

Back Hills

Botesdale

Diss

Norfolk

IP22 1DW

United Kingdom

Employer's website

http://www.botesdalehealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Botesdale Health Centre

Address

Back Hills

Botesdale

Diss

Norfolk

IP22 1DW

United Kingdom

Employer's website

http://www.botesdalehealthcentre.nhs.uk/ (Opens in a new tab)

OneMedicalGroup

Business Development and Partnerships Manager

OneMedicalGroup View all jobs

North East England

Permanent

Psychologist

GBP 50,000 - 60,000 per year

Posted 9 day(s) ago

Reference: 2362780

Job summary

We are looking for a commercially driven Business Development and Partnerships Manager to support OneMedical Group's ambitious growth plans. This is a high-impact business development and strategic growth role, focused on identifying and securing new opportunities, developing high-value partnerships and building strong relationships with NHS commissioners, healthcare partners and key stakeholders.

Main duties of the job

As Business Development and Partnerships Manager, you will play a key role in driving OneMedical Group's growth by identifying, developing and securing new commercial opportunities across NHS care delivery and healthcare estate solutions.

You will develop and deliver regional business development strategies, build strong relationships with commissioners, healthcare partners and key stakeholders, and generate high-value opportunities and pipelines.

You will lead complex opportunities through qualification, bid development, negotiation and contract award, working collaboratively with Bid, Finance, Clinical and Property teams. The role will also involve representing and promoting OneMedical Group, developing long-term strategic partnerships, maintaining accurate CRM and pipeline information, and using market intelligence to support sustainable and profitable growth.

About us

Why OneMedical Group?

For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent, family-run healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens bringing everything together under one roof. We are proud to be the only organisation in the UK to do this.

We believe the best businesses are built by people who genuinely love what they do and celebrate each other's success. At OneMedical Group, our culture is defined by a rare combination of national ambition and genuine family heart. Founded by a father and daughter who believed healthcare could be delivered with greater empathy and agility, we've built a workplace rooted in trust, empowerment, and open doors. Our founders remain actively involved, ensuring every team member has a voice, direct access to leadership, and the autonomy to make a real impact.

We work hard, support one another, and balance commercial drive with deep human compassion. Above all, we are united by a shared purpose: creating spaces and delivering services that make a lasting, positive difference to the health and well-being of the communities we serve.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

£50,000 to £60,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REQ000038

Job locations

Bank Top Farm, Black Hill Rd, Otley

Leeds

LS21 1PY

United Kingdom

Job description

Job responsibilities

In the UK health sector, most providers are only offering half the solution. Some deliver primary and urgent NHS care. Others build healthcare properties. OneMedical Group (OMG) is the only organisation in the UK that does both under one roof. For over 20 years, we've been innovating UK healthcare.

As a family business, our founders remain at the heart of our day-to-day work, instilling an agile, human-first culture built on speed, trust, and adaptability. Because we design, build, and manage healthcare spaces and deliver high-quality frontline NHS care, we bring a level of value to NHS commissioners and healthcare partners that no one else can match.

We are on an ambitious growth journey and we're looking for a commercially driven Business Development & Partnerships Manager to open doors, shape high-value partnerships, and drive our expansion. This is a high-impact business development and strategic growth position.

We're looking for a genuine new business winner who creates opportunities rather than waits for them. You'll become one of the key faces of OneMedical Group, opening doors and building multi-million-pound commercial partnerships across the UK.

As a key growth engine for the business, you will:

Drive Regional Strategy: Build and execute an ambitious business development strategy to target commissioners, healthcare partners, and strategic stakeholders.
Prospect & Convert: Prospect, network, and generate high-value pipelines from scratch across NHS care delivery and healthcare estate solutions.
Lead Complex Deals: Lead opportunities through qualification, bid development, negotiation, and contract award alongside our Bid, Finance, Clinical, and Property teams.
Champion the Brand: Position OMG as the UK's most innovative, trusted partner for integrated healthcare and estates solutions.
Manage Pipeline & Intelligence: Maintain accurate CRM tracking and market intelligence to ensure sustainable, profitable growth.

What you will bring:

A demonstrable track record of winning new business and converting cold leads into commercial wins.
Proven capability in securing significant, high-value contracts (ideally 6/7 figures) within healthcare, public sector, or complex B2B markets.
The resilience and commercial grit required to build pipelines from scratch and navigate long deal cycles.
Top-tier negotiation skills with the confidence to build trusted, long-term relationships with senior decision-makers and commissioners.
A full UK driving licence and willingness to travel regularly within your network.

What We Offer

Base Salary: £50,000 - £60,000 (Dependent on experience)
Bonus: Performance-related bonus scheme aligned to commercial growth and objectives
Flexibility: Hybrid working model where suitable
Care & Well-being: 24/7 Remote GP access for you and your immediate family, plus EAP support via Health Assured
Annual Leave: 25 days annual leave + Bank Holidays (increasing with service), plus an additional day off for your work anniversary
Perks: NHS employee discounts, Cycle to Work, Eye Care, Refer-a-Friend schemes, and Company Pension

When you join OneMedical Group, you will become part of an organisation that is committed to helping you grow, make a meaningful contribution and thrive in your career.

Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education.

We know that everyone's career journey is different, which is why we want every colleague to understand the opportunities available to them, identify their next step and receive the support they need to achieve it.

Ready to Join Us?

To apply, please submit your CV along with a covering letter (maximum 750 words) highlighting:

Your track record of hunting and winning new business.
Your strategic approach to building commercial relationships in complex sectors.
An example of a significant, high-value deal or partnership you personally secured.

Note on Sponsorship: Applicants must have the legal right to live and work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

OneMedical Group is an equal opportunity employer committed to diversity, inclusion, and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at [email protected]

Job description Job responsibilities In the UK health sector, most providers are only offering half the solution. Some deliver primary and urgent NHS care. Others build healthcare properties. OneMedical Group (OMG) is the only organisation in the UK that does both under one roof. For over 20 years, we've been innovating UK healthcare.As a family business, our founders remain at the heart of our day-to-day work, instilling an agile, human-first culture built on speed, trust, and adaptability. Because we design, build, and manage healthcare spaces and deliver high-quality frontline NHS care, we bring a level of value to NHS commissioners and healthcare partners that no one else can match.We are on an ambitious growth journey and we're looking for a commercially driven Business Development & Partnerships Manager to open doors, shape high-value partnerships, and drive our expansion. This is a high-impact business development and strategic growth position.We're looking for a genuine new business winner who creates opportunities rather than waits for them. You'll become one of the key faces of OneMedical Group, opening doors and building multi-million-pound commercial partnerships across the UK.As a key growth engine for the business, you will:Drive Regional Strategy: Build and execute an ambitious business development strategy to target commissioners, healthcare partners, and strategic stakeholders. Prospect & Convert: Prospect, network, and generate high-value pipelines from scratch across NHS care delivery and healthcare estate solutions. Lead Complex Deals: Lead opportunities through qualification, bid development, negotiation, and contract award alongside our Bid, Finance, Clinical, and Property teams. Champion the Brand: Position OMG as the UK's most innovative, trusted partner for integrated healthcare and estates solutions. Manage Pipeline & Intelligence: Maintain accurate CRM tracking and market intelligence to ensure sustainable, profitable growth. What you will bring:A demonstrable track record of winning new business and converting cold leads into commercial wins. Proven capability in securing significant, high-value contracts (ideally 6/7 figures) within healthcare, public sector, or complex B2B markets. The resilience and commercial grit required to build pipelines from scratch and navigate long deal cycles. Top-tier negotiation skills with the confidence to build trusted, long-term relationships with senior decision-makers and commissioners. A full UK driving licence and willingness to travel regularly within your network. What We OfferBase Salary: £50,000 - £60,000 (Dependent on experience) Bonus: Performance-related bonus scheme aligned to commercial growth and objectives Flexibility: Hybrid working model where suitable Care & Well-being: 24/7 Remote GP access for you and your immediate family, plus EAP support via Health Assured Annual Leave: 25 days annual leave + Bank Holidays (increasing with service), plus an additional day off for your work anniversary Perks: NHS employee discounts, Cycle to Work, Eye Care, Refer-a-Friend schemes, and Company Pension When you join OneMedical Group, you will become part of an organisation that is committed to helping you grow, make a meaningful contribution and thrive in your career.Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education.We know that everyone's career journey is different, which is why we want every colleague to understand the opportunities available to them, identify their next step and receive the support they need to achieve it.Ready to Join Us?To apply, please submit your CV along with a covering letter (maximum 750 words) highlighting:Your track record of hunting and winning new business. Your strategic approach to building commercial relationships in complex sectors.An example of a significant, high-value deal or partnership you personally secured.Note on Sponsorship: Applicants must have the legal right to live and work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.OneMedical Group is an equal opportunity employer committed to diversity, inclusion, and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at [email protected]

Person Specification

Qualifications

Essential

Full UK driving licence

Desirable

None specified

Experience

Essential

Demonstrable track record of winning new business and converting cold leads into commercial wins.
Proven experience of securing significant, high-value contracts, ideally six/seven-figure contracts, within healthcare, the public sector or complex B2B markets.
Experience of building business development pipelines from scratch and navigating long, complex deal cycles.
Strong experience of negotiating and building trusted, long-term relationships with senior decision-makers and commissioners

Desirable

Previous experience of business development within healthcare or the public sector.
Experience of working with NHS commissioners and healthcare partners.
Experience of securing six or seven-figure contracts.

Person Specification Qualifications Essential Full UK driving licence Desirable None specified Experience Essential Demonstrable track record of winning new business and converting cold leads into commercial wins. Proven experience of securing significant, high-value contracts, ideally six/seven-figure contracts, within healthcare, the public sector or complex B2B markets. Experience of building business development pipelines from scratch and navigating long, complex deal cycles. Strong experience of negotiating and building trusted, long-term relationships with senior decision-makers and commissioners Desirable Previous experience of business development within healthcare or the public sector. Experience of working with NHS commissioners and healthcare partners. Experience of securing six or seven-figure contracts.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OneMedicalGroup

Address

Bank Top Farm, Black Hill Rd, Otley

Leeds

LS21 1PY

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

OneMedicalGroup

Address

Bank Top Farm, Black Hill Rd, Otley

Leeds

LS21 1PY

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

South Warwickshire University NHS Foundation Trust

Booking Coordinator - 2 Week Wait

South Warwickshire University NHS Foundation Trust View all jobs

North East England

Temporary

Admin and Clerical

GBP 25,760 - 27,476 per year

Posted 9 day(s) ago

Reference: 2362767

Job summary

An exciting opportunity has arisen for a full-time Booking Coordinator within the Patient Access Team to provide maternity cover on a fixed-term contract for 12 months.

Main duties of the job

Working full-time, Monday to Friday, with one late evening each week until 6:00 pm, you will play a key role within the Patient Access 2WW Team. The successful candidate will provide comprehensive administrative support, liaise with patients and multidisciplinary teams, and contribute to the efficient management of urgent cancer referral pathways. This is an excellent opportunity to be part of a dedicated team focused on delivering a high-quality, patient-focused service and supporting timely access to treatment.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

https://forms.office.com/e/ahWY3eAGM2

We appreciate you completing the survey.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

203-EL1238

Job locations

Saltisford Office

Building 3

Warwick

CV34 4UL

United Kingdom

Job description

Job responsibilities

To show a caring and professional approach towards patients, relatives andcarers.Negotiate with patients to attend their Outpatients appointments, workingwithin agreed protocols either through face to face contact or via thetelephone, including any changes to pre-planned dates.Ensure all relevant patient information is recorded on the Trusts PASsystem and updated accordingly.Work flexibly and provide cross cover for colleagues in the Department.

Deal with day-to-day enquiries from patients, Managers and other staff within the Trust in a professional and calm manner.To check incoming email boxes on a daily basis to keep up to date withDepartment and Trust wide news and information.Outpatient Booking Management

Strict adherence to sequential TWW booking, access booking timesand the waiting list policy is essential.Ensure any patients who have not responded to invite letters, or do notattend, are dealt with in line with the Patient Access Policy.Ensure patients on a 2 week wait pathway are treated within national cancertarget requirements.CommunicationEnsure patients are sent appropriate communication regarding theirappointments i.e. confirmation letter to patient, reschedule letter, along withany relevant information.To provide non clinical advice regarding procedures & processes to thepatient as per their individual requirements. To seek further advice from theConsultant or Nursing staff if required.Liaise with patients to ensure they receive relevant information regardingthe booking process with telephone & Email contacts.Liaise with all staff regarding clinics and appointments to ensure the efficientrunning of all clinics.Service Improvement/ Team DevelopmentBe involved in the development & revision of protocols & processes asrequired.To participate in the training and induction of new starters and workexperienceData QualityEnsure any data entries are accurate and good record keeping ismaintained at all times.Ensure waiting lists are regularly validated to ensure these are accurateMonitor patient pathways to ensure patients dont breach the Electivepathway.

Job description Job responsibilities To show a caring and professional approach towards patients, relatives andcarers.Negotiate with patients to attend their Outpatients appointments, workingwithin agreed protocols either through face to face contact or via thetelephone, including any changes to pre-planned dates.Ensure all relevant patient information is recorded on the Trusts PASsystem and updated accordingly.Work flexibly and provide cross cover for colleagues in the Department. Deal with day-to-day enquiries from patients, Managers and other staff within the Trust in a professional and calm manner.To check incoming email boxes on a daily basis to keep up to date withDepartment and Trust wide news and information.Outpatient Booking Management Strict adherence to sequential TWW booking, access booking timesand the waiting list policy is essential.Ensure any patients who have not responded to invite letters, or do notattend, are dealt with in line with the Patient Access Policy.Ensure patients on a 2 week wait pathway are treated within national cancertarget requirements.CommunicationEnsure patients are sent appropriate communication regarding theirappointments i.e. confirmation letter to patient, reschedule letter, along withany relevant information.To provide non clinical advice regarding procedures & processes to thepatient as per their individual requirements. To seek further advice from theConsultant or Nursing staff if required.Liaise with patients to ensure they receive relevant information regardingthe booking process with telephone & Email contacts.Liaise with all staff regarding clinics and appointments to ensure the efficientrunning of all clinics.Service Improvement/ Team DevelopmentBe involved in the development & revision of protocols & processes asrequired.To participate in the training and induction of new starters and workexperienceData QualityEnsure any data entries are accurate and good record keeping ismaintained at all times.Ensure waiting lists are regularly validated to ensure these are accurateMonitor patient pathways to ensure patients dont breach the Electivepathway.

Person Specification

Qualifications

Essential

Good general education
NVQ level 2 Customer Service/ Administration
European Computer Driving Licence (ECDL) or RSA Stage II/III Typing.

Desirable

NVQ 3 Customer Service/ Administration

Experience

Essential

Previous customer service experience
Previous clerical experience

Desirable

Previous Healthcare/NHS experience

Skills

Essential

Articulate and able to communicate clearly: verbally and written
Good interpersonal skills - able to work as a team
Able to use initiative and show practical skills and dexterity.
Competent to communicate with all grades of staff and public
Knowledge and use of outlook, excel and word
Ability and experience in managing own workload
Demonstrates initiative and use of innovative and lateral thinking in problem solving.
Good analytical skills to ensure good knowledge and experience in balancing theatre lists/clinic mix

Desirable

Knowledge of Patient Administration System.
Good understanding of clinical procedures in order to manage waiting list.
Knowledge of Medical terminology.

Personal Qualities

Essential

Responsible and reliable
Able to use own initiative
Able to work effectively as a team member
Co-operative and flexible
Recognises own limitations
Receptive to change
Professional manner.
Adhere to patient confidentiality
Able to work under pressure and meet deadlines

Desirable

Able to implement new ideas to benefit patients, staff and working environment

Other

Essential

Keen to develop personal skills
Demonstrate ability to work flexibly and ability to multi task

Person Specification Qualifications Essential Good general education NVQ level 2 Customer Service/ Administration European Computer Driving Licence (ECDL) or RSA Stage II/III Typing. Desirable NVQ 3 Customer Service/ Administration Experience Essential Previous customer service experience Previous clerical experience Desirable Previous Healthcare/NHS experience Skills Essential Articulate and able to communicate clearly: verbally and written Good interpersonal skills - able to work as a team Able to use initiative and show practical skills and dexterity. Competent to communicate with all grades of staff and public Knowledge and use of outlook, excel and word Ability and experience in managing own workload Demonstrates initiative and use of innovative and lateral thinking in problem solving. Good analytical skills to ensure good knowledge and experience in balancing theatre lists/clinic mix Desirable Knowledge of Patient Administration System. Good understanding of clinical procedures in order to manage waiting list. Knowledge of Medical terminology. Personal Qualities Essential Responsible and reliable Able to use own initiative Able to work effectively as a team member Co-operative and flexible Recognises own limitations Receptive to change Professional manner. Adhere to patient confidentiality Able to work under pressure and meet deadlines Desirable Able to implement new ideas to benefit patients, staff and working environment Other Essential Keen to develop personal skills Demonstrate ability to work flexibly and ability to multi task

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Saltisford Office

Building 3

Warwick

CV34 4UL

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Saltisford Office

Building 3

Warwick

CV34 4UL

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Chelsea and Westminster Hospital NHS Foundation Trust

Paediatric A&E Sister/ Charge Nurse

Chelsea and Westminster Hospital NHS Foundation Trust View all jobs

North East England

Permanent

Registered Nurse/RN

GBP 39,959 - 48,117 per year

Posted 9 day(s) ago

Reference: 2362750

Job summary

We are looking for highly motivated and enthusiastic individuals who possess excellent interpersonal and communication skills along with the ability to work within a multidisciplinary team within the fast pace environment of the Paediatric Emergency Department.

We are looking for nurses who can demonstrate a kind, compassionate, positive attitude, with a desire to provide effective and efficient urgent and Emergency Care practice.

As a senior member of the nursing team you will be expected to support and lead staff within the Paediatric Emergency Department; acting as a role model and working cohesively with the multidisciplinary team.

You will be expected to assist senior nursing staff with management requirements ensuring that quality service is maintained. You are expected to participate in education throughout the unit and hospital and ensure quality is maintained.

Are you ready to join a top performing Foundation trust in the heart of London?

Do you want to join a friendly, focused team to give high quality care?

Main duties of the job

- The post-holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care as part of the multi-disciplinary team from admission to discharge using research based practice.- To deliver care in accordance with the regulatory body's code of practice and the Trust's and ED policies and protocols. To be aware of the organisational and nursing strategy.- Ensuring safeguarding issues are acted upon promptly and appropriately.- Participation with auditing effectiveness and incorporating findings into practice.- Participation in the trust's achievement of quality and financial targets, locally and nationally driven.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Per annum Incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

289-EI-192

Job locations

West Middlesex hospital

Isleworth

TW7 6AF

United Kingdom

Job description

Job responsibilities

- Assess, plan, implement and evaluate care given to patients.

- To acquire competency in basic nursing skills for ED.

- Maintaining awareness of and compliance with Trust policies and protocols at all times to ensure high standards of patient care are maintained.

- Working effectively within the multi-disciplinary teamto ultimately achieve desired outcomes for patients and their families.

- Liaising with social care, health visitors and the children's wards to ensure the safety and wellbeing of children seen in the ED.

- Ensuring the safety of patients in accordance with local and national safeguarding procedures.

- Providing leadership that promotes a patient focused approach to care, acting as a role model to junior colleagues and students and a support mechanism for senior colleagues.

- Encouraging and supporting junior staff in professional growth, and development and mentoring students as appropriate.

- Being proactive in maintaining local and national Quality Indicators for ED.

- Participating in research/special projects/audit as requested by the Operations Manager/Lead Nurse.

- Participating in the developing and monitoring of standards of care and other quality initiatives in a positive manner

- Developing personal and professional leadership skills and be proactive in problem solving.

- Being responsible and accountable for ones own actions and encouraging the same amongst others.

- Actively creating and maintaining a harmonious working environment.

- Fulfilling the role of the departmental triage nurse, utilising advanced skills of assessment, prioritisation, decision-making, risk management and communication skills.

- Being responsible for the security and maintenance of equipment belonging to the Emergency Department. Helping to ensure that all equipment is in safe working order in conjunction with the Lead Nurse.

- Actively developing and improving the services we provide, ensuring safe clinical practice amongst the MDT at all times.

- Being responsive to incidents and complaints as they arise, reporting to senior staff.

- Embracing and encouraging change in clinical areas/hospital Trust.